Service manager jobs in Lakewood, OH

Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is seeking a highly driven, customer-focused Client Services Manager to lead our Client Services team while serving as a strategic partner to our valued clients. This role is ideal for an experienced professional who thrives at the intersection of customer success, account management, and operational excellence within the printing and packaging industry. As the primary point of contact between Oliver and our clients, you will be responsible for building long-term, trusted relationships, understanding complex customer requirements, and ensuring the consistent delivery of high-quality, on-time solutions. You will collaborate cross-functionally with Sales, Operations, Quality, and Production teams to drive customer satisfaction, retention, and account growth. If you are a natural communicator, a hands-on leader, and passionate about delivering exceptional customer experiences, we encourage you to apply. About the Role As our Client Services Manager, you will: Serve as the main liaison between Oliver Inc. and assigned clients, ensuring a best-in-class customer experience Lead, coach, and develop the Client Services and Sales Support teams to deliver consistent, high-quality service Partner closely with Sales, Operations, and Quality to ensure customer expectations, specifications, and service levels are met or exceeded Maintain and grow relationships with both new and existing customers, acting as a trusted advisor Take a hands-on leadership approach, directly managing key accounts independently or in collaboration with your team Identify opportunities to expand existing accounts and increase share of wallet through proactive, solution-oriented engagement Provide actionable customer feedback to internal stakeholders to support continuous improvement Support the Sales organization with a customer-centric, solutions-driven mindset aligned to client goals and specifications About You You are a strong fit for the Client Services Manager role if you bring: Extensive knowledge of printing and packaging processes, along with related technical and administrative functions An Associate's degree or equivalent experience (Bachelor's degree preferred) 7-10 years of experience in client services, customer success, account management, or customer service (within the printing or packaging industry preferred) 2-3 years of people management experience, or a combination of leadership experience and formal management training Proven ability to handle sensitive customer situations, resolve complex issues, and communicate effectively with customers and internal teams Strong analytical, problem-solving, and decision-making skills in a fast-paced manufacturing environment Excellent written and verbal communication skills, with the ability to present to customers and cross-functional teams Why You'll Love Working Here Make a Real Impact: You'll play a critical role in shaping the client experience, influencing cross-functional teams, and driving long-term customer success within a respected industry leader. Collaborative, Team-First Culture: Work closely with Sales, Operations, Quality, and Production in a highly collaborative environment where your voice and expertise are valued. Leadership & Growth Opportunities: Lead and develop high-performing client services teams while continuing to grow your own leadership and industry expertise. Stability with Innovation: Join a well-established company with a strong reputation in the printing and packaging industry that continues to evolve and invest in its people and processes. Customer-Centric Mission: Be part of an organization that prioritizes long-term relationships, solution-driven service, and exceeding customer expectations. Competitive Compensation & Benefits: Oliver Inc. offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement. Purpose-Driven Work: Your work directly supports our clients' brands and success-seeing your impact from concept through final production. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.

We are currently seeking a Plant Manager for one of our locations. Responsibilities Oversee plant operations such as budget, production schedule and inventory Strive for zero accidents / incidents while achieving plant goals for DART rate. Drive year over improvement Manage and lead annual budget process at plant level Examine processes and design plans to effectively use available resources Manage, lead, and develop reporting staff Ensure that employees have the best possible working conditions, through the development of HS&E systems and policies to prevent unreasonable health and safety risks. Qualifications Bachelor's degree in Engineering or relevant field, Master degree preferred 10+ years of experience in field, with at least five years in as a Plant Manager Experience in plant management and manufacturing operations Strong communication, management and supervisory skills Previous experience in manufacturing environment required, preferably at a Tier 1 supplier

Title: Field Services Project Manager Schedule: M-F Duration: Permanent Must Have: Bachelor's degree in Chemistry, Environmental Engineering, or a related field. Equivalent experience will be considered. Minimum five years direct work experience in a project management capacity, including all aspects of process development and execution. Sales experience is a plus. Ability to provide technical proposals and price estimates for projects. Strong working knowledge/understanding of environmental and related regulations (RCRA, OSHA, DOT, etc.) is required. Working knowledge of various hazardous waste disposal technologies (incineration, wastewater treatment, landfill, fuel blending, etc.) Must possess the ability to work independently and in a team oriented, collaborative environment. Must be able to conform to shifting priorities, demands and timelines. Must possess and demonstrate the ability to grow and expand field service capabilities and meet our sales budget objectives. Must have the desire and ability to travel extensively (Day trips and up to 5 overnights a month) Day to day: Responsible for providing business plans, project plans, forecasting both revenue and expenses, and providing input to strategic planning in coordination with RIS, RTS, and RES. Develops and coordinates site safety plans, coordinates resources and project materials, and oversees on-site supervision for the completion of field work. Negotiates with other department managers for the acquisition of required personnel from within the Ross companies, when required. Coordinates billing and related activities with our RES accounting department, RES sales department, and our customers. Manages and coordinates field service activities between the customer and the Ross companies. Oversees supervision of internal and/or external labor on an as-needed basis to complete Field Service Projects. Serves as a technical advisor in the field, ensuring that materials are properly sampled, characterized, profiled, manifested, segregated, packaged, shipped, and to perform industrial services in a safe and compliant manner. Serves as liaison between the customer and the Ross companies: Builds relationships with vendors, customers and subcontractors to ensure work is performed effectively and within regulatory guidelines. Provides project proposals and estimates to the customer and/or RES for Field Service Projects. Provides technical support for the RES sales force including traveling to job sites, providing technical support for our customers, and providing customer based solutions grow our field service capabilities. Supervises and directs the work of the Field Service Project Coordinator including performance management, time management, goal setting, etc. Controls business expenses and maximizes project profitability. Works with RIS to coordinate Corrective Actions on our customer's waste receipts (special repackaging, box/tanker heel clean-outs). Wears personal protective equipment (PPE) as needed and in accordance with safety policies and procedures. Enters confined spaces as required and in accordance with safety policies and procedures. Works indoors and outdoors. Daily use of advanced PC and business computer applications, telephone conferencing and e-mail.

Ohio Truck Sales is seeking a driven and experienced Diesel Mechanic Supervisor to lead the mechanical operations of our semi-truck reconditioning facility. This role is responsible for overseeing service writing, scheduling, quality repairs and team development while maintaining the highest standards of quality. The Mechanical Supervisor plays a critical role in mentoring diesel technicians on proper repair methods, ensuring consistent, top-tier reconditioning. As a key department leader, this individual will collaborate closely with other recon teams to achieve its overall monthly goals. Key Responsibilities / Essential Job Functions Lead daily operations of the Mechanical Department and diesel mechanics, ensuring efficiency and quality of work. Oversee service writing and work order process to capture all necessary repairs and create accurate orders. Manage Quality Control and hold the team accountable to documented standards. Manage daily flow and scheduling to achieve monthly unit goals. Conduct daily morning huddles with your team and maintain regular communication with the Reconditioning Manager Train, coach, and counsel employees to improve performance; Uphold quality and standard repair times. Coordinate and drive housekeeping efforts and maintenance activities for shop equipment Resolve attendance issues, conflicts, and performance improvement plans. Ensure compliance with company policies, safety protocols, and environmental regulations. Perform other assigned duties or projects related to department needs. Required Education, Skills & Abilities High School Graduation or equivalent 5+ years of diesel mechanical experience 5+ years Management experience Must have strong management characteristics Electrical aptitude preferred Must have proven successful experience leading a team of 8+ employees Microsoft Office (Word, Excel, Outlook)

Lynx EMS is recruiting an Operations Manager to direct operations at our Parma Heights, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.

Manufacturing Facility in Twinsburg, Ohio, has an immediate opening for a full-time Operations Manager General Description of Job: The Operations Manager is responsible for all operations of the company including Production, QA, Engineering, Supply Chain, and Sales. Education, Training, and Experience: Bachelor's Degree in a business-related field and a minimum of five years' experience in a manufacturing environment, preferably wire harnessing. Skills Needed: Business management, decision making, strong leadership and problem solving, organizational skills, conflict management, communication skills, sales, finance and analytical skills, intermediate computer skills, basic HR knowledge helpful. Ability to quickly gain thorough knowledge of company and product. Physical Demands: An employee in this position will spend the majority of their workday using office equipment, computers, and light tools. Some light lifting may be necessary on a limited basis. Duties and Responsibilities: · Manager: Oversee Production, Quality Assurance, Supply Chain/Purchasing, Quoting, and Account Managers (inside sales) at Twinsburg plant. Some travel to other manufacturing locations required to assist in directing operations. Assist CEO and CFO with developing and implementing the company business plan. · Customer Support: Delivering service to attain customer satisfaction. Represent the company at high level customer meetings. Support Account Managers and Quoting with day-to-day functions. Build customer relationships. · Engineering: Help direct and define the priorities and focus of engineering with regards to the balance of existing customers vs. new opportunities. · Sourcing: Ensure that the company's supply base can meet the current and future demands of the organization. Assist Account Managers with day-to-day sourcing issues. Help develop and support existing and new manufacturing partners outside of the U.S. · Quality system: Support and enforce procedures, internal controls, and measurements in line with company quality system policy. · Production: Ensure that production is being run efficiently, effectively, and meeting customer requirements. Identify areas where improvements can be obtained and push for lean events to help identify methodologies for implementation. · Shipping: Ensure timely shipping of product to meet customers' requirements, that the bonded warehouse area is managed according to the CBP Manual, and that the annual reconciliation for the bonded warehouse is prepared and available for review by CBP within 45 days from the end of the business year. · Quoting: Set direction and goals for pricing, and support Quoting Personnel as needed. Work with outsourced manufacturing partners to drive best cost for sourced assemblies. Review and calculate impacts of tariffs and other cost drivers, and work with CEO and CFO on decisions regarding how to mitigate and/or pass through the associated costs. · Knowledge & ability to comply with WRWP, Customer, ISO, IPC, UL, and Safety procedures, standards and regulations as it pertains to work. · Responsible for compilation of yearly information regarding GHG emissions. · Help manage expected implementation of new ERP system. · This employee may be required to perform other duties as required. Travel Requirements: · Some travel required to additional manufacturing locations in Florida, South Carolina, and Kansas. · Occasional travel required for conferences and/or trade shows · Travel may be required to visit manufacturing partners in Asian countries.

General Manager - Akron The General Manager leads a major Business Unit, holding full profit and loss accountability for all aspects of operations. This role manages a diverse team of division-level managers-including Operations, Fleet Management, Sales, Finance, Human Resources, and Safety-who support the entire Business Unit. The General Manager executes a local market strategy aligned with broader strategic and marketing plans, driving operational excellence and budget achievement. This position oversees all matters related to operations, represents the organization to customers and external stakeholders, ensures compliance with safety and regulatory standards, and leads change management initiatives to foster growth and sustainability. Principal Responsibilities Implement and execute plans that support the area's strategic operating plan, championing tactical initiatives such as safety, customer experience, efficiency, and profitability. Collaborate with sales management to drive commercial, industrial, residential, and municipal sales efforts to achieve growth and optimize profitability. Oversee safety and accident prevention programs, ensuring a safe and productive work environment. Ensure compliance with all standards, including regulatory, safety, accounting, and ethics. Manage performance and talent development. Build and maintain strong relationships with government, community, and other external groups. 15% travel required; some overnight stays. Perform other job-related duties as assigned. Experience, Education, and Certification Required: High school diploma or GED. Degree preferred. Minimum 7 years of progressive leadership and management responsibility. Minimum 3 years of P&L experience. Knowledge, Skills, and Abilities Strong business acumen and strategic thinking. Ability to lead large-scale change initiatives and direct large teams. Proven ability to build and develop high-performing sales teams. Results-oriented, with a commitment to organizational success. Strong problem-solving, analytical, and decision-making skills. Collaborative and creative thinker. Demonstrates and promotes ethical behavior. Experience managing multiple sites and business lines. Proficient in Microsoft Excel, Word, and PowerPoint. Compensation and Benefits Competitive salary, bonus, and equity package. Comprehensive benefits package, including medical, dental, vision, disability, life insurance, 401(k) with company match, employee stock purchase plan, and more. Desired Values and Behaviors Ethical, trustworthy, and accountable. Servant leader with a hands-on, engaged approach. Strong team development and empowerment skills. Effective communicator and active listener. Action-oriented, results-driven, and organized. Strategic and analytical thinker. High energy, grit, perseverance, and determination. Community-minded and humble. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.”

Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements. Responsibilities: Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities. Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management. Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals. Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems. Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA. Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results. Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations. Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries. Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments. Qualifications: Bachelor's degree in business administration. Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role. Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership. Excellent communication, interpersonal, and problem-solving skills. Detail oriented with a logical approach to problem solving Proficiency in Microsoft office

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.50 per hour Wage Increase: Year 2 - $26.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader's absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies. * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email. * Obtain feedback from customers regarding product and service performance. * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. * Perform annual performance reviews of all CS reps. * Collaborate with other departments to resolve complex issues and improve processes. * Must be a team player with excellent communication skills. * Handle daily invoicing. * Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. * Run ERP system reports and work closely with the finance department for credits and setting up new accounts. * Handle escalated customer issues with professionalism and resolution-focused communication. * Maintain and update accounts in the ERP system. * Prepare and present reports on team performance, customer satisfaction, and service trends. * Monitor performance metrics, call quality and response times to ensure service excellence. * Foster a positive and customer-centric culture within the team. * Supervise, train, and mentor a team of customer service representatives. * Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). * Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. * Strong interpersonal and communication skills, both verbal and written. * Proven ability to coach, motivate, and lead a team. * Excellent problem-solving and conflict resolution abilities. * Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. * Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Business Development Job Qualifications: Skills: Business Development, Business Opportunities, Customer Relationship Management (CRM) Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: GDIT is seeking a Business Development executive to lead business development and capture for GDIT's Security Services Sector. This growth strategy will include pursuing new initiatives as well as driving organic growth through existing contracts and vehicles. The ideal candidate will have a proven record of successfully closing business on strategic opportunities, and an ability to work collaboratively as part of the larger GDIT Defense Division. Developing and maintaining relationships across multiple, geographically dispersed customer stakeholder organizations is required for successful performance. This position provides an outstanding opportunity to play a leadership role as we work together to create the Next GDIT and apply the breadth of resources available in our new organization to critical technology and mission challenges. The breadth of our portfolio and the scale of our $9B company ensure that this role can absorb new challenges and responsibilities as our business and mission-impact expands. HOW A SECURITY SERVICES GROWTH DIRECTOR WILL MAKE AN IMPACT Develop and maintain high quality relationships with customers and partners, including next generation technology vendors. Engage with these customers, partners, and other relevant stakeholders to identify and qualify new business opportunities. Develop an opportunity pipeline Lead capture on selected opportunities Shape opportunities and our position throughout the opportunity life cycle. Formulate and support the communication and implementation of an integrated business development, capture and proposal strategy that clearly highlights GDIT's value proposition and discriminators, and provides customers a clear and defensible justification for selecting GDIT for award. Establish value added teaming strategies and competitive pricing structures to create a profitable return at a winning cost. Lead the identification of new business opportunities that support the account plan, Group growth goals, and submit targets, throughout the opportunity life cycle Execute call plans to collect information about particular opportunities; in collaboration with technical staff, proposes and tests potential solutions; and qualifies opportunities Prepare for and present opportunities for bid decisions and pipeline reviews Lead the development of win strategies Contribute to go overall strategy for the business WHAT YOU WILL NEED TO SUCCEED Education: Bachelor's degree required Required Experience: 10+ years of hands-on experience in Business Development and Capture Management, in the Federal Space with experience in the Department of Defense Demonstrated ability to grow and win business in the Federal market Experience with SCI and/or SAP programs for customers in the DoD and IC (Intelligence Community) Established relationships within DoD and IC agencies Experience with budget, investments and acquisition processes. Security Clearance: TS/SCI Required to start with SAP Location: Falls Church, VA (On-Site) US Citizenship required GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays The likely salary range for this position is $191,250 - $258,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA VA Falls Church Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description The Psychiatric Services Manager oversees psychiatric referrals from all departments, including, but not limited to verifications of benefits (Medicaid and/or private insurance companies), interdepartmental communication, and ongoing oversight of benefits for psychiatric care recipients. REWARDS: Health Insurance Dental Vision Paid time off & paid holidays Life Insurance (including optional coverage for dependents) 401(k) with employer match REQUIREMENTS: Age 21+ required by State of Ohio High school diploma or GED required by State of Ohio Previous experience with kids preferred, but not required Must be able to be at work on CCHO's Wooster campus on time for each shift. Valid Ohio driver's license, with driving record that is insurable on agency policy; ability to legally and safely drive a vehicle ESSENTIAL DUTIES & RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Statement of Faith/Standard of Moral Conduct. Further, each employee is responsible for dealing with others with a Christlike attitude while helping them experience their worth in Christ and demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness. Job-specific essential functions include the following: - TEAM FIRST: Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment, maintaining appropriate working relationships and promoting collaboration. - Collaborates with all departments to oversee psychiatric referrals. - Completes initial and ongoing insurance benefit verifications (primary and secondary coverages) for psychiatric services. Communicates with insurance companies, as needed, to clarify coverage. - Communicates with clients and/or office staff about benefits coverage, as needed. - Contacts scheduled clients for psychiatric updates, updating progress notes prior to appointments. - Coordinates referral process and scheduling for initial psychiatric appointments. - Schedules follow-up appointments for outpatient psychiatric clients. - Facilitates outpatient appointments, as needed. - Manages inventory of all over-the-counter (OTC) medications for Residential. - Assists CRC medical team with administrative tasks, such as putting medication in CRC med-carts. - Transfers notes from Valant to Carelogic to ensure communication between psych provider and CCHO clinicians. - Reviews psych provider schedule and assigns billing codes which involves communication and collaboration with psych providers and CCHO Behavioral Health Billing Manager. - Assists in the development and implementation of psych procedures that guide psych office operations, provider communication, delivery of services, and assist the client in how to receive services. - Maintains SCM certification and assists in CRC crisis situations. - Maintains CPR trainer certification and facilitates training classes for CRC, as assigned. - Provides direct care services for CRC, as needed. - Provides psych CPST services when appliable for outpatient psych clients and provides behavioral health services for CRC clients, as needed. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: None. REQUIRED SKILLS & ABILITIES: - Ability to work independently and with a variety of personalities. Excellent interpersonal skills, including conflict resolution, required. Must be able to communicate well with colleagues, verbally and in writing to ensure safety and efficiency. - Excellent organizational skills and attention to detail. - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. - Ability to use medical terms as related to youth mental health and psychiatric care. - Ability to read lab reports, prescriptions, and doctor's orders. - Ability to understand, monitor and communicate units of measure for prescription medications. - Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. - Ability to problem solve with clients and advocate for them with their doctor. - Competency with Microsoft Office Suite and the internet, as well as CCHO clinical documentation software (electronic health record). Ability to learn to use other software/programs, as needed. - Ability to function well in a fast-paced environment, as well as cope and tolerate high levels of stress. EDUCATION, EXPERIENCE, CERTIFICATIONS/LICENSES: - High School Diploma/GED required. Associate's degree or equivalent from two-year college preferred. - Current Ohio Medical Manager, Licensed Practical Nurse or Registered Nurse Certification required. - No less than three years of experience working with youth and families in a medical setting, required. - Experience in residential treatment strongly preferred. - Valid Ohio Driver's License & driving record insurable on agency policy, required. PHYSICAL REQUIREMENTS: - Frequently required to walk, sit, talk, and hear, including a requirement to stand or walk for extended periods of time, sometimes through uneven terrain. - Often required to use hands/fingers, handle or feel; reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus. - Prolonged sitting at a desk or workstation and working on a computer. - Ability to use a telephone, hear and be heard, and speak clearly with clients, providers, and the general public. Must be able to use a cell phone. - Regularly able to lift/move up to 50 pounds. - Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. - Must be able to drive a vehicle legally and safely in the state of Ohio. - Must maintain compliance/certification with CCHO's requirements for using physical restraints (SCM: Safe Crisis Management), including sufficient strength and completion of extensive training. Physical ability to respond to crisis, including, but not limited to running and performing physical restraints. CONTINUOUS QUALITY IMPROVEMENT (CQI): All Agency staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make the Agency a safe and healing environment for clients and staff. This expectation includes, but is not limited to teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence. Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE. This position is contingent upon the satisfactory completion of all of the following: background checks (fingerprints required), drug test, reference checks, Department of Justice National sex offender search, Ohio (and other states of residence) Alleged Perpetrator Search, as well as other checks as required by our licensing agency. Candidates for most jobs must be 21 or older to apply. References, background checks, and drug screenings will be completed on all potential candidates. Direct care positions will require a pre-employment physical, as required by our licensing agency. Must be able to commute reliably for all on-site positions. Some roles require a valid Ohio driver's license and an insurable driving record. EOE.

Role OverviewLet your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 3 with University Hospitals. This position will require frequent travel and will be based primarily onsite at Cleveland Medical Center located in Cleveland, OH. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control departmentlead teams and departmental projects and initiativeseffectively manage the Unit Operating Systemmonitor compliance and reach project target dates of completionsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringexperience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service deliverycustomer service and guest satisfaction focus in a healthcare or hospitality settingstrong leadership skills and has the ability to work independently to drive programexperience effectively managing projects within agreed upon timelinesresults and safety drivenproficiency with computers and other technology Active driver's license Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services

[if gte mso 9]> [if gte mso 9]> Normal 0 false false false EN-US X-NONE X-NONE [if gte mso 9]> [if !mso]>st1\:*{behavior:url(#ieooui) } [if gte mso 10]> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} StartFragment AKRON METROPOLITAN HOUSING AUTHORITY Job Title: Manager of Housing Operations and Customer Service Reports to: Director of Operations Department: Housing Management Date: July 2025 FLSA Status: Exempt Minimum: $62,300 - Salary is based on background, education, and experience related to the position. General Purpose: The primary purpose of this position is to support the Director of Operations in all aspects of the management of the housing portfolio. Assists with all areas of property management, including on-call management, on-site maintenance and inspections, vacancy production, leasing, Customer service resident problem resolution, Fire reports, insurance claims, property loss reports, communication request rent collections, budget development and all other considerations related to the housing developments Coordinates and oversees all new and current maintenance training and staff development. Participates in the Authority's short and long-term strategic planning, and works to align daily operations with the overall Authority goals and objectives. Essential Duties and Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. · Supervises the activities of subordinate staff members, including the administrative assistant, housing inspector and customer service clerks; ensures that work is prioritized and appropriately assigned; sets clear expectations and goals, provides timely feedback, and completes coaching sessions on a timely basis; provides appropriate training to staff members, and assures that staff have appropriate tools and resources to achieve their objectives; ensures that positions are filled with individuals who meet the skills, abilities, experience levels and competencies required by the position; ensures that staff work activities and management actions are in compliance with applicable union contracts; ensures that subordinate employees are trained in and follow appropriate safe work practices at all times; manages communication channels between staff and other departments within the Agency, delivers or recommends disciplinary action up to and including suspensions and terminations, approves timesheets and annual and sick leave, and monitors absences; · Troubleshoots work order problems; responds to questions and concerns from customer service clerks, lead property managers, maintenance supervisors, property managers, management aides and maintenance staff; attends to problems and inquiries in a timely and courteous manner. Oversees and responds to Director's Inquiry Line. · Assists the Director of Operations in identifying needs for property management improvement and in setting priorities. Completes projects and assignments related to any and all aspects of Low Income Public Housing, Project Based Multi-Family rental assistance and Tax Credit sites as assigned by the Director of Operations. The focus should be on turn times of vacant units, site open work orders and Skilled Trades open work orders, National Standard for Real Estate Inspection (NSPIRE) inspections. · Inspects properties regularly to ensure maintenance work is being performed correctly and to identify areas that need improvement; and provides direction and assistance in developing measurable plans of action for accomplishing the work. As needed, assists managers with NSPIRE inspections ad assigns work orders. · Assist and oversee any special projects assigned by the Director of Operation or Deputy Director. · Develop, coordinate and oversee janitorial and maintenance training programs. Assist property management with identifying site and individual training needs. · Works with Director of Operations, Property Manager and Site Staff to prepare for NSPIRE inspections. This staff member will be a liaison between site staff, Skilled Trades and Lead Managers once an NSPIRE inspection is scheduled. If necessary they will work daily with site staff to ensure adequate staff coverage is provided. Assist PM staff with inspections of the units prior to maintenance entry up to final Quality Control inspections. · Serves as back up for subordinate staff; covers weekend and after-hour on-call duty as necessary; responds to after-hour crises as needed. Ensure that all phone calls are responded to on all after hour calls. Follows up on crises that last multiple days, such as flooding and fires. · Maintains all fire policies and procedures; ensures compliance with fire policies; develops and implements fire safety procedures; coordinates with Legal and Construction departments and insurance companies with regard to fire claims; processes charges to tenants related to fire damages and monitors payments. · Maintains clear and consistent communication with outside agencies, tenant groups, neighbors, and internal Housing Authority departments. · Participates in the capital planning and redevelopment process, as needed. Actively participates with the Construction department with current projects for all housing sites. · Participates in the development of the Housing Authority's overall strategies and goals related to operations, property development and management, and HUD compliance. Provides monthly reports to the Director of Operations regarding the teams' progress toward achievement of specified goals. Participates fully and actively in weekly vacancy and operations meetings. Miscellaneous Devotes appropriate attention to AMHA Action Plan objectives as assigned, ensuring that such goals are met or exceeded. Coordinates efforts with other departments (e.g., Housing Placement Services, Facilities Maintenance, Purchasing/Inventory Control, and Security) and with external agencies. Participates in coaching sessions; attends meetings and follows up as necessary. Participates in on-going training related to HUD regulations and A & O policies. Maintains a record of acceptable staff attendance and punctuality. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. This skill is characterized by the following types of behaviors: • Takes initiative to make things happen • Maintains positive “can-do” attitude; successfully meets or exceeds goals • Demonstrates dedication to and understanding of the mission of the organization • Takes ownership of issues and problems, even when originating in other areas • Consistently demonstrates effort to meet and exceed internal/external client expectations • Overcomes obstacles to complete projects/tasks successfully • Continuously improves own performance standards and results • Makes specific changes in work processes to improve performance • Learns and applies new information quickly Customer Service : Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind. Recognizes working colleagues as customers. This skill is characterized by the following types of behaviors: • Treats customers with courtesy and concern; responds promptly, professionally and politely • Anticipates what customer wants, and works to provide it • Initiates action/response to customer complaint/inquiry • Responds in a timely, effective manner, even if just following-up • Considers every customer interaction as important • Always delivers on customer commitments; measures performance • Translates customer information to others in the organization with a need to know • Ensures that consultation, products and services delivered address the customer's needs by asking customer for feedback Effective Communication : Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. This skill is characterized by the following types of behaviors: • Willingly shares information • Recognizes important information and ensures that others that need to know are informed. • Clearly and concisely expresses ideas and concepts orally and in writing • Listens openly and non-judgmentally • Expresses disagreement tactfully and sensitively • Summarizes input, then checks for understanding • Listens without interrupting • Uses correct grammar, spelling and punctuation • Maintains eye contact when speaking • Thinks through main ideas that he/she is trying to express • Ensures information is accurate; stops rumors from spreading Responsiveness and Accountability : Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. This skill is characterized by the following types of behaviors: • Will not ignore a problem, even if it is not one's direct responsibility • Anticipates and acts to avoid a future problem • Reacts quickly and positively to customer and co-worker inquiries • Puts the highest priority on accomplishing objectives • Takes responsibility for one's own actions • Ensures fair share of work is completed • Appropriately shares credit for work and ideas with co-workers and subordinates Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates. This skill is characterized by the following types of behaviors: • Makes expectations clear • Establishes a manageable workload • Accomplishes long-term objectives by planning and taking the necessary steps • Keeps focus on big picture while implementing details • Provides consistent and continuous feedback of work performance • Positively reinforces desired outcomes • Recognizes performance on a timely basis • Conducts coaching sessions on time and provides complete and constructive feedback • Deals with sub-par performance effectively, sensitively and on a timely basis Job Competencies: Comprehensive knowledge of the United States Department of Housing and Urban Development's regulations and property/housing management as well as general landlord/tenant and fair housing laws; knowledge of NSPIRE, UPCS and PHAS regulations; comprehensive knowledge of HUD recertification directives and mandates and Admissions and Continued Occupancy policies; knowledge of maintenance, including preventative maintenance; knowledge of procurement procedures and policies and budget management; knowledge of accounting and finance; ability to analyze property needs and design and implement procedures and policies; understanding of Authority strategic goals and structure; skills in multi-tasking, prioritization and problem resolution; familiarity with Authority employment policies and union agreements. Education, Experience and Certifications: Bachelor's Degree and a minimum of seven (7) years of property management experience including a minimum of three (3) year of supervisory experience, or an equivalent combination of experience and education. Public Housing Management Certification or other equivalent property management certification is required within one year of date of hire . Must have valid Ohio driver's license and be insurable under AMHA policies. Computer Skills: To perform this job successfully, an individual should be competent in the usage of housing management software, HUD systems, database, e-mail, internet, spreadsheet and word processing software. Must be able to learn other computer software programs as required by assigned tasks. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is frequently required to move about their assigned properties, ascending and descending stairs and ladders to meet with residents, conduct physical inspections and observe property activities. While inspecting housing units and/or maintenance work, the employee may occasionally be required to position self to observe work completed under cabinets, sinks or in high locations. Incumbent is also often required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 40 pounds. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Office, residential property and outdoor environment. Employee may be exposed to outdoor weather conditions and possibly hostile and/or dangerous situations. Moderate noise level. EndFragment AMHA offers a safe work place culture; comprehensive compensation and benefits program including, but not limited to: Competitive salary; Participation in the Ohio Public Employees Retirement System; Excellent medical, free dental and vision plans with minimal out of pocket cost; Basic Life insurance; Fourteen paid holidays; Paid vacation, personal and sick plans.

Coordinates activities of technicians engaged with servicing and repairing cars, trucks, SUVs, crossovers and other automotive vehicles. Sells necessary automotive supplies, accessories and required repairs to the customer for their automotive vehicle. Supervises shop area to maximize profit level of the store. ESSENTIAL FUCNTIONS OF THE JOB * Schedules daily repair work of the back shop staff (automotive technicians, alignment technicians, and tire/lube technicians) based on availability of equipment and personnel. * Assists in the repair, diagnoses and estimates of system(s) repair costs(s). Secures customer approval to perform repairs. * Inspects and drives repaired vehicles to verify repairs. * Keeps inventory of repair parts and equipment and requisitions replacements stock within guidelines of inventory control. * Performs miscellaneous service work of job assignments, such as opening and closing store and stocking of tires. MARGINAL FUCNTIONS OF THE JOB * Ensures equipment is clean and working properly. Analyzes defective equipment to determine cause of trouble and performs repairs on equipment. * Collects cash from customer for purchases and makes change, and/or charges purchases using customer's credit card. * Trains workers and demonstrates repair and maintenance of vehicles. * Evaluates performance of technicians and back shop personnel. QUALIFICATIONS AND EDUCATION REQUIREMENTS Knowledge * Length of training to perform at minimum levels: 1 to 2 years * Valid driver's license required. Experience * 4+ years' experience and an automotive technician. * Working knowledge of automotive systems. * Proficient use of tools and equipment used in the repair and service of automotive vehicle systems. WORKING CONDITIONS * Works 40+ hours per week (overtime expected). * Exposure to extremes in temperature due to nature and activity of business. * Chemical exposure/contact to various solvents, lubricants and fluids used in the repair and service of automotive vehicles. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

I n addition to a competitive compensation, this position is also eligible for a sign - on bonus after 90 days of employment! SUMMARY: While delivering innovative solutions, exceptional service, and trusted results, the Career Services Manager leads and oversees the strategic direction and daily operations of our Career Center. The Career Services Manager is responsible for managing program performance, optimizing business processes, and ensuring exceptional customer service to achieve positive outcomes. This role involves the implementation and delivery of Workforce Innovation and Opportunity Act (WIOA) adult and dislocated worker career services, as contracted through the Summit and Medina Workforce Area Council of Governments (SAMWA COG). ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all aspects of career services, including outreach/recruitment, eligibility determination and enrollment, in-person and online workshops, partner collaboration, and integrated learning to address basic skills deficiencies and English language acquisition. Provide day-to-day operational guidance to staff, managing daily operations to foster a positive, innovative, and productive environment. Ensure all contract-established outcomes are met and carried out in accordance with SAMWA COG policies and procedures. Ensure that all staff have clear expectations and KPI's according to their role. Ensure that there is a system of Performance Management in place; weekly check-ins, performance tracking and team meetings. Serve as a liaison to partners, employers, training programs, and participants. Work with customers to overcome barriers to success, including providing family counseling, substance abuse counseling, or referrals for treatment as needed. Facilitate training and orientation of new employees, continuously monitor staff performance, prepare performance appraisals, and recommend and document disciplinary actions. Assist participants in meeting their employment and/or training goals, manage outreach efforts, and oversee customer participation, activities, and supportive services. Locate additional resources as necessary to assist participants in meeting their goals. Act as a positive role model for staff, motivating and encouraging participants. Adhere to Federal, State, and Contractor guidelines. Attend meetings, trainings, seminars, and workshops as directed. Perform other related duties as required and directed. QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. CORE COMPETENCIES: Ability to professionally adjust to unforeseen circumstances or programmatic changes. Strong organizational and time management skills. Strong interpersonal and staff management skills. Strong presentation skills. Must be resourceful and able to work independently as well as in a team setting. Excellent analytical, verbal, and written communication skills. Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business. Demonstrated competencies in communication, strategic planning, problem solving, fiscal management, and team leadership. EDUCATION and/or EXPERIENCE: Bachelor's degree from an accredited college or university. The degree requirement may be substituted for eight (8) years of professional work experience. Experience working with adults in the workforce system and those disconnected from services. Knowledge of WIOA customers and challenges. Ability to work occasional weekends. OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook) and ability to learn and efficiently utilize various case management software programs. Ability to meet and/or exceed set goals and objectives. Excellent interpersonal, project and time management, customer service, organizational and communication skills, both oral and written required. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more! For more information, please visit the KRA website: Careers - Join KRA's Workforce Development Team

Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type:RegularJob Description : About Our Company Breezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are ‘ Above And Beyonders' , who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences. As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA). Why Work At Breezeline? As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us. Internal Values - How we act We're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality. And here is how we do it. Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right. Job flexibility: We think everything you do matters - at work and home. Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too. Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business. Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals! Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry. About The Job Position Summary: Responsible for the delivery of outstanding customer care in all aspects of Field Operations activities including installation, service, design, materials management, and daily workloads. Provides leadership, strategic direction, and effective coordination of activities in order to ensure market profitability and customer satisfaction. Responsibilities: Develops and implements business strategies across the Technical Operations organization to meet established service metrics and quality assurance goals. Responsible for end-to-end network performance for homes passed and all service delivery and fulfillment services for subscribers. Oversee all department activity including internal technicians(both customer and network facing),vendor resources, as well as head-end operations Establishes and monitors clearly defined key performance indicators (productivity, quality, sales, service rates, etc.) for all Technical Operations personnel to support best in class customer service. Develops and implements strategies to achieve all network, service, new subscriber, and financial goals. Assures network performance/service level compliance and reporting with federal, state, and local requirements including annual FCC proof of performance and signal leakage. Lead, direct, and motivate a team comprised of management, exempt, and non-exempt employees. Participates in the hiring, training, and development of the Technical Operations staff to ensure that personnel development and company financial goals are achieved. Partners with Breezeline training to maintain a continuous learning environment for employee skill development and career growth. Monitor fleet management, maintenance and safety inspections. Manage driver's inventory, licenses and activities/traffic violations. Coordinate preparation of the capital and operation budget process and monitor activity throughout the year to ensure capital and operating expenses are controlled according to the budget plan to meet or exceed annual cash flow. Including negotiation with contractors and vendors to achieve bids and pricing within budget. Monitor and manage system and technical metrics not limited to but including system & node health, power supplies, repeat trouble calls on trouble calls and installs, quality controls, work order quota and One View tickets. Develops and maintains strategic partnerships with cross-functional organizations to ensure effective implementation of methods and procedures as well as to identify expedient and comprehensive solutions to customer-impacting issues. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Qualifications: Bachelor's Degree or Equivalent 10+ years related experience Available Benefits: Competitive salary Medical coverage (including prescription and vision plans) Dental coverage Life Insurance (1x salary at no cost to employee) Long and short-term disability insurance (no cost to employee) Voluntary employee, spousal, and child life insurance Company recognized Holidays with additional Floating Holidays Paid Time Off (PTO) programs Comprehensive Flex Work Policy 401(k) plan eligibility (company match 50% up to 5% of eligible contributions) Participation in the Employee Bonus Plan Participation in the Cogeco Stock Purchase Plan Complimentary and discounted broadband services (for those in our service area) Tuition Reimbursement Headspace Membership Opportunities for LinkedIn Learning subscriptions for select colleagues Location :Cleveland 40HRSCompany : Breezeline At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers. If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at ********************