Service manager jobs in El Paso, TX

Job Description Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2015 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction. We also provide a fun, yet professional working environment. Our relaxed business casual dress code allows us to wear jeans daily! ExpressPoint has a full-time opportunity for a US Customs & Trade Manager in our East El Paso facility. This position leads trade compliance activities. Ensures import and export operations are in compliance with tariff and customs regulations. Ensures smooth, compliant movement of shipments for existing cross border IMMEX/Maquiladora operations and business development opportunities as a 3PL provider. EXPRESSPOINT EXPECTATIONS Have a sense of urgency. Possesses comprehensive professional knowledge and expertise. Able to effectively plan and organize (projects, assignments, etc.). Assumes personal responsibility for achieving established outcomes. Generates new ideas, challenges the status quo, supports innovation, solves problems creatively JOB RESPONSIBILITIES Manages import and export compliance program, including all risk areas: valuation, classification, country of origin, documentation, and record keeping. Expert understanding custom regulations, tariffs, and trade policies. Harmonized Tariff Schedule classification. Identifies opportunities for savings on duties, taxes, and other fees. Resolves custom related issues Monitors regulatory changes affecting customs and trade control requirements and translate changes into operational procedures. Stays current with U.S. Customs & Border Protection (CBP) regulations. Plans and oversees the flow of goods for international and domestic shipments. Ensures all import/export documentation in compliance with regulations. Calculates duties, tariffs, price conversions, weight, and volume of merchandise exported and imported. Oversees preparation of documents such as letters of credit, filing tariffs, bills of landing, license agreements, and other correspondence; coordinates other paperwork and documentation necessary to comply with tariffs and customs regulations. Serves as a liaison between CBP agents, brokers, banks, shippers, warehouse facilities and TECMA. Monitors shipments from origin to destination, proactively addressing delays or compliance issues. Maintains organized records of import entries and related documentation for audits and regulatory review. Performs other duties and special projects as assigned. Requirements Education: Associate or Bachelor's degree in Business, Logistics, Supply Chain or related field preferred, or equivalent experience. Experience: 7+ years of experience in customs clearance, import/export shipping, or related global trade operations. U.S. Customs Broker experience is preferred. Highly knowledgeable of U.S. Customs processes, including FTA, FTZ, ISF, C-TPAT and USMCA. Excellent organizational skills and attention to detail, strong analytical and problem-solving skills. Proficient with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with compliance software.

ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs. Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client. Participates on task force or project teams that focus on strengthening client relationships. Designs and executes improvements for process and procedures so that established goals are met. Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products. Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution. Communication: Actively and consistently communicates with clients and internal teams. Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues. Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery. Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base. Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment. Within years of experience, must possess at least 5 years of successful business leadership experience. Progressive management experience in consulting or large corporate environment. Experience or familiarity in the Retirement Services industry a must. Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations. Bachelor's Degree or its equivalent in education and experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs. Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client. Participates on task force or project teams that focus on strengthening client relationships. Designs and executes improvements for process and procedures so that established goals are met. Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products. Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution. Communication: Actively and consistently communicates with clients and internal teams. Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues. Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery. Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base. Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment. Within years of experience, must possess at least 5 years of successful business leadership experience. Progressive management experience in consulting or large corporate environment. Experience or familiarity in the Retirement Services industry a must. Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations. Bachelor's Degree or its equivalent in education and experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Job Details Experienced Azar - El Paso, TX Full Time Day Customer ServiceDescription Summary of Job The Customer Service Junior Manager will oversee the entire customer service process, ensuring timely and accurate order processing while handling complex customer inquiries and service issues. The main objective of this role is to maintain customer service levels, including fill-rate and OTIF (On-Time In-Full), and to connect with functional teams to deliver the best customer experience. This involves reducing customer complaints and ensuring order fulfillment meets expectations. The role includes leading and mentoring a team of Customer Service Representatives, setting performance goals, and ensuring productivity through effective time management, attendance oversight, and KPI reporting. The junior manager will collaborate with internal departments to ensure smooth order fulfillment, maintain optimal fill rates, address operational inefficiencies, and improve service processes. Additionally, they will be responsible for generating and analyzing performance reports, monitoring customer satisfaction, and driving continuous improvements in both service quality and team performance. Essential Functions and Responsibilities Customer Service & Order Management: · Oversee the end-of-the-end customer service process, ensuring that all orders are processed in a timely and accurate manner, meeting company standards for customer satisfaction and operational efficiency. The main objective of this position is to maintain customer service levels, including fill-rate and OTIF (On-Time In-Full), and ensure that we connect as functional teams to provide the best customer experience by reducing customer complaints and fulfilling orders. · Act as the primary escalation point for complex customer inquiries, complaints, and service issues, demonstrating expertise in troubleshooting and resolving concerns effectively to maintain strong customer relationships. · Collaborate closely with internal departments such as sales, planning, logistics, and warehouse teams to resolve order-related challenges, ensuring seamless communication and the timely resolution of issues. · Monitor and continuously improve key performance metrics, including customer satisfaction, response times, first-contact resolution rates, and service quality, to meet or exceed established targets. Team Supervision & Leadership: · Supervise and mentor a team of Customer Service Representatives, providing coaching, training, and professional development opportunities to enhance team performance and foster skill growth. · Manage team performance by setting clear individual and team goals, tracking progress, and implementing corrective actions as needed to meet productivity and service excellence targets. · Oversee daily operations, ensuring time management is optimized and that team members are adhering to attendance policies. Ensure that shifts are adequately staffed, and coverage is provided during peak periods to maintain service levels. · Foster a positive, engaging, and collaborative work environment that prioritizes customer satisfaction, operational efficiency, and continuous improvement. · Lead regular team meetings to discuss updates, challenges, and best practices, promoting open communication and teamwork. · Conduct regular performance evaluations and provide actionable feedback to enhance individual and team capabilities. Recognize achievements and address performance issues promptly. Supply Chain Coordination & Process Improvement: · Collaborate with planning, logistics, and other internal teams to ensure smooth order fulfillment and on-time delivery, proactively addressing potential delays and operational hurdles. · Monitor inventory levels, analyze customer trends and order patterns, and assist in demand forecasting to ensure stock availability and accurate order fulfillment. · Identify inefficiencies in customer service processes, propose and implement improvements to optimize workflow, reduce bottlenecks, and improve overall customer experience. · Ensure strict adherence to company policies, industry regulations, and customer service best practices, maintaining high standards of compliance and operational integrity. Reporting & Data Management: · Generate and analyze reports on order trends, customer feedback, and service performance to provide insights on operational efficiency and areas of improvement. · Utilize internal systems to track and manage customer data, ensuring data integrity and proper documentation of service metrics. · Regularly report on team performance and service metrics, offering actionable insights to senior management on customer service trends, areas for improvement, and potential solutions. · Maintain and track Key Performance Indicators (KPIs) related to team productivity, response times, issue resolution, and customer satisfaction, ensuring that performance targets are consistently met or exceeded. Qualifications Education and Qualifications · Bachelor's degree in business administration or other related discipline. · 4-6 years' experience in customer service and supply chain. · Strong knowledge of Microsoft Office. · Strong familiarity with ERP and MRP systems. · Strong communication and problem-solving skills · Strong analytical and organizational skills with attention to detail. · Ability to assess trends and statistical data/reports. · Ability to work in a fast-paced environment. · Bilingual (English & Spanish) a plus. Physical Requirements · Prolonged periods sitting at a desk and working on a computer · Ability to lift 30 pounds at times · Ability to respond quickly to sounds · Ability to move safely over uneven terrain or in confined spaces · Ability to see and respond to dangerous situations · Ability to safely climb ladders while carrying · Ability to wear personal protective gear while on production floor Technical Skills · Microsoft Office (including Outlook) · Microsoft Teams · Ability to develop Gantt Charts (or use equivalent software) · Ability to produce and interpret analytical reports · Ability to create and establish timeline reports · Knowledge of ERP system a plus Soft Skills · Customer Focus · Conflict Management · Influencing · Stakeholder Management · Strong organizational skills · Strong communication skills required · Strong time management · Ability to work with little to no supervision · Analytical and problem solver · Able to work under pressure with focus on delivering to deadlines

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Requirements MOS Code: None of Animal Services Director. We are seeking a highly experienced and accomplished professional with a Bachelor's degree or higher in Management, Business or Public administration, Environmental or Public Health, Zoology, or related field. This position requires a minimum of eight years of professional administrative experience or animal control experience including four years of management or supervisory experience. Valid Texas Class "C" Driver's License or equivalent from another state by time of application. Position may require Certified Animal Welfare Administrator (CAWA) certification or equivalent within one year of appointment. The ideal candidate will be a dynamic and insightful service-oriented leader with strong communication, leadership, and administrative abilities and have a solid understanding of current animal service principles and practices. If you are looking for an extraordinary opportunity to make a difference in one of the best run and progressive cities in the United States while enjoying an exceptional quality of life, the City of El Paso is the place for you! General Purpose Under administrative direction, manage and promote animal care and welfare services; plan, organize, and manage administrative budget, accounting, information systems, and daily operations of the Animal Services Department. Typical Duties Manage and coordinate the operations and administrative functions of Animal Services. Involves: Develop and manage the annual department budget. Review, approve, and implement departmental policies and operating procedures to accomplish program objectives. Ensure kennel and facilities comply with TDSHS animal shelter requirements. Handle the more difficult and complex issues encountered in the field and at the animal shelter. Coordinate with veterinarians and oversee zoonotic disease surveillance, surveys, inspections, and investigations. Provide guidance in responding to the most complex regulatory issues while protecting the public health and welfare. Ensure coordination with the veterinarians and take appropriate actions to comply with animal quarantine management and rabies control requirements. Respond to public inquiries. Instruct and guide staff in legal and court proceedings, prepare court orders, and testify in court as an expert on animal control. Oversee and review operational procedures to improve the efficiency of services provided. Ensure activities and policies comply with regulatory requirements and safety standards. Manage and administer department planning and development. Involves: Developing short and long-range strategic plans. Enhance and further develop "best practices" in the delivery of animal care and welfare services, ensuring that process evaluation and process improvement are integral to the management practices at the shelter and in animal care services. Plan, develop, and implement new programs and modify existing programs to optimize operational efficiency. Prepare a variety of reports regarding department activities, accomplishments, and goals. Implement and enforce department policies and procedures. Establish and maintain an organizational structure to effectively accomplish the organization's goals and objectives. Supervise assigned staff. Involves: Schedule, assign, instruct, guide, and check work. Appraise employee performance. Provide for training and development, enforce personnel rules and regulations, and work behavior standards firmly and impartially. Counsel, motivate, and maintain harmony. As the appointing authority, interview applicants and hire, terminate, transfer, discipline, and assign or make other employee status changes. Represent the department in a professional manner. Involves: Meet with community, regional, national, and international organizations, citizen groups, news media, City Manager, Deputy City Manager, and other officials to inform about changes and enhancements and to seek support for the organization's initiatives, projects, and programs. Regularly meet with the City's Animal Services Advisory Committee. Interact with a variety of governmental agencies and others to provide and gather accurate information for animal services development. Work with other City departments to provide assistance or gather information. Foster relationships with partner organizations to assist in achieving the strategic goals. Prepare correspondence regarding department operations, policies, and procedures. Coordinate responses to public-initiated requests and City Council service requests. General Information How to Apply: To be considered, candidates must complete an online application. Candidates are encouraged to attach a cover letter and comprehensive résumé to their application. This announcement will remain posted, and we will continue to accept applications until a finalist is selected. Qualified applicants are asked to apply by October30, 2025. For the complete job specification click here. The hiring salary will be $160,000 - $175,000 annually,based on the successful candidate's qualifications and experience,plus an outstanding benefits package. Click here to access our recruitment brochure! For more information, please contact Human Resources Manager Erica Salamanca ************************** or call **************.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service. MAJOR DUTIES AND RESPONSIBILITIES Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Actively and consistently support all efforts to simplify and enhance the customer and employee experience. Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills. Monitor individual and team performance to ensure performance and quality standards are met or exceeded. Assist team with escalated customer issues. Ensure departmental standards regarding customer experience are met by regularly monitoring calls and performance metrics to provide feedback or coaching. Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives. Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training. Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed Ensure Kronos payroll system is properly accounted for and accurately updated for team. Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development. Performs other duties as requested by management. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English and Spanish Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties Ability to act with honesty and integrity Ability to communicate verbally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.) Ability to manage projects Knowledge of all functions and related tasks in the area of customer relations Knowledge of applicable products and services Knowledge of general accounting and billing procedures Good vision, including peripheral, and ability to adjust focus Must be patient, flexible, dependable and have an outstanding attendance record Experience with customer relations, communications and sales skills Required Education High School diploma with some college course work in business or related field; or equivalent experience Required Related Work Experience and Number of Years Customer service/call center experience - 5-7 yrs Bilingual (English/Spanish). PREFERRED QUALIFICATIONS & RELATED WORK EXPERIENCE: Bachelor's Degree preferred. Supervisory or leadership experience (preferably of a team of 10 or more people) - 3+ yrs Current/Previous experience in Cable/High speed Data services and/or experience in the Telecommunications industry preferred. WORKING CONDITIONS Office environment Exposure to moderate noise level Shifts/Hours may vary PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements Good vision, including peripheral, and ability to adjust focus EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability experience CCS450 2025-65024 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Responsibilities: Identify and resolve service issues with clear communication and follow-through. Represent the department in committees and share updates with staff. Enhance the customer experience in Surgical Services. Coach and evaluate staff performance, support development, and ensure HR policy compliance. Communicate organizational updates and promote employee engagement. Build strong relationships to meet departmental and organizational goals. Participate in rounding and mentor future leaders. Enforce standards of care and ensure compliance through process development and monitoring. Lead surgical services programs that align with hospital mission and ensure quality care. Monitor regulatory and safety compliance. Oversee performance improvement (PI) initiatives focused on key care metrics. Qualifications: Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred Benefits: Dental, Vision, Life and Medical Insurante Competitive Compensation PTO Retirement Company Perks Full-time Contract

Director of Surgical Services El Paso, TX Job Responsibilities Accurately identify real/potential problems affecting the service and implements solutions with follow through and communication Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents Advance the customer experience in Surgical Services Coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance Adhere to all Human Resource policies Effectively communicate departmental, organization and industry information to staff Facilitate evidence based employee engagement practices Effectively build strong relationships and networks to deliver upon organizational and department goals Participate in employee and patient rounding and identify and mentor potential future leaders Enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance Develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission Monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety Oversee a PI program that consistently monitors and evaluates critical aspects of care Job Qualifications Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred Additional Information 10 ORs + 2 Endo Suites 6,750 cases/year + 600-700 endo cases/month Trauma center, heavy ortho, general, bariatrics, some plastics (reconstructive, oral facial maxillary), quite a bit of GYN, cardiovascular, urology, neurology 3 robots - XIs used for general surgery Reporting structure: Reports to: Administrative Director Surgical Services Direct Reports: 1 manager for OR & endo, other departments have department leaders (CNCs or supervisors) 160-170 FTEs Growth Strategies: Creating urology suite and adding 4th robot

HealthTrust Workforce Solutions CHS is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements Specialty: OR - Operating Room Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, days Employment Type: Travel 🏥 MountainView Regional Medical Center - Las Cruces, NM 💵 Gross Weekly: $2,433.85 | Hourly: $33.00 | Weekly Stipends: $1,245.85 💰 Additional Tax-Free Benefits May Apply ☀️ Shift: Days (6:30a - 7p) | Monday-Wednesday | Call and holidays required 📅 Start: ASAP | Duration: 13 weeks | Auto-Offer Position (No Interviews Required) 💻 Charting: PICIS 🎓 Teaching Facility: No 🚑 Trauma Level: Level IV Trauma Center 📋 Requirements & Experience: Active RN Licensure (NM or Compact) BLS (AHA) ACLS preferred Minimum 2+ years of Operating Room RN experience Must be registered with the State of New Mexico (fingerprints required) Additional Details: Travel: OR RN Scope: Circulating nurse responsible for patient safety, documentation, workflow coordination, and sterile field support during surgical procedures Call rotation: Split among staff for 24/7 coverage Option to work 48-hour weeks Max RTO: 1 week Fingerprints required for all NM travelers (allow several weeks for processing)

Job Description Job Title: Administrative Director of Surgical Services Salary Range: $115,000 - $150,000 + 15% Director Bonus Additional Benefits: Sign-On & Relocation Bonuses (Negotiable) Schedule: Full-time • Evenings (No Weekends) Company Information: Our client is a well-established hospital committed to providing exceptional patient-centered care in the region. They are seeking a dedicated full-time, permanent Administrative Director of Surgical Services to lead and oversee surgical operations in a supportive and collaborative environment. This position offers a rewarding opportunity for growth and leadership in a dynamic healthcare setting. Job Summary: As the Administrative Director of Surgical Services, you will be responsible for managing and directing the surgical services department. You will play a key leadership role, ensuring efficient and high-quality patient care, fostering a culture of excellence, and maintaining compliance with healthcare regulations. Key Responsibilities: Provide strategic and operational leadership for the surgical services department. Develop and implement policies, protocols, and procedures to optimize patient outcomes. Manage department budgets, staffing, and resources effectively. Ensure compliance with regulatory standards and accreditation requirements. Foster interdisciplinary collaboration to promote the delivery of exceptional care. Lead efforts to improve processes, quality measures, and patient satisfaction. Mentor and support a team of surgical staff, building a culture of teamwork and growth. Qualifications: Bachelor's degree in Nursing REQUIRED Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred 3+ years of experience in surgical services required within an acute care setting 3+ years of leadership experience in surgical services Current RN license in the state of practice (in accordance with law and regulation) required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM preferred) Apply Today Join us and make a lasting impact on the community through your leadership and expertise! Send your resume to alex@amayastaffing.com

Las Americas Immigrant Advocacy Center Job Description | Director of Advocacy and Legal Programs (Deadline: September 26) Las Americas is a nationally recognized organization dedicated to serving immigrants and asylum seekers with high quality legal services, advocacy, and support in the borderland communities surrounding El Paso, Texas and southern New Mexico. Founded in 1987 by the visionary co-founders of Annunciation House, Las Americas was designed to address the unmet legal needs of Central Americans fleeing civil war and political unrest in the 1980's. Since its founding, Las Americas has served over 50,000 persons, while advocating for a robust asylum system, working to reunify separated families, and advocating for systemic change to US immigration policy and practices. MEETING THE MOMENT Las Americas is at a key inflection point in its organizational history. The demand for high quality legal services for immigrants is at an all time high and capacity is limited. We seek an innovative leader equipped with a strong legal foundation adept at creative lawyering to guide a team of dogged advocates fueled by their commitment to the El Paso community and the fight for a more just world. POSITION OVERVIEW The Director of Advocacy and Legal Services will work closely with the Executive Director and legal program staff to articulate and execute a vision for all legal programs and services offered by the organization. The Director of Legal Services will supervise the legal team in an effort to best serve the mission of Las Americas. The director's time will be distributed as follows: legal strategy and advocacy (40%); management and supervision (40%); program development and evaluation (10%), and case work (10%). ESSENTIAL DUTIES AND RESPONSIBILITIES Legal Strategy and Advocacy Chart the short term and long term strategic direction for all legal programs and advocacy efforts in close collaboration with the Executive Director, fundraising staff, and program team supervisors and staff Develop internal team structure and legal services model that meets community and staff needs (in partnership with other members of the management team) Develop a thoughtful talent pipeline for all legal service roles (in partnership with other members of the management team) Authorize all advocacy endeavors as appropriate including but not limited to rapid response, sign on letters, statements, strategic interviews, advocacy meetings, and public actions in conjunction with the Executive Director Position Las Americas as a trusted community resource (in partnership with other members of the management team) Engage with the public, media, and donors regarding immigration policies and local border issues pertaining to immigration and the legal program at Las Americas as needed Serve as point of contact on all active impact litigation involving Las Americas as plaintiff Develop policies related to engaging in impact litigation Represent Las Americas in key coalitions and partner tables locally and nationally (in partnership with other members of the management team) Management and Supervision Quality control of the legal output through regular qualitative audits of each team (in partnership with other members of the management team) Assist supervisors and lead attorneys in assigning cases to staff attorneys, accredited representatives and paralegals, based on area of expertise and current caseload Effectively manage legal interns, volunteers (including pro-bono attorneys) based on team needs Optimize legal services capabilities through collaboration with private bar and other non-profit legal service providers (in partnership with other members of the management team) Oversight of Legal Programs Collaborate with staff attorneys and accredited representatives to identify viable cases and provide the best legal advice to prospective clients and pending intakes to make timely decisions of what cases can be accepted for representation Assist supervisor and lead attorneys in co-chairing difficult cases Stay abreast of legal changes in the field and identify means of training all staff to ensure everyone, from the executive director to front desk, is aware of how changes impact day-to-day services Implement and oversee use of efficiency and case management systems Compliance with Ethical and Grant Obligations Ensure legal systems are meeting current demand and grant requirements with healthy and attainable deliverables (in partnership with other members of the management team) Safekeeping and proper disposition of legal records, including client documents (in partnership with other members of the management team) Ensure compliance and monitoring of IOLTA account Client relations in problematic cases and/or client complaints Ensure competency of legal staff and oversight of accredited representative program IDEAL CANDIDATES WILL HAVE: Expertise in immigration law and policy Previous successful management experience Exemplary organizational and internal systems-building skills Experience working with indigent and vulnerable populations Commitment to continuous growth and development of others Demonstrated commitment to social justice and service to others Spirit of collegiality, creativity, and initiative Ability to break down silos and view legal program areas holistically Flexibility to transition from strategic to granular as needed by the legal team Commitment to long-term relationship building both internally and external to the organization Excellent customer service skills Demonstrated thought leadership Love and respect for our borderland region REQUIRED SKILLS AND QUALIFICATIONS Juris Doctorate degree with membership in good standing in the bar of any state and/or the District of Columbia Minimum of 3-5 years' experience in immigration law (5 years preferred) Minimum of one year of' experience supervising legal staff (may include supervision of paralegals) Knowledge of affirmative and removal defense work before USCIS, the Immigration Court, and Board of Immigration Appeals Well-organized, self-motivated, able to work well under pressure, and able to work collaboratively and as part of a team Excellent written, analytical, oral, organizational, and time management skills Must always maintain professional demeanor and excellent work ethics Strong public speaking ability Proficiency with computers, common office equipment, MS Office, Google Suite, legal case management software Must work locally out of El Paso, TX PREFERRED EXPERIENCE Bilingual - English/Spanish strongly preferred but not required Direct services experience Ability to stay up to date with immigration policies and procedures to provide guidance and training for legal teams Experience with media interviews Experience with impact litigation Experience working with people from diverse backgrounds, including low-income populations, people who are marginally housed, immigrants, LGBTQ individuals, people of color and/or persons with disabilities, and survivors of trauma Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants SALARY Minimum salary starting at $80,000 and not to exceed $90,000 BENEFITS Health insurance benefits paid with employer contributions Flexible work environment and schedule Paid time off includes personal, sick, vacation and all federal holidays TO APPLY Send resume, cover letter, and (3) references via Bamboo. Las Americas Immigrant Advocacy Center is an equal opportunity employer and offers equal employment opportunities in recruitment, selection, and advancement with no regard to race, cultural heritage, nationality, religion, age, sex, sexual orientation, marital status, physical or mental disability, political affiliation, or any other status protected under the law.

We are currently looking for a highly organized and customer-focused individual to join our team as a Service Manager at our restaurant. As a Service Manager, you will be responsible for overseeing the front-of-house operations and ensuring excellent customer service. Your duties will include managing and training the service staff, implementing service standards, and maintaining a positive and welcoming atmosphere for guests. You will be responsible for handling customer inquiries and resolving any issues or complaints that may arise. Additionally, you will collaborate with the kitchen and bar staff to ensure smooth coordination between the front-of-house and back-of-house operations. Strong leadership skills, exceptional communication abilities, and a passion for delivering exceptional guest experiences are key qualities for success in this role. If you have previous experience in a managerial role within the hospitality industry and are committed to providing outstanding service, we would love to hear from you. Work schedule 8 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Supplemental pay Bonus pay Benefits Flexible schedule Employee discount Paid training

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $9.5 per hour Salary Range: 7.25 - 9.5 We are an equal opportunity employer and participate in E-Verify in states where required.

Your experience matters Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Desk Representative, joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Physician Services Manager within the General Surgery Associates, who excels in this role: Perform each essential function satisfactorily with or without a reasonable accommodation. Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Creates and fosters an environment that encourages professional growth. Ensures department stays focused on their important role in the continuum of care Schedule: This position is a full time position. Working hours are day shift general business hours, 40 hours per week. What we're looking for Bachelor's Degree in related field required Applicable work experience may be used in lieu of education Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. More about Memorial Medical Center Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment

Role OverviewSodexo is seeking a Resident District Manager to oversee all campus dining operations for New Mexico State University located in Las Cruces, NM. NMSU is New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research and service at all levels. Recognized as a top-tier university by U. S. News & World Report, NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. Our RDM will excellent client relations skills, strong financial acumen, and ability to build strong teams. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment. Incentives*Relocation is available. *What You'll Dohave oversight of day-to-day operations deliver high quality food service achieve company and client financial targets and goals develop and maintain client and customer relationships develop strategic plans create a positive environmentensure Sodexo standards are met What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively have culinary production experience and a strong background in safety and sanitation compliance can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service prioritize tasks and exhibit flexibility to take on additional responsibilities as neededdemonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years

Job DescriptionHIRING NOW- CUSTOMER SERVICE ASSOCIATEJoin a Proud Southwest Tradition- Serving Our Community Since 1945! Household Furniture is El Paso's largest and oldest family-owned furniture store, proudly serving families for 80 years. As we continue to grow, we're looking for reliable and motivated professionals to join our team as a Customer Service Associate at our new Las Cruces showroom! This position plays an important role in creating a welcoming experience for our customers while supporting our sales team and store leaders. Youll assist with transactions, financing, deliveries, and customer care to ensure every guest receives top-notch service from start to finish. (This is not a call center role.) Why Youll Love Working With Us Competitive Pay: $15$18 per hour, based on experience Paid Training Health Insurance Retirement Benefits (100% company-funded) Paid Time Off (PTO) & Holiday Pay Employee Discount Free Private Gym Access Fun, Stable Work Environment with a local, family-owned company Opportunities for Advancement many of our team members grow into management or sales roles What Youll Do Greet customers and provide friendly, professional assistance Process payments, financing applications, and paperwork accurately Support customers with delivery updates and service inquiries Answer phones and assist with scheduling or administrative tasks Collaborate with sales associates and store management to ensure smooth daily operations Maintain organized records and a clean, inviting showroom What Were Looking For High school diploma or equivalent Positive, can-do attitude and strong attention to detail Customer service or cashier experience preferred (6+ months) Computer-savvy and comfortable learning new systems Excellent communication and interpersonal skills Ability to work retail hours including evenings and weekends Bilingual a plus! Se busca personal bilinge! Ready to start your career with Household Furniture? Apply today and join a team thats been serving El Paso families for generations!

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Las Americas Immigrant Advocacy Center Job Description | Director of Advocacy and Legal Programs (Deadline: September 26) Las Americas is a nationally recognized organization dedicated to serving immigrants and asylum seekers with high quality legal services, advocacy, and support in the borderland communities surrounding El Paso, Texas and southern New Mexico. Founded in 1987 by the visionary co-founders of Annunciation House, Las Americas was designed to address the unmet legal needs of Central Americans fleeing civil war and political unrest in the 1980s. Since its founding, Las Americas has served over 50,000 persons, while advocating for a robust asylum system, working to reunify separated families, and advocating for systemic change to US immigration policy and practices. MEETING THE MOMENT Las Americas is at a key inflection point in its organizational history. The demand for high quality legal services for immigrants is at an all time high and capacity is limited. We seek an innovative leader equipped with a strong legal foundation adept at creative lawyering to guide a team of dogged advocates fueled by their commitment to the El Paso community and the fight for a more just world. POSITION OVERVIEW The Director of Advocacy and Legal Services will work closely with the Executive Director and legal program staff to articulate and execute a vision for all legal programs and services offered by the organization. The Director of Legal Services will supervise the legal team in an effort to best serve the mission of Las Americas. The directors time will be distributed as follows: legal strategy and advocacy (40%); management and supervision (40%); program development and evaluation (10%), and case work (10%). ESSENTIAL DUTIES AND RESPONSIBILITIES Legal Strategy and Advocacy Chart the short term and long term strategic direction for all legal programs and advocacy efforts in close collaboration with the Executive Director, fundraising staff, and program team supervisors and staff Develop internal team structure and legal services model that meets community and staff needs (in partnership with other members of the management team) Develop a thoughtful talent pipeline for all legal service roles (in partnership with other members of the management team) Authorize all advocacy endeavors as appropriate including but not limited to rapid response, sign on letters, statements, strategic interviews, advocacy meetings, and public actions in conjunction with the Executive Director Position Las Americas as a trusted community resource (in partnership with other members of the management team) Engage with the public, media, and donors regarding immigration policies and local border issues pertaining to immigration and the legal program at Las Americas as needed Serve as point of contact on all active impact litigation involving Las Americas as plaintiff Develop policies related to engaging in impact litigation Represent Las Americas in key coalitions and partner tables locally and nationally (in partnership with other members of the management team) Management and Supervision Quality control of the legal output through regular qualitative audits of each team (in partnership with other members of the management team) Assist supervisors and lead attorneys in assigning cases to staff attorneys, accredited representatives and paralegals, based on area of expertise and current caseload Effectively manage legal interns, volunteers (including pro-bono attorneys) based on team needs Optimize legal services capabilities through collaboration with private bar and other non-profit legal service providers (in partnership with other members of the management team) Oversight of Legal Programs Collaborate with staff attorneys and accredited representatives to identify viable cases and provide the best legal advice to prospective clients and pending intakes to make timely decisions of what cases can be accepted for representation Assist supervisor and lead attorneys in co-chairing difficult cases Stay abreast of legal changes in the field and identify means of training all staff to ensure everyone, from the executive director to front desk, is aware of how changes impact day-to-day services Implement and oversee use of efficiency and case management systems Compliance with Ethical and Grant Obligations Ensure legal systems are meeting current demand and grant requirements with healthy and attainable deliverables (in partnership with other members of the management team) Safekeeping and proper disposition of legal records, including client documents (in partnership with other members of the management team) Ensure compliance and monitoring of IOLTA account Client relations in problematic cases and/or client complaints Ensure competency of legal staff and oversight of accredited representative program IDEAL CANDIDATES WILL HAVE: Expertise in immigration law and policy Previous successful management experience Exemplary organizational and internal systems-building skills Experience working with indigent and vulnerable populations Commitment to continuous growth and development of others Demonstrated commitment to social justice and service to others Spirit of collegiality, creativity, and initiative Ability to break down silos and view legal program areas holistically Flexibility to transition from strategic to granular as needed by the legal team Commitment to long-term relationship building both internally and external to the organization Excellent customer service skills Demonstrated thought leadership Love and respect for our borderland region REQUIRED SKILLS AND QUALIFICATIONS Juris Doctorate degree with membership in good standing in the bar of any state and/or the District of Columbia Minimum of 3-5 years experience in immigration law (5 years preferred) Minimum of one year of experience supervising legal staff (may include supervision of paralegals) Knowledge of affirmative and removal defense work before USCIS, the Immigration Court, and Board of Immigration Appeals Well-organized, self-motivated, able to work well under pressure, and able to work collaboratively and as part of a team Excellent written, analytical, oral, organizational, and time management skills Must always maintain professional demeanor and excellent work ethics Strong public speaking ability Proficiency with computers, common office equipment, MS Office, Google Suite, legal case management software Must work locally out of El Paso, TX PREFERRED EXPERIENCE Bilingual - English/Spanish strongly preferred but not required Direct services experience Ability to stay up to date with immigration policies and procedures to provide guidance and training for legal teams Experience with media interviews Experience with impact litigation Experience working with people from diverse backgrounds, including low-income populations, people who are marginally housed, immigrants, LGBTQ individuals, people of color and/or persons with disabilities, and survivors of trauma Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants SALARY Minimum salary starting at $80,000 and not to exceed $90,000 BENEFITS Health insurance benefits paid with employer contributions Flexible work environment and schedule Paid time off includes personal, sick, vacation and all federal holidays TO APPLY Send resume, cover letter, and (3) references via Bamboo. Las Americas Immigrant Advocacy Center is an equal opportunity employer and offers equal employment opportunities in recruitment, selection, and advancement with no regard to race, cultural heritage, nationality, religion, age, sex, sexual orientation, marital status, physical or mental disability, political affiliation, or any other status protected under the law.