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Tax - Business Tax Services - Private Tax - Senior Manager
Ernst & Young Oman 4.7
Service manager job in Stamford, CT
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Private Tax is a growing practice within EY, and you'll see that growth reflected in your career. The team has a dedicated focus towards serving privately held companies and their owners and their families. These clients span from family owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multi-billion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and acumen. Your key responsibilities Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include private entities (including C-Corp, S-Corp and Partnerships) as well as high-profile individuals. That will make you a trusted advisor and role model for your clients and for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value. You'll also team with our partners and your teams to develop account strategies and identifying and deliver additional services to our clients. Skills and attributes for success Researching tax issues to develop effective tax planning strategies Open to leading teams on all types of tax work from entity to individual Translating complex data from a range of sources into client-ready insights and deliverables Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service Communicating complex tax issues to non-tax professionals and clients Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge Supervising high-performing teams and sharing your experience and knowledge of leading-practices Identifying and reacting to risks and opportunities to improve our services and processes To qualify for the role you must have, A bachelor's degree in a related field, supported by significant tax, business or financial planning experience and a CPA certification or membership in The Bar Minimum of 8 years of work experience in professional services or professional tax organization A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax Experience with flow through entities (S-Corps, Partnerships, LLC's) Experience with C-Corps including income tax provisions and consolidated federal and state tax returns Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds A thorough understanding of automated tax processing systems and laws within your area of technical professionalism Experience managing budgets and projects Willingness to travel as needed, and working in a balanced hybrid environment Ideally, you'll also have A proven record in tax planning for owner and their families A proven record in a professional services environment Experience in coaching and mentoring junior colleagues Executive presence and business development skills Strong analytical skills and attention to detail The ability to adapt your work style to work with both internal and client team members What we look for We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from C-Suite executives to owners and their families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $132,100 to $301,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $158,500 to $342,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
$158.5k-342.7k yearly 4d ago

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Legal Operations Manager (USA)
Trexquant Investment 4.0
Service manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr
$83k-135k yearly est. 4d ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Service manager job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 16h ago
Associate Manager, Clinical Operations
Multiple Myeloma Research Foundation-MMRF 3.6
Service manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit organization in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit **************** MMRF CORE VALUES: At the MMRF our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below: Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve. Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries. Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community. Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others. Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect. POSITION OVERVIEW: Reporting into the Senior Study Manager, the Associate Manager, Clinical Operations, is responsible for providing operational management support in the conduct of MMRF clinical trials and translational research studies. Essential Functions: Provides clinical operations support for the MMRC Horizon adaptive platform trials including communications with MMRC sites, CROs, trial vendors, pharma partners and other duties as assigned. Under the direction of the Senior Study Manager, manages the development of trial documents, review of study materials, and facilitation of document review Follows up with sites regarding clinical data issues, ensuring data is entered in a timely fashion Prepares, submits and maintains study documents to the IRB Provides support to management in the development of FDA communications and submissions Establishes, updates, tracks, and maintains study-specific trial management tools/systems, and status reports as required Facilitate with drug depot, ensure appropriate inventory is available throughout the trial, liaise between drug depot and CRO Provides support for safety report review, submission preparation and documentation, communicating with medical and other stakeholders to ensure timely review and follow up Work with vendors to ensure study systems are functioning per protocol and sponsor requirements Collects, aggregates, and reports on MMRC study data Develops PPT presentations and other documents as directed Communicates effectively with team members and management relaying protocol/study related issues and proposed solutions Assists with review of clinical study reports Follows internal electronic filing guidelines and maintains accurate study files Performs other duties as assigned by management Qualifications: Bachelor's Degree required Minimum of 5 years of oncology clinical trials coordination or management required. Working knowledge and comfort with MS Office suite (PPT, Word, Excel, Outlook, TEAMS) Excellent communication skills (verbal and written) Problem-solving and attention to detail for the ability to deliver on specific study activities Friendly, flexible, adaptable, and eager to learn new skills, collaborate, and work closely with team members and leadership Working knowledge of clinical trial regulations (FDA, OHRP) and ICH GCP guidelines. 10% domestic travel required EEO STATEMENT: The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law. The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
$89k-112k yearly est. 2d ago
Senior Manager of Operations - HVAC (Commercial)
RSM Facility Solutions
Service manager job in Paramus, NJ
This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
$125k-178k yearly est. 16h ago
Associate Manager, Clinical Operations
Scientific Search
Service manager job in Norwalk, CT
Help accelerate cures. Change the future of oncology. My client-one of the most influential forces in cancer research-is expanding its clinical operations team. If you're driven by purpose and thrive in fast-moving, mission-anchored environments, this is your opportunity to contribute directly to life-extending therapies. Why You Should Apply Work on cutting-edge adaptive platform trials impacting real patient outcomes Hybrid flexibility + collaborative, mission-centric culture Competitive compensation + full benefits package Join an organization that has helped deliver 15+ FDA-approved therapies Make a measurable impact in oncology research every single day What You'll Be Doing Support operations for complex oncology trials, including site, vendor, and CRO communication Maintain IRB submissions, trial documentation, and study systems Track clinical data, drive timely data entry, and manage safety reporting workflows Coordinate with drug depots, ensure inventory continuity, and partner with cross-functional teams Build presentations, reports, and operational tools that keep trials running smoothly About You 5+ years oncology clinical trial coordination/management Strong communicator & problem-solver with impeccable attention to detail Skilled with MS Office, study systems, and GCP/ICH guidelines Collaborative, flexible, and motivated by purpose How To Apply Email ************************** with Job #19678 in the subject line.
$80k-110k yearly est. 4d ago
Import Manager CHB
American Shipping Company 4.3
Service manager job in Moonachie, NJ
Import Manager - Customs Brokerage Operations ⚠️ Requirement: Prior U.S. Customs Brokerage experience required; Licensed Customs Broker required. We are seeking a knowledgeable and detail-oriented Import Manager to support and oversee daily Customs Brokerage operations within our Moonachie, NJ Office. This role is hands-on and requires active participation in entry processing, compliance review, and team coordination. The ideal candidate has a strong background in customs brokerage and import regulations, with the ability to guide entry writers, ensure operational accuracy, and maintain a high standard of compliance and customer service. This position works closely with management to maintain best practices and support ongoing operational growth. Key Responsibilities Manage day-to-day Customs Brokerage activities to ensure timely, accurate, and compliant entry processing. Provide guidance to Entry Writers and support staff regarding U.S. Customs regulations, documentation, and procedural requirements. Assist in developing and maintaining standard operating procedures (SOPs) for import operations. Review entry documentation for accuracy and compliance prior to submission. Monitor and help resolve U.S. Customs rejections, RFIs, and compliance matters. Participate hands-on in preparing and filing Customs entries as workload requires. Support import compliance efforts and ensure adherence to regulatory standards and client requirements. Coordinate workflow, assign tasks, and maintain balanced team productivity. Communicate updates regarding regulatory changes involving U.S. Customs and Partner Government Agencies (PGA). Assist management with training, coaching, and developing team members. Collaborate with leadership on operational improvements and efficiency initiatives. Qualifications 5+ years of experience in Customs Brokerage Operations. Strong working knowledge of U.S. Customs regulations, import processes, and trade compliance. Previous experience supervising or mentoring entry writers is highly preferred. Active U.S. Customs Broker License required. Solid analytical, organizational, and problem-solving skills. Experience with process improvement or workflow enhancement is a plus. Excellent communication skills and the ability to work in a fast-paced environment. Bachelor's degree preferred but not required.
$63k-85k yearly est. 2d ago
Senior Manager Supply Planning
The Heineken Company 4.7
Service manager job in White Plains, NY
About the Role: The Senior Manager, Supply Planning ensures brands are available for delivery in the right place at the right time. This role is the key liaison to the breweries ensuring the proper products are being planned based on the Sales Plan. This role has End-to-end accountability for inventory levels and NPI transitions in our demand points. Key Responsibilities: Create, maintain, and communicate the 12-18 month sales plan, which is based on input from the Depletions Forecast, historical sales data and statistical analysis of past performances. The Sales Plan drives the production, and replenishment plans from the breweries. Evaluate production plans and replenishment plans with partner breweries to ensure master schedule and materials planning effectively supports the forecast. Collaborate with HUSA Demand Planning managers to understand and plan for factors that may impact demand (i.e. distributor's inventory strategies, pricing, promotions, events) Create scenario planning exercises and lead contingency plans to mitigate disruptions or responses to promotional activities Design seasonal stock inventory strategies in collaboration with each part of the supply chain to ensure shelf availability Collaborate with the assigned breweries through the weekly operations meeting to gain alignment on the Supply Plan, review any supply chain constraints and plan new product transitions Conduct product segmentation to ensure shelf availability and correct replenishment strategies Lead root cause analysis and lead improvement teams with continuous improvement tools and mindset Support finance in developing latest estimates and 3-year plan for assigned portfolios Partner with the HUSA Customer Support Managers to review stock levels and determine weekly order strategy Lead monthly supply review meetings in the S&OP cycle to review performance KPI's, deployments and escalations with assigned breweries and local cross functional team Track forecast accuracy and report against targeted levels Create reports illustrating current forecasts and past forecast performance Continuously improving demand forecasting techniques and methods with competitive industry methods Basic Qualifications/Requirements: 5-7 years of relevant Supply Chain experience Bachelor's degree (Supply Chain Management Preferred) Proven experience partnering with international supply chain teams Demonstrated understanding of all aspects of End-to-End Supply Chain Management Forecasting and Statistical Modeling Manufacturing Warehousing Logistics/Distribution Compensation: 125,000K annually + Bonus + Full Benefits (Medical, Dental, Vision, 401K) HEINEKEN Behaviors Connect Shape Develop Deliver Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law. This position is not available for visa sponsorship. This position is not eligible for relocation assistance.
$109k-163k yearly est. 16h ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Yonkers, NY
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$43k-50k yearly est. Auto-Apply 1d ago
Senior Manager, Specialty Data Strategy & Analytics
Genpact 4.4
Service manager job in Danbury, CT
Ready to shape the future of work? At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager, Specialty Data Strategy & Analytics !! This role requires client facing experience and collaborating with client and Genpact teams to lead Specialty Care work stream through producing insights around client's specialty products and performance using pharma commercial data. Work with business teams such as Brand teams, Sales and Marketing analysts to define business rules, define metrics. Provide data and analytics services for client specialty care products. Data analytics and reporting services. Experienced in data related reviews, specialty pharmacy and other patient services programs with close interaction with the Specialty Analytics and Reporting. Responsibilities Has worked extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics The role demands for a highly dynamic professional who can work individually and provide guidance/interact to/with team members Relevant experience in data strategy and analytics in Pharmaceutical commercial - Sales and Marketing preferably in specialty brands Host business workshops (Brand, consumer marketing, Sales, Field, Value & Access, Payor Relations, Patient Excellence, etc.) Collate business questions/insights mapped to use cases (business goals) and identify internal and external Data Needs Evaluate Data Sources (existing internal and proposed external) FIA, DIA preparation to map data Assets required for insights (to support patient services and business objectives) Execute multiple reporting/analytics projects to meet quality requirements through establishing and following work plans, gathering business requirements, and coordinating with onshore and offshore teams Serves as onshore point of contact for Client and offshore team providing regular communication on project status, collects requirements, scopes analytics and reporting requests and coordinates with offshore team for delivery. Experienced with client management, scoping for projects Good understanding of Specialty Pharmacy business and data sets- such as IQVIA, Veeva, and other third-party data providers. Ability to successfully collaborate with client to understand requirements and propose solutions Experience with specialty analytics services like patient analytics, specialty marketing analytics, specialty launch support· Ensure delivery of projects within timelines Qualifications we seek in you! Bachelor's/Graduation or Equivalent degree Pharma experience with strong data sources knowledge preferably in Specialty care therapy areas Experience in leading the vendor meetings Good analytical skills and problem-solving skills. Experience in SQL Understanding of BI tools such as Tableau or similar preferred Effective communication and interpersonal skill. Preferred Qualifications/ Skills Overall candidate should have problem solving, macro-level research and analytics approach and good in numbers. Good Excel/Presentation skills Good project management and problem-solving skills Why join Genpact? Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation. Make an impact - Drive change for global enterprises and solve business challenges that matter. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let us build tomorrow together. The approximate annual base compensation range for this position is $150,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Work-from-Anywhere Roles - “Los Angeles California-based candidates are not eligible for this role” Location-based Roles : Danbury, CT area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
$150k-160k yearly 4d ago
Customer Operations Manager
The Hertz Corporation 4.3
Service manager job in White Plains, NY
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$60k yearly Auto-Apply 60d+ ago
Retail Customer Service Manager
Michaels 4.2
Service manager job in Westport, CT
Store - WESTPORT, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.25 - $23.30 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
$18.3-23.3 hourly Auto-Apply 4d ago
Lead Home Service Tech and Handyman with Home Improvement License
Trublue Home Service Ally
Service manager job in Glen Cove, NY
Benefits: 401(k) Competitive salary Health insurance Role: Lead Home Service Technician and Handyman with Home Improvement License We provide: Year-round stable, steady work Regular work hours Flexible scheduling Reimbursement for transportation related expenses such as gas, oil changes, etc. *varies by location. TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue of North Central Nassau is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. We want to hear from you if you have 10 or more years of paid experience in general carpentry and handyman work. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades / remodel Drywall repair / patching/ caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair / remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US and speak fluent English. Preferred License(s): Home Improvement License We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
$85k-136k yearly est. 60d+ ago
Customer Service Manager
Raymour & Flanigan Furniture 4.6
Service manager job in Norwalk, CT
At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request. * Successfully lead, build and develop a team for modeling service excellence * Maintain associate payroll, benefit and performance information * Hire, coach, mentor and develop associates * Partner with sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized. * Display initiative to succeed in an entrepreneurial culture. * Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills. * Multi- task within a fast paced service environment. * Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations. * Provide responsive communication of information to Director of Customer Care, associates and customers. * Proactively resolve escalated customer issues. * Able to identify opportunities and find solutions for continuous improvement * Problem-solve, organize and balance multiple priorities within a fast-paced environment. * Maintain composure when handling unexpected challenges and competing demands. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Minimum three years' management experience in a customer service or retail environment. * Proficient in PC-based applications. * Leadership skills required. * Bachelor's degree preferred. * Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events. Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
$33k-52k yearly est. 35d ago
Lead Home Service Technician Handyman
Trublue
Service manager job in Haworth, NJ
Benefits: Bonus based on performance Competitive salary Free uniforms Role: Lead Home Service Technician Handyman We provide: Year round stable, steady work Regular work hours Flexible scheduling TruBlue t-shirts, polos, and other company gear for the team Strong office support TruBlue Ally of NE Bergen County is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. We want to hear from you if you have 10 or more years of paid experience in general carpentry and handyman work. We are looking for a seasoned Team Leader with the following experience: Bathroom upgrades and remodel Drywall repair, patching, and caulking Flooring repair and installation General carpentry General home repairs and handyman work Kitchen repair and remodel Minor plumbing and electrical Painting interior and exterior What we value: FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice! TRUST - Achieved through reliability and credibility! QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply. Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US and speak fluent English. We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $35.00 - $45.00 per hour TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician. Thank you for considering a position with TruBlue. All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location. T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services. All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
$35-45 hourly Auto-Apply 60d+ ago
Member Services Supervisor
Larchmont Yacht Club 3.0
Service manager job in Larchmont, NY
Schedule: Full-time (flexible hours including mornings, evenings, weekends, and holidays) Compensation: $28.00-$31.00 per hour Benefits: Employee benefits, paid time off (PTO), and 401(k) participation About Larchmont Yacht Club Founded in 1880, Larchmont Yacht Club (LYC) is one of the most prestigious private yacht clubs in the United States. Nestled on a 11-acre waterfront campus just 16 miles from New York City, LYC offers a year-round social and recreational experience including sailing, tennis, paddle, swimming, and diving. The club hosts elite-level junior sailing programs, maintains a rich tradition of hospitality, and upholds an unwavering commitment to excellence. Position Overview The Member Services Lead serves as a key point of contact for members, their families, and guests, ensuring every interaction reflects the elegance, tradition, and service standards of Larchmont Yacht Club. In addition to overseeing front-desk operations, this position manages the club's retail shops, supporting both daily operations and the overall member experience. This role requires a hospitality mindset, leadership ability, and a genuine passion for creating exceptional member experiences. The ideal candidate is polished, personable, organized, and comfortable working in a fast-paced environment. Key Responsibilities Member & Guest Services Greet members and guests warmly, providing a personalized and professional experience. Manage guest check-ins, check-outs, and reservations with accuracy and care. Handle special requests, room assignments (where applicable), and coordinate with housekeeping for timely service. Provide concierge-level support, including restaurant recommendations, transportation arrangements, and event coordination. Address and resolve member concerns promptly and with discretion, ensuring satisfaction. Front Desk & Operations Supervise and schedule the front desk and support team to ensure consistent coverage and exceptional service. Manage same-day and future reservations, cancellations, and updates. Maintain current knowledge of club events and activities to assist members effectively. Operate the club's property management system (PMS) accurately and efficiently. Handle cash and credit transactions in compliance with club policy. Maintain a polished, organized, and welcoming front desk and lobby environment. Prepare and distribute daily event and function sheets to ensure all departments are informed. Promote a culture of professionalism, accountability, and hospitality within the member services team. Retail Management Oversee daily operations of the club's retail shops, ensuring an inviting and well-organized shopping experience for members and guests. Manage inventory by tracking merchandise levels, monitoring sales, and conducting regular stock counts. Place orders and coordinate with vendors to maintain appropriate inventory levels and product variety that reflects member preferences. Design and maintain merchandise displays that align with the club's brand and highlight seasonal or event-specific items. Supervise retail transactions and ensure accuracy in pricing, POS systems, and cash handling. Train and oversee retail staff or seasonal associates to uphold the club's service standards. Monitor sales performance, manage inventory control, and provide updates or recommendations to improve results. Ensure all retail spaces are clean, organized, and presented in a way that reinforces the club's commitment to quality and hospitality. Communication & Coordination Answer and direct phone calls professionally, providing accurate information. Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure smooth operations. Attend meetings and training sessions to stay informed of club policies, events, and best practices. Support administrative needs across departments, fostering teamwork and consistency in service. Qualifications Qualifications & Experience High school diploma or GED required; some college coursework preferred. At least one year of front desk, guest services, or hospitality experience in a luxury hotel, private club, or high-end setting preferred. Experience in retail management, including inventory control, ordering, and visual merchandising, preferred. Supervisory experience in scheduling and managing service or support teams strongly preferred. Proficiency with PMS, Microsoft Office, Google Suite, and POS systems. Strong multitasking skills and the ability to remain calm and professional under pressure. Excellent verbal and written communication skills. A polished, professional appearance and demeanor consistent with the club's culture. Ability to take initiative while working collaboratively within a team. Familiarity with basic accounting and cash handling preferred. Work Environment & Physical Requirements Must be able to stand, walk, and sit for extended periods. Occasional bending, lifting (up to 20 lbs), and reaching may be required. Comfortable working in a dynamic, high-touch hospitality setting. Schedule & Availability Flexibility required: shifts may include mornings, evenings, weekends, and holidays. Limited time off during peak seasons to maintain the club's exceptional service standards. Why Join Larchmont Yacht Club? Work at one of the most prestigious private yacht clubs in the country. Join a professional, close-knit, service-driven team. Enjoy a scenic waterfront workplace with engaged and appreciative members. Opportunities for career growth and professional development within the hospitality and private-club industry. Play a vital role in delivering exceptional service and creating memorable experiences for our members and their guests.
$28-31 hourly 8d ago
Commercial Business Manager
Roto-Rooter 4.6
Service manager job in Mamaroneck, NY
Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Westchester branch located in Mamaroneck, NY. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $85,000-$90,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.
$85k-90k yearly Auto-Apply 41d ago
Director of OCD Services
Silver Hill Hospital 4.2
Service manager job in New Canaan, CT
The Director of OCD Services will provide clinical leadership, oversight, and direct care within Silver Hill Hospital's OCD Services Program across all levels of care. This position will be responsible for designing, planning, implementing and leading a new residential program for OCD. In addition, the Director will be responsible for recruiting and supervising clinical staff specializing in OCD treatment, ensuring high-quality delivery of Exposure and Response Prevention (ERP) and other evidence-based interventions, and advancing program initiatives related to OCD and related disorders. The Director of OCD Services will also provide individual and group treatment, psychological assessment, and consultation as part of an interdisciplinary team to ensure patient-centered, evidence-based care throughout the Hospital. This position will report to the Director of Psychology. Duties/Responsibilities: Designs, plans, implements and leads a new residential program for OCD. Provides accountability and oversight of OCD Services across all hospital levels of care. Recruits, supervises, and evaluates clinical staff specializing in OCD and related disorders. Supervises, coaches, and evaluates direct reports, fostering ongoing professional development and providing performance appraisals. Oversees delivery, training, and fidelity monitoring of ERP and other evidence-based interventions. Develops, implements, and monitors standardized clinical pathways, protocols, documentation practices, and quality standards specific to OCD treatment. Oversees measurement-based care strategies, data tracking, and outcomes reporting for the OCD program. Collaborates with program leadership on evaluation, planning, and enhancement of specialty OCD initiatives. Serves as an ambassador for the OCD program, including communicating program offerings to internal stakeholders, external referrers, and the business development team. Provides intensive, individual psychotherapy for adults. Facilitates group psychoeducation and group therapies, with consideration of the role of dyadic and group work in the context of a house-based treatment milieu and overarching therapeutic community context. Conducts psychological assessments for assigned Residential patients, primarily, and other patients at Silver Hill Hospital, as availability allows. Attends and participates in inter-disciplinary treatment team meeting, and other clinical rounds, to review clinical progress, testing results, determine further needs for assessment and specialized interventions, and assist team in developing case formulations. Attends administrative meetings and team huddles to ensure assessments of patients includes appropriate safety monitoring and follow-up of intervention questions, as well as appropriate care Monitors needs for clinical services and identifies opportunities for new services, including strengthening relationships with external referrers and coordinating care around referred patients. Works collaboratively with other departments and disciplines, to develop strategies and processes to ensure that high quality clinical care is consistently provided in accordance with quality standards of care, and that services are appropriately documented. Coordinates training of psychology interns and/or psychology fellows on documentation. Collaborates with Patient Experience Department on clinical initiatives identified through patient and family feedback. Effectively communicates changes in clinical care, safety status, or risk level with internal or external stakeholders. Fosters cohesive teams and create an inclusive team environment where all voices are welcomed. Provides care appropriate to the to the ages of the patients served. Ensures all policies and procedures for psychology services reflect best practices. Performs other duties and responsibilities as assigned. Required Skills/Abilities: Must have the ability to function optimally in a stressful environment, and the ability to remain calm in emotionally charged situations. Experience with electronic medical records. Basic computer skills (Microsoft Office applications) Ability to conceptualize patients from multiple perspectives. Education and Experience: PhD or PsyD in Counseling or Clinical Psychology. Licensed in the state of Connecticut. CPR BLS & CPI certification, after hire and before assignment to direct patient care. 7 to 10 years' experience providing high quality psychological interventions with complex patients. Postdoctoral supervision experience and/or postdoctoral training in psychological treatment and assessment. Silver Hill Hospital (“SHH”) is fully committed to equal employment and advancement opportunities for all present employees as well as for applicants in all phases of the employment process (recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, transfer, discipline and termination). Therefore, except in any cases of bona fide occupational qualification or need, SHH will act without regard to race, color, religion, national origin, age, sex, marital status, status as a protected veteran, sexual orientation, gender identity or expression, pregnancy, past/present history of mental disorder, intellectual disability, physical or learning disability, genetic information or any other characteristics protected by applicable law, (unless it is shown by supervisory personnel that a disability prevents performance of the work involved or may result in undue hardship) in all aspects of the employment process and relationship. This policy is based on the understanding that an applicant is able to handle the job requirements. Employment decisions will be based on merit, qualifications and abilities.
$113k-152k yearly est. Auto-Apply 12d ago
Associate Study Manager
Multiple Myeloma Research Foundation-MMRF 3.6
Service manager job in Norwalk, CT
The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches, and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit **************** MMRF CORE VALUES At the MMRF, our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below: Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve. Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries. Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community. Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others. Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect. POSITION OVERVIEW Reporting to the Associate Director, Clinical Operations, the Associate Study Manager is responsible for leading the operational planning and execution of translational clinical research studies, overseeing all aspects of a study from initiation through to completion, ensuring compliance with regulatory standards (FDA, GCP), and collaborating with cross-functional teams to deliver high-quality data on time and within budget. The Associate Study Manager will provide high level management and oversight of translational clinical research studies conducted through the Multiple Myeloma Research Consortium (MMRC), including the Translational Research Umbrella studies (TRU). The Associate Study Manager will be responsible for all aspects of study conduct, accountable for ensuring that timelines and milestones are met, and for will serve as the primary point of contact, under the direction of the Associate Director. Experience and knowledge of end-to-end management of clinical and translational research conduct, knowledge of academic and hospital study site operations, the pharmaceutical and biotech industry, and regulatory requirements is essential. ESSENTIAL FUNCTIONS Manage all aspects of the study, including responsibility for oversight of study execution, develop and manage comprehensive study timelines and metrics; management/oversight of external vendor deliverables reports and budgets. Study design and planning: Actively participate in protocol development, feasibility assessments, site selection, and budget planning for assigned studies. Write and review study protocols, informed consent forms, and amendments, as appropriate. Manage and report on study budget, working closely with finance and accounting. Manage/track study budget progress, expenses, vendor, pharma/biotech partner invoices, and study site payments. Prepare study reports and disseminate, present, and inform on all aspects of the study progress to MMRF leadership and cross functional teams. Prepare and present project reports as required. Plans, executes, and leads study-specific meetings as needed (e.g., Study Management Meetings, site calls etc.). Risk management: Proactively identify potential risks associated with the study and implement mitigation strategies. Develop and facilitate requests for proposals (RFP) for all study vendors, including and others, as appropriate, under the direction of the Associate Director, Clinical Operations. Conduct critical analysis of areas of risk; identify, manage or escalate risks as appropriate. Ensure that study issues and action items are addressed, closeout appropriately and in compliance with study management plans. Prepares and/or reviews and takes accountability for the accuracy of study-related documents. Accountable for study-specific legal agreements and other legal documentation as required for vendors, pharma partners, sites, etc. Ensures audit-ready condition of study records and documentation, both electronic and paper. Develops internal processes for improved efficiencies associated with study management Develops, reviews and is responsible for the maintenance of study-specific standard operating procedures (SOPs) Prepare and submit regulatory documents to central IRB. Manage all study IRB and other regulatory documents. QUALIFICATIONS Bachelor's Degree (BA, BS) in scientific or health care discipline required; master's degree preferred Minimum 5 years of clinical study operations experience in pharmaceutical, biotech, academic, or CRO settings, preferably within oncology. Demonstrated ability to manage complex protocols and deliver results in a matrixed environment. Strong experience in clinical project management including study start-up, conduct, and closeout. Experience in working with external research vendors is required Translational research experience preferred. Hands-on experience with Medidata Rave including eCRF management, database oversight, and query handling. Solid financial acumen, including study budgeting, invoice processing, and site payment management. Experience in drafting and reviewing study protocols, informed consent forms, etc. Experience preparing and submitting regulatory documents to IRBs. Excellent working knowledge GCP, FDA and ICH Guidelines. Ensures the assigned research studies are executed in compliance with FDA and ICH GCP guidelines/regulations and SOPs Comfortable multi-tasking in a fast-paced small company environment and able to adjust workload based upon changing priorities Excellent team player; willingness and ability to fill functional gaps in a small organization Strong interpersonal, written, and verbal communication skills; collaborative team player willing to support adjacent functions when needed. Ability to work efficiently within established workflows while contributing to a culture of respect, flexibility, and continuous improvement. Demonstrated ability to work effectively within diverse team environments, adjust to evolving project requirements, and incorporate feedback appropriately Computer literacy required (MS word, MS Excel, MS PowerPoint, and MS Project) Hematology Oncology therapeutic experience strongly preferred Demonstrated leadership capability and professional communication style. Strong organizational skills Ability to travel as necessary (approximately 10%) EEO STATEMENT The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law. The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
$84k-115k yearly est. 2d ago
Associate Study Manager
Scientific Search
Service manager job in Norwalk, CT
Drive breakthrough cancer research that changes lives. My client-one of the most impactful forces in oncology innovation-is expanding its clinical research operations. If you thrive in complex studies, love orchestrating cross-functional execution, and want your work to accelerate cures, this role puts you at the heart of scientific progress. Why You Should Apply Work on high-visibility translational studies within a nationally recognized consortium Hybrid flexibility + collaborative, mission-driven culture Competitive compensation + strong benefits Opportunity to own studies end-to-end in a fast-moving, high-impact organization Direct contribution to advancing therapies that have already transformed patient survival What You'll Be Doing Lead operational planning, execution, timelines, vendors, and budget oversight Drive protocol development, feasibility, site selection, and study documentation Manage IRB submissions, regulatory packages, and audit-ready study files Oversee CROs, vendors, pharma partners, study metrics, and site communications Present study progress to leadership and support risk mitigation strategies Maintain eCRFs and database quality (Medidata Rave experience required) About You 5+ years clinical study operations (oncology strongly preferred) Skilled in protocol development, site/vendor oversight, and GCP/ICH compliance Strong communicator and study-management problem solver Thrives in a fast-paced, collaborative, mission-centric environment How To Apply Email ************************ with Job #19679 in the subject line.
$65k-112k yearly est. 4d ago

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How much does a service manager earn in Greenwich, CT?

The average service manager in Greenwich, CT earns between $56,000 and $141,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Greenwich, CT

$88,000

$56,00010%

$88,000Median

$141,00090%

What are the biggest employers of Service Managers in Greenwich, CT?

The biggest employers of Service Managers in Greenwich, CT are:

Ernst & Young
Pwc
Deloitte
Johnson Controls
Rolling Suds Ny and Ct
Morgan Engineering
Atlantic Companies Holding Corporation
Johnson Controls Holding Company, Inc
Atlantic Aviation FBO Inc.
RKW Residential

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Service manager jobs in Greenwich, CT - 1,878 jobs

Tax - Business Tax Services - Private Tax - Senior Manager

Legal Operations Manager (USA)

Industrial Customer Service Supervisor

Associate Manager, Clinical Operations

Senior Manager of Operations - HVAC (Commercial)

Associate Manager, Clinical Operations

Import Manager CHB

Senior Manager Supply Planning

Assistant Store Manager

Senior Manager, Specialty Data Strategy & Analytics

Customer Operations Manager

Retail Customer Service Manager

Lead Home Service Tech and Handyman with Home Improvement License

Customer Service Manager

Lead Home Service Technician Handyman

Member Services Supervisor

Commercial Business Manager

Director of OCD Services

Associate Study Manager

Associate Study Manager

Learn more about service manager jobs

How much does a service manager earn in Greenwich, CT?

What are the biggest employers of Service Managers in Greenwich, CT?