Greater Iowa City, Inc. (Greater IC) is a network of business and community leaders working to support business, invest in strategic initiatives, and advocate for an economically resilient Johnson County. We are seeking a Business Support Program Manager to oversee and drive programs that support local business and workforce needs.
The Business Support Program Manager will play a pivotal role in driving our mission to enhance the economic vitality and overall well-being of our business and entrepreneurial community. This individual will be responsible for designing, implementing, and managing a diverse range of programs and initiatives aimed at promoting economic growth, workforce needs, fostering engagement, and addressing business challenges.
GENERAL RESPONSIBILITIES
1. Program / Initiative Development: Lead the conceptualization, design, and implementation of business support programs / initiatives aligned with organizational goals and business, workforce and entrepreneurial needs. This includes:
Developing comprehensive program plans, including goals, objectives, budget, activities, and timelines.
Collaborating with internal and external partners to leverage resources and expertise in program design and implementation.
Ensuring that programs are inclusive, culturally responsive, and tailored to the unique needs and assets of the business and entrepreneurial community.
Continuously evaluate and adapt programs based on feedback, data analysis, and changing business dynamics.
2. Stakeholder Engagement: Build and maintain strong relationships with stakeholders, including business leaders, university partners, business organizations, and local government officials to foster collaboration and support for programs / initiatives.
3. Project Management: Oversee program implementation, including budget management, timeline adherence, resource allocation, and performance monitoring in collaboration with Greater IC leadership.
Initial Program Responsibilities:
1. Business Resource Center
Oversee the development and daily operations of a centralized hub for business support services
Curate and maintain resources including guides, toolkits, and referral networks
Ensure accessibility and relevance for businesses of all sizes and sectors
Coordinate with local service providers to offer workshops, consultations, and technical assistance
2. Entrepreneurial Support
Design and manage programs that support startups and small businesses, like 1 Million Cups.
Provide technical assistance, mentorship, and access to capital resources
Partner with local incubators, accelerators, conferences like EntreFest, and universities
Track outcomes and adjust programming to meet evolving needs
3. Coworking and Entrepreneurial Space ManagementManage Co-Working and 808 member communications and community building activities and delegate to the office manager, where appropriate, for facilities requests and rentals, invoicing, and maintenance issues.
Other Responsibilities:
Business Support Innovation Council: Take lead in agenda and content development to support this quarterly meeting of industry leaders. This effort corresponds with a newsletter and engagement with Council members that helps inform all stakeholders of the efforts of business support and workforce programs. Conversations within this council may lead to emerging programs.
Qualifications:
Bachelor's degree in business, economics, public administration, urban planning, public policy, business administration, or related field.
Experience and progressive opportunities in educational roles in community development, business support, workforce or a related field, with a proven track record of program management and stakeholder engagement.
Strong understanding of business support principles, community development strategies, and social impact measurement.
Experience in data analysis and other community and business support data tools.
Excellent communication skills, including the ability to effectively communicate complex ideas to diverse audiences through written reports, presentations, and public speaking engagements.
Demonstrated ability to build and maintain relationships with a wide range of stakeholders, including government agencies, community organizations, businesses, and residents.
Commitment to inclusive programming.
POSITION DETAILS
This is an exempt, full-time, benefits eligible position. Work is performed in-person at the Greater Iowa City, Inc. office at the MERGE co-working location in downtown Iowa City, 136 S Dubuque St. Work hours are primarily 8:30-5:00 PM, Monday-Friday, but may require occasional early morning, late afternoon, or weekend hours to accommodate meetings/events. Johnson County residence is required for emergency and facility access. A valid driver's license and access to transportation is required.
Greater IC provides competitive benefits including health/dental insurance, short-term/long-term/life insurance; retirement plan; parking PTO and paid holidays, cell/vehicle/wellness reimbursement plan.
Greater IC is an EEO employer.
--------------------------------------------------------------
Salary: Compensation is between $50,000 to $80,000 and/or commensurate with experience.
Application Deadline: Open until filled.
Application Instructions: submit resume and cover letter to Nancy Bird, President & CEO, *************************. Pre-screen interviews will be online; second-level interviews will be in-person and include staff and key stakeholders.
Greater Iowa City, Inc is an EEO employer.
$50k-80k yearly 1d ago
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Branch Manager
Titus Talent Strategies 3.6
Service manager job in Cedar Rapids, IA
Performance Profile: Branch Manager
We are partnering with a well-established electrical contracting organization in Cedar Rapids, IA that is seeking an experienced Branch Manager to lead one of its operating locations. This is a senior, onsite leadership role responsible for driving operational excellence, financial performance, team development, and market growth in alignment with the company's strategic plan and core values.
This role offers the opportunity to lead a multi-functional team, including project management, estimating, business development, field leadership, and administrative support, while owning the overall success of the branch. The Branch Manager plays a critical role in translating company strategy into execution, ensuring safety, profitability, and long-term sustainability.
In this position, you'll balance strategic leadership with hands-on operational oversight, serving as both a people leader and business operator in a fast-paced construction environment.
About the Position
As Branch Manager, you will have full responsibility for branch performance, including operations, financial results, customer relationships, safety, and talent development. Reporting to the Chief Operations Officer, you will assess market opportunities, develop and execute a Branch Business Plan, and lead your team toward shared goals under a “One Company, One Goal” philosophy.
You will partner closely with executive leadership and functional leaders to align branch objectives with company-wide initiatives while maintaining accountability for local execution. This role requires a decisive, people-focused leader who can drive results while fostering a strong, values-based culture.
What You'll Do
Strategic Planning & Execution
Promote company philosophy, core values, and alignment across the branch.
Assess branch strengths, market conditions, and growth opportunities.
Develop, maintain, and execute the Branch Business Plan in collaboration with executive leadership.
Communicate vision, mission, and strategy through regular branch meetings and leadership engagement.
Establish cascading goals and performance targets aligned with company objectives.
Partner with department leaders to set and adjust goals related to sales, production, profitability, safety, quality, and staff development.
Team Leadership & Development
Recruit, lead, and develop teams across business development, estimating, project management, field leadership, and administration.
Inspire high performance, accountability, and readiness at all levels of the organization.
Ensure consistent adherence to processes and clearly communicate improvements or changes.
Provide ongoing feedback, performance assessments, and corrective actions aligned with company values.
Champion workforce development initiatives, including apprenticeship and merit shop philosophies.
Safety Leadership
Serve as a visible safety leader, ensuring compliance with all safety, health, and environmental regulations.
Promote proactive safety practices including job hazard analyses, toolbox talks, safety plans, inspections, and incident reviews.
Ensure corrective actions are implemented following incidents or near misses.
Operations Management
Maximize returns and minimize risk through disciplined operational execution.
Oversee projects from preconstruction through closeout, ensuring formal communication and documentation for scope or contract changes.
Manage branch facilities, equipment, vehicle fleets, warehouse operations, and prefabrication activities as applicable.
Develop and maintain strong relationships with key vendors and suppliers.
Customer Relationships & Business Development
Maintain a healthy, balanced backlog that meets margin, win-rate, and growth targets.
Build and sustain strong relationships with contractors, architects, developers, and owners.
Lead business development, sales, and estimating efforts in alignment with market plans.
Identify emerging opportunities and adapt strategies in response to changing market conditions.
Financial Management
Partner with finance leadership to develop and manage branch budgets.
Drive improvements in profitability, net worth, and cash flow.
Align team efforts to gross profit and productivity targets.
Support effective management of WIP, AR aging, and related financial processes.
Mitigate risk through contract reviews, pricing discipline, and legal awareness.
Additional Leadership Responsibilities
Approve estimates, bids, pricing, contracts, and change orders within authorized limits.
Provide technical guidance and operational decision support.
Recommend capital investments aligned with strategic goals.
Monitor competitive activity, market trends, and regulatory or legislative changes.
Enforce company and branch policies consistently.
Oversee all aspects of personnel management, including hiring, discipline, promotions, evaluations, cross-training, and workforce planning.
Coordinate branch marketing and advertising efforts with the marketing team.
Resolve customer concerns and warranty issues to ensure high satisfaction.
Model company values and maintain reliable attendance and leadership presence.
Employee Value Proposition
Full P&L Ownership
Lead an entire branch with direct accountability for operations, profitability, and growth.
Senior Leadership Impact
Serve as a key leader within the organization, translating strategy into measurable results.
Team & Culture Leadership
Build, mentor, and develop high-performing teams in a values-driven environment.
Growth & Stability
Join a financially sound organization with a long-term strategic vision and commitment to operational excellence.
Autonomy with Support
Operate with meaningful decision-making authority while partnering closely with executive leadership.
Education & Experience
Required:
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience).
10+ years of construction industry experience with demonstrated leadership responsibility.
Proven experience overseeing large, multi-disciplinary teams.
Strong knowledge of construction contracts, project delivery, and operational best practices.
OSHA 10 certification required (OSHA 30 preferred).
Valid driver's license and ability to travel locally as required.
Preferred:
Electrical contracting industry experience.
Experience managing branch-level P&L responsibility.
Skills & Abilities
Results-driven with strong initiative and competitive mindset.
Strategic and critical thinker with sound judgment.
Motivational leader who drives accountability and engagement.
Adaptable, resilient, and comfortable operating in dynamic environments.
Strong communication skills across all levels of the organization.
Effective delegator with disciplined follow-through.
Proficient with Microsoft Office, ERP systems, and construction management software.
Working Environment
This role is primarily office-based with periodic exposure to job sites, requiring appropriate PPE. The Branch Manager must be able to communicate effectively, perform routine physical tasks, and lift up to 40 pounds as needed.
Next Steps
If you are an experienced construction leader who thrives in ownership-driven roles and is motivated by building strong teams, driving profitability, and leading branch-level success, we encourage you to apply. This is an opportunity to make a meaningful impact while leading a critical business unit within a growing organization.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to legally protected characteristics.
$35k-47k yearly est. 1d ago
Area Operations Manager
Workspire
Service manager job in Cedar Rapids, IA
Compensation: $140,000-$185,000 Base + Performance Bonus
About the Opportunity
We're partnering with a growing industrial construction organization seeking a senior operations leader to oversee regional performance across complex industrial and mission critical data center projects. This role sits at the intersection of operational execution, financial accountability, workforce leadership, and long term growth.
This position is ideal for a hands on leader with proven experience delivering data center and other mission critical infrastructure who understands how to scale teams, manage risk, and execute work in schedule driven, safety sensitive environments. You'll work closely with regional leadership and cross functional partners to ensure projects are delivered safely, profitably, and to the quality standards required in data center environments.
You'll Do
Lead all operational activities for a defined construction area with full P and L responsibility
Oversee multiple concurrent data center and mission critical industrial projects from mobilization through closeout
Partner with estimating and preconstruction teams on bid reviews, constructability input, and execution planning for data center builds and expansions
Manage forecasting, cost control, and margin performance across active mission critical work
Lead, mentor, and support Project Managers, Superintendents, General Foremen, and field leadership
Oversee recruiting, deployment, and retention of large craft workforces supporting data center construction
Set and enforce safety, quality, and environmental standards aligned with data center and mission critical requirements
Conduct regular field reviews focused on safety, productivity, commissioning readiness, and schedule adherence
Participate in client meetings including pre bid reviews, contract kickoff meetings, and post project evaluations
Support regional growth initiatives across data center and industrial markets through operational excellence
Collaborate with internal teams to identify opportunities for expanded scope and repeat work within mission critical accounts
What We're Looking For
15 or more years of experience in industrial construction operations
Demonstrated experience delivering data center or mission critical infrastructure projects
Prior progression through field leadership roles such as Foreman and Superintendent
Proven success managing multiple large scale projects with tight schedules and uptime requirements
Experience overseeing workforces of 200 or more craft employees
Strong financial acumen with experience managing budgets, forecasts, and cost controls
Familiarity with job costing platforms such as HCSS or similar systems
Proficiency with Microsoft Office tools
OSHA or equivalent safety training
Valid driver's license and ability to travel locally as required
Why This Role Stands Out
Senior leadership role supporting data center growth and mission critical expansion
Direct influence on regional performance and long term market presence
Opportunity to lead complex, schedule driven projects with high visibility
Strong operational support paired with executive level backing
Competitive compensation, bonus potential, and comprehensive benefits package
Workspire Insight
At Workspire, we partner exclusively with organizations that value experienced leadership, operational discipline, and long term investment in mission critical talent. Every role we represent is vetted for impact, advancement potential, and cultural alignment because where and how you work matters.
EEO Statement
Workspire and our client partners are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$29k-42k yearly est. 3d ago
Customer Service Manager
International Paper 4.5
Service manager job in Cedar Rapids, IA
**Pay Rate** : $69,500 - $92,600 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**The Job You Will Perform:**
+ Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.
+ Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements.
+ Provide significant process and/or product expertise, and be a subject matter expert resource for other team members.
+ Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations.
**The Skills You Will Bring:**
+ High school diploma or GED
+ Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
+ Preferred experience working in a manufacturing environment
+ Preferred computer data-entry experience
+ Eight or more years of customer relations experience in the Corrugated Box Industry
+ Builds Effective Teams
+ Collaborates
+ Customer focus
+ Decision quality
+ Directs Work
+ Drives Engagement
+ Ensures Accountability
+ Manages conflict
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**About Us**
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets
**The Career You Will Build:**
Leadership training, promotional opportunities
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
**Job Identification** 2000429
**Job Schedule** Full time
**Locations** 920 Shaver Rd NE, Cedar Rapids, IA, 52402, US
$69.5k-92.6k yearly 15d ago
Service Lead
Lolli & Pops 4.5
Service manager job in Coralville, IA
As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
While there is no single recipe for an excellent Service Lead, the following are qualities and experiences we recognize as contributing to the success of our best management teams:
Exceptional interpersonal skills:
you are energized by working with people, both guests and your team
A passion for meticulous quality:
you understand that strong organization creates a highly efficient team
A bias towards action:
you have the ability to lift and mobilize medium to large items up to 75 lbs. using appropriate safety techniques and do not hesitate to roll up your sleeves and do what it takes to get the job done
The desire to be coached and mentored:
you see potential in yourself and enjoy growing that potential
An eye for detail:
you know that the little things, be it cleanliness, the extra touch or a few decimals can make all the difference
The desire to problem solve:
you like finding problems and fixing them
The ability to multitask:
you can prioritize and execute at many different tasks each day
A positive attitude and fun-loving spirit:
you are an optimist who freely embraces your inner child and enjoys having fun while you work
Flexible availability
: you want to work at our busiest times, and flex your availability to meet the needs of the business
Our Company values are important to us! We are:
Guest-icated our guests are at the heart of everything we do
Collaborative we are a joyful mix of unique individuals working together
Agile we are flexible and open to change in order to be the best we can be
Authentic we honor what's real and authentic and give feedback from the heart
Betterment we have a never ending drive to continuously improve
We can't wait to meet you!
Lolli
&
Pops
is an equal opportunity employer and values diversity at our company
. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Lolli & Pops is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
$28k-48k yearly est. 60d+ ago
Parts & Service Area Manager - Iowa City, IA
Stellantis
Service manager job in Iowa City, IA
The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.
This role serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits.
The qualified candidate will be expected to:
Review and analyze dealer performance, advertising, staffing, financial statements
Consult with dealers to maximize their overall service and parts operations
Motivate and lead independent entrepreneurs to high levels of performance
$48k-72k yearly est. 16h ago
House Operations Manager (Nursing) - Children's and Women's Services - 60% Weekend Days
Uiowa
Service manager job in Iowa City, IA
Provide managerial and clinical leadership for Children's and Women's Services Nursing Division. Ensure that all staff provide safe clinical care and have the education, methods and resources to accomplish their performance objectives. Positions in this job family usually have limited involvement in direct patient care and focus their efforts in planning, organizing, directing, evaluating, and improving health care operations, clinical education programs and research programs of clinical and health service departments.
Key Areas of Responsibilities include but not limited to:
Hire, Develop and manage the performance of staff in a departmental unit or functional division
Prepare budget or assist in development; provide projections and recommendations. Manage financial data and monitor budget to meet goals. Resolve budget discrepancies
Identify trends and determine QA priorities. Develop quality standards. Allocate resources to meet quality and productivity expectation. Develop, implement and monitor plan to enhance patient satisfaction
Identify needs, trends, and forecasts in order to provide quality patient care
Develop action plans for unit that meet strategic goals; provide progress reports to department director or director of clinical functions
Advocate for needs of unit with healthcare leaders; may collaborate with medical director of unit regarding program development, process improvements, and equipment budgets
Provide clinical education to develop staff competency. Oversee clinical education activities and agreements with other educational institutions
Collaborate with research staff to assure clinical and research needs are met
Percent of Time: 60%
Schedule: Weekend Day Shift, 0700-1930, every 3rd holiday coverage
Location: Stead Family Children's Hospital
Pay Plan: *****************************************************************
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
For more information about Why Iowa?, click here
Education Required
Bachelor's or Master's in Nursing is required. Preferred Master's degree (in nursing, MBA or healthcare related) or Doctorate (DNP, PhD). If candidate does not have a Master's Degree they will be strongly encouraged to obtain one within 5 years of starting position.
Experience Required
Current License to practice nursing in Iowa
Considerable (2-3 years) experience and demonstrated skill in leadership/management roles
Recent experience in clinical practice
At least two years' experience in pediatric acute care nursing or OB acute care nursing
Experience with unit operations including human resources, financial management, quality initiatives, and compliance with regulatory environment with various federal and state agencies and the Joint Commission
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment where people of all backgrounds and perspectives feel welcomed and appreciated; or demonstrated the ability to do so
Excellent written and verbal communication skills
Ability to collaborate with physicians, staff, patients, families, outside agencies/vendors, and the community
Experience modeling service excellence principles/standards
Desirable Qualifications
Certification in a role or specialty through a nationally recognized professional nursing certification body. If not currently certified, must seek certification in a role or specialty as soon as eligible to sit for the exam
Experience working in large academic medical center
Experience with high acuity Labor and Delivery service
Experience with pediatric or neonatal critical care patients
Experience working in union environment
Ability to problem solve and manage resources, across multiple areas
In order to be considered for an interview, applicants must upload a resume and mark it as a “Relevant File” to the submission.
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Megan Garton at **********************
Additional Information Compensation Contact Information
$32k-56k yearly est. Easy Apply 11d ago
District Manager - Iowa
Iowa Cannabis Company
Service manager job in Iowa City, IA
Join a thriving, established cannabis company (200+ employees) poised for its next stage of growth. We're looking for a high-impact District Manager to lead multiple retail store locations. This role is ideal for a results-driven leader who excels at coaching, strategy execution, and operational excellence across multiple teams. You'll serve as the key link between corporate strategy and frontline execution-driving performance, profitability, and culture at the store level.
Key Responsibilities:
Lead and develop store teams
Coach and mentor General Managers to deliver outstanding customer experiences, build strong in-store teams, and foster a high-performance culture.
Drive financial results
Own district P&L, monitor KPIs, and guide GMs on labor planning, sales targets, and cost control.
Execute operational strategy
Ensure consistent compliance with policies, brand standards, and safety protocols across all locations.
Visit stores regularly
Conduct walkthroughs, audits, and coaching sessions to improve store execution and support leadership development.
Support hiring and talent development
Partner with HR to recruit top talent and build a bench of future leaders within your district.
Collaborate cross-functionally
Work with Marketing, Merchandising, Supply Chain, and Finance teams to align on promotions, inventory, and process improvements.
Champion the customer experience
Set the standard for service excellence and ensure a unified, brand-aligned experience in every store
Job Requirements:
8+ years of progressive retail leadership, including 3+ years of multi-unit experience
Bachelor's degree preferred (or equivalent experience)
Strong P&L management and analytical skills; data-driven decision maker
Strong team leadership, cross-functional collaboration, and proven ability to coach and develop leaders
Excellent communication, organization, and time-management skills
Comfortable with frequent travel and a flexible schedule (including evenings/weekends)
Strong problem solving, negotiating, and critical judgment skills
A high level of integrity, personal motivation, adaptability, and sense of urgency
Commitment to maintaining confidentiality and managing sensitive information
Ability to commit to working in office 100% of the time
Successfully pass a pre-employment criminal background check
Minimum 21 years of age
Benefits and Compensation:
Annual Salary of $90,000 - $120,000, Plus Bonus.
Employee discount includes 50%
Free Employee Assistance Program (EAP)
Paid Sick Leave (PSL) and Personal Time Off (PTO).
Medical, Dental, Vision, and Life Insurance
Paid float holiday for the following: New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Equal Opportunity Employer:
Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.
$90k-120k yearly Auto-Apply 60d+ ago
Inside Service Manager
Saige Partners LLC
Service manager job in Cedar Rapids, IA
We strive to be Your Future, Your Solution to accelerate your career!
The Inside ServiceManager is responsible for delivering an exceptional customer experience and ensuring customer satisfaction goals are consistently met. This role serves as a key liaison between Sales, Service, Marketing, Engineering, and Manufacturing, supporting dealers, customers, and end users. The Inside ServiceManager oversees inside service operations, technical support, and warranty functions while driving continuous improvement across service processes and systems.
Key ResponsibilitiesLeadership & Team Management
Lead all aspects of people management, including hiring, onboarding, training, performance management, coaching, discipline, and termination.
Ensure team members meet performance expectations while delivering timely, high-quality service to internal and external customers.
Establish, implement, and monitor short- and long-term goals for the inside service team.
Maintain strict confidentiality and professionalism at all times.
Demonstrate confidence and sound judgment when navigating complex situations, difficult conversations, and organizational change.
Service Strategy & Cross-Functional Collaboration
Partner closely with Sales and Service leadership to direct resource allocation and prioritize inside service activities.
Collaborate cross-functionally to ensure seamless customer interactions and alignment with customer service objectives.
Develop and implement new service offerings, training programs, documentation, and support tools.
Lead the development and integration of software platforms and tools utilized by Field Service and internal teams to enhance the overall customer experience.
Ensure departmental systems (including JDE, ADP, SolidWorks, and related tools) effectively support business needs.
Technical Support, Productivity & Process Improvement
Work with Sales, Engineering, Quality, and dealer networks to analyze, troubleshoot, and resolve product-related issues.
Provide input and feedback on new product development, enhancements, and ongoing maintenance requirements.
Identify and implement process improvements related to warranty administration, customer relations, and issue resolution.
Oversee and support the C-Tech training program.
Conduct root cause analysis and develop corrective action plans, including Service Bulletins or recall initiatives when required.
Manage and support projects involving technical support, sample coordination, prototyping, field testing, product validation, and intellectual property activities.
Engage with customer and dealer personnel to provide field insights that support product development, market strategy, and marketing communications.
Qualifications & Required Skills
Bachelor's degree in Business, Agricultural Systems Technology, Agricultural Business, Engineering, or a related field - or equivalent combination of education and 4-5 years of relevant experience.
Experience supporting or contributing to product development initiatives.
Strong understanding of end-user markets and industry dynamics.
Proficient computer skills and comfort working with multiple systems and software tools.
Excellent analytical, problem-solving, and decision-making abilities.
Demonstrated leadership skills with the ability to influence, motivate, and guide teams.
Extensive experience in supplier relationship management.
Strong understanding of customer needs, market requirements, and service expectations.
Ability to develop and execute sourcing strategies aligned with business objectives and market conditions.
Willingness to travel a minimum of six weeks per year.
Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at ***********************************
$44k-72k yearly est. 2d ago
District Manager
Planet Fitness-PF Baseline Fitness
Service manager job in Iowa City, IA
Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region, including but not limited to:
o Outstanding member experience
o Planet Fitness and Baseline Fitness brand standards
o Club cleanliness
o Policy implementation
o Weekly payroll approval
o Front desk management
o Facility maintenance and repair
o Vendor and inventory
Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
Develop and train staff to build a bench for the Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
District manager schedules are approved by the Regional Manager monthly.
The expectation is that 70% of the District Managers time is spent in the clubs.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
High school diploma
Willingness to travel
At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$62k-105k yearly est. 30d ago
District Manager, Core-GE
Global Payment Holding Company
Service manager job in Cedar Rapids, IA
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About Global Payments
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We're a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper. If you're passionate about helping business owners thrive-and you love selling technology that transforms the way they run their operations-join our dynamic, growth-minded team. Together, we'll shape the future of commerce.
Overview:
Are you a sales superstar that wants to lead a sales team without retiring your sales bag? Do you want to help business owners take control and get back to what they love? Do you love sharing your passion for sales with the new sales rep your boss just recruited to the company, but wish there was a way to earn extra income for the knowledge you pour into others while in the field?
If you answered yes to any of those questions, our District Manager role is perfect for you! We provide businesses with the payments platform they need to run smoother and grow faster. With a product that provides business owners with all the tools they need to succeed, you will create your own epic sales leadership story. If you believe in BIG opportunities, and you are ready to step into the spotlight-we want to make you and your team the main characters!
Your Mission:
As a District Manager, you'll be the ultimate sales pro, responsible for driving revenue growth and net new business while also building and leading a team of sales professionals. You'll use your consultative skills to work closely with your Director and set appointments with business owners through every channel possible - phone, face-to-face, referral partnerships, and even telepathy if you've got the skills. Then you'll use our top notch solutions to close sales in our target vertical markets, like restaurants, retail, medical, manufacturing, lodging, auto repair, and salons.
Job Duties:
Build Your All-Star Team - Recruit new talent to join your team because you know that working with awesome people is half the fun.
Seal the Deal - Close sales and help businesses level up with our top notch payments solutions. Be a business matchmaker!
Power Up with your Director - Work closely with your Director to set up key appointments. They've got your back so you can show your true potential!
Turn Small Talk into Big Business - Network like a social butterfly to build referral partnerships that keep the leads rolling in.
Master the Art of the Pitch - Schedule and wow business owners with how our product can help their business transcend.
Become the Business Whisperer - You get what business owners need and you have the perfect solution!
Desired Skills & Capabilities:
Networking and Communication Champ
Player-coach who wants to lead a winning team
Driven sales hunter
Ability to recognize and foster growth for the sales team
Professional demeanor and impeccable integrity
Urgency - You follow through with speed and precision
Enjoys cold-calling and speaking with people face to face
Payments Industry Insider - you have experience in the field
Minimum Qualifications:
18 years of age or older
This position requires regular driving to visit client sites, therefore a valid drivers license is necessary
Live in area relative to job posting location
Ability to be in the field, a minimum of 75% of the time
Preferred Qualifications
High school diploma/GED
3+ years of Sales and Leadership experience
Compensation
Ready to grow your career and your paycheck? Here's the breakdown
Annual On-Target Earnings (OTE): $150,000+
Base Salary: $60,000+
Residual Income: Keep earning from your hard work
Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals.
Your total compensation will depend on your skills, performance, and location. Let's build your future together - Apply now!
Benefits
We offer a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: ****************************************************************
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
#LI-remote
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ******************.
$60k-150k yearly Auto-Apply 5d ago
Service Manager
Dave Wright Nissan Subaru
Service manager job in Hiawatha, IA
AWARDED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES!
FAMILY OWNED AND OPERATED!
OUR BUSINESS IS GROWING AT A RAPID RATE!
The ServiceManager is a crucial position in the overall success of the service department. This person must have passion for serving. Serving both our customers and fellow employees. The ServiceManager will provide guidance and training to our team of advisors and step in to assist guests whenever needed.
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
ServiceManager Requirements:
Hold staff accountable to our processes
Achieve above average Customer Service scores for the department
Provide training to service department personnel
Assist guests in a professional and courteous manner
Positive, upbeat energy
Excellent communicator
Excellent written and verbal skills
Confident, strong and engaging personality
Detail Oriented
Career Oriented
Valid driver's license
ServiceManager Benefits:
Paid Vacation, PTO days and Holidays
Health, Life, Dental, and Vision Insurance
Company Contributed 401K
Additional Benefits Include:
Exciting company Christmas Party
3 National Holidays each month
Company golf outing
Appreciation for a job well done
Apply to our ServiceManager position today!
$44k-72k yearly est. Auto-Apply 17d ago
Supervisor of Nursing Services
Radiant Health 3.9
Service manager job in Marion, IA
Are you a Registered Nurse who thrives in leadership, values collaboration, and is passionate about improving access to high-quality behavioral health care? Join Radiant Health as a Supervisor of Nursing Services and play a key role in shaping excellent, trauma-informed outpatient care.
About the Role
The Supervisor of Nursing Services provides leadership, oversight, and clinical support for our outpatient medication clinic. This role ensures smooth daily operations, high clinical standards, and a positive, professional team culture. You'll supervise and support CMAs, RMAs, and LPNs while serving as a clinical resource and partner to providers and interdisciplinary teams.
What You'll Do
Provide daily supervision and clinical oversight to CMAs, RMAs, and LPNs
Lead staffing efforts including hiring, scheduling, training, and performance evaluations
Assign and monitor clinical tasks to ensure timely, high-quality care
Administer psychiatric medications and monitor for therapeutic response and side effects
Promote trauma-informed, culturally responsive, and client-centered nursing care
Ensure accurate and timely documentation in the EHR
Maintain compliance with CCBHC standards, agency policies, and state and federal regulations
Support providers by preparing patients and coordinating clinical care needs
Manage day-to-day clinic flow and troubleshoot operational challenges
Step in to cover RN Stabilization duties as needed
Apply today and help lead compassionate, high-quality care for our community!
Qualifications
Graduate of an accredited school of nursing.
Licensed as a Registered Professional Nurse in the State of Indiana or compact license.
Ability to understand all Federal, State, and Local regulations that are applicable to the practice of Nursing.
Has or be willing to obtain CPR Certification.
Has or be willing to obtain Crisis Prevention & Intervention Certification.
Must be able to hear, see, speak and be ambulatory for observation and communication regarding client care.
Able to work variable work hours to accommodate specific staffing needs.
Minimum 2 years of clinical nursing experience, preferably in behavioral health, primary care, or outpatient settings.
Experience supervising or leading clinical support staff (CMA/RMA/LPN) strongly preferred.
Commitment to continuous learning, quality improvement and client centered care.
$34k-45k yearly est. 1d ago
FOH Service Supervisor
Barrel House 4.0
Service manager job in Coralville, IA
The Front of House (FOH) Service Supervisor is a team leader and is primarily responsible for overseeing employees and guiding the tempo of service throughout operations at Barrel House. A Supervisor position monitors team members' participation to ensure everyone has proper training and provides additional training if needed. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.
Company Overview:
At Barrel House, the foundation of any position is our We CARE Culture™. The Barrel House Team displays Commitment, Attentiveness, Respect, and Excellence in every decision they make; for both customers and fellow team members.
Core Responsibilities:
Managing the workflow of day-to-day operations for their employees by creating team objectives, assigning, and delegating tasks
Communicates with the general manager regarding all issues that happen on a shift. Create and distribute reports to update the company on the team's progress.
Responsible for quality leadership in the restaurant promoting positive employee morale. Leads by example.
Motivate and encourage team members to recognize and embody the Barrel House We CARE Culture.
Ensures Barrel House Steps of Service, service standards are being met.
Determine the completion timeline and monitor progress to keep the project on track and on schedule. Develop a strategy that the team members can use to better reach
goals.
Responsible for training and implementing roll-out specials to all FOH team members.
Manages FOH Service Staff and ensures checklist duties are complete.
Ensures bar standards are being followed & supervises or coordinates activities of bartending staff engaged in cocktail preparation.
Responsible for completing a liquor order and forwarding to the GM for review.
Backs up all FOH personnel as needed, including running orders to the guest's table.
Communicate clear instructions & delegates responsibilities to team members.
Ensures menu items are prepared properly by monitoring and overseeing Expediting role (Expo).
Delivers quality guest service and monitors the level of service throughout the restaurant.
Assisting in the development of strategies that the team members can use to better reach goals.
Assessing the work performance of their employees and identifying areas that need improvement
Ensuring that business goals, deadlines and performance standards are met
Training and onboarding new hires to make sure they understand their roles
Setting goals for workers and making sure they comply with the company's plans and vision
Recommend new employees to the human resources team based on an assessment of their performance
Reporting performance records and evaluations to HR and senior management
Adheres to Barrel House company standards, including personal hygiene and appearance.
Adheres to health and safety standards when handling food.
Qualifications:
Efficiently operate a Point Of Sale (POS) system, including Kitchen Display System (KDS).
Be able to work in a standing position for extended periods of time.
Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
Must be able to reliably commute to on-site location.
Must be authorized to work in the United States.
Must be over the age of 18 years old.
Compensation: $17.00 - $19.00 per hour
We want people to become their best at Barrel House (BH), working with BH and being a part of BH. This includes teammates, guests, and our community. Our culture and atmosphere are at the core of how we do things.
At Barrel House we focus on SUCCESS & VALUES within Barrel House Culture. If your values and actions align with the Barrel House We CARE Culture, your potential within our organization is nearly limitless!
If you would like to be at your best and engage with us at a high level, this guide in its entirety may provide greater insight and value toward your growth within our organization. We recommend you read this so you know what to expect through your journey and experience with BH. The expectation is to learn how we communicate and make decisions, so that those working with us and alongside us will contribute, challenge, and grow toward the same goals.
We CARE Culture
C - Create a Positive Experience
A - Attention to Guest Needs
R - Respond Appropriately and Politely
E - Exceed Guest Expectations
$17-19 hourly Auto-Apply 60d+ ago
Retail Assistant Store Manager
L'Oreal 4.7
Service manager job in Cedar Rapids, IA
SalonCentric Retail Assistant Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Assistant Store Manager Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous FT Benefits:
* Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Assistant Store Manager Competencies/Responsibilities:
* Build a Great Team-You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity.
* Set Clear Direction- You work alongside your store manager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively.
* Drive the Business- You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates.
* Lead with Passion- In partnership with your store manager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis.
* Influence and Inspire- You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example.
* Act with Integrity Always- You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates.
Requirements:
* 1 to 2 Years of retail leadership experience
* Self-directed with excellent organizational and time management skills
* Outstanding customer service, written and verbal communication skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
* A Cosmetology license is a plus, but not required
* Salary Range:
From: $18.30
To: $20.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM|FACEBOOK|YOUTUBE|TWITTER|PINTEREST|PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$35k-44k yearly est. 18d ago
Assistant Manager - Coral Ridge - IA
The Gap 4.4
Service manager job in Coralville, IA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$25k-36k yearly est. 60d+ ago
Store Manager
Rack Room Shoes 4.2
Service manager job in Williamsburg, IA
31061
Full Time
Rack Room Shoes
Manages all day-to-day store operations and ensure that compliance exists with all established company policies and procedures. Serves as a trainer and leader to all store associates. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Hiring and employee development responsibilities to include adherence to all policies and procedures in regards to:
Completion of all administrative tasks related to hiring employees
Proper staffing of all employees in accordance with store hours and needs
Ensure training compliance & development of all direct reports
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District Manager, Regional Manager, Senior Regional Manager, Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of corporate and Store Operations policies and procedures
Store Number: 1045
1045 Rack Room Shoes
Pay Range:
The Shops at Williamsburg
1991 O'Donnell Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Williamsburg, Iowa US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$24k-35k yearly est. 60d+ ago
Customer Service Manager
International Paper 4.5
Service manager job in Cedar Rapids, IA
Pay Rate:
$69,500 - $92,600
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried Full-Time
The Job You Will Perform:
Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.
Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements.
Provide significant process and/or product expertise, and be a subject matter expert resource for other team members.
Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations.
The Skills You Will Bring:
High school diploma or GED
Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
Preferred experience working in a manufacturing environment
Preferred computer data-entry experience
Eight or more years of customer relations experience in the Corrugated Box Industry
Builds Effective Teams
Collaborates
Customer focus
Decision quality
Directs Work
Drives Engagement
Ensures Accountability
Manages conflict
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
$69.5k-92.6k yearly Auto-Apply 13d ago
Supervisor, Central Sterilizing Services (2nd Shift)
Uiowa
Service manager job in Iowa City, IA
Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved.
The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville but will need to be available to flex to the university campus in Iowa City.
Responsibilities:
Provide Specialty Clinical/Technical Service
Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing.
Identify training gaps and proactively assess educational needs.
Maintain and update equipment and supplies used in instrument reprocessing.
Performs all duties performed by the Central Service technicians as needed.
Provide Education
Provide health education and feedback to individual staff members relative to department operations.
Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators.
Collaborate/Communicate with Health Care Team
Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care.
Communication to a variety of audiences through data.
Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education
Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc.
Knowledge and compliance to accreditation agencies such as The Joint Commission.
Identify and communicate variances and create action plans to address them.
Assists to ensure staff are compliant with policies, procedures, and regulations.
Human Resources Management
Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services.
Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding.
Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury.
Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved.
Supports management during HR procedures and communicate any issues to HR and CSS leadership.
Pay Level: 4A
Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu)
Required Qualifications:
Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing
Proficient in computer software applications such as Word, Outlook, and Excel
Excellent written and verbal communication skills
A minimum of 2 years related quality or technical experience
Previous supervisory experience
Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution)
Possession of an appropriate driver's license to meet fleet safety standards.
Desired Qualifications:
Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews
Experience managing in a union environment
Experience in a medical field that includes a sterile processing component
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
Resume
Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions.
Additional Information Compensation Contact Information
$35k-56k yearly est. Easy Apply 60d+ ago
District Manager
Planet Fitness-PF Baseline Fitness
Service manager job in Cedar Rapids, IA
Job DescriptionJob Title: District Manager Reports to: Regional Manager Status: Full Time/Supervisor/Exempt Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.
Essential Duties and Responsibilities
Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
Operational consistency amongst all clubs within the region, including but not limited to:
o Outstanding member experience
o Planet Fitness and Baseline Fitness brand standards
o Club cleanliness
o Policy implementation
o Weekly payroll approval
o Front desk management
o Facility maintenance and repair
o Vendor and inventory
Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
Develop and train staff to build a bench for the Club Manager positions.
Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
Handle all incoming email complaints and mystery shops from district location.
District Manager Schedule
District manager schedules are approved by the Regional Manager monthly.
The expectation is that 70% of the District Managers time is spent in the clubs.
When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
High school diploma
Willingness to travel
At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Monthly vehicle reimbursement
Monthly cell phone reimbursement
Unlimited PTO
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
How much does a service manager earn in Iowa City, IA?
The average service manager in Iowa City, IA earns between $35,000 and $90,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Iowa City, IA
$56,000
What are the biggest employers of Service Managers in Iowa City, IA?
The biggest employers of Service Managers in Iowa City, IA are: