Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, MI, Caledonia - 91,000.00 - 136,500.00 USD annually
$104k-143k yearly est. 4d ago
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Rail Services Manager
Amrize
Service manager job in Dundee, MI
Join Amrize as a Rail ServicesManager and help construct whats next. If you're ready to put your skills to work on projects that matter - and build a career with a company that's building North America - we want to hear from you! ABOUT THE ROLE Manage all aspects related to the movement of cement by rail. Help manage all contracts with railroads, as well as manage a fleet of approximately 3,800 rail cars. Ensure product is delivered on time, at the lowest cost possible, and free of exceptions. Manageservice providers to Amrize standards.
WHAT YOU'LL ACCOMPLISH
Assist negotiations all inbound/outbound rail freight contracts
Assist negotiating leases, agreements and manage rail car fleet of ~ 3,800 cars (including maintenance)
Manageservice providers performance to Amrize standards
Issue and manage monthly key performance indicators (KPI's)
Be part of a team of professionals handling all aspects of rail transportation/tactical planning
Ensure timely supply of rail cars and low cost utilization of rail fleet... assist with strategic planning
Assist with rail transportation budgets, forecasts, etc.
Other duties as assigned.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE'RE LOOKING FOR
Education: Bachelor's degree or 3 years of equivalent experience
Required Work Experience: 3-5 years of rail experience (Preferred), 3-5 years logistics/supply chain experience
Required Technical Skills: Basic Computer Knowledge excel power point; SAP or other ERS systems experience a plus
Additional Requirements:
Able to interact with all levels of the organization
Excellent verbal and written communication skills
Excellent analytical and spreadsheet skills
Excellent financial and business acumen
Excellent negotiation skills
Good interpersonal skills
Good project management skills
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.
WHAT WE OFFER
Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Employee Stock Purchase Plan
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
$54k-89k yearly est. 9d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Detroit, MI
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 7d ago
Plant Manager
Metal Technologies 4.4
Service manager job in Ravenna, MI
This position is responsible for the overall management, direction, coordination and profitability of manufacturing operations. Leads and develops functional department managers including product/process engineering, scheduling, maintenance, melt, mold and processing. Ensures plants' safety, quality, productivity, and financial requirements are attained. Develops, approves, and ensures compliance with plants' operating and capital budgets. Lead cost reduction and quality improvement initiatives. Interacts with all levels of the organization, including external suppliers and customers. Leads, drives, and supports cost and efficiency improvements, and drives the continuous improvement efforts.
Principle Duties and Responsibilities:
Demonstrates skills in the following areas: Critical decision-making, participative management, project management, quality management, and financial planning.
Must be able to interpret financial statements and make needed operational changes to drive positive and sustainable results.
Must have strong managerial, leadership, and organizational skills.
Knowledge of PC's, Windows applications, and B & L program.
Must have strong negotiating skills.
Must have strong skill set related to customer communication and relationship building.
Must have strong presentation skills and dynamic personality.
Demonstrates strategic thinking and planning ability, knowledge and experience in development of long range business plans.
Demonstrates the ability to interpret data and knowledge of plant functional areas.
Exceptional written and verbal communication skills required.
Excellent interpersonal skills and the ability to interface with employees, customers, suppliers, and support functions within the Company and members of the community required.
Lean Manufacture and Six Sigma experience preferred.
Formal safety program knowledge is preferred.
Automotive supplier experience and knowledge of the APQP process required.
Must possess a proven track record of strong performance related to plant safety, quality, productivity, and financial requirements.
Requires direct experience related to Quality Management, Purchasing, Product Management, and Plant Management / Operations.
Education and Experience Requirements:
BS in Business or Engineering and a Master's Degree preferred.
8-10 years of industrial / foundry experience with P&L responsibility and positive performance strongly required.
$86k-130k yearly est. 4d ago
Service Manager
M&K Truck Center 4.1
Service manager job in Romulus, MI
M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service.
Role Overview:
As a ServiceManager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations.
Expectations and Responsibilities:
Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience.
Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback.
Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations.
Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company.
Essential Qualifications:
Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports.
Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs.
Bachelor's degree or equivalent professional experience.
Strong leadership and team collaboration skills. Must have at least 3 years of management experience
Background in Sales is a plus.
Ability to manage high-pressure situations with exceptional prioritization and time management
Strategic and proactive mindset, with a focus on equipping your team for success
Self-aware, flexible, and open-minded approach
Analytical thinking combined with hands-on problem-solving abilities
Advocacy for both customers and team members
What We Offer:
Competitive Wages: We offer aggressive pay rates to attract top talent.
Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role.
Training & Development: Opportunities to enhance your skills in a supportive environment.
Safe Working Conditions: Work in compliance with DOT and governmental regulations.
Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
$54k-87k yearly est. 1d ago
Hospitality Manager
Equity Lifestyle Properties, Inc. 4.3
Service manager job in Buchanan, MI
What you'll do:
The Hospitality Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals. The Hospitality Manager would oversee our seasonal campgrounds, Lakeside Campgrounds, located in New Carlisle, IN, and Bear Cave, located in Buchanan, MI.
Your job will include:
Provide exceptional customer service to residents and guests to ensure an excellent experience.
Manage the resources and assets of the property, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage, and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it's clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare, and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
Bachelor's degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufactured home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver's license, good driving record, and current auto insurance.
Experience in sales and/or marketing preferred.
$46k-62k yearly est. 1d ago
Plant Manager
Lakeside Recruiting Solutions
Service manager job in Ravenna, MI
This position is responsible for the overall management, direction, coordination and profitability of manufacturing operations. Leads and develops functional department managers including product/process engineering, scheduling, maintenance, melt, mold and processing. Ensures plants' safety, quality, productivity, and financial requirements are attained. Develops, approves, and ensures compliance with plants' operating and capital budgets. Lead cost reduction and quality improvement initiatives. Interacts with all levels of the organization, including external suppliers and customers. Leads, drives, and supports cost and efficiency improvements, and drives the continuous improvement efforts.
Principle Duties and Responsibilities:
Demonstrates skills in the following areas: Critical decision-making, participative management, project management, quality management, and financial planning.
Must be able to interpret financial statements and make needed operational changes to drive positive and sustainable results.
Must have strong managerial, leadership, and organizational skills.
Knowledge of PC's, Windows applications, and B & L program.
Must have strong negotiating skills.
Must have strong skill set related to customer communication and relationship building.
Must have strong presentation skills and dynamic personality.
Demonstrates strategic thinking and planning ability, knowledge and experience in development of long range business plans.
Demonstrates the ability to interpret data and knowledge of plant functional areas.
Exceptional written and verbal communication skills required.
Excellent interpersonal skills and the ability to interface with employees, customers, suppliers, and support functions within the Company and members of the community required.
Lean Manufacture and Six Sigma experience preferred.
DuPont STOP experience / formal safety program knowledge is preferred.
Automotive supplier experience and knowledge of the APQP process required.
Must possess a proven track record of strong performance related to plant safety, quality, productivity, and financial requirements.
Requires direct experience related to Quality Management, Purchasing, Product Management, and Plant Management / Operations.
Education and Experience Requirements:
BS in Business or Engineering
5+ years of previous Plant Management experience with P&L responsibility and positive performance
Previous Foundry manufacturing experience
$99k-138k yearly est. 5d ago
Unit Manager
Ely Manor
Service manager job in Allegan, MI
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: * Competitive pay * Life Insurance * 401K with matching funds * Health insurance * AFLAC * Employee discounts * Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred. About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
$50k-79k yearly est. 3d ago
Plant Manager
Staffbright
Service manager job in Plymouth, MI
We're seeking a driven, hands-on Plant Manager who thrives in a fast-paced manufacturing environment and is energized by the opportunity to lead, improve, and grow operations. This role is ideal for a strategic leader who isn't afraid to roll up their sleeves, collaborate across the organization, and make a measurable impact.
What You Will Be Doing
Ensure full compliance with all safety regulations, company policies, and regulatory requirements.
Provide strong, visible leadership that motivates, engages, and develops employees at all levels.
Oversee hiring, onboarding, training, and ongoing development of production staff.
Address employee relations issues proactively while fostering a positive, collaborative culture and strong team camaraderie.
Identify, implement, and sustain cost controls, operational efficiencies, and continuous improvement initiatives.
Track and analyze key performance metrics to assess productivity, quality, and operational efficiency.
Partner cross-functionally with Production, Assembly, Quality, Maintenance, Materials, Plant Finance, Purchasing, and Human Resources to drive alignment and results.
Communicate effectively and transparently with both plant employees and senior leadership.
Contribute to the development, management, and execution of departmental and plant-level budgets.
Ensure the facility consistently meets or exceeds financial and operational performance expectations.
Authorize and facilitate repairs, upgrades, and maintenance of production tools and equipment.
Work closely with the maintenance team to support equipment reliability and minimize downtime.
What We Need From You
To be successful in this role, candidates should bring:
8+ years of progressive leadership experience within a manufacturing environment.
Strong P&L ownership and financial management experience at the plant level.
A visible, hands-on leadership style with a strong presence on the plant floor.
Proven ability to collaborate effectively with team members at all levels of the organization.
Experience leading plant turnaround efforts, including scaling operations, stabilizing performance, or repairing underperforming processes.
All-Star Skillset (Preferred)
Bachelor's degree from an accredited four-year college or university.
Experience driving continuous improvement initiatives (Lean, Six Sigma, or similar methodologies preferred).
The Perks
Stable, growing organization with significant opportunity to shape operations and take the facility to the next level.
Competitive compensation package with strong benefits.
StaffBright - Who We Are
StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales & Marketing. By partnering with industry-leading organizations, we accelerate careers while delivering outstanding results for our clients. We go beyond traditional staffing by fostering close collaboration between clients, recruiters, and candidates-building long-term relationships and serving as a trusted partner in talent acquisition.
$100k-139k yearly est. 4d ago
Plant Manager
Yeo & Yeo HR Advisory Solutions (Amy Cell Talent
Service manager job in Livonia, MI
Are you a hands-on leader who would be excited to work within a state-of-the-art facility for a company that has developed an amazing culture? Please read on!
About Storch
At Storch, we lead the future of manufacturing through bold innovation and purposeful simplicity. We design and build engineered magnetic solutions and distribute precision magnet products that help materials move, machines perform, and people work with greater efficiency and safety. Founded in Detroit in 1952, Storch has grown into a respected leader in magnetic equipment design and innovation. Our offerings include magnetic conveyors, magnetic separators, lifting and holding magnets, and custom assemblies - all supported by in-house engineering, fabrication, and quality assurance. We're committed to solving customer problems proactively, turning challenges into opportunities, and creating a workplace where people feel valued, safe, empowered, and inspired.
About the Opportunity
We are seeking a Plant Manager who is ready to lead, optimize, and elevate our manufacturing operation while growing with us into the future. This role comes at an exciting time for our company as we build on a strong foundation and continue to evolve our operations for the future. You will have the opportunity to shape the next chapter of our manufacturing leadership by strengthening systems, enhancing collaboration, and driving greater clarity, consistency, and performance across the plant. You will lead a talented team of welders, fabricators, production personnel, and quality professionals with the goal of taking a good operation and making it great. This seat is ideal for someone who values innovation, simplicity, and long-term relationships.
What You'll Do
Lead and Develop the Team: Build a high-performing production team that values respect, collaboration, and continuous improvement.
Drive Operational Excellence: Oversee all plant operations from fabrication and assembly to shipping, ensuring that production, quality, safety, and cost goals are met.
Design and Implement Systems: Build and refine processes and quality systems that reduce scrap, rework, and downtime while increasing throughput, reliability, and first-time yield.
Manage Projects and Processes: Lead operational projects such as new product launches, process upgrades, and facility improvements, coordinating across departments.
Collaborate Cross-Functionally: Partner with engineering, sales, purchasing, and quality to ensure customer expectations and company objectives align.
Champion Culture and Values: Model and reinforce Storch's Core Values in every decision and interaction.
The Ideal Candidate
Strong background in project management, process improvement, and team development.
Hands-on leader who thrives on the production floor and collaborates across departments.
Skilled in budget management, financial analysis, and operational efficiency.
Knowledgeable in quality assurance systems and safety best practices.
Familiar with, or eager to learn, the Entrepreneurial Operating System (EOS ).
You'll Love Working Here If You Live These Values
Relationships Matter - You treat others with respect and believe that strong communication and teamwork lead to shared success.
Innovative Approach - You embrace learning, adapt proactively, and enjoy finding better ways to improve quality and processes.
Integrity in Action - You keep your word, build trust through follow-through, and take ownership of your results.
Warrior Mentality - You face challenges with focus and determination, turning obstacles into opportunities for growth.
What Success Looks Like in the First 12 Months
Reliable processes and quality systems in place, and improving performance.
Scrap and rework reduced; first-pass yield and efficiency trending upward.
Team members engaged, capable, and clear on expectations.
Strong cross-department collaboration aligned with company goals.
Visible improvements in safety, quality, delivery, and cost performance.
A culture of accountability and continuous improvement fully taking root.
Compensation and Benefits
Competitive salary based on experience.
Quarterly performance-based profit-sharing incentive.
Long-term career growth within an innovative, values-driven organization.
A workplace where contribution and creativity are recognized and rewarded.
$100k-139k yearly est. 3d ago
Operations and Business Support Manager
Camira 3.8
Service manager job in Grand Rapids, MI
About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
The Operations & Business Support Manager is a critical, multi-functional role responsible for overseeing daily operations across Camira's North American business. This individual will directly manage the warehouse team, lead purchasing, coordinate with UK operations, oversee inventory levels, and support commercial decision-making.
With the President frequently travelling, this role will act as the primary day-to-day operational leader, ensuring the business runs smoothly, issues are resolved quickly, and communication flows effectively across teams and time zones.
This position is ideal for a hands-on, highly organised, commercially aware operator who thrives in a varied role and can confidently step in to keep the business moving.
The day to day
To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
Operational Leadership & Business Support
Serve as the operational lead when the President is travelling, ensuring continuity across all business activities.
Coordinate cross-functionally with Sales, Customer Service, Warehouse, Planning, Finance and UK teams.
Support execution of business priorities, operational improvements and commercial initiatives.
Provide structured updates, escalate risks early and maintain alignment with leadership.
Warehouse Management & Team Leadership
Directly lead the warehouse team, overseeing staffing, scheduling, training and performance management.
Ensure efficient receiving, storage, picking, packing, dispatch and returns processes.
Implement clear standards for accuracy, safety, organisation and housekeeping.
Identify process improvements to increase throughput, reduce errors and enhance service levels.
Maintain compliance with all health & safety standards and internal procedures.
Purchasing & Supplier Coordination
Manage purchasing of bought-in fabrics, sample components and operational supplies.
Maintain accurate purchase orders, lead times and supplier communication.
Resolve supply issues, quality problems or delivery delays proactively.
Work closely with UK supply chain teams on replenishment, stock forecasts and supplier performance.
Inventory Planning & Data Accuracy
Oversee inventory levels, SKU performance, aging stock and inventory turns.
Analyse demand patterns and support decisions on stock adjustments and purchasing requirements.
Ensure ERP data accuracy for stock, pricing, cost and lead times.
Support new product launches with initial stocking and sample inventory planning.
Cross-Functional Liaison with UK Teams
Act as the operational bridge between US and UK for planning, purchasing, supply chain and logistics.
Communicate operational priorities and issues clearly, ensuring timely resolution.
Maintain strong relationships with UK production, planning and customer service teams.
Customer Service & Sample Management Support
Work closely with Customer Service to ensure strong service levels, accurate order flow and timely communication.
Manage the relationship with the external sample provider and ensure SLA adherence.
Support sales teams by ensuring adequate stock of sample books, memos and promotional materials.
Commercial Insight & Reporting
Provide operational and inventory reports to support forecasting, budgeting and decision-making.
Track warehouse KPIs, purchasing performance, service metrics and sample turnaround.
Identify cost-saving opportunities, efficiency improvements and service enhancements.
Skills, Experience & Qualifications
Required
3-7 years' experience in operations, warehouse leadership, supply chain or purchasing.
Hands-on leadership experience managing hourly warehouse staff.
Strong organisational and multitasking skills across varied responsibilities.
Experience with ERP systems (NetSuite, SAP, Microsoft Dynamics or similar).
Strong Excel and analytical capability.
Excellent communication skills; confident working across teams and geographies.
Ability to operate independently, make decisions and manage workload with minimal supervision.
Preferred
Experience in textiles, manufacturing, distribution or materials-based industries.
Background supporting commercial or customer service teams.
Experience liaising with international teams or suppliers.
Key Competencies
Leadership & Ownership: Takes responsibility for people and processes; dependable under pressure.
Commercial Awareness: Understands stock health, costs and service impacts.
Problem Solving: Quickly identifies issues and resolves them proactively.
Communication: Clear, timely, structured communication with US and UK teams.
Organisation & Accuracy: Maintains high-quality documentation, stock records and processes.
Adaptability: Comfortable wearing multiple hats and shifting between tasks.
Camira Values
Our success lies in our customer's success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
$58k-86k yearly est. 1d ago
Fleet Operations Manager
McClay's Transportation USA LLC
Service manager job in Detroit, MI
McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road.
So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations.
Objectives of this role
Devise fleet management strategies for the company, and ensure its timely execution
Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same
Use KPIs for the supply-chain network and ensure that the return on investment is maximized
Monitor and update all kinds of records of fleet tracking systems
Adhere to national, regional and company-wide rules and regulations while performing fleet managementservices
Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system
Responsibilities:
Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles.
Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity.
Monitor the compliance, quality control and assurance standards for all areas of fleet management.
Maintain proper documentation and records for all the areas of fleet activities.
Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime.
Procure vehicles, whether through lease, purchase, or other means, according to company needs.
Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting.
Regularly review fleet leasing invoices to ensure accuracy.
Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs.
Maintain fleet insurance coverage by adding and removing vehicles as necessary
Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance.
Provide regular reporting to management through use of the ELD software.
Required skills and qualifications:
Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management.
Knowledge of fleet servicing, fleet scheduling, and fleet analysis.
Compile and submit IFTA data / due fuel/distance reports
Commercial Auto Claims management experience
Experience reviewing CSA/SMS profile and DATAQ submissions
In-depth knowledge of the transportation industry and its current trends.
Proficiency in using computerized fleet management software/tools.
Outstanding analytical, decision-making and leadership skills.
Microsoft Office / Excel is a must.
Excellent written and verbal communication.
Preferred skills and qualifications:
BS Degree in logistics, supply-chain management, or a similar discipline.
Expertise in budgeting and cost control
Knowledge of commercial vehicle leasing obligations and expectations
Solid customer service skills
Job Type: Full-time
$65k-105k yearly est. 5d ago
Selling General Manager - HME
Wynne Hires, LLC
Service manager job in Detroit, MI
A Selling General Manager in this role, is responsible for opening a new market location in Detroit, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST.
Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment
for patient mobility, safety, and independence in the home. As a Selling General Manager, you will
lead your team to earn 5-star customer experience reviews, through consultative in-home sales
appointments, timely installation of new equipment, and responsive service for maintenance and
repairs.
Sales & Marketing Expectations:
• Achieve sales goals for number of appointments, conversation rate and total sales
revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of
work.
• With Shared Services support, lead your team in relationship development with community and
patient referral sources, holding in-services, and hosting events to promote in-home mobility
products.
Operations Responsibilities:
• Review each sale and project to confirm quality standards of product, installation and customer
satisfaction.
• Local vendor management - find and develop relationships with local and regional
subcontractors/vendors as needed.
• Point of Escalation - respond to and resolve escalated situations with customers, systems, and
processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information,
confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
• Lead by example with ride-alongs, mentoring, and developing an understanding of each role
(marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner
expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis,
ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company
policies.
Required Industry Experience, Skills, and Travel
• Residential Durable Medical Equipment (DME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed.
Total Rewards:
• Base salary plus incentive = total compensation of $120,000.
• Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training,
ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 4d ago
Unit Manager (Hiring Immediately)
The Manor of Farmington Hills 4.3
Service manager job in Farmington, MI
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care.
Evaluates guests responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed
Qualifications
Current state registered nurse (RN)
Current CPR certification and additional certification in a nursing specialty desired
Management or supervisor experience in long-term care or geriatric nursing preferred
About Ciena Healthcare
Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
$52k-79k yearly est. 3d ago
Unit Manager (UM)
Aria Nursing and Rehab
Service manager job in Lansing, MI
Click here to RSVP to Our Hiring Event on 2/10 from 11am-5pm! (****************************************************************************** Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: * Competitive pay * Life Insurance * 401K with matching funds * Health insurance * AFLAC * Employee discounts * Tuition Reimbursement You will join an experienced, hard-working team that values communication and strong teamwork abilities Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed Qualifications * Current state nursing licensure required; registered nurse preferred * Current CPR certification and additional certification in a nursing specialty are desired * Management or supervisor experience in long-term care or geriatric nursing preferred About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you are passionate about improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
$50k-80k yearly est. 3d ago
Unit Manager (UM) - Sign On Bonus
The Laurels of Sandy Creek 2.7
Service manager job in Wayland, MI
$10,000 Sign On Bonus for FT RN Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. The Laurels of Sandy Creek offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and holidays. When you work with The Laurels of Sandy Creek, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care. * Evaluates guests' responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state RN nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred but not required * or acceptable exemption required. About Laurel Health Care Company Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call " The Laurel Way of Caring
$59k-73k yearly est. 3d ago
Assistant Manager
Panda Restaurant Group 4.6
Service manager job in Troy, MI
The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
Responsibilities
Build effective relationships with associates, peers and supervisor to develop a high performing team
Analyze reporting and business trends to make strategic decisions to drive results
Directly supervise the business, ensuring, and maintaining high quality standards
Consistently assess and provide ongoing performance feedback to all levels of team members
Qualifications
Minimum high school education or equivalent
2+ years' of retail or equivalent management experience
Strong verbal or written communication skills
$29k-44k yearly est. 2d ago
Assistant Manager
Ace Hardware 4.3
Service manager job in Milford, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Assistant Managermanages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Ace Retail Group associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$19.23 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail