At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
Private Tax is a growing practice within EY, and you'll see that growth reflected in your career. The team has a dedicated focus towards serving privately held companies and their owners and their families. These clients span from family owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multi-billion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and acumen.
Your key responsibilities
Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include private entities (including C-Corp, S-Corp and Partnerships) as well as high-profile individuals. That will make you a trusted advisor and role model for your clients and for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value. You'll also team with our partners and your teams to develop account strategies and identifying and deliver additional services to our clients.
Skills and attributes for success
Researching tax issues to develop effective tax planning strategies
Open to leading teams on all types of tax work from entity to individual
Translating complex data from a range of sources into client-ready insights and deliverables
Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service
Communicating complex tax issues to non-tax professionals and clients
Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge
Supervising high-performing teams and sharing your experience and knowledge of leading-practices
Identifying and reacting to risks and opportunities to improve our services and processes
To qualify for the role you must have,
A bachelor's degree in a related field, supported by significant tax, business or financial planning experience and a CPA certification or membership in The Bar
Minimum of 8 years of work experience in professional services or professional tax organization
A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax
Experience with flow through entities (S-Corps, Partnerships, LLC's)
Experience with C-Corps including income tax provisions and consolidated federal and state tax returns
Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds
A thorough understanding of automated tax processing systems and laws within your area of technical professionalism
Experience managing budgets and projects
Willingness to travel as needed, and working in a balanced hybrid environment
Ideally, you'll also have
A proven record in tax planning for owner and their families
A proven record in a professional services environment
Experience in coaching and mentoring junior colleagues
Executive presence and business development skills
Strong analytical skills and attention to detail
The ability to adapt your work style to work with both internal and client team members
What we look for
We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from C-Suite executives to owners and their families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $132,100 to $301,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $158,500 to $342,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$158.5k-342.7k yearly 4d ago
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Service Superintendent
Lunova Group
Service manager job in Washington, DC
Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you.
We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction.
What You'll Do:
You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably.
Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality.
Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance.
Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites.
Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals.
Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects.
Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime.
Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed.
Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction.
What You Bring to the Team:
2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience
Strong knowledge of the construction and elevator industries
Ability to interpret technical documents, blueprints, and diagrams
Excellent communication skills with experience presenting to both teams and management
Strong analytical and problem-solving abilities
Confidence working independently and making decisions in fast-paced environments
Location:
Washington DC- Local travel required to client sites and projects
Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$102k-143k yearly 3d ago
Mid-Atlantic Service & Repair Sales Director
Thyssenkrupp Elevator 4.6
Service manager job in Alexandria, VA
A leading elevator solutions provider is looking for an Area Sales Director for the Mid-Atlantic Area. This role involves driving service and repair sales while fostering a culture of safety and compliance. The ideal candidate will enhance sales performance, mentor regional sales teams, and support business development efforts by engaging with key customers. If you have a strong sales background and a commitment to innovation, this opportunity is for you.
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$106k-169k yearly est. 5d ago
Commercial Service Manager - Roofing
Cybercoders 4.3
Service manager job in Hyattsville, MD
The Commercial ServiceManager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a servicemanager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.
Key Responsibilities
Manage and oversee the daily operations of the commercial roofing service department.
Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
Ensure compliance with safety regulations and quality standards in all roofing projects.
Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
Prepare and manage budgets for service operations to ensure profitability.
Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.
Qualifications
Bachelor's degree in business administration, construction management, or a related field.
Proven experience in the roofing industry, particularly in commercial and industrial roofing.
Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
Demonstrated experience in a servicemanagement role, ideally within the construction or roofing sectors.
Excellent leadership and team management skills.
Strong business development acumen and customer relationship management skills.
Ability to analyze financial data and manage budgets effectively.
Benefits
Salary: 100 - 150k Base (Dependent on book of business)
Negotiable Commission Structure
Medical
Dental
Vision
PTO
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1844674 -- in the email subject line for your application to be considered.***
Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 03/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$59k-87k yearly est. 2d ago
Operations Manager DC
Amico Lane 4.4
Service manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial ManagementManage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
$96k-139k yearly est. 5d ago
District Manager
Prime Group Holdings, LLC 4.6
Service manager job in Baltimore, MD
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$93k-157k yearly est. 4d ago
Division Manager
Vertex Integration Partners
Service manager job in Washington, DC
Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world.
This is a senior leadership role with full ownership over people, projects, and performance in a high growth region.
Why this opportunity stands out
This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction.
If you are currently operating as a Senior Project Executive, Operations Manager, or Division level leader and want more influence, scale, and upside, this role offers that path.
Responsibilities
Lead all operational aspects of the division including project execution, staffing, safety, and financial performance
Oversee multiple large scale mission critical and data center projects simultaneously
Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff
Drive client relationships with hyperscale, colocation, and mission critical customers
Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth
Own division level P and L, forecasting, and operational metrics
Ensure safety, quality, and schedule excellence across all active projects
Ideal background
15 plus years of experience in electrical construction or mission critical construction
Proven leadership experience managing large teams and complex projects
Strong background in data centers, mission critical, and large scale commercial electrical work
Experience operating at the Project Executive, Operations Manager, or Division Manager level
Ability to lead in a fast paced, high accountability environment
Strong financial and operational acumen
Location
Northern Virginia
Local leadership presence expected
Relocation support available for the right candidate
Compensation and benefits
Highly competitive base salary
Performance based bonus structure
Long term incentive and ownership mindset culture
Comprehensive benefits package
Backing of a large, financially strong national contractor
Exact compensation will be commensurate with experience and scope of responsibility.
Why partner with Vertex
Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.
$73k-128k yearly est. 3d ago
Technical Lead, Mainframe Managed Services
Ntech Workforce
Service manager job in Reston, VA
Terms of Employment
• W2 Contract-to-Permanent, 12 Months
• This position is primarily remote. Candidates must be comfortable working onsite from time to time in Reston, VA or Washington, DC. This would be highly infrequent.
• Candidates based in Maryland, Washington, DC, Virginia, or West Virginia are highly preferred. Candidates based in Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas will be considered secondarily.
• Candidates must be comfortable conducting a final round, in-person interview in Reston, VA.
Overview & Responsibilities
Work with a leading health insurance organization as a Technical Lead, Mainframe ManagedServices. You will act as a vital technical conduit between internal application teams and an external managedservice provider (MSP), driving the modernization, security, and transformation of the z/OS mainframe platform. You will…
• Lead and participate in the analysis, design, and implementation of mainframe engineering activities.
• Provide technical instruction and guidance to a team of 10-15 senior system programmers at the ManagedService Provider (Ensono).
• Support internal application teams (20+ Cobol and Java developers) by building CICS regions, MQ environments, and supporting DB2.
• Oversee cyber security initiatives, including mainframe encryption (TLS/SSL) and TCP/IP connectivity.
• Manage technical efforts related to a major 2026 project to de-couple a Sysplex environment into a standalone infrastructure.
• Participate in troubleshooting and Root Cause Analysis (RCA) for complex system failures.
Required Qualifications
• 8+ years of experience as a Mainframe z/OS Systems Programmer.
• Minimum 5 years of experience in RACF Security Administration (this is a critical need).
• Strong hands-on experience with CICS TS and MQ Systems Programming.
• Proficiency in mainframe networking components: TCP/IP, VTAM, Policy Agent, and FTP.
• Experience working in a Sysplex environment.
• Strong leadership skills with the ability to manage technical tasks through a third-party vendor.
Preferred Qualifications
• Experience with IBM z16 hardware and Dell/EMC storage subsystems.
• Specific experience in de-coupling or breaking apart Sysplex environments.
• Prior experience in the Health Insurance industry, specifically with claims processing or enrollment systems.
• Knowledge of Pervasive Encryption and Ransomware solutioning for Mainframe.
• Familiarity with IBM RMM for tape management.
$70k-120k yearly est. 1d ago
Service Desk Lead - DHS Federal Law Enforcement Training Center (FLETC)
ITC Federal, Inc. 4.7
Service manager job in Fairfax, VA
ID 2025-1442 Remote No
JOB TITLE: Service Desk Lead
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), a component of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on reliable, secure, and efficient IT systems and user support across its nationwide infrastructure.
This program provides comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) to sustain FLETC's mission. The Service Desk Lead will play a vital role in managing user support operations, ensuring timely and effective issue resolution, and maintaining high levels of customer satisfaction across all FLETC locations.
Position Summary:
The Service Desk Lead will oversee the day-to-day operations of the IT Service Desk, providing leadership, coordination, and technical guidance to ensure efficient incident management and resolution. This position requires hands-on experience with ITIL-based service delivery, industry-standard ticketing tools, and a strong customer service orientation to support FLETC's diverse user community.
The successful candidate will bring a blend of technical expertise, leadership experience, and a collaborative approach to drive service excellence and continuous improvement across IT support operations.
Responsibilities
RESPONSIBILITIES:
Lead and manageService Desk operations to ensure prompt, professional, and effective IT support for all users across FLETC facilities.
Oversee the use and configuration of ITIL-based Service Desk ticket management systems, such as Ivanti HEAT, to track, monitor, and report on service requests and incidents.
Provide technical guidance and mentorship to Service Desk staff, ensuring adherence to best practices and performance standards.
Coordinate with other IT teams, vendors, and stakeholders to escalate and resolve complex technical issues.
Develop, document, and implement standard operating procedures (SOPs) and service level agreements (SLAs) to ensure consistent service delivery.
Monitor ticket queues, performance metrics, and customer feedback to identify trends and drive process improvements.
Support IT projects by providing input on user impact, communication strategies, and service transition planning.
Promote a culture of customer service excellence, accountability, and teamwork within the Service Desk environment.
Qualifications
REQUIRED:
Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or a related field, or equivalent experience.
Minimum of 5 years of detailed experience in Help Desk or Service Desk operations.
Minimum of 5 years of experience in IT operations, support, or managementservices.
Hands-on experience implementing ITIL-based servicemanagement methods and using recognized Service Desk ticketing systems (e.g., Ivanti HEAT).
Strong organizational, communication, and problem-solving skills.
Proven ability to lead and motivate a team in a fast-paced technical environment.
Ability to obtain a USCIS Public Trust security clearance.
DESIRED:
HDI, ITIL, and/or Project Management (PMP) certifications.
Demonstrated experience managing enterprise-level Service Desk environments supporting federal or large-scale organizations.
Experience implementing service improvement initiatives, performance metrics, and end-user satisfaction programs
Commitment to continuous improvement and professional development within IT servicemanagement disciplines
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$76k-96k yearly est. 2d ago
Autonomous Vehicle Operations Manager
Aceolution
Service manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 5d ago
POWER SYSTEM DIVISION (PSD) RENTAL SERVICE SUPERVISOR
Carter MacHinery Company, Inc. 4.0
Service manager job in Elkridge, MD
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Power Systems Rental Service Supervisor in Elkridge, Maryland. The Power Systems Rental Service Supervisor is responsible for directing and supervising the Power Systems Rental Shop and Field activities of the PSD Rental Technicians and PSD Rental Service Advisors. The individual in this position is responsible for ensuring that a safe work environment is consistently promoted at all times, particularly those involving the repairs and/or maintenance of Power Systems Rental assets, all of which allow customers to achieve success by providing quality generator equipment in a consistent and timely manner and that the equipment is clean and properly maintained. Seeking candidates with a minimum five years' relevant Electrical Power Generation (EPG)/electronics experience; a technical degree or military equipment experience is a plus. Previous leadership and supervisory experience. College/technical degree, or comparable industry experience, preferred.
Requirements for the Power Systems Rental Service Supervisor position include:
Must have excellent oral and written communication skills.
Must have excellent customer relations skills.
Must be organized and able to prioritize and multi-task.
Must have the ability to manage and delegate work.
Must have strong mechanical knowledge.
Proficient in use of a computer; able to adapt to changing technology.
Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands.
Promote a positive customer experience.
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Power Systems Rental Service Supervisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or more up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Starting Compensation Range: $76,000 - $90,000 a year
Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans.
Competitive Compensation and Benefits:
Health, dental and vision insurance.
Paid time off.
401(k), $0.75 to $1.25 match up to 6%.
Life and disability insurance.
In-house training instructors/programs.
Tuition reimbursement.
Employee referral bonus program.
Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.
Carter Machinery is a drug-free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$76k-90k yearly 3d ago
Operations Manager
Gastro Center of Maryland
Service manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
$71k-114k yearly est. 1d ago
Operations & Strategy Manager, Public Sector
Scale Ai, Inc. 4.1
Service manager job in Washington, DC
Scale's Public Sector business is growing based on demand from government customers for AI / ML products like computer vision and agentic generative AI applications. As an Operations & Strategy Manager on the Public Sector Business Operations (BizOps) team you will be on the front lines of enabling and accelerating this growth.
We are looking for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you enjoy solving hard problems while building strong teams & relationships, we'd love to hear from you!
You will:
Report directly to the Head of Business Operations (BizOps), Public Sector
Leverage the full complement of your business toolkit to drive results (business analytics, strategic thinking, operational execution, project/program management, problem framing, executive communication, etc.)
Tackle ambiguous, open-ended questions in support of high-priority outcomes, often with a broad set of stakeholders (engineering, analytics, product managers, geospatial experts, delivery, etc.)
Help mature key business processes while innovating 01 on new systems; Quickly develop and iterate on solutions, eventually handing them off to the appropriate team member
Craft strategies that propel public sector operations growth and organizational evolution
Identify cross-project blind spots across our customer programs and uplevel our operational approaches
Ideally you'd have:
5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work
Experience in product, project, or program management - you can take projects from conceptual problem definition to implemented solution
A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results
A strong orientation towards outcomes and a history of being scrappy when it counts
An easygoing interpersonal style and ability to work and build relationships with a wide range of people
Experience leading small teams and managing multiple, complex work streams
A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security
Nice to haves:
MBA or relevant technical degree
Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes
Background in intelligence work and working with / within the U.S. government
Previous private sector experience in computer vision, GenAI applications / agents, or similar technologies
Active U.S. security clearance (Secret or Top Secret)
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$145,200-$220,000 USDPlease reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of Washington DC, Texas, Colorado is:$130,900-$217,800 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
$145.2k-220k yearly 2d ago
Division Manager of Premium Services - Capital One Arena
Aramark 4.3
Service manager job in Washington, DC
The Division Manager of Premium Services - Capital One Arena is responsible for planning and leading premium operations across multiple units within the arena. This role oversees the Premium team, manages catering orders and premium special events, and ensures departmental budgets and financial goals are met.
Compensation
The hourly rate or salary range for this position is $110,000 to $115,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .
Application
There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations
Develop and implement premium dining solutions to meet customers' needs
Develop and maintain effective client and customer rapport
Develop and implement annual comprehensive marketing plan for premium services, including but not limited to collateral, sales strategies, and marketing budgets
Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency
Implement new services to support base business growth and client retentions
Stay ahead of and advise clients, customers and staff on current premium dining trends and products
Facilitate the delivery of prepared food built from banquet event orders
Participate in sales process and negotiations of contracts and assist clients in planning special events
Train and lead premium services employees to ensure standards are followed
Responsible for setting and delivering sales, food, and labor targets
Responsible for execution of premium hospitality events of varied size and scope including staffing and management
Responsible for component's accounting functions including accurate reporting of all premium related revenue, expenses, and receivables
Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Previous experience in events and catering and premium services required
Bachelor's degree or equivalent experience required
Strong communication skills
Available to work event-based hours
Complete Food Handlers and Alcohol Service Certifications as required
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at***************************** or connect with us on Facebook, Instagram and Twitter.
#J-18808-Ljbffr
$110k-115k yearly 2d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Service manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 4d ago
Youth Services Supervisor
Loudoun County Government 4.0
Service manager job in Leesburg, VA
Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's
The Loudoun Difference
.
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction
Are you passionate about making a meaningful impact in the lives of at-risk and court-involved youth? Join our team and help shape brighter futures!
The Loudoun County Youth Services Department is currently seeking qualified and committed candidates for the Youth Services Supervisor position, serving the Juvenile Detention Center and RISE Youth Shelter located in Leesburg, Virginia. This position plays a vital role in ensuring the safety, security, and well-being of youth placed in our residential programs.
Loudoun County is one of the fastest-growing counties in the nation, celebrated for its exceptional quality of life, vibrant communities, and robust economy. Located just 40 miles west of Washington, D.C., Loudoun offers a unique mix of cultural, recreational, and educational experiences, making it an ideal place to live and work. We aim to provide a physically and emotionally safe and secure environment for youth placed in our care temporarily by the court.
Job Summary
Loudoun County is seeking qualified candidates for the position of Youth Services Supervisor, supporting the 24/7 operations of two residential programs: the Juvenile Detention Center (JDC) and the RISE Youth Shelter, located in Leesburg, VA. These programs provide short-term care for youth who are pending court hearings, serving court-ordered sanctions, or placed for service provision. The Virginia Department of Juvenile Justice (DJJ) regulates these programs to ensure compliance with state requirements.
Key Responsibilities:
* Manages residential services during assigned shift
* Planning, organizing, and supervising shift activities
* Ensuring timely and accurate completion of program documentation
* Intervening during crisis situations and resolving conflicts
* Overseeing staff performance and ensuring appropriate training is provided
* Administering medications in accordance with policies and procedures
This position plays a crucial role in the safety, structure, and rehabilitative support provided to youth in our care.
Hiring salary will be commensurate with experience.
Minimum Qualifications
Requires a Bachelor's degree in Psychology, Social Work, Criminal Justice, or relevant field and three (3) years of related work experience in a criminal justice field, education, residential, or correctional setting, including one (1) year of supervisory experience; or equivalent combination of education and experience.
Preferred Qualifications: Bilingual English/Spanish preferred.
Job Contingencies and Special Requirements
Employment is contingent on the satisfactory results of a background investigation to include criminal history and fingerprinting, child protective services, Department of Motor Vehicles record check, and physical exam with drug test and TB testing. Must maintain a current driver's license, CPR, First Aid, Crisis Intervention, and all other certifications and training required by policy and standards.
Must be able to complete First Aid, CPR for adults, and Handle with Care (physical intervention) within 90 days of hire. Must update certifications as needed. Position is essential personnel, requiring on-site presence during inclement weather, emergencies, or as required by the Departement Director. Must be able to work rotating shifts (day/evenings/overnights), including weekends and holidays, and able to work overtime when required to meet operational needs. Must have the ability to use automated technology and be able to operate keyboard-driven equipment. Requires occasional stooping, bending, and /or light lifting.
$46k-62k yearly est. 5d ago
Assistant Manager
J.Crew
Service manager job in Fairfax, VA
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $19.50 - $24.35
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$19.5-24.4 hourly 7d ago
Assistant Automotive Store Manager
Monro, Inc. 3.4
Service manager job in Clinton, MD
Pay is competitive! $18-$22 an hour. Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
About The Role:
The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro's performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities:
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
Help achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Assist in organizing the store's workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned and required by direct supervisor.
Qualifications
Qualifications:
High School Diploma or equivalent
Minimum of two years retail experience, or the equivalent combination of education and experience.
Ability to work flexible hours, days, evenings, weekends, and holidays.
ASE certification and State Inspection License (where applicable) preferred.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Profile Summary:
Capable of performing basic automotive maintenance, repair, and tire services
Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
Excellent customer service skills
Strong sales orientation and customer focus
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Excellent organizational and time management skills with the ability to change focus quickly to meet business needs.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to complete the following but not limited to:
Must be able to see, hear, speak, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits:
Performance based incentives
Paid vacation and holidays
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$18-22 hourly 7d ago
Commercial Service Manager - Roofing
Cybercoders 4.3
Service manager job in Frederick, MD
The Commercial ServiceManager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a servicemanager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.
Key Responsibilities
Manage and oversee the daily operations of the commercial roofing service department.
Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
Ensure compliance with safety regulations and quality standards in all roofing projects.
Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
Prepare and manage budgets for service operations to ensure profitability.
Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.
Qualifications
Bachelor's degree in business administration, construction management, or a related field.
Proven experience in the roofing industry, particularly in commercial and industrial roofing.
Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
Demonstrated experience in a servicemanagement role, ideally within the construction or roofing sectors.
Excellent leadership and team management skills.
Strong business development acumen and customer relationship management skills.
Ability to analyze financial data and manage budgets effectively.
Benefits
Salary: 100 - 150k Base (Dependent on book of business)
Negotiable Commission Structure
Medical
Dental
Vision
PTO
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1846153 -- in the email subject line for your application to be considered.***
Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$59k-87k yearly est. 2d ago
Protective Services Hotline Supervisor
Loudoun County Government 4.0
Service manager job in Leesburg, VA
Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's
The Loudoun Difference
.
Welcome and thank you for your interest in employment with Loudoun County Government!
ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.
Introduction
Loudoun County is one of the fastest growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities. Loudoun County Department of Family Services seeks a dedicated and experienced professional for a Protective Services Hotline Supervisor. The successful candidate will join the Preventive and Protective Services Division within the Department of Family Services which envisions better health, safety, and well-being for all. We support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self- determination.
Job Summary
This Protective Services Hotline Supervisor provides leadership and oversight of staff responsible for receiving and screening referrals to the Child Protective Services (CPS) and Adult Protective Services (APS) Hotline. This position plays a vital role in ensuring timely, consistent, and effective responses to reports of abuse, neglect, and exploitation in accordance with the Code of Virginia and departmental policies.
We're seeking an experienced and inspiring leader to supervise staff responsible for screening and determining the validity of both Child and Adult Protective Services referrals through the hotline. The ideal candidate is skilled at motivating and supporting a team in a fast-paced environment, demonstrates sound judgment in decision-making, and ensures timely and accurate responses to community concerns.
Core Responsibilities:
Supervise and support hotline staff handling CPS and APS referrals, ensuring quality, accuracy, and compliance.
Provide case consultation and guidance on assessing safety and risk, ensuring consistency in screening and documentation.
Monitor and analyze workflow to identify efficiencies and implement process improvements.
Oversee program documentation, case record reviews, and data entry in OASIS and related systems.
Maintain program compliance with all state, federal, and local mandates.
Address client concerns and complaints with professionalism and empathy.
Develop staff skills through coaching, feedback, and performance evaluations.
Collaborate with internal and external partners to ensure effective service coordination.
Participate in the department's on-call rotation to provide leadership during after-hours emergencies.
This position is eligible for a $3,000 hiring bonus in accordance with the county's hiring and retention bonus program.
Hiring salary commensurate with experience.
Minimum Qualifications
Bachelor's degree in Human Services or a related field; four (4) years of directly related human services experience, including one (1) year of supervisory experience.
Preferred Qualifications:
Master's degree in Social Work or a related field
Clinical license (LCSW, LSW).
Proficiency with OASIS, Compass, and PeerPlace systems.
Experience working in local government.
Proven success in creating and implementing efficient processes that improve workflow and service delivery.
Experience supervising hotline or protective services staff.
Demonstrated expertise in APS and CPS intake policies, procedures, and best practices.
Bilingual.
Job Contingencies and Special Requirements
Pass pre-employment background checks to include criminal, credit, DMV, and CPS checks.
Valid driver's license and good driving record (driving records may be reviewed annually for continued qualification).
Hold and maintain any required licenses for assigned department.
Must be able to serve in an on-call rotation and work evenings or weekends as needed.
May be required to conduct home visits and transport clients.
How much does a service manager earn in Columbia, MD?
The average service manager in Columbia, MD earns between $43,000 and $111,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Columbia, MD
$69,000
What are the biggest employers of Service Managers in Columbia, MD?
The biggest employers of Service Managers in Columbia, MD are: