Service manager jobs in Illinois

- 15,117 jobs

Service Delivery Manager, M365 platform
Zurich Insurance Company Ltd. 4.8
Service manager job in Schaumburg, IL
Zurich North America is currently hiring a Service Delivery Manager, and this person will work in a hybrid schedule out of our Schaumburg North America HQ. This person will report to the AV Systems Manager IT: Operational Planning and Execution. He or she is a technical delivery lead for base Microsoft services, including ensuring core mail and messaging platform, SharePoint, Viva Engage tools, governance, Power Platform, etc. are delivered with quality and reliability. Objectives: Manage the technical environment including the change process. Own M365 user license footprint. Partner with the Governance team to ensure tools align with the current and future data governance strategy. Collaborate with ZCC Technical Team to meet day-to-day user needs. Transition the service from a task-based group to a collaborative business partner. Build a service catalog and coordinate training as part of a new demand-management strategy. Responsibilities: Lead onshore and offshore resources to a collaborative future state that leverages AI. Create and manage a service catalogue that guides business users to appropriate solutions for standard problems. Align M365 capabilities (Teams, SharePoint, OneDrive, Exchange, etc.) with business goals and IT strategy. Implement policies for data retention, access control, naming conventions, and lifecycle management to ensure compliance and consistency via Avepoint platform. Guide offshore partners (ZCC) to deliver professional results from the service catalog. Partner with Governance and Privacy to ensure we provide the necessary controls within the M365 space to achieve organizational goals at appropriate levels of risk. Ensure the various legal holds and other requirements are met. Oversee vendor or internal support teams to maintain uptime, resolve issues, and escalate when needed. Build training and end user education to help them adopt these collaborative business tools. Collaborate with Digital Workplace Enablement Lead on a communication strategy for changes. Organize events for power users/citizen developers that bring talent together to be shared across the organization. Contribute to ZNA learning opportunities to bring M365 expertise to ZNA colleagues. Manage M365 License strategy to align with organizational objectives. Analyze usage patterns to right-size licensing and eliminate waste. Assess new M365 capabilities for potential ROI and operational efficiency. Ensure maximal use of licensed M365 features to use Microsoft as primary platform and limit redundant third-party spend. Basic Qualifications: Bachelor's Degree and 6 or more years of experience in the Application Design and Development area OR High School Diploma or Equivalent and 8 or more years of experience in the Application Design and Development area Preferred Qualifications: Insurance and financial services background Experience managing vendor resources and relationships M365 platform experience managing applications Teams, SharePoint, OneDrive, Exchange, etc.. Experience partnering with Governance and Privacy to ensure we provide the necessary controls within the M365 space to achieve organizational goals at appropriate levels of risk. Experience creating and managing a service catalogue that guides business users to appropriate solutions for standard problems. People management background Strong verbal and written communication skills Strong analytical and problem solving skills At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $124,410.00 to $203,610.00, with short-term incentive bonus eligibility set at 15%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Location(s): AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: Yes Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE
$124.4k-203.6k yearly 4d ago
Manager Valve Services
Constellation Energy 4.9
Service manager job in Marseilles, IL
Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $156,600 to $174,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position Manage and monitor the work activities of the assigned regional valve services organization to ensure a productive workforce that supports all divisional, departmental, Clean Energy Center (CEC) and corporate goals while in accordance with all company policies and local, state, and federal regulations. Primary Duties and Accountabilities Provide guidance and oversight to regional Valve Services group during online and outage activities execution functions through routine performance monitoring, audits, self-assessment, and lessons learned for continuous improvement. Collaborate and interface with CECs to plan, schedule, and execute work activities. Manage and monitor department resources and budgets to ensure optimum performance and equipment reliability. Hire, develop, retain and mentoring of talent required to support the organization. All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.) Minimum Qualifications Bachelor's degree with 8 years of related experience OR Current or previous Senior Reactor Operator (SRO) license with 8 years of related experience OR Associate's degree with 10 years of related experience OR High school diploma/GED with 12 years of related experience Supervisory and/or managerial experience Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Experience in nuclear power plant operations Electrical experience within the realm of Motor Operated Valve planning Valve / outage planning experience P6 / scheduling experience
$156.6k-174k yearly 5d ago
Manager, Client Service
Kantar 4.3
Service manager job in Chicago, IL
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
$69k-105k yearly est. 2d ago
Director of Donor Services
Cai 4.8
Service manager job in Evanston, IL
Req number: R6602 Employment type: Full time Worksite flexibility: OnsiteWho we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Director of Donor Services, you will secure private financial contributions and communicate with a variety of donors. This position requires up to 20% travel. Job Description We are seeking a Director of Donor Services for our client, a well-respected and nationally recognized not-for-profit corporation that conducts scholarship programs. This is a direct hire position and is full-time, onsite in Evanston, Illinois. Our client is seeking a professional who will report directly to the Executive Director of Scholar and Donor Services. This individual will help manage the corporation's efforts to secure private financial contributions and will serve as the secondary department leadership role in conducting an inaugural multi-million-dollar fundraising campaign. As part of a small team that covers the entire United States, this individual will be expected to travel approximately 20% of the year and must be comfortable communicating with a variety of contacts including Scholars and corporate and foundation executives. This individual must have a strong work ethic, solid communication skills (both oral and written), and be self-motivated, well-organized, and work well both independently and with others in teams. The ideal candidate should have at least three years of practical related development experience including supervising a team and oversight of an overall fundraising function. Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. What You'll Do Work with internal staff and corporate leadership to complete a major inaugural fundraising campaign Initiate dialogue and cultivate ongoing interactions with potential donors Educate potential donors about the corporation's mission and cultivate requests for financial support to grow and expand the corporation's mission Identify and research potential donors from an extensive prospect pool Assist with internal analysis and report to the Executive Director of Scholar and Donor Services concerning developments regarding fundraising activities and campaign status Work directly with other internal departments to enhance prospecting efforts Extensive use of a customized database in addition to standard PC applications Recommend and help implement procedural improvements/efficiencies Perform general administrative duties, including data input, correspondence, proofing documents, etc. Various other duties as assigned by the Executive Director of Scholar and Donor Services, President, other officers, and upper management of the corporation What You'll Need Required: Bachelor's degree, required Experience managing a portfolio of 75-100 donors Solicitation of gifts of $25,000 and above Team management and supervision experience including writing annual performance reviews, performance management, etc. Must have excellent written and verbal communication skills Must have strong project management and organizational skills Must have familiarity with philanthropic and fundraising best practices Must be a collaborative team player who enjoys working with others Thorough knowledge and experience working with Word, Excel, and Adobe Acrobat required Experience with Customer Relationship Management (CRM) software - specifically, Salesforce Nonprofit Success Pack (NPSP) is highly preferred Strong awareness of corporate, private foundation, and collegiate sectors; marketing oriented; professional in demeanor and presentation; commitment to academic excellence; business-like communicator familiar with structured environments and deadlines; ability to effectively present ideas in detail at the boardroom level; strong commitment to the highest ethical business practices Preferred: Advanced degrees/certifications preferred Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Ability to travel up to 20% Our client provides excellent benefits including a corporate-sponsored health care plan, Paid Time Off (PTO), flexible spending accounts (health care, dependent care and transportation), and a very lucrative retirement plan. #LI-JH1 Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $90,000 - $115,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
$90k-115k yearly 2d ago
Crisis Services Supervisor
Dupage County Health Department 2.7
Service manager job in Lisle, IL
Join Our Expanding Crisis Services Team! We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding: Joint Commission Gold Seal of Approval (1996) Public Health Accreditation Board (PHAB) accreditation (2014) By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most? About Crisis Services Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top-notch care with rapid response times. Click Crisis Services to learn more about our program. The Crisis Recovery Center The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department's decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have "someone to contact, someone to respond, and a safe place to get help" when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information. Job Details This full-time position is scheduled to work Monday - Friday, 8:00 am - 4:00 pm. This position requires flexibility in hours to accommodate varying staff schedules. The role includes on-call responsibilities that rotate weekly among the team of Crisis Supervisors. Education Requirements and Salary Ranges - Master's degreed candidates current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist or a Licensed Clinical Psychologist will be considered; Supervisory experience required -The hiring range for this position is $70,895 to $81,595, depending on experience. Benefits Galore! - Comprehensive training program (and we pay you for it!) Full DuPage County benefit package, including: - 12 paid holidays - 3 weeks of paid leave (Vacation and Personal Days) - 12 weeks of Paid Parental Leave - Paid sick time - Health insurance - Pension-eligible position for a secure retirement - Eligibility for Federal Student Loan Forgiveness Program - Tuition reimbursement and certification reimbursement #DuPageCountyHealthDepartment2 Responsibilities As a Crisis Services Supervisor, you will: - Supervise the work of on call crisis staff, including crisis services counselors, engagement specialists, and crisis services techs. - Manage the student internship process for crisis services -Coordinate training for new hires; develop training schedules - Provide training and coaching to staff working in crisis services - Provide support and consultation to staff regarding unique or complex client situations - Collaborate with other professionals to support integrated care for clients served through crisis programs - Serve as consultant to service providers in the community and ensure community knowledge and access to crisis services - Monitor and analyze program outcomes and implement quality control processes - Participate in emergency response activities as assigned - Review charts and documentation for accuracy and compliance - Work with a team of supervisors and assists in any necessary coverage to other Crisis services activities Requirements - Master's degree in Psychology, Social Work, or related field - Current licensure as a Licensed Clinical Social Worker or Licensed Clinical Professional Counselor, Licensed Marriage & Family Therapist, or a Licensed Clinical Psychologist - 5+ years of experience working with chronically mentally ill populations - 3+ years of supervisory experience - Equivalent combination of training and experience Supplemental Information Equal Opportunity Employer DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Salary $70,895.00 - $81,595.00 Annually Job Type Full Time (40.0 hours per week) Service Unit Behavioral Health Services Department Emergency Services
$70.9k-81.6k yearly 7d ago
Mgr Radiation Protection Ops
Constellation Energy 4.9
Service manager job in Morris, IL
WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $150,300 to $167,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). PRIMARY PURPOSE OF POSITION Accountable for the in-field application of policies and procedure relating to applied Radiation Protection (RP) programs. Directly manages the Radiation Protection first line Supervisors and Radiation Protection Technician activities in their daily support of plant Operations and maintenance activities. PRIMARY DUTIES AND ACCOUNTABILITIES Assist the Radiation Protection Program Manager in developing, reviewing an implementing department procedures and policies, and assuring that these documents meet all federal and company regulations. Participate in Business Planning, Budget, and Business Performance review regarding RP and the site. Fulfill managerial responsibilities regarding assigned staff (e.g. Employment, Development, Compensation, Performance Evaluation, etc.). Ensure consistent and effective work force practices through assigned supervisors/functions. Attend Peer meeting to assure that industry best practices and standards are being implemented effectively and uniformly across all sites. Accountable for ensuring that department activities, priorities and resources ae being managed effectively to meet the needs of Operations and Maintenance. This includes planning and budgeting refuel outage support for the department. Accountable for the performance improvement of the RP first line supervisor (FLS) and RP Technicians (RPT). Fill in for Radiation Protection Senior Manager at meetings and responsible for department when Manager RP (RPM) is off-site. Accountable for ensuring that department activities, priorities, and resources are being managed effectively. Provide critical observations and feedback to site and departmental staffing to foster continuous improvement. All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.) Constellation is seeking a Manager, Radiation Protection Operations at Dresden Nuclear Power Station in Morris, IL MINIMUM QUALIFICATIONS Bachelor's degree in a science related field (e.g. health physics, chemistry, physics, medical physics, etc.) OR must meet equivalency as outlined in ANSI/ANS-3.1-2014 (4.1.1.1 & 4.1.1.2) with 5 years of experience in applied Radiation Protection in nuclear power with 0.25 years on-site experience OR Associate's degree in a science related field (e.g. health physics, chemistry, physics, medical physics, etc.) OR must meet equivalency as outlined in ANSI/ANS-3.1-2014 (4.1.1.1 & 4.1.1.2) with 7 years of experience in applied Radiation Protection in nuclear power with 0.25 years on-site experience OR Institute of Nuclear Power Operations (INPO) accredited qualified American National Standards Institute (ANSI) Radiation Protection Technician qualification with 7 years of experience in applied radiation protection with 0.25 years on-site experience OR Institute of Nuclear Power Operations (INPO) accredited qualified American National Standards Institute (ANSI) Radiation Protection Technician qualification with 7 years of experience in applied radiation protection with 0.25 years on-site experience OR High school degree/GED AND 9 years technical experience in nuclear power including 5 years applied Radiation Protection experience with 0.25 years on-site experience 3 years of supervisory or managerial experience Must meet additional requirements as outlined in ANSI/ANS-3.1-2014 (4.3.3) Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants" Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties PREFERRED QUALIFICATIONS Successful completion of National Registry Radiation Protection Technicians (NRRPT) or Certified Health Physicist (CHP) certifications Previous RP Supervisory experience Institute of Nuclear Power Operations (INPO) accredited qualified American National Standards Institute (ANSI) Radiation Protection Technician qualification
$150.3k-167k yearly 4d ago
Service Manager - Commercial Roofing
Roofing Talent America (RTA
Service manager job in Chicago, IL
Chicago, IL $110k - $130k + Benefits & Performance Bonus Grow a service division, build a legacy. Looking for more than just a job? This is your chance to step into a role where your impact within the service division is seen, your growth is supported, and your success truly matters. This contractor is on an explosive growth journey, and strive for greatness every day. With no cap on future growth, this is a business where your career can truly go to the next level. Join a company that has your back from day one. You'll be working with a contractor that's stable, well-funded, and gives you the tools, training, and support you need to succeed. Benefits Healthcare insurance 401k Performance Bonus Key Requirements Prior experience leading a commercial roofing service division Solid knowledge of commercial roofing systems Have a background in dealing with P&L If you want to join this journey then APPLY NOW with your resume. Don't have a resume? No problem! Just get in touch directly with Charlie through text, call or email: ************** ********************************
$110k-130k yearly 1d ago
Assistant Automotive Service Center Manager
Blain's Farm & Fleet (Blain Supply, Inc.
Service manager job in Romeoville, IL
Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
$23.5 hourly 2d ago
Operations Manager
Aegis Worldwide 4.2
Service manager job in Addison, IL
Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.
$150k-180k yearly 2d ago
Field Service Manager
Culligan International 4.3
Service manager job in Libertyville, IL
Commercial & Industrial Field Service Manager Company Overview: Culligan is a global leader in water treatment solutions, committed to providing innovative, high-quality products and services to meet the water needs of commercial and industrial customers. With a focus on sustainability, Culligan offers comprehensive water treatment solutions that help businesses improve efficiency, reduce costs, and ensure compliance with industry standards. Description: The Field Service Manager is a hands-on leader responsible for building, coaching, and motivating a high-performing team of Field Service Technicians to deliver exceptional customer experiences while meeting financial and operational goals. This involves technical expertise with strong leadership and business acumen to ensure that service operations run efficiently, customers remain satisfied, and the department achieves its budgeted performance. This is a player/coach role -the successful candidate will both lead and participate in field activities (system startups, troubleshooting, repairs, training). The position requires close collaboration with Commercial, Engineering, Operations, and Finance teams. Travel may reach up to 50% for short durations, including occasional international assignments. Responsibilities: Lead, mentor, and develop a team of Field Service Technicians/Engineers to achieve excellence in performance, professionalism, and customer service to commercial and industrial businesses. Drive accountability through goal setting, coaching, performance reviews, and training programs. Maintain an organized log of open service issues (email, phone, and field) to ensure timely resolution and proactive customer communication. Track and report KPI metrics on responsiveness, resolution time, and customer satisfaction. Ensure service reports are completed with accuracy, detail, and timeliness for every site visit. Oversee service trip quoting, billing, and cost allocation to ensure accuracy and profitability. Monitor and manage the department budget, including forecasting, cost control and revenue. Partner with the Commercial team to expand revenue streams through spare parts, proactive maintenance, and customer training programs. Develop and enforce service policies, safety procedures, and standard operating practices. Promote a culture of continuous improvement, focusing on process efficiency, cost reduction, and customer value enhancement. Provide direct (or phone/e-mail) technical support to clients and service technicians in the field for start-ups, troubleshooting and repairs. Maintain professional, courteous communication with customers-especially in high-pressure or urgent situations. Respond to emergency service calls, including after-hours or weekend support when necessary. Ensure adherence to all company and customer safety policies during field activities. Perform other projects and duties as assigned to support organizational goals. Requirements: Bachelor's degree in a technical discipline (Engineering preferred); equivalent technical and managerial experience may be considered. Minimum 5 years of management experience in a technically complex, B2B environment. Prior water treatment industry experience strongly preferred. Strong mechanical and electrical troubleshooting skills, with proven ability to diagnose and resolve equipment issues both on-site and remotely. Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs. Excellent communication, organization, and customer relationship management skills. Physical capability to lift up to 50 lbs unassisted and work in varying site conditions. Willingness to travel up to 50%, including international travel as required. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Commitment to Excellence Target Salary Range: $110,000 - $150,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k). Benefits: Competitive salary and bonus. Comprehensive benefits package, including health, dental, and vision insurance. Professional development and training opportunities. Opportunity to work with a market leader in water treatment solutions.
$51k-67k yearly est. 3d ago
Plant Manager
Insight Global
Service manager job in Mendota, IL
Insight Global is looking seeking a direct hire Plant Manager in Mendota, IL. Under the direction of Director of Operations, the Plant Manager will have responsibility for leading, planning, directing, and coordinating the production, maintenance, quality & compliance assurance functions at the site. The Plant Manager will direct the coordination of operations to ensure compliance with company objectives, budget goals, fabrication quality systems, and customer satisfaction. The Plant Manager will be critical in building a continually improving, compliant-minded culture at the site. Managing projects, implementing systems and leading with a relentless pursuit of manufacturing cost reduction are all critical functions. This role will have responsibility of the entire operations team on site and will work in conjunction with Operations team on a regular basis. You will have 5 direct reports and 45 total at the plant. We are looking for someone with experience within the insulation industry. 1. Performs work in a safe manner; promotes and fosters a safe work environment through safety leadership. Strives to build a strong safety culture. 2. Provides general administration and direction for all facility and maintenance operations. 3. Directs subordinate personnel, managers and supervisors to effectively and efficiently coordinate activities for all assigned functional areas of responsibility. 4. Develops all organizational directives, policies and procedures that ensure effective operations and programs for facilities management. 5. Reviews processing and maintenance schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints. 6. Develops or implements production tracking or quality control systems, analyzing production, fabrication quality control, maintenance, or other operational reports to detect production problems. 7. Initiates or coordinates inventory or cost control programs in the Manufacturing and Maintenance Operations. 8. Coordinates or recommends procedures for facility, equipment maintenance or modification, including the replacement of machines. 9. Identifies area of opportunity and improvement and addresses them with lean manufacturing principles. 10. Maintains strategic operational plan for capital investment for site. 11. Prepares annual operating budget in collaboration with subordinate personnel; develops and recommends an annual capital budget for long-range repairs and improvements to the facility; authorizes the requisition of equipment and supplies within budget guidelines. 12. Conduct workforce assessments periodically and in conjunction with Human Resources so that staffing needs can be measured, training and development goals can be established, and contingent workforce options can be used to create an optimally staffed and trained workforce able to respond to the needs of the business. Resolve workplace conflicts, investigate misconduct, wrongdoing and determine appropriate adverse actions. Required Skills & Experience: 5+ years of Operations Management leadership (plant manager, ops manager, production manager) Industry experience within insulation products Knowledge and practice of modern manufacturing techniques. Strong leadership and analytical skills with strong problem-solving ability. Strong organizational skills; strict attention to detail; ability to multi-task and prioritize. Strong communication skills, effective interpersonal and conflict resolution skills. The ability to deal with highly complex issues and to stay calm when under pressure Nice to Have Skills & Experience: BS in engineering or other related engineering discipline, construction or related field is preferred Compensation: $150k-165k 20-25% bonus Relocation package Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$150k-165k yearly 2d ago
Operations Manager
Accurate Personnel
Service manager job in Elgin, IL
Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
$90k-115k yearly 2d ago
Senior Manager, Endpoint Services
NRI North America 4.5
Service manager job in Westchester, IL
Title: Senior Manager, Endpoint Services - (Subcontract at an NRI) Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with NRI. Position Overview: The Senior Manager, Endpoint Services is responsible for the strategic leadership and operational management of all endpoint technologies across the enterprise. This includes Windows and Mac workstations, tablets, mobile devices, and point-of-sale systems. The role ensures seamless device lifecycle management, user experience optimization, and alignment with organizational goals. Key Responsibilities: Endpoint Lifecycle Management: Own and manage the full lifecycle of endpoint devices, including: Company-provided cell phones Windows laptops and workstations Mac laptops and iPads Android tablets and peripherals for store POS systems Lead the migration from Windows 10 to Windows 11 across the enterprise. Oversee the deployment, configuration, and support of Shopify POS systems on Android tablets. Administer and optimize Microsoft Intune for Mobile Device Management (MDM), including device enrollment, compliance, and application deployment. Service Provider Management: Manage a third-party remote hardware depot responsible for maintaining inventory and drop-ship services for laptops, POS, and workstation hardware. Oversee a team of end-user compute support staff provided by a large managed services provider. Maintain and grow relationships with Value-Added Resellers (VARs) for hardware procurement and support. Operational Excellence: Develop and enforce endpoint standards, images, and automation scripts to streamline deployment and reduce manual effort. Monitor performance and usage metrics to proactively identify and resolve issues. Collaborate with security, infrastructure, and service desk teams to ensure endpoint compliance and security. Lead vendor relationships and manage contracts related to endpoint hardware and software. Required Qualifications: 7+ years of experience in IT endpoint management, with at least 3 years in a leadership role. Proven experience managing Windows 10/11, MacOS, Android tablets, and mobile devices. Expertise in Microsoft Intune and MDM solutions. Experience with Shopify POS or similar retail systems. Strong understanding of endpoint security, compliance, and patch management. Excellent communication, leadership, and stakeholder management skills. Preferred Qualifications: Experience with scripting (PowerShell, Bash) and automation tools. Familiarity with identity and access management (Azure AD, Conditional Access). ITIL or similar service management certification.
$89k-130k yearly est. 3d ago
Customer and Consumer Service Manager
Uni Brands Corporation
Service manager job in Wheaton, IL
Customer & Consumer Service Manager Who We Are: uni Brands is a global leader in the writing instruments products industry. For more than 100 years, uni's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. uni is one of the world's most widely recognized families of writing instruments. Please visit ************************ for additional information. Position Summary: We are seeking a proactive and results-driven Customer & Consumer Service Manager to lead our customer support team and ensure outstanding service delivery. This role is responsible for overseeing consumer and customer service operations and fostering an exceptional service culture. The ideal candidate will possess strong leadership skills, problem-solving abilities, and a passion for delivering exceptional customer and consumer experiences. Key Responsibilities: Customer Service Operations Oversee and manage the daily operations of the customer service team. Develop and implement effective customer service policies, procedures, and standards. Track key performance metrics and prepare reports to evaluate service quality and efficiency. Stay up to date with industry trends and best practices in customer service. Team Leadership & Development Lead, coach, and mentor a team of customer service representatives to enhance performance and engagement. Oversee the training of customer service representatives in consumer engagement best practices. Handle escalated customer issues and resolve conflicts in a professional manner. Customer Satisfaction & Engagement Monitor customer inquiries and ensure timely and professional resolution of issues. Analyze customer feedback and complaints to identify trends and implement improvements. Consumer Service Excellence Enhance consumer service experiences by implementing personalized support strategies. Develop and maintain a consumer feedback loop to continuously improve products and services. Ensure effective communication channels are available for consumers, including phone, email, chat, and social media. Cross-Department Collaboration Collaborate with other departments, including sales, marketing, and product development, to enhance customer and consumer satisfaction. 3PL Partner Management Manage 3PL (Third-Party Logistics) partner relationships to ensure accurate and timely order fulfillment. Monitor order processing, shipment tracking, and inventory levels in collaboration with 3PL providers. Address and resolve any logistics-related customer service issues efficiently. Develop strategies to improve order accuracy and delivery timelines in coordination with 3PL partners. Job Qualifications: Bachelor's degree preferred. Associate's degree required, or equivalent work experience. 5-7 years minimum of progressive Customer Service experience 1-2 years minimum of direct people management Must have experience with customers including Amazon, Wal-Mart, Target, and Staples High proficiency with Excel, data/analysis, and reporting SAP experience; SAP ByDesign experience preferred Working knowledge of EDI What We Offer: At uni Brands we work hard to embody our core values (humble, hungry, and wholehearted), while aspiring to fulfill our vision - to deliver unique solutions that enrich the lives of our customers by inspiring creativity and connection . We hold our values and our vision in such high esteem because we believe that where creativity and connection exist, vitality and growth are sure to follow - and we enthusiastically embrace the opportunity to deliver the tools and solutions that foster this type of flourishing. At uni we recognize the profound personal investment required by each individual to ensure our success and in return, we work tirelessly to make uni a place where our people can flourish including offering: An annual salary range of: $95k-$105k A comprehensive and competitive insurance benefits program, which includes medical, dental, vision, life, long and short-term disability insurance Benefits start the 1st of the month following the hire date 401(k) plan with a company match Generous paid time off policy Break room stocked with snacks and drinks Hybrid work option: 3 days in office/2 remote
$95k-105k yearly 1d ago
Operations Manager
Jameson Sotheby's International Realty 3.9
Service manager job in Chicago, IL
Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.
$76k-124k yearly est. 3d ago
US Customs Mgr.
Ammega
Service manager job in Chicago, IL
About: We are a multinational group with extensive cross-border operations and a diverse range of trade schemes worldwide. We are seeking an ambitious Customs Manager to join our Global Customs team and lead the management of customs operations in the United States. This role offers significant exposure to a dynamic and growing US business with high potential. Scope: The role oversees all customs operations in the US across approximately 10 locations, handling a high volume of cross-border transactions. The position is part of the Global Customs team, collaborating on policies, guidelines, and operations that impact the company's worldwide trade activities. Individual accountabilities Manage all aspects of customs operations for the US, ensuring compliance with local regulations. Oversee tariff classification, rules of origin, customs valuation and other customs-related topics for all imported and exported goods. Collaborate closely with the Global Customs team to ensure consistent application of global policies and procedures, and contribute to their development. Work with local US sites (approx. 10 locations) to ensure smooth customs processes and support operational needs. Ensure that the company's controls, policies and procedures are all understood & followed and implemented accordingly. Manage customs data end-to-end: ensure proper collection, storage, and analysis to support compliance and decision- making. Work closely with external customs brokers and internal stakeholders to manage customs filings, resolve issues, and ensure compliance with US regulations. Maintain high-quality standards and attention to detail in all customs-related activities. Keep up-to-date with changes in US customs law, trade regulations, and compliance requirements. Partner with other teams - Operations, Legal, Finance to ensure overall Group compliance Requirements: Bachelor's degree in business/finance/law or other relevant field. Min. 5 years of proven experience in US customs operations. Knowledge of US customs legislation. Detail- oriented with a commitment to high-quality work. Strong communication and project management skills. Expertise in customs data management within ERP systems will be highly valued. A US customs broker license is welcome as a demonstration of technical knowledge, but it is not required for this role. We are looking for customs manager with a broad operational and analytical expertise. MS Office proficiency (MS Excel, PPT) Experience in multicultural environments and matrixed organization
$40k-73k yearly est. 4d ago
Legal Services Manager
Robert Half 4.5
Service manager job in Downers Grove, IL
Our client is a diversified global manufacturer headquartered in the Western suburbs of Chicago that delivers innovative equipment, components, software, and support services across multiple segments. The Legal Services Manager will play a critical role in managing data privacy and U.S. customs and trade compliance matters. Key Responsibilities Lead bimonthly meetings with a cross-functional Privacy Team to review new and ongoing privacy matters. Coordinate and analyze Data Protection Impact Assessments (DPIAs) for new security and HR tools. Manage EU Works Council activities for HR and IT projects requiring consultation or co-determination. Prepare EU Standard Contractual Clauses (SCCs) for intragroup transfers of employee data. Monitor global privacy regulatory developments and advise internal stakeholders. Utilize USCBP ACE portal and export control screening tools for reporting, auditing, and user management. Develop and deliver training on trade compliance requirements and tools. Assist with “Know Your Customer” (KYC) documentation and onboarding for operating companies. Manage trade compliance resources and tools across the organization. Collaborate with UK locations to consolidate and review MSS data on imports and exports. Qualifications Bachelor's degree required; JD or paralegal certification a plus. 8+ years of experience in legal, compliance, or related fields. Strong knowledge of data privacy regulations (GDPR, CCPA) and trade compliance requirements. Familiarity with USCBP ACE portal and export control screening tools (e.g., Descartes Visual Compliance). Excellent communication and project management skills.
$50k-74k yearly est. 3d ago
Dealer District Manager
Truenorth Convenience Stores 4.5
Service manager job in Chicago, IL
Job Title: District Manager - Dealer Operations Payroll Status: Exempt/Salaried Reports to: Whole sale operations manager-west Purpose: To develop and implement sales strategies for assigned area that produces results and grows our portfolio of fuel customers. Works to set and achieve target performance standards; provides feedback and takes appropriate action to achieve sales results. Able to generate sales and builds sales and marketing infrastructure for the organization. Develops and builds lasting relationships with customers and prospects to develop future growth. Duties and Responsibilities: Develop and maintain marketing and account penetration plans to identify and monitor opportunities. Plans include, but are not limited to, assessment of current state of account, competition within the target, key decision-makers, overall fuel budget, issues/pain points within the target and within the customer's marketplace, current solutions, technologies and products, opportunities for new product and service offerings, and action plan to optimize spend potential throughout the assigned account. Acts as primary negotiator on behalf of True North in contract negotiations, renewal negotiations, terms and execution. Ability to evaluate all aspects of a customer's business to negotiate the best deal possible. Further develop existing relationships and establish new business relationships throughout current or target markets. Monitors competition by gathering current marketplace information on pricing, products, marketing, techniques, etc. Establishes new accounts by planning and organization of daily work schedule to call on existing or potential customers/prospects. Manage assigned dealer network in all aspects of the business including credit, delivery, software, hardware, sales, promotion, maintenance, capital and insurance. Develop annual goals and initiatives and report on progress. Ensure assigned dealers maintain required image standards; ensure expectations are met by visiting each location and performing MMP and White Glove inspections. Ability to problem solve when equipment, site, software needs repair or replacement. Ability to guide dealers in direction to maintain and /or purchase new equipment. Achieve weekly, monthly, quarterly and yearly new business goals. Prepare weekly/monthly/quarterly reports as required. Other duties as assigned. Qualifications and Requirements Bachelor's Degree in Marketing or related field preferred. Previous sales experience in the oil and energy industry. Previous point of sale experience required. Must be proficient in Microsoft Office software, word and excel. Demonstrated ability to work with/through others to achieve desired results. Excellent negotiation and communication skills. Must possess and maintain a valid driver's license and eligibility for coverage under the company's motor vehicle insurance policy. Must be highly motivated, have a strong sense of urgency, initiative and able to work independently with little supervision. Must be able to lift and move objects weighing up to 75 pounds. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, stooping, climbing and reaching throughout the course of the shift. Frequent use of hands and fingers to handle or feel and reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. True North LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$80k-107k yearly est. 4d ago
Assistant Advisor Manager
Engel & VÖLkers Chicago-North Shore-Michigan Shoreline 4.4
Service manager job in Chicago, IL
We are seeking an Assistant Advisor Manager to help lead, coach, and elevate our growing Engel & Völkers network in Illinois, Southwest Michigan and Northern Indiana. This role is ideal for a high-performing, actively licensed real estate broker with 3+ years of successful production who is ready to expand into leadership while staying connected to the business they love. At Engel & Völkers, we believe in quality, collaboration, and the power of one exceptional brand. Our Assistant Advisor Manager will play a central role in developing our talent, reinforcing our culture, and supporting Advisors as they build sustainable, high-volume businesses. Role Overview The Assistant Advisor Manager supports our licensed Advisors through coaching, accountability, training, and strategic guidance. You will begin by leading in the areas where you already have strength, experience, and confidence. As you progress in leadership-and as we gain a deeper understanding of your talents-you will take on broader responsibilities and ultimately oversee the full scope of the Advisor Manager role as outlined below. This position is designed as a pathway toward becoming the Broker of Record for the Shoreline region. (Ultimate) Key Responsibilities Advisor Coaching & Development Provide 1:1 coaching and group training to support business growth, client service, and professional development. Guide Advisors in using the full E&V toolkit: CRM, EV World, marketing platforms, systems, and resources. Reinforce best practices around branding, service standards, marketing, negotiation, and lead management. Business Performance & Accountability Support Advisors in building consistent, sustainable production. Lead monthly shop meetings and regular accountability sessions. Monitor activity and performance to ensure Advisors remain aligned with E&V expectations. Talent Support & Integration Contribute to the recruiting strategy for growing the Shoreline and Northern Indiana Advisor team. Evaluate potential talent and participate in recruitment. Assist with onboarding and integration of new Advisors. Promote a culture of collaboration, consistency, and professional excellence. Shop Leadership Support the Shop's operational rhythm and Advisor experience. Serve as a trusted resource and brand ambassador. Collaborate with leadership to strengthen systems, processes, and overall shop performance. Support compliance by ensuring Advisors adhere to state licensing rules, brokerage procedures, and regulatory standards. Play an active role in strengthening the Shop's operational and financial performance as you grow toward broader leadership responsibilities. Ideal Candidate Profile Licensed real estate broker with 3+ years of successful real estate sales experience. A natural coach with excellent communication and mentoring skills. Strong understanding of local market dynamics and real estate fundamentals. Comfortable with technology (CRM, MLS, Google Workspace, marketing platforms). Motivated by helping others succeed and building a premium, collaborative culture. Holds an active broker license; ideally holds an Michigan or Indiana license as well. Interested in progressing toward becoming the Shop's future Qualifying Broker / Broker in Charge. A strong desire to grow as a leader through coaching, skill development, and hands-on experience. What We Offer A global luxury brand recognized for quality, exclusivity, and elevated experiences. A culture rooted in passion, competence, and exclusivity. A tailored leadership development plan aligned with your strengths and long-term growth into brokerage leadership. Industry-leading tools, technology, marketing, and training resources. A collaborative environment with strong operational and marketing support. Structured mentorship and hands-on guidance to develop the skills required for future Broker of Record responsibilities. Excellent benefits including health care, dental, vision, 401(k), and disability insurance. Ready to Elevate Your Career? If you are a proven licensed real estate broker who wants to grow into leadership and make an impact within a premium global brand, we'd love to connect.
$92k-105k yearly est. 3d ago
Associate Manager
Zaxby's
Service manager job in Plainfield, IL
Hungry For A Great Career? To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend some time with friends and experience great food Definition To manage a Zaxby's unit toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies. Responsible for day to day operations of their store location. Benefits: Profit sharing FREE meals on the clock and 50% off meals off the clock Team member recognition program Team member referral bonus Flexible Hours Opportunity for career growth Responsibilities: Essential duties may include but are not limited to the following: Increase sales by providing outstanding product and service. Write an effective work schedule each week and post it by 5 pm on Thursday. Work morning, nights, and weekends, monitoring quality of food and service. Ensure restaurant is 100% staffed with quality Team Members. Ensure full implementation of new employee orientation and training programs. Review the performance of all Team Members, Shift Managers and Assistant Managers twice a year. Execute all systems daily to ensure a clean, organized restaurant, prepared to deliver quality food in a friendly environment. Purchase food, beverages, and supplies as needed and oversee preparation to ensure that every product served meets high standards of product quality. Operate in accordance with established performance, profits and operating standards as set out in the Operation Manuals. Supervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability. Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a unit. Maintain high standards of service throughout the operational day by demonstrating LEADERSHIP by example. Utilize all management tools to keep neat, accurate, and current records providing the historical data to plan for increased sales and profits. Ensure all marketing plans are executed on time and accurately to build repeat Guest visits. Responsible for initiating and implementing approved Local Store Marketing. Review income statements and progress toward goals with the District Manager. Take action to solve problems as necessary. Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems. Continually help develop Assistant Managers in the operation of a Zaxby's unit and prepare them for general manager responsibility. Provide leadership by engendering excitement, enthusiasm, positivity and commitment toward company objectives. Responsible for increasing sales and making a profit. Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Maintain a flexible schedule working at least one open, close, and mid shift per week. Must work a minimum of 50 hours per week. Non-essential job functions: Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: Walking, Standing, or Sitting for extended periods of time Maintain effective audio-visual discrimination and perception needed for: Making observations Communicating with others Reading and writing Working conditions: Office environment; work with computer and office equipment. Restaurant environment; work with advanced kitchen and front-of-house operational equipment; hazardous conditions. Essential job functions may require maintaining physical condition necessary for standing, walking or sitting for prolonged periods of time. Capabilities Requirement: Manage all personnel on each shift, including cashiers and cooks. Inventory management: the management of food costs. Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly. Hiring and scheduling staff to provide quality guest experience while managing labor expense. Insure that daily cash drawers, safe and credit cards are balanced. Operate the store to meet or exceed budgeted operating goal. Insure that all product quality standards are met. Create an environment of quality within your store. Lead a team well and coach the performance of others. Experience & Training Requirements Education: High school diploma or equivalent Experience: Minimum 1 year experience managing in a restaurant environment Minimum 1 year employment by Zaxby's & ZFL Certified Successfully passed all ZFL required management tests within 90 days of hire REQUIREMENTS Must be 21 years of age or older Ability to work a minimum of 9 hours per week Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
$58k-108k yearly est. 1d ago