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  • General Manager - Restoration Services

    Right Restoration Partners

    Service manager job in Tempe, AZ

    Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services. Position Summary We are seeking an experienced General Manager to own the success of a growing branch, build and lead a high-performing team, and deliver service that sets the bar for excellence. The General Manager will provide strategic leadership as well as drive operational excellence, financial performance, and customer satisfaction while ensuring consistency and scalability. Acting as a mentor and leader, the role will support their teams, fostering a culture of growth, accountability, and collaboration. The General Manager role will work from our Arizona office at 1514 W Todd Dr, Tempe, AZ 85283. The position offers a base salary between $130,000 and $175,000 with a 50% on target bonus and full benefits. Key Responsibilities of the General Manager Lead day-to-day operations of your branch across mitigation, reconstruction, packout and customer service Drive revenue and profitability across residential restoration services Hire, train, and mentor a team of technicians, estimators, and sales reps Partner with regional and corporate leadership to set strategy and implement best-in-class systems Champion our safety culture, quality standards, and customer-first values Qualifications of the General Manager 5+ years in restoration, construction, field services, or related industries Proven P&L leadership or entrepreneurial experience preferred Strong knowledge of Xactimate, mitigation, and/or reconstruction project workflows Leadership that inspires trust, builds loyalty, and drives performance A passion for people, growth, and operational excellence
    $130k-175k yearly 4d ago
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  • Lead Overhead Crane Service Tech

    Rolinc Staffing

    Service manager job in Mesa, AZ

    Our Hoists & Cranes division is growing fast, and we are looking for an experienced Lead Crane Service Tech to lead our service team and elevate the quality, safety, and customer experience we're known for. Why work for us: Opportunity for continued career growth Ability to build your team and this department Excellent leadership, teamwork and collaboration Supportive, team-first culture grounded in our values: Happy, Hungry, Hardworking, Honorable Comprehensive health benefits Matching 401(k) Paid Holidays & PTO Vehicle allowance or company vehicle Phone reimbursement Direct Hire Relocation Assistance Continued Education And more! What you'll do: Build your team Lead, mentor, and develop a team of Overhead Crane Service Technicians and Inspectors Oversee all field service operations: inspections, PM programs, repairs, troubleshooting, upgrades, and emergency service Plan schedules, assign work, and ensure technicians are deployed efficiently and effectively Review and approve service tickets, proposals, repair recommendations, and customer reports Serve as the main point of contact for service-related customer needs Conduct site visits, solve technical escalations, and guide technicians on complex mechanical/electrical issues Ensure full compliance with safety standards, load-testing requirements, and industry regulations Drive continuous improvement across service processes, documentation, safety practices, and customer satisfaction Support sales by identifying equipment issues, upgrade opportunities, and long-term maintenance solutions Maintain accurate service records, inspection logs, and reporting for leadership What you bring: 5+ years of experience working with overhead cranes, hoists, and material-handling equipment Strong mechanical and electrical background (VFDs, controls, three-phase power, motors, wire rope, structural components) 2-3+ years of leadership, foreman, or supervisory experience in a service environment Solid understanding of crane safety, OSHA requirements, inspection standards, and load-testing procedures Excellent communication, customer service, and problem-solving skills Ability to work in the field as needed to support technicians and high-priority jobs Valid driver's license Crane/rigging certifications are a plus To apply: Please submit your resume and contact information. I look forward to hearing from you! Talk soon, Mindi
    $86k-158k yearly est. 3d ago
  • Service Manager - Commercial Roofing

    Roofing Talent America (RTA

    Service manager job in Phoenix, AZ

    Phoenix, AZ $90k - $120k + benefits Smash through the glass ceiling and take your career to the next level You will run a service department as if it is your own business - but with the financial backing, training and opportunities of a much larger business You'll have the autonomy to set your own goals, a strong support system behind you, and real opportunities to advance as the company expands into new markets The company values honest, long-term partnerships over hard selling, and the sales team operates in a collaborative, growth-minded environment with ongoing mentoring, training, and planning support What's in it for you Ongoing training, development and internal promotion Medical, Dental and Vision - as well as tele-med, flex spending, HAS, medical bill saver, accident and illness program and EAP PTO Paid holidays 401k with company match What you'll do Manage and mentor the service department for the Phoenix branch: foremen, superintendent, project managers and a coordinator/admin Tracking and managing the finances, projects and targets for the department Ensuring customer satisfaction and communication is to the highest standard as well as the quality of the work completed What you need Experience overseeing financials, managing crews, developing customer base and strategic planning Experience leading a commercial roofing service division Strong technical knowledge of commercial roofing systems About the company This private equity backed commercial roofing contractor has grown rapidly since 2020; 20 locations, over $200M in revenue, and employing 650+ people. They focus on service and maintenance, national accounts, and strong local sales, with work split between re-roofing (60%), service (25%), and new construction (15%). In the next 1-2 years, all branches will unify under a single national brand-creating more opportunity, visibility, and scale for the team. Don't hesitate and APPLY NOW! Don't have a resume? No worries, just contact me directly; ******************************* Not quite right for you but know someone that would be perfect? Refer a friend and if we successfully place them, you will get $1000!
    $90k-120k yearly 3d ago
  • Service Manager

    Arizona Foam & Spray

    Service manager job in Mesa, AZ

    WHO WE ARE Since 1968, Arizona Foam & Spray has been committed to delivering high quality results. Based in Mesa, AZ, we are licensed, insured, and members of various trade organizations. We specialize in assisting with the design process for all commercial roofs by offering options and solutions. Our expertise ensures that roofing installations are done correctly to prevent future issues and voiding of warranties. We also handle repairs and reroofing, with the ability to diagnose and fix a wide range of flat roof types, including spray foam, single-ply, and built-up roofs. WHAT WE OFFER AFS is proud to offer numerous benefits to our eligible employees. Full time employees at SWD are able to enroll in a generous Medical Plan with a Company funded Health Reimbursement Account (HRA), company paid Telemedicine, company paid life insurance, 401(k) with a company match, and dental and vision coverage. SWD also offers all employees Paid Time Off (PTO) as well as Paid Sick Leave. WHO YOU ARE The Service Manager will lead and mentor our service team, overseeing installation, maintenance, and repair projects while ensuring safety and quality standards. The ideal candidate is an experienced professional with deep knowledge of spray foam processes, building codes, and industry regulations. You will train and support junior technicians, deliver technical guidance, troubleshoot issues, and coordinate service projects. Strong leadership, communication, problem-solving skills, and proficiency with tools like Microsoft Office, SharePoint, and Company Cam are essential, along with a commitment to industry best practices and safety protocols. WHY JOIN US At Arizona Foam & Spray, we're more than a team, we're a community driven by innovation, safety, and excellence. You'll have the opportunity to work with cutting-edge spray foam technology, grow your technical skills, and take on leadership opportunities in a supportive environment. We value your expertise, encourage continuous learning, and reward dedication with a culture that prioritizes collaboration, professional growth, and making a real impact on the construction industry. Join us and be part of a company where your contributions truly matter. AFS, Inc. is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, gender identity or expression, ancestry, marital or protected veteran's status, or any other characteristic protected by law.
    $47k-77k yearly est. 4d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Scottsdale, AZ

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 4d ago
  • Field Service Supervisor

    Munters 4.3company rating

    Service manager job in Phoenix, AZ

    Job Title: Field Service Supervisor Company: Munters Corporation Salary: $74,909 - $100,307 annually About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination Provide back-office service administration related to but not limited to: Time sheet entry Expense report review, preparation, submission, and approval for payment Service Report Creation and review of field technician narrative Performance Value reports Refrigeration Set-up reports Measure service delivery activities and results: Technician utilization and Revenue/ Warranty cost generation per technician Conformance to Service Report generation, for content, quality, and communication style Measure and report on install base penetration Rates Technicians on Customer satisfaction and First-time fix rate Supports Service Team in employee evaluation and performance improvement Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads Interact with Service Engineering to provide feedback on technical support quality and availability Interact with Equipment Sales to share leads and to build Service Sales Manage all customer queries and resolve issues in coordination with the relevant departments Participates in recruiting activities as necessary to support staffing efforts * Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules Performs quality assurance checks in the field Requirements: Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: Highly motivated and skilled at complaint handling and issue resolution Knowledge of commercial HVAC systems and maintenance procedures Excellent verbal and written communication skills Ability to multi-task and prioritize work Computer proficiency with MS Word, Excel, and PowerPoint Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary Have a valid Driver license with an excellent driving record Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. The worker is not substantially exposed to adverse environmental conditions Benefits: Competitive Salary Comprehensive health, dental, and vision insurance plans Flexible work schedule Generous vacation and paid time off 401K retirement savings plan with employer matching Professional development opportunities, including tuition reimbursement, and conference attendance Company-sponsored social events and team-building activities State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.
    $74.9k-100.3k yearly 2d ago
  • Service Center Assistant Manager

    The McAlear Group

    Service manager job in Phoenix, AZ

    This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
    $34k-49k yearly est. 5d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Service manager job in Gilbert, AZ

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Manager of Revenue Operations (Product Manager)

    Impact Technology Recruiting 4.5company rating

    Service manager job in Scottsdale, AZ

    Our client is looking for a Manager, Revenue Operations to lead the strategy, development, and execution of pricing and revenue analytics capabilities that directly support revenue growth and pricing optimization. This role sits at the intersection of product ownership, analytics, and people leadership, partnering closely with business and technical teams to deliver scalable, data-driven solutions. What You'll Do Lead and develop a high-performing team of analysts, engineers, and developers focused on revenue management and pricing optimization initiatives Own the design, development, and ongoing optimization of pricing tools, algorithms, dashboards, and analytics capabilities Act as the primary product owner and liaison between technical teams and business stakeholders Partner with revenue management and sales leaders to understand business needs and translate them into actionable data solutions Define data requirements, performance metrics, and analytical goals aligned to business objectives Establish best practices, documentation standards, and quality controls to ensure consistent, high-quality delivery Drive automation and innovative data processing strategies to improve efficiency and decision-making Communicate analytical insights and recommendations to Director-level and executive stakeholders in a clear, consultative manner Identify opportunities to enhance product functionality supporting pricing strategy and execution Lead ad-hoc analyses and KPI reporting to surface risks, trends, and opportunities What We're Looking For Master's degree preferred; Bachelor's degree required in an analytical or quantitative field (e.g., Mathematics, Economics, Computer Science, Statistics, Finance, Engineering) 5+ years of experience in a product ownership or product-adjacent role, supporting data products, dashboards, or technical tools used by business leaders 2+ years of experience leading or managing highly technical teams, directly or in a matrixed environment Proven ability to partner with business leaders and guide technical teams in delivering analytics and data solutions Strong experience managing large, complex data sets across on-prem and cloud environments (e.g., Snowflake, AWS) Proficiency with SQL, Python, dbt, or similar data and analytics tools Advanced Excel skills and strong working knowledge of Word and PowerPoint Experience with pricing, revenue, or customer analytics in a subscription-based or related industry strongly preferred Why This Role This is a high-impact leadership role for someone who enjoys building teams, owning data products, and driving business outcomes through analytics and pricing strategy.
    $53k-93k yearly est. 1d ago
  • Senior Manager-Compliance

    American Express 4.8company rating

    Service manager job in Phoenix, AZ

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. The Senior Manager-Financial Crimes will: * Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk * Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams * Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards * Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners * Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS Key Responsibilities: * Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. * Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. * Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. * Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. * Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. * Support internal and regulatory exams, audits, and inquiries related to financial crimes. * Coordinate financial crimes training and awareness programs for front-line staff. * Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. Minimum Qualifications: * 5+ years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. * Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. * Proven ability to assess risk, implement controls, and collaborate across functions. Preferred Qualifications: * Bachelor's degree in finance, criminal justice, business administration, or a related field. * CAMS, CFE, or similar professional certification. * Experience working in a first line of defense or business control function. * Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. Skills & Competencies: * Strong analytical and problem-solving skills. * Excellent written and verbal communication abilities. * Sound judgment and decision-making under pressure. * Ability to influence and educate business partners on risk concepts. * Skilled in project management and working in a matrixed organization. Guardian Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
    $103.8k-174.8k yearly 3d ago
  • Proposal Operations Manager

    SFE-Southwest Foodservice Excellence

    Service manager job in Scottsdale, AZ

    The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota. Qualifications: BS/BA in Marketing or Business Administration or work equivalent Minimum of 3 year's sales or sales coordinating experience Strong communication skills with the ability to work alongside all levels of the organization Proficient in Sales Force Proficient in Adobe InDesign Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative. Responsibilities: Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners Identify areas of improvement in the company and assist in creating and implementing solutions Manage and track sales pipeline and create reports and dashboards through Sales Force Manage Business Development Interns Manage Business Development Coordinator Complete and maintain accurate sales forecasts, data gathering and reports Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items Track budget and expenses for tradeshows Handle all sales administration duties in a timely and efficient manner Perform any other duties as assigned by VP Sales and Senior Executives Other duties, as assigned We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
    $53k-92k yearly est. 4d ago
  • Plant Manager

    Nter Talent

    Service manager job in Phoenix, AZ

    Job Title: Plant Manager Salary: $200,000 + Bonus Nter Talent is supporting a leading manufacturing organization in the search for an experienced Plant Manager to oversee operations of their facility producing high-volume food-service packaging. This role leads a team of around 150 employees across production, warehousing and shipping, ensuring safety, quality, cost control, and operational efficiency. Key Responsibilities • Lead and develop managers, supervisors and plant staff to build a high-performing, engaged workforce. • Oversee all manufacturing, warehouse and shipping operations, delivering over $30M in annual output. • Manage inventory levels for raw materials, WIP and finished goods. • Ensure all equipment, utilities and facilities are maintained to high safety and operational standards. • Drive production planning, workforce scheduling and cost management to meet annual performance goals. • Maintain compliance with GMP, HACCP, SQF, safety protocols and all regulatory requirements. • Reduce risk, improve safety culture and maintain zero-injury targets. • Act as back-up support for Production Manager and HR Manager when required. Requirements • 5-7 years' experience as a Plant Manager in manufacturing; plastics or consumer products preferred. • Bachelor's degree in Engineering or Industrial Management is desirable. • Strong mechanical, analytical and problem-solving skills. • Experience in lean manufacturing highly beneficial. • Excellent communication skills and ability to lead in a hands-on environment. Competencies • Planning & Organising: Ability to prioritise, manage multiple workstreams, analyse data, and solve problems. • Continuous Improvement: Commitment to improving technical skills, processes, and operational performance. • Collaboration & Coordination: Strong cross-functional communication and problem-solving capability. • Communication: Clear, professional verbal and written communication with strong interpersonal skills. • Multi-tasking & Prioritization: Detail-oriented, deadline-driven, and effective under pressure. Salary: $200,000 + Bonus • Competitive benefits including medical, dental, vision, life insurance, paid holidays, PTO, disability coverage and 401(k) with company match. • Opportunity to lead a high-impact facility and drive transformational improvements. • A values-driven culture focused on teamwork, quality, innovation and continuous improvement. This organization offers competitive benefits, strong training and development, and a collaborative culture focused on continuous improvement and operational excellence.
    $68k-100k yearly est. 1d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Service manager job in Scottsdale, AZ

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $38k-58k yearly est. 4d ago
  • Senior Preconstruction Manager

    Govig & Associates 3.8company rating

    Service manager job in Scottsdale, AZ

    Come join a well-established commercial contractor with nearly 40 years of success in building some of the most exciting projects in the Southwest! As a key leader in preconstruction services, you'll have the opportunity to shape the future of major projects and grow within a respected, locally-owned firm in Arizona. Govig - Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a SENIOR PRECONSTRUCTION MANAGER for a commercial construction-based company in Scottsdale, AZ. About the company. Founded in 1986, our client is a premier Arizona-based general contractor with a reputation for integrity, accountability, and delivering results. Specializing in commercial projects throughout the Southwest, they consistently exceed client expectations with a commitment to quality and long-term relationships. About the position. The Senior Preconstruction Manager has the overall responsibility, with the help of the Director of Preconstruction, for the successful delivery of preconstruction services from marketing and negotiating of the preconstruction agreement through successful GMP and project turnover to the construction team. Responsibilities will include but are not limited to: Lead the preconstruction services by budgeting, scheduling, or organizing, defining roles and responsibilities with input from the construction operations team. Prepare conceptual, schematic, design development and GMP estimates and deliverables as required to support preconstruction activities and clients Contribute to the development of standards, processes, practices, etc. as needed for the Preconstruction Services to be a “Top of Class” provider in the construction industry. Attend regularly scheduled meetings with project Architects and customers as appropriate to acquaint them with unresolved problems and to ensure an adequate degree of coordination is being made to have accurate bidding documents. Manage and update project budgets as required while monitoring design scope changes that affect budget and/or schedule. Keep customer fully informed of preconstruction progress on the project and of any significant technical problems/solutions and their effect on design and/or costs. Identify and promote solution to any problem, which might impede progress of the project or adversely affect customer and architect relations. Lead value engineering and value enhancement efforts as required to serve the client including development of items and lists, compilation of ideas and presentation of information to the client. Attend meetings with potential clients and develop relationships that will potentially lead to additional work for the company. What you need. To effectively thrive in this organization, the Senior Preconstruction Manager will have: Bachelor's degree in relevant field 8+ years of consistent estimating experience on large commercial construction portfolio. Working knowledge of construction contracts Exceptional communication and interpersonal skills Self-motivated professional with strong work ethic and attention to detail Ability to work autonomously and deliver results Demonstrates integrity, aligning with company values and customer expectations
    $82k-123k yearly est. 2d ago
  • Equity Compensation Client Service Manager

    Equiniti

    Service manager job in Phoenix, AZ

    ***This a remote position but candidates must reside in Arizona, Colorado, Nevada or Utah to ensure proximity to our client base and occasional in-person meetings or events** Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., and Astrella Private Company Solutions, Inc. Learn more at: ******************* EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary The Stock Plans Service Manager will support the daily administration for a portfolio of Equity Compensation Services Clients. This role will give you exposure to top tier domestic and global clients in a fast paced and high growth oriented business unit. Every day will provide you the opportunity to optimize the clients' service and efficiency within their plans administration. Core Duties/Responsibilities The successful candidate will be responsible for the following: Support transactional workflows for Equity Plans including; grants, exercises, releases & purchases Document client procedures Maintain client service levels Liaison with brokers and transfer agents Project manage client initiatives Be an ambassador to the marketplace for our products and services Skills, Capabilities and Attributes The successful candidate will demonstrate the following experience, skills and behaviors: Post-secondary diploma or degree in Commerce, Business or similar area of focus is preferred 3+ years in the Equity Administration Industry Certified Equity Professional (CEP) certification is preferred; successful candidate must be willing to obtain designation within two years Expertise utilizing the Equitrax stock administration platform preferred but not required Experience in Transfer Agents and Employee Plans Demonstrated analytical, problem-solving skills, and strong attention to detail Comfortable in a fast-paced and evolving environment which includes ongoing learning and training opportunities Strong client facing and relationship skills including management of client calls, tracking client issues and overall stock plans administration Must be able to effectively read, write and speak English May require the need to travel to other locations Willing and able to work extended hours as needed Compensation $68,000 - $100,000 + Merit We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
    $49k-79k yearly est. 5d ago
  • Sr. Manager, HSE

    DSJ Global

    Service manager job in Phoenix, AZ

    We are seeking a Senior Manager, Health, Safety, and Environmental (HSE) to lead and oversee safety programs across multiple manufacturing sites. This role is fully onsite at the primary location and includes responsibility for coordinating HSE initiatives at other facilities. The position ensures compliance with global standards and drives continuous improvement in safety performance, aligning with organizational goals and long-term strategy. As a senior leader, you will partner with executive leadership to shape and implement a comprehensive HSE roadmap that supports operational excellence and fosters a strong safety culture. This role involves guiding site-level HSE teams, mentoring managers, and serving as a key advisor on risk management, regulatory compliance, and workforce safety. Success will be measured through performance metrics, program effectiveness, and the ability to lead change in dynamic environments. Key Responsibilities Develop and execute HSE strategies that align with corporate objectives. Serve as the primary liaison for HSE communication and coordination across supported sites. Lead and mentor site HSE professionals, ensuring consistent program delivery. Monitor compliance and performance, using data-driven insights to inform decisions. Collaborate with cross-functional teams to integrate safety into operational processes. Drive cultural change initiatives and champion continuous improvement. Stay informed on regulatory changes and industry best practices. Provide leadership coaching and build organizational capability in HSE. Qualifications Bachelor's degree in Safety, Environmental Science, Engineering, or related field required; Master's preferred. Minimum 10 years of progressive experience in HSE or related disciplines. At least 3 years in a leadership role within a complex, matrixed organization. Proven ability to manage global teams and influence stakeholders at all levels. Professional certifications (CSP, CIH, CHMM) strongly preferred. Skills and Competencies Deep understanding of global safety regulations and compliance requirements. Strong analytical skills with experience using enterprise systems (e.g., SAP, PowerBI). Excellent communication and relationship-building abilities. Ability to lead through change and drive strategic initiatives. Familiarity with Lean or continuous improvement methodologies. Additional Details Travel up to 40% annually. Sedentary work with occasional light lifting. Ability to manage multiple priorities and maintain confidentiality.
    $84k-119k yearly est. 4d ago
  • General Manager

    Horizon Hospitality Associates, Inc. 4.0company rating

    Service manager job in Anthem, AZ

    Are you a dynamic hospitality leader ready to oversee operations at one of the region's most exciting resort destinations? This is an incredible opportunity to lead a thriving lodging property known for its welcoming atmosphere, high guest satisfaction, and commitment to excellence. The General Manager will be responsible for all aspects of day-to-day operations, including guest services, financial performance, team development, and community engagement. This role is ideal for a hands-on leader who thrives in a guest-focused environment, takes pride in building strong teams, and excels at driving both operational and financial success. Key Responsibilities Oversee all property operations, ensuring an exceptional guest experience and seamless daily performance. Recruit, train, and inspire a motivated team committed to service excellence. Develop and execute marketing and promotional strategies to increase reservations and overall occupancy. Prepare and manage annual operating budgets; monitor monthly performance and identify growth opportunities. Collaborate with activities and recreation teams to design and deliver engaging guest experiences. Maintain property standards, oversee capital improvements, and ensure compliance with local, state, and federal regulations. Serve as the primary point of contact for guests, residents, and ownership, promoting a warm and professional environment. Qualifications Minimum 5+ years of leadership experience in hospitality, resort management, or related operations. Strong financial management skills, including budgeting, forecasting, and P&L oversight. Excellent communication, problem-solving, and organizational abilities. Proven ability to lead teams, handle guest concerns with professionalism, and uphold brand standards. Proficiency with Microsoft Office and property management or accounting systems. Flexibility to work evenings, weekends, and holidays as business needs require. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred (or equivalent experience). Compensation: $70,000 - $80,000 base (commensurate with experience), 25% bonus program, 100% Paid Health Insurance Expenses (Single AND Family Coverage), 401K with 6% Match, Outstanding Career Growth Potential, PTO, and much more! Why Join This Opportunity This is your chance to lead a property that blends hospitality, community, and natural beauty. You'll have the autonomy to make an impact, a supportive ownership group that values innovation, and a team that's passionate about creating memorable experiences for every guest.
    $70k-80k yearly 4d ago
  • General Manager - Building Products Manufacturing - Backed by Private Equity, 78976

    Truenorth Executive Search, Inc. 4.5company rating

    Service manager job in Phoenix, AZ

    General Manager - Building Products Manufacturing - Backed by Private Equity Our client is leading designer and manufacturer of high-quality building products for both commercial and residential customers, and a leader within their segment in North America. The General Manager will be a high-energy operations executive responsible for all day-to-day plant operations as well as overarching strategic initiatives. This role will be focus on optimizing operations with oversight of all manufacturing, production, maintenance, supply chain, regulatory and safety functions. The General Manager will partner strategically with the Chief Executive Officer and work cross functionally with the executive team to effectively achieve the financial growth and goals of the company. The successful candidate will have a demonstrated history of driving growth and success in a build products manufacturing environment, implementing processes, procedures and leading optimization efforts. Sharp analytical skills will be required to drive both short and long-term strategic goals. This position requires a hands-on leader with a passion for operations and an eye towards the future and long-term success of the business. This position offers an attractive compensation package incusing base salary and bonus. A complete benefits packaging is also offered.
    $36k-55k yearly est. 2d ago
  • Manager Franchise Performance - Arizona

    Franchise World Headquarters, LLC

    Service manager job in Phoenix, AZ

    Manager Franchise Performance Territory: Arizona **Candidates must reside in or within commuting distance to the Phoenix Metro area, Tucson, of Flagstaff** Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway
    $51k-102k yearly est. 2d ago
  • Regional Service Manager, Mobile Solutions

    Steris 4.5company rating

    Service manager job in Phoenix, AZ

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Regional Service Manager leads a full-service district with a strong Customer First culture, ensuring exceptional service delivery and operational success. The role builds and maintains a high-performing team by interviewing, selecting, training, developing, and retaining top talent. It fosters a culture of safety and compliance while consistently achieving or exceeding business objectives. The Regional Service Manager utilizes strong leadership skills to motivate and guide the team toward delivering outstanding customer satisfaction and driving growth, while optimizing resources to provide value for stakeholders and sustain long-term success.What You'll Do as the Regional Service Manager, Mobile Solutions: Lead a geographically dispersed service team, ensuring a Customer First culture and exceptional service delivery. Build and maintain strong customer relationships; represent service in critical meetings, escalations, and sales opportunities. Ensure customer satisfaction through efficient resource deployment, proactive issue resolution, and adherence to quality standards. Select, train, develop, and retain top talent; provide coaching, performance feedback, and manage disciplinary actions when necessary. Drive operational excellence by planning, organizing, scheduling, and supervising technical personnel to meet customer needs. Promote and enforce safety standards, codes, and procedures across all service operations. Develop financial forecasts, monitor performance, and implement cost-effective strategies to achieve profitability and business objectives. Collaborate with Sales to identify opportunities, negotiate service contracts, and support joint account planning for growth. Ensure timely and accurate completion of administrative tasks, including expense reports, timecards, billing, and equipment maintenance. Optimize resources and processes to deliver value for stakeholders and sustain long-term success. The Experience, Skills, and Abilities Required: Required: High School Diploma or equivalent Minimum 5 years in field service management (managing virtually) leading field teams, or equivalent/progressive experience in STERIS field service. Preferred: Bachelor's degree Experience managing a team of 10 - 20 direct reports, including interview/selection, development, and retention. Demonstrated ability to apply LEAN and process improvement methods. Proven ability to plan, organize, and manage a profitable business unit, including developing and analyzing complicated financial data. Ability to gather and analyze data, propose solutions and develop action plans. Ability to provide exceptional Customer service. Pay range for this opportunity is $105,400.00 - $136,400.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
    $105.4k-136.4k yearly 5d ago

Learn more about service manager jobs

How much does a service manager earn in Gilbert, AZ?

The average service manager in Gilbert, AZ earns between $37,000 and $97,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Gilbert, AZ

$60,000

What are the biggest employers of Service Managers in Gilbert, AZ?

The biggest employers of Service Managers in Gilbert, AZ are:
  1. Lendmark Financial
  2. Asbury Automotive Group
  3. RV Country Careers
  4. Icahn Automotive
  5. K Hovnanian Companies Of New York Inc
  6. RDO Equipment Co.
  7. Arizona Foam & Spray
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