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  • Tax - Business Tax Services - Private Tax - Senior Manager

    Ernst & Young Oman 4.7company rating

    Service manager job in Stamford, CT

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Private Tax is a growing practice within EY, and you'll see that growth reflected in your career. The team has a dedicated focus towards serving privately held companies and their owners and their families. These clients span from family owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multi-billion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. This is an opportunity for cross-border and cross-functional teaming. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and acumen. Your key responsibilities Depending on your unique skills and ambitions, you could be managing various responsibilities, from technical planning and advising of clients that include private entities (including C-Corp, S-Corp and Partnerships) as well as high-profile individuals. That will make you a trusted advisor and role model for your clients and for our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues. Whatever you find yourself doing, you'll personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value. You'll also team with our partners and your teams to develop account strategies and identifying and deliver additional services to our clients. Skills and attributes for success Researching tax issues to develop effective tax planning strategies Open to leading teams on all types of tax work from entity to individual Translating complex data from a range of sources into client-ready insights and deliverables Building effective long-term relationships with our clients, understanding their unique needs to provide a tailored service Communicating complex tax issues to non-tax professionals and clients Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge Supervising high-performing teams and sharing your experience and knowledge of leading-practices Identifying and reacting to risks and opportunities to improve our services and processes To qualify for the role you must have, A bachelor's degree in a related field, supported by significant tax, business or financial planning experience and a CPA certification or membership in The Bar Minimum of 8 years of work experience in professional services or professional tax organization A thorough understanding of estate and wealth planning; as well as experience with federal and state personal and trust income tax Experience with flow through entities (S-Corps, Partnerships, LLC's) Experience with C-Corps including income tax provisions and consolidated federal and state tax returns Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds A thorough understanding of automated tax processing systems and laws within your area of technical professionalism Experience managing budgets and projects Willingness to travel as needed, and working in a balanced hybrid environment Ideally, you'll also have A proven record in tax planning for owner and their families A proven record in a professional services environment Experience in coaching and mentoring junior colleagues Executive presence and business development skills Strong analytical skills and attention to detail The ability to adapt your work style to work with both internal and client team members What we look for We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from C-Suite executives to owners and their families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $132,100 to $301,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $158,500 to $342,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $158.5k-342.7k yearly 4d ago
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  • Operations Manager- EDI/ Customer Service

    Executive Profiles, Inc.

    Service manager job in New York, NY

    JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail
    $90k yearly 4d ago
  • Legal Operations Manager (USA)

    Trexquant Investment 4.0company rating

    Service manager job in Stamford, CT

    Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr
    $83k-135k yearly est. 4d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in New York, NY

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 4d ago
  • Industrial Customer Service Supervisor

    Xecutive Recruitment Inc.

    Service manager job in Stamford, CT

    This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.
    $38k-57k yearly est. 20h ago
  • Product Operations Manager

    Loanbud

    Service manager job in New York, NY

    Employment Type: Full-Time Salary Range: $120,000 - $155,000, commensurate with experience LoanBud is a rapidly expanding financial technology platform dedicated to SBA financing, connecting entrepreneurs to a nationwide network of lenders. We build software and processes that remove friction from small-business lending and help entrepreneurs move faster, with greater certainty, through complex financing decisions. Position Overview LoanBud is hiring a Product Operations Manager to sit at the intersection of product vision, execution, and quality. This role is responsible for translating C-suite product vision into clear requirements, ensuring exceptional product quality through rigorous QA, and continuously improving user journeys across internal tools and customer-facing software. This is a hands-on role for someone who thrives in the details-someone who can test, validate, and refine software for long periods without losing focus. You will play a critical role in ensuring that every release is clearly defined, thoroughly tested, well-documented, and successfully rolled out to teams of 50+ users. Key Responsibilities Product Requirements & PRDs • Translate leadership vision and business needs into clear, structured Product Requirement Documents (PRDs). • Define workflows, edge cases, constraints, success metrics, and acceptance criteria. • Maintain a clear source of truth for product requirements and decisions. Jira Ticketing & Delivery Support • Break PRDs into well-scoped Jira tickets with detailed acceptance criteria. • Maintain backlog clarity, ticket hygiene, and sprint readiness. • Act as the day-to-day bridge between Product, Engineering, and Operations. Quality Assurance (QA) & Testing • Own end-to-end QA across features, releases, and workflows. • Create and execute test plans, test cases, and regression testing procedures. • Perform deep, methodical testing across long sessions, identifying edge cases and inconsistencies. • Ensure features are production-ready before release-not after issues surface. UX & User Journey Optimization • Continuously review and optimize user journeys across internal and external tools. • Identify friction points, unclear flows, and usability issues. • Partner with Design and Engineering to improve clarity, efficiency, and adoption. Implementation & Internal Rollouts • Lead readiness and rollout efforts for new features and systems across teams of 50+ users. • Coordinate training, documentation, and internal communications ahead of launches. • Ensure new functionality is understood, adopted, and used correctly. Documentation & Enablement • Create and maintain product documentation, SOPs, release notes, and internal guides. • Capture recurring questions and convert them into durable documentation. • Ensure Credit, Operations, and Customer-facing teams are prepared for product changes. Customer & Support Mindset • Approach product work with a customer-success and support-oriented mindset. • Reproduce reported issues and investigate root causes. • Feed real-world usage insights back into product improvements. Requirements • 5+ years in Product Operations, Product Delivery, Technical Business Analysis, or similar roles. • Proven experience writing PRDs, Jira tickets, and acceptance criteria. • Demonstrated ability to perform deep, sustained QA testing with extreme attention to detail. • Experience rolling out new software or systems to teams of 50+ users. • Strong understanding of UX principles and user journey optimization. • Comfortable working closely with developers and understanding system behavior (no coding required). • Excellent written and verbal communication skills. • Highly organized, methodical, and reliable. Nice to Have • Experience in fintech, lending, or regulated software environments. • Prior customer support or customer success experience. • Experience coordinating UAT, releases, or internal change management. • Background working in fast-growing startups or scale-ups. Be Part of Our Growth Story Join LoanBud and help build software that works-cleanly, reliably, and at scale. Your work will directly improve product quality, internal efficiency, and user experience, while advancing our mission to empower entrepreneurs to gain access to the capital they need to grow.
    $120k-155k yearly 4d ago
  • Operations Manager

    Theprintspace

    Service manager job in New York, NY

    Operations Leader , E-Commerce Fulfillment & Logistics Type: Full-time, On site We are looking for a senior operations leader who enjoys taking ownership of complex, high-variance fulfillment systems and making them predictable, resilient, and scalable. This role sits at the intersection of production, logistics, people, and software in the fast-growing world of social commerce. At theprintspace, we run high-volume, high-quality e-commerce fulfillment for artists and creators selling directly to their audiences via social commerce. We operate production centres in London, Düsseldorf, and New York, and manage both the storefronts and fulfillment for the creators we work with. We are looking for a senior operations leader who is comfortable owning a complex, fast-moving system: production, dispatch, logistics, people, and workflows, particularly under peak demand. The role : As Senior Operations Manager, you will own and run day-to-day operations at our Brooklyn facility, while actively improving the systems that underpin them. This is a hands-on leadership role. You will be expected to be close to the work, close to the data, and close to the team while designing processes that scale. You will be responsible for: Production operations, including fine art prints and printed apparel (Giclée, C-Type, DTG) Dispatch, shipping, and logistics Stock control and inventory accuracy Quality control and defect reduction Workflow design, optimisation, and scaling Team leadership and coordination, including: A current full-time team of 5, increasing to 8 within the next 6 weeks Up to 30 short-term workers during peak periods Operating Environment (Important) : This role is best suited to someone who enjoys turning variability into repeatable systems. We process ~500 orders per day on average, with significant spikes during major sales events. Most production activity runs between 8am and 6pm, with intensity increasing during peak periods. Order volume can change rapidly so calm, methodical decision-making under pressure is essential. We build and maintain our own internal production software. This is actively being improved, and you will work closely with our systems and product teams to refine workflows and tooling based on real operational needs. What Success looks like : In this role, success means: Orders flow through production and dispatch predictably, even under load Quality issues are caught early and reduced over time The team understands the system, not just the tasks Peak periods feel controlled, not chaotic Processes improve continuously, based on evidence rather than instinct Your performance will be judged on clear KPIs tracked through our software that relate to production accuracy, efficiency, and adherence to our client SLAs. Growth Opportunity : We are growing quickly and plan to triple our U.S. workforce over the next 12 months. We are not hiring just for today's requirements. We are looking for someone who can demonstrate: Strong systems thinking Ownership mentality The ability to diagnose problems, test solutions, and measure outcomes A desire to take on greater responsibility as the organisation scales As we build out our U.S. senior management team, this role has clear scope to grow.
    $80k-128k yearly est. 3d ago
  • Operations Manager

    The Interfaith Center of New York

    Service manager job in New York, NY

    INTERFAITH CENTER OF NEW YORK INC (ICNY) Operations Manager NOTE: to be considered, please email your resume and attach a cover letter to *************************. The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city's grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city's immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city's shared social concerns. For further information, go to ************************* Job Summary Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization. Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote Salary: 54,000 - 58,000 Start Date: January 5, 2026 Benefits: Medical and Dental Operations Manager Job Description (i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public's request for information (ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors (iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow (iv) Improve organizational database use and capacity (v) Use social media and eblasts to increase engagement and volume of engagers/subscribers (vi) Create and update a rapid response/text blast for our migrant advocacy work (vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments (viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord (ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings (x) Facilitate staff meetings and send reminders in follow up (xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions (xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ (xiii) Coordinate and update staff calendar (xiv) Monitor mailboxes on site and at post office (xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws (xvi) Monitor expenses and create outgoing payments/reimbursements using online banking (xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed (xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received. (xix) Reserve meeting rooms, organize catering, and oversee printed materials for meetings/events including four board meetings per year (xx) Onboard and off-board interns and employees as needed e.g. server access, handbook (xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala (xxii) Attend events at times after hours or offsite to help with check in and on-site coordination (xxiii) Take on occasional projects(past examples include overseeing the website's redesign with outside consultants, helping with a database update, and moving items out of a storage unit) The ideal candidate will possess a combination of skills, experience, and passion in the following areas: Experience in office management/administration and project management Outstanding organizational skills for both big picture planning and small details Strong working knowledge of Microsoft Office is essential Strong working knowledge of Salsa or similar database solutions Familiarity with social media platforms and online systems Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers Familiarity with design applications like Adobe and Canva preferred Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors Effective multi-tasker -- able to manage multiple priorities under deadlines Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure Deep respect for religious/cultural diversity To apply send a current resume and cover letter to ************************* with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.
    $80k-128k yearly est. 2d ago
  • Operations Manager

    Foundrae

    Service manager job in New York, NY

    WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processingand the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience and store ease-of-use. Inventory Management: Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Monitor negative on hand and open transfers. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Maintenance Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image. Shipping and Receiving Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged. Follow company guidelines around shipping to clients and intercompany. Manage courier relationships to monitor shipments and file claims when necessary. Packaging and Supplies Order and manage non-merchandise supplies like stationery and packaging. Re-stock appropriate levels of packaging supplies within the boutique. Contacts and manages store supplies like office, cleaning, hospitality and retail. Order Coordination: Oversee the Bench Jewelers workflow ensuring prioritization of orders. Coordinate engraving artwork and execution for in-house engravings. Efficiently manage order flow by prioritizing urgency of work and pacing longer lead time orders. Pull pieces for all orders and determine whether studio work (assembly/polishing) is needed. Confirm product details, quality level and assembly accuracy before processing. Order Processing: Work with sales team and process all orders. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Studio Reporting and Logs: Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders. Track orders that cannot be completed because inventory is not present. Administrative Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. Assist Store Manager with maintaining budget by managing schedule and making necessary adjustments when the business warrants. Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits and monitoring petty cash (when applicable). QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team Our Company's values: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.
    $80k-128k yearly est. 1d ago
  • General Manager - Luxury Residential Building

    Advice Personnel 3.8company rating

    Service manager job in New York, NY

    An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management. Responsibilities: Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality. Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents. Direct the daily operations of the property, encompassing all residential, amenity, and common areas. Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies. Support hiring, onboarding, and continuous staff training. Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships. Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns. Ensure full adherence to building codes, safety regulations, and city/state housing requirements. Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation. Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis. Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations. Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs. Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities. Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters. Requirements: 12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity. Experience with NYC affordable housing compliance. Experience leading high-performing teams and overseeing all aspects of property operations. Proficiency in Yardi and strong financial and budget management skills. Excellent resident relations, communication, and vendor management abilities. Commitment to operational excellence, safety, and superior service standards. Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives. Please send your resume for immediate consideration to: nlipari@adviceny.com If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated. Advice Personnel *Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
    $175k-200k yearly 5d ago
  • Senior Manager-Compliance

    American Express 4.8company rating

    Service manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. **The Senior Manager-Financial Crimes will:** + Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk + Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams + Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards + Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners + Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS **Key Responsibilities:** + Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. + Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. + Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. + Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. + Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. + Support internal and regulatory exams, audits, and inquiries related to financial crimes. + Coordinate financial crimes training and awareness programs for front-line staff. + Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. **Minimum Qualifications:** + 5 years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. + Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. + Proven ability to assess risk, implement controls, and collaborate across functions. **Preferred Qualifications:** + Bachelor's degree in finance, criminal justice, business administration, or a related field. + CAMS, CFE, or similar professional certification. + Experience working in a first line of defense or business control function. + Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. **Skills & Competencies:** + Strong analytical and problem-solving skills. + Excellent written and verbal communication abilities. + Sound judgment and decision-making under pressure. + Ability to influence and educate business partners on risk concepts. + Skilled in project management and working in a matrixed organization.Guardian **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Job:** Risk **Primary Location:** US-Florida-Sunrise **Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-New York-New York **Schedule** Full-time **Req ID:** 25022018
    $103.8k-174.8k yearly 3d ago
  • General Manager

    Episcope Hospitality

    Service manager job in New York, NY

    Multiple outlets located at PENN 1 and PENN 2 in New York City. Job Details Episcope Hospitality is a fast growing, nationally recognized leader in hospitality founded and overseen by restaurateur David Morton of the Morton's Steakhouse family. Episcope's culture is marked by creativity, passion, expertise, and quality. The company The company offers a unique laboratory environment that encourages learning, ongoing development, and close collaboration with some of the top minds in business, food, beverage, and design. Episcope and its affiliates currently operate restaurants, bars, and cafes in Chicago, New York, Phoenix, New Jersey, Las Vegas, and Arlington, Virginia, and will soon open additional locations in Boston and Los Angeles. Episcope is looking for a General Manager to lead its collection of high-volume restaurants, event spaces, and cafes in New York's newest luxury office buildings that operate Monday through Friday. The General Manager will play an instrumental role in overseeing our continued unit-level growth through maintaining our high service standards, professional culture, and strong financial performance. Key Responsibilities · Ensuring excellence in guest experience, operational efficiency, and financial performance across all outlets. · Meeting goals for revenues, product quality, cost of goods sold, and cleanliness and organization. · Fostering a positive, professional, and welcoming culture for team members. · Maintaining and elevating our standards for training and development across all job functions. · Ensuring consistency of specs, preparations and service standards. · Filling in, as needed, to ensure guest service standards always come first. · Directly overseeing daily, weekly, and monthly reporting to Episcope's CFO and its owner. · Directly overseeing scheduling of management and hourly personnel. · Consistently providing one-on-one coaching to managers and hourly personnel. · Fully understanding and compliance with all local, state, federal regulations including, but not limited to, health, safety, sanitation, and employment practices. · Working directly with leadership of all departments including, but not limited to, ownership, administration, human resources, accounting, marketing, culinary and beverage to develop, refine, and implement Episcope's strategies to maintain its leadership role in the market. Qualifications · Bachelor's degree · Have a minimum of 5-years of experience in managing full service, first-class restaurants, bar, and cafes. · Possess strong proficiency in accounting, financial modeling, and various technology platforms including, but not limited to, Toast, Seven Rooms, Triple Seat, Open Table, and Microsoft Excel. · Possess excellent math and problem-solving skills. · Be able to work in a standing positing for extended periods of time. · Be able to reach, bend, stoop, and lift heavy items. · Possess stamina to work 50 to 60 hours per week. · Comfort with a fast-paced, entrepreneurial environment Compensation · $150,000 - $175,000 base salary · Competitive benefits · Bonus based on business performance and 360-degree peer reviews
    $150k-175k yearly 3d ago
  • Senior Settlement & Escrow Manager - CRE Transactions

    Goldstreetabstract

    Service manager job in New York, NY

    A leading firm in title insurance is seeking an experienced Settlement / Escrow Manager in New York, NY. The ideal candidate will oversee the settlement process for high-end commercial transactions, manage escrow coordination, and ensure compliance with legal requirements. Candidates should have at least 5 years of relevant experience and strong communication and organizational skills. This role requires handling high-pressure situations with professionalism. #J-18808-Ljbffr
    $111k-158k yearly est. 3d ago
  • Associate Study Manager

    Multiple Myeloma Research Foundation-MMRF 3.6company rating

    Service manager job in Norwalk, CT

    The Multiple Myeloma Research Foundation (MMRF) is the largest nonprofit in the world solely focused on accelerating a cure for each and every multiple myeloma patient. We drive the development and delivery of next-generation therapies, leverage data to identify optimal and more personalized treatment approaches, and empower myeloma patients and the broader community with information and resources to extend their lives. Central to our mission is our commitment to advancing health equity so that all myeloma patients can benefit from the scientific and clinical advances we pursue. Since our inception, the MMRF has committed over $600 million for research, opened nearly 100 clinical trials, and helped bring 15+ FDA-approved therapies to market, which have tripled the life expectancy of myeloma patients. To learn more, visit **************** MMRF CORE VALUES At the MMRF, our core values define both who we are and how we work together as an organization. We believe in investing in our team and building a culture that will help us pursue our highest-level mission to accelerate a cure for each and every multiple myeloma patient. Our five core values are expressed below: Prioritize Patients - Patients are at the center of everything we do. Every decision we make is grounded in the needs and best interests of the patients we serve. Drive Innovation - We are committed to pursuing big, bold ideas. Taking risks, trying new approaches, and challenging the status quo are necessary to speed new discoveries. Deliver Solutions - Taking on complicated challenges is what sets us apart. To deliver results, we must be decisive, take action, and act with urgency on behalf of the myeloma community. Do It Together - We know that together, we are stronger. We work cross-functionally with the entire community to achieve our mission and are invested in the success of others. Build Trust - We build trust-based relationships. We advocate for each and every myeloma patient by committing to diversity, equity, and inclusion and treating others with respect. POSITION OVERVIEW Reporting to the Associate Director, Clinical Operations, the Associate Study Manager is responsible for leading the operational planning and execution of translational clinical research studies, overseeing all aspects of a study from initiation through to completion, ensuring compliance with regulatory standards (FDA, GCP), and collaborating with cross-functional teams to deliver high-quality data on time and within budget. The Associate Study Manager will provide high level management and oversight of translational clinical research studies conducted through the Multiple Myeloma Research Consortium (MMRC), including the Translational Research Umbrella studies (TRU). The Associate Study Manager will be responsible for all aspects of study conduct, accountable for ensuring that timelines and milestones are met, and for will serve as the primary point of contact, under the direction of the Associate Director. Experience and knowledge of end-to-end management of clinical and translational research conduct, knowledge of academic and hospital study site operations, the pharmaceutical and biotech industry, and regulatory requirements is essential. ESSENTIAL FUNCTIONS Manage all aspects of the study, including responsibility for oversight of study execution, develop and manage comprehensive study timelines and metrics; management/oversight of external vendor deliverables reports and budgets. Study design and planning: Actively participate in protocol development, feasibility assessments, site selection, and budget planning for assigned studies. Write and review study protocols, informed consent forms, and amendments, as appropriate. Manage and report on study budget, working closely with finance and accounting. Manage/track study budget progress, expenses, vendor, pharma/biotech partner invoices, and study site payments. Prepare study reports and disseminate, present, and inform on all aspects of the study progress to MMRF leadership and cross functional teams. Prepare and present project reports as required. Plans, executes, and leads study-specific meetings as needed (e.g., Study Management Meetings, site calls etc.). Risk management: Proactively identify potential risks associated with the study and implement mitigation strategies. Develop and facilitate requests for proposals (RFP) for all study vendors, including and others, as appropriate, under the direction of the Associate Director, Clinical Operations. Conduct critical analysis of areas of risk; identify, manage or escalate risks as appropriate. Ensure that study issues and action items are addressed, closeout appropriately and in compliance with study management plans. Prepares and/or reviews and takes accountability for the accuracy of study-related documents. Accountable for study-specific legal agreements and other legal documentation as required for vendors, pharma partners, sites, etc. Ensures audit-ready condition of study records and documentation, both electronic and paper. Develops internal processes for improved efficiencies associated with study management Develops, reviews and is responsible for the maintenance of study-specific standard operating procedures (SOPs) Prepare and submit regulatory documents to central IRB. Manage all study IRB and other regulatory documents. QUALIFICATIONS Bachelor's Degree (BA, BS) in scientific or health care discipline required; master's degree preferred Minimum 5 years of clinical study operations experience in pharmaceutical, biotech, academic, or CRO settings, preferably within oncology. Demonstrated ability to manage complex protocols and deliver results in a matrixed environment. Strong experience in clinical project management including study start-up, conduct, and closeout. Experience in working with external research vendors is required Translational research experience preferred. Hands-on experience with Medidata Rave including eCRF management, database oversight, and query handling. Solid financial acumen, including study budgeting, invoice processing, and site payment management. Experience in drafting and reviewing study protocols, informed consent forms, etc. Experience preparing and submitting regulatory documents to IRBs. Excellent working knowledge GCP, FDA and ICH Guidelines. Ensures the assigned research studies are executed in compliance with FDA and ICH GCP guidelines/regulations and SOPs Comfortable multi-tasking in a fast-paced small company environment and able to adjust workload based upon changing priorities Excellent team player; willingness and ability to fill functional gaps in a small organization Strong interpersonal, written, and verbal communication skills; collaborative team player willing to support adjacent functions when needed. Ability to work efficiently within established workflows while contributing to a culture of respect, flexibility, and continuous improvement. Demonstrated ability to work effectively within diverse team environments, adjust to evolving project requirements, and incorporate feedback appropriately Computer literacy required (MS word, MS Excel, MS PowerPoint, and MS Project) Hematology Oncology therapeutic experience strongly preferred Demonstrated leadership capability and professional communication style. Strong organizational skills Ability to travel as necessary (approximately 10%) EEO STATEMENT The Multiple Myeloma Research Foundation (MMRF) is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state, or local law. The MMRF does not sponsor/facilitate any type of work authorization for this role. All applicants must currently have original valid unrestricted authorization to accept new employment in any role in the U.S. with any employer. There is also no future employer-provided sponsorship for this role to obtain or extend authorization to work in the U.S.
    $84k-115k yearly est. 2d ago
  • Associate Study Manager

    Scientific Search

    Service manager job in Norwalk, CT

    Drive breakthrough cancer research that changes lives. My client-one of the most impactful forces in oncology innovation-is expanding its clinical research operations. If you thrive in complex studies, love orchestrating cross-functional execution, and want your work to accelerate cures, this role puts you at the heart of scientific progress. Why You Should Apply Work on high-visibility translational studies within a nationally recognized consortium Hybrid flexibility + collaborative, mission-driven culture Competitive compensation + strong benefits Opportunity to own studies end-to-end in a fast-moving, high-impact organization Direct contribution to advancing therapies that have already transformed patient survival What You'll Be Doing Lead operational planning, execution, timelines, vendors, and budget oversight Drive protocol development, feasibility, site selection, and study documentation Manage IRB submissions, regulatory packages, and audit-ready study files Oversee CROs, vendors, pharma partners, study metrics, and site communications Present study progress to leadership and support risk mitigation strategies Maintain eCRFs and database quality (Medidata Rave experience required) About You 5+ years clinical study operations (oncology strongly preferred) Skilled in protocol development, site/vendor oversight, and GCP/ICH compliance Strong communicator and study-management problem solver Thrives in a fast-paced, collaborative, mission-centric environment How To Apply Email ************************ with Job #19679 in the subject line.
    $65k-112k yearly est. 4d ago
  • Senior Paid Search Manager - Brooklyn, NY

    Mason Interactive

    Service manager job in New York, NY

    Mason Interactive | Hybrid (3 days in office) | $85K-$110K Who We Are Mason Interactive is a 30-person full-service digital agency with offices in Brooklyn and Charlotte. We work with clients in education, fashion, wellness, and luxury across all channels: paid search, paid social, SEO, programmatic, creative, and affiliate. What You'll Do Own paid search performance. No hand-holding. You will manage campaigns across a diverse client base, identify growth opportunities, and speak up when you see potential. Our client services team handles client calls so you can focus on what matters: driving results. Collaborate across channels. Work with our SEO, paid social, programmatic, and creative teams to build integrated campaigns that actually work together for your clients. Think like an owner. Take full accountability for performance. Challenge strategies when data says otherwise. Push for better results. What You Need 5+ years managing paid search campaigns with proven results Agency experience juggling multiple clients and collaborating across teams Advanced Google Ads & Microsoft Ads expertise Owner mentality- you take responsibility and drive improvements Detail-oriented but not afraid to speak up about big picture opportunities Self-motivated- thrives in hybrid environment with minimal oversight What We Offer Competitive salary $85K-$110K plus discretionary bonuses for driving client growth Hybrid flexibility 3 days Brooklyn office, 2 days remote Full benefits offerings- health, dental, vision, 401(k) matching Growth budget for certifications and training Collaborative culture work with specialists across all digital channels Diverse clients from universities to luxury brands to wellness companies Apply now to join our Brooklyn team. Mason Interactive is an equal opportunity employer. #J-18808-Ljbffr
    $85k-110k yearly 2d ago
  • General Manager

    BLU Hospitality Group

    Service manager job in New York, NY

    Seeking Restaurant Managers BLU Hospitality Group is a premier hospitality company built on a People First mindset. We share a vision where compassion is the loudest voice in the room, curiosity outruns fear, and kindness is our default. We believe the best team members are smart, kind, creative, and bring high energy to everything they do. We are seeking experienced Restaurant Managers at all levels who bring a genuine passion for hospitality, strong leadership skills, and a proven ability to thrive in high-volume environments. This is an excellent opportunity for hospitality professionals who take pride in delivering exceptional guest experiences and leading strong Front-of-House Teams. The ideal candidate is dynamic, highly organized, communicative, and confident operating in a fast-paced, fine-dining setting. Key Qualifications: • 3-5+ years of Senior-Level Hospitality Management experience, preferably in a fine dining or high-end restaurant environment • Strong understanding of restaurant financials, including P&Ls, labor controls, and cost management • Proven ability to manage and control inventory • Proficiency with restaurant technology and systems (OpenTable, Toast, and similar platforms) • Excellent written and verbal communication skills • Experience overseeing FOH scheduling, floor plans, and service flow • Thorough knowledge of and compliance with health, safety, and sanitation standards • Strong sense of ownership over the guest experience, ensuring consistent service • Commitment to maintaining and upholding brand standards and company culture Compensation: • Competitive Salary based on experience Salary Range: $70,000 - $120,000 About Us: At BLU, service begins within our culture. We believe that in order to deliver extraordinary experiences to our guests, we must first deliver extraordinary care to our people. At the heart of everything we do is a profound belief in human potential-our philosophy is to nurture the fullest potential of our teams, our guests, our partners, and the communities we serve. With the integration of food, wine, art, design, and fashion, BLU Hospitality Group has quickly emerged as a premier lifestyle brand. Blu on the Hudson, our flagship venue, opened in 2023 on the Weehawken waterfront and offers a collection of stunning spaces with breathtaking views of the New York City Skyline and the Hudson River. Our cuisine is inspired by contemporary American flavors, celebrating seasonal ingredients, innovative techniques, and exceptional steak, seafood, sushi & house-made pasta programs-perfectly suited for both intimate dining and group gatherings. Our world-class beverage and wine programs feature purposefully curated cocktails and wine lists designed to complement and elevate every experience. With our commitment to exemplary service, Blu Weehawken has quickly become the pinnacle of hospitality in New York and New Jersey. Blu Livingston is our second location that is slated to open in Spring 2026. Thoughtfully designed, this space will deliver a warm and elevated dining experience that fosters conversation, discovery, and connection. Blu Miami will be our third location that will open in late 2026. Situated at River Landing Shops & Residences along the Miami River, this 6,500-square-foot, multi-level restaurant will include riverfront patio seating, a private mezzanine for events, and a rooftop bar with sweeping skyline views. Please Note: This description is a high-level overview and does not represent the full scope of responsibilities.
    $70k-120k yearly 3d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Service manager job in Yonkers, NY

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $43k-50k yearly est. Auto-Apply 1d ago
  • Assistant Executive General Manager

    Douglas Elliman Property Management 4.1company rating

    Service manager job in New York, NY

    Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management. The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development (approximately 15,372 units on 320 acres) . The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations. Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475 Essential Job Duties and Responsibilities: Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits. Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials. Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely. Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers. Ensure the development is always “audit ready” for reviews by government agencies and internal auditors. Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner. Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction. Supervise the hiring, training, and performance evaluations for administrative staff. Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards. Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets. Represent the Executive General Manager at meetings with city, state, and federally elected officials. Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures. Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner. Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs. Attend court proceedings for lease violations or evictions when necessary. Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations. Attend building and townhouse association and/or board meetings as required. Performs other duties as assigned.
    $55k-84k yearly est. 2d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in New York, NY

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 5d ago

Learn more about service manager jobs

How much does a service manager earn in Islip, NY?

The average service manager in Islip, NY earns between $61,000 and $155,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Islip, NY

$97,000

What are the biggest employers of Service Managers in Islip, NY?

The biggest employers of Service Managers in Islip, NY are:
  1. Bridgestone
  2. Aec
  3. Texas Roadhouse
  4. Icahn Automotive
  5. Service Tire Truck Centers
  6. Teachers Federal Credit Union
  7. Grubb Properties
  8. Talon Recruiting
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