Service manager jobs in Kalamazoo, MI - 1,352 jobs

Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: * Competitive pay * Life Insurance * 401K with matching funds * Health insurance * AFLAC * Employee discounts * Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123

About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role The Operations & Business Support Manager is a critical, multi-functional role responsible for overseeing daily operations across Camira's North American business. This individual will directly manage the warehouse team, lead purchasing, coordinate with UK operations, oversee inventory levels, and support commercial decision-making. With the President frequently travelling, this role will act as the primary day-to-day operational leader, ensuring the business runs smoothly, issues are resolved quickly, and communication flows effectively across teams and time zones. This position is ideal for a hands-on, highly organised, commercially aware operator who thrives in a varied role and can confidently step in to keep the business moving. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Operational Leadership & Business Support Serve as the operational lead when the President is travelling, ensuring continuity across all business activities. Coordinate cross-functionally with Sales, Customer Service, Warehouse, Planning, Finance and UK teams. Support execution of business priorities, operational improvements and commercial initiatives. Provide structured updates, escalate risks early and maintain alignment with leadership. Warehouse Management & Team Leadership Directly lead the warehouse team, overseeing staffing, scheduling, training and performance management. Ensure efficient receiving, storage, picking, packing, dispatch and returns processes. Implement clear standards for accuracy, safety, organisation and housekeeping. Identify process improvements to increase throughput, reduce errors and enhance service levels. Maintain compliance with all health & safety standards and internal procedures. Purchasing & Supplier Coordination Manage purchasing of bought-in fabrics, sample components and operational supplies. Maintain accurate purchase orders, lead times and supplier communication. Resolve supply issues, quality problems or delivery delays proactively. Work closely with UK supply chain teams on replenishment, stock forecasts and supplier performance. Inventory Planning & Data Accuracy Oversee inventory levels, SKU performance, aging stock and inventory turns. Analyse demand patterns and support decisions on stock adjustments and purchasing requirements. Ensure ERP data accuracy for stock, pricing, cost and lead times. Support new product launches with initial stocking and sample inventory planning. Cross-Functional Liaison with UK Teams Act as the operational bridge between US and UK for planning, purchasing, supply chain and logistics. Communicate operational priorities and issues clearly, ensuring timely resolution. Maintain strong relationships with UK production, planning and customer service teams. Customer Service & Sample Management Support Work closely with Customer Service to ensure strong service levels, accurate order flow and timely communication. Manage the relationship with the external sample provider and ensure SLA adherence. Support sales teams by ensuring adequate stock of sample books, memos and promotional materials. Commercial Insight & Reporting Provide operational and inventory reports to support forecasting, budgeting and decision-making. Track warehouse KPIs, purchasing performance, service metrics and sample turnaround. Identify cost-saving opportunities, efficiency improvements and service enhancements. Skills, Experience & Qualifications Required 3-7 years' experience in operations, warehouse leadership, supply chain or purchasing. Hands-on leadership experience managing hourly warehouse staff. Strong organisational and multitasking skills across varied responsibilities. Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics or similar). Strong Excel and analytical capability. Excellent communication skills; confident working across teams and geographies. Ability to operate independently, make decisions and manage workload with minimal supervision. Preferred Experience in textiles, manufacturing, distribution or materials-based industries. Background supporting commercial or customer service teams. Experience liaising with international teams or suppliers. Key Competencies Leadership & Ownership: Takes responsibility for people and processes; dependable under pressure. Commercial Awareness: Understands stock health, costs and service impacts. Problem Solving: Quickly identifies issues and resolves them proactively. Communication: Clear, timely, structured communication with US and UK teams. Organisation & Accuracy: Maintains high-quality documentation, stock records and processes. Adaptability: Comfortable wearing multiple hats and shifting between tasks. Camira Values Our success lies in our customer's success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.

$10,000 Sign On Bonus for FT RN Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state RN nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred but not required * or acceptable exemption required. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call " The Laurel Way of Caring

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance". We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities. CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as an ON-SITE Branch Manager in Litchfield, Michigan. JOB SUMMARY A Branch Manager/Officer manages the branch staff and provides an outstanding service experience to our clients in the areas of new accounts, deposit and lending services, and problem solving. Responsible for the development of deposit and loan relationships. Represents the bank in the area of the branch office location in public relations and business calls. DUTIES Supervises branch personnel, which includes: Monitoring time worked and scheduling time off. Reviewing employee performance and recommending salary increases Providing recommendation of employee discharges, hires, and discipline Providing employee training, as needed; and Conducts regular staff meetings. Opens office and provides security check. Supervises branch security, as well as available on call (24 hours) from police for branch security. Handles customer complaints/inquiries per Client Complaint Procedures. Provides back up to new accounts, vault teller and tellers, as needed. Reviews and facilitates completion of file maintenance within specified time frame for all branch account activity, including new accounts and loans. Responds to ATM service calls and works with ATM balancing, as needed. Conducts client calls for the purpose of new business development and improved client and community relations. Oversees branch building and grounds maintenance. Solicits, develops, and maintains lender-borrower relationships. Accepts consumer and HELOC loan applications. Approves or rejects loan requests per approved loan authority. Refers commercial and mortgage loan requests to appropriate loan officer. Assists commercial, treasury, mortgage and other officers in client relations. Assumes responsibility for branch loan portfolio performance. Assists in past due loan collection. Maintains and protects confidentiality of client information. Maintains regular, on-time attendance. Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.) Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position. Performs other various duties as assigned. CNB MANAGER/OFFICER ROLE Sometimes the responsibilities of the officer role have been implied, or an example is set by the supervisor. To better clarify the role of a CNB Manager/Officer, the following has been added to the officer job description: The role of a CNB Manager/Officer is where the line between an employee "working for the bank", to "having responsibility for the Bank" is firmly drawn. Managers/Officers should be prepared to accept their representation as a leader of the Bank. Managers/Officers understand that they are first an officer of the Bank, and second the officer and manager over their assigned area of responsibility. Managers/Officers provide leadership to both those under their immediate direction and those indirectly under them. Managers/Officers represent the Bank and its policies. To the staff the officer is the company. Managers/Officers are familiar with company policy, communicate policy to staff and represent the management of the company. Managers/Managers/Officers support and participate in Bank sponsored customer and employee related events and are willing to put in the extra time and effort needed to do so. Managers/Officers represent the Bank in the community and make an effort to serve on community-related committees and organizations. Managers/Officers present themselves in a positive and professional manner while visible in the community and both in the workplace and while off-duty. Managers/Officers set an example for the staff in their behavior, professionalism and leadership and take ownership in this role, and should be viewed by their peers as a leader. Managers/Officers manage upward. That is, the officer keeps higher levels of management informed of key issues and situations in a timely manner. Managers/Officers continue to work toward greater understanding and performance in their area of responsibility. Requirements SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree in Business Management/Finance is preferred; otherwise, must have a combination of applicable education and experience. Minimum of five years of management experience, preferred. Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others. Ability to provide overall direction, coordination, and evaluation of assigned staff while carrying out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws. Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner. Positive and cooperative approach when working with others. Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications. Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management. Strong administrative skills with effectiveness in developing tasks and managing resources to achieve targets/goals. Ability to maintain confidentiality and handle sensitive information. Knowledge of basic accounting procedures. Ability to efficiently and accurately keyboard information, both computer and calculator. Strong computer skills with a proficiency in MS Word, Excel and Outlook. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include: Works in a normal office environment. Travels to make customer calls and between branch locations, as needed. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Communicate effectively, both verbally and in writing. Keyboard information (computer and calculator). Travel outside branch, as needed.

ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Our Support. Your Success. Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action! Our strong industry position creates a stable workplace where you can feel secure in your success. Benefits As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed! We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy! Paid training Base pay plus commissions and bonuses Travel opportunities Health benefits at management Additional cash rewards Job Responsibilities You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team. Other responsibilities of the Management Trainee position include: Greeting and assisting customers ascertaining with their wants and needs Answering customer questions and inquiries regarding products and services Seeking out information and knowledge regarding new products Setting and achieving personal goals Presenting pricing, preparing contracts and processing transactions Placing orders and locating stock Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security Participating in merchandising and product displays Qualifications Job Requirements As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed! Other requirements of the Management Trainee role include: Experience as an Associate or Consultant in a sales or customer service environment Enthusiasm for a career as a Manager Must be coachable and hard-working Desire to set and exceed goals Ability to grasp new concepts and learn new skills Ability to perform well while being a team player Comfortable working with clientele and ability to provide excellent customer service Willing to work non-traditional business hours including nights, weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.

HexArmor is a leader in developing some of the most advanced PPE solutions for your eyes, hands, arms, and body. At HexArmor , we believe safety is not a luxury - it's a necessity. Since day one, we have worked hand-in-hand with our customers to design innovative, high performance PPE that helps ensure workers return home in the same condition they arrived. Our mission is to provide the protection that makes this possible, for every worker, everywhere. JOB SUMMARY The Customer Service Manager at HexArmor will have an opportunity to oversee the seamless execution of global order fulfillment, ensuring exceptional customer service. Your leadership will play a crucial role in cultivating an exceptional customer experience, where service goes beyond expectations. We're looking for a resourceful problem-solver who thrives in dynamic environments-someone with strong communication and organizational skills, systems management expertise, and the ability to multitask. Join us in this pivotal position, where your ability to lead, innovate, and adapt will impact our operational success, customer loyalty, and organizational growth. LOCATION (Onsite) HexArmor Headquarters in Grand Rapids, MI - 640 Leffingwell Ave. NE Grand Rapids, MI 49505 JOB RESPONSIBILITIES Order Management and Fulfillment Manage the fulfillment cycle from order receipt to delivery, ensuring timely and accurate processing Oversee inventory levels and collaborate with supply chain to manage stock and proactively address potential shortages Manage priorities and updates for sample and order processing Customer Service Provide general support to customers, handling inquiries and requests through various communication channels Track and prioritize customer interactions and issues, working with internal teams to resolve and respond ensuring customer satisfaction Work with internal teams to address and resolve customer concerns, aiming for overall satisfaction Hands-on leader who supports daily CSR workflows, escalations, and workload balancing Shipping and Logistics Coordination Coordinate outbound shipments for optimal logistics methods to balance cost and efficiency targets Collaborate with warehouse management and shipping partners to update delivery status coordination Data Management and System Improvement Keep customer and order data up to date in SAP, ensuring accuracy Manage and refine forecasting tools in JIRA based on business needs Identify and implement enhancements within our processes and systems to improve operational efficiency People Leadership and Team Development Demonstrated experience leading, coaching, and developing a team of Customer Service Representatives in a fast-paced environment Proven ability to onboard, train, and ramp new CSRs while maintaining service levels Strong coaching mindset with experience conducting regular 1:1s, performance reviews, and development planning Ability to motivate, engage, and retain a high-performing customer service team Experience addressing performance issues constructively and managing corrective action when needed QUALIFICATIONS Proven experience in customer support, order management, or a similar role, with a strong focus on customer service excellence. Proficient in computer skills, particularly in Excel and Tableau platforms, with the ability to work with complex datasets and systems. Experience in systems such as SAP Business One, JIRA, Warehouse Management Software as well as shipping software is preferred. Strong analytical skills with the capability to assess customer needs and improve service delivery and inventory management processes. Strong knowledge of Key Performance Indicators (KPIs), including: Customer Satisfaction Score Order Processing Time Order Accuracy Rate of Returns Perfect Order Rate Excellent communication and coordination skills, capable of working effectively with customers and internal teams across time zones Demonstrated ability to manage people and prioritize multiple tasks in a fast-paced environment Knowledge of shipping and logistics best practices, with experience coordinating with major carriers and managing logistics strategies Ability to support and lead a team of Customer Service Representatives EDUCATION AND EXPERIENCE BS degree preferred 5-7 years of Order Management and Customer Service experience HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people's experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know. ** Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

The Customer Service Manager should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our front-line bankers who can drive excellent customer service and operational performance while adhering to group policies and procedures. The Customer Service Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. These functions range from hard to complex in nature. The Customer Service Manager will refer customers for products and services uncovered during interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. Essential Functions Leadership Overall branch oversight for, service and operations and performance of Teller and Relationship banker staff. Will lead these efforts either independently or with the assistance of an Assistant Branch Manager or Branch Manager. Lead team to provide excellent customer service with the ability to effectively resolve customer issues. Responsible for sourcing, developing, coaching and leading a team that reinforces Union Banks core values, business objectives and employee performance standards. Demonstrates and maintains a working knowledge of Union Bank's products, services, processes, and internal resources to stay informed, guide and lead the team. Drive team's performance and lead by example in the following areas; Customer Service, Sales & Referrals, Operational Excellence. Customer Service & Transactions Promote good customer experiences by consistently providing best in class customer satisfaction. Have a developed rapport with the customer base and have knowledge of account ownership. Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments. Count, prove, and package currency and coin. Redeem US Savings Bonds. Assist in night depository functions. Assist customers with safe deposit box access in accordance with bank policies and procedures. Operating TCR machines where applicable including balancing the TCR drawer at the end of the day. Funding and sales of pre-paid Visa Cards. Process various transactions related to CDs. Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed. Serve as ATM and/or Vault teller as assigned. Act as a mentor to new employees Issue instant issue debit cards where applicable. Other duties as assigned from time to time by the Branch Manager. Cash Handling & Operational Excellence Responsible for knowing and adhering to appropriate security and emergency procedures. Keep customer information in a secured area at all times while maintaining an organized work station. Maintain knowledge of the bank's policies and procedures. Cash checks following proper bank procedures, making sure funds are available and collected. Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate. Assist in the opening and closing of the branch. Perform ongoing maintenance of scanners, validators, coin counters, TCR etc. Help coordinate branch document retention and destruction in accordance with the bank's policies and procedures. Sales & Referrals Consistently meet or exceed sales referrals, as set by management. Proactively work to deepen both new and existing customer relationships through cross-sell opportunities. Engage in consultative discussions with customers through the new account opening process to understand their financial picture and recommend products and services that best align with meeting their needs. Lead branch huddles and participate in applicable sales meetings and staff meetings. Maintain a thorough understanding of all Retail products and services offered. Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services. Have a good understanding of the bank's IRA (Traditional & Roth) and HSA offerings, including tax benefits, contributions and distributions. Have a good understanding of the bank's lending products. Other Functions Familiar with and abides by all bank regulations including but not limited to BSA and OFAC. Familiar with and abides by all bank regulations Other duties as assigned by Senior Management. Working Conditions of the Job Stationed in a branch within the teller area 95% of working time. Ability to travel to work at different branches with short notice or as scheduled. No particular hazards on the job. Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally. Requirements Job Qualifications Successful completion of the Customer Service Career Path. Good interpersonal skills including listening, verbal and written communication between coworkers and customers. Exemplary customer service skills. Ability to follow directions and be attentive to details and accuracy. Ability to retain confidential information. Exemplify professional appearance guidelines as stated within the company policies. Professional phone etiquette required for both internal and external communication. Education & Work Experience High school diploma or equivalent. Prior cash handling and customer service experience required. Prior management experience preferred. 3+ years banking experience preferred. EEO Statement Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.

Job Description At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: You've done this job before. You have the playbook and you know how to execute. You have turned an average service department into a best-in-class money maker. You are not the person needing the training, you are the person doing the training. You know how to recruit, staff and motivate every person in the department. Job Responsibilities: Coaching and Leadership Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel. Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements. Pushes accountability through all levels of the department; addresses under-performers with urgency. Knows the developmental needs of team members; makes training a priority. Is always recruiting, attracting top talent to the dealership. Supports fellow managers with solutions that benefit the entire dealership. Customer Satisfaction Expects to lead in CSI performance and instills the same expectation in every team member. Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals. Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence Operational Excellence Builds the optimal shop structure and work distribution processes for maximizing Technician productivity. Develops and trains Advisors to achieve the very best RO Quantity and Quality. Designs and implements processes that are clear, sustainable and drive the desired outcomes. Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides. Generates expected profits by controlling pricing, productivity, personnel expense and operating expense. Ensures the department and personnel remain compliant with company, factory and government policy and regulations. Skills & Qualifications: 10 years of experience in the retail automotive service and parts business 5 years of experience as a Service Manager/Director. Experience with the CDK dealer management system is a bonus. A current valid driver's license and insurability rating is required High School Diploma or equivalent; College degree is preferred. Benefits Include: Company vehicle Health, dental, life and vision insurance 401(k) Paid Time-Off Continued professional development

The Dan Wood Company is seeking an exceptional Dispatch Service Representative (DSR) for our main office in Portage, MI. Responsibilities • Evaluate customer calls and assign the best technician to each service appointment. • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. • Relay accurate information to technicians, ensuring proficient, quality customer experiences. • Manage the whereabouts and needs of every technician in the field. • Record the results of each service call and create report summaries for senior management. • Be professional and establish customer rapport, encouraging repeat business. • Respond to customer requests, resolving issues and promoting the brand. Trade Experience is a plus • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. • Update customers throughout the day on the technician's progress. Requirements • Proven track record in customer service. • IT competent; good typist and proficient with phone systems. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • Ability to build trust, diffuse conflict and hold others accountable. • Engaging personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, flexible and great attitude on life. This position is Monday through Friday. This full time opportunity offers health benefits after 90 days. Must be willing to submit to a drug screen

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Valid state driver's license Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Posess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.

Who We Are: Founded in 1959, HECO is a family-owned business that maximizes the reliability of rotating equipment. Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and 3) stop the issue from happening again. Warwood Armature is now part of the HECO organization, and this partnership offers a combined 165 years of experience in the reliable and efficient use of electric motors and rotating equipment to additional industries and geographic areas and creates a unique wealth of DC motor knowledge and capabilities. We serve customers across a wide range of industries, including power generation, steel and other metals, coal, shale, chemical processing, pharmaceuticals, paper and pulp, wastewater and freshwater, aggregate and cement, original equipment manufacturers (OEMs), and other manufacturing. When you work for HECO, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Dedicated to the right way, can do attitude, respectful honesty, get stuff done, and team fellowship. Responsibilities and Expectations: HECO's Field Service Supervisor will be responsible for job quoting, scheduling, and completion of all field service- related jobs and tasks. They will work closely with our sales team and operations manager to help maintain as well as grow our current field service customer base. This person will be responsible for up to (4) direct reports at a time. The Field Service Supervisor will make sure that department sales, profit, and growth goals are met. Lead Field Service team in day-to-day operations. Quote and schedule all field service-related work. Responsible for department monthly P&L. Lead, Manage, and hold technicians accountable. When necessary, recruit, hire, and train additional service technicians. Create/review all service reports prior to sending them to customers. Ensure all technicians are up to date on all required safety training and tasks. Be onsite and be main customer contact while overseeing large projects. Will be required onsite often to start while the team is continued to be grown and advanced Ideal Candidates will: 5+ Years of electric motor field service experience with project management experience. Experience with working on above NEMA frame motors up to 10,000HP Have the ability to give presentations to customers about industry leading techniques and services. Fit within the HECO culture and share the same core values as the company and its team. A highly detailed individual who can excel in a fast paced, quickly changing environment. Growth oriented in nature - excited to be part of a company that is focused on growth. Ability to perform onsite tasks such as electrical testing, vibration analysis, shaft alignments etc. (Must be willing to get dirty) Experience writing technical reports following completed work. Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities. Willingness & flexibility to travel to customer sites and stay overnight to perform work or have meetings roughly 45-50% of the time. Benefits Paid Time Off On-the-job Training 401K Employer Match Medical, Dental and Vision plans And more! Pay Range: HECO strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education. Relocation assistance is available. If you are the right fit and you'd like to be here, we'll make it happen. HECO Inc. is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Community-Based Recovery Services Supervisor: OnPoint is looking for a dynamic, organized, and dedicated professional to join our team as a full-time Community-Based Recovery Services Supervisor. In this role, you will provide day-to-day operational leadership for designated programs and services, ensuring compliance with funding, regulatory, agency, and best practice standards. You will collaborate with a team of professionals to promote the success of community-based recovery services, ensuring high-quality care and support for individuals in need. The ideal candidate will be passionate about making a difference in the lives of others, while effectively managing resources and maintaining program integrity. PAY RANGE/BENEFIT PACKAGE: Salary Range: starting at $63,885.71 up to $88,162.29 annually - placement above minimum salary is based on experience. OnPoint Benefits: 401(a) retirement: employer matching 457 retirement Paid holidays Benefits effective date of hire: Medical insurance Dental insurance Vision Coverage Employer funding of Health Savings Account (up to elected deductible amount) Employer Paid benefits: Disability insurance Life insurance (up to $50,000) Paid Time Off REQUIRED QUALIFICATIONS: Master's degree in a discipline that supports public and third-party reimbursement. Full State of Michigan (LARA) License. Certified Advanced Alcohol and Drug Counselor - Development Plan (CAADC - DP) through the Michigan Certification Board for Addiction Professionals (MCBAP) or willingness to pursue within one month of hire required. 3 years of professional experience working with and supporting the target population required. Strong advocate of recovery-oriented systems of care, person-centered planning, and outcome-focused service delivery required. PREFERRED QUALIFICATIONS: CAADC 1 year of relevant experience as a clinical or program supervisor. Certification in relevant evidence-based practices. Public behavioral health system experience. Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued. GENERAL RESPONSIBILITIES: Model and maintain an environment focused on exceptional and individualized service delivery, marked by ongoing assessment, responsiveness, flexibility, measurable impact, and internal and external coordination. Ensure designated programs and services reflect relevant funding, regulatory, agency and best practice standards. Provide direct supervision for designated team members. Establish schedule and structure for 1:1 session. provide feedback on job performance, focused on funding, regulatory, agency and best practice standards. Monitor documentation of services and provide feedback to improve performance to established standards. Complete performance evaluations according to established standards. Engage in utilization and capacity management processes, providing operational context to analysis and planning; implement established processes as directed by Program Manager Identify trends in target populations, service delivery and gaps, risk management, and staff strengths and challenges. Participate in program development efforts in the direction of the Program Manager Participate in screening, orientation, and training for program staff, with strong and accurate knowledge of funding, regulatory, agency and best practice standards. Develop and maintain internal partnerships to effectively participate in interdisciplinary team service delivery. Support external partnerships to ensure collaborative and integrated service delivery. Maintain a caseload as assigned/as needed. Actively participate in agency leadership teams, committees, and initiatives in the direction of the Program Manager. Perform other duties as assigned. EQUIPMENT/TECHNOLOGY KNOWLEDGE: Basic iPhone Knowledge Office 365 Skills Electronic Medical Record (EMR) POSITIONS TO BE FILLED: One full-time position (40 hours/week)

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

The Administrative Manager of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals. Duties: Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%). Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%). Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%). Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%). Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%). Performs other duties as assigned (5%). Qualifications: Education: Bachelor's degree Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills. Years of Experience: Five years of supervisory experience. Physical Requirements: Work is sedentary and light. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Insight is an Equal Opportunity Employer

Join the Rose Family: Your Future Awaits! Seeking Experienced Pest Control Technicians Looking to advance! 👀 Why settle for just another job when you can be part of a legacy? At Rose, we are proud to be the oldest pest management company in the nation, established in 1860! As a family-owned business, we provide innovative pest solutions across Michigan, Ohio, and parts of Indiana, Pennsylvania, and West Virginia. With over 150 years of success, we offer a unique opportunity to grow within a supportive and passionate team. Our privately-owned company holds a great deal of opportunity for people who want to step up and start an exciting career. What We Offer You: Competitive Salary Service Supervisor earning potential of $75,000+ Comprehensive Benefits: Medical, Dental, Vision, and Rx Insurance Incentives: Bonus Plan, Commission Program, and Profit Sharing Retirement Savings: 401(K) with Company Match Work-Life Balance: Paid Holidays, Vacation, and Sick Days Professional Growth: Continuous training and career development Company Vehicle Responsibilities Your Role: We are on the lookout for an experienced pest control technician ready to elevate their career as a Service Supervisor. In this leadership role, you will: Inspire and coach your team while ensuring top-tier service Tackle challenging assignments with your expertise Maintain a focus on safety and quality best practices Qualifications What We're Looking For: Prior experience in pest control is a must - your skills matter! Strong communication and client relationship abilities Attention to detail and a knack for problem-solving Valid driver's license with a clean driving record Flexibility to work early mornings, evenings, and weekends with occasional overnight travel High school diploma or equivalent Pass Drug & Background Checks At least 18 years of age Bio-Serv companies are proud to be EOE rosepestsolutions+******************* #ZR

Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work. We are currently looking for a Service Supervisor to join our on-site operations team to help support a positive experience for our residents. What are the responsibilities of a Service Supervisor? Manage maintenance staff by setting direction, priorities, and schedules Maintain and execute a preventative maintenance program that minimizes emergency repairs and services Maintain community inventory, monitor purchase orders, and approve invoices Ensure maintenance work orders are completed to the highest standards of quality, efficiency, and safety Ensure apartment units are ready for new move-ins by conducting inspection and quality control Meet with team members on a regular basis to discuss strengths and development opportunities Interview and hire qualified candidates in conjunction with the Community Manager Take initiative to work alongside the team as necessary to achieve goals Evaluate and manage contractor projects upon completion to ensure high quality and contract compliance Ability to successfully perform and train the following technical skills: diagnosing and solving air conditioner and furnace issues, troubleshooting for ancillary services, advanced plumbing tasks, drywall replacement, appliance repair and installation, carpentry work, window installations, advanced electrical issues and thorough understanding of schematic and wiring diagrams, and installation and repair of ceramic tile and vinyl May be part of the on-call rotation as needed and available after-hours for emergency needs What are the role requirements? Previous leadership experience is required Strong experience in multi-family property maintenance is preferred Must have extensive knowledge of maintenance safety guidelines and procedures and OSHA regulations EPA certification is required (If you do not hold an EPA certification you are required to obtain it within 120 days of your start date via company paid training) HVAC experience is strongly preferred CPO Certification and pool chemistry and maintenance skills are preferred Ability to prioritize and delegate multiple tasks in a fast-paced environment Must possess exceptional customer service and communication skills Must possess excellent organizational and time-management skills Ability to use various technologies for online training and administrative purposes Must be willing to respond to emergencies after normal business hours Able to effectively and professionally communicate with residents and co-workers Basic computer skills and comfort learning software, apps, and programs Have reliable transportation and valid driver's license What's in it for you? Comprehensive benefits package, including 401(k) with company match On the job training and development Generous paid time off programs Competitive compensation plan with bonus opportunities Great work environment Opportunities for advancement Discounted apartment home Compensation: Starting at $32.26 per hour or higher, based on experience Grow a Career with Edward Rose & Sons! Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business. Our Mission, Vision, and Values: We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Reports to the Director, Nutritional Services. Oversees the efficient operation and delivery of all Nutritional Services functions during an assigned shift. This includes, but is not limited to, coordinating shift operational activities in all Departmental areas, handling patient and other customer service related issues as they arise and ensuring that all associates adhere to established Department and Hospital standards. Will be assigned responsibility for the coordination of a functional area. This is the 'designated person in charge' per Indiana State Department of Health (ISDH) rules. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Coordinates and ensures the efficient daily operation and delivery of all Nutritional Services functions to assigned customer groups by: * Leading and coordinating the workload of assigned associates and communicating with other Department management to ensure that necessary services are provided within established time frames; also ensuring that budgetary, staffing and quality are consistent with Department standards and customer expectations. * Assists with developing a work environment which fosters the effective performance of one's daily responsibilities in order to help accomplish Beacon Health System's mission/values and the Department's goals/objectives; also fostering continuous learning, continuous improvement and job enrichment. * Providing leadership and skill development for assigned associates (patient room service, cafeteria, Subway, kitchen and catering) as they perform their daily activities. Acting as a resource for associates regarding daily operational activities. * Scheduling and assigning workload to the assigned staff. * Recruiting, hiring, evaluating and, if necessary, recommending the coaching/discipline (and/or discharge) of associates. * Planning and coordinating ongoing training for the associates. Also, ensuring a comprehensive orientation and training for new associates. * Interpreting, enforcing and supporting Hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement. * Supporting the Director in ongoing efforts to achieve targeted cost savings for the Department and continually striving, through purposeful efforts, to attain savings targets in future years. * Demonstrating an effective leadership style which supports collaboration, shared communication, innovation and a continuous focus on Beacon Health System's mission and the Department's goals/objectives. * Supporting teamwork through such things as the availability of timely and necessary information, required resources and training, tangible and intangible support and timely feedback. * Oversee all activities related to the assigned associate's efforts to achieve continuous quality improvement. * Ensuring that the Hospital's policy on confidentiality is strictly followed. Ensures the efficient operation and delivery of all functions (during an assigned shift) by: * Implementing methods to improve the quality of patient service provided by the Department and the Hospital. * Assisting various departments and disciplines in the Hospital to maintain efficient food service delivery mechanisms. * Ensuring the proper operation and functioning of the diet office and patient services (during an assigned shift). * Ensuring the proper execution of catered events and cafeteria operation (during an assigned shift) and ensuring that exceptional levels of quality and service are delivered. * Participating in performance improvement/continuous quality control activities. Also, submitting regular performance improvement summaries as assigned. * Participating in Department Process Improvement Teams and committees as required. Also, planning and conducting meetings as assigned. * Maintaining responsibility for Quality Control monitors (i.e., test tray evaluations, meal rounds, tray line accuracy checks, tray line temperature logs and problem/resolution logs). * Implementing and administering established Departmental and Hospital policies/procedures and standards. * Encouraging team members to participate in the planning and decision-making process. * Maintaining effective inter- and intra-departmental (and agency) relationships. * Serving as a weekend 'person-in-charge' as needed (in rotation with other Nutritional Services Leaders). * Maintaining Department records, reports and files as required. * Participating on Beacon Health System committees as requested. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job-related assignments and special projects as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's or Bachelor's degree in Foods, Nutrition or a related field. Certification as a Dietary Manager (CDM) is highly preferred. A minimum of three years of previous supervisory experience is highly preferred. Must hold and maintain Serve Safe Food Safety Manager Credential within 90 days of hire date. Knowledge & Skills * Requires a working knowledge of physiology, nutrition and food service operations (which includes such things as sanitation, hygiene, food preparation standards and nutrition programs based on the most current dietetic practices). * Requires the skills necessary to plan and organize operational activities and effectively evaluate assigned associates. * Demonstrates the leadership skills necessary to effectively coach/train others and work in a positive manner; also requires the ability to elicit cooperation and support from other associates. Also, requires analytical and problem-solving skills. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with all levels of Beacon Health System associates, customers and vendor representatives, as well as administer policies/procedures, prepare reports, provide training, etc. * Requires a conceptual understanding of Nutritional Services Department functions in order to coordinate with other Department management to ensure the effective provision of necessary services. * Demonstrates proficiency in computer skills (i.e., email, word processing and spreadsheets). Working Conditions * Work is performed in both an office environment and food service area. * May experience some exposure to a patient care environment and noise, moisture, cold and heat in the food service area. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position (i.e., to stand and/or walk for prolonged periods of time; move throughout the facility; lift, hold and carry objects weighing up to 50 pounds; etc.).

Provides Customer Service focused leadership by maintaining shift accountability through the supervision of workflow for support services departments including Nutrition/Environmental services, Patient Transport and Hospitality Technician operations. Assists manager with employee development, education and disciplinary actions on assigned shifts. Collects, monitors, analyzes summarizes data to identify potential process inefficiencies and/or quality assurance issues Mentors and guides employees in their current role and professional growth, provides consistent and continuous input regarding employee performance. Communicates, collaborates and acts as a resource to customers, employees, management and other members of the health care team with regard to any care issues within scope.Essential Functions Assumes shift accountability for supervising the daily activities of team members to ensure consistency with current policies, procedures, protocols and standards. Makes suggestions for change and provides input into policies, procedures, and goals. Supports the development of the staff schedule to ensure operational needs are met and overtime costs and FTE's are managed through payroll verification. Responsible for interviewing, hiring, and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Acts as a customer advocate by providing ongoing communication with customers, staff, and management regarding service issues. Assists in the development / data collection / analysis / action plan related to area of responsibility. Qualifications Required High School Diploma or equivalent Preferred Associate's Degree or equivalent 3 years of relevant experience Related experience in one or more of the service lines that will be managed Required 2 years of relevant experience Leadership Required 1 year of relevant experience Customer Service Required CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required CRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross 90 Days preferred Or CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association 90 Days preferred CRT-Food Protection Manager - Trust20 Trust20 90 Days required Or CRT-ServSafe Manager - NRA National Restaurant Association 90 Days required Or CRT-Food Handler - Trust20 Trust20 90 Days required Or CRT-ServSafe Allergen - NRA National Restaurant Association 90 Days required Or CRT-Food Allergy - Trust20 Trust20 90 Days required Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 5 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Frequently Forward Bend - Standing: Seldom Forward Bend - Sitting: Seldom Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Squat: Seldom Stair Climbing: Seldom Crawling / Kneeling: Seldom Driving: Seldom Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Zeeland Hospital - 8333 Felch - Zeeland Department Name EVS Transport and Linen Leadership CHW - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8am- 5pm with availibilty to cover 3rd shift and 2nd. Days Worked Primarily Mon - Friday with occasional Weekends Weekend Frequency On-call weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

At Betten Baker, our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking an experienced Service Director who can take over all facets of a service department and elevate the team to the highest level of performance. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! What the right candidate brings to the table: You've done this job before. You have the playbook and you know how to execute. You have turned an average service department into a best-in-class money maker. You are not the person needing the training, you are the person doing the training. You know how to recruit, staff and motivate every person in the department. Job Responsibilities: Coaching and Leadership Oversees staffing levels and promotes associate engagement by recruiting, hiring, training, coaching, evaluating, motivating and rewarding Service Department personnel. Communicates departmental and individual goals and objectives to ensure a mutual understanding of job expectations and requirements. Pushes accountability through all levels of the department; addresses under-performers with urgency. Knows the developmental needs of team members; makes training a priority. Is always recruiting, attracting top talent to the dealership. Supports fellow managers with solutions that benefit the entire dealership. Customer Satisfaction Expects to lead in CSI performance and instills the same expectation in every team member. Puts the customer experience at the forefront; does not allow it to be compromised by conflicting policies, pay plans or individuals. Uses customer feedback to identify deficiencies and implement corrective actions. Operational Excellence Operational Excellence Builds the optimal shop structure and work distribution processes for maximizing Technician productivity. Develops and trains Advisors to achieve the very best RO Quantity and Quality. Designs and implements processes that are clear, sustainable and drive the desired outcomes. Attacks areas of waste; keeps receivables, unapplied time and policy expense within guides. Generates expected profits by controlling pricing, productivity, personnel expense and operating expense. Ensures the department and personnel remain compliant with company, factory and government policy and regulations. Skills & Qualifications: 10 years of experience in the retail automotive service and parts business 5 years of experience as a Service Manager/Director. Experience with the CDK dealer management system is a bonus. A current valid driver's license and insurability rating is required High School Diploma or equivalent; College degree is preferred. Benefits Include: Company vehicle Health, dental, life and vision insurance 401(k) Paid Time-Off Continued professional development