Service manager jobs in El Paso, TX

ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs. Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client. Participates on task force or project teams that focus on strengthening client relationships. Designs and executes improvements for process and procedures so that established goals are met. Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products. Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution. Communication: Actively and consistently communicates with clients and internal teams. Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues. Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery. Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base. Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment. Within years of experience, must possess at least 5 years of successful business leadership experience. Progressive management experience in consulting or large corporate environment. Experience or familiarity in the Retirement Services industry a must. Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations. Bachelor's Degree or its equivalent in education and experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

ADP is hiring a Key Account Executive. The Key Account Executive (KAE) strengthens the connection with clients through service and consultation. Acts as the Retirement Services subject matter expert for the client and provides consultation to strategically drive results with the goal of increasing client satisfaction and retention. Works directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery of Service Excellence and the improvement of overall client relationships including client satisfaction and client experience. Understand the perspective of the client and takes proactive steps to maximize client satisfaction, including client outreach programs as applicable. Travel may be required to support client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and manage client relationships at all levels to ensure ADP Retirement Services is successfully helping clients achieve their business strategies. Responsible for driving results with clients, with the goal of increasing client experience, advisor experience, participant experience and client retention. Partners with Sales, Implementation, and Operations organization to resolve escalated and complex client issues. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES: Consultant and Business Partner: Functions as a consultant and business partner to assigned client issues, Service/Operational Teams, Sales and Market leadership to evaluate and deliver on client needs. Responsible for driving client retention and delivering message to clients and associates regarding the Retirement Services value proposition, creating and executing an issue resolution and retention strategy that will help develop a value-based relationship with each client. Participates on task force or project teams that focus on strengthening client relationships. Designs and executes improvements for process and procedures so that established goals are met. Sets and manages client expectations and activity, including identifying and developing additional service opportunities and coordinating delivery of ADP Retirement services and products. Acts as escalation point person overseeing complex client or advisor issues, coordinating internal stakeholders and swiftly bringing issues to resolution. Communication: Actively and consistently communicates with clients and internal teams. Also, provides continuous inter and intra departmental communications to enhance the market's effectiveness in dealing with critical client issues. Works with the Senior Director to develop and implement best practices and on business service challenges, product quality and solutions to enhance service delivery. Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the Market reach its revenue goals and further add to the overall value proposition and client experience of the base. Financial Analysis: Conducts financial analyses of client relationship and provides to client and internal service team with perspective on the value of services provided, as needed. Performs other related duties as assigned. QUALIFICATIONS REQUIRED: Over 5 Years, Up to 8 Years of service or relationship management experience in a fast-paced service environment. Within years of experience, must possess at least 5 years of successful business leadership experience. Progressive management experience in consulting or large corporate environment. Experience or familiarity in the Retirement Services industry a must. Must have experience with multiple larger complex clients or advisor relationships and dealing with a broad range of HR-related areas at senior levels of organizations. Bachelor's Degree or its equivalent in education and experience A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Job Details Experienced Azar - El Paso, TX Full Time Day Customer ServiceDescription Summary of Job The Customer Service Junior Manager will oversee the entire customer service process, ensuring timely and accurate order processing while handling complex customer inquiries and service issues. The main objective of this role is to maintain customer service levels, including fill-rate and OTIF (On-Time In-Full), and to connect with functional teams to deliver the best customer experience. This involves reducing customer complaints and ensuring order fulfillment meets expectations. The role includes leading and mentoring a team of Customer Service Representatives, setting performance goals, and ensuring productivity through effective time management, attendance oversight, and KPI reporting. The junior manager will collaborate with internal departments to ensure smooth order fulfillment, maintain optimal fill rates, address operational inefficiencies, and improve service processes. Additionally, they will be responsible for generating and analyzing performance reports, monitoring customer satisfaction, and driving continuous improvements in both service quality and team performance. Essential Functions and Responsibilities Customer Service & Order Management: · Oversee the end-of-the-end customer service process, ensuring that all orders are processed in a timely and accurate manner, meeting company standards for customer satisfaction and operational efficiency. The main objective of this position is to maintain customer service levels, including fill-rate and OTIF (On-Time In-Full), and ensure that we connect as functional teams to provide the best customer experience by reducing customer complaints and fulfilling orders. · Act as the primary escalation point for complex customer inquiries, complaints, and service issues, demonstrating expertise in troubleshooting and resolving concerns effectively to maintain strong customer relationships. · Collaborate closely with internal departments such as sales, planning, logistics, and warehouse teams to resolve order-related challenges, ensuring seamless communication and the timely resolution of issues. · Monitor and continuously improve key performance metrics, including customer satisfaction, response times, first-contact resolution rates, and service quality, to meet or exceed established targets. Team Supervision & Leadership: · Supervise and mentor a team of Customer Service Representatives, providing coaching, training, and professional development opportunities to enhance team performance and foster skill growth. · Manage team performance by setting clear individual and team goals, tracking progress, and implementing corrective actions as needed to meet productivity and service excellence targets. · Oversee daily operations, ensuring time management is optimized and that team members are adhering to attendance policies. Ensure that shifts are adequately staffed, and coverage is provided during peak periods to maintain service levels. · Foster a positive, engaging, and collaborative work environment that prioritizes customer satisfaction, operational efficiency, and continuous improvement. · Lead regular team meetings to discuss updates, challenges, and best practices, promoting open communication and teamwork. · Conduct regular performance evaluations and provide actionable feedback to enhance individual and team capabilities. Recognize achievements and address performance issues promptly. Supply Chain Coordination & Process Improvement: · Collaborate with planning, logistics, and other internal teams to ensure smooth order fulfillment and on-time delivery, proactively addressing potential delays and operational hurdles. · Monitor inventory levels, analyze customer trends and order patterns, and assist in demand forecasting to ensure stock availability and accurate order fulfillment. · Identify inefficiencies in customer service processes, propose and implement improvements to optimize workflow, reduce bottlenecks, and improve overall customer experience. · Ensure strict adherence to company policies, industry regulations, and customer service best practices, maintaining high standards of compliance and operational integrity. Reporting & Data Management: · Generate and analyze reports on order trends, customer feedback, and service performance to provide insights on operational efficiency and areas of improvement. · Utilize internal systems to track and manage customer data, ensuring data integrity and proper documentation of service metrics. · Regularly report on team performance and service metrics, offering actionable insights to senior management on customer service trends, areas for improvement, and potential solutions. · Maintain and track Key Performance Indicators (KPIs) related to team productivity, response times, issue resolution, and customer satisfaction, ensuring that performance targets are consistently met or exceeded. Qualifications Education and Qualifications · Bachelor's degree in business administration or other related discipline. · 4-6 years' experience in customer service and supply chain. · Strong knowledge of Microsoft Office. · Strong familiarity with ERP and MRP systems. · Strong communication and problem-solving skills · Strong analytical and organizational skills with attention to detail. · Ability to assess trends and statistical data/reports. · Ability to work in a fast-paced environment. · Bilingual (English & Spanish) a plus. Physical Requirements · Prolonged periods sitting at a desk and working on a computer · Ability to lift 30 pounds at times · Ability to respond quickly to sounds · Ability to move safely over uneven terrain or in confined spaces · Ability to see and respond to dangerous situations · Ability to safely climb ladders while carrying · Ability to wear personal protective gear while on production floor Technical Skills · Microsoft Office (including Outlook) · Microsoft Teams · Ability to develop Gantt Charts (or use equivalent software) · Ability to produce and interpret analytical reports · Ability to create and establish timeline reports · Knowledge of ERP system a plus Soft Skills · Customer Focus · Conflict Management · Influencing · Stakeholder Management · Strong organizational skills · Strong communication skills required · Strong time management · Ability to work with little to no supervision · Analytical and problem solver · Able to work under pressure with focus on delivering to deadlines

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

  CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!   JOB SUMMARY Looking for an exciting and rewarding career in the fast-paced LTL industry? Join CrossCountry Freight Solutions (CCFS), a network of proven leaders in the LTL industry. CCFS is looking for a Service Center Manager. We value CDL drivers who are actively engaged in driving operations and eager to pursue long-term career development into a leadership position. You will have the challenging role of directing a team with a common goal of providing the highest level of customer satisfaction and delivering goods to clients on time. Your efforts to streamline processes and improve efficiency will be valued and you will be generously compensated for your time, effort, and innovative ideas. SHIFT: Monday-Friday PAY: $75,000-$85,000/yr (Depends on Experience, Knowledge of the Transportation Industry) ESSENTIAL JOB DUTIES Will operate a forklift on the dock. May have to drive a daily route. Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles Implement changes to transportation services, policies, or scheduling as needed Coach team members to develop talent Produce high levels of service, including on-time pickup and delivery Produce high level of productivity and optimal levels of labor spend MINIMUM REQUIREMENTS A valid Class A CDL Class A experience required Must have Hazmat and Tanker or be willing to obtain Forklift experience required Minimum of two years' experience in LTL Operations or comparable leadership role. Strong leadership and team-building skills Effective organizational and multitasking skills Well-developed interpersonal skills. Ability to get along with diverse personalities. Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills. Extensive knowledge of the principles, procedures, and best practices in the industry. BENEFITS Medical, Vision, Dental, Supplemental, and Life Insurances available. Paid time off, paid holidays, paid community volunteer time 401k retirement plan and quarterly match. #MTRDR

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment. This supervisor is responsible for leading and providing feedback to aid representatives in accomplishing their key measures of success, including all activities that contribute to ensuring customers receive effortless and world class service. Actively and consistently support all efforts to simplify and enhance the customer experience. Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Actively and consistently support all efforts to simplify and enhance the customer and employee experience. Effectively lead a team of representatives utilizing supervisory skills including, but not limited to, time management, planning, communication and coaching skills. Monitor individual and team performance to ensure performance and quality standards are met or exceeded. Assist team with escalated customer issues. Ensure departmental standards regarding customer experience are met by regularly monitoring chat communications and performance metrics to provide feedback or coaching. Establish and maintain interdepartmental relationships to ensure alignment on all business initiatives. Develop staff to be more effective in their roles by providing on-going coaching and on-the-job training. Handle department personnel issues including performance reviews, counseling and progressive disciplinary actions as needed. Ensure Kronos payroll system is properly accounted for and accurately updated for team. Motivate and inspire others to action utilizing effective leadership skills including problem solving, team development. Performs other duties as requested by management. Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English and Spanish Ability to hire, evaluate, coach and counsel direct reports regularly in the performance of their duties Ability to act with honesty and integrity Ability to communicate verbally and in writing in a clear and straightforward manner Ability to prioritize and organize effectively Ability to supervise and motivate others Ability to use personal computer and software applications (i.e. word processing, spreadsheet, cable billing system, etc.) Ability to manage projects Knowledge of all functions and related tasks in the area of customer relations Knowledge of applicable products and services Knowledge of general accounting and billing procedures Must be patient, flexible, dependable and have an outstanding attendance record Experience with customer relations, communications and sales skills Required Education High School diploma with some college course work in business or related field; or equivalent experience Required Related Work Experience and Number of Years Customer service/call center experience - 5-7 CCS403 2025-62761 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Director of Surgical Services El Paso, TX Job Responsibilities Accurately identify real/potential problems affecting the service and implements solutions with follow through and communication Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents Advance the customer experience in Surgical Services Coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance Adhere to all Human Resource policies Effectively communicate departmental, organization and industry information to staff Facilitate evidence based employee engagement practices Effectively build strong relationships and networks to deliver upon organizational and department goals Participate in employee and patient rounding and identify and mentor potential future leaders Enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance Develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission Monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety Oversee a PI program that consistently monitors and evaluates critical aspects of care Job Qualifications Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred Additional Information 10 ORs + 2 Endo Suites 6,750 cases/year + 600-700 endo cases/month Trauma center, heavy ortho, general, bariatrics, some plastics (reconstructive, oral facial maxillary), quite a bit of GYN, cardiovascular, urology, neurology 3 robots - XIs used for general surgery Reporting structure: Reports to: Administrative Director Surgical Services Direct Reports: 1 manager for OR & endo, other departments have department leaders (CNCs or supervisors) 160-170 FTEs Growth Strategies: Creating urology suite and adding 4th robot

Responsibilities: Identify and resolve service issues with clear communication and follow-through. Represent the department in committees and share updates with staff. Enhance the customer experience in Surgical Services. Coach and evaluate staff performance, support development, and ensure HR policy compliance. Communicate organizational updates and promote employee engagement. Build strong relationships to meet departmental and organizational goals. Participate in rounding and mentor future leaders. Enforce standards of care and ensure compliance through process development and monitoring. Lead surgical services programs that align with hospital mission and ensure quality care. Monitor regulatory and safety compliance. Oversee performance improvement (PI) initiatives focused on key care metrics. Qualifications: Bachelor's degree in nursing required Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM) preferred Benefits: Dental, Vision, Life and Medical Insurante Competitive Compensation PTO Retirement Company Perks Full-time Contract

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Dealer Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $72,200.00 - $108,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: The Dealer Services Manager leads a team of Dealer Services Coordinators (both inside and outside) who work with Manheim customers and location operational groups to ensure that the sales runs smoothly both operationally and administratively. The position works closely with General Sales Manager and Field Sales Team to ensure that customer expectations are met or exceeded. The position promotes and educates customers on the various products and services provided by Manheim. Job Responsibilities: Assigns inside and outside support responsibilities to team of Dealer Services Coordinators as appropriate for the location and ensures duties are effectively executed by team. Ensures that team represents the Dealer Sales Lane at the location on sale days -promotes services such as Manheim Certified, accept and solicits reserve numbers from Dealers, assigns run numbers, reps vehicles on the block, works “IF” counter, upsells products and services, etc. Partners with department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and or is posted on OVE; also responsible for ensuring vehicles are re‐ran if needed. Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved. Sets an example of professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim. Addresses any findings of unethical behavior and/or failure to adhere to the auction's policies and procedures. Serves as the point person for resolution of customer issues at the location in partnership with Field Sales Team and Major Accounts. Partners with managers from Operations, Recon, and other departments to address any issues related to readiness of vehicles. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Represent the perspective of Auction partners in development of OVE.com, Simulcast and Manheim.com business practices, processes and policies. Leads the education of customers on Online Vehicle Exchange, Simulcast, Manheim.com and on other Manheim services, especially MMR to ensure Manheim sets realistic dealer expectations on selling cars. Provide assistance and training in usage. Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers. Support the development, deployment and maintenance of Department policies, practices and procedures. Train and ensure support staff is compliant with standard business practices in order to provide a consistent high quality facilitation services within the marketplace. Assist in development and reporting of accurate and efficient key business drivers as well as the review of Quality Assurance, Transactions, Service Levels, and other key department metrics for all online channels. Participate in operational process development and implementation of projects. Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback. Lead and work on strategic projects for the Operating Location for online transaction fulfillment. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. Assist manager in counseling and disciplining employees, in evaluating employee job performance and conducting performance appraisals. Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. Enforce all company policies and procedures related to employee and customer conduct. Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high quality customer service and support. Performs other duties as assigned. Qualifications: Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field • 1+ year of experience in management or lead role 1+ year of experience in management or lead role 2-4 years of customer service or sales support experience strongly preferred. Excellent leadership and supervisory skills. Strong customer service orientation. Excellent communication (written and verbal) and interpersonal skills required. Ability to work in a high performance, fast-paced team environment. Solid computer skills, including ability to use Internet and MS Office effectively. Ability to adapt to and work effectively within a constantly changing environment. Excellent customer service and problem solving skills. Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks. Manual dexterity. Vision abilities required include close, distance and depth perception. Bilingual (English/Spanish) preferred Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Dealer Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $72,200.00 - $108,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description: The Dealer Services Manager leads a team of Dealer Services Coordinators (both inside and outside) who work with Manheim customers and location operational groups to ensure that the sales runs smoothly both operationally and administratively. The position works closely with General Sales Manager and Field Sales Team to ensure that customer expectations are met or exceeded. The position promotes and educates customers on the various products and services provided by Manheim. Job Responsibilities: * Assigns inside and outside support responsibilities to team of Dealer Services Coordinators as appropriate for the location and ensures duties are effectively executed by team. * Ensures that team represents the Dealer Sales Lane at the location on sale days -promotes services such as Manheim Certified, accept and solicits reserve numbers from Dealers, assigns run numbers, reps vehicles on the block, works "IF" counter, upsells products and services, etc. * Partners with department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and or is posted on OVE; also responsible for ensuring vehicles are re‐ran if needed. * Works directly with customer onsite, via email & phone to ensure expectations are met and service issues are resolved. * Sets an example of professionalism and sincere appreciation for the business relationships that have been established amongst the dealers and Manheim. * Addresses any findings of unethical behavior and/or failure to adhere to the auction's policies and procedures. * Serves as the point person for resolution of customer issues at the location in partnership with Field Sales Team and Major Accounts. * Partners with managers from Operations, Recon, and other departments to address any issues related to readiness of vehicles. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Represent the perspective of Auction partners in development of OVE.com, Simulcast and Manheim.com business practices, processes and policies. * Leads the education of customers on Online Vehicle Exchange, Simulcast, Manheim.com and on other Manheim services, especially MMR to ensure Manheim sets realistic dealer expectations on selling cars. Provide assistance and training in usage. * Maintain communication with other departments and management team providing relevant information to coordinate activities of the department and ensure high quality of service to both internal and external customers. * Support the development, deployment and maintenance of Department policies, practices and procedures. * Train and ensure support staff is compliant with standard business practices in order to provide a consistent high quality facilitation services within the marketplace. * Assist in development and reporting of accurate and efficient key business drivers as well as the review of Quality Assurance, Transactions, Service Levels, and other key department metrics for all online channels. * Participate in operational process development and implementation of projects. Will require knowledge of auction operations, problem solving skills, leadership skills, effective meeting skills, ability to work in groups, and the ability to provide constructive feedback. * Lead and work on strategic projects for the Operating Location for online transaction fulfillment. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Assist manager in counseling and disciplining employees, in evaluating employee job performance and conducting performance appraisals. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high quality customer service and support. * Performs other duties as assigned. Qualifications: * Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field • 1+ year of experience in management or lead role * 1+ year of experience in management or lead role * 2-4 years of customer service or sales support experience strongly preferred. * Excellent leadership and supervisory skills. * Strong customer service orientation. * Excellent communication (written and verbal) and interpersonal skills required. * Ability to work in a high performance, fast-paced team environment. * Solid computer skills, including ability to use Internet and MS Office effectively. * Ability to adapt to and work effectively within a constantly changing environment. * Excellent customer service and problem solving skills. * Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks. Manual dexterity. * Vision abilities required include close, distance and depth perception. * Bilingual (English/Spanish) preferred Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team! BASIC RESPONSIBILITIES Responsible for training, counseling and monitoring the performance of the Branch Operations employees. Assists in facilitating a great member experience with every facet of the branch environment. Provides employee direction and guidance concerning credit union policies and/or procedures. TYPICAL DUTIES Supports and directs staff on critical success measures and initiatives of our credit union, with guidance and approval from branch management in order to successfully meet our service standards and onboard/educate our members on the importance of our remote product usage. Ensures schedules in all areas meet workflow demands for each branch. Provides staff assistance, guidance, training, development and evaluates employee performance. Develops and mentors employees to encourage professional development while monitoring the quality of service delivered by staff in all member interactions. Assesses and completes employee performance evaluations to ensure employee performance is met on a monthly/yearly basis. Responsible for cash management, balancing of all cash and cash-like items and ensures audits are performed regularly. Performs security duties to ensure the safety of all credit union staff, members, and monetary assets. Retains and completes necessary branch logs and documents to ensure audit practices are complete. Serves as a backup for establishing new accounts and offers financial counseling to members Manages and orders supplies to ensure branch is stocked with daily operating supplies. Maintains and manages timesheets for the staff/branch. Assists branch operations management in any emergencies, problems, or situations as necessary. Participates and represents GECU in various community activities. Seeks innovative ways of challenging current processes and procedures. Empathizes with members needs and displays strong conflict resolution skills to ensure members receive the service they deserve. Ensure compliance on a day to day basis within the areas of your responsibility and ensure that employees will receive the necessary training to comply with applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC), which apply specifically to their job. Other duties as may be assigned or required concerning the general operation of the credit union.

Job Description Job Title: General Manager - Select Service Hotel Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) ???? Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Job DescriptionDescription: District Manager (DM) Schedule: Full-time | 50+ hrs/week | Reliable transportation required District Managers oversee, on average, 5-8 stores and are responsible for maintaining operational standards, sales performance, and communication across their assigned locations. Responsibilities: Visit each store regularly and inspect for cleanliness, permits, signage, and inventory presentation Monitor inventory levels, defective tracking, and back stock organization Assist Store Managers with scheduling and arrange coverage for sick or no-show employees Manage group chats and ensure communication remains professional at all times Push and monitor sales performance to meet or exceed goals Report maintenance issues or service outages immediately and follow up on resolution Escalate HR or employee-related concerns appropriately These are primary duties but not an all-inclusive list of responsibilities. Qualifications: Experience managing employees and retail/business operations Excellent verbal communication Professional appearance and demeanor Strong leadership, time management, and communication skills We're looking forward to hearing from you! We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Requirements:

Job Description Job Title: Administrative Director of Surgical Services Salary Range: $115,000 - $150,000 + 15% Director Bonus Additional Benefits: Sign-On & Relocation Bonuses (Negotiable) Schedule: Full-time • Evenings (No Weekends) Company Information: Our client is a well-established hospital committed to providing exceptional patient-centered care in the region. They are seeking a dedicated full-time, permanent Administrative Director of Surgical Services to lead and oversee surgical operations in a supportive and collaborative environment. This position offers a rewarding opportunity for growth and leadership in a dynamic healthcare setting. Job Summary: As the Administrative Director of Surgical Services, you will be responsible for managing and directing the surgical services department. You will play a key leadership role, ensuring efficient and high-quality patient care, fostering a culture of excellence, and maintaining compliance with healthcare regulations. Key Responsibilities: Provide strategic and operational leadership for the surgical services department. Develop and implement policies, protocols, and procedures to optimize patient outcomes. Manage department budgets, staffing, and resources effectively. Ensure compliance with regulatory standards and accreditation requirements. Foster interdisciplinary collaboration to promote the delivery of exceptional care. Lead efforts to improve processes, quality measures, and patient satisfaction. Mentor and support a team of surgical staff, building a culture of teamwork and growth. Qualifications: Bachelor's degree in Nursing REQUIRED Master's degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred 3+ years of experience in surgical services required within an acute care setting 3+ years of leadership experience in surgical services Current RN license in the state of practice (in accordance with law and regulation) required Certified Nursing Operating Room (CNOR) preferred Certified Surgical Services Manager (CSSM preferred) Apply Today Join us and make a lasting impact on the community through your leadership and expertise! Send your resume to alex@amayastaffing.com

Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that all technical aspects, equipment, and systems function optimally to enhance the guest experience. You will collaborate with other managers and staff to create a seamless and enjoyable environment for families and individuals. Responsibilities: Equipment Maintenance and Troubleshooting: Supervise the maintenance and repair of all technical equipment within the center (e.g. arcade, bowling lanes, laser tag systems, etc.). Regularly inspect and troubleshoot equipment to identify issues promptly. Coordinate with external vendors or technicians for complex repairs. Maintain an inventory of spare parts, tools, and technical supplies. Facility Infrastructure: Oversee the technical infrastructure, including power distribution, lighting, sound systems, and network connectivity. Ensure compliance with safety standards and regulations. Address any facility-related technical challenges efficiently. Cleaning and Sanitization: Develop and implement cleaning protocols for technical equipment, gaming consoles, and touchscreens. Ensure that all surfaces are regularly sanitized, especially in high-traffic areas. Collaborate with Facilities/Janitorial manager to maintain a clean and hygienic environment. Technical Staff Management: Train and supervise Bowling/Games technicians. Foster a positive work environment, emphasizing teamwork and skill development. Partner with scheduling manager to schedule shifts and manage workloads effectively. Quality Assurance: Conduct regular quality checks on technical equipment and systems. Implement preventive maintenance schedules. Maintain records, address and report any discrepancies promptly. Collaboration: Work closely with the General Manager and other departments to align technical strategies with overall business goals. Provide input on capital investments related to technology upgrades. Requirements: Previous experience in technical management, preferably within an entertainment or hospitality setting preferred. Familiarity with various entertainment systems, audiovisual equipment, and IT infrastructure. Ability to lead and motivate a technical team. Quick thinking and effective problem-solving abilities. Willingness to work evenings, weekends, and holidays as needed. Physical and Environmental Requirements: Frequent bending, kneeling, and lifting up to 50 lbs. Frequent standing, walking and reaching around the FEC. Noise level may be moderate to high at times. Be able to work in a standing position for extended periods of time. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc. Cinemark is an Equal Opportunity Employer

Las Americas Immigrant Advocacy Center Job Description | Director of Advocacy and Legal Programs (Deadline: September 26) Las Americas is a nationally recognized organization dedicated to serving immigrants and asylum seekers with high quality legal services, advocacy, and support in the borderland communities surrounding El Paso, Texas and southern New Mexico. Founded in 1987 by the visionary co-founders of Annunciation House, Las Americas was designed to address the unmet legal needs of Central Americans fleeing civil war and political unrest in the 1980s. Since its founding, Las Americas has served over 50,000 persons, while advocating for a robust asylum system, working to reunify separated families, and advocating for systemic change to US immigration policy and practices. MEETING THE MOMENT Las Americas is at a key inflection point in its organizational history. The demand for high quality legal services for immigrants is at an all time high and capacity is limited. We seek an innovative leader equipped with a strong legal foundation adept at creative lawyering to guide a team of dogged advocates fueled by their commitment to the El Paso community and the fight for a more just world. POSITION OVERVIEW The Director of Advocacy and Legal Services will work closely with the Executive Director and legal program staff to articulate and execute a vision for all legal programs and services offered by the organization. The Director of Legal Services will supervise the legal team in an effort to best serve the mission of Las Americas. The directors time will be distributed as follows: legal strategy and advocacy (40%); management and supervision (40%); program development and evaluation (10%), and case work (10%). ESSENTIAL DUTIES AND RESPONSIBILITIES Legal Strategy and Advocacy Chart the short term and long term strategic direction for all legal programs and advocacy efforts in close collaboration with the Executive Director, fundraising staff, and program team supervisors and staff Develop internal team structure and legal services model that meets community and staff needs (in partnership with other members of the management team) Develop a thoughtful talent pipeline for all legal service roles (in partnership with other members of the management team) Authorize all advocacy endeavors as appropriate including but not limited to rapid response, sign on letters, statements, strategic interviews, advocacy meetings, and public actions in conjunction with the Executive Director Position Las Americas as a trusted community resource (in partnership with other members of the management team) Engage with the public, media, and donors regarding immigration policies and local border issues pertaining to immigration and the legal program at Las Americas as needed Serve as point of contact on all active impact litigation involving Las Americas as plaintiff Develop policies related to engaging in impact litigation Represent Las Americas in key coalitions and partner tables locally and nationally (in partnership with other members of the management team) Management and Supervision Quality control of the legal output through regular qualitative audits of each team (in partnership with other members of the management team) Assist supervisors and lead attorneys in assigning cases to staff attorneys, accredited representatives and paralegals, based on area of expertise and current caseload Effectively manage legal interns, volunteers (including pro-bono attorneys) based on team needs Optimize legal services capabilities through collaboration with private bar and other non-profit legal service providers (in partnership with other members of the management team) Oversight of Legal Programs Collaborate with staff attorneys and accredited representatives to identify viable cases and provide the best legal advice to prospective clients and pending intakes to make timely decisions of what cases can be accepted for representation Assist supervisor and lead attorneys in co-chairing difficult cases Stay abreast of legal changes in the field and identify means of training all staff to ensure everyone, from the executive director to front desk, is aware of how changes impact day-to-day services Implement and oversee use of efficiency and case management systems Compliance with Ethical and Grant Obligations Ensure legal systems are meeting current demand and grant requirements with healthy and attainable deliverables (in partnership with other members of the management team) Safekeeping and proper disposition of legal records, including client documents (in partnership with other members of the management team) Ensure compliance and monitoring of IOLTA account Client relations in problematic cases and/or client complaints Ensure competency of legal staff and oversight of accredited representative program IDEAL CANDIDATES WILL HAVE: Expertise in immigration law and policy Previous successful management experience Exemplary organizational and internal systems-building skills Experience working with indigent and vulnerable populations Commitment to continuous growth and development of others Demonstrated commitment to social justice and service to others Spirit of collegiality, creativity, and initiative Ability to break down silos and view legal program areas holistically Flexibility to transition from strategic to granular as needed by the legal team Commitment to long-term relationship building both internally and external to the organization Excellent customer service skills Demonstrated thought leadership Love and respect for our borderland region REQUIRED SKILLS AND QUALIFICATIONS Juris Doctorate degree with membership in good standing in the bar of any state and/or the District of Columbia Minimum of 3-5 years experience in immigration law (5 years preferred) Minimum of one year of experience supervising legal staff (may include supervision of paralegals) Knowledge of affirmative and removal defense work before USCIS, the Immigration Court, and Board of Immigration Appeals Well-organized, self-motivated, able to work well under pressure, and able to work collaboratively and as part of a team Excellent written, analytical, oral, organizational, and time management skills Must always maintain professional demeanor and excellent work ethics Strong public speaking ability Proficiency with computers, common office equipment, MS Office, Google Suite, legal case management software Must work locally out of El Paso, TX PREFERRED EXPERIENCE Bilingual - English/Spanish strongly preferred but not required Direct services experience Ability to stay up to date with immigration policies and procedures to provide guidance and training for legal teams Experience with media interviews Experience with impact litigation Experience working with people from diverse backgrounds, including low-income populations, people who are marginally housed, immigrants, LGBTQ individuals, people of color and/or persons with disabilities, and survivors of trauma Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants SALARY Minimum salary starting at $80,000 and not to exceed $90,000 BENEFITS Health insurance benefits paid with employer contributions Flexible work environment and schedule Paid time off includes personal, sick, vacation and all federal holidays TO APPLY Send resume, cover letter, and (3) references via Bamboo. Las Americas Immigrant Advocacy Center is an equal opportunity employer and offers equal employment opportunities in recruitment, selection, and advancement with no regard to race, cultural heritage, nationality, religion, age, sex, sexual orientation, marital status, physical or mental disability, political affiliation, or any other status protected under the law.

We are currently looking for a highly organized and customer-focused individual to join our team as a Service Manager at our restaurant. As a Service Manager, you will be responsible for overseeing the front-of-house operations and ensuring excellent customer service. Your duties will include managing and training the service staff, implementing service standards, and maintaining a positive and welcoming atmosphere for guests. You will be responsible for handling customer inquiries and resolving any issues or complaints that may arise. Additionally, you will collaborate with the kitchen and bar staff to ensure smooth coordination between the front-of-house and back-of-house operations. Strong leadership skills, exceptional communication abilities, and a passion for delivering exceptional guest experiences are key qualities for success in this role. If you have previous experience in a managerial role within the hospitality industry and are committed to providing outstanding service, we would love to hear from you. Work schedule 8 hour shift Weekend availability Monday to Friday Holidays Day shift Night shift Supplemental pay Bonus pay Benefits Flexible schedule Employee discount Paid training

Job DescriptionSummary/Objective: The primary objective of the District Operations Manager is to be a hands-on leader who utilizes leadership, delegation, follow up, and feedback to operate an efficient and profitable market. This position must demonstrate technical skills as well as a solid understanding of business operations and leadership techniques in guiding their team to operational excellence. Every Watermill Express employee is expected to perform their job in a professional manner to provide the best possible service to our customers. This includes following all policies, procedures, job duties and the company's Pledge of Conduct. The Pledge of Conduct includes conducting work honestly, fairly and with integrity. This is a salaried exempt position offered at $70,000 annually. Plus discretionary incentives Essential Functions: Responsible for identifying and maximizing sales opportunities. Operate within the provided budget to drive market profitability. Evaluate units to ensure processes and procedures are consistently completed. Partner with corporate to review sales and functionality reports, identify issues and/or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales. Provide guidance, training, feedback and follow-up to market employees. Manage all market employee's performance. Assist with developing operational KPI's with targets that are measured and reviewed on monthly basis. Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance. Champion safety: ensure monthly safety meetings occur consistently and presentations are impactful and relevant. Monitor P&L results to meet budgetary requirements. Ensure inventory control procedures are in place and operational. Manage vehicle fleet to ensure routine service and maintenance is performed. Identify and initiate methods to drive water and ice sales throughout the market. Utilize networking and relationship building skills to source, develop, and maintain new sales opportunities. Create and execute impactful events such as grand opening celebrations and/or sponsorships to drive market sales. Regular and predictable attendance for required schedule. Follow safety guidelines and act in a safe manner. Extensive Travel required. All other duties assigned. Benefits: No Cost Employee Only Medical Insurance Company provided vehicle Employer HSA Contributions (if applicable) No Cost Life and AD&D Insurance Optional benefits include Dental, Vision, Supplemental Life, Short-term Disability, Accident and Critical Illness coverages Vacation Accrual Paid Holidays 401k and Roth Eligibility with Company Match Knowledge, Skills, Abilities: Strong leading and team building skills Ability to balance hands-on with oversite duties. Well-developed written and oral communication skills. Good working knowledge of Microsoft Office (Word, Excel, Outlook). Bilingual English/Spanish preferred. Prior knowledge of the units and process/procedures preferred. Intermediate to advanced electrical, maintenance or similar skills preferred. Team player with a positive attitude. Attention to detail and task completion. Clean motor vehicle record and current valid driver license. Physical Requirements: Ability to lift 50 pounds. Capable of climbing ladders, walking, standing, stooping and bending. Ability to work safely in limited space inside refill stations. Ability to work in a variety of weather conditions, including extreme heat and cold. Ability to safely operate a motor vehicle. Ability to work some weekends or evening work. Education and Experience: High School Diploma or equivalent. College degree preferred. Five years management experience preferred. If you meet the requirements outlined above and would like to work for a successful company, we encourage you to apply today! **************************************************************************************************************** Right to Work/E-Verify Powered by JazzHR 6nqoNcZRnQ

Role OverviewSodexo is seeking a Resident District Manager to oversee all campus dining operations for New Mexico State University located in Las Cruces, NM. NMSU is New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research and service at all levels. Recognized as a top-tier university by U. S. News & World Report, NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. Our RDM will excellent client relations skills, strong financial acumen, and ability to build strong teams. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment. Incentives*Relocation is available. *What You'll Dohave oversight of day-to-day operations deliver high quality food service achieve company and client financial targets and goals develop and maintain client and customer relationships develop strategic plans create a positive environmentensure Sodexo standards are met What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively have culinary production experience and a strong background in safety and sanitation compliance can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service prioritize tasks and exhibit flexibility to take on additional responsibilities as neededdemonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years