At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of t Area Manager, Transportation, Manager, Customer Experience, Transport, Operations
$70k-102k yearly est. 3d ago
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General Manager
Uncommon Elite
Service manager job in Fresno, CA
About the Company
We're hiring a proven leader to run day-to-day operations and drive performance across an established HVAC and plumbing business in Eastern North Carolina. This role owns execution-people, process, and profit.
About the Role
You'll be responsible for turning strategy into results, setting standards, and building a disciplined, accountable operation that scales without chaos. This is not a desk role. You'll be in the business, with the team, driving outcomes. Military leadership experience is required. Home services experience is strongly preferred.
Responsibilities
Own P&L performance, including revenue growth, margin, and operating efficiency
Lead and develop field leaders, technicians, dispatch, and office staff
Establish and enforce operating rhythms, KPIs, and accountability
Improve scheduling, dispatch efficiency, and job execution
Drive sales execution and pricing discipline without sacrificing customer trust
Implement and optimize systems (CRM, dispatch software, reporting)
Set and maintain clear standards for performance, behavior, and execution
Serve as the senior leader responsible for culture, tempo, and results
Qualifications
Prior military leadership experience (officer, senior NCO, or SOF preferred)
Experience leading teams in a high-tempo, operational environment
Home services experience (HVAC, plumbing, electrical, or similar) strongly preferred
Demonstrated ownership of results-not just oversight
Comfortable leading through structure, clarity, and accountability
Strong communicator who sets expectations and follows through
Required Skills
Military leadership experience, home services experience, strong communication skills, ability to lead through structure and accountability.
Preferred Skills
Experience in HVAC, plumbing, electrical services, and operational leadership in high-tempo environments.
Pay range and compensation package
$150,000 base salary
30% performance-based bonus tied to company results
Leadership autonomy with clear authority and expectations
Opportunity to scale a growing home services operation
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
$150k yearly 4d ago
Store Manager
Staples, Inc. 4.4
Service manager job in Hanford, CA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-VL1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$40k-60k yearly est. Auto-Apply 1d ago
On/Off-Campus Housing Customer Service Supervisor
Usc 4.3
Service manager job in Parksdale, CA
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a Customer Service Supervisor to join our rapidly growing team.
The Opportunity:
The Customer Service Supervisor will be the first point of contact for our students, faculty, staff, parents, and guests. You will coordinate and monitor building and office operations to ensure best quality practices are met daily. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Coordinate and monitor office operations to ensure best quality practices are met daily. Hires, trains, supervises, coaches, counsels and evaluates 15-20 student employees, on average. Create and revise semester schedule, review and approve time cards and adjust for missing or inaccurate time punches. Create reports on work orders, occupancy discrepancy and key tracking. Maintain and print building rosters weekly, assesses condition of rooms, and bill residents for damages, lost keys, access cards and more throughout the year.
Develop and maintain open, positive, effective and constant communication with residents, parents, fellow staff, custodians and vendors, following up on work orders and resolving any complications efficiently and in a timely manner. Is mindful of inter- and cross-cultural communication within university living environments when conducting complaint and dispute resolutions. Document staff infractions and holds one-on-one biweekly staff meetings to ensure best practices.
Accept, log, oversee, return and review all mail provided by federal and private mail/parcel carriers. Responsible for troubleshooting at print stations before requesting assistance from Housing IT. Conduct regular supply inventory audits and oversees items needed for move-in/out (labels, envelopes, signage, etc.). Order supplies for offices, managers and print stations.
Conduct regular building inspections, and inspect rooms for working smoke detectors and any health and safety violations. Communicate in advance with residents prior to entering apartments and before and after completing work requests. Ensure all physical keys accounted for and tested prior to resident assignments or key changes. Oversee locks for programming of rooms, stairwells and lounges residents are assigned and given access to. Provide and maintain keys for reserved areas and common spaces.
Structure open house tours and prepare for move-in events. Facilitate summer rental offers for conferences, coordinating with linen and maid services to ensure rooms are prepared and serviced weekly. Maintain reservations and records of accommodations, manage records of all transactions, and turn in payment slips daily.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Education: High School Diploma.
Experience: 2 years.
Expertise:
Two (2) years' experience in property management, customer service, administration or relevant field with some experience in a management/leadership role.
Experience advising and counseling students.
Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.
Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students.
Proven interpersonal, analytical, and oral and written communication skills.
Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion.
Ability to help foster environments of trust, collaboration, transparency, and accountability.
Proven organization and project management skills, able to successfully multitask and shift priorities.
Experience resolving conflicts, problem solving, and encouraging partnerships.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.
What We Prefer:
Preferred Education: Associate's Degree. Bachelor's Degree.
Preferred Field of Expertise: Four years' experience in residential property management, customer service, maintenance, higher education, and/or other relevant fields. Proven knowledge of undergraduate and graduate student development theories, from psychosocial and cognitive/structural theories, to ecological and integrative ones. Demonstrated experience with computer operating systems, mobile applications, and social media (e.g., Microsoft Office, Instagram, Google Docs, Slack).
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit ****************************************
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate for this position is $30.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.
Job Description Summary
Minimum Education: High school or equivalent.
Minimum Experience: 2 years.
Minimum Field of Expertise: Two years experience in property management, customer service, administration or relevant fields, with some experience in a management/leadership role. Experience advising and counseling students. Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.. Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students. Proven interpersonal, analytical, and oral and written communication skills. Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion. Ability to help foster environments of trust, collaboration, transparency, and accountability. Proven organization and project management skills, able to successfully multitask and shift priorities. Experience resolving conflicts, problem solving, and encouraging partnerships.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$30 hourly Auto-Apply 60d+ ago
Customer Service Manager
Keller Executive Search
Service manager job in Fresno, CA
within Keller Executive Search and not with one of its clients. As the Customer ServiceManager in Fresno, CA, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth.
Key Responsibilities:
Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics.
Lead teams with a focus on coaching, psychological safety, and high performance.
Elevate CSAT/NPS through service design, QA, and knowledge management.
Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops.
Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed.
Design compliant processes aligned to local regulations and internal policies.
Partner with Sales, Marketing, and People Operations to execute company priorities.
Represent the function to senior leadership; prepare crisp updates and decision memos.
To learn more about Keller, please see: *******************************************************************************
Requirements
7+ years in progressively senior roles within the relevant discipline; experience leading managers.
Demonstrated success building scalable processes and delivering against OKRs.
Strong analytical and financial acumen; fluency with data tools and business cases.
Excellent stakeholder management and executive communication skills.
Working knowledge of applicable local laws, standards, and industry best practices.
Bachelor's degree required; advanced degree or certifications are advantageous
Benefits
Competitive compensation: $ 125,000-152,000 USD
Opportunities for professional growth and leadership development.
Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
Full medical coverage.
Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.
Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.
Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.
Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.
Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.
Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
$125k-152k yearly Auto-Apply 60d+ ago
Customer Service Manager
Westamerica Ban 3.6
Service manager job in Firebaugh, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under the direction of the Regional ServiceManager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services.
ESSENTIAL FUNCTIONS:
Customer Service & Sales Support
Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Meet SERVICE standards for external customers.
Conduct/facilitate daily 8a.m. sales meetings.
Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions.
Support Sales efforts through coaching and mentoring.
Focus on stabilization of transaction accounts.
Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives.
Ensure that average monthly teller incentive goal of $110/FTE is met.
Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals.
Maintain or grow branch deposits.
Meet or exceed NII goal as outlined in your annual budget.
Meet minimum Elan goals.
Meet established QIS standards of 95% or above.
Ownership & Accountability
Maintain control and tracking of operational losses and teller cash differences.
Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations.
Manage overall operations of the branch through effective delegation & follow-up.
Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities.
Ensure training & cross-training of staff. Identify any training, coaching or scripting needs.
Ensure all necessary reports are completed and forwarded on a timely basis.
Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard.
Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service.
Implement changes to policies and procedures timely and effectively.
Personal losses within loss limit.
Meet attendance guidelines.
Administrative Control, Security & Audit
Ensure satisfactory ratings by Internal Audit.
Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1).
Follow security protocols in opening, closing and internal operations procedures.
Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures.
Ensure branch remains within established loss limits.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Ensure CRA service hours branch goals are met.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Approves non-standard transactions based on knowledge of client's account history.
Schedules appropriate number of staff to successfully meet varying service demands and address any training needs.
Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies.
PROMOTIONAL GUIDELINES:
Customer ServiceManagers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc.
After one year in current position, the following criteria must be met:
Must have all audits and branch reviews rated satisfactorily.
Must obtain an “at expectation” or better in all categories on the annual performance appraisal.
Consistent pattern of growth in all areas of sales support.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Successfully prioritize demands and meet quality and quantity service standards.
Apply basic math skills to balance cash and reconcile ledger accounts.
Evaluate job performance and identify training needs of subordinate staff.
Identify and capture business opportunities.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $68,640.00 - $69,817.69
$68.6k-69.8k yearly 60d+ ago
Service Center Manager 4
ABF Freight
Service manager job in Fresno, CA
Work as a team leader to ensure efficient operation of the service center, maximize profitability and business growth, and provide superior customer service. Work with District Sales Manager, Office System Specialist, and Operations Supervisors to meet all terminal operations and sales goals.
Responsibilities
* Approve and issue station drafts.
* Apply contractual labor rules to applicable employees and maintain labor relations with input and support of Industrial Relations Enforce company policies and procedures, and continuously apply the quality process.
* Purchase office and dock supplies for the terminal.
* Represent company at grievance hearings, as necessary.
* Hire, schedule, develop/discipline, motivate, counsel, and coach management and touch labor staff.
* Work in a team setting to accomplish department goals.
* Work with Regional Maintenance Superintendent to facilitate equipment maintenance and repairs, and work with Operations to improve profitability and monitor office functions.
* Perform administrative functions including invoice review and approval, terminal expenses and collections, and timecard approval.
* Make sales calls, manage a sales territory, and develop and grow profitable business.
* Communicate with touch labor, supervisory, and sales personnel to address issues and relay feedback, and provide relevant information to upper management.
* Ensure security, maintenance, and upkeep of terminal facility.
* Address issues involving customer relations and/or other ABF service centers.
* Conduct annual terminal self-audit.
* Maintain a positive attitude in a highly intense environment.
* Hire and develop relationships with outside vendors.
* Other duties and projects, as assigned.
* Work with District Sales Manager to monitor and grow sales and market share.
Requirements
Education:
* Bachelor's Degree, preferred
Experience:
* 5 years experience in field operations management and/or sales, required
Computer Skills:
* Proficient in Microsoft Office Suite.
Competencies:
* Customer Focus
* Decision Making and Critical Thinking
* Managing Multiple Priorities
* Performance Management
* Service Center Operation and Maintenance
* Service Excellence
* Staffing, Hiring, Selection
Other Details
Work Hours:
* Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
Travel Requirements:
* Frequent (75% or more)
Compensation:
* This is a salary position paid biweekly.
* Variable compensation is included.
About Us
ABF Freight , an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
In accordance with the California Equal Pay for Equal Work Act, the starting pay for this position $90,000.00 to $113,000.00 per year based on experience.
An Equal Opportunity Employer including Vet/Disability
$90k-113k yearly 7d ago
Perinatal Services Manager
Direct Staffing
Service manager job in Reedley, CA
Promotes and supports the hospital mission and values. Responsible for the day-to-day operations of a unit/department. Has first line accountability for outcomes and satisfaction. Participates in hiring/counseling/firing and completing annual evaluations of staff. Responsible for staff development activities. Facilitates effective organization of staff, equipment, supplies, and time. Effectively supervises unit/department through delegation of tasks. Anticipates the future course of the individual customer and unit/department/customer load. Is the resource for the staff and customers. Is responsible for the implementation of quality initiatives and compliance with regulatory agencies.
We are a nonprofit, faith-based organization operating more than 60 sites in Kings, Fresno,Tulare, Kern and Madera counties. Staff members in these facilities take pride in continually bringing new and innovative care and services to our region while preserving the traditions of patient-centered care that have characterized our philosophy for more than 90 years.
2+ to 5 years experience
SKILLS AND CERTIFICATIONS
RN license
Current BLS, ACLS, PALS certifications
Knowledge of Title XXII, JCAHO, HIPAA and DHS regulations
Charge nurse and/or nursing supervision experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
$72k-120k yearly est. 60d+ ago
Dominos Pizza District Manager - MERCED
Domino's Franchise
Service manager job in Merced, CA
Join the #1 Pizza Company in the World and Help Refefine What Greatness Looks Like in QSR
Are you a hands on leader who thrives in a fast paced, people driven environment? Do you love building winning teams and driving operational excellence? If so, we want you on our team working to make every day a pizza party.
As a Multi-Unit Operations Supervisor, you will lead 4-8 stores, developing managers and teams while ensuring every location delivers exceptional product quality, customer service, and profitability. This role is both strategic and hands on, perfect for someone who leads by example and isn't afraid to roll up their sleeves and make a pizza alongside the team.
What You'll Do
Supervise daily operations across 4-8 Domino's locations
Maintain company standards for product quality, health & safety, and operations
Coach and develop store managers and team members
Analyze trends, drive performance metrics, and identify growth opportunities
Manage labor goals, inventory, and variable costs within company targets
Review and approve purchase orders and team schedules
Conduct daily and weekly inspections to ensure excellence in execution
Support recruiting, interviewing, and training efforts for new hires
Provide real-time feedback and coaching on food cost control and efficiency
Ensure all administrative and reporting tasks are completed accurately/ delegated
What We're Looking For
Proven leadership experience in multi-unit restaurant or food servicemanagement
A “lead from the front” mentality - you're not above jumping on the line when needed
Strong communication, coaching, and relationship-building skills
High attention to detail and the ability to analyze and act on performance trends
Knowledge of cost control, scheduling, and operational best practices
A passion for creating a positive, high-energy work culture
Innovative mindset embracing growth, change, and bringing new ideas to the table
Qualifications
Please do not apply if you do NOT have Previous Management experience
Proven track records of achieving goals
Additional Information
All your information will be kept confidential according to EEO guidelines.
$95k-151k yearly est. 60d+ ago
Customer Service
Auction Exchange Inc.
Service manager job in Fresno, CA
Job Description
Join our team at Bar None Auction, an established auction company specializing in heavy equipment, commercial trucks, trailers, vehicles, construction materials and industrial support items. We are currently seeking a reliable and detail-oriented Customer Service / Receptionist. This role supports front office operations, customer interactions and daily accounting functions while maintaining accuracy and organization in a fast-paced, high-volume environment.
Duties:
Provide customer service to buyers and sellers in person and over the phone.
Serve as front desk receptionist including answering phones, greeting visitors and directing inquiries.
Post and process customer payments including wires, credit cards and other electronic payments.
Handle, count and balance high volumes of cash accurately.
Perform daily reconciliation of payments and transactions.
Enter financial and customer data into accounting systems and spreadsheets.
Proofread entries to ensure a high level of accuracy and attention to detail.
Maintain organized files, records and documentation.
Order and maintain office supplies.
Assist with general clerical and administrative duties to support office operations.
Qualifications:
1 to 2 years of accounting or accounting support experience preferred.
High attention to detail and accuracy with a reconciliation-oriented mindset.
Basic accounting knowledge including payment posting and balancing.
Experience working with Excel and other office software.
Strong organizational and time management skills.
Experience handling high cash volume preferred.
Ability to multitask while maintaining excellent customer service.
Comfortable working in a fast-paced office environment.
Join our team at Bar None Auction where accuracy, customer service and teamwork are essential to our success. If you are organized, dependable and enjoy working with numbers and people, we encourage you to apply.
Job Type:
Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Weekends as needed
People with a criminal record are encouraged to apply
Experience:
Accounting or bookkeeping: 1 to 2 years (required)
Microsoft Excel: 1 year (required)
Ability to Commute:
Fresno, CA (Required)
$36k-50k yearly est. 7d ago
Associate District Manager
Adpcareers
Service manager job in Fresno, CA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when "normal" life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the
OneTen
coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, visit https://jobs.adp.com/teams-roles/sales/
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Prior military experience that focused on teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned as part of the military to build relationships, impact businesses for the better, and achieve success.
$94k-150k yearly est. 3d ago
Associate District Manager
Blueprint30 LLC
Service manager job in Fresno, CA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when "normal" life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the
OneTen
coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: ******************************
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, visit ***************************************
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Prior military experience that focused on teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned as part of the military to build relationships, impact businesses for the better, and achieve success.
$94k-150k yearly est. 3d ago
Regional Manager, Large-Scale Farming Operations
Manulife
Service manager job in Chowchilla, CA
This role plays a critical part in managing a large-scale farming operation, ensuring efficiency, productivity and quality across all operational areas. The position requires a blend of strategic thinking and hands-on execution, balancing short term productivity needs with long-term operational sustainability. The role requires strong organizational skills, the ability to lead teams effectively under pressure, and a deep understanding of California's agricultural practices.
This position would lead a team of 5 to 15 team members and cover over 12,000 acres of permanent tree crops. The ideal candidate excels in a fast-moving environment, demonstrates strong leadership, and is committed to delivering consistent results across multiple operational areas.
**Position Responsibilities:**
**Individual Responsibilities:**
**70% Planning, implementing and executing daily operations in the region:**
+ Lead and direct a team of Area Managers to ensure implementation and execution of effective, efficient, orderly, and timely farming operations.
+ Foster a culture of accountability, teamwork and ensure safety and compliance are a top priority for operations
+ Coordinate with water districts, regulatory agencies, and internal stakeholders on key SGMA and GSA strategies for the region
+ Accountable for the performance of the property budgets to perform within the total budget framework. OR. Contribute to annual budgeting and forecasting processes and track and report key performance indicators in senior management.
+ Identify and monitor Sustainability and Stewardship projects on the client properties
+ Analyze operational data to identify trends, inefficiencies, and opportunities for improvement to ensure fiduciary responsibilities to the clients by maximizing ROI on capital projects
+ Processing invoices, monitoring cashflows and following up on accounting processes
**Shared Responsibilities:**
**15% Working with other company business units:**
+ Work with Legal Team when necessary to mitigate risk for our clients
+ Work with Acquisition Team to provide operational insight and strategy
+ Work with Water Team to develop strategies and track GSP implementation
+ Work with Sustainability and Stewardship Team to communicate and plan practices and implementation
+ Work with analyst from various aspects of the company to provide data and ensure accuracy, participate in tours
+ Work with Safety/Compliance Team to provide a safe work environment for all employees and mitigate risk to the clients
**15% Manage Industry Relationships**
+ Maintain working relationship with FLC and Contractors
+ Participate in GSA meetings, implement strategies to enhance water security
+ Grow relationships with processors and vendors
+ Learn and understand how our company positions within the industry
**Required Qualifications:**
+ Minimum of Bachelor's degree in agriculture related field with 6 years management experience in key commodities within the region or 10 years management experience
+ Key Commodities include but not limited to: Pistachios, Almonds, Walnuts, Citrus and Wine Grapes
+ Must have proven verbal, written communication and presentation skills to analyze and convey complex scenarios within the region
+ Must be a strong team player and with demonstrated leader abilities
+ Demonstrate strong computer and analytical skill sets, including proficiency with Microsoft Office
+ Must be able to work well with multiple personality types
+ Must have a valid CA Drivers License and be insurable by the companies insurance carrier
**Preferred Qualifications:**
+ Bi-lingual strongly preferred
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite *********************** .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a ************************ .
**Ubicación principal**
Chowchilla, California
**Modalidades de Trabajo**
En la oficina
**Se prevé que el rango salarial esté entre**
$92,475.00 USD - $160,290.00 USD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con ************************ para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.
**Conozca sus derechos (*********************************************
**Permiso Familiar y Médico**
**Ley de Protección del Empleado contra el Examen Poligráfico (********************************************************************
**Derecho al Trabajo**
**Verificación Electrónica (E-** **Verify** **)**
**Transparencia Salarial (*************************************************************************************************
Company: John Hancock Life Insurance Company (U.S.A.)
$92.5k-160.3k yearly Easy Apply 60d+ ago
Service Manager
Keller Motors 4.5
Service manager job in Hanford, CA
Job Description
Job Title: ServiceManager
The Dealership ServiceManager will oversee the entire service department, ensuring efficient operations, high levels of customer satisfaction, and strong financial performance. This role requires a strategic thinker who can manage day-to-day operations while also focusing on long-term department goals and employee development.
Key Responsibilities:
- Lead, manage, and motivate a team of service advisors, technicians, and support staff to achieve departmental goals.
- Ensure the delivery of exceptional customer service by maintaining a high level of staff performance and customer satisfaction.
- Oversee scheduling and workflow to maximize efficiency and profitability within the service department.
- Maintain high standards for service department operations, including safety protocols and cleanliness.
- Develop and implement strategies to enhance service department revenue and customer retention.
- Handle customer concerns and provide solutions to ensure a positive service experience.
- Manage the department's budget, report on financial performance, and identify cost-saving opportunities.
- Stay up-to-date with industry trends and training to ensure the department is operating at its best.
- Collaborate with other departments to ensure a seamless customer experience.
Qualifications:
- Proven experience in a managerial role within an automotive dealership service department.
- Strong leadership skills with a track record of team development and process improvement.
- Excellent customer service and communication skills.
- Ability to work under pressure and handle challenging situations with professionalism.
- Familiarity with automotive software systems and standard business office software.
- High school diploma or equivalent; a degree in business or a related field is preferred.
- Certification from the National Institute for Automotive Service Excellence (ASE) is an asset.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid vacation and holidays.
- Opportunities for professional development and advancement.
$60k-84k yearly est. 5d ago
Regional Manager, Large-Scale Farming Operations
John Hancock 4.4
Service manager job in Chowchilla, CA
This role plays a critical part in managing a large-scale farming operation, ensuring efficiency, productivity and quality across all operational areas. The position requires a blend of strategic thinking and hands-on execution, balancing short term productivity needs with long-term operational sustainability. The role requires strong organizational skills, the ability to lead teams effectively under pressure, and a deep understanding of California's agricultural practices.
This position would lead a team of 5 to 15 team members and cover over 12,000 acres of permanent tree crops. The ideal candidate excels in a fast-moving environment, demonstrates strong leadership, and is committed to delivering consistent results across multiple operational areas.
Position Responsibilities:
Individual Responsibilities:
70% Planning, implementing and executing daily operations in the region:
Lead and direct a team of Area Managers to ensure implementation and execution of effective, efficient, orderly, and timely farming operations.
Foster a culture of accountability, teamwork and ensure safety and compliance are a top priority for operations
Coordinate with water districts, regulatory agencies, and internal stakeholders on key SGMA and GSA strategies for the region
Accountable for the performance of the property budgets to perform within the total budget framework. OR. Contribute to annual budgeting and forecasting processes and track and report key performance indicators in senior management.
Identify and monitor Sustainability and Stewardship projects on the client properties
Analyze operational data to identify trends, inefficiencies, and opportunities for improvement to ensure fiduciary responsibilities to the clients by maximizing ROI on capital projects
Processing invoices, monitoring cashflows and following up on accounting processes
Shared Responsibilities:
15% Working with other company business units:
Work with Legal Team when necessary to mitigate risk for our clients
Work with Acquisition Team to provide operational insight and strategy
Work with Water Team to develop strategies and track GSP implementation
Work with Sustainability and Stewardship Team to communicate and plan practices and implementation
Work with analyst from various aspects of the company to provide data and ensure accuracy, participate in tours
Work with Safety/Compliance Team to provide a safe work environment for all employees and mitigate risk to the clients
15% Manage Industry Relationships
Maintain working relationship with FLC and Contractors
Participate in GSA meetings, implement strategies to enhance water security
Grow relationships with processors and vendors
Learn and understand how our company positions within the industry
Required Qualifications:
Minimum of Bachelor's degree in agriculture related field with 6 years management experience in key commodities within the region or 10 years management experience
Key Commodities include but not limited to: Pistachios, Almonds, Walnuts, Citrus and Wine Grapes
Must have proven verbal, written communication and presentation skills to analyze and convey complex scenarios within the region
Must be a strong team player and with demonstrated leader abilities
Demonstrate strong computer and analytical skill sets, including proficiency with Microsoft Office
Must be able to work well with multiple personality types
Must have a valid CA Drivers License and be insurable by the companies insurance carrier
Preferred Qualifications:
Bi-lingual strongly preferred
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Referenced Salary Location
Chowchilla, California
Working Arrangement
In Office
Salary range is expected to be between
$92,475.00 USD - $160,290.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
$92.5k-160.3k yearly Auto-Apply 11d ago
Transportation Area Manager
Amazon.com, Inc. 4.7
Service manager job in Fresno, CA
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include:
Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
Streamline logistics in the operation through the implementation of standard work and team leadership
Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
Proactively identify and lead process improvement initiatives and Lean tools
Supervisory Responsibilities:
You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today.
Amazon offers competitive packages, growth potential and a challenging and inclusive work environment.
Basic Qualifications
2+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 20+ employees
Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)
Excellent customer service, communication, and interpersonal skills
A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$70k-100k yearly 3d ago
Customer Service Manager
Keller Executive Search
Service manager job in Fresno, CA
Job Description
within Keller Executive Search and not with one of its clients. As the Customer ServiceManager in Fresno, CA, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth.
Key Responsibilities:
Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics.
Lead teams with a focus on coaching, psychological safety, and high performance.
Elevate CSAT/NPS through service design, QA, and knowledge management.
Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops.
Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed.
Design compliant processes aligned to local regulations and internal policies.
Partner with Sales, Marketing, and People Operations to execute company priorities.
Represent the function to senior leadership; prepare crisp updates and decision memos.
To learn more about Keller, please see: *******************************************************************************
Requirements
7+ years in progressively senior roles within the relevant discipline; experience leading managers.
Demonstrated success building scalable processes and delivering against OKRs.
Strong analytical and financial acumen; fluency with data tools and business cases.
Excellent stakeholder management and executive communication skills.
Working knowledge of applicable local laws, standards, and industry best practices.
Bachelor's degree required; advanced degree or certifications are advantageous
Benefits
Competitive compensation: $ 125,000-152,000 USD
Opportunities for professional growth and leadership development.
Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
Full medical coverage.
Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.
Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.
Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.
Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.
Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.
Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
$125k-152k yearly 6d ago
Perinatal Services Manager
Direct Staffing
Service manager job in Fresno, CA
Promotes and supports the hospital mission and values. Responsible for the day-to-day operations of a unit/department. Has first line accountability for outcomes and satisfaction. Participates in hiring/counseling/firing and completing annual evaluations of staff. Responsible for staff development activities. Facilitates effective organization of staff, equipment, supplies, and time. Effectively supervises unit/department through delegation of tasks. Anticipates the future course of the individual customer and unit/department/customer load. Is the resource for the staff and customers. Is responsible for the implementation of quality initiatives and compliance with regulatory agencies.
2+ to 5 years experience
RN license
Current BLS, ACLS, PALS certifications
Knowledge of Title XXII, JCAHO, HIPAA and DHS regulations
Charge nurse and/or nursing supervision experience preferred
IDEAL CANDIDATE
Compassionate nurse with leadership capability. Willingness to work in a faith-based organization who emphasizes spiritual healing in addition to physical and mental healing.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$73k-121k yearly est. 9h ago
Customer Service Manager
Westamerica Ban 3.6
Service manager job in Hanford, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
JOB SUMMARY: Under the direction of the Regional ServiceManager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services.
ESSENTIAL FUNCTIONS:
Customer Service & Sales Support
Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Meet SERVICE standards for external customers.
Conduct/facilitate daily 8a.m. sales meetings.
Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions.
Support Sales efforts through coaching and mentoring.
Focus on stabilization of transaction accounts.
Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives.
Ensure that average monthly teller incentive goal of $110/FTE is met.
Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals.
Maintain or grow branch deposits.
Meet or exceed NII goal as outlined in your annual budget.
Meet minimum Elan goals.
Meet established QIS standards of 95% or above.
Ownership & Accountability
Maintain control and tracking of operational losses and teller cash differences.
Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations.
Manage overall operations of the branch through effective delegation & follow-up.
Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities.
Ensure training & cross-training of staff. Identify any training, coaching or scripting needs.
Ensure all necessary reports are completed and forwarded on a timely basis.
Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard.
Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service.
Implement changes to policies and procedures timely and effectively.
Personal losses within loss limit.
Meet attendance guidelines.
Administrative Control, Security & Audit
Ensure satisfactory ratings by Internal Audit.
Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1).
Follow security protocols in opening, closing and internal operations procedures.
Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures.
Ensure branch remains within established loss limits.
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Ensure CRA service hours branch goals are met.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
Approves non-standard transactions based on knowledge of client's account history.
Schedules appropriate number of staff to successfully meet varying service demands and address any training needs.
Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies.
PROMOTIONAL GUIDELINES:
Customer ServiceManagers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc.
After one year in current position, the following criteria must be met:
Must have all audits and branch reviews rated satisfactorily.
Must obtain an “at expectation” or better in all categories on the annual performance appraisal.
Consistent pattern of growth in all areas of sales support.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Successfully prioritize demands and meet quality and quantity service standards.
Apply basic math skills to balance cash and reconcile ledger accounts.
Evaluate job performance and identify training needs of subordinate staff.
Identify and capture business opportunities.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $68,640.00 - $69,817.69
$68.6k-69.8k yearly 60d+ ago
Regional Manager, Large-Scale Farming Operations
Manulife
Service manager job in Chowchilla, CA
This role plays a critical part in managing a large-scale farming operation, ensuring efficiency, productivity and quality across all operational areas. The position requires a blend of strategic thinking and hands-on execution, balancing short term productivity needs with long-term operational sustainability. The role requires strong organizational skills, the ability to lead teams effectively under pressure, and a deep understanding of California's agricultural practices.
This position would lead a team of 5 to 15 team members and cover over 12,000 acres of permanent tree crops. The ideal candidate excels in a fast-moving environment, demonstrates strong leadership, and is committed to delivering consistent results across multiple operational areas.
Position Responsibilities:
Individual Responsibilities:
70% Planning, implementing and executing daily operations in the region:
Lead and direct a team of Area Managers to ensure implementation and execution of effective, efficient, orderly, and timely farming operations.
Foster a culture of accountability, teamwork and ensure safety and compliance are a top priority for operations
Coordinate with water districts, regulatory agencies, and internal stakeholders on key SGMA and GSA strategies for the region
Accountable for the performance of the property budgets to perform within the total budget framework. OR. Contribute to annual budgeting and forecasting processes and track and report key performance indicators in senior management.
Identify and monitor Sustainability and Stewardship projects on the client properties
Analyze operational data to identify trends, inefficiencies, and opportunities for improvement to ensure fiduciary responsibilities to the clients by maximizing ROI on capital projects
Processing invoices, monitoring cashflows and following up on accounting processes
Shared Responsibilities:
15% Working with other company business units:
Work with Legal Team when necessary to mitigate risk for our clients
Work with Acquisition Team to provide operational insight and strategy
Work with Water Team to develop strategies and track GSP implementation
Work with Sustainability and Stewardship Team to communicate and plan practices and implementation
Work with analyst from various aspects of the company to provide data and ensure accuracy, participate in tours
Work with Safety/Compliance Team to provide a safe work environment for all employees and mitigate risk to the clients
15% Manage Industry Relationships
Maintain working relationship with FLC and Contractors
Participate in GSA meetings, implement strategies to enhance water security
Grow relationships with processors and vendors
Learn and understand how our company positions within the industry
Required Qualifications:
Minimum of Bachelor's degree in agriculture related field with 6 years management experience in key commodities within the region or 10 years management experience
Key Commodities include but not limited to: Pistachios, Almonds, Walnuts, Citrus and Wine Grapes
Must have proven verbal, written communication and presentation skills to analyze and convey complex scenarios within the region
Must be a strong team player and with demonstrated leader abilities
Demonstrate strong computer and analytical skill sets, including proficiency with Microsoft Office
Must be able to work well with multiple personality types
Must have a valid CA Drivers License and be insurable by the companies insurance carrier
Preferred Qualifications:
Bi-lingual strongly preferred
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Referenced Salary Location
Chowchilla, California
Working Arrangement
In Office
Salary range is expected to be between
$92,475.00 USD - $160,290.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)
How much does a service manager earn in Madera, CA?
The average service manager in Madera, CA earns between $58,000 and $154,000 annually. This compares to the national average service manager range of $47,000 to $116,000.