Service manager jobs in Cupertino, CA - 5,099 jobs

A financial technology company in San Francisco is seeking a Customer Success & Growth Manager to enhance AI-driven consumer underwriting solutions. The role involves building strong customer relationships, tracking account health, and guiding the customer journey from onboarding to renewal. Candidates should have 2+ years in high-performance environments with experience managing complex projects. Competitive compensation includes a salary of $150K - $200K plus equity and benefits. #J-18808-Ljbffr

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role Rippling is hiring for a Global Customer Revenue Strategy & Operations Manager to manage critical customer sales strategy, operations and reporting capabilities for our Implementation organization (“IM”). This role will support the full design of Rippling's Implementation business strategy and will monitor and report on execution to that strategy. This role will partner closely with senior leadership to build strategic business plans for the business. They will work to operationalize these plans throughout the year. They will own the build of critical business reporting and present on several cadences (weekly ad-hoc, monthly via the MBR, quarterly via strategy memo production). You will support a wide-range of post-sales operations including implementation forecasting, headcount & capacity planning, and oversee one of the largest organizations in the business. Lastly, you'll collaborate closely with leadership across interconnected parts of the business (sales, marketing, customer experience) and be expected to cross-functionally partner with teams to manage business performance and surface key insights. This is a very exciting position located at the cross-section of several fast-paced and high-performing teams. The ideal candidate will have worked in fast-paced environments before, ideally at a multi-product SaaS company and will have made a measurable impact to the sales organization. You should also be comfortable tackling ambiguous and challenging problems and working independently as well as part of a team. This is an opportunity to work on high-visibility strategic initiatives in a rapidly growing sales organization. What you will do Business Partner and Team Player: Act as a business partner for CX & Sales Leadership. You will be a strategic thought partner and responsible for the operational cadence of the business. Coordinate with revenue operations teammates on systems and process improvements for the sales organization. Partner cross-functionally on key components of our annual planning process including modeling, target setting and reporting. Strategic and Operational Planning: Own financial model (capacity plan) for the IM organization. Lead building of detailed strategic and operational plans. Ensure modeling keeps pace with the evolving needs of the business. Support team in developing a robust understanding of the business. Drive plan operationalization. Operational Management: Operate at intersection of 400+ IM Managers who work within our SFDC instance. Design and implement new data capture strategies to improve operational efficiency. Manage several operational business models which track to Plan performance. Maintain team segmentation models and improve over time. Churn Forecasting: Own the weekly churn forecasting process. Lead/support weekly calls. Oversee forecasting performance and accuracy and increase both over time. Improve process over time and develop new ways to analyze the business. Reporting: Own monthly IM MBR reporting. Build, manage and share materials to executive leadership. Surface insights to leadership that are both quantified and actionable. Maintain deep knowledge of the business to ensure reporting accurately reflects state of the business as we scale. Design and build analytics to measure KPIs. Ad-hoc analysis and project support: Develop a deep understanding of the entire customer business at Rippling to inform your ability to provide ad hoc analysis support. Leverage data to surface key insights about the business and provide thoughtful, logical, sound recommendations to leadership. What you will need 3-5+ years of work experience in Consulting, Finance, Sales Operations, Sales Strategy, Sales Analytics or other related fields Requires Excel and financial modeling skills Requires SQL and BI experience; Salesforce experience is a nice to have Strong analytical, modeling, and conceptual problem-solving skills and ability to work with large data sets Proactive, self-starter with direct experience driving projects that deliver measurable impact to GTM teams Ability to work with a high degree of autonomy in a fast-moving startup or a hyper growth environment Experience driving cross-functional initiatives with speed and efficiency Excellent cross-functional stakeholder management Strong Microsoft Excel / Google G-Sheets skills, familiarity with BI Tools (Tableau, Mode) Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email ************************** Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 99,000 - 173,250 USD per year (US Tier 1) #J-18808-Ljbffr

A leading facility services provider is seeking a Senior Business Development Manager to develop new commercial accounts in the San Francisco area. This pivotal role involves creating customized sales strategies, maintaining client relationships, and achieving business growth. Candidates should have over 5 years of relevant sales experience, a collaborative spirit, and a strong ability to develop compelling proposals. Proficiency in Salesforce and MS Office is essential. Join a thriving organization dedicated to innovation and client satisfaction. #J-18808-Ljbffr

A leading digital services company in San Francisco is seeking a Delivery Leader to oversee a portfolio of high-value customers. In this role, you will manage onboarding, execution, and renewals while ensuring customer satisfaction and delivering measurable outcomes. The ideal candidate has hands-on experience in client services, is comfortable in high-pressure environments, and thrives on building strong customer relationships. This position allows for significant impact in shaping the company's service delivery and customer success processes. #J-18808-Ljbffr

A leading technology service provider is looking for a professional with over 8 years of experience in IT to lead diverse teams and manage high-profile projects in San Jose, California. The role involves developing delivery metrics, improving service quality, and ensuring operational excellence in a dynamic environment. Exceptional leadership, technical knowledge, and analytical skills are essential. Competitive salary and benefits included. #J-18808-Ljbffr

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights - we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Prioritize above all a strong customer service outlook through personal contact with residents and guests Coordinate daily with the General Manager on overall maintenance projects Inspect sites regularly to identify problems and necessary maintenance Prepare weekly maintenance schedules and allocate work based on forecasted workloads Employ, supervise and train Building Services team members Coordinate daily cleaning and maintenance activities Oversee all repairs and ensure that work is completed on time Maintain all inventory and equipment, and ensure proper storage Comply with all health and safety regulations and practices Conduct preventative maintenance work Conduct follow-ups on all maintenance and repair work Conduct safety inspections as scheduled Establish strategies to meet workload demands on time Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters) Provide 24/7 support to the Maintenance team Perform other related duties and assignments as needed and assigned Skills and Experience 2 years of prior experience as a Maintenance Manager / Director Strong knowledge of building trades, cleaning procedures and maintenance Solid understanding of health and safety regulations and practices Effective budgeting and performance management skills Fantastic organizational and leadership skills Excellent communication and interpersonal skills Must work well under pressure and meet tight deadlines. Computer literate with capabilities in email, MS Office and related communication tools Great time management skills Strong decision-making and problem-solving skills Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Ascend/descend a ladder to complete various maintenance tasks Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #J-18808-Ljbffr

We're Duckbill, a small startup building solutions that enterprise teams rely on. We're looking for a Director of Services to build and lead our forward-deployed FinOps team that embeds with customers to solve complex cloud financial challenges. About The Role We've built something that enterprise customers genuinely value-they're paying us, renewing, and referring others. We've been running services for many years, helping enterprises navigate complex cloud financial management challenges. Now we're scaling: formalizing Duckbill Services as a forward-deployed FinOps team that works directly within customer environments while systematically feeding insights back into our product development. This isn't about delivering standard consulting engagements. You'll scale a team of specialist experts-FinOps practitioners, finance professionals, procurement specialists, and cloud cost engineers-who operate autonomously in enterprise environments and capture intelligence that drives our software roadmap. As our first dedicated services leader, you'll take our proven services capabilities and build them into a scalable function. We have customer demand, years of successful engagements, and a clear vision, but now it's time to build the team, processes, and systematic feedback loops that turn customer engagements into competitive advantages. We work together in the office in San Francisco three days per week, so you must be located in the SF Bay Area and willing to work in the office on a regular basis. What You'll Do Build the team: Recruit specialist experts who can operate independently in complex enterprise environments across FinOps, finance, procurement, and cloud cost management Design systematic intelligence capture: Create processes that translate field work into product features and competitive advantages Lead customer relationships: Navigate C-suite conversations, negotiate complex service agreements, and manage executive stakeholder relationships Scale delivery excellence: Build repeatable frameworks for high-impact customer engagements that create lasting competitive moats Manage complex negotiations: Lead contract discussions and structure engagements that align customer success with our strategic objectives Drive product integration: Work closely with Product to establish feedback loops that ensure customer insights systematically inform our roadmap and development Enable sales success: Partner with Sales to structure service offerings that accelerate deal closure and expand customer relationships What We're Looking For 5+ years leading professional services organizations, preferably in B2B SaaS Expertise in cloud financial management, FinOps, or related consulting Track record building services teams from early stage to scale Experience using services to enhance software adoption and expansion Proven ability to negotiate complex service agreements and manage executive stakeholder relationships Comfortable presenting to and influencing C-level executives on strategic initiatives A desire to work in a small, early-stage startup Why This Role Matters Direct impact: Your work directly influences our product roadmap and creates sustainable competitive advantages Customer partnership: Work with enterprise customers who are genuinely invested in our success Growth opportunity: Build and lead our services function as we scale into a global capability Meaningful equity: Significant ownership stake with real upside potential Compensation & Benefits Compensation for this role is a salary range of $180,000 to $220,000 plus early-stage equity, commission, and/or bonuses. We provide a 401(k), as well as healthcare, vision, and dental benefits, with premiums fully covered by the company. Dependents are covered 50%. We offer 4 weeks of PTO. About Us We are a small and growing team, which means you get the opportunity to be on the ground floor of building both the product and company. Our team includes some of the most experienced domain experts in the industry, and our customers are among the biggest cloud spenders in the world, which means the scale and complexity of the challenges we solve are truly at the cutting edge. We're currently in a semi-stealth mode while we're focusing on building the initial product. #J-18808-Ljbffr

A leading luxury retail brand is seeking a General Manager for its upcoming boutique in San Francisco. This role requires over 5 years of leadership experience in luxury retail, focusing on delivering exceptional client experiences. Responsibilities include managing store operations, mentoring staff, and developing community engagement strategies. The successful candidate will exhibit operational excellence and a deep passion for luxury accessories. This position offers a competitive salary and various company perks. #J-18808-Ljbffr

Service Manager - San Francisco, CA Talon Recruiting has partnered with a leading heavy equipment dealer in search of a Service Manager for their San Francisco, CA location. Minimum Requirements Must have training and experience in hydraulics, electrical systems, diesel and gas engine repair Must be able to read and understand electrical and hydraulic schematics Must be skilled in the analysis of information generated from computer reports Prior service management experience and ability to demonstrate leadership is required Energetic team player with positive attitude and professional demeanor Must be computer literate and possess excellent communication skills (both verbal and written) Troubleshooting skills Ability to work efficiently and effectively in a dynamic environment Must have the ability to establish and maintain effective working relationships Positive attitude Professional phone demeanor and appearance Clean DMV & drug screen required Demonstrate understanding of construction equipment and related maintenance software Demonstrate the ability to follow operational procedures Effective organizational and communication (both written and verbal) skills Ability to function well as part of a team Diligent attention to safety Essential Duties and Responsibilities Manage the Service Department to ensure all work is performed in accordance with established procedures, all scheduled and preventive maintenance is performed on schedule, quality repairs are made, and correct parts are ordered and received in a timely manner Ensure that all compliance and regulations are met with the equipment fleet in the branch Identify repairs that are eligible for warranty consideration, and pass on pertinent information to product support administrator for claim processing Coordinate scheduling of equipment to vendors for repairs outside of company's scope of expertise and communicate with product support administrator as to details for tracking Ensure that equipment going to and from outside repair facilities is communicated and transported timely Prioritize downed equipment repairs at the assigned branch, and work with the area service manager of service and branch manager to execute the plan Ensure work orders are ALWAYS used and done correctly Follow-up on manufacturer recall notices and communicate with product support administrator Coach, motivate and train new employees on the maintenance system, and complete new mechanic hire checklists Advise product support team as to what equipment is the most reliable to purchase Responsible for implementing preventive maintenance programs, monitoring and managing maintenance costs, measuring quality of work to ensure they meet the standards Demonstrate the ability to plan effectively and possess critical thinking skills Assist managers in evaluating the mechanical ability of potential hires and the hiring process of mechanics Build and maintain relationships with approved vendors Negotiate with vendors on repair costs Communicate updates and service bulletins within the branch service team, tracking outcome Communicate, train, and implement company Best Practices Prioritize and promote a culture of safety Education, Experience and Required Skills, Including Certificates, Licenses and Registrations High school diploma or equivalent Strong service and customer service experience Knowledge and experience in the equipment rental industry preferred Computer skills as they relate to troubleshooting and diagnostics Rentalman experience preferred Effective leadership and motivational skills Strong organizational and communication skills Multi-tasking capabilities Valid California driver's license Compensation Base Salary + Bonus Comprehensive Medical, Dental, Vision, LTD, STD 401(k) Please send resumes to nate@talonrecruiting.com #J-18808-Ljbffr

Omega CRM Consulting is looking for a Cyber Security Pentest Service Manager that would like to collaborate with one of the top global pharmaceutical companies. We are seeking a highly organized and proactive Pentest Service Manager to join our team. This pivotal role is responsible for overseeing the entire lifecycle of penetration testing activities within our organization, ensuring smooth operations and effective collaboration among stakeholders. Skills Excellent organizational and coordination skills for managing multiple pentesting projects and schedules Strong English communication abilities to effectively explain security issues and risks to non-technical stakeholders Experience overseeing or participating in penetration testing activities, with understanding of common testing processes and challenges Stakeholder management skills, including facilitating meetings and aligning diverse interests Ability to prioritize tasks and resources based on business needs and project urgency Problem-solving mindset, capable of addressing challenges and adapting to evolving requirements Working knowledge of basic cybersecurity and penetration testing concepts to support informed decision-making and collaboration Attention to detail and commitment to maintaining high standards in service delivery Experience Experience working with external vendors or service providers Education: Bachelor's degree in Computer Science, Cybersecurity, or related field. 5+ years in information security roles, including penetration testing or vulnerability management. 2-3 years in project or service management, preferably managing multiple pentesting engagements. Familiarity with penetration testing methodologies (OSSTMM, PTES) and tools (Nmap, Burp Suite, Metasploit). Understanding of network protocols, operating systems (Linux, Windows), and web application security. What do We offer Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Trainings & Certifications. Improve your skills and get the official certificate from our main partners. Home Office. Flexible retribution (public transport ticket, Ticket restaurant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. #J-18808-Ljbffr

A utility-scale internet service provider is seeking a Technical Project Manager to enhance service operations by implementing systems that ensure reliable and efficient service delivery. In this role, you will coordinate daily operations, design repeatable service frameworks, and collaborate with engineering teams to eliminate recurring issues. With a focus on ensuring customer satisfaction, you will develop performance metrics and lead service launches in new markets. The estimated salary ranges from $100,000 to $170,000, with equity plan participation. #J-18808-Ljbffr

We are hiring District Manager HTM for our client at Cleveland, OH. Skills: Healthcare Technology Management, Large Healthcare Environment, Clinical Engineering, Leadership, Management, Client Relationship, Safety Programs. Visa sponsorship eligibility: No The ideal candidate will have a successful track record of management performance and leadership within the Healthcare Technology industry. Responsibilities District Manager of Healthcare Technology Management professionals have:- Successful leadership in Healthcare Technology Management within a large healthcare environment The ability to develop outstanding client relationships and governance structure. This individual will serve as the main point of contact with our University Hospital System client. Superior business acumen, agility, adept at making decisions and budget management proficiency. Strong leadership abilities to coach and mentor various levels of employees Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Client policies and procedures. Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary. Skills to assess financial risk and opportunities of the account and communicate results to the client and company senior management, initiate action plans as necessary. Some understanding of Cybersecurity problems and solutions to protect Healthcare providers The commitment to promote and support workplace diversity initiatives. Position Summary The Client Executive (Single) has overall leadership and responsibility for client relationships, oversight of the assigned contract/s (or a service-related portion of that contract), and company success of a single client organization with multiple sites and either single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable. Basic Qualifications & Requirements Basic Education Requirement - Bachelor's Degree or equivalent experience Basic Management Experience - 7 years Basic Functional Experience - 7 years MUST HAVE Bachelor's Degree or equivalent experience. 7 years of management experience. 7 years of functional experience. Experience Healthcare Technology Management within a large healthcare environment. Company offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. #J-18808-Ljbffr

ClassDojo's goal is to give every child on Earth an education they love. We started by building a powerful network for communication. ClassDojo's flagship app is the #1 communication app connecting K-12 teachers, children, and families globally. Teachers use it to share what's happening throughout the day through photos, videos, and messages that make parents feel like they're there. It's actively used in over 95% of US schools, reaching over 45 million children in 180 countries, with a team of just around 200 people [1]. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where the most talented people want to work. We believe you'll do the best work of your life here-and you'll pioneer the future of education, too. What you'll do: As a district partnerships manager, your goal is to provide proactive engagement for our mid-size to large district partners and ultimately own long-term retention. You're highly relationship-driven, strategic, attune to K-12 education market and trends, and driven to demonstrate value and impact with the highest level decision-makers in a district. As a district partnerships manager, you are the ultimate leader and owner of each district partnership; you'll work closely with key stakeholders and executive decision-makers within large school districts and educational organizations to expand strategic contacts, deepen relationships, and ensure ClassDojo's offerings are fully leveraged. This role requires a seasoned professional who excels in strategic relationship building, can identify and foster growth opportunities, and understands how to deliver measurable value in complex, multi-layered environments. Travel is required up to 20-30% of the time for in-person conferences, executive reviews, strategic account planning, and partnership expansion meetings. Responsibilities: Identify and cultivate relationships with key decision-makers and influencers across districts. Facilitate introductions and build engagement with cross-functional stakeholders to ensure full value realization. Lead the renewal process with a strategic, consultative approach to secure timely contract renewals and identify growth opportunities within existing accounts. Understand and navigate budget cycles, funding sources, and contract preferences. Facilitate Executive Business Reviews and Outcome Reviews, demonstrating how ClassDojo drives results aligned with district goals. Use data to reinforce value and identify areas for further improvement and growth. Build comprehensive, data-driven account plans that align with customer goals and map out proactive strategies for engagement, adoption, and expansion. Leverage adoption metrics, engagement data, and customer feedback to tailor account strategies, prioritize high-impact activities, and ensure districts broadly adopt ClassDojo Partner with the broader Success and Implementation team (especially our District Onboarding Managers) and other teams such as marketing, product, and account executives to deliver cohesive support, streamline handoffs, and continuously improve outcomes. Requirements: 4+ years of some combination of Partnership Management, Account Management or Renewal management Proven experience expanding networks within organizations to include executive stakeholders and strategic contacts. Proven experience gathering referrals, closing renewals, navigating procurement, legal, and budget processes Strong written and verbal communication skills. Experience presenting to and influencing executive stakeholders, with an ability to communicate value and strategic impact. High empathy and emotional intelligence: ability to understand customer goals and find workable solutions to their needs. Skilled in using data to inform account strategy and engagement, and comfortable analyzing adoption metrics, usage data, and other key performance indicators Demonstrated ability to take full ownership of a portfolio of ~30-40 accounts. Thrives in a fast-paced environment, comfortable with ambiguity, and able to adapt to changing priorities. Experience in edtech or working on products for kids or educators Ability to learn new technology and products quickly and comfortable with products such as SFDC, Notion, and Asana. Bonus experience: Experience in high growth organizations Experience working in a customer-facing capacity with K-12 district leaders and/or working directly in a district setting [1] Some more context: How ClassDojo Connects Parents, Students, and Teachers Whats New on ClassDojo 2023 TechCrunch Article: Second Act comes with First Profits Click here if you're interested in learning more about what we've been up to. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones. ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. This role is eligible for an incentive pay component. The estimated range below represents On Target Earnings ("OTE"), which includes both an annual base salary and target incentive pay. CA, WA, NY, NJ, CT states: $110,000 - $150,000 (USD) All other states in the US: $93,500 - $127,500 (USD) #LI-Remote #J-18808-Ljbffr

Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role: Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Responsibilities: Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing. Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations. Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment. Assists with collection of delinquent accounts, as needed. Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies. Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions. Maintains and generates records of operations and submits reports as directed. Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary. Prepares or assists in preparing budgets and plans for equipment and staffing. Assists General Manager in planning operations. Represents the company in community activities, with public contacts, and Company activities. Other duties as assigned. Qualifications: Possession of a high school diploma or GED. Bachelor's degree preferred. Related management experience in resource recovery and in supervisory capacity. Principles of employee training, supervision, and evaluation. Supervisory techniques, resource allocation, planning and budgeting. Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire Recology Offers: An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: Paid time off and paid holidays. Health and wellness benefits including medical, dental, and vision. Retirement plans (Employee Stock Ownership Plan, 401(k) with match). Annual wellness incentives. Employee Assistance Program (EAP). Educational assistance. Commuting benefits. Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. #J-18808-Ljbffr

The Global Corporate Finance & Business Management (F&BM) team acts as a trusted advisor and consultant to senior coverage executives to manage and optimize business performance. The team partners with management to drive business strategy through projects, analyses and leads ad hoc special projects as well as compliance support. Business Management needs highly-motivated creative thinkers who can leverage their analytical capabilities to provide strategic guidance to business partners and solve a wide variety of evolving business issues and problems. As a Technology Banking Business Manager - Executive Director within the Global Corporate Finance & Business Management team, you will act as a trusted advisor and consultant to senior coverage executives to manage and optimize business performance. You will partner with management to promote business strategy through projects, analyses, and compliance support. You will be expected to respond quickly on time-sensitive deliverables and leverage your analytical capabilities to provide strategic guidance to business partners and solve a wide variety of evolving business issues and problems. This role requires exceptional relationship management, communication and influencing skills at all levels, and a strong focus on execution. Job responsibilities Advise the Heads of Technology Banking in all aspects of the business; strategy, controls, people and performance Manage the client agenda, establishing a cadence for account plans, review client coverage, relationship status, revenue opportunities, client prioritization, and Client performance metrics Develop and oversee the business performance metrics that generate key insights and identifies new opportunities Prioritize investment spend to grow the franchise globally Create materials for business reviews and other executive leadership presentations to articulate strategic direction, program execution and performance tracking Quickly build product and business knowledge to analyze datasets, derive insights and provide key recommendations to stakeholders Identify, elevate, and mitigate business risks that could impair our ability to do business: e.g., legal, tax, regulatory, compliance Partner with various teams on key initiatives and coordinating stakeholder updates Support executive ad-hoc requests with a high-level of responsiveness Communicate effectively and be adept at managing a large and complex book of work requiring constant prioritization based on business needs Required qualifications, capabilities, and skills 12+ years in a Business Management capacity and experience with leading teams Experience with Investment Banking products Strong executive presence with the ability to present well to senior stakeholders Skilled at analyzing opportunities & problems, recommending solutions, and communicating effectively & confidently (both verbal and written) Strong organizational and task management skills; ability to balance multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment Excellent written and oral communications skills, including the ability to synthesize “the story” for executive-level audiences and adjust messages and style based on different audiences and agendas Excels in time management, is entrepreneurial and a self-starter, with demonstrated ability to deliver results within condensed timeframe Ability to forge strong internal relationships across a broad range of functions Disciplined approach to managing and improving processes and controls #J-18808-Ljbffr

We are Intershop - We're built to boost your business! As an e-commerce pioneer, we have been setting standards in the development of software for digital commerce for almost 30 years. With our cloud offering and as a Microsoft partner, we transform the challenges of the digital world into business success stories. Our e-commerce platform offers manufacturers and wholesalers everything they need to digitize and transform their business processes. If you would like to join the #bestteam and start the revolution of our customer businesses together with the 300 Intershop experts, then apply today! Your mission As a Managed Services Manager (m/f/d), your responsibilities will be broad and varied, encompassing both technical and managerial aspects. The successful candidate will be expected to: Leadership & Team Management Lead a team of technical resources, ensuring project deliverables are completed on time, within budget, and to specification. Provide guidance and direction to project managers, developers, QA resources, and other technical specialists on application projects. Foster open communication within the team, coaching, mentoring, and performance‑managing team members where necessary. Set and track team goals and targets, aligned with agreed SLAs, internal projects, and processes. Conduct structured team meetings with defined agendas, allocate tasks, and ensure team members understand expectations and outcomes. Facilitate knowledge transfer and career development for team members through training or external upskilling opportunities aligned with business needs. Customer & Project Management Serve as the first‑level escalation point for major issues across key enterprise accounts. Manage communications with internal client teams and stakeholders to address current issues and proactively plan for future requirements. Assist with Pre‑Sales and Sales cycles for existing and new customers, providing Managed Services input as required. Champion APAC Managed Services needs with headquarters, coordinating on dependencies such as infrastructure, product knowledge, technology, or resources. Maintain awareness of Intershop product and service offerings, functionality, and updates. Technical Responsibilities Build, configure, support, and maintain enterprise server and backup solutions. Analyze, diagnose, and resolve server platform and operating system issues at scale. Work with virtualization technologies, Azure cloud platform, and Linux system administration. Perform basic Oracle database administration, Git version control, shell scripting, and application/network debugging. Deliver after‑hours support and escalation as required. Train other staff members and ensure knowledge is effectively shared across the team. Stay current with Intershop product and service technologies. Operational & Process Management Deliver detailed technical configuration, support documentation, and solution designs for existing and prospective customers. Develop costing models for Managed Service offerings and scope activities for business and IT initiatives. Create technical and design specifications, plan and develop initiatives, and install, configure, manage, and maintain application and environment configurations. Provide project management support, including reporting, status tracking, and risk/issue management. Lead release processes, change management, and pre‑deployment activities in collaboration with the Release Management Manager. Manage defect handling, maintenance resolution, and provide detailed post‑mortem reports for larger issues. Proactively lead performance tuning, system/application patching, and optimization for enterprise customers. Create and maintain comprehensive documentation for server/network topology, equipment, and configurations. Manage Managed Services expenses to maintain positive EBIT. Assist with monthly reporting, forecasts, budgets, and financial reporting as required. Develop strategies to improve operational performance, reliability, and cost‑effectiveness. Your profile We are looking for a Managed Services Manager (m/f/d) who is energetic, proactive and experienced. You should combine strong technical expertise with excellent interpersonal and managerial skills. Interpersonal & Managerial Qualifications Excellent interpersonal and written communication skills, with the ability to liaise professionally and clearly with enterprise customers. Proven ability to work productively both independently and as part of a team. Flexible, “can‑do” approach with a desire for continuous personal and professional improvement. Ability to work under deadlines and adapt working hours as required. Strong commercial and business acumen, including identifying revenue opportunities in existing accounts and potential internal cost savings. Exercising diplomacy in all interactions with customers, staff, and contractors, focusing on resolution rather than blame. Experience in developing costing models for Managed Services offerings. Ensuring high‑quality, up‑to‑date documentation exists for all service arrangements. Creating and maintaining comprehensive documentation of server and network topology, equipment, and configurations. Technical Qualifications 5+ years of experience working in technical environments, preferably with enterprise or high‑scale applications. Knowledge of Agile methodologies and familiarity with online application environments. Strong Linux and web application experience. Experience administering database servers and executing SQL queries. Experience with deployment and CI/CD tools such as Jenkins, Bamboo, and GitLab. Experience with Azure hosting and cloud‑based environments. Exposure to development tools such as Git, Jenkins, JMeter, and Selenium (desired but not mandatory). Ideally have certifications for Azure, Kubernetes and ITIL v4. What we offer... Varied and challenging tasks With more than 300 customers, a global network of partners and an international team, you won't get bored easily. Personal and professional development From table football to training, coffee to coaching-Intershop is the place to grow. Work in other countries and on international projects San Francisco, Jena, Melbourne: the world of e‑commerce is truly global. You'll find us wherever our expertise is needed-and wherever you want to work. A motivated and highly qualified team We value results. Our 300‑strong staff shares a single goal: to be the best-together. You can only benefit from our 30+ years of e‑commerce experience. Flat hierarchies and an open business culture We need strong personalities, not cubicle clones. Our senior staff members see themselves as coaches, not captains. We set the course for the future together. Cutting‑edge technologies and market‑leading products Our products and services are the backbone of modern online commerce. Be a part of our story! We are looking forward to your application! By the way, if you do not yet meet all the criteria, just talk to me, we will surely find a way together. Apply now! Mandatory field: Add resume * Upload a file Message Mandatory field Consent to data processing * Optional: Consent to data processing I agree to the processing of my personal data according to the Privacy Policy. It is noted that you consent to the processing of your applicant data. You can revoke this consent at any time by sending us an e‑mail to *****************. #J-18808-Ljbffr

A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan. #J-18808-Ljbffr

Cosmo Prof Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!

A luxury retail consultancy is seeking a General Manager to lead its boutique in San Francisco. The role requires a seasoned leader with extensive experience in luxury retail who can provide an exceptional client experience. Responsibilities include managing store operations, driving sales performance, and leading a high-performing team. Ideal candidates will possess a strong understanding of the luxury market and excel in personalized client engagement. Competitive annual salary between $80k and $95k is offered along with comprehensive benefits. #J-18808-Ljbffr