Service manager resume examples from 2025
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How to write a service manager resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in service manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the service manager position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a service manager resume:
- POS
- Performance Reviews
- Cash Handling
- Food Handling
- Cleanliness
- Project Management
- Work Ethic
- Guest Satisfaction
- Direct Reports
- Payroll
- Business Development
- HVAC
- Customer Complaints
- House Training
- Strong Customer Service
- Performance Evaluations
- Service Operations
- Customer Satisfaction
- Preventative Maintenance
- Warranty Claims
- Training Programs
- Customer Relations
- HR
- Customer Service
- Branch Management
- Quality Service
- Inventory Control
- Service Calls
- Process Improvement
- Windows
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write service manager experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are great bullet points from service manager resumes:
Work history example #1
Account Executive
First Data
- Generated new business through email, cold calling, and referrals, as well as the CRM tool Salesforce.
- Maintained over 100% of quota throughout career at First Data
- Worked within a variety of sales channels including web chats, e-mail, CRM, inbound and outbound phone calls.
- Worked with relationship managers to build a stronger relationship between us and the financial institution.
- Managed multiple accounts through Salesforce.
Work history example #2
Service Manager
Chipotle Mexican Grill
- Handled large cash deposits and change orders.
- Assisted in the implementation of constantly changing food safety procedures.
- Prepared cash receipts and made bank deposits.
- Moved up to Kitchen Manager, was in that position for one year.
- Trained more than 15 new employees in all positions of the store, including 2 managers.
Work history example #3
Supervisor
Burlington
- Provided assistance and communication to clients and customers.
- Handled in store communications via written, email, and Verbal.
- Supervised associate customer service training and communication efforts through participating in morning rallies and utilizing the service bulletin board.
- Supervised staff of 2 supervisors and 40 non-union warehouse persons.
- Coordinated workflow and tracked key metrics to ensure alignment with daily productivity and shrink control goals.
Work history example #4
Team Leader
Tractor Supply Company
- Generated repeat business through exceptional customer service.
- Received a perfect score on the Audit of the Receiving Department.
- Posted totals to inventory records, manually and using computer.
- Budgeted for payroll and set objectives to exceed sales goals.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Some College Courses in business
Pennsylvania State University, Main, PA
2005 - 2005
Highlight your service manager certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on service manager resumes:
- Associate Service Executive (ASE)
- EPA Amusement Operators Safety Certification (EPA)
- Certified Service Manager
- Certified Sales Professional (CSP)
- Certified Manager Certification (CM)
- Certified Management Accountant (CMA)
- Master Certified Electronics Technician (CETma)
- Project Management Professional (PMP)
- Food Safety Manager Certification
- ServSafe Food Protection Manager Certification