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  • Customs Operations Manager

    DHL 4.3company rating

    Service manager job in Miami, FL

    Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost- effectiveness. Key Responsibilities: Oversee and streamline customs clearance activities, ensuring timely and compliant processing. Train and implement policies and procedures that uphold our service standards. Lead and develop a talented team, providing coaching and performance management. Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. Collaborate on policy development to enhance our customs operations. What We're Looking For: Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. Strong analytical and problem-solving skills. Excellent communication skills-verbal, written, and interpersonal. Proficiency in computer applications, including spreadsheets and databases. Demonstrated leadership experience in coaching and developing staff. Financial acumen, including budgeting experience. A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. A Customs Brokerage License is required. In-depth understanding of ACE and experience with US Customs regulations and PGAs. Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2
    $93.1k-124.2k yearly 1d ago
  • Associate Operations Manager

    Sciens Building Solutions

    Service manager job in Pompano Beach, FL

    IN A NUTSHELL Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Ensure all associates embrace the safety culture and comply with all safety initiatives. Lead the engineering and project management for the assigned Division. Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. Develop a budget and meet revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. Deliver projects within the original budgeted cost. Execute monthly project cost and Work in Progress (WIP) analysis. Report monthly financial performance in an effective manner to management and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Build a high-performance culture to include performance reviews and development initiatives. Engage in manpower planning and allocation. Ensure customer satisfaction and cash collections. Collaborate with the sales team to support the growth and profitability of the branch. WHAT WE LIKE ABOUT YOU Two years' experience in an operations leadership role within the fire and life safety industry. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire and life safety systems. Working knowledge of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.
    $59k-84k yearly est. 5d ago
  • Director Critical Care Services - PICU

    Nicklaus Children's Health System 3.9company rating

    Service manager job in Miami, FL

    Oversees and directs departmental activities to ensure quality services for both internal and external customers. Supports and upholds the Hospital Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct. Job Specific Duties Responsible and accountable for all nursing functions within area(s) of oversight. Continually seeks, analyzes, and enhances the quality of patient care and services to ensure high quality integrated care. Ensures care-delivery processes are at the cutting edge of clinical quality and safety; supports safety culture initiatives; ensures high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice. Leads and directs process improvement initiatives and other safety programs; ensures applications and concepts are standardized and reliable processes and sustained in the department. Supports process improvement and incorporates science principles into quality/process improvement activities while working with leadership ensuring application of evidenced based practice in the departments. Communicates timely and effectively to ensure nursing leadership team is well informed concerning hospital plans, opportunities, and business results. Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction. Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Collaborates with nursing, medical staff, various administrative staff, and leaders in planning for and providing quality and consistent patient care services based on best practice and ensuring patient and family centered principles and decision-making. Facilitates communication and cooperation across departments to ensure the standardization and continuum of care. Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff. Guides establishment of standards, provides training, and enforces compliance with departmental customer service and employee engagement programs and initiatives. Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities. Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as, current evidence-based guidelines. Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets. Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff. Builds a high performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention. Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager & Nursing Leaders to fulfill the requirements of the Magnet Certification. Qualifications Minimum Job Requirements Bachelor's Degree in Science in Nursing (BSN) CPR - American Heart Association BLS - maintain active and in good standing throughout employment Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) - maintain active and in good standing throughout employment 3-5 years of managerial experience in an acute care environment 2-4 years of pediatric experience Clinical and management experience in clinical areas of oversight Knowledge, Skills, and Abilities Master's Degree - MSN, MHA, or MBA preferred NE-BC or NEA-BC preferred. Certification after two years is preferred. Ability to communicate effectively both verbal and written when representing the Nursing department. Analytical and fiscal abilities in order to administer complex budgets and short/long range goals. Support for professional and interdisciplinary research and educational activities through collaboration and leadership. Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates. Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers. Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization. Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction. Actively seeks out self-development and education opportunities.
    $76k-135k yearly est. 2d ago
  • Category Manager - Professional Services and Category Manager - Professional Services and Contingent Labor

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Service manager job in Miami, FL

    Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of same or better quality at a more favorable cost, in collaboration with Suppliers, Operations and sourcing specialists. DUTIES & RESPONSIBILITIES Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation. Oversee all spend activity and purchase requests for category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold. Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non-contracted services. Administer/manage contracted and non-contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs. Monitor actual usage of contracted service (ie agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads. Provide category related subject matter expertise when necessary. Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans. Develop Strategic Supplier Relationship Management programs. Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non-sourcing category projects (e.g., demand management). Support Sourcing Specialists to lead cross-functional teams to execute strategic sourcing projects for category areas. Ensure that NCLH has good supply market understanding and works with the business/function teams to provide input for creating innovative win-win customer and supplier strategies. Proactively identify improvement opportunities for Beverage related products and recommend key actions to the appropriate stakeholders. Conduct testing as per NCLH's standard operating process. Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions. Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience. EXPERIENCE Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience. 2+ years of category or industry specific experience. Cruise line and Duty-Free knowledge a plus. COMPETENCIES/SKILLS Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP. Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions. Ability to develop category and sourcing strategies by identifying areas of opportunity. Track record of effectively directing and leveraging procurement spend by leading global cross-functional teams. Experience managing and maintaining strong supplier relationships. Strong leadership presence and negotiation/contract management experience. Knowledge and experience with best practice processes, tools, and procurement/spend systems data and analysis. Strong interpersonal and management capabilities. Must have strong organizational skills. Strong problem solving, analytical and report summation, and conflict resolution skills. Ability to apply change management and consulting skills/knowledge and expertise. Firsthand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred. Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure-to-Pay systems (e.g. Ariba). Team Building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
    $39k-63k yearly est. 2d ago
  • Plant Operations Manager

    Diversified Recruitment Services, LLC

    Service manager job in Fort Lauderdale, FL

    As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence. Key Responsibilities Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards. Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization. Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals. Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement. Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization. Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes. Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations. Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization. Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery. Qualifications Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus). 7+ years of progressive operations or manufacturing leadership experience. Proven success implementing Lean Manufacturing and continuous improvement initiatives. Strong knowledge of production planning, quality systems, and EHS compliance. Excellent leadership, communication, and problem-solving skills. Experience in HVAC, marine, or related manufacturing industries preferred.
    $40k-69k yearly est. 5d ago
  • Electrical Service Manager

    Kodiak Construction Recruiting & Staffing

    Service manager job in Boca Raton, FL

    Service Manager - Electrical Construction Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and complian Service Manager - Electrical Construction Location: Boca Raton, FL Employment Type: Full-Time | Exempt Are you an experienced leader in electrical service operations who takes pride in safety, quality, and client satisfaction? We're seeking a Service Manager to oversee and drive all aspects of electrical service delivery - from scheduling and supervision to customer relations and compliance. This role is perfect for someone who enjoys leading teams, solving problems, and building long-term relationships with clients while maintaining a culture of safety and excellence. What You'll Do Lead, train, and support a team of electrical service technicians Plan and schedule service projects to meet client needs and deadlines Diagnose and troubleshoot complex electrical systems and components Ensure all work complies with safety regulations, codes, and company standards Maintain client relationships through communication, responsiveness, and service excellence Manage budgets, track performance metrics, and control operational costs Oversee tools, inventory, and equipment maintenance Conduct safety meetings, field inspections, and staff evaluations What You'll Bring Bachelor's degree in Electrical Engineering or related field (preferred) Master Electrician License or equivalent certification (preferred) Proven experience managing electrical service operations and field teams Strong leadership, communication, and organizational skills Knowledge of electrical codes, safety standards, and industry best practices Budgeting and project management experience Why Join Us Work with a reputable, growing company that values craftsmanship, safety, and integrity Lead a skilled, service-oriented team that takes pride in their work Competitive salary, comprehensive benefits, and career growth opportunities A professional culture that rewards innovation, accountability, and results If you're a hands-on leader ready to guide a team and deliver exceptional electrical service solutions, we'd love to connect. Apply today and help power a culture of safety, reliability, and excellence. #ServiceManager #ElectricalConstruction #ElectricalService #ConstructionJobs #BocaRatonJobs #NowHiring #Leadership #ElectricalIndustry #ProjectManagement #SkilledTrades #ConstructionCareers
    $40k-70k yearly est. 2d ago
  • Hotel General Manager

    Mia Hospitality Management

    Service manager job in Miami, FL

    MIA Hospitality Management (MIAHM) is a hotel management company driven by a commitment to Mastery, Innovation, and Assurance. With extensive experience in both hotel ownership and operations, MIAHM focuses on providing tailored solutions that enhance profitability, improve guest experiences, and maintain transparency for its partners. As a trusted management company for Marriott International and Hyatt, MIAHM is dedicated to fostering a culture of excellence, creativity, and long-term value creation for hotel owners. Our team operates with integrity and a hands-on approach to achieve outstanding results for each property we manage. Role Description This is a full-time on-site role in Miami, FL, for a Hotel General Manager at MIA Hospitality Management. The Hotel General Manager will oversee the daily operations of the hotel, ensuring superior guest satisfaction and adherence to company standards. Responsibilities include managing staff, monitoring financial performance, implementing marketing strategies, maintaining compliance with safety and hospitality regulations, and ensuring the delivery of high-quality services across all departments, including food and beverage. Qualifications Expertise in General Management and Business Management to oversee hotel operations and drive performance. Proficiency in Revenue Management, including forecasting, pricing strategies, demand analysis, and maximizing RevPAR and overall topline performance Strong Sales acumen, with experience driving market share, developing sales strategies, managing key accounts, and partnering with brand/global sales teams to grow business segments Strong capabilities in Customer Service to uphold excellent guest experiences and resolve issues effectively. Experience in Budgeting and financial planning to manage resources, reduce costs, and enhance profitability. Knowledge in Food & Beverage to oversee dining operations and maintain quality standards. Exceptional leadership, problem-solving, and communication skills to foster a high-performance team and ensure effective management. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Proven experience in the hotel or hospitality industry in a leadership role.
    $46k-73k yearly est. 2d ago
  • HVAC/R Commercial Service Manager

    Silver State HVAC, Refrigeration, and Plumbing

    Service manager job in Miami, FL

    About the Company Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality. About the Role Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence. During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include: Personally, performing service calls as needed; while, Managing technicians as they are hired and join the team. As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time. Responsibilities Overseeing the daily activities of the service department. Managing service technicians. Ensuring a high standard of customer satisfaction. Coordinating service schedules. Driving both operational and financial performance within the department. Serving as a crucial link between customers, technicians, and company leadership. Performing service calls as needed. Managing technicians as they are hired and join the team. Qualifications High school diploma or GED required. Associate or bachelor's degree in HVAC/R, business, or related field preferred. Required Skills Bilingual English/Spanish (read, write, and speak). 5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role. Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures. Valid EPA section 608 certification. Excellent leadership, communication, and customer service skills. Proficient in scheduling software, Microsoft Office Suite, and service reporting tools. Proficiency in reading schematics, work plans, and wiring diagrams. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making abilities. The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership. Preferred Skills Experience in managing a team in a commercial HVAC/R environment. Knowledge of safety and compliance regulations. Pay range and compensation package Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen. Equal Opportunity Statement Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
    $40k-70k yearly est. 5d ago
  • Plumbing Service Manager

    Chronos Construction Staffing

    Service manager job in Miami, FL

    We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems. Primary Responsibilities Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules. Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability. Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth. Plan and implement technician training and development programs to strengthen technical expertise and career advancement. Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement. Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis. Monitor project financials, job costing, and departmental budgets to achieve profit targets. Coordinate on-call schedules for after-hours and emergency service. Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops. Oversee inventory management, including vehicles, parts, tools, and service equipment. Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes. Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions. Perform additional responsibilities as assigned by branch leadership. Qualifications Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program. Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred). Experience 10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity. Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business. Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred. Skills & Competencies Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams. Strong written and verbal communication skills, with a customer-focused approach. Highly organized and detail-oriented, with the ability to manage multiple priorities. Proficiency with Microsoft Office and related business applications. In-depth knowledge of plumbing and mechanical systems, piping materials, and related components. Solid understanding of financial management, including budgeting, estimating, and tracking job profitability. Familiarity with service-based marketing and sales practices. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Work Location: In person
    $40k-70k yearly est. 3d ago
  • Regional Manager Hotel Operations

    TLPB Hospitatlity

    Service manager job in West Palm Beach, FL

    President - Property Management Division Industry: Real Estate | Property Management | Multifamily & Mixed-Use Portfolio Status: Full-Time | Salary Commensurate with Experience We are seeking a dynamic and results-driven President to lead the Property Management Division overseeing a diverse portfolio of more than 3,000 units across multiple markets. The ideal candidate is a strategic leader with exceptional business acumen, operational discipline, and a passion for driving performance, efficiency, and profitability. This role requires a go-getter attitude, strong attention to detail, and the ability to thrive in a fast-paced, high-demand environment. The President will be responsible for overseeing all aspects of property operations, financial performance, and team leadership, ensuring that each community under management achieves excellence in resident satisfaction, asset preservation, and return on investment. Key Responsibilities Strategic Leadership & Operations Provide vision, leadership, and direction for the Property Management Division, ensuring alignment with ownership goals and company objectives. Oversee all property management activities across a 3,000-unit portfolio including multifamily, mixed-use, and commercial assets. Develop and implement strategies to increase occupancy, optimize rental income, and maintain asset value. Establish operational standards, policies, and best practices to ensure consistent performance across all properties. Evaluate performance metrics, identify operational inefficiencies, and implement process improvements to achieve sustainable growth. Financial Management & Budget Oversight Prepare and manage annual operating and capital budgets for all properties. Monitor financial performance, analyze variances, and ensure adherence to approved budgets. Drive cost efficiency and profitability through prudent expense control and strategic vendor management. Review and approve financial reports, rent rolls, and performance dashboards. Collaborate with accounting and ownership to forecast cash flow, allocate resources, and manage financial priorities. Team Leadership & Development Lead, mentor, and develop a team of regional and on-site managers, ensuring accountability and high performance. Foster a culture of collaboration, innovation, and excellence across the organization. Conduct regular performance evaluations and implement professional development plans. Ensure staffing levels are appropriate for each property's needs and that team members receive consistent training and support. Client & Stakeholder Relations Serve as the primary point of contact for ownership, investors, and key stakeholders. Deliver transparent communication regarding property performance, capital needs, and market trends. Build and maintain strong relationships with residents, vendors, and community partners. Represent the company at industry functions, networking events, and community engagements. Compliance & Risk Management Ensure compliance with all federal, state, and local housing laws and regulations. Oversee contract administration, vendor agreements, and insurance requirements. Implement risk mitigation strategies and ensure proper maintenance of all company and property records. Promote safety, sustainability, and adherence to company ethics and standards. Qualifications Minimum 10 years of progressive leadership experience in property management or real estate operations, including oversight of large portfolios (2,000+ units). Proven success in financial management, budgeting, and operational strategy. Strong analytical and problem-solving skills with meticulous attention to detail. Demonstrated ability to lead diverse teams and manage multiple priorities simultaneously. Excellent communication, negotiation, and interpersonal skills. High level of resilience, adaptability, and decision-making under pressure. Proficiency in property management software such as Yardi, AppFolio, Entrata, or RealPage; advanced skills in Excel and data analysis tools preferred. Bachelor's degree in Business Administration, Real Estate Management, Finance, or related field required; Master's degree preferred. Compensation & Benefits Competitive base salary commensurate with experience. Performance-based bonus potential tied to portfolio results. Comprehensive benefits package including health, dental, vision, and retirement plan options. Career growth opportunities within a rapidly expanding company. Equal Employment Opportunity Statement We are an equal opportunity employer and are committed to fostering an inclusive workplace where all employees are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. Ideal Candidate Profile The ideal candidate is an inspiring, hands-on leader who thrives in an entrepreneurial environment. They are detail-oriented, financially disciplined, and driven by results. This individual possesses the resilience to manage challenges head-on, the vision to scale operations effectively, and the leadership skills to build strong teams and lasting success.
    $59k-79k yearly est. 3d ago
  • General Manager

    Landscape Workshop 4.1company rating

    Service manager job in Fort Lauderdale, FL

    As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept. Key Responsibilities Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
    $43k-81k yearly est. 4d ago
  • Operations Manager

    Valcourt Exterior Building Services of Florida, L.C 4.3company rating

    Service manager job in West Palm Beach, FL

    🚀 Operations Manager - Commercial Restoration 📍 West Palm Beach / Fort Lauderdale, FL 🏢 Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services 💲 Compensation: On-Target Earnings (OTE) $180K+ Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida. This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement. Why You'll Love This Role ✅ High-visibility position reporting directly to the General ManagerManage diverse, challenging restoration and waterproofing projects ✅ Lead and mentor top-tier Project Managers, APMs, and Superintendents ✅ Play a hands-on role in shaping project outcomes, client relationships, and operational success ✅ Join a company that rewards performance, values innovation, and invests in your growth What We're Looking For 5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred) Track record of overseeing project portfolios $20M+ Strong financial management and reporting expertise Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project PMP certification preferred (but proven leadership is just as important) What's in It for You 💰 Competitive base salary-up to $150,000 (based on experience) 🎯 Performance-based bonus opportunities 🚗 Company vehicle or allowance 🩺 Comprehensive medical, dental, and vision coverage 💼 401(k) with company match 🌴 Paid time off + holidays to recharge This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country. 👉 Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome! Bob Bell ************ *********************************
    $36k-56k yearly est. 2d ago
  • Operations Manager

    Resource 4 Floors

    Service manager job in Fort Lauderdale, FL

    Resource 4 Floors is South Florida's premier provider of flooring services for commercial projects, specializing in corporate offices, healthcare spaces, and higher education facilities. With over four decades of expertise, we offer tailored solutions from concept to completion, emphasizing sustainability and excellence for lasting results. Resource 4 Floors offers competitive salaries and benefits, including 401K with matching benefit, Medical Premium contributions. This position is also eligible for vehicle and phone expenses reimbursements and annual bonus. Job Summary: The Operations Manager is responsible for overseeing all flooring installation projects, managing a diverse team of flooring mechanics, junior mechanics, helpers, and delivery associates, and ensuring the smooth operation of the warehouse. This role entails coordinating with project supervisors, maintaining inventory, ensuring adherence to safety and quality standards, and fostering effective communication between teams and clients. Key Responsibilities: Team Leadership and Development: Supervise and lead the flooring installation team, including Senior Flooring Mechanics, Junior Mechanics, Apprentices, and Delivery Associates. Train and mentor staff on installation techniques, safety protocols, and company standards. Monitor team performance and provide feedback to improve skill levels and efficiency. Project Management: Oversee the planning, scheduling, and execution of flooring installation projects from start to finish. Review all new projects in Monday.com, assigning appropriate supervisors and teams based on project complexity and requirements. Collaborate team members to align project timelines and resource allocation. Price out labor for complex or large-sized projects to ensure accurate budget estimates and effective resource management. Warehouse Management: Oversee the daily operations of the warehouse, including the organization and management of flooring materials and tools. Ensure accurate inventory tracking, storage, and handling of materials to prevent loss and ensure timely availability for projects. Coordinate with suppliers for material orders and manage incoming shipments, ensuring all materials meet quality standards. Quality Assurance: Conduct regular inspections of installations to ensure compliance with company standards and client expectations. Address and resolve any installation defects or issues promptly, ensuring corrective actions are implemented. Maintain documentation of quality checks and installation progress. Safety and Compliance: Enforce safety protocols and ensure that all team members use personal protective equipment (PPE) as required. Conduct safety training sessions and maintain records of safety incidents. Ensure compliance with local and industry safety regulations. Documentation and Reporting: Ensure accurate completion of project documentation, including timelines, estimates, and progress reports. Utilize project management tools (e.g., Monday.com, Exak Time) to track project statuses and team hours. Analyze project data to identify trends and areas for improvement. Resource Management: Manage inventory of flooring materials and tools, ensuring they are organized and readily available for installation teams. Oversee the maintenance and proper storage of tools and equipment used in flooring installations. Ensure the warehouse is clean, organized, and compliant with safety standards.
    $40k-69k yearly est. 2d ago
  • Senior Store Manager, Bal Harbour

    Zimmermann

    Service manager job in Miami, FL

    An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique. The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members. The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies. Key responsibilities include but are not limited to: SALES PERFORMANCE: Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth. Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients. Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets. Monitor sales trends and proactively drive initiatives to maximize client spend. Set and communicate clear expectations for clienteling standards across the store. Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs. Oversee CRM strategy and execution: Ensure data integrity and full compliance with local legislation. Review CRM outreach performance and provide coaching where needed. Lead by example with client communications and appointments for key launches. Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly. Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image. Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness. To effectively monitor sales by category and by season in order to request stock and increase the sales of the store To identify clients' expenditure and trends season on season and provide feedback to the B&P team To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales CLIENT DEVELOPMENT To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation To ensure accurate client details are added to the Zimmermann database To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers. To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests To ensure that “Thank you” outreach is sent to clients after each transaction To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists RECRUITMENT & TALENT AQUISITION Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported. Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities. Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards. Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout. Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning. Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently. Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success. LEADERSHIP & TEAM DEVELOPMENT To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs. To consistently provide leadership, set an example and be role model for all team members To motivate and coach all team members to achieve their maximum potential Provide consistent coaching, feedback and performance management across the management and store teams. Deliver appraisals and individual development plans for Sales and Operations Managers To follow company's guidelines when team member performance does not meet expectations To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager To train all team members following the Onboarding Schedule in Z. Style Suite To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines To ensure that all team members achieve a superior standard of product knowledge to maximize sales To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values To maintain a professional appearance reflective of the brand image To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K VISUAL MERCHANDISING & STORE MAINTENANCE Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation. To ensure Window plans and seasonal floor plans are followed thoroughly To ensure weekly VM photos are completed in line with set time frames and as per P&P To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines To have the correct VM tools in store, including sale signage and stickers Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation. STOCK INVENTORY & LOSS PREVENTION Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs. Partner with the Operations Store Manager to ensure: All deliveries, transfers, consignments and returns are processed accurately and on time. Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly. Goods-in-transit and reservations are monitored and followed up within policy timelines. Stocktakes are prepared, executed and reconciled with 100% accuracy. Oversee and support the execution of all loss prevention procedures, including: Ensuring team awareness and compliance with theft prevention protocols. Immediate escalation and thorough investigation of theft or stock discrepancies. Ensuring police and centre security reporting is actioned in line with company policy. Regular review of shrinkage reports, trends and corrective actions with Operations Manager. Team compliance with bag checks Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels. VIC & CENTRE EVENTS To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event Coordinate with Client Development team the event details in line with guidelines Manager RSVP's and guest list Complete and send Event registry and summary post event To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly ADMINISTRATION Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks To manage and control the Weekly and Monthly expenses relevant to your role. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures To ensure that all reports are to be action in a timely manner To oversee completion of the store's weekly summary Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process Only Shortlisted applicants will be contacted.
    $60k-103k yearly est. 4d ago
  • General Manager

    BIBA

    Service manager job in West Palm Beach, FL

    BIBA Social Club 320 Belvedere Rd. West Palm Beach, Fl 33480 About Us Eighty-five years into its story, BIBA is being reimagined as a private members club and boutique hotel. Located in the historic El Cid neighborhood and surrounded by lush, thoughtful, tropical environments, BIBA is a place where our members can savor a life well lived. Hospitality drives everything we do-warm, genuine, intentional service that makes every guest feel seen and cared for. Our members are guests in every sense of the word, and the experience we create for them is the heart of the property. As we prepare to open our doors, we're looking for someone who wants to help shape BIBA's identity from the ground up. What We're Building This is a pre-opening environment. We're bringing an established brand to life-not just from a concept deck, but from the page to the brick-and-mortar reality. The property will be a living ecosystem of private member spaces, hotel rooms, and a complex system of food & beverage venues operating from dawn through the night. Every detail-service, flow, staffing, communication, programming, guest experience-will be built, tested, refined, and shaped as we move toward opening. What This Role Is Really About We're looking for a true operator-someone who understands how to build and run a hospitality environment where warmth, presence, and business discipline work in harmony. Someone who can lead with grace in every interaction while keeping a sharp eye on labor, costs, flow, and the overall rhythm of the property. Someone who thrives in pre-opening, knows how to organize moving parts, and can bring calm and clarity to a constantly evolving landscape. What You'll Be Doing Building the Operation Create the structure, standards, and daily rhythm for each department. Develop SOPs that reflect BIBA's personality-natural, intuitive, and aligned with our ethos. Build and execute a full pre-opening plan that covers hiring, training, onboarding, service modeling, and guest journey mapping. Building the Team Recruit and interview team members who bring warmth, professionalism, and genuine hospitality. Train, coach, and develop the team so they feel empowered, supported, and confident. Lead managers and staff with a steady, present, and approachable style. Running the Property Be visible on the floor, in the venues, and with members-hands-on, attentive, and aware. Set the tone daily to ensure the property feels cared for, intentional, and welcoming. Manage the flow of diverse F&B operations from early morning service into late-night activations. Guide events, programming, and daily activity with both operational discipline and hospitality warmth. Build meaningful relationships with members, guests, vendors, and the local community. Working With Ownership Collaborate closely with ownership to align the buildout, staffing, timelines, and operational vision. Serve as the connective thread between the brand vision and the physical guest experience. Provide clear communication, honest insight, and thoughtful recommendations throughout the pre-opening and beyond. Who Thrives Here Someone who leads every interaction with hospitality and always says “guest,” never “customer.” Someone calm, composed, and confident in their decision-making. A builder who enjoys pre-opening environments and creating systems from scratch. Someone who knows the business side-labor, revenue, cost management-without ever compromising guest experience. A leader who can motivate, guide, and develop a team that feels proud to be part of something special. A person who values warmth, humility, and professionalism. Experience That Helps At least 5 years of leadership experience in luxury or upscale hospitality, with strong food & beverage knowledge. Experience running or supporting operations with multiple service periods and varied concepts. Previous involvement in pre-openings is a strong advantage. Confidence in guest-facing situations and a natural communication style. Flexibility to work according to the needs of the property, including evenings, weekends, and holidays. What We Offer Competitive compensation based on experience Bonus program Paid vacation Health benefits Applicants must have legal authorization to work in the United States. BIBA Social is an Equal Opportunity Employer.M/F/D/V
    $42k-77k yearly est. 3d ago
  • Operations Manager

    Tom Ford Fashion 4.8company rating

    Service manager job in Miami, FL

    JOB TITLE: Operations Manager REPORTS TO: General Manager Job Purpose: The Operations Manager is responsible for working closely with the Store Manager to support the long-term strategic vision for the TOM FORD Store and the day-to-day business operations, including coaching and management of the non-Selling employees, supporting sales target achievement and delivering top client experience through sound operational procedures, processes, policies and strategies. Tasks & Responsibilities: Product & Stock Management: Maintain sales floor and BOH to the highest standards, in-line with Brand guidelines Manage all consignment activities, COG's, negatives and on hands for store Facilitate transfers to support optimal sell-thru and support zone success Minimize stock damages thru strong stock management and ensuring excellence in BOH Conduct regular inventory cycle counts as directed and communicate proactively with corporate office on inventory issues Monitor merchandise pricing and ensure accuracy Ensure exceptional standards of all stock areas, including well-organized and maintained stock areas that enable strong selling and a fast and seamless client experience Store Operations & Process Management: Monitor Company policies and compliance matters; ensure adherence to policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures Ensure the store is secure and oversee compliance with all opening/closing procedures Train, coach, and lead all associates in the execution of operations tasks, including all POS procedures, returns, alterations, shipping & receiving, and all other operational tasks Follow the Company operational guidelines and polices at all times Ensure the safety of the Store and its Employees is a priority at all times Open and close the Store as needed Work with the General Manager to ensure optimal staffing across all departments by effectively managing schedules to maintain appropriate coverage Parter with Finance to ensure all Accounts Payable & Receivable processes are managed accurately and in a timely manner People & Talent Development Work with Store Leadership to develop strong market talent pipelines; identify, recruit, and retain top talents in all non-selling roles Support the Store Performance Management process: ensure clear expectations are set and that talents are rewarded for top performance; work with General Manager to correct underperformance as needed Create a safe and inclusive workplace for employees and clients Participate in store meetings to discuss goals, performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates Support a high energy and a positive work environment; maintain a fair, consistent, and equitable set of standards to inspire and motivate the team Skills, Competencies & Requirements 5-8 years of retail Operations experience required; preferably in a luxury environment Strong entrepreneurial spirit, initiative, and commercial ability Deep knowledge of the luxury industry with a high level of fashion sensitivity Availability to work during Store hours of operation, including nights, weekends, and holidays, as needed Ability to maintain presence on selling floor for long periods as needed Strong interpersonal, communication, organization, and follow-through skills Capacity to motivate, train and develop a sales and operations team Ability to create high energy and a positive work environment. Successfully work and manage time in a dynamic and fast paced environment Must be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as needed Ability to lift or carry (pushing/pulling) up to 25 pounds (or more). Ability to bend, stoop, reach or squat to handle and stock merchandise Ability to stand or walk for long periods (4-6 hours)
    $65k-94k yearly est. 3d ago
  • Operations Manager

    Foundrae

    Service manager job in Miami, FL

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use. Responsibilties Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Investigate and resolve negative on hands Follow up on open transfers to ensure completion Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty. Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image. Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines. Manage courier relationships to monitor shipments and file claims when necessary. Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed. Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work. Confirm product details, quality level and assembly accuracy before processing. Work with sales team and fulfill all orders and maintain systems for up-to-date information. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders and track incomplete orders Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team
    $40k-69k yearly est. 3d ago
  • General Manager

    Marquis Association Management

    Service manager job in Miami, FL

    Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus. MUST HAVE JOB REQUIREMENTS: 5 Star Hospitality pedigree Combination of experience in Hotel and Residential Management Commitment and Longevity A strong Flexible demeanor Verbally Eloquent (Spanish is not a must but preferred) Capability to work directly with and under direct order of the Board Highly detailed oriented Extremely hands-on Must be a Licensed Community Association Manager DUTIES INCLUDE BUT NOT LIMITED TO: Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures. Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors. Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives. Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board. Oversee expenditures, budget management, reserve studies, reserve investments/funding. Collect and organize all documentation related to Association operations including records/books, documents, correspondence. Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements. Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner. Constantly strive for improvements in work process and results to better meet client's expectations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Establish and maintain collaborative working relationships between departments, with coworkers and other members the team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary, according to Roberts Rules of Order. Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc.. Organizes time effectively and successfully balances the competing demands of multiple projects. Maintain accurate records, files and communication pertinent to the Association office. Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required. Possess all knowledge of assets cash balances and availability of funds for projects. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Previous On-Site experience (5+ years) Must possess strong managerial background. Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs: Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Must have the ability to maintain a professional demeanor and appearance at all times. Strong organizational skills and the ability to work in a fast-paced environment are critical. Knowledge of Jenark, Strongroom and Building-Link Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Referral program Vision insurance Application Question(s): Are you within 10-15 miles from the Miami Beach area? Did you read the Must Have Job requirements in the job description? Education: Bachelor's (Preferred) Experience: Hotel / Residential Management: 5 years (Required) Hospitality: 5 years (Required) Finance /Budget: 3 years (Required) Language: English (Required) Spanish (Preferred) License/Certification: Licensed Community Association Manager (Required) Ability to Relocate: Miami, FL: Relocate before starting work (Required) Work Location: In person
    $43k-79k yearly est. 3d ago
  • Commercial Janitorial Assistant Manager

    Total Cleaning

    Service manager job in Palm Beach, FL

    Cleaning Supervisor - Palm Beach Region We are seeking a dedicated, client-focused, and quality-driven Cleaning Supervisor to lead and coordinate a team of Cleaning Specialists across various facilities. Reporting to the Area Manager, the Supervisor ensures high standards of cleanliness, safety, and customer satisfaction. Key Responsibilities: Supervise daily cleaning operations and conduct routine inspections. Train, support, and evaluate Cleaning Specialists. Ensure compliance with safety protocols and contract specifications. Address and resolve issues promptly; maintain open communication with management and clients. Manage inventory, equipment, and supply distribution. Assist with hiring, scheduling, and performance management. Maintain accurate records and reports. Requirements: High school diploma or equivalent. Minimum 2 years of janitorial supervision experience. Bilingual (English/Spanish) preferred. Flexible availability, including evenings and weekends. Strong communication, leadership, and problem-solving skills. Valid driver's license and basic computer proficiency. Physical & Other Requirements: Ability to stand, walk, lift, bend, and stoop for extended periods. Detail-oriented and safety-conscious. Schedule: Monday to Friday, 4 PM - 11 PM Saturdays as needed On-call availability required
    $25k-47k yearly est. 4d ago
  • Assistant Store Manager

    Edikted

    Service manager job in Miami Beach, FL

    Step into a Leadership Role! We're searching for an Assistant Store Manager who's ready to take the next step in their retail career and assist us in opening our new store coming to Miami Beach-Lincoln Road!! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact! What You'll Do As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include: Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals. Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success. Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere. Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency. Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly. Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best. Who You Are Experienced Leader - A motivated professional with 1-2+ years of retail management experience. Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development. Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations. Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store. Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule. Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes. Why You'll Love Working With Us Opportunities for Growth - Be part of a growing global fashion brand with room to advance. Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm. Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same. Competitive Pay & Perks - We believe in recognizing and rewarding your hard work. If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you. Apply today and let's make an impact together! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location: In person
    $29k-38k yearly est. 6d ago

Learn more about service manager jobs

How much does a service manager earn in Coconut Creek, FL?

The average service manager in Coconut Creek, FL earns between $32,000 and $89,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Coconut Creek, FL

$53,000

What are the biggest employers of Service Managers in Coconut Creek, FL?

The biggest employers of Service Managers in Coconut Creek, FL are:
  1. Floor & Decor
  2. Advanced Roofing Services, Inc.
  3. Valley National Bank
  4. Berkowitz Pollack Brant Advisors + CPAs
  5. BrightView Landscape Development Inc
  6. EisnerAmper
  7. Ernst & Young
  8. Clean Harbors
  9. Owl
  10. 4 Rivers Smokehouse
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