Service manager jobs in Hawaii

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES * Coordinates and oversees the delivery of services and program activities to residents both on and off-site. * Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. * As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. * Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. * With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. * Provides mentorship to Resident Services Coordinators within assigned portfolio. * Works with Resident Services Supervisors to create individual training plans for each person supervised. * Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. * Recruits, assists and links residents with services and program activities. * Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. * Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. * Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. * Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. * Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. * Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. * Monitors participating agency involvement for quality and compliance with memorandums of understanding. * Obtains resident feedback on effectiveness and quality of programs and their delivery. * Participates in design and implementation of program evaluation with the Resident Services Manager. * Provides assistance and referral services to all residents needing assistance. * Sets up and maintains a directory of providers for use by project staff and residents. * Educates residents on service availability application procedures, client rights, etc. * Assists residents in building informal support networks with other residents, family and friends. * Actively participates in EAH's Injury and Illness Prevention Plan * Regular and predictable attendance. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS * Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. * Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985 INDEAH

The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Recruit, interview, hire, and train new staff. Conduct performance evaluations. Organize and manage staff schedules. Handle corrective actions and terminations. Oversee all store operations. Duties/Responsibilities: Manage sales, expenses, payroll, and shrinkage to meet financial goals. Utilize the Monthly Staffing Guide for optimal scheduling. Create weekly Crew Member schedules three weeks in advance. Implement programs that drive sales and enhance customer engagement. Develop strategies to boost customer count and loyalty. Collaborate with Pro Market Team Managers to grow the wholesale business. Oversee ordering processes and profit/loss management. Ensure timely execution of company communications. Maintain high customer satisfaction through exemplary service. Coach staff on product knowledge and sales techniques. Set and monitor performance goals. Enforce operational and personnel policies. Ensure accurate payroll processing and compliance with asset protection standards. Uphold legal requirements and represent the brand's values. Stay updated through training programs. Maintain flexibility in scheduling including nights, weekends and some holidays. Ensure timely completion of Omni orders. Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Effective time management and organizational skills. Strong analytical and problem-solving capabilities. Ability to prioritize and delegate tasks. Proficiency in Microsoft Office Suite or similar software. Detail-oriented with the ability to multitask under pressure. Strong leadership and management skills. Budget development and maintenance experience. Thorough understanding of company policies and practices. Flexibility for evening, weekend, and holiday shifts. Preferred knowledge of industry and products. Education and Experience: Business, Business Administration, or a related field Degree preferred, or equivalent work experience. Two years of retail management experience preferred. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. Willing to submit to a criminal background check. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!

Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits: Benefits provided may differ by role and location, including: Unlimited Vacation Plan with No Preset Maximums Medical/Rx Health Savings Account (HSA) Dental/Vision Short/Long-Term Disability Employee Assistance Program (EAP) 401(k) Plan Education Assistance Day to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers. Key Responsibilities: Supervise team activities and performance Collect and report performance metrics Develop team and team members Identify opportunities for process improvement Assign and supervise project work We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements High School Diploma or GED 5+ years of complex commercial building controls experience (such as Siemens, Johnson Controls, Schneider Electric, Emerson Electric, Bosch, KMC Controls, Trane, Estes Services) o Ideally experience with 1+ of the following types of systems: Fire, security, DDC, mechanical in 1+ of the following types of buildings: government, military, hospital, hospitality 2+ years in a Field Leadership Role o Responsible for leading 8-10 well-seasoned field service technicians o Exclusively handling supervisory tasks; ideally no hands-on troubleshooting required Valid Drivers License Experience working directly with customers (often director level and above) Experience with MS Office (Excel, Word & PowerPoint) Passionate about leading and growing team members Strong business acumen and ability to drive revenue/sales Pluses: Experience working with hospitals College degree Experience in controls, mechanical, fire and security industry Experience with a P&L Experience dealing with customer satisfaction (growth and problem resolution) Leadership skills/building a team Excellent communication skills Demonstrated ability to influence at varying levels across the organization

Job Purpose: The Manager I - Customer Ops will supervise field technicians in the installation and maintenance of network elements within a center environment or in the field and at the customer site, assuming responsibility for installation and repair of the assigned Copper and Fiber products and services with accountability to the customer. In addition, responsible for providing operations support to multiple areas including installation and maintenance, customer engineering, customer operations, business operations, construction, and customer services departments. Essential Functions: Manage field technicians in all aspects of installation and maintenance job functions pertaining to customer premise work Perform detailed analysis of operating data and trends to identify the root cause of problems and implement process improvements Manage and maintain a staffing model that utilizes demand and routine work results to determine appropriate staffing levels Development operational plans, programs, and organizational changes to ensure the goals and objectives of the organization are accomplished within the prescribed timeframe and funding parameters Manage improvement plans and programs to insure timely implementation of process, support system and/or operational changes Track and analyze performance, productivity, quality and customer contact results and implements action plans with regard to improvements in each category Monitor and maintain sufficient supply levels Monitor attendance and performs appraisals as needed for direct-reports Ensure proper time reporting procedures are followed to properly account for distribution of capital and expense labor Develop and maintain technician work schedules that meet customer needs Establish skill development and determining resource requirements for the geographic team Conduct field inspections, quality reviews, safety observations, bi-monthly safety meetings, and daily field visits to effectively manage customer commitments and exceed customer expectations Accountable for all aspects of training and development and compliance with corporate safety policies Review, approve the submitted timesheets, and manage overtime Experience: Minimum 3-5 years of functional experience in field operations, broadband data services, engineering, and outside plant equipment installation/maintenance is acceptable Previous experience in a repair organization Previous experience in customer installations Previous experience in data services Supervisory experience in a unionized environment Prior experience and /or knowledge of the copper network preferred Prior experience and /or knowledge of the Fiber network preferred Technical background/experience in copper and Fioptics installation and repair Technical background/experience in data services, LAN/WAN Experience in developing process improvement plans, execution of the plans, and measuring results for the desired outcome Education: Two years of College or Technical School resulting in an Associate's Degree or equivalent Certifications, Accreditations, Licenses: Must have valid driver's license Able to meet medical and driver certification requirements as established by the DOT Federal Highway Safety Act Able to qualify for additional security clearances Special Knowledge, Skills and Abilities: Demonstrated ability to motivate subordinates Strong analytical, organizational, and planning skills Excellent customer/subordinate relationship skills Comprehensive understanding of copper and Fioptics processes Basic understanding of the overall Hawaiian Telcom network and the services which it provides Proficient with basic computer operations including but not limited to Microsoft Office Applications, Outlook, and e-web navigation Working knowledge of safety practices and procedures Working knowledge of various automated system functionality including but not limited to dispatching, trouble administration, provisioning, facility records, outside and inside plant records, customer records, and billing Supervisory Responsibility: This position has one or more employee direct reports Work Environment: Available 24/7 for call outs, emergencies, special situations, etc. Work may be performed at various locations under varying conditions Travel required as needed Physical Requirements: Ability to lift/carry supplies and equipment up to 40 lbs. Salary Range - $80k-$112k

Duties and Responsibilities: Manage and mentor a team of customer service representatives, fostering a positive and productive work environment. Develop and maintain strong relationships with clients, addressing inquiries, concerns, and service issues promptly and professionally. Monitor team performance metrics and implement strategies to improve service levels, efficiency, and overall customer experience. Identify areas for improvement in service delivery and develop initiatives to enhance operational processes. Work closely with other departments (operations, sales, and logistics) to ensure seamless communication and service delivery. Conduct training sessions for staff to ensure they are knowledgeable about services, systems, and best practices. Prepare regular reports on customer service metrics, trends, and feedback to inform management decisions. Act as the point of escalation for complex customer issues, ensuring timely and effective resolution.

Come live the craft beer way of life with us! Maui Brewing Co. Kailua is looking for a top-notch Service Manager to join our craft 'ohana! Job Title: Service Manager Status: Full-Time, Exempt Pay Rate: $65,000 - $70,000 (DOE) Summary of Job Responsibilities: * Supervise and support FOH staff to maintain excellent service standards. * Coordinate daily service operations to ensure smooth workflow and timely guest service. * Manage scheduling for all FOH departments to optimize coverage and control labor costs. * Train new employees and provide ongoing coaching. * Handle guest inquiries, feedback, and complaints professionally and efficiently. * Collaborate with FOH and BOH teams to synchronize service efforts and manage peak service times effectively. * Monitor inventory levels of front-of-house supplies and coordinate with management for replenishment. * Uphold the highest standards of health, safety, and sanitation in compliance with company policies and local regulations. * Prepare and analyze reports to identify areas for improvement and implement corrective actions. * Promote a positive work environment that encourages teamwork, accountability, and professional growth. Summary of Qualifications: * Minimum 5 years of recent experience in FOH restaurant operations * 1 year of recent experience in a FOH supervisor or manager role * General computer skills and experience with Microsoft apps, Point-of-Sale systems, and Inventory Management systems * Open availability and able to work all weekends and holidays * Proven ability to manage and lead a diverse team effectively. * ServSafe Certification preferred * Can meet the physical requirements listed in the attached job description Benefits & Perks: * 100% coverage of medical and life insurance benefits * Low cost buy-up for vision/dental insurance * Up to 10 days of Paid Time Off after 6 months of employment * Up to 5 days of Paid Sick Time after 90-days of employment * Quarterly Manager Promo allotment to use on food and drinks at any MBC restaurant * Free parking * Free shift meal * Additional discounts on retail, food, and drinks Interested? Apply today! IMPORTANT: In order work in the State of Hawaii (restaurants/food handling), a TB clearance is necessary upon being hired. If you do not have one, you can now email the Department of Health to get one sent to you or make an appointment at a participating clinic. Please visit ***************************** for directions and more information.

Benefits: 401(k) matching Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Director of Tax Services Type: Full-time Experience: High-Level Functions: Tax Planning, Preparation and Review, Business Development, Department Management Location: Honolulu, HI Compensation: Salary FLSA Status: Exempt COMPANY DESCRIPTION HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiAccounting is a division of The Hawaii Group, Hawaii's leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup's core principles of integrity, transparency, and dedicated client service. POSITION SUMMARY HiAccounting is seeking a Director of Tax Services to lead its tax division. The Director of Tax Services is primarily responsible for overseeing the operations of the tax department, managing the client service experience and deliverables for the firm's complex clientele and overseeing business development for the tax team. The Director of Tax Services should be self-driven, passionate and client service focused - serving as a leader, mentor and role model to the team. ESSENTIAL FUNCTIONS Operational Management / Leadership Oversees the daily operations of the tax department as well as long term strategic planning for growth. High-level management of the overall department's client list for all tax signers, team structure, capacity and hiring needs. High-level management of the tax department to ensure client and agency deadlines are being met and assist team with managing client expectations. Actively develops new business and oversees/develops staff in prospecting efforts. Oversee performance metrics that support the company's strategic direction objectives. Manages the performance evaluation process and leads staff development. Monitors and approves staff time entries and PTO requests, and resolves staff issues. Monitors project profitability at the department level and implements appropriate adjustments. Leads internal education initiatives to keep the team informed of new and changing tax laws and policies, develop team competencies and coordinates trainings on company procedures for preparing tax workpapers and tax returns. Develop, update and monitor key management reports. Leads implementation of process improvements, including technological changes. Technical / Client Focused Review, sign off on and file tax returns prepared by staff, including complex tax returns, for all entity types (Individual, S Corporation, C Corporation, Partnership, Trust/Estate, Non-Profit), with an focus on pass-through entities and individual taxation. Serves as a tax expert to clients, leading client meetings to review tax returns, provide tax planning and strategy services and promote other company services to clients that would help them in their business. Understanding of Hawaii General Excise Tax to review and provide consultation on clients' GET filings, as needed. Develops relationships with clients and takes part in client events. Serves as a technical resource to the tax team providing partner-level reviews, guidance on complex transactions and support with technical matters. Have an advanced understanding of business entity structure for tax preparation and planning purposes. Conducts and oversees staff in new client interviews, develops scope-of-work proposals and engagement letters and sets engagement budgets. Other Ability to manage a dual role, overseeing the daily operations of the department and team, as well as client management. Deliver best-in-class customer service to clients and employees at all times, with an emphasis on being proactive, responsive, professional, and accurate. Practice integrity and professional judgment. Protects organization's values by keeping information confidential. Leadership role in strengthening the overall positive culture of the company. Other duties as assigned Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HiAccounting shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions. SKILLS & ABILITIES The ideal Director of Tax Services has an advanced knowledge of individual and business tax laws, with a focus on pass-through taxation, and experience with most entity types. The candidate is committed to continuing education of new and changed tax laws and policies, and possesses strong research skills to find solutions when answers are not readily available. The candidate possesses strong leadership skills to support team growth, and is adaptable in managing within a dynamic environment. This person will meet most or all of the following requirements: Education: Bachelor's degree in accounting or business administration, or equivalent business experience. Experience: A minimum of four years of progressively responsible experience in public accounting and/or the private sector, including at least one year of supervisory experience, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position. Licenses: Have obtained a CPA or EA license enabling them the sign off on tax returns and represent clients before the IRS. Computer Skills: Advanced knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook. Advanced knowledge of Ultra Tax, Lacerte, Drake, or other professional tax software. Knowledge of QuickBooks, AccPac, Intacct or other accounting/bookkeeping software. Other Requirements: Perform other duties as required. Must be able to travel as required; overnight or extended stays as needed. Availability to work additional hours or weekends, as projects and tax deadlines demand. Possession of a valid motor vehicle driver's license. Ready availability in person or electronically to senior executives in case of emergency. Location: HiAccounting prides itself on being locally staffed. This position requires that the applicant live in Oahu. If you are an applicant currently not living in Oahu, please specify in your cover letter your relocation timing and efforts. WORKING AT HIACCOUNTING Encouraging an active, Hawaii lifestyle by supporting our employees' interests, efforts, and activities, HiGroup is proud to be recognized as one of the Best Places to Work in Hawaii for eight (8) years in a row! Since its inception, the HiGroup team has enjoyed exceptional benefit packages. Alongside traditional options, such as full medical, dental, vision, drug, disability, life insurance, 401K, flexible spending, supplemental benefits, and profit sharing, as well as a generous PTO and holiday leave program, HiGroup also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company-wide, HiGroup enthusiastically encourages their team members' desires to be good citizens on and off the job. We encourage career development by providing a buddy and mentoring system, regular performance evaluations and reimbursements for continuing education for the CPA or other professional certifications. We are family oriented and provide a flexible work schedule with the ability to work remotely. Daily employer provided lunch under the HiGroup Daily Grinds Program. Gym/fitness reimbursements. Cell phone reimbursement (for EE's that use their phone for work). Parking or buss pass subsidy. Regular in-office massage therapy. Flexible work schedule with the ability to work remotely when needed. Support of CPA and continuing education. 12 paid holidays (includes your birthday off). Paid time off for volunteering. Employee snacks and drinks. Career advancement. 401K, 4% matching and profit sharing (after eligibility requirements are met). Health benefits (after eligibility requirements are met). Life Insurance. Compensation: $125,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Collaborate with dealers to ensure the best mix of batteries on rack, battery quality programs are being executed, and building strong relationships to foster improved dealer retention. Job Components: Deliver batteries and provide service to each dealer on your route in a safe and timely manner. Follow all Environmental Health and Safety rules and policies Load and unload trucks safely and maintain accurate account of all company assets Establish, build and maintain dealer relationships. Keep displays and product clean, full and rotated per consignment agreements. Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection and invoicing Complete delivery/route transactions and other paperwork on a timely basis Interact professionally with all stakeholders including team members, managers and customers. Follow/fulfill all driver program requirements, as specified by manager Other duties as assigned Qualifications: High school graduate (or equivalent) Able to read, write and compute basic math Excellent communication skills required. Minimum one year delivery and customer service experience required Working knowledge of electronic inventory management tools is required (tablets, scanners) Demonstrates good organizational skills and can prioritize tasks Works with a high degree of accuracy and attention to detail Approaches tasks with a sense of urgency Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required. Be able to regularly lift and/or move 75 lbs. Must have and maintain a valid DOT medical card, state Class 4 or CDL-B License and an acceptable driving record. Scope Data: Works independently with limited supervision Accountable for accurate inventory management of company assets Uses frequent independent judgement when making decisions Work Environment: Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles and toxic or caustic chemicals. Specific vision abilities include close vision, depth perception and ability to adjust focus. Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. Regularly lift up to 75 lbs. Repetitive lifting Frequent sitting, standing and walking Use of PPE required (steel toe boots, safety glasses, protective gloves, etc). Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Title: Auxiliary & Facilities Services Manager ("ACM Facilities Director") 0097184 Hiring Unit: UH AT WEST OAHU, ADMINISTRATIVE SVC Band: B Salary: salary schedules and placement information Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent:Permanent Other Conditions:Evenings, weekends, and holiday hours as required. The ACM Facilities Director is responsible for overseeing the daily operations, maintenance, and strategic use of the Academy for Creative Media (ACM) Facility at the University of Hawai'i - West O'ahu (UHWO). The Director ensures a safe, functional, and efficient learning and professional use of this state-of-the-art-capacity building which features industry-standard equipment, including Dolby Atmos 100-seat screening room and mixing stage, Esports arena, post-production suites, emerging media lab, incubator space, and industry-standard sound stage. Duties and Responsibilities (*denotes essential functions): * *Serve as building manager for the ACM, including working with the class scheduler in the Office of the Vice Chancellor for Academic Affairs (OVCAA) unit to create a classroom use schedule that creates the optimum balance between academic use, other campus use, and use by external parties. * *Working with the Vice Chancellor for Administration (VCA), serve as the primary decision maker and point-of-contact for use of the ACM facilities. * *Oversee the day-to-day operations and maintenance of the ACM building. Work closely with the building occupants, the Director of Planning and Design, and the Campus Facilities Director to create and implement a multi-year facilities management plan that addresses current and future software, hardware, equipment and overall building needs of ACM. * *Ensure adherence to all health and safety regulations and building codes. * *Budget and fiscal management. Develop, manage, and monitor assigned budgets designed to support the optimal use of ACM facilities. * *Space planning and utilization. Optimize use of ACM facilities, ensuring academic use is first priority. * *Serve as the lead administrator in building use requests from internal and external users. Complete the annual ACM Space Usage Report for UH System. * *Serve as lead event coordinator for activities and events hosted at the ACM.Exercise sound professional judgement in determining which events should be scheduled in the ACM. * *Collaborate with UHWO Auxiliary Services to support other large campus events as needed. * *Serve as the primary contact and decision maker regarding use of ACM facilities by external individuals or groups.Communicate facility-use and access schedule with all ACM building occupants through a calendar or other appropriate means. * *Serve as the point-of-contact with the Hawai'i Department of Business, Economic Development, and Tourism (DBEDT) as noted in the 2025 Memorandum of Agreement and the University of Hawai'i. * Technology Integration. Remain current regarding new technologies that affect the film and television industry. Work with ACM occupants and the UHWO Director of Information Technology Services to install or update technology accordingly. * Supervise professional and student staff assigned to support ACM operations. Create and manage staff work schedule and provide annual performance reviews for ACM staff that report to the position. * Create prioritized lists of software, hardware and equipment upgrades, replacements, or additions that will support the optimal use of ACM facilities by students, faculty, industry professionals, and external users. * Collaborate with external partners such as DBEDT to optimize ACM to support the growth of Hawai'i's film and television industry. * Other duties as assigned. Minimum Qualifications: * Possession of a baccalaureate degree in business, education, creative arts or related field and three (3) years of progressively responsible professional experience with responsibilities for facilities management, stage management, and/or events management; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of principles, practices and techniques in the area of facilities management, stage management, and/or events management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. * Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with facilities management, stage management, and/or events management. * Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to operate a personal computer and word processing software. * For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Desired Qualifications: * Experience as a stage manager. * Experience in film, television or drama. * Familiarity with the University of Hawai'i, and its policies and procedures. * Experience working in a collective bargaining environment. To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: * Cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met. * Current resume' * References - names and contact information (telephone number and email addresses) of at least three professional references. * Transcripts showing pertinent degree (copies of transcripts are acceptable, but official transcripts will be required at the time of hire. Note: Late, incomplete, or unreadable application materials will not be considered. Please redact any social security number and/or birth date on your documents prior to submitting. All submitted documents become the property of UH-West Oahu and will not be returned. Please create an account if this is your first time applying for a position using NEOGOV. Inquiries: UH West Oahu Human Resources: *****************;************ EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **Wage** : $58,000 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

S&K Sales Co., a family-owned Military Resale Broker, is looking to fill a business manager position. This position is charged with achieving company sales goals and objectives as well as those of the assigned manufacturer portfolio. The ideal candidate is a strategic thinker with a proven track record of success in the consumer products industry, a passion for innovation, and a commitment to delivering exceptional results. Job Responsibilities: Achieve sales goals and operating objectives while representing the company in a professional manner. Develop and implement strategic plans to drive growth and profitability. Execute key initiatives, including marketing campaigns and sales strategies. Develop and present business and category reviews by using category management principles to analyze market trends, consumer insights, and competitive landscapes, identifying growth opportunities. Manage budgeting, forecasting, and financial performance. Oversee distribution through evaluating inventory levels, providing set-up information and opening/promotional quantities, and verifying orders are placed and delivered. Ensure accurate pricing and track pricing to ensure alignment with manufacturer goals. Build and maintain strong relationships with key customers, suppliers, and partners to drive business development and expansion. Monitor and evaluate the performance of product lines, identifying areas for improvement and implementing corrective actions as needed. Facilitating communication and collaboration across different departments and levels of the organization. Provide regular updates to senior management and stakeholders on business performance and strategic initiatives. Collaborates with field sales to develop realistic and achievable goals and objectives to meet the needs of the manufacturer. Compiles communication to assist field team in actions to be taken to achieve goals and objectives. Approve and coordinate with accounting to ensure client billings are generated and paid on time. Addresses challenges and resolves conflicts that arise by employing critical thinking and analytical skills to develop creative solutions to complex problems. Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field preferred. Experience in business management roles with consumer products or comparable field Strong strategic planning and analytical skills, with the ability to translate market insights into actionable business plans. Excellent communication skills, with the ability to influence cross-functional teams and build strong relationships with internal and external stakeholders. Proven ability to thrive in a fast-paced, dynamic environment, with a results-oriented mindset and a commitment to excellence. S&K Sales Co. is proud to be an Equal Opportunity Employer NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Maui Memorial Park in Wailuku, HI. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * HI driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #sales #INDCORE1

Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience. Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work. Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Patient Financial Services Supervisor; Maui Health Job Number: 1322840 Posting Date: Nov 21, 2024, 1:01:25 AM Description Job Summary: Directs and coordinates business operations for Patient Financial Services. This position is responsible for the day to day operations of the department to ensure compliance with organizational and industry standards. Supervises staff activities that promote best practices for collection efficiency and maximization of revenue. Identifies quality issues, advises management and implements solutions. Builds an effective team by demonstrating team leadership, budget development and management, work plan development, and project implementation skills. Creates strong customer service orientation and collaboration, results orientation, and strategic thinking within the Patient Financial Services department. Participates in and collaborates on all MHS activities relating to areas of responsibility. Supervises assigned staff. Essential Responsibilities: Plans, coordinates, directs, and supervises activities of assigned Patient Financial Services (PFS) area. Delegates, monitors, and evaluates activities of assigned staff to ensure accuracy and efficiency of business operations. Coordinates and facilitates monthly department meetings. Develops and implements business operations process changes. Implements work plans and efficiency improvement strategies. Promotes and supports processes, programs, and methods to enhance quality of service. Develops and monitors use of process improvement tools to ensure efficient, productive, quality work flow and environment. Develops procedures and documentation. Prepares and maintains statistical data on incoming work and identifies potential operational problems. Responsible for all aspects of PFS operations including but not limited to: billing, collecting, working with vendors, generating statements, resolving patient billing complaints, meeting department metrics and expectations, etc. Provides guidance to other departments related to PFS-related matters. Stays abreast of all regulatory changes and requirements and ensure that changes to department are implemented and communicated to all staff. Ensures effective financial management of accounts receivable. Provides information for and coordinates special projects/activities within area. Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate. Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff. Qualifications Basic Qualifications: Experience Minimum three (3) years medical insurance claims processing and collections or related experience in the healthcare industry. Minimum three (3) years of experience in leading, managing and supervising staff, preferably in a healthcare environment. Education Bachelors degree in business administration, related field, OR four (4) years of directly related experience. License, Certification, Registration N/A Additional Requirements: Demonstrated ability to perform diversified clerical functions and basic accounting procedures.Demonstrated knowledge of business operations and organizational practices and procedures.Demonstrated familiarity with medical charts and fee schedules.Knowledge of medical terminology, CPT-4 and ICD-9-CM coding.Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, creativity, innovation, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, quality management, results orientation, systems thinking, team building, teamwork, and written communication.Demonstrated knowledge of state, federal and community agencies, insurance carriers, and intermediaries.Strong verbal and written communication skills and excellent presentation skills.Excellent negotiating and analytical skills. Preferred Qualifications: Project management experience.Primary Location: Hawaii-Wailuku-Maui Mem. Wili Pa Loop Building Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:00 AM End Time: 04:30 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Team Leader/Supervisor Job Category: Insurance Public Department Name: WILI PA - Pat. Financial Ops & Admin - 3601 Travel: No Employee Group: NUE-MHS-01|NUE|Non Union Employee Posting Salary Low : 67200 Posting Salary High: 79000 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Health Information Services (HIS) processes patient medical records and releases health information to patients, physicians, and other outside facilities for treatment, payment, or review. HIS is the custodian and gatekeeper for privacy of the organization's medical records and also generates the coding procedures for data collection, research, and reimbursement. With the widespread computerization of health records and other information sources, including hospital administration functions and health human resources information, health informatics and health information technology are being increasingly used in the health care sector. If you are highly organized and detail-oriented, you can help to ensure that our administrative and financial management of patient services is among the nation's best. As the Health Information Management Supervisor, you will supervise the control, distribution, and retrieval of health records. You will also formulate guidelines for health record documentation in accordance with medical, professional, legal, accrediting, regulatory, and administrative requirements. We are looking for someone with exceptional organizational and analytical skills, an appreciation for information management and protocol and a commitment to creating a healthier Hawai'i. Location: Straub Benioff Medical Center Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: Yes Req ID 28039 Pay Range: 78,083 - 97,594 USD per year Category: Management Minimum qualifications: Associate's Degree or equivalent combination of education, training, and experience. Three (3) years varied experience in health information services within an acute care facility. Preferred qualifications: Registered Health Information Administrator or Accredited Health. Health Information Technology certification. Lead or supervisory experience. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Bi weekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Bi weekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Wage: $58,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Perks & Discounts -Theme Park Tickets, Gym Discounts & more