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Service manager jobs in Madison, WI

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  • Assistant Automotive Service Center Manager

    Blain's Farm & Fleet (Blain Supply, Inc.

    Service manager job in Madison, WI

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
    $23.5 hourly 2d ago
  • Regional Operations Manager

    Sustainablehr PEO & Recruiting

    Service manager job in Madison, WI

    Job Purpose The Regional Operations Manager serves as the primary point of contact for operational leadership and execution across the organization. This role is responsible for carrying out ownership directives and leadership standards while ensuring consistent and efficient operations across all portfolios. The Regional Operations Manager provides strategic and tactical support to staff, ensuring all operations align with company goals, core values, and standard operating procedures. The position requires strong leadership, process oversight, and the ability to implement systems that promote performance, accountability, and growth. As a member of the Senior Management Team, the Regional Operations Manager collaborates closely with executive leadership to achieve operational excellence and meet company objectives. Reports To: Vice President of Operations Job Duties Operations Management Oversee day-to-day operations across all property portfolios. Monitor and measure team efficiency, productivity, and compliance with established standards. Provide accountability for tenant retention, rental goals, and portfolio cost control. Conduct regular one-on-one meetings with Property Managers and oversee daily progress tracking. Prepare agendas and reports for ownership and senior management meetings. Audit operational reports and ensure consistency in staff execution. Promote collaboration between property management and maintenance teams. Audit vacant units to ensure readiness for leasing. Manage and audit rent collection, concessions, evictions, and bad debt. Review and approve leases, applications, and deposit forfeitures prior to processing. Update and maintain operational SOPs to ensure best practices are followed. Oversee the use of property management software to ensure consistent and efficient utilization. Maintenance Operations Oversee maintenance operations including work orders, unit turns, and preventative maintenance. Monitor maintenance team productivity and adherence to SOPs. Manage vendor contracts, cost control, and inventory systems. Identify potential unit upgrades or remodels based on market conditions. Conduct regular property inspections for condition and curb appeal. Support the Regional Facilities Manager on capital improvement planning and execution. Business Systems Oversight Supervise IT operations and ensure technology systems enhance staff efficiency. Collaborate with IT and leadership to identify, implement, and train on systems that improve operational performance. Maintain and enforce SOPs across IT, maintenance, and inventory systems. Commercial & Leasing Operations Oversee commercial leasing activities and ensure leases are current and market-aligned. Track lease terms, renewals, and amendments. Analyze market data to inform rate adjustments and renewal strategies. Maintain broker relationships and manage commercial tenant communications. Sales & Marketing Oversee marketing efforts to ensure alignment with company standards and brand consistency. Implement marketing strategies as directed by leadership and monitor their effectiveness. Audit advertising efforts to ensure adherence to brand and performance expectations. Monitor online presence and social media reviews, executing strategies to enhance reputation. Ensure property managers understand target demographics and marketing tactics suited to their portfolios. Financial Performance Collaborate with the Finance & Accounting Director to monitor budgets, financial goals, and reporting. Assist Property Managers with budgeting, forecasting, and financial analysis. Provide quarterly reports on income, expenses, and budget performance. Maintain high occupancy and renewal rates through proactive management. Implement cost control strategies and monitor controllable expenses. Staffing & Training Provide leadership, mentorship, and accountability for property management teams. Partner with HR and senior management to hire, train, and evaluate staff. Ensure consistent delivery of training and development programs. Hold Property Managers accountable for developing and training their team members. Oversee staffing levels to ensure adequate coverage across all portfolios. Human Resources Collaboration Ensure proper documentation and process adherence for all disciplinary actions. Partner with HR leadership on corrective actions, policy compliance, and employment law adherence. Support payroll administration and execution as needed. Collaborate on maintaining and updating the employee handbook and HR-related SOPs.
    $69k-96k yearly est. 4d ago
  • Food Service Manager

    Dunkin 4.3company rating

    Service manager job in Poynette, WI

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Are you the right applicant for this opportunity Find out by reading through the role overview below. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 1d ago
  • Service Manager

    Orkin 3.7company rating

    Service manager job in Madison, WI

    Pay Range $50k to $65k anually We're the Industry Leader Because of Leaders Like You. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests. Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth-and you can earn your way to an annual rewards trip honoring top performers. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities: As a Service Manager, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improver where you live and work. You will… Lead an entire service operation upon completion of paid training Motivate the service team to consistently provide world-class service Assist with recruiting top talent on the service team Train and develop Orkin Pros through hands-on management Lead training meetings Oversee our Orkin Pro Ride-A-Long program Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time Monitor scheduling, routing, and inventory to drive efficiencies and productivity What type of benefits will you receive? Competitive earnings between $50,000-$65,000 annually and a company vehicle with gas card Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications: What do you need to be successful? Sales experience preferred High School Diploma or equivalent required Valid driver's license required with a good driving record Ability to pass a drug screen and background check is required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great clients What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Safely use a ladder within the manufacturer's weight capacity Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #ORKAPP 11/13
    $50k-65k yearly 9d ago
  • Food Service Manager

    Dunkin-Baskin Robbins

    Service manager job in Fort Winnebago, WI

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Are you the right applicant for this opportunity Find out by reading through the role overview below. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 1d ago
  • Operations Manager

    Fleet Farm 4.7company rating

    Service manager job in Oconomowoc, WI

    Do you have a passion for leading others? Do you have a forward-thinking mindset and have the drive to bring your team to the next level? Are you always looking for continuous improvement opportunities? If so, this opportunity is for you! The Operations Manager is responsible for providing leadership in the following key store areas: Front End Operations, Convenience Store / Gas Operations, Facilities, Scheduling / Labor Management, Pricing / Inventory Coordination, Reset/Project Coordination, and Loss Prevention. Job duties: Train, coach, and mentor your team to develop consistent and Best in Class execution and customer service. Oversee the development and execution of individual development plans for each of your direct and indirect reports. Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with human resources, hire, train, develop, and manage the performance of all Team Members. Responsible for monitoring store wage and expense control programs. In conjunction with the General Manager and human resources, identify wage and expense budget variances and take corrective action where necessary. Responsible for oversight of all cash management policies, procedures, and practices. Responsible for the implementation, audit, and administration of the Fleet Rewards Visa, Store Credit Card, and Loyalty Program. Provide guidance and oversight for Customer related issues, as needed. In conjunction with the Loss Prevention Lead, oversee all efforts to reduce shrink activity through education, awareness, and compliance. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: Bachelor's Degree in Business, Marketing or related field or equivalent relevant experience 5 years of management experience within a Big Box retailer preferred. Proven ability to lead, coach, and build relationships in a fast paced environment. Must be able to direct and motivate a diverse population that includes full- time and part-time team members. Demonstrated ability to act decisively with implementing solutions, planning and delegating tasks, monitoring and achieving goals, and responding to change. The ability to work a flexible schedule and have open availability, including days, nights, weekends, and holidays is required. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $41k-54k yearly est. 3d ago
  • STORE MANAGER IN MIDDLETON, WI

    Dollar General 4.4company rating

    Service manager job in Middleton, WI

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #CC#
    $30k-50k yearly est. 4d ago
  • Assistant General Manager - Hiring Event!

    ESA Management, LLC 4.7company rating

    Service manager job in Madison, WI

    Extended Stay America - Hiring Event! Time: 10:00 AM to 5:00 PM Holding interviews & offering jobs on the spot for full-time and part-time positions WE OFFER: Weekly pay Benefits Flexible work schedules Competitive wages Career advancement opportunities 401(k) with a match Free & discounted stays at our hotels Open roles for our Madison - Old Sauk Rd. location include: Part Time Guest Service Representatives - Starting at $16.83/hr Maintenance Technician - Starting at $21.42/hr Assistant General Manager - Starting at $21.60/hr Job Requirements: Must be authorized to work in the United States. Must be at least 18 years old. Join us for our upcoming hiring events to learn more and interview. If qualified, you could receive an on-the-spot job offer! To get started, reserve your spot now! About Us: When you work at ESA, you'll find opportunities to build a career and a better life because you deserve that. ESA Management, LLC is a third-party management company where we pride ourselves on providing genuine care to all our guests and associates. We have 30 years of experience in running extended stay hotels and only manage Extended Stay America brand hotels. We are determined to hire the right kind of people who have a desire to do great work and live our values. Our Charlotte-based Hotel Support Center is the hub of ESA Management, LLC's organization and we have 500+ owned hotels across the U.S. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. *If you are interested in applying for a job at ESA Management, LLC-managed Extended Stay America hotels, please visit esamgmt.com for more details and a list of participating ESA Management, LLC hotels. Equal Opportunity Employer.
    $16.8-21.6 hourly 22h ago
  • Retail Customer Service Manager

    Workforce Solutions, LLC 3.8company rating

    Service manager job in Wisconsin Dells, WI

    Job Description Workforce Solutions partners directly with teams looking to hire top talent. We are currently working with a locally owned, customer-focused retailer seeking a Customer Service Manager / Front-End Supervisor to lead their front-end operations for their Wisconsin Dells, WI store. What's the role? The Customer Service Manager is responsible for overseeing the front end of the store, including a team of cashiers and customer service staff. This role is a key member of store leadership and ensures that customer interactions are handled professionally, efficiently, and with the highest level of service. Responsibilities include supervising daily cashier operations, handling customer concerns, managing schedules, and ensuring accurate cash handling and bookkeeping. An ideal candidate will thrive in a fast-paced retail environment, balancing hands-on management with staff training and process improvements to deliver excellent customer service. What experience and skills do I need to be successful? Previous experience in retail or grocery management, with customer service leadership strongly preferred. Strong leadership skills with the ability to train, coach, and develop staff. Excellent customer service and communication skills with professionalism and patience in a diverse customer environment. Experience managing cash handling, daily deposits, and basic bookkeeping tasks. Problem-solving skills for both customer concerns and operational discrepancies. Ability to maintain composure and efficiency during busy periods, holidays, and weekends. Experience in a small business setting is a plus. Great Perks and Benefits: This position pays a competitive base salary with a full benefits package that includes: PTO and holiday pay Medical, dental, and vision insurance 401k with employer contribution Disability insurance A supportive, family-owned environment where employees are valued What will my schedule look like? This full-time role generally works 5 days per week, 6:30 AM - 4 PM, with some weekends and holiday shifts as part of the leadership team's responsibilities. The role will always have at least one weekend day off and work no evenings! What makes this opportunity unique? This is a key managerial position overseeing approximately all the front-end employees, including team leads and cashiers. The company is committed to finding a leader who can bring professionalism, energy, and customer focus to one of the store's most visible departments. So how can I be considered for these opportunities? The first step is applying with your resume. Qualified candidates will then complete a phone screen, followed by an interview with the client. What else are you hiring for? See all our openings on our website or reach out to our Lead Recruiter, Jazmine Hoile, on LinkedIn.
    $54k-94k yearly est. 14d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Service manager job in Madison, WI

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 34d ago
  • Facilities Services Supervisor (East Madison)

    Oakwood Village West 3.8company rating

    Service manager job in Madison, WI

    MISSION STATEMENT We are Called to serve a thriving community of seniors that live with dignity, connection and purpose. CORE VALUES Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values: * Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another. * Faith: We have a commitment to remain true to the vision and mission of Oakwood. * Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all. * Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers. * Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community. ESSENTIAL RESPONSIBILITIES (including but not limited to) of a Facilities Services Supervisor * Provides leadership, supervision, training, performance evaluation, and coaching to direct reports. * Conducts effective staff scheduling and payroll management functions, ensuring departmental 24/7 on-call coverage for emergency calls. * Collaborates with Facility Services Manager to ensure: * computerized maintenance management system and associated workflows, including development of and adherence to preventative maintenance schedules. * facility-related compliance and required documentation for CMS and state regulations and life safety code. * effective budget management. * Ensures uninterrupted operation of building systems. * Ensures a high level of customer services and quality outcomes for customers. ESSENTIAL QUALIFICATIONS of a Facilities Services Supervisor * Knowledge of facilities operations, HVAC and equipment maintenance practices for electrical, plumbing and mechanical operations. * Exercises good judgment and makes sound decisions including ability to prioritize. * Knowledge of federal and state regulations related to maintenance operations of healthcare facilities. * Demonstrated willingness to learn skills related to the job and ability to develop those skills to assure quality of services at Oakwood. * Handles confidential information. * Effectively communicates with both staff members and residents. * Willing and able to accept flexibility in work schedule. * Possession of a valid driver's license. * Basic computer skills i.e. Microsoft Office applications. EXPERIENCE, EDUCATION, AND/OR TRAINING * At least 3 years of facility services experience or supervisory experience required. * Bachelor, Associates or Technical degree, preferred.
    $33k-50k yearly est. 29d ago
  • Field Services Supervisor

    Dcomm

    Service manager job in Madison, WI

    Full-time Description Field Service Supervisor The field supervisor works closely with the Project Manager to develop and lead local branch technicians through mentoring, training initiatives on the job sites and supporting company initiatives and vision. They also work closely with Office Administration to support workflow from technician staff to office staff. Responsibilities: Support technicians in the field Troubleshoots and repairs without assistance. Meet or exceed productivity goals and help management identify efficiencies to move team toward productivity goals. Strive to provide excellent customer service by communicating to the customer the services we can provide, as well as the services we are performing for them Works to ensure an atmosphere of teamwork and participate with a positive attitude toward team objectives Ensures assigned vehicle service and maintenance requirements are met. Comply with all company policies and procedures. Must consistently provide accurate and timely documentation of service work performed Any other duties assigned Requirements Requirements: Must Have a minimum of 2 years' experience in the cable industry. Must have high level of technical competence in industrial weighing and the ability to lead and work closely with others. High School diploma required. Must be a self-starter and capable of working independently with little or no supervision Must also be a team player and able to work in group situations. Able to frequently lift heavy objects Able to perform the essential job functions at elevations, in all weather conditions Able to efficiently use all types of hand tools/ power tools Must maintain valid driver's license and be able to drive company vehicle Must have good verbal/written communication skills Able to recognize and plan for specific safety hazards related to specific jobs and tasks. Salary: Weekly, Based on Experience Benefits: Flexible schedule Health insurance Paid time off Company Vehicle For more information, please visit our website: ***************************** are encouraged to apply.DCOMM, Inc is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
    $43k-66k yearly est. 60d+ ago
  • Refrigeration Service Manager

    Gateway Industrial Power, Inc. 3.6company rating

    Service manager job in DeForest, WI

    Refrigeration Service Manager As a well-known Carrier Refrigeration and Volvo dealership, we have 15 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard working, long-standing, and highly reviewed branch in De Forest, WI! At GTR, we are not just an employer; we are a second-generation, family-owned business that deeply values our employees' well-being and professional growth. We foster an environment where pride in our company and genuine enthusiasm for work are paramount. If you describe yourself as a leader and a great communicator, this is the position for you! JOB DUTIES: Follow and implement all service department policies and procedures Oversee mechanical repairs on refrigeration units and APU's Maintain accurate and efficient records Identify scope of service repairs and necessary resources to ensure completion of jobs Identify warranty repairs and document accordingly Update customers on the progress of repairs and/or changes in service plan Advise customers on necessary and recommended repairs Provide excellent customer service and maintain customer relationships Recruit technicians to join the service department Build, maintain and grow our customer base Maintain safety of both customers and employees Develop budgets, set department goals, interview prospective employees, and meet with other company managers to discuss different strategies Foster a team building environment between service, parts, and the sales departments Hold technicians accountable for meeting promises, maintaining/closing work orders, completion of necessary paperwork and following procedures Develop, schedule, and plan for technician training Develop technicians for potential career advancement Manage tool inventory Monitor technician productivity and take corrective action when necessary Secure payment for work performed per standard operating procedures Review time cards for accuracy Maintain time off schedule for technicians Interact with accounting department to resolve customer issues Manage warranty claim processing and resolve claim payment differences Perform review of "re-works" and accidents and make recommendations for corrective actions Other reasonably related duties as assigned SKILLS AND ABILITIES: Safety Focused Self-Motivated: Able to find work and complete as needed without direct supervision Team Player: Able to collaborate and work with peers and supervisors to successfully complete maintenance and repairs Customer Focused: Understands time sensitivity of work and willing to negotiate with customers Process Oriented & Attention to Detail Self-Aware: Can accept responsibility for mistakes and learn from those mistakes Strong Problem-Solving Skills QUALIFICATIONS: High school diploma or equivalent Valid Driver's License 5+ years' experience working in a service department, within automotive field preferred Technician experience is preferred but not required BENEFITS: 401K with company matching Health, Dental and Vision Insurance Company paid Short-term & Long-term Disability Insurance This job description is subject to change at any time based on company needs. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $66k-107k yearly est. 23d ago
  • Manager, Global Instrument Service

    Promega 4.7company rating

    Service manager job in Madison, WI

    JOB OBJECTIVE: Responsible for leading the Global Instrument Service teams across North America, EMEA, and Pac Asia, ensuring alignment of service strategy, instrument support goals, and team development initiatives. This role oversees the creation and global deployment of service documentation, processes, training, and tools that support Promega's instrument portfolio. OUR TEAM: The Global Instrument Service team is composed of service engineers, product specialists, and training experts. We deliver high-quality lifecycle support and personalized workflow solutions to scientists around the world. Our team supports distributors, authorized service providers, and branch-specific service engineers through certification programs and comprehensive technical support. YOUR ROLE: Promega is a global organization with 16 branches and numerous distributors providing products to over 100 countries. The Instrument Service Team is part of the Global Service and Support Organization, consisting of Technical Service, Scientific Applications, Field Application and Support Scientists, and Technical & Sales Development Training experts around the globe. Promega has been selling and supporting instruments for over 15 years, primarily through service depots around the world. In 2017, we launched our first instrument that required field-based support, prompting an ongoing evolution of our global service capabilities. Have you worked for an instrumentation company delivering field-based service and support internationally? Have you led and developed the careers of experienced engineers, trainers, and product support professionals? Are you ready to live in Madison, WI, frequently ranked as one of the best places to live in the U.S.? If so, this role may be the right fit for you. You will lead a team of approximately 20 experienced professionals who provide global support across a range of instruments. You will also be responsible for training and supporting more than 100 engineers worldwide. CORE DUTIES: 1. Develop and lead the strategy to ensure global alignment of the instrument services, support and services goals, and team development opportunities. 2. Establish an innovative, value-based, global service roadmap for Promega instrumentation, e.g. Maxwell, GloMax, Maxprep, and Spectrum instruments. 3. Responsible for global resourcing of instrument service team members that report into Global Service and Support (GSS), taking into consideration instrument service team members who report directly to our branches, distributors, and authorized service teams. 4. Assign, set expectations, and support instrument service engineers that are part of new product development activities. 5. Drive implementation and improvements to systems that support GSS, such as ERP, CRM, Learning Management, and Field Service systems. 6. Champion and execute instrument service and support practices that support organizational goals and initiatives. 7. Conduct voice-of-customer. Collaborate with commercial teams to evaluate strategic pricing and profit analysis to drive desired service portfolio mix and growth targets and perform regular competitor analysis and service program evaluations. Provide guidance and recommendations to ensure customer needs and sales objectives are being met. 8. Manage the growth and development of the instrument service and support team through coaching, feedback, and holding them accountable to high performance. 9. Provide key input and expertise to commercial team in service value proposition refinement and go-to-market strategies to ensure adoption globally. Build strong and collaborative relationships through effective communication with global cross-functional teams, including General Managers from all branches, and stakeholders within the global commercial teams to provide high quality instrument service and support to our customers. 10. Establish and support strong distributor relationships for instrument service, such as maintaining and improving training strategies for instrument service engineers. 11. Collaborate closely with other leaders in Global Service and Support who lead Scientific Applications (SA), North America Technical Service Support (TSS), Field Applications Scientists (FAS), Field Support Scientists (FSS), and Scientific and Sales Development training teams to ensure that the GSS organization presents a unified strategy to the rest of the organization. 12. Demonstrate inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity, and respect for others. 13. Embrace and be open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 14. Understand and complies with ethical, legal, and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. Minimum 10 years instrument service or field instrument service experience. 2. Minimum of 5 years managing an instrument or customer service program within a scientific, medical, or technology-based organization. 3. Experience training service engineers from diverse cultural backgrounds. 4. Excellent verbal and written communication skills. Ability to communicate with customers and staff via telephone, email, messaging, and in person. Fluent in English. Comfortable with giving presentations and speaking in front of audiences with the ability to think quickly to effectively address questions. 5. Imaginative, inclusive leader that inspires and challenges teams to exceed performance goals. 6. Effective communication, project management, and decision-making skills. 7. Experience working with global development teams. PREFERRED QUALIFICATIONS: 1. Prior experience in managing and launching service and support products on instruments with integrated software platforms. 2. Clinical or life science laboratory or research background. 3. Knowledgeable in Windows operating systems and designing system architecture. 4. Experience managing a global service team. PHYSICAL DEMANDS: 1. Ability to use computer programs (Microsoft Office Suite), office tools, equipment. 2. Ability to travel domestically and internationally 25% of the time. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.
    $104k-130k yearly est. 60d+ ago
  • Manager - Business Growth Enablement

    American Express 4.8company rating

    Service manager job in Madison, WI

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25020688
    $103.8k-174.8k yearly 15d ago
  • Culinary Services Director Senior Living

    New Perspective Senior Living 3.5company rating

    Service manager job in Sun Prairie, WI

    As the Culinary Services Director, you will be responsible for providing overall leadership and management of the food and beverage and dining services operations in the community. These responsibilities include oversight of procurement, preparation and service of the food per the designated Menu Program, financial management of the department, supervising and training team members. They also include ensuring safe food handling and sanitation of food areas, inventory and rotation of products, accurate record keeping and regulatory compliance. You will create and maintain a high level of resident and family engagement and practice your excellent communication and organizational skills by teaching, developing, and inspiring team members. Qualifications * Solid knowledge of regulations concerning food handling, food storage, food preparation, safety and sanitation procedures * 3+ years of successful management experience * 4+ years experience as lead chef in a hospitality/restaurant environment * Culinary training and/or Dietary Certifications required Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple of years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Team Member Benefits & Perks* * Medical, Dental, & Vision Insurance * 401(k) with Company Match! * Paid Time Off and Holidays * Company-Paid Basic Life Insurance * Voluntary Short-Term Disability * Company-Paid Long-Term Disability * Health Reimbursement Account/Health Savings Account * Flexible Spending Accounts * Education assistance - up to $5,000 per calendar year! * Leadership Development & Career Advancement * Real-time Access to Earned Wages * Referral Bonuses * Employee Assistance Program * Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDEXTR
    $70k-113k yearly est. 14d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Madison, WI

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Assistant Automotive Service Center Manager

    Blain's Farm & Fleet (Blain Supply, Inc.

    Service manager job in Monroe, WI

    Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr with annual performance-based merit raises* The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.
    $23.5 hourly 4d ago
  • Service Manager

    Orkin 3.7company rating

    Service manager job in Lake Mills, WI

    Pay Range $50k to $65k anually We're the Industry Leader Because of Leaders Like You. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with more than 120 years as the best in pests. Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth-and you can earn your way to an annual rewards trip honoring top performers. You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now! Responsibilities: As a Service Manager, you'll be a leader in a high-performance culture. You'll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You'll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you're prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you'll lend a hand with community service projects that improver where you live and work. You will… Lead an entire service operation upon completion of paid training Motivate the service team to consistently provide world-class service Assist with recruiting top talent on the service team Train and develop Orkin Pros through hands-on management Lead training meetings Oversee our Orkin Pro Ride-A-Long program Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time Monitor scheduling, routing, and inventory to drive efficiencies and productivity What type of benefits will you receive? Competitive earnings between $50,000-$65,000 annually and a company vehicle with gas card Company provided iPhone and iPad with sales software Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance 401(k) plan with company match, employee stock purchase plan Paid vacation, holidays, and sick leave Employee discounts, tuition reimbursement, dependent scholarship awards Industry leading, quality, comprehensive training program Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers The Pest Management Industry is growing - and is a recession resistant line of business You have a service-oriented mindset that leads you to build loyalty and trust with clients You hold yourself responsible to commitments You value being part of a team You want to join a company that supports the community Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the Best in Pests? Qualifications: What do you need to be successful? Sales experience preferred High School Diploma or equivalent required Valid driver's license required with a good driving record Ability to pass a drug screen and background check is required Ability to obtain the appropriate pesticide license/certification if required (company paid) Ability to work in the field independently and interact with our great clients What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Safely use a ladder within the manufacturer's weight capacity Lift and carry up to 50 lbs. Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer #ORKAPP 11/13
    $50k-65k yearly 9d ago
  • Hospitality Manager

    Dunkin 4.3company rating

    Service manager job in Waunakee, WI

    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan! Our Dunkin/Baskin-Robbins General Managers are the foundation of our winning teams and build the culture for a fun and safe environment for our guests and employees! Are you the right applicant for this opportunity Find out by reading through the role overview below. Why Choose TMart? Be part of one of the largest, fastest-growing Dunkin Franchise groups in the area, owning over SEVENTY Dunkin'/Baskin-Robbins locations with more in development. Become a successful, knowledgeable General Manager through our, paid, internal training program in eight short weeks and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks! Our Certified General Managers Are Set-Up to Be Successful, Long-Term: We train our General Managers to first understand all the positions they will oversee in the restaurant.All Managerial hires start with the title Management Trainee.We slow-walk this (paid) training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility.As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, and General Manager Certification), in addition to any bonuses they may earn through regular restaurant results/metric achievements.Your timeline for training completion will vary, based on your training focus and proven ability to learn and impact a successful, profitable business. Are Offered Competitive Compensation: Base Pay: Certified Managers base pay starts at $46K to $56K per year. Monthly Bonus: Certified Managers can earn up to an additional $500 per month hitting regular metric objectives. Additional Bonus: When Managers consistently hit our four greatest metrics, they can earn an additional $100 per week! Year-End Bonuses: We award over $10K to our top performers at the end of our Fiscal year. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Several Other Merit-Based Bonuses! Are Eligible for a NUMBER of Benefits: Health Benefits (health, dental, and vision)* 401k and 401K matching* Short and Long Term Disability* Flexible Spending Account* Life Insurance* Paid time off* Paid training *Eligibility requirements Are Eligible for Other Company Perks, Programs, and Advancement: Certified General Managers are eligible to advance into our Multi-Unit Manager Training Program and move to the next step of building their career at TMart! Scholarship Opportunities (up to $3,000 per employee per year) Flexible Schedules Employee Assistance Program Employee Discounts Annual Apparel Gifts Invited to attend Corporate Meetings and Events with the opportunity to earn and win cash and prizes! Responsibilities Include: Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws. Ensure Brand standards, recipes and systems are prepared and executed correctly and consistently. Create and maintain a guest-focused culture in the restaurant. Recruit, hire, onboard and develop restaurant team members. Coach restaurant team members to drive sales, improve profitability and guest satisfaction. Review guest feedback results and implement action plans to drive improvement. Execute new product rollouts including training, marketing and sampling. Control costs to help maximize profitability. Completion of regular restaurant inventory and financial reporting. Completion of weekly schedule ensuring all shifts are staffed to meet guest demand and service standards. Completion of vendor orders. Conduct self-assessments and corresponding action plans. Ensure restaurant budget is met as determined by Franchisee. Communicates restaurant priorities, goals and results to restaurant team members. Able to perform all responsibilities of restaurant team members. Lead team meetings. Deliver training to restaurant team members. Plan, monitor, appraise and review employee performance. Key Competencies: Previous leadership experience in retail, restaurant or hospitality. Possesses an inspiring and motivating personality. Strong analytical skills and business acumen. Works well with others in a fun, fast-paced team environment. Prompt and professional. Demonstrates honesty, integrity, clean image, and a positive attitude. Ability to train and develop a team. Guest-focused. Exercises good time-management and problem-solving *All offers of employment at Dunkin/Baskin are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. xevrcyc Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
    $46k-56k yearly 1d ago

Learn more about service manager jobs

How much does a service manager earn in Madison, WI?

The average service manager in Madison, WI earns between $49,000 and $127,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Madison, WI

$79,000

What are the biggest employers of Service Managers in Madison, WI?

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