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Systems Delivery Manager (SDM), Amazon LEO Global Enterprise Services
Amazon 4.7
Service manager job in Arlington, VA
Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) organization supporting the Maritime sector. SDMs serve as centers of excellence across verticals (Enterprise, Telco, Land Mobile, Maritime, Aviation, Partners); they align business readiness activities with Product, Engineering, Operations, Support, and Field priorities, ensuring metrics are consistent with business objectives, scalability, and continuous improvement. This team enhances customer experience and accelerates revenue realization by building systems and programs that streamline complexity during the implementation, installation, integration, and testing processes.
Key job responsibilities
- Manage end to end product readiness for direct and indirect customers in the Maritime sector.
- Build and develop sector intimacy through partnering with internal Product and Business teams, occasionally interacting with external partners and customers.
- Maintain crisp communication across all entities, driving readiness and issue resolution, and conducting regular check-ins with leadership.
- Be the customer champion with internal teams, advocating for customer experience, and managing delivery requirements within the scope of Amazon LEO's business goals.
- Ensure Amazon LEO's delivers against all committed SLAs. Work with quality, engineering, security, supplier organizations and customer stakeholders to oversee solution performance and reliability.
- Identify continuous improvement opportunities and lead initiatives to establish best practices within the organization.
- Work with supply chain to ensure smooth, on-time production deliveries to customers.
- Participate in regular status reviews with Amazon LEO's leadership and customers to ensure successful implementation and timely resolution of service readiness issues.
This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.
A day in the life
In this role you will work with cross-functional customer delivery teams, product management, business development, sales, solutions architects, and enterprise customers to ensure optimal experience during technical onboarding, on-site testing, and ongoing support for Amazon LEO's maritime customers. You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scaled globally. Join us and make a difference for people and businesses around the world.
About the team
You will be joining a team primarily staffed with Technical Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and technical onboarding and implementation of services contracted by customers. SDMs will work with other internal and external-facing roles such as Customer Delivery Managers (CDMs), Customer Care Team, Customer Success Managers (CSMs), Engineering, Product Management, Business Development and Sales (BD/Sales), and Solutions Architects (SAs).
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Basic Qualifications
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of experience developing program strategies and plans, diving execution, and influencing senior stakeholders in the Maritime sector
- 2+ years of experience with end-to-end product delivery for satellite services and hardware installed in vessels
Preferred Qualifications
- Experience making business recommendations and influencing stakeholders
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
- Knowledge of all phases of the maritime product lifecycle, including design, development, testing, certification, production, fulfillment, maintenance and support.
- Experience working with or at onboard connectivity services provider.
- Familiar with field installation best practices, lab test equipment, and back-office integration.
- Experience working with regulatory bodies within the maritime sector is a requirement.
- Experience working cross-team and able to synthesize complex problems with input from product, engineering, testing, and business owners, and create smart, cogent solutions.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
Private Tax is a growing practice within EY, and you'll see that growth reflected in your career. The team has a dedicated focus towards serving privately held companies and their owners and their families. These clients span from family owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multi-billion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and acumen.
Your key responsibilities
Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include private entities (including C-Corp, S-Corp and Partnerships) as well as high-profile individuals. That will make you a trusted advisor and role model for your clients and for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value. You'll also team with our partners and your teams to develop account strategies and identifying and deliver additional services to our clients.
Skills and attributes for success
Researching tax issues to develop effective tax planning strategies
Open to leading teams on all types of tax work from entity to individual
Translating complex data from a range of sources into client-ready insights and deliverables
Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service
Communicating complex tax issues to non-tax professionals and clients
Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge
Supervising high-performing teams and sharing your experience and knowledge of leading-practices
Identifying and reacting to risks and opportunities to improve our services and processes
To qualify for the role you must have,
A bachelor's degree in a related field, supported by significant tax, business or financial planning experience and a CPA certification or membership in The Bar
Minimum of 8 years of work experience in professional services or professional tax organization
A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax
Experience with flow through entities (S-Corps, Partnerships, LLC's)
Experience with C-Corps including income tax provisions and consolidated federal and state tax returns
Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds
A thorough understanding of automated tax processing systems and laws within your area of technical professionalism
Experience managing budgets and projects
Willingness to travel as needed, and working in a balanced hybrid environment
Ideally, you'll also have
A proven record in tax planning for owner and their families
A proven record in a professional services environment
Experience in coaching and mentoring junior colleagues
Executive presence and business development skills
Strong analytical skills and attention to detail
The ability to adapt your work style to work with both internal and client team members
What we look for
We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from C-Suite executives to owners and their families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $132,100 to $301,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $158,500 to $342,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$158.5k-342.7k yearly 4d ago
Mid-Atlantic Service & Repair Sales Director
Thyssenkrupp Elevator 4.6
Service manager job in Alexandria, VA
A leading elevator solutions provider is looking for an Area Sales Director for the Mid-Atlantic Area. This role involves driving service and repair sales while fostering a culture of safety and compliance. The ideal candidate will enhance sales performance, mentor regional sales teams, and support business development efforts by engaging with key customers. If you have a strong sales background and a commitment to innovation, this opportunity is for you.
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$106k-169k yearly est. 5d ago
Service Superintendent
Lunova Group
Service manager job in Washington, DC
Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you.
We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction.
What You'll Do:
You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably.
Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality.
Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance.
Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites.
Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals.
Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects.
Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime.
Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed.
Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction.
What You Bring to the Team:
2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience
Strong knowledge of the construction and elevator industries
Ability to interpret technical documents, blueprints, and diagrams
Excellent communication skills with experience presenting to both teams and management
Strong analytical and problem-solving abilities
Confidence working independently and making decisions in fast-paced environments
Location:
Washington DC- Local travel required to client sites and projects
Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$102k-143k yearly 3d ago
Commercial Service Manager - Roofing
Cybercoders 4.3
Service manager job in Hyattsville, MD
The Commercial ServiceManager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a servicemanager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.
Key Responsibilities
Manage and oversee the daily operations of the commercial roofing service department.
Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
Ensure compliance with safety regulations and quality standards in all roofing projects.
Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
Prepare and manage budgets for service operations to ensure profitability.
Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.
Qualifications
Bachelor's degree in business administration, construction management, or a related field.
Proven experience in the roofing industry, particularly in commercial and industrial roofing.
Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
Demonstrated experience in a servicemanagement role, ideally within the construction or roofing sectors.
Excellent leadership and team management skills.
Strong business development acumen and customer relationship management skills.
Ability to analyze financial data and manage budgets effectively.
Benefits
Salary: 100 - 150k Base (Dependent on book of business)
Negotiable Commission Structure
Medical
Dental
Vision
PTO
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1844674 -- in the email subject line for your application to be considered.***
Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 03/13/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$59k-87k yearly est. 2d ago
Operations Manager DC
Amico Lane 4.4
Service manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality.
Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables.
Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind.
Who we are & Where we're going (with your help)
Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow.
Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change.
To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand!
Responsibilities:
Maintenance and Repair
Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects
Track and report updates internally and externally to clients
Conduct on-site property inspections a few times per year
Problem solve maintenance issues and meet vendors on-site at the properties
Own SOPs for certain maintenance processes and innovate on them to create a better client experience
Property Enhancement
Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done
Establish a project plan for large projects/capital improvements
Manage to project plan to ensure milestone deadlines are met and completed within budget
Condo Association Administration and Financial ManagementManage and onboard a portfolio of clients
Maintain meticulous records for each property in the portfolio
Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials
Prepare budgets for several real estate properties and present them to the board of directors
Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs
Ability to review, interpret and ensure compliance with condominium association documentation
Vendor Management
Liaise directly with vendor technicians
Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships
Facilitate competitive bidding for contracts as required by Association contracts
Required Skills & Experience:
5-10 years of relevant work experience
High School Diploma, GED or equivalent (College degree preferred)
Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist)
The ability to work in DC
The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team
Top notch communication skills - both written and verbal
A track record of proven excellence in providing customer service
Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required
Spanish skills are a plus but not required
Proficient skills in Excel, PowerPoint, and Google Workspace Products
Able to work independently, anticipate problems, and implement effective solutions
Necessary Traits
You have a passion for problem solving maintenance problems and providing excellence in customer service
You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients
You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs
You are committed to following established Standard Operating Procedures and delivering high quality work
You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes.
You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed
You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment
You are rock solid reliable
You consistently offer solutions and look for additional ways to support your team
You treat the business as if you owned it
You like building community, in particular in DC neighborhoods, and meeting new people
You have superb attention to detail and don't need reminders to complete assignments
What We Offer:
Healthcare benefits
Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success
Opportunities to grow in your career within the company without the need to manage owner/tenant relations
Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home
Extensive experience with the latest tech and software solutions in property management
Modern office space in the vibrant Dupont Circle neighborhood
Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
$96k-139k yearly est. 16h ago
Technical Lead, Mainframe Managed Services
Ntech Workforce
Service manager job in Reston, VA
Terms of Employment
• W2 Contract-to-Permanent, 12 Months
• This position is primarily remote. Candidates must be comfortable working onsite from time to time in Reston, VA or Washington, DC. This would be highly infrequent.
• Candidates based in Maryland, Washington, DC, Virginia, or West Virginia are highly preferred. Candidates based in Pennsylvania, Delaware, New Jersey, New York, North Carolina, Florida, or Texas will be considered secondarily.
• Candidates must be comfortable conducting a final round, in-person interview in Reston, VA.
Overview & Responsibilities
Work with a leading health insurance organization as a Technical Lead, Mainframe ManagedServices. You will act as a vital technical conduit between internal application teams and an external managedservice provider (MSP), driving the modernization, security, and transformation of the z/OS mainframe platform. You will…
• Lead and participate in the analysis, design, and implementation of mainframe engineering activities.
• Provide technical instruction and guidance to a team of 10-15 senior system programmers at the ManagedService Provider (Ensono).
• Support internal application teams (20+ Cobol and Java developers) by building CICS regions, MQ environments, and supporting DB2.
• Oversee cyber security initiatives, including mainframe encryption (TLS/SSL) and TCP/IP connectivity.
• Manage technical efforts related to a major 2026 project to de-couple a Sysplex environment into a standalone infrastructure.
• Participate in troubleshooting and Root Cause Analysis (RCA) for complex system failures.
Required Qualifications
• 8+ years of experience as a Mainframe z/OS Systems Programmer.
• Minimum 5 years of experience in RACF Security Administration (this is a critical need).
• Strong hands-on experience with CICS TS and MQ Systems Programming.
• Proficiency in mainframe networking components: TCP/IP, VTAM, Policy Agent, and FTP.
• Experience working in a Sysplex environment.
• Strong leadership skills with the ability to manage technical tasks through a third-party vendor.
Preferred Qualifications
• Experience with IBM z16 hardware and Dell/EMC storage subsystems.
• Specific experience in de-coupling or breaking apart Sysplex environments.
• Prior experience in the Health Insurance industry, specifically with claims processing or enrollment systems.
• Knowledge of Pervasive Encryption and Ransomware solutioning for Mainframe.
• Familiarity with IBM RMM for tape management.
$70k-120k yearly est. 1d ago
Division Manager
Vertex Integration Partners
Service manager job in Washington, DC
Vertex Integration Partners is partnered with a top tier national electrical contractor to identify a Division Manager to lead and scale operations in Northern Virginia, one of the most active data center markets in the world.
This is a senior leadership role with full ownership over people, projects, and performance in a high growth region.
Why this opportunity stands out
This is not a maintenance role. This is a build and lead opportunity. The incoming Division Manager will have real authority to shape strategy, grow market share, and build a high performing team within a well capitalized, nationally respected organization that is deeply entrenched in mission critical and data center construction.
If you are currently operating as a Senior Project Executive, Operations Manager, or Division level leader and want more influence, scale, and upside, this role offers that path.
Responsibilities
Lead all operational aspects of the division including project execution, staffing, safety, and financial performance
Oversee multiple large scale mission critical and data center projects simultaneously
Build, mentor, and retain Project Executives, Project Managers, Superintendents, and support staff
Drive client relationships with hyperscale, colocation, and mission critical customers
Partner with preconstruction and estimating teams to support pursuit strategy and backlog growth
Own division level P and L, forecasting, and operational metrics
Ensure safety, quality, and schedule excellence across all active projects
Ideal background
15 plus years of experience in electrical construction or mission critical construction
Proven leadership experience managing large teams and complex projects
Strong background in data centers, mission critical, and large scale commercial electrical work
Experience operating at the Project Executive, Operations Manager, or Division Manager level
Ability to lead in a fast paced, high accountability environment
Strong financial and operational acumen
Location
Northern Virginia
Local leadership presence expected
Relocation support available for the right candidate
Compensation and benefits
Highly competitive base salary
Performance based bonus structure
Long term incentive and ownership mindset culture
Comprehensive benefits package
Backing of a large, financially strong national contractor
Exact compensation will be commensurate with experience and scope of responsibility.
Why partner with Vertex
Vertex Integration Partners specializes exclusively in mission critical and data center leadership recruitment. We work closely with our clients and candidates to ensure long term alignment, not transactional placements. All inquiries are handled with strict confidentiality.
$73k-128k yearly est. 3d ago
Assistant General Manager
Fresh Baguette
Service manager job in Washington, DC
Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.
Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.
About The Role
We are seeking enthusiastic and dedicated an Assistant General Manager for our Fresh Baguette Georgetown bakery cafe, 1737 Wisconsin Ave NW, Washington, DC 20007.
When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey.
When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service.
This is a full-time, hourly position designed for someone with a minimum of 1 year of experience in management or leadership roles. The ideal candidate will uphold Fresh Baguette's core values including Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Oriented. If you have a passion for coffee, bread, and delivering an exceptional customer experience, this is the perfect opportunity for you!
What You'll Do
Assist the General Manager in overseeing daily store operations while ensuring the highest standards of service quality.
Delegate tasks effectively and support the team to ensure a smooth and efficient workload distribution.
Train team members on critical components such as food safety and product knowledge.
Lead by example, offering customers a warm, inviting, and top-tier experience in a clean and welcoming environment.
Support recruitment processes, including hiring and scheduling, alongside the General Manager.
Foster team growth by mentoring and developing staff members.
Continuously seek opportunities to enhance customer satisfaction and operational efficiency.
Champion the love for French baked goods by sharing your passion with both staff and customers.
Demonstrate expertise in all tasks and activities within the store environment.
Complete inventory management and track stock levels to ensure product availability.
Promote Fresh Baguette's core values and standards with integrity and enthusiasm.
Benefits
Compensation: 25.00$ per hour to 26.00$ per hour including tips
Base pay starts at 16.00$ per hour with room for growth
Paid Time Off
Health and Dental Insurance after 90 days
40% Employee Discount
Paid Training
No late nights
Monthly Wellness Reimbursement
401K and 401K Match
Free Lunch
Anniversary Gift Card
Exciting growth potential
Shifts
Our shifts typically start as early as 4:40AM and end as late as 7PM, 7 days per week.
Morning shifts: 6AM-1PM
Afternoon shifts: 1PM-7PM
Baking shifts: 4:40AM to 1PM
7-8 hour shift
5 Days a week including Saturday and Sunday
Qualifications
Physical stamina and dexterity to work in demanding environments such as lifting 50lbs+, reaching, bending, standing for 8+ hours
1+ years of experience in management or leadership roles.
Strong commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team player, Committed, and Customer Oriented.
Proven ability to delegate tasks effectively while maintaining high standards of service and operational efficiency.
A warm and inviting presence with excellent interpersonal and communication skills.
Passion for coffee, bread, and French baked goods.
Ability to thrive in a fast-paced environment.
Desire for continuous learning and personal development.
Experience in training and supporting team members on daily operational practices.
Hands-on experience in handling customer complaints and resolving issues.
Knowledge of local and national health and food safety codes, with the ability to enforce policies effectively.
Commitment to Fresh Baguette's core values: Integrity, Respect, Reliable, Team Player, Committed, and Customer Oriented.
Learn more about us at ******************************
PI36bb4266d6c8-37***********3
$60k-93k yearly est. 16h ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Arlington, VA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Autonomous Vehicle Operations Manager
Aceolution
Service manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 5d ago
Operations Manager
Gastro Center of Maryland
Service manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
$71k-114k yearly est. 1d ago
IAD Customer Service Baggage Supervisor
ABM 4.2
Service manager job in Sterling, VA
Supervisor- Baggage Customer Service
We are seeking a skilled and experienced Supervisor to lead our Baggage Customer Service team in the aviation industry. In this role, you'll be responsible for ensuring the safe, efficient, and timely handling of luggage while maintaining smooth day-to-day operations. You'll oversee a team of handlers, coordinate with other departments, and uphold high standards of safety and service to enhance the travel experience for all passengers.
$28k-44k yearly est. 3d ago
Operations Manager
Molly Maid USA
Service manager job in Woodbridge, VA
Molly Maid has been a trusted provider of professional residential cleaning services for over 30 years. Known for delivering quality and thorough home cleaning, the company helps homeowners create valuable "me time" through reliable service. Every employee is professionally trained and committed to excellence, embodying the care and passion that define Molly Maid. With over 1.7 million cleans performed annually, Molly Maid has become a nationally recognized brand in the residential cleaning industry. The company is dedicated to maintaining high standards and giving customers peace of mind.
Job Summary
We are seeking a dynamic and strategic Operations Manager to lead and optimize our daily business activities, drive operational excellence, and foster sustainable growth. Your leadership will inspire teams, enhance efficiency, and promote a culture of continuous improvement. This is an exciting opportunity for a proactive professional passionate about extraordinary customer service, managing complex operations and delivering exceptional results.
Responsibilities
Leadership
o Drive the company's sales growth and increase profit
o Responsible for all aspects of business operations and fulfillment of company goals and initiatives
o Cultivate a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level
Staffing - Office Staff
o Identify hiring needs for management team
o Recruit, interview, hire, train, review office staff
o Hold office staff meetings
o Establish individual and team goals
o Track and monitor staff members performance
o Coach, counsel, discipline staff
o Budget and administer office staff compensation
o Create and implement office incentives programs
o Make and execute termination decisions
o Recover company property
o Issue final paycheck
o Respond to inquiries from governmental agencies, file response
Assist/Backup Field Manager with HSP Staff Supervision
o Identify staffing needs
o Interview applicants
o Extend job offer(s)
o Review and complete Orientation Checklist with trainee(s)
o Close probationary period & promote HSP's to a team
o Assign HSP's to a team
o Hold HSP team meetings
o Address unresolved employee complaints and concerns
o Create & implement employee retention program
o Coordinate & celebrate HSP anniversary dates and birthdays
Managing Employees
o Review and monitor teams performances & productivity using CCS reports
o Scan and file all employee performance documents (complaints, “wows”)
o Review HSP staff with Field Manager's input
o Grant employee time off requests
o Authorize employee to use company vehicles
o Respond to vehicle accidents and notify insurance company
o Review daily Quality Check Schedule w/Field Manager
o Handle unresolved employee complaints
o Document and follow company's disciplinary procedures
o Document and execute termination decisions for HSP position
o Recover company property
o Issue final paycheck
Customers
o Respond, resolve, and follow-up with customer complaints and concerns
o Create and implement action plan for customer retention
o Validate MOLLY MAID gift certificates through CCS
o Redeem MOLLY MAID gift certificates
Breakage/Damage
o Inspect broken & damaged items
o Determine course of action
o Approved to spend up to $100 for replacement or repair.
o Discuss issues with supervisor for more than $100
Estimating (only as back-up)
o Perform in-home estimates
o Utilize estimate script
o Utilize estimate worksheet
o Increase the addition of new customers
o Meet or exceed quarterly and annual sales goals
o Maintain and update estimate binder
o Inventory and order estimating materials
o Pass estimate sheet to CSR for action
Marketing
o Assist owners in the creation of the yearly marketing plan
o Implement yearly marketing plan
o Meet with marketing reps
o Place marketing orders
o Order marketing material
o Track, monitor and review marketing results
Financial
o Assist owners in the creation of the yearly financial plan
o Implement yearly financial plan
o Achieve revenue and profit goals
o Implement systems to achieve financial goals
o Make bank deposits (in owners' absence)
o Distribute pay checks
Operations
o Main point of contact for Book Keeper for any payroll questions
o Track and monitor petty cash
o Review and monitor LMS reports
o Review and monitor Phone Lead Source Report
o Research and negotiate contracts with vendors
o Place orders with vendors, after approval from owners
o Send collection letters
o Implement, maintain and update OHSA program
o Work with Field Manager(s) to ensure:
o Track, monitor and review gas usage
o Track and monitor car expenses - Includes: vehicle repairs, maintenance, replacement, purchase
o Ensure homes are cleaned as scheduled
o Monitor and track employee attendance & vacation hours
o Monitor vehicle maintenance program
o Review and monitor working rate, make changes accordingly
o Review and monitor open customer receivables using Receivables Report
Experience Needed
1. Minimum of 5 years of recruiting, hiring, training and supervisory experience
2. Customer Service
3. Sales
4. Proficient in Microsoft Office
5. Self-directed individual who is analytical and with initiative and problem solving skills
6. Demonstrate the ability to learn quickly and juggle multiple situations concurrently
7. Organizational Skills with the ability to set priorities and meet challenging deadlines
8. Verbal and Written Communication Skills,
9. Customer Focus, Collaboration and Teamwork
10. Flexibility, Team Orientation, ability and willingness to learn
Requirements
o Valid driver's license with good driving record
o Able to work office hours (7am to 3pm)
o Legally able to work in the United States
o Physically and mentally capable of performing Operation Manager's duties
o Pass criminal background check
o Must be bonded and insured for employee dishonesty. This requires that she cannot have any known record of dishonest acts or convictions for criminal or felonious acts
o Self-directed individual who is analytical, with initiative and problem-solving skills
o Demonstrate the ability to learn quickly and juggle multiple situations concurrently
o Organizational skills, ability to set priorities and execute a plan of action
o Verbal and Written Communication Skills
o Bilingual (English & Spanish) mandatory
Job Type: Full-time
Language:
English and Spanish (Bilingual) (Required)
License/Certification:
Driver's License (Required)
Work Location: In person, Woodbridge, VA
$70k-114k yearly est. 16h ago
General Manager
Brother's Mechanical Inc.
Service manager job in Lorton, VA
Brothers Mechanical Inc. is a North America-based, international mechanical services company and a leading HVAC contractor in diverse market segments. Our company has comprehensive services for both commercial and residential requirements.
We are looking for a General Manager responsible for all facets of the company with accountability for high levels of customer service, operational effectiveness, employee productivity, customer and employee retention and profitability, while maintaining a culture of safety.
Key Responsibilities
Operational Leadership
Provide executive oversight for all operational departments: construction, service, project management, estimating, prefabrication, safety, and field operations.
Establish and maintain operational policies, procedures, and best practices that ensure consistent performance across all projects and branches.
Lead the deployment and continuous improvement of operational systems, processes, and KPIs.
Project Delivery & Performance
Ensure projects are executed safely, on schedule, within budget, and to quality standards.
Monitor project performance, margin performance, labor productivity, and risk management practices.
Lead risk reviews, project kickoff processes, and regular project health assessments.
Oversee resource allocation, manpower planning, and coordination across project teams.
Field & Workforce Management
Develop strong relationships with field leadership (superintendents/foremen) to ensure engagement, communication, and accountability.
Oversee labor strategy, including workforce forecasting, productivity management, and craft training initiatives.
Support a strong partnership with union leadership (if applicable) or manage non-union workforce practices.
Safety & Quality
Champion a culture of safety and ensure strict adherence to all safety policies and regulatory requirements.
Oversee quality assurance programs and initiatives that reduce rework and enhance customer satisfaction.
Strategic Planning & Execution
Partner with the CEO to define short- and long-term operational strategies that support growth, margin improvement, and operational scalability.
Drive technology adoption to improve efficiency and project outcomes.
Lead continuous improvement initiatives and operational transformation efforts.
Financial & Business Management
Collaborate with the finance team to manage budgets, forecasts, job cost performance, overhead allocation, and operational financial reporting.
Track operational KPIs and develop dashboards for executive decision-making.
Identify opportunities for margin enhancement, cost control, and improved project forecasting accuracy.
Customer & Stakeholder Engagement
Maintain strong relationships with key customers, general contractors, vendors, and industry partners.
Participate in high-level client meetings, contract negotiations, and dispute resolution.
Represent the company in industry organizations, union meetings, and community relationships.
Leadership & Talent Development
Build, mentor, and retain high-performing operational teams.
Establish clear expectations, accountability structures, and performance management processes.
Promote a culture of collaboration, transparency, and operational discipline throughout the organization.
Qualifications
Bachelor's degree in Construction Management, Engineering, Business Administration, or related field; advanced degree preferred.
10-20+ years of experience in mechanical contracting or a similar construction discipline.
Demonstrated success in senior operational leadership roles (e.g., VP of Operations, Division Manager, Senior Project Executive).
Proven track record of managing large-scale mechanical projects and complex operational teams.
Strong financial acumen with deep understanding of job cost, earned value, labor productivity, and forecasting.
Expertise in mechanical systems (HVAC, plumbing, piping), project delivery methods, and construction best practices.
Bilingual (Spanish and English)
Exceptional communication, organizational, and decision-making skills.
Key Competencies
Strategic and operational leadership
Strong people leadership and talent development
Results-driven and highly accountable
Safety-first mindset
Ability to influence across all levels of the organization
High-level business acumen and problem-solving capability
Effective communication and conflict-resolution skills
Commitment to continuous improvement
Why Join Kelso Industries?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.
Here you will experience:
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.
Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.
Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.
Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business
$50k-97k yearly est. 2d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Service manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 4d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Warrenton, VA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#LI-RR1
#MGT
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$39k-46k yearly est. Auto-Apply 1d ago
Oracle Services - Order-to-Revenue and ERP TMT -Senior Manager
Ernst & Young Oman 4.7
Service manager job in Washington, DC
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY's Oracle Services practice is a national consulting practice that assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives. We also provide our clients with experience in leading practices, methods and resources using Oracle and Zuora applications and technology. The Oracle Services practice advises clients to understand, architect and implement the business processes and cloud technologies required to optimize their business.
Join our dynamic team as a Senior Manager in Oracle Services focusing on the Technology, Media, and Telecommunications sectors. Your role will be instrumental in leading client engagements and pursuits. We assist clients in solving complex business challenges by leveraging technology to enable automations in the Quote-to-Revenue processes. Your role will be pivotal in driving program delivery while providing high quality and business value to our clients.
Your key responsibilities
As a Senior Manager, you will manage teams and deliver high-quality processes, solutions, or projects. Your responsibilities will include continuous process improvement, innovation, and leveraging leading practices. You will oversee professional employees and lead teams to achieve complex business systems initiatives. Expect to maintain billable utilization across client engagements, manage projects, lead pursuits and engage with external clients daily. Travel may be required based on client needs.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on solutions. You will engage with client resources working across finance, IT, customer operations and other enterprise functions. You will serve as a project manager collaborating with EY team members through requirement gathering, solutions architecture, design, testing, deploying and supporting SaaS solutions using Oracle and Zuora solutions.
Lead systems implementation as a project managerManage stakeholder expectations and facilitate alignment across business and technical teams
Align with clients on scope and deliverables
Work with pursuit teams to develop client proposals
Assist project teams with developing solution architecture to meet complex client requirements
Mentor and coach manager, senior, and staff level consultants
Skills and attributes for success
To thrive in this role, you'll need a strong foundation in managing projects and understanding complex solution architecture with an emphasis on Quote-to-Revenue processes. Your ability to engage in research and apply best practices will be key to driving innovation.
Ability to work and collaborate effectively with both internal and external team members as a leader and an individual contributor
Strong communication and listening skills
Self-starter with a willingness and desire to continue to learn and grow both personally and professionally
Drive transformation throughout the project lifecycle and agreed upon phases of the implementation project
Demonstrates the ability to lead and execute SaaS implementations
Interact and communicate effectively with finance and technology senior and middle management executives as well as end user and business subject matter experts.
Develop long-term relationships and networks both internally and externally
Demonstrate strong decision-making skills in developing solutions for complex problems
Modify policies and establish procedures within the scope of work
Exercise sound judgment in selecting methods and delivering projects
Possess an understanding of system development lifecycle and technology business architecture frameworks
Ability to adapt quickly to evolving technology landscape and shifting client priorities
To qualify for the role, you must have
A Bachelor's degree
8 plus years of relevant experience
At least 3 years of project management experience in a system implementor role
At least 3 years of solution architecture experience with SaaS solutions in the Quote-to-Revenue process area
Experience leading cross-functional teams and workstreams
Experience working on complex multiplatform implementations. Must have experience working with solutions that include experience with two or more of the following: Oracle Fusion ERP, Oracle EBS, Oracle PeopleSoft, NetSuite, Zuora Billing and Revenue
5 or more Full Life Cycle Implementations involving Quote-to-Revenue processes
2 plus Full Life Cycle complete ERP package implementation including order-to-cash, record-to-report, and procure-to-pay processes
Familiarity with both Waterfall and Agile project management methodologies
Experience with full lifecycle sales processes, creating sales pursuit strategies and responding to client RFPs
Strong written and verbal communication, presentation, client service and technical writing skills
Willingness to travel based on client need
Prior Consulting Experience
Ideally, you'll also have
MBA, MS in Information Systems, MS in Computer Science or master's degree in a related field preferred
Vendor certifications in Oracle Cloud Applications, NetSuite, or Zuora
Experience working in the Technology, Media, and Telecommunications sectors
Exposure to CRM and CPQ systems and processes and integrating with downstream Billing and Revenue Accounting processes
Experience supporting systems work to support mergers, acquisitions, or divestitures
Experience working with clients to create Statements of Work (SOW)
What we look for
We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record as a strategic thinker who delivers exceptional results. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart. We are looking for leaders who are ready to shape the future.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
#J-18808-Ljbffr
$130k-180k yearly est. 1d ago
Commercial Service Manager - Roofing
Cybercoders 4.3
Service manager job in Takoma Park, MD
The Commercial ServiceManager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a servicemanager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.
Key Responsibilities
Manage and oversee the daily operations of the commercial roofing service department.
Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
Ensure compliance with safety regulations and quality standards in all roofing projects.
Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
Prepare and manage budgets for service operations to ensure profitability.
Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.
Qualifications
Bachelor's degree in business administration, construction management, or a related field.
Proven experience in the roofing industry, particularly in commercial and industrial roofing.
Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
Demonstrated experience in a servicemanagement role, ideally within the construction or roofing sectors.
Excellent leadership and team management skills.
Strong business development acumen and customer relationship management skills.
Ability to analyze financial data and manage budgets effectively.
Benefits
Salary: 100 - 150k Base (Dependent on book of business)
Negotiable Commission Structure
Medical
Dental
Vision
PTO
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : JA12-1846152 -- in the email subject line for your application to be considered.***
Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
$59k-87k yearly est. 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Arlington, VA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
How much does a service manager earn in Dale City, VA?
The average service manager in Dale City, VA earns between $47,000 and $122,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Dale City, VA
$76,000
What are the biggest employers of Service Managers in Dale City, VA?
The biggest employers of Service Managers in Dale City, VA are: