Service manager jobs in Nashville, TN - 2,061 jobs
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Operations Manager
Redi Carpet 4.0
Service manager job in Nashville, TN
Operations Manager - NashvilleTN
Join Our Growth!
Redi Carpet, the nation's largest multi-family flooring provider, is expanding into Nashville and seeking an Operations Manager to lead our installation operations.
What You'll Do
Schedule daily installations using Redi Carpet software
Communicate installation details to crews
Resolve installation issues and reschedule as needed
Maintain subcontractor agreements and organized paperwork
Ensure billing accuracy and approve installer payments
Recruit and evaluate quality flooring contractors
Oversee warehouse operations and enforce safety standard
What We're Looking For
Experience in operations management (flooring or construction preferred)
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Bilingual (English/Spanish) preferred
Tech-savvy and detail-oriented
Why Redi Carpet?
Competitive pay and benefits
Career growth opportunities
Be part of an exciting market expansion
Ready to lead? Apply today and help us bring Redi Carpet's trusted service to Nashville!
$55k-91k yearly est. 3d ago
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Senior Service Technician
Appleone Employment Services 4.3
Service manager job in Nashville, TN
We are seeking an experienced Senior Service Technician to support and grow a service department that goes beyond inspections and focuses heavily on troubleshooting, repairs, and technical problem-solving. This role supports Fire Alarm, Special Hazard Suppression, and Low Voltage systems and plays a key part in mentoring junior technicians while delivering high-quality service to customers across Middle Tennessee.
This is a field-driven position for a technician who enjoys diagnosing complex issues, supporting turnkey projects, and contributing to long-term operational growth.
Key Responsibilities
Troubleshoot, diagnose, and repair fire alarm, special hazard suppression, and low voltage systems
Identify and resolve complex system issues such as ground faults and performance failures
Support turnkey service and project work, including bidding, quoting, design input, and installations when required
Provide detailed repair feedback to the Service Coordinator to support accurate labor and material quotes
Train, mentor, and provide technical guidance to junior technicians in the field
Coordinate with internal teams on service reporting, documentation, and follow-up
Spend approximately 75 percent of time in the field and 25 percent on reporting, coordination, and training activities
Required Experience and Skills
4 to 6 years of relevant fire protection or low voltage experience
Strong troubleshooting and repair background, not limited to inspections
Fire alarm experience required; training on special hazard systems provided
Knowledge of suppression systems beyond standard sprinkler systems
Ability to train and mentor less experienced technicians
Strong understanding of industry terminology and system functionality
Valid driver's license
Schedule and Travel
Full-time, 40-hour workweek
Travel up to 60 to 70 percent within Middle Tennessee
Company vehicle, lodging, and per diem provided for travel
Approximately one overnight stay per month
Compensation and Benefits
Competitive compensation
Compensation aligned with technical skill level, training, and repair support capability
Full benefits package offered
Relocation assistance available for qualified candidates
Growth Opportunity
This role offers a clear long-term growth path, including advancement into ServiceManager or leadership positions for technicians seeking career progression.
$30k-44k yearly est. 5d ago
Operations Manager
Lojac Hydro Excavation
Service manager job in Lebanon, TN
LoJac, LLC provides premium services to the construction industry across the Southeast. Key services include Hydro-Excavation, Jetting, CCTV, and Subsurface Utility Engineering. At LoJac, our core focus is on safety, customer satisfaction, and completing projects efficiently and on time.
Role Description
This team member is responsible for the hydrovac fleet, operators, technicians and associated tools to be mission ready at all times. This role includes oversight of operator and technician proficiency, adherence to safety protocols and practices, unit maintenance by the operators, units are outfitted with appropriate tooling for the assigned mission, monitoring inventory levels, and consumables for missions including PPE for their assigned area. This position will be notified along with fleet maintenance of units that require attention and will work with Fleet Maintenance to determine urgency and downtime.
This Team Member is also responsible for dispatching units and personnel for work schedule in their assigned area. Coordination with area sale team member and customer contact for site specific requirements and extending or rescheduling of missions.
Key Responsibilities
The following is a list of items or tasks included in this role but is not meant to be all inclusive as other tasks, need or requirements likely exist or may arise:
1. Operator and Technician proficiency, preparedness and readiness at all times to perform missions with necessary units and equipment.
2. Dispatching of operators and technicians for missions
3. Launch units and crews each day for missions
4. Safety proficiency of operators and technicians
5. Review of billable and non-billable payroll time with management
6. Review mission sites for unique aspects of customer requirements or mission aspects
7. Fleet readiness and maintenance in conjunction with Fleet Manager
8. Monthly Safety Review and documentation
9. Interviewing, hiring and termination, if necessary, of operators and technicians for Hydro-Vac Operations.
10. Oversight and reporting of needed inventory items and PPE
11. Request for specialty items for missions
12. Attendance and appearance of operators and technicians in their area.
All other necessary actions or tasks to ensure the Hydrovac Fleet, Operators, Technicians are ready at all times.
Qualifications
Experience: Minimum 5-7 years of experience in managerial experience, preferably in the hydrovac, oil & gas, or construction industries.
Skills:
Strong communication and leadership abilities.
Excellent analytical, organizational, and documentation skills.
Proficiency in MS Office and field operations software.
Ability to travel to various job sites as required.
Working Conditions
Combination of field and office work.
Exposure to outdoor elements, noise, and industrial environments.
Why Join Us
Competitive salary and benefits package.
Commitment to employee development and safety excellence.
Opportunity to make a direct impact on safety performance and company culture.
To Apply: Send your resume and cover letter to *****************
$54k-90k yearly est. 4d ago
General Manager/ Assistant General Manager
Richland Country Club 3.8
Service manager job in Nashville, TN
Richland Country Club
Nashville, Tennessee
About the Club
Located in the heart of Nashville on 170 acres of rolling hills with sweeping views, Richland Country Club is one of Tennessee's most distinguished private member-owned country clubs. Established in 1901, Richland is steeped in Southern tradition, elegance, and a long-standing commitment to exceptional service and hospitality.
The Club has undergone significant capital reinvestment in recent years, including a comprehensive clubhouse renovation completed in 2019 and a full golf course renovation in 2022. The original Jack Nicklaus Signature-designed course was renovated by Bill Bergin and enhanced with two luxury comfort stations-improvements that have been exceptionally well received by the membership. Additional capital projects and strategic expansions are planned in the coming years.
Richland offers a full complement of year-round amenities, including:
Championship golf
Multiple dining venues ranging from fine dining to casual and poolside
A state-of-the-art, two-story 9,025 sq. ft. fitness center
A lap pool with zero-entry wading area
A 33,385 sq. ft. tennis facility featuring four indoor climate-controlled courts and an outdoor complex with six clay courts and two hard courts enclosed by a year-round dome
The Club operates seven days a week, year-round, and is currently at full membership capacity (approximately 1,100 members) with a waitlist. Annual gross revenues are approximately $23 million, including roughly $5 million in Food & Beverage revenue, with private events accounting for approximately 38% of F&B volume.
Nashville continues to be one of the most dynamic and desirable cities in the Southeast, offering strong economic vitality, an exceptional quality of life, a favorable tax environment, and a growing population.
Position Overview
The General Manager/AGM of Richland Country Club is responsible for the overall leadership, strategic direction, and day-to-day management of all club operations. Reporting directly to and working closely with the Board of Directors, the General Manager ensures that the Club's mission, bylaws, and policies are executed with excellence and consistency.
The General Manager/AGM provides visible, hands-on leadership across all departments and serves as a key ambassador for membership, fostering a culture of hospitality, professionalism, accountability, and continuous improvement. This role requires a collaborative partnership with Board members, committee leadership, and department heads to deliver exceptional member experiences while maintaining strong financial stewardship.
Key Responsibilities
Lead and oversee all club operations, including golf operations, food and beverage, fitness, pool, tennis, events, communications, maintenance, housekeeping, childcare, and security
Execute policies established by the Board of Directors in accordance with the Club's bylaws
Partner with committees in strategic planning, annual budgeting, forecasting, and financial controls
Manage operational performance to achieve approved financial and service objectives
Serve as the primary liaison with committee chairs, supporting governance while maintaining appropriate management authority
Drive a consistent, high-quality member experience across all touchpoints
Provide leadership, coaching, and development for department heads and staff
Maintain a visible presence throughout the Club and actively engage with members and guests
Play a key role in planning and executing future capital projects and facility enhancements
Represent the Club professionally within the community and broader private club industry
Candidate Profile
The ideal candidate is a seasoned private club professional with a strong record of operational leadership, financial acumen, and member-focused service. The successful candidate will be a confident, decisive leader who is both strategic and detail-oriented, with the ability to inspire teams and set high performance standards.
Preferred qualifications include:
Progressive leadership experience in private golf and/or country clubs
Comprehensive operational knowledge across all club departments, with particular strength in Food & Beverage and member experience
Demonstrated success working with Boards and committees within a member-owned governance structure
Strong financial literacy, including budgeting, forecasting, and cost controls
Hands-on, visible leadership style with excellent interpersonal and communication skills
Proficiency in Microsoft Office and experience with Club Essentials or similar club management systems
Professional stability and a career history that reflects growth and achievement
CMAA membership or pursuit thereof is strongly preferred
Compensation & Benefits
Richland Country Club offers a competitive compensation package commensurate with experience and qualifications, including:
Competitive base salary
Performance-based bonus opportunity
Comprehensive healthcare benefits
Employer-funded 401(k)
Additional benefits consistent with a premier private club
Application Process
Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the role. All inquiries and applications will be treated confidentially and should be sent to Jenny Huff, Director of Personnel, at ********************.
$42k-51k yearly est. 4d ago
Hotel Valet Manager
LAZ Parking 4.5
Service manager job in Nashville, TN
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you're looking to join a growing company led by passionate people committed to being the best - contact us today!
LAZ Hospitality Services is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.
The Spirit of the Position:
The Hotel Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.
Principal Job Duties:
Responsible for the financial, operational, safety, and service success at their hotel(s).
Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
Additional duties as assigned.
People
Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
Assist with the management and development of the Hotel team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
Identify high potential employees to support the organization's continued growth, both within your region and outside.
Actively participate in the recruiting and onboarding process for prospective employees.
Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
Address any and all safety concerns promptly.
Product
Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
Responsible for cultivating client relationships and business retention.
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
Profit
Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
Responsible for ensuring LHIST data is entered daily and accurately.
Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
Daily, weekly, monthly, and annual financial and operational reports as required.
Preparation of budgets/monthly reviews of profit/loss for their assigned hotel(s).
Monitor, review, and analyze the market rate structures.
Education:
Bachelor's Degree or equivalent work experience desired.
Experience:
3+ years Valet Management experience required.
Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc.) is preferred.
Valid driver's license required.
Previous experience working in fast-paced environment with high customer expectations.
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills:
Ability to seek improvement and create an environment of idea sharing and creative problem solving.
Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
Strong customer service skills and abilities.
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
Excellent team building and interpersonal skills.
Ability to communicate professionally and effectively with all levels of the organization.
Ability to interpret policies, procedures, and standard business practices.
Demonstrates a sense of urgency and timeliness.
Physical Demands:
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 50 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Exempt, Non-Tipped
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
$46k-68k yearly est. 1d ago
Operations Manager
Southern Orthodontic Partners
Service manager job in Nashville, TN
Job Title: Operations Manager
Status: Full-Time, Exempt
Reports to: Regional Director of Operations
About the Role:
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders.
Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand.
Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency.
Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement.
Delegate effectively while maintaining accountability, collaboration, and ownership at the site level.
Coach, mentor, and develop leaders to build bench strength and support growth across the region.
Balance strategic initiatives with hands-on operational support to keep practices running smoothly.
Who You Are:
A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment.
A confident player-coach who leads by example and enjoys developing people.
Experienced in practice workflows, scheduling, and optimizing patient experience across locations.
Financially savvy, with comfort managing P&L performance and key operational metrics.
A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision.
Requirements:
Bachelor's degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience.
2+ years of people management experience (coaching, feedback, performance management).
4+ years of relevant operational experience.
Ability to travel between multiple locations; flexible schedule required.
Valid driver's license.
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics.
Experience working in a multi-location healthcare or service-based organization.
Familiarity with orthodontic practice management systems.
$53k-90k yearly est. 5d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Nashville, TN
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$83k-107k yearly est. 7d ago
Business Transformation Manager- Supply Chain
Capgemini 4.5
Service manager job in Nashville, TN
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries!
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Overview:
The Business Transformation Manager will be responsible for developing, scoping, and helping to deliver Intelligent supply chain solutions to customers in targeted industries. This role will be engaging with clients to understand their requirements and discover their needs to propose a wide range of solutions in line with industry best practices and state of art software solutions.
What will you do:
Drive customer project and consulting engagements to deliver stated client requirements
Contribute to presales client engagements to scope solutions and develop winning proposals
Deliver supply chain maturity assessments to provide clear roadmaps for improvements
Develop supply chain business cases to showcase quantitative and qualitative ROI (return on investments)
Define and implement value metrics and KPIs that will demonstrate visible business success
Contribute to the creation of practice assets and product offerings across supply chain functional areas
Provide critical inputs to process design and Target Operating Models working alongside the delivery and execution teams
Provide ongoing support and thought leadership to customers to continually improve their supply chain maturity by demonstrating and delivering value
Seamlessly collaborative with cross-functional teams within Capgemini for proposal development and solution delivery
Self-starter, looking for internal and external improvements to grow the business.
What you should have:
Bachelor's Degree required, Master's Degree preferred
5-10 years of relevant supply chain experience in industry operations or consultancy.
Strong Supply chain knowledge including, Demand Planning, Demand Sensing, S&OP/IBP, Production and Capacity Planning, Inventory Management, Order Fulfillment, Logistics, Transportation, Data and Analytics
Ability to analyze supply chain operational data, to identify opportunities and develop insights. Perform fit-gap analysis
Ability to understand customer's businesses and supply chain needs and leverage it to effectively design solutions to drive business value
Excellent interpersonal, presentation, and client relationship-building and facilitation skills (meeting sessions, conflict resolutions, brainstorming etc.)
Ability to handle complex situations with little to no guidance. Demonstrated ability to navigate in complex project environments and ability to communicate and influence senior management
Experience in creating and improving Supply chain Target Operating model and process design
Expertise in leading, defining and aligning on key supply chain design topics and decisions.
Exposure to digital technologies and process models
Any relevant supply chain specific certifications like APICS are desirable
Willingness to travel up to 50%
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [recruiter to insert salary range]. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$86k-111k yearly est. 5d ago
District Manager
Alsco 4.5
Service manager job in Nashville, TN
Classification: Exempt
We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.
Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.
Join our team and build your career with Alsco Uniforms!
Job Summary:
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the ServiceManager. A DM may manage a service center and if the service center has more than 7 routes, the DM becomes classified as a Senior DM.
Competitive annual-based salary: $62,000-$65,000
Our full-time employees enjoy:
Medical, Dental, Vision, FSA/HSA
Life Insurance, Disability Insurance
Vacation, Sick Time, Holidays
Choice of Global Cash Card or Direct Deposit
Career Advancement
Learning & Development Opportunities
Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
Essential Functions:
- Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR.
- Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers.
- Ensure all company policies and procedures are followed in their district, including safety and Service SOP.
- Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships.
- Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
- Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant.
Additional Functions:
- Work with and support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Driver's License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education:
- High School graduation or similar experience. Qualified to hold a drivers license.
Travel Requirements:
- Frequently within the branch area.
Typical Environmental Conditions:
- Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
- Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.
Alsco Uniforms is an Equal Employment Opportunity Employer.
Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.
Revised: 04/29/2022
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$62k-65k yearly 3d ago
Market Area Manager - Northwest Nashville, TN
Credit Acceptance 4.5
Service manager job in Nashville, TN
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAMP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$24k-32k yearly est. 2d ago
Assistant Store Manager - Rural King
Rural King Supply 4.0
Service manager job in Clarksville, TN
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$34k-41k yearly est. 14d ago
Hotel General Manager
American Cruise Lines 4.4
Service manager job in Nashville, TN
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$65k-87k yearly est. 51d ago
Supervisor, Medical Support Services
Athena Health Care Systems 4.4
Service manager job in Nashville, TN
At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states.
Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans.
Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm.
The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider.
The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions.
Requirements
Core Job Duties & Responsibilities
1. Team Leadership & Staff Supervision
Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff.
Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins.
Manage accountability, attendance, and performance improvement plans as needed.
Support recruiting needs through interviewing, selection input, onboarding, and new hire training.
Provide retraining or corrective action when gaps in performance or compliance are identified.
2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS)
Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services.
Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services.
Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements.
Coordinate logistics and ensure readiness for daily treatment schedules at all sites.
May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team.
3. Phone Line / Float Operations Supervision
Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes.
Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner.
Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed.
Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met.
4. Training & Ongoing Education
Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance.
Maintain accurate training documentation and ensure all staff meet required competencies.
Ensure staff have proper support for EMR documentation standards and workflows.
5. Compliance, Audits & Quality Assurance
Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality.
Monitor documentation compliance in EMR and ensure staff documentation meets standards.
Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements.
Identify and resolve issues impacting patient experience and provider support, escalating as needed.
6. Performance Metrics & Monitoring
Monitor and manage phone line team performance expectations using established metrics.
Ensure phone line teams are meeting targets related to:
Call and text acceptance rates
Availability standards
Average handle time expectations
Schedule adherence
Prior authorization completion targets
Provide monthly performance reviews, coaching, and support plans to drive improvement.
7. Inventory, Supplies & Facility Readiness
Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies.
Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations.
Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs).
8. Provider Support & Patient Access
Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication.
Support appointment scheduling when needed and ensure adequate coverage at all sites.
Ensure REMS enrollment and payer requirements are met for Spravato program participants.
Job Requirements & Qualifications
Education / Experience
Associate's degree or higher in related field preferred.
Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato).
Prior experience managing clinical or medical support teams preferred.
Licenses / Certifications
Current, unrestricted LPN or RN license issued by the state of TN required.
Current CPR/BLS certification required (may be obtained prior to start date).
Valid driver's license and ability to pass MVR screening requirements.
Knowledge, Skills & Abilities
Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols
Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.)
Ability to complete manual vitals and perform blood draws
Ability to train others effectively and coach performance improvement
Strong organization, problem-solving, communication, and professional judgment
Physical Requirements
Office-type role with limited reaching, pulling, pushing, or carrying.
Salary Description $75,000 per year
$75k yearly 15d ago
Supervisor - Service Operations
Caterpillar 4.3
Service manager job in Nashville, TN
Supervisor - Service Operations JOB PROFILE The Supervisor-Service Operations position is responsible for managing all skilled service mechanics/technicians, support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS
High school diploma required, college and/or technical education preferred.
Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred.
Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment.
Able to work a flexible schedule, including nights, weekends and on-call hours as required.
Demonstrated professionalism, integrity, adaptability and a strong customer service focus.
Sense of urgency and self-initiative, and the personal drive for success.
Excellent communication skills.
Must be able to travel as required for meetings and training (less than 15%).
RESPONSIBILITIES
Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers.
Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules.
Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status.
Conduct annual performance reviews for assigned operational unit.
Investigate & document events of work related Injury and/or property damages.
Maintain effective work, vacation and training scheduled for assigned staff.
Submit accurate time records related to work performed and/or hours worked.
Respond to customer inquiries related to service.
Safety
Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
Respond to all customer requests in a professional and courteous, timely and responsive manner.
Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
Maintain company and product confidentiality.
Attend and participate in all meetings, trainings, and activities as required.
Adhere to all Company policies and departmental procedures and rules.
All other duties as assigned.
Work Conditions
Maintain a clean, safe working environment.
Communicate effectively, verbally and in writing.
Must be honest, reliable, and dependable, and display a positive attitude.
Must be able to work well under occasional pressure or within work standards and deadlines.
Must be able to work independently and/or with others in a team environment.
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
Able to lift up to 20-50 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
$72k-106k yearly est. 60d+ ago
Director Actuarial Services
Monogram Health 3.7
Service manager job in Nashville, TN
Director Actuarial Services
The Director, Actuarial Services is a dynamic role that will provide leadership and have a high level of expertise in actuarial modeling of VBC programs. This role will partner with key stakeholders across medical economics, clinical and client partnership functions. They will have a strong skillset in managing forecast assumptions and interpreting financial results. Will be in Nashville, TN or Remote.
Role summary
Report to VP of Actuarial Services
Work in a fast-paced environment gaining experience with VBC models
Collaborates with team members from strategy, clinical and new market functions to identify data driven opportunities to add value to existing and potential partners
Develop analytical tools to identify meaningful trend drivers, with linkage to financial results
Work with legal and business development to outline value based economics for contracts.
Responsibilities
Applies fundamental actuarial principles in analyzing healthcare claims data
Develop, maintain, and analyze projection models
Reconcile value-based care settlements.
Coordinate with external actuaries and report monthly results.
Maintain valuation model for opportunity analysis
Establish actuarial procedures and document for internal use
Required Qualifications
Bachelor's degree in actuarial science, mathematics, or related field
Associate of the Society of Actuaries
8-10 years healthcare experience
Experience with Value-Based Healthcare economics and different Value-Based Care arrangements.
Experience with CMS HCC risk score model for non-ESRD and ESRD populations.
Proficiency in MS Excel for building actuarial models and summarized revenue and claims reports
Strong familiarity with R/Python/SQL
Preferred Qualifications
Fellow of the Society of Actuaries
Medicare Part C bid pricing experience
Benefitsâ¯â¯
Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
Financial & Retirement Support - Competitive compensation, 401k with employer match, and financial wellness resources
Time Off & Leave - Paid holidays, flexible vacation time/PSSL, and paid parental leave
Wellness & Growth - Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts
About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
$79k-134k yearly est. 10d ago
IT Application Services Lead
Talent Doc
Service manager job in Nashville, TN
Job Title: IT Application Services Lead
Company: Innovative Telehealth Startup
Compensation: $135,000 - $150,000
Job Type: Full-Time
About Us: We are a cutting-edge telehealth startup dedicated to revolutionizing behavioral healthcare delivery through technology. Our mission is to make behavioral healthcare accessible and convenient for everyone. We are looking for an experienced IT Application Services Lead to join our dynamic team and contribute to our technology initiatives.
Job Summary: As the IT Application Services Lead, you will be a subject matter expert (SME) actively involved in the implementation, configuration, support, and maintenance of our business and telehealth applications, services, and systems. You will play a key role in ensuring the reliability and performance of all our IT systems, applications, and services.
Key Responsibilities:
Business and Systems Analysis:
Stay updated with technological trends and advancements in the telehealth and healthcare industry.
Continued analysis of current systems and processes to identify areas for improvement.
Evaluate new IT solutions and systems to enhance the telehealth platform's functionality and efficiency.
Evaluate, recommend, and contribute to designing and implementing scalable and reliable IT systems to support business growth.
Work closely with stakeholders to gather requirements and translate them into technical specifications.
Ensure integration and compatibility of new systems with existing infrastructure.
Conduct business analysis to understand and document business requirements.
Coordinate RFI/RFP processes, including preparation, evaluation, and vendor selection.
Collaborate with vendors and stakeholders to ensure successful implementation of solutions.
Implementation and Support:
Actively participate in the implementation and support of telehealth and business applications. (Zoho CRM, EHR/EMRs, TeleHealth, Routing and Queuing, etc.)
Ensure the reliability and performance of IT systems and applications.
Troubleshoot and resolve application issues promptly.
Provide technical support and training to end-users and customers.
Systems Maintenance and Configuration:
Maintain and configure telehealth and business applications.
Monitor system performance and proactively address any issues.
Ensure consistent and reliable backup and disaster recovery procedures are in place and tested.
Enforce IT policies and procedures to maintain a secure and compliant environment.
Healthcare Integrations and EHR/EMR Systems:
Manage and support healthcare integrations (HL7, API) and EHR/EMR systems (EPIC, Meditech, Cerner, etc.).
Collaborate with healthcare providers to ensure seamless integration and functionality of systems.
Project Management:
Actively contribute and lead IT and Business projects from conception to completion, ensuring they are delivered on time, within scope, and within budget.
Ability to develop detailed project plans, including timelines, milestones, and resource allocation.
Collaborate with cross-functional teams and manage project stakeholders.
Monitor project progress, identify risks, and implement mitigation strategies.
Provide regular updates and reports to project-business stakeholders and senior management on project status and outcomes.
Utilize project management tools and methodologies to streamline project execution and improve execution efficiency.
Day-to-Day Operations:
Execute day-to-day IT activities to ensure the smooth and efficient functioning of the IT Service Desk and IT Application Support.
Contribute to the continuous improvement of IT support, service desk, and IT application operations, ensuring timely resolution of user problems.
Maintain hardware and software asset inventory to ensure their optimal use.
Support the onboarding and offboarding processes, including continued IT access and equipment provisioning.
Azure Services and Power BI:
Utilize Azure services for application hosting, data storage, and integrations.
Ability to implement and manage cloud-based solutions using Azure.
Design and develop Power BI reports and dashboards to support business intelligence needs.
Analyze data and provide insights to support decision-making processes.
Ensure the security and compliance of cloud-based applications and data.
Qualifications:
Bachelor's or Technical degree in Computer Science, Information Technology, or a related field.
Minimum of 5-7 years of experience in a healthcare setting, preferably Telehealth.
Proven experience in IT application support, implementation, and maintenance.
Strong knowledge of healthcare integrations (HL7, API) and EHR/EMR systems (EPIC, Meditech, Cerner, etc.).
Strong business analysis capabilities and experience with RFI/RFP processes.
Proficiency in managing multiple projects; PMP certification preferred.
Experience with Power BI.
Excellent knowledge of data analysis, budgeting, and business operations.
Hands-on experience with computer networks, network administration, and network installation.
Strong problem-solving skills and the ability to work under pressure.
Excellent communication and interpersonal skills.
Certifications such as ITIL, PMP, or CISSP are a plus.
What We Offer:
Competitive salary and benefits package.
Flexible working hours and remote work options.
Health, Vision, Dental
PTO package
401K with 4% Match
Opportunities for professional growth and development.
A collaborative and innovative work environment.
The chance to make a meaningful impact on the future of healthcare.
$43k-82k yearly est. 60d+ ago
Area Service Manager
Smart Start 4.3
Service manager job in Gallatin, TN
Area ServiceManager
_______________________________________________________________
Department: Field Operations
Reports To: Territory Operations Manager
FLSA: Exempt (Salary)
Schedule: Monday-Friday, 8am-5pm (Remote/Travel)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading, innovative technology
Position Summary
The Area ServiceManager oversees field operations within a designated territory or area, managingservice technicians and independent contractors to ensure high-quality service delivery. This role involves operational oversight, contractor development, and cross-functional support, requiring strong problem-solving skills and a commitment to customer satisfaction.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors
Support and troubleshooting with field personnel inquiries
Continuous education into 12V technology and advancements
Fulfill daily operational duties of assigned area
Operate a clean, organized and hazard free work environment
Conducts quality assurance inspections of all facilities, at least once quarterly
Maintain a positive and caring atmosphere for customers and employees
Ability to think independently and work through service challenges consistently
Sells and trains new contractor facilities, maintaining and growing the service network
Support of internal departments and personnel, assisting at any opportunity presented
Timely submission of required reports and expenses
Directs, coordinates and participates in corporate initiatives to improve efficiency
Correspondence with management when challenges are presented
Maintain the integrity, confidentiality and security of pertinent information and records
Adherence to all state and federal rule, regulation and statute
Availability to take after-hours and weekend calls
Any other duty, as assigned
Qualifications
High School Diploma or equivalent.
3 years' experience as a Service Technician
Ability and desire to travel within designated area/territory
Strong written and verbal communication skills
Possess excellent telephone skills
Detail orientated
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, kneel and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
#LI-Remote
$45k-72k yearly est. 3d ago
Service Manager
Hudson Automotive Group 4.1
Service manager job in Clarksville, TN
Wyatt Johnson Toyota, part of Hudson Automotive Group, is on the lookout for an experienced, talented, and driven ServiceManager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in the Southeast U.S., and we're passionate about delivering an exceptional customer experience. If you're an experienced ServiceManager in the automotive industry with a track record of success developing and leading high performing service teams, it's time to shift your career into gear with Wyatt Johnson Toyota!
What do we offer?
Top Compensation (our top performing ServiceManagers earn $175K+ a year)
Schedule: Days/Hours (Flexible Schedule?)
Collaborative work environment and customer centric culture
Hudson Academy: Continuous Employee Professional Development
Medical, Dental, Vision, and Life Insurance
401k
Paid Time Off: All Full-time employees can accrue up to 10 PTO days per year
Employee discounts on vehicles, products & services
Who are we looking for?
Energetic leader with the ability to develop, motivate and retain a top performing team of service advisors.
Leader with a proven track record of delivering on goals while maintaining the highest standards of customer service and satisfaction.
Ability to collaborate with other departments and build great teams.
Qualifications:
Track record of success developing service departments and unlocking the potential of all employees within this department.
Proven experience in training, directing, and removing barriers to success.
Prior automotive servicemanagement experience is required.
Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$42k-57k yearly est. 2d ago
Dining Services Supervisor
Brookdale 4.0
Service manager job in Nashville, TN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions.
Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$34k-53k yearly est. Auto-Apply 28d ago
Lead Service Technician
Duct Doctor
Service manager job in Nashville, TN
Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Duct Doctor has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the work place since 1985. We have the best equipment, the best procedure and 26 years of experience to provide the best service.Based in Atlanta, Georgia, our company operations include seven southeastern major markets with customers in over 125 cities and 11 states. In 2005 we opened our first foreign franchise.The Duct Doctor difference began with the fact that our founder is one of the most renowned Board Certified Allergists in the country. The company is unique in the IAQ industry in that its management includes several NADCA Certified Air Systems Cleaning Specialists (ASCS) and two Board Certified Allergists. Job Summary:As a Service Technician, you are a key member of our team responsible for maintenance dry vents. You also develop new customers by identifying opportunities to sell additional work. Responsibilities:
Performs duct cleaning at residential locations
Communicates the basic air duct cleaning process to homeowners
Demonstrates professional knowledge of all company products and services
Clean and restore ductwork and HVAC components, dryer vents, and condenser coils
Manage customer relations and assure quality customer service
Work well with other team members and perform assigned duties at a high level
Qualifications:
Must have a valid driver's license and clean driving record
Must be 21 years old for insurance purposes
Must be able to lift 50 pounds
Must be able to climb ladders
Must be able to access crawl spaces and attics
Must be able to work nights and weekends occasionally
Must be able to travel out of town occasionally
Benefits and Perks:
Flexible Scheduling
Growth and Career Advancement Opportunities
Full and Part-Time Work Available
Great Working Environment
Compensation: $18.00 - $23.00 per week
Duct Doctor USA has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the work place since 1985. We have the best equipment, the best procedure and 35+ years of experience to provide the best service.
Based in Atlanta, Georgia, our company operations include seven southeastern major markets with customers in over 125 cities and 11 states. In 2005 we opened our first foreign franchise.
The Duct Doctor USA difference began with the fact that our founder is one of the most renowned Board Certified Allergists in the country. The company is unique in the IAQ industry in that its management includes several NADCA Certified Air Systems Cleaning Specialists (ASCS) and two Board Certified Allergists.
Our Franchisees benefit greatly from our 35+year learning curve and all Duct Doctor USA personnel abide by both NADCA's code of ethics and our own high standards of conduct.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Duct Doctor USA Corporate.
How much does a service manager earn in Nashville, TN?
The average service manager in Nashville, TN earns between $39,000 and $105,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Nashville, TN
$64,000
What are the biggest employers of Service Managers in Nashville, TN?
The biggest employers of Service Managers in Nashville, TN are: