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Operations Manager
Amazon 4.7
Service manager job in Beaumont, CA
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, BEAUMONT - 91,000.00 - 136,500.00 USD annually
USA, CA, Beaumont - 91,000.00 - 136,500.00 USD annually
$113k-158k yearly est. 1d ago
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Manager, New Clinic Openings & Local Marketing Activation
Hydration Room
Service manager job in Irvine, CA
Reports to: Vice President, Marketing
Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience.
Role Summary
The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth.
As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions.
Welcome to your healthy place.
Core Role Responsibilities:
New Clinic Ramp & Local Activation
Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations.
Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp.
Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution.
Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards.
Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization.
Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment.
Paid Media & Performance Collaboration
Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches.
Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance.
Community Partnerships & Outreach
Build relationships with local fitness studios, wellness partners, and community organizations.
Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint.
Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach.
Membership Growth
Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach.
Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events.
Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships.
Use data to guide offer strategies, including when to extend or expire based on conversion performance.
Grand Openings & Events
Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption.
Manage signage, collateral, and events.
Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment.
Reviews & Reputation
Provide reporting on review quantity and quality for new clinics, tracking progress and trends.
Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume.
Cross-Functional Collaboration& Leadership
Partner with Operations to align staffing, readiness, and patient experience with marketing activations.
Collaborate with Finance and Marketing Leadership on budget management and ROI analysis.
Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support.
Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth.
What We Offer:
A fun, growing workplace where you can promote health and wellness in your community.
Direct impact on Hydration Room's ability to grow and deliver accessible wellness care.
Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
Career development opportunities.
Free IV/Injection perks program.
Vacation time.
Participation in a 401k program.
Employee Assistance Program.
Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble.
Qualifications & Required Skills:
4+ years of experience in multi-unit wellness, fitness, or retail marketing.
Proven success in pre-opening, local marketing, and community partnership development.
Experience working with paid media, creative, and analytics teams to drive performance.
Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards.
Excellent project management and organizational skills, able to manage multiple openings simultaneously.
Data-driven mindset with the ability to interpret insights and act on them quickly.
Strong interpersonal and communication skills with both internal teams and external partners.
Willingness to travel up to 40-50% to support openings across California and future markets.
Physical Requirements:
Ability to sit at a desk for prolonged periods
Ability to stand for prolonged periods of time if needed
Must be able to traverse the entire facility
Must be able to lift up to 15 pounds at times
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
$85k-95k yearly 4d ago
Senior Freight Operations Manager
Jusda Supply Chain North America
Service manager job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
$113k-168k yearly est. 4d ago
Student Services Manager
Spartan College of Aeronautics and Technology 3.9
Service manager job in Riverside, CA
The Student ServicesManager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services.
Essential Functions
Participate in relationship management with prospective students and their families, alumni, and active students.
Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them.
Ensure all students complete Smart Measure and meet with students to discuss results.
Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails).
Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations.
Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan.
Develop / support retention strategies effective in both active and inactive students.
Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach.
Manage Student Event calendar; Update posted schedules, calendars, and monitors each term.
Coordinate bi-annual student focus groups and encourage student participation.
Prepare and present material at internal workshops; both in person and virtually.
Identify opportunities for student life activities to increase student involvement.
Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements.
Connect students with Instructors/ Program Chair to get additional tutoring when needed.
Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed.
Active participation in Student Council / Student Groups.
Work closely with pending graduates to ensure the completion of exit requirements are met.
Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums.
Support Career Services in new student job placement initiatives to ensure current students can find work while attending school.
Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established.
Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees.
Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting.
Complete other duties as assigned by the Dean of Student Affairs / Career ServicesManager.
Knowledge, Skills and Ability Required
Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations.
Knowledge of student advising theory and best practices; ability to implement these practices effectively.
Knowledge of obstacles facing non-traditional students and strategies for overcoming them.
Thrive in a fast-paced environment and demonstrate a passion for higher education.
Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize.
Excellent problem-solving skills, leadership, and time management skills are necessary.
Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds.
Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor.
Must remain flexible regarding external factors that may affect the work schedule.
Qualifications
Education and Work Experience
High School diploma or GED required.
Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required.
Master's degree preferred.
Experience in an educational setting supporting students' progress toward their educational goals.
Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals.
Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook
Experience with Anthology software preferred .
Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook
Strong written and verbal communication skills
$69k-107k yearly est. 4d ago
Property and Asset Operations Manager - Hawaii
Confidential Re Company 4.2
Service manager job in Irvine, CA
Property & Asset Operations Manager - Hawaii Portfolio
Portfolio Coverage: Hawaii
Employment Type: Full-Time | Exempt
A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii.
This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy.
The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets.
The Opportunity
This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks.
Key Responsibilities
• Oversee operational and financial performance of Hawaii p
roperties
• Prepare annual operating budgets and forecasts
• Review monthly financials and identify risks and variances
• Oversee CAM reconciliations and expense recoveries
• Interpret lease language related to expenses and tenant obligations
• Serve as escalation point for tenant, vendor, and compliance matters
• Coordinate with on-island property management teams
• Support leasing execution and tenant onboarding
• Oversee approved capital projects and track spend and timing
• Provide clear performance updates to leadership
Qualifications
Required
• 8-12+ years of commercial real estate e
xperience
• Strong background in budgeting and CAM reconciliations
• Working knowledge of commercial leases and recoveries
• Experience managing multi-tenant retail or mixed-use assets
Preferred
• Experience overseeing geographically remote portfolios
• Hawaii commercial real estate experience a plus
$78k-120k yearly est. 2d ago
Director of Curriculum and Academic Services
International Education Corporation 4.1
Service manager job in Irvine, CA
International Education Corporation is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it's an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking an Director of Curriculum and Academic Services to join our team. This is a 100% on-site role and works out of our corporate office in Irvine, CA. This position is responsible for providing leadership and direction within the company for planning, administration, supervision, and coordination of programs and courses offered within the IEC. The position is also responsible for development and/or implementation of new courses/programs and accountable for planning, directing, and evaluating assigned functions associated with maintaining quality instructional programs as well as meeting programmatic, and accreditation standards
Primary/Essential duties and responsibilities
Complies with all Federal, State, accreditation and institutional policies and procedures.
Provides leadership in developing a direction and vision for academic programs, which is in line with the strategic direction of the Company.
Actively promotes the Company's mission, vision and values statements.
Ensures that programs meet accreditation, IEC, and Department of Education compliance standards.
Participates in creating academic policies and procedures.
Monitors, prepares, develops, and upgrades curriculum for current and new programs.
Monitors, manages, and recommends for supplies and equipment for current and new programs.
Makes recommendation for identifying, recruiting, and selecting knowledge-based expert and/or interested volunteers for curriculum development activities.
Actively participates in market study to stay abreast of changes in program offering and subject matter.
Actively works with Compliance Department to prepare and submit documentation for current and new programs.
Actively works with Purchasing Department for inventory and maintenance of new program instructional materials.
Monitor and manages the program cost to maintain profitability.
Monitor and manages the quality of curriculum on UNIFY for program delivery in classrooms, and labs.
Monitors changes in accreditation for changes in curriculum requirements.
Works closely with Career Services to monitor program outcomes effectiveness for graduate placement.
Monitor recommendation of Advisory Board meetings for instructional quality.
Monitors Instructor's Quarterly Quality Control Report.
Ensures that all faculty members receive ample training on program modifications and new instructional materials and textbooks.
Actively works with publishing companies to ensure quality assurance of new technological advances in instructions and training.
Works with Directors of Education (DOE) and Program Administrators (PA) to understand and to enforce curriculum policies and procedures.
Works with Directors of Education (DOE) and Program Administrators (PA) to manage the quality of curricula delivery and maintains the academic integrity of the institution.
Monitors the outcomes of the educational process to ensure programs meet objectives and academic standards.
Other duties as assigned.
Requirements:
Master Degree preferred.
Successful track record of effective leadership and team development.
Minimum of 3 years management experience in education and experience in classroom teaching.
Excellent interpersonal and teambuilding skills.
Ability to function as part of the company management team.
Ability to work with a diverse population.
Excellent communication, conflict resolution, and problem solving skills.
Familiarity with student life, learning, services and outcomes assessment.
Positive student retention management experience.
Successful track record preparing and managing department budgets.
PC competency with MS Office.
We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.
If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!
$71k-120k yearly est. 2d ago
Customer Service Supervisor
Leadstack Inc.
Service manager job in Pasadena, CA
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Education Requirement:
A. High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload:
Position Summary:
We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period.
Key Responsibilities:
• Supervise daily operations of in-person claims advisor teams at the designated support center.
• Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers.
• Monitor team performance, customer interactions, and adherence to claims intake protocols.
• Provide coaching, real-time support, and conflict resolution for front-line staff.
• Escalate complex or sensitive customer issues to appropriate internal teams.
• Collaborate with program leadership to ensure service levels meet KPIs.
• Maintain accurate documentation of team activities, customer feedback, and operational metrics.
• Ensure compliance with safety, privacy, and utility-specific policies.
Required Skills/Attributes:
Required Qualifications:
• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based.
• Strong leadership and coaching skills, especially in high-stress or crisis environments.
• Excellent interpersonal and communication skills.
• Experience working with vulnerable populations or in emergency response settings.
• Proficiency in basic digital tools (e.g., CRM systems, document handling platforms).
• Experience in utility services, insurance claims, or healthcare.
Desired Skills/Attributes:
• Bilingual (Spanish or other languages) a plus.
• Familiarity with trauma-informed customer service practices.
$36k-51k yearly est. 1d ago
Plant Manager
Westlake Royal Building Products
Service manager job in Rialto, CA
The Plant Manager is responsible for overseeing all aspects of manufacturing operations. This role ensures production efficiency, quality control, safety compliance, and team development in alignment with company goals and strategic initiatives.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
· Lead plant operations to meet production targets, quality standards, and safety goals.
· Oversee the layout and optimization of equipment, workflow, and workforce utilization specific to concrete tile manufacturing.
· Develop and execute operational strategies to improve throughput, reduce waste, and enhance product quality.
· Foster a culture of continuous improvement using lean manufacturing principles (e.g., Kaizen, Six Sigma).
· Collaborate with cross-functional teams including Sales, Product Development, and Supply Chain to ensure customer satisfaction and timely delivery.
· Manage plant budgets, including operating and capital expenditures, aligned with market demand and business forecasts.
· Ensure compliance with OSHA, EPA, and other relevant safety and environmental regulations.
· Promote a safe work environment and lead initiatives to achieve zero-injury performance.
· Train and develop supervisory and managerial talent within the plant.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's degree in Engineering, Industrial Management, or a related technical field.
Experience
Minimum 10 years of progressive leadership in manufacturing operations, preferably in building materials or concrete products. Experience with lean manufacturing and continuous improvement methodologies is highly desirable.
Skills
- Strong leadership and team-building capabilities.
- Proficiency in interpreting financial reports, P&L statements, and operational KPIs.
- Ability to manage multiple priorities in a fast-paced production environment.
- Excellent organizational, communication, and decision-making skills.
- Familiarity with ERP systems and manufacturing software tools.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit, stand, walk, bend, and lift up to 35 lbs.
Vision requirements include close, distance, color, and peripheral vision.
WORK ENVIRONMENT
· Must be able to work in a manufacturing environment with moderate noise levels and exposure to dust and heat.
Our compensation reflects the cost of labor across several US markets. The pay range
$140,000 - $182,000 per year
is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience, and skillset. Westlake is a total compensation company. Depending on the position offered, sign on payments, and other forms of compensation may be offered as part of a total compensation package (also to include a full range of medical and other benefits).
$140k-182k yearly 4d ago
Operations Manager - Process Automation
RIS Rx 3.6
Service manager job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 3d ago
Area Customer Service Manager
Empire Today 4.6
Service manager job in Santa Fe Springs, CA
Ready to grow your career? Empire Today is seeking an Area Customer ServiceManager. Area Customer ServiceManager is responsible for managing the day-to-day activities, direct supervision of department personnel, and oversight of all aspects of customer service practices, objectives, and initiatives to ensure excellent service to our customers is achieved. This position reports directly to the Area Director.
We offer:
Health benefits.
Paid time off and holiday pay.
Wellness program.
Professional development & career advancement opportunities.
Lots of perks.
Compensation Information:
$80,000 annually plus bonus
Responsibilities:
Assign newly entered customer service requests to appropriate team members.
Track and review Service Request reports daily to ensure on-time delivery and customer satisfaction.
Export data from database and input into an excel spreadsheet for assignment and prioritization.
Plan and disseminate daily assignments to employees.
Conduct bi-weekly one on one meetings with subordinates to review current productivity and any developmental opportunities.
Regularly spot check subordinate customer call activity and call quality as well as perform service request management audits, Coach team members on improvement strategies.
Monitor all SRs assigned to Area Customer Service Associates to ensure swift completion.
Execute the implementation of training activities to improve Customer Service Scores.
Conduct the daily Customer Meeting for each of the markets within their Area.
Complete bi-weekly Manager review guide (MRG) activities within Smartsheet's for each of the markets within their Area.
Limit risk exposure by providing input and perspective on customer service legal matters and the settlement of disputes.
Make job related calls to customers and collect feedback from customers to ensure that they are pleased with their purchase (as needed).
Request and collect referrals from every satisfied customer during the post installation call process (as needed).
Provides feedback to the company regarding service failures or customer concerns.
Enforce performance standards to meet Customer Service Empire Operating System (EOS) key performance indicators.
Ensure the Customer Service Day In The Life Of (DILO) is being utilized by team.
Identify problems or concerns and expedite to appropriate Manager or Coordinator for resolution.
Regular communication with customers to solve complex service-related issues over the authority level of subordinate staff members.
Monitor the All-Promoter Score (APS) metric daily to evaluate the organization's customer service ratings, trends, and customer comments to continually improve performance.
Address and solution all legal and escalated customer service-related issues (Better Business Bureau, Attorney letters, etc.).
Serve as a resource to staff in resolving customer service issues.
Supervises the daily operation of customer service personnel, to include hiring, discipline, coaching, training, and evaluating performance.
Assist the legal department in troubleshooting customer issues that require special handling.
Represent the organization at hearings and other state agencies as needed.
Perform other functions as necessary or as assigned.
Qualifications:
Minimum of three (3) years customer service or call center experience or related experience
Minimum of one (1) year management and/or training experience or equivalent combination of education and experience
Associate Degree or Bachelor's Degree preferred
Flooring or home improvement industry experience preferred.
Virtual/Remote management experience is ideal
Proficient in MS Word, Excel, Outlook, and PowerPoint
Strong analytical, organizational, and problem-solving skills
Professional phone demeanor with the ability to relate to people in an open, friendly, and accepting manner
Strong ability to effectively communicate at all levels in written, verbal, and presentation formats
Demonstrated skill at communicating with and problem-solving for clients with challenging service issues
Excellent problem-solving skills demonstrated through a sense of urgency and solid judgment and reasoning ability
Must be flexible and comfortable working in a dynamic and interactive team environment
Why Empire Today?
We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
We have an unmatched company culture. We've won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
We're one of the nation's most recognizable brands. You'll enjoy the stability that comes with a national company and a sense of pride when you're a part of our team.
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Privacy Policy and Terms of Use including arbitration, waivers and limitations of liability. CSLB 1047108.
$80k yearly 1d ago
Fuel Dispatch Operations Manager
Talnt Team
Service manager job in Riverside, CA
The Dispatch Operations Manager is responsible for leading and optimizing all dispatch operations for fast growing fuel transport company in Southern CA. This role combines hands-on operational execution with strategic customer relationship management and business development. The ideal candidate brings deep fuel transport industry experience and excels at building high-performing teams while maintaining strong customer partnerships. This position serves as a critical bridge between operations, sales, and customer success.
Essential Functions
Operations & Execution (50%)
Lead, mentor, and develop a team of Dispatch Coordinators ensuring 24/7/365 operational coverage
Oversee daily fuel dispatch operations including order processing, driver scheduling, route optimization, and delivery execution
Monitor and manage fuel allocation, inventory levels, and supplier relationships to maximize efficiency and minimize supply disruptions
Ensure compliance with all DOT regulations, company safety protocols, and industry best practices
Analyze operational metrics and implement continuous improvement initiatives to increase fleet utilization and reduce delivery costs
Coordinate with drivers, terminals, and suppliers to resolve time-sensitive issues including delays, emergencies, and route changes
Develop and maintain dispatch SOPs, training materials, and performance standards
Manage shift scheduling, overtime allocation, and workforce planning to maintain service levels
Customer Service & Relationship Management (30%)
Serve as primary point of contact for key customer accounts, building and maintaining strong partnerships
Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify service improvement opportunities
Respond to and resolve escalated customer issues with urgency and professionalism
Monitor customer automated inventory management systems and ensure keep-full delivery commitments are met
Represent Elite Fuels at industry conferences, trade shows, and networking events
Collaborate with customers on forecasting, seasonal planning, and emergency response protocols
Sales & Business Development (20%)
Support new customer acquisition by participating in sales presentations, site visits, and contract negotiations
Identify upsell and expansion opportunities within existing accounts
Provide operational expertise during RFP responses and pricing development
Gather competitive intelligence and market feedback to inform service offerings
Partner with sales leadership to develop and execute growth strategies
Required Qualifications
Minimum 7 years of experience in fuel transportation, petroleum logistics, or bulk liquid hauling operations
5+ years in a supervisory or management role overseeing dispatch, logistics, or transportation teams
Deep understanding of fuel supply chain operations including terminals, rack pricing, allocations, and carrier operations
Proven track record of building and maintaining customer relationships in B2B service environments
Strong knowledge of DOT/FMCSA regulations governing hazmat and fuel transportation
Experience with transportation management systems (TMS), GPS tracking, and dispatch optimization software
Excellent communication and presentation skills with comfort speaking to executives and at industry events
Ability to work flexible hours and be on-call for operational emergencies
Preferred Qualifications
Experience with dispatch software such as TMW, FuelWise, PeopleNet, or similar platforms
Background in retail, commercial, or wholesale fuel distribution
CDL with Hazmat/Tanker endorsements (or willingness to obtain)
Experience managing 24/7 operations with rotating shift coverage
Prior P&L responsibility or budget management experience
Key Competencies
Leadership: Ability to motivate, develop, and hold teams accountable while fostering a positive work environment
Customer Focus: Genuine commitment to exceeding customer expectations and building long-term partnerships
Problem Solving: Quick decision-making under pressure with sound operational judgment
Communication: Clear, professional communication across all levels from drivers to executives
Execution: Results-oriented approach with strong follow-through and attention to detail
Industry Knowledge: Deep understanding of fuel transport operations, regulations, and market dynamics
Physical Requirements & Work Environment
Primarily office-based with regular travel to customer sites, terminals, and industry events (up to 25%)
Ability to be on-call and respond to operational emergencies outside normal business hours
May require occasional weekend or holiday availability during peak periods or emergencies
Compensation & Benefits
Competitive base salary: $75,000 - $100,000 based on experience
Performance bonus opportunity
Comprehensive benefits package including medical, dental, vision
401(k) with company match
Paid time off and holidays
Professional development and industry conference attendance
$75k-100k yearly 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Service manager job in Laguna Niguel, CA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
General Manager of Service Plumbing
Repipe Specialists 3.9
Service manager job in La Habra, CA
About the Role
We are seeking a results-driven General Manager (GM) of Plumbing Services to lead frontline service operations across our Orange County and Los Angeles territories. This role has full ownership of technician performance, field sales execution, shop operations, and dispatch coordination.
This is a hands-on leadership role that blends strategic oversight with day-to-day operational execution. The GM will play a critical role in driving profitable growth, developing high-performing field teams, and delivering best-in-class customer service.
What You'll Do
Lead Technician Performance & Development
Implement and continuously improve standardized install procedures, QA/QC protocols, and service playbooks
Establish, track, and coach to key technician KPIs (average ticket, conversion rate, callbacks, etc.)
Own onboarding and 30-day ramp plans for new technicians
Conduct ride-alongs to coach technical execution, customer experience, and sales effectiveness
Drive Field Sales Execution
Partner with Field Service Sales Managers (FSMs) to achieve sales targets and improve close rates
Coach teams on upsells, drain-to-lining conversions, and membership sales
Leverage tools such as SalesPro AI and performance dashboards to drive results
Provide clear feedback, accountability, and performance management for FSMs
Oversee Shop & Inventory Operations
Manage the LA Shop Manager and serve as interim OC shop lead until growth supports dedicated oversight
Ensure job readiness through strong inventory control, VMI programs (via Hajoca), and tool management
Maintain clean, compliant, and professional facilities aligned with brand standards
Optimize Dispatch & Operational Flow
Align technician availability, job types, and routing with dispatch to maximize capacity and revenue
Support dispatch in real-time problem-solving and route optimization
Review and improve weekly dispatch metrics and scheduling accuracy
Partner Cross-Functionally
Act as a subject matter expert for multi-family and commercial field projects, supporting Business Development with job walks and estimates
Collaborate with Repipe, Marketing, and other verticals on strategic initiatives
Participate in weekly leadership and performance review meetings, reporting on KPIs and operational insights
What We're Looking For
5+ years of leadership experience in plumbing, HVAC, construction, or related technical service operations
Proven success leading and developing field teams, including technicians, dispatch, and supervisors
Strong understanding of plumbing service workflows, install standards, and quality control
Demonstrated ability to manage operational KPIs and drive measurable improvement
Experience improving sales performance through coaching, estimating, and customer communication
Skilled in workforce planning, routing, scheduling, and capacity optimization
Data-driven mindset with experience using dashboards and performance analytics
Experience overseeing shop operations, inventory control, and vendor/VMI relationships
Strong problem-solving skills in fast-paced, field-based environments
Excellent communication skills with the ability to motivate and hold teams accountable
Commitment to safety, compliance, and delivering a high-quality customer experience
Ability to travel between branches and job sites, with flexibility to support operations outside standard business hours
$57k-85k yearly est. 2d ago
Business Manager
Balfour Beatty Us 4.6
Service manager job in Long Beach, CA
Become Part of Our Team
As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including:
Medical, Dental, Vision and Life Insurance
Health Savings Account
401(k) with company match
Flexible Spending Accounts (Dependent & Medical Reimbursement)
Vacation Time
Sick Time
Holidays
General:
Comprehensive understanding of Standard Operating Procedures (SOPs) related to role
Safety - Zero Harm, See Something Say Something
Position Summary:
Manage and monitor all accounting and administrative activities on assigned project. Perform additional assignments per supervisor's direction.
Responsibilities:
Prepare or direct the preparation of payroll, accounts payable, accounts receivable, reconciliations, back charges, and field invoices, etc.
Manage Labor Compliance requirements for projects.
Maintain project budgets, ensure proper cost tracking within budget structure, monitor actual costs against project budget and forecast.
Ensure costs of the project are accurate by reviewing materials on site, preparing cost accruals, and checking activity quantities. Ensure cost report is accurate and distributed to management by internal deadlines.
Maintain subcontracts/purchase orders including review of insurance requirements, pay estimate preparation account reconciliation, bonds, insurance, etc.
Maintain EEO, HR & OFCCP documentation and postings.
Assemble and organize budget and cost data, develop analyses, monitor job costs and variances.
Assure that all billable costs and change orders are handled properly to assure maximum profitability on our jobs
Undertake assigned special projects and cost analyses as specified by Project Manager or Regional Business Manager.
Manage the day-to-day operation of the project office.
Provide support for other departments on assigned projects to assist in their administrative needs.
Monitor project budgets and provide field management with progress reports and updates.
Perform other duties as required.
Requirements:
Four (4) year business/accounting or finance degree or five (5) or more years similar construction cost accounting experience or equivalent combinations of training/experience.
Working knowledge of cost accounting software (JDE), construction technology and budget analysis required.
Must be able to multi task.
Proficient in Labor Compliance and LCP Tracker.
Proficient computer skills including Microsoft word and excel.
Punctual and dependable.
Ability to follow instructions and take initiative.
Excellent verbal, communication and organizational skills are a must.
Understanding of the Industrial, Civil and Mechanical construction industry would be a plus.
Professional Competencies- for both positions
Action Oriented: Taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm
Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Collaboration: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Salary: $90K-$130K
About us
Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm , we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business.
Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY).
Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
$90k-130k yearly 3d ago
Food Service Manager - UCI, Brandywine
Aramark 4.3
Service manager job in Irvine, CA
Compensation
COMPENSATION: The salary range for this position is $72,000 to $77,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation .
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Description
The Food ServiceManager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Valid Drivers license required
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
$72k-77k yearly 14h ago
General Manager - HVAC & Plumbing
Blue Signal Search
Service manager job in San Marcos, CA
A privately backed, values-driven home-services group is expanding its legacy HVAC and plumbing brand in North County San Diego. We are seeking a resourceful leader who blends field oversight with full profit responsibility. If you shine in a fast‑moving setting that prizes a strong team culture, outstanding client experiences, and disciplined execution, you have the opportunity to shape something extraordinary-and share in the value you help create.
How You'll Make an Impact
Leadership & Culture
Champion the company's mission, safety mindset, and customer-first philosophy.
Set quarterly and annual goals that tie day-to-day performance to long-term vision.
Recruit, coach, and retain technicians and office staff, fostering a team-oriented culture.
Operational Excellence
Manage every aspect of HVAC activities while delivering strategic oversight to the plumbing leadership team.
Implement efficient workflows, scheduling, and job-cost controls to maximize margin.
Ensure compliance with licensing, permitting, and safety requirements.
Financial Stewardship
Own the full P&L-forecast, budget, and analyze KPIs to spot trends and drive corrective actions.
Improve pricing discipline, labor efficiency, and cash flow while protecting quality.
Growth & Partnerships
Identify new revenue streams and service lines that complement core residential work.
Nurture relationships with distributors, suppliers, and local community partners to strengthen brand presence.
What You'll Bring
More than seven years of increasingly responsible supervisory experience in heating‑ventilation‑air‑conditioning, plumbing, and other residential service operations.
Demonstrated success managing technicians and office teams while owning a P&L.
Strong customer-service orientation with negotiation and sales acumen.
Financial fluency-able to interpret KPIs, job costs, and margin drivers.
Valid driver's license; California CSLB license a plus.
Integrity, accountability, and a coaching mindset that drives team growth.
Rewards
Competitive base salary with 25 percent annual bonus plus profit-sharing potential.
Medical, dental, vision, and 401(k) with match.
Paid time off and relocation assistance for the right candidate.
Ready to steer a respected regional brand to its next stage of growth? Apply today to learn more.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
$63k-123k yearly est. 4d ago
Audit Senior Manager
Solid Rock Recruiting LLC
Service manager job in Torrance, CA
Job Title
Audit Senior Manager
Employment Type
Full-Time, Exempt
About the Firm
Join a top-tier public accounting firm serving privately-held middle-market companies across industries including manufacturing, distribution, professional services, retail, and software. With a strong reputation for quality assurance services, the firm offers a collaborative culture, supportive leadership, and opportunities for career advancement.
Position Summary
As an Audit Senior Manager, you will lead assurance engagements, mentor and manage teams, and serve as a strategic advisor to clients. You'll work closely with firm Partners and clients to deliver high-quality audits and technical guidance while overseeing engagement economics and contributing to business development.
Key Responsibilities
Lead assurance engagements, including audits, reviews, and other financial reporting projects
Supervise, review, and mentor audit teams, ensuring compliance with internal quality standards
Collaborate with Partners on risk assessments, engagement planning, budgeting, and internal audit reports
Serve as a technical accounting expert, applying GAAP to complex situations and authoring internal memos
Manage client relationships, acting as the main point of contact and problem solver on engagements
Monitor and report on team performance, providing coaching and feedback
Ensure timely delivery of client deliverables and maintain high client satisfaction
Oversee engagement profitability and billing
Support recruiting, training, and firm leadership initiatives
Stay current on regulatory and technical changes impacting assurance services
Qualifications
Bachelor's degree in Accounting or related field (Master's preferred)
CPA license required
8+ years of recent public accounting experience, with at least 5 years in a supervisory capacity
Proven ability to manage multiple engagements and teams effectively
Strong technical expertise in GAAP and auditing standards
Excellent communication, leadership, and client service skills
U.S. work authorization required
Technical Skills
Proficiency in Microsoft Office Suite (especially Excel)
Experience with ProSystems and QuickBooks is a plus
Strong project management and delegation abilities
Experience presenting to clients and leading internal training sessions
Other Requirements
Willingness to travel to client locations as needed
Active role in business development and firm marketing initiatives
Executive presence and strategic mindset
📩 Apply today by sending your resume to Rob@solidrockrecruiting.com to learn more! Direct Phone: 605-595-8018
#J-18808-Ljbffr
$108k-155k yearly est. 4d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Riverside, CA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$34k-40k yearly est. Auto-Apply 1d ago
General Manager
Big Air USA 3.3
Service manager job in Buena Park, CA
General Manager responsibilities include:
Design strategy and set goals for growth
Control budgets and optimize expenses
Ensure employees are motivated and productive
Job Description
We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit.
General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Ultimately, you'll help our park grow and thrive.
Responsibilities
Oversee day-to-day operations
Responsible for the guest experience in the park along with driving profitability.
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Prepare regular reports for upper management
Ensure staff follows safety protocols
Provide solutions to issues (e.g. profit decline, maintenance of equipment, employee conflicts, loss of business to competitors)
Requirements
Proven experience as a Manager or similar role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
$57k-105k yearly est. 4d ago
Associate General Manager
Bookman Consulting 4.2
Service manager job in Santa Fe Springs, CA
Our client is a growing distribution company who is looking to hire a talented Associate General
Manager. This is an ON-SITE role at their facility located in Santa Fe Springs. This is a fun, stable,
and healthy company that has a family/team-centered culture.
Associate General Manager (On Site - Santa Fe Springs):
Must have strong experience in product distribution including warehouse ops, logistics, and fleet management
Food/Beverage industry experience is desirable, but not required
Will review market analysis to help determine customer needs, volume potential, price schedules, discount rates and promotional sales programs
This role will split time in office managing operations, and out in the field
Will be heavily involved in selecting, training, scheduling, and coaching employees
Salary likely $120k-$130k base + bonus, car allowance, benefits, PTO, 401k
Our client is healthy and growing nationally. They are a leader in their market and have a great track record of success. They develop their people from within, and there is room for growth. Although a large national company, their branches feel like extended families with a great culture and hands on environment. This is a great role for somebody who enjoys stability with their employer, and wants to directly impact the operations and trajectory of their company!!
If interested, please attach a WORD DOC version of your resume in your reply. We look forward to
chatting with you soon. Thanks for your time!
How much does a service manager earn in Mission Viejo, CA?
The average service manager in Mission Viejo, CA earns between $52,000 and $136,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Mission Viejo, CA
$85,000
What are the biggest employers of Service Managers in Mission Viejo, CA?
The biggest employers of Service Managers in Mission Viejo, CA are: