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Service manager jobs in Little Rock, AR

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  • Plant Manager

    All Weather Insulated Panels 3.8company rating

    Service manager job in Little Rock, AR

    Essential Functions • Ensure a culture and process of maintaining the safety of employees • Effectively manage production, shipping and receiving, and maintenance departments. • Effectively manage and control efficient and cost-effective production processes from scheduling to delivery of goods in coordination with department leaders. • Control production schedule to optimize production run time, maximize profits, and ensure customer service excellence. • Maintain and improve production processes to minimize scrap and misfab ratios as well as maintain desired quality of goods produced. • Supervise and motivate production workers to ensure employee satisfaction, efficiency, productivity, and morale. Manage employee training, performance, development, and progression. Effectively lead the plant team. • Continuously improve plant performance and quality by implementing efficient and cost-effective concepts, techniques, and processes. • Communicate effectively and ensure all staff is communicating effectively with all other departments. Foster a team atmosphere and culture throughout the plant. Ensure that the production process is efficient and cost-effective. • Continuously and effectively evaluate, devise, recommend, and implement improvements to all processes, procedures, and practices to ensure and further improve efficiency, quality, safety, and cost. • Monitor and facilitate production processes according to volume and adjust schedules as needed. • Work with the management team to implement the company's policies and goals. • Optimize labor hours to maximize productivity and production ratios • Approve hours of production employees and submit accurate data to Human Resources department. • Ensure Federal and State labor laws are followed for plant workers. • Ensure good housekeeping at the facility. • Plan, prioritize and delegate work tasks to ensure efficient, effective, and successful function of the department. • Identify and implement strategies to improve quality of service, productivity and profitability. • Perform or ensure timely performance reviews with production, shipping and receiving, and maintenance team. • Communicate and coordinate with Customer Service and Purchasing to optimize production quantity, quality, and efficiency. • Produce reports to top management as prudent and assigned. • Completes training by supervisor. • Compliance with all safety and company policies and procedures. • Performs other related duties as assigned. Essential Safety Functions • Sit on Safety Committee. • Lead safety programs ensuring compliance with all applicable Federal and State regulations based on plant location and best practices. States: California / Arkansas. • Develop, implement, review, monitor, and maintain safety policies, practices and procedures in compliance with governmental regulations including Federal, State, and Local laws and regulations including, but not limited to, OSHA, CalOSHA. • Plan and lead daily/weekly/monthly safety meetings. • Lead in identification, analysis, and control of occupational and process safety hazards to minimize incidents. • Lead and/or participate in internal and external audits and inspections. • Manage and support companywide safety improvement efforts. • Create and conduct safety related training. • Manage the implementation and effective application of safety practices, including the utilization of safety equipment and devices in a manufacturing environment. • Provide consultation and recommendations for physical changes in the facility. • Prepare reports, conduct safety briefings, be the company spokesperson for all safety issues, and research and answer all safety questions and concerns. • Perform other related duties as assigned or as needed. Supervisory Responsibilities This position is responsible for the supervision of the following positions: • Materials Manager. • Production Manager. • Shipping Manager. • Quality Control Manager. • Maintenance Manager. • EHS Specialist. Supervisory Expectations • Expectations of Management - Consistently exhibits a high standard of integrity and ethical behavior. Resolves conflicts in an open and direct manner. Communicates candidly and effectively. Selects the best employees for the organization and works with employees to help them succeed. Demonstrates and inspires a high level of commitment and performance. Leads continuous improvement efforts and positive change. • Management Team Support - Outwardly supports management in all initiatives. Participates in management positively with an open mind and genuine and cooperative attitude. Supports and ensures that employees support other departments cooperatively. • Employee Management - Successfully manages performance, behavior, and conduct of subordinates, including ongoing assessment, feedback, and coaching of performance criterion with successful results. Documents both issues and successes for a complete and well-rounded review. Ensures all policies, SOPs, and company practices are followed. Holds employees accountable to expectations. • Team Building - Actively seeks and achieves group participation to improve work, sets priorities, is innovative, and solves problems. Knowledge, Skills, and Abilities • Excellent written and verbal communication • Ability to lead a large team • Strong attention to deal • Multitasking and time-management skills • Interpersonal skills • Attention to detail • Knowledge of latest safety laws and regulations • Detailed knowledge of plant and manufacturing operations • Good problem-solving abilities. Education and Experience • Bachelor's degree in engineering or a related field. • 10+ years' plant operations experience. • Familiarity with regulatory requirements for operating plants. • Able to lead root cause analysis investigations. • Proficient with MS Office
    $68k-103k yearly est. 3d ago
  • District Manager - Central Arkansas

    Aldi 4.3company rating

    Service manager job in Little Rock, AR

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Central Arkansas and Little Rock Metro Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. * Works with direct reports to develop and implement action plans that will improve operating results. * Ensures adherence to company merchandising plans. * Plans and conducts regularly scheduled meetings with direct reports. * Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. * Recruits and recommends qualified employees for their team's staff positions. * Approves all time-off requests for direct reports. * Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. * Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. * Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. * Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. * Coordinates with direct reports in the recruitment and interviewing of applicants. * Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. * Supports direct reports in conducting store meetings. * Consults with leadership on the development of their team's strategy. * Advises leadership to source external vendors for applicable services when appropriate. * Liaises with regions to ensure timely and efficient communication flow. * Consults with the business to effectively design and streamline applicable processes within the organization. * Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. * Ensures that store personnel comply with the company's customer satisfaction guidelines. * Oversees and manages the appropriate resolution of operational customer concerns by store management. * Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. * Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. * Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. * Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. * Conducts store inventory counts and cash audits according to guidelines. * Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. * Identifies cost-saving opportunities and potential process improvements. * Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. * Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities * Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. * Works cooperatively and collaboratively within a group. * Ability to facilitate group involvement when conducting meetings. * Develops and maintains positive relationships with internal and external parties. * Negotiation skills. * Conflict management skills. * Ability to interpret and apply company policies and procedures. * Knowledge of the products and services of the company. * Problem-solving skills. * Excellent verbal and written communication skills. * Prepares written materials to meet purpose and audience. * Ability to stay organized and multi-task in a professional and efficient manner. * Gives attention to detail and follow instructions. * Establishes goals and works toward achievement. * Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: * Daily. * Local. * Company Car.
    $95k yearly 40d ago
  • Disability Services Manager

    Arkansas Early Learning 3.3company rating

    Service manager job in North Little Rock, AR

    MAKE AN IMPACT. CHANGE LIVES. END POVERTY. JOIN ARKANSAS EARLY LEARNING: BUILDING A STRONGER COMMUNITY BY EMPOWERING CHILDREN AND FAMILIES WITH SKILLS ESSENTIAL TO THEIR SUCCESS. At Arkansas Early Learning (AEL), we believe every child deserves an opportunity to succeed, no matter their circumstances. AEL was established to serve the most vulnerable children ages birth to five and their families throughout the State of Arkansas through Early Head Start and Head Start. We provide transformational learning programs to vulnerable children within a childcare setting. We offer FREE Infant, Toddler, and Pre-K educational childcare/daycare programs serving 16 counties with numerous centers across the state of Arkansas. AEL is more than just daycare! We are educators, even as early as 6 weeks old we are implementing an education curriculum. We also offer a variety of child and family support services in a loving, caring, and safe environment. Being on our team as a Center Director, Teacher, Assistant Teacher or office personnel at Arkansas Early Learning means you are passionate about a career helping children and your community. You can make a difference every day in a child's life here. We are looking for people who share our purpose and mission, which is to build a stronger community by empowering children and families with skills essential to their success and to provide transformational learning programs to help children and families develop the skills essential to their social competency. Do you have the right purpose to help them unleash their full potential while unleashing your own? NOW HIRING A Disability Services MANAGER: Under the direct supervision of the Regional Program Director, the Disabilities Services Manager assists in developing, implementing, and supervising a quality program in the Agency service area, and in assuring compliance with standards and regulations as they relate to disabilities. Provide content area expertise and oversight on an ongoing scheduled basis by performing the following duties personally and through subordinate(s). Education and/or Experience Bachelor's or Advanced Degree in a related field. Satisfactory levels of aptitudes and skills related to the job duties and an ability to apply specialized knowledge acquired on the job. 1-3 years prior job related experience preferred. General Qualifications Must have access to a working cell phone. Must have a valid driver's license with immediate access to a legally insured vehicle. Must be able to drive an automobile, full size pickup and a van. Must have at least auto liability insurance and must keep it current. WHY JOIN OUR TEAM? Arkansas Early Learning offers a set fulltime schedule with weekends off, 33 PAID days off the first year, competitive pay with paid training and a benefits package that includes health, vision, dental, life and more. Are you interested in making a difference in the development and growth of the youth in your community? Sound like the right place for you? Apply now to join our growing team! ABOUT THE ORGANIZATION: Arkansas Early Learning, Inc. is a 501(c)(3) non-profit organization established to serve the needs of children and families throughout the State of Arkansas. EOE STATEMENT: Arkansas Early Learning is an equal employment opportunity employer and selects the best-matched individual for the job, based upon job-related qualifications, regardless of race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected under state, federal or local law. EOE STATEMENT: Arkansas Early Learning is an equal employment opportunity employer and selects the best-matched individual for the job, based upon job-related qualifications, regardless of race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected under state, federal or local law.
    $43k-53k yearly est. 5d ago
  • Field Service Supervisor

    Munters AB 4.3company rating

    Service manager job in Benton, AR

    Job Title: Field Service Supervisor Company: Munters Corporation About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: * Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) * Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination * Provide back-office service administration related to but not limited to: * Time sheet entry * Expense report review, preparation, submission, and approval for payment * Service Report Creation and review of field technician narrative * Performance Value reports * Refrigeration Set-up reports * Measure service delivery activities and results: * Technician utilization and Revenue/ Warranty cost generation per technician * Conformance to Service Report generation, for content, quality, and communication style * Measure and report on install base penetration * Rates Technicians on Customer satisfaction and First-time fix rate * Supports Service Team in employee evaluation and performance improvement * Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals * Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads * Interact with Service Engineering to provide feedback on technical support quality and availability * Interact with Equipment Sales to share leads and to build Service Sales * Manage all customer queries and resolve issues in coordination with the relevant departments * Participates in recruiting activities as necessary to support staffing efforts • Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues * Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules * Performs quality assurance checks in the field Requirements: Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: * Highly motivated and skilled at complaint handling and issue resolution * Knowledge of commercial HVAC systems and maintenance procedures * Excellent verbal and written communication skills * Ability to multi-task and prioritize work * Computer proficiency with MS Word, Excel, and PowerPoint * Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred * Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA * Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary * Have a valid Driver license with an excellent driving record * Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: * Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects * Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. * The worker is not substantially exposed to adverse environmental conditions Benefits: * Competitive Salary * Comprehensive health, dental, and vision insurance plans * Flexible work schedule * Generous vacation and paid time off * 401K retirement savings plan with employer matching * Professional development opportunities, including tuition reimbursement, and conference attendance * Company-sponsored social events and team-building activities * State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.
    $58k-84k yearly est. 60d+ ago
  • SSO Global Service Solutions Product Manager

    Ralliant

    Service manager job in Little Rock, AR

    The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00
    $69k-116k yearly est. 6d ago
  • Customer Service Superintendent

    Rausch Services Group

    Service manager job in Little Rock, AR

    Are you a hands-on problem solver who enjoys working with people, coordinating repairs, and making sure homes are at their best? As a Customer Service Superintendent, you'll be the go-to person for ensuring our tenants receive excellent service. You'll manage warranty and repair activities, oversee inspections, and play a key role in the tenant turn process-all while delivering what we call “Service of the Second Mile.” You'll work closely with our Customer Service Manager, Property Managers, and trusted trade partners to keep our properties in top shape for our tenants. Duties & Responsibilities Oversee and complete repair and warranty work orders on schedule. Collaborate with Property Managers to provide responsive service and resolve tenant concerns. Coordinate with vendors and trade partners to ensure quality and timely repairs. Perform hands-on repairs that don't require a licensed professional. Assist in managing the Move-In, Move-Out, and Tenant Turn processes. Conduct property inspections (both occupied and vacant units) to ensure they meet high standards. Participate in Homeowner Orientations for new acquisitions. Track repair cycles, analyze trends, and recommend cost-saving improvements. Keep your knowledge of construction, service, and market trends current. Requirements At least 2 years in construction, maintenance, or a related field. Comfortable working alongside managers and leading trade partners. Proficient in MS Office and basic database/software use. Strong problem-solving and communication skills with a service-first mindset. Able to work under pressure and meet deadlines. Ability to lift, push, and pull items of varying weights. Comfortable with standing, sitting, bending, kneeling, and stooping for extended periods. Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!
    $58k-108k yearly est. 17d ago
  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company

    Service manager job in Little Rock, AR

    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $24k-34k yearly est. 25d ago
  • Field Services Manager

    Staley Technologies

    Service manager job in Little Rock, AR

    Staley Technologies partners with businesses nationwide to provide innovative technology solutions and services, delivering scalable field service support with a focus on quality, safety, and customer satisfaction. Staley Technologies is seeking a highly organized and motivated Field Service Manager to oversee the coordination and execution of field service operations. This role involves managing and scheduling a team of Field Service Data Technicians, subcontractors, and 1099 contractors through a nationwide technician platform. The ideal candidate will possess strong logistical, communication, and organizational skills, with the ability to balance field service operations, fleet management, and warehouse logistics. Key Responsibilities: · Coordinate and schedule field service activities across multiple projects nationwide. · Ensure customer service and quality are at the highest level. · Manage daily assignments and productivity of Field Service Technicians, Electricians, subcontractors, and 1099 contractors using a technician management platform. · Monitor and optimize technician routes and schedules to ensure timely and cost-effective service delivery. · Recording keeping of time, expenses & documentation for all direct reports. · Forecast & plan staffing of nationwide projects and deployment. · Oversee fleet operations, including vehicle assignment, maintenance, and compliance tracking. · Support warehouse operations, including inventory control, asset tracking, staging of equipment, and coordination of inbound/outbound logistics. · Ensure all technicians are compliant with safety protocols, company policies, and customer requirements. · Collaborate with internal departments to ensure alignment between field operations and project goals. · Oversee and support the professional growth, performance, and development of direct reports through regular monitoring, coaching, and feedback. · Other duties as assigned. Requirements Qualifications: · Proven experience in field service coordination, technician management, or a similar role. · Strong knowledge of workforce management platforms and scheduling tools. · Experience working with subcontractors and 1099 employees. · Familiarity with fleet operations and warehouse logistics is strongly preferred. · Excellent communication, organizational, and problem-solving skills. · Ability to multitask in a fast-paced environment and adapt to shifting priorities. · Proficiency in Microsoft Office Suite and other relevant software. · High school diploma or equivalent required; technical or logistics-related certifications are a plus. Preferred Qualifications: · Knowledge of structured cabling is a plus. · Knowledge of network equipment is a plus. · Knowledge of electrical systems is a plus. · Experience working in a multi-site or nationwide service environment. · Ability to travel occasionally, if required. Additional Information:Safety-Sensitive Role: This position is classified as safety-sensitive and is subject to pre-employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety-sensitive roles involve responsibilities where impairment could present a risk to the employee or others. Equal Employment Opportunity: Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic. Salary Description $60,000 - $75,000 range
    $60k-75k yearly 60d+ ago
  • Service Manager - Little Rock

    Hoist & Crane Service Group 4.1company rating

    Service manager job in Alexander, AR

    For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy. Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed. Hoist & Crane Service Group offers competitive wages and benefits packages including: * Medical * Dental * Vision coverage * Long and short term disability * 401K Join our exciting Hoist & Crane Service Group team. The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following: * 5+ years of field or industrial experience, supervisory or management experience preferred * Strong communication skills, written and verbal * Proficient with computers * Exceptional customer service skills * Proven knowledge of mechanical and electrical systems * Proven organizational skills * Able to work independently and as a team * Able to lift 50 pounds and sit or stand for long periods of time Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.
    $44k-72k yearly est. 1d ago
  • Maintenance/Service Manager

    Onewall Communities LLC

    Service manager job in North Little Rock, AR

    Job Description OneWall Communities is a vertically integrated real estate company that focuses on transit and lifestyle-oriented workforce housing in the Northeast U.S. Our growing footprint in the region is a result of a constant drive to positively impact our residents, communities, and investors. We are fueled by an entrepreneurial spirit that challenges us to continuously find innovative and sustainable solutions to create a worry-free environment. We are a fun and inspiring culture that provides opportunity for growth and balance to all. We are looking for a Service Manager who is responsible for directing maintenance services within a community portfolio. This position is responsible for achieving defined objectives by planning, evaluating, developing, implementing and maintaining services in compliance with established guidelines, codes, and regulations; and supervising and directing assigned staff, ensuring that maintenance staff perform the proper repairs and preventive maintenance needed to keep a building's infrastructure running smoothly. Here is what you will be doing: Collaborate with internal and external personnel (e.g. other administrators, auditors, public agencies, community members, construction managers, architects, vendors, etc.) for the purpose of implementing and/or maintaining services and programs. Develop a preventative maintenance program for the purpose of ensuring buildings are maintained in a safe condition. Direct department operations (e.g. budgeting, safety programs, OSHA / TOSHA, site repairs/construction, preventive maintenance, etc.) for the purpose of providing services within established time frames and in compliance with related requirements. Schedule maintenance worker shifts. Inspect all aspects of new construction, repair work, projects, equipment, work orders, daily maintenance and supplies for the purpose of ensuring that jobs are completed efficiently, specifications are within regulatory requirements and inspection reports and payment requests are correct. Research new products, laws, regulations, etc. for the purpose of recommending purchases, contracts and proper maintenance of company-wide services. Respond to emergency situations during and after standard hours for the purpose of resolving immediate safety concerns. Ensure that buildings are in compliance with local building and safety code. Read blueprints to monitor the upkeep of electrical, plumbing and HVAC systems. Here is what you'll have: High school diploma; bachelor's degree in a related area, such as engineering, architecture or facility maintenance preferred. 4+ Years of service/maintenance experience 4+ Years of supervisory experience 4+ Years of building code knowledge Certification in facility manager (CFM) strongly preferred. Detail-oriented and effective communication and problem-solving skills. A working knowledge of electrical, plumbing and HVAC (heating, ventilation and air conditioning) systems. Knowledge of pertinent laws, codes, policies, and/or regulations; personnel processes; and standard business practices operate equipment using standardized methods. Independent problem solving is required to analyze issues and create action plans. Here is why you will love working here: Competitive salary Monthly renewal Bonus Extensive benefits & wellness program Robust PTO Summer Fridays Voluntary Paid Time Off Professional Education Reimbursement Program Paid Parental Leave Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.
    $44k-74k yearly est. 12d ago
  • Director of People Services

    All-N-1 Staffing

    Service manager job in Hot Springs, AR

    Must-Haves Must posess considerable Knowledge of co-worker relations, the principles, practices, and procedures of Human Resource Management Graduate from an accredited college or university with major course work in Business or Public Administration, Human Resource Management or closely related field Must posess strong knowledge of the law and regulations relating to Human Resources Nice-To-Haves SHRM Certified Professional (PHR) or Senior Professional (SPHR) Master's Degree preferred Job Description These functions are not intended to be an exhaustive list of all responsibilities, duties, and requirements of the job. Other functions may be assigned as business conditions change. Formulates and recommends program goals and objectives in all areas of co-worker relations. Develops, implements, and administers the co-worker relations area of the personnel program in an effort to improve co-worker relations. Responsible for developing an organizational focus of a family friendly environment. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention. Supervises and provides direction to subordinate staff engaged in developing and administering the recruitment and selection procedures and the personnel policies and procedures. Supervises and provides direction to subordinate staff engaged in developing and establishing in-service employee training and educational assistance program in an effort to upgrade managerial, technical, and support-level productivity. Investigates problems, such as: working conditions, disciplinary actions, and employee and applicant appeals and grievances, according to circumstances, and provides guidance and recommendations for problem resolution to departmental officials and individuals. Prepares and presents required and special reports. Develops and presents the operating budget for the Human Resources Dept. and, upon final budget approval, assures that all functions operate within appropriated amounts. Evaluates or reviews evaluations of performance on all co-workers; effectively recommends hiring, promotion, termination, disciplinary, and commendatory actions of all assigned personnel. Supervises and directs onboarding of new employees, including determination of eligibility for hire; directs and updates general orientation process for all new employees. Directs recruitment activities including advertising mediums and outreach recruitment in conjunction with Nursing Administration and Ancillary Department Leaders as needed. Provides high level communication and training to director and manager level associates regarding human resources policies, procedures and practices.
    $64k-116k yearly est. 60d+ ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Little Rock, AR

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Service Director

    Apex Staffing

    Service manager job in Little Rock, AR

    Growing family-owned service company seeking a Service Director to joint their team. Great opportunity for the right candidate to help lead and grow this company! - Develop and implement strategic plans to achieve organizational goals - Provide leadership and guidance to staff members - Monitor and evaluate performance to ensure efficiency and effectiveness - Collaborate with other departments to coordinate efforts and achieve objectives - Maintain a positive work environment and foster teamwork among employees - Ensure compliance with all relevant laws, regulations, and policies Job Requirements: - Proven experience in a leadership or management role - Strong organizational and problem-solving skills - Excellent communication and interpersonal skills - Ability to make sound decisions and exercise good judgment Salary range for this position is $38k - $48 plus a new company truck, gas card and smart phone! M - F: 8:00 - 5:00 Benefits: Matching 401(k) Dental/health/vision/life insurance Employee discount Paid time off #IND
    $38k-48k yearly 18d ago
  • Case Construction Business Manager

    CNH Industrial 4.7company rating

    Service manager job in Little Rock, AR

    Job Location: Montgomery - Alabama - United States, Little Rock - Arkansas - United States, Baton Rouge - Louisiana - United States, Jackson - Mississippi - United States Job Family for Posting: Sales Job Type for Job Posting: Full Time Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The CASE Construction Business Manager is strategically engaged with the key assigned CASE Construction Independent dealers to improve CASE Construction sales volume/margin. Our team is seeking an influential and persuasive individual who has strong financial acumen and customer relations experience. Key Responsibilities * Lead and ensure accountability with indirect team members to achieve consolidated goals * Purposeful interaction to build & cultivate relationship with dealers, customers (internal/external) * Create & drive sales strategy for assigned dealers * Execute dealer business planning * Deploy resources to meet dealer/customer needs * Other duties as assigned Experience Required * Bachelors' Degree or equivalent experience with at least three (3) years' of experience in heavy equipment or in the field OR * Associates' Degree or equivalent experience with at least five (5) years' of experience in heavy equipment or in the field OR * HS Diploma or equivalent experience with at least seven (7) years' of experience in heavy equipment or in the field Preferred Qualifications * Ability to operate heavy equipment * Precision Construction Knowledge * Must be able to travel anywhere between 75%-80% Pay Transparency The annual salary for this role is USD $101,375.00 - $155,425.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off EEO US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************. Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. If you need reasonable accommodation with the application process, please contact us at ******************************. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}
    $36k-66k yearly est. 2d ago
  • Service Manager

    Greenway Equipment 4.2company rating

    Service manager job in England, AR

    Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment. Job Description Responsibilities Communicates, enforces, and monitors service department processes to ensure customer satisfaction Responsible for driving revenue, managing expenses, and generating profitability which meets or exceeds budget for the Service Department Creates annual location service department goals and budget, in alignment with the organization's financial and operational objectives Executes service department marketing plan with the direction from VP of Service Operations and Marketing manager Ensures that all service warranty and Product Improvement Program claims are processed within the required timeframe to the central warranty processor Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge Coordinates Logistics to and from all customers as well as internally and from suppliers to ensure units are received, setup/repaired, and delivered in a timely and efficient manner Reviews work orders for completeness and accuracy prior to customer billing Coordinates customer on farm visits with Location manager Communicates daily with Location Manager, other departments, and other locations to ensure all tasks are completed as efficiently as possible in order to provide a positive customer experience. Manages recruiting, staffing and employee development activities for employees reporting to this position Completes Performance Reviews with all subordinates at least annually to discuss Performance and Improvement needed. Ensures all company objectives and policies are communicated and implemented within the department Assists with the development and training plans of service personnel and completes performance reviews of service staff along with location manager Display problem solving skills with emotional customers, conflict resolution and being able to compromise Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Ensures all Department Employees Follow all safety rules and regulations in performing work assignments Completes all routine inspection and safety protocols for the department Actively Participates in Location Safety Meetings and assists in all safety related tasks Maintains knowledge of John Deere and competitive products Responsible for maintaining operational safety, security, and appearance of company assets, building, and grounds Performs morning Pre-Shift Meetings with Department employees & covers all Safety related topics Qualifications 3+ years of experience working in a service department; demonstrated experience consistently meeting performance metrics preferred, Basic Mechanical Knowledge Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred Experience leading, communicating, and working cooperatively in a team environment Display problem solving skills such as emotional customers, conflict resolution and being able to compromise Experience analyzing and interpreting internal and financial reports Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience. It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
    $37k-51k yearly est. Auto-Apply 41d ago
  • Service Supervisor

    Rock Region Metro

    Service manager job in North Little Rock, AR

    Service Supervisor North Little Rock, AR Starting Pay $19.00 per hour Schedule: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week/weekends including holidays. The schedule rotates on the first Monday of each month. Weekly travel between Conway and Little Rock/NLR required. Must possess or have the ability to obtain a Class A or B CDL with Passenger endorsement, issued by the Arkansas Department of Motor Vehicles Rock Region METRO (METRO) is Arkansas' largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits. BENEFITS Company Advancement Opportunities Dental, Vision, and Employer Paid Health Insurance Employer Paid Disability & Life insurance 457 (b) Deferred Compensation Retirement Plan Paid Vacation, Paid Holidays & Paid Sick Leave In-house Training Opportunities Transit Passes for Employees & Eligible Dependents Bi-weekly Pay Overtime Eligibility Direct Deposit Credit Union Membership Minority Lead Workforce Uniforms Provided Fulfilling Work Community Service Safety/Attendance Awards Work-Life Balance Post High School Education Not Required SERVICE SUPERVISOR JOB DESCRIPTION: The Service Supervisor supervises day-to-day field operations of the transit bus operators, ensure buses are on schedule and run safely. Provides support and assistance to operators in the performance of their daily duties to maintain an efficient and reliable transit system. Monitors, investigates, and analyzes situations which impact or may impact bus, paratransit, or streetcar service. He or she communicates information and/or recommendations to appropriate management personnel. Interacts with management, dispatchers, operators, other employees, passengers, and the public to coordinate problem resolution, provide information, carry out assignments and maintain high quality and timely transit service. ESSENTIAL FUNCTIONS: Monitors all phases of revenue service operations, monitors schedule adherence, fare collections, transfer problems, reporting of hazardous conditions and emergencies, and accident investigations. Reports all delays to Dispatch. Holds over units to allow more even spacing or headway. Supervises, instructs, and conducts routine checks of transit operators relative to schedule and route adherence, proper signage, traffic regulations, safety, operating rules and policy compliance, uniform regulation, general appearance, physical condition, customer service, proper fare collection, general demeanor; documents daily activity as required. Assists, corrects, and/or reports any observed violations; reestablishes schedules in the event of vehicle breakdowns or service delays; responds to and resolves passenger incidents; creates and distributes detours due to accidents or road closures. Monitors radio transmissions and maintains constant contact with transit vehicle operators and dispatchers, to ensure, monitor, and control revenue service operations, and to responds to emergencies and special needs. Assists with accidents/incidents, including handling the collection of photographic evidence, measurements, interviewing of witnesses, provides information for alternative service, any needed on-site assistance and support for operators and emergency personnel; completes initial investigations, and reports for minor/major accidents, collisions, incidents, and injuries throughout the Rock Region Metro transit system. Work in inclement weather and emergency conditions. Drives revenue vehicles and other equipment when necessary. Coordinates with Legal and Human Resources staff, other managers and supervisors regarding incidents, accidents, policies and procedures. JOB DEMANDS: This position requires working non-traditional and/or odd hours, split-shifts on various days of the week, including holidays. Work is primarily performed out of doors and on-board transit & company vehicles. While performing the duties of this job, the incumbent must: Regularly hear, sit, reach with hands and arms, and use leg/foot to reach or handle controls. Regularly exert physical effort. Finger and manual dexterity are regularly needed to drive non-power steering vehicles and to operate door and dispense transfers. Frequently talk, walk, and use hands to handle or feel objects or controls. Regularly required to stoop, bend, and twist at the waist, lift up to 50 pounds, push or pull, and climb stairs. Possess visual acuity including distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Regularly be exposed to fumes, odors, and moderate noise. Have a high degree of memory and concentration. Work under severe weather and emergency conditions. Employees are subject to being called to work in the event of an emergency situation and are expected to perform emergency service duties, as assigned. (Drive a bus, monitor roads under the Inclement Weather Program) KNOWLEDGE & ABILITIES: A. Knowledge of: Traffic laws, ordinances, rules and driving courtesies involved in transit operations. Principles and practices of good customer service. Safe driving practices. Basic computer knowledge and skills. (Managing files, folders, shortcuts and the use of various software applications) Well versed in Microsoft Office software (Word, Excel and Outlook.) B. Ability to: Learn METRO's policies and procedures. Fluently read, write, and speak English. Read, write, and make basic mathematical calculations. Work varied hours to cover scheduled operations. Work in inclement weather conditions, emergency conditions and stressful situations. Mitigate, and deescalate hostile situations involving the public, law enforcement personnel and employees. Exercise good judgment and problem-solving skills. Understand and follow oral and written instructions spoken or written in English. Operate vehicles safely and efficiently. Act in a confident manner to facilitate completion of a work assignment or to defend a position or idea. Learn METRO's transit routes and schedules. Maintain a friendly, courteous, and professional demeanor when interacting with the public, passengers, and fellow employees using tact, diplomacy and patience. Identify and correct conditions that affect employee and public safety. Address customers' needs while following company procedures. Find solutions for or to deal proactively with work-related problems. MINIMUM QUALIFICATIONS: A ny combination of education and experience that would likely provide the required knowledge and abilities: A. Education: Graduation from high school or equivalent. B. Prior Experience: Two (2) years of bus operating or fleet dispatching experience or closely related experience and one (1) year of experience working with the general public. One (1) year of supervisory or management experience, preferably in the transit/transportation industry. C. Special Requirements, including Licenses and/or Certifications: Must have a good driving record as defined by METRO. At the time of application, must possess a valid Class B Driver's License, and must have the ability to obtain and maintain a valid Class B CDL with passenger endorsement, issued by the Arkansas Department of Motor Vehicles. Must be 21 years of age. Must have the ability to pass a pre-employment background investigation, DOT medical examination, and drug screening. Powered by JazzHR xAuHy0viVL
    $19 hourly 17d ago
  • General Manager (GM) - Sunoco APlus Little Rock, AR

    Sunoco Aplus

    Service manager job in Little Rock, AR

    The General Manager (GM) is responsible for the total performance of the Sunoco APlus store in Little Rock. This includes leading and developing store-level staff, overseeing all operational, financial, and compliance activities, and ensuring a clean, safe, and customer-first environment. The GM reports to the Regional Manager and plays a critical role in achieving profitability and brand excellence across the New Arrival network. Key Responsibilities: Leadership & Team Development Recruit, hire, train, and retain a high-performing team. Create weekly schedules and manage labor to meet sales and operational needs. Set clear expectations, provide coaching, and conduct regular performance evaluations. Foster a positive and accountable work culture that aligns with Tikovas values. Store Operations Ensure the store operates efficiently and in full compliance with company standards. Manage daily operations including cash handling, inventory control, maintenance, and food service (where applicable). Maintain a clean, organized, and safe environment for staff and customers. Ensure accurate ordering, receiving, stocking, and merchandising of products. Sales & Financial Performance Monitor and drive store performance to meet or exceed sales and margin goals. Analyze reports to identify trends and opportunities for improvement. Control shrink, reduce waste, and manage labor and expense budgets. Handle all deposits, reconciliations, and safe drops accurately and securely. Compliance & Risk Management Enforce all company policies, procedures, and local/state/federal regulations. Maintain compliance with tobacco, alcohol, fuel, food safety, and environmental requirements. Ensure all staff are trained in safety protocols and emergency response procedures. Immediately report safety incidents, employee issues, or vendor concerns to the appropriate parties. Community & Vendor Relations Act as the face of the store in the community and with vendors. Develop strong relationships with suppliers, local reps, and corporate support teams. Ensure all vendor deliveries are properly received and documented. Qualifications: High school diploma or GED required; Associates or Bachelors degree preferred. Minimum 3 years of retail management experience (convenience store/fuel retail preferred). Proven leadership, communication, and organizational skills. Experience with inventory, POS systems, and financial reporting. Reliable transportation and ability to work flexible hours including nights, weekends, and holidays. Strong problem-solving and decision-making abilities. Must be able to lift up to 40 lbs and stand for extended periods. About New Arrival Tikova C-Stores New Arrival is the frontline retail brand of Tikova C-Stores LLC, managing high-volume fuel and convenience stores across multiple states. We pride ourselves on lean operations, reliable leadership, and creating an environment where teams thrive and customers return. Required qualifications: Legally authorized to work in the United States Preferred qualifications: 21+ years or older
    $30k-54k yearly est. 60d+ ago
  • Area Food Service Manager - Little Rock, AR

    Love's 3.5company rating

    Service manager job in Little Rock, AR

    Welcome to Love's! As an Area Food Services Manager, you play a key role in advancing our long-term business strategy. This leadership position is responsible for overseeing operations across multiple restaurant locations, with a focus on delivering exceptional service, operational efficiency, and strong team performance. In this role, you'll lead daily operations and implement strategic initiatives by directing, coordinating, and optimizing activities across each site. Your goal is to elevate the customer experience while upholding operational standards and fostering team growth. Experience Required 5+ years in a restaurant management position required How You Will Fit In Motivate team through a compelling vision and direction to encompass Love's Core values Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards Effectively manage employee development with feedback and training opportunities Conduct regular quarterly visits and weekly conference calls for each location Provide exceptional customer service and verify that Restaurant Managers are doing the same Oversee the interior and exterior condition of each restaurant to ensure it is meeting established company standards in terms of facility maintenance, proper merchandising, and suitable marketing procedures Responsible to review all service metrics and reports to teach and coach for improved Customer Service standards, including but not limited to: SOS Ranking Reports, Drive Thru SOS Reports, Mystery Shops, Driver Panel, etc. Maintain personal grooming and company uniform standards Maintain company attendance standards Other tasks as assigned Coaching & Development Address employee issues in an appropriate and timely manner. Collaborate with District Manager as necessary to manage employee issues Develop an effective succession plan that leads to internal promotions Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner Ensure that all employees follow Love's safety procedures while using a sharp knife, a food slicer, toaster, oven, fryers, and other food preparation tools and appliances Responsible for protecting company assets with various audit processes and ensure that all cash handling and Love's policies and procedures are being followed by all employees Proactively seek personal learning and development opportunities Benefits That Can't Be Beat Medical/Dental/Vision and Life Insurance Plans Flexible Scheduling Road to Success Program for career development On-the-job training Competitive salary Quarterly Bonus & Profit Sharing Holiday pay 401(k) with matching contributions Parental Leave Adoption Assistance Company Vehicle/Laptop/Mobile Phone Pet Insurance Employee Assistance Program Typical Physical Demands Regularly required to talk and hear Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing Occasional lifting of up to 50lbs Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Work Environment While performing the duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times. While performing the duties, the employee is frequently exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, and human waste. Travel Requirements Periodic travel nationally will be required. Grow Far with Love's As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success! Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply. Job Category: Restaurant
    $21k-27k yearly est. 31d ago
  • Assistant Store Manager

    Francesca's Holdings 4.0company rating

    Service manager job in Conway, AR

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Assistant Manager - Chenal Commons

    The Gap 4.4company rating

    Service manager job in Little Rock, AR

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $23k-34k yearly est. 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Little Rock, AR?

The average service manager in Little Rock, AR earns between $35,000 and $93,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Little Rock, AR

$57,000

What are the biggest employers of Service Managers in Little Rock, AR?

The biggest employers of Service Managers in Little Rock, AR are:
  1. Ernst & Young
  2. Riggs Cat
  3. Texas Roadhouse
  4. TravelCenters of America
  5. Arkansas Early Learning
  6. Capital One
  7. Hoist & Crane
  8. Onewall Communities LLC
  9. Staley Technologies
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