Service manager jobs in Madison, WI - 2,051 jobs

Title: District Manager Reports To: Regional Manager Department: Field Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities. What You'll Do: Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district. Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services. Work to build relationships with customers, providers, and technicians in an assigned district. Source, vet, and manage provider and technician base, ensuring quality delivery of services. Must respond with a sense of urgency to escalations and customer requests. Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations. Provide key market information and contribute to DMG's long and short-term strategies. Own RFP initiatives while negotiating with providers to secure target financial goals. Manage district and travel expenses within or below budget. What You Need: Bachelors degree preferred and/or relative experience; HS Diploma or GED required. Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook. Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software. Valid Driver's License; must provide own vehicle. Possess and demonstrate a proactive, entrepreneurial work style; able to work independently. Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection. Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests Ability to manage the stress of a fast-paced environment. Ability to meet the in-person requirements of the team and/or business needs. What You'll Get: At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer.

WHAT WE OFFER If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for. WHAT YOU'LL DO You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success. Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will set the example as well as provide all hair care services offered by Cost Cutters and ensure the highest quality is provided for each guest. You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment. You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism. WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS You lead by example, are customer service at your core, and can resolve challenges with professionalism. You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind. You have a current cosmetology or barber license as required by state/provincial regulations. You can and want to work a flexible schedule, including evenings and weekends. You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day. You need to know how to read, write, and do basic math. You need to be available to travel to mandatory meetings and training sessions, including overnight travel. PHYSICAL REQUIREMENTS You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus. If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs. We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals. DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."

Plant Manager (41874) Our client is an organization in the Lake Mills area looking for a Plant Manager. This company is looking for someone with a strong background in lean manufacturing, continuous improvement, and hands-on plant leadership. This leader will partner with the executive team to drive strategy, implement best practices, and lead change management initiatives. This position is on-site. The Plant Manager will be responsible for, but not limited to, the following: RESPONSIBILITIES Oversee daily production, fabrication, molding, quality, maintenance, and logistics to ensure efficiency and profitability. Partner with leadership to align operations with strategic growth. Prepare the plant for scalability to support organic expansion and acquisition integration. Define and communicate KPIs for production, quality, and delivery performance. Engage and motivate teams through clear communication and transparency. Deliver high-quality, on-time products that meet or exceed customer expectations. Champion a proactive safety culture across all plant operations and ensure compliance with regulatory requirements and ISO standards. Build trust and alignment across teams, mentor employees, and keep everyone moving toward shared goals. The Plant Manager will possess the following: EXPERIENCE REQUIRED 5+ years of progressive experience in manufacturing operations, plant management or operations leadership, ideally within fabrication, molding, or contract manufacturing environments. Proven success in leading teams through growth and/or change. Strong background in lean manufacturing, continuous improvement, production planning, and project management. Demonstrated ability to balance strategic thinking with hands-on execution in a mid-sized, entrepreneurial manufacturing organization. Excellent leadership, communication, and team development skills with the ability to engage employees at all levels. Bachelor's degree Must live within 40 miles of Lake Mills, WI. Equal Opportunity Employer

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

Factory Operations Manager - E-Recycling & Advanced Manufacturing Janesville, WI | On-Site | Full-Time $80-100k per annum + Benefits Are you an operations leader experienced in e-recycling looking to join a new site that uses cutting-edge, patented technology that is helping redefine sustainable manufacturing? Do you want to manage a close-knit team bringing your knowledge and expertise to define and shape the factories internal operations? This is an exciting opportunity to join a fast-growing e-recycling operation as a Factory Operations Manager, overseeing day-to-day plant performance for a technologically advanced facility of approximately 20 personnel. This is a fully internal role, focused on operations excellence, regulatory compliance, and people safety. The ideal candidate will have experience factory or plant operations with e-recycling, environmental, and health & safety regulations knowledge ideally on sites between 20-100 personnel. This is your chance to play a critical role in ensuring a new site operates safely, efficiently, and in full compliance with while supporting the continued scale-up of innovative recycling processes. THE ROLE: • Oversee all internal factory operations, including production, scheduling, staffing, equipment utilization, and continuous improvement. • Ensure full compliance with e-recycling regulations, environmental permits, and health & safety standards, maintaining accurate documentation and audit readiness. • Lead, coach, and develop a team of approximately 20 operators, technicians, and supervisors, fostering a strong safety-first culture. • Support the operation, optimisation, and continuous improvement of patented, state-of-the-art recycling technology, working closely with engineering and technical teams. THE PERSON: • Proven experience in factory or plant operations management, ideally within e-recycling, waste management, environmental services, or regulated manufacturing environments. • Strong working knowledge of e-recycling regulations, environmental compliance, and occupational health & safety standards. • Comfortable leading small to mid-sized teams in hands-on, technical environments. • Structured, detail-oriented leader with strong communication skills and a proactive approach to risk management and continuous improvement. Factory Operations Manager, Plant Manager, E-Recycling, WEEE, Environmental Compliance, Health & Safety, Regulated Manufacturing, Operations Leadership, Sustainable Manufacturing If you're interested in this role, click ‘apply now' to forward an up-to-date copy of your resume, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

General Managers run the day to day operations of a Jimmy John's restaurant. These duties include staffing, inventory, cash handling, training, opening, closing, truck orders, onboarding, prepping, hitting company targets, and anything else that will lead to running a successful business. It is expected to follow all company rules and procedures with 100% integrity and to lead by example. Requirements: Ability to work a 40-65 hour week At least 18 years of age Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat Ability to handle fast-paced and high stress situations in the store Organize and establish priorities in the store with minimal supervision Willing to offer opinions and recommendations towards the store and employees Ability to take deliveries a plus * Benefits: Benefits: $46,000 - $65,000/year Health Insurance Opportunity for Advancement Free Gourmet Sandwiches Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Supervise the professional and retail operations of store and team members involved. A. Professional - All delivery and installer service specialists B. Retail - All parts and merchandising specialists Responsible for supervising work performed by all team members assigned to store/HUB store. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Communicate all information contained in Team Weekly and monthly store managers' meetings to all team members. Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases for these individuals. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Monitoring/reinforcement of safety expectations. Make sales calls with/without store manager. May be assigned a schedule for making weekly customer calls. Support store manager in area of store operations as assigned. Responsible for the maintenance of delivery fleet and maintain records for each vehicle. Ensure staff is keeping store/HUB store neat, clean and organized at all times Electronic scheduling, clocking, and payroll. Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions. Learn to manage key components of gross profit. Monitor professional customer returns for core and warranty abuse. Review competitive price matches and price overrides for proper use. Review individual team member productivity and KPI dashboard daily. Review monthly P&L statement with store manager and discuss areas of opportunity. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: High School Diploma Excellent interpersonal and leadership skills Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program Ability to read and match numerical/alpha characters quickly and accurately Knowledge of automotive parts, equipment and systems Desired: O'Reilly store and/or distribution center experience Completed O'Reilly management training program Advanced computer skills ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.

Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Dubuque, IA area Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. * Works with direct reports to develop and implement action plans that will improve operating results. * Ensures adherence to company merchandising plans. * Plans and conducts regularly scheduled meetings with direct reports. * Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. * Recruits and recommends qualified employees for their team's staff positions. * Approves all time-off requests for direct reports. * Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. * Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. * Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. * Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. * Coordinates with direct reports in the recruitment and interviewing of applicants. * Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. * Supports direct reports in conducting store meetings. * Consults with leadership on the development of their team's strategy. * Advises leadership to source external vendors for applicable services when appropriate. * Liaises with regions to ensure timely and efficient communication flow. * Consults with the business to effectively design and streamline applicable processes within the organization. * Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. * Ensures that store personnel comply with the company's customer satisfaction guidelines. * Oversees and manages the appropriate resolution of operational customer concerns by store management. * Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. * Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. * Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. * Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. * Conducts store inventory counts and cash audits according to guidelines. * Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. * Identifies cost-saving opportunities and potential process improvements. * Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. * Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities * Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. * Works cooperatively and collaboratively within a group. * Ability to facilitate group involvement when conducting meetings. * Develops and maintains positive relationships with internal and external parties. * Negotiation skills. * Conflict management skills. * Ability to interpret and apply company policies and procedures. * Knowledge of the products and services of the company. * Problem-solving skills. * Excellent verbal and written communication skills. * Prepares written materials to meet purpose and audience. * Ability to stay organized and multi-task in a professional and efficient manner. * Gives attention to detail and follow instructions. * Establishes goals and works toward achievement. * Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: * Daily. * Local. * Company Car.

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew. You will report to the **Assistant Cruise Director** Level: **2 1/2 striped officer** **Responsibilities :** + Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians. + Inspire and motivate performance, provide leadership, mentorship, training, and onboarding. + Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary. + Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms. + Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed. + Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation. + Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team. + Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent. + Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities. + Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects. + Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay. + Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs. + Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements. + Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App. + Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges. + Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise. + Complete daily reports outlining show quality and any issues needing attention. + Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow. **Basic Qualifications :** + 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management. + Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred. + Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams. + Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments. + Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs. + Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example. + Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms. + Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards. + Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus. **Preferred Qualifications:** + Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management. **Additional Information :** This is a **SHIPBOARD** role. You must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan + Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control + If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. **Job ID:** 1324878BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Job Description Are You Sick of? Upper management/business owners who don't care about you? Working for a company that's not focused on taking care of the customer? Poor working conditions? Disorganization? We haved moved in to our brand new State of The Art Dealership in the Matteson, IL Automall. Unlimited growth with 26 service bays and all brand new equipment. Gerald Honda Matteson is looking for a Service Manager to motivate, lead, and produce results in a fast paced, high volume service department. Candidate must be hands on and focused on the customer and obtaining high CSI, as well as on sales and shop productivity. We have a highly trained staff of technicians and service advisors to help you accomplish these goals. Candidate must have a proven track record of high CSI and sales growth in a dealership service department. Benefits Pay range for this incentive based position: $120,000 - $180,000 Exact compensation may vary based on several factors including, but not limited to, skills, experience and financial accomplishments. Available Benefits include medical insurance with HSA options that include employer contribution to your HSA. Dental Insurance, Vision Insurance, Life Insurance. Paid Maternity Leave. PTO after 90 days of employment. Vacation up to three weeks depending upon years of service. 401k retirement account with annual lucrative employer match. Ancillary supplemental products available. About The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades! We have succeeded in our endeavors because of a profound respect for our customer. The name Gerald stands for honesty and the highest standard of excellence. The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage. Over many years, Gerald has meant Service. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $50,000.00 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

MISSION STATEMENT We are Called to serve a thriving community of seniors that live with dignity, connection and purpose. CORE VALUES Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values: * Compassion: We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another. * Faith: We have a commitment to remain true to the vision and mission of Oakwood. * Inclusion: We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all. * Integrity: We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers. * Dedication: We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community. ESSENTIAL RESPONSIBILITIES (including but not limited to) of a Facilities Services Supervisor * Provides leadership, supervision, training, performance evaluation, and coaching to direct reports. * Conducts effective staff scheduling and payroll management functions, ensuring departmental 24/7 on-call coverage for emergency calls. * Collaborates with Facility Services Manager to ensure: * computerized maintenance management system and associated workflows, including development of and adherence to preventative maintenance schedules. * facility-related compliance and required documentation for CMS and state regulations and life safety code. * effective budget management. * Ensures uninterrupted operation of building systems. * Ensures a high level of customer services and quality outcomes for customers. ESSENTIAL QUALIFICATIONS of a Facilities Services Supervisor * Knowledge of facilities operations, HVAC and equipment maintenance practices for electrical, plumbing and mechanical operations. * Exercises good judgment and makes sound decisions including ability to prioritize. * Knowledge of federal and state regulations related to maintenance operations of healthcare facilities. * Demonstrated willingness to learn skills related to the job and ability to develop those skills to assure quality of services at Oakwood. * Handles confidential information. * Effectively communicates with both staff members and residents. * Willing and able to accept flexibility in work schedule. * Possession of a valid driver's license. * Basic computer skills i.e. Microsoft Office applications. EXPERIENCE, EDUCATION, AND/OR TRAINING * At least 3 years of facility services experience or supervisory experience required. * Bachelor, Associates or Technical degree, preferred.

Selectek is seeking an experienced Service Manager to lead our clients' service department and support the maintenance, repair, and optimization of custom automation systems. This role is responsible for ensuring exceptional customer satisfaction, managing service operations, and leading a team of technicians and support staff. Responsibilities Customer Support & Client Management Provide exceptional customer service by addressing client inquiries and resolving technical issues Selectek is seeking an experienced Service Manager to lead our service department and support the Triage incoming service requests and assign resources appropriately Build and maintain strong, long-term client relationships Team Leadership Lead, mentor, and manage service technicians and support staff Foster a positive, productive, and safety-focused work environment Provide technical guidance and performance feedback Service Operations Oversee quoting, scheduling, coordination, and execution of maintenance, repair, and installation services Ensure service work is completed on time, within scope, and to the highest quality standards Technical Oversight & Quality Assurance Provide advanced troubleshooting support for complex automation systems Implement and maintain quality control processes to ensure system reliability and performance Stay current on industry trends, technologies, and best practices Documentation & Reporting Maintain accurate service records, including work orders, service reports, and customer communications Ensure service documentation is complete and properly archived Continuous Improvement & Collaboration Identify and implement process improvements to enhance service efficiency and effectiveness Collaborate with engineering, sales, and production teams to align service activities with overall business objectives Requirements Bachelor's degree in Engineering, Business Administration, or a related field Minimum 5 years of service management experience, preferably in automation or manufacturing Strong technical knowledge of automation systems and equipment Proven ability to troubleshoot and resolve complex technical issues Excellent customer service, communication, and relationship-building skills Strong organizational and time management abilities Demonstrated analytical and problem-solving skills Software & Systems Proficiency with service management software and tools Familiarity with ERP systems is a plus Pay: $80,000 - $120,000 Term: Direct Hire If you are qualified and interested in this opportunity, please send an updated resume to KLankswert@selectek.net OR contact Kyle Lankswert directly by calling 470-203-9801.

100% FTE, Monday - Friday with support when needed to cover 24/7 department. You will be working at University Hospital in Madison, WI. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Registered Nurse (RN) with demonstrated leadership and management skills to: Direct, plan, implement and evaluate patient care programs for the perioperative patient population. Lead daily operations and coordination of patient care services focusing on anesthesia services. Direct and evaluate the department's workforce in terms of overall staffing and scheduling, adjusting to changes in care requirements, patient census and staffing resources. Prepare and/or participate in preparation of operating budgets. Establish quality improvement efforts to support the delivery of patient and family-focused care. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Acuity based staffing ratios for optimal safety. A strong shared governance structure which assures every nurse has a voice. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. Education Bachelor of Science - Nursing (BSN). Required Master's degree in Nursing. Preferred Work Experience Three (3) years of relevant experience and progressive nursing leadership experience with demonstrated success. Required Five (5) years of relevant experience and progressive nursing leadership experience with demonstrated success. Preferred Prior surgical services experience and/or experience working in an academic medical center or complex healthcare system. Preferred Licenses and Certifications Wisconsin RN license. Required Our Commitment to Diversity, Equity and Inclusion UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits

Perkins Oil Company is a third generation, family owned, distributor of quality petroleum products and much more. We service all customers and provide solutions in the automotive, commercial and industrial markets. We offer paid medical coverage along with other benefits, competitive salary, 401 k match and profit sharing. Come join a growing company who cares about their employees. This is a temporary position with a duration of 10 to 12 weeks beginning in early February. Job Description The Customer Service Representative and Order Processing position is responsible for contacting customers to obtain orders and processing bulk sheets, packing slips and bill of lading for daily shipments. ESSENTIAL JOB FUNCTIONS: Generate bulk sheets for all three distribution centers Contact identified Perkins Oil Accounts to obtain orders Order processing via email, fax & phone Generate packing slips General filing Other general office duties as assigned SKILLS AND EXPERIENCE: · Minimum of one-year experience in office environment in manufacturing or distribution industry. · Proficient in Microsoft Excel and Word, experience in Sage 100 a plus. · Proven ability for attention to detail and quality. · Good verbal and written communication skills. Strong customer service skills Additional Information If interested in this position please send resume and cover letter to us. Perkins Oil Company offers a competitive benefit package and is an equal opportunity employer. We look forward to hearing from you! All your information will be kept confidential according to EEO guidelines.

Job Description We're searching for an HVAC Service Field Supervisor who can balance technical expertise with exceptional customer care. If you thrive on solving problems, coaching teams, and ensuring every home visit ends with a five-star experience, this might be your perfect next step! RESPONSIBILITIES Serves as a liaison between customers, technicians, and staff on technical issues regarding products and services Trains employees to ensure work is performed in accordance with company practices, processes, workmanship, safety practices, and efficiency Assists Service Manager in conducting weekly ride-alongs for technical evaluation and in weekly 1:1s Focuses on customers and delivery of service Ensures Nexstar Service System process is being used by all installers as taught Maintains technical competencies BENEFITS Medical Insurance: Health: 50% of the premium is covered by Cardinal Dental: 50% of the premium is covered by Cardinal Life insurance: $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays & Vacation Time Fully stocked truck Phone reimbursement OR company-provided phone New technology, including iPad & access to integrated software OUR CORE VALUES Teamwork: Support the growth & development of team members to achieve personal & professional success Forward Thinking: Continuously educating ourselves to exceed the industry standard Customer First: Going the extra mile to exceed expectations Do What's Right: Uphold the highest standards of honesty & integrity Committed to Excellence: Focused on results & value high performance Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at ******************** Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.

Job Description The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible for providing high-quality care and service to customers, ensuring the proper resolution of issues and needs, while focusing on maintaining and growing the ongoing relationship with BIOFerm. The Post-Sales and Service Manager manages all post-commissioning and post-sales customer accounts, including the administration of Operations and Maintenance (“O&M”) contracts. As part of these efforts, this position takes the lead role with all post-sales customers to provide quotes, order parts, track deliveries, schedule service work, provide updates, and generally address all other customer needs. This position manages the service-related efforts of BIOFerm by working closely with all departments to ensure the effective completion, documentation, and invoicing of all service-related activities. The Post-Sales and Service Manager must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with current and potential future customers. BIOFerm™ is a Wisconsin-based renewable energy company specializing in turnkey anaerobic digestion and biogas upgrading facilities. Our mission is to provide sustainable and economical solutions for organic waste diversion, transforming food waste, manure, biosolids, and other organic materials into renewable natural gas (RNG), green energy, vehicle fuel, heat, and organic products. Key Responsibilities: Serve as the primary contact for all customer service, spare parts, and post-sales support needs. Build and maintain strong, long-term relationships with customers through regular communication, site visits, and responsive service. Identify and pursue sales opportunities with existing and prospective customers, including carbon media, spare parts, and maintenance services. Attend trade shows, conferences, and networking events to promote BIOFerm products and attract new customers. Prepare and deliver sales and service quotes, ensuring timely follow-up and profitable pricing. Administer and manage O&M contracts, coordinating with Plant Operations to ensure customer satisfaction and smooth facility performance. Collaborate with Sales and Project Execution teams to transition new projects into post-sales service. Oversee all service operations including scheduling, parts orders, documentation, and invoicing. Track service tickets, warranty claims, and customer communications in the ERP system, ensuring timely resolution and accurate records. Coordinate with Procurement to manage inventory, logistics, and supplier performance. Monitor customer feedback, resolve issues proactively, and recommend improvements to enhance satisfaction and retention. Prepare regular internal and external reports summarizing service performance, sales metrics, and customer activity. Maintain compliance with company and regulatory requirements, including documentation and customer account records. Support continuous improvement by developing and refining departmental processes, workflows, and training materials. Provide after-hours coordination for emergency service and urgent customer needs as required. Perform additional tasks as assigned by management. Competencies & Qualifications: Bachelor's degree in business, engineering, or related field. 5+ years of experience in customer service, account management, or sales in a technical field -preferably within the renewable energy, industrial, or utility sectors, including biogas upgrading and anaerobic digestion (AD) systems. Demonstrated success in managing customer accounts and generating sales opportunities. Strong communication, negotiation, and relationship management skills. Organized and self-directed with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office Suite and ERP systems; experience with data entry and report generation. Problem-solving mindset with a proactive approach to customer needs. Ability to travel regularly for customer visits, site inspections, and industry events. Valid U.S. driver's license. Valid authorization to work in the U.S. without current or future sponsorship. Compensation & Benefits: Compensation is based on experience and is competitive. BIOFerm™ offers a comprehensive benefits package. To be considered for this position, please submit your cover letter, resume, and salary requirements. To learn more about BIOFerm™ and other positions available, please explore our website at BIOFermEPC.com.

Work Schedule: 100% FTE, This is a full-time position (100% FTE) with flexible scheduling options: Day Shift: Approximately 8:30 AM - 5:00 PM with occasional early morning or evening hours outside the standard schedule as needed. Or Second Shift: Either 1:00 PM - 9:00 PM or 3:00 PM - 11:00 PM, with occasional day shift hours as needed. You will work at University Hospital in Madison, WI. Hours may vary based on department needs. Be part of something remarkable Use your laboratory experience to help lead the Lab Services team at the #1 hospital in Wisconsin! We are seeking a Lab Services Supervisor to: * Be responsible for off-shift core lab personnel management, employee schedules, biweekly payroll maintenance, and work in collaboration with leadership to ensure regulatory compliance to maintain accreditation. * Assist with the development, annual review, and implementation of department policies and procedures. * Monitor laboratory activity. Maintain visible supervision of employees, direct workflow, and assist with patient care to maximize efficiency. * Perform and document assigned quality activities. At UW Health, you will have: * An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance * Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. * Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. * The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Qualifications * Bachelor's Degree in chemical physical, biological or clinical laboratory science Required or * Associate's Degree An associate degree and two years of relevant experience, in addition to the required work experience below, may be considered in lieu of a bachelor's degree. Required Work Experience * 3 years of relevant laboratory experience Required * 1 year of experience in a leadership capacity Preferred Licenses & Certifications * American Society for Clinical Pathology registered as Medical Laboratory Scientist, Medical Technologist, Medical Laboratory Technician, Cytotechnologist, Specialist in Cytotechnology, Histotechnician, Histotechnologist, Technologist in Blood Bank, Specialist in Blood Bank, Phlebotomist, Diplomate in Laboratory Management, or certification appropriate for Clinical Lab department(s) managed. Preferred Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. University Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. Job Description UW Hospital and Clinics benefits