Service manager jobs in Charlotte, NC - 2,528 jobs
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Security Area Manager
Carowinds 4.2
Service manager job in Gastonia, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 5d ago
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Technical Services Manager Silicones
Innospec Inc. 4.5
Service manager job in Salisbury, NC
We are looking for a Technical Manager for our Silicones business. This position requires a detail-oriented individual who can lead the silicones technical projects, organize data on numerous lab activities, be able to multi-task and solve problems, while maintaining a clear sense of priorities and focus. An ideal candidate will have a unique blend of hands-on formulation experience, skills in silicone chemistry with the ability to provide technical expertise in written and oral presentations.
The position will assist the commercial team in strategy definition and project prioritization and must be capable of providing product development and formulating expertise to meet market, customer and regulatory demands.
The successful candidate will have a unique blend of hands-on formulation experience, project management, and leadership qualities. In this role, they will establish long-term relationships with our customers' technical teams. The position will require travel and will be based in the Technology Center at the Salisbury, NC site.
Primary Responsibilities:
Provide technical, regulatory and application assistance to Innospec customers as required to manage the day-to-day technical customer support through:
answering inquiries on products and applications
formulation development in the laboratory
performing analytical and application tests
Develop commercially viable formulations that successfully meet customer and market demands for performance, economics, and regulatory compliance.
Research new silicone developments and raw materials to meet new market demands.
Work with Innospec customers, sales, and production teams to define and develop new products and formulations.
Author and maintain requirement documentation such as but not limited to Technical Data Sheet and Technical Bulletins.
Contribute in drafting patent applications to protect new product developments and new technologies.
Visit customers to promote our products, develop opportunities for collaboration, and to help solve application technical issues involving our products.
Work with Marketing to assist in the promotion of our silicones. This could include webinars and social media posts.
Develop relationships with key vendors and maintain an awareness of market trends for both raw materials and finished goods.
Represent the company at various industry technical events.
Assist internal Innospec regulatory team in changes in regulatory demands and anticipated new regulatory restrictions.
Requirements:
Candidate should have a solid working knowledge of silicones, their properties, and chemical composition with demonstrated formulation experience in leave on and conditioning products. Candidates with a strong background in formulation development across a wide range of personal care formulation categories including hair serums and sprays and skin care emulsions will be preferred. The ability to provide solutions to market issues such as changing regulatory requirements is required. Understanding and application knowledge of formulations, performance testing, stability and other physical characteristics is also required.
Minimum of a BS in Chemistry, Chemical Engineering or Biochemistry. Degrees in other scientific disciplines will be considered with an advanced degree in a relevant field a plus.
Experience of 10 more years in formulations and applications using silicones, preferably in the silicone industry or with silicone manufacturers.
Domestic travel will be required, with up to 20% of time on travel.
Very effective communicator, both written and oral, and excellent team player.
Position will be located in Salisbury, NC.
$108k-153k yearly est. 1d ago
Quality Processes and Methods Manager
The Lane Construction Corporation 3.9
Service manager job in Charlotte, NC
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards.
Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures.
Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities.
Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards.
Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms.
Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities.
Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools.
Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination.
Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives.
Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs.
Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions.
Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects.
Travels as needed to project sites.
Performs other duties as assigned.
Requirements
Bachelor's Degree
8 years of progressive experience in construction quality management, process improvement, or QMS implementation.
Experience leading or implementing digital quality management tools.
Requirements
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
$67k-95k yearly est. 2d ago
Field Services Support
Motion Automation Intelligence
Service manager job in Salisbury, NC
ABOUT THE COMPANY: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
ABOUT THE ROLE: Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
RESPONSIBILITIES:
Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Interprets customers' needs and clarifies the responsibility for problem resolution.
Performs feasibility and approves operational quality of system equipment.
Provides on-site technical product support and service to customers.
Provides customers assistance with the operation and maintenance of the system.
Serves as Motion's liaison with customer on administrative and technical matters for assigned projects.
Performs other duties as assigned.
QUALIFICATIONS:
Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience.
REQUIRED SKILLS:
Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget
PREFERRED SKILLS:
Asses system process
Design reliability solution
Implement sensors and network
Monitor customer assets
Predict failure
Repair / Replace customer asset
PAY RANGE AND COMPENSATION PACKAGE: [Pay range or salary or compensation]
EQUAL OPPORTUNITY STATEMENT: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
$37k-84k yearly est. 4d ago
Commercial Construction Services Manager
Leeds Professional Resources 4.3
Service manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction ServicesManager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managingservice contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
$38k-50k yearly est. 1d ago
Business Support Manager
Ltimindtree
Service manager job in Charlotte, NC
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Business Support Manager
Location: Charlotte, NC
Job Description:
Summary
This role provides business support for the Data Management Technology Enterprise Architecture DMTEA organization DMTEA has a footprint in multiple US markets and employs over 2000 employees and contractors The DMTEA COO team is responsible for running the business of technology for the Technology Executive and their team including financial management workforce location strategy and Executive Support while also maintaining close connectivity with HR Finance Risk partners Required
Qualifications
Demonstrated proficiency advanced level MS office skills especially Excel and PowerPoint Strong analytical financial management and organizational skills with attention to detail.
Experience with Finance materials eg PL Experience with vendor contracts understand financial implications PL impacts procurement process navigation Proven ability to develop executive ready communications and presentations.
Strong executive level written and verbal communication skills and executive presence Ability to connect the dots to identify cause and effect and extract key points.
Strong interpersonal and relationship management skills to establish relationships with technology executives' horizontal partners and LOB counterparts Strategic thinker self-starter organized versatile and capable of performing work with minimal management
Oversight Proven ability to manage and drive lead execution of multiple and often competing priorities to meet deadlines Demonstrated ability to communicate effectively both written and orally in a clear and concise manner Willing to learn fast and adapt quickly to change
Must work well under pressure Must be able to think strategically across the organization to identify opportunities to improve overall performance efficiency
Must be able to interact and build relationships at all levels of the organization Excellent time management skills
Desired Qualifications
Prior business support experience preferred Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles responsibilities Ability to break down complex issues and drive timely decisions know when to engage others for additional input and when to act independently
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
$66k-107k yearly est. 1d ago
Plant Manager
DSJ Global
Service manager job in Charlotte, NC
A leading manufacturer in the construction machinery manufacturing industry is seeking a dynamic and experienced Plant Manager to oversee operations across multiple facilities. This organization is known for its commitment to quality, safety, and innovation, serving a diverse range of industrial clients with precision-engineered products. This fast-growing company is looking for someone to drive cultural change and lead a strong team. If this sounds like you, apply today!
The Plant Manager will be responsible for:
Lead and organize daily production workflows to meet output and quality targets.
Collaborate closely to ensure alignment on performance goals.
Promote and enforce company policies, safety standards, and operational procedures.
Coach and mentor team members to foster a productive and positive work environment.
Resolve manufacturing discrepancies and employee conflicts effectively.
Conduct performance evaluations, develop employee growth plans, and manage disciplinary actions.
Maintain high standards of housekeeping and 5S practices across all areas.
Support continuous improvement initiatives and drive operational excellence.
The Plant Manager will have:
10+ years manufacturing leadership
Bachelor's degree in relevant field
Strong organizational skills with a focus on safety, quality, and efficiency.
Excellent communication and interpersonal skills across all organizational levels.
Ability to work independently and collaboratively in a fast-paced environment.
High ethical standards and professionalism under pressure.
Background in heavy machinery manufacturing preferred
$91k-127k yearly est. 1d ago
Division Manager/Principal Geotechnical Engineer
Ninyo & Moore, A Socotec Company
Service manager job in Charlotte, NC
We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Charlotte, North Carolina as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success.
Key Responsibilities:
Oversee division operations, budgets, and workload planning.
Serve as Principal-in-Charge on major projects, providing technical oversight and quality review.
Mentor and guide project managers and technical staff.
Manage client relationships, contracts, and project deliverables.
Track KPIs, financial performance, and implement corrective actions as needed.
Support business development and strategic growth initiatives.
Qualifications:
B.S. or M.S. in Civil or Geotechnical Engineering.
10+ years of experience managing engineering projects and teams.
Licensed Professional Engineer (PE) required.
Strong leadership, communication, and organizational skills.
Proficiency in geotechnical design software.
Ability to visit field sites as needed; valid driver's license required.
$53k-96k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Charlotte, NC
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Installation Manager
Adecco 4.3
Service manager job in Charlotte, NC
Our client, a global leader in GMP equipment for the pharmaceutical and biopharmaceutical industries, is expanding its US operations! With Charlotte serving as US HQ, we prefer the candidate live in Charlotte. This role will manage mechanical/electrical teams and be hands-on as well.
The Opportunity:
We're seeking an Installation Manager to oversee installation and commissioning of equipment activities at customer sites across the US and abroad. This role will act as the company's senior on-site representative ensuring safety, quality and schedule performance while partnering closely with a remote Project Manager and global engineering team. As one of the first hires in the US, you'll play a pivotal role in building local service capabilities and shaping the organization's future North American operations.
Requirements:
5+ years of hands-on technical experience (mechanical, electrical, or automation) in a regulated or GMP environment
3+ years leading installation or commissioning teams in process or mechanical systems
Strong planning, communication, and leadership skills
Comfort working across cultures, time zones, and evolving priorities
Willingness to travel extensively (approx. 80%); based near Charlotte, NC preferred
Highlights:
Guaranteed Home on the Weekends!
Career path toward leadership in U.S. operations
Hybrid-friendly flexibility when not on site
Training and collaboration opportunities in Europe
Competitive benefits & compensation
$42k-57k yearly est. 2d ago
Operations Manager
GGP
Service manager job in Pineville, NC
Business Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 110 high-performing retail assets, encompassing over 103 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve
If you're ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Operations Manager is responsible for the cost-effective operation, maintenance, and long-term preservation of the physical assets of the property. The Operations Manager assists the (Sr) General Manager to achieve property specific business metrics and goals primarily focused on physical operations, construction coordination, safety & health principles, contracted services oversight, and project management.
Responsibilities
Operate a clean, well maintained property providing guests with a positive shopping experience
Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner
Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics
Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction, along with assisting Tenant Coordination with as-built conditions, available utilities, and any known constraints
Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts
Ensure property safety systems are code compliant, maintained and inspected, and Federal required reports and safety documentation is maintained and posted
Support the Safety, Health, and Environment program by incorporating Brookfield Properties' Life Saving Principles into your work planning and execution
Support corporate sustainability efforts to reduce the property's carbon footprint
Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation
Manage and develop direct reports while ensuring compliance with all company policies and procedures
Partner with corporate departments including National Operations, Tenant Coordination, Leasing, Business Development, Accounting, Finance, Marketing, Human Resources, Development (as needed) to ensure property and corporate objectives are met
Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations
Review and approve invoices for accuracy and monitor for timely payment
Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets
Participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may be defined as on call, when appropriate, and the MOD is required to be on-site at least one Saturday per month. The on-site requirements of the MOD will be determined and approved by leadership.
Other duties as assigned
Qualifications
High School Diploma or GED Required
Bachelor's degree preferred
2+ years of experience or training in shopping centers or equivalent management and leadership
3+ years of facilities operations or construction management preferred
Strong understanding of commercial building systems, HVAC, plumbing and electrical systems; blueprints, CAD drawings and other schematics
Strong leadership, interpersonal and relationship building skills
Strong project management, organizational, and problem-solving skills
Good working knowledge of financial analysis, budgeting, and forecasting
Effective writing and communication skills to include supervise, train and direct teams
Ability to adapt to changing work environment
Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance
Recognized industry certification preferred
OHSA General Industries 30-hour course preferred
Core Competencies: Decision Quality, Directs Work, Builds Networks, Communicates Effectively, Being Resilient
Required
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to do the following:
The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
The employee frequently is required to stand, walk, and reach with hands and arms.
The employee is occasionally required to climb stoop, kneel, crouch, or crawl.
The employee may frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The noise level in this work environment is usually moderate.
The employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic chemicals, and outside weather conditions.
Benefit Information
Competitive compensation
Medical, Dental and Vision beginning day 1
401(k) Company matching
401(k) Vests on Day 1
Career development programs
Charitable donation matching
Generous paid time off (i.e., vacation, personal holidays, paid sick time)
Paid Volunteer Hours
Paid Parental Leave
Family planning assistance including IVF, surrogacy, and adoption options
Wellness and mental health resources
Pet insurance offering
Childcare Assistance
Commuter benefits
A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
#BPR
$56k-94k yearly est. 1d ago
Aviation Operations Manager
ABM Industries, Inc. 4.2
Service manager job in Charlotte, NC
ABM Industries is seeking a dynamic and experienced Aviation Operations Manager to oversee and optimize aviation-related operations within our organization. The Aviation Operations Manager will be responsible for ensuring the efficient and safe opera Operations Manager, Operations, Aviation, Manager, Operation, Manufacturing, Property Management, Management
$56k-99k yearly est. 4d ago
General Manager Operations
Ngroup
Service manager job in Kannapolis, NC
The primary responsibility of a General Manager II is to co-partner directly with the local site leadership teams to ensure they are meeting and/or exceeding KPIs and SLAs. Additionally, this position will partner directly with the Client to manage the business and exceed all established KPIs. This role requires an experienced leader with a successful track record from startups, 3PL, retail, e-commerce, and reverse logistics.
Job Summary:
Key Responsibilities:
Manage an entire site with 1-2 direct salaried leader reports
Collaborate with cross-functional areas such as Risk Management, Safety, EHS, IT, and HR to ensure organizational effectiveness.
Work collaboratively with all levels of the organization while displaying strong leadership & communication skills and maintaining positive associate relations.
Balance between administrative duties and a strong presence on the warehouse floor
Adapt to shifts/quick changes in the work environment and take on additional responsibilities as needed.
Provide guidance and mentorship to your teams that outline the path to success.
Oversees rollout of daily operating plan at local site level.
Facilitate robust orientation for new hires, provide company overview and expected progression for the onboarding period.
Forecast volume for the month ahead and contribute to P&L planning.
Ensure all technical and operational equipment is in working order and address deficiencies with cross-function support/operations teams.
Holds local leadership teams accountable for providing a safe working environment while maintaining a heavy focus on quality.
Must be able to work shift hours to support business operations.
Work closely with nGroup's senior leadership team.
Strategy Leadership/Management:
Serve as an ambassador and thought leader for the company while operating an on-site team.
Lead in a manner consistent with the company's overall standards.
Consult with Executive leadership team to ensure operating methodologies align with company's core values, culture, and mission.
Drive large-scale needs analysis upon hire and evaluate operating solutions to ensure successful delivery of SLA/KPI goals.
Strategize with local senior leadership team on process improvements if needed and develop, foster, and support development of reporting of the local leadership team.
Holds weekly calls with the Operations team to ensure the objectives of the site are being executed efficiently and profitably.
Decision-Making/Authority:
Adapt to and quickly think through operating challenges as they arise, provide solutions, or seek guidance from senior leadership team for solution if needed.
Make recommendations to leverage or change strategy, programs, policies, and tools based on effectiveness to support metrics and changes in business need.
Possesses the ability to write, deliver, and effectively execute communications through all avenues.
Business/Financial Results:
Adhere to metrics for operation, process measures and requirements; communicates, analyzes, and reports on progress of talent and operational improvement initiatives.
Build commitment to operational efforts by demonstrating the delivered value of exceptional execution of operational standards.
Relationship Management:
Collaborates with operations leaders at senior level within the organization to cultivate and maintain a healthy partnership with the client.
Oversee multiple vendor relationships as they relate to cost savings while still receiving quality outcomes.
Work with stakeholders/enterprise SMEs to assess performance needs of Supervisory team as well as hourly associates to maintain a positive culture/working environment that is conducive to nGROUP's core values and mission.
Business Alignment:
Support assigned structure, associates, and processes to meet/exceed SLA and company strategy.
Actively engaged in the delivery of daily communication to Senior Leadership.
Talent Development:
Facilitates the onboarding process for salaried/hourly members of their network.
Continually focuses on and develops talent, including self-development. Coaches, mentors, and provide feedback to the leadership on associates' performance. Continuously drives programs to support internal retention of both hourly and salaried members of the designated team.
Champions development initiatives as they are rolled out and executes necessary compliance trainings.
4. Develops and mentors associates interested in pursuing a leadership role within the organization.
Experienced in providing coaching and feedback to the leadership team.
Skills and Qualifications:
1. Bachelor's degree in related field or equivalent experience
2. 5+ years' experience and successful track record from 3PL, retail, ecommerce, and reverse logistics in large warehouses. Startups a plus
3. Previous experience managing multiple salaried leaders
4. Ability to develop and deliver long and short-term plans as part of the overall strategy for achieving successful operational goals.
5. Ability to collaborate well with client/s to ensure strong & trusting relationship is maintained for the life of the account.
6. Ability to de-escalate associate relation challenges before handing off to Human Resources.
7. Bilingual a plus (English & Spanish).
8. Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.
9. Onsite (no hybrid).
EOE
E-Verify required
$60k-127k yearly est. 4d ago
Transportation Group Manager
Alliance of Professionals & Consultants, Inc. 4.6
Service manager job in Davidson, NC
Job Title: Transportation Group Manager Type: Direct Hire in Davidson, NC Our client is seeking a Transportation Group Manager with deep expertise in transportation engineering and infrastructure project delivery to establish and grow our transportation practice in North Carolina. This is a unique opportunity to build something from the ground up-with the full backing of a trusted, multi-disciplinary firm.
Essential Job Responsibilities:
Proactively pursue new business with existing and prospective clients by delivering exceptional service. promoting Fisher's capabilities and building lasting relationships.
Support the development and execution of business plans.
Oversee and coordinate multiple projects, ensuring work is prioritized and deadlines are met.
Oversee project budgets, scope, schedule, and staffing to ensure successful and timely project delivery.
Manage and prepare winning project proposals and serve as primary client contact throughout the process.
Proactively monitor, identify and resolve technical, schedule or financial issues.
Successfully lead and manage a team across multiple locations.
Develop and maintain a high-performing, motivated team with strong morale.
Mentor staff on technical development, leadership, and client relations.
Set clear expectations, provide constructive feedback, actively coach and support employee growth with career development.
Successfully navigate and implement complex public processes and municipal approvals.
Represent in professional organizations, business boards, and community activities.
Required Skills & Experience:
B.S. degree in Civil Engineering (Master's preferred)
15+ years minimum in transportation civil engineering design
Professional Engineering License (PE)
10 years minimum of project management experience
Prior experience successfully managing and leading a team
Excellent leadership, communication, and interpersonal skills.
Proven client relationship and business development success in transportation sector
Proficiency in MS Office; MicroStation, AutoCAD, and OpenRoads a plus
Thorough understanding of all phases of transportation project development and delivery, including NCDOT, agency, and locally administered federal-aid projects.
Strong understanding of transportation engineering principles, including highway design, permitting, and regulatory standards.
Professional performance standards aligned with Fisher's Mission, Vision, and Core Values
Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment
Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment
Superior organizational and planning skills with keen attention to detail
Highly adaptable and proactive in meeting deliverables and deadlines
Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening
Curious, improvement-minded, and always seeking better solutions
Embrace feedback constructively and use it as an opportunity for growth
Job Requisition # 39650
#LI-Hybrid #LI-KM1#Civil
A reasonable estimate of the Base Salary for this role is $150,000 - $195,000 per year. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet Your Recruiter
Kayla Mershon
$150k-195k yearly 5d ago
CHARLES MACK CITIZEN CENTER OPERATIONS MANAGER
Town of Mooresville Nc 3.8
Service manager job in Davidson, NC
APPLY DIRECTLY ON TOWN WEBSITE WITH THIS LINK:***************************************************************************************************************************** OpportunitiesJobs
About the Role
The CMCC Operations Manager oversees the overall functionality, efficiency, and daily operations of the Charles Mack Citizen Center (CMCC). This role ensures exceptional event execution, facility upkeep, and customer service excellence while fostering a welcoming, safe, and well-maintained environment for clients, visitors, and staff.
The ideal candidate is a proactive problem-solver who thrives in a dynamic, hands-on setting-balancing administrative responsibilities with operational leadership. This position plays a key role in positioning the CMCC competitively within the regional event market and reports directly to the Experience & Engagement Deputy Director.
Duties and Responsibilities
Facility & Event Operations
Oversee daily facility operations, including room setups, equipment usage, and cleanliness.
Ensure all building systems (HVAC, lighting, security, etc.) function properly; coordinate repairs with Facilities.
Manage inventory of equipment and supplies to support events and daily operations.
Support technical needs for events, including audio-visual and lighting systems.
Monitor facility adherence to fire codes, ADA standards, safety requirements, and emergency procedures.
Staff Leadership & Management
Train, supervise, and evaluate Event Services staff, including part-time and temporary employees.
Develop staff schedules to ensure proper coverage for operations and events.
Promote a positive team culture focused on service, efficiency, and accountability.
Customer Service & Client Relations
Ensure exceptional service for all internal and external customers.
Address and resolve client concerns promptly and professionally.
Collaborate with the Event Services Supervisor for seamless event execution.
Administrative & Strategic Responsibilities
Assist with developing and managing the operations budget; monitor spending and identify cost-saving opportunities.
Prepare reports on facility usage, maintenance needs, and operational performance.
Work with Marketing to promote the CMCC and attract diverse events.
Manage vendor relationships, including catering and other service partnerships.
Contribute to long-term planning for facility improvements, expansion, and revenue enhancement.
Minimum Education and Experience
Bachelor's degree in Business Administration, Hospitality/Event Management, or related field preferred.
Minimum 3 years of experience in facility operations, event management, or similar work.
Minimum 3 years of supervisory experience required.
Equivalent combinations of education and experience will be considered.
$43k-60k yearly est. 1d ago
General Manager
Intrepid Prosperity
Service manager job in Charlotte, NC
General Manager
Industry: Physical Security | Construction | Infrastructure |
Employment Type: Full-time
About the Role
A leading provider of perimeter security and physical infrastructure solutions is seeking an experienced General Manager to lead its operations, drive profitability, and scale execution across key markets. This role requires deep operational expertise in construction or physical security services, strong leadership skills, and comfort working in a growth-oriented, private equity-backed environment.
Key Responsibilities
Lead daily operations across multiple service lines including fencing, barriers, and access control installations
Full P&L responsibility, including revenue growth, cost control, and EBITDA improvement
Manage and develop cross-functional teams including project managers, field crews, and operations staff
Oversee scheduling, budgeting, procurement, and job costing processes
Drive operational improvements and standardization to support scalability
Foster a culture of safety, compliance, and quality assurance
Partner with executive leadership to align on strategic goals and market expansion
Build and maintain strong relationships with customers, vendors, and subcontractors
Ideal Candidate
6-12 years of leadership experience in construction, security systems, or industrial services
Proven track record of managing operations in a fast-paced, project-based environment
Experience with physical security products such as fencing, bollards, gates, and access control is a strong plus
Demonstrated success with P&L ownership and KPI-driven performance management
Strong knowledge of field operations, labor/resource planning, and subcontractor management
Comfortable operating within a private equity-backed company or growth-stage business
Excellent communication and team leadership skills
Bachelor's degree in Business, Engineering, Construction Management, or related field (preferred)
Compensation & Benefits
Competitive base salary + performance-based bonus
Health, dental, and vision benefits
401(k) with company match
PTO and paid holidays
Vehicle allowance or company vehicle
$44k-83k yearly est. 3d ago
General Manager of Construction
Wide Effect Talent Solutions
Service manager job in Charlotte, NC
Key Responsibilities:
Oversee regional operations, sales, and administrative activities
Own regional project P&L through cost control, estimating, purchasing, subcontracting, and billing oversight
Hire, train, and lead field and office teams
Direct sales and operations teams to resolve complex project and customer issues
Assign projects and balance workloads to meet schedules and quality standards
Ensure effective planning, scheduling, and timely project completion
Approve and manage vendors and subcontractors
Build and maintain relationships with multifamily customers and industry partners
Review contracts, job progress, sales, and operations reports
Ensure timely billing, collections, and issue resolution
Qualifications:
Construction experience required (multifamily preferred)
High school diploma or equivalent
Valid driver's license and ability to travel (50%+)
Experience with Procore, NAV, Sage, or similar systems preferred
Proficiency with Microsoft Office
Strong leadership, communication, and customer service skills
Decisive, organized problem solver with sound judgment
$44k-83k yearly est. 4d ago
Operational Excellence Manager
Cypress HCM 3.8
Service manager job in Fort Mill, SC
This exciting role will be responsible for the company's overall Lean & Six Sigma training, projects, and implementation. A solid understanding of Lean and Six Sigma processes within a manufacturing environment is necessary to succeed in this role. They are headquartered in the Fort Mill, SC area. The company is a leading designer and manufacturer of solar cells and PV Modules for the renewable energy industry. If you are an individual who loves to implement Lean & Six Sigma processes and train teams to be Six Sigma certified, this role could be for you!
Responsibilities:
Participate in the company's Long-Term and Mid-Term Strategy Deployment process.
Facilitate and support Annual Hoshin Planning processes at the site and functional level.
Facilitate annual Value Stream Mapping and Value Chain Mapping events to support Annual Hoshin and Budgeting processes.
Identify teams, project opportunities, actions, required training, and deployment methodologies resulting from Annual Hoshin Planning, Value Stream Mapping, and Value Chain Mapping events.
Collaborate with Operations, Product Engineering & Development, Supply Chain, Sales, and all other business functions to align, select, prioritize, and plan Lean and Six Sigma projects and kaizen targets, as well as training needs, identified during the Annual Hoshin Planning process.
Develop, coordinate, and manage Lean & Six Sigma training plans to support annual projects and kaizen targets.
Assist sites and functional teams in integrating resulting initiatives and project decks to build the Annual Budget Plan.
Lead Lean & Six Sigma Black Belt high-impact projects (~ $500K+/project) identified during the Annual Hoshin Planning process.
Facilitate the deployment of the company's Production System.
Drive SPS KPIs and goals across the enterprise.
Lead other Lean & Six Sigma Black Belt projects assigned by the Corporate Director of Continuous Improvement and Quality.
Travel to the location and support other Corporate Lean & Six Sigma Black Belts and their projects as required.
Attend the company's Lean & Six Sigma Black Belt training course and attain the company's Lean & Six Sigma Black Belt certification within established timelines.
Develop and assist in the creation and improvement of the company's White Belt, Yellow Belt, Orange Belt, and Green Belt training material.
Conduct company Lean & Six Sigma training courses for White Belts, Yellow Belts, Orange Belts, and Green Belts.
Assist in the creation and improvement of the company's Blue Belt, Brown Belt, and Black Belt training material.
Establish and deploy the company's Lean & Six Sigma Program maturity growth Road Map.
Drive and deploy the Lean & Six Sigma program through cross-functional and cross-site collaboration efforts.
Benchmark Best-In-Class metrics and performance on Lean & Six Sigma within our industry and outside our industry.
Define the company's Lean & Six Sigma Program KPIs, goals, and metrics.
Implement and manage the company's Belt Program.
Drive Belt Certification goals and performance across the enterprise.
Coach other belts in applying correct methodologies, closing projects on time, and successfully achieving certification.
Manage Lean & Six Sigma project decks and funnels to ensure the company's Lean & Six Sigma operational and financial goals are met.
Assist site management and personnel with analysis and improvement of asset utilization, line flow constraint analysis, and improvement.
Assist site management and personnel with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Conduct benchmarking and analysis on Lean & Six Sigma practices; identify and implement process improvement opportunities.
Support Supplier Quality and Customer Quality Program Managers with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of PK, A3, and Apollo processes.
Support site management and personnel in improving the utilization of MES and other automated data collection and analysis systems.
Support Safety, Product Engineering, Operations, and Sales teams to ensure the highest level of safety in our products and processes.
Support Product Design and Manufacturing Engineers in driving innovation, improving existing designs, and reducing defects.
Work with IT to develop information systems and automated, intelligent dashboards for the Lean & Six Sigma Program:
Project & Program Financial Benefits review, approval, and tracking
Project Status Tracking
Project Methodology workflow and tracking
Employee Certification workflow and tracking
Minitab License Management
Establish operating mechanisms for reviewing, reporting, and communicating Lean & Six Sigma program performance and maturity progress at multiple levels in the organization.
Manage budget targets and financial reporting on Lean & Six Sigma projects and Kaizen.
Participate in Continuous Improvement and Quality Summits, Share and Learn, and Benchmarking events.
Qualifications:
Bachelor's degree, or equivalent work experience (Engineering preferred).
Minimum 7 years working in a Process Improvement, Quality, or Operational Excellence organization
Minimum 5 years in a company with a strong, recognized Lean & Six Sigma program and culture.
Minimum 3 years of Project Management experience managing large-scale, cross-functional projects.
Comfortable with up to 40% travel to
Proven record of results management in a matrix environment.
Demonstrated Minitab proficiency and ability to teach Minitab to others.
Ability to travel as required.
Lean Certification preferred.
Six Sigma Green Belt or Black Belt preferred.
PMP or PRINCE2.0 certification preferred.
Salary Range:
$110,000-120,000 per year and potential for 8-10% annual bonus
$110k-120k yearly 19h ago
Security Area Manager
Carowinds 4.2
Service manager job in Concord, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
$35k-54k yearly est. Auto-Apply 5d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Charlotte, NC
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
How much does a service manager earn in Charlotte, NC?
The average service manager in Charlotte, NC earns between $43,000 and $115,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Charlotte, NC
$70,000
What are the biggest employers of Service Managers in Charlotte, NC?
The biggest employers of Service Managers in Charlotte, NC are: