National Pump Company, a global leader in engineered pump solutions for municipal, industrial, and agricultural markets, is seeking a results-driven Branch Manager to lead our Lubbock, TX pump manufacturing facility.
This role carries full profit and loss responsibility and provides end-to-end leadership across manufacturing operations, quality, safety, customer service, sales support, financial performance, and people leadership. The Branch Manager partners closely with senior leadership to execute strategy, drive continuous improvement, and ensure alignment with company objectives and customer expectations.
Manufacturing Operations & Production
Lead daily manufacturing operations to achieve production, delivery, quality, and cost objectives
Establish production schedules, capacity plans, and resource strategies aligned with customer demand
Monitor KPIs and drive continuous improvement initiatives
Coordinate cross-functional workflows to maximize efficiency
Inventory Management & Control
Oversee and improve inventory management practices and controls
Monitor accuracy, obsolescence, and slow-moving inventory; implement corrective actions
Align inventory planning with production, procurement, and sales forecasts
Ensure compliance with company controls and audit requirements
Quality, Safety & Compliance
Lead quality systems to ensure products meet company and customer requirements
Champion safety programs and regulatory compliance
Investigate incidents, nonconformances, and customer complaints; drive corrective actions
Ensure compliance with environmental, health, safety, and industry regulations
Financial Leadership & P&L Accountability
Develop and manage branch budgets, forecasts, and financial plans
Own full P&L responsibility, including cost control and margin performance
Analyze financial results and implement corrective actions
Support pricing, capital planning, and investment decisions
Customer Service & Sales Support
Oversee customer service to ensure timely, accurate, and responsive support
Align operations with sales commitments and customer requirements
Support sales efforts through operational planning and customer engagement
Build strong relationships with key customers to drive retention and growth
People Leadership
Hire, develop, and lead branch employees in alignment with company values
Set performance expectations, coach leaders, and conduct evaluations
Ensure compliance with employment practices and labor requirements
Foster engagement, accountability, and continuous development
Preferred Qualifications We're Looking For
Bachelor's degree in business, engineering, operations management, or related field (or equivalent experience)
7-10 years of progressive manufacturing or operations leadership experience
Strong understanding of manufacturing operations, project management, and ERP systems
Proven success driving process improvements and operational efficiency
Demonstrated financial acumen, including budgeting and P&L management
Strong leadership, communication, and interpersonal skills
Core Competencies
Operational leadership in complex manufacturing environments
Financial and business acumen
Customer-focused mindset
People leadership and team development
Strategic thinking with hands-on execution
Sound decision-making and accountability
Work Environment & Physical Requirements
Combination of office, manufacturing, and warehouse environments
Regular standing, walking, and movement throughout the facility
Occasional lifting up to 25 lbs
Exposure to industrial equipment, noise, and moving mechanical parts
Occasional travel to customer sites or company locations
National Pump Company designs and manufactures high-quality pumping solutions used worldwide in critical infrastructure applications. With a history spanning more than 50 years, we are committed to innovation, reliability, and operational excellence.
We offer the opportunity to lead with impact in a stable, growth-oriented manufacturing organization where operational excellence, customer focus, and people leadership matter. Compensation and benefits package includes:
Competitive salary and performance-based profit sharing
Comprehensive benefits package including medical, dental, vision, 401(k), Age and Service, Stock Purchase, etc.
Opportunities for professional growth within a respected, long-standing organization
A collaborative culture focused on safety, quality, and continuous improvement
Apply today to be part of a company committed to performance, integrity, and continuous improvement.
$48k-63k yearly est. 4d ago
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Supervisor, Customer Services
Envoy Air Inc. 4.0
Service manager job in Lubbock, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$30k-39k yearly est. Auto-Apply 8d ago
Service Operations Manager
Willborn
Service manager job in Lubbock, TX
At Willborn Fueling Systems, we don't just build or repair fueling systems, we keep entire businesses running. From gas stations and truck stops to aviation and fleet operations, our customers rely on us for fast, accurate, and dependable service. That doesn't happen by accident. It happens because of great leadership.
As our Service Operations Manager, you'll lead the charge in making sure every service call is handled right the first time, fast, and profitably. You'll manage people, processes, and performance...driving operational excellence and customer satisfaction while growing the next generation of technicians and leaders.
This is a hands-on, results-driven leadership role with real responsibility and visible impact. You'll spend your days making decisions that keep trucks rolling, customers loyal, and revenue growing.
What You'll Do
You'll own the results of our service department-ensuring it runs like a high-performance machine.
Fix It Right - First Trip, Every Time
* Coach and audit technicians to ensure accurate diagnoses and lasting repairs.
* Track service trends and eliminate recurring issues.
* Manage warranty processes and regulatory documentation with precision.
* Follow up with customers to make sure every call ends in satisfaction.
Fix It Fast - Keep the Fleet and Crews Moving
* Ensure the right people, parts, and tools are ready before the work begins.
* Oversee dispatch and scheduling to maximize productivity.
* Remove bottlenecks, delays, and wasted steps in real time.
* Implement smarter systems to speed up communication and results.
Fix It Profitably - Grow and Scale the Business
* Meet or exceed revenue and margin goals.
* Use data and KPIs to make informed decisions, not guesses.
* Minimize non-billable time and maximize customer retention.
* Strengthen customer relationships through proactive communication.
Lead People - Build, Train, and Grow the Best Team
* Recruit and develop top-tier service technicians.
* Set clear expectations and hold the team accountable.
* Build succession plans and leadership pipelines.
* Foster a culture of safety, teamwork, and high performance.
What You'll Need
* Experience leading teams in fueling systems, electrical, mechanical, plumbing, or instrumentation service work.
* Strong leadership and organizational skills-you're steady, assertive, and solutions-oriented.
* A passion for process improvement and accountability.
* Must be 30 years or older with a valid driver's license and clean driving record.
* Ability to pass a background check and drug screening.
* Proven track record of developing and leading effective teams.
* Strong business acumen.
* Must have a high school diploma.
* Must be able to pass pre-employment drug & background check.
What You'll Get
* Competitive Salary based on experience and results.
* Medical, Dental, and Vision Insurance with multiple plan options.
* Company-Paid Life Insurance ($25,000).
* Company-Paid Long-Term Disability Coverage.
* Optional FSA, HSA (if eligible), Short-Term Disability, Critical Care, Supplemental Life, and even Pet Coverage.
* Two Weeks of Paid Time Off (PTO) per year, accruing and increasing with tenure.
* Eight Paid Holidays per year.
* Cell Phone Reimbursement.
* Steel-Toed Boot Allowance.
* 401(k) Retirement Plan with company match.
* Paid training, continuing education, and career growth opportunities.
Why You'll Love It Here
You'll join a team that takes pride in their craft, supports one another, and believes in doing what's right...every time. You'll lead people who fix problems others can't, and your leadership will shape how customers experience our brand for years to come.
This isn't a job. It's a chance to lead a department that fuels progress, one service call at a time.
Ready to lead something that matters? Apply now and help us build the future of Willborn's service operations.
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$51k-97k yearly est. 11d ago
Parts & Service Metro Area Manager - Lubbock, TX
Stellantis
Service manager job in Lubbock, TX
The Metro Area Sales Manager (ASM) is a revenue-generating sales position working with a group of Chrysler, Jeep, Dodge, Ram and FIAT dealerships. The ASM will serve as a liaison between the dealers and Stellantis to assist in all areas of retail development including forecasting retail sales objectives by vehicle line ensuring the dealer orders meet market demand and managing monthly vehicle scheduling to ensure maximum production capability within the area. Additional responsibilities will include reviewing minimum sales responsibility (MSR) and providing consultation on improvement opportunities, review and analysis of dealer financial statements as well as consult with dealers on areas of opportunity to improve their retail operations. In addition, this role will ensure that advertising and marketing initiatives are consistent with the corporate message and branding guidelines, as well as ensuring proper levels of sales satisfaction are present at all dealerships. The Metro Area Sales Manager will motivate and lead independent entrepreneurs to higher levels of performance while meeting internal goals.
$54k-84k yearly est. 17h ago
Parts & Service Metro Area Manager - Lubbock, TX
FCA Us LLC 4.2
Service manager job in Lubbock, TX
The Metro Area Sales Manager (ASM) is a revenue-generating sales position working with a group of Chrysler, Jeep, Dodge, Ram and FIAT dealerships. The ASM will serve as a liaison between the dealers and Stellantis to assist in all areas of retail development including forecasting retail sales objectives by vehicle line ensuring the dealer orders meet market demand and managing monthly vehicle scheduling to ensure maximum production capability within the area. Additional responsibilities will include reviewing minimum sales responsibility (MSR) and providing consultation on improvement opportunities, review and analysis of dealer financial statements as well as consult with dealers on areas of opportunity to improve their retail operations. In addition, this role will ensure that advertising and marketing initiatives are consistent with the corporate message and branding guidelines, as well as ensuring proper levels of sales satisfaction are present at all dealerships. The Metro Area Sales Manager will motivate and lead independent entrepreneurs to higher levels of performance while meeting internal goals.
$61k-85k yearly est. 17h ago
Service Manager
Kirby-Smith MacHinery 4.4
Service manager job in Lubbock, TX
Who We Are
Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!
ServiceManager Benefits
Comprehensive benefits package (including medical/dental/vision)
401K Plans with Company Match
Generous PTO Package/Paid Holidays
Short/Long Term Disability
Growth Opportunities
Continued Education
Paid Training
Family Owned and Operated
Health and Wellness
ServiceManager Position Purpose
Responsible for the Service Department's morale, safety, efficiency, and profitability while overseeing all branch service personnel, advising, and recommending changes or improvements.
ServiceManager Essential Functions
Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
Develops and achieves annual goals and objectives for the service department to include expected billings for labor based on sales estimates, rental contracts, and equipment sales
Oversees product servicemanagers and all branch service personnel; ensures all personnel actions are appropriate and timely, including annual and quarterly performance reviews, training, safety, and disciplinary measures; fosters good employee morale by personal contact and timely follow-up on employee suggestions, issues, and concerns
Ensures that proper communication channels, records, reports, and procedures are established and followed
Controls time spent on repairs to ensure maximum efficiency and productivity
Ensures that necessary shop tools and equipment are available and maintained in good order
Organizes and recommends training programs and meetings for staff, either as a company function or in conjunction with manufacturers' service representatives
Performs weekly evaluations on the performance of the service department against planned goals and objectives and adjusts accordingly, including WIP, Rental Turns, and Used Turns
Ensures the Service truck fleet is in proper mechanical and safe operating condition and supervises the economical use of vehicles in the performance of service work
Engages in the daily use and implementation of the company's organizational tools, ERPs, and support software
Maintains and fosters good working relationships with manufacturers' representatives
Acquires and maintains knowledge of all warranty programs of represented manufacturers. Works with warranty operations to ensure accurate and timely submission of warranty work and prompt follow-up on rejections and receivables
Supports and administers company policies and procedures as established
Monitors and oversees safety processes and procedures and promotes safety to all service employees. Initiates measures as necessary to ensure maximum safety of service employees
Performs other job-related duties as assigned
Ensures consistent and reliable on-site attendance
ServiceManager Minimum Qualifications
High School or Equivalent
Five (5) years of experience as a Service Technician and two (2) years in a supervisory position
Ability to operate a motor vehicle, other vehicle, equipment, machinery, or power tools
Experience or training in best management practices and concepts, or the willingness and ability to obtain such training and apply it in an acceptable and approved manner
Exceptional Interpersonal skills and excellent communication skills
ServiceManager Physical Requirements
Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
Must be able to work in extreme heat or cold and wet, damp, dusty, or windy conditions and tolerate exposure to typical noises, hazardous materials, and fumes/odors associated with the shop
Physical ability to perform maintenance on equipment for extended hours with continual mounting and dismounting throughout the workday
Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition
This is a safety-sensitive position
We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$57k-89k yearly est. Auto-Apply 8d ago
District Manager
ITW Covid Security Group
Service manager job in Lubbock, TX
The District Manager 2 is responsible and accountable for leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for managing and administrating general business operations for their branch. This position provides strategic leadership as well as the day-to-day management of a team of field service technicians, administrative staff, and lower-level supervisory staff (where applicable). Our District Managers ensure the efficient use of their assigned budget while meeting service revenue targets through active collaboration with Finance, Sales, and Marketing.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Developing, maintaining, and managing a highly technical field service team
Oversight of installations, preventative maintenance, equipment upgrades and updates, sales support for new systems
Establishing and growing customer relationships
Strategy focused on meeting or exceeding financial metrics
Meeting or exceeding customer satisfaction results
Talent development
Increasing employee retention and engagement levels
Responsible for a $4.1-$6M budget, 1 cost center, and 5-8 direct reports. Span of control is between 19-30 employees.
Other responsibilities or special projects not specifically listed may also be assigned.
COMPETENCIES
ACTION ORIENTED: Identify and seize new opportunities through strategic initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction improvements.
CUSTOMER FOCUS: Cultivate external relationships with clients and vendors, manage peer and territory-level customer relationships strategically, build solid connections, and ensure the delivery of customer-centric solutions aligned with strategic goals to reduce conflict and grow the business.
BUILD NETWORKS: Recommends and makes data-driven strategic trade-off decisions within the territory. Maintains awareness of market dynamics impacting the districts.
DEVELOP TALENT: Attract and select diverse and high-caliber leadership talent. Prioritize the development of others through coaching, feedback, exposure, and strategic career moves.
FINANCIAL ACUMEN: Manage the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities.
STRATEGIC MINDSET: Demonstrate ability to analyze data and apply to organizational strategies, drive simplification to all levels of the organization, be the point of contact for escalation concerns within the territory and be able to resolve complex issues strategically that impact current and future business needs.
ORGANIZATIONAL KNOWLEDGE: Leads in keeping with ITW values and develops and maintains a working knowledge and use of the ITW toolbox.
LEADERSHIP: Demonstrates strong strategic leadership skills across a team of varied skill sets and exempt/non-exempt status (e.g. coaching, talent development, performance management, discipline, etc.)
FINANCE & ACCOUNTING - Intermediate knowledge of financial drivers of a business (e.g. analysis of financial statements, setting and administering a budget, expense control, pay practices and laws, etc.)
CUSTOMER SERVICE - Highly professional demeanor with excellent written and verbal communication skills to positively assist and influence customers.
MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Work Experience:
Bachelor's Degree with a minimum of 4 years of relevant experience and previous management experience are required.
Desired Experience
Sales Strategy and Customer Development
Knowledge of an Annual Operating Plan/Long Range Plan
Experience managing a Profit & Loss statement, cost control, inventory management, customer facing metric management (KPI, etc.)
Service/product knowledge for commercial food equipment
Mechanical aptitude
Certificates and Licenses
Position/Location dependent.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands
While performing the duties of this Job, the employee may:
Lift up to 50 lbs. with or without assistance
Climb up to 10 ft with an A-frame ladder
Extensive walking 3-5 miles/day
Extensive driving 5-6 hours/day
Kneel, squat, bend, push/pull
Move in different positions to accomplish tasks in various environments including tight and confined spaces
Operate motor vehicles or heavy equipment
Operate machinery and/or power tools
Working Conditions
Office facility and customer facilities (including commercial kitchens of various types of businesses)
Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
Travel requirement up to 50% of time
Hours of Work
Normal business hours with occasional/frequent/extended hours as needed
Flexibility with schedule to meet critical deadlines
Extended hours may include nights and/or weekends
Normal scheduled hours cover early mornings, evenings and/or weekends
Must be willing to relocate
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
$75k-123k yearly est. Auto-Apply 8d ago
District Manager
Republic National Distributing Company
Service manager job in Lubbock, TX
Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.
Summary
RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs.
In this role, you will
* Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met.
* May conduct strategic sales negotiations with key accounts.
* Survey market area to detect business trends and opportunities for new products or new applications for existing products.
* Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources.
* Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
* Organize team by structuring the territories, delegating work, and staffing positions.
* Provide leadership in making decisions, developing personnel, communicating with, and motivating staff.
* Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities.
* Job duties include working nights and weekends on promotional activities and other account activities.
What you bring to RNDC
* Four-year college degree, preferred.
* One to two years of management experience in adult beverage industry; or equivalent combination of education and experience.
* Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn.
* Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state.
* Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds.
We are an Equal Opportunity employer.
What's in it for you
* 401(k) with company matching
* Medical, dental and vision benefits*
* Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
* Paid volunteer time
* Paid parental leave
* Paid caregiver leave
* Fertility benefits
* Paid training
* Company paid life insurance, short-term disability, and company-paid holidays
* Associate resource groups, and diversity, equity, and inclusion programs available for all associates
* Quarterly Bonus Incentives
* Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
COVID-19 considerations:
We follow CDC Guidelines and have a fun and safe environment for our teams.
Bonus if you bring
* Bachelors degree
* Previous experience in the Wine and Spirits industry
* WSET certifications
Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.
Nearest Major Market: Lubbock
$75k-123k yearly est. Auto-Apply 15d ago
Restaurant District Manager
Gecko Hospitality
Service manager job in Lubbock, TX
Job Description
Job Title: District Manager - Quick Service Restaurants (QSR)
Salary: $60K - $70K + Bonus + Relocation Assistance if needed
Reports To: Regional Director of Operations
Job Summary:
We are seeking a dynamic and results-driven District Manager to oversee the operations of 2-4 Quick Service Restaurants (QSR) in Lubbock, Texas. The ideal candidate will be a strategic leader with a passion for operational excellence, team development, and delivering exceptional customer experiences. This role requires a hands-on approach to managing multiple locations, ensuring profitability, and maintaining brand standards.
Key Responsibilities:
Operational Excellence:
Oversee daily operations of 2-4 restaurants, ensuring compliance with company policies, health and safety regulations, and QSR industry standards.
Monitor and analyze key performance indicators (KPIs) such as sales, labor, food costs, and customer satisfaction to drive continuous improvement.
Implement and enforce operational procedures to maintain consistency and efficiency across all locations.
Team Leadership & Development:
Recruit, train, and mentor restaurant managers and their teams to achieve performance goals and foster a positive work environment.
Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.
Lead by example, promoting a culture of accountability, teamwork, and exceptional service.
Financial Management:
Develop and manage budgets for each location, ensuring profitability and cost control.
Identify opportunities to increase revenue and reduce expenses without compromising quality or service.
Review and approve financial reports, including P&L statements, and implement corrective actions as needed.
Customer Experience:
Ensure all locations deliver a consistent, high-quality customer experience that aligns with brand standards.
Address and resolve customer complaints or issues promptly and professionally.
Monitor customer feedback and implement strategies to improve satisfaction and loyalty.
Strategic Planning & Growth:
Collaborate with the Regional Manager to develop and execute business strategies for the district.
Identify market trends and opportunities to drive growth and expand market share.
Support the opening of new locations or remodeling projects as needed.
Qualifications:
Experience: Minimum of 3-5 years of multi-unit management experience in the QSR or restaurant industry.is preferred
Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not required).
Skills: Strong leadership, communication, and problem-solving skills. Proficiency in financial analysis and operational planning.
Travel: Must be willing to travel regularly between locations in West Texas.
Other: Valid driver's license and reliable transportation.
What We Offer:
Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health, dental, and vision insurance.
Opportunities for career growth and professional development.
A supportive and collaborative work environment.
If interested, please send your resume to ************************ for immediate consideration
$75k-123k yearly est. Easy Apply 13d ago
Regional Operations Manager
Reece 3.6
Service manager job in Lubbock, TX
Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at *****************************
THE IMPACT YOU'LL MAKE
We invite you to apply to our Regional Operations Manager opening.
The Regional Operations Manager leads the digitization of key processes, analyzes financial and productivity metrics, strengthens inventory management practices, supports accurate AP processing, and ensures consistent execution of branch operating systems. The ideal candidate brings strong analytical capability, hands-on operational experience, and the ability to coach and elevate teams across a region.
WHAT YOU'LL BRING
Monitor financial and productivity KPIs across branches, supporting budgeting, cost control, and performance reporting for Reece leadership.
Lead process digitization and workflow automation across branches to improve efficiency, accuracy, and scalability.
Oversee inventory and supply chain performance, standardize practices, and optimize replenishment models.
Ensure consistent execution of Reece branch operating systems through SOP adoption, team training, and operational audits.
Coach and develop Reece branch leaders and staff, providing hands-on support, feedback, and capability building.
Collaborate with Reece Operations, Finance, Sales, IT, and Supply Chain teams, acting as the regional escalation point for systems or operational issues.
Work closely with the National Operations Director to align on regional goals and drive growth across the network.
YOUR BACKGROUND
5-10 years of operations leadership within plumbing, trade distribution, building materials, or similar supply-chain-driven industries.
Proven multi-branch or regional management experience, including oversight of warehouse, logistics, customer service, and branch operations.
Demonstrated success improving operational performance, including workflow optimization, process standardization, and system adoption.
Hands-on experience with inventory management, including replenishment models, stock accuracy, cycle counts, and shrink reduction.
Strong financial acumen, with experience analyzing P&L, margins, labor efficiency, and operational KPIs.
Experience implementing or upgrading ERP/WMS systems, and leading teams through operational digitization or system transitions.
Background in coaching and developing branch leaders and frontline teams, with a track record of improving capability and performance.
Cross-functional collaboration experience with Sales, Supply Chain, Finance, and IT in a distributed operational environment.
OUR COMPETITIVE BENEFIT
At Reece, our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most asset, our team members! One of the ways we do this is by offering a variety of high-quality benefits for our team members and their families in a timely manner. Your benefits will start on the 1st day of the month following your start date!
All full-time team members are eligible for the following benefits:
Medical, Dental, & Vision Insurance
Flexible Spending Accounts and Health Saving Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays
We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods.
Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition.
Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression.
Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.
Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
Medical and Dental Insurance
Flexible Spending Accounts and Health Savings Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays
Parental Leave
Voluntary benefits:
Vision
Long-term Disability
Voluntary Life and AD&D Insurance
Additional Voluntary Benefits through Corestream
We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
$54k-72k yearly est. Auto-Apply 32d ago
Operations Manager - Final Mile
Nxtpoint Logistics
Service manager job in Lubbock, TX
NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.
This position will be based at our Lubbock Final Mile facility.
The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers.
Evaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary.
Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.
Ensure that practices, policies and procedures are enforced and consistently implemented.
Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.
Actively review KPIs and ensure process improvement strategies are identified and incorporated.
Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors.
Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable.
Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals.
Develop, recommend, and manage annual operation budget, by working actively in the budget process.
Drive initiatives that contribute to long-term excellence.
Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
Coordinates, resolves, and responds to issues as they pertain to the Operations Performance.
Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed.
Monitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members.
Ensure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE:
Minimum of five (5) years' experience in the transportation, logistics, or related industry required. Final Mile industry required, preferably working closely with customer sites and their unique challenges.
Previous experience managing an employee team required.
Must have worked with Independent Contractors on a regular basis.
Required knowledge of managing financial performance and customer KPI's.
Bilingual in Spanish strongly preferred.
Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
Must maintain a clear and valid driver's license.
Knowledge, Skills, and Abilities:
Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level:
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms.
Working Conditions:
Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
$51k-88k yearly est. Auto-Apply 60d+ ago
Operations Manager - Final Mile
Suddath Companies
Service manager job in Lubbock, TX
Why Choose Suddath to “Move” your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits.
This position will be based at our Lubbock Final Mile facility.
The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers.
Evaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary.
Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.
Ensure that practices, policies and procedures are enforced and consistently implemented.
Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.
Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.
Actively review KPIs and ensure process improvement strategies are identified and incorporated.
Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors.
Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable.
Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals.
Develop, recommend, and manage annual operation budget, by working actively in the budget process.
Drive initiatives that contribute to long-term excellence.
Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.
Coordinates, resolves, and responds to issues as they pertain to the Operations Performance.
Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed.
Monitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members.
Ensure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company.
QUALIFICATONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE:
Minimum of five (5) years' experience in the transportation, logistics, or related industry required. Final Mile industry required, preferably working closely with customer sites and their unique challenges.
Previous experience managing an employee team required.
Must have worked with Independent Contractors on a regular basis.
Required knowledge of managing financial performance and customer KPI's.
Bilingual in Spanish strongly preferred.
Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred.
Must maintain a clear and valid driver's license.
Knowledge, Skills, and Abilities:
Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.
PHYSICAL/ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity Level:
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms.
Working Conditions:
Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical
The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$51k-88k yearly est. Auto-Apply 60d+ ago
Therapy Operations Manager
Aveanna Healthcare
Service manager job in Lubbock, TX
Salary:Up to $50,000.00 per year Details Therapy Operations Manager: Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our therapy team consists of therapists, therapy assistants, and operational and clinical support staff.
The Therapy Operations Manager is directly responsible for the supervision of Operations Specialists, Client Service Coordinators and Client Authorization Coordinators. As the pre-eminent provider of pediatric healthcare in the country, Aveanna is searching for talented individuals that desire to apply and build upon their qualifications and experiences. Come grow with Aveanna!
Schedule: In Office Role; Monday - Friday
Location: Lubbock, Texas & Amarillo, Texas
Compensation: $50,000 - plus 20% incentive*
What our Operational Leaders find, working at Aveanna:
* Compassion and Purpose- Help our families and nurses reach their full potential
* Community and Connection- Build long lasting relationships within your community
* Appreciation and Teamwork- We recognize and reward both individual and team success
* Growth and Inclusion- Career and Skillset Advancement Opportunities
* Excitement and Happiness- A place to call HOME
Benefits*:
* Health, Dental, Vision, and Company-paid Life Insurance
* Paid Holidays, Paid Vacation Days, Paid Sick Days*
* Fun Day and Inclusion Day
* Monthly Cell Phone Stipend and Bonus Potential
* Mileage reimbursement
* 401(k) Savings Plan with Employer Matching
* Employee Stock Purchase Plan with Employee Discount
* Tuition Discounts and Reimbursement Program (conditions apply)
* Nationwide Footprint w/advancement opportunities
* Awards and Recognition Program
* Employee Relief Fund
* Structured new hire orientation and monthly CSS connection calls
* Employee Resource Groups
Responsibilities Include But not limited to:
* Conducting all field and internal employee payroll via Aveanna policies and procedures
* Conducting all billing via Aveanna policies and procedures.
* Report to the Lubbock office daily and commute to Amarillo as needed (1-2X a month)*
* Create KPI Monday meeting agenda and Operations Huddle meeting agenda
* Therapist HR file maintenance-filing updated credentials and HR paperwork
* Manages Pending Report to keep total in line with Regional expectations
* Management of Operations Specialist that includes, but is not limited to:
o Ensuring that all therapy/nursing documentation is verified accurately through Aveanna's billing and payroll process
o Sets expectations, provides feedback, and manages performance on a routine basis
* Assists in investigation of client's problems and promptly seeks solutions
* Unassigned schedules reminder for CSCs-reminder to check all patients that have "no agent" assigned in GLS for upcoming month
* Consistently demonstrates a self-directed, disciplined, approach in completing work assignments.
* Demonstrates positive interaction, personable approach to convey their priority, instill confidence and loyalty.
Therapy Operations Manager Qualifications:
* College degree preferred.
* Spanish speaking bilingual.
* Ability to demonstrate leadership capabilities with aptitude to manage and place multi-disciplined health care staff.
* Public relations ability, interpersonal skill, professional telephone manner.
* Organized, flexible, attention to detail.
* Knowledge of health care preferred.
* Business decorum and appearance.
* Supportive of team concept.
* Benefit eligibility is dependent on employment status
Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Visit *********************** to see more about our opportunities.
CCPA Notice for Job Applicants, Contractors, and Employees Residing in California
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
$50k yearly 4d ago
Assistant Manager
Twin Peaks Restaurant 4.0
Service manager job in Lubbock, TX
GENERAL PURPOSE OF THE JOB This job requires the Manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, and food and beverage to every guest. The Manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties and responsibilities of a Manager include, but are not limited to:
* Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
* Proactively recruit and cast Twin Peaks Girls that meet or exceed Twin Peaks costume standards. Must follow proper audition and casting guidelines
* Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
* Hold kitchen staff accountable to standards, safety, and sanitation guidelines
* Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
* Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting the General Manager immediately and the Twin Peaks Corporate Office if necessary
* Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
* Drive sales by working with other Managers, Twin Peaks Girls and other team members to execute excellent operations and local store marketing efforts
* Effectively coach and counsel
* Hold team members accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks
* Maintain organized and updated training schedules, programs and materials for new employees
* Effectively execute training and development programs
* Practice sound inventory control
* Dress and act professionally each day to set a good example for all employees
* Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
* Ensure that alcohol is always served responsibly and in accordance with the law
EDUCATION AND/OR EXPERIENCE
Must have leadership experience in high-volume restaurants and/or bars.
LANGUAGE SKILLS
Ability to effectively communicate in the English language. Spanish and/ or Creole communication skills are extremely helpful.
REASONING ABILITY
Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits.
CERTIFICATES, LICENSES, AND REGISTRATIONS
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Manager training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Manager is regularly required to stand for up to 10 hours; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The Twin Peaks Manager frequently is required to reach with hands and arms. The Twin Peaks Manager is occasionally required to sit. The Twin Peaks Manager must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and Twin Peaks General. Managers may be exposed to cigarette or cigar smoke in this area.
$28k-33k yearly est. 60d+ ago
Assistant Retail Store Manager (Lubbock, TX- Store# 51417)
Delek 3.4
Service manager job in Lubbock, TX
The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions. Key Responsibilities:
• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.
All activities will be performed in support of the strategy, and vision of the organization. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate
EDUCATION AND EXPERIENCE
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
One (1) or more years Experience working in retail environment (Preferred)
Required CertIfications/Licensures: (Valid driver's license)
JOB REQUIREMENTS
Active Listening
Demonstrating Ongoing Value
Ability to take initiative
Multitasking and Prioritization
Operational Excellence
Time Management
Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
Will help and aid in recruitment of potential candidates.
Must have a form of communication to be reached.
Teach and role model customer service and suggestive selling techniques.
While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.
CORE COMPETENCIES CHANGE AGILITY (LEVEL 1 DEVELOPING):
Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.
COLLABORATION (LEVEL 1 DEVELOPING):
Sees connection points across the organization and partners effectively with others to achieve common goals.
DECISION MAKING (LEVEL 1 DEVELOPING):
Sees connection points across the organization and partners effectively with others to achieve common goals.
DRIVE FOR RESULTS (LEVEL 1 DEVELOPING):
Drives to achieve challenging performance objectives
TEAM BUILDING (LEVEL 1 DEVELOPING):
Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.
$32k-40k yearly est. 60d+ ago
Operations Manager 1, Multi-Service
Sodexo S A
Service manager job in Brownfield, TX
Role OverviewSodexo Energy & Resource is seeking an Operations Manager I, Multi-Service for an Oil & Gas client in Hobbs, NM to maximize the value of the client's assets and achieve their operational and financial goals. This role is focused on commercial real estate facility management, not oil field services or drilling operations.
The successful candidate will bring extensive experience managing complex building systems such as fire/life safety and MEP (Mechanical, Electrical, and Plumbing) infrastructure for a single site.
What You'll DoDirect daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines Supervise day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards Establish a safe work environment for employees by providing safety-related training and equipment maintenance Manage the budget by controlling costs (e.
g.
labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary Establish operating standards, implement quality improvements and communicate them to employees Promote and support workplace diversity and inclusion initiatives What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringworking knowledge and skills within Facilities Management (custodial and housekeeping; groundskeeping; pest control; mechanical; electrical; plumbing; HVAC; etc.
)demonstrated business and financial acumen with an understanding of budgetsexceptional customer service, relationship building and communication skillsstrong Leadership skills with a focus on staff development and team building Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in facilities (e.
g.
, maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.
g.
, food services or operations, concessions, retail sales, store operations, or vending) services
$52k-99k yearly est. 2d ago
ASSISTANT MANAGER (DAY)
Braum's Inc. 4.3
Service manager job in Lubbock, TX
Assistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly Position: Assistant Manager Experience: 2 years Shift: 5:30 am - 3:00 pm Hourly Compensation: $17.50 - $18.00 (annually $44,000 - $49,000)
Assistant Manager's role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. Teach, coach and provide leadership to the store crew members. Maximize store sales through customer satisfaction and food quality. Oversee the daily operations of Braum's food service function, grocery market and fountain sales. Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed. Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly. Work Schedule: Work days vary based on a rotating 3 week schedule with an expected 45 hour work week. Reports to: Store Manager
If your work experience demonstrates the following traits/abilities, we would like to hear from you: Customer focus. Work ethic with high standard for integrity. Positive approach to training, developing and interacting with all levels of the store team. Ability to build a successful team by building an environment of trust. Ability to adapt to customer and employee needs as well as store environment conditions. Can communicate effectively with leadership team members. Ability to identify the most effective team alignment to enhance performance. Follow-up and follow through with discipline. Initiate action and achieve goals. Organized, detailed and able to follow practices/procedures. Able to review, understand and analyze reporting results. High School Diploma or G.E.D. required. Retail Management experience. Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2026-0031
$44k-49k yearly Auto-Apply 13d ago
Food Services Manager
Management and Training Corporation 4.2
Service manager job in Littlefield, TX
Pay: $43,888 annual salary Work schedule: Full-time, Days, Monday - Friday Benefit package includes: * Medical, Vision, Dental, and Prescription Drug Benefits * Life, Accidental Death and Dismemberment Insurance (AD&D) * Short-Term and Long-Term Disability Benefit
* 401(k) Retirement Plan
* Employee Assistance Program (EAP)
* Paid Time Off (PTO)
* Paid Holidays
Work with a purpose! Management and Training Corporation proudly operates the Texas Civil Commitment Center in Littlefield, Texas. Join our team of career-minded professionals as you lead the food service department and help those in our care make positive, lifelong changes.
What you'll do: You'll directly supervise food handlers/cooks and clients assigned to the food service area. You'll be responsible for the management of food services, which includes providing wholesome and nutritious meals, plans in compliance with Management & Training Corporation (MTC) and Texas Civil Commitment Office (TCCO) directives.
Essential Functions:
* Ensure dining, service and food preparation areas and equipment are maintained in a clean and sanitary manner; and ensures compliance with sanitation, safety and health regulations.
* Inspect food for quantity, quality, and temperature; assure proper storage and use of inventory; and supervise monitoring and logging of temperatures.
* Instruct staff and clients on safety rules and regulations, proper use of soaps and chemicals; sanitary procedures, food preparation and portion control, operation of food service equipment; advise on food requirements and recipes; and calculate monthly, quarterly, semi-annual and annual food requirements; and prepare and approve requisitions for food items, supplies, and equipment.
* Prepare daily menus; ensures adequate controls are maintained over food preparation quantities and portion sizes; prepare menus for special diet requirements of clients; and review cook's worksheets for accuracy.
* Oversee the department budget ensuring the department operates efficiently and within budget; prepare budget reports and reconcile the budget monthly.
* Plan, assign and supervise work of staff and clients; review staff and client work schedules for adequate coverage; and establish and administer orientation and departmental in-service training programs.
* Provide staff and client training, evaluate performance and implement organizational and personnel changes as approved by the facility administrator and coordinated with human resources prior to implementation.
* Regular and predictable attendance is required.
* Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques.
* Maintain accountability of staff, clients and property; adhere to safety practices.
It is expected that the incumbent shall perform other duties as assigned within his/her scope of work as determined by management.
Education and Experience Requirements:
* Graduation from an accredited senior high school or equivalent or GED.
* Two (2) years full-time, wage-earning experience in correctional, commercial, or institutional food service preparation or management.
* Must have valid food handler's certificate.
* Valid driver's license in the state of Texas with an acceptable driving record required, unless waived by management.
Why: Make a real difference every day by helping to change lives.
Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
$43.9k yearly 5d ago
District Manager
Republic National Distributing Company
Service manager job in Lubbock, TX
Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.
Summary
RNDC is looking for talented and energetic District Managers to join our growing Sales team. The District is responsible for field execution of sales initiatives, the training and development of Sales Representatives as well as execution of all sales/promotional programs.
In this role, you will
Develop, train, and direct sales reps to achieve sales goals, and placement objectives and to ensure company standards are met.
May conduct strategic sales negotiations with key accounts.
Survey market area to detect business trends and opportunities for new products or new applications for existing products.
Assist in the development of sales forecasts. Plan for sales activities by forecasting conditions, defining objectives and strategies, and securing resources.
Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
Organize team by structuring the territories, delegating work, and staffing positions.
Provide leadership in making decisions, developing personnel, communicating with, and motivating staff.
Conduct weekly sales meetings for the purpose of disseminating supplier information, product, and sales training and to obtain feedback on the effectiveness, efficiency and relevance of the sales and promotional activities.
Job duties include working nights and weekends on promotional activities and other account activities.
What you bring to RNDC
Four-year college degree, preferred.
One to two years of management experience in adult beverage industry; or equivalent combination of education and experience.
Have knowledge of Microsoft Office Suite software and order processing systems or the aptitude to learn.
Requires a current, valid state driver's license, ability to meet vehicle insurance requirements as defined by the Company and Alcohol Beverage Commission (ABC) License, as required by the state.
Ability to regularly lift up to 50 pounds and will occasionally lift up to 100 pounds.
We are an Equal Opportunity employer.
What's in it for you
401(k) with company matching
Medical, dental and vision benefits*
Generous paid time off program - work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO
Paid volunteer time
Paid parental leave
Paid caregiver leave
Fertility benefits
Paid training
Company paid life insurance, short-term disability, and company-paid holidays
Associate resource groups, and diversity, equity, and inclusion programs available for all associates
Quarterly Bonus Incentives
*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility
COVID-19 considerations:
We follow CDC Guidelines and have a fun and safe environment for our teams.
Bonus if you bring
Bachelors degree
Previous experience in the Wine and Spirits industry
WSET certifications
Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.
$75k-123k yearly est. 60d+ ago
Restaurant District Manager
Gecko Hospitality
Service manager job in Lubbock, TX
Job Description
Job Title: District Manager - Quick Service Restaurants (QSR)
Compensation: $60K - $70K Base Salary + Bonus Opportunities + Relocation Assistance (if applicable)
Reports To: Regional Operations Director
Position Overview:
We are on the hunt for a motivated and results-oriented District Manager to oversee the operations of 2-4 Quick Service Restaurant (QSR) locations in Temple,Texas. This role is ideal for a strategic thinker who thrives in a fast-paced environment and is passionate about operational efficiency, team development, and delivering top-notch customer experiences. The position requires a hands-on leader who can drive performance, ensure profitability, and uphold brand standards across multiple locations.
Core Responsibilities:
Operational Management:
Supervise daily operations across 2-4 restaurant locations, ensuring adherence to company policies, health and safety standards, and QSR industry best practices.
Track and analyze key performance metrics, including sales, labor, food costs, and customer satisfaction, to identify areas for improvement.
Standardize operational procedures to ensure consistency and efficiency across all locations.
Leadership & Team Development:
Recruit, train, and develop restaurant managers and their teams to meet performance goals and create a positive workplace culture.
Conduct regular performance reviews, provide actionable feedback, and implement growth plans for team members.
Foster a culture of accountability, collaboration, and exceptional service by leading through example.
Financial Oversight:
Create and manage budgets for each location, focusing on profitability and cost control.
Identify opportunities to boost revenue and reduce expenses while maintaining quality and service standards.
Review financial reports, including P&L statements, and take corrective
actions as needed to meet financial targets.
Customer Experience:
Ensure all locations consistently deliver a high-quality customer experience that aligns with brand expectations.
Address customer complaints or concerns promptly and professionally to maintain satisfaction and loyalty.
Monitor customer feedback and implement strategies to enhance the overall guest experience.
Strategic Growth & Planning:
Partner with the Regional Operations Director to develop and execute district-level business strategies.
Identify market trends and opportunities to drive growth and increase market share.
Support new store openings, remodels, or other expansion projects as required.
Qualifications:
Experience: 3-5 years of multi-unit management experience in the QSR or restaurant industry preferred.
Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is a plus but not mandatory.
Skills: Strong leadership, communication, and problem-solving abilities. Proficiency in financial analysis and operational planning.
Travel: Must be willing to travel frequently between locations in West Texas.
Other Requirements: Valid driver's license and reliable transportation.
What We Offer:
Competitive base salary with performance-based bonus opportunities.
Comprehensive benefits package, including health, dental, and vision insurance.
Career advancement opportunities and professional development support.
A collaborative and supportive work environment.
Ready to take the next step in your career?
Send your resume to ************************ for immediate consideration.
How much does a service manager earn in Lubbock, TX?
The average service manager in Lubbock, TX earns between $45,000 and $120,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Lubbock, TX
$74,000
What are the biggest employers of Service Managers in Lubbock, TX?
The biggest employers of Service Managers in Lubbock, TX are: