Service manager jobs in Little Rock, AR

Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Central Arkansas and Little Rock Metro Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. * Works with direct reports to develop and implement action plans that will improve operating results. * Ensures adherence to company merchandising plans. * Plans and conducts regularly scheduled meetings with direct reports. * Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. * Recruits and recommends qualified employees for their team's staff positions. * Approves all time-off requests for direct reports. * Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. * Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. * Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. * Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. * Coordinates with direct reports in the recruitment and interviewing of applicants. * Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. * Supports direct reports in conducting store meetings. * Consults with leadership on the development of their team's strategy. * Advises leadership to source external vendors for applicable services when appropriate. * Liaises with regions to ensure timely and efficient communication flow. * Consults with the business to effectively design and streamline applicable processes within the organization. * Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. * Ensures that store personnel comply with the company's customer satisfaction guidelines. * Oversees and manages the appropriate resolution of operational customer concerns by store management. * Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. * Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. * Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. * Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. * Conducts store inventory counts and cash audits according to guidelines. * Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. * Identifies cost-saving opportunities and potential process improvements. * Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. * Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities * Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. * Works cooperatively and collaboratively within a group. * Ability to facilitate group involvement when conducting meetings. * Develops and maintains positive relationships with internal and external parties. * Negotiation skills. * Conflict management skills. * Ability to interpret and apply company policies and procedures. * Knowledge of the products and services of the company. * Problem-solving skills. * Excellent verbal and written communication skills. * Prepares written materials to meet purpose and audience. * Ability to stay organized and multi-task in a professional and efficient manner. * Gives attention to detail and follow instructions. * Establishes goals and works toward achievement. * Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: * Daily. * Local. * Company Car.

Job Title: Field Service Supervisor Company: Munters Corporation About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: * Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) * Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination * Provide back-office service administration related to but not limited to: * Time sheet entry * Expense report review, preparation, submission, and approval for payment * Service Report Creation and review of field technician narrative * Performance Value reports * Refrigeration Set-up reports * Measure service delivery activities and results: * Technician utilization and Revenue/ Warranty cost generation per technician * Conformance to Service Report generation, for content, quality, and communication style * Measure and report on install base penetration * Rates Technicians on Customer satisfaction and First-time fix rate * Supports Service Team in employee evaluation and performance improvement * Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals * Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads * Interact with Service Engineering to provide feedback on technical support quality and availability * Interact with Equipment Sales to share leads and to build Service Sales * Manage all customer queries and resolve issues in coordination with the relevant departments * Participates in recruiting activities as necessary to support staffing efforts • Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues * Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules * Performs quality assurance checks in the field Requirements: Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: * Highly motivated and skilled at complaint handling and issue resolution * Knowledge of commercial HVAC systems and maintenance procedures * Excellent verbal and written communication skills * Ability to multi-task and prioritize work * Computer proficiency with MS Word, Excel, and PowerPoint * Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred * Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA * Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary * Have a valid Driver license with an excellent driving record * Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: * Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects * Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. * The worker is not substantially exposed to adverse environmental conditions Benefits: * Competitive Salary * Comprehensive health, dental, and vision insurance plans * Flexible work schedule * Generous vacation and paid time off * 401K retirement savings plan with employer matching * Professional development opportunities, including tuition reimbursement, and conference attendance * Company-sponsored social events and team-building activities * State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her service area work in accordance with Company safety guidelines in a productive and efficient manner also that the delivery vehicles and equipment are clean, maintained and used in a safe manner. Responsible for overall results and Customer Retention in his/her service area by ensuring that the Team of CSR'S provide excellent Customer Service to each and every Customer on each delivery. Diligently work with the Team of CSR'S to ensure that we are promoting the Company, its core values and its product and services. The opportunities for Safety/Customer Retention/Growth are identified and shared with the CSR'S through daily interaction of the C3 Connect Program, C3 Account Management/Visitation Program and routine route observations. Responsible for Managing and executing all Service related Training Programs for the assigned Team of CSR'S. As needed to meet business demands, CSM will be required to hold Commercial motor vehicle certifications and licenses to directly work a delivery route as needed to meet customer service objectives. ESSENTIAL JOB TASKS AND ACTIVITIES Typical tasks and activities for this job include, but are not limited to the items listed below. Additional duties may be assigned from time to time as needed by management. Customer Retention Proactively manages day-to-day situations arising from personal and/or program(s) as needed to meet stated business goals for customer service satisfaction with the Company's products and services. Manages day-to-day activities of customer service program[s] for assigned area. Sets clear expectations for customer service and leads by example. Proactively manages day-to-day situations arising from personal and/or program(s) as needed to meet stated business goals for customer service satisfaction with Company's products and services. Obtains targeted results from assigned Service Team in areas such as, but not limited to: safety, customer retention, A/R collection, reviews, renewals, pricing, lost/damage/image care, credits, route sales, disposable products, customer satisfaction measures, and other stated financial and/or customer service goals. Completes in person (or via remote means) CSR end of day activities (including but not limited to: route settlement, CSR goal setting, coaching, etc.) each day. Completes visits with key accounts in accordance with C3 Account Management Program goals. Complete all follow-up reports and recordkeeping as needed in a timely manner. Completes system (ABS) activities in an accurately and timely manner to ensure records are maintained. Under the direction of the COM, assists in the installation of new customers as defined by the branch specific responsibilities. Delivers and participates in training programs to ensure customer retention and service goals are met. Communicates (meets) weekly with direct reports to assess customer service programs. Anticipates and addresses customer questions and concerns in a timely and effective manner. Ensures follow up and timely resolution of all customer alerts and customer communication. Collaboratively works with branch resources to systematically resolve customer service issues. Constantly seeks satisfaction from customers in service area. Ensures that customer renewals and pricing are in accordance with the profitability objectives of the branch as established by the Branch / General Manager. Team Staffing and Development Builds and maintain relationships with CSR team and extended service team. Effectively evaluates, coaches, and develops Customer Service Representative's service and sales skills and techniques for meeting service and sales goals. Ensures time is allocated for skill development. Motivates and develops team performance in accordance with company goals and values. Holds formal yearly performance discussions (including informal quarterly check-ins and formal mid-year check-ins) with each direct report on his/her assigned team(s). Responsible for the execution and the timely and effective completion of customer service training programs for his/her assigned service team. Ensures that all new hire training programs are effectively utilized and implemented for new employees. Maintain and support corporate financial and service standards. Ensures that Company policies and all applicable laws for recruitment and interviewing are followed. Safety Actively ensures that all safety training and compliance programs are being followed by all service employees in their area of responsibility. Ensures daily and weekly fleet inspections/audits/reviews are completed in a timely manner. Files all required reports and documentation as needed. Investigates and reports on all accidents, or incidents, within 24 hours or notification. Ensures all safety records and documentation are completed in a timely manner. Maintain and support corporate financial and service standards. Organizational Functions Proactively assists branch, zone, CRC staff and management around project activities geared toward achieving specific operational and/or financial objectives. Demonstrate and develop in the competencies aligned with the job. Steadfastly uphold and adhere to company values of integrity, respect, responsibility, and trust. The requirements listed above are representative of the standard job duties required for all locations. Additional specific work detail and instruction may vary by location. JOB CONTEXT Supervisory Responsibilities Supports and manages the retention and service efforts of all customer service representative for assigned service area. Works with Customer Operations Manager, General Manager/Branch Manager for approval on personnel action. Team and Work Orientation This position will be expected to work with Zone and Branch Management to collaboratively support, develop, and manage on matters of all business impact. This position will be expected to oversee the work of three to six (typically) CSRs and their associated service routes. Work Environment Customer Service Manager will have an assigned workplace for administrative duties. This position is also expected to spend time traveling, with service professionals on routes, and in customer locations as well as in the depot. Frequent visits to production floor will be required. Production floor with have loud noises, heat, and hazardous equipment in use. Ambient temperatures can range from -10 degrees to 100 degrees Fahrenheit. Travel Requirements: Twenty -five to thirty percent of this job will require local travel (no overnight). Due to certain geographic delivery areas, Ten percent of this job will require overnight travel. Additional Requirements: The expectation is that the work week for this position is not tied to any particular number of hours, but rather is based on overseeing the operation during normal business hours of a laundry rental business. As such additional hours may be necessary to complete required duties (for example, additional hours may include being accessible during non-operating hours, being available on- premise during non-operating hours or being available to work on weekends or holidays). Must have the ability to lift up to 75 lbs. REQUIRED QUALIFICATIONS Potential candidates for this job will be sought that have strong indication of capability with the following items. Commercial Vehicles Operation Must be physically qualified to drive a Commercial Motor Vehicle and carry a medical examiners certificate (where required) stating such qualifications as dictated by Company, Federal (Such as FMCSR 391.41) or Provincial regulations in the country in which the job duties will take place. Minimum Education/Experience Associates' Degree in business or related discipline or equivalent business/work experience Two to four years experience in a service environment Proven track record of increasing responsibility with documented business results Ability to service and deal with a wide variety of customers Proven ability to build effective professional relationships cross-departmentally and with vendors and suppliers. Preferred Education Experience Bachelor's degree in business or related discipline or equivalent business/work experience Strong attention to detail with the ability to work within a fast-paced environment, yet willing and able to work effectively with ambiguous circumstances. Demonstrated capability with the listed competencies for the position. (Note that the Company encourages promotion from within and in those circumstances where external talent is recruited relevant work experience would include things like similar background, experience and proven performance in a closely related company or industry). JOB SKILLS Potential candidates for this job will be sought that have best mix of capability and or proficiency with the following key skills that have been determined important for success in this job. Knowledge Sets Typical knowledge sets for this position include, but are not limited to: Sales and Marketing, Customer and Personal Service, Administration and Management, and Personnel and Human Resources. Leadership Skills Typical leadership and workplace skills for this position include, but are not limited to: Monitor Processes, Materials, or Surroundings for Action, Guiding, Directing, and Motivating Subordinates, Developing and Building Teams, Organizing, Planning, and Prioritizing Work, Coaching and Developing Others Communication Skills: Typical communication and interpersonal skills for this position include, but are not limited to: Establishing and Maintaining Interpersonal Relationships, Communicating with Supervisors, Peers, or Subordinates Selling or Influencing Others, Oral and written Expression and Comprehension, Communicating with Persons Outside Organization, and Problem Sensitivity. Analytical Skill: Typical analysis and cognitive skills for this position include, but are not limited to: Monitor Processes, Materials, or Surroundings, Deductive and Inductive Reasoning, Social Perceptiveness, Service Orientations and Action, Judgment and Decision Making, Problem Sensitivity, Resolving Conflicts and Negotiating with Others Location: Little Rock, AR

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Contribute To The Growth Of Your Career. Lead a district of 10 or more high-production retail stores, with a total volume of over $100 million. Advise the efforts of 30-60 exempt and 300-00 non-exempt TJX Team Members. Recruit, Hire, Mentor, and Develop emerging leaders and Store Management. Resolve Store-Operational, Human Resources, and Merchandising issues in a timely manner. Grow sales, drive company initiatives, and empower associates to embody our company-culture throughout the district. Work collaboratively with Loss Prevention to decrease shrink and increase loss awareness. Who We Are Looking For: You. Five plus years of experience in a multi-store capacity, leading a volume of $75 million plus in sales. A solid understanding of retail Operations, Merchandising, and Human resources. Demonstrated ability to manage and develop Associates at all levels. A degree in Business Management or a comparable subject area is strongly preferred. Hardworking demeanor who can work proficiently under pressure. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 1640 Northwest Chipman Road Location: USA TJ Maxx District 3212This position has a starting salary range of $127,200.00 to $165,400.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25022862

Staley Technologies partners with businesses nationwide to provide innovative technology solutions and services, delivering scalable field service support with a focus on quality, safety, and customer satisfaction. Staley Technologies is seeking a highly organized and motivated Field Service Manager to oversee the coordination and execution of field service operations. This role involves managing and scheduling a team of Field Service Data Technicians, subcontractors, and 1099 contractors through a nationwide technician platform. The ideal candidate will possess strong logistical, communication, and organizational skills, with the ability to balance field service operations, fleet management, and warehouse logistics. Key Responsibilities: · Coordinate and schedule field service activities across multiple projects nationwide. · Ensure customer service and quality are at the highest level. · Manage daily assignments and productivity of Field Service Technicians, Electricians, subcontractors, and 1099 contractors using a technician management platform. · Monitor and optimize technician routes and schedules to ensure timely and cost-effective service delivery. · Recording keeping of time, expenses & documentation for all direct reports. · Forecast & plan staffing of nationwide projects and deployment. · Oversee fleet operations, including vehicle assignment, maintenance, and compliance tracking. · Support warehouse operations, including inventory control, asset tracking, staging of equipment, and coordination of inbound/outbound logistics. · Ensure all technicians are compliant with safety protocols, company policies, and customer requirements. · Collaborate with internal departments to ensure alignment between field operations and project goals. · Oversee and support the professional growth, performance, and development of direct reports through regular monitoring, coaching, and feedback. · Other duties as assigned. Requirements Qualifications: · Proven experience in field service coordination, technician management, or a similar role. · Strong knowledge of workforce management platforms and scheduling tools. · Experience working with subcontractors and 1099 employees. · Familiarity with fleet operations and warehouse logistics is strongly preferred. · Excellent communication, organizational, and problem-solving skills. · Ability to multitask in a fast-paced environment and adapt to shifting priorities. · Proficiency in Microsoft Office Suite and other relevant software. · High school diploma or equivalent required; technical or logistics-related certifications are a plus. Preferred Qualifications: · Knowledge of structured cabling is a plus. · Knowledge of network equipment is a plus. · Knowledge of electrical systems is a plus. · Experience working in a multi-site or nationwide service environment. · Ability to travel occasionally, if required. Additional Information:Safety-Sensitive Role: This position is classified as safety-sensitive and is subject to pre-employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety-sensitive roles involve responsibilities where impairment could present a risk to the employee or others. Equal Employment Opportunity: Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. Salary Description $60,000 - $75,000 range

Hugg & Hall Equipment Company is looking for someone with a mechanical background and the ability to lead a team to join our team as a Field Service Manager. We are a full-service equipment company specializing in industrial and construction equipment since 1956. More information about us can be found below or on our website at ***************** ABOUT THE POSITION Field Service Managers function as part of the Field Service team and are responsible for overseeing the daily operations of the branch's Field Service Technicians ensuring safety, quality, and proficiency are top of mind. In this role you will: * COMMUNICATE WITH CUSTOMERS AND TECHNICIANS pertaining to all Service needs and concerns. * ENSURE THAT FIELD TECHNICIANS ARE PERFORMING AT THE HIGHEST STANDARD as it relates to safety practices, quality of work, and job proficiency. * CREATE CONSISTENT SALES GROWTH being mindful of labor costs, discounting services, and maximizing gross profit. COMPENSATION/BENEFITS * Competitive Compensation * Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits) * Generous PTO Plan * Paid Holidays * 401k with company match REQUIREMENTS * Previous management experience preferred. * Minimum 5 years in equipment repair, service related or equipment industry. * Minimum 21 years of age * High School Diploma or equivalent * Clean driving record * Ability to use technical knowledge. * Ability understand and oversee adherence to safety policies and procedures. * Having high aptitude and confidence in the use of technology * Excellent communication and customer service skills RELATED EXPERIENCE MAY INCLUDE: Service Advisor, Service Manager, Shop Foreman, Shop Manager, Lead Technician This position is deemed a Safety Sensitive job for purposes of the Arkansas Medical Marijuana Amendment, the Oklahoma Medical Marijuana and Patient Protection Act, and the Louisiana Therapeutic Marijuana Act. PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS This position will be working in indoor office environment with a controlled climate. This position will also in support of their personnel be working outdoors on company yard and traveling to customer locations encountering varying weather conditions and temperatures. The normal auto hazards will apply. This position will frequently walk in discussions with personnel in various office and warehouse parts areas, service shops and facility yards. This position requires sitting at a computer desk for extended periods of time with use of a computer keyboard and use of hands to type. This position will continuously talk, hear, and read in verbal and written communication. ABOUT US: Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 800, we are keen on building a team that is safe, productive, honest, dependable, and responsible. If you want to build a career with a company where you are valued and well-trained, join us at Hugg & Hall. Hugg & Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First. (Initial hire requires passing of pre-employment background check, drug test, and driving record[for driving roles])

About the Role: As a Service Manager, you're the superhero of our residents' comfort! You lead a fantastic team to keep our building safe and spick-and-span. You ensure everything runs smoothly, from handling resident requests to diving into plumbing and electrical wizardry. You're not just the manager; you're also the hands-on fixer-upper and the captain of landscaping coolness. On the admin side, you're the paperwork guru-processing reports, hiring awesome new team members, and keeping the supplies flowing. With your superhero cape on, you ensure our residents' homes are not just houses but havens of happiness. Dream Here: Careers at Dream Live Prosper Communities At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives. Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 10 consecutive years. If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you. About this opportunity: Location: PROSPER Riverdale 2100 Rebsamen Park Rd, Little Rock, AR 72202 Position type: Full-time This job requires a flexible schedule with varied work hours that may include weekends. What We are looking for in a Service Manager: HVAC Certified Proven experience as an HVAC Service Manager or a similar role. Strong knowledge of HVAC systems, components, and controls. Leadership and team management skills with a focus on collaboration. Excellent problem-solving and decision-making abilities. Familiarity with budgeting and cost control principles. Practical communication skills for interactions with team members, vendors, and residents. Relevant certifications and licenses in HVAC systems. Familiarity with property management operations is a plus. Ability to lift and carry up to 50 lbs regularly Comfortable climbing ladders, stairs, and accessing rooftops/crawl spaces Capable of standing, walking, bending, and kneeling for extended periods Skilled in using tools and equipment for repairs and maintenance Able to work indoors and outdoors in varying weather conditions Good vision and hearing to safely perform job duties What you will do as a Service Manager: Wow-ing residents with impeccable service Craft cost-saving initiatives and manage budgets effectively. Swiftly respond to resident requests within 24 hours. Guide the maintenance team's hours, focus, and on-call schedule. Lead by example, providing mentorship and coaching. Ready vacant apartments for move-ins, ensuring top-notch repairs and replacements. Multi-skilled: from painting and electrical work to HVAC and pool maintenance. Keep grounds pristine, promptly address emergencies, and identify property hazards. Nurture relationships with service providers, overseeing vendors and supplies. Maintain a well-stocked maintenance shop without unnecessary spending. Uphold loss prevention initiatives and manage OpEx maintenance budget. Streamline purchasing through Appfolio, ensuring cost-effective acquisitions. Lead from the front, performing technician and groundskeeper duties. Efficiently schedule vacancies for 5-day turns. Assign service requests to qualified personnel for a 24-hour turnaround. Schedule all vacancies for 5-day turns Manage security deposit dispositions and attend required meetings. What Motivates Us: Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it's for our residents, investors, or business partners. Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions. Growth: We've been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for twelve consecutive years. Who We Are: What We Do: We finance the building of Thriving Communities. Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation. Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities. Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America's 100 largest private companies. Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life. Core Values: Driven for Greatness: Pursuing knowledge and growth both personally and professionally. Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance. Grit: Demonstrating endurance and commitment to achieve long-term goals. Community: Elevating the greater good and cultivating thriving relationships. Authenticity: Being true to ourselves and others, fostering growth through open dialogue. Prepared to Win: Applying discipline and consistent effort to achieve our goals. Kingdom Impact: Sharing God's love through our work and service. Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance. Stewardship: Committing to those who trust us with their capital, communities, and careers. Servant Leadership: Leading with high standards and humility, empowering growth and accountability. Benefits and Perks: PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference. Equal Opportunity Employer: DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at ***************** . Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify ). California applicants can view our California Data Privacy Policy here .

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy. Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed. Hoist & Crane Service Group offers competitive wages and benefits packages including: * Medical * Dental * Vision coverage * Long and short term disability * 401K Join our exciting Hoist & Crane Service Group team. The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following: * 5+ years of field or industrial experience, supervisory or management experience preferred * Strong communication skills, written and verbal * Proficient with computers * Exceptional customer service skills * Proven knowledge of mechanical and electrical systems * Proven organizational skills * Able to work independently and as a team * Able to lift 50 pounds and sit or stand for long periods of time Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

Job Details Management Indian Hills - North Little Rock, AR Full Time Not Specified None DayDescription Service Manager Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special. The Service Manager is responsible of the oversight for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Manager is responsible for creating and maintaining excellent public relations for the corporation and for the community as well as leading the service team and planning out onsite projects, delegating tasks and managing all maintenance related issues. Responsibilities: Manages the physical operations of the community including but not limited to housekeeping, grounds and capital projects, HVAC, appliances, maintenance equipment, external contractors, plumbing, pool operations, and electrical systems. Constant communication with all team members regarding maintenance needs; ensures timely response to requests. Partners with vendors, and outside contractors to review and/or develop renovation and new construction plans as needed Monitors and maintains proper inventory levels; partners with Community Manager to authorize purchase orders for supplies and equipment. Ensures all fire and safety inspections are completed. Responsible for property following all safety policies, procedures, and regulations and is knowledgeable with city and state building codes to ensure compliance Alongside Community Manager, Implements and monitors department budget; manages expenses within approved budget constraints. Trains, supervises, motivates, and develops maintenance team; manages schedules and workflow. Supervises all work orders and make ready apartments are completed in a timely fashion to ensure resident satisfaction as well as ensuring all Grounds are to company standard. Supervises all Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels. Requirements and Core Values Requirements General education: High School diploma or equivalent is preferred. Must have CPO and EPA Certifications. This position requires "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies. Achieve Fair Housing certification prior to interaction with prospects or residents. Knowledge of OSHA laws and regulations. Participate in training in order to comply with new or existing laws. Excellent leadership skills and ability to motivate team members Strong organizational, problem-solving, and analytical skills Ability to manage priorities, workflow and delegate tasks Be able to work evenings and weekends. Ability to work efficiently and effectively on an independent basis. Excellent human relation skills: tenant interaction is required. Must be willing and able to learn new maintenance technologies. Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the Employee Handbook. RR Living Values Be Your Best. Do Your Best We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness. Honesty, Integrity, and an Unwavering Commitment to Excellence Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care. Empowered Associates, Obsessively Purpose-Driven and Stronger Together Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization. The Magic is in the Details Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve. Passion and Care Defines Our Team Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.

Job DescriptionAn established and growing dealership group in the RV and automotive industry is seeking a skilled Service Manager to lead service, parts, and warranty operations. This leadership role oversees a team of technicians and service professionals to ensure customer satisfaction, efficient workflow, and compliance with company standards and industry regulations. The ideal candidate combines strong technical knowledge with proven leadership skills and a passion for delivering exceptional customer experiences. Core ResponsibilitiesLeadership & Team Management Recruit, train, and develop service department personnel, including technicians, service advisors, and administrative staff. Foster a positive, collaborative work culture focused on accountability, teamwork, and continuous improvement. Conduct regular performance evaluations and establish professional development goals. Customer Service Excellence Ensure high-quality customer interactions and prompt resolution of inquiries, concerns, and service issues. Oversee scheduling, workflow, and workload balance to optimize turnaround times and customer satisfaction. Maintain a professional service environment that reflects the company's standards of quality and integrity. Operational Management Develop and implement department policies, procedures, and operational standards. Manage department budgets, monitor expenses, and oversee parts inventory and equipment maintenance. Ensure compliance with all safety, environmental, and regulatory requirements. Streamline workflow to maximize technician productivity and minimize downtime. Technical Oversight Provide technical guidance and support to team members. Stay informed of evolving RV systems, technologies, and service techniques. Collaborate with vendors and manufacturers on warranty claims, training, and product updates. Performance Monitoring Establish and track key performance indicators (KPIs) related to customer satisfaction, repair turnaround, and revenue targets. Analyze operational data to identify areas for improvement and implement performance-driven strategies. Sales Collaboration Coordinate with sales teams to ensure pre-delivery inspections and warranty repairs are completed efficiently. Identify and promote upsell opportunities for service packages and maintenance programs. Qualifications Proven experience in service management within the RV, automotive, or similar industry. Strong leadership, organizational, and team-building skills. Technical proficiency with RV systems (electrical, plumbing, HVAC, chassis, etc.). Excellent communication, interpersonal, and problem-solving abilities. Experience using service management software and digital tools. Demonstrated ability to manage budgets, monitor KPIs, and improve operational outcomes. Working knowledge of safety and environmental compliance standards. Education & Certifications High school diploma or equivalent required; bachelor's degree in business, management, or automotive technology preferred. Industry certifications such as RVIA or RVDA are highly desirable. Physical & Work Requirements Regular movement between office, shop, and outdoor environments. Ability to stand, walk, and lift moderate to heavy objects. Occasional travel for training, vendor meetings, or industry events. Compensation & Benefits Competitive salary plus performance-based incentives. Comprehensive medical, dental, and vision coverage. Paid time off and holidays. Professional development and advancement opportunities within a growing organization. Why Apply? This is a unique opportunity to step into a key leadership role within a thriving organization. If you're looking for a career move with growth potential, a strong support structure, and a high-performance culture - this could be the right fit for you. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, veteran status, or disability status. Candidates must be authorized to work in the U.S. Pre-employment background checks, driving record reviews, and drug screening may be required.

Must-Haves Must posess considerable Knowledge of co-worker relations, the principles, practices, and procedures of Human Resource Management Graduate from an accredited college or university with major course work in Business or Public Administration, Human Resource Management or closely related field Must posess strong knowledge of the law and regulations relating to Human Resources Nice-To-Haves SHRM Certified Professional (PHR) or Senior Professional (SPHR) Master's Degree preferred Job Description These functions are not intended to be an exhaustive list of all responsibilities, duties, and requirements of the job. Other functions may be assigned as business conditions change. Formulates and recommends program goals and objectives in all areas of co-worker relations. Develops, implements, and administers the co-worker relations area of the personnel program in an effort to improve co-worker relations. Responsible for developing an organizational focus of a family friendly environment. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. Supervises and provides direction to subordinate staff engaged in developing and administering the recruitment and selection procedures and the personnel policies and procedures. Supervises and provides direction to subordinate staff engaged in developing and establishing in-service employee training and educational assistance program in an effort to upgrade managerial, technical, and support-level productivity. Investigates problems, such as: working conditions, disciplinary actions, and employee and applicant appeals and grievances, according to circumstances, and provides guidance and recommendations for problem resolution to departmental officials and individuals. Prepares and presents required and special reports. Develops and presents the operating budget for the Human Resources Dept. and, upon final budget approval, assures that all functions operate within appropriated amounts. Evaluates or reviews evaluations of performance on all co-workers; effectively recommends hiring, promotion, termination, disciplinary, and commendatory actions of all assigned personnel. Supervises and directs onboarding of new employees, including determination of eligibility for hire; directs and updates general orientation process for all new employees. Directs recruitment activities including advertising mediums and outreach recruitment in conjunction with Nursing Administration and Ancillary Department Leaders as needed. Provides high level communication and training to director and manager level associates regarding human resources policies, procedures and practices.

Job Details CONWAY - Conway, ARDescription Siddons-Martin Emergency Group Benefits Employee-owned company! Monday-Friday schedule Company Sponsored Benefits: • Medical (PPO & HDHP options), Company HSA match, Dental, Vision, Short-Term Disability, Accident and Hospital Indemnity Insurance, Telehealth, Voluntary Life Insurance, Voluntary Critical Illness • 401K with Employer Match • Employee Stock Ownership Program • Paid Holidays and Paid Time Off • 4 Weeks Paid Parental Leave • Paid Training & Safety Equipment Company Paid Benefits: • Basic Life & AD&D, Critical Illness • Insurance, Long-Term Disability • Employee Assistance Program • Verizon Wireless Company Discount (eligibility requirements) Summary Unless otherwise specified, the Service Manager is responsible for all daily internal service-related interactions. The responsibility includes, but is not limited to, a dedication to the company's mission statement, to company profitability and 100% customer satisfaction. Duties and Responsibilities Enforce all company policies as defined in the Company Handbook Overall supervision and direction of service staff Delegation of daily business functions and duties and follow up to ensure they are achieved Direct customer interaction and employee development Maintain clean and safe facility including offices Maintain neat and professional personal appearance at all times Understanding of business financials and goals (Share with service staff daily, weekly and monthly) Implementation of company processes and procedures as defined in the operations manual Customer retention and new business development (Routine visits to customer locations) Initiate and participate in morning meetings with service staff to plan the day Interact with sales staff to offer service support during presentations and trade shows Follow up during and after service is delivered to ensure customers are well informed and satisfied Review all final invoices for correctness before billing customer Perform quarterly/yearly employee reviews with service staff as directed in the company operations manual Substitute duties of the Assistant Manager position in his/her absence Maintain accurate and legible company designed reports and paperwork Notice and report potential problem areas to management before they arise Maintain a successful working relationship with Pierce Manufacturing personnel Enforce policies and procedures as defined in the Pierce Manufacturing operations manual Qualifications Qualifications The Service Manager must be able to clearly demonstrate their ability to set and reach performance goals set forth by the owner/operator. Experience within Fire and Emergency related industry Proven track record of success Excellent communication skills both verbal and written Exceptional organizational methods Possess exceptional leadership and motivational skills Dedication to customer service and business success Ability to engage in and maintain positive relationships with employees and customers Computer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs as well with any company provided software Must demonstrate the ability to review performance goals with all employees designated within his/her service facility and instruct on areas in need of improvement. Prior leadership and management experience required Education and/or Experience High School Diploma or GED Clean driving record with or able to obtain a Class B non-exempt CDL driver license or obtain within six (6) months of hire/transfer 5 Plus years with experience in an automotive service related industry Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry Certificates, Licenses, Registrations EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications Physical Demands While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

The District Manager's primary duty is to sell medical devices and related equipment and services to physicians, hospitals, and outpatient facilities by establishing relationships with these health care providers. The District Manager will be customarily and regularly away from Cook's place of business in performing job functions and duties. The Aortic Intervention division of Cook Medical focuses on the Endovascular treatment solutions for abdominal and thoracic aortic disease. Product line includes endovascular grafts and accessory devices (wire guides, catheters, dilators, introducers, and molding balloons) to support implant procedures. For more information about Cook Medical, visit ******************* Responsibilities * Develop new business and expands existing business • Develop, maintain and execute an annual business plan for the territory • Meet and exceed projected sales goals • Participate in national, state, and regional sales exhibits • Maintain timely expense reports • Keep current on the managed health care environment • Educate customers, through conversations, presentations/in-services and literature• Must travel overnight as needed * Must work and interact effectively and professionally with and for others throughout various levels of the global organization • Must strictly adhere to safety requirements• Maintain regular and punctual attendance• Must maintain company quality and quantity standards• Must have effective oral and written communication skills• Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision• Ability to remain calm and receptive in fast paced situations Qualifications Minimum Work Experience/Educational Requirements: * Bachelor's degree in a related field preferred; or experience of such kind and amount as to provide a comparable background• Knowledge of Microsoft software, e.g. Word, Excel, PowerPoint• Experience in problem solving• Experience in working independently with little direct supervision Physical Requirements/Work Environment: * Subject to reasonable accommodation requirements under the ADA, must be (a) physically capable of operating a motor vehicle on a regular basis, (b) a holder of a valid driver's license, and (c) in good standing to legally operate a motor vehicle• Frequently lift product sample cases, weighing between 20 and 50 lbs. * Occasionally required to stand for extended periods• Sit for extended periods, utilize close visual acuity for working with computers, etc.• Work under general office environmental conditions• Occasionally required to stand; walk and stoop, kneel or crouch

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The CASE Construction Business Manager is strategically engaged with the key assigned CASE Construction Independent dealers to improve CASE Construction sales volume/margin. Our team is seeking an influential and persuasive individual who has strong financial acumen and customer relations experience. Key Responsibilities * Lead and ensure accountability with indirect team members to achieve consolidated goals * Purposeful interaction to build & cultivate relationship with dealers, customers (internal/external) * Create & drive sales strategy for assigned dealers * Execute dealer business planning * Deploy resources to meet dealer/customer needs * Other duties as assigned Experience Required * Bachelors' Degree or equivalent experience with at least three (3) years' of experience in heavy equipment or in the field OR * Associates' Degree or equivalent experience with at least five (5) years' of experience in heavy equipment or in the field OR * HS Diploma or equivalent experience with at least seven (7) years' of experience in heavy equipment or in the field Preferred Qualifications * Ability to operate heavy equipment * Precision Construction Knowledge * Must be able to travel anywhere between 75%-80% Pay Transparency The annual salary for this role is USD $101,375.00 - $155,425.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off EEO US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************. Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************.

Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment. Job Description Responsibilities Communicates, enforces, and monitors service department processes to ensure customer satisfaction Responsible for driving revenue, managing expenses, and generating profitability which meets or exceeds budget for the Service Department Creates annual location service department goals and budget, in alignment with the organization's financial and operational objectives Executes service department marketing plan with the direction from VP of Service Operations and Marketing manager Ensures that all service warranty and Product Improvement Program claims are processed within the required timeframe to the central warranty processor Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge Coordinates Logistics to and from all customers as well as internally and from suppliers to ensure units are received, setup/repaired, and delivered in a timely and efficient manner Reviews work orders for completeness and accuracy prior to customer billing Coordinates customer on farm visits with Location manager Communicates daily with Location Manager, other departments, and other locations to ensure all tasks are completed as efficiently as possible in order to provide a positive customer experience. Manages recruiting, staffing and employee development activities for employees reporting to this position Completes Performance Reviews with all subordinates at least annually to discuss Performance and Improvement needed. Ensures all company objectives and policies are communicated and implemented within the department Assists with the development and training plans of service personnel and completes performance reviews of service staff along with location manager Display problem solving skills with emotional customers, conflict resolution and being able to compromise Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Ensures all Department Employees Follow all safety rules and regulations in performing work assignments Completes all routine inspection and safety protocols for the department Actively Participates in Location Safety Meetings and assists in all safety related tasks Maintains knowledge of John Deere and competitive products Responsible for maintaining operational safety, security, and appearance of company assets, building, and grounds Performs morning Pre-Shift Meetings with Department employees & covers all Safety related topics Qualifications 3+ years of experience working in a service department; demonstrated experience consistently meeting performance metrics preferred, Basic Mechanical Knowledge Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience leading, communicating, and working cooperatively in a team environment Display problem solving skills such as emotional customers, conflict resolution and being able to compromise Experience analyzing and interpreting internal and financial reports Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience. It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Service Supervisor North Little Rock, AR Starting Pay $19.00 per hour Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required. Must possess or have the ability to obtain a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles Rock Region METRO (METRO) is Arkansas' largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits. BENEFITS Company Advancement Opportunities Dental, Vision, and Employer Paid Health Insurance Employer Paid Disability & Life insurance 457 (b) Deferred Compensation Retirement Plan Paid Vacation, Paid Holidays & Paid Sick Leave In-house Training Opportunities Transit Passes for Employees & Eligible Dependents Bi-weekly Pay Overtime Eligibility Direct Deposit Credit Union Membership Minority Lead Workforce Uniforms Provided Fulfilling Work Community Service Safety/Attendance Awards Work-Life Balance Post High School Education Not Required SERVICE SUPERVISOR JOB DESCRIPTION: The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service. ESSENTIAL FUNCTIONS: Monitors all phases of revenue service operations, monitors schedule adherence, fare collections, transfer problems, reporting of hazardous conditions and emergencies, and accident investigations. Reports all delays to Dispatch. Holds over units to allow more even spacing or headway. Supervises, instructs, and conducts routine checks of transit operators relative to schedule and route adherence, proper signage, traffic regulations, safety, operating rules and policy compliance, uniform regulation, general appearance, physical condition, customer service, proper fare collection, general demeanor; documents daily activity as required. Assists, corrects, and/or reports any observed violations; reestablishes schedules in the event of vehicle breakdowns or service delays; responds to and resolves passenger incidents; creates and distributes detours due to accidents or road closures. Monitors radio transmissions and maintains constant contact with transit vehicle operators and dispatchers, to ensure, monitor, and control revenue service operations, and to responds to emergencies and special needs. Assists with accidents/incidents, including handling the collection of photographic evidence, measurements, interviewing of witnesses, provides information for alternative service, any needed on-site assistance and support for operators and emergency personnel; completes initial investigations, and reports for minor/major accidents, collisions, incidents, and injuries throughout the Rock Region Metro transit system. Work in inclement weather and emergency conditions. Drives revenue vehicles and other equipment when necessary. Coordinates with Legal and Human Resources staff, other managers and supervisors regarding incidents, accidents, policies and procedures. JOB DEMANDS: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program) KNOWLEDGE & ABILITIES: A. Knowledge of: Traffic laws, ordinances, rules and driving courtesies involved in transit operations. Principles and practices of good customer service. Safe driving practices. Basic computer knowledge and skills. (Managing files, folders, shortcuts and the use of various software applications) Well versed in Microsoft Office software (Word, Excel and Outlook.) B. Ability to: Learn METRO's policies and procedures. Fluently read, write, and speak English. Read, write, and make basic mathematical calculations. Work varied hours to cover scheduled operations. Work in inclement weather conditions, emergency conditions and stressful situations. Mitigate, and deescalate hostile situations involving the public, law enforcement personnel and employees. Exercise good judgment and problem-solving skills. Understand and follow oral and written instructions spoken or written in English. Operate vehicles safely and efficiently. Act in a confident manner to facilitate completion of a work assignment or to defend a position or idea. Learn METRO's transit routes and schedules. Maintain a friendly, courteous, and professional demeanor when interacting with the public, passengers, and fellow employees using tact, diplomacy and patience. Identify and correct conditions that affect employee and public safety. Address customers' needs while following company procedures. Find solutions for or to deal proactively with work-related problems. MINIMUM QUALIFICATIONS: A ny combination of education and experience that would likely provide the required knowledge and abilities: A. Education: Graduation from high school or equivalent. B. Prior Experience: Two (2) years of bus operating or fleet dispatching experience or closely related experience and one (1) year of experience working with the general public. One (1) year of supervisory or management experience, preferably in the transit/transportation industry. C. Special Requirements, including Licenses and/or Certifications: Must have a good driving record as defined by METRO. At the time of application, must possess a valid Class B Driver's License, and must have the ability to obtain and maintain a valid Class B CDL with passenger endorsement, issued by the Arkansas Department of Motor Vehicles. Must be 21 years of age. Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screening. Powered by JazzHR xAuHy0viVL