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Operations Manager
Lojac Hydro Excavation
Service manager job in Lebanon, TN
LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time.
Role Description
This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime.
This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions.
Key Responsibilities
The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise:
1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment.
2. Dispatching of operators and technicians for missions
3. Launch units and crews each day for missions
4. Safety proficiency of operators and technicians
5. Review of billable and non-billable payroll time with management
6. Review mission sites for unique aspects of customer requirements or mission aspects
7. Fleet readiness and maintenance in conjunction with Fleet Manager
8. Monthly Safety Review and documentation
9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations.
10. Oversight and reporting of needed inventory items and PPE
11. Request for specialty items for missions
12. Attendance and appearance of operators and technicians in their area.
All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times.
Qualifications
Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries.
Skills:
Strong communication and leadership abilities.
Excellent analytical, organizational, and documentation skills.
Proficiency in MS Office and field operations software.
Ability to travel to various job sites as required.
Working Conditions
Combination of field and office work.
Exposure to outdoor elements, noise, and industrial environments.
Why Join Us
Competitive salary and benefits package.
Commitment to employee development and safety excellence.
Opportunity to make a direct impact on safety performance and company culture.
To Apply: Send your resume and cover letter to *****************
$54k-90k yearly est. 1d ago
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Operations Manager
LX Pantos Americas
Service manager job in Clarksville, TN
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Core Roles and Responsibilities:
Process customers' purchasing orders and logistics plans to optimize shipment into loads, tender freight to third-party carriers (15%)
Prepare and develop detailed logistics plans and actively communicate with customers to keep them abreast of the shipments (15%)
Prepare international logistics reports for management's review by tracking, processing overnight shipment, auditing, researching and troubleshooting logistics operational issues (10%)
Analyze and evaluate international logistics plans in compliance with KPI ("Key Performance Indicators") (10%)
Record daily logistics logs and tracking records to maintain logistics records (10%)
Investigate load exceptions and report issues to manager (10%)
Coordinate inbound shipment distribution centers and customers in compliance with their orders and request multiple carriers (10%)
Monitor and track orders, pickup and delivery appointments are made between receiver and customer to ensure on-time delivery and completion (5%)
Maintain and develop strong internal and external working relationships with all carriers and customers by providing logistics solutions; (5%)
Ensures that all logistics processes including the import/export of materials, parts and product in compliance with US Customs regulations and documentation requirements; (5%)
Prepare reports and documents for logistics operations, such as reports of order routings status, consolidation potential and estimated shipping dates (5%)
Supervise and direct the daily activities of the shipping and receiving team, including task assignment, performance management, training, and exercising authority to make or recommend decisions regarding hiring and disciplinary actions
Coach and mentor team members to enhance individual and team performance, foster a culture of accountability and safety, and implement process improvements to optimize warehouse logistics operations.
Develop and enforce standard operating procedures (SOPs) for logistics and warehouse operations, ensuring compliance with company policies, safety regulations, and quality standards while leading cross-functional collaboration to resolve escalated issues.
Sorting and input of rework inventory; monitoring and managing completion performance
Review and reduction management of long-term inventory status
Preparation and reporting of regular (daily/monthly/semi-annual/quarterly) inventory audits
Assessment and supplementation of workforce shortages; reporting of operator deployment plans by area
Daily management of 5S and EESH (Environment, Energy, Safety, Health) activities
Handling customer requests and inquiries
Monitoring and managing the operation of equipment (forklifts, RF terminals, radios)
Leading monthly Safety Meetings and reporting outcomes
Leading and managing pre-operation morning meetings
Supplying samples and maintaining related records
Managing the history and status of non-conforming inventory
Operating and providing training on clamp forklifts
Requirements:
Proven leadership experience, with a minimum of 1+ year supervising a team in a logistics or warehouse environment.
5+ years of logistics experience, preferably within a manufacturing or high-volume production setting.
Strong proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to analyze and present operational data effectively.
Bilingual proficiency in Korean and English preferred to support communication across teams and with corporate stakeholders.
Valid driver's license and ability to work flexible hours, including evenings and weekends, based on operational needs.
Business Hours:
Monday - Friday: 6:45 AM - 5:30 pm CST (Weekend work Required upon request)
$53k-90k yearly est. 3d ago
2nd Shift DC Operations Manager
Advance Auto Parts 4.2
Service manager job in La Vergne, TN
The DC Operations Manager is responsible for ensuring a continuous stream of talent to sustain organizational growth and improve operations by attracting, retaining, and developing team members and meet their needs for career growth. The Operations Manager operates under limited management supervision.
DC Operations Manager Job Duties include, but are not limited to:
Regularly meet with the General Manager to discuss and review work methods, procedures, and controls, and staffing to achieve accurate and timely movement of product, recommend alternative solutions as necessary; actively participate in conference calls as needed and maintain strong presence in work location to assist and resolve issues as required
Direct responsibility for a DC Department (Inbound and/or Outbound) with 150+ Team Member, including budgeting, P&L, and staffing
Partner with the GM and/or AGM to drive continuous improvement and maximize efficiency gains to reduce overall costs; maintain a strong working relationship with management team and other related corporate partners; and regularly communicate with the facility management on issues that arise and be able to react as required
Coach, train, and develop management team providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback.
Conduct start-up meetings with Department Managers to discuss daily results, directives/workloads, staffing needs, schedules, safety/housekeeping issues, and work assignments
Consistently monitor all safety procedures and ensure that all corresponding personal protection equipment (PPE) is utilized
Required Experience:
* 5 to 10 years prior leadership experience in a warehouse related field.
* Previous work experience in a warehouse or distribution center including material handling, inventory tracking, and providing work direction to other teammates.
Education:
* Associate Degree, or equivalent experience.
* Bi-Lingual skills preferred, but not required.
Position is eligible for bonus based on individual and group performance.
California Residents click below for Privacy Notice:
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$29k-33k yearly est. 3d ago
Assistant Store Manager
Bootbarn, Inc. 4.2
Service manager job in Murfreesboro, TN
The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity.
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.
ASSISTANT STORE MANAGER DUTIES
Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours.
Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company.
Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
Assess and communicate localized customers' needs to Store Manager.
Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market
Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals.
Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines.
Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner.
Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team.
Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas.
Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
Possess well-developed business acumen and understands all aspects of the store's operations.
Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.
Additional duties as assigned by District Manager or Store Support Center partners.
QUALIFICATIONS
Associate's Degree and/or 2 to 4 years of experience in retail store management
Experience managing direct reports and leading teams in a selling environment.
Strong organizational and time management skills with the ability to manage multiple priorities.
Strong communication, customer service, time management and organizational skills.
Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
Flexibility with scheduling and willing to work extended hours when necessary.
Up to 15% travel to support local stores, as needed.
COMPETENCIES
Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance.
Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity.
Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust.
Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success.
Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals.
PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES
Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity.
Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
Paid Time Off plan for year-round Boot Barn Partners.
Medical, Dental, Vision and Life Insurance.
401(k) plan with generous company matching.
Flexible schedules and work/life balance.
Opportunities for growth at every level -- we are opening 50+ new stores each year.
Compensation varies based on geography, skills, experience, and tenure
For eligible Boot Barn Partners
PHYSICAL DEMANDS & WORK ENVIRONMENT
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Standing, walking, and squatting more than fifty percent of the work shift.
Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts.
Ability to use a ladder and/or step stool occasionally.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with partners and customers.
Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
[ ] Sedentary: Limited activity, no lifting, limited walking
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
[ X ] Moderate: Mostly standing, walking, bending, frequent lifting
[ ] Arduous: Heavy lifting, bending, crawling, climbing
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.
* The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
* Noise levels are considered moderate.
Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4.
California Privacy Notice
$37k-44k yearly est. 7d ago
Area Service Manager
Smart Start 4.3
Service manager job in Gallatin, TN
Area ServiceManager
_______________________________________________________________
Department: Field Operations
Reports To: Territory Operations Manager
FLSA: Exempt (Salary)
Schedule: Monday-Friday, 8am-5pm (Remote/Travel)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading, innovative technology
Position Summary
The Area ServiceManager oversees field operations within a designated territory or area, managingservice technicians and independent contractors to ensure high-quality service delivery. This role involves operational oversight, contractor development, and cross-functional support, requiring strong problem-solving skills and a commitment to customer satisfaction.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors
Support and troubleshooting with field personnel inquiries
Continuous education into 12V technology and advancements
Fulfill daily operational duties of assigned area
Operate a clean, organized and hazard free work environment
Conducts quality assurance inspections of all facilities, at least once quarterly
Maintain a positive and caring atmosphere for customers and employees
Ability to think independently and work through service challenges consistently
Sells and trains new contractor facilities, maintaining and growing the service network
Support of internal departments and personnel, assisting at any opportunity presented
Timely submission of required reports and expenses
Directs, coordinates and participates in corporate initiatives to improve efficiency
Correspondence with management when challenges are presented
Maintain the integrity, confidentiality and security of pertinent information and records
Adherence to all state and federal rule, regulation and statute
Availability to take after-hours and weekend calls
Any other duty, as assigned
Qualifications
High School Diploma or equivalent.
3 years' experience as a Service Technician
Ability and desire to travel within designated area/territory
Strong written and verbal communication skills
Possess excellent telephone skills
Detail orientated
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, kneel and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
#LI-Remote
$45k-72k yearly est. 10d ago
Regional Service Mgr
Heavy MacHines 4.0
Service manager job in Murfreesboro, TN
Develop a clear business plan for the allocated territory to drive maximum growth, profitability and customer satisfaction.
Prepare and establishes budgets and forecasts
Work closely with the locations Field ServiceManager when dealing with customer, employee, and business needs
Develop a clear business plan for the in-house shop development. Establish budget needs for implementation
Configure and generate quotes to sale service work performed in house or on site
Manage the P&L Statements to maximize growth and profitability for the regions trade area in parts and service.
Continuously monitor service quality, and technical training and ability followed by recommendations for improvement and implementation of plans
Timely and effective resolution of customer/machine problems. Ensure proper response to customer concerns and provides resolution of issues and/or complaints
Manage a continuous, 24 hour by 7 day a week, support network in response to customer calls for service/ parts.
Support the business by identifying customer needs and life cycle management requirements.
Assesses manpower needs and identifies short falls, respond and follow up with employee issues and resolutions.
Responsible for primary hiring, performance appraisals, coaching/counseling, employee development and necessary communications in regards to performance issues.
Other duties as assigned
Qualifications
Strong technical knowledge
Advanced oral/written communication, presentation, negotiation and sales strategy skills
Strong interpersonal skills.
The highest ethical standards including honesty, integrity and dedication
Ability to diplomatically manage difficult customer and/or employee situations
Demonstrated ability to maintain confidentiality
Must be able to pass DOT physical
Advanced computer skills, excellent knowledge of Windows Office Products
Bachelors Degree in Business preferred
10 plus years of service business experience in the heavy machinery industry
Factory, Mechanical, or Vocational training is very beneficial
Mechanical/Supervisory experience in the industrial or heavy equipment fields is a plus
$46k-75k yearly est. 17d ago
Service Manager
Carcare Import and Domestic Service 3.3
Service manager job in Hendersonville, TN
Job DescriptionSalary:
ServiceManager Opportunity at CarCare: Lead Excellence in Automotive ServiceServiceManager
Job Type: Full-Time
Compensation: $90,000$210,000/year (includes base salary + performance bonuses, plus relocation assistance and sign-on bonuses for top leaders)
Are you an experienced automotive service professional with strong leadership skills, ready to take charge of a high-performing team? Join CarCare Import & Domestic Serviceone of the nation's premier family-owned repair facilitieswhere we empower managers to drive operational success, foster team growth, and deliver unparalleled customer experiences.
Why Choose CarCare?
People-First Leadership: We prioritize our team over profits alone. Supportive of dedicated leaders who invest in their people, we're changing the industry by valuing and rewarding service pros at every level.
Advanced Operations: Oversee a state-of-the-art facility with heated/cooled bays, ADAS systems, advanced diagnostics, and moreequipped to handle import and domestic vehicles efficiently.
Competitive Rewards: Attractive pay structure with bonuses, plus benefits like health, dental, and vision insurance; paid time off; employee discounts; weekly lunches; flexible options; and relocation support.
Growth-Oriented Environment: Lead with ongoing training, professional development, and opportunities for advancementwe back our promises with action and keep the team progressing.
Positive Culture: Build and maintain a shop focused on quality, excellence, and collaboration, where positivity thrives and everyone works toward shared success.
Key Responsibilities
Oversee daily operations of the service department, ensuring efficient workflow, high customer satisfaction, and timely repairs.
Manage and mentor service advisors and technicians, providing guidance, performance feedback, and development opportunities.
Handle customer escalations, resolve issues promptly, and maintain strong relationships to drive repeat business.
Monitor key metrics like repair orders, labor efficiency, and profitability; implement strategies to optimize performance.
Collaborate with ownership on budgeting, inventory management, and process improvements.
Stay current on industry trends, technologies, and best practices to lead the team effectively.
Qualifications We Value
5+ years of experience in automotive service, with at least 2 years in a supervisory or management role.
Deep knowledge of automotive diagnostics, repairs, and service operations for import and domestic vehicles.
Proven leadership skills with a track record of team building and achieving departmental goals.
Excellent communication, problem-solving, and customer service abilities.
Familiarity with service software, warranties, and insurance processes.
ASE certifications or equivalent are a plus.
Physical Demands
Ability to stand for extended periods, lift up to 50 lbs, and navigate a busy shop environment.
At CarCare, we put people and leadership at the core. As a stable, forward-thinking shop, we're committed to your success in guiding our team to new heights. If you're a motivated leader ready to make an impact with a supportive, high-achieving family, apply nowthis role won't stay open long!
Benefits
Health, Dental, and Vision Insurance
Paid Training & Development
Employee Discounts
Flexible Schedule Options
Paid Time Off
Holiday Pay
Weekly Lunch
Relocation Assistance
$55k-84k yearly est. 25d ago
Director, Ancillary Services (1690)
Us Heart & Vascular
Service manager job in Franklin, TN
US Heart and Vascular is seeking a Director of Ancillary Services to support and lead ancillary service lines across the platform. This role partners closely with physicians, market presidents, and operations leaders to drive growth, operational efficiency, high-quality care, and strong patient satisfaction across multiple ancillary services.
Responsibilities:
Lead and support ancillary service lines including Ambulatory Surgery Centers, Imaging Services (Ultrasound, Echo, PET/CT, PET, SPECT), Clinical Trials, Anesthesia, Infusion Therapy, Pathology & Laboratory, and Pharmacy Services.
Manage cross-functional projects and initiatives that support operational performance and strategic growth.
Partner with physicians, practice administrators, clinical teams, vendors, and external stakeholders to execute ancillary initiatives.
Oversee ASC-related operations including surveys, licensure, accreditation, vendor coordination, capital equipment planning, and construction or renovation efforts.
Develop, maintain, and update Ancillary Services and ASC playbooks, policies, procedures, and best practices.
Lead performance improvement workstreams, tracking action items, timelines, risks, and deliverables.
Monitor patient experience and satisfaction data, supporting improvement plans as needed.
Maintain organized databases for ancillary services, contracts, compliance timelines, and core operational data.
Serve as the primary vendor contact for ancillary services, supporting contract review, standardization, and cost management.
Support benchmarking, standardization, and best-practice implementation across the platform.
Assist with regulatory readiness including state and federal filings, mock surveys, and survey coordination.
Represent USHV through participation in industry organizations, conferences, webinars, and professional development activities.
Requirements:
Bachelor's degree with 5+ years of experience in the healthcare sector.
Experience managing complex projects and cross-functional initiatives.
Strong organizational, communication, and stakeholder management skills.
Ability to work independently in fast-paced and evolving environments.
Proficiency with Microsoft Excel, Word, PowerPoint, and Teams.
Comfort working in clinical environments and with medical equipment.
$75k-131k yearly est. 9d ago
Truck Services Manager
Graceworks Ministries
Service manager job in Franklin, TN
The Truck ServicesManager supports GraceWorks Ministries' goals, values, and philosophy by exhibiting the following behaviors: showing dignity, practicing excellence, delivering quality service, culture and team commitment, collaboration and accountability. As a member of the GraceWorks Ministries' team, the performance includes demonstrating the following accountabilities: communication, teamwork, job knowledge, and leadership.
POSITION SUMMARY
The Truck ServicesManager oversees all truck drivers and coordinator, coordinating delivery and pickup schedules and ministry services. This position is also responsible for maintaining the GraceWorks vehicle fleet, driving the truck to pick up furniture, food, and other donations in homes, businesses, churches, or schools, communicating with in-kind donors, corporate and civic community partners, and coordinating their pickup times.
PRIMARY DUTIES AND RESPONSIBILITIES include the following:
Oversee and manage all truck drivers, assistant truck drivers, and coordinator.
Create a weekly schedule for truck drivers and assistant truck drivers.
Coordinate with:
Retail Manager to schedule pickups of furniture for the thrift store.
Food Pantry Team to schedule pickups of food and other food pantry needs and assist with Mobile Food Pantry transportation, service, and event needs.
The Development Director to schedule transportation and setup needs for events.
Other staff members or volunteers who need to use GraceWorks trucks for ministry business.
Create and maintain an overall ministry calendar for the GraceWorks fleet, so we know where vehicles are at all times and their availability.
Oversee end of day procedures and regularly clean and maintain the GraceWorks fleet, including fueling, oil changes, repair of flat tires, and other regular vehicle maintenance.
Maintain clean and organized offices and work areas.
Implement and maintain consistent check-in and check-out procedures for GraceWorks fleet keys.
Ensure vehicles have updated insurance cards, registration tags, and first aid kits.
Work as a truck driver, driving the truck to pick up furniture, food, and other donations in homes, businesses, churches, or schools.
Load and transport equipment and materials to and from GraceWorks sponsored events.
Assist with dock and space allocation.
Work with a partner and use appropriate safety procedures and moving equipment to lift heavy furniture.
Communicate with individual in-kind donors to coordinate their pickup time on the scheduled day.
Interact professionally and pleasantly with all donors, customers, and volunteers.
Assist with loading and unloading of sold merchandise or donations at GraceWorks.
Assist as needed in all areas of GraceWorks.
Being able to tell the GraceWorks story to anyone who asks.
Able to react to change productively and handle all other duties/essential tasks as assigned.
SUPERVISORY RESPONSIBILITIES
Truck Drivers, Assistant Truck Drivers, Truck Services Coordinator
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent some of the required knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High School Diploma or GED required; Bachelor's degree preferred. Valid Driver's License Required and a clean driving record. Truck team and fleet management experience. CDL is not required. Must be 25 years or older.
OTHER SKILLS
Strong interpersonal skills
Strong management skills
Ability to communicate effectively with a diverse range of individuals
Strong team player who can work well with others
Ability to carry heavy loads in various circumstances, such as stairs, hallways, doorways, etc.
Good judgment when dealing with the public
Able to lift heavy loads
Organized and able to handle reasonable amounts of paperwork
Working Knowledge of the Microsoft Office Suite
Good sense of direction
WORK ENVIRONMENT
The position is in a warehouse and retail setting involving everyday risks or discomforts requiring standard safety precautions. May encounter hot working conditions based on the season. Must be able to lift and move 50 pounds frequently.
Business Manager
We build people, brands and businesses! We are looking for a dynamic Business Manager to join one of our account teams. Reporting to a Senior Business Manager or Director, this position is responsible for the overall management of a single account with limited categories and limited team functions or a key category or categories within a larger account in the brokerage business. This role will have responsibilities within the execution of strategic plans, business plans, budgeting, hiring for the account team.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Achieve budgeted goals for area of accountability.
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting.
Ensure execution of the Large Account Management Process framework to identify the most critical initiatives and relationships and work with the team to lay out short and long-term plans to achieve relationships at the appropriate level for the account or assigned category business unit.
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities.
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise.
Execute new strategic initiatives for the account or the assigned categories.
Qualifications:
Bachelor's degree required; MBA/Graduate Degree preferred
3 years of professional work experience required; 5 years preferred
Experience in building and nurturing brands; private brand management a plus
Demonstrated ability to lead and develop teams
Ability to contribute to setting and achieving budgets
Good grasp of Product Development, Marketing, Retail, Category Management, and Logistics
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Duty
Business/Functional Results
Achieve budgeted goals for area of accountability
Support account team in the development of sales plans
Effectively negotiate supplier commission rates to grow category or team revenue
Perform, coordinate and lead the analysis and development of: marketing plans; product promotions; advertising; in-store displays; merchandising strategies; and inventory forecasting
Manages assigned categories, performs analysis, and develops and recommends strategy within assigned area of responsibility
Interprets trends and other sales analysis data to assist Sr. Business Manager
Performs increasingly complex interactions with suppliers, taking ownership and including rate negotiation
Collaborates and partners with marketing resources, both internal and external (note: international may have more autonomy to develop their own marketing plans)
May assist with needs for innovation
Demonstrates increased innovation and autonomy around marketing, brand management and consumer data analytics; may lead team providing more experience and covering more suppliers
Performs activities in a consultative manner, influencing and convincing buyers, effectively selling various servicesManaging Execution
Ensure execution of the LAMP framework to identify the most critical initiatives and relationships and work with the team to lay out short and long term plans to achieve relationships at the appropriate level for the account or assigned category business unit
Allocate resources at the account level or within assigned category business unit
Demonstrate functional expertise in all facets of Private Brand & Branding via on-the-job development, educational and networking opportunities
Develop strong supplier relationships by obtaining alignment and developing and delivering on mutually established goals.
Generating Talent
Attract, develop and retain key talent to enable the execution of the collective goals of the customer and the enterprise
Assure succession plans are in place for critical roles
Motivates, directs and inspires team members to deliver on the agreed upon metrics of the customer and suppliers in conjunction with the needed resources/teams across the enterprise
Identify expected level of decision-making and expected level of risk-taking for team members
Strategic Leadership
Execute new strategic initiatives for the account or the assigned categories
Support, provide guidance with customer issues relating to cost/value
Foster thought leadership within account team
Demonstrate an understanding of the Private Brand landscape, best practices and where customers currently exist in these arenas
Typically 1 - 3 reports
Managing Relationships
Directs, delegates and empowers effectively
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
- Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
3-5 Years of experience in building and nurturing brands; private brand management a plus
Skills, Knowledge and Abilities
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Strong Written & Verbal Communication Skills
Conflict Management Skills
Decision Making Skills
Strong Priortizing Skills
Excellent Customer Service Skills
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Visualize & Plan Objectives & Goals Strategically
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$54k-97k yearly est. Auto-Apply 8d ago
Service Manager
Hudson Automotive Group 4.1
Service manager job in Clarksville, TN
Wyatt Johnson Toyota, part of Hudson Automotive Group, is on the lookout for an experienced, talented, and driven ServiceManager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we're passionate about delivering an exceptional customer experience. If you're an experienced ServiceManager in the automotive industry with a track record of success developing and leading high performing service teams, it's time to shift your career into gear with Wyatt Johnson Toyota!
What do we offer?
Top Compensation (our top performing ServiceManagers earn $175K+ a year)
Schedule: Days/Hours (Flexible Schedule?)
Collaborative work environment and customer centric culture
Hudson Academy: Continuous Employee Professional Development
Medical, Dental, Vision, and Life Insurance
401k
Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year
Employee discounts on vehicles, products & services
Who are we looking for?
Energetic leader with the ability to develop, motivate and retain a top performing team of service advisors.
Leader with a proven track record of delivering on goals while maintaining the highest standards of customer service and satisfaction.
Ability to collaborate with other departments and build great teams.
Qualifications:
Track record of success developing service departments and unlocking the potential of all employees within this department.
Proven experience in training, directing, and removing barriers to success.
Prior automotive servicemanagement experience is required.
Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$42k-57k yearly est. 9d ago
Director of Surgical Services
iSHR for It & Surveillance
Service manager job in Gallatin, TN
Job Title: Director of Surgical Services
Level: Mid-Level
Travel Required: Travel not required
Visa Support: No visa sponsorships supported
City: Gallatin
State: TN
Postal Code: 37066
Monetary:
Confidential
Currency: $ USD
Salary Minimum: $120,000.00
Salary Maximum: $160,000.00
Signing Bonus: Negotiable
Relocation Package: None
Must-Haves:
Bachelor's degree in Nursing
Minimum 7 years Clinical Nursing (3 years in Surgical Services) experience with at least 5 years Management/Leadership experience
State of Tennessee or Multi-State Registered Nurse licensure
Nice-To-Haves:
Experience with Cardiac and Orthopedic Surgery Service Lines
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Personal Time Off program for leaders
Employee Assistance Program mental, physical, and financial wellness assistance
Professional development and Advanced Degree support
Job Responsibilities:
Direct Surgical Services departments' activities and resources to achieve departmental and organizational objectives.
Minimum Education:
Bachelors degree in Nursing - Required
Master's degree in Nursing, Business, or Healthcare Administration - Preferred
Required Skills:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Basic Life Support (BLS) American Heart Association must be obtained within 90 days of employment if not current upon hire.
Licenses: State of Tennessee or Multi-State Registered Nurse licensure - Required
Minimum Work Experience:
Minimum 7 years Clinical Nursing (3 years in Surgical Services) experience with at least 5 years Management/Leadership experience - Required
Experience with Cardiac Surgery Service Lines - Preferred
Interview Steps:
Submit Application or Resume for review
If selected, depending on candidate location, either an in-person or TEAMS interview will be scheduled
$120k-160k yearly 60d+ ago
Director of Shared Services
Corpay
Service manager job in Brentwood, TN
What We Need
Corpay is currently looking to hire a Director of Shared Services within our Finance division. This position falls under our Finance & Accounting line of business and is located in Brentwood, TN. In this role, you will oversee the day-to-day operations of a team of professionals to ensure accurate and timely monthly, quarterly, and year-end close activities, including timely review of journal entries, fluctuation analysis, expense account accruals, account reconciliations, intercompany balancing, prepaid amortization, and preparation/review of reporting schedules utilized in internal reporting. You will report directly to the VP, Assistant Corporate Controller and regularly collaborate with Financial Reporting, Internal Audit, Divisional Controllers, Treasury Leadership, and Divisional & Business Team Leadership.
How We Work
As a Director of Shared Services, you will be expected to work in an office environment. Corpay will set you up for success by providing:
Assigned workspace in Brentwood, TN office
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Overseeing the day-to-day operations of a team of professionals to ensure accurate and timely monthly, quarterly, and year-end close activities
Ensuring the timely reporting of all monthly financials, with full interpretation of financial results
Mentoring and developing staff with a collaborative approach, establishing accountabilities, objectives, priorities, and monitoring/evaluating results
Continually evaluating and optimizing month-end close processes to deliver process automation and improved accuracy
Developing/enhancing, implementing, and enforcing accounting policies, internal controls, and procedures that will improve the overall operation and reduce risks of the business
Working with internal and external auditors to ensure a timely year-end audit and quarterly reviews
Supporting budget and forecasting planning as needed
Building strong relationships with our business partners and liaising with other departments on analyzing financial results, problem resolution, and innovative strategic business initiatives
Collaborating with internal stakeholders to understand their needs and exceed their expectations
Participating in special projects and performing other related duties as assigned
Supervising, developing, and coaching team members to ensure high-quality deliverables
Qualifications & Skills
Proven team player with excellent communication, presentation, leadership, and interpersonal skills
Ability to coordinate and work with business leaders in multiple locations
Direct experience working in a complex, large-scale accounting and finance environment
Demonstrated background and knowledge of US GAAP and SOX
Ability to work well under pressure, multitask, and meet deadlines timely and accurately in a high-paced environment
Excellent organizational, analytical, communication, and interpersonal skills
Hands-on, detail-oriented individual with the ability to see the big picture
Ambitious and flexible, with a desire to learn and grow professionally
Track record of leading a team of professionals with a demonstrated ability to hire and retain employees
Uncompromising commitment to diligence, rigor, and excellence
Firm, assertive, and non-abrasive style that engenders collaboration and loyalty
Moderately advanced computer skills for Excel and up-to-date skills for ERP systems
Bachelor's degree in Accounting
10+ years of previous experience in accounting roles with prior experience supervising a team or projects
Prior experience in a publicly traded company is a plus
Experience in a high-growth and dynamic company
Strong background in US GAAP and Sarbanes-Oxley Act compliance
Fintech, financial technology sector/industry experience is a plus
Proven experience with process improvement and IT system implementation projects
Experience with Microsoft Dynamics D365 or Workiva is a plus
CPA or CMA is a plus
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
#LI-IF1
#LI-CORPAY
$75k-131k yearly est. 17d ago
Service Manager
AMSI Real Estate Services 4.2
Service manager job in Murfreesboro, TN
We are seeking an experienced and driven Automotive ServiceManager to lead a high-volume service department. This role requires a hands-on leader with strong operational discipline, the ability to manage large teams, and a track record of driving efficiency, profitability, and customer satisfaction in a fast-paced environment.
Key Responsibilities
Oversee daily operations of a high-volume service department, managingservice advisors and support staff.
Maintain and improve CSI scores while handling a high daily RO count.
Monitor KPIs including ELR, hours per RO, effective labor rate, comeback ratio, and gross profit.
Recruit, train, coach, and retain top-performing service advisors and technicians.
Ensure compliance with OEM standards, warranty processes, and dealership policies.
Handle escalated customer issues promptly and professionally.
Collaborate with Parts, Sales, and BDC departments to maximize throughput and communication.
Implement processes that improve speed, accuracy, and overall consistent volume.
Manage scheduling, capacity planning, and workflow to support consistent volume.
Qualifications
Automotive servicemanagement experience in a high-volume dealership.
Demonstrated success managing large teams and heavy RO traffic.
Strong understanding of the service KPIs and financial performance.
Experience with dealership DMS systems and OEM programs.
Exceptional leadership experience (domestic or import)
Experience managing 50+ ROs per day or large technician teams.
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Compensation & Benefits:
Medical, Dental & Vision Insurance
401k
Life Insurance
Paid Vacation
Paid Holidays
Employee Discounts on products & services
$50k-79k yearly est. Auto-Apply 15d ago
Customer Service Supervisor
Petsuites
Service manager job in Murfreesboro, TN
Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!
Company Overview:
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.
A Day in the Life:
You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Pet Host Lead Requirements:
Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented
Daily Responsibilities:
Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet's names on a regular basis
Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.
Equal Employment Opportunity
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor
protected by applicable federal, state or local laws.
Work schedule
Weekend availability
Monday to Friday
Holidays
Supplemental pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid training
Employee discount
$31k-45k yearly est. 60d+ ago
Service Manager
Tire Discounters 3.1
Service manager job in Murfreesboro, TN
Join the Tire Discounters Family -- Drive Your Career Forward! About Us: Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a ServiceManager:
As a ServiceManager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
* Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
* Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
* Serves as a liaison providing clear communication between the shop, counter staff and customers.
* Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
* Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
Requirements
* Experience in automotive service/repair (certifications preferred).
* Management experience with strong leadership skills.
* Excellent communication and multitasking abilities.
* Strong work ethic and goal-oriented mindset.
* Valid driver's license and availability to work Saturdays.
* Ability to stand for long periods, bend, and lift up to 75 lbs.
* Authorized to work in the USA (18+).
* Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
ServiceManager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
ServiceManagers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
* Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
* Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
* Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
* Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
$55k-85k yearly 60d+ ago
Service Manager
Leachman Buick GMC/Leachman Cadillac
Service manager job in Bowling Green, KY
The successful ServiceManager will work closely with the Service Director to ensure their success and support at Leachman Buick, GMC, Cadillac. The person in this role exhibits excellent leadership skills that inspire and motivate others while also maintaining the high service standards that we have here at Leachman.
Roles and Responsibilities
Hires, trains, motivates, and monitors the performance of service employees.
Prepares and administers an annual operation budget for the service department in collaboration with the service director.
Strives for harmony and teamwork with all other departments.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Fosters professional employee development and coordinates with department managers to determine need for advanced training.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Makes customer satisfaction a department priority, ensuring that service personnel are courteous and respectful in their interaction with customers.
Administers warranty claims, review warranty policy adjustments, understands and applies warranty information and clarifications to customers.
Works with other departments to find ways to improve the overall profitability of the dealership.
Maintains a safe and professional work environment.
Attends manager meetings.
Qualifications & Skills
Strong management skills, process and result driven, responsible, detail-oriented, dependable, & self-motivated to help their team succeed.
Clean and valid driver's record for the past two years.
Pre-employment background check and drug screening required.
At least 5 years management experience, strong automotive background preferred.
Additional Notes
Other responsibilities may be assigned by management
*Benefits include paid holidays, paid vacation, health and dental insurance and 401K*
$36k-60k yearly est. 60d+ ago
Regional Service Operations Manager (East)
Coats 4.3
Service manager job in La Vergne, TN
The Regional Service Operations Manager is responsible for leading and executing service operations within an assigned region to deliver superior service performance, customer satisfaction, and operational excellence. This role translates enterprise service strategy into daily execution by coaching field teams, deploying, training and enforcing policies and procedures, and driving consistent, high-quality service delivery. The Regional Service Operations Manager plays a critical role in fostering a culture of safety, professionalism, productivity, and continuous improvement while developing field talent and strengthening customer relationships.
Key Responsibilities:
Service Performance & Customer Satisfaction
Drive regional service level performance, ensuring achievement of KPIs, SLAs, and customer satisfaction targets.
Monitor service metrics, customer feedback, and operational dashboards to identify trends and improvement opportunities.
Support customer retention and acquisition through the facilitation of the service network in delivering a reliable service delivery and proactive customer engagement.
Field Leadership & Daily Execution
Provide hands-on leadership and daily facilitation to field service technicians and supervisors.
Coach and mentor field teams to improve performance in safety, customer engagement, productivity, and professional standards.
Reinforce expectations for behavior, appearance, communication, and customer interactions across the region.
Partner with the Senior Service Operations Manager to deploy service initiatives, programs, and performance improvements.
Safety, Compliance & Policy Adherence
Promote and enforce a strong safety culture, ensuring compliance with all safety policies, procedures, and regulatory requirements.
Ensure adherence to company service policies, procedures, and quality standards.
Support certification, inspection, and compliance programs as required, ensuring accurate documentation and execution.
Training & Talent Development
Plan and monitor regional training programs for field service technicians in alignment with corporate standards.
Identify skill gaps and coordinate technical, safety, and customer service training.
Mentor technicians and supervisors, supporting career development and succession planning.
Reinforce best practices and standard work through ride-alongs, coaching sessions, and performance reviews.
Productivity, Territory & Inventory Management
Optimize technician productivity through effective scheduling, territory alignment, and workload balancing.
Manage and troubeshoot regional inventory, tools, and parts to ensure availability, accuracy, and cost control.
Partner with supply chain and operations teams to minimize downtime and improve first-time fix rates.
Support fleet, asset, and equipment management to maximize operational efficiency.
Continuous Improvement & Collaboration
Identify opportunities for process improvement and participate in continuous improvement initiatives.
Share regional insights, best practices, and performance data with the Senior Service Operations Manager.
Collaborate cross-functionally with sales, technical support, quality, and operations teams to enhance service outcomes.
Qualifications & Experience
Bachelor's degree in Business, Operations, Engineering, or a related field (or equivalent experience).
5-8+ years of experience in field service operations, servicemanagement, or regional operations leadership.
Demonstrated experience leading field-based teams in a multi-location or regional environment.
Strong understanding of service metrics, safety compliance, and customer satisfaction drivers.
Experience in training, coaching, and mentoring technical teams.
The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.
$47k-56k yearly est. Auto-Apply 11d ago
Field Operations Manager, Concrete
Nexgen Contracting
Service manager job in Franklin, TN
NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide.
Responsibilities
Why NexGen?
NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish.
Why Gray?
Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial.
Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.
This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors.
Qualifications
Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience.
Concrete self-perform experience is required.
Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint.
Willingness to travel up to 80% of the time.
Exceptional organizational and communication skills.
Oversee all field operations nationwide, ensuring projects are executed per the devised plans.
Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains.
Develop comprehensive project plans and ensure meticulous execution by the field team.
Source, direct, and align manpower resources to meet project execution goals.
Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle.
Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases.
Validate project status and provide recommendations to ensure execution goals are met.
Visa Sponsorship: This role is not eligible for visa sponsorship.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear.
Supervisory Responsibilities
This position has supervisory responsibilities over field and general superintendents.
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#NexGen
#LI-VP1
$41k-71k yearly est. Auto-Apply 8d ago
Service Manager
Newton Chevrolet 4.1
Service manager job in Russellville, KY
Why Newton Motor Group?
Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face. In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today!
What We Offer:
Medical, Dental, Vision, Life and Disability
401k
Ongoing training and education through the manufacturer and management team
Family-oriented and genuinely friendly work environment
Clear career progression with an opportunity to be promoted from within
Employee vehicle purchase and service discounts
SUMMARY
Runs an efficient and profitable service department through productive staffing, customer retention, cost control, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Responsibilities
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience
Manage and hire technicians and service advisors
Distribute work between technicians
Prioritize required services
Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is never mishandled
Build lasting relationships with customers
Qualifications
Technical automotive knowledge
Demonstrated ability to manage others
Organized, friendly and courteous
Dealership experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How much does a service manager earn in Hendersonville, TN?
The average service manager in Hendersonville, TN earns between $39,000 and $105,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Hendersonville, TN
$64,000
What are the biggest employers of Service Managers in Hendersonville, TN?
The biggest employers of Service Managers in Hendersonville, TN are: