Updated August 18, 2021
Average Service Manager Salary
$81,000 yearly
$39.41 hourly

Entry level Salary
$52,000 yearly
$52,000
10 %
$81,000
Median
$128,000
90 %
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PercentileascdescAnnual SalaryascdescMonthly SalaryascdescHourly Rateascdesc
90th Percentile
$128,000
$10,667
$62
75th Percentile
$103,000
$8,583
$50
Average
$81,976
$6,831
$39
25th Percentile
$64,000
$5,333
$31
10th Percentile
$52,000
$4,333
$25

Average Service Manager Salary By State

The darker areas on the map show where service managers earn the highest salaries across all 50 states.

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Average Salary:

Service Manager average salary by State

StateascdescAvg. salaryascdescHourly rateascdescJob Countascdesc
Alabama
$70,145
$33.72
Alaska
$74,117
$35.63
Arizona
$54,447
$26.18
Arkansas
$65,641
$31.56
California
$83,517
$40.15
Colorado
$76,308
$36.69
Connecticut
$90,814
$43.66
Delaware
$84,523
$40.64
District of Columbia
$76,200
$36.63
Florida
$66,670
$32.05
Georgia
$66,176
$31.82
Hawaii
$49,452
$23.77
Idaho
$63,767
$30.66
Illinois
$64,066
$30.80
Indiana
$47,337
$22.76
Iowa
$48,917
$23.52
Kansas
$54,620
$26.26
Kentucky
$41,883
$20.14
Louisiana
$70,522
$33.90
Maine
$59,371
$28.54
Maryland
$68,605
$32.98
Massachusetts
$83,422
$40.11
Michigan
$60,559
$29.11
Minnesota
$52,591
$25.28
Mississippi
$58,528
$28.14
Missouri
$52,304
$25.15
Montana
$58,412
$28.08
Nebraska
$49,313
$23.71
Nevada
$77,149
$37.09
New Hampshire
$81,427
$39.15
New Jersey
$86,845
$41.75
New Mexico
$61,255
$29.45
New York
$96,018
$46.16
North Carolina
$64,874
$31.19
North Dakota
$53,391
$25.67
Ohio
$60,274
$28.98
Oklahoma
$75,549
$36.32
Oregon
$70,566
$33.93
Pennsylvania
$76,229
$36.65
Rhode Island
$94,889
$45.62
South Carolina
$52,342
$25.16
South Dakota
$62,364
$29.98
Tennessee
$57,249
$27.52
Texas
$82,636
$39.73
Utah
$65,969
$31.72
Vermont
$51,995
$25.00
Virginia
$69,504
$33.42
Washington
$79,672
$38.30
West Virginia
$40,734
$19.58
Wisconsin
$61,734
$29.68
Wyoming
$61,392
$29.52

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Highest Paying Cities For Service Manager

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CityascdescAvg. salaryascdescHourly rateascdesc
New York, NY
$96,171
$46.24
San Francisco, CA
$92,962
$44.69
Jersey City, NJ
$88,227
$42.42
Houston, TX
$83,777
$40.28
Boston, MA
$83,595
$40.19
Seattle, WA
$80,872
$38.88

The largest raises come from changing jobs.

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How much does a Service Manager make?

The average service manager salary is $81,976 per year, or $39.41 per hour, in the United States. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $52,000 a year, while the top 10% makes $128,000. As most things go, location can be critical. New York, Rhode Island, Connecticut, New Jersey, and Delaware provide the highest service manager salaries.

Average Service Manager Salary Over Time

Compare salaries for individual cities or states with the national average.

Location
    YearascdescAvg. salaryascdescHourly rateascdesc% Changeascdesc
    2021
    $82,000
    $39.41
    +0.5%
    2020
    $81,600
    $39.21
    +1.1%
    2019
    $80,700
    $38.78
    +1.6%
    2018
    $79,400
    $38.16
    +0.5%
    2017
    $79,000
    $37.98
    +0.9%

    How Much Do Service Managers Make In Different Industries?

    Service manager salaries can vary on many factors, including what industry a job is in. In fact, jobs with technology, manufacturing, and retail companies tend to be the highest paying. Furthermore, a service manager can make a yearly salary of $85,147 while working for technology companies. All the while, other service managers are making $75,847 at manufacturing companies and $72,291 at retail companies. One industry service managers may want to avoid is the finance industry as it offers the lowest average salary at $52,335.
    RankIndustryAverage Service Manager SalaryService Manager Salary Range
    1Technology
    $85,147
    $39k
    $97k
    2Manufacturing
    $75,847
    $39k
    $97k
    3Retail
    $72,291
    $39k
    $97k
    4Health Care
    $71,149
    $39k
    $97k
    5Hospitality
    $57,856
    $39k
    $97k
    6Finance
    $52,335
    $39k
    $97k

    High Paying Service Manager Jobs

    Average JOB Salary by Field

    Customer Service Representative Manager

    Avg. salary: $38,155

    A customer service representative manager is responsible for ensuring customers' satisfaction by addressing their needs and managing their complaints about goods and services offered by the company. A customer service manager monitors staff performance, trains new customer service staff, implements strategic procedures to assist customers, allocates the department's budget and resources, creates loyalty programs, and sets customer service operations goals. A customer service representative manager must display outstanding communication and leadership skills to oversee daily operations and maintain a good reputation for the company.
    136,738 Customer Service Representative Manager Jobs
    Customer Service-Call Center Manager

    Avg. salary: $29,742

    A customer service/call center manager is responsible for monitoring the operations of a call center department, ensuring that the team members provide excellent customer service to the clients by responding quickly to their inquiries and concerns and providing immediate resolutions for complaints. Customer service/call center managers keep track of the staff's performance, analyzing metrics, and developing strategies to maximize productivity. They also assist the representatives in handling difficult calls and escalated complaints, authorizing refunds, and replacing products as needed. To perform these tasks, a customer service/call center manager must have excellent leadership and communication skills.
    156,395 Customer Service-Call Center Manager Jobs
    Customer Service/Operations Manager

    Avg. salary: $48,843

    A customer service/operations manager is primarily in charge of spearheading and overseeing the efforts of a customer service team, ensuring efficiency and client satisfaction. Their responsibilities include setting goals and objectives, establishing guidelines and schedules, managing the employees, creating new programs for customers, and developing strategies to optimize customer service operations. They may also participate in reaching out to clients through calls and correspondence, resolving issues promptly and professionally. Furthermore, as a manager, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations.
    217,780 Customer Service/Operations Manager Jobs
    Manager

    Avg. salary: $93,001

    Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
    961,682 Manager Jobs
    Unit Manager

    Avg. salary: $58,116

    Unit managers are responsible for managing the nursing unit. They primarily supervise the daily care of patients and ensure quality patient care. Usually, they perform tasks like evaluating staff performance, conducting orientation for new staff, and training new members. Also, they manage schedules, minimize expenditures, and enforce health as well as safety regulations. Unit managers are registered nursing professionals with an undergraduate or graduate degree. They are honest, adaptable, and analytical professionals with strong management and leadership skills and relevant experience in nursing and patient assessment.
    295,142 Unit Manager Jobs
    Service Operations Manager

    Avg. salary: $79,724

    Service operations managers are responsible for overseeing all aspects of service-oriented businesses. Typical duties of a service operations manager include hiring, training, and managing employees, developing and approving organizational policies and budgets, and managing all aspects of marketing. Additional duties include ensuring the successful and effective management of productivity, labor and quality control, communicating job expectations, and planning and reviewing compensation actions. Service operations managers are also expected to analyze space and employee requirements and process workflow, and to ensure that a safe and healthy work environment is maintained.
    219,412 Service Operations Manager Jobs
    Job TitleascdescAnnual SalaryascdescMonthly SalaryascdescHourly RateascdescJob Openingsascdesc
    Customer Service Representative Manager
    $38,156
    $3,180
    $18.34
    136,738
    Customer Service-Call Center Manager
    $29,743
    $2,479
    $14.30
    156,395
    Customer Service/Operations Manager
    $48,843
    $4,070
    $23.48
    217,780
    Manager
    $93,002
    $7,750
    $44.71
    961,682
    Unit Manager
    $58,116
    $4,843
    $27.94
    295,142
    Service Operations Manager
    $79,724
    $6,644
    $38.33
    219,412
    Job Openings

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    Which Companies Pay Service Managers The Most?

    If you want to get paid the most as a service manager, being employed by a company such as Salesforce or Apple would be a smart choice, as they are the highest paying companies in this field. Additionally, companies like Bloomberg and Adobe also report highly competitive salaries for service managers.
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    Tell us about yourself to get a free, personalized Zippia Salary Report and suggestions on how to increase your pay.

    Recently Added Service Manager Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    American Arbitration Association
    Manager of ADR Services
    Manager of ADR Services
    Johnston, RI
    08/31/2021
    $65,000
    08/31/2021
    American Arbitration Association
    Manager of ADR Services
    Manager of ADR Services
    Los Angeles, CA
    08/31/2021
    $70,000
    08/31/2021
    Utah State University
    Manager I-Dining Services
    Manager I-Dining Services
    Logan, UT
    08/31/2021
    $42,000
    08/31/2021
    Lewis Operating
    Night Service Manager
    Night Service Manager
    Ontario, CA
    08/31/2021
    $37,566
    08/31/2021
    Oakton Community College-Des Plaines, Il
    Database and Advancement Services Manager
    Database and Advancement Services Manager
    Des Plaines, IL
    08/31/2021
    $56,586
    08/31/2021
    Bradley-Morris, Inc.
    Field Service Manager
    Field Service Manager
    San Diego, CA
    08/30/2021
    $45,000
    08/30/2021
    Sentech Services
    Service Manager
    Service Manager
    Warren, MI
    08/30/2021
    $70,000
    08/30/2021
    The Verland Foundation Inc.
    Residential Services Manager
    Residential Services Manager
    Sewickley, PA
    08/30/2021
    $49,253
    08/30/2021
    Ulta Salon, Cosmetics & Fragrance, Inc.
    Services Manager (Beauty/Cosmetology)
    Services Manager (Beauty/Cosmetology)
    Littleton, CO
    08/29/2021
    $38,401
    08/29/2021
    Zovio
    Enrollment Services Manager
    Enrollment Services Manager
    San Diego, CA
    08/29/2021
    $71,700
    08/29/2021

    Average Service Manager Salary by Demographic

    Service Manager Gender Pay Gap

    male-income
    Male Income
    $87,217
    female-income
    Female Income
    $78,244
    Genderascdesc
    Incomeascdesc
    Male$87,217
    Female$78,244
    Median Service Manager Income by Race
    Asian service managers have the highest average salary compared to other ethnicities. Black or african american service managers have the lowest average salary at $78,874.
    $90,000
    $72,000
    $54,000
    $36,000
    $18,000
    $0
    White
    Black or African American
    Asian
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    White$84,400
    Black or African American$78,874
    Asian$86,965
    Hispanic or Latino$83,296
    Average Service Manager Salary by Education Level
    Service managers with a Masters degree earn more than those without, at $117,577 annually. With a Bachelors degree, service managers earn a median annual income of $97,514 compared to $87,217 for service managers with an Associate degree.
    $120,000
    $96,000
    $72,000
    $48,000
    $24,000
    $0
    High School Diploma or Less
    Master's Degree
    Bachelor's Degree
    Some College/ Associate Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$81,460
    Master's Degree$117,577
    Bachelor's Degree$97,514
    Some College/ Associate Degree$87,217

    Service Manager FAQs

    How much do service managers get paid?

    Service managers get paid $61,220 a year. However, this can range from as little as $47,000 a year to as high as $200,000 a year. Factors such as location, company, and years of experience all impact the earning potential of a service manager.

    Top companies for Service Managers in the United States

    • Diamond Auto Group - $202,014 per year

    • Ciocca Dealership - $161,524 per year

    • Frazer, Ltd - $93,837 per year

    • DARCARS Automotive Group - $91,872 per year

    • Mercedes-Benz - $87,505 per year

    Highest paying cities in the United States for Service Managers

    • Orlando, FL - $81,884 per year

    • Houston, TX - $76,656 per year

    • Virginia Beach, VA - $75,517 per year

    • Albuquerque, NM - $62,984 per year

    • Fort Worth, TX - $61,497 per year

    Salaries by Years of Experience for Service Managers

    • Entry-level (0 to 1 year experience) - $48,375 a year

    • Early career (1 to 2 years experience) - $52,296 per year

    • Mid career (3 to 5 years of experience) - $74,392 per year

    Learn more about this question

    What is a good salary for a manager?

    A good salary for a manager is $70,000 per year or more. Depending on the industry, management roles can earn salaries as low as $40,000 per year and as high as $150,000 per year.

    Because the responsibilities and qualifications of a manager are so different from one industry to another, it is difficult to predict the general expected salary of a manager.

    Managers who work in retail, food preparation, or hospitality often make smaller salaries than those in corporate settings. Seniority is also a huge factor in determining the expected salary of a manager.

    Although a manager already has a more senior position than those working under them, the difference between salaries at different levels of management is often huge. An assistant manager will generally make a lot less than a regional or district manager. As a management job moves up the chain of command, the expected salary increases.

    Learn more about this question