Customer Service Manager (Collision Estimator)
Service manager job in Billings, MT
Job Details CARSTAR Billings - Billings, MT Full TimeDescription
Customer Service Manager
Provide World Class Customer Service Experience to all CARSTAR customers on the phone, in person and throughout the entire repair process; provide administrative support to the daily operations of the center
Essential Job Duties
Properly greet customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required.
Handle walk-in customer pay estimates, adjusted claim estimates, and preliminary DRP and/or DRP drive-in estimates as/if assigned. Prepare estimates, capture repairs, source parts, or schedule repairs as needed. Follow up on non-captured repairs.
Demonstrate competence in all areas of Customer Service, Client Management, Repair Management, and Levels 1-3 Collision Damage Estimating
Effectively communicate with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all CARSTAR and client guidelines and SOPs
Handle drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork, and performing active customer deliveries.
Effectively utilize all computer programs related to CARSTAR's Customer Service, Client Management, Repair Management, and Collision Damage Estimating
Other duties as assigned.
Qualifications
Skill/Requirements
High school diploma or GED
Must be at least 18 years of age
Must have a valid driver's license and be eligible for coverage under company insurance policy (Not an excluded driver)
Ability to effectively communicate with others, oral and written Strong sales orientation.
Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment.
Physical Requirements / Working Conditions
Position is based in a normal shop environment. Daily activity may consist of: physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, lifting and carrying objects over 50 pounds as well as sitting and standing for extended periods of time during the estimating and disassembly process. The working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. In addition, a regular exposer to work near mechanical parts. CARSTAR emphasizes a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
Lead Service Technician
Service manager job in Livingston, MT
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
Tri-County Heating & Cooling in Livingston, Montana, is looking for a highly experienced LEAD HVAC-R service technician(s) to join our team in serving our local accounts. We currently service high-profile commercial, multi-family, and hi-end residential systems, as well as all make and models of units. Standard technician tools are required. We are looking for a hardworking, dependable person who wants to be a part of our team. Must have a clean driving record, be insurable, be presentable and show up on time.
Candidate must be able to operate the service system thru an iPad system.
Benefits include after 90 days probation period; 5 Major Paid Holidays, Medical/ Dental/ Vision/ with a portion of spouse/family paid. 401K/with 3% match. 1 week vacation after 1 year of employment.
Competitive compensation based on experience.
Job Type: Full-time
Pay: *DOE must have a minimum of 5 years experience as a LEAD HVAC-R Service Technician.
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Holiday Pay
Schedule:
Monday - Friday 40hrs a week with the option of 4-10's during the summer months.
Ability to commute:
Livingston, MT 59047: Reliably commute or planning to relocate before starting work (Required)
Experience:
HVAC-R: 5 year (Preferred)
License/Certification:
EPA Type II (Required)
Level III Advanced Services Technician (AUT, PAUT, TOFD, ET, DR/CR) - Billings, MT
Service manager job in Billings, MT
Job Details Billings, MT - Billings, MTDescription
• Develop advance examination techniques of materials in accordance with procedures, codes, standards, and specifications. • Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
• Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
• Be able to prepare written instructions and to organize and report the results of examinations.
• Work independently and support team members. Perform other job related tasks as needed and assigned by supervisors.
• Administer examinations (written and practical) and providing training to Level II Technicians and Trainees.
Perform other job-related tasks as assigned by management
Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections . Knowledge of NDT equipment . High School Diploma or equivalent Requirements . Complete and pass a DISA Background check .
Complete and pass all required Drug Screens . Complete and pass site specific safety council . MUST TEST OUT IN ALL REQUIRED METHODS WITH XCEL
Qualifications
• Level III UT with PAUT certification required.
• 5+ years of UT/PAUT experience.
• Travel required.
• Additional NDT Level III preferred (MT/PT/ET/VT/RT - CR/DR) - Meet the minimum requirements of an NDT Level III Technician; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems.
Desired Competencies: Strong work ethic. Dependable, Exceptional safety and quality awareness. Mechanical aptitude. Adaptable to changing schedules. Exceptional attention to detail. Teamwork. Ability to follow directions and procedures XCEL NDT, LLC. is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law
Work Conditions/Physical Requirements:
Move, carry and lift objects in excess of 50 pounds
Climb and perform work from ladders, stairs and scaffolding in excess of 100 feet, continuously throughout shift
Be able to climb ladders and platforms up to 250 feet with a harness and lanyard
Be able to step up into vehicles or onto equipment
Work extended hours and stand for extended periods of time
Work in indoor and outdoor environments in conditions of extreme heat and cold
Work in and near industrial hazards
Director, SUD and Crisis services
Service manager job in Missoula, MT
Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? If you want to join a team where community is at the heart of what we do, come join the WMMHC team and make a difference! Visit our career center at ***************************** today!
DESCRIPTION:
Director of Substance Use Disorder and Crisis Services
Location: Missoula, MT
Annual Salary: $85985.00 - 116,333.00 DOE/DOQ
Closing Date: Open until filled; application review will begin immediately
The Director of Substance Use Disorder and Crisis Services is responsible for overseeing and managing all clinical and operational functions within the Substance Use Disorder and Crisis programs. This position provides leadership, supervision, and direction to clinical and support staff, ensuring the delivery of high quality services that meet the needs of clients and the community. The Director of Substance Use Disorder and Crisis ensures a multidisciplinary approach to process improvement and service accountability.
Full-time employees are eligible to participate in a comprehensive employee benefits program that includes paid time off, health insurance, life and long-term disability insurance, health and dependent care reimbursement accounts, a 403 (b) retirement account with a company match, and other voluntary coverage options.
JOB QUALIFICATIONS:
The Director of Substance Use Disorder and Crisis Services will have advanced knowledge of Substance Use Disorders and Crisis programing. They will have experience managing employees, implanting clinical policies, procedures, and protocols, departmental budgets, collaborating with other departments and community members, and ensuring clinical services are delivered in a person- centered, culturally competent, and trauma-informed manner.
Minimum Qualifications:
Graduation from an accredited college with a Master's Degree in Social Work, Counseling, Psychology, or related field.
Valid MT Licensure as a Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC) or equivalent.
Valid Licensure as Licensed Addiction Counselor required.
Minimum of five (5) years of experience in the field of behavioral health services.
Minimum of three (3) years of supervisory/leadership experience.
Ability to pass a background check upon offer of employment
Current expertise in de-escalation techniques
Valid current driver's license with good driving record.
If you have questions or wish to review the job description and summary of benefits, please email *****************.
Auto-ApplyDirector of Cancer Services
Service manager job in Billings, MT
You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.
And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!
Director of Cancer Services
CLINIC OPERATIONS ADMIN (BILLINGS CLINIC CLINIC)
req10735
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE:
The Administrative Director, Cancer Center, in partnership with the Cancer Center Medical Director, is charged with leading the multidisciplinary cancer team to realize the Cancer Center vision and strategic plan, and to assure operational excellence, fiscal viability and customer satisfaction.
Essential Job Functions
* Develops and oversees business unit to ensure adherence to organizational mission, vision, values, strategic goals, and business objectives. Interprets and supports the mission and philosophy of Billings Clinic. Responsible for the promotion of, and adherence to, the elements of Billings Clinic's Code of Business Conduct and corporate compliance program as it relates to the business unit.
* In collaboration with Senior Leadership, physician leadership, other medical staff, and other health care providers, leads, develops, and revises programs which enhance the business unit. Decisions specify the business unit and departmental priorities to be accomplished by the Manager and/or Supervisor/Coordinator and how resources will be allocated. Acts as a recognized area expert within Billings Clinic and to other health care providers.
* Partners with IP leadership to develop and sustain a comprehensive, integrated cancer care program.
* Partners with Logan Health leadership to align and advance oncology services across the system, promoting consistent standards of care and shared program development.
* Leads business unit in the overall marketing, program development, and service priorities that support a quality-focused environment and the financial objectives of the organization/business unit/department. Coordinates with Senior Leadership and physicians to assure continuity in pursuing business unit/system goals and synergy in implementing plans and problem resolution.
* Drives regional growth strategies to expand oncology services and strengthen Billings Clinic's role as the premier cancer care provider across the multi-state region.
* Oversees Managers, Supervisors/Coordinators, and other direct reports with preparation of business unit budget, staffing, objectives, standards, and staff education programs.
* Practices process improvement principles to assess and improve the quality of the service/care provided within business unit. Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for business unit and ensures business unit and staff compliance.
* Develops, retains, recruits, and leads a talented management team committed to accomplishing the organizational/business unit goals, objectives and corporate compliance. Recommends, implements, and evaluates plans and systems that assures sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policy/procedures relating to human resource management.
* Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic's goals and responsibility to achieve quality outcomes.
* Leads evaluation, selection, and integration of health care technology and information management systems within the business unit that supports quality of care/financial needs and the efficient use of resources.
* Champions innovation and effective change management to introduce new technologies, clinical programs, and service enhancements that advance cancer care and improve patient outcomes.
Minimum Qualifications
Education
* Minimum 4 Year / Bachelors Degree Bachelor's degree in related field; Registered Nurse preferred
* Preferred Graduate Degree In related field
Experience
* 7-10 years' experience in leadership positions equivalent to this role
Certifications and Licenses
* Current Montana state license as a Registered Nurse
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
Director of Culinary Services
Service manager job in Billings, MT
Director of Culinary Operations
Department:
Culinary
FLSA Classification:
Exempt
Summary of Position
The Director of Culinary Operations plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to manage the culinary department/staff and ensure that day-to-day operations are performed effectively, within a timely manner, in accordance with regulatory compliance and with platinum service.
Essential Job Functions
Develop, implement and evaluate the Culinary Operations departments' daily schedules and processes.
Ensure all culinary personnel follow policy and procedures.
Coordinate and provide hot and cold foods for events that the community holds.
Create and execute corrective plans that address survey inspection results.
Maintain a reference library of menus, recipes, policies, procedures, operations standards and current diet manuals.
Ensure that the food prepared and served meet presentation standards, food quality guidelines and food safety.
Comply with established purchasing practices and purchase food strictly from approved vendors.
Establish a food service production workflow to ensure meals are prepared timely.
Determine staffing requirements necessary to meet the department's needs and assign a sufficient number of personnel for each shift.
Proactively address staffing and hiring needs. Manage applicant flow and ensure candidates are interviewed in a timely manner.
Coordinate and schedule in-service training and orientation classes. Teach and train culinary staff how to effectively execute their roles.
Ensure the staff participate in training programs and meet federal, state, and company in-service requirements.
Assist in staff development. Monitor employee performance and work with the Executive Director to resolve staff performance issues including those that may lead to termination.
Ensure that dining service work areas, food storage rooms and preparation areas are maintained in a clean and sanitary manner.
Ensure personnel follow safety regulations and protocols in the use of equipment and supplies or tasks that involve exposure to blood, body fluids, infectious materials, and hazardous chemicals.
Ensure hazardous chemicals are properly labeled and stored appropriately.
Recommend equipment and supply needs of the department to the Executive Director.
Place orders for equipment and supplies using approved vendors and products.
Maintain Safety Data sheets (SDSs) in the right to know station for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored.
Manage inventory and replenishment of all food items and equipment.
Prepare and plan the Dining Service's budget for food, equipment, supplies, and labor, and submit to the Executive Director for review, recommendations, and approval.
Perform other job-related duties as assigned.
Knowledge and Critical Skills
Be able to make independent decisions and follow instructions.
Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
Communicate in a manner that is sufficient for effective communication with supervisors, team members, residents, and families.
Fluent in English, verbal and written.
Knowledge/proficiency of Microsoft Office Suite.
Education and Experience
Must meet all applicable state and federal requirements for this position.
Food Service Manager Certification (Skilled Nursing Facilities)
Associate or Bachelor's Degree in Culinary Arts and/or three or more years of culinary and food preparation experience in a directly related field.
Three or more years of management experience in culinary cooking or a directly related hospitality management role.
Supervisory Responsibility
This position has direct reports or supervisory requirements.
Working Conditions and Physical Demands
Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.
Physical Requirements - The Physical activities of this position involve:
Must be able to frequently lift/carry 30 lbs. and occasionally lift/carry 50 lbs. at times
Must be able to frequently push/pull up to 30 lbs. and occasionally push/pull up to 50 lbs.
Bending/twisting/stooping
Reaching at or below the shoulder
Frequently standing or walking
Alternating between standing and sitting
Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are:
Executes tasks independently
Ability to express yourself clearly and effectively
General computer literacy
Environmental Requirements - An individual in this position may be exposed to:
May be exposed to heat from kitchen equipment and cold from kitchen freezer
Other Requirements -
Able to work flexible hours as needed
Platinum Service
Platinum Service is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service program.
Conclusion
All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this restricts management's right to assign or reassign duties and responsibilities at any time.
Acknowledgement
I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time.
By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.
Employee Printed Name
Date
Employee Signature
Date
cc: file, employee
Senior Services Therapy Technician (Registry)
Service manager job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Responsible for providing specific treatment only as directed by the Occupational/Physical/Speech Therapist. Adheres to standards of physical medicine practice for neonate, pediatric, adolescent, geriatric patients and the general patient population. Assists patients to reach their maximum performance and level of functioning, while learning to live within the limits of their capabilities. Participates in all infection control, departmental equipment training, organizational safety and fire safety programs.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
High School diploma or equivalent.
Current BCLS certification preferred.
Auto-ApplyDirector of Acute Care Services 64662
Service manager job in Missoula, MT
This is a full time (0.8 - 1.0 Status) day shift Acute Care Director position in Acute Care Services department The Acute Care Services Clinical Director works under the direction and supervision of the Chief Nursing Officer. The Acute Care Director functions as an integral member of the patient care team, responsible for the clinical direction of staff members, quality outcomes, and financial health of the reporting units. The Acute Care Director has the 24/7 responsibility for the effective implementation of the philosophy, policies and procedures, goals of the hospitals and the department and their effect on patient care. This individual serves as the expert, role model and resource to the clinical team and care integrator for patients. The shifts will vary to meet the needs of both nightshift and dayshift staff. The Acute Care Services Director exercises autonomy in performing the assigned responsibilities and functions cooperatively with staff and management to support our mission, vision values and strategic plan.This Acute Care Services Director works closely with all members of the Leadership Council and oversees a house-wide, functional, multidisciplinary, and service oriented team that includes the ICU/PCU, Medical/Surgical, and Rehab Nursing Units.PRIMARY (ESSENTIAL) DUTIES
Oversees the development and implementation and assists the Acute Care Manager with staff education and orientation to train and develop effective and efficient staff.
Works with Acute Care Manager and House Administrator to ensure that enough qualified nursing personnel are assigned for each unit/shift to meet the patient's needs.
Assists in the interview and hiring process and the employee annual evaluation process.
Helps to implement quality and safety standards and audit for compliance and ongoing process improvement.
Represents the Acute Care Services unit through departmental and assigned committee meetings.
Participates in the developing and updating of department policy and procedures.
Manage budget and resources for each unit, ensuring optimal utilization while minimizing costs.
Works closely with the Acute Care Manager to understand and manage the correct productivity for the units.
Regularly rounds on the units and is visible for staff.
Participates in problem-solving issues and communicates openly with all members of the team.
Maintain regular communication with the Senior Leadership Team, providing updates on unit progress, discussing strategic initiatives, and obtaining valuable input to ensure the Acute Care division continues to meet its operational and clinical goals. This communication will involve offering critical insights, raising concerns promptly, and providing constructive solutions for consideration.
Based on primary staffing needs may need to take a patient assignment or be a resource for staff.
EDUCATION AND EXPERIENCEMinimum Education:
Bachelor's degree in a Nursing or eligible license in the state of Montana required.
Master's degrees in Nursing, Business, or Leadership/Management preferred.
ACLS, ONS certification, Healthcare Provider BLS within 3 months of hire.
Preferred Certification(s):
Certification in specialty preferred.
Minimum Work Experience:
5 years or more experience as an Acute Care Clinical Leader required.
Experience as a Unit Level Director strongly preferred.
Competency of RN for Med/Surg or ICU.
2 years or more experience as a bedside RN.
Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects.
Experience with a team with a variety of skill levels including new graduate RN's.
Experience with Electronic Medical Records.
Required Skills:
Exhibits pride of ownership and is customer focused, strategically oriented, demonstrates teamwork, and delegates appropriately.
Strong interpersonal and customer service skills.
Ability to manage multiple tasks.
Requires excellent written and oral communications, presentation, and computer/pc skills.
Proficiency in Microsoft Office and other related software.
Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects.
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice.Culture & PerksLeading the Way in Patient Care
We are a licensed 150 bed hospital comprising adult and pediatric health care delivery systems.
We are proud to be the only hospital in Montana to earn The Joint Commission's Gold Seal of Approval for Advanced Certification in Perinatal Care; to have Western Montana's only Chest Pain Accreditation, and our Cancer Center is accredited by the Commission on Cancer in advanced clinical care, scientific research, and technological inventions. We have also been named the #1 Rehab Hospital in Montana by U.S. News & World Report, ranking care of patients recovering from events such as stroke, traumatic brain injury, and severe burns.
Manager - Business Growth Enablement
Service manager job in Helena, MT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25021305
Field Service Supervisor
Service manager job in Missoula, MT
The Field Service Supervisor manages the customer repair process, which is comprised of the oversight, management and coordination of service work in the assigned territory, and is the primary customer contact through the life of the repair. This includes all customer correspondence and documentation related to the repair from inquiry to invoice/follow-up. This role is also responsible for the growth and development of its assigned technicians. The purpose for this role is to ensure the highest levels of customer service possible are provided through constant communication with the technicians, support functions, and the customer. This position will also have the responsibility for effectively scheduling assigned Field Technicians in such a manner that promotes productivity and efficiency. The Field Service Supervisor will be intimate with each repair and will work closely with the Field Technicians to create and maintain the work order including story writing, segment creation, warranty/policy issues, etc. This single point of contact will ensure constant customer communication, customer consent and will virtually eliminate work order discrepancies.
ESSENTIAL FUNCTIONS:
Supervises employees. Performs annual performance reviews, oversees the development and administration of employee development plans and recommends compensation increases. Administers discipline; has authority to hire employees.
Completes assigned technician's annual performance appraisals on or before their anniversary dates.
Functions as primary point of contact for customers seeking service work. Answers and directs incoming Service calls.
Performs all sales functions (quotes, estimates, bids, etc.) for incoming phone calls and walk-in customers needing service work.
Qualifies the repair needs with the customer and collects the necessary information needed to accurately create a quote or estimate of repair.
Works closely with Service Pricing Group to provide an estimate or quote to the customer in adherence with Customer Care Standards.
Discounts shop labor rates to gain business as necessary.
Meets typical annual target of 22% PAD (may vary year over year) for annual profitability of the team and the store.
Works with field technicians to gain customer consent for quoted or estimated work prior to the repair.
Meets final repair performance versus quoted amounts expectations of on or under quote.
Manages marketing campaigns in partnership with Product Support Sales Representatives (PSSRs) that are designed to drive business into their assigned areas.
Works closely with PSSRs and other department's sales representatives (General Line, CAT Rental, Engine, etc.) to coordinate service opportunities in their assigned areas.
Evaluates all Warranty, Policy, and Service update issues that may be required for the particular type of machine being repaired.
Presents initial quote or estimate for work required to the customer and any ongoing changes to gain consent to move forward with the repair.
Duplicate
Adds, deletes or otherwise manages the different elements of a work order during the repair process, including: segments, charge codes, job notes, etc.
Uses the Service scheduling tool to schedule and maintain all aspects of the repair in the field and the shop specific to assigned team members and area.
Performs all necessary work functions in Microsoft A/X specific to the work order process by creating, maintaining and closing all work orders.
Coordinates with Field Technicians to ensure all job stories are accurately added to the work order prior to invoice
Owns responsibility for the productivity of the technicians assigned to the team.
Will be measured by and held accountable for invoicing service calls according to WIP turns metric.
Coordinates the usage, rental or purchase of special tooling needed to perform repair work.
Provides frequent communication of service status updates for each customer, as well as research, fact-finding, resolution and follow-up of customer questions and concerns so that nothing come as a surprise to the customers. Provides advice related to replace versus repair options.
Contacts the customer, after input from the Technician, with any up-sell items and explains the issue; then either gains consent to perform the work or directs technician to proceed without doing the work.
Discounts, credits and re-issues customer invoices as needed to ensure customer satisfaction
Makes internal policy decisions for the Service Department and will work with other departments to ensure the policy expenses from their areas are allocated to the appropriate internal accounts.
Meets the break-even goal for all goodwill and warranty decisions and the variance of those policy and warranty accounts at the end of the year.
Approves employees' work time and adjusts employee time on work orders as needed
Works directly with Field Technicians to ensure quality control measures have been effectively deployed.
Works with centralized functions concerning warranty, goodwill, policy, technical communications and any other relevant items associated with timely completion of the repair.
Finalizes all repair work by contacting the customer, reviewing the invoice in detail, and gaining consent to close.
Follows up with customers post repair to gauge customer satisfaction
Adheres to all customer care standards.
Actively cares and advocates safety at Western States. Adheres to and promotes all applicable safety policies, procedures and standards.
May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
Works within and promote corporate vision, mission, and values of the organization.
Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
Knowledge and use of Microsoft computer products or other comparable systems required.
Knowledge or ability to learn Microsoft AX, Infocast, and Sales Link.
Proven conflict resolution skills.
Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.
Ability to set and manage priorities.
Must be a self starter and able to work without supervision.
Consistent attendance.
EDUCATION AND EXPERIENCE:
Proof of high school diploma or General Education Degree (GED).
Associates Degree from an accredited vocational school preferred.
Five years minimum experience working on heavy equipment required. Caterpillar environment with hydraulic, engine and power-train experience preferred.
Minimum of one year previous supervisory experience required.
Valid driver's license and acceptable driving record required.
Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
Must be able to lift 50 pounds.
Must be able to meet all safety requirements for applicable safety policies.
This role is designated as safety-sensitive.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Senior Customer Solutions Engineer - IMS Professional Services
Service manager job in Helena, MT
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Seasonal Customer Service Supervisor
Service manager job in Helena, MT
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs).
+ Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs).
+ Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis.
+ Responsible for setting priorities and coordinating activities that align with set objectives and goals.
+ Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted.
+ Monitors issues and ensures that Service Level Agreements are met.
+ Identifies key issues and areas for improvement to streamline or implement new recommended procedures.
+ Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
+ Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination.
+ Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals.
+ Communicates and collaborates with management effectively to provide and analyze metrics and reports.
**Minimum Qualifications**
+ Bachelor's Degree preferred or equivalent relevant experience.
+ 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience.
**Other Job Specific Skills**
+ Excellent written and verbal communication skills.
+ Strong leadership and customer service skills.
+ Ability to organize and supervise staff for maximum efficiency.
+ Advanced problem solving and interpersonal skills.
+ Strong customer service approach.
+ Ability to build, coach and mentor effective teams.
+ Ability to maintain consistent progress towards set priorities.
+ Dedicated focus on accuracy and attention to detail.
+ Ability to remain calm and courteous towards customers, staff, and management in periods of stress.
+ Ability to develop and maintain good working relationships with all customers and co-workers.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
62,200 - 84,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Peri Operative Services Manager
Service manager job in Dillon, MT
Job DescriptionDescription:
The Perioperative Services Manager administers, supervises and coordinates all peri-operative services. The peri-operative manager is responsible for the overall direction, coordination and evaluation of the surgical services for the organization. The manager is responsible for budgeting; employee supervision; planning and directing work of employees; and addressing complaints and resolving problems within and between departments, continually collaborating with providers. This position evaluates clinical practices to maintain a high standard of care and implements improvements as needed.
Minimum Qualifications:
Incumbents with a strong background in peri-operative services management is necessary
A minimum of five (5) years' experience in peri-operative and/or in a healthcare/clinical background required
Consideration of education and related experiences may be evaluated for outstanding candidates
Previous surgical services management experience is required
BLS for non-clinical/licensed managers is required
ACLS is required for clinical/degreed managers.
Facility Information:
Barrett Hospital & HealthCare provides the people of southwestern Montana with quality healthcare services. Recognized as a leader in rural health facilities, we have been named as a Top 100 Critical Access Hospital for 14 years and a Top 20 CAH 7 times from among over 1300 critical access hospitals across the nation. We continually strive for clinical excellence, with patient safety our top priority. Barrett Hospital & Healthcare is an 18-bed facility with an impressive array of technology, ancillary services and a thriving physician clinic with regional respect for quality expertise.
About our Community:
Located in Dillon, Montana, our community is renowned for scenic outdoor experiences, including cross-country, downhill and backcountry skiing, blue ribbon fly-fishing, world-class hunting, and extensive hiking and biking opportunities. Nestled in the northern Rocky Mountains, the City of Dillon is home to an excellent school system and is home to the University of Montana Western campus. We invite you to join our team and enjoy an adventurous Montana lifestyle!
Benefits:
403(b) with Employer match
PTO/Sick Leave
Health insurance
Flexible Spending Account / Health Savings Account
Dental insurance
Vision insurance
Employee Assistance Program
Life insurance
Offering a variety of optional health and well-being plans
Requirements:
Assistant Store Manager
Service manager job in Helena, MT
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer.
Job Description:
Were looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, youll empower your team to deliver unforgettable magical moments for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!
Why Work With Us?
We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
Enjoy Associate discounts at our stores, available to you and eligible family members.
We have a range of global well-being programs focused on physical, financial, and emotional wellness.
Exciting career paths with growth opportunities
What Youll Do:
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.
About You:
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
If youre ready to bring your energy and passion, wed love to hear from you. Join us and be part of a place where every day is a chance to make a difference.
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2005 Cromell Dixon Lane
Location:
USA TJ Maxx Store 1341 Helena MTThis is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.RequiredPreferredJob Industries
Management
Loan & Member Services Supervisor
Service manager job in Great Falls, MT
Job Description
The Loan & Member Services Supervisor is a key leadership role within Montana Credit Union, responsible for overseeing front-line lending, indirect lending, and member service operations. This position provides direct oversight of loan officers, member service representatives, and support staff, ensuring exceptional member experiences, quality loan growth, and efficient day-to-day operations.
The Supervisor ensures compliance with internal policies, regulatory requirements, and industry best practices while fostering a high-performance, member-focused team. Working closely with other supervisors and senior leadership, this role contributes to Montana Credit Union's mission, supports member financial well-being, and drives operational excellence.
Guided by MCU's core values of Innovation, Dedication, Empowerment, and Authenticity, the Supervisor leads with integrity, builds strong relationships with members and staff, and cultivates a culture of accountability, collaboration, and continuous improvement.
Minimum Qualifications (Experience/Education)
•High school diploma or equivalent required; college-level coursework in Business, Finance, or a related field preferred.
•Minimum of 5 years of experience in consumer and indirect lending with demonstrated knowledge of lending policies and deposit services.
•At least 2 years of supervisory or leadership experience in a financial services environment preferred.
Competencies
•Leads with integrity, accountability, empathy, and fairness while modeling MCU's values.
•Inspires and empowers teams through coaching, delegation, and recognition.
•Applies sound judgment and critical thinking to lending, compliance, and staff management.
•Communicates clearly and professionally in written and verbal forms.
•Demonstrates adaptability, reliability, and problem-solving skills in dynamic environments.
•Promotes collaboration, continuous improvement, and member-focused service.
Knowledge, Skills, and Abilities
•Strong understanding of consumer and indirect lending, account services, credit risk, and compliance.
•Skilled in analyzing loan performance, staff productivity, and operational trends.
•Proficient in Microsoft Office and familiar with lending and core banking systems.
•Excellent organizational and time management skills, with the ability to prioritize competing responsibilities.
•Proactive, solution-oriented, and committed to continuous improvement.
•Comfortable coaching staff, facilitating meetings, and presenting information clearly.
Supervisor Therapy Services | Conrad Rehab
Service manager job in Conrad, MT
This position supervises and oversees a team within the assigned area(s). Serves as a resource and provides guidance and expertise to subordinates in the assigned area(s). Serves as a member of the care coordination team and ensures the team is effectively optimizing quality, patient satisfaction, and utilization of services.
Our Mission: Quality, compassionate care for all.
Our Vision: Reimagine health care through connection, service and innovation.
Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
Qualifications:
Current Montana licensure in one (1) of the following required:
Physical Therapy
Occupational Therapy
Speech Therapy
Minimum of one (1) year leadership experience required.
Minimum of one (1) year clinical experience in assigned area(s) required.
Current CPR certification required as applicable to assigned area(s).
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Commitment to working in a team environment and maintaining confidentiality as needed.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
Job Specific Duties:
Implements specific/individualized treatment plans in accordance with principles of therapy, practice, professional and governmental regulations and standards.
Provides clinical consultation of care and services as applicable to assigned area(s).
Performs audits of therapy documentation and billing. Ensures accuracy and consistency with CMS, Medicaid, and Medicare Part A & B reimbursement submissions as applicable to assigned area(s).
Assists leadership and makes recommendations in regards to operating and capital budgets for assigned area(s).
Leads the hiring process, preparation and delivery of evaluations and corrective action for assigned staff.
Supervisors may be expected to perform the following tasks regularly:
Creates work schedule and assigns employees to specific work tasks.
Trains and/or coordinates the training of assigned staff.
Oversees and coordinates successful completion of employees' competency assessments and required training.
Acts as point-of-contact/subject matter expert for assigned staff.
Leads and/or coordinates compliance and quality efforts.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Maintains regular and consistent attendance as scheduled by department leadership.
Shift:
Day Shift - 8 Hours (United States of America)
Schedule:
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
Auto-ApplyLevel III Advanced Services Technician (AUT, PAUT, TOFD, ET, DR/CR) - Billings, MT
Service manager job in Billings, MT
Job Details Billings, MTDescription
• Develop advance examination techniques of materials in accordance with procedures, codes, standards, and specifications. • Be thoroughly familiar with the scope and limitations of the methods for which qualified and exercise assigned responsibility for OJT and guidance of trainees
• Interface with department managers and clients to determine scope of work and work priorities in order to meet customer expectations.
• Be able to prepare written instructions and to organize and report the results of examinations.
• Work independently and support team members. Perform other job related tasks as needed and assigned by supervisors.
• Administer examinations (written and practical) and providing training to Level II Technicians and Trainees.
Perform other job-related tasks as assigned by management
Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections . Knowledge of NDT equipment . High School Diploma or equivalent Requirements . Complete and pass a DISA Background check .
Complete and pass all required Drug Screens . Complete and pass site specific safety council . MUST TEST OUT IN ALL REQUIRED METHODS WITH XCEL
Qualifications
• Level III UT with PAUT certification required.
• 5+ years of UT/PAUT experience.
• Travel required.
• Additional NDT Level III preferred (MT/PT/ET/VT/RT - CR/DR) - Meet the minimum requirements of an NDT Level III Technician; provide documentation of education, training, and experience in the applicable NDT method(s); have a working knowledge of industrial environments and general manufacturing processes; ability to effectively communicate with other departments, and customers to report issues and solve problems.
Desired Competencies: Strong work ethic. Dependable, Exceptional safety and quality awareness. Mechanical aptitude. Adaptable to changing schedules. Exceptional attention to detail. Teamwork. Ability to follow directions and procedures XCEL NDT, LLC. is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law
Work Conditions/Physical Requirements:
Move, carry and lift objects in excess of 50 pounds
Climb and perform work from ladders, stairs and scaffolding in excess of 100 feet, continuously throughout shift
Be able to climb ladders and platforms up to 250 feet with a harness and lanyard
Be able to step up into vehicles or onto equipment
Work extended hours and stand for extended periods of time
Work in indoor and outdoor environments in conditions of extreme heat and cold
Work in and near industrial hazards
Manager - Business Growth Enablement
Service manager job in Helena, MT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25021315
Plant Services Supervisor (Exempt)
Service manager job in Great Falls, MT
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Assists in administering and supervising the projects and construction program to ensure the uninterrupted operation of the entire physical plant. Participates in the development and applications of standards of quality and productivity for the Maintenance Department. Supervises and directs personnel in the use of policies, procedures, and standards of work performance for maintenance and repair of equipment, buildings and building systems.
Responsible for all aspects of staff management, departmental management, and for creating a professional practice environment that focuses on the customer.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
High School Diploma or equivalent preferred.
Technical training in electrical, electronic, mechanical, hydraulic, refrigeration, etc., is highly desirable.
Class 2 boilers license desirable, Class 3 preferred.
Must have a minimum of three (3) to five (5) years' experience in building maintenance and/or plant operations.
Minimum of two (2) years' supervisory experience preferred.
Auto-ApplyField Service Supervisor
Service manager job in Missoula, MT
The Field Service Supervisor manages the customer repair process, which is comprised of the oversight, management and coordination of service work in the assigned territory, and is the primary customer contact through the life of the repair. This includes all customer correspondence and documentation related to the repair from inquiry to invoice/follow-up. This role is also responsible for the growth and development of its assigned technicians. The purpose for this role is to ensure the highest levels of customer service possible are provided through constant communication with the technicians, support functions, and the customer. This position will also have the responsibility for effectively scheduling assigned Field Technicians in such a manner that promotes productivity and efficiency. The Field Service Supervisor will be intimate with each repair and will work closely with the Field Technicians to create and maintain the work order including story writing, segment creation, warranty/policy issues, etc. This single point of contact will ensure constant customer communication, customer consent and will virtually eliminate work order discrepancies.
ESSENTIAL FUNCTIONS:
* Supervises employees. Performs annual performance reviews, oversees the development and administration of employee development plans and recommends compensation increases. Administers discipline; has authority to hire employees.
* Completes assigned technician's annual performance appraisals on or before their anniversary dates.
* Functions as primary point of contact for customers seeking service work. Answers and directs incoming Service calls.
* Performs all sales functions (quotes, estimates, bids, etc.) for incoming phone calls and walk-in customers needing service work.
* Qualifies the repair needs with the customer and collects the necessary information needed to accurately create a quote or estimate of repair.
* Works closely with Service Pricing Group to provide an estimate or quote to the customer in adherence with Customer Care Standards.
* Discounts shop labor rates to gain business as necessary.
* Meets typical annual target of 22% PAD (may vary year over year) for annual profitability of the team and the store.
* Works with field technicians to gain customer consent for quoted or estimated work prior to the repair.
* Meets final repair performance versus quoted amounts expectations of on or under quote.
* Manages marketing campaigns in partnership with Product Support Sales Representatives (PSSRs) that are designed to drive business into their assigned areas.
* Works closely with PSSRs and other department's sales representatives (General Line, CAT Rental, Engine, etc.) to coordinate service opportunities in their assigned areas.
* Evaluates all Warranty, Policy, and Service update issues that may be required for the particular type of machine being repaired.
* Presents initial quote or estimate for work required to the customer and any ongoing changes to gain consent to move forward with the repair.
* Duplicate
* Adds, deletes or otherwise manages the different elements of a work order during the repair process, including: segments, charge codes, job notes, etc.
* Uses the Service scheduling tool to schedule and maintain all aspects of the repair in the field and the shop specific to assigned team members and area.
* Performs all necessary work functions in Microsoft A/X specific to the work order process by creating, maintaining and closing all work orders.
* Coordinates with Field Technicians to ensure all job stories are accurately added to the work order prior to invoice
* Owns responsibility for the productivity of the technicians assigned to the team.
* Will be measured by and held accountable for invoicing service calls according to WIP turns metric.
* Coordinates the usage, rental or purchase of special tooling needed to perform repair work.
* Provides frequent communication of service status updates for each customer, as well as research, fact-finding, resolution and follow-up of customer questions and concerns so that nothing come as a surprise to the customers. Provides advice related to replace versus repair options.
* Contacts the customer, after input from the Technician, with any up-sell items and explains the issue; then either gains consent to perform the work or directs technician to proceed without doing the work.
* Discounts, credits and re-issues customer invoices as needed to ensure customer satisfaction
* Makes internal policy decisions for the Service Department and will work with other departments to ensure the policy expenses from their areas are allocated to the appropriate internal accounts.
* Meets the break-even goal for all goodwill and warranty decisions and the variance of those policy and warranty accounts at the end of the year.
* Approves employees' work time and adjusts employee time on work orders as needed
* Works directly with Field Technicians to ensure quality control measures have been effectively deployed.
* Works with centralized functions concerning warranty, goodwill, policy, technical communications and any other relevant items associated with timely completion of the repair.
* Finalizes all repair work by contacting the customer, reviewing the invoice in detail, and gaining consent to close.
* Follows up with customers post repair to gauge customer satisfaction
* Adheres to all customer care standards.
* Actively cares and advocates safety at Western States. Adheres to and promotes all applicable safety policies, procedures and standards.
* May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
* Works within and promote corporate vision, mission, and values of the organization.
* Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
* Knowledge and use of Microsoft computer products or other comparable systems required.
* Knowledge or ability to learn Microsoft AX, Infocast, and Sales Link.
* Proven conflict resolution skills.
* Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.
* Ability to set and manage priorities.
* Must be a self starter and able to work without supervision.
* Consistent attendance.
EDUCATION AND EXPERIENCE:
* Proof of high school diploma or General Education Degree (GED).
* Associates Degree from an accredited vocational school preferred.
* Five years minimum experience working on heavy equipment required. Caterpillar environment with hydraulic, engine and power-train experience preferred.
* Minimum of one year previous supervisory experience required.
* Valid driver's license and acceptable driving record required.
* Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
* Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
* Must be able to lift 50 pounds.
* Must be able to meet all safety requirements for applicable safety policies.
This role is designated as safety-sensitive.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.