The Mission: Why accessi Be?
The internet was designed to be open to everyone, but for people with disabilities, it remains full of barriers. At accessi Be, we are changing that. We are the market leader in AI-powered web accessibility solutions, and we are on a mission to make the internet inclusive, one line of code at a time.
We are looking for an experienced and mission-driven Manager, Accessibility Services to lead our team of Accessibility Experts and oversee the delivery of world-class accessibility services across audits, VPATs, consulting, and training.
This role is central to accessi Be's commitment to helping organizations achieve and maintain digital accessibility at scale. You will own delivery processes, develop best-in-class auditing methodologies, collaborate closely with Product and R&D, and strengthen accessibility fluency across the entire company.
Key Responsibilities:
Team Leadership & Operations
Lead, mentor, and manage a team of Accessibility Experts and related specialists.
Oversee end-to-end delivery of accessibility services including: Accessibility Audits, VPAT / ACR creation, Accessibility consulting engagements and customer and internal training programs
Build scalable, efficient delivery processes ensuring quality, consistency, and operational excellence.
Establish and continually refine auditing practices, frameworks, and tools.
Customer Experience & Vendor Ecosystem
Ensure a best-in-class customer experience across all professional services engagements.
Manage and collaborate with external vendors, contractors, and ecosystem partners.
Work closely with Customer Success, Support, and other customer-facing teams to align service delivery with customer needs.
Cross-Functional Collaboration
Partner with R&D and Product to bring accessibility insights into product direction and innovation.
Support Sales teams with technical expertise, scoping, and accessibility thought leadership.
Collaborate with internal stakeholders to develop GTM strategies in existing and new territories.
Accessibility Knowledge & Internal Enablement
Drive company-wide accessibility knowledge, standards, and practices.
Design and deliver accessibility training for internal teams, especially Product and R&D.
Promote an accessibility-first culture across accessi Be.
Requirements
Experience
5+ years of managerial experience leading accessibility teams in either: An in-house accessibility department within an enterprise organization, or a professional accessibility service provider / agency.
Strong knowledge of WCAG, Section 508, EAA, ARIA, and accessibility testing methodologies.
Proven experience building accessibility processes, methodologies, and scalable service delivery systems.
Experience collaborating extensively with Product, R&D, Sales, and customer-facing teams.
Skills & Qualifications
IAAP WAS or IAAP CPWA certification is required; additional certifications are a plus.
Deep understanding of digital accessibility across web, mobile, design, and document formats.
Exceptional communication, stakeholder management, and presentation skills.
Ability to translate complex accessibility requirements into clear, actionable guidance.
Advantages
Perks
Why You'll Love Working Here
Scale & Leverage: In this role, your impact is exponential. Every agency you empower helps hundreds of websites become accessible.
Growth: We are scaling fast, and our Partner Program is a massive focus for the company.
The Vibe: We work hard, but we don't take ourselves too seriously. Expect a collaborative culture, open doors, and a team that actually likes each other.
The Perks: Competitive Salary + Uncapped Commission, Equity, Comprehensive Health Benefits, Generous PTO.
Salary Expectations: $120,000 - $140,000 base salary
Qualities
$120k-140k yearly 1d ago
Customer Growth Strategist - Financial Services
Accenture 4.7
Service manager job in New York, NY
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
+ Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
+ Conduct research and analysis on customer needs, market trends, and competitive activity.
+ Execute rapid testing protocols with real and synthetic customers to validate concepts.
+ Synthesize findings into actionable recommendations for prioritization and launch.
+ Collaborate with design, product, and marketing functions to shape propositions.
+ Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
+ Producing insight and recommendations that directly shape client growth decisions.
+ Effectively applying proprietary methods to accelerate and de-risk validation.
+ Building skills in structured problem-solving and client engagement.
Basic Qualifications:
+ 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
+ Demonstrated consulting experience with client-facing delivery.
+ MBA or relevant innovation program experience a plus.
+ Strong research and analysis skills.
+ Exposure to concept testing, prototyping, or agile product/service development.
+ Excellent communication and collaboration skills.
+ Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $63,800 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York/New Jersey $59,100 to $196,000
Washington $68,000 to $180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$54k-71k yearly est. 1d ago
Operations Manager- EDI/ Customer Service
Executive Profiles, Inc.
Service manager job in New York, NY
JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator
Salary: $90,000+
A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution
Responsibilities
- Collaborate all information with Sales teams to track orders and shipment status
- Analyze and review Open Order Reports to maintain efficiency.
- Manage and follow up on Bulk Orders and identify ATS opportunities,
-Work with Sales communicating any discrepancies or
- Ensure timely release of orders within the current shipping window.
- Monitor the status of inbound shipments and factory orders.
- Issue Return Authorizations (RAs) and Return to Vendor (RTVs).
- Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers.
- Oversee the allocation of incoming shipments and goods.
- Maintain clear communication with the warehouse team.
- Handle Charge Backs and Credit Memos.
- Receive EDI transfers and ensure compliance.
- Generate and review the open pick ticket report.
-Follow up on back orders to ensure customer satisfaction.
SKILLS:
Comprehensive knowledge of EDI data structures
Knowledge of business transaction lifecycles
Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus
Strong verbal and written communications skills
Able to troubleshoot problems
Strong attention to detail
$90k yearly 1d ago
Senior Manager - US Consumer Services Compliance, Internal Fraud Risk
American Express 4.8
Service manager job in New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
**About the role**
American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.
**Key Responsibilities:**
+ Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
+ Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
+ Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
+ Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).
+ Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
+ Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
+ Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
+ Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
+ Assist with delivery of compliance-related training to business staff.
+ Contribute to reporting of compliance metrics and trends to business leadership.
**Minimum Qualifications:**
+ Bachelor's degree in business, finance, law, or a related discipline.
+ 4 years of experience in compliance, risk management, or control-related roles in financial services.
+ Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending).
+ Experience supporting compliance or operational risk within a business or first line function.
**Preferred Qualifications:**
+ Compliance or risk certification (e.g., CRCM, CAMS, CCEP).
+ Familiarity with issue management, risk assessments, and control testing processes.
+ Experience working in a matrixed environment or with cross-functional teams.
**Skills & Competencies:**
+ Strong attention to detail and critical thinking skills
+ Ability to analyze regulatory requirements and apply them in a business context
+ Effective communication and relationship-building skills
+ Proactive, self-motivated, and comfortable managing multiple priorities
+ Sound judgment and problem-solving capabilities
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Compliance
**Primary Location:** US-New York-New York
**Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-Florida-Sunrise
**Schedule** Full-time
**Req ID:** 25019513
$103.8k-174.8k yearly 1d ago
Legal Operations Manager (USA)
Trexquant Investment 4.0
Service manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
#J-18808-Ljbffr
$83k-135k yearly est. 1d ago
Business Operations Manager
Allium
Service manager job in New York, NY
Allium makes blockchain data accurate, simple and fast Blockchain data is hard, messy, and chaotic When we started out in late 2021 our thesis was simple - blockchain data, despite it being public and free, was difficult to understand, clunky to access and troublesome to maintain. Answering a simple question like "Who are the biggest Ethereum token holders over time?" requires an engineering team to run their own RPC nodes, ingest the full history of the blockchain, clean the data, transform the data and finally summon a wizard to cast a complex SQL query.
Accessing data is hard because blockchains are optimized for Writes and not Reads
Why is it so hard? Blockchains have historically been optimized for Writes (getting data onto the blockchain) and less for Reads (getting data OUT of the blockchain). This is because optimization efforts were focused on increasing transaction throughput and building fault tolerant and scalable consensus algorithms. This neglect makes it hard to get data out efficiently and reliably at scale.
Parsing and interpreting blockchain data requires both deep domain expertise and data manipulation
To quote Tim Roughgarden, Columbia Professor, "Blockchains are (virtual) computers, not databases." They are Turing machines that support general computations, and anyone can write and deploy their own smart contract for their own use case. This nearly infinite number of use cases leads to the fragmentation of data schemas for different purposes. Standardizing these schemas requires deep domain expertise to turn esoteric technical outputs into clear information for specific concepts like tokens, NFTs, stablecoins and DEXs.
Allium abstracts the complexity with a simple way to query blockchain data
Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we've archived across 100+ blockchains is in the petabytes and growing exponentially.
Google and Bloomberg had to organize the world's public financial and webpage data, Allium is on a mission to do the same for blockchain data
This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role the industry's most exciting trends:
About our customers
We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds.
The Role
We're looking for a Business Operations Manager to help scale Allium's commercial engine - driving clarity and structure across pricing, revenue strategy, and contract operations. You'll partner directly with leadership across Finance, Sales, and Product to bring analytical rigor and operational excellence to how we price, package, and deliver Allium's data products.
You should be energized by messy problems, able to translate business context into systems and frameworks, and have the judgment to navigate both commercial and legal nuance (e.g. redistribution rights, data licensing, and usage-based pricing).
What You'll Do
Pricing & Monetization
Build, test, and refine pricing models for Allium's APIs, data shares, and enterprise contracts - balancing revenue growth, customer value, and scalability
Analyze usage data and customer segmentation to inform pricing tiers and packaging decisions
Partner with Product and Sales to operationalize pricing changes across quote-to-cash systems
Commercial Operations
Review and standardize commercial terms in customer agreements (data usage rights, redistribution rights, SLAs, renewals, etc.)
Drive consistency and compliance across deal structures - ensuring all signed contracts translate cleanly into billing and revenue workflows
Own dashboards and reporting around ARR, renewals, and discounting trends to guide GTM decisions
Manage tasks and processes required to sustain & grow enterprise relationships (e.g. SOC compliance, compliance reviews by customers, third-party onboarding & contracting, intercompany management)
Strategic Projects
Partner with leadership to model new revenue lines, self-serve motions, and usage-based pricing experiments
Build scalable processes around pricing approvals, MSA/DPA alignment, and legal-finance handoffs
Be the connective tissue between sales execution and financial integrity - ensuring decisions ladder up to Allium's business goals
About you
4-7 years of experience in BizOps, Strategy, or Finance - ideally with exposure to pricing, deal desk, or commercial operations
Prior experience at a data platform, infrastructure, or analytics company is a strong plus
Familiarity with data licensing or redistribution rights (bonus if you've worked with SaaS, API, or enterprise data contracts).
Comfortable working in ambiguity and iterating quickly - you bias for progress over perfection
Analytical, structured thinker with strong spreadsheet and system fluency (Salesforce, Excel/Sheets, and/or SQL)
Excellent communicator who can distill complex issues into clear business recommendations
Embodies Allium's values - Extreme Ownership, High Agency, and Strong Opinions (Loosely Held)
Don't take our word for it, what our customers say about us (********************************
What some ~cool people have to say about us:
Mario Gabriele from The Generalist's Future 50 Startup List: ***********************************************************************************************
Tomasz Tungus from Theory Ventures: *****************************
Bucky Moore from Kleiner Perkins: ************************************************************
Ok.. now for some tough love, here are the values we strive for at Allium:
Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency
Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don't know it, learn it. If you can't learn it, find someone or a product that does it. If you can't find someone, find someone who can find someone. It is never lack of resources, but lack of resourcefulness.
High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you're looking for a superpower, you can't go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life
Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It's one thing to say We need to do XYZ this better & it's another thing to build an MVP and say "This is the way we should do things". The proof of work and momentum goes a long way.
Strong Opinions On the Future (loosely held) It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time.
Sense of (allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals
About the team
We invite people of all backgrounds (***************************** We have engineers who learnt coding much later in life, who learnt coding on the side, we have engineers who are still in school and we also have engineers who went to the top schools (CMU, Stanford, UIUC, UPenn, Oxford, NUS, Cornell), all are welcome if one comes in with a curious mind and an infectious work ethic.
Administrative Benefits
Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents
Note: The sun never sets on Allium - we hire from any geographical location as long as you are willing to overlap 2 hours overlap on NYC mornings Mon-Thurs from 10am-12pm ET. We have people based in New York, Seattle, Singapore and Australia
All applicants have to answer this pop quiz: "What is an Allium? What is your favorite Allium?". Bonus points for the right pronunciation.
$76k-127k yearly est. 1d ago
General Manager - Luxury Residential Building
Advice Personnel 3.8
Service manager job in New York, NY
An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management.
Responsibilities:
Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality.
Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents.
Direct the daily operations of the property, encompassing all residential, amenity, and common areas.
Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies.
Support hiring, onboarding, and continuous staff training.
Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships.
Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns.
Ensure full adherence to building codes, safety regulations, and city/state housing requirements.
Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation.
Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis.
Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations.
Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs.
Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities.
Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters.
Requirements:
12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity.
Experience with NYC affordable housing compliance.
Experience leading high-performing teams and overseeing all aspects of property operations.
Proficiency in Yardi and strong financial and budget management skills.
Excellent resident relations, communication, and vendor management abilities.
Commitment to operational excellence, safety, and superior service standards.
Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits.
The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives.
Please send your resume for immediate consideration to: nlipari@adviceny.com
If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated.
Advice Personnel
*Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
$175k-200k yearly 2d ago
GTM Strategy & Operations Manager
Anrok, Inc.
Service manager job in New York, NY
San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
Our customers include:
40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor
We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.
We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team.
In this role, you will
Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting
Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations
Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution
Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale
Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization
What excites us
4-6 years of experience in GTM/revenue operations, sales operations or a similar role
Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale
Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact
Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background
You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required
Bonus points for experience in partner/channel sales operations
What we offer
The equity upside of an early-stage startup with the product-market fit of a later-stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Annual team off-sites and in-person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.
At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
$80k-128k yearly est. 1d ago
Overseas Restaurant Operations Manager
Comrise 4.3
Service manager job in New York, NY
Salary: $100,000 annually
We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals.
Key Responsibilities
Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets.
Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams.
Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency.
Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions.
Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards.
Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
$100k yearly 1d ago
On-Site General Manager - Property Management
Douglas Elliman Property Management 4.1
Service manager job in New York, NY
The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler.
Key Responsibilities
Regulatory & Administrative Management
Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations.
Ensure full compliance with all legal, regulatory, and reporting obligations.
Oversee collections, tenant accounts, and arrears management.
Manage payroll for all site employees.
Utilize Yardi and AvidXchange for financial, operational, and invoicing functions.
Operations & Maintenance
Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety.
Manage ongoing and planned capital improvement projects, including:
Gas pipe replacement
Roof replacements
Facade work
Mechanical and structural upgrades
Coordinate and supervise 3rd‑party contractors for apartment and building renovations.
Leasing & Marketing
Oversee the renovation, marketing, and leasing of all vacant units.
Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover.
Financial Management
Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations.
Negotiate and manage vendor contracts.
Support ownership with long‑term capital planning.
Staff Leadership & Supervision
Supervise and support:
25 handymen and porters
6 office staff members
Ensure high performance through training, delegation, and ongoing evaluation.
Maintain strong communication across all departments and foster a professional, accountable workplace culture.
Qualifications
Extensive experience managing rent‑stabilized, multi‑building residential portfolios.
Strong knowledge of NYC housing regulations and compliance standards.
Demonstrated ability to manage large field and office teams.
Proficiency with Yardi and AvidXchange platforms.
Strong organizational, communication, and problem‑solving skills.
$68k-128k yearly est. 4d ago
Product Operations Manager
Loanbud
Service manager job in New York, NY
Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions.
Position Overview
LoanBud is hiring a Product Operations Manager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software.
This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users.
Key Responsibilities
Product Requirements & PRDs
• Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs).
• Define workflows, edge cases, constraints, success metrics, and acceptance criteria.
• Maintain a clear source of truth for product requirements and decisions.
Jira Ticketing & Delivery Support
• Break PRDs into well-scoped Jira tickets with detailed acceptance criteria.
• Maintain backlog clarity, ticket hygiene, and sprint readiness.
• Act as the day-to-day bridge between Product, Engineering, and Operations.
Quality Assurance (QA) & Testing
• Own end-to-end QA across features, releases, and workflows.
• Create and execute test plans, test cases, and regression testing procedures.
• Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies.
• Ensure features are production-ready before release-not after issues surface.
UX & User Journey Optimization
• Continuously review and optimize user journeys across internal and external tools.
• Identify friction points, unclear flows, and usability issues.
• Partner with Design and Engineering to improve clarity, efficiency, and adoption.
Implementation & Internal Rollouts
• Lead readiness and rollout efforts for new features and systems across teams of 50+ users.
• Coordinate training, documentation, and internal communications ahead of launches.
• Ensure new functionality is understood, adopted, and used correctly.
Documentation & Enablement
• Create and maintain product documentation, SOPs, release notes, and internal guides.
• Capture recurring questions and convert them into durable documentation.
• Ensure Credit, Operations, and Customer-facing teams are prepared for product changes.
Customer & Support Mindset
• Approach product work with a customer-success and support-oriented mindset.
• Reproduce reported issues and investigate root causes.
• Feed real-world usage insights back into product improvements.
Requirements
• 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles.
• Proven experience writing PRDs, Jira tickets, and acceptance criteria.
• Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail.
• Experience rolling out new software or systems to teams of 50+ users.
• Strong understanding of UX principles and user journey optimization.
• Comfortable working closely with developers and understanding system behavior (no coding required).
• Excellent written and verbal communication skills.
• Highly organized, methodical, and reliable.
Nice to Have
• Experience in fintech, lending, or regulated software environments.
• Prior customer support or customer success experience.
• Experience coordinating UAT, releases, or internal change management.
• Background working in fast-growing startups or scale-ups.
Be Part of Our Growth Story
Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
$120k-155k yearly 1d ago
Area Manager
Ziering Medical
Service manager job in New York, NY
Ziering Medical is a premier, luxury-focused hair restoration and aesthetics organization committed to clinical excellence and exceptional patient experience. Recognized for its expertise in FUE and FUT hair transplantation, the practice is led by Dr. Ziering and a team of highly skilled specialists. Ziering Medical provides a transformative patient experience, educating individuals about proven hair loss treatments and offering tailored solutions.
Role Description
We are seeking an experienced Area Manager to oversee operations for our New York City and Greenwich, Connecticut locations. This role will be responsible for driving performance, leading teams, and ensuring operational consistency across multiple sites.
Key Responsibilities
· Provide leadership and operational oversight for NYC and Greenwich locations
· Partner with executive leadership to execute strategic initiatives
· Oversee P&L performance, budgeting, and financial accountability
· Ensure best-in-class patient experience and service standards
· Lead, coach, and develop multi-disciplinary teams
· Drive productivity, efficiency, and revenue growth
· Collaborate with sales, marketing, and clinical teams to optimize outcomes
· Ensure compliance with healthcare, OSHA, and company policies
Qualifications
· Bachelor's degree preferred
· Healthcare and/or aesthetics management experience required
· Multi-site leadership experience preferred
· Strong understanding of operations, KPIs, and financial oversight
· Exceptional leadership, communication, and problem-solving skills
· Ability to thrive in a high-end, patient-centric environment
Benefits
Competitive compensation package; including medical, dental, vision, 401(k), paid time off, and professional development opportunities.
$69k-108k yearly est. 1d ago
Operations Manager
Theprintspace
Service manager job in New York, NY
Operations Leader , E-Commerce Fulfillment & Logistics
Type: Full-time, On site
We are looking for a senior operations leader who enjoys taking ownership of complex, high-variance fulfillment systems and making them predictable, resilient, and scalable.
This role sits at the intersection of production, logistics, people, and software in the fast-growing world of social commerce.
At theprintspace, we run high-volume, high-quality e-commerce fulfillment for artists and creators selling directly to their audiences via social commerce. We operate production centres in London, Düsseldorf, and New York, and manage both the storefronts and fulfillment for the creators we work with.
We are looking for a senior operations leader who is comfortable owning a complex, fast-moving system: production, dispatch, logistics, people, and workflows, particularly under peak demand.
The role :
As Senior Operations Manager, you will own and run day-to-day operations at our Brooklyn facility, while actively improving the systems that underpin them.
This is a hands-on leadership role. You will be expected to be close to the work, close to the data, and close to the team while designing processes that scale.
You will be responsible for:
Production operations, including fine art prints and printed apparel
(Giclée, C-Type, DTG)
Dispatch, shipping, and logistics
Stock control and inventory accuracy
Quality control and defect reduction
Workflow design, optimisation, and scaling
Team leadership and coordination, including:
A current full-time team of 5, increasing to 8 within the next 6 weeks
Up to 30 short-term workers during peak periods
Operating Environment (Important) :
This role is best suited to someone who enjoys turning variability into repeatable systems.
We process ~500 orders per day on average, with significant spikes during major sales events.
Most production activity runs between 8am and 6pm, with intensity increasing during peak periods.
Order volume can change rapidly so calm, methodical decision-making under pressure is essential.
We build and maintain our own internal production software. This is actively being improved, and you will work closely with our systems and product teams to refine workflows and tooling based on real operational needs.
What Success looks like :
In this role, success means:
Orders flow through production and dispatch predictably, even under load
Quality issues are caught early and reduced over time
The team understands the system, not just the tasks
Peak periods feel controlled, not chaotic
Processes improve continuously, based on evidence rather than instinct
Your performance will be judged on clear KPIs tracked through our software that relate to production accuracy, efficiency, and adherence to our client SLAs.
Growth Opportunity :
We are growing quickly and plan to triple our U.S. workforce over the next 12 months.
We are not hiring just for today's requirements. We are looking for someone who can demonstrate:
Strong systems thinking
Ownership mentality
The ability to diagnose problems, test solutions, and measure outcomes
A desire to take on greater responsibility as the organisation scales
As we build out our U.S. senior management team, this role has clear scope to grow.
$80k-128k yearly est. 5d ago
Operations Manager
The Interfaith Center of New York
Service manager job in New York, NY
INTERFAITH CENTER OF NEW YORK INC (ICNY)
Operations Manager
NOTE: to be considered, please email your resume and attach a cover letter to *************************.
The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to *************************
Job Summary
Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization.
Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote
Salary: 54,000 - 58,000
Start Date: January 5, 2026
Benefits: Medical and Dental
Operations Manager Job Description
(i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information
(ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors
(iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow
(iv) Improve organizational database use and capacity
(v) Use social media and eblasts to increase engagement and volume of engagers/subscribers
(vi) Create and update a rapid response/text blast for our migrant advocacy work
(vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments
(viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord
(ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings
(x) Facilitate staff meetings and send reminders in follow up
(xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions
(xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ
(xiii) Coordinate and update staff calendar
(xiv) Monitor mailboxes on site and at post office
(xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws
(xvi) Monitor expenses and create outgoing payments/reimbursements using online banking
(xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed
(xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received.
(xix) Reserve meeting rooms, organize catering, and oversee printed materials for
meetings/events including four board meetings per year
(xx) Onboard and off-board interns and employees as needed e.g. server access, handbook
(xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala
(xxii) Attend events at times after hours or offsite to help with check in and on-site coordination
(xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit)
The ideal candidate will possess a combination of skills, experience, and passion in the following areas:
Experience in office management/administration and project management
Outstanding organizational skills for both big picture planning and small details
Strong working knowledge of Microsoft Office is essential
Strong working knowledge of Salsa or similar database solutions
Familiarity with social media platforms and online systems
Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers
Familiarity with design applications like Adobe and Canva preferred
Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors
Effective multi-tasker -- able to manage multiple priorities under deadlines
Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate
Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure
Deep respect for religious/cultural diversity
To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
$80k-128k yearly est. 4d ago
US General Manager (Gourmet Food)
Accur Recruiting Services
Service manager job in New York, NY
Our client is a renowned French Gourmet food brand with a small US operations comprised of the GM and 1 part time assistant. Objective of the Role The General Manager will serve as the brand's principal representative in the United States, directly reporting to the headquarters in France. This individual will be pivotal in enhancing the brand's market share and visibility across the US, with a particular emphasis on luxury hospitality (4 and 5 star hotels. This is their #1 focus), followed by premium retail, and e-commerce sectors. The role is designed for a leader who can drive growth, manage key relationships, and ensure the brand's prestigious reputation is upheld in all endeavors.
Ideal Profile
The ideal candidate is a seasoned professional with director-level sales experience in the luxury goods industry, preferably with exposure to premium food or beverages. This person should have a robust network within luxury hospitality and premium retail sectors, embodying exceptional communication skills to interact effectively with a diverse range of stakeholders. A strategic thinker with a proven success record in sales management and business development, the candidate should also be a confident leader, equipped with excellent IT skills for comprehensive market analysis and reporting.
Responsibilities
Sales : Drive growth by retaining and expanding the customer base, focusing on luxury hospitality, premium retail, and e-commerce. Achieve annual sales targets, lead and develop the US team, and gradually increase the brand's presence in the Americas.
Marketing : Collaborate with the UK marketing team to maintain brand standards in the US, engage in brand and product advocacy, and participate in trade shows and other promotional activities.
Operations : Oversee the development of the operating platform in the US, manage inventory, coordinate finance and logistics operations, and ensure compliance with regulatory requirements.
Reporting : Provide comprehensive reports on sales, financial performance, and market insights to the board, ensuring efficient use of CRM systems for sales and account management.
Leadership : Develop a long-term vision for the brand in the US, under the guidance of the Board of Directors, focusing on luxury sector growth. Hire, coach, and develop the team, becoming a brand advocate and product expert.
Requirements
Director-level sales experience in the luxury goods industry, with a preference for those experienced in premium food or beverages.
Access to a significant network within the luxury hospitality and premium retail sectors.
Exceptional communication and strategic account management skills.
A proven track record in sales management and business development.
Leadership qualities, with the ability to inspire and develop a team.
Proficiency in IT, including spreadsheets and presentation tools.
$65k-125k yearly est. 1d ago
ASSISTANT STORE MANAGER
618 Main Clothing Corp 4.0
Service manager job in New York, NY
Assistant Store Manager About Us For 50 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today's most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships and respect for each other impact the decisions we make every single day.
Job Summary
The Assistant Store Manager reports to the Store Manager and supports the day-to-day operations of the store including but not limited to operations, training, sales, visual merchandising, inventory management, and customer service. The Assistant Store Manager will help manage Sales Associates and Team Leaders in maintaining and driving sales, customer satisfaction, facilities maintenance, loss prevention audits, staffing goals, safety, and inventory control so that work is actualized in accordance with Company defined practices and processes. The Assistant Store Manager is also responsible for opening and closing the store, securing all assets, and acts as the Store Manager in his/her absence.
Responsibilities
Work with the Store Manager and other members of management to create processes or programs in the store that will drive sales and bottom-line profitability.
Ensures service, merchandising, operational standards, and Company loyalty initiatives are met through Company-defined processes.
Partners with Store Manager to ensure that markdowns, signage, and marketing align with merchandise placement.
Consistently creates a welcoming environment in the store in addition to when customers enter or exit the store.
Introduce sales, promotions, loyalty programs, and other brand initiatives.
Complete sales transactions and maintains proper accountability at registers.
Demonstrate initiative, teamwork, and ownership in every interaction.
Maintains the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
Assist with daily store recovery, before, during, and after store hours.
Qualifications
Energetic with excellent verbal communication skills.
Must be able to complete sales transactions in the register system.
Adapts to an environment that changes quickly while managing multiple tasks.
Available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
Ability to spend up to 100% of shift standing and walking.
Must be able to lift and carry up to 20 lbs.
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Disability Insurance
Personal/ Sick Time
Annual vacation
MadRag discount
401(k) Plan
MadRag provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MadRag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
PAY; 18.00 -20.00 PER HOUR
$42k-54k yearly est. 1d ago
Assistant Manager - NYC
Alice + Olivia 4.2
Service manager job in New York, NY
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. The Assistant Store Manager is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. The Assistant Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. This role will support the overall store through the development of a personal client book as well as the growth of the team's client book. This individual will partner with the Store Manager to ensure the operations and systems of the store run smoothly, optimizing profitability and efficiency.
COMPETENCIES:
Customer focus
Drive for results
Team player
Time management
Personal credibility
Business acumen
Communication
Managerial courage
Managing performance
Motivating others
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations
Remain coachable and open to feedback to continuously develop in your role
Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide constant feedback and acknowledgements, with the goal of inspiring and motivating sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
Ensure the integrity of payroll and the payroll process
Ensure that the sales floor is maintained and beautifully reflects the brand
Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
In the absence of the Store Manager, Assistant Manager is responsible to oversee all store operations and maintain store KPI expectations
Partner with entire team to execute open + close checklist, shipments, DOR's and overall store standards
Actively support Diversity, Equity, and Inclusion initiatives
REQUIREMENTS:
Ability to wear face mask throughout shift to protect yourself and others around you
Previous management experience + sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
SALARY & BENEFITS:
$65,000-$75,000/yr plus uncapped commission
Clothing allowance and a competitive discount
401(k) with an employer match
Medical, dental, and vision
Floating holidays
$65k-75k yearly 1d ago
Senior Manager - US Consumer Services Compliance, Internal Fraud Risk
American Express 4.8
Service manager job in New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
About the role
American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.
Key Responsibilities:
Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).
Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
Assist with delivery of compliance-related training to business staff.
Contribute to reporting of compliance metrics and trends to business leadership.
Minimum Qualifications:
Bachelor's degree in business, finance, law, or a related discipline.
4+ years of experience in compliance, risk management, or control-related roles in financial services.
Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending).
Experience supporting compliance or operational risk within a business or first line function.
Preferred Qualifications:
Compliance or risk certification (e.g., CRCM, CAMS, CCEP).
Familiarity with issue management, risk assessments, and control testing processes.
Experience working in a matrixed environment or with cross-functional teams.
Skills & Competencies:
Strong attention to detail and critical thinking skills
Ability to analyze regulatory requirements and apply them in a business context
Effective communication and relationship-building skills
Proactive, self-motivated, and comfortable managing multiple priorities
Sound judgment and problem-solving capabilities
Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$103.8k-174.8k yearly 1d ago
Assistant Executive General Manager
Douglas Elliman Property Management 4.1
Service manager job in New York, NY
Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management.
The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development
(approximately 15,372 units on 320 acres)
. The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations.
Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475
Essential Job Duties and Responsibilities:
Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits.
Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials.
Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely.
Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers.
Ensure the development is always “audit ready” for reviews by government agencies and internal auditors.
Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis.
Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner.
Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction.
Supervise the hiring, training, and performance evaluations for administrative staff.
Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards.
Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets.
Represent the Executive General Manager at meetings with city, state, and federally elected officials.
Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures.
Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner.
Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs.
Attend court proceedings for lease violations or evictions when necessary.
Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations.
Attend building and townhouse association and/or board meetings as required.
Performs other duties as assigned.
How much does a service manager earn in Islip, NY?
The average service manager in Islip, NY earns between $61,000 and $155,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Islip, NY
$97,000
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