Service manager jobs in Fairfield, CT

Business and Operations Manager Company: Little London Collective Industry: Luxury Home Construction Job Type: Full-Time About The Little London Collective LLC is a fast-growing luxury construction company specializing in high-end residential projects across Connecticut and New York. Founded to bring greater transparency, project management discipline, and operational efficiency to the building process, the company is redefining how premium construction projects are delivered. We are seeking a motivated and detail-oriented Business & Operations Manager to join our team and help strengthen the company's operational foundation as we continue to scale. This role will play a key part in building the systems, structure, and processes that support our growth. Role Overview The Business and Operations Manager is responsible for coordinating and overseeing the internal operations of The Little London Collective. This position ensures that business systems, financial processes, and administrative functions run efficiently and support the company's growth. The role requires a detail-oriented and process-driven individual who can manage multiple priorities and maintain organizational structure across teams. Key Responsibilities Operations Management Manage and improve day-to-day business operations, systems, and workflows. Oversee administrative infrastructure including technology tools, document management, communications, and facilities. Standardize operating procedures across projects, ensuring consistency in reporting, documentation, and compliance. Create and maintain internal corporate file systems to organize all business and project related documentation. Support procurement and vendor management, including tracking contracts, payments, and deliverables. Financial and Budget Support Assist the CFO and leadership team with project budgeting, financial tracking, and forecast preparation. Consolidate project-level financial data into regular management reports. Coordinate with accounting to ensure timely invoicing, payments, and reconciliations. Legal and Compliance Support preparation and management of client contracts, NDAs, and service agreements. Maintain accurate records of all corporate and project-level documentation. Ensure compliance with company policies, licensing, insurance, and reporting requirements. HR and Administrative Support Support onboarding and contractor management processes. Coordinate with leadership on performance tracking, staffing schedules, and role assignments. Reporting and Internal Communication Prepare periodic management reports summarizing project status, budgets, and key performance metrics. Maintain internal dashboards and records to support decision-making. Facilitate communication between leadership, project teams, and external partners. Qualifications 5+ years of experience in business operations, administration, or project management. Strong organizational and problem-solving skills. Familiarity with financial reporting and business planning processes. Familiarity with legal contracts. Proficient with productivity and collaboration tools (e.g., Google Workspace, Microsoft 365, or similar). Ability to manage multiple projects and deadlines in a fast-paced environment. Experience in construction, real estate, or design industries preferred. Why Join Opportunity to help build efficient operational systems within a growing company. Direct exposure to leadership decision-making and business planning. Collaborative, team-based work environment with clear accountability and structure. This is an in-office position with flexible hours. While we're happy to accommodate your schedule, we're seeking a consistent commitment of at least 4-5 hours per day on site, Monday through Friday, with remaining hours that may be completed remotely. The role will begin as a contract position, with the potential to transition into a full-time, salaried role based on performance and company growth. Compensation will be commensurate with experience and the agreed-upon schedule.

Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr

The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit organization in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit **************** MMRF CORE VALUES: At the MMRF our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below: Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve. Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries. Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community. Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others. Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect. POSITION OVERVIEW: Reporting into the Senior Study Manager, the Associate Manager, Clinical Operations, is responsible for providing operational management support in the conduct of MMRF clinical trials and translational research studies. Essential Functions: Provides clinical operations support for the MMRC Horizon adaptive platform trials including communications with MMRC sites, CROs, trial vendors, pharma partners and other duties as assigned. Under the direction of the Senior Study Manager, manages the development of trial documents, review of study materials, and facilitation of document review Follows up with sites regarding clinical data issues, ensuring data is entered in a timely fashion Prepares, submits and maintains study documents to the IRB Provides support to management in the development of FDA communications and submissions Establishes, updates, tracks, and maintains study-specific trial management tools/systems, and status reports as required Facilitate with drug depot, ensure appropriate inventory is available throughout the trial, liaise between drug depot and CRO Provides support for safety report review, submission preparation and documentation, communicating with medical and other stakeholders to ensure timely review and follow up Work with vendors to ensure study systems are functioning per protocol and sponsor requirements Collects, aggregates, and reports on MMRC study data Develops PPT presentations and other documents as directed Communicates effectively with team members and management relaying protocol/study related issues and proposed solutions Assists with review of clinical study reports Follows internal electronic filing guidelines and maintains accurate study files Performs other duties as assigned by management Qualifications: Bachelor's Degree required Minimum of 5 years of oncology clinical trials coordination or management required. Working knowledge and comfort with MS Office suite (PPT, Word, Excel, Outlook, TEAMS) Excellent communication skills (verbal and written) Problem-solving and attention to detail for the ability to deliver on specific study activities Friendly, flexible, adaptable, and eager to learn new skills, collaborate, and work closely with team members and leadership Working knowledge of clinical trial regulations (FDA, OHRP) and ICH GCP guidelines. 10% domestic travel required EEO STATEMENT: The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law. The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.

Store Code: SS - Human Resources Brands () Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family. Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives. We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table! As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments. What we'll ask of you: Department Management: Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments Ensure departments meet or exceed sales and profit targets Maintain high standards of sanitation and safety, ensuring compliance with all regulations People Development and Diversity: Direct, oversee, and evaluate the training of all non-perishable department team members Monitor and evaluate associate performance and ensure associates have development plans to support professional growth Foster a culture of diversity and inclusion within the team Control turnover by fostering a positive work environment Labor Relations: Manage labor relations to ensure compliance with company policies and labor laws Address and resolve employee issues and grievances in a timely and effective manner Customer Service Excellence: Cultivate a culture of excellence in customer service, providing best-in-class service Ensure customers experience a well-stocked store with the freshest product offerings Support team members in their training to consistently deliver exceptional customer service Operational Efficiency: Coach and provide feedback for efficient operations to better reduce and control costs Implement and oversee action plans to improve department performance Monitor inventory levels and ensure accurate stock management Compliance and Safety: Ensure all departments comply with company policies and regulatory requirements Conduct regular safety audits and training sessions Maintain a clean and safe working environment for all associates What you bring to the table: 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience Highly motivated, results-oriented, and a self-starter with a proven track record of success Strong ability to influence and communicate effectively across different functions Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders High level of customer service skills, with a genuine passion for exceeding customer expectations Creative and strategic thinking abilities to drive innovation and continuous improvement Effective organizational and time management skills to ensure efficient operations Ability to work flexible hours, including weekends and holidays What we bring to the table: Culture committed to celebrating diverse backgrounds and experiences Comprehensive benefits Opportunities for professional development and career growth Associate discounts Team of associates dedicated to serving our local customers and supporting our communities Salary: $64800-$97200 If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply . Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Employment Type: Full-time Available Positions: 1 Application Deadline: Nov 20, 2025 The Plant Manager will oversee daily operations of our printing facility, ensuring optimal performance, safety, and quality across all production lines. This role requires a hands-on leader with deep experience in flexographic, gravure, and rotary letterpress printing, and a passion for continuous improvement and innovation. Key Activities Lead and manage all plant operations, including production, maintenance, quality control, and logistics. Ensure compliance with safety, environmental, and regulatory standards. Drive operational excellence through lean manufacturing, Six Sigma, and other continuous improvement methodologies. Collaborate with engineering and R&D teams to implement new technologies and custom machinery. Monitor KPIs and production metrics to ensure efficiency and cost-effectiveness. Manage staffing, training, and development of production personnel. Oversee inventory management, procurement of raw materials, and waste recycling processes. Maintain high standards of quality control and ensure customer satisfaction. Support strategic initiatives, including facility expansion and new product launches. Preferred Skills Proven leadership in high-security printing and RFID integration is a plus. Experience with custom-built machinery and engineered manufacturing solutions. Excellent problem-solving, communication, and team-building skills. Educations & Experience Bachelor's degree in Engineering, Manufacturing, or related field (MBA preferred). 7+ years of experience in plant management within the printing or packaging industry. Strong knowledge of flexo, gravure, and rotary letterpress printing technologies. Are you looking for your next opportunity? We can help. Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible. TQR is an equal-opportunity employer that encourages diversity. We will consider all applications. Accommodation for applicants with disabilities is available upon request. Are you looking to hire? Get started here: ****************************************************** See hiring advice: ******************************************* See all available opportunities: ******************************************* We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application. Job ID: 8036

ASSISTANT STORE MANAGER WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal Mobility Across Brands Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

APP Cardiac ICU Nights Scheduled Hours: 40 Position Type: Full-Time - Nights EMR System: Epic Why Choose Yale New Haven Health? Excellent work environment -Keeping the patient at the center of everything we do, we focus on improving clinical care, outcomes, patient satisfaction, safety, value, clinical research, and education. Our efforts reach beyond the walls of our hospitals to care for our communities, too. Career Advancement "- Unlock your potential and embrace exciting opportunities for professional growth and career advancement within our esteemed healthcare system. Relocation Assistance "- We recognize how vital a smooth transition is, and with our relocation assistance , your journey can be seamless. Benefits: "- Competitive salary, comprehensive health, dental, and vision insurance. Pension plan matched tax-sheltered annuity plan and Roth contributions -tuition assistance effective day one. Generous PTO program, loan forgiveness program. Employment Perks "- Employee wellness initiatives and support programs. Professional development and continuing education opportunities . "Yale New Haven Health includes Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, and Westerly hospitals; several specialty networks; and Northeast Medical Group, a physician-led multi-specialty group with over 1,000 physician s . Intriguing cities with something for everyone, whether you love arts, history, parks or delicious food. Responsibilities As a valued member of our team, you will: Provide assessment, triage, and therapeutic management of patient/family needs throughout the process as an integral part of an interdisciplinary team. W ork in collaboration with the attending supervising/collaborating physician(s) in accordance with state law and hospital regulations, hospital policy, protocols , and clinical pathways, and may provide autonomous team-based care. Obtain medical histories, performs physical examinations, reviews/orders diagnostic/therapeutic tests and radiologic results, formulates and manages patient treatment plans. The APP will educate patients and families on care and available resources, in collaboration with the interdisciplinary team . This includes admitting instructions, treatment plans, potential side effects, and discharge plans. The APP , as part of a inter disciplinary team, provides psychosocial support to patients, their family members, and significant others in a caring, ethical, and professional manner. Qualifications EDUCATION Graduate from an accredited Nurse Practitioner or an accredited Physician Assistant Program. EXPERIENCE Critical care experience preferred Would consider motivated new graduates with appropriate exposure and preparation Active, unrestricted CT medical license or in process of obtaining ACLS/BLS (as required ) Certification DEA License Additional Information To learn more, please email or schedule a time to speak with our Recruiter: Chris DeRamcy at" ********************** . ""You can also use the booking feature below to schedule a phone conversation: " Book time with DeRamcy, Chris: 15 minutes meeting EEO/AA/Disability/Veteran YNHHS Requisition ID 140442

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables: Core Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPI Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development Support sales professionals in closing sales Facilitate the implementation and success of special events held at the retail store Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs Clientele/Service Management Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development Ensure store data capture goals are being achieved Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures Partners with the sales professionals in the administration of special order requests Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance Provide formal and informal feedback to staff to build ongoing development opportunities Explain and enforce KPIs and ensure that staff is trending to those measures Qualifications Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff Ability to manage multiple tasks in a fast-paced environment Proven ability to drive results, and strategic vision to develop business Language skills (Spanish) are a plus Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $80,000 - $92,500 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

ABOUT Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. JOB OVERVIEW The General Manager (GM) is the clear link between the Bloomingdale's brand vision and how it comes to life in the store. The GM is a local business owner with a shopkeeper mindset responsible for making things happen, effectively driving business priorities to achieve financial results in the respective Store. The GM recognizes the changing market dynamics and will lead by example, dreams big, is intellectually curious and skilled at influencing others. The GM is a floor-present leader who is responsible for leading and developing the Stores' teams. The GM sets the standard for an outstanding customer experience with a customer first, always mindset and drives the engagement of our colleagues. ESSENTIAL FUNCTIONS & CORE COMPETENCIES: The GM has the mindset of an entrepreneur and creative thinker - drives business at the local level. Demonstrates strong business acumen and a point of view about how they will grow their business. Can use data and intuition fluently to support. Works collaboratively with partners to drive their store forward; expects elevated standards in everything we do - the level of service we provide, our visual standards, etc. The GM focuses on the Customer - champion omnichannel business model and level-up understanding of customer needs. Encourages and actively participates in customer discovery that yields conversion and relationships. Delivers on strategies for elevated and differentiated services and experiences; thus, strengthening the relationships between our best sellers and our customers. Exhibits strong influencing and relationship building skills - both internally and externally with the vendor community (i.e., concessions) and in their community. The GM proactively partners cross-functionally through influence and build relationships across central functions to drive their store's business. The GM is active in the store's market, acts as a brand ambassador to represent Bloomingdale's - gaining new customers and goodwill in the local area. Exhibits a strong appreciation for merchandising / product - needs to be able to articulate and substantiate the needs of the market and partner with merchants to strategize what we go after with credibility. Sell what we have and advocate for what we need. GMs must have a passion for style, fashion and creativity, and at the same time have an enthusiastic, never-ending curiosity for how tactical strategies can maximize business, a balance of art & science. Serves as the chief talent manager and is the owner of talent in their store. The GM is a people leader who has a strong ability to guide and provide structure to his/her teams. Motivate teams and sets clear, specific expectations with accountability. The GM is a strong coach who develops his/her talent and grooms future store leaders. The GM demonstrates strong command skills and inspirational floor-present leadership. The GM communicates with clarity, to engage both customers and colleagues in a simple yet dynamic way. Influences customers to love us and inspires colleagues to believe in us. Leads through empowerment and is a role model by demonstrating/executing what is expected of others. He/she is a culture creator and carrier. Exhibits strong functional proficiency. Demonstrates foundation of operational excellence and essentials of running P&L (including expense and shortage). Capitalizes on key business opportunities and delivers on key performance indicators. GMs need to have high say-do ratio and brings strategies to consistent successful execution. Demonstrates ability to be agile and can prioritize in a fast-paced environment - can juggle multiple projects - can identify primary and secondary objectives, prioritize tasks, and communicate effectively to team members and key stakeholders. Ability to monitor and maneuver workflow to achieve priorities. Proven ability to put in place multifaceted retail strategies that support and drive business outcomes. Can make quick decisions. QUALIFICATIONS We encourage candidates with either a bachelor's degree or equivalent work experience in a related field to apply. 5+ years direct experience. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. PHYSICAL REQUIREMENTS Position requires prolonged periods of standing/walking around store or department. May involve reaching, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. Frequently lift/move up to 25lbs. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Operations Site Manager manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Ensures smooth operation of transfer station regarding unloading, loading, weighing, and sorting. Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures. Report to and communicate with Director of Post Collection, on opportunities to distinguish trends and recognize problems and implement plan of action. Manages the day-to-day operations of the transfer station and rail yard(s), and provides daily support to Operations manager(s), supervisors in transfer station, scale operators, operations, and laborers. Develop and implement operational procedures to maximize efficiency and minimize costs. Coordinates the loading of trailers and the unloading of materials. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations. Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management. Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable. Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs. Responsible for conducting monthly safety meetings/ training sessions. Promote a “safety before schedule” mindset throughout operation. Performs site inspections and addresses facility issues timely. Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Requirements and Qualifications:: 7 - 10 years of work experience (in addition to education requirement) in solid waste operations leading employees Associate's degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience 3 + years of supervisory experience Effectively handle employee grievances and conduct investigations Prior experience in environmental services a plus Experience with transfer stations and heavy equipment operations. Experience overseeing business plans, developing and tracking budgets Demonstrated ability to use a data-driven approach to decision making Leadership capabilities working across a matrix organization Experience implementing safety (OSHA) programs and equipment specifications Proven ability to work efficiently with minimal direct supervision Demonstrated ability to motivate others to achieve results Proven experience meeting business commitments, driving change and implementing process improvements Excellent interpersonal and customer service skills Strong organizational skills and attention to detail Time management skills with a proven ability to meet deadlines Analytical and critical thinking skills Proficient with Microsoft Office suite or related software Must be able to work outdoors in all kinds of weather. Proven experience in managing labor relations in a unionized environment Excellent computer skills with the ability to handle multiple programs and systems. Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices Must have desire and ability to learn the company's software applications Willingness to work flexible hours, including weekends and occasional holidays Ability to lift up to 50lbs Must be able to walk around the facility Bilingual (English / Spanish) a plus Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Bonus: This role is bonus eligible as part of the compensation package. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.

About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points. Key Responsibilities: Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries. Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast. Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events) Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions Conduct product segmentation to ensure shelf availability and correct replenishment strategies Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset Support finance in developing latest estimates and 3-year plan for assigned portfolios Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team Track forecast accuracy and report against targeted levels Create reports illustrating current forecasts and past forecast performance Continuously improving demand forecasting techniques and methods with competitive industry methods Basic Qualifications/Requirements: 5-7 years of relevant Supply Chain experience Bachelor's degree (Supply Chain Management Preferred) Proven experience partnering with international supply chain teams Demonstrated understanding of all aspects of End-to-End Supply Chain Management Forecasting and Statistical Modeling Manufacturing Warehousing Logistics/Distribution Compensation: 125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K) HEINEKEN Behaviors Connect Shape Develop Deliver Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law. This position is not available for visa sponsorship. This position is not eligible for relocation assistance.

Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits Paid Training Daily Pay available SafeSplash Brands Curriculum Certification Bonuses Opportunities Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Insurance Paid-Time Off 401k Responsibilities: Operations Management Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. Labor Management: Effective use of labor to maximize utilization and class mix. Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promotor Score (NPS) to measure effectiveness and adjust where needed. Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement Local Marketing: Develop and implement a local marketing strategy to promote the school's programs and ensure continuous growth and community involvement. Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities. Job Type Full-time Pay: Based on experience, location and volume impacts Weekdays, Weeknights and Weekends required 40+ hours a week (typically 40 hours a week; seasonality can impact this) Work Location: On-site Requirements 3-5 years of management experience leading large teams. (30+ employees) High school diploma or equivalent required; a bachelor's degree in recreation, sports management, business administration, or a related field is preferred. Strong written and verbal communication skills. Ability to multi-task in a fast-paced environment while being agile and taking initiative. Strong critical thinking skills and proactive approach to problem-solving. Must be able to lift 30 lbs. and be on your feet for long periods. CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided) Lifeguard and Certified Pool Operator certifications preferred. Aquatics management or swim instruction experience is a plus.

Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference

The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Recruit, interview, hire, and train new staff. Conduct performance evaluations. Organize and manage staff schedules. Handle corrective actions and terminations. Oversee all store operations. Duties/Responsibilities: Manage sales, expenses, payroll, and shrinkage to meet financial goals. Utilize the Monthly Staffing Guide for optimal scheduling. Create weekly Crew Member schedules three weeks in advance. Implement programs that drive sales and enhance customer engagement. Develop strategies to boost customer count and loyalty. Collaborate with Pro Market Team Managers to grow the wholesale business. Oversee ordering processes and profit/loss management. Ensure timely execution of company communications. Maintain high customer satisfaction through exemplary service. Coach staff on product knowledge and sales techniques. Set and monitor performance goals. Enforce operational and personnel policies. Ensure accurate payroll processing and compliance with asset protection standards. Uphold legal requirements and represent the brand's values. Stay updated through training programs. Maintain flexibility in scheduling including nights, weekends and some holidays. Ensure timely completion of Omni orders. Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Effective time management and organizational skills. Strong analytical and problem-solving capabilities. Ability to prioritize and delegate tasks. Proficiency in Microsoft Office Suite or similar software. Detail-oriented with the ability to multitask under pressure. Strong leadership and management skills. Budget development and maintenance experience. Thorough understanding of company policies and practices. Flexibility for evening, weekend, and holiday shifts. Preferred knowledge of industry and products. Education and Experience: Business, Business Administration, or a related field Degree preferred, or equivalent work experience. Two years of retail management experience preferred. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!

The Retail Store Manager is responsible for running day-to-day sales and operations while meeting excellent customer service standards. Essential Functions (not all-inclusive): Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives Stay current on financial data, inventory, and other statistics Be sure that all products in the store are available for purchase and displayed appropriately Oversee and manage payroll, recruiting, hiring and training of store employees Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned. Promote the Music & Arts lesson program and assist teachers Demonstrate outstanding customer service to each and every customer Additional duties as assigned Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks for full time employees including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $19.00 - $21.00/hr plus bonus depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Requirements: High School Diploma or Equivalent 2 years of relevant work experience Preferred Requirements: 3-5 years retail experience Musical experience and interest Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ...@guitarcenter.com.

Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work

Full-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading! The position offers a $5,000 signing/relocation bonus. PURPOSE: The Manager of Customer Service is responsible for overseeing Customer Service operations at HVN while working in partnership with the Manager of Ramp Operations. This role ensures that Avelo delivers a safe, reliable, and caring experience for every Customer. The Manager leads a team of Supervisors and Customer-facing Crewmembers, instilling a culture of compliance, accountability, and exceptional service. The position reports directly to the Regional Manager and works closely with peer station leaders to ensure seamless operational and Customer experience performance across both HVN. RESPONSIBILITIES: Lead and manage Customer Service operations at HVN, serving as the primary station leader for all Customer-facing activities. Partner with the Manager of Ramp Operations to ensure cohesive and efficient management of HVN operations. Provide direct leadership, coaching, and support to station Supervisors, ensuring they are empowered to lead their teams effectively. Ensure strict adherence to all regulatory requirements, company policies, and standard operating procedures. Drive Customer experience excellence, resolving escalations and ensuring service recovery efforts uphold Avelo's standards. Manage day-to-day station performance, including on-time performance, baggage handling, Customer satisfaction, and compliance. Partner with the Regional Manager to develop and implement strategies that improve operational reliability and service delivery. Ensure adequate staffing coverage, including scheduling, shift assignments, and managing overtime as necessary. Monitor station metrics and provide regular reporting to the Regional Manager and senior leadership on station performance and improvement opportunities. Support new station initiatives, Crewmember training, and play a critical role in cultural alignment with Avelo's Soul of Service. Coordinate with OCC, Customer Support, and other internal departments to resolve operational challenges, irregular operations, and Customer concerns. Maintain readiness for emergency and irregular operations, ensuring Crewmembers are trained and prepared to respond appropriately. Requirements Minimum of five (5) years of airline Customer Service and/or Airport Operations experience. Minimum of three (3) years of leadership or management experience in a station or customer service setting. High School diploma (or equivalent) required; Bachelor's degree in aviation management, business administration, or a related field highly desired. Strong understanding of DOT, FAA, TSA, and ADA regulations. Must be Complaint Resolution Official (CRO) certified or able to become qualified within 30 days. Valid driver's license and ability to obtain airport-issued ID badges. Excellent communication, problem-solving, and decision-making skills. Ability to thrive in a fast-paced, high-pressure environment and work flexible hours, including nights, weekends, and holidays. X-FACTORS: Demonstrated ability to lead through change while fostering a positive and safe work environment. Experience managing multi-station responsibilities or working in a complex operational environment. Proven track record of driving operational performance and Customer experience improvements. KEY METRICS FOR SUCCESS: Achieve on-time performance (D:0 / A:14) and completion factor goals for HVN. Maintain Customer satisfaction scores (NPS) at or above company target and keep DOT complaint levels below industry average. Keep mishandled baggage rate (MBR) within target thresholds. Ensure 100% compliance with FAA, TSA, DOT, and ADA/CRO requirements. Foster Crewmember engagement and retention while providing consistent coaching and performance feedback. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, etc.) Avelo is an Equal Opportunity Employer

On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading! The position offers a $5,000 signing/relocation bonus. PURPOSE: The Manager of Customer Service is responsible for overseeing Customer Service operations at HVN while working in partnership with the Manager of Ramp Operations. This role ensures that Avelo delivers a safe, reliable, and caring experience for every Customer. The Manager leads a team of Supervisors and Customer-facing Crewmembers, instilling a culture of compliance, accountability, and exceptional service. The position reports directly to the Regional Manager and works closely with peer station leaders to ensure seamless operational and Customer experience performance across both HVN. RESPONSIBILITIES: * Lead and manage Customer Service operations at HVN, serving as the primary station leader for all Customer-facing activities. * Partner with the Manager of Ramp Operations to ensure cohesive and efficient management of HVN operations. * Provide direct leadership, coaching, and support to station Supervisors, ensuring they are empowered to lead their teams effectively. * Ensure strict adherence to all regulatory requirements, company policies, and standard operating procedures. * Drive Customer experience excellence, resolving escalations and ensuring service recovery efforts uphold Avelo's standards. * Manage day-to-day station performance, including on-time performance, baggage handling, Customer satisfaction, and compliance. * Partner with the Regional Manager to develop and implement strategies that improve operational reliability and service delivery. * Ensure adequate staffing coverage, including scheduling, shift assignments, and managing overtime as necessary. * Monitor station metrics and provide regular reporting to the Regional Manager and senior leadership on station performance and improvement opportunities. * Support new station initiatives, Crewmember training, and play a critical role in cultural alignment with Avelo's Soul of Service. * Coordinate with OCC, Customer Support, and other internal departments to resolve operational challenges, irregular operations, and Customer concerns. * Maintain readiness for emergency and irregular operations, ensuring Crewmembers are trained and prepared to respond appropriately. Requirements * Minimum of five (5) years of airline Customer Service and/or Airport Operations experience. * Minimum of three (3) years of leadership or management experience in a station or customer service setting. * High School diploma (or equivalent) required; Bachelor's degree in aviation management, business administration, or a related field highly desired. * Strong understanding of DOT, FAA, TSA, and ADA regulations. * Must be Complaint Resolution Official (CRO) certified or able to become qualified within 30 days. * Valid driver's license and ability to obtain airport-issued ID badges. * Excellent communication, problem-solving, and decision-making skills. * Ability to thrive in a fast-paced, high-pressure environment and work flexible hours, including nights, weekends, and holidays. X-FACTORS: * Demonstrated ability to lead through change while fostering a positive and safe work environment. * Experience managing multi-station responsibilities or working in a complex operational environment. * Proven track record of driving operational performance and Customer experience improvements. KEY METRICS FOR SUCCESS: * Achieve on-time performance (D:0 / A:14) and completion factor goals for HVN. * Maintain Customer satisfaction scores (NPS) at or above company target and keep DOT complaint levels below industry average. * Keep mishandled baggage rate (MBR) within target thresholds. * Ensure 100% compliance with FAA, TSA, DOT, and ADA/CRO requirements. * Foster Crewmember engagement and retention while providing consistent coaching and performance feedback. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, etc.) Avelo is an Equal Opportunity Employer

The Biomed IDN Area Service Manager position is responsible for managing a large comprehensive and geographically dispersed IDN and responsible for managing the biomedical resources and service, financial operational and customer service delivery. Your role: * Coordinate and facilitate all service activities associated within the IDN Service Delivery. * Manage customer relationship and effectively partner with Sales counterparts. * Lead and facilitate regular customer meetings focused on service-related issues, projects and delivery with the goal to drive strong customer satisfaction results. * Develop, coach and lead direct reports and people managers. You're the right fit if: * Bachelor's Degree or equivalent work experience including a minimum of 5 years of leadership experience and/or project management experience. * Strong working knowledge of state and federal regulations with the ability to ensure department readiness for state and The Joint Commission or DNV inspections. * Demonstrated experience managing FSE and/or BMET resources. * Ability to travel extensively to customer sites, zone office or identified locations for meetings, training, and business needs. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The base pay range for this position is $126,000 to $201,000. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Long Island, New York. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.