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Service manager jobs in Montana - 747 jobs

  • Store Manager

    Staples, Inc. 4.4company rating

    Service manager job in Helena, MT

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT #LI-VL1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $37k-51k yearly est. Auto-Apply 2d ago
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  • Director of Generator Service and Parts

    HM Cragg 3.8company rating

    Service manager job in Billings, MT

    Job Description Director of Generator Service and Parts The Director of Generator Service and Parts is a role supporting the growth of HM Cragg's generator business. This person will lead the Company's entire Generator Service business and have full P&L responsibility for that business and is responsible for the overall results and supervision of the Field Service, Parts, and Shop Service teams located in the Corporate Headquarters in Minnesota, Montana, and future service locations. This position will reside in Montana and will also have full responsibility for facility operations in this location. They will also serve in a leadership role representing the Montana office and its employee owners to preserve continuity with the Company's mission, vision, and values. The Director of Generator Service and Parts will implement and manage operational tools, procedures, and processes and hold team members accountable for their use and completion. The person in this role will hire, manage, and develop the Leadership talent of this business and will hold the team members accountable for achieving department goals and objectives. This person will work closely with the Chief Operating Officer and Finance to maintain and/or improve the profitability of the Generator Service, Parts, and Shop departments by increasing efficiencies and strengthening quality and customer satisfaction. Significant emphasis will be to ensure sufficient staffing levels are maintained and in the proper geographical locations to meet client needs and contracts. Reporting Relationship: The Director of Generator Service and Parts reports to the Chief Operating Officer Responsibilities/Accountabilities: · Lead the growth and performance of Generator Service, Parts, and Shops in Minnesota, Montana, and future locations · Collaborate with the COO, Product Sales, and Marketing team to develop service products, account strategy, staffing needs, and vendor relations · Represent the TWE Montana office as the highest-level on-site leader and serve as a liaison to HM Cragg Leadership to meet the Company's mission, vision, and values · Provide coaching, mentoring and career development plans for all direct reports · Lead customer service functions to ensure client satisfaction; hold team accountable for solving issues and completing requests promptly · Oversee scheduling to meet customer needs in the most efficient and cost-effective manner · Report weekly with the Chief Operating Officer to ensure resolution of escalated people and work issues · Manage department tools, processes, policies, and procedures · Provide financial, project, and job data and report to the Chief Operating Officer as needed · Work with the customer service team on past due AR and invoicing · Oversee facilities and grounds to ensure good housekeeping and that areas are free of safety concerns · Ensure service team members are up to date on safety and technical training, equipment updates, OSHA standards, compliance requirements, and industry standards · Utilize ERP and reporting systems to track departmental performance and drive data-informed decisions · Monitor and manage department-level budgeting, including P&L responsibilities, to ensure financial targets are met · Perform additional duties as assigned Requirements: Skills/Knowledge · Leadership - Continually develops skills and encourages growth; inspires and motivates others to perform successfully · Business Acumen - Contributes to profits and revenue, understands business implications of decisions, demonstrates knowledge of market and competition · Problem Solving - Innovative, analytical, inquisitive; develops creative solutions · Critical Thinking - Approaches complex situations strategically, weighs multiple variables, and makes sound decisions · Digital Aptitude - Efficient in Microsoft Suite, ERP, CRM, and comfortable learning and using business software platforms, analytics tools, and service technology to support operations · Project Management - Effective coordination, implementation, and change management skills · Driven - Works with a sense of urgency, has a strong desire to succeed · Organization - Attention to detail, thorough, creates efficiency; strong ability to work independently; successful time-management; proven ability to multitask and prioritize in a fast-paced, dynamic environment · Communication - Proficiency in verbal, written, and listening skills; ability to write reports and business correspondence, and to effectively present information and respond to questions from groups of managers, clients, applicants, and others · Client Service - Conducts self professionally; skillfully and efficiently manages client needs, always responds promptly to clients, treats others with respect with an emphasis on understanding, meeting and exceeding customer expectations · Interpersonal - Maintains confidentiality, keeps emotions under control, approaches others tactfully, works with honesty, integrity, and ethics · Innovation - Brings new ideas to the table · Teamwork - Balances team and individual goals, exhibits objectivity and openness to others' ideas and viewpoints, gives and welcomes feedback · Financial Acumen - Understands budgeting processes, cost analysis, and departmental P&L responsibilities Qualifications · 4-year degree in Business preferred · 5+ years of people leadership and management · 5+ years of project management · Industrial Generator industry experience is a plus · Strong technical aptitude Travel and hours expectations: · Travel within the territory as needed to spot check job workmanship, safety, and facilities · Travel to all office locations as needed · Office hours as required to serve all internal and external stakeholders effectively
    $63k-86k yearly est. 5d ago
  • Perioperative Services Manager

    Rural Staffing Services

    Service manager job in Montana

    Employment Type: Full-Time The Perioperative Services Manager provides leadership and oversight for all aspects of surgical and procedural care. This position ensures quality, safety, and compassionate service across the perioperative continuum supporting both clinical excellence and team well-being. Responsibilities Direct, coordinate, and evaluate all perioperative departments including OR, PACU, and sterile processing. Collaborate with physicians and department leads to maintain high standards of care and efficient operations. Develop, monitor, and manage budgets; oversee staffing, scheduling, and performance evaluations. Lead continuous improvement initiatives, regulatory compliance, and staff development. Foster a positive, accountable, and mission-driven work culture aligned with rural values. Qualifications Current RN license (required). Minimum 5 years of perioperative nursing or management experience. Strong leadership, organization, and communication skills. BLS and ACLS required; CNOR or advanced certification preferred. Proven ability to collaborate effectively across interdisciplinary teams. What Makes This Role Special This isn't just leadership, its stewardship. Our rural hospitals depend on strong leaders who can guide teams, nurture collaboration, and bring calm confidence to the OR. Here, you'll lead with purpose and see the impact of your work every single day.
    $49k-81k yearly est. 60d+ ago
  • Director Perioperative Services

    Surgery Partners Careers 4.6company rating

    Service manager job in Great Falls, MT

    At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth. POSITION OVERVIEW: Responsible for delivery of quality patient care that promotes safety and well-being of patients. Plans, directs, coordinates and evaluates the overall Perioperative and nursing practice and administrative activities. Organizes, plans and directs nursing service functions and activities. Is responsible for Perioperative Services program development, policies and procedures of nursing care and staff education and competency development. Ensures compliance with nursing care standards established by commissions, federal, state and local regulatory agencies and adherence to institutional objectives and policies pertaining to nursing. Maintains open communication with all staff to promote improvement in performance. This position requires a sound knowledge of nursing and management practice and exceptional demonstrated leadership abilities. receives direction from: Hospital CNO and Medical Director. EDUCATION: Bachelor of Nursing Degree, preferred EXPERIENCE: Minimum of 2-5 years experience in the Operating Room/Perioperative setting Minimum of 2-5 years of progressively higher supervisory/administrative/management experience LICENSE/CERTIFICATIONS: Current Montana RN Licensure KNOWLEDGE/SKILLS/ABILITIES: Requires knowledge of federal and state regulatory agency standards related to perioperative areas. Cognitive and technical knowledge and the ability to progressively manage care delivery across the continuum of care within the perioperative setting. Knowledge of basic nursing principles and procedures, AORN standards, ASPAN standards, and principles of asepsis. Coaching and counseling of subordinates; time management; and delegation. Interviewing and strong human resource as well as exceptional communication skills required. NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS: If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Drug Screening Health and Immunizations Screening ABOUT US: In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties. Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology. ABOUT GREAT FALLS: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $111k-157k yearly est. 5d ago
  • Director, SUD and Crisis services

    Western Montana Mental Health Center 3.5company rating

    Service manager job in Missoula, MT

    Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? If you want to join a team where community is at the heart of what we do, come join the WMMHC team and make a difference! Visit our career center at ***************************** today! DESCRIPTION: Director of Substance Use Disorder and Crisis Services Location: Missoula, MT Annual Salary: $85985.00 - 116,333.00 DOE/DOQ Closing Date: Open until filled; application review will begin immediately The Director of Substance Use Disorder and Crisis Services is responsible for overseeing and managing all clinical and operational functions within the Substance Use Disorder and Crisis programs. This position provides leadership, supervision, and direction to clinical and support staff, ensuring the delivery of high quality services that meet the needs of clients and the community. The Director of Substance Use Disorder and Crisis ensures a multidisciplinary approach to process improvement and service accountability. Full-time employees are eligible to participate in a comprehensive employee benefits program that includes paid time off, health insurance, life and long-term disability insurance, health and dependent care reimbursement accounts, a 403 (b) retirement account with a company match, and other voluntary coverage options. JOB QUALIFICATIONS: The Director of Substance Use Disorder and Crisis Services will have advanced knowledge of Substance Use Disorders and Crisis programing. They will have experience managing employees, implanting clinical policies, procedures, and protocols, departmental budgets, collaborating with other departments and community members, and ensuring clinical services are delivered in a person- centered, culturally competent, and trauma-informed manner. Minimum Qualifications: Graduation from an accredited college with a Master's Degree in Social Work, Counseling, Psychology, or related field. Valid MT Licensure as a Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC) or equivalent. Valid Licensure as Licensed Addiction Counselor required. Minimum of five (5) years of experience in the field of behavioral health services. Minimum of three (3) years of supervisory/leadership experience. Ability to pass a background check upon offer of employment Current expertise in de-escalation techniques Valid current driver's license with good driving record. If you have questions or wish to review the job description and summary of benefits, please email *****************.
    $86k-116.3k yearly Auto-Apply 60d+ ago
  • Lead Service Technician

    Tri-County Heating and Cooling

    Service manager job in Livingston, MT

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Tri-County Heating & Cooling in Livingston, Montana, is looking for a highly experienced LEAD HVAC-R service technician(s) to join our team in serving our local accounts. We currently service high-profile commercial, multi-family, and hi-end residential systems, as well as all make and models of units. Standard technician tools are required. We are looking for a hardworking, dependable person who wants to be a part of our team. Must have a clean driving record, be insurable, be presentable and show up on time. Candidate must be able to operate the service system thru an iPad system. Benefits include after 90 days probation period; 5 Major Paid Holidays, Medical/ Dental/ Vision/ with a portion of spouse/family paid. 401K/with 3% match. 1 week vacation after 1 year of employment. Competitive compensation based on experience. Job Type: Full-time Pay: *DOE must have a minimum of 5 years experience as a LEAD HVAC-R Service Technician. Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Holiday Pay Schedule: Monday - Friday 40hrs a week with the option of 4-10's during the summer months. Ability to commute: Livingston, MT 59047: Reliably commute or planning to relocate before starting work (Required) Experience: HVAC-R: 5 year (Preferred) License/Certification: EPA Type II (Required) Compensation: $35.00 - $45.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
    $35-45 hourly Auto-Apply 60d+ ago
  • SSO Global Service Solutions Product Manager

    Ralliant

    Service manager job in Helena, MT

    Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00
    $76k-118k yearly est. 34d ago
  • Support Services Manager

    First Call Computer Solutions

    Service manager job in Missoula, MT

    Full-Time | In-Office - Missoula| Monday-Friday, 8am-5pm (flexibility ) Base Salary + Variable (TAE): $75,000-$85,000 DOE Benefits: Health, Dental, Vision, 401(k), Paid Time Off, Professional Development Opportunities, Cell phone reimbursement, Paid parking, Team bonding events Reports To: CIO & VP of IT Services Department: Support Services Position Summary The Support Services Manager maintains the operational engine of our service delivery; driving consistency, responsiveness, accuracy, and predictable outcomes that keep clients productive and satisfied. As both a leader and senior technical resource, you will mentor Support Technicians, guide department priorities, and serve as an escalation point for complex technical issues. You will lead performance standards, shape processes, enforce documentation and service expectations, and ensure excellence across all tickets, incidents, and escalation activities. You will collaborate closely with Central Services, Business Services, Professional Services, and Security Services to reduce variables, mitigate risk, and sustain a secure, stable client experience. Success in this role requires expert-level knowledge of Support operations, strong leadership, excellent communication, and the ability to manage both remote and in-office resources with calm, disciplined execution. The Role This is a hands-on leadership role responsible for stabilizing operations, developing people, and elevating the day-to-day support experience for clients. You will drive clarity, remove roadblocks, and maintain rigorous service reliability while fostering an accountable and high-performing Support team. You will ensure continuity of service delivery, uphold standards, and champion the mission of creating world-class IT relationships. What You'll Do Lead, mentor, and develop Support Technicians across onsite and remote environments. Maintain a culture of ownership, clarity, accountability, and superior service delivery. Ensure consistent ticket flow, prioritization, and escalation handling. Serve as senior technical escalation point for complex issues. Monitor metrics and operational dashboards; use data to adjust workload and processes. Enforce response, resolution, and documentation standards to maintain client experience consistency. Identify recurring issues and lead cross-department improvement initiatives. Manage staffing, workload, scheduling, and daily operational performance. Recruit, onboard, and train Support team members. Communicate departmental progress to leadership and key collaborators. Lead meetings that drive accountability, clarity, and measurable outcomes. Partner with Central, Professional, Business, and Security Services to ensure predictable, secure service delivery. What We're Looking For Proven ability to lead high-performing technical teams with confidence and clarity. Strong communicator capable of building trust with clients, staff, and leadership. Knowledge of and experience with support operations, ticketing systems, and MSP workflows. Calm, dependable presence during escalations and pressure-driven situations. Highly organized, detail-focused, adaptable, and self-motivated. Adept at using data to monitor performance, adjust processes, and improve outcomes. Skilled in identifying root causes and driving cross-team operational improvements. Committed to delivering predictable, secure, and timely IT services. Position Roles and Responsibilities Build a reliable, accountable, and engaged team aligned with performance standards and service goals. Create clarity of roles, goals, and expectations for team members. Foster strong internal relationships to produce outcomes across departments. Provide guidance on technical escalations and ensure issues are resolved effectively. Maintain stability in ticket queues by meeting daily response, resolution, and communication goals. Ensure consistent use of tools, documentation practices, and support workflows. Monitor KPIs such as utilization, backlog health, ticket volume, time per ticket, and resource capacity. Communicate progress, challenges, and improvements to management and leadership. Resource Profile Skills & Abilities Leadership and team development across remote and in-office environments. High emotional intelligence and the ability to maintain composure under pressure. Strong analytical and problem-solving skills Strong organizational skills with the ability to manage competing priorities. Excellent written and verbal communication. Technical depth sufficient to handle escalations and guide staff. Education & Certifications AAS/AS/BS in Information Technology, or equivalent IT certifications. Leadership or management training preferred. Experience 6-10 years in technical support, with 3-5 years in a leadership role. MSP/managed services experience is strongly preferred. Strong experience with PSA systems, scheduling tools, and troubleshooting platforms.
    $75k-85k yearly 47d ago
  • Irrigation Service Manager

    D2B Groups

    Service manager job in Missoula, MT

    D2B Groups is seeking a dedicated and experienced Irrigation Service Manager to oversee our irrigation services division. In this role, you will be responsible for managing a team of technicians, ensuring effective installation, maintenance, and repair of irrigation systems for residential and commercial properties. Your leadership will be crucial in delivering high-quality services and ensuring customer satisfaction. Key Responsibilities: Manage and supervise the irrigation service team to ensure projects are completed efficiently and on time. Develop service schedules and allocate resources effectively to meet client demands. Conduct site assessments to evaluate client needs and recommend appropriate irrigation solutions. Ensure compliance with safety regulations and irrigation best practices. Train and mentor team members to enhance their skills and knowledge in irrigation technology and systems. Monitor service performance, inspect work quality, and implement continuous improvement initiatives. Maintain strong relationships with clients, providing exceptional customer service and addressing any inquiries or concerns. Requirements 5+ years of experience in irrigation services management or a related field. Proven experience in managing a team of technicians. Strong knowledge of irrigation systems, designs, and installation processes. Excellent leadership, organizational, and communication skills. Ability to analyze data and implement service improvement strategies. Customer-oriented with a strong commitment to service excellence. Valid driver's license and ability to travel to job sites as required. Certifications related to irrigation (e.g., Certified Irrigation Contractor) are a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays)
    $49k-84k yearly est. Auto-Apply 35d ago
  • Services Experience Manager - Missoula MT

    Best Buy 4.6company rating

    Service manager job in Missoula, MT

    As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management. What you'll do Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals Drive revenue and operating income growth by tailoring your leadership to each location's needs Basic qualifications 2 years of experience as a supervisor or manager in business, military or related fields 2 years of experience in sales, customer service or consumer electronics repair 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications Inventory control and/or technology repair experience Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
    $41k-54k yearly est. 14d ago
  • Senior Services Therapy Technician (Registry)

    Benefis Health System 4.5company rating

    Service manager job in Great Falls, MT

    Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Responsible for providing specific treatment only as directed by the Occupational/Physical/Speech Therapist. Adheres to standards of physical medicine practice for neonate, pediatric, adolescent, geriatric patients and the general patient population. Assists patients to reach their maximum performance and level of functioning, while learning to live within the limits of their capabilities. Participates in all infection control, departmental equipment training, organizational safety and fire safety programs. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: High School diploma or equivalent. Current BCLS certification preferred.
    $76k-96k yearly est. Auto-Apply 60d+ ago
  • Director of Acute Care Services

    5 Star Recruitment 3.8company rating

    Service manager job in Missoula, MT

    The Acute Care Services Clinical Director works under the direction and supervision of the Chief Nursing Officer. The Acute Care Director functions as an integral member of the patient care team, responsible for the clinical direction of staff members, quality outcomes, and financial health of the reporting units. The Acute Care Director has the 24/7 responsibility for the effective implementation of the philosophy, policies and procedures, goals of the hospitals and the department and their effect on patient care. This individual serves as the expert, role model and resource to the clinical team and care integrator for patients. The shifts will vary to meet the needs of both nightshift and dayshift staff. The Acute Care Services Director exercises autonomy in performing the assigned responsibilities and functions cooperatively with staff and management to support the mission, vision values and strategic plan of us. This Acute Care Services Director works closely with all members of the Leadership Council and oversees a house-wide, functional, multidisciplinary, and service oriented team that includes the ICU/PCU, Medical/Surgical, and Rehab Nursing Units. PRIMARY (ESSENTIAL) DUTIES Oversees the development and implementation and assists the Acute Care Manager with staff education and orientation to train and develop effective and efficient staff. Works with Acute Care Manager and House Administrator to ensure that enough qualified nursing personnel are assigned for each unit/shift to meet the patients needs. Assists in the interview and hiring process and the employee annual evaluation process. Helps to implement quality and safety standards and audit for compliance and ongoing process improvement. Represents the Acute Care Services unit through departmental and assigned committee meetings. Participates in the developing and updating of department policy and procedures. Manage budget and resources for each unit, ensuring optimal utilization while minimizing costs. Works closely with the Acute Care Manager to understand and manage the correct productivity for the units. Regularly rounds on the units and is visible for staff. Participates in problem-solving issues and communicates openly with all members of the team. Maintain regular communication with the Senior Leadership Team, providing updates on unit progress, discussing strategic initiatives, and obtaining valuable input to ensure the Acute Care division continues to meet its operational and clinical goals. This communication will involve offering critical insights, raising concerns promptly, and providing constructive solutions for consideration. Based on primary staffing needs may need to take a patient assignment or be a resource for staff. EDUCATION AND EXPERIENCE Minimum Education: Bachelors degree in a Nursing or eligible license in the state of Montana required. Masters degrees in Nursing, Business, or Leadership/Management preferred. ACLS, ONS certification, Healthcare Provider BLS within 3 months of hire. Preferred Certification(s): Certification in specialty preferred. Minimum Work Experience: 5 years or more experience as an Acute Care Clinical Leader required. Experience as a Unit Level Director strongly preferred. Competency of RN for Med/Surg or ICU. 2 years or more experience as a bedside RN. Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects. Experience with a team with a variety of skill levels including new graduate RNs. Experience with Electronic Medical Records. Required Skills: Exhibits pride of ownership and is customer focused, strategically oriented, demonstrates teamwork, and delegates appropriately. Strong interpersonal and customer service skills. Ability to manage multiple tasks. Requires excellent written and oral communications, presentation, and computer/pc skills. Proficiency in Microsoft Office and other related software. Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects. Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice. Required Citizenship / Work Permit / Visa Status Must be a US Citizen, no Visa Sponsorships supported Must-Haves Must have union experience. 5 years or more experience as an Acute Care Clinical Leader required. Competency of RN for Med/Surg or ICU. Nice to Haves Experience as a Unit Level Director strongly preferred. Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects. 2 years or more experience as a bedside RN.
    $82k-138k yearly est. 60d+ ago
  • Director of Acute Care Services 64662

    Cephas Consultancy Services

    Service manager job in Missoula, MT

    This is a full time (0.8 - 1.0 Status) day shift Acute Care Director position in Acute Care Services department The Acute Care Services Clinical Director works under the direction and supervision of the Chief Nursing Officer. The Acute Care Director functions as an integral member of the patient care team, responsible for the clinical direction of staff members, quality outcomes, and financial health of the reporting units. The Acute Care Director has the 24/7 responsibility for the effective implementation of the philosophy, policies and procedures, goals of the hospitals and the department and their effect on patient care. This individual serves as the expert, role model and resource to the clinical team and care integrator for patients. The shifts will vary to meet the needs of both nightshift and dayshift staff. The Acute Care Services Director exercises autonomy in performing the assigned responsibilities and functions cooperatively with staff and management to support our mission, vision values and strategic plan.This Acute Care Services Director works closely with all members of the Leadership Council and oversees a house-wide, functional, multidisciplinary, and service oriented team that includes the ICU/PCU, Medical/Surgical, and Rehab Nursing Units.PRIMARY (ESSENTIAL) DUTIES Oversees the development and implementation and assists the Acute Care Manager with staff education and orientation to train and develop effective and efficient staff. Works with Acute Care Manager and House Administrator to ensure that enough qualified nursing personnel are assigned for each unit/shift to meet the patient's needs. Assists in the interview and hiring process and the employee annual evaluation process. Helps to implement quality and safety standards and audit for compliance and ongoing process improvement. Represents the Acute Care Services unit through departmental and assigned committee meetings. Participates in the developing and updating of department policy and procedures. Manage budget and resources for each unit, ensuring optimal utilization while minimizing costs. Works closely with the Acute Care Manager to understand and manage the correct productivity for the units. Regularly rounds on the units and is visible for staff. Participates in problem-solving issues and communicates openly with all members of the team. Maintain regular communication with the Senior Leadership Team, providing updates on unit progress, discussing strategic initiatives, and obtaining valuable input to ensure the Acute Care division continues to meet its operational and clinical goals. This communication will involve offering critical insights, raising concerns promptly, and providing constructive solutions for consideration. Based on primary staffing needs may need to take a patient assignment or be a resource for staff. EDUCATION AND EXPERIENCEMinimum Education: Bachelor's degree in a Nursing or eligible license in the state of Montana required. Master's degrees in Nursing, Business, or Leadership/Management preferred. ACLS, ONS certification, Healthcare Provider BLS within 3 months of hire. Preferred Certification(s): Certification in specialty preferred. Minimum Work Experience: 5 years or more experience as an Acute Care Clinical Leader required. Experience as a Unit Level Director strongly preferred. Competency of RN for Med/Surg or ICU. 2 years or more experience as a bedside RN. Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects. Experience with a team with a variety of skill levels including new graduate RN's. Experience with Electronic Medical Records. Required Skills: Exhibits pride of ownership and is customer focused, strategically oriented, demonstrates teamwork, and delegates appropriately. Strong interpersonal and customer service skills. Ability to manage multiple tasks. Requires excellent written and oral communications, presentation, and computer/pc skills. Proficiency in Microsoft Office and other related software. Demonstrated success with tabulating, collaborative work with physicians, project management and process improvement projects. Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the responsibilities, assigned with or without notice.Culture & PerksLeading the Way in Patient Care We are a licensed 150 bed hospital comprising adult and pediatric health care delivery systems. We are proud to be the only hospital in Montana to earn The Joint Commission's Gold Seal of Approval for Advanced Certification in Perinatal Care; to have Western Montana's only Chest Pain Accreditation, and our Cancer Center is accredited by the Commission on Cancer in advanced clinical care, scientific research, and technological inventions. We have also been named the #1 Rehab Hospital in Montana by U.S. News & World Report, ranking care of patients recovering from events such as stroke, traumatic brain injury, and severe burns.
    $76k-131k yearly est. 60d+ ago
  • Director of Acute Care Services

    Uplevel Sourcing

    Service manager job in Missoula, MT

    Are you ready to make a significant impact as a Director of Acute Care Services in the stunning landscapes of Montana? We're seeking an experienced and dynamic leader to join our team at our 140-bed medical center. As the Acute Care Services Clinical Director, you'll be the linchpin of our patient care team, reporting directly to the Chief Nursing Officer. Your role will encompass a broad spectrum of responsibilities, from providing clinical direction to staff members to ensuring exceptional quality outcomes and maintaining the financial health of our reporting units. Why Montana? Imagine embracing the beauty of Montana's picturesque landscapes, complemented by the satisfaction of leading a cohesive team toward exemplary patient care. Montana offers a lifestyle that seamlessly integrates work and nature, promising a fulfilling professional and personal journey. Primary Responsibilities: Leadership & Development: Spearhead the development and implementation of strategies, offering expertise in staff education and orientation to foster efficient and effective teams. Optimized Staffing: Collaborate with the Acute Care Manager and House Administrator to ensure adequate nursing personnel are assigned for each unit/shift, catering to patient needs. Quality Assurance: Drive the implementation of quality and safety standards, conducting audits for compliance and fostering continuous process improvement. Budget Management: Take charge of unit budgets and resources, ensuring optimal utilization while maintaining cost-effectiveness. Team Collaboration: Act as a liaison between the Acute Care Services unit and various committees, contributing to policy and procedure development and updates. Strategic Communication: Maintain regular communication with the Senior Leadership Team, offering insights, addressing concerns, and proposing constructive solutions for the unit's operational and clinical goals. Education and Experience Requirements: Bachelors degree in Nursing, with a preference for Masters degrees in Nursing, Business, or Leadership/Management. RN license in the state of Montana, or compact state, required Competency of RN for Med/Surg or ICU Certification in specialty preferred, along with at least 5 years of experience as an Acute Care Clinical Leader and demonstrated success in collaborative work with physicians and process improvement projects. Proficiency in Microsoft Office and Electronic Medical Records is essential. Why Join Us? Join our team and unlock a world of opportunities! In addition to the chance to lead and innovate in acute care in beautiful Montana, we offer an enticing package. You'll receive a competitive salary commensurate with your expertise, accompanied by a rich array of employee benefits. As an added incentive, we provide a negotiable signing bonus and relocation bonus to assist you in making the move to our vibrant community. This is your chance to not only excel in your career but also embrace the scenic wonders of Montana while enjoying a fulfilling work-life balance. Apply today and let your professional journey flourish amidst the splendor of our breathtaking surroundings! If you're ready to embrace this exciting opportunity and lead our Acute Care Services to new heights amidst Montana's breathtaking scenery, apply now and become a part of our dedicated team!
    $76k-131k yearly est. 60d+ ago
  • Full-time Director of Culinary Services

    The Village Health & Rehabilitation 3.2company rating

    Service manager job in Missoula, MT

    Director of Culinary Operations Department: Culinary FLSA Classification: Exempt Summary of Position The Director of Culinary Operations plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to manage the culinary department/staff and ensure that day-to-day operations are performed effectively, within a timely manner, in accordance with regulatory compliance and with platinum service. Essential Job Functions Develop, implement and evaluate the Culinary Operations departments' daily schedules and processes. Ensure all culinary personnel follow policy and procedures. Coordinate and provide hot and cold foods for events that the community holds. Create and execute corrective plans that address survey inspection results. Maintain a reference library of menus, recipes, policies, procedures, operations standards and current diet manuals. Ensure that the food prepared and served meet presentation standards, food quality guidelines and food safety. Comply with established purchasing practices and purchase food strictly from approved vendors. Establish a food service production workflow to ensure meals are prepared timely. Determine staffing requirements necessary to meet the department's needs and assign a sufficient number of personnel for each shift. Proactively address staffing and hiring needs. Manage applicant flow and ensure candidates are interviewed in a timely manner. Coordinate and schedule in-service training and orientation classes. Teach and train culinary staff how to effectively execute their roles. Ensure the staff participate in training programs and meet federal, state, and company in-service requirements. Assist in staff development. Monitor employee performance and work with the Executive Director to resolve staff performance issues including those that may lead to termination. Ensure that dining service work areas, food storage rooms and preparation areas are maintained in a clean and sanitary manner. Ensure personnel follow safety regulations and protocols in the use of equipment and supplies or tasks that involve exposure to blood, body fluids, infectious materials, and hazardous chemicals. Ensure hazardous chemicals are properly labeled and stored appropriately. Recommend equipment and supply needs of the department to the Executive Director. Place orders for equipment and supplies using approved vendors and products. Maintain Safety Data sheets (SDSs) in the right to know station for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Manage inventory and replenishment of all food items and equipment. Prepare and plan the Dining Service's budget for food, equipment, supplies, and labor, and submit to the Executive Director for review, recommendations, and approval. Perform other job-related duties as assigned. Knowledge and Critical Skills Be able to make independent decisions and follow instructions. Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public. Capable of working with ill, disabled, elderly, and emotionally upset people within the facility. Communicate in a manner that is sufficient for effective communication with supervisors, team members, residents, and families. Fluent in English, verbal and written. Knowledge/proficiency of Microsoft Office Suite. Education and Experience Must meet all applicable state and federal requirements for this position. Food Service Manager Certification (Skilled Nursing Facilities) Associate or Bachelor's Degree in Culinary Arts and/or three or more years of culinary and food preparation experience in a directly related field. Three or more years of management experience in culinary cooking or a directly related hospitality management role. Supervisory Responsibility This position has direct reports or supervisory requirements. Working Conditions and Physical Demands Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals. Physical Requirements - The Physical activities of this position involve: Must be able to frequently lift/carry 30 lbs. and occasionally lift/carry 50 lbs. at times Must be able to frequently push/pull up to 30 lbs. and occasionally push/pull up to 50 lbs. Bending/twisting/stooping Reaching at or below the shoulder Frequently standing or walking Alternating between standing and sitting Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are: Executes tasks independently Ability to express yourself clearly and effectively General computer literacy Environmental Requirements - An individual in this position may be exposed to: May be exposed to heat from kitchen equipment and cold from kitchen freezer Other Requirements - Able to work flexible hours as needed Platinum Service Platinum Service is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service program. Conclusion All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this restricts management's right to assign or reassign duties and responsibilities at any time. Acknowledgement I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time. By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations. Employee Printed Name Date Employee Signature Date cc: file, employee
    $73k-127k yearly est. 13d ago
  • Dining Services Supervisor

    Forefront Healthcare

    Service manager job in Billings, MT

    Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Job Description Are you a passionate culinary professional with proven leadership experience? Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT . In this role, you will lead and support a dedicated dining team, ensure high-quality meal preparation and service, and create a warm, welcoming dining experience for residents and guests. You will play a key front-of-the-house leadership role , setting service standards and ensuring exceptional customer service at every meal. The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and will manage and coordinate catering services for events, meetings, and special functions. The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality. If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we'd love to hear from you. Benefits Offered: Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/Company Match! Vacation, Sick Leave, and 6 Paid Holidays! (FT only) Employee Assistance Program! Pharmacy Benefit! On Site & Discounted Childcare! Pay Range: $22.00-$25.00 Position Summary The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role is critical in providing high-quality meals to residents, maintaining dietary standards, and fostering a safe and supportive environment for both residents and staff. The Culinary Services Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines. Essential Job Functions Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met. Ensure customer satisfaction. Supervise and direct culinary staff, filling positions as necessary, and ensuring that staffing levels are adequate during all shifts. Ensure that portion sizes, recipes, and menu plans are followed to meet both nutritional and resident satisfaction standards. Monitor the temperature of hot and cold foods throughout preparation and service to ensure safety and compliance with food safety regulations. In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and ensuring proper storage of supplies and food products. Lead culinary staff in the absence of the Chef/RED, ensuring that all tasks are completed according to plan and that food safety standards are upheld. Maintain knowledge of all relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment for residents. Understand and follow the facility's fire and disaster plans, ensuring culinary staff is well-prepared for emergencies. Support other culinary-related duties as assigned by the Chef/RED. Qualifications Qualifications At least two (2) years of food service experience, preferably in a senior living or healthcare setting. Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment. Ability to read, understand, and follow recipes, diet orders, and work assignments. Must have the flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences. Patient, compassionate, and able to communicate effectively with residents, families, and staff. Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals. Education Requirement High school diploma or equivalent preferred. Additional education in quantity cooking or therapeutic diets is a plus. ServSafe Food Protection Manager Certification (must be obtained within 90 days) Competencies Customer Service Oriented: Ability to interact with residents and families in a warm, friendly, and professional manner. Basic Food Preparation Knowledge: Understanding of senior nutrition and the ability to prepare and serve meals according to dietary needs. Sanitation and Safety Practices: Adherence to food safety standards and sanitation protocols. Thoroughness: Ensuring all tasks are completed accurately and to the highest standard. Time Management: Efficiently managing time to meet meal deadlines and service schedules. Physical Demands The Culinary Services Supervisor is required to stand and walk for long periods and must be able to bend, stoop, reach, lift, and carry food products, supplies, and equipment. Must be able to lift and/or carry weights ranging from 50 to 75 pounds. Must be able to work with chemicals/cleaning agents and be able to adapt to the physical demands of the senior living environment. Additional Information Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $22-25 hourly 1d ago
  • Culinary Services Supervisor Full-Time, Billings, MT

    Msccn

    Service manager job in Billings, MT

    Are you a passionate culinary professional with proven leadership experience? Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT. In this role, you will lead and support a dedicated dining team, ensure high-quality meal preparation and service, and create a warm, welcoming dining experience for residents and guests. You will play a key front-of-the-house leadership role, setting service standards and ensuring exceptional customer service at every meal. The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and will manage and coordinate catering services for events, meetings, and special functions. The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality. If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we'd love to hear from you. Benefits Offered: Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/Company Match! Vacation, Sick Leave, and 6 Paid Holidays! (FT only) Employee Assistance Program! Pharmacy Benefit! On Site & Discounted Childcare! Pay Range: $22.00-$25.00 Position Summary The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role is critical in providing high-quality meals to residents, maintaining dietary standards, and fostering a safe and supportive environment for both residents and staff. The Culinary Services Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines. Essential Job Functions Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met. Ensure customer satisfaction. Supervise and direct culinary staff, filling positions as necessary, and ensuring that staffing levels are adequate during all shifts. Ensure that portion sizes, recipes, and menu plans are followed to meet both nutritional and resident satisfaction standards. Monitor the temperature of hot and cold foods throughout preparation and service to ensure safety and compliance with food safety regulations. In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and ensuring proper storage of supplies and food products. Lead culinary staff in the absence of the Chef/RED, ensuring that all tasks are completed according to plan and that food safety standards are upheld. Maintain knowledge of all relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment for residents. Understand and follow the facility's fire and disaster plans, ensuring culinary staff is well-prepared for emergencies. Support other culinary-related duties as assigned by the Chef/RED. Qualifications At least two (2) years of food service experience, preferably in a senior living or healthcare setting. Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment. Ability to read, understand, and follow recipes, diet orders, and work assignments. Must have the flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences. Patient, compassionate, and able to communicate effectively with residents, families, and staff. Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals. Education Requirement High school diploma or equivalent preferred. Additional education in quantity cooking or therapeutic diets is a plus. ServSafe Food Protection Manager Certification (must be obtained within 90 days) Competencies Customer Service Oriented: Ability to interact with residents and families in a warm, friendly, and professional manner. Basic Food Preparation Knowledge: Understanding of senior nutrition and the ability to prepare and serve meals according to dietary needs. Sanitation and Safety Practices: Adherence to food safety standards and sanitation protocols. Thoroughness: Ensuring all tasks are completed accurately and to the highest standard. Time Management: Efficiently managing time to meet meal deadlines and service schedules. Physical Demands The Culinary Services Supervisor is required to stand and walk for long periods and must be able to bend, stoop, reach, lift, and carry food products, supplies, and equipment. Must be able to lift and/or carry weights ranging from 50 to 75 pounds. Must be able to work with chemicals/cleaning agents and be able to adapt to the physical demands of the senior living environment. Additional Information Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $22-25 hourly 2d ago
  • Dining Services Supervisor

    Forefront Healthcare & Culinary Services

    Service manager job in Billings, MT

    Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience. Job Description Are you a passionate culinary professional with proven leadership experience? Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT. In this role, you will lead and support a dedicated dining team, ensure high-quality meal preparation and service, and create a warm, welcoming dining experience for residents and guests. You will play a key front-of-the-house leadership role, setting service standards and ensuring exceptional customer service at every meal. The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and will manage and coordinate catering services for events, meetings, and special functions. The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality. If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we'd love to hear from you. Benefits Offered: Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/Company Match! Vacation, Sick Leave, and 6 Paid Holidays! (FT only) Employee Assistance Program! Pharmacy Benefit! On Site & Discounted Childcare! Pay Range: $22.00-$25.00 Position Summary The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role is critical in providing high-quality meals to residents, maintaining dietary standards, and fostering a safe and supportive environment for both residents and staff. The Culinary Services Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines. Essential Job Functions Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met. Ensure customer satisfaction. Supervise and direct culinary staff, filling positions as necessary, and ensuring that staffing levels are adequate during all shifts. Ensure that portion sizes, recipes, and menu plans are followed to meet both nutritional and resident satisfaction standards. Monitor the temperature of hot and cold foods throughout preparation and service to ensure safety and compliance with food safety regulations. In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and ensuring proper storage of supplies and food products. Lead culinary staff in the absence of the Chef/RED, ensuring that all tasks are completed according to plan and that food safety standards are upheld. Maintain knowledge of all relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment for residents. Understand and follow the facility's fire and disaster plans, ensuring culinary staff is well-prepared for emergencies. Support other culinary-related duties as assigned by the Chef/RED. Qualifications Qualifications At least two (2) years of food service experience, preferably in a senior living or healthcare setting. Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment. Ability to read, understand, and follow recipes, diet orders, and work assignments. Must have the flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences. Patient, compassionate, and able to communicate effectively with residents, families, and staff. Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals. Education Requirement High school diploma or equivalent preferred. Additional education in quantity cooking or therapeutic diets is a plus. ServSafe Food Protection Manager Certification (must be obtained within 90 days) Competencies Customer Service Oriented: Ability to interact with residents and families in a warm, friendly, and professional manner. Basic Food Preparation Knowledge: Understanding of senior nutrition and the ability to prepare and serve meals according to dietary needs. Sanitation and Safety Practices: Adherence to food safety standards and sanitation protocols. Thoroughness: Ensuring all tasks are completed accurately and to the highest standard. Time Management: Efficiently managing time to meet meal deadlines and service schedules. Physical Demands The Culinary Services Supervisor is required to stand and walk for long periods and must be able to bend, stoop, reach, lift, and carry food products, supplies, and equipment. Must be able to lift and/or carry weights ranging from 50 to 75 pounds. Must be able to work with chemicals/cleaning agents and be able to adapt to the physical demands of the senior living environment. Additional Information Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
    $22-25 hourly 22d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Helena, MT

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Peri Operative Services Manager

    Barrett Hospital & Healthcare 3.2company rating

    Service manager job in Dillon, MT

    Job DescriptionDescription: The Perioperative Services Manager administers, supervises and coordinates all peri-operative services. The peri-operative manager is responsible for the overall direction, coordination and evaluation of the surgical services for the organization. The manager is responsible for budgeting; employee supervision; planning and directing work of employees; and addressing complaints and resolving problems within and between departments, continually collaborating with providers. This position evaluates clinical practices to maintain a high standard of care and implements improvements as needed. Minimum Qualifications: Incumbents with a strong background in peri-operative services management is necessary A minimum of five (5) years' experience in peri-operative and/or in a healthcare/clinical background required Consideration of education and related experiences may be evaluated for outstanding candidates Previous surgical services management experience is required BLS for non-clinical/licensed managers is required ACLS is required for clinical/degreed managers. Facility Information: Barrett Hospital & HealthCare provides the people of southwestern Montana with quality healthcare services. Recognized as a leader in rural health facilities, we have been named as a Top 100 Critical Access Hospital for 14 years and a Top 20 CAH 7 times from among over 1300 critical access hospitals across the nation. We continually strive for clinical excellence, with patient safety our top priority. Barrett Hospital & Healthcare is an 18-bed facility with an impressive array of technology, ancillary services and a thriving physician clinic with regional respect for quality expertise. About our Community: Located in Dillon, Montana, our community is renowned for scenic outdoor experiences, including cross-country, downhill and backcountry skiing, blue ribbon fly-fishing, world-class hunting, and extensive hiking and biking opportunities. Nestled in the northern Rocky Mountains, the City of Dillon is home to an excellent school system and is home to the University of Montana Western campus. We invite you to join our team and enjoy an adventurous Montana lifestyle! Benefits: 403(b) with Employer match PTO/Sick Leave Health insurance Flexible Spending Account / Health Savings Account Dental insurance Vision insurance Employee Assistance Program Life insurance Offering a variety of optional health and well-being plans Requirements:
    $52k-82k yearly est. 14d ago

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