District Manager - Food Cart & Hospitality Operations
The Heist Food Cart Pod
Service manager job in Portland, OR
Reports to: Ownership
About Us
We operate a successful, high-traffic food cart pod and hospitality venue in Portland with strong brand recognition, loyal tenants, and an engaged customer base. We are currently a single location and are expanding to a second location in Q1 2026.
We're looking for a District Manager to take true ownership of operations - someone who treats the business like it's their own and wants to help build something that scales.
The Role
This is a hands-on, high-accountability leadership role for a proven operator who gets an exceptional amount done through organization, delegation, and follow-through.
You will be responsible for the day-to-day success of the business, leading staff, managing food cart tenants, overseeing facilities, hosting events, and maintaining high standards - while also preparing the operation to scale across multiple locations.
This role will initially oversee our flagship location and expand to full district responsibility as our second location opens in early 2026.
Who You Are
You are:
A high-output operator - execution-focused, reliable, and decisive
Extremely organized with strong systems and follow-through
Comfortable being the emergency contact and stepping in when needed
Personable and professional, with the ability to have direct, difficult conversations
Thick-skinned, calm under pressure, and solutions-oriented
Known for high integrity and excellent references
Proven in prior roles as a trusted leader in hospitality or multi-unit operations
You don't wait to be told what to do - you see problems, fix them, and move the business forward.
Key Responsibilities
Operations & Facilities
Own daily operations of the food cart pod and shared spaces
Ensure cleanliness, safety, maintenance, and vendor performance
Anticipate issues and resolve them proactively
Manage scheduling, coverage, and emergency situations
People & Leadership
Hire, train, and lead on-site staff
Set expectations and hold teams accountable
Foster a positive, professional, high-standards culture
Serve as the primary point of contact for food cart tenants
Tenant & Community Management
Build strong, respectful relationships with food cart operators
Enforce rules, agreements, and standards consistently
Balance tenant success with the needs of the overall business
Events & Programming
Plan, execute, and maintain recurring events and initiatives
Oversee special events and community programming
Ensure events align with brand, experience, and financial goals
Financial & Performance Management
Support budgeting, forecasting, and profitability goals
Track performance metrics and identify improvement opportunities
Help prepare systems and teams for multi-location expansion
Experience & Qualifications
3+ years of senior management experience in hospitality, food & beverage, or multi-unit operations
Demonstrated success leading teams and managing complex environments
Experience with events, programming, or community-focused venues preferred
Strong organizational, communication, and delegation skills
A documented track record of reliability, integrity, and execution
Compensation & Benefits
Highly competitive compensation, commensurate with experience
Performance-based bonus structure
Opportunity for profit-sharing and/or equity participation for the right long-term fit
Paid vacation and time off
Supportive ownership and real autonomy in the role
Why This Role Is Different
This is not a placeholder management role. It's an opportunity to step into real ownership-level responsibility, help scale a growing hospitality brand, and participate in the upside as the business expands.
If you're a builder, a leader, and a high-integrity operator who wants to grow with a company - we want to hear from you.
If you'd like next, I can:
Tighten this into a short-form Indeed version
Create a recruiter screening checklist that filters out weak candidates
Draft a profit-sharing explanation for later-stage candidates
Build an interview scorecard aligned to this role
Just tell me what you want to tackle next.
$64k-85k yearly est. 3d ago
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Resident District Manager
Technosphere, Inc.
Service manager job in Salem, OR
Job Role: Resident District Manager
7 Years+
Work Authorization: US Citizenship and Green Card
Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts. Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development. Liaison between company resources and unit operating managers.
Minimum Qualifications & Requirements:
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
MUST HAVE:
Bachelor's Degree or equivalent experience.
Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
Have culinary production experience and a strong background in safety and sanitation compliance.
Demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates.
Valid driver's license required.
Minimum Management Experience - 5 years.
Minimum Functional Experience - 5 years.
Please share your resume ASAP.
$75k-117k yearly est. 16h ago
Pharmacy Operations Manager
Walgreens 4.4
Service manager job in Portland, OR
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manageror pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Beaverton, OR
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$84k-112k yearly est. 5d ago
Regional Manager - Sales, Service & Warehouse Operations
Carbon Activated Corp
Service manager job in Vancouver, WA
Job Title: Regional Manager - Sales, Service & Warehouse Operations
Department: Operations & Sales
Carbon Activated Corporation is a global leader in activated carbon solutions for air, water, and industrial applications. With manufacturing and distribution centers around the world, we pride ourselves on technical excellence, customer satisfaction, and industry-leading service.
Position Overview
We are seeking a highly motivated and hands-on Regional Manager to launch and operate our new sub-leased warehouse and service center in the Portland, Oregon area. This is a hybrid role that combines warehouse and service operations with sales development. You will be responsible for managing inventory, leading physical service work (including filter change-outs), and growing our regional customer base.
This is not a desk job; the right candidate will be comfortable getting dirty, lifting heavy loads, and operating equipment like forklifts. At the same time, you'll also be our boots on the ground for regional sales, client management, and local partnerships.
Key Responsibilities
Warehouse & Facility Operations
Oversee day-to-day operations of the sub-leased warehouse facility
Receive, store, and manage inventory of activated carbon and equipment
Operate forklifts and manage bulk and bagged carbon movement
Maintain safety, cleanliness, and regulatory compliance on-site
Coordinate incoming/outgoing shipments and delivery logistics
Service & Field Work
Perform carbon change-outs at customer sites, including:
Emptying/reloading pressure vessels and carbon beds
Handling dirty and physically demanding materials
Using PPE, confined space entry equipment, and fall protection as needed
Train and supervise part-time or contract labor as needed
Sales & Customer Support
Serve as local account manager for clients in the Pacific Northwest
Identify and develop new business opportunities across industrial, water, and air applications
Emphasis on prospecting for new customers through site visits, door-to-door, and outside prospecting
Prepare quotes, coordinate orders, and support client projects from start to finish
Represent Carbon Activated Corporation professionally at all times
Qualifications
Minimum 3 years of relevant work experience in one or more of the following:
Activated carbon
Water or air treatment
Industrial service work
Field operations
Experience operating forklifts and handling heavy materials
Strong mechanical aptitude and willingness to work in dirty, physical environments
Self-starter comfortable managing both sales and operational responsibilities
Excellent communication skills and client-facing demeanor
Valid driver's license and ability to travel regionally as needed
Preferred Qualifications
Prior experience in activated carbon change-outs or system installation
Familiarity with environmental regulations (OSHA, confined space, etc.)
Basic understanding of filtration systems and technical sales
Spanish language skills are a plus
Benefits (Standard)
Health, Dental, and Vision Insurance
401(k) with company match
Paid Time Off and Holidays
Training and advancement opportunities
Company vehicle or mileage reimbursement for service calls
$5000 to $6000 per month salary based on experience, negotiable
$5k-6k monthly 5d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Tualatin, OR
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail orservices industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-VL1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$31k-35k yearly est. Auto-Apply 1d ago
Manager I, Customer Operations
Surveymonkey 4.7
Service manager job in Portland, OR
SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips.
Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we're looking for
The Customer Support Manager is a dynamic role responsible for leading, mentoring, and developing a team of customer support professionals. This position includes a range of activities from day-to-day team management to strategic planning and implementation, executing projects from inception to completion, and contributing significantly to the team's success and organizational impact.
What you'll be working on
Team Leadership and Development: Oversee a team of customer support professionals, providing guidance, mentorship, and performance management to ensure high-quality service delivery.
Operational Management: Manage daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards.
Customer Experience Enhancement: Continuously seek ways to improve the customer experience, leveraging insights from customer feedback and team performance data.
Execution and Impact: Oversee and coordinate internal team projects to ensure effective implementation and alignment with departmental goals, while managing project communications and resources.
Cross-Functional Collaboration: Work closely with other departments to align support initiatives with company-wide strategies and objectives, ensuring seamless execution and impact.
Process and Quality Improvement: Identify opportunities for process optimization and quality enhancements within the support function, and lead these initiatives from concept to fruition.
Professional Development: Engage in activities and projects that contribute to professional growth, focusing on the practical application of strategic planning and execution skills.
We'd love to hear from people with
Leadership and Strategic Management:
1+ years of experience leading a team, including mentoring and training.
Experience in fostering a collaborative team environment and motivating team members to achieve high performance.
Operational Excellence:
Advanced knowledge of operational metrics and KPIs to gauge and improve team performance.
Ability to design and optimize support workflows and processes for maximum efficiency and effectiveness.
Stakeholder Management:
Strong capabilities in managing stakeholder relationships across various levels of an organization.
Proven record of successfully collaborating with other departments to enhance customer support strategies.
Change Management:
Experience leading change initiatives within customer support, ensuring smooth transitions and adoption of new technologies or processes.
Skills in managing resistance and effectively communicating change benefits to teams and stakeholders.
Problem Solving:
Experience in identifying low to moderately complex problems and developing innovative solutions that enhance customer support delivery.
Project Management:
Ability to manage small projects or components of larger projects, focusing on execution and team coordination.
Skills in organizing team resources effectively to meet project goals and deadlines.
The base pay provided for this position ranges from $71,825.00 / year - $84,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI-Hybrid
Why SurveyMonkey? We're glad you asked
At SurveyMonkey, curiosity powers everything we do. We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We've been trusted by organizations for over 25 years, and we're just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values-like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
$71.8k-84.5k yearly Auto-Apply 4d ago
Office Services Manager Trainee
Administrative Resource Options 4.3
Service manager job in Portland, OR
Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office servicesmanagement. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.
We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.
ARO is not a temp or staffing agency. This is a Full Time opportunity
Job Description
• Basic mail service and or copy/print shop support
• Expected to handle a variety of office services including reception and filing
• Willing to move from site to site to provide coverage for employees who are out sick or have scheduled time off
• Ability to adapt to varying office environments based upon our Customers business
• Provide superior level of customer service to existing and prospective clients
• Must be able to work full time, flexible shift dependent upon our Clients requirements
• Provide assistance and/or solutions to client questions and problems
• Regular and reliable attendance, punctuality and a flexible mind set are a must
• Perform other related duties as assigned
• Willingness to gain the business knowledge that will help lead to be promoted to a Site Lead/Manager as we continue to grow our business
• This position requires travel to all sites within an assigned territory. ARO highly recommends that you have access to reliable transportation in order to meet the travel requirement of the job. Be aware that in some cases, ARO sites may be in locations not accessible by public transportation. If lack of transportation would prevent you from traveling to one or more sites for which you are responsible, please do not apply for this position.
Qualifications
Required Candidate Skills:
Ability to multitask
Working knowledge of email, excel and internet explorer
Independent worker
Impeccable customer service
Ability to lift 50 lbs
Must have reliable transportation
Desirable Candidate Skills:
Willing to obtain the skills required to be promoted to a site lead/manager as our business continues to grow
Previous Management experience preferred, but is not mandatory
Additional Information
Company Overview
Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:
Accessibility:
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our
Engaged Communication Commitment
backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.
Results:
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!
Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.
$58k-81k yearly est. 10h ago
Supervisor - Mailroom Services - IRS - Portland
Tommy Nobis Center 3.4
Service manager job in Portland, OR
Tommy Nobis Center Mission:
Empowering People Through Employment
Vision:
Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.
Tommy Nobis Center is a Veteran Friendly Employer
Under the supervision of the Nobis Enterprises Senior Manager, the Supervisor is responsible for non-personal administrative and mailroom support services. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs.
Essential Job Functions and Responsibilities:
This position will ensure that customer issues are addressed and the management, direction, planning, training and other functions necessary for an effective mail and distribution service operation are performed based on the statement of work.
The supervisor shall be able to fluently communicate in English to ensure the accuracy of the mail processing.
Act as a liaison to the designated COR on a daily basis.
The Supervisor should identify the correct mail stop for "courier delivered" packages for acceptance and signature by the addressee i.e. the IRS customers or the recipient who accepts on behalf of the addressee.
The Supervisor is responsible for sorting mail by mail stop codes and/or organizational symbols for business unit pick-up of mail received within a set period of time detailed in the statement of work.
Maintain security management control over all government-furnished space.
Establish methods to ensure that all keys and electronic media are safeguarded and are not used by unauthorized personnel.
Establish, maintain and follow written procedures for security incidents, such as suspicious packages and mailroom security breaches that include the protocol for proper contacts and notification.
Responsible for coordination of time sheets, accident/injury reports, leave requests, and other reports as required by Nobis Enterprises' policy.
Attend all Nobis Enterprises functions and supervisor training and meetings.
Must schedule work in an efficient and responsive manner, i.e., scheduling pickups, etc.
Supervise work and ensure that all materials and participants are in place to complete tasks.
Maintain inventory of supplies needed to perform all aspects of the job as outlined in the statement of work.
Must maintain an excellent attendance record.
Supervisor will be available during operation hours and will ensure that the facility is staffed daily as required.
The Supervisor will ensure that security procedures are constantly practiced.
The Nobis Supervisor will ensure that surveys and logs are completed on a daily and quarterly basis.
Other duties as assigned.
General Administrative Support:
Receive telephone calls and/or visitors and refer them to the appropriate person or office. Answer telephone by the third ring, correctly route callers, and take messages or forward to voice mail as appropriate.
Make repair calls for facilities and equipment, coordinating with contract office personnel.
Photocopy documents and other material in accordance with established office procedures.
File all documents in a timely and accurate manner, and in accordance with established office procedures.
Inventory Control:
Responsible for inventory control services for all office supplies, which will be conducted in two phases utilizing the start-up and follow-on procedures. Start-up procedures involve the performance of all tasks required to put an office supply stockroom management program into operation. Follow-on procedures include the performance of all tasks required to receive, store, issue, order and maintain inventory accountability for office supplies. Will assist in the completion of the annual inventory and prepare the Annual Inventory Report which will be delivered to the Administrative Officer no later than December 31 each year.
Equipment Maintenance:
Serve as point of contact for troubleshooting office equipment problems and coordinating maintenance/repair for equipment. Attempt to correct equipment performance problems before contacting outside sources for repairs. If unsuccessful in resolving the problems will contact vendor for repairs and problem resolution.
Mail Management:
Provide all services in accordance with Internal Revenue Manual 1.22, Mail and Transportation Handbook. The IRS has a direct accountability system for its outgoing United States Postal Service mail and packages.
Report metering errors as part of the monthly report.
Maintain a current list of locations, addresses, hours of operation, volumes of incoming and outgoing mail, number of mail stops and number of deliveries in the IRS field Mail Centers that are not self-service ONLY.
Receive and sort all incoming USPS mail and packages and count and maintain a log of each piece of mail.
Keep a log with the addressee or the recipient's name accepting the package from the supply vendors for them to sign for the package.
Sort envelopes addressed for delivery within IRS for customer pick up.
Prepare all outgoing mail for dispatch into the USPS mainstream in accordance with USPS Regulations and guidelines and applicable IRS regulations and procedures.
Open and review unidentified returned USPS mail. Research mail as necessary.
Maintain a daily record of mail metering activity as well as recording data on the: Daily Record of Postage Meter Register Readings.
Notify the designated COR in writing of new USPS regulations and postage changes. Provide written recommendations and/or suggestions on how the IRS may save postage costs and procedures necessary to implement such techniques.
Sort, log and notify the addressee for registered, certified, return receipt, numbered, and insured mail within four (4) hours of receipt.
Maintain written procedures for security incidents, such as suspicious packages and mailroom security breaches.
Accountable Mail Handling:
Sign for, log in, date-stamp and notify the addressee of all incoming Federal Express, UPS, Airborne, DHL, and any other overnight mail courier shipments.
This position is responsible for all equipment provided by the current express mail or ground-shipping contractor. The Site Lead may request the required training for all personnel in the operation of the equipment.
This position is responsible for receive, record, safeguard and dispatch all accountable mail which requires signature(s) in accordance with USPS regulations and guidelines and applicable IRS regulations and procedures.
Maintain accountable mail logs which indicate the signature of IRS personnel who receive accountable mail and maintain a record on file in accordance with the USPS regulations.
Mail Stop Database Maintenance:
Maintain a computerized database of mail stops that include mail stop locations, room numbers, name of employee at each mail stop, and mail codes, i.e. organizations codes.
Provide an updated list of all mail stops by mail codes to the couriers and locations each quarter.
Initiate a survey once every four (4) month to be distributed at each mail stop.
Monthly Mail Report:
Prepare a comprehensive Monthly Mail Handling Report to the OFAR or Administrative designee no later than three (3) working days after the end of each month.
Reports:
Provide a monthly "courier delivered" packages report detailing all "courier delivered" packages when received.
Submit a report each quarter which updates the list of all mail stops by mail codes, to the couriers and locations for the previous quarter performance period to the designated COR.
Qualifications:
Mission driven, guided by core values and a pleasure to work with.
A demonstrated knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint
Knowledge of people with special needs and experience with DOL standards.
Experience with mail rooms operations is a plus.
Site Lead should have general understanding of OSHA, Base and State and Federal regulations.
All personal tax returns must be completed within the terms of law.
Must pass drug screen and background check.
Eligibility to work in the United States.
Education:
Associates Degree, or equivalent work experience.
Prior Experience Desirable:
Three to Five years' experience in an office/mailroom and/or inventory control setting.
Special Skills/Abilities:
Interpersonal
:
High level of interpersonal skills required to develop and maintain effective working relationships with contract contacts and professionals.
Written Communications:
Strong written communication skills required maintaining quality documentation and effectively communicating with a broad range of individuals and agencies including individuals who do not process oral communication well.
Analytical:
Strong analytical skills needed to analyze various job tasks and develop strategies to train individuals in these tasks.
Oral Communications:
Strong organization skills needed to prioritize all aspects of contract operations.
Clearly communicates needs of job and advocates for self.
Ability to communicate and present information informally and formally.
Leadership:
Strong leadership qualities required to supervise employees and effectively interact with varying levels of site personnel.
Organizational:
Strong organizational skills needed to prioritize all aspects of contract operations.
Problem-Solving
Strong problem-solving skills required to develop strategies to overcome obstacles and problems.
Equipment
Will identify need for adaptive aids or modifications of equipment at work site. Use of a computer, printer, copier, fax and telephone.
Other Qualifications or Requirements:
Mental Effort:
Ability to work independently, set priorities, and coordinate all aspects of contract operations.
Ability to make judgment decisions in following established guidelines.
Physical Requirements:
Ability to stand and sit for long periods of time; ability to lift and move items up to 25 pounds without assistance.
Have a full range of motion in upper and lower body.
Be able to reach overhead.
Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
Good hand dexterity.
Good eyesight.
Visual Effort:
Environment is a well-lighted facility requiring average amount of visual effort. Adaptable to driving conditions - vision correctable to 20/20.
Safety:
Follows all prescribed safety regulations to diminish accidents.
Understanding of OSHA safety requirements.
Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
Immediately report circumstances you consider may present a hazard to yourself and others.
Report any accident whether minor or major.
Declaration:
This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time.
Work Environment:
The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Please Enter Required Skills here
$58k-86k yearly est. 4d ago
Director of SW Washington Services
Cap 4.2
Service manager job in Vancouver, WA
Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP's mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Prism Health, Our House, Tod's Corner and Esthers Pantry are all apart of CAP. To learn more about us please visit CAP, Prism Health and Our House.
Cascade AIDS Project is thrilled to announce an exciting leadership opportunity in Southwest Washington! We are seeking a skilled, collaborative and mission-driven Director of Southwest Washington Services to lead our team in Vancouver and Longview, WA.
This dynamic role provides strategic leadership for all Cascade AIDS Project services in Southwest Washington, advancing our mission in alignment with the agency's strategic plan and budget.
The Director will inspire and guide a dedicated team, oversee impactful programs, and partner closely with the Director of Finance to develop and manage departmental budgets.
The Director of Southwest Washington Services plays a key role in managing contracts and grants, monitoring program performance, and ensuring accurate and timely reporting. Most importantly, this leader will champion excellence continually evaluating and strengthening programs to ensure the highest quality services for the communities we serve.
This is a Full-Time role working at our Vancouver location in Washington with frequent trips to our Longview location. The schedule for this role is Monday-Friday 8:30am-5:00pm. We work on a hybrid schedule with a minimum of 3 days in office. Some nights and weekends are required.
The compensation for this role is a yearly salary of $106,000-$112,000 depending on experience.
Who You Are
* Bachelor's degree in social work, public health, or other relevant experience and a minimum of five years' professional experience in program management demonstrating increasing professional ability and growth.
* Proven visionary leadership skills with experience and demonstrated success in program design and development.
* Successful experience working with ethnic, racial, economic and sexually diverse populations, youth and families, and persons who have experienced homelessness, persons with a mental illness and/or substance addiction
* Experience writing public and private grants
* Prior experience successfully managing federal contracts, including experience with contract negotiation and fiscal management
What You'll Do
* Work with the Manager of Grants & Public Affairs and SW Washington Department management staff to identify, write, and submit grant applications and contract bids congruent with CAP's mission.
* Work with the Chief Programs Officer to negotiate and finalize program contracts and grants
* Provide opportunities for input and feedback from populations served to provide input and feedback related to program planning and service delivery. Respond to client suggestions and grievances as dictated by the agency grievance policy.
* Oversee the development of program goals and objectives, and evaluation criteria; monitor to assure both qualitative and quantitative goals are achieved.
* Advance CAP's Anti-Racist, Justice, Equity, Diversity and Inclusion work in SW Washington with staff, clients, and community stakeholders.
* Ensure compliance with provisions of grants, contracts and awards including the timely submission of accurate reports as required.
* Direct and oversee the development of program and Department budgets.
* Monitor Department budgets, identify necessary revisions, and work with Directors of Finance & Operations to ensure accuracy of modifications and compliance with Agency procedures.
* Oversee the development of program promotion and/or education materials and that Department information on the CAP website is current
* Actively work to acquire new affordable housing units that can be set aside for CAP clients through partnerships with housing developers and other private and government housing providers
At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don't meet every qualification. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws.
$106k-112k yearly 4d ago
Director of People Services OOJ - 33006
Hatch Global Search
Service manager job in McMinnville, OR
Provides leadership to staff by coaching, guiding and modeling key behaviours, encourages dialogue and provides guidance and advice to facilitate resolutions to work issues. Assists team members to define shared and individual goals, meet target dates and ensure alignment of team goals.
Director of People Services
The Director of People Services is a strategic partner to the CEO and executive leadership team, responsible for shaping, developing, and executing HR strategies and people-focused initiatives.
Key Responsibilities
Provide leadership and strategic direction for all areas of People Services, including:
Employee Relations
Talent Acquisition & Assessment
Compensation Management
Performance Management
Training & Leadership Development
Policy & Compliance ManagementManage and develop a high-performing People Services team.
Oversee the recruitment process, ensuring best practices in hiring and workforce management.
Ensure compliance with employment laws, CMS, OSHA, The Joint Commission regulations.
Develop organizational strategies that align HR policies with business objectives.
Monitor and manage HR budgets, including compensation and benefits data analysis.
Provide guidance on complex employee relations issues and recommend solutions to leadership.
Qualifications
Must-Haves:
Bachelor's Degree in Business, Human Resources, or related field.
5+ years of progressive HR leadership experience, focusing on Employee Relations, Talent Acquisition, and Compensation Management.
Union experience (labor relations, negotiations, and conflict resolution).
Strong interpersonal skills and ability to interact effectively at all levels of an organization.
Analytical skills to develop and manage HR budgets, compensation data, and compliance measures.
Nice-To-Haves:
Master's Degree in Human Resources or related field.
SPHR or SHRM-SCP certification.
Supervisory experience managing multiple HR support roles.
Experience overseeing large-scale employee relations programs across multiple locations.
Extensive knowledge of federal and state employment law, CMS, OSHA, and The Joint Commission regulations.
Why is This a Great Opportunity
Work directly with executive leadership to drive strategic workforce initiatives.
Lead a high-impact HR department in a growing healthcare organization.
Play a key role in workforce planning and talent development.
Be part of a mission-driven culture dedicated to patient care and employee well-being.
OOJ - 33006
$70k-124k yearly est. 17d ago
Culinary Services Director
Gresham Pointe Senior Living
Service manager job in Gresham, OR
*Perks and Benefits*
Earn up to 1% wage increase every quarter
401K Retirement Plan with Safe Harbor matching contribution
Length of Service Bonus Program of up to $5,000
Employee Referral Bonus of up to $1,000
Access to earned wages prior to payday
Generous PTO Plan
Career Development
An employee engaged scheduling system
Affordable Medical, Dental, Vision, Supplemental Benefits
Sinceri Senior Living Discount Marketplace
WalkingSpree rewards for healthy habits
Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
Purpose:
Actively prepare meals and manage the operation of the Food Service Department, to include staffing, food ordering and accountability, preparation, menu planning, food delivery and sanitation in accordance with appropriate health department regulations. Assist in maintaining a positive physical and social environment for the residents.
Minimum Eligibility Requirements:
Must be formally trained in food servicemanagementor the culinary arts, or have equivalent experience in food servicemanagementor the culinary arts.
Must be able to relate positively to residents and families, and to work cooperatively with other employees and vendors.
Must be capable of maintaining full time attendance.
Must meet all health requirements.
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
At least one-year supervisory experience preferred.
Essential Functions:
Schedule staff, supervise and train dietary staff in day to day kitchen operations. Make job assignments and set priorities. Orient new staff and participate in recruitment and selection. Communicate policies and procedures. Evaluate performance, coaching as necessary. Ensure equipment is maintained and work areas are clean, safe and orderly. Strictly adhere to procedures regarding infection control, food-borne illness prevention, harmful chemical handling, fire, safety and sanitation, promptly addressing any transgression. Maintain food cost within budgetary constraints. Maintain strict inventory control for emergency needs.
Plan Facility and individual resident menus in coordination with care staff if necessary. Plan special events as needed.
Ensures that meals are prepared according to menu and recipes followed. Ensure food is prepared in a nutritional, appetizing fashion, and presented in an attractive manner. See that appropriate snacks are available to residents with special dietary needs. Ensure all utensils, dishes and equipment and work areas are cleaned properly and in a timely manner. Supervise and inspect food storage.
Attend all required in-service training. Conduct periodic training for kitchen personnel as necessary to maintain high quality and variety in menus, and job satisfaction for employees.
Ensure compliance and understanding of all regulations regarding resident's rights.
#LI-CM1
$69k-123k yearly est. 26d ago
Service Supervisor - Lineage at Willow Creek
Education Realty Trust Inc.
Service manager job in Beaverton, OR
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-EM
The hourly range for this role is $30.00 - $33.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$30-33 hourly Auto-Apply 13d ago
Dietary Services Supervisor
Trillium Family Services 3.7
Service manager job in Portland, OR
Job DescriptionWe have an exciting opportunity to join our Dietary Services department at our campus in Portland, OR. In the role of
Dietary Services Supervisor,
you will be responsible for managing dietary services of a treatment facility, including centralized menu planning and related purchasing, food preparation, and serving for clients, staff, and special events. Responsible for the day-to-day cleaning and sanitation of the kitchen and commons building.
About the Opportunity:
40/hour week - Schedule to be Determined to meet department needs
Rate of Pay: Starting at $23.56/hour (depending on experience)
About You:
You are mission sensed, seeking meaningful work and career growth.
You have Excellent written and verbal communications.
You have five (5) years' experience as a cook experience helpful, and one (1) year supervisory experience in the planning and preparation of meals for groups of 50 people or more preferable.
You possess the ability to read and understand MSDS.
You possess a valid Food Handler's Certificate
You have a current driver's license for state of residence and a driving record acceptable by the agency.
You have demonstrated ability to be an active team participant with strong interpersonal skills.
You possess a High School diploma or equivalent.
You possess the ability to take on new and varied tasks and assignments.
Benefits:
100% Employer Paid Medical, Vision, and Dental for Full Time Employees
401k retirement plan matches
Growth | Career track, continuing education, and professional development
Generous Vacation and Sick Leave
Free meals while on duty!
And more!
Application Details:
Consideration of candidates will be ongoing, and position may close after 3 days of original posting.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.
Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.
We are guided by the simple yet crucial mission of building brighter futures with children and families.
Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Application Details:
For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
Consideration of candidates will begin as soon as 12/4 and position may close after this date without notice.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce.
$23.6 hourly 14d ago
Dealer Service Supervisor
Smith Optics 4.1
Service manager job in Portland, OR
Job Title: Dealer Services Supervisor Department: Sales Operations Reports To: Sr Manager, Sales Operations The Dealer Services Supervisor supports the day-to-day execution of dealer service operations for the company's outdoor retail partners. This role focuses on supervising daily workflows, ensuring timely and accurate order support, and coaching a small team to deliver consistent, high-quality service. The Supervisor partners closely with Sales Operations and cross-functional teams to resolve issues, maintain clear communication, and uphold the brand's dealer experience standards. This is a hands-on, execution-focused people leader role.
Key Responsibilities
Team & Daily Operations
* Supervise daily dealer services activities including order processing, order release support, inventory communication, returns coordination, and basic account inquiries.
* Provide daily direction, workload prioritization, and hands-on support to the Dealer Services team.
* Support hiring, onboarding, and training of new team members.
* Conduct regular check-ins, coaching, and performance feedback for direct reports.
Order & Dealer Support
* Ensure orders are processed accurately and on time according to established procedures.
* Act as an escalation point for routine dealer issues and collaborate with Sales, Logistics, and Finance to resolve them.
* Support consistent, professional dealer communication aligned with brand standards.
* Assist in managing seasonal volume increases by coordinating staffing coverage and priorities.
Process & Reporting Support
* Follow and reinforce existing standard operating procedures (SOPs).
* Identify recurring issues and suggest incremental process improvements to the Manager.
* Track and report basic service metrics such as order accuracy, response times, and common issue trends.
* Assist with documentation and updates to training or reference materials as needed.
Systems & Tools
* Use existing ERP, order management, and communication tools to support daily operations.
* Escalate system issues or improvement ideas to management rather than owning system changes.
Qualifications
* 2+ years of experience in dealer services, customer service, sales support, or wholesale operations.
* Some experience leading, mentoring, or informally supervising others (team lead, acting supervisor, or similar).
* Experience in an outdoor, sporting goods, or consumer goods wholesale environment preferred.
* Proficiency of ERP and/or order management systems.
* Proficiency in Excel (filters, lookups, reporting).
* Strong organizational and communication skills.
Personal Attributes
* Hands-on, dependable, and detail-oriented.
* Comfortable balancing individual work with team supervision.
* Clear communicator who supports positive dealer relationships.
* Values teamwork, consistency, and continuous learning.
* Appreciation for the outdoor industry and specialty retail partners.
* This role is based in Portland, OR and a hybrid in office position
$54k-73k yearly est. 5d ago
Commercial Business Manager
Roto-Rooter 4.6
Service manager job in Tualatin, OR
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Portland branch located in Tualatin, OR. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $90,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
$90k-95k yearly Auto-Apply 41d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Service manager job in Salem, OR
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Beaverton, OR
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$84k-112k yearly est. 4d ago
Office Services Manager Trainee
Administrative Resource Options 4.3
Service manager job in Portland, OR
Welcome to ARO!
Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office servicesmanagement. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.
We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.
ARO is not a temp or staffing agency. This is a Full Time opportunity
Job Description
• Basic mail service and or copy/print shop support
• Expected to handle a variety of office services including reception and filing
• Willing to move from site to site to provide coverage for employees who are out sick or have scheduled time off
• Ability to adapt to varying office environments based upon our Customers business
• Provide superior level of customer service to existing and prospective clients
• Must be able to work full time, flexible shift dependent upon our Clients requirements
• Provide assistance and/or solutions to client questions and problems
• Regular and reliable attendance, punctuality and a flexible mind set are a must
• Perform other related duties as assigned
• Willingness to gain the business knowledge that will help lead to be promoted to a Site Lead/Manager as we continue to grow our business
• This position requires travel to all sites within an assigned territory. ARO highly recommends that you have access to reliable transportation in order to meet the travel requirement of the job. Be aware that in some cases, ARO sites may be in locations not accessible by public transportation. If lack of transportation would prevent you from traveling to one or more sites for which you are responsible, please do not apply for this position.
Qualifications
Required Candidate Skills:
Ability to multitask
Working knowledge of email, excel and internet explorer
Independent worker
Impeccable customer service
Ability to lift 50 lbs
Must have reliable transportation
Desirable Candidate Skills:
Willing to obtain the skills required to be promoted to a site lead/manager as our business continues to grow
Previous Management experience preferred, but is not mandatory
Additional InformationCompany Overview
Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:
Accessibility:
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.
Results:
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!
Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.
$58k-81k yearly est. 60d+ ago
Supervisor - Mailroom Services - IRS - Portland
Tommy Nobis Center 3.4
Service manager job in Portland, OR
Tommy Nobis Center Mission:
Empowering People Through Employment
Vision:
Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.
Tommy Nobis Center is a Veteran Friendly Employer
Under the supervision of the Nobis Enterprises Senior Manager, the Supervisor is responsible for non-personal administrative and mailroom support services. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs.
Essential Job Functions and Responsibilities:
This position will ensure that customer issues are addressed and the management, direction, planning, training and other functions necessary for an effective mail and distribution service operation are performed based on the statement of work.
The supervisor shall be able to fluently communicate in English to ensure the accuracy of the mail processing.
Act as a liaison to the designated COR on a daily basis.
The Supervisor should identify the correct mail stop for "courier delivered" packages for acceptance and signature by the addressee i.e. the IRS customers or the recipient who accepts on behalf of the addressee.
The Supervisor is responsible for sorting mail by mail stop codes and/or organizational symbols for business unit pick-up of mail received within a set period of time detailed in the statement of work.
Maintain security management control over all government-furnished space.
Establish methods to ensure that all keys and electronic media are safeguarded and are not used by unauthorized personnel.
Establish, maintain and follow written procedures for security incidents, such as suspicious packages and mailroom security breaches that include the protocol for proper contacts and notification.
Responsible for coordination of time sheets, accident/injury reports, leave requests, and other reports as required by Nobis Enterprises' policy.
Attend all Nobis Enterprises functions and supervisor training and meetings.
Must schedule work in an efficient and responsive manner, i.e., scheduling pickups, etc.
Supervise work and ensure that all materials and participants are in place to complete tasks.
Maintain inventory of supplies needed to perform all aspects of the job as outlined in the statement of work.
Must maintain an excellent attendance record.
Supervisor will be available during operation hours and will ensure that the facility is staffed daily as required.
The Supervisor will ensure that security procedures are constantly practiced.
The Nobis Supervisor will ensure that surveys and logs are completed on a daily and quarterly basis.
Other duties as assigned.
General Administrative Support:
Receive telephone calls and/or visitors and refer them to the appropriate person or office. Answer telephone by the third ring, correctly route callers, and take messages or forward to voice mail as appropriate.
Make repair calls for facilities and equipment, coordinating with contract office personnel.
Photocopy documents and other material in accordance with established office procedures.
File all documents in a timely and accurate manner, and in accordance with established office procedures.
Inventory Control:
Responsible for inventory control services for all office supplies, which will be conducted in two phases utilizing the start-up and follow-on procedures. Start-up procedures involve the performance of all tasks required to put an office supply stockroom management program into operation. Follow-on procedures include the performance of all tasks required to receive, store, issue, order and maintain inventory accountability for office supplies. Will assist in the completion of the annual inventory and prepare the Annual Inventory Report which will be delivered to the Administrative Officer no later than December 31 each year.
Equipment Maintenance:
Serve as point of contact for troubleshooting office equipment problems and coordinating maintenance/repair for equipment. Attempt to correct equipment performance problems before contacting outside sources for repairs. If unsuccessful in resolving the problems will contact vendor for repairs and problem resolution.
Mail Management:
Provide all services in accordance with Internal Revenue Manual 1.22, Mail and Transportation Handbook. The IRS has a direct accountability system for its outgoing United States Postal Service mail and packages.
Report metering errors as part of the monthly report.
Maintain a current list of locations, addresses, hours of operation, volumes of incoming and outgoing mail, number of mail stops and number of deliveries in the IRS field Mail Centers that are not self-service ONLY.
Receive and sort all incoming USPS mail and packages and count and maintain a log of each piece of mail.
Keep a log with the addressee or the recipient's name accepting the package from the supply vendors for them to sign for the package.
Sort envelopes addressed for delivery within IRS for customer pick up.
Prepare all outgoing mail for dispatch into the USPS mainstream in accordance with USPS Regulations and guidelines and applicable IRS regulations and procedures.
Open and review unidentified returned USPS mail. Research mail as necessary.
Maintain a daily record of mail metering activity as well as recording data on the: Daily Record of Postage Meter Register Readings.
Notify the designated COR in writing of new USPS regulations and postage changes. Provide written recommendations and/or suggestions on how the IRS may save postage costs and procedures necessary to implement such techniques.
Sort, log and notify the addressee for registered, certified, return receipt, numbered, and insured mail within four (4) hours of receipt.
Maintain written procedures for security incidents, such as suspicious packages and mailroom security breaches.
Accountable Mail Handling:
Sign for, log in, date-stamp and notify the addressee of all incoming Federal Express, UPS, Airborne, DHL, and any other overnight mail courier shipments.
This position is responsible for all equipment provided by the current express mail or ground-shipping contractor. The Site Lead may request the required training for all personnel in the operation of the equipment.
This position is responsible for receive, record, safeguard and dispatch all accountable mail which requires signature(s) in accordance with USPS regulations and guidelines and applicable IRS regulations and procedures.
Maintain accountable mail logs which indicate the signature of IRS personnel who receive accountable mail and maintain a record on file in accordance with the USPS regulations.
Mail Stop Database Maintenance:
Maintain a computerized database of mail stops that include mail stop locations, room numbers, name of employee at each mail stop, and mail codes, i.e. organizations codes.
Provide an updated list of all mail stops by mail codes to the couriers and locations each quarter.
Initiate a survey once every four (4) month to be distributed at each mail stop.
Monthly Mail Report:
Prepare a comprehensive Monthly Mail Handling Report to the OFAR or Administrative designee no later than three (3) working days after the end of each month.
Reports:
Provide a monthly "courier delivered" packages report detailing all "courier delivered" packages when received.
Submit a report each quarter which updates the list of all mail stops by mail codes, to the couriers and locations for the previous quarter performance period to the designated COR.
Qualifications:
Mission driven, guided by core values and a pleasure to work with.
A demonstrated knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint
Knowledge of people with special needs and experience with DOL standards.
Experience with mail rooms operations is a plus.
Site Lead should have general understanding of OSHA, Base and State and Federal regulations.
All personal tax returns must be completed within the terms of law.
Must pass drug screen and background check.
Eligibility to work in the United States.
Education:
Associates Degree, or equivalent work experience.
Prior Experience Desirable:
Three to Five years' experience in an office/mailroom and/or inventory control setting.
Special Skills/Abilities:
Interpersonal
:
High level of interpersonal skills required to develop and maintain effective working relationships with contract contacts and professionals.
Written Communications:
Strong written communication skills required maintaining quality documentation and effectively communicating with a broad range of individuals and agencies including individuals who do not process oral communication well.
Analytical:
Strong analytical skills needed to analyze various job tasks and develop strategies to train individuals in these tasks.
Oral Communications:
Strong organization skills needed to prioritize all aspects of contract operations.
Clearly communicates needs of job and advocates for self.
Ability to communicate and present information informally and formally.
Leadership:
Strong leadership qualities required to supervise employees and effectively interact with varying levels of site personnel.
Organizational:
Strong organizational skills needed to prioritize all aspects of contract operations.
Problem-Solving
Strong problem-solving skills required to develop strategies to overcome obstacles and problems.
Equipment
Will identify need for adaptive aids or modifications of equipment at work site. Use of a computer, printer, copier, fax and telephone.
Other Qualifications or Requirements:
Mental Effort:
Ability to work independently, set priorities, and coordinate all aspects of contract operations.
Ability to make judgment decisions in following established guidelines.
Physical Requirements:
Ability to stand and sit for long periods of time; ability to lift and move items up to 25 pounds without assistance.
Have a full range of motion in upper and lower body.
Be able to reach overhead.
Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
Good hand dexterity.
Good eyesight.
Visual Effort:
Environment is a well-lighted facility requiring average amount of visual effort. Adaptable to driving conditions - vision correctable to 20/20.
Safety:
Follows all prescribed safety regulations to diminish accidents.
Understanding of OSHA safety requirements.
Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
Immediately report circumstances you consider may present a hazard to yourself and others.
Report any accident whether minor or major.
Declaration:
This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time.
Work Environment:
The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience and Skills:
Please Enter Required Skills here
How much does a service manager earn in Gresham, OR?
The average service manager in Gresham, OR earns between $42,000 and $114,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Gresham, OR
$69,000
What are the biggest employers of Service Managers in Gresham, OR?
The biggest employers of Service Managers in Gresham, OR are: