Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement.
Why work at MCC:
Compensation: Competitive Compensation
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
Responsibilities:
Directly, and through delegation, coordinates activities required to assure safety, quality, delivery, and cost meet specified targets.
Assures the compliance of behavior-based safety initiatives and continuously improves safety performance.
Executes quality control plans for compliance to standards and drives variation reduction within the process.
Assesses on-time delivery performance and develops actions to improve and sustain high level of performance.
Holds direct responsibility for managing cost by effective management of labor, overtime, and expenditures.
Determine staffing requirements weekly and re-deploy resources during the week as needed to address any shifting staffing needs or changes in priorities and scheduling.
Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis and Lean Policy Deployment methodologies.
Using Lean principles, form teams and involve people to improve productivity, decrease lead times, reduce waste and attain customer quality requirements.
Reviews and analyzes production reports to determine root causes of variance from budget and develops and executes corrective actions.
Recommend and initiate cost reduction programs centered around capital improvements where ROI and pay back criteria are favorable.
Promotes, prepares, and participates in kaizen activities. Sustains results.
Facilitates the execution of daily Gemba walk by assuring the proper utilization of hour-by-hour, SQDC boards and War Room tools.
In conjunction with Human Resource Manager, coordinates appropriate “required to operate” and “required on roles” staffing levels.
Directs the efforts of plant supervision to ensure the consistent application of human resource policies, procedures, and plant rules. Assures adherence to safety accountability guidelines.
Coaches and mentors team members to assure their ongoing development
Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Researches and recommends capital equipment purchases.
Participates in special projects and performs other duties as assigned.
Qualifications:
A hands-on leader that is a role model with high integrity, positive influence, and strong business acumen that embraces change and change management, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations.
Degree in Engineering, Industrial Technology or Business or equivalent 10 years of staff level leadership experience.
Minimum of 7 years' experience in Operations Management and/or Lean Management.
Printing industry experience is preferred.
Experience in being a change agent in complex transformational activities.
Significant experience in implementation of Lean principals as they apply to manufacturing operations.
Ability to apply structured problem-solving methodologies to determine root cause of problems and provide effective countermeasures.
Excellent communication skills
Advanced excel skills
#APPCAST #LI-CL1
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.
Learn more at *****************
If you need assistance or an accommodation in applying, please contact our Human Resources Department at ***********************.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
$56k-89k yearly est. 5d ago
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Full Time Evening Manager On Duty Immediate Opening
Jerry's Enterprises Inc. 4.5
Service manager job in Alexandria, MN
Reports to:Assistant Store Director / Department Manager
Rate of Pay: $17.00 - $20.00 / hour, based on experience
Hours:Sunday - Saturday, varied hours
Jerry's work perks:
Store Discount
Paid Time Off
Health Insurance
Vision / Dental Insurance
Employee Assistance Programs
401K
Flexible Schedule
Individuals applying for this position should be willing to:
Make lasting connections with our customers
Provide employee supervision and work direction as necessary to keep everyone busy
Problem solve quickly and communicate any store issues to management
Assist with merchandising and receiving products to keep our shelves full (may be some heavy lifting-up to 50lbs)
Help maintaina safe store
Work with the team on all tasks necessary to have an awesome store
Jerry's would love to see an individual who:
Is friendly and outgoing and promotes customer service for the entire team
Has experience working in asupervisory management position(2-3 years preferred)
Knows about planning, coordinating, and managing a store's daily functions
Attended Food Safety training
Is motivated to grow their career and continue learning
GROW with Jerry's
Gain new lifelong skills in customer service
Enjoy a Rewarding work environment with a diverse group of coworkers
Experience Opportunities for career advancement
Maintain a flexible Work schedule
Physical Requirements
FREQUENT: 15% of the work shift or at least ten repetitions per work shift.
OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shift.
FREQUENT:
Physical
lifting/carrying to 50 lbs., pushing/pulling to 20 force pounds, equipment operation (scanner, register, check approval machine, coupon machine), reaching, standing, turning
Mental
judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math
OCCASIONAL:
Physical
lifting/carrying over 50 lbs., equipment operation (calculator), squatting, stooping/bending, walking
Position functions and physical requirements may vary by store location.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$17-20 hourly 5d ago
Bar & Rooftop General Manager - Lead & Elevate Service
Aparium 3.9
Service manager job in Minneapolis, MN
A premium hospitality brand is seeking a Bar + Rooftop General Manager in Minneapolis to lead the food and beverage program at Hewing Hotel. This role requires a dynamic candidate with at least five years of hospitality management experience. Responsibilities include maintaining high service standards, training staff, and engaging with guests to ensure a memorable experience. The position offers a salary between $70,000 and $72,000 and a range of benefits, promoting inclusivity and a sense of belonging in the workplace.
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$70k-72k yearly 4d ago
Hotel General Manager - Lead Guest Experience & Operations
McRhotels.com
Service manager job in Minneapolis, MN
A prominent hotel management company in Minneapolis seeks a General Manager to ensure cleanliness and friendly service throughout the hotel. Responsibilities include daily supervision, onboarding new staff, ensuring adherence to standards, and maintaining guest satisfaction. Ideal candidates have experience in hospitality management, possess a positive attitude, and can handle high-pressure situations. This position offers competitive pay, paid time off, and health insurance options.
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$49k-74k yearly est. 3d ago
General Manager - Fast-Casual Growth & Service Focus
Port of Subs-Woodbury 4.1
Service manager job in Saint Paul, MN
A neighborhood sandwich shop is seeking a General Manager in Saint Paul, Minnesota. This role involves driving profitability, overseeing daily operations, and ensuring top-notch service by upholding company standards. Ideal candidates should have proven guest service skills and strong knowledge of quick service restaurant processes. The position requires flexibility, as well as the ability to lift up to 50 lbs and stand for extended periods. A competitive salary and bonus plan based on store performance is offered.
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$30k-36k yearly est. 4d ago
Store Operations Manager
L&M Fleet Supply
Service manager job in Thief River Falls, MN
Store Operations Manager - Thief River Falls, MN Store
Our Perfect Match:
At L&M Supply, our ideal Operations candidate is someone who loves retail operations, coaching and leading employees to success, and creating a positive shopping experience for all our customers. We are looking for someone with 3 years of retail management experience AND in-depth knowledge of operations in retail. If that sounds like you, apply today!
Job Type: Full-Time Exempt
Schedule: Monday - Friday 7am-5pm, with 2 closing shifts a week and every other Saturday rotation
Targeted Pay Range: $55,000-$65,000 per year.
(Starting rate of pay varies based on factors including, but not limited to, location, experience and position offered and may exceed the targeted pay range)
Duties & Responsibilities:
The Store Operations Manager will play a crucial role in supporting the leadership and management of store staff and daily store operations. This individual will be responsible for Store Manager duties, in their absence, and help make decisions related to operations, customer service, & employee relations.
Manage multiple operational areas and balance team member expertise and development in each area.
Oversee operational processes in the warehouse and front-end.
Help manage and maintain cash operations and ensure proper procedures are in place.
Accountable for staff scheduling, managing employee hours, and preparing bi-weekly payroll.
Assist with the hiring process, onboarding new hires, and ongoing employee training.
Help resolve customer issues and concerns.
Address employee performance and/or productivity issues and works towards an improvement in said issues.
Teammate Traits:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are some traits we look for:
Customer-Focus
Ensures Accountability
Collaborative
Honesty/Integrity
Decision-Quality/Decision-Making Abilities
Reliability
Advantages for Full-Time Employees:
Our Full-Time employees are offered an extensive benefit package including:
Health & Dental Insurance Packages
401(k) plan, with a generous employer match of 10%
Life & Disability Insurance
Paid Time Off - the longer you're with us, the more you get!
10% Employee Discount
Wellness Program
And much more!
At L&M, everyone plays a critical role in creating exceptional, modern-day retail experiences that are firmly rooted in our past. Our unique product line requires knowledgeable and friendly employees to ensure complete customer satisfaction. As we grow, we are committed to remain a small company at heart by treating people according to the Golden Rule. We always want our customers to leave with a smiling face and our staff to love coming to work for us.
$55k-65k yearly 4d ago
Auto Glass General Manager
Mobile Auto Solutions, LLC 4.4
Service manager job in Saint Paul, MN
Company: Glass America
MN St. Paul - 300049
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
Job Description:
Glass America
Auto Glass General Manager
St. Paul, MN
At Glass America, we are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.
What Glass America offers you:
Great starting salary.
Annual performance incentives.
Benefits that start on your first day of work!
401k, PTO, paid holidays, life insurance and short term disability.
Represent a respected industry leader and preferred provider to insurance agents and insurance companies.
The Shop Manager provides effective leadership, direction and motivation for all technicians and staff. Ensure that all customer vehicle glass repair and replacement is performed according to Company standards.
In addition, this position is also responsible for sourcing, ordering, receiving, and delivering parts to technicians in an accurate and timely manner. Inventory must be maintained and returns properly processed on a timely basis.
MANAGEMENT
Recruit / Hire staff and Technicians.
Educate, train and maintain compliance with company standards.
Take the necessary actions to meet daily/weekly/monthly sales goals and objectives.
Effectively communicate to all subordinates.
Provide daily supervision and direction to all Auto Glass Technicians.
Dispatch jobs for Technicians
Initiate or suggest plans to motivate company employees to achieve work goals.
Monitor the individual performance of the Technicians on a regular basis.
Fax, telephone or otherwise contact vendors to order parts and document conversations in the management system.
Follow up on parts back orders and document actions in the management system.
Coordinate returns and credits of parts and ensure they are picked up daily.
Provide the A/P Dept. with the POP invoices for appropriate purchases.
Return and reorder damaged or defective parts.
Contact vendors for credits and process appropriately.
DISPATCH
Conduct calls to consumers between the hours of 7:00AM - 9:00AM (local time) to confirm times the technician should be at their location (3 hour window to allow for add-ons).
Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes.
Field ETA calls from the customers (directly) and advise as to status.
Inventory Management
Notify CSRs and team when parts are on back order status. Effectively notate work order.
OE Parts / Special Order
Order Parts as directed.
Confirm parts returns and credits from local distributors.
Confirm with technicians on a daily basis that there are no parts at their respective shops.
Confirm with local management on a daily basis that there are no unused parts at any location.
Work closely with the A/P Dept.
Scheduling
Review dispatches/communications from technicians (Mobile Solution)
Receive contact from technicians in the event a job needs to be rescheduled.
Contact consumers to reschedule uncompleted jobs.
ADDITIONAL
Take responsibility in your area of employment with Glass America for reporting, making recommendations and correcting adverse actions to the Company's best interest.
Comply with all Company policies and procedures as outlined in the employee handbook.
SKILLS AND EXPERIENCE
Time Management, Organizational Skills, Customer/Client Focus and Initiative.
Self starter, driven by incentives and a proven track record of success.
Excellent communication skills and a creative thinker.
High School Graduate.
At least 5 years of experience in the Auto Glass industry
Previous management and/or operations experience is strongly preferred but not required.
Glass America is an Equal Opportunity Employer.
What Glass America offers you:
Full Time (30 or more hours per week) employees enjoy
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
AI Disclosure Statement
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
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$43k-80k yearly est. 2d ago
General Manager (Minneapolis) TK Elevator Corporation
Thyssenkrupp Elevator 4.6
Service manager job in Minneapolis, MN
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced General Manager in Minneapolis, MN.
Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes.
ESSENTIAL JOB FUNCTIONS:
Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives.
Leads by example the company's commitment to safety and administers the company safety program.
Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation.
Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met.
Works with sales managers to increase customer base
Oversees retention of service contracts including direct involvement in all “at risk” customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology.
Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects.
Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently.
Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure.
Maintains a strong working knowledge of the overall market area.
Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws.
Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods.
Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues.
Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits.
Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments
EDUCATION & EXPERIENCE:
Thorough knowledge of the elevator industry and general management methods within the elevator industry
Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
Proven success managing and developing talent within the workforce
Ability to define problems collect data, establish facts and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
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$43k-77k yearly est. 4d ago
Auto Glass General Manager
Glassusa
Service manager job in Saint Paul, MN
**Company: Glass America**MN St. Paul - 300049**We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.**Job Description:**Glass America****Auto Glass General Manager****St. Paul, MN**At Glass America, we are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.**What Glass America offers you:*** Great starting salary.* Annual performance incentives.* Benefits that start on your first day of work!* 401k, PTO, paid holidays, life insurance and short term disability.* Represent a respected industry leader and preferred provider to insurance agents and insurance companies.The Shop Manager provides effective leadership, direction and motivation for all technicians and staff. Ensure that all customer vehicle glass repair and replacement is performed according to Company standards.In addition, this position is also responsible for sourcing, ordering, receiving, and delivering parts to technicians in an accurate and timely manner. Inventory must be maintained and returns properly processed on a timely basis.**MANAGEMENT*** Recruit / Hire staff and Technicians.* Educate, train and maintain compliance with company standards.* Take the necessary actions to meet daily/weekly/monthly sales goals and objectives.* Effectively communicate to all subordinates.* Provide daily supervision and direction to all Auto Glass Technicians.* Dispatch jobs for Technicians* Initiate or suggest plans to motivate company employees to achieve work goals.* Monitor the individual performance of the Technicians on a regular basis.* Fax, telephone or otherwise contact vendors to order parts and document conversations in the management system.* Follow up on parts back orders and document actions in the management system.* Coordinate returns and credits of parts and ensure they are picked up daily.* Provide the A/P Dept. with the POP invoices for appropriate purchases.* Return and reorder damaged or defective parts.* Contact vendors for credits and process appropriately.**DISPATCH*** Conduct calls to consumers between the hours of 7:00AM - 9:00AM (local time) to confirm times the technician should be at their location (3 hour window to allow for add-ons).* Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes.* Field ETA calls from the customers (directly) and advise as to status.*Inventory Management** Notify CSRs and team when parts are on back order status. Effectively notate work order.* OE Parts / Special Order* Order Parts as directed.* Confirm parts returns and credits from local distributors.* Confirm with technicians on a daily basis that there are no parts at their respective shops.* Confirm with local management on a daily basis that there are no unused parts at any location.* Work closely with the A/P Dept.*Scheduling** Review dispatches/communications from technicians (Mobile Solution)* Receive contact from technicians in the event a job needs to be rescheduled.* Contact consumers to reschedule uncompleted jobs.**ADDITIONAL*** Take responsibility in your area of employment with Glass America for reporting, making recommendations and correcting adverse actions to the Company's best interest.* Comply with all Company policies and procedures as outlined in the employee handbook.**SKILLS AND EXPERIENCE*** Time Management, Organizational Skills, Customer/Client Focus and Initiative.* Self starter, driven by incentives and a proven track record of success.* Excellent communication skills and a creative thinker.* High School Graduate.* At least 5 years of experience in the Auto Glass industry* Previous management and/or operations experience is strongly preferred but not required.Glass America is an Equal Opportunity Employer.**What Glass America offers you:**Full Time (30 or more hours per week) employees enjoy* 80 hours of paid time off annually.* 80 hours paid parental leave.* 6 paid holidays annually.* Medical, Prescription Drug, Dental & Vision Insurance.* 401(k) Retirement Plan with Company Match.* Employer Paid Short-Term Disability & Life Insurance.* Additional Voluntary Life Insurance.* Free prescription or non prescription safety glasses each year.**AI Disclosure Statement:** *At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.*Compensation Details:.At The Boyd Group, we put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
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$43k-73k yearly est. 1d ago
Assistant Salon Manager
Regis Haircare Corporation
Service manager job in Fergus Falls, MN
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$36k-53k yearly est. 8d ago
Mitigation General Manager
24 Hour Flood Pros
Service manager job in Minneapolis, MN
Mitigation General Manager 24 Hour Flood Pros of Minneapolis
Full Time • 24 Hour Flood Pros of Minneapolis
Health insurance
Profit sharing
Vision insurance
Who We Are:
We are a national, NON-FRANCHISED residential restoration company, dedicated to providing exceptional service and solutions. With a commitment to quality and customer service, we focus on reshaping the restoration industry while empowering and building opportunities for our team and communities.
Are You Ready to Take Charge?
We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in your branch!
What We Offer:
Competitive Salary range from $55K- $75K (W-2 and 1099 employment options)
Up to 10% equity ownership (in their branch)
Monthly Profit Sharing - Paid out on the 25th of every month
Job Leads will be provided
Vehicle Assistance (with potential vehicle provision based on performance)
All Equipment and Supplies
Medical, Vision, and Dental Benefits Available
Assistance with start‑up costs and training
Key Responsibilities:
Ability to self-perform labor-intensive restoration services at residents' homes on a 24‑hour basis
Quickly respond to emergency calls and perform on‑site assessments of water, fire, and mold damage
Respond to and manage a high‑volume of customer calls and projects simultaneously
Provide clear and accurate scoping of services, testing, and job estimates
Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process
Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters
Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials
Qualifications:
Must be a self‑starter with a strong work ethic and positive attitude
Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment
Willingness to work in a fast‑paced environment with the possibility of extended hours
Strong leadership and interpersonal skills
Possess excellent communication and problem‑solving abilities
Previous experience in emergency mitigation or restoration services is preferred
High School Diploma, GED or equivalent
Compensation: $55,000.00 - $75,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS
About 24 Hour Flood Pros™
Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members
We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
How many years of water damage restoration experience do you have?
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$55k-75k yearly 1d ago
Frank & Andrea | Minneapolis - General Manager
Tier1Usa
Service manager job in Minneapolis, MN
Frank & Andrea | Minneapolis - General Manager Address 1235 4th St SE, Minneapolis, MN 55414, USA Compensation $65,000.00 - $75,000.00/year
General Manager Role:
The General Manager (GM) is the cornerstone of the restaurant's success, responsible for overseeing all aspects of operations. This position requires a strong leader who can drive sales growth, manage a high‑performing team, and ensure the restaurant meets its financial and operational goals. The GM will work closely with the President and Assistant General Managers to create a thriving environment for both staff and customers.
Essential/Primary responsibilities:
Managing: Oversee Assistant General Manager, Shift Leaders and Team Members, ensuring they meet performance standards and adhere to company policies.
Hiring & Firing: Oversee the hiring and termination processes to ensure the team is composed of qualified individuals who exhibit F&A's core values.
Interview: Conduct interviews and make hiring decisions for store leadership positions.
Onboarding New Staff: Lead the onboarding process to ensure new team members are well‑integrated and trained.
Performance Reviews: Assess team performance, providing feedback and conducting performance reviews.
Setting Restaurant Goals: Collaborate with President to set and achieve strategic goals for the restaurant.
Customer Feedback: Address and respond to customer feedback, maintaining a high standard of service.
Driving Sales Growth: Develop and implement strategies to drive sales, including expanding catering services and forming partnerships.
Ensuring Smooth Weekly Operations: Ensure all operational aspects of the restaurant run on a weekly basis.
Create & Implement Ideas for Operational Improvement: Identify and implement improvements to enhance efficiency and service quality.
Crisis Management: Act as the primary decision‑maker during issues, ensuring safety and continuity of operations.
Respond to Store Correspondence: Handle written and verbal communication promptly and professionally.
Monitoring Labor Costs: Monitor and manage labor costs, and track staff overtime to ensure they are within budget.
Scheduling: Review, provide feedback and approve schedules for the team, ensuring optimal coverage for all shifts.
Inventory: Conduct inventory audits to verify accuracy, investigate discrepancies, and implement corrective actions when needed.
Store Reviews: Respond to all customer reviews, complaints, etc.
Maintenance: Report any and all necessary repairs; coordinate with vendors to have repairs done in a timely manner.
Secondary Responsibilities:
Lead Bi‑Annual all‑team meetings.
Lead weekly Operation's L10 meeting.
Attend weekly Leadership L10 meeting.
Execute a variety of different tasks as needed in accordance with President/Ownership requests.
Skills/Competencies:
Preferred bilingual in Spanish - reading, writing and speaking.
Knowledge of, and proficiency in, supervisory practices and procedures.
Strong operational skills in a fast‑paced food service environment.
Ability to manage labor costs and optimize staffing.
Excellent communication and interpersonal skills.
Strong organizational and problem‑solving abilities.
Knowledge of food safety and sanitation procedures.
Strong proficiency in using modern communication and productivity tools.
Experience with Slack for team communication and Google Drive for document management and productivity.
Physical Demands:
This position requires some travel by vehicle.
May require lifting up to 50 lbs.
Ability to stand for extended periods and work in a fast‑paced environment.
Years of Experience:
2+ years of restaurant managerial experience.
Education:
High school Diploma or GED required; higher education in business is a plus.
Benefits:
Competitive salary with performance‑based incentives.
Availability:
50‑hour salaried position, requires a flexible schedule to meet demands of the business. Expected 30‑40 hours per week on site.
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$65k-75k yearly 1d ago
Store Manager
NIC+Zoe 3.6
Service manager job in Edina, MN
STORE MANAGER - Galleria Edina
We are NIC+ZOE, a fiercely female clothing brand led by designer, Dorian Lightbown and her daughter, Zoe. We are driven by one simple mission: to help women ignite their inner confidence.
Founded in Boston in 2004, the brand is widely recognized for its knitwear, distinctive patterns, and sophisticated fits. Our customizable, versatile pieces are purposefully designed to help women feel just as good on the inside as they look on the outside.
Core Responsibilities
Provide an exceptional in-store experience
Meet and exceed daily, monthly, and annual store sales and profit goals while maintaining expenses
Lead and manage a team of Brand Stylists;
Recruit and hire Sales Consultants who represent the NIC+ZOE brand
Train and coach Sales Consultants to ensure strong selling skills and Client relationship development
Motivate staff to meet store goals and comply with company policies and procedures
Analyze and react to business trends regarding assortment; communicating sell through, stock levels, customer feedback and opportunities to increase sales to corporate office
Ensure merchandising concepts are set up and standards maintained
Perform and supervise store opening/closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing facility
Conduct daily store meetings to ensure accurate and consistent brand communication with employees
Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business
Perform inventory responsibilities including the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain operational integrity
Skill Set Requirements
Professional Sales Development through client relationship building and strong selling skills
Excellent interpersonal skills
Clear communication, both written and verbal
Strong leadership skills including the ability to communicate internally at all levels within the organization and externally with clientele
Ability to read and analyze selling reports, identify sales trends, and react to the needs of the business
Comfort in making decisions and mediating conflict in a team environment
Proficient in PC based software including Outlook, Excel, and Word
Education/Experience:
College degree preferred
Minimum 3-5 years of management experience in a retail environment
Must be available to work store schedule, including nights and weekends on an as-needed basis
Additional:
Can stand comfortably for long periods of time; able to lift boxes up to 50 pounds
Please note that salary rates are dependent on numerous factors including relavant experience and other job-related qualifications.
$28k-40k yearly est. 1d ago
Store Manager
Mango 3.4
Service manager job in Bloomington, MN
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Mall of America in Bloomington, Minnesota this January, and we're looking for a dynamic Store Manager to lead the launch.
If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you.
Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.
Key Responsibilities:
To ensure an excellent level of customer service is provided in the store
To plan, apply and monitor the required measures in order to reach and exceed sales targets
To analyze and review management indicators and costs in order to improve them
To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
To be familiar with the collection, and control and manage the stock to maximize sales
To act as a role model and promote effective communication within the team
To recruit, train and ensure the seamless integration of the new employees
To lead and motivate the team, ensuring the development of staff potential
To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
To ensure the optimal management of personnel administration duties
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.
You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Apply now and start a long and successful career within MANGO.
Join our team! Help us to reach our goal: to be present in every city in the world.
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you!
$23k-38k yearly est. 1d ago
General Manager
Riser Fitness, LLC
Service manager job in Minneapolis, MN
ABOUT US
Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! With over 100 locations, Riser Fitness is one of the nation's largest multi-unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.
POSITION
The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio. The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.
Position Type: Full Time
REQUIREMENTS
2+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Associates in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.
RESPONSIBILITIES
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Intro classes
Membership sales
Manage staff schedule
Ensure that studio retail/products are stocked with accurate inventory counts
Train and Supervise Sales Associates
Hire/Manage instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Review instructor evaluations and assist in mentorship/disciplinary action as needed
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
BENEFITS AND PERKS
Starting Base Salary - $55,000-60,000
$55,000-78,000 potential total comp including bonuses
Monthly performance bonus opportunities up to $18,000 annually
Health Benefits
401K
Paid Time Off
Unlimited growth potential within the company
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$55k-60k yearly 3d ago
General Manager
Jimmy John's Gourmet Sandwiches
Service manager job in Minneapolis, MN
Jimmy John's #1650 - New Hope - Now Hiring!
General Manager
Salary: $45,000 - $50,000/Year (based on experience)
General Manager
General Managers are responsible for all aspects of operating and supervising the store.
Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.
MAJOR DUTIES AND RESPONSIBILITIES
Establish the store's labor goals and staff needs, including pay rates.
Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
Manage hiring, training, evaluation, discipline, and termination of employees.
Provide on-the-job training for new employees.
Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
Supervision of the preparation, sales, and service of food.
Order the appropriate amount of food items to meet anticipated customer demand.
Supervise food preparation and service operations.
Ensure that every customer receives world-class customer service.
Route deliveries and serve drivers to maximize delivery business and speed.
Execute systems and procedures with 100% integrity and completeness.
Complete daily and weekly paperwork.
Responsible for 100% of the cash drawers at all times during the shift.
Implement corporate policies.
Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
Receive and store product.
Conduct weekly manager's meetings.
Audit systems and procedures as well as shift-ending paperwork.
Arrange for preventive maintenance and upkeep on store's equipment and supplies.
Perform other related duties as required.
AS TIME PERMITS
Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
SKILLS AND ABILITIES
Oral and written communication skills.
Ability to establish priorities, work independently, and proceed with objectives without supervision.
Ability to handle and resolve customer threats and issues.
Ability to handle and resolve employee issues.
Ability to use a personal computer and various software packages (Word / Excel).
Ability to handle stress and high-volume operations.
Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.
QUALIFICATIONS FOR POSITION
High school graduate or equivalent training.
Completion of recommended corporate training programs.
Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
Experience with a retail food company is a plus.
PHYSICAL REQUIREMENTS
Position requires bending, standing and walking the entire workday.
Must be able to lift 50 pounds.
Must be at least 19 years of age.
Must have the stamina to work a minimum of 50-60 hours a week.
$45k-50k yearly 8d ago
General Manager
Jimmy John's
Service manager job in Saint Paul, MN
Jimmy John's #665 - University Ave, St. Paul - Now Hiring - General Manager $45,000.00/Year General Manager PRIMARY PURPOSE OF THE POSITION:
General Managers are responsible for all aspects of operating and supervising the store.
Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.
MAJOR DUTIES AND RESPONSIBILITIES
Establish the store's labor goals and staff needs, including pay rates.
Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
Manage hiring, training, evaluation, discipline, and termination of employees.
Provide on-the-job training for new employees.
Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
Supervision of the preparation, sales, and service of food.
Order the appropriate amount of food items to meet anticipated customer demand.
Supervise food preparation and service operations.
Ensure that every customer receives world-class customer service.
Route deliveries and serve drivers to maximize delivery business and speed.
Execute systems and procedures with 100% integrity and completeness.
Complete daily and weekly paperwork.
Responsible for 100% of the cash drawers at all times during the shift.
Implement corporate policies.
Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
Receive and store product.
Conduct weekly manager's meetings.
Audit systems and procedures as well as shift-ending paperwork.
Arrange for preventive maintenance and upkeep on store's equipment and supplies.
Perform other related duties as required.
AS TIME PERMITS
Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
SKILLS AND ABILITIES
Oral and written communication skills.
Ability to establish priorities, work independently, and proceed with objectives without supervision.
Ability to handle and resolve customer threats and issues.
Ability to handle and resolve employee issues.
Ability to use a personal computer and various software packages (Word / Excel).
Ability to handle stress and high-volume operations.
Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.
QUALIFICATIONS FOR POSITION
High school graduate or equivalent training.
Completion of recommended corporate training programs.
Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
Experience with a retail food company is a plus.
PHYSICAL REQUIREMENTS
Position requires bending, standing and walking the entire workday.
Must be able to lift 50 pounds.
Must be at least 19 years of age.
Must have the stamina to work a minimum of 50-60 hours a week.
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$45k yearly 4d ago
Assistant Manager
J.Crew
Service manager job in Woodbury, MN
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly 1d ago
Bar + Rooftop General Manager
Aparium 3.9
Service manager job in Minneapolis, MN
is exempt
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
Hewing Hotel is in Minneapolis' vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball's Minnesota Twins. With easy access to all interstates as well as Minneapolis' Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities.
While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor.
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
THE ROLE
The Bar + Rooftop General Manager reports directly to the Director of Food + Beverage. All leaders of Aparium are required to get their hands dirty, unearth existing opportunities and personally ensure that systems, processes, culture and the guest experience are always improving. Having the ability to be a soldier is as critical as being a general.
The Bar + Rooftop General Manager will be involved with the planning, execution and growth of Hewing Bar + Lounge's as well as Hewing Rooftop's food and beverage program. They will lead the team by example, spending the majority of their time engaged in service; supporting and coaching associates, actively participating in service at the door and table and establishing personal connections with guests. Hewing encourages their leaders to inspire, encourage and challenge each other to be their absolute best; they will partner with the Culinary team on delivering on our unique brand of translocal hospitality.
WHO YOU ARE
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operations professional is responsible for. You realize not all remedies can be outlined in a training manual or found in a recipe book. Yet, you are passionate about creating and implementing service standards and training to give the team a path to delivering excellent service. You are the consummate host teeming with ideas on how to enhance the Hewing Bar + Lounge and Hewing Rooftop experience. You are energized by the frenetic pace of a bustling indoor and outdoor serving space overlooking the city and gain deep satisfaction from conducting a well-run shift. It is your nature to jump-in when the going gets tough to help support your team in delivering exceptional service. You have developed relationships with guests and service industry colleagues alike, as they often contact you for what is happening in town so they can get a front row seat. You are known for making them and their friends feel special and valued. You understand that running a dynamic food and beverage operation consists of a lot of moving parts. You have a clear understanding of how a successful operation should be run and how that connects to staffing, scheduling, training, ordering, side work, shift logs, preshifts and all the other systems and tools your team employs.
WHAT YOU WILL DO
Drive holistic Hewing Bar + Lounge and Hewing Rooftop performance by developing and executing an operating plan that delivers on the Bar + Lounge's and the Rooftop's unique food and beverage concepts which includes attaining a high level of service, a robust cocktail menu and unique bites
Develop trusting and transparent relationships with the Director of Food+ Beverage, Executive Chef and associates of the Food + Beverage department by being collaborative, humble and open-minded - no ego is allowed
Model behaviors of servant leadership and hands-on assistance, providing your team with all that you know about food, wine and service through mentoring, coaching and training to develop the team's technical and soft skills
Demonstrate a thorough understanding of food and beverage items offered, including ingredients, methods of preparation and proper service; communicating advanced knowledge of cocktails and spirits utilized for the restaurant concept and leading the curation of the Hewing Bar + Lounge's and Hewing Rooftop's cocktail lists, educating the team to ensure they can speak to Hewing's beverage program
Lead continual improvement practices by identifying root causes of service issues, taking action to correct them by collaborating with your team to also improve the operation through creating efficiencies, bettering communication and improving the guest experience
Act as the front of house ambassador for Hewing Bar + Lounge and Hewing Rooftop by actively engaging in all aspects of service to ensure the experiences exceed guest expectations, seating is maximized, ensuring Hewing Bar + Lounge and Hewing Rooftop maintain top rankings of places to be in the city
Collaborate with the Director of Food + Beverage and establish goals based on P+L performance, setting KPI's and evaluating menu item performance with the Executive Chef to identify improvements or change
Demonstrate advanced knowledge of food and beverage financial acumen by leading inventory for the restaurant; evaluating budget and cost controls, monitoring and controlling labor and other expenses
Collaborate with the Director of Lifestyle and Director of Sales to create, plan and execute special events such as private buyouts and makers' releases to provide experiences that demonstrate the hotel's translocal hospitality operating principles
Facilitate daily pre-shift meetings that are well organized, well thought out and are conducted with service staff for each shift; verifying daily opening and closing procedures are completed properly
Observe daily conditions of all physical facilities and equipment; communicating any recommendations for corrections and improvements to the Director of Food + Beverage or Director of Facilities
Demonstrate advanced knowledge of the POS by having the ability to input, print, close, comp, void, transfer, report, code and route as needed, ensuring staff is thoroughly trained on using the POS efficiently
Act as guardian of health and safety for the restaurant to ensure compliance with local health and safety codes, hotel's safety and security policies and adherence to state and local liquor laws
Assist with other duties as assigned by the Director of Food + Beverage
HOW YOU WILL LEAD
Engage others in general conversation; leading and adapting communication and presentation styles to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
Approach fact finding and discovery missions in a collaborative effort; valuing input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups and knowing how to use discretion when appropriate; understanding the difference between transparency and confidentiality
Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts, being able to express a point of view without it being driven by ego
Demonstrate business acumen and practice sound financial decisions by ensuring the actions and plans put into place support the achievement of operational goals and budgets
POSITION REQUIREMENTS
Minimum of (5) five years of hospitality management, specifically in restaurants and/or bars
Minimum of (2) two years serving as a Restaurant General Manager or Bar/Lounge General Manager
Strong background in service training
Strong background in spirits, cocktail creation and wine knowledge
Ability to work varied shifts that will include, evenings, weekends and holidays
Ability to obtain and or maintain TIPS certification
Adaptable interpersonal skills to communication and address all employee levels of the hotel
Professional proficiency of the English language in reading, writing and verbal communication
WHAT'S IN IT FOR YOU
$70,000 - $72,000 annual salary
Performance Based Incentive Plan
Paid Vacation, Sick Time and Holidays
Medical, Dental, Vision, and Pet Insurance
Employer Paid Basic Life and AD&D
Discounted pet insurance available through ASPCA
401(k) Retirement Plan with employer match
Paid time off to volunteer for the causes you care about in your community
Strong sense of belonging through diversity, equity, and inclusion
Greatly discounted room rates for Aparium properties for you and your out-of-town guests
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
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$70k-72k yearly 4d ago
Tono | COMING SOON General Manager - North Loop
Tier1Usa
Service manager job in Minneapolis, MN
Address 250 N 3rd Ave suite 101, Minneapolis, MN 55401, USA
Compensation $ 60.000,00 - $ 70.000,00/year
The General Manager is the driving force of Tono Pizzeria + Cheesesteaks, responsible for overseeing all aspects of operations. This role demands a hands‑on leader who excels at building and motivating a high performing team with a genuine passion for hospitality and a strong understanding of fast‑casual service. The GM will work closely with the operations and other general managers to create a seamless and efficient environment that delivers excellent customer experiences while meeting both financial and operational goals.
Key Responsibilities
Develop and implement strategies to maximize sales through customer engagement, promotions, and quality service.
Monitor sales performance and adjust plans as necessary to meet and exceed sales goals.
Ensure that customer satisfaction is consistently high, influencing repeat business and positive reviews.
Regularly assess local market conditions and adapt the restaurant's offerings and services accordingly.
Build and Lead a High‑Performing Team
Recruit, onboard, hire, train, and develop staff, ensuring that all team members understand their roles and responsibilities.
Foster a positive team culture by motivating staff, providing coaching, and addressing performance issues.
Set clear expectations for performance and ensure that team members are held accountable to operational and customer service standards. Conduct regular performance evaluations and provide feedback to enhance employee development.
Control COGs (Cost of Goods Sold)
Monitor inventory levels, order supplies, and manage waste to maintain efficient and cost‑effective operations.
Implement procedures for portion control, proper food handling, and inventory management to keep food costs within target ranges with the team.
Manage Labor Costs
Create and manage labor schedules to ensure that staffing levels are appropriate for sales volume while minimizing overtime.
Ensure compliance with labor laws and company policies, including employee breaks, hours, and overtime.
Monitor labor productivity and make adjustments to optimize team efficiency during peak and off‑peak hours.
Use labor management software (7Shifts/Toast) to track hours worked and make adjustments as needed.
Profitability Management
Monitor daily, weekly, and monthly financial reports to identify trends, opportunities, and areas for improvement.
Work with the operations team to develop budgets and financial targets, ensuring the restaurant operates within those guidelines.
Implement best practices to increase revenue and reduce expenses without compromising service or quality.
Ensure proper cash management, safe handling procedures, and regular reconciliation of financial records.
Community Outreach
Develop and maintain strong relationships with the local community, including customers, local businesses, and organizations.
Represent the restaurant at community events, sponsorship opportunities, and charity functions to increase brand visibility.
Engage with customers with in‑person interactions and promotions to build loyalty and increase foot traffic.
Lead local outreach efforts to support community involvement and build positive public perception of the brand.
Qualifications
Must have or be able to obtain a Certified Food Protection Manager (CFPM) certification for knowledge of food safety standards.
Strong operational skills in a fast‑paced food service environment.
Excellent communication and interpersonal skills.
Strong organizational and problem‑solving abilities.
Candidates should be comfortable navigating and leveraging technology to enhance operations and team collaboration.
Strong command of English grammar for clear and effective communication in written and verbal forms.
Ability to speak and write in Spanish to better serve diverse customer bases and team members (Preferred).
Experience with Slack for team communication and Google Workspace (including Google Drive, Docs, Sheets, and Gmail) for document management and productivity (Preferred).
Ability to travel between stores/home office or events as needed; may require lifting up to 50 lbs.
Ability to stand for extended periods and work in a fast‑paced environment.
Eligibility and Availability
Years of Experience: 2+ years of restaurant managerial experience.
Education: High school Diploma or GED required; higher education in business is a plus.
Availability: Minimum of 40+ hours, salaried position, in‑store and 5 hours of admin. Requires a flexible schedule with some nights and weekends to meet demands of the business.
Benefits and Compensation
Paid time off and holidays.
Health insurance and 401(k) coming in 2026.
Professional growth opportunities within a rapidly expanding brand.
Discounted Tono!
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