Service manager jobs in Georgia - 7,420 jobs

Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. Guide Performance, Assessment, and Posting of Marine Officers. Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. Set professional example and builds genuine teamwork within Deck Departments. Identify and Resolve Challenges: Personnel, Operations, Logistics. Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. Maintain Proficiency to Sail as Captain. Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: Ability to supervise, mentor, critique, and coach. Confidence to constructively assess performance and assertively guide performance to standards. Poise to adapt, problem solve, and make decisions in dynamic environment Superior time management. Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

ID 2025-1441 Remote No JOB TITLE: Service Desk Lead GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), a component of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on reliable, secure, and efficient IT systems and user support across its nationwide infrastructure. This program provides comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) to sustain FLETC's mission. The Service Desk Lead will play a vital role in managing user support operations, ensuring timely and effective issue resolution, and maintaining high levels of customer satisfaction across all FLETC locations. Position Summary: The Service Desk Lead will oversee the day-to-day operations of the IT Service Desk, providing leadership, coordination, and technical guidance to ensure efficient incident management and resolution. This position requires hands-on experience with ITIL-based service delivery, industry-standard ticketing tools, and a strong customer service orientation to support FLETC's diverse user community. The successful candidate will bring a blend of technical expertise, leadership experience, and a collaborative approach to drive service excellence and continuous improvement across IT support operations. Responsibilities RESPONSIBILITIES: Lead and manage Service Desk operations to ensure prompt, professional, and effective IT support for all users across FLETC facilities. Oversee the use and configuration of ITIL-based Service Desk ticket management systems, such as Ivanti HEAT, to track, monitor, and report on service requests and incidents. Provide technical guidance and mentorship to Service Desk staff, ensuring adherence to best practices and performance standards. Coordinate with other IT teams, vendors, and stakeholders to escalate and resolve complex technical issues. Develop, document, and implement standard operating procedures (SOPs) and service level agreements (SLAs) to ensure consistent service delivery. Monitor ticket queues, performance metrics, and customer feedback to identify trends and drive process improvements. Support IT projects by providing input on user impact, communication strategies, and service transition planning. Promote a culture of customer service excellence, accountability, and teamwork within the Service Desk environment. Qualifications REQUIRED: Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or a related field, or equivalent experience. Minimum of 5 years of detailed experience in Help Desk or Service Desk operations. Minimum of 5 years of experience in IT operations, support, or management services. Hands-on experience implementing ITIL-based service management methods and using recognized Service Desk ticketing systems (e.g., Ivanti HEAT). Strong organizational, communication, and problem-solving skills. Proven ability to lead and motivate a team in a fast-paced technical environment. Ability to obtain a USCIS Public Trust security clearance. DESIRED: HDI, ITIL, and/or Project Management (PMP) certifications. Demonstrated experience managing enterprise-level Service Desk environments supporting federal or large-scale organizations. Experience implementing service improvement initiatives, performance metrics, and end-user satisfaction programs Commitment to continuous improvement and professional development within IT service management disciplines WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

Who We Are SureLock Technology has grown through one simple belief, invest in people, and everything else follows. Our team is the heartbeat of our success. As we've expanded our technical capabilities and embraced emerging technologies, one thing has never changed, our commitment to the people behind it all. We prioritize continuous learning and a collaborative culture where people feel supported and inspired to do their best work. Our customers feel that energy too, which is why they keep coming back. If you're someone who takes pride in creating order out of complexity, empowering teams, and delivering experiences customers rave about, then you'll feel right at home here. About the Role The Service Delivery Manager ensures our services are delivered smoothly, consistently, and with genuine care. You'll lead our delivery teams as you guide customers through technical engagements, shaping the processes that keep operations running at a high level. The Service Delivery Manager is an in-house, on-site role with SureLock. Residing within 25 miles of Buford, GA or the following areas is highly preferred: Lawrenceville, Duluth, Gainsville, etc. This role is all about aligning people, priorities, communication, and expectations so every customer interaction is seamless and every project lands exactly as expected. What You'll Do Coach, mentor, and support engineers and delivery staff in a way that brings out their best Foster a team culture centered on company values Set clear expectations, celebrate wins, and ensure everyone knows how their work contributes to bigger goals Develop delivery plans that support company objectives and create predictable, high-quality outcomes Stay curious about emerging technologies, customer needs, and industry trends to keep our services forward-thinking Serve as a trusted partner to customers, translating their goals into practical, actionable delivery plans Build long-term relationships based on trust, transparency, and consistent follow-through Facilitate communication between customers and internal teams so nothing slips through the cracks Manage the full lifecycle of IT projects from kickoff to post-implementation review Track timelines, budgets, risks, and quality standards to ensure projects land exactly where they should Partner with sales and engineering to ensure proper scoping, planning, and handoffs during every engagement Maintain delivery standards, processes, and best practices that support predictable excellence Introduce tools, workflows, and efficiencies that help the team move faster and smarter Conduct service reviews to identify patterns, opportunities, and places where we can elevate the customer experience What You'll Bring Bachelor's degree in IT, Computer Science, Business, or related field (Master's a plus) or equivalent experience. Experience successfully leading delivery or professional services teams in a fast-paced IT services environment Demonstrated experience delivering technical infrastructure projects, including network and data center implementations, from planning through close-out. Strong background in enterprise networking, including wired switching/routing and wireless architectures (Aruba, Cisco, Mist, or equivalent platforms). Proficiency with server, virtualization, and hyper-converged environments such as VMware, Nutanix, or similar technologies. Working knowledge of enterprise security technologies, including firewalls, VPNs, authentication systems, and best practices for securing network and server environments. Experience managing IT service operations, including help desk teams, ticket workflows, escalations, and adherence to SLAs. A leadership style that drives accountability and clear communication Demonstrated ability to develop, foster, and maintain strong customer relationships A track record of managing complex technology projects with clarity and consistency PMP or similar certification is a plus. Existing relationships in the channel services community are a bonus but not required. What It's Like to Work Here We're a team that shows up with intention every single day. Our culture reflects four guiding values that shape how we lead, collaborate, and serve: Proactive Ingenuity - Our team is forward thinking and resourceful. We regularly solve problems before they surface, and we encourage fresh ideas that keep us ahead of the curve. Positive Team Harmony - We work together with respect, energy, and a genuine desire to lift each other up. Everyone's contribution matters, and everyone has a place here. Protecting our culture with positivity has helped us scale and attract partners who want to work with us. Relentless Commitment - We follow through and take pride in delivering excellence no matter the challenge. Good enough is never our standard. Trusted Reliability - Our clients and teammates know they can count on us. We communicate clearly, own our responsibilities, and build confidence through consistent actions. At SureLock, we're not just looking for someone who can perform the tasks of the job. We're looking for someone who embodies these values and is excited to shape how our customers experience us and how our teams experience their work every day. We want team member who are “all in.” Why Join SureLock Technology? SureLock has grown from $200K in revenue in 2019 to a projected $26M in 2025, and we're still accelerating. We are a multi-year Inc. 5000 honoree with a culture grounded in our values and a deep commitment to excellence. You'll step into a pivotal leadership position at a defining moment in our expansion. And you'll collaborate with a passionate, highly engaged team. Within this team, you'll play a meaningful role in shaping the future of IT solutions in the Southeast and beyond. Compensation: Salary: $85,000 - $90,000 Ready to Explore This Opportunity? We'd love to connect with you. Please send the following to *************************: Your resume A cover letter sharing why you want to work with us specifically and answers to the following short questions: -How does this role align with your goals -Do you drive the speed limit? * Applications without a cover letter will not be considered. * Applications only submitted via LinkedIn could be missed, so please make sure you apply through the email address above.

We're Hiring! Studio B Community & Operations Manager (On-Site - Atlanta, GA) Company: Collaborative Real Estate Employment Type: Full-Time | Exempt Studio B., part of the Collaborative Real Estate (CRE) property management portfolio, is where bold ideas begin, build, and broadcast. Located atop the historic Biltmore Innovation Center, Studio B. isn't just a coworking space - it's a launchpad for innovators, researchers, founders, and technologists shaping the future of Atlanta's innovation economy. We're looking for a Community & Operations Manager to be the heartbeat of Studio B. Think of this role as part culture-keeper, part systems-whisperer - someone who thrives on building community, keeping operations running flawlessly, and creating memorable experiences every day. What You'll Do Community & Member Experience Be the welcoming host and daily presence that sets the tone for Studio B.'s vibrant, community-driven culture Support and connect members, helping them feel informed, engaged, and supported Onboard new members and teams, ensuring they feel inspired from day one Assist in planning and hosting community events, workshops, and gatherings Help coordinate meeting room and event space bookings Cultivate meaningful connections between members - and with Atlanta's broader innovation ecosystem Operations & Space Management Oversee day-to-day coworking operations, including opening/closing duties, mail/package handling, scheduling, and vendor coordination Manage supplies, technology needs, visitor access, and general administrative support Keep Studio B. polished, organized, and running smoothly Troubleshoot basic tech or facility issues as needed Assist with event setup, logistics, and on-the-ground coordination Growth, Sales & Storytelling Lead engaging, high-energy tours for potential members Support sales by nurturing leads, responding promptly to inquiries, and helping close new memberships Assist with event inquiries and help build a strong calendar of meetings and community events Collaborate with the Communications team to highlight Studio B.'s stories, happenings, and member wins Who You Are High-energy, warm, approachable - a natural “community host” Exceptionally organized with strong multitasking instincts Confident communicator, comfortable giving tours and speaking with prospective members Service-minded with light sales experience or interest Proactive, resourceful, and skilled at anticipating needs Curious about innovation, entrepreneurship, and connecting people Early- or mid-career professional with strong administrative and operational instincts Qualifications Bachelor's degree in Business, Communications, Hospitality, Marketing, or equivalent experience Proficiency in MS Office; familiarity with Canva and CoWorks a plus Experience with tenant relations, security, flexible leasing environments, or construction/tenant improvements helpful Comfortable working early mornings, evenings, or weekends for events Ability to lift/move event materials as needed About Collaborative Real Estate (CRE) CRE designs, develops, and manages innovation districts and research parks at the nexus of universities, startups, research, and industry. We build thriving ecosystems that accelerate breakthroughs and bring big ideas to life. We are committed to diversity, inclusion, and creating an environment free from discrimination across all facets of employment and operations.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Position Summary: The Service Desk Lead is responsible for leading day-to-day IT Service Desk operations, ensuring timely and effective support for end users across a large, mission-critical enterprise environment. This position requires a seasoned IT professional with strong leadership, customer service, and technical skills to manage service delivery, ticket management systems, and team performance in alignment with ITIL best practices. The ideal candidate will bring hands-on experience managing large-scale help desk operations, implementing service management processes, and improving customer satisfaction through performance metrics, automation, and continuous improvement initiatives. Primary Responsibilities Lead and supervise Service Desk operations and personnel, ensuring prompt and professional resolution of incidents, service requests, and escalations. Oversee daily ticket workflows using ITIL-based processes within an enterprise-grade Service Desk management system (e.g., Ivanti HEAT, ServiceNow, Remedy, or equivalent). Develop, document, and enforce Service Desk standard operating procedures (SOPs) and escalation protocols. Monitor performance metrics (SLAs, response/resolution times, first-call resolution rate, customer satisfaction) and produce regular management reports. Provide coaching, training, and mentoring to Service Desk staff to enhance technical proficiency and customer service. Coordinate with Systems, Network, and Security teams to resolve complex technical issues and ensure cross-functional communication. Lead initiatives to improve service quality, streamline processes, and integrate automation where feasible. Participate in change management and incident management processes to ensure compliance with DHS and organizational standards. Collaborate with management and stakeholders to align Service Desk operations with enterprise IT goals and mission priorities. Serve as the primary point of contact for Service Desk escalations and critical incident coordination. Qualifications Experience: Minimum of five (5) years of detailed experience in Help Desk or Service Desk operations. At least five (5) years of experience in general IT operations, support, or management services. Technical Skills: Proficiency with industry-recognized Service Desk ticket management systems - Ivanti HEAT. Strong understanding of ITIL service management frameworks, including incident, request, and change management. Familiarity with desktop, network, and systems troubleshooting methodologies in a large enterprise environment. Leadership: Proven experience supervising Service Desk or IT support teams. Ability to set priorities, delegate effectively, and ensure consistent adherence to SLAs. Highly Preferred Qualifications Certifications such as: HDI Support Center Team Lead / Manager ITIL Foundation or higher Project Management Professional (PMP) Experience implementing or improving ITIL-aligned Service Desk operations within a federal or large enterprise environment. Working knowledge of enterprise asset management, configuration management databases (CMDB), and self-service portals. Excellent written and verbal communication skills with the ability to interact effectively with both technical and non-technical stakeholders. Education: Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or a related field, or equivalent work experience. Clerance Requirement: U.S. Citizenship and; Ability to obtain or maintain a DHS Public Trust clearance (Secret preferred). Salary Range: The expected pay range for this position is up to $110,000 yearly. The exact pay rate will vary based on skills, experience, and location. Citizant offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) Generous PTO Company-paid life and disability insurance Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Korn Ferry has partnered with our client on their search for Powder Coating Operations Manager Operations Manager, Powder Coating Plan, direct and coordinate all aspects of the powder coat line to ensure daily production requirements are met. Responsibilities: Ensure clean powder coating lines and booths, related equipment, and work areas. Determine paint flow, mil thickness, and coating quality by performing visual inspections, or by using a mil gauge. Maintain spray gun parts and booths, as required. Meet or exceed daily productivity requirements. Lead continuous improvement activities and initiatives. Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output. Produce product that meets customer requirements. Operate and maintain a safe and clean working environment. Troubleshoot technical problems. Understand bake times. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Manage departmental performance measures, including visual controls. Work with sales team and other departments to develop and maintain effective communication to resolve issues and inquiries. Perform other duties as assigned. Criteria: College degree OR equivalent experience Five to seven years previous work-related experience. Computer skills required; Outlook email, Word, Excel. Must have a thorough understanding of all powder coating line job duties including; hanging, offloading, labeling, inspecting, and packaging. SE: 510770633

The ProcessMiner Water Operations Field Manager is a hands-on, customer-facing role that sits at the intersection of operations, lab work, and technology. You will spend most of your time on-site at customer water and wastewater facilities, supporting the installation and operation of ProcessMiner solutions. That includes mechanical and instrumentation work, sample collection, lab testing, equipment checks, data entry, and direct operator support. If you're not comfortable traveling frequently, working in active industrial plants, wearing PPE, and talking with operators and plant managers every day, this is not the right role. Key Responsibilities 1. Site Operations & Process Monitoring Act as the on-site ProcessMiner operator for assigned projects, supporting day-to-day plant operations related to our solution. Monitor process performance using plant instruments, field measurements, and ProcessMiner dashboards. Observe changes in operating conditions and interpret meter, gauge, and analyzer readings to identify potential issues or optimization opportunities. Conduct routine field checks on pumps, valves, blowers, and other process equipment tied to our system. Maintain a site log of operations, events, process changes, alarms, and key parameters. 2. Installation, Commissioning & Equipment Support Support the installation and commissioning of ProcessMiner hardware and software at customer sites Sensors and analyzers (e.g., flow, pressure, turbidity, pH, DO, ORP, conductivity) Sampling lines and small-bore piping where applicable Edge devices, industrial PCs, or networking hardware Work with plant staff and ProcessMiner engineers to bring systems online, validate signals, and confirm that data, alarms, and controls are functioning as designed. Perform basic troubleshooting and minor repairs/adjustments on instrumentation, sample lines, and auxiliary equipment as needed. Coordinate with ProcessMiner remote teams for issues that require advanced technical support. 3. Sampling, Lab Work & Testing Perform routine sample collection from process streams in accordance with site and regulatory protocols. Conduct standard wet lab tests, such as: TSS (Total Suspended Solids) COD/BOD as applicable Ammonia, Nitrate pH, Conductivity, Turbidity, Alkalinity Mixed Liquor Suspended Solids (MLSS) Heavy Metal Ion traces Other basic parameters as required by project scope Accurately record, interpret, and communicate lab results to the ProcessMiner team and plant staff for process control decisions. Help design and execute field trials and optimization tests (e.g., chemical dosing trials, filter performance checks, dewatering tests). 4. Customer Support, Training & Relationship Management Serve as a primary on-site contact for operators, supervisors, and plant management during project rollout and stabilization. Provide operator training on: ProcessMiner dashboards and alerts Data entry or verification procedures Basic troubleshooting steps Translate operator feedback and real-world issues into clear, actionable information for ProcessMiner engineers and product teams. Represent ProcessMiner professionally on-site, building trust through reliability, responsiveness, and clear communication. 5. Data, Reporting & Documentation Enter and validate process and lab data in ProcessMiner tools, spreadsheets (Excel), or customer systems as required. Prepare routine reports summarizing: Key process KPIs Lab test results Equipment status and downtime Notable events or deviations Follow and contribute to Standard Operating Procedures (SOPs) for sampling, testing, installation, and site support. Document findings, incidents, and improvement opportunities in a structured, repeatable way. 6. Safety & Compliance Strictly follow all site safety rules, ProcessMiner safety policies, and regulatory requirements. Use appropriate PPE and safe work practices in confined spaces, at heights, near basins/tanks, and around moving equipment. If not already certified, obtain necessary confined space entry, lockout/tagout, and forklift training where required for specific projects. Immediately report safety incidents, near misses, and equipment failures. Knowledge, Skills, and Abilities Ability to read, write, and interpret: Safety rules and site-specific procedures SOPs, operating manuals, and lab test procedures Basic P&IDs and process flow diagrams (or willingness to learn quickly) Ability to write and interpret routine reports and email correspondence for internal and customer stakeholders. Strong verbal communication skills with plant operators, supervisors, vendors, and project teams. Comfort with basic math and process calculations, including: Flow, volume, and dosing calculations Concentrations, proportions, and unit conversions Basic algebra and geometry used in process work Ability to complete standard wet lab tests (TSS, COD/BOD, pH, Conductivity, Turbidity, etc.) with accuracy and consistency. Basic computer skills: Proficient with Word and Excel (or Google Docs/Sheets) Comfortable using web-based dashboards and mobile apps Able to learn new software tools quickly Strong mechanical and process aptitude: Understanding of pumps, valves, blowers, hydraulics, and basic process controls High personal ownership: able to work independently within established procedures and know when to escalate issues. Minimum Education and Experience High school diploma or GED required; associate degree or technical certification in environmental science, water/wastewater technology, chemistry, and/or related field experience preferred. 2+ years of experience in water or wastewater treatment plant operations, lab work, or closely related industrial process operations. Existing state-recognized Water or Wastewater Operator license is a strong plus; willingness and ability to obtain one if required by certain sites. Valid driver's license with an acceptable driving record. Ability to successfully pass background check, drug screen, and site-required medical/fit-for-duty examinations. Travel & Work Environment This role requires frequent travel (50-80%) and multi-day stays at customer sites. Work is primarily performed in industrial environments, including: Municipal and industrial water/wastewater plants Sludge handling and dewatering areas Chemical feed and storage areas Regular exposure to: Wet and humid conditions Odors associated with wastewater and sludge Noise, moving mechanical parts, and outdoor weather Physical requirements: Standing and walking for extended periods Climbing stairs and ladders Occasional lifting of up to ~50 lbs (samples, small equipment, etc.) If you like being in the field, solving real process problems, working closely with operators, and seeing the impact of your work on water quality and plant performance, this role will fit you. If you want to sit behind a desk all day, it won't.

The Company Since 1941, John S. James Co. has provided exceptional service to the international transportation community. Our long-standing reputation is built on professionalism, regulatory expertise, and a commitment to offering personalized solutions in customs brokerage and freight forwarding. We continue that mission today with a company culture focused on integrity, compliance, and customer service excellence. We offer a comprehensive benefits package, including health, dental, vision, life insurance, 401(k), and a progressive paid time-off program. Role The Import Manager is responsible for leading the Savannah Import Department and ensuring all operations are compliant, efficient, and performed with the highest level of professionalism. This role oversees staff development, regulatory adherence, departmental performance, and customer service standards across all import accounts. This is a full-time, on-site leadership position. Responsibilities Operational Leadership Ensure the Import Department operates in full compliance with all applicable laws, regulations, and company policies. Oversee daily operations and take ultimate responsibility for service delivery to all import accounts. Identify, resolve, and proactively prevent issues affecting import transactions, customer accounts, or workflow. Maintain updated tariff references, manuals, and source materials for departmental use. Conduct regular department meetings to keep staff informed on regulatory changes, process updates, and performance expectations. Compliance & Quality Assurance Audit import files for accuracy, regulatory compliance, and profitability. Ensure import staff follow standardized procedures and uphold documentation and recordkeeping requirements. Collaborate with the Director of Import Compliance on compliance directives and updates. Financial Oversight Maintain supervision over departmental profit, expenses, and operational efficiency. Oversee collections for outstanding invoices within the import department. Review salary levels annually to ensure fairness and nondiscrimination. Staff Leadership & Development Ensure the department is adequately staffed and employees are properly trained for their positions. Conduct annual evaluations for all Import Department employees. Handle personnel matters, including approving time off, addressing performance issues, and mentoring staff. Interview, hire, discipline, and recommend termination when appropriate, with consensus from the Office Manager. Work with Human Resources on employee training, onboarding, and professional development. Customer & Internal Communication Maintain professional communication with customers, department peers, and upper management. Communicate departmental updates, events, and issues to leadership regularly. Represent John S. James Co. at transportation and industry-related meetings when required. Partner with the Sales team to support business growth and assist in securing new import accounts. Administrative & Other Duties Monitor departmental supplies and ensure office equipment is maintained. Travel as needed for client visits, potential customers, educational seminars, or coordination with other offices. Participate in Managers' Meetings and contribute to cross-departmental initiatives. Maintain regular, predictable attendance as an essential part of the role. Qualifications High school diploma or equivalent required; additional education preferred. Licensed Customs Broker required. Proven leadership skills and ability to manage staff effectively. Strong written and verbal communication abilities. Ability to interpret regulations, analyze operational issues, and apply sound judgment. Commitment to ongoing education: minimum 20 hours of certified continuing education annually. Strong organizational skills with a focus on compliance, accuracy, and operational performance.

We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Atlanta, Georgia as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.

Primary Responsibilities Ensure client satisfaction by establishing and adhering to policies and procedures related to Operations and the company, with a focus on enhancing client experience and service delivery. Foster effective communication among all staff levels to promote a collaborative environment and a culture of engagement and teamwork. Address and resolve client needs promptly and comprehensively, proactively identifying opportunities for service improvement and initiating corrective action when necessary. Represent Operations with external stakeholders, including client auditors, maintaining positive relationships and open dialogue to ensure alignment with client expectations. Manage the implementation process of new clients, collaborating with cross-functional teams to ensure a smooth transition and efficient set-up within Operations while also fostering positive client experiences. Assist senior management in policy development and the implementation of internal controls, with particular emphasis on promoting staff engagement and empowerment. Review financial reporting/NAV packages for accuracy, adherence to controls, and timeliness, providing insights and recommendations for improvement as needed. Research and resolve accounting and tax issues, providing expert guidance and support to internal stakeholders and clients as required. Stay informed of regulatory requirements and liaise with the local regulator as necessary to ensure compliance, Assist and drive staff engagement initiatives. Conduct employee appraisals in line with the company's performance management tools, providing constructive feedback and support for professional development while fostering a culture of employee engagement and growth. Ensure adherence to and actively participate in the annual SOC Type II audit process but gathering evidence, working with the auditors and participating in the internal audit function. Represent the company at networking events, as needed, and be able to represent the Operations process articulately with prospective clients. Qualifications Required: A professional accounting qualification Minimum 15 years of experience working in fund administration, specifically with exposure to financial markets/institutions, debt funds, hedge funds or private equity vehicles Minimum of five (5) years of experience managing a team of 10 or more, both in-person and remote. Strong knowledge of investment accounting and technical knowledge of alternative investments, fund accounting and the preparation of financial statements Paxus and/or Investran experience preferred Detailed knowledge and understanding of regulatory matters including Anti-Money Laundering/Anti-Terrorist Financing and other regulatory reporting Strong computer skills and effective communication skills, both verbal and written The willingness to work overtime and public holidays when required Based in Atlanta, GA

Are You? Great at building manufacturing robust performance with a passion for excellence in all you do. Excited about being part of a rapidly growing global company that makes our planet a little greener . Experienced in continuous process manufacturing, preferably within Recycling Operations. Hungry to always find a better way to best serve your customers. Our client, Shark Solutions, is seeking an experienced, ambitious Operations Manager to support its expanding business in North America. You'll join a growing global cleantech market leader that produces environmentally friendly raw materials for various industries. Shark Solutions is an innovative company at the forefront of advanced, sustainable post-consumer resin materials and dispersions, using PVB (Polyvinyl Butyral) derived from recycled laminated glass, such as windshields. Founded in Denmark in 2005, Shark Solutions operates in Denmark, Belgium, and the United States. This ambitious, no-nonsense company prides itself on reducing the environmental impact of various products, decreasing landfill waste, and lowering GHG emissions. This position is based at the US headquarters in Lavonia, GA (near Atlanta). For more information, visit video and website About the Role As Operations Manager, you'll be managing Shark Solutions USA Glass and PVB Recycling plant operations, including costs of operations, production, maintenance, safety, quality, administration, and other related activities. To succeed in this role, you must have a solid background, a track record of leading multi-shift operations and manufacturing in medium- to heavy-industrial environments, and a track record of leading high-performing teams. This role requires a competent leader with strong execution skills and experience in improvement/expansion projects. You will lead from the front, empowering, motivating, and developing your team. This position reports directly to our US CCO, with a dotted-line report to Danish HQ. Main Tasks & Responsibilities Manage 3, geographically dispersed U.S. operations, with responsibility for overseeing budget, Capex, quality, safety, and managing day-to-day operations while driving continuous operational improvement. Actively drive improvement projects and business processes, systems, and equipment with own team and a wide range of suppliers, seeking continued business improvements and reporting on this progress. Developing skillsets within the operational team, learning from suppliers and key stakeholders - and building a best-in-class knowledge base in a niche industry. Maintain operational reporting systems and local ownership in results in each manufacturing site, allowing the organization to learn from mistakes and push for excellence, whilst sparring with key resources both in the US and Europe. Routinely visits U.S. operating facilities, developing team spirit, setting clear goals, and conducting data-driven follow-up. HR and Safety responsibility for U.S. operations. Maintain a safe work environment through best-in-class safety policies and training. Focus on employee retention through education and a professional work environment based on mutual respect. Ensure all equipment and building features are maintained and functional at high standards. Maintain and improve strong, long-term relations with 3rd party contractors, customers, and suppliers. Ensure the facilities operate in compliance with regulatory guidelines and requirements (including environmental permits, safety, quality, etc). Maintain good communication with the Company headquarters and other Operations Managers within the group, including the sharing of best practices to maximize success. Drive and support Environmental, Social & Governance (ESG) initiatives of the business. Be a strong team player - positive and contributing to the continued success and growth of the company. Qualifications Your Work Experience & Education: Bachelor's degree in mechanical/electrical engineering, industrial manufacturing, or similar. Familiar with ISO9001, ISO 45001, and ECOVADIS GOLD certifications. Proficient in Microsoft Office Suite and ERP system (Microsoft Business Central). 10+ years of experience in similar roles with a proven track record in operational excellence as Plant Manager, Production Manager within heavy-duty manufacturing equipment Experience in managing and motivating operational teams-communicating vision and setting clear goals. Experience working in a multicultural, international company is a plus Experience in working with continuous business improvements and uptime development. (ex. OEE, OTIF, PPM). Physical Demands: The position requires occasional climbing or balancing, stooping, kneeling, crouching, or crawling. Frequent lifts and/or moving up to ten (10) pounds and occasionally lifting and/or moving up to twenty-five (25) pounds are to be expected. This job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Your Skills, Traits & Style: Strong, forward-thinking, and proven leadership skills characterized by: Proactive leadership to build a collaborative team environment. Experienced in operational excellence with the ability to identify and drive sustainable change. Continuous improvement mindset Organized and detailed Approachable. Great communicator and a good listener Pragmatic - you get things done. Hands-on, Can-do, Can-try approach What We Offer Is More Than Just a Job… A team-focused work environment with visibility for your efforts and professional growth opportunities. An opportunity to join a truly innovative and growing global company. Attractive compensation package and benefits.

The Operations Manager, Neurology, is responsible for day-to-day operational oversight of the Neurology service line. In conjunction with operational and clinical leadership, they are responsible for effective implementation of new programs, ongoing management of existing programs, and ensuring continuous outstanding services for all Neurology programs. Essential Duties: · Service Line Management o Works closely with the Stroke Program Coordinator to: Implement and enforce service line specific policies and procedures Implement service line specific measurement systems to manage program performance Create and execute action plans for service improvement based on the results of the measurement systems that were developed Aggregate and communicate various metrics relevant to service line to clinical and operational leadership o Stays informed of internal and external factors that could impact service line o Collaborates with Medical Directors and Vice President of Clinical Services to enhance, implement, and revise service line specific clinical initiatives o Identify and recommend improvements to the way the service line is operationalized o Collaborates with clinical and operational leaders in the development and delivery of services to ensure alignment with patient needs, client contracts, and operational plans. o Continuously evaluates service quality from an operational perspective Supports corporate initiatives and special projects as needed. · Program Management o Accountable to manage successful telemedicine program implementations Plans, executes and finalizes projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors/consultants in order to deliver projects according to plan. Defines project initiatives and oversees quality control throughout the project lifecycle. o Drives collaboration with internal teams Works with Licensing and Credentialing to effectively prioritize providers Interfaces with Business Development to understand the pipeline of new programs Manages programs in tandem with the Clinical Services team o Ensures new program implementations are tailored to the needs of service line o Establishes and maintains effective working relationships with physicians and clients o Maintains oversight of the physician onboarding process for service line o Manages programs post go-live and directs team regarding necessary changes or improvements to specific programs o Build relationships with clients based on trust and respect and act as a client advocate to ensure they are receiving the highest level of service o Identifies expansion opportunities and potential partners o Participates in Administrator on Call Rotation Required Knowledge, Skills, and Abilities · Microsoft Office Suite · Solid communication skills, both written and verbal · Excellent problem-solving skills and the ability to multi-task · Solid ability to make confident decisions · Ability to lead others and drive for results · Strong ability to follow through and high attention to detail required · Flexibility and willingness to take on new tasks with guidance · Patience, persistence, and a good attitude Education and Experience · Bachelor's degree or other equivalent experience · 3+ years Healthcare experience required · 3+ years Project management experience required · Experience working with a Neurology practice required

Role Description This is a full-time, on-site role for a Hotel General Manager based at the Hampton Inn Valdosta/Lake Park Area in Lake Park, GA. The General Manager will oversee daily operations, ensuring smooth functioning across all departments. Key responsibilities include managing hotel staff, delivering excellent customer service, developing and maintaining budgets, and monitoring financial performance. Additionally, the General Manager will ensure compliance with hotel standards and assist with food and beverage operations to enhance guest satisfaction and profitability. Qualifications Proven expertise in General Management and Business Management, with the ability to oversee and coordinate hotel operations effectively Strong Customer Service skills to ensure guest satisfaction and manage feedback effectively Experience in Budgeting and financial planning to ensure profitability and efficient resource allocation. Maintaining the Hilton Brand Standards and highest level of scores. Ability to work collaboratively with a team and make data-driven decisions Previous experience in the hospitality industry is highly preferred. Degree in Hospitality Management, Business Administration, or related field is desirable. Willingness to work weekends, holidays and up to 6 days a week based on the needs of the hotel.

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT #LI-RH1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Description and Responsibilities: My client is seeking an Operations Manager for their 900K Sq Ft distribution center. Responsibilities will include but not be limited to: Leading a team of roughly 4 managers and 6 supervisors and up to 150 associates. Being responsible for training, developing, mentoring, guiding the leadership team. Planning and managing labor and production hours. Being a cultural leader for the company's values and mission. Promoting a safety-first culture. Finding and leading lean continuous improvement projects throughout the supply chain stream. Aiding in forming and executing a budget for the building. Qualifications: The qualified candidate will possess most of the following traits: 5+ years of experience in leading leaders in a distribution and/or fulfillment center. A Bachelors and preferably a Masters degree. A demonstrated history of continuous and process improvement accomplishments. A solid history of developing other leaders to a promotional level. Working knowledge of systems such as WMS, TMS, and excel. Former project management experience in the realm of implementations, start-ups, training on new material handling equipment. Company Profile: My client is a national retailer who remains unaffected by Amazon. They are a Fortune 500 company and have both strong sales and earnings. They are willing to provide relocation and a very competitive compensation package to the right individual. If you are interested in learning more about this opportunity, please apply or contact: Kate Stephens Supply Chain Recruiter kate@serecruit.com

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

***BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)*** Increase your chances of an interview by reading the following overview of this role before making an application. ABOUT THE JOB Great job for high energy team builders! You will assist the General Manager in coordinating and take ownership for tasks and assignments given to your team. Responsibilities include day to day operations including cost controls, inventory control, cash control and customer relations. You will assist in developing more managers by setting the example and mentoring your team. Adhere to policies and procedures and expect the same from your crew. Active daily encouragement of current team members and recruiting great new people. In addition: staffing, paperwork, food management, time management, professional appearance, promote 100% Domino's image standards, provide great customer service and effective service recovery, attendance & punctuality, dependable transportation to/from work, store cleanliness, marketing. QUALIFICATIONS General job duties for all store team members · Knowledge of all operational task and ability to train those tasks. · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product correctly at an advanced pace. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean store and equipment daily. · Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. xevrcyc JB.0.00.LN