Service manager jobs in Idaho

Lead with Purpose. Grow with Us. Join Saint Alphonsus Health System as our Pharmacy Operations Manager at the Saint Alphonsus Regional Medical Center, a Level 2 trauma center, where innovation meets compassionate care. This is your opportunity to lead a high-performing team. Why Boise? Nestled in the Treasure Valley, Boise is an attractive place to live with its high quality of life, with a strong blend of outdoor recreation with the Boise River flowing through and the foothills as a backdrop providing recreation for biking, boating, hiking, fishing and more. Boise boasts a vibrant cultural scene that includes performing arts, excellent culinary adventures, and a relatively affordable cost of living compared to other major cities. About Saint Alphonsus Saint Alphonsus Health System is a four-hospital, 714-bed, 100-clinic integrated network serving Idaho, eastern Oregon, and northern Nevada. As part of Trinity Health, one of the nation's largest Catholic not-for-profit health systems, we're committed to delivering exceptional care with a human touch. What You'll Do As the Pharmacy Manager, you'll oversee all aspects of inpatient pharmacy operations, ensuring safe, effective, and patient-centered medication management. You'll lead a talented team, support clinical excellence, and drive strategic growth-including the development of our new pharmacy space. Key Responsibilities: Lead daily operations of the inpatient pharmacy department Supervise and mentor pharmacists, technicians, and interns Ensure compliance with regulatory and accreditation standards (JCAHO, ASHP, 340B, etc.) Oversee formulary management and controlled substance reporting Collaborate on performance improvement and risk management initiatives Support onboarding, training, and professional development Step in to cover core pharmacist shifts as needed Requirements: Pharmacy Degree (BS or PharmD) and Idaho Pharmacist License required. 3+ years of hospital pharmacy experience (required). Inpatient leadership preferred. Strong interpersonal, organizational, and communication skills. A collaborative mindset and a passion for excellence in patient care. Why You'll Love Working Here Competitive compensation and full benefits package Opportunities for advancement within Saint Alphonsus and Trinity Health A mission-driven culture that values integrity, teamwork, and innovation Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk. This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and maintains alignment with ITIL best practices and USACE requirements while driving operational efficiency and customer satisfaction. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership and supervision to service desk personnel + Establish and maintain service desk processes and workflows + Monitor and improve service desk metrics and KPIs + Ensure adherence to SLAs and quality standards + Implement continuous improvement initiatives + Manage service desk staffing, training, and development + Report on service desk performance to senior management **Required Qualifications** + Bachelor's degree in IT, Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service desk management or supervisory experience + Expert understanding of ITIL frameworks and best practices + Proficiency with service desk and ITSM platforms + Strong leadership, communication, and interpersonal skills + Ability to manage budgets and staffing effectively + Experience with federal IT operations and compliance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $84,900 - 154,500 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. Summary This position will provide support to the Credit function and associated Simplot priorities by maximizing qualitysales, making good credit decisions, collecting accounts timely, and ensuring policies and procedures arefollowed. This position is not offered in Boise, ID. Although the role is remote, eligible candidates must be residing withinthe Central Time Zone including, but not limited to, Kentucky, Indiana, Tenessee, Illinois and/or Missouri to meet the travel requirements of the role. Key Responsibilities * Analyzes financial strengths/weaknesses of prospective and existing customers determine eligibility for credit,financing, or related services. Establishes and maintains effective communication with a creditable information network. * Develops, implements, and manages effective collection procedures in accordance with established creditpolicies. * Manages collections process to ensure proper sending of follow-up inquiries, negotiating with past dueaccounts, and referral of accounts to collection agencies. * Provides insight for the updating of the credit policy as to new concepts and procedures. * Analyzes and recommends specific reserves for bad debt expense (when assigned). * Understands, communicates, and implements Simplot's Credit Policy and Procedures. * Assists in providing and interpreting credit information for management and others as required. * Remains informed of agricultural trends, changes, and practices. Typical Education Bachelor's Degree (B.A. or B.S.) from 4 year college or university Relevant Experience 5+ years related experience and/or training Job Requisition ID: 23916 Travel Required: Up to 25% Pay Grade: Global Grade 5 Location(s): Remote - USA Country: United States Wage range or rate of pay: $85,000-$115,000 Plus annual incentive plan eligibility The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. Attractive total rewards package that includes: * Medical, dental, vision coverage * 401(k) savings plan * Paid Family Building Leave * Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1 * 10 Paid Holidays * Relocation Assistance Program (where applicable) * Education Assistance * Benefits details available at simplotbenefits.com The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.*

The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00

At Paylocity, we create software that makes companies - especially their HR teams - better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture - all putting us in a category of our own. Join us and learn what makes us unique! We're a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions - enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. We are looking for a Payroll Consultant with customer service experience and technical skills to assist new clients' transition to their new payroll and human resources provider, Paylocity. If you are someone with computer skills, strong attention to detail, has mastered multitasking, and provides exceptional customer service, this is the right entry level opportunity for you. In-Office: This is a 100% in-office role based at our Meridian, ID; Schaumburg, IL; or Rochester, NY locations. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Manager, Shared Services (internally known as Manager Implementation Ops) will provide leadership, coaching, training and mentoring to PRC's to ensure all critical aspects of Web Pay Products are set up accurately meet the client's expectations within the specific Service Level agreement. The Manager will provide feedback to the Consultants on areas of improvement and to identify areas of success. The manager will be instrumental assisting the PRC team by providing feedback on staff performance, client issues, actions to be taken to improve department and maintain implementation success. The manager must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ensure that the client base receives the appropriate level of customer service and technical support by spending the majority of your time, but not limited to, handling unresolved and escalated client issues with prompt and courteous service * Manage the day-to-day activities of the Implementation support staff by providing leadership, coaching and mentoring * Work with other areas of the organization to ensure consistency in all policies and procedures * Work with the Learning & Development department to coordinate, assess and manage employees' training needs and gaps * Develop and implement employee motivation activities and incentives * Handle disciplinary issues as necessary * Responsibility for interviewing and hiring candidates * Provide positive and constructive feedback to employees while balancing ownership and continuous improvement * Develop and motivate team members to reach departmental goals * Works with the Department Director to plan and schedule resources Education and Experience * 2 years Management Experience. Experience in team development and workflow process matrix environment is a plus * Bachelor's Degree preferred in applicable focus area or equivalent combination of education and experience * Strong mathematical ability and aptitude to learn the payroll software application * Experience in team development and workflow process- a matrix environment is a plus * Excellent troubleshooting ability in order to handle clients' payroll issues * Ability to multi-task * Excellent listening and communication skills - 100% client satisfaction is our #1 priority * Ability to work in a fast-paced, high stress environment * Knowledge of Microsoft Office, especially Microsoft Excel * Project Management and/or Change Management a plus * Knowledge of Access, SQL or Crystal Reports a plus Physical requirements * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $80,000-100,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Straight Shooter Plumbing And Rooter, located in Hayden, ID, is seeking a full-time Service Operations Manager to lead and optimize our field service operations across Kootenai and Bonner counties. This full-time role offers the opportunity to make a direct impact on company success while working with a dedicated team in a thriving industry. PAY: As our Service Operations Manager, you'll earn $70,000 annually, paid weekly, with the added benefit of performance bonuses and profit sharing. BENEFITS: Health insurance Paid time off (PTO) Paid holidays Uniforms A company vehicle to take home and a fuel card Company phone/tablet Opportunity to dispatch from home QUALIFICATIONS 8+ years of service plumbing experience is required Valid driver's license Experience as a manager Experience in the plumbing industry Experience in KPI management Excellent customer service skills Keep reading to learn more about this management position! A DAY IN THE LIFE OF A SERVICE OPERATIONS MANAGER This is a full-time management position located in Hayden, ID, serving Kootenai and Bonner counties. In this management role, you'll oversee daily field operations, manage technician performance, and ensure service quality from start to finish. You'll implement a technician scorecard system, monitor revenue per vehicle, and lead scheduling, estimating, invoicing, and follow-ups. You'll also handle customer consultations, train new hires, and collaborate with ownership on KPIs and growth strategies. ABOUT US At Straight Shooter Plumbing and Rooter, we take pride in being the leading plumbing company in North Idaho, delivering a wide range of plumbing services backed by unmatched expertise. Founded in 2020, our skilled team of contractors boasts over 30 years of collective industry experience, guaranteeing high-quality workmanship and your peace of mind. We prioritize the well-being of our employees by offering a variety of benefits to show our appreciation for their hard work. Our employee-focused approach fosters a supportive work environment where everyone can thrive and progress in their professional journey. We invite you to be a part of our outstanding team! ARE YOU READY TO JOIN US? Take the next step in your career with a company that values your expertise. Apply now! Our initial application process is quick, easy, and mobile-friendly.

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. What You'll Do: * Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation. * Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service. * Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service. * Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements. * Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience. * Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life. Who You Are: * Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work. * Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through. * Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen. * Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences. * Mission driven, motivated by expanding access to transportation and improving how communities move. * Based in or around the Bayview neighborhood in San Francisco, ready to be onsite 4-5 days a week. Compensation and Benefits: * Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. * Salary Range: $70,000 - $72,500 / per year. * We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift

Job Description At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least December 26th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. The Installation Services team is responsible for the installation and repair of residential and small business services. Within GFiber'sField Operations, the Installation Services team supports wired and wireless customer installation. Role Description As our Installation Services Manager, you will oversee all field support for local installation operations, including planning, coaching, scheduling, and coordination of all Installation Services Technicians I (Install) and II (Repair) team activities. Using your background and deep understanding of how to diagnose and resolve service issues, you will coach and assist staff and vendor partners to develop expertise in installation and repair on all in-home services and last mile while adhering to Occupational Safety and Health Administration (OSHA) regulations. In this role, you'll: Lead a team of Installation Services technicians, providing their coaching, quality of work reviews, and identification of individual and team growth opportunities and development Oversee all field installation operations including: planning, coaching, scheduling, and coordination of all team activities. Provide domain expertise in the install and repair of high-speed broadband, Wi-Fi, and voice services. Resolve and troubleshoot service issues from the drop to the customer's premise equipment. Navigate complex customer interactions with exceptional client service, professionalism, and thoroughness. Need the ability to lift/move up to 50lbs of equipment as required. Need the ability to work non-standard hours, including working weekends, holidays and on shift-based schedules as required. At a minimum we'd like you to have: High School diploma or GED. 5 years of experience installing and repairing telecommunications or cable services. 5 years of experience managing diverse relationships with contractors and suppliers. 3 years in a supervisory position or similar experience in the telecommunication, cable, or other relevant industries. Valid driver's license. Ability to pass a motor vehicle record check that meets company standards. It's preferred if you have: 3 years of experience working directly with fiber including single/drop fiber splicing and repair. Ability to articulate complex topics to all audiences; strong collaborator with internal and external stakeholders. The US base salary for this full-time position is $61,600 - $67,800 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

ESSENTIAL FUNCTIONS: * Supervises mining field technicians. Performs annual performance reviews, oversees the development and administration of employee development plans and recommends compensation increases. Administers discipline; has authority to hire employees. * Completes assigned technician's annual performance appraisals on or before their anniversary dates. * Functions as primary point of contact for customers seeking service work. Answers and directs incoming Service calls. * Performs all sales functions (quotes, estimates, bids, etc.) for incoming phone calls and walk-in customers needing service work. * Qualifies the repair needs with the customer and collects the necessary information needed to accurately create a quote or estimate of repair. * Works closely with Service Pricing Group to provide an estimate or quote to the customer in adherence with Customer Care Standards. * Discounts shop labor rates to gain business as necessary. * Meets typical annual target of 22% PAD (may vary year over year) for annual profitability of the team and the store. * Works with field technicians to gain customer consent for quoted or estimated work prior to the repair. * Meets final repair performance versus quoted amounts expectations of on or under quote. * Manages marketing campaigns in partnership with Product Support Sales Representatives (PSSRs) that are designed to drive business into their assigned areas. * Works closely with PSSRs and other department's sales representatives (General Line, CAT Rental, Engine, etc.) to coordinate service opportunities in their assigned areas. * Evaluates all Warranty, Policy, and Service update issues that may be required for the particular type of machine being repaired. * Presents initial quote or estimate for work required to the customer and any ongoing changes to gain consent to move forward with the repair. * Duplicate * Adds, deletes or otherwise manages the different elements of a work order during the repair process, including: segments, charge codes, job notes, etc. * Uses the Service scheduling tool to schedule and maintain all aspects of the repair in the field and the shop specific to assigned team members and area. * Performs all necessary work functions in Microsoft A/X specific to the work order process by creating, maintaining and closing all work orders. * Coordinates with Field Technicians to ensure all job stories are accurately added to the work order prior to invoice * Owns responsibility for the productivity of the technicians assigned to the team. * Will be measured by and held accountable for invoicing service calls according to WIP turns metric. * Coordinates the usage, rental or purchase of special tooling needed to perform repair work. * Provides frequent communication of service status updates for each customer, as well as research, fact-finding, resolution and follow-up of customer questions and concerns so that nothing come as a surprise to the customers. Provides advice related to replace versus repair options. * Contacts the customer, after input from the Technician, with any up-sell items and explains the issue; then either gains consent to perform the work or directs technician to proceed without doing the work. * Discounts, credits and re-issues customer invoices as needed to ensure customer satisfaction * Makes internal policy decisions for the Service Department and will work with other departments to ensure the policy expenses from their areas are allocated to the appropriate internal accounts. * Meets the break-even goal for all goodwill and warranty decisions and the variance of those policy and warranty accounts at the end of the year. * Approves employees' work time and adjusts employee time on work orders as needed * Works directly with Field Technicians to ensure quality control measures have been effectively deployed. * Works with centralized functions concerning warranty, goodwill, policy, technical communications and any other relevant items associated with timely completion of the repair. * Finalizes all repair work by contacting the customer, reviewing the invoice in detail, and gaining consent to close. * Follows up with customers post repair to gauge customer satisfaction * Adheres to all customer care standards. * Actively cares and advocates safety at Western States. Adheres to and promotes all applicable safety policies, procedures and standards. * May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives. * Works within and promote corporate vision, mission, and values of the organization. * Performs other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES: * Knowledge and use of Microsoft computer products or other comparable systems required. * Knowledge or ability to learn Microsoft AX, Infocast, and Sales Link. * Proven conflict resolution skills. * Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building. * Ability to set and manage priorities. * Must be a self starter and able to work without supervision. * Consistent attendance. EDUCATION AND EXPERIENCE: * Proof of high school diploma or General Education Degree (GED). * Associates Degree from an accredited vocational school preferred. * Five years minimum experience working on heavy equipment required. Caterpillar environment with hydraulic, engine and power-train experience preferred. * Minimum of one year previous supervisory experience required. * Valid driver's license and acceptable driving record required. * Must be able to communicate (speak, read, comprehend, write in English). PHYSICAL CHARACTERISTICS: * Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting. * Must be able to lift 50 pounds. * Must be able to meet all safety requirements for applicable safety policies. This role is designated as safety-sensitive.

The Turboprop Service Manager is responsible for managing technicians, equipment, and other resources needed to complete individual corporate aircraft projects to ensure the safe completion of work within compliance of 14 CFR Part 145 standards. This person will be responsible for ensuring the technicians use appropriate current technical data, and all aircraft/component work orders scheduled for completion by their assigned personnel falls within the limits of Western Aircraft's certified repair station ratings. They will also be responsible for budgeting, bidding / forecasting project requirements to ensure quality standards are met and profitability of the department is maintained. Duties & Responsibilities Directly manages multiple projects incorporating maintenance, avionics, and interiors Ensures on time delivery of assigned projects Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects Acts as customer liaison providing timely information regarding assigned projects Ensures proper documentation of customer approvals Provides accurate invoices to customers Ensures customer accounts are within established credit limits before return to service of aircraft Provides accurate information regarding assigned projects at daily production meetings Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning Provides feedback to department heads regarding process improvement Works flexible hours to accommodate arrivals and departures of assigned projects Directly supervises assigned Team Lead Technician Writes annual performance evaluations and disciplinary actions for assigned technicians Indirectly supervises up to 35 technicians at all levels Motivates, mentors, trains, and provides constructive criticism of assigned team members Ensures accuracy of all assigned work orders and closes them in a timely manner Ensures proper care of customer property at all phases of maintenance work Understands and follows all safety procedures Qualifications & Job Requirements Minimum five (5) years' experience in general aviation Minimum three (3) years' leadership experience in general aviation Thorough knowledge of aircraft completion, production, and manufacturing operations Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis Must be able to read, understand and utilize blueprints in a fabrication business Strong customer service skills Able to rationalize and justify capital expenditures, budgets, business plans Bachelor's Degree in Aviation, Business Management, Finance, or equivalent work experience preferred FCC license or an FAA Repairman's Certificate required A&P certifications required Other prerequisites Pass pre-employment drug screen and background check Ability to obtain Airport Issued security badge Valid Driver's License Work Environment & Physical Requirements Work is performed in an aircraft hangar environment with moderate noise level. The employee is frequently subject to both inside and outside environmental conditions. Constantly requires sufficient personal mobility and physical reflexes such as bending, stooping, kneeling, twisting, and turning to pick parts. Must have ability to lift and move items weighing up to 50 lbs. and 25 lbs. overhead. Available Benefits Medical, dental, vision Short term & Long term Disability - paid 100% by Company Life & Accidental Death and Dismemberment - paid 100% by Company Paid vacation, holidays, sick leave, jury duty, bereavement Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program) 401K & Roth 401k with employer match Flexible Spending programs Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for St. Luke's Hospital located in Nampa, ID Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. What You'll Dodrive client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading and managing a team;experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;experience analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading hospital committees and change management;in-depth knowledge of housekeeping systems and procedures;experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;scheduling flexibility to work an afternoon shift Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

Base salary is $55,000 - $60,000 plus bonus. 45 hours per week is the expectation of the salaried management position. Leadership Statement Leadership at the Wylder Hospitality Group stems from our core values: Hold the Standard, Be Honest, Be Clear, Be Caring, Be Professional. Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community. Service Manager The Service Manager at The Wylder Boise supports the GM in the operation of the entire restaurant: financial, personnel, customer service, food and beverage quality, safety, and leadership development. In order to be successful in these responsibilities, the Service Manager must love the restaurant business, exude the core values, and lead with heart and humor. Essential Functions Constantly moves within the restaurant sales floor and kitchen Frequently operates computers, phones, tablets and POS system Occasionally positions self to clean under counters and inside equipment Constantly communicates with staff and guests Constantly monitors food and beverage quality for taste and visual presentation Frequently moves products weighing up to 50lbs Frequently works in outdoor weather conditions This Job Description is subject to change at any time.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions. Student Financial Services Operations Manager, Cashier's Office (8336) Pocatello - Main NOT eligible for remote work, on-campus position Priority Date: January 11, 2026 Institution Information Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community! Job Description The Student Financial Services Operations Manager at Idaho State University (ISU) serves as a critical leader responsible for the comprehensive management of student accounts, billing, collections, and compliance activities. This position directly oversees the daily operations of the Cashiers Office and Collections, ensuring financial accuracy, adherence to university policies, and federal regulations regarding student financial aid and refunds. The Manager is responsible for the entire student accounts lifecycle, from building and maintaining tuition and fee assessment rules in the ERP system (Banner) to managing third-party contracts, processing payments, handling collections, and ensuring the timely issuance of 1098-T Tax forms. The role demands strong fiscal management, a proactive approach to process improvement, and a commitment to providing excellent customer service to students and external partners. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered. Key Responsibilities * Oversee the day-to-day operations of the Cashiers Office and Collections, ensuring accuracy and compliance with university policies. * Proactively look for opportunities to improve processes and promote excellent customer service in Student Financial Services. * Ensure timely preparation and delivery of 1098-T Tax forms to students and the IRS. * Receive authorizations from 3rd party agencies, government entities, and organizations for tuition payment. Apply authorizations, invoice organizations, and ensure the timely collection of amounts guaranteed by third party sponsors. Reconcile account balances to the amounts reported by outside agencies that administer the programs. * Manage and supervise all billing of student charges (tuition, fees, late charges, and charges from other departments). * Build and maintain tuition and fee assessment rules in the ERP system. * Regularly review various payment and collections reports to identify trends and propose strategies for improvement. * Perform cash audits in the Cashiers Office. * Assess monthly late fees and send regular communications to students regarding past due balances. * Train end users on the TouchNet payment system and proper payment handling requirements including proper and timely preparation of deposits. * Reconcile Barnes & Noble Book Bundle invoices with student charges and ensure timely payment of invoices. * Manage the student refund appeals process. * Oversee the application of financial aid credits, other credit balances, and the refunding of resultant credit balances on student accounts in accordance with federal refund requirements. * Add short-term loan charges to students' accounts. * Complete term setup in Banner prior to fee assessment for each semester. * Maintain class fees and ensure class fee amounts and detail codes are correct. Minimum Qualifications * Bachelors degree in Accounting, Finance or related discipline. * At least three years of experience performing account reconciliations and other similar accounting functions. * At least one year of direct supervisory experience or operational oversight. * Demonstrated commitment to providing exceptional customer service, with the ability to lead customer service efforts, and ensure high levels of customer satisfaction. * Exceptional interpersonal and communication skills to interact effectively with leadership, faculty, and staff at all organizational levels. * Demonstrated ability to manage and prioritize multiple tasks to meet deadlines while maintaining organization and attention to detail. * Demonstrated ability to communicate financial information in a concise and professional manner to various stakeholders. Preferred Qualifications * At least 2 years of progressively responsible experience in higher education. * Experience using Ellucian Banner or similar ERP systems. * Experience identifying process improvements and effective solutions. Additional Information You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before January 11, 2026. Salary will be between $68,000 and $72,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight. Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions. Posting Number: req2655 Type: Working 12 months per year Position: Non-classified Staff Division: Finance Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact ************** (TTY/TTD: 711), or email *****************************. Preference may be given to veterans who qualify under state and federal laws and regulations. _____________________________________________________________________________________________

Provide business, managerial, and technical direction to the Service Center. When local Operation Supervisors are not part of management structure, provides general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers. Supervisory Responsibilities 1+ Operations Supervisor and/or Supervising Engineer Competencies To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb, and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets. Valid Driver's License. EDUCATION/EXPERIENCE Graduate Engineer BSEE or BSME and no experience. OR Graduate of applicable Electrical Technical School or Military equivalent Same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates and management. Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License. Communicate effectively, in writing and verbally, with clients and peers. Good judgment, dependable, supervises projects with technical expertise and good business management skills. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. Willing to work flexible hours, weekends, holidays, and night work. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** . If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. #ERS #LI-HR1

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

ESSENTIAL FUNCTIONS: Supervises mining field technicians. Performs annual performance reviews, oversees the development and administration of employee development plans and recommends compensation increases. Administers discipline; has authority to hire employees. Completes assigned technician's annual performance appraisals on or before their anniversary dates. Functions as primary point of contact for customers seeking service work. Answers and directs incoming Service calls. Performs all sales functions (quotes, estimates, bids, etc.) for incoming phone calls and walk-in customers needing service work. Qualifies the repair needs with the customer and collects the necessary information needed to accurately create a quote or estimate of repair. Works closely with Service Pricing Group to provide an estimate or quote to the customer in adherence with Customer Care Standards. Discounts shop labor rates to gain business as necessary. Meets typical annual target of 22% PAD (may vary year over year) for annual profitability of the team and the store. Works with field technicians to gain customer consent for quoted or estimated work prior to the repair. Meets final repair performance versus quoted amounts expectations of on or under quote. Manages marketing campaigns in partnership with Product Support Sales Representatives (PSSRs) that are designed to drive business into their assigned areas. Works closely with PSSRs and other department's sales representatives (General Line, CAT Rental, Engine, etc.) to coordinate service opportunities in their assigned areas. Evaluates all Warranty, Policy, and Service update issues that may be required for the particular type of machine being repaired. Presents initial quote or estimate for work required to the customer and any ongoing changes to gain consent to move forward with the repair. Duplicate Adds, deletes or otherwise manages the different elements of a work order during the repair process, including: segments, charge codes, job notes, etc. Uses the Service scheduling tool to schedule and maintain all aspects of the repair in the field and the shop specific to assigned team members and area. Performs all necessary work functions in Microsoft A/X specific to the work order process by creating, maintaining and closing all work orders. Coordinates with Field Technicians to ensure all job stories are accurately added to the work order prior to invoice Owns responsibility for the productivity of the technicians assigned to the team. Will be measured by and held accountable for invoicing service calls according to WIP turns metric. Coordinates the usage, rental or purchase of special tooling needed to perform repair work. Provides frequent communication of service status updates for each customer, as well as research, fact-finding, resolution and follow-up of customer questions and concerns so that nothing come as a surprise to the customers. Provides advice related to replace versus repair options. Contacts the customer, after input from the Technician, with any up-sell items and explains the issue; then either gains consent to perform the work or directs technician to proceed without doing the work. Discounts, credits and re-issues customer invoices as needed to ensure customer satisfaction Makes internal policy decisions for the Service Department and will work with other departments to ensure the policy expenses from their areas are allocated to the appropriate internal accounts. Meets the break-even goal for all goodwill and warranty decisions and the variance of those policy and warranty accounts at the end of the year. Approves employees' work time and adjusts employee time on work orders as needed Works directly with Field Technicians to ensure quality control measures have been effectively deployed. Works with centralized functions concerning warranty, goodwill, policy, technical communications and any other relevant items associated with timely completion of the repair. Finalizes all repair work by contacting the customer, reviewing the invoice in detail, and gaining consent to close. Follows up with customers post repair to gauge customer satisfaction Adheres to all customer care standards. Actively cares and advocates safety at Western States. Adheres to and promotes all applicable safety policies, procedures and standards. May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives. Works within and promote corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES: Knowledge and use of Microsoft computer products or other comparable systems required. Knowledge or ability to learn Microsoft AX, Infocast, and Sales Link. Proven conflict resolution skills. Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building. Ability to set and manage priorities. Must be a self starter and able to work without supervision. Consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Associates Degree from an accredited vocational school preferred. Five years minimum experience working on heavy equipment required. Caterpillar environment with hydraulic, engine and power-train experience preferred. Minimum of one year previous supervisory experience required. Valid driver's license and acceptable driving record required. Must be able to communicate (speak, read, comprehend, write in English). PHYSICAL CHARACTERISTICS: Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting. Must be able to lift 50 pounds. Must be able to meet all safety requirements for applicable safety policies. This role is designated as safety-sensitive.