Compensation
COMPENSATION: The salary range for this position is $72,000 to $77,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Description
The Food ServiceManager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Valid Drivers license required
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$72k-77k yearly 3d ago
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Operations Manager
Select Staffing 3.5
Service manager job in Anaheim, CA
I have a direct hire opening for an Operations Manager in Anaheim with a commercial general contractor that specializes in tenant improvement and renovation projects throughout Southern California.
In this role, you will keep multiple active construction projects on track day to day by coordinating field teams, subcontractors, schedules, inspections, and addressing jobsite issues.
Be proficient in building complete, accurate bids that define the full project scope and position the company to win work.
Salary and Schedule Information:
Salary Range: $165K-$180K/year plus profit-sharing bonus of 10% based on company performance
1st Shift: Monday-Friday
Primarily in-office with regular job site visits
Projects are located throughout Southern California, primarily Orange County
Job Duties of the Operations Manager:
Oversee day-to-day construction operations for multiple active jobs
Monitor schedules, inspections, subcontractor performance, and material deliveries
Step in to resolve issues that impact schedule, quality, or cost
Ensure projects are tracking to budget, schedule, and profitability targets
Review cost reports, labor usage, and subcontractor performance
Manage and support superintendents, foremen, and field teams
Coordinate between estimating, project management, field teams, and ownership
Hold teams accountable to company standards, schedules, and expectations
Improve operational processes, communication, and consistency across jobs
Manage the full estimating process for commercial tenant improvement and renovation projects
Review architectural, structural, and MEP plans and specifications
Define full GC scope of work, including demolition, framing, drywall, electrical, HVAC, plumbing, and finishes
Perform quantity takeoffs and build detailed cost estimates using Excel and construction software
Send out subcontractor bid invites and ensure full trade coverage
Review and level subcontractor bids for scope completeness and pricing accuracy
Prepare complete and competitive estimates that protect project margins
Support project handoff after award by clarifying scope, assumptions, and pricing
Benefits of the Operations Manager:
Medical, dental, and vision
401(k) with company match
Paid time off and paid holidays
Profit-sharing bonus based on company performance
Job Requirements of the Operations Manager:
Experience managing construction operations for multiple projects
Ability to manage field teams, subcontractors, and internal staff
Strong communication and decision-making skills
Ability to work independently and take ownership of the role
Strong understanding of how to define full GC scope for commercial construction projects, including all required trades (demo, framing, drywall, electrical, HVAC, plumbing, finishes, etc.)
Proficient in estimating commercial tenant improvement and renovation projects for a general contractor
Proficient in Excel for estimating and cost analysis
Experience using Procore and construction estimating tools
APPLY NOW!
$165k-180k yearly 3d ago
Senior Freight Operations Manager
Jusda Supply Chain North America
Service manager job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
$113k-168k yearly est. 2d ago
Property & Asset Operations Manager
Confidential Re Company 4.2
Service manager job in Irvine, CA
Employment Type: Full-Time | Exempt
Role Description
A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy.
This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI.
This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment.
Qualifications
Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures
Monitor operating results versus budget and identify variances, risks, and corrective actions
Oversee CAM reconciliations with appropriate internal oversight
Interpret lease language related to recoverable expenses, caps, exclusions, and allocations
Coordinate responses to tenant CAM questions, audits, and disputes
Provide operational oversight in partnership with property management teams
Support leasing execution through coordination of operational readiness and critical lease dates
Assist with execution of approved capital projects, including schedule and spend tracking
Serve as a coordination point between asset management, property management, accounting, leasing, and construction
Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM
Qualifications
Required
6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles
Demonstrated experience preparing operating budgets and managing CAM reconciliations
Strong understanding of commercial leases, operating expenses, and recoveries
High attention to detail with strong organizational and follow-through skills
Proficiency with Excel and property management/accounting systems
Preferred
Experience with retail and/or multi-tenant commercial properties
Background working closely with asset management, accounting, and leasing teams
Comfort operating within defined approval and escalation frameworks
What We're Looking For
Technically strong and detail-oriented
Process-driven and reliable
Calm, professional judgment under pressure
Clear communicator across operational and financial teams
Able to handle confidential information with discretion
Comfortable owning execution without owning strategy
$78k-120k yearly est. 2d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Service manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
#J-18808-Ljbffr
$114k-158k yearly est. 3d ago
Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Service manager job in Riverside, CA
The Student ServicesManager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career ServicesManager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 2d ago
Senior Operations Manager
Pop Mart
Service manager job in Los Angeles, CA
Culver City, CA
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$114k-169k yearly est. 6d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Culver City, CA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 7d ago
Director of Curriculum and Academic Services
International Education Corporation 4.1
Service manager job in Irvine, CA
International Education Corporation is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it's an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking an Director of Curriculum and Academic Services to join our team. This is a 100% on-site role and works out of our corporate office in Irvine, CA. This position is responsible for providing leadership and direction within the company for planning, administration, supervision, and coordination of programs and courses offered within the IEC. The position is also responsible for development and/or implementation of new courses/programs and accountable for planning, directing, and evaluating assigned functions associated with maintaining quality instructional programs as well as meeting programmatic, and accreditation standards
Primary/Essential duties and responsibilities
Complies with all Federal, State, accreditation and institutional policies and procedures.
Provides leadership in developing a direction and vision for academic programs, which is in line with the strategic direction of the Company.
Actively promotes the Company's mission, vision and values statements.
Ensures that programs meet accreditation, IEC, and Department of Education compliance standards.
Participates in creating academic policies and procedures.
Monitors, prepares, develops, and upgrades curriculum for current and new programs.
Monitors, manages, and recommends for supplies and equipment for current and new programs.
Makes recommendation for identifying, recruiting, and selecting knowledge-based expert and/or interested volunteers for curriculum development activities.
Actively participates in market study to stay abreast of changes in program offering and subject matter.
Actively works with Compliance Department to prepare and submit documentation for current and new programs.
Actively works with Purchasing Department for inventory and maintenance of new program instructional materials.
Monitor and manages the program cost to maintain profitability.
Monitor and manages the quality of curriculum on UNIFY for program delivery in classrooms, and labs.
Monitors changes in accreditation for changes in curriculum requirements.
Works closely with Career Services to monitor program outcomes effectiveness for graduate placement.
Monitor recommendation of Advisory Board meetings for instructional quality.
Monitors Instructor's Quarterly Quality Control Report.
Ensures that all faculty members receive ample training on program modifications and new instructional materials and textbooks.
Actively works with publishing companies to ensure quality assurance of new technological advances in instructions and training.
Works with Directors of Education (DOE) and Program Administrators (PA) to understand and to enforce curriculum policies and procedures.
Works with Directors of Education (DOE) and Program Administrators (PA) to manage the quality of curricula delivery and maintains the academic integrity of the institution.
Monitors the outcomes of the educational process to ensure programs meet objectives and academic standards.
Other duties as assigned.
Requirements:
Master Degree preferred.
Successful track record of effective leadership and team development.
Minimum of 3 years management experience in education and experience in classroom teaching.
Excellent interpersonal and teambuilding skills.
Ability to function as part of the company management team.
Ability to work with a diverse population.
Excellent communication, conflict resolution, and problem solving skills.
Familiarity with student life, learning, services and outcomes assessment.
Positive student retention management experience.
Successful track record preparing and managing department budgets.
PC competency with MS Office.
We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.
If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!
$71k-120k yearly est. 5d ago
CGP: Senior FA - Multi Unit Preferred
Century Group 4.3
Service manager job in Los Angeles, CA
Century Group is partnering with a client that is seeking a Senior Financial Analyst to assist their team. Exact compensation may vary based on skills, experience, and location. Expected starting pay rate of $52.00 to $60.00 per hour. Job Responsibilities:
Lead the annual budgeting process and provide ongoing financial planning support.
Own the profit and loss reporting and ensure accuracy across multiple business units.
Develop and maintain three-year and five-year financial forecasts to guide strategic decisions.
Analyze large datasets to produce KPIs and actionable insights for leadership.
Prepare reports and presentations that summarize financial performance and trends.
Requirements:
3+ years of experience in financial analysis, preferably in multi-unit or retail environments.
Strong proficiency in SQL for querying and analyzing large data sets.
Advanced Excel skills, including pivot tables, VLOOKUP, and complex formulas.
Ability to work with manual processes and adapt to evolving systems.
Experience handling revenue in the range of $300M+ or similar scale.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or a related field.
Prior background in healthcare, dental, or retail industries.
Proven ability to manage forecasting for multiple units and long-term planning.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication skills for presenting financial insights to stakeholders.
REF #51318
#LI-DD1
$52-60 hourly 3d ago
Moving Operations Manager
Alchemy Global Talent Solutions 3.6
Service manager job in Los Angeles, CA
Join a dynamic team in Los Angeles as an Operations Manager within the thriving moving and relocation industry. This role is ideal for professionals experienced in overseeing logistics, staff coordination, and service excellence in commercial or household goods relocations. Be part of a reputable company delivering top-tier moving solutions across Southern California.
Key Responsibilities:
Overseeing daily operations of residential and commercial moving services.
Managing driver and crew schedules to ensure timely project execution.
Coordinating with dispatch and logistics teams for optimal route planning.
Ensuring compliance with DOT regulations and safety protocols.
Monitoring performance metrics and implementing process improvements.
Handling escalated customer issues to ensure satisfaction.
Leading, training, and mentoring operational staff.
Maintaining accurate records of inventory, billing, and fleet maintenance.
Collaborating with sales to align operations with client expectations.
Conducting regular audits of job performance and service quality.
Managing vendor relationships for equipment and third-party services.
Overseeing warehouse management and storage logistics.
Key Skills & Experience:
Proven experience in moving/relocation operations (HHG or O&I).
Strong leadership and team management skills.
Knowledge of DOT regulations and industry compliance.
Proficiency in logistics software and Microsoft Office Suite.
Excellent problem-solving and organizational abilities.
Strong customer service orientation and communication skills.
$63k-110k yearly est. 3d ago
Operations Manager - Process Automation
RIS Rx 3.6
Service manager job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 6d ago
Business Manager
Round-Peg Solutions (RPS
Service manager job in Lake Forest, CA
Aerospace and Defense
U.S. Citizenship is needed to comply with ITAR/EAR
Are you an experienced Business Manager ready to take full ownership of commercial and operational results? Do you excel in a customer facing role where value based pricing and profitable growth drive decision making? Do you want to lead a cross functional team while building a clear route into senior leadership? If so, this opportunity may be the right next step for you.
This organisation delivers battle tested, high reliability technology used in critical missions where failure is not an option. Its solutions have been proven across hundreds of platforms worldwide and continue to evolve through sustained investment in modular, future ready architectures. Trusted by strategic partners operating in secure and performance critical environments, the business plays a vital role within complex multi domain systems.
The Business Manager is accountable for the performance of a defined business unit, with responsibility for growth, profitability and customer outcomes. Reporting to the Vice President of Sales and Marketing, this is a highly visible role combining customer engagement, commercial strategy and operational leadership across sales, engineering and operations.
As the Business Manager, responsibilities will include
Delivering bookings, sales and EBITDA targets for the business unit
Defining and executing strategies that drive profitable year-on-year growth
Leading and aligning a cross functional team around clear priorities
Building strong customer relationships to secure recurring and new business
Owning profit and loss performance, forecasting and executive reporting
As the Business Manager you will bring
A degree level qualification with a technical discipline
Broad experience across sales, operations, finance or engineering
Strong commercial judgement with value based pricing capability
Excellent program management experience
Have proven experience with product management and development
Proven leadership within cross functional team environments
A results focused mindset with clear ownership of outcomes
As Business Manager, you will operate in an environment defined by technical innovation, operational accountability and long term system performance. The role offers autonomy, senior visibility and the opportunity to influence strategy while working with trusted technologies deployed in the most demanding applications. You will also have an excellent opportunity for upward mobility, strong compensation, and a generous bonus plan.
All successful applicants will be contacted within two working days.
$63k-124k yearly est. 2d ago
Operations Manager
Emser Tile 4.4
Service manager job in Temecula, CA
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
$66k-107k yearly est. 2d ago
Assistant Store Manager - Chico's
Chico's FAS, Inc. 4.1
Service manager job in Chino Hills, CA
The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
FUNCTIONAL RESPONSIBILITIES:
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
Trains associates on visual merchandising techniques to ensure store is always maintained.
Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Other duties as assigned/required.
This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
* Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
* Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
* Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.
* Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
* Courage
Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
High School diploma or equivalent
Must be 18 years old or older
Minimum 3 years prior retail or sales management experience preferred
Excellent communication, verbal and written skills
Excellent communication, verbal and written skills
Able to travel to stores throughout the district
Excellent customer service skills
Knowledge of administrative aspects of store operations
Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is $20.90 - $26.10. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
0752 - The Shoppes at Chino Hills
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$20.9-26.1 hourly 7d ago
Division Manager, Exterior Services
Cam Property Services
Service manager job in Torrance, CA
An Uncommon Opportunity
CAM Property Services enters its 40th year in business with the objective to scale from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to create lasting impact.
Role
The Division Manager for Exterior Services leads our sweeping, high pressure steam cleaning, and trash chute cleaning divisions servicing commercial and multifamily properties. Responsibilities include oversight of night operations, fleet and equipment, personnel, and complex routing across CAM's California footprint.
Responsibilities
• Full P&L responsibility
• Manage night and day crews
• Optimize sweeping routes and steam cleaning schedules
• Oversee fleet, equipment readiness, and maintenance
• Enforce quality standards and safety protocols
• Support Mercury Constellation workforce advancement
• Strengthen client relationships
Success Measures
• Margin improvement
• Route efficiency
• Equipment uptime
• Client retention
• Quality and safety performance
Compensation
• Base salary from $90,000 per year
• Annual bonus plan based on operational improvements in gross profit and gross margins -- target: 20% of base salary
• Company vehicle, fuel card and maintenance
• Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of decision-making ownership, accountability and strategic impact so we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
The Avery Point Group, Inc.-Executive Search Catalysts for Change™
Service manager job in Orange, CA
Confidential | Southern California (On-site)
Who Should NOT Apply
This role is not a fit if you:
Prefer a corporate or desk-based leadership role
Lack direct aerospace or defense manufacturing and machining experience
Have not personally owned P&L and execution accountability
Are seeking a turnaround, roll-up, or short-term transformation type role
Are uncomfortable leading a small, technically demanding shop hands-on
Why You Should be Interested in this Role
This is a rare opportunity to step into a GM site leadership role with full P&L ownership for a highly specialized aerospace and defense precision machining business operating in a mission-critical, high-accountability environment.
The company is a single-site precision CNC job shop producing complex, tight-tolerance components for demanding aerospace and defense applications. The operation is technically sophisticated, asset-intensive, and built around advanced multi-axis machining where execution discipline, quality, and delivery reliability are non-negotiable.
This is not a turnaround. The business is stable, well-run, and trusted by long-standing customers. The mandate for the incoming GM Site Leader is to stabilize and protect what already works, strengthen operating systems and leadership depth, improve asset utilization, and position the business for disciplined growth!
This role is best suited for a hands-on, “A-level” operator who enjoys being close to the shop floor, understands the stakes of aerospace execution, and can lead confidently in a small-company, ownership-oriented environment.
Company:
Confidential
Position:
GM Site Leader
Location:
Orange, Ca - Southern California (On-Site)
Reporting:
Chief Operating Officer
(Platform / Holding Company)
What You Will Own in this Key Leadership Role (end-to-end)
Site Leadership & Operational Execution
Own full responsibility for all site operations including machining, quality, maintenance, engineering, planning, and materials
Learn shop operations quickly and establish credibility through visible, hands-on leadership
Install and sustain tiered daily and weekly management routines with clear KPIs across Safety, Quality, Cost, and Delivery
Drive disciplined scheduling, WIP control, and job costing visibility in a high-mix CNC job shop environment
Quality, Compliance & Risk Focus
Lead and continuously strengthen aerospace quality systems and compliance requirements
Ensure audit readiness, document discipline, and a zero-defect mindset across the organization
Drive root-cause problem solving and corrective action with urgency and accountability
Customer Relationship Focus
Serve as the senior executive interface for key aerospace and defense customers
Protect customer trust through transparent communication and consistent execution
Balance customer commitments with internal capacity, risk, and profitability considerations
Asset Utilization, Maintenance & Capex
Improve utilization of underloaded advanced CNC assets through scheduling discipline, workforce deployment, and process improvement
Strengthen preventive maintenance, TPM, and equipment reliability to improve uptime and throughput
Propose and execute ROI-positive capex aligned with capacity expansion, capability enhancement, and risk mitigation
Lean & Continuous Improvement Leadership
Lead Lean as a management system, not a tool deployment
Deploy 5S, standard work, visual management, SMED, TPM, and daily problem solving to drive measurable SQCD improvement
Build a culture of accountability, ownership, and continuous improvement
People Leadership & Bench Strength
Build trust and credibility with a skilled, technical workforce
Develop front-line leaders and reduce key-person dependency
Install clear roles, expectations, and accountability across the organization
Lead by example with a strong floor presence and high personal energy
Business & Financial Management
Own full P&L responsibility including pricing discipline, labor productivity, margin performance, working capital, and inventory
Establish a disciplined operating review cadence with ownership and the board
Partner closely with ownership on strategy, capital allocation, and pacing of growth
Role CTQs (Critical to Quality)
Zero quality escapes; audit-ready at all times
Consistent on-time delivery for mission-critical programs
High utilization and reliability of advanced CNC assets
Strong retention of critical technical talent
Credible, calm executive presence with customers, employees, and ownership
Position Critical to Quality + Success (CTQ+S): Technical Requirements
Education
Bachelor's degree in Engineering, Manufacturing, Operations, or Business prefered
MBA or advanced technical degree a plus
Experience
Typically 10-20+ years of progressive responsibility in aerospace or defense precision machining
Prior site-level P&L ownership in a small to mid-sized machining environment
Deep experience with tight-tolerance CNC machining, complex parts, and advanced multi-axis equipment
Demonstrated success operating high-accountability, customer-critical manufacturing environments
Strong familiarity with aerospace quality systems and compliance expectations
Proven ability to improve utilization, throughput, and operating discipline
Functional Skills
Strong command of job shop operations, scheduling, and job costing systems
Solid financial acumen including pricing, quoting, margin management, and capex ROI
Pragmatic, results-driven use of Lean and continuous improvement tools
Comfort with KPIs, dashboards, and data-driven management
Position Critical to Quality + Success (CTQ+S): Leadership & Behavioral Profile
This Small Shop Environment Requires Hands-On Floor Leadership
Engages directly with machinists and supervisors
Leads through credibility, presence, and action
Ownership Mindset
Thinks and acts like an owner
Disciplined with capital and serious about risk
Change Leadership Without Disruption
Improves systems and discipline without destabilizing what works
Brings people along through clarity, consistency, and accountability
High Energy, High Accountability
Comfortable operating at a fast pace in a small-company environment
Able to orchestrate multiple priorities under pressure
Deep Alignment With Long-Term Focus
Values durability, quality, and reliability over short-term wins
Sees Lean as a leadership philosophy, not a program
Compensation & Relocation
Competitive base salary with performance-based bonus
Long-term incentive alignment potential
Relocation considered for exceptional candidates - High preference for Local talent
Daily On-site leadership required
$64k-126k yearly est. 2d ago
General Manager
Maruwa America Corp
Service manager job in Santa Ana, CA
Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines.
Key responsibilities:
Finance:
-Oversee unit-level accounting operations
-Prepare and submit reports to the parent company
-Manage accounts receivable and ensure timely collection
-Monitor and control budget versus actual performance
-Conduct business performance evaluations
-Exercise control over personnel-related expenses
-Manage and optimize cash flow
-Monthly/Annually book closing
-Daily A/P Processing and biweekly payroll processing
Human Resource:
-Drive organizational improvement initiatives
-Develop and implement workforce planning strategies
-Administer personnel transfers and staffing adjustments
-Conduct employee performance evaluations
-Maintain and update compensation structures and salary tables
-Maintain employee's Time and attendance
-Keep up with Fed & State required Training
General Affairs Responsibilities:
-Establish, update and enforce internal regulations
-Communicate official decisions and directives across the organization
-Manage and safeguard company assets
-Provide administrative and clerical support
-Assessment and guidance on the company's compliance status
-Overview Inside Sales's activities
Other Responsibilities:
-Oversee all administrative functions related to the management department of the local subsidiary.
Required Qualifications:
-Japanese Language- Native Level
-Business Administration experience within the US
-Management of administration team within the US
-Strong communication skills in English both verbal and written
-Excellent multitasking and time management skills in fast-paced environment
-Willingness to travel within the US and infrequent travel internationally.
Preferred qualification:
-Finance background
-Accounting background
Employer Information:
Company name: Maruwa America Corp.
Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707
Working hours: Monday to Friday
Holidays: Saturday, Sunday, Public and Company Holidays
Benefits:
- 401K after 6 months
-Flexible Spending Account (FSA) Medical and Dependent Care
-10 paid vacations for the first year
-19 plus paid holidays per policy
-Sick time leave
-Maternity/Parental leave
Insurance: Medical, Dental, Vision Life and AD&D Insurance.
Remuneration: US$95,000-120,000/annually
This is on-site position
★★ ★日本語版の履歴書及び職務経歴書(PDF式)を送付して下さい★★★
$95k-120k yearly 3d ago
General Manager
PasÉA Hotel & Spa
Service manager job in Huntington Beach, CA
General Manager, Pasea Hotel & Spa
Salary Range: $220-240k
:
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Job Description
What You Will Accomplish
Provide exemplary leadership and create an atmosphere which cultivates our company's core values. Responsible for maximizing top line revenue, profitability and return on investment at one of the Meritage Collection luxury hotels/resorts by ensuring revenue and expense goals are met/exceeded in all budget areas. Serves as final decision maker related to the welfare and safety of the hotel, its guests and team members. Ensures satisfaction, fair and consistent treatment and adequate staffing of all team members. Responsible for product quality and outstanding guest service.
Key Responsibilities:
Provides executive level leadership to drive overall operating and financial performance. Ensures overall hotel success, profitability and return on investment. Provides direction to subordinate directors/managers and monitors/ controls all operating and labor costs for each department. Responsible for the overall direction, coordination, and evaluation of these units.
Prepares annual budget. Achieves/exceeds budgeted revenues, controls expense and maximizes profitability of the hotel. Utilizes corporate approved computer programs to analyze forecasts, cost and revenue reports. Makes decisions and takes action based on that information to maximize profitability.
Ensures quality while minimizing waste to maintain profitability.
Ensures sales and marketing teams are effectively optimizing available resources to meet/exceed budgeted revenue. Drives revenue and profitability for all revenue departments including Rooms, Food & Beverage, Spa, Recreation, Parking, Gift Shop, etc. Initiates and maintains quality community relationships and represents hotel as required in public forums.
Drives a culture of outstanding service throughout the property. Ensures guests receive outstanding, consistent, exceptional service by communicating the vision and setting standards for all team members to follow and implement. Monitors all guest service-related activities and corrects any deficiencies to ensure guest satisfaction and repeat business. Seeks opportunities to improve satisfaction and immediately handles any guest concerns or complaints.
Ensures property's physical appearance exceeds property standards. Works with subordinate managers to ensure preventative maintenance and repair issues throughout property are addressed. Oversees security and safety functions to protect hotel assets and personal safety of team members and guests.
Ensures hotel management is carried out in accordance with the organization's policies and applicable laws. Develops a world-class management team of talented staff. Inspires and ensures team member engagement, performance, and open communication. Develops and supports proactive Team Member
Services functions and talent acquisition. Develops management and staff programs to increase guest satisfaction and promote team member empowerment. Directs the selection, training, supervision, development, discipline and counseling of team members in accordance with property policies and procedures. Conducts performance evaluations for management staff and demonstrates positive leadership characteristics which inspire team members to exceed standards. Proactively communicates potentially sensitive or volatile situations to Corporate Team Member Services.
Reviews and follows all safety policies and procedures. Acts on reports of potential safety issues or whenever observed and takes immediate action to resolve in emergency situations.
What You Will Bring
Three or more years of related experience as a General Manager or Assistant General Manager in a similar setting.
Solid knowledge of hotel management, hotel service standards, guest relations and etiquette.
Ability and experience in successfully leading and strong and effective work teams in a high volume, time sensitive environment.
Ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established operating criteria.
Great If you have
Bachelor's degree in Hospitality Management.
Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
Experience preparing budgets and expertise analyzing profit and loss statements. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of financial elements and deal with several abstract and concrete variables. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guests, during busy activity periods or in an emergency.
Special Skills & Abilities/Mental and Physical Demands:
While performing the duties of the job the team member regularly sits for sustained periods of time and stands and walks frequently when working with guests or team members. The team member occasionally grasps objects such as presentation materials. The team member occasionally reaches by extending hand(s) and arm(s) in any direction while performing essential functions of the job. The team member
frequently talks when communicating with guests and staff. The team member frequently needs to hear voices while interacting with guests and staff. Many aromas and smells are present in the dining areas. Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects. The team member is required to have close visual acuity to operate a computer. The team member is
required to have visual acuity to determine the accuracy, neatness, and thoroughness of the reports and cleanliness/maintenance of the property. The team member is primarily subject to environmental conditions found working inside. The team member is occasionally subject to loud noise (or music) when working in or around the property. The team member is occasionally subject to atmospheric condition such as fumes, odors, or dusts.
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$64k-126k yearly est. 3d ago
Assistant Manager - Part Time
Big 5 Sporting Goods 4.4
Service manager job in Pomona, CA
Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail
How much does a service manager earn in Eastvale, CA?
The average service manager in Eastvale, CA earns between $53,000 and $137,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Eastvale, CA
$85,000
What are the biggest employers of Service Managers in Eastvale, CA?
The biggest employers of Service Managers in Eastvale, CA are: