Route Service Manager - UniFirst
Service manager job in Phoenix, AZ
Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization.
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction
Collaborate closely with location management team to provide the best customer service and product programs
Negotiate customer contract renewals
Qualifications
What we're looking for:
An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards.
High School Diploma or GED - bachelor's degree preferred.
Prior customer service experience
Ability problem solve and handle a variety customer service situations
Ability to negotiate, train, coach and lead a team
Strong computer proficiency (MS Office)
Excellent verbal & written communication skills
21 years of age
Valid non-commercial driver's license in the state of residence
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Retail Senior Store Manager
Service manager job in Scottsdale, AZ
The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Understand and model FedEx Office values to customers and team members
Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people
Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers
Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation
Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets
Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits
Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members
Share ideas and use Quality Improvement tools in order to improve the business
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Bachelor's Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
Ability to stand and/or to move about the store to manage the daily operations
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Bachelor's Degree preferred
Minimum High School or GED
4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience
Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
ESSENTIAL FUNCTIONS:
Ability to stand and/or to move about the store to manage the daily operations
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities
Ability, on a consistent basis, to work within the appropriate level of independence
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
For more information, click here.
Plant Manager
Service manager job in Tolleson, AZ
Plant Manager - Tolleson, AZ
Our client is a food service packaging company and the Plant Manager will lead the manufacturing activity of a stand-alone thermoforming facility engaged in the production of polystyrene lids, which are sold to various institutional, retail and national accounts.
Pay range: $175K - $200K base
15% - annual bonus potential
Benefits include medical, dental, vision, life insurance, paid holidays, accruing paid time off, short and long-term disability, EAP, 401(k) with a company match available after 60 days.
Plant Manager Responsibilities:
Supervises a staff of both exempt managers/supervisors and non-exempt office personnel.
Directs all the activity of a plant with approximately 50 employees, engaged in the manufacturing, warehousing and shipping of food service products totaling more than $30 million in annual sales.
Manages and controls inventories of raw material, work-in-process and finished goods valued at approximately $300K.
Manages lid manufacturing in a combined production / warehouse facility of 56,000 square feet.
Maintains a work place safety record that has as its goal at zero level of recordable injuries and no lost time injuries.
Meets the planned objectives set for the plant, with special attention given to the control of those costs that affect plant overhead and product cost.
Maintains product quality to ensure a high level of customer satisfaction, minimal complaints and no lost business due to quality.
Ensures that EEOC requirements and affirmative action goals are met and employees are treated in a manner that is fair, equitable and absent of any bias.
Manages a plant staff to achieve the lowest possible product cost consistent with corporate established quality standards.
Plans the production activity of the plant, and schedules the workforce to ensure the timely delivery of all customer orders.
Maintains the plant and its equipment to provide a safe work environment for employees. Train the employees in the safe performance of their jobs as a way to further ensure an accident-free workplace.
Trains and develops personnel at all levels in the organization for successor responsibilities, and for the effective execution of their duties.
Develops a cohesive workforce that is motivated, characterized by high morale and a team approach to getting the job done.
Adheres to all good manufacturing practices (GMP), food safety,HACCP and SQF process requirements; rectify and/or report any and all non-compliance to Management or the SQF practitioner immediately
Controls inventory levels for maximum “turns” and minimal product obsolescence.
Meets the annual performance objectives set for the plant.
Qualifications:
The ideal candidate will possess 5-7 years of experience as a Plant Manager in a manufacturing environment. Plastics or consumer products industry strongly preferred.
Bachelor's degree in a technical field desired.
Strong utility and environmental experience a plus.
Excellent mechanical, analytical and problem-solving skills required.
Previous experience with lean implementation and plastics experience highly desirable.
Experience - Seven years of supervision experience in a food grade manufacturing environment.
Must have experience with P&L management, cost and project management, plant Supply Chain oversight, Demonstrated ability to manage cost, quality and productivity while driving margin improvement.
Service Manager
Service manager job in Tempe, AZ
Founded in 1952, Marsden Services is a nationally recognized provider of comprehensive facility services. We deliver high-quality janitorial, security, mechanical, calibration, emergency response, and facility management solutions to clients across the country.
Through our subsidiary: Sunstate Mechanical we bring decades of mechanical contracting expertise to industrial and commercial clients across Arizona and the Southwest. Sunstate is known for their operational excellence in HVAC, plumbing, piping and service maintenance - we take pride inbeing excellent at what we do.
At Marsden, our people are our greatest strength. We believe in our employees, invest in their growth, and provide opportunities for long-term success. A career with Marsden means joining a company that supports your professional development and encourages you to make a meaningful impact.
Summary
The Service Manager supports the overall service operations of Sunstate Mechanical, ensuring we deliver best-in-class commercial/industrial plumbing and HVAC projects and service to our customers. This leader must be a former field technician or foreman-level professional who truly understands field work and can relate to service techs-someone who can “throw on a toolbelt” when needed, while also excelling at planning, budgeting, customer relationships, safety training and team development.
This role manages a team of 12 service technicians, with growth targets of 20-30 technicians. The Service Manager is responsible for the safety, hiring, retaining, training, and coaching field personnel. Over time, a small group of Foremen will be added, and this position will manage those leaders as well. The work environment will eventually be 50% office / 50% field as the department grows.
This position is customer-facing and consultative and will own client renewals, maintenance contract sales, quality control visits, and client relationship management. The Service Manager must bring value as the subject-matter expert to clients.
Key Responsibilities
Service Operations & Customer Solutions
Communicate effectively with customers, vendors/subcontractors, general contractors, and the internal service team.
Hold the service team accountable to KPIs and performance expectations.
Serve as the primary point of contact for customer service and account management needs.
Provide labor/material estimates to customers and evaluate estimates from vendors and subcontractors.
Conduct quality control visits and face-to-face client meetings to ensure high service standards and contract renewals.
Develop new business opportunities with existing clients; identify areas of improvement to meet service needs.
Team Leadership & Development
Manage, mentor, and support all Service Technicians.
Plan for team growth from 12 technicians to 20-30 total.
Hire, retain, train, and build the field team; maintain a positive, optimistic leadership presence.
Eventually oversee a team of Foremen as the department expands.
Relate to and support field employees; step into field work when necessary.
Serves as the primary safety leader for the service department, ensuring compliance with safety standards, conducting regular safety training, and promoting a culture of safe work practices among all team members.
Scheduling, Planning & Process Improvement
Coordinate labor scheduling for all service work.
Partner with internal stakeholders to identify business opportunities and operational improvements.
Lead the implementation of enterprise software (e.g., Mobile Tech) to improve efficiency, timekeeping, and billing accuracy.
Support both small/quick-turn service projects and larger design/build projects as the department evolves.
Manage budgeting, planning, and maintenance contract sales.
Education and Experience Required
Proven, practical experience in commercial/industrial plumbing and HVAC service or project environments, with the ability to understand field workflows, diagnose issues, support technicians, and ensure high-quality service delivery.
Experience as a field technician or foreman strongly preferred; ability to relate to field teams is essential.
OSHA 10 certification is required or must be obtained within an agreed-upon timeframe, OSHA 30 would be preferred.
Proficient with Microsoft Word and Excel.
Working knowledge of federal, state, and city regulations and guidelines.
Excellent verbal and written communication skills.
Proven ability to manage multiple projects concurrently, often with tight deadlines.
Self-starter with the ability to embrace and lead change; able to grow and sustain a high-performing service team.
Business Conduct
Demonstrates commitment to the Company's values and Code of Conduct.
Builds and promotes a culture of safety; leads by example in all field and jobsite behavior.
Treats coworkers with respect and approaches conflict professionally and constructively.
Seeks to understand processes, asks questions, and champions improvements.
Ensures compliance with the Company's Operating Standards.
Supervisory Responsibility
Directly oversees all Service Technicians (and future Foremen)
Position Type / Hours of Work
Full-time, Monday-Friday
Hybrid role (office in Tempe + local field work)
Travel
Local travel only
EEO Statement
Marsden Services provides equal employment opportunities (EEO) to all employees and applicants without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, public assistance status, or any characteristic protected under federal, state, or local law.
Other Duties
This job description is not designed to cover or contain a comprehensive list of duties or responsibilities. Duties may change at any time with or without notice.
Area Operations Manager - Reman
Service manager job in Phoenix, AZ
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
* Area Operations Manager - Wheel Remanufacturing Division *
*Location- Phoenix, AZ*
*Compensation: $70.000 - $80.000/ Year *
An Area Operations Manager - Reman is responsible for overseeing the daily operations of multiple wheel remanufacturing shop locations within a designated area. This role ensures operational excellence, team development, customer satisfaction, and adherence to safety and quality standards. In addition, the Area Operations Manager plays a key role in business development, identifying and securing new customer opportunities to support Dent Wizard's growth strategy. Essential functions include:
*Operational Excellence*
* Oversee daily operations to ensure efficiency, quality, and safety across all locations.
* Address and resolve operational issues promptly, ensuring minimal disruption to service.
* Maintain high standards of cleanliness and environmental health and safety (EHS) at all sites.
*Customer Service & Relationship Management*
* Build and maintain strong relationships with key customers.
* Ensure service delivery meets or exceeds customer expectations.
* Represent Dent Wizard in customer meetings.
* Promote a five-star customer service culture across all teams.
*Business Development*
* Proactively identify and pursue new business opportunities within the assigned area.
* Develop and present proposals to prospective customers.
* Collaborate with marketing team to support lead generation and conversion.
* Expand Dent Wizard's footprint by building relationships with dealerships, collision centers, and other potential partners.
*Talent Acquisition & Workforce Planning*
* Drive recruitment and hiring efforts for area roles in collaboration with HR.
* Identify staffing needs and ensure appropriate coverage to meet operational demands.
* Support onboarding and integration of new hires into the team.
*Leadership & Team Development*
* Foster a positive, inclusive, and productive work environment aligned with Dent Wizard's core values.
* Lead, coach, and develop team members to drive performance, engagement, and retention.
* Facilitate ongoing training and performance evaluations.
*Performance Monitoring & Reporting*
* Track and report on key performance indicators (KPIs) related to productivity, quality, and customer satisfaction.
* Implement continuous improvement initiatives to enhance operational performance.
*Administration *
* Coordinate supplies and parts ordering management
* Troubleshoot most critical operational issues
* Maintain clean, organized work areas that meet DW's compliance (EHS) standards
* Support and adhere to DW's policies and procedures on ethics standards and commitments
* Ensure effective invoicing processes are implemented and maintained
*Other Duties as Assigned*
*Competencies Required*
* Executes with Quality
* Executive Presence
* Reinvents and Innovates
* Customer Focus
* Acquires and Builds Talent
* Grows the business
*Physical Job Requirements*
* Continuous viewing from and inputting data to a computer screen.
* Travel as necessary (
*Drug Policy*
* Dent Wizard is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$70.000 - $80.000 /year We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Talent Operations Manager
Service manager job in Phoenix, AZ
This role is responsible for:
Apply exceptional follow-up and time management skills to cultivate relationships with Tradespeople and your peers.
Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App.
Conduct quality interviews effectively and always on time
Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile
Coach new electricians on the Buildforce process and expectations
Work as a team to achieve monthly placement goals with quality and retention in mind
Provide a “white-glove” experience for priority placements for high-profile and new customers
Evaluate pay and placements ad hoc
Navigate all of the Employer-level and Project-level contingencies
Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms.
Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
Maintaining records and documentation through data entry, collection, and validation.
Providing feedback on process improvement opportunities and contributing to projects as assigned
All other duties as assigned.
Skills & Qualifications
3+ years of experience in recruiting, sales, marketing, or related work experience.
Proven success with self-direction and the ability to work independently and with a cross-functional team.
Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
Detail-oriented with excellent communication skills in writing, in person, or by phone.
Creative problem solver who thinks on their toes and can make informed decisions quickly.
Own a smartphone and have access to a reliable internet connection.
Bi-lingual is required - Spanish & English.
Bonus points:
Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday.
Benefits & Perks
Flexible Scheduling
Hybrid (Working from Phoenix Office and Home)
Time Off & Holidays
Parental Leave Policy
401(k) Plan
Healthcare - Medical, Dental & Vision
360 Annual Peer Reviews with Opportunities for Growth
General Manager - Optical
Service manager job in Mesa, AZ
Step into the spotlight as a General Manager at Eyeglass World and lead a store that brings fashion, value, quality eye care, and clear vision to life. With 100+ stores nationwide, we are known for bold eyewear trends, affordable prices, and same-day service. Working at Eyeglass World also means you are a part of a larger family of brands, National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That's why we make quality eye care and eyewear more affordable and accessible for all.
For more details about Eyeglass Word, visit EyeglassWorld.com.
How would you like Sundays off? Yes, every Sunday we're closed!
Job Description
As the GM, you are not just running a store; you are setting the pace, inspiring your team, and driving a culture where customers come first, results matter, and every win is celebrated. If you are ready to lead with curiosity, urgency, and vision, this is where your career takes center stage.
What You'll Do
Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
Partner with the Doctor to ensure every patient receives the highest level of care.
Conduct store audits and uphold quality, merchandising, and service standards.
Maintain open communication with the District Manager and provide accurate reporting.
Ensure the store and facility meet all corporate and safety standards.
Additional Responsibilities
Execute marketing, merchandising, and promotional initiatives according to brand standards.
Manage budgets, supplies, and inventory to meet financial goals.
Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
Lead by example - coaching your team toward sales and service excellence.
Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
Ensure compliance with company policies and maintain accurate associate files and records.
Qualifications
5+ years of retail experience. Supervising experience preferred.
Knowledge of the optical industry is preferred.
Bachelor's degree or equivalent experience preferred.
Proven ability to lead, coach, and build strong associate relationships.
Strong communication, organization, and problem-solving skills
Passion for providing exceptional customer service and driving sales.
Solid understanding of store operations and business performance.
Optical license required in applicable states.
Additional Information
We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
Health & Dental Insurance
401k retirement savings with company match and stock purchase plan
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental leave
Employee eyewear discount
Short- and Long-Term Disability
Life Insurance
College scholarship program
Focus on professional growth and long-term career fulfillment:
Training programs: Develop your skills and knowledge with our comprehensive training offerings.
Educational Courses: Gain access to courses that support both your personal and professional development.
Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.
Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Senior Preconstruction Manager
Service manager job in Scottsdale, AZ
Come join a well-established commercial contractor with nearly 40 years of success in building some of the most exciting projects in the Southwest! As a key leader in preconstruction services, you'll have the opportunity to shape the future of major projects and grow within a respected, locally-owned firm in Arizona.
Govig - Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a SENIOR PRECONSTRUCTION MANAGER for a commercial construction-based company in Scottsdale, AZ.
About the company. Founded in 1986, our client is a premier Arizona-based general contractor with a reputation for integrity, accountability, and delivering results. Specializing in commercial projects throughout the Southwest, they consistently exceed client expectations with a commitment to quality and long-term relationships.
About the position. The Senior Preconstruction Manager has the overall responsibility, with the help of the Director of Preconstruction, for the successful delivery of preconstruction services from marketing and negotiating of the preconstruction agreement through successful GMP and project turnover to the construction team. Responsibilities will include but are not limited to:
Lead the preconstruction services by budgeting, scheduling, or organizing, defining roles and responsibilities with input from the construction operations team.
Prepare conceptual, schematic, design development and GMP estimates and deliverables as required to support preconstruction activities and clients
Contribute to the development of standards, processes, practices, etc. as needed for the Preconstruction Services to be a “Top of Class” provider in the construction industry.
Attend regularly scheduled meetings with project Architects and customers as appropriate to acquaint them with unresolved problems and to ensure an adequate degree of coordination is being made to have accurate bidding documents.
Manage and update project budgets as required while monitoring design scope changes that affect budget and/or schedule.
Keep customer fully informed of preconstruction progress on the project and of any significant technical problems/solutions and their effect on design and/or costs.
Identify and promote solution to any problem, which might impede progress of the project or adversely affect customer and architect relations.
Lead value engineering and value enhancement efforts as required to serve the client including development of items and lists, compilation of ideas and presentation of information to the client.
Attend meetings with potential clients and develop relationships that will potentially lead to additional work for the company.
What you need. To effectively thrive in this organization, the Senior Preconstruction Manager will have:
Bachelor's degree in relevant field
8+ years of consistent estimating experience on large commercial construction portfolio.
Working knowledge of construction contracts
Exceptional communication and interpersonal skills
Self-motivated professional with strong work ethic and attention to detail
Ability to work autonomously and deliver results
Demonstrates integrity, aligning with company values and customer expectations
Lifestyle Manager - Care Center
Service manager job in Scottsdale, AZ
Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.
What We Offer:
Competitive pay
Exceptional benefits
Generous Paid Time Off - start accruing on day one
401k with company match
Paid maternity and paternity benefits
Award-winning training and development
Tuition Reimbursement
Luxury work environment
Meaningful and rewarding work
Vi at Grayhawk is located at 7501 E. Thompson Peak Pkwy, Scottsdale AZ 85255
Responsibilities:
Responsible for supervising the Lifestyle staff and managing the Lifestyle department that creates and implements lifestyle enriching programs. These programs are designed to contribute to whole person wellness for residents in Assisted Living, Memory Support, and/or Skilled Care. Resident programs would include: social and community involvement, participatory and spectator events, creative and educational programs, lecture series, outings, special interest groups and clubs, fitness classes, etc. Performs other duties as assigned. This is a safety sensitive position.
Develops, implements, and coordinates all resident programs on a monthly basis to assure a variety of individual and group activities and special events that contribute to emotional, intellectual, physical, social, spiritual, and vocational wellness.
Communicates and collaborates with other members of the interdisciplinary team to resolve resident care problems, develop care plans related to lifestyle and enhance care delivery.
Evaluates the success of individual programs using outcome measures, service standards, and resident feedback. Modifies program offerings based on resident desires and preferences.
Documents care per documentation policy and standards.
Responsible for interviewing, hiring, training, scheduling, supervising, evaluating, disciplining and terminating Care Center lifestyle department employees.
Coordinates/develops relationships with community resources, volunteers, and independent contractors.
Establishes and leads the community-based Resident Program Committees.
Prepares, publishes and distributes monthly newsletter, activity calendar, and promotional materials.
Procures and maintains inventory of programming supplies.
Qualifications:
Key Competencies:
Must possess knowledge of Medicare guidelines for skilled nursing as it relates to activities.
Excellent presentation skills with strong oral and written communication skills.
Demonstrates patience and the ability to deal with the stress and the needs of older adults.
Computer skills including proficiency in MS Office.
Has a working knowledge of long-term care.
Education: College Degree or equivalent experience and/or relevant certification is required.
Work Experience: Minimum 5 years of related experience including 1 year of experience working with people with dementia/Alzheimer is required. Prior supervisory experience is required.
Licensure / Certification: Must be a qualified therapeutic recreation specialist or an activities professional who is licensed or registered, if applicable, by the State in which practicing and is (A) eligible for certification as a therapeutic recreation specialist or as an activities professional by a recognized accredited body on or before October 1, 1990; or (B) has 2 years of experience in a social or recreational program within the last 5 years, one of which was full-time in a therapeutic activities program; or (C) is a qualified occupational therapist or occupational therapy assistant; or (D) has completed a training course approved by the State. ADC (Activity Director Certified) is preferred. Must possess a valid and current driver's license, where applicable. Current CPR and First Aid certifications are required or must be willing and able to become CPR and First Aid certified.
The application window is anticipated to close within 30 days of the date of the posting.
Pay Range: USD $60,999.00 - USD $76,242.00 /Yr.
Store Manager
Service manager job in Gilbert, AZ
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
The Store Manager holds primary responsibility for managing and driving sales and margin within the retail store, aligning with the financial plan by overseeing a sales team. In addition to driving sales, the Sales Manager supports the Store Manager in fostering a high-performing sales culture, strategically managing talent, and recruiting and developing sales staff while embodying Ashley's Culture and Vision to enhance brand perception and become the go-to destination for home furnishing needs. Serving as a role model for guest relationship-building, the Sales Manager leads and develops retail sales associates in executing the Company's sales approach, manages store operations such as opening and closing procedures, and ensures compliance with policies and procedures to deliver an exceptional in-store experience. Without the Store Manager, the Sales Manager may assume full leadership responsibilities for the store.
What You'll Do
Recruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover.
Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy.
Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy.
Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards.
Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes.
Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically.
Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction.
Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution.
Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions.
Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint.
Complete any additional tasks as assigned by management.
What You Bring
Associate degree in Business Administration or related field or equivalent work experience required
2 years' experience in retail sales, required
Supervisory/Management experience, required
Strong business knowledge with basic financial acumen
Flexible and willing to work extended hours when necessary
Ability to work weekends and holidays
Excellent interpersonal skills
Excellent verbal and written communication skills
Effective time management and organizational skills
Analytical and problem-solving skills
Proficient mobile & computer skills, including experience with Microsoft Office Suite, internet
What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Store Manager
Service manager job in Scottsdale, AZ
At Cyclologic, we are leaders in cycling analysis technology and innovation. From elite athletes to recreational riders, we provide cutting-edge bike fitting solutions using advanced 2D/3D motion capture, pressure analysis, and performance data. With three state-of-the-art fit studios and a global reputation, we support cyclists, retailers, manufacturers, and medical professionals with the tools, education, and expertise to achieve peak performance.
The Opportunity
The store manager is responsible for the overall revenue and customer experience at Cyclologic. The store manager will work closely with our team to ensure that all merchandising, sales and hospitality experiences are executed per Cyclologic's vision. Role will involve weekends and holidays and may personally handle customer complaints from time to time.
· Achieve revenue goals, manage bike delivery pipeline and sales leads in CRM system
· Maintain customer experience through positive team member interaction and store presentation
· Lead all staff in Cyclologic's culture of world-class hospitality and community building
· Develop and manage Cyclologic's retail experience
· Manage the delivery of the clients' expectations of products and services
· Organize, implement and validate staff sales and product training
· Create and maintain store staff coverage schedules
· Supervise actions of everything related to retail within the Cyclologic vision and CEO input
· Demonstrate teamwork by assisting and cooperating with co-workers as needed
· Have appropriate communication strategies for each team member
· Maintain confidentiality of all company and all customer information
· Representing company in areas of public relations like store events, and group rides
· Implement individual employee sales tracking
· Training and mentorship of all employees in maximizing sales, and performing daily tasks
· Manage preparation of displays, merchandise, and presentations
· Oversee and ensure compliance of all staff with established company policies
· Manage and assist the store team in maintaining housekeeping standards
· Manage and assist in physical inventory counts (both cycle and end of year)
· Manage and assist in purchasing and receiving
· Must be comfortable with a dynamic and fast paced environment
Reports to CEO
Schedule:
· Must be available to work Saturdays
Why Cyclologic?
You'll join a team that lives and breathes cycling and strives to elevate every rider's experience. We're committed to innovation, professional growth, and creating a supportive environment for both staff and clients.
Assistant Store Manager
Service manager job in Scottsdale, AZ
LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE
Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.
Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience
Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes with Store Manager.
Onboard your crew - Create a learning environment to coach and develop our Retail Team Members; promoting sales and internal career growth starting with thoughtful hire and clear performance expectations
ESSENTIALS FOR LIFE IN PARADISE
You have 3+ years of retail experience
You have 2+ years management team supervision experience
You have been exposed to merchandising and retail visual concepts
You have coached and developed a team
You have strong leadership and organizational skills
You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments
You have a College Degree in Business or a related degree
Willingness to perform other duties as required that are necessary to support the business
ESSENTIAL PHYSICAL REQUIREMENTS
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required - frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed
Mahalo (thank you) for your interest in Tommy Bahama!
Director, Military Affairs Service - Army
Service manager job in Phoenix, AZ
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives.
Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys.
Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces.
Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities.
Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps.
Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership.
Represents USAA at selected public events engaging the military community.
Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations.
Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience.
Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners.
Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy.
3 years of direct team lead or management experience required.
20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer).
Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment.
Strong leadership, communication, and interpersonal skills
Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions.
Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.
Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics.
Possession of Military ID card required.
What sets you apart:
Military assignment serving in a senior military leadership position.
Staff and leadership experience serving at a major military command or higher headquarters.
Extensive knowledge of military leadership structure and military installation functions.
Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services.
Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary.
Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.
10-years or more experience engaging the military community.
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Associate Manager
Service manager job in Scottsdale, AZ
Associate Benefits:
Career pathing
Work-life balance
Training
Paid time off
Pet Insurance
Tuition Reimbursement
Employee Discount
Employee Assistance Program (EAP)
Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.
Your role at Tumi:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Ability to remain calm and deescalate situations.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications for Internal Candidates
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment and have an openness to feedback.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
Administrative Operations Manager
Service manager job in Tempe, AZ
Administrative Operations Manager Type: Charter Job ID: 131572 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo Phone: ************ Fax:
District Email
:
Salary Range:
$42,500.00 - $52,000.00 USD annually.
As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program, taking fundamental responsibility for the communities we serve.
This position is essential to the daily operation and efficiency of the school front office, supporting the campus principal in overseeing scheduling, safety, communications, logistics, and the school's budget. It serves as a key operational partner in all school functions, with a primary focus on running a responsive, organized, and welcoming front office. Success in this role means managing day-to-day operations with professionalism, ensuring students, staff, and families feel supported, and that the campus runs smoothly. By aligning systems with the school's mission and playing a critical role in campus safety and communication, this position is central to fostering a safe, positive, and high-functioning school community.
QUALIFICATIONS:
* Bachelor's degree or higher preferred.
* 5 years experience supporting educational leadership and/or office management within a school setting.
* Ability to maintain confidentiality and discretion.
* Ability to read, speak, and/or write in Spanish, preferred but not required.
* Active Arizona Department of Public Safety (DPS) issued IVP Fingerprint Clearance Card.
* Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.
DUTIES AND RESPONSIBILITIES:
* Lead the front office team to ensure efficient daily operations and a welcoming environment
* Facilitate regular front office team meetings to align on priorities, procedures, and service standards
* Serve as the liaison between the Site Principal and front office staff, ensuring clear communication and follow-through on tasks
* Support the Site Principal with a wide range of administrative, operational, and financial tasks
* Manage the opening and closing procedures of the school site
* Oversee school scheduling, including special events, field trips, transportation, and other campus functions
* Coordinate and manage community use of school facilities
* Support the Site Principal in managing and monitoring the school budget, including preparing financial reports and processing purchase orders and reimbursements
* Collect and reconcile funds (e.g., field trips, tax credit, student council), and prepare school cash/check deposits
* Process and maintain accurate records, including correspondence, time cards, supply budgets, and recordkeeping systems
* Monitor and approve employee time cards, ensuring proper coding and administrative approval in Workday
* Coordinate staff scheduling and arrange substitute coverage through the school's substitute system
* Maintain equipment, textbook, and supply inventories
* Support the campus SEL team by coordinating parent meetings related to student discipline and attendance
* Access student databases to retrieve and manage student information
* Oversee and support school public relations and communication efforts, including school-wide messaging to families and the community
* Support the health office as needed under the guidance of the school nurse, including assisting with minor health concerns and student safety needs
* Maintain confidentiality in all aspects of the role
* Receive and screen telephone calls and visitors, schedule meetings and events, and support daily front office operations
* Interpret and explain school policies and procedures in response to inquiries
* Evaluate and resolve operational problems within the scope of the position
* Additional duties may be assigned as necessary
KNOWLEDGE, SKILLS AND ABILITIES
* Demonstrates leadership skills, including the ability to guide a team, make informed decisions, and support school-wide initiatives
* Demonstrates excellent reading, writing, computation, technology, and communication skills
* Demonstrates the ability to perform routine clerical tasks
* Ability to maintain confidentiality
* Demonstrates ability to communicate effectively both orally and in writing
* Demonstrates ability to work cooperatively with others
* Demonstrates ability to multitask in a high-energy working environment
* Knowledge of standard office policies and procedures
* Knowledge of bookkeeping, budgeting, and records management
* Experience in leading staff to achieve customer service and operational goals
* Skill in the use of MS Office and other software/applications
* Ability to articulate, represent a professional demeanor, and take initiative
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs, such as boxes, supplies, etc. Specific vision abilities required by this job include close vision, such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.
LOCATION:
Downtown Phoenix
TRAVEL:
Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.
This job description is subject to change at any time.
Other:
What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line.
Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us?
For more information please visit: ********************************
Regional Career Services Manager
Service manager job in Phoenix, AZ
Job DescriptionDescription:
JOB TITLE: Regional Career Services Manager STATUS: Full-Time TYPE: Remote REPORTS TO: Corporate Director of Campus Operations
PURPOSE
The Regional Career Services Manager provides strategic leadership and operational oversight for the Career Services departments across multiple Smith Chason College campuses. This role ensures consistent performance, compliance, and quality outcomes in graduate employment, employer relations, and student career development. The Regional Manager drives institutional success by implementing best practices, coaching local Career Services teams, and aligning regional initiatives with college-wide objectives.
This leader acts as a strategic partner to campus leadership and the executive team-bridging student outcomes, employer engagement, and accreditation standards into measurable success.
KEY RESPONSIBILITIES
Strategic Leadership
Develop and execute regional Career Services strategy to achieve annual placement, compliance, and employer engagement goals.
Partner with the Campus Directors to ensure alignment with institutional objectives.
Analyze placement data and trends across campuses; identify gaps and implement corrective actions.
Standardize processes and reporting systems to ensure consistency and accuracy across all campuses.
Team Management
Lead, mentor, and evaluate campus Career Services Advisors to ensure achievement of regional KPIs.
Facilitate professional development, training programs, and ongoing performance feedback for all Career Services personnel.
Recruit, onboard, and retain high-performing team members.
Create a culture of accountability and collaboration across campuses.
Employer Engagement
Develop and maintain regional employer partnerships that result in sustainable job opportunities for graduates.
Oversee campus-level employer relationship strategies to maximize job placement opportunities.
Represent Smith Chason College at major hiring events, community partnerships, and industry associations.
Compliance & Reporting
Ensure regional compliance with accrediting and state agency employment regulations.
Oversee timely and accurate completion of placement verification, reporting, and audits.
Collaborate with compliance teams to maintain accurate, auditable data.
Student & Graduate Outcomes
Ensure that every student and graduate across campuses has equitable access to career coaching, job search support, and professional resources.
Oversee the development of regional workshops, career fairs, and professional development programming.
Partner with academic and student services teams to enhance career readiness throughout the student lifecycle.
Cross-Departmental Collaboration
Work closely with Education, Admissions, and Student Services teams to align student experience with career outcomes.
Provide insight and feedback on curriculum alignment with current labor market demands.
Serve as the regional voice for Career Services during leadership meetings and institutional planning sessions.
Requirements:
EDUCATION / QUALIFICATIONS / COMPETENCIES
Bachelor's degree required; or
Minimum 5 years of progressive experience in Career Services, Workforce Development, Higher Education, or related field.
Proven track record in multi-campus leadership, strategic planning, and staff development.
Strong analytical and reporting skills; able to interpret performance metrics and drive results.
Deep understanding of state and accreditor employment compliance standards.
Exceptional leadership, coaching, and performance management capabilities.
Ability to balance strategic initiatives with day-to-day operational demands.
Must be self-directed, results-oriented, and able to hold teams accountable.
Outstanding communication and relationship management skills-both written and verbal.
Commitment to the Culture of Care philosophy, fostering a student-centered enviro
PHYSICAL REQUIREMENTS / WORKING CONDITIONS
Must be able to travel between assigned campuses regularly.
Ability to sit or stand for extended periods and lift up to 25 lbs.
Must possess sufficient hearing and speaking ability to communicate professionally in meetings and presentations.
Work may include evenings or weekends to attend college or employer events.
Lead Service Technician Security Solutions
Service manager job in Phoenix, AZ
Join Allied Universal Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team.
Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology.
:
Job Description
Allied Universal Technology Services is seeking a Senior Service Technician to lead the delivery of advanced service and support for integrated security systems. In this key role, you will leverage your expertise to perform diagnostics, maintenance, and complex repairs on enterprise-level access control and IP-based video surveillance systems, including electrified locking hardware, card readers, IP/analog cameras, intercoms, video recorders, and both wired and wireless networks. Join us in advancing our mission to be the world's most trusted service provider through technical excellence and client-focused solutions.
What to expect as a Commercial Security Senior Service Technician:
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems. including, but not limited to:
Electrified and non-electrified locks, card readers, ancillary door devices
IP and analog cameras, head-end video recording devices
Wired and wireless systems and intercom systems
Troubleshoot and resolve advanced installation issues efficiently and effectively to ensure company compliance with standards and building codes, as well as company safety policies and procedures
Execute, document and track service-related issues through ServiceNow in accordance with Federal, state, and local regulations
Advanced knowledge of interpreting electrical schematics, CAD drawings and related documents for use in low-voltage applications
Provide high level of phone and on-line remote diagnostic support with a high level of customer service to both internal and external clients
Lead, collaborate and perform tasks with other internal teams and clients as required
QUALIFICATIONS (MUST HAVE):
A high school diploma or equivalent is required
Available for scheduled “on-call” duties to respond to emergency service calls
Minimum of five (5) years of field experience, to include the following:
Minimum of three (3) years of troubleshooting systems
Minimum of three (3) years of experience servicing access control, video, intrusion detection systems
Must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company-issued vehicle
Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
Meet deadlines and work effectively in a fast-paced, self-directed environment
Communicate effectively with internal teams and external customers
Understanding of Windows operating systems and overall IT network topology
Capable of lifting up to 50lbs and work on ladder heights of up to 16'
Be able to work independently or as a member of a team
Possession of state-specific licensing (i.e. Class D or Alarm Installer, etc.) or ability to hold license once hired
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Manufacture certifications in any of the following: Lenel, S2, Genetec, Software House/CCURE, Avigilon, Milestone, Exaqvision, Axis, DMP, Bosch
Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
BENEFITS:
Company Vehicle + Gas Card
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
#LI-EL1
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2025-1463743
Auto-ApplyLead Service Technician Security Solutions
Service manager job in Phoenix, AZ
Overview
Join Allied Universal Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team.
Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology.
:
Job Description
Allied Universal Technology Services is seeking a Senior Service Technician to lead the delivery of advanced service and support for integrated security systems. In this key role, you will leverage your expertise to perform diagnostics, maintenance, and complex repairs on enterprise-level access control and IP-based video surveillance systems, including electrified locking hardware, card readers, IP/analog cameras, intercoms, video recorders, and both wired and wireless networks. Join us in advancing our mission to be the world's most trusted service provider through technical excellence and client-focused solutions.
What to expect as a Commercial Security Senior Service Technician:
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems. including, but not limited to:
Electrified and non-electrified locks, card readers, ancillary door devices
IP and analog cameras, head-end video recording devices
Wired and wireless systems and intercom systems
Troubleshoot and resolve advanced installation issues efficiently and effectively to ensure company compliance with standards and building codes, as well as company safety policies and procedures
Execute, document and track service-related issues through ServiceNow in accordance with Federal, state, and local regulations
Advanced knowledge of interpreting electrical schematics, CAD drawings and related documents for use in low-voltage applications
Provide high level of phone and on-line remote diagnostic support with a high level of customer service to both internal and external clients
Lead, collaborate and perform tasks with other internal teams and clients as required
QUALIFICATIONS (MUST HAVE):
A high school diploma or equivalent is required
Available for scheduled “on-call" duties to respond to emergency service calls
Minimum of five (5) years of field experience, to include the following:
Minimum of three (3) years of troubleshooting systems
Minimum of three (3) years of experience servicing access control, video, intrusion detection systems
Must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a company-issued vehicle
Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
Meet deadlines and work effectively in a fast-paced, self-directed environment
Communicate effectively with internal teams and external customers
Understanding of Windows operating systems and overall IT network topology
Capable of lifting up to 50lbs and work on ladder heights of up to 16'
Be able to work independently or as a member of a team
Possession of state-specific licensing (i.e. Class D or Alarm Installer, etc.) or ability to hold license once hired
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Manufacture certifications in any of the following: Lenel, S2, Genetec, Software House/CCURE, Avigilon, Milestone, Exaqvision, Axis, DMP, Bosch
Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
BENEFITS:
Company Vehicle + Gas Card
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
#LI-EL1
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID
2025-1463743
Customer Service Manager
Service manager job in Glendale, AZ
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.
Essential Duties and Responsibilities:
Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location.
Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area.
Conducts new goods inventory and ensures proper reporting.
Reconciles and balances all daily paperwork.
Ensures Team Members deliver excellent customer service to donors and customers.
Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.
Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Transfers to different stores at any given time due to business needs.
Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards.
Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures.
Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business.
May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed.
Processes complex sales transactions, including customer returns.
Collaborates with store leadership to establish clear company vision and ensure Team Member engagement.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Provides regular mentoring, training, and coaching to develop skills of Team Members.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED, or equivalent work experience
One-year work experience in Retail Management, preferred
One-year customer service experience required
Proficient in Microsoft Office Suite
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ******************************************** ) to learn how to report it.
Lead Service Technician (Nexa)
Service manager job in Tempe, AZ
Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate on behalf of numerous third-party owners.
We are proud to be recognized as Ranking Arizona s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.
As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Lead Service Technicians at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities.
As a Lead Service Technician, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service while contributing to the upkeep of the physical asset and community grounds.
You're Excited About This Role Because You Will:
Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
Perform necessary repairs and preventative maintenance on vacant units as they become available.
Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
Complete minor roof repairs, re-key locks, and cut keys
Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
Assist in monitoring inventory of parts and cleaning supplies.
Train and mentor other Service Technician and Facilities Technicians
We're Excited to Meet You! Ideally, You Will Bring:
EPA Certification is required.
2 or more years experience working as an apartment turn technician, maintenance technician. make ready technician, or work order technician is highly desirable.
Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards
One or more industry specific professional certifications (HVAC, CPO, or similar).
Service orientation.
Basic computer skills.
A basic understanding of written and verbal English.
Why You ll Love Working at Mark-Taylor:
Opportunities for career growth
Employee referral program
Paid time off, paid sick time, paid holidays, paid volunteer time
Medical, dental, vision benefits, including paid parental leave
401k with company match
Employee appreciation events
MT Wellness program
Access to all Mark-Taylor Residential amenities (including our resort-style pools and fitness centers)
Mark-Taylor is an equal opportunity employer and a drug-free workplace. All of our employees undergo pre-employment screening which includes drug testing.
The starting hourly pay range for Lead Service Technician is $26.00, commensurate with experience and dependent on the specific community's level of complexity. Our Lead Service Technicians typically work a schedule that includes one or more weekend days. Our Service Team members participate in a rotating on -call schedule with additional shift differential pay.