Service Delivery Manager - Apple Information Security
Apple 4.8
Service manager job in Sunnyvale, CA
**Role Number:** 200***********
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We're a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other's ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it!
We are seeking a strategic and results-oriented leader in Service Delivery to drive and advance our security service portfolio, ensuring consistent delivery excellence, operational efficiency, and customer satisfaction. This role will drive the evolution, optimization, and continuous improvement of our security service offerings, aligning capabilities with business objectives and emerging security needs. The ideal candidate will possess a strong blend of technical or security expertise, leadership skills, and a customer-centric approach.
**Description**
The Service Delivery Manager will be responsible for influencing and driving transformational change to across the organization. This is an opportunity to play a key role in shaping the future of our service offerings. You must be passionate about service excellence and continuous improvement.
**Minimum Qualifications**
+ Demonstrated ability to manage, lead, and inspire teams while driving transformational organizational change
+ Expertise with service delivery management; overseeing the end-to-end delivery of managedservices
+ Experience leading teams in a matrixed environment including working with security engineering, engineering managers, software developers, and other cross-functional teams
+ Strong problem solving skills; with the ability to lead through ambiguity to deliver incremental value to our customers
+ Exceptional communication and presentation skills
**Preferred Qualifications**
+ Experience in leading an MSP (managedservice provider) or MSSP (managed security service provider) organization
+ Expert knowledge of servicemanagement frameworks (e.g. ITIL) and security best practices.
+ CISSP and related security certifications is a plus
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .
Team Summary: The Destination Services Team is a part of the Global Mobility Services department. We are committed to supporting ByteDancers at all stages of their mobility journey and providing best-in-class destination services experience through professional management of destination service resources, ensuring the reliable adoption of standard global mobility processes and policies, and managing external vendor performance. Destination services include: - Home rental service: Assist with finding housing options, negotiating lease terms. - Settling-in service: Assist with bank account opening, utilities set up, etc. - Area tour service: Introduce the community facilities of the area surrounding the office and popular areas for renting. - School search service: If there are accompanying children, share information on local schools, accompany school visits, provide guidance on the school application process, etc. Responsibilities: - Responsible for overseeing the landing destination services in all countries in the AMS region, managing local vendors, improving employee satisfaction scores, and standardizing operational processes. - Assign cases in the AMS region to vendors, and ensure a high level of service delivery and employee experience by effectively managing global vendors and local partners, and setting up operational processes and mechanisms, etc. - As a key point of contact, deal directly with employees and stakeholders on escalations or complex matters, in a timely and proactive manner, including coordinating service delivery and follow-up resolution between local service providers and employees. - Monitor and manage vendor spending by reviewing invoices and ensuring a cost-efficient approach is taken. - Work closely with Policy team, HROP team, and business teams, understand business needs, to ensure preparedness. - Responsible for employee experience improvement, which involves building and updating the knowledge base for all AMS countries, training both internal and external stakeholders, as well as creating and updating country-specific checklists, guidelines, and manuals. - Driving global projects to create efficiencies for the team and stakeholders
Minimum Qualifications: - Bachelor's degree or higher in a relevant field. - 5+ years of experience in vendor management and driving global projects - Proficiency in English and Mandarin is required, as this role will support employees relocating from China to the U.S. and ensure smooth communication throughout the transition. Preferred Qualifications: - Strong communication and problem-solving skills, a high level of resilience, and the ability to adapt according to business development needs. - Advanced data analysis and logical thinking abilities, able to analyze business data from different dimensions and develop improvement plans.
$116k-200k yearly est. 7d ago
Research Services Lead
Latham & Watkins LLP 4.9
Service manager job in San Francisco, CA
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Research Services Lead is an integral part of Latham's Technology & Information Services team. This role will be responsible for conducting and leading a wide range of legal and non‑legal research and analysis for attorneys and business services staff using a variety of research tools, as well as facilitating skills development and acting as a coach for more junior members of the Research Services team. This role will be located in our San Francisco office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in‑office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Conducting complex legal and non‑legal research, managing large projects, and synthesizing and analyzing results for relevancy and responsiveness to the specific research request.
Monitoring business, industry, and legal news sources for developments regarding clients, industries, and practice areas; utilizing aggregator platforms to assemble relevant results for distribution to attorneys and business services staff.
Leading department training and awareness activities.
Sharing knowledge and experience with colleagues, facilitating research services staff professional growth, and leading monthly departmental calls.
Promoting effective work practices, working as a team member, and showing respect for co‑workers.
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains.
We'd love to hear from you if you:
Possess expert legal and non‑legal research knowledge and skills, including experience with legal and transactional platforms such as Westlaw, Lexis, CapitalIQ, and Pitchbook.
Demonstrate the ability to lead effective department training for attorneys, departmental colleagues, and other business services staff.
Exhibit superior communication skills and the ability to work as a team player, manage time well, prioritize effectively, and handle multiple deadlines.
And have:
A bachelor's degree or equivalent, with a master's degree or J.D., preferably.
A minimum of five (5) years of relevant professional experience, preferably.
A minimum of seven (7) years of cumulative experience.
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance.
A generous 401k plan.
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure.
Well‑being programs (e.g., mental health services, mindfulness and resiliency, medical resources, well‑being events, and more).
Professional development programs.
Employee discounts.
Affinity groups, networks, and coalitions for lawyers and staff.
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pay Range
USD $125,000.00 - USD $140,000.00 /Yr.
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$125k-140k yearly 3d ago
971 Electrical Division Manager T&D - FILLED
Jennifer Powers
Service manager job in Santa Clara, CA
This is your opportunity to thrive on the executive leadership team of an amazing, people-first utility!
Highlights
Be an influential part of an incredible publicly owned utility where compassion & accountability sum up this unique
This utility respects its customers and respects the environment by actively moving toward a carbon‑free future
Seize the opportunity to develop your career and have fun with strategic endeavors such as meeting climate goals to cut greenhouse gas emissions to 40% by 2030, while also ensuring that 50% of retail sales are from eligible renewables by 2030
Join an amazing leadership team who invites new leaders in and values their
Enjoy the prestige of an extremely successful not‑for‑profit utility that holds itself to the highest financial
Company Information
Silicon Valley Power (SVP) siliconvalleypower.com is a 125‑year‑old California‑based not‑for‑profit municipal electric utility that is owned and operated by the City of Santa Clara
SVP provides electricity service to over 57,000 residential and business customers, at rates 25 to 53 percent below neighboring High‑profile customers include large corporations such as Intel, Applied Materials, Amazon Web Services (AWS) and NVIDIA
SVP is the only full‑service, vertically integrated publicly owned utility in Silicon Valley owning generation, transmission, and distribution assets
Beginning in 2018 SVP began providing 100% carbon‑free power to all residential customers. Carbon‑free electricity from Silicon Valley Power consists of 50% large hydroelectric power and 50% eligible renewable energy sources, including solar, wind, geothermal, landfill gas, and small hydroelectric power plants
In 2022 SVP was recognized as a Diamond Level Reliable Public Power Provider (RP3 from American Public Power Association (APPA)) for providing reliable and safe electric service. This shows a demonstrated proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. The Diamond Level is the highest designation that a utility can earn
About Silicon Valley Power:
History
Electric Generation Locations
Strategic Plan
They Value and Appreciate their Employees
The executive team is strong with great communication skills, where transparency and spearheading innovation is key to their ongoing success
Benefits:
2022 Benefits Summary (Refer to column for Unit 9, Management Employees)
Unclassified Management MOU
Silicon Valley Power | Home
Electric Division Manager - Transmission & Distribution: Role within the Utility
The Electric Division Manager - T&D has primary accountability for providing leadership in the Transmission & Distribution division which oversees repair and maintenance of existing facilities, as well as construction for new business. This role will find a balance between repairs and new business. Day‑to‑day, will coordinate with crews with the help of the supervising Senior Line Foreman and Line Foremen while managing the budget for repairs and construction. This will be a warm transfer: the current Manager has 20 years of experience and will be on hand to share their experience with the new Manager
Responsibilities and Qualifications
Manage the Transmission and Distribution Division comprised of 35+ employees in the disciplines of T&D in both Above and Underground facilities, and associated activities
Experience managing highly functional employees belonging to IBEW Collective Bargaining Unit
In‑depth knowledge of California General Order 95 (Overhead Electric Line Construction), California General Order 128 (Underground Electric Supply and Communication System Construction), and engineering involved in the development, construction, production, and operational methods in interconnected utility areas; transmission, distribution, fiscal forecasting and planning, customer service; telecommunications; information technology; and
Knowledge of Compliance requirements in the T&D environment
Knowledge of Work Management and Prioritization principles
Knowledge and experience using an Enterprise Asset Management Program, Computerized Maintenance Management System, and/or Computerized Work Management System
Knowledge of Maintenance Principles/Philosophies directed at T&D equipment and machinery, engineering economics; and the principles of management and personnel administration
Knowledge of Environmental Health and Safety rules and regulations applicable to T&D work
First‑hand knowledge of Personal Protective Equipment used in T&D work
Ability to analyze complex data; resolve applicable problems; prepare technical
Effectively negotiate contracts; manage long‑term supplier and customer business
Manage contractor
Manage project development and operations
Work successfully in a team
Communicate effectively in writing and
Work effectively and harmoniously with others in a team
Community Information
Located at the heart of Silicon Valley, about 45 miles south of San Francisco, the City of Santa Clara truly is “The Center of What's Possible.” Incorporated in 1852, Santa Clara covers an area of 19.3 square miles with a population of 129,000. Santa Clara is home to an extraordinary array of high‑tech companies, including Applied Materials, Intel, Nvidia, Oracle, and Ericsson. The City of Santa Clara is also home to Santa Clara University, Related Santa Clara project, California's Great America Theme Park, and Levi's Stadium, home of the San Francisco 49ers and Super Bowl 50. For more information, go to ********************
Background Profile
Bachelor's Degree: in Engineering, Business, or a closely related
Substitutions: 8 years of applicable electric utility experience may be substituted for the education requirement
Experience: Working knowledge of Transmission & Distribution and four (4) years of experience at a responsible level in engineering, administration, marketing, rate setting, resource planning, power contracts, power trading, risk management, communications, information technology, power operations, or maintenance in the electric utility industry or related field.
Substitutions: An advanced degree in Engineering or a Business degree may be substituted for up to 2 years of the experience requirement
Management Experience: Experience managing a union shop and strong work management
Relocation/ability to report to the office in Santa Clara
For questions and more information about this opportunity, please contact:
Jenna Flanagan
Phone or text: **************
Email: ********************
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$96k-157k yearly est. 3d ago
Senior Account Manager, Retail / Food Service
Sandbox Industries Inc. 3.8
Service manager job in San Francisco, CA
Senior Account Manager- Retail/ Food Service Job Description About Full Harvest
Full Harvest is bringing the $1T produce industry fully online, end-to-end, for the first time ever. Our mission is to digitize the produce value chain, while solving the #1 contributor to climate change-food waste-by creating the leading business-to-business online produce platform selling all grades, including an expertise in off‑grade and surplus produce. This creates a win‑win‑win for farmers, food companies, and the planet.
The company is backed by leading technology, impact, and agriculture investors such as Spark Capital, Cultivian Sandbox, Telus Ventures, and RaboBank. Full Harvest is recognized as a World Economic Forum Tech Pioneer, the top 2020 Fast Company World Changing Idea, a Forbes Most Innovative Agtech Startup, and was recently on the cover of Newsweek magazine. Our CEO was also recognized by The Packer as one of the Top Women in Produce in 2024.
The Role
Are you a produce broker or account manager ready to scale your book of business faster, earn more consistently, and eliminate the back-office burden?
At Full Harvest, we've built a technology platform and national network that allows experienced brokers to do what they do best - scale their relationships and close deals - while we handle everything else.
As a Senior Account Manager, you'll leverage our infrastructure, data, and technology to grow your book of business across Retail and Food Service buyers. You'll gain stability, scale, and support while maintaining the autonomy and relationships that define your success.
Why Join Full Harvest?
- Keep Selling, Lose the Headaches: We handle all credit checks, invoicing, collections, freight, logistics, and food safety compliance so you can stay focused on the deal flow.
- Earn Steady Income with Commission and Equity in the Company: Competitive base salary and benefits provide consistent earnings on top of commissions tied to your performance. In addition, you will have equity in the company so your success is also your success.
- Focus on the Deals with Unparalleled Support: Imagine what you could do with:
- Data & Insights: Have access to cutting‑edge data and insights to help you grow and scale your sales faster.
- Automated Freight & Logistics: Our platform and team provide real‑time freight quotes, handle bookings, and offer automated order tracking from start to finish to you and your customers.
- Streamlined Order Management: Our platform helps you manage orders online 24/7 and our team supports you to ensure smooth transactions.
- Supplier Food Safety & Audits: A dedicated Food Safety Team member handles all supplier food safety certification and audits. A food safety portal helps customers save and manage documents on our platform for ease of reference.
- Collaborate for Success: Join a team of experienced sales colleagues who have been with Full Harvest for over 6 years. Collaborate with them to expand your supply map and leverage our 12,000+ grower network to increase your opportunities.
We have the infrastructure and technology to provide the ultimate support system for sales leaders who want to prioritize their time growing existing business and relationships vs. dealing with headaches.
Responsibilities
- Scale your existing relationships onto the Full Harvest platform, working with our team to onboard and grow your current relationships with suppliers and buyers.
Expand wallet share and produce categories sold to your book of business with the reach of the Full Harvest's platform.
- Actively prospect and pursue new produce sales opportunities in Retail and Food Service sectors.
- Work with suppliers to secure contracts and programs that enhance supply for all Full Harvest Buyers.
- Build and grow Buyer relationships through leveraging our marketplace and data & insights.
- Serve as a sales leader and collaborative partner on our team, sharing market insights and leveraging our collective supply relationships to grow your produce business.
- Utilize the Full Harvest platform technology to execute deals and manage customer accounts, from sales quoting to closing.
- Develop demand and sales forecasts and take responsibility for delivering on sales targets for your buyers and prospects.
What You'll Bring
- Proven Sales Leadership: 3-10 years of experience as a produce broker, trader, or produce salesperson with a strong book of business.
- Key Account Expertise: Established relationships with Retail and/or Food Service buyers (e.g. Costco, Kroger, Walmart, etc.).
- Strong Relationships: Track record of building, maintaining and growing relationships with Retail and/or Food Service buyers and suppliers, namely decision makers.
- New Business Hunter: A successful history of prospecting and acquiring complex, new customers with a proven ability to build and maintain long‑term relationships.
- Supplier & Sourcing Expertise: Deep relationships and experience working with suppliers and farms to secure supply, negotiate favorable contracts, and develop effective programs. At least some brokering experience vs. purely selling captured supply.
- A Collaborative Approach: A team‑oriented mindset with the willingness to use your expertise, relationships, and experience to support and assist colleagues in achieving common goals.
- A Passion for Innovation: An excitement to use technology to become more effective, efficient, and successful in your sales business.
What We Offer
- A Meaningful Mission: The opportunity to work on a great mission-solving food waste-and modernizing the produce supply chain.
- Remote Flexibility with national reach
- Income Stability and Full Benefits: Base Salary + Commission + Equity + Benefits
- A Culture of Growth: A fun and challenging environment that provides a chance for significant personal and professional growth.
- Equity in the Company: The chance to have ownership in a high‑growth startup, with the potential for substantial returns.
- Top-Tier Technology: We provide the most up‑to‑date tools, including company‑issued Macs, the latest software, and all the equipment you need to excel at your job.
- Comprehensive Benefits: A full suite of benefits, including medical, dental, and vision coverage, along with a 401k plan.
Compensation for this position is composed of salary, equity, and strong commission plan. For the salary portion, the range for this position is $75k-$120k, depending on location and experience.
Full Harvest has passed this position as a remote position.
Full Harvest is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Apply
Email your resume to *****************************.
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$75k-120k yearly 3d ago
District Manager, HTM
Recooty
Service manager job in San Francisco, CA
We are hiring District Manager HTM for our client at Cleveland, OH.
Skills: Healthcare Technology Management, Large Healthcare Environment, Clinical Engineering, Leadership, Management, Client Relationship, Safety Programs.
Visa sponsorship eligibility: No
The ideal candidate will have a successful track record of management performance and leadership within the Healthcare Technology industry.
Responsibilities
District Manager of Healthcare Technology Management professionals have:-
Successful leadership in Healthcare Technology Management within a large healthcare environment
The ability to develop outstanding client relationships and governance structure. This individual will serve as the main point of contact with our University Hospital System client.
Superior business acumen, agility, adept at making decisions and budget management proficiency.
Strong leadership abilities to coach and mentor various levels of employees
Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Client policies and procedures.
Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
Skills to assess financial risk and opportunities of the account and communicate results to the client and company senior management, initiate action plans as necessary.
Some understanding of Cybersecurity problems and solutions to protect Healthcare providers
The commitment to promote and support workplace diversity initiatives.
Position Summary
The Client Executive (Single) has overall leadership and responsibility for client relationships, oversight of the assigned contract/s (or a service-related portion of that contract), and company success of a single client organization with multiple sites and either single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.
Basic Qualifications & Requirements
Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 7 years
Basic Functional Experience - 7 years
MUST HAVE
Bachelor's Degree or equivalent experience.
7 years of management experience.
7 years of functional experience.
Experience Healthcare Technology Management within a large healthcare environment.
Company offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
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$97k-155k yearly est. 4d ago
Strategic Ops & Growth Manager - Equity
Menlo Ventures
Service manager job in San Francisco, CA
A leading tech company in California seeks a Business Operations & Strategy Manager to turn strategic ambiguity into actionable plans. You will manage leadership operations, develop insights from data, and oversee partnerships while collaborating closely with executives. This role requires 5-7 years in strategy or operations, with strong financial modeling skills. The compensation is competitive, ranging from $160K to $180K plus equity, in an on-site role that promises impactful contributions and a dynamic work environment.
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$160k-180k yearly 3d ago
District Manager
International Executive Service Corps 3.7
Service manager job in San Francisco, CA
Shift: Monday- Friday, 4:00am - 1:00pm (Must be flexible with schedule) Role:
Provides day-to-day supervision of collection services and related operations of all or part of a subsidiary. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Essential Responsibilities:
Assures rates are applied accurately, directly or through subordinate supervisors. Continually audits and evaluates standards for collection activities. Applies apartment, commercial, and residential rates to ensure appropriate customer billing.
Adjusts routes to ensure that workload and weights are evenly distributed. Observes collection practices on the routes and enforces safety policies and procedures; conducts accident, injury, and workplace investigations.
Ensures all employees are properly trained and licensed (if applicable) to operate and/or maintain all equipment.
Assists with collection of delinquent accounts, as needed.
Ensures compliance with environmental regulations, employee safety standards, other applicable regulations, and corporate policies.
Ensures compliance with collective bargaining agreements. Deals with employee representative regarding questions or disputes. Identifies all potential rule infractions and implements corrective actions and/or processes to avoid future infractions.
Maintains and generates records of operations and submits reports as directed.
Investigates and resolves customer inquiries and complaints not resolved by subordinates. Adjusts rate and billing disputes as necessary.
Prepares or assists in preparing budgets and plans for equipment and staffing.
Assists General Manager in planning operations.
Represents the company in community activities, with public contacts, and Company activities.
Other duties as assigned.
Qualifications:
Possession of a high school diploma or GED.
Bachelor's degree preferred.
Related management experience in resource recovery and in supervisory capacity.
Principles of employee training, supervision, and evaluation.
Supervisory techniques, resource allocation, planning and budgeting.
Valid Class “B” Commercial Driver's License preferred upon hire or within six months of hire
Recology Offers:
An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include:
Paid time off and paid holidays.
Health and wellness benefits including medical, dental, and vision.
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
Annual wellness incentives.
Employee Assistance Program (EAP).
Educational assistance.
Commuting benefits.
Employee referral program.
Supplemental Information:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
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$86k-132k yearly est. 4d ago
Area Manager: HYOU (Fine Jewelry)
Leap, Inc. 4.4
Service manager job in San Francisco, CA
About HYOU
HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality.
Our collections feature lab grown diamonds and high-quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only.
By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal.
HYOU stores bring this philosophy to life - offering a confident, welcoming space where customers are guided through discovery, education, and self-expression.
About the Role
Leap is seeking an entrepreneurial Brand Area Manager to lead a cluster of HYOU Fine Jewelry stores and bring the brand's modern, confidence-driven approach to fine jewelry to life across the region. This role is designed for a hands‑on retail leader who understands that today's fine jewelry experience is built on trust, education, and personal connection-not pressure. Overseeing two to four locations and directly managing one store, you'll maintain a strong in‑store presence four days per week and 1 remote day, ensuring each location consistently delivers an elevated, effortless, and informed customer experience that reflects HYOU's point of view.
Blending day‑to‑day leadership with strategic ownership, you'll hire, develop and inspire teams to sell through styling, storytelling, and education while upholding high standards in service, visual presentation, and execution. You'll leverage customer insights, product performance, and team feedback to understand what's resonating and to drive growth across your market. In close partnership with Leap and brand stakeholders, you'll contribute to business planning, support new store openings, and execute impactful in‑store moments, clienteling strategies, and gifting initiatives that foster loyalty and repeat engagement. As a Brand Area Manager, you'll serve as a clear, confident, and thoughtful ambassador for both HYOU and Leap, representing the brand with care and consistency in your market.
Compensation:
Annual Pay Range: $100k-$115k. Final offer will be based on experience, skills, and qualifications.
Qualifications
5+ years of retail management experience, including at least 1 year in multi‑unit or big box leadership.
Proven track record in driving sales and delivering results in high‑volume, customer‑focused environments.
Strong people leadership skills, with experience recruiting, training, coaching, and developing talent.
Expertise in apparel or related retail categories, with the ability to elevate fitting room, selling, and clienteling experiences.
Skilled at analyzing KPIs across multiple stores to inform strategy and improve performance.
Adaptable, entrepreneurial mindset with the ability to problem‑solve in a fast‑paced environment.
Willingness and ability to travel regularly across {Insert Market} to support store teams.
Active floor presence required: standing/walking for extended periods, safe use of ladders, and ability to lift up to 50 lbs.
Must be 18 years or older.
Interpersonal Skills
People Leader - Communicates a clear vision, inspires teams, and drives accountability to achieve business goals.
Customer Obsessed - Creates authentic connections, anticipates needs, and delivers hospitality‑driven experiences.
Collaborative - Builds strong relationships with cross‑functional partners, brand executives, and internal teams.
Entrepreneurial - Maintains agility in a matrix environment, identifies root causes, and implements creative solutions.
Professional & Detail‑Oriented - Consistently produces high‑quality work and handles challenges with tact and empathy.
Brand Advocate - Stays current on fashion, retail, and cultural trends, bringing insights back to the team and brand partners.
Key Performance Indicators (KPIs)
Sales performance across the cluster (Conversion, AOV, UPT).
Employee retention, internal development, and promotions; Client engagement and satisfaction (NPS, events, activations).
Operational consistency across visual, service, and inventory standards.
About Leap
Leap powers modern retail for brands like HYOU - combining data, systems, and scale to help brands grow thoughtfully. We operate 100+ stores nationwide in partnership with brands including Ring Concierge, Grown Brilliance, Frankies Bikinis, MZ Wallace, Malbon Golf, and more.
Leap provides operational expertise, insight driven decision making, and infrastructure that allows brands to scale retail without compromising identity or customer experience.
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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$100k-115k yearly 3d ago
Director, Sales & Services - Stockton Kings
AEG 4.6
Service manager job in Stockton, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Summary:The Stockton Kings are seeking a Director, Sales & Service to lead our revenue generation and client relationship efforts across ticketing, partnerships, and group sales. This key leadership role is responsible for driving sales strategy, developing high-performing teams, and fostering meaningful, long-term relationships with our fans, partners, and community.
Reporting to senior leadership, the Director will champion a culture of excellence rooted in our organizational values-Proud, Family, Progress, and Belief-while delivering exceptional experiences that align with The Kings Way: valuing the customer experience above all, obsessing over the details, and striving to be best in class.
Key Responsibilities
Manage and mentor the Sales and Service teams across season ticket, partial plan, corporate partnership, and group sales to meet and exceed individual and team revenue goals.
Develop and implement comprehensive sales and retention strategies designed to maximize new business, renewals, and upsell opportunities.
Partner closely with Ticket Sales, Marketing, Business Intelligence, Partnerships, Arena Operations, and Legends Hospitality to streamline processes and enhance the overall fan and partner experience.
Work with the Business Intelligence team to analyze performance trends and develop strategic pricing recommendations for ticketing products.
Evolve and grow the Season Ticket Member program through new benefits, engagement touchpoints, and creative initiatives that deliver additional value to members.
Design and oversee high-impact sales and service campaigns, events, and communications that strengthen relationships and drive awareness.
Leverage networking opportunities, community events, and corporate relationships to expand the Stockton Kings' reach and influence.
Set clear goals, measure success, and consistently identify opportunities for professional development and operational efficiency within the team.
What We're Looking For
Bachelor's degree in Sports Management, Business Administration, Communications, or related field.
5+ years of experience in sports sales or related industries.
Proven experience leading or mentoring peers in a sales environment, fostering growth and performance.
Demonstrated success in sports ticket sales with a track record of exceeding goals.
Strong leadership presence with the ability to inspire, coach, and develop others.
Passion for innovation and comfort with emerging sales technologies and tools.
Excellent communication, organizational, and problem-solving skills.
Exceptional customer service acumen.
Compensation & Perks
Base Salary: $70,000 - $80,000
Eligible for Team Bonus Pool & Commission
Comprehensive Medical, Dental, and Vision for employees and dependents
Self-Directed Time Off + 11 Paid Holidays + Summer Fridays
Employer 401(k) match
Cell Phone Stipend, Stockton Kings home game tickets, team store discounts, and more.
$70k-80k yearly 2d ago
Proposal Strategy and Operations Manager San Francisco, Remote
Picnichealth
Service manager job in San Francisco, CA
Proposal Strategy and Operations Manager
At PicnicHealth , we're building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We're replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from rich, multi-modal data-from clinical notes and imaging to lab results-at scale. By engaging patients directly through our personal health assistant , PicnicAI, which meets them where they're at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about.
PicnicHealth is already a trusted partner to 7 of the top 10 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including an FDA submission that incorporates PicnicHealth data.
Founded in 2014, we've raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we're growing even faster in 2025. We're a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works - and we're just getting started!
The Opportunity
As the Proposal Strategy and Operations Manager, you will build a system and process that enables a cross-functional team to transform complex technical capabilities into compelling, winning proposals . This role is critical to our success in the competitive non interventional study space requiring someone who can transform complex technical capabilities into compelling, winning proposals. This is a builder role. You'll wear multiple hats-leading proposals, creating structure where it doesn't exist, and partnering across teams. You won't be doing this alone, but you will be accountable for making it happen.
At PicnicHealth, AI is at the core of everything we do. We're looking for individuals who are not just comfortable with, but genuinely excited by and actively experimenting with, the power and potential of AI.
What you'll do:
Strategic Proposal Leadership
Develop and execute proposal strategies that differentiate PicnicHealth in competitive landscapes
Collaborate with Sales, Scientific Solutions, Product Delivery and Operations teams to craft compelling value propositions
Analyze RFPs and client requirements to develop winning positioning and messaging
Proposal Management & Execution
Leverage project management tools and processes to project manage complex, multi-stakeholder proposal processes with tight deadlines
Coordinate cross-functional teams including Scientific Solutions, Product, Delivery and Operations, Legal, and Finance
Ensure all proposals meet client requirements, compliance standards, and internal quality benchmarks
Develop standardized templates, timelines, processes, and best practices to improve efficiency and win rates
Identify, test and roll out technology and tools to build scalable processes that enable faster and more efficient proposals.
Content Development & Optimization
Levarge PicnicHealth experts to create compelling executive summaries, technical approaches, and capability statements
Maintain and continuously improve proposal content library and knowledge management systems leveraging process, technology and tools
Work with solutions and design to ensure consistent messaging and branding across all proposal materials
Win/Loss Analysis & Continuous Improvement
Conduct thorough win/loss analyses to identify improvement opportunities
Track proposal metrics and conversion rates to optimize processes
Collaborate with Sales teams to understand client feedback and market dynamics
Implement process improvements based on data-driven insights
What you'll bring:
5+ years of experience leading complex RFP responses within CROs, real-world evidence vendors, or digital health companies supporting life sciences clients.”
Proven track record of winning competitive, high-value proposals (>$1M)
Experience with real-world evidence, clinical research, or healthcare data strongly preferred
Project Management Excellence: Experience managing multiple concurrent proposals with competing deadlines
Strategic Thinking: Ability to develop winning strategies based on client needs and competitive landscape
Cross-functional Leadership: Proven ability to lead and coordinate diverse teams without direct authority
Analytical Skills: Experience with win/loss analysis, proposal metrics, and process optimization
Exceptional Writing & Communication: Ability to translate complex technical concepts into clear, compelling narratives
Bachelor's degree required; degree in Life Sciences, Business, or related field preferred
We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.
Why will PicnicHealth win in Clinical Research?
Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software.
PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:
PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home
We're an integrated solution - virtual site, CRO, and software platform - with AI built in from the ground up, initially focusing on observational research.
At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values.
We're a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.
Target Base Salary Range: $125K - $150K
The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate's job-related knowledge, skills, and experience. The total package will include equity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
You also get:
Family friendly environment
Flexible time off
401k plan
Free PicnicHealth account
Equipment and internet funds for home office set up
Wellness Stipend
Equal Opportunity Statement
PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.
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$125k-150k yearly 4d ago
Credit Risk Operations Manager
Airwallex
Service manager job in San Francisco, CA
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
As a Credit Risk Operations Manager, you will help manage Airwallex's global credit risk exposure. You'll assess prospective and existing merchants, define and track risk performance, and partner with cross‑functional teams to drive both growth and protection. You'll leverage data‑driven insights to enhance our credit decisioning and monitoring frameworks, streamline operational processes, and continuously improve the balance between user experience and robust risk mitigation.
This role is based in San Francisco.
Responsibilities:
Manage Airwallex's credit risk exposure across all product offerings
Evaluate credit risk across payment acceptance channels (cards, bank payments, local payment methods)
Drive Know Your Business (KYB) processes to build and maintain a diversified, high‑quality merchant portfolio
Define, monitor and deliver against global credit risk performance KPIs
Build, maintain and iterate standard operating procedures (SOPs) for credit risk management, including vetting, investigation and ongoing monitoring
Develop structured reporting and dashboards to give global visibility into credit risk performance
Partner with Business Development, Legal, Compliance and Transaction Risk to balance commercial goals with risk mitigation
Strengthen risk awareness across global stakeholders and proactively surface emerging risks
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
Strong analytical and quantitative skills with demonstrated experience in assessing counterparty or merchant credit risk
Deep understanding of credit fundamentals - including financial statement analysis, cash flow assessment, collateral structures, and exposure management
Practical experience in ongoing credit monitoring, limit setting, and early warning frameworks for merchant portfolios
Strong grasp of payment flows and how settlement timing, reserves, and chargebacks impact credit exposure
Ability to identify and elevate emerging credit risks across payment products and geographies
Excellent written and verbal communication skills, with the ability to explain credit findings clearly to technical and non‑technical stakeholders
Proven ability to manage multiple priorities in a fast‑paced environment with precision and attention to detail
Ownership mindset: you take accountability, drive clarity, and execute with urgency
Preferred qualifications:
Advanced proficiency in data analysis tools (e.g. SQL)
Familiarity with core risk domains such as card brand monitoring, compliance, and KYB/KYC requirements
Experience managing credit exposure for merchants or partners within fintech, payments, or financial institutions
Background in regulatory compliance and/or operational risk management
Track record of defining and reporting KPIs to improve process performance
Deep understanding of payment processing systems and associated credit, fraud, and operational risks
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from ****************** email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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$80k-142k yearly est. 1d ago
GTM Strategy & Operations Manager
Anrok
Service manager job in San Francisco, CA
San Francisco, Salt Lake City, or New York City
Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity.
As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever‑changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
Our customers include:
40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor
We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.
We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer-beginning with their very first conversation with our team.
In this role, you will
Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting.
Partner closely with GTM leaders to build scalable, user‑friendly processes and optimize their decisionmaking with data‑driven insights and strategic recommendations.
Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution.
Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale.
Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization.
What excites us
4-6 years of experience in GTM/revenue operations, sales operations or a similar role.
Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale.
Track record of building trust and credibility with GTM leaders and cross‑functionally to drive impact.
Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background.
You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required.
Bonus points for experience in partner/channel sales operations.
What we offer
The equity upside of an early‑stage startup with the product‑market fit of a later‑stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Annual team off‑sites and in‑person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.
At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs-San Francisco, New York City, and Salt Lake City where we collaborate in‑person 3 days per week.
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$80k-142k yearly est. 4d ago
Anthropic is Seeking a Data Operations Manager
Globalsouthopportunities
Service manager job in San Francisco, CA
Data Operations Manager - Anthropic Work Model: Hybrid (minimum 25% in-office)
About Anthropic
Anthropic is a public benefit corporation dedicated to building reliable, interpretable, and steerable AI systems that are safe and beneficial for society. The organization brings together leading researchers, engineers, policy experts, and business leaders to advance frontier AI while prioritizing safety, alignment, and long-term societal impact.
Anthropic operates as a highly collaborative research-driven organization, focusing on a small number of high-impact, large-scale scientific efforts rather than fragmented initiatives. Its work builds on foundational contributions to AI research, including large language models, interpretability, scaling laws, and AI safety.
Role Overview: Data Operations Manager
The Data Operations Manager plays a critical role in scaling and optimizing data operations that support Anthropic's frontier AI research. This individual will partner closely with research teams to translate complex technical requirements into robust, high-quality data pipelines that directly influence model performance, safety, and alignment.
This role blends strategic operations leadership, technical fluency, and execution excellence, with ownership across the full data lifecycle-from research requirements and vendor management to production-quality datasets.
Strategic Impact
The data systems and operational frameworks developed in this role will directly shape Anthropic's most critical model capabilities, including:
Tool-use accuracy
Long-horizon reasoning
Robustness to prompt injection
Safety alignment and human feedback integration
By enabling researchers to move faster without compromising quality, the Data Operations Manager ensures that data remains a competitive and ethical advantage in advanced AI development.
Key Responsibilities
The Data Operations Manager will:
Own and execute data strategy across research initiatives, including:
Reinforcement Learning from Human Feedback (RLHF)
AI safety and alignment research
Tool use and agentic workflows
Design and implement scalable operational systems that translate research goals into reliable data pipelines
Build and manage strategic vendor partnerships for data collection, labeling, and annotation
Establish evaluation frameworks and quality standards for state-of-the-art AI training data
Lead cross-functional initiatives to improve research velocity while maintaining rigorous quality controls
Proactively identify and mitigate risks, bottlenecks, and inefficiencies in data operations
Partner with senior research leaders to align data execution with long-term model development roadmaps
Candidate Profile
Anthropic is seeking candidates who thrive at the intersection of operations, research, and emerging technology.
Required Qualifications:
Minimum of 3 years of experience in operations, consulting, product management, program management, or related roles
Exceptional project management skills with the ability to manage multiple complex workstreams
Strong communication skills across technical and non-technical audiences
Familiarity with large language models or a demonstrated interest in AI training methodologies
High organizational discipline and comfort operating in ambiguous, fast-paced environments
Experience using data analysis tools such as SQL, Python, Tableau, or advanced spreadsheets
Demonstrated passion for AI safety and data quality
Preferred Qualifications:
Experience with data collection, labeling, or annotation for AI/ML systems
Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows
Prior work with AI research teams or research-focused organizations
Vendor and contractor management experience
Consulting background translating complex requirements into executable plans
Track record of implementing process improvements or quality systems at scale
Compensation and Benefits
Base Salary Range: $250,000 - $365,000 USD annually
Total compensation includes:
Equity
Comprehensive benefits
Potential incentive compensation
Anthropic also offers generous vacation and parental leave, flexible working hours, equity donation matching, and thoughtfully designed collaborative office spaces.
Logistics and Policies
Education Requirement: Bachelor's degree or equivalent professional experience
Hybrid Policy: Employees are expected to be in-office at least 25% of the time
Visa Sponsorship: Available for many roles, with legal support provided
Relocation: Candidates may be asked about relocation flexibility
Anthropic strongly encourages applications from individuals who may not meet every listed qualification, particularly candidates from underrepresented backgrounds.
Culture and Values
Anthropic approaches AI research as an empirical science, emphasizing collaboration, open dialogue, and long-term impact over short-term gains. The organization values diverse perspectives and recognizes the ethical and social implications of advanced AI systems.
Clear communication, thoughtful collaboration, and shared ownership of outcomes are central to how Anthropic works.
Why This Role Matters
The Data Operations Manager position offers a rare opportunity to:
Influence the core capabilities and safety of frontier AI systems
Build foundational infrastructure that enables responsible AI scaling
Contribute meaningfully to the future of safe and aligned artificial intelligence
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$80k-142k yearly est. 1d ago
Operations Manager
Blockparty Productions
Service manager job in San Francisco, CA
We are seeking talented, passionate individuals to join our team. Block Party Productions is redefining the future of hospitality through intimate venues, chef-driven concepts, and community-rooted experiences. This role will play an important part in elevating limited seating service, pickup operations, and delivery experiences across our venues.
If you're looking for a place where you can grow your skills, practice real leadership, and take pride in shaping a high-performing team, this role offers exactly that opportunity. We're seeking someone who brings both energy and creativity to help scale a modern hospitality operation while building a culture rooted in excellence, accountability, and genuine care. This is a team for people who love taking care of guests, who find joy in crafting unforgettable experiences, and who want to stretch their capabilities as leaders in an environment that values initiative, integrity, and momentum.
Then this may be the team you've been looking for.
Role Overview
The Part-Time Operations Manager will lead the team in delivering the ultimate guest experience through strong leadership, thoughtful systems, and hands-on daily execution. You will help us serve our community with warmth, consistency, and excellence - and be a beacon for great food, great energy, and great service.
This position is ideal for a bold, entrepreneurial operator who thrives in high-touch environments and wants to be part of building something meaningful.
Key Duties & Responsibilities
Operational Leadership
Provide day-to-day leadership, coaching, and direction for front- and back-of-house teams.
Model operational excellence in guest service, food quality, timing, and hospitality standards.
Support and execute smooth operations for limited seating, pickup, and delivery service flow.
Team Development & Culture
Inspire the team to view every shift through the guest perspective.
Build a culture of excellence, accountability, and fun.
Identify and create training opportunities through daily operations.
Demonstrate strong team-building skills, including empathy, rapport building, delegation, and empowerment.
Business Performance
Attend and contribute to monthly manager meetings, including P/L review and team coaching.
Support scheduling practices that balance labor efficiency with service quality.
Uphold consistent systems, checklists, compliance standards, and operational rhythms.
Guest Experience
Ensure guests receive personalized, memorable, and elevated experiences across all service channels.
Resolve guest issues with composure, warmth, and ownership.
Maintain a high bar for ambiance, energy, cleanliness, and operational readiness.
Required Skills & Background
Professional Experience
Proven experience managing a $1-2M annual revenue restaurant as a Manager, Assistant General Manager, or General Manager.
Minimum 3 years of experience in foodservice, hospitality, and restaurant operations leadership.
Foodservice or culinary degree preferred but not required.
Leadership & Mindset
Entrepreneurial, solutions-oriented operator with strong creative and strategic instincts.
Passion for cultivating high-performing teams and fostering a culture of support, growth, and positivity.
Strong communication, accountability, and interpersonal skills.
A genuine love for food, service, and crafting extraordinary guest experiences.
Position Details
Part-time role
On-site in San Francisco
Weekend and evening availability required
Growth potential within Block Party Productions for the right candidate
$80k-142k yearly est. 3d ago
Operations Manager
Accorhotel
Service manager job in San Francisco, CA
Two of San Francisco's most recognized icons, Ghirardelli Square and Fairmont Hotels & Resorts, have partnered to create the city's most distinctive and exciting luxury residential accommodations, Fairmont Heritage Place, Ghirardelli Square.
Join the Fairmont Heritage Place team and be part of providing the highest quality service to our owners and guests. Fairmont Heritage Place Ghirardelli Square is a Private Residence Club with 53 one, two and three bedroom residences.
What is in it for you:
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Job Description
Operations Manager
Providing engaging, sincere, and personalized services is one of the ways our team is Making Special Happen for our Owners and Guests at Fairmont Heritage Place, Ghirardelli Square. Highlight your interpersonal strengths as Operations Manager, where you will lead our Guest and Owner Experience, anticipating their needs to deliver flawless and memorable experiences.
Position scope
Reporting to the Director of Owner Experience, responsibilities and essential job functions include but are not limited to:
Consistently offer professional, friendly, and engaging service
Lead and manage all aspects of the operations, ensuring all service standards are followed
Maintain a collaborative working relationship with Housekeeping, Accounting and Maintenance teams
Effectively balance operational, administrative, and team needs
Maintain strong financial performance through management of expenses and revenues
Assist Director of Owner Experience & Revenue Manager with accurate tracking of Reciprocal Use deposits and overall owner usage
Conduct inventory regularly for Residence Services and Owner Services
Assist Director of Owner Experience with managing owner website and social media
Assist with monthly purchasing
Create and distribute schedules on a weekly basis, while complying with the CBA
Track attendance and manage timekeeping daily
Oversee payroll management and ensure timelines are followed for payroll processing
Communicate through pre-shift briefings, emails and monthly departmental meetings all pertinent information for the respective shift and areas of operation.
Assist with inspection of residences
Complete quality control checks of reservations and profiles
Adhere to all Davis Stirling Civil Code and HOA Governing Documents on Owner Services including fluent knowledge of the CROA Reservation Policies and Procedures, Fee Schedule, and Annual Policy Statement.
Ensure compliance with all SOPs
Participate in various property committee meetings
Maximize revenue through participating in room upsell program
Maximize loyalty by overseeing in ALL enrollment program
Oversee recovery program for guests and owners
Produce and analyze trends of all service tracking reports
Assist in recruitment and ensure completion of training new hires
Responsible for coaching and performance management for supervisors and team.
Collaborate with Director Owner Experience and support owner social engagement events throughout the calendar year
Develop and maintain strong Owner relationships
Ensure information is properly recorded in ACDC (Accor's global Loyalty system) and internal owner profile binders
Oversee team shift checklists to ensure task completion
Create housekeeping boards daily and associated tasks as needed
Review daily operating packet and sign off as needed
Manage guest reviews
Follow all safety policies
Other duties as assigned
Qualifications
Qualifications
2 years-experience leading a team in a hospitality setting required
Experience in residential management and owner relations preferred
University/ College degree in a related discipline preferred
Computer literacy in Microsoft office required
Excellent written and oral communication skills required
Previous experience with a Property Management System required
Highly responsible and reliable
Strong interpersonal and problem-solving abilities
Ability to work well under pressure
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on owner and guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent verbal communication that requires speaking, hearing
Frequent written communication that requires typing, reading, writing
Occasional standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting 50 lbs and more
Visa Requirements: You must provide proof that you are legally entitled to work in the United States. Employment is conditional upon your ability to produce acceptable documentation establishing that you are legally entitled to work in the United States within three days of your date of hire.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Persons who anticipate needing accommodations for any part of the application or interview may contact, in confidence
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
$80k-142k yearly est. 3d ago
Area Manager
Medium 4.0
Service manager job in San Francisco, CA
The Area Manager will coordinate all area activities through the Branch Managers, reporting to the VP of Sales with additional input from Corporate Operational Leadership. The Area Manager is responsible for the sales and operational performance of the locations within their defined geography and will carry out the policies and operate within the guidelines set by Corporate Management. This position primarily leads and coaches Branch Managers, who own the P&L for their individual branches, and ensures they are effectively managing Inside and Outside Sales, warehouse, production, and administrative teams. The Area Manager will monitor the utilization of assets and personnel to ensure optimal utilization, reallocating equipment and resources within the area as required to support revenue and profitability goals. This role requires the ability to coach and develop others, empower and delegate effectively, and step in to support branch operations directly when needed in a fast‑paced, industrial environment.
Essential Duties
Oversee area branch performance to meet business goals, supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA.
Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, health/safety/environmental (HSE), lean and quality.
Develop and maintain a safe and positive work environment for all employees in the area and ensure customer satisfaction through timely, accurate, and high‑quality products and services.
Work with Branch Managers to set and manage pricing and margin discipline to achieve area profitability targets.
Lead regular sales cadence calls and make joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts.
Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address issues and opportunities.
Assist Branch Managers in inventory management and accuracy. Coordinate transfer of equipment and assets within the area and Intra‑Company; work with Corporate Procurement to achieve inventory and utilization goals.
Ensure that corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained in all branches.
Support recruiting, selection, and development of Branch Managers and key roles; provide coaching, feedback, and guidance on performance management and progressive discipline.
Conduct and/or oversee the annual review process for Branch Managers and ensure timely, consistent reviews within branches, with shared input from Sales and Corporate Operations.
Control overtime and staffing levels at the area level by working with Branch Managers to ensure branches are staffed with competent personnel and labor is used efficiently.
Monitor and drive performance to meet goals for sales, planned outputs, labor efficiency, material efficiency, inventory turns, on‑time delivery, safety, and service levels.
Facilitate the implementation and adoption of technology and systems; understand how systems impact GHX operations and performance.
Maintain effective communication and cooperation with corporate departments and facilities management.
Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to directly support operations when required.
Additional duties from time to time will be at Management discretion.
Education and/or Experience
Bachelor's in Industrial Distribution, Business, Operations Management, or related field and 5 plus years of direct management experience in a distribution, industrial, or manufacturing environment; or equivalent combination of education and experience.
Experience managingmanagers and/or multi‑site operations strongly preferred.
High‑level leadership and decision‑making skills; able to motivate, influence, coach, and train people at multiple levels.
Highly motivated self‑starter with the ability to plan and manage multiple simultaneous projects, set priorities, identify and address problems, and deliver on time and on budget.
Comfortable working in industrial environments (warehouses, fabrication shops, and customer sites such as refineries, chemical plants, etc.).
Reside within a reasonable distance to a major airport and the branches within assigned area.
Must be able to successfully function in a fast‑paced, high‑volume environment utilizing Microsoft Office tools such as Word, Excel, Outlook, etc., with demonstrated effective verbal and written communication skills.
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$70k-98k yearly est. 5d ago
Strategy and Operations Manager, Market Growth (San Francisco)
Curri, Inc.
Service manager job in San Francisco, CA
As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams.
Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership.
What you will do:
Own the growth and expansion of a key market, launching initial customers and onboarding drivers
Prospect, outreach, visit, and get customers to complete their first delivery with Curri
Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities
Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering
Develop and foster relationships with new and existing customers
Serve as go‑to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs
What you need to have:
Bachelor's degree in business, engineering, or related field (or equivalent work experience)
2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
Be a self‑starter that thrives in a fast‑paced, often ambiguous environment
Scrappy mentality and willingness to get into the weeds no matter the task
Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
Analytical mindset that relies on testing and iterating solutions to make data‑driven decisions
Comfort with in‑person meetings and conveying the value of a product to various audiences
Willing to travel around their market 50% of the time
Natural ability to problem‑solve and isn't afraid to challenge the status quo
Team player who actively collaborates with other teams across the organization
What is in it for you?
You will have the opportunity to work for a dynamic and successful start‑up on a diverse team where you can make a huge impact by doing meaningful work.
Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you.
Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work.
There is no work/life-there is only life and want your time at Curri to be life‑giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
$100,000 - $120,000 a year
Who are we?
We are Curri and our mission is to be the way the world delivers construction and industrial supplies. Curri provides a modern logistics platform for construction, industrial, and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds paired with industry‑leading technology. Curri was founded in 2018 and was a part of the YC S19 Batch. Employees work out of our office in Ventura, CA, but the majority of our fast‑growing start‑up operates remotely, with over 100 employees spread across the United States. We're solving a massive, global problem of inefficiency in the construction and industrial supply chain. Find out more at curri.com.
Be sure to follow us on Twitter, LinkedIn, Facebook, and Instagram.
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$100k-120k yearly 4d ago
Manager, Practice Operations
Altais, Inc.
Service manager job in San Francisco, CA
About Altais: At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.
Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we're building a stronger, more connected healthcare system.
About the Role
Are you looking to join a fast-growing, dynamic team?
We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
The Manager, Practice Operations, is responsible for the overall operational management and performance of a single medical clinic within AMG. This includes oversight of daily administrative and clinical operations, financial performance, staffing, and practice workflows. The role ensures compliance with organizational policies, regulatory standards, and delivers high-quality service and patient care experiences. This position requires strong leadership, effective communication, and the ability to manage change while driving operational excellence within the clinic.
You will focus on:
Operational Management
Oversee the daily operations and administrative functions of the assigned clinic.
Ensure alignment with Practice Clinicians on patient care.
Manage staffing levels, clinical schedules, and practice workflows to ensure efficient, patient-centered operations.
Develop and implement policies and procedures for both clinical and non-clinical staff.
Ensure operational compliance with HIPAA, OSHA, labor laws, and other regulatory requirements.
Coordinate facility maintenance, medical equipment calibration, and procurement of office supplies and equipment.
Lead change management initiatives to support clinic growth and process improvement.
Promote and sustain a culture of engagement, collaboration, and accountability.
Financial and Revenue Oversight
Manage and monitor the clinic's financial performance, including revenue cycle, collections, and deposits.
Ensure daily collections are reconciled and deposited accurately in accordance with policy.
Identify and report discrepancies in billing or collections and implement corrective actions as needed.
Collaborate with Finance and Revenue Cycle teams to improve processes, ensure accurate reporting, and maintain fiscal accountability.
Support cost containment initiatives and ensure adherence to budget goals.
Performance and Quality Management
Develop, monitor, and report on key performance indicators (KPIs), including productivity, quality, patient satisfaction, and cost management.
Use data analytics to identify trends, gaps, and opportunities for operational improvement.
Partner with leadership to set clinic goals aligned with organizational objectives.
Actively monitor and enhance patient experience through feedback tools, surveys, and grievance resolution.
Ensure readiness for health plan audits and other regulatory reviews.
Leadership and Team Development
Recruit, train, and evaluate clinic staff to ensure high performance and professional growth.
Conduct performance evaluations, manage attendance, and oversee scheduling to ensure adequate coverage.
Implement coaching, counseling, and disciplinary actions in coordination with HR and the site medical director.
Foster teamwork, accountability, and strong communication among clinicians, administrative staff, and leadership.
Coordinate staff meetings, training, and professional development activities.
Customer Service and Community Engagement
Promote a patient-first culture by ensuring staff deliver excellent service and communication at every level.
Oversee responses to patient feedback, including social media and grievance resolutions, to ensure timely and effective follow-up.
Support community engagement activities and represent AMG in local outreach and partnership efforts.
The Skills, Experience & Education You Bring
Bachelor's degree in healthcare administration, business management, or related field.
Minimum 7 years prior relevant experience, including 3 years of management experience gained as a team leader, supervisor or project/program manager.
Strong understanding of clinical workflows, EHR systems, and healthcare billing/revenue cycle processes.
Excellent organizational, analytical, and problem-solving skills
Proven leadership ability in managing staff and clinic operations.
Strong communication skills (written, verbal, and interpersonal) adaptable to various audiences.
Knowledge of Medicare, Medicaid, and commercial insurance regulations.
Proficiency in MS Office and healthcare management software.
Base Salary
$95,000 - $115,000/yr
You Share Our Mission & Values:
Compassion
We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
Community
We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patient care and physician well-being.
Leadership
We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
Excellence
We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
Agility
We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.
Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan.
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How much does a service manager earn in Fremont, CA?
The average service manager in Fremont, CA earns between $59,000 and $157,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Fremont, CA
$97,000
What are the biggest employers of Service Managers in Fremont, CA?
The biggest employers of Service Managers in Fremont, CA are: