Service manager jobs in El Paso, TX - 389 jobs

Market Service Manager UniFirst seeking a Market Service Manager to join our team! The Market Service Manager will oversee all operation aspects of the service department to ensure our ability to keep Customers for Life. They will recruit and lead a team of Route Service Managers, Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Many of our Senior Executives worked Market Service Managers as they progressed within their careers at UniFirst. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Managers that need your help and support as they develop in their own roles. Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first.

The Sr. Manager, Provider Contracting is responsible for contracting with all provider types and successful provider network performance related to key financial, operational, and member satisfaction performance indicators in a multi-market territory. Works closely with Network Management and other departments to enhance the contracted provider experience consistent with company's mission statement and values. Location: El Paso, San Antonio TX General Duties & Responsibilities In this role, you will play a key leadership part in expanding and strengthening our provider network. Your responsibilities will include, but are not limited to: Network Strategy & Contracting Partner with Network Management leadership to develop and execute market-specific contracting strategies. Recruit and onboard providers to eliminate network gaps and support regional growth. Negotiate, renegotiate, and finalize contracts with primary care providers, specialists, hospitals, ancillary providers, and groups/IPAs. Ensure accurate contract setup and administration across all agreements. Team Leadership & Operational Excellence Lead, mentor, and coach staff to support performance, skill development, and career growth. Oversee day-to-day network operations to ensure compliance with company standards. Develop provider education materials to support adherence to company requirements. Provider Engagement & Performance Management Create agendas and lead Joint Operations Meetings focused on performance improvement, operational issue resolution, and provider support. Oversee New Provider Orientations and Contract Orientation sessions. Address issues related to utilization management, financial performance, enrollment, appeals and grievances, provider terminations, continuity of care, and marketing activities. Data Reporting & Workplan Execution Execute regional workplans by monitoring performance metrics, updating progress, and communicating results internally and externally. Ensure accurate and timely reporting on eligibility, capitation, network contacts, risk sharing, claims timeliness, utilization data, encounter submissions, and audit compliance. Align goals and objectives with Network Management leadership to meet departmental KPIs and support organizational growth. Issue Resolution & Compliance Apply contracting expertise to research and resolve complex issues involving shared risk pools, claims, appeals, and eligibility. Respond professionally and promptly to provider and member grievances. Develop and implement departmental policies and procedures; interpret company policies as needed. Cross-Functional Collaboration Represent the department in interdepartmental meetings and on designated committees. Support additional initiatives and projects as assigned. Supervisory Responsibilities You will oversee assigned staff and may manage third-party vendors or student workers. Responsibilities include: Recruiting, selecting, onboarding, and training employees Assigning workload and monitoring performance Conducting evaluations and providing ongoing coaching Addressing performance issues and maintaining a supportive, accountable team environment Minimum Requirements Experience 5-7 years of experience in an HMO, managed care organization, IPA/Medical Group, institutional provider, or health insurance company. At least 5 years of direct experience in managed care contracting, including strong knowledge of Medicare Advantage regulations. Prior supervisory or team leadership experience required. Education Bachelor's degree or equivalent work experience required. Technical & Professional Skills Proficiency in MS Office with strong skills in Word and Excel. High attention to detail and accuracy. Ability to read, interpret, and apply contracts, operational manuals, and regulatory guidance. Strong written and verbal communication skills, including the ability to present to providers and internal teams. Ability to calculate fee schedules, per diem rates, discounts, commissions, percentages, and other financial metrics. Strong analytical, reasoning, and problem-solving capabilities. Ability to synthesize and apply complex information to real-world situations. Other Requirements Reliable transportation; valid driver's license and auto insurance if driving. Ability to work extended hours when needed. Travel to provider sites approximately 20-40% of the time. Work Environment You will encounter typical office and field-based conditions. Reasonable accommodations can be made for individuals with disabilities. Essential Physical Functions The physical demands for this position include: Regular speaking and listening Frequent standing, walking, sitting, and manual dexterity for handling documents and tools Occasional lifting/moving of up to 10 pounds Visual requirements include close vision and the ability to adjust focus Reasonable accommodations will be provided as needed. Equal Employment Opportunity Alignment Healthcare, LLC is proud to be an Equal Opportunity and Affirmative Action Employer.

We are seeking an experienced, hands-on Plant Manager to oversee daily operations in our facility. This role ensures production goals are met while maintaining safety, quality, and efficiency standards. Key Responsibilities: Manage all plant operations Lead, train, and supervise production teams Ensure production schedules, quality standards, and OSHA compliance Drive process improvements and lean manufacturing initiatives Oversee equipment usage, maintenance, and downtime reduction Track production metrics, labor, and material usage Qualifications: 7+ years of manufacturing or metal fabrication leadership experience Strong hands-on leadership and technical expertise Knowledge of fabrication, welding, CNC machinery, and blueprints Associate or Bachelor?s degree preferred Bilingual (English/Spanish) a plus Competitive pay and benefits. Apply today. ELPSO70 Interested candidates please send resume in Word format Please reference job code 136355 when responding to this ad.

Job Description Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2015 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction. We also provide a fun, yet professional working environment. Our relaxed business casual dress code allows us to wear jeans daily! ExpressPoint has a full-time opportunity for a US Customs & Trade Manager in our East El Paso facility. This position leads trade compliance activities. Ensures import and export operations are in compliance with tariff and customs regulations. Ensures smooth, compliant movement of shipments for existing cross border IMMEX/Maquiladora operations and business development opportunities as a 3PL provider. EXPRESSPOINT EXPECTATIONS Have a sense of urgency. Possesses comprehensive professional knowledge and expertise. Able to effectively plan and organize (projects, assignments, etc.). Assumes personal responsibility for achieving established outcomes. Generates new ideas, challenges the status quo, supports innovation, solves problems creatively JOB RESPONSIBILITIES Manages import and export compliance program, including all risk areas: valuation, classification, country of origin, documentation, and record keeping. Expert understanding custom regulations, tariffs, and trade policies. Harmonized Tariff Schedule classification. Identifies opportunities for savings on duties, taxes, and other fees. Resolves custom related issues Monitors regulatory changes affecting customs and trade control requirements and translate changes into operational procedures. Stays current with U.S. Customs & Border Protection (CBP) regulations. Plans and oversees the flow of goods for international and domestic shipments. Ensures all import/export documentation in compliance with regulations. Calculates duties, tariffs, price conversions, weight, and volume of merchandise exported and imported. Oversees preparation of documents such as letters of credit, filing tariffs, bills of landing, license agreements, and other correspondence; coordinates other paperwork and documentation necessary to comply with tariffs and customs regulations. Serves as a liaison between CBP agents, brokers, banks, shippers, warehouse facilities and TECMA. Monitors shipments from origin to destination, proactively addressing delays or compliance issues. Maintains organized records of import entries and related documentation for audits and regulatory review. Performs other duties and special projects as assigned. Requirements Education: Associate or Bachelor's degree in Business, Logistics, Supply Chain or related field preferred, or equivalent experience. Experience: 7+ years of experience in customs clearance, import/export shipping, or related global trade operations. U.S. Customs Broker experience is preferred. Highly knowledgeable of U.S. Customs processes, including FTA, FTZ, ISF, C-TPAT and USMCA. Excellent organizational skills and attention to detail, strong analytical and problem-solving skills. Proficient with Microsoft Office Suite (Excel, Word, Outlook) and familiarity with compliance software.

Why E2 Optics? 💥 Join our team and shape the future of connectivity: Regional Operations Manager at E2 Optics! 💥 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do The Regional Operations Manager oversees the day-to-day business operations for an E2 Optics regional area and is responsible for its overall profitability on a monthly, quarterly, and annual basis. Duties include generating new customers, identifying new business opportunities, recruiting, and developing employees, and ensuring and improving the performance, productivity, efficiency, and profitability of the region through the provision of effective methods and strategies. Safety is E2's number one Core Value. Follow safe work practices and company and client worksite policies. Promotes company Core Values to foster and safeguard family-centric culture. Meet goals and metrics as assigned by leadership: Meets or exceeds monthly, quarterly, and annual revenue goals Oversees execution of project management using WIP (Work in Progress) report system Oversees management of and minimizes regional overhead costs on a monthly, quarterly, and annual basis Manages and forecasts labor needs, shortages, and overages Anticipates work levels to best maintain “even” workloads throughout the year Works with Project Managers to ensure project profitability Coordinates with corporate human resources, information technology, corporate controls, QA/QC and administration as needed to accomplish business objectives and meet legal and compliance requirements. Develops regional personnel by: Providing training, coaching, and motivation Identifying areas of improvement and propose corrective actions that meet challenges and Leverage growth opportunities Holding Regional Project Managers and leaders accountable for doing the same with their own team. Stays abreast of competing markets and provide reports on market movement and penetration. Occasional site visits to meet with clients. This often can result in construction environment style client meetings and job walks. Travel: The individual in this role should be able and willing to travel as required by E2 Optics. What We Are Looking For High School Diploma required, Associate's or bachelor's degree is preferred 7 - 10 years' telecommunications/low voltage management and revenue growth experience 10+ years construction/telecommunications experience PMP or RTPM certification preferred RCDD certification is preferred BICSI Technician Certified preferred OSHA 10 required. OSHA 30 is preferred Strong leadership, human resources management and conflict resolutions skills Ability to meet sales targets and production goals Ability to influence and negotiate Ability to professionally communicate internally and to clients Familiarity with industry's rules and regulations What We Offer Competitive pay Opportunities for professional development and career growth BICSI Training Facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of call center representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service. MAJOR DUTIES AND RESPONSIBILITIES: Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Actively and consistently support all efforts to simplify and enhance the customer and employee experience. Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills. Monitor individual and team performance to ensure performance and quality standards are met or exceeded. Assist team with escalated customer issues. Ensure departmental standards regarding customer experience are met by regularly monitoring calls and performance metrics to provide feedback or coaching. Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives. Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training. Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed Ensure Kronos payroll system is properly accounted for and accurately updated for team. Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development. Performs other duties as requested by management. REQUIRED QUALIFICATIONS: Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English & Spanish Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties Ability to act with honesty and integrity Ability to communicate verbally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.) Ability to manage projects Knowledge of all functions and related tasks in the area of customer relations Knowledge of applicable products and services Knowledge of general accounting and billing procedures Good vision, including peripheral, and ability to adjust focus Must be patient, flexible, dependable and have an outstanding attendance record Experience with customer relations, communications and sales skills Required Education High School diploma with some college course work in business or related field; or equivalent experience Required Related Work Experience and Number of Years Customer service/call center experience - 5-7 yrs Bilingual (English/Spanish) PREFERRED QUALIFICATIONS & RELATED WORK EXPERIENCE: Bachelor's Degree preferred Supervisory or leadership experience (preferably of a team of 10 or more people) - 3+ Current/Previous experience in Cable/High speed Data services and/or experience in the Telecommunications industry preferred WORKING CONDITIONS Office environment Exposure to moderate noise level Shifts/Hours may vary #LI-CS4 CCS450 2026-67825 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Responsibilities: Identify and resolve service issues with clear communication and follow-through. Represent the department in committees and share updates with staff. Enhance the customer experience in Surgical Services. Coach and evaluate staff performance, support development, and ensure HR policy compliance. Communicate organizational updates and promote employee engagement. Build strong relationships to meet departmental and organizational goals. Participate in rounding and mentor future leaders. Enforce standards of care and ensure compliance through process development and monitoring. Lead surgical services programs that align with hospital mission and ensure quality care. Monitor regulatory and safety compliance. Oversee performance improvement (PI) initiatives focused on key care metrics. Qualifications: Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred Benefits: Dental, Vision, Life and Medical Insurante Competitive Compensation PTO Retirement Company Perks Full-time Contract

Director of Surgical Services El Paso, TX Job Responsibilities Accurately identify real/potential problems affecting the service and implements solutions with follow through and communication Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents Advance the customer experience in Surgical Services Coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance Adhere to all Human Resource policies Effectively communicate departmental, organization and industry information to staff Facilitate evidence based employee engagement practices Effectively build strong relationships and networks to deliver upon organizational and department goals Participate in employee and patient rounding and identify and mentor potential future leaders Enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance Develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission Monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety Oversee a PI program that consistently monitors and evaluates critical aspects of care Job Qualifications Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred Additional Information 10 ORs + 2 Endo Suites 6,750 cases/year + 600-700 endo cases/month Trauma center, heavy ortho, general, bariatrics, some plastics (reconstructive, oral facial maxillary), quite a bit of GYN, cardiovascular, urology, neurology 3 robots - XIs used for general surgery Reporting structure: Reports to: Administrative Director Surgical Services Direct Reports: 1 manager for OR & endo, other departments have department leaders (CNCs or supervisors) 160-170 FTEs Growth Strategies: Creating urology suite and adding 4th robot

Johnson Brothers and Maverick Beverage Company have officially joined forces as one company! Through the acquisition of Maverick's operations in Texas, Arizona, Colorado, and Florida, we're now united in bringing exceptional wine and spirits to even more markets. Cheers to our next chapter-stronger together! The ideal candidate has extensive experience selling into independent accounts. This job is responsible for managing all Retail Specialists/Sales Consultants in their designated region. Essential Functions (This list may not include all duties as assigned): · Manage Retail Specialist/Sales Consultant team to ensure successful execution and service to independent accounts · Market work should consist of 80% of the week. Managers should spend approximately 1 day per week in the office, but the rest of the week should be in the market with Retail Specialists and Merchandisers · Complete all new hire paperwork and onboarding including training Retail Specialists and Merchandisers on Netsuite and internal operations · Train and develop Retail Specialists in the field weekly (or more often upon hiring) to provide on-the-job sales training · Route market Merchandisers on a daily basis to ensure efficient deliveries and merchandising based on market needs. · Provide monthly sales goals to Retail Specialists. Managers must keep Retail Specialists up to date on progress and help them to achieve the goals · Address any account issues/complaints to find an equitable resolution and restore the relationship · Review account sales data frequently to identify trends and reassign underperforming accounts as necessary · Enter orders, maintain accounts, and assist with retail deliveries for Retail Specialists when they are unable to · Merchandise accounts/deliver orders as needed · Complete formal performance reviews for all Retail Specialists on a bi-annual basis (more often if necessary) · Ensure full compliance on chain schematics, planners and planograms · Work with Operations Teams to ensure efficient route schedules based on chain receiving times · Create and foster an open and positive work/team environment. Address any and all concerns of Retail Specialists in a professional and timely manner · Review sales orders and pricing to ensure correct pricing and margins are being maintained · Ensure execution on new brand depletions · Manage execution on retail placements and approved items sell-through · Liaison between Chain Account Managers and Retail Specialist team · Recruiting for new talent (this includes creating sales routes, reviewing resumes and conducting interviews) Other: · Must be able to travel within established geographic areas, as necessary · Must have reliable transportation, hold a valid drivers' license and meet company driving record & automobile insurance requirements REQUIRED SKILLS: · Bachelor's degree preferred. · 5+ years of sales experience. · 3+ years in the spirits or wine industry. · 2+ years of managerial experience with a sales team. · Experience working in a startup environment. · Proven track record of success. · Must have a steadfast work ethic, entrepreneurial spirit and resilient · Must be proficient in MS Office (Word, Excel, PowerPoint, and Outlook). · Strong understanding of cost/pricing methodology. · Must have the ability to manage individuals to exceed goals and perform to defined metrics. · Act in a professional manner at all times (ie. dress appropriately, speak professionally, and write professionally) · Respond to all manager/partner emails, phone calls, and information requests in a timely manner · Accounts receivable collection management · Lift and carry a 40+ pound case of wine. · Work flexible hours which include early mornings, evenings, and/or weekends. Willingness to work a flexible schedule including evenings and weekends. · Strong written, verbal, analytical and interpersonal skills. · Ability to organize and prioritize workload to meet deadlines. · Must be self-motivated and able to work alone as well as within a team structure. · Goal oriented, focused, and assertive individual who needs little direction or supervision. · Proven track record of strong sales in previous/current work experience. · Excellent communication skills and interpersonal talents which will enhance existing customer and key retailer relationships. · Adheres to the company's equal opportunity and non-discrimination policies, which ensure that there will be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, age or any other protected class. · Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required. · Must complete and pass a criminal background check. · The Company has invested in and requires the downloading and use of the app, TripLog, if an employee receives mileage allowance. This app ensures the accurate tracking of mileage on behalf of the Company and is needed for IRS records. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time

Job Title: General Manager - Select Service Hotel Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Description Job Title: Administrative Director of Surgical Services Salary Range: $115,000 - $150,000 + 15% Director Bonus Additional Benefits: Sign-On & Relocation Bonuses (Negotiable) Schedule: Full-time • Evenings (No Weekends) Company Information: Our client is a well-established hospital committed to providing exceptional patient-centered care in the region. They are seeking a dedicated full-time, permanent Administrative Director of Surgical Services to lead and oversee surgical operations in a supportive and collaborative environment. This position offers a rewarding opportunity for growth and leadership in a dynamic healthcare setting. Job Summary: As the Administrative Director of Surgical Services, you will be responsible for managing and directing the surgical services department. You will play a key leadership role, ensuring efficient and high-quality patient care, fostering a culture of excellence, and maintaining compliance with healthcare regulations. Key Responsibilities: Provide strategic and operational leadership for the surgical services department. Develop and implement policies, protocols, and procedures to optimize patient outcomes. Manage department budgets, staffing, and resources effectively. Ensure compliance with regulatory standards and accreditation requirements. Foster interdisciplinary collaboration to promote the delivery of exceptional care. Lead efforts to improve processes, quality measures, and patient satisfaction. Mentor and support a team of surgical staff, building a culture of teamwork and growth. Qualifications: Bachelor's degree in Nursing REQUIRED Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred 3+ years of experience in surgical services required within an acute care setting 3+ years of leadership experience in surgical services Current RN license in the state of practice (in accordance with law and regulation) required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM preferred) Apply Today Join us and make a lasting impact on the community through your leadership and expertise! Send your resume to alex@amayastaffing.com

Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that all technical aspects, equipment, and systems function optimally to enhance the guest experience. You will collaborate with other managers and staff to create a seamless and enjoyable environment for families and individuals. Responsibilities: Equipment Maintenance and Troubleshooting: * Supervise the maintenance and repair of all technical equipment within the center (e.g. arcade, bowling lanes, laser tag systems, etc.). * Regularly inspect and troubleshoot equipment to identify issues promptly. * Coordinate with external vendors or technicians for complex repairs. * Maintain an inventory of spare parts, tools, and technical supplies. Facility Infrastructure: * Oversee the technical infrastructure, including power distribution, lighting, sound systems, and network connectivity. * Ensure compliance with safety standards and regulations. * Address any facility-related technical challenges efficiently. Cleaning and Sanitization: * Develop and implement cleaning protocols for technical equipment, gaming consoles, and touchscreens. * Ensure that all surfaces are regularly sanitized, especially in high-traffic areas. * Collaborate with Facilities/Janitorial manager to maintain a clean and hygienic environment. Technical Staff Management: * Train and supervise Bowling/Games technicians. * Foster a positive work environment, emphasizing teamwork and skill development. * Partner with scheduling manager to schedule shifts and manage workloads effectively. Quality Assurance: * Conduct regular quality checks on technical equipment and systems. * Implement preventive maintenance schedules. * Maintain records, address and report any discrepancies promptly. Collaboration: * Work closely with the General Manager and other departments to align technical strategies with overall business goals. * Provide input on capital investments related to technology upgrades. Requirements: * Previous experience in technical management, preferably within an entertainment or hospitality setting preferred. * Familiarity with various entertainment systems, audiovisual equipment, and IT infrastructure. * Ability to lead and motivate a technical team. * Quick thinking and effective problem-solving abilities. * Willingness to work evenings, weekends, and holidays as needed. Physical and Environmental Requirements: * Frequent bending, kneeling, and lifting up to 50 lbs. * Frequent standing, walking and reaching around the FEC. * Noise level may be moderate to high at times. * Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. * Employee Discount * 401(k) Matching* * Growth Opportunities * Education Assistance* * Health Benefits* * Parental Leave* * Paid Time Off* * Daily Pay* * Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer

Summary/Objective: The primary objective of the District Operations Manager is to be a hands-on leader who utilizes leadership, delegation, follow up, and feedback to operate an efficient and profitable market. This position must demonstrate technical skills as well as a solid understanding of business operations and leadership techniques in guiding their team to operational excellence. Every Watermill Express employee is expected to perform their job in a professional manner to provide the best possible service to our customers. This includes following all policies, procedures, job duties and the company's Pledge of Conduct. The Pledge of Conduct includes conducting work honestly, fairly and with integrity. This is a salaried exempt position offered at $70,000 annually. Plus discretionary incentives Essential Functions: Responsible for identifying and maximizing sales opportunities. Operate within the provided budget to drive market profitability. Evaluate units to ensure processes and procedures are consistently completed. Partner with corporate to review sales and functionality reports, identify issues and/or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales. Provide guidance, training, feedback and follow-up to market employees. Manage all market employee's performance. Assist with developing operational KPI's with targets that are measured and reviewed on monthly basis. Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance. Champion safety: ensure monthly safety meetings occur consistently and presentations are impactful and relevant. Monitor P&L results to meet budgetary requirements. Ensure inventory control procedures are in place and operational. Manage vehicle fleet to ensure routine service and maintenance is performed. Identify and initiate methods to drive water and ice sales throughout the market. Utilize networking and relationship building skills to source, develop, and maintain new sales opportunities. Create and execute impactful events such as grand opening celebrations and/or sponsorships to drive market sales. Regular and predictable attendance for required schedule. Follow safety guidelines and act in a safe manner. Extensive Travel required. All other duties assigned. Benefits: No Cost Employee Only Medical Insurance Company provided vehicle Employer HSA Contributions (if applicable) No Cost Life and AD&D Insurance Optional benefits include Dental, Vision, Supplemental Life, Short-term Disability, Accident and Critical Illness coverages Vacation Accrual Paid Holidays 401k and Roth Eligibility with Company Match Knowledge, Skills, Abilities: Strong leading and team building skills Ability to balance hands-on with oversite duties. Well-developed written and oral communication skills. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Bilingual English/Spanish preferred. Prior knowledge of the units and process/procedures preferred. Intermediate to advanced electrical, maintenance or similar skills preferred. Team player with a positive attitude. Attention to detail and task completion. Clean motor vehicle record and current valid driver license. Physical Requirements: Ability to lift 50 pounds. Capable of climbing ladders, walking, standing, stooping and bending. Ability to work safely in limited space inside refill stations. Ability to work in a variety of weather conditions, including extreme heat and cold. Ability to safely operate a motor vehicle. Ability to work some weekends or evening work. Education and Experience: High School Diploma or equivalent. College degree preferred. Five years management experience preferred. If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today! **************************************************************************************************************** Right to Work/E-Verify

Your experience matters Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Front Desk Representative, joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Physician Services Manager within the General Surgery Associates, who excels in this role: Perform each essential function satisfactorily with or without a reasonable accommodation. Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Creates and fosters an environment that encourages professional growth. Ensures department stays focused on their important role in the continuum of care Schedule: This position is a full time position. Working hours are day shift general business hours, 40 hours per week. What we're looking for Bachelor's Degree in related field required Applicable work experience may be used in lieu of education Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. More about Memorial Medical Center Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment

Your experience matters At Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Manager (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Department/Unit Summary Join our team in a dynamic 19-bed Emergency Room (ER) located on the 1st floor, with a 1:4 nurse to patient ratio. Our diverse staff includes RNs, Nurse Externs, Paramedics, EMTs, MAs, CNAs, Phlebotomists, Pharmacists, and Providers, creating a collaborative environment to deliver exceptional care. Known for our wide variety of patient care services, including cardiac, abdominal pain, shortness of breath, strokes trauma, bariatric accreditations, and offer the only Pediatric and PICU in Southern New Mexico. With an average daily volume of approximately 108 patients, this role offers the opportunity to contribute to high-quality emergency medical care while working alongside a dedicated team in a fast-paced setting. How you'll contribute Under the direction of the ER Director, manages and coordinates the clinical and other activities on the patient unit in order to provide quality patient care. Establishes goals and priorities in accordance with patient and staff needs and organizational objectives. Services are provided across the life span of an individual and within the spectrum of health care as designated for the department. In addition, provides service to patients throughout the life span including children, adults and geriatric age groups. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: - Relocation assistance - Shift differentials - Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts - Competitive paid time off and extended illness bank package for full-time employees - Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage - Tuition reimbursement, loan assistance, and 401(k) matching - Employee assistance program including mental, physical, and financial wellness - Professional development and growth opportunities Qualifications and requirements Applicants should have a current state RN license and possess an associate's degree from an accredited nursing school. Additional requirements include: - BLS certification is required within 30 days of hire. - ACLS and PALS are required within 6 months of hire. - CCRN preferred. - Five years' experience in an acute care facility preferred. Three years of nursing leadership experience required. About our Health System Memorial Medical Center is a 199 bed acute hospital located in Las Cruces, NM and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement "Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Johnson Brothers and Maverick Beverage Company have officially joined forces as one company! Through the acquisition of Maverick's operations in Texas, Arizona, Colorado, and Florida, we're now united in bringing exceptional wine and spirits to even more markets. Cheers to our next chapter-stronger together! The ideal candidate has extensive experience selling into independent accounts. This job is responsible for managing all Retail Specialists/Sales Consultants in their designated region. Essential Functions (This list may not include all duties as assigned): * Manage Retail Specialist/Sales Consultant team to ensure successful execution and service to independent accounts * Market work should consist of 80% of the week. Managers should spend approximately 1 day per week in the office, but the rest of the week should be in the market with Retail Specialists and Merchandisers * Complete all new hire paperwork and onboarding including training Retail Specialists and Merchandisers on Netsuite and internal operations * Train and develop Retail Specialists in the field weekly (or more often upon hiring) to provide on-the-job sales training * Route market Merchandisers on a daily basis to ensure efficient deliveries and merchandising based on market needs. * Provide monthly sales goals to Retail Specialists. Managers must keep Retail Specialists up to date on progress and help them to achieve the goals * Address any account issues/complaints to find an equitable resolution and restore the relationship * Review account sales data frequently to identify trends and reassign underperforming accounts as necessary * Enter orders, maintain accounts, and assist with retail deliveries for Retail Specialists when they are unable to * Merchandise accounts/deliver orders as needed * Complete formal performance reviews for all Retail Specialists on a bi-annual basis (more often if necessary) * Ensure full compliance on chain schematics, planners and planograms * Work with Operations Teams to ensure efficient route schedules based on chain receiving times * Create and foster an open and positive work/team environment. Address any and all concerns of Retail Specialists in a professional and timely manner * Review sales orders and pricing to ensure correct pricing and margins are being maintained * Ensure execution on new brand depletions * Manage execution on retail placements and approved items sell-through * Liaison between Chain Account Managers and Retail Specialist team * Recruiting for new talent (this includes creating sales routes, reviewing resumes and conducting interviews) Other: * Must be able to travel within established geographic areas, as necessary * Must have reliable transportation, hold a valid drivers' license and meet company driving record & automobile insurance requirements REQUIRED SKILLS: * Bachelor's degree preferred. * 5+ years of sales experience. * 3+ years in the spirits or wine industry. * 2+ years of managerial experience with a sales team. * Experience working in a startup environment. * Proven track record of success. * Must have a steadfast work ethic, entrepreneurial spirit and resilient * Must be proficient in MS Office (Word, Excel, PowerPoint, and Outlook). * Strong understanding of cost/pricing methodology. * Must have the ability to manage individuals to exceed goals and perform to defined metrics. * Act in a professional manner at all times (ie. dress appropriately, speak professionally, and write professionally) * Respond to all manager/partner emails, phone calls, and information requests in a timely manner * Accounts receivable collection management * Lift and carry a 40+ pound case of wine. * Work flexible hours which include early mornings, evenings, and/or weekends. Willingness to work a flexible schedule including evenings and weekends. * Strong written, verbal, analytical and interpersonal skills. * Ability to organize and prioritize workload to meet deadlines. * Must be self-motivated and able to work alone as well as within a team structure. * Goal oriented, focused, and assertive individual who needs little direction or supervision. * Proven track record of strong sales in previous/current work experience. * Excellent communication skills and interpersonal talents which will enhance existing customer and key retailer relationships. * Adheres to the company's equal opportunity and non-discrimination policies, which ensure that there will be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, socioeconomic status, disability, age or any other protected class. * Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required. * Must complete and pass a criminal background check. * The Company has invested in and requires the downloading and use of the app, TripLog, if an employee receives mileage allowance. This app ensures the accurate tracking of mileage on behalf of the Company and is needed for IRS records. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time