Service manager jobs in New Hampshire - 1,068 jobs
Service Delivery Manager
Aqualis
Service manager job in Hooksett, NH
About the Organization AQUALIS is the nationwide leading provider of comprehensive water managementservices focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water.
Description
Who is AQUALIS?
AQUALIS is the nationwide leading provider of comprehensive water managementservices focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water.
Why work at AQUALIS?
AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.
Where do YOU fit in?
The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM).
Specific duties include:
Leading a team of watershed managementService Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion
Identifying and documenting stormwater drainage issues needing repair.
Performing general environmental maintenance activities.
Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer.
Disposing of sediment, trash, and debris from stormwater systems.
Performing physical labor in a variety of weather conditions.
Completing maintenance & inspection reports and tracking crew expenses
Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW)
Position Requirements
Basic requirements:
Background check and drug test are part of the pre-employment process
Ability to acquire and maintain a DOT Health Card;
Ability to maintain insurable status under the company's auto policy
Possess an analytical approach to stormwater drainage management
Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.)
The ASDM must be willing to travel and be away from home 4-5 days per week
Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs
Location
Hooksett, NH
Category
Environmental Services
Full-Time/Part-Time
Full-Time
Exempt/Non-Exempt
Non-Exempt
Number of Openings
1
Base Compensation Min
$23.00 / Hr.
Base Compensation Max
$27.00 / Hr.
On Target Earnings
EOE Statement
AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality.
We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.
Tags
Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance
This position is currently accepting applications.
$23-27 hourly 1d ago
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Customer Service Manager
Robert Half 4.5
Service manager job in Walpole, NH
Our client is seeking a Customer Care Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce channels and retail locations. This leader will actively support issue resolution, develop business opportunities in wholesale and corporate gifting, and drive ongoing customer loyalty. The role is based in Walpole, NH.
Key Responsibilities:
Lead and manage the Customer Care Team at the Walpole location
Handle multi-line phone systems, process orders, and address customer inquiries
Collaborate closely with retail teams to deliver exceptional customer service; assist with staff training
Design and deliver initial and annual refresher training for Customer Care Representatives
Proactively research and develop new account opportunities
Partner with E-Commerce management on new business initiatives
Conduct sales outreach: develop leads through cold calling, networking, and onsite customer visits
Build and maintain long-term customer relationships using creative follow-up communications to promote repeat business
Promote and sell company products with deep knowledge and enthusiasm
Respond to customer requests, quotations, and complaints promptly and professionally
Provide thorough follow-up to uncover and secure future business opportunities
Maintain accurate client accounts and data records
Utilize ERP systems and business tools to implement process improvements and best practices
Skills & Qualifications:
Excellent written and verbal communication skills, as well as effective time management
Comfortable thriving in high-pressure environments, especially during peak seasons
Strong technical and organizational abilities
Experience tracking and managing customer interactions and sales activities
Motivated, results-driven, and enthusiastic team player
Reporting and analytical capabilities
Proficient in MS Office Suite; NetSuite experience is highly desirable
Flexible to adjust working hours as needed to meet customer demands
Prior order processing experience preferred
$50k-84k yearly est. 22h ago
Senior Service Delivery Manager
Ltimindtree
Service manager job in Portsmouth, NH
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Job Title: - Service Delivery Manager
Location: Portsmouth, New Hampshire
Duration: Fulltime
Primary Skills
We are seeking an experienced service delivery manager with strong proficiency in Java to lead and manage our Application Support program The ideal candidate will oversee the ongoing support maintenance and enhancement of critical business applications ensuring high availability performance and reliability This role requires excellent stakeholder management technical expertise in Java and proven experience in program and team leadership Lead should have Java knowledge to manages L1L2 and 24x7 support operations to ensure successful delivery and alignment with organizational goals Job Description Lead the development and implementation of robust project planning methodologies to drive efficient and effective program execution Establish and maintain project governance frameworks that promote transparency compliance and accountability across programs Manage L1 and L2 support operations including 24x7 incident management to ensure timely resolution of issues and maintain high service quality Collaborate with cross functional teams and stakeholders to align project objectives with overall business strategy Drive continuous improvement initiatives aimed at enhancing project governance program management and delivery practices Monitor project and support performance metrics to identify trends and opportunities for process optimization Provide strategic guidance on program management best practices to improve delivery quality and team productivity Facilitate clear and consistent communication among all project stakeholders to ensure alignment and promptly resolve challenges
Roles and Responsibilities
Lead end to end project governance ensuring adherence to organizational standards and regulatory requirements Develop and implement governance structures such as steering committees reporting mechanisms and risk management processes Manage risk identification mitigation strategies and issue resolution to ensure successful project outcomes Oversee resource allocation and utilization to maximize efficiency across multiple project teams Manage and coordinate L1 and L2 support teams including 24x7 support operations to ensure effective incident management and service continuity Facilitate stakeholder engagement and maintain effective communication channels to ensure alignment with project goals Mentor and coach project managers support teams and other members to enhance governance capabilities and performance Drive program management best practices including planning tracking reporting to senior leadership and ensuring continuous improvement
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
$91k-133k yearly est. 1d ago
Business Operations Manager
Ellab 4.1
Service manager job in Nashua, NH
🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟
We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us.
As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:
Benefits
🏖️ Time to Unwind:
Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
Stay healthy with 2 weeks of sick time
Celebrate with 10 Company Holidays
Experience a rejuvenating 1-week winter shutdown
💼 Financial Well-being:
Invest in your future with a 401(k) match of $1 for $1 up to 4%
👨 👩 👧 👦 Health and Family First:
Embrace worry-free living with fully paid family medical insurance
Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
6 weeks of parental leave
Job Brief
The Business Operations Manager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization.
Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance.
Responsibilities
The Business Operations Manager is responsible for:
Manage sales/service admin team service US market
Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions
Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting.
Work with Delivery leads and Sales leaders to review large customer proposals.
Design additional business tools to support the management of Delivery Services
Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements.
Additional responsibilities may be assigned as the business grows and the company evolves
Requirements
5+ years of experience in a Business Operations role
Thorough knowledge of business processes and operations in a technical services company
Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred)
Experience with leading a team (preferred)
$65k-103k yearly est. 1d ago
General Manager
Risus Talent Partners
Service manager job in Litchfield, NH
General Manager - Optimum Building Systems
Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth.
Position Summary
The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance.
The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform.
This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management.
Key Responsibilities
Strategic & Financial Leadership
Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation.
Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics.
Lead the development and execution of annual budgets, forecasts, and operating plans.
Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities.
Champion data-driven decision-making, implementing dashboards and metrics to drive accountability.
Commercial and Operational Excellence
Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability.
Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance.
Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards.
Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship.
Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity.
Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships.
Drive the acquisition and integration of strategic “tuck-in” acquisitions
Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability.
Attract, retain, and mentor high-performing talent across all levels of the organization.
Collaborate with founders during transition to ensure knowledge continuity and cultural alignment.
Invest in people development - training, career progression, and cross-functional collaboration.
Serve as a visible, approachable leader who models humility, integrity, and professionalism.
Cultural Stewardship & Transformation
Honor and preserve the values and relationships that have defined Optimum's success for over 35 years.
Champion cultural continuity while modernizing systems and processes for scalability.
Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way.
Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth.
Partnership & Growth
Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives.
Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers.
Evaluate opportunities for growth - including new services, geographies, and strategic partnerships.
Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people.
Qualifications
15+ years of progressive leadership experience within construction, specialty contracting, or related trades.
Proven success in P&L ownership, strategic planning, and operational leadership.
Strong understanding of commercial construction operations, including estimating, field management, and financial controls.
Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement.
Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers.
Skilled in financial management, forecasting, and data-driven performance measurement.
Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization
Personal Attributes
Empathetic leader - honors legacy while guiding change with respect and inclusion.
Operationally disciplined - thrives on structure, accountability, and continuous improvement.
Strategic thinker - sees the big picture and connects it to daily execution.
Relationship builder - earns trust internally and externally through integrity and follow-through.
Culture carrier - balances performance with heart; respects people and process equally.
$46k-88k yearly est. 1d ago
General Manager
KBW Financial Staffing & Recruiting
Service manager job in Concord, NH
General Manager - Construction & Infrastructure Services
A long-established construction and infrastructure services organization is seeking a hands-on General Manager to oversee all day-to-day operations, drive performance, and lead the business through its next phase of growth. This role requires a leader who thrives in a fast-paced, field-and-office environment and can own responsibility for safety, operations, financial results, and people leadership.
Key Responsibilities
• Lead as an engaged, visible operational head focused on safety, accountability, and high standards
• Oversee revenue, margins, budgeting, and overall financial performance
• Direct estimating, bidding, scheduling, project execution, and customer delivery
• Build and develop a strong, collaborative management team
• Implement and refine processes across estimating, sales, project management, record keeping, reporting, and billing
• Manage bid preparation, pricing structures, regulatory specs, project documentation, and digital systems
• Review project status, timelines, and costs regularly to improve efficiency and outcomes
• Coordinate contract-related activities including bonding, compliance, certifications, change order tracking, and dispute resolution
• Maintain consistent communication with public-sector project administrators to support timely approvals and payments
• Ensure accurate billing, final quantities, and project close-out reviews
• Maintain compliance with annual certifications and regulatory requirements
• Report performance updates to ownership in a clear and concise manner
• Partner with leadership to shape long- and short-term business strategies
• Build strong relationships across customers, field teams, and industry partners
• Champion technology adoption to enhance productivity and competitiveness
Qualifications
• 10+ years of successful leadership in construction or similar operational environments
• Prior experience running a business unit with full P&L responsibility
• Proven ability to build and guide high-performing teams
• Knowledge of roadway, infrastructure, or heavy-civil work preferred
• Strong communication skills with customers, internal teams, and external partners
• Familiarity with OSHA, EPA standards, DOT specifications, and industry guidelines is beneficial
$45k-87k yearly est. 4d ago
Area Business Manager
Zoetis, Inc. 4.9
Service manager job in Manchester, NH
States considered: NY, CT, RI, MA, VT, NH, ME
Role Description
We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company.
This position will require travel throughout the designated geography and may require overnight stays.
Leading People
Lead and develop all colleagues in Area accordingly based on position.
Consistently demonstrate Solution Coaching capabilities
Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management.
Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools.
Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development
Demonstrate strong leadership and collaboration across all team members
Sales Performance
Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area
Successfully lead the launch of new products / services /equipment
Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports.
Leading the Business
Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall.
Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists
Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc.
Attending and participating in new product launches and periodic regional/area sales meetings.
Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management.
Education and Experience
Undergraduate degree (BS/BA) strongly preferred
Minimum of 3 years people leader/management experience for external talent
Technical Skills
Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance.
Excellent communication, interpersonal, business management and computer skills
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization.
Adept at working in highly fluid, complex, and ever-changing environments.
Uses analytics and insights to enhance decision-making and tactical execution across area.
Follow-through and attention to detail.
Ability to manage assigned expense budgets
Customer focused professional demeanor and presentation style.
Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.
Demonstrated ability to work independently and in a close team environment, self-starter
Animal Health experience and knowledge of small animal veterinary medicine
Diagnostic experience preferred
Exhibit willingness to accept and incorporate feedback
Verbal, written, presentation, interpersonal, and communication skills.
Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information
Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems
Physical Skills
Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary
The US base salary range for this full-time position is $119,000 - 171,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
This position is also eligible for long-term incentive.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$119k-171k yearly 4d ago
Operations Manager
Adecco 4.3
Service manager job in Keene, NH
Adecco Staffing is partnering with a well-established manufacturing company in Keene, NH to hire a Manufacturing Operations Manager! This is a direct hire opportunity and a key leadership role within the manufacturing operations.
Operations Manager
Compensation: $110,000 - $140,000 + Bonuses
Position Overview
The Operations Manager will oversee and direct all manufacturing operations at the Keene Plant. This role is responsible for achieving top performance in quality, delivery, reliability, lead times, cost efficiency, customer satisfaction, and employee development.
Key Responsibilities
Execute objectives outlined in the business plan and KNE strategic goals.
Develop and carry out tactical initiatives, ensuring progress is tracked and reported monthly and quarterly.
Communicate business direction, objectives, and strategies clearly to all team members.
Deliver production output with the right timing and quantity, achieving the highest first-pass yield rates and on-time delivery targets.
Support and implement scheduling and reporting improvements to increase efficiency.
Maintain accurate and timely production reporting and update master systems as needed.
Improve processes across machining, heat treat, grinding, finishing, assembly, and shipping.
Partner with Materials Management to ensure effective use and availability of raw materials and components.
Achieve or exceed quality goals while monitoring scrap/repair metrics.
Identify and implement cost-reduction opportunities related to non-conformance and variability.
Strengthen workforce capabilities through training and process improvements.
Ensure all products meet engineering specifications.
Drive lean initiatives and continuous improvement projects aligned with business plans.
Meet or exceed customer satisfaction KPIs annually.
Qualifications
Bachelor's degree in Engineering, Business, or a related field.
Minimum of 5 years' experience in a manufacturing environment.
Strong leadership and decision-making skills.
Excellent verbal and written communication abilities.
Strong analytical skills with proficiency in SAP, MRP, ERP systems, and Microsoft Office.
Demonstrated ability to coach, train, and mentor employees.
Knowledge of Lean manufacturing practices.
If you are interested in this position or others available, please apply with an updated resume or call Matt Cram at 603-###-####!
Pay Details: $110,000.00 to $140,000.00 per year
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$39k-51k yearly est. 2d ago
Regional Player Services Manager
New Hampshire Group LLC 3.8
Service manager job in Dover, NH
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Works in tandem with Director of Cash Operations towards all Player Services goals. Responsible for direct supervision of the player services operations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company's Responsible Gaming Plan.
Essential Responsibilities:
1. Provides next-level guest service to internal and external guests.
2. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
3. Responsible for creating and fostering an environment of support and motivation for Team Members.
4. Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
5. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations.
6. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
7. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
8. Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
9. Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels. Monitors credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.
10. Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
11. Evaluates and prepares daily cash deposit and electronic check deposits.
12. Ensures procedures and proper controls are strictly enforced to protect assets.
13. Monitors and evaluates overall Company activities in relation to departmental operations to ensure integration of Company needs with the services rendered through credit and collections.
14. Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures.
15. Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
16. Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
17. Approves permanent check-cashing limits of guests within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities.
18. Responsible for communication within department ensuring information is shared with team members.
19. Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
20. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
21. Monitors the day-to-day activities of the department(s) as subject to established Company policies.
22. Keeps position supervisor informed of relevant activities.
23. Attend required training sessions offered by the Company.
24. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
25. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
26. Have knowledge of the Property's programs to address problem gaming.
27. Report any acts of wrongdoing of which the Team Member may have knowledge.
28. Must maintain primary New Hampshire Lottery Gaming license with all New Hampshire group properties.
29. Must be willing and able to travel to all New Hampshire group properties as needed.
30. Other duties as assigned.
Position Qualifications:
High school diploma or GED, and five years related experience and/or training or equivalent combination of education and experience in high volume cash operations.
Must have a professional demeanor and be able to communicate well with the public.
Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties.
Must be able to formulate and communicate ideas and to make independent decisions.
Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine.
Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.
Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.
Availability to work flexible hours, including evenings, weekends, and holidays.
Supervisory Responsibilities:
Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s) throughout all of our Revo Casino and Social House properties.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
This is a full-time, in-person position based at our Dover, NH location.
$76k-128k yearly est. Auto-Apply 8d ago
Regional Service Manager
Mobilityworks 4.2
Service manager job in Londonderry, NH
MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort!
The Regional ServiceManager will ensure flawless execution of the service playbook with regard to all business drivers consistent with company policy, processes and procedures. This position is responsible for influencing service results within their assigned region. They will:
Oversee all aspects of the business operations within assigned region and deliver results.
Ensure flawless executive of the service playbook as implemented within assigned region.
Effectively support communications regarding developed processes and procedures (ie the playbook) to ensure consistent messaging and understanding of future expectations from the service departments.
Team with the HR Department to support hiring top talent for our service leadership roles.
Embrace change and become a catalyst for continuous improvement and buy-in from the service team.
Maximize employee competencies and maintain excellent work relationships within the organization.
Travel within assigned regions to audit compliance with identified processes, influence business and support any openings to ensure minimal interruption to service operations.
Support safety initiatives and ensure OSHA requirements, audits and safety best practices are followed.
Forecasting and fixed operations budget input for region.
Qualifications
Bachelor's degree in Business Management; Master's degree (MBA) preferred.
Minimum of 10 years of relevant work experience.
Minimum of 5 years of successful supervisory experience.
Strong value system and the highest level of personal and professional integrity.
Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities.
Ability to organize, prioritize, and be a self-starter in a fast paced environment.
Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas.
Exceptional leadership skills.
Demonstrated staff mentoring and development skills.
Excellent written and oral communication skills.
Ability to communicate and interact effectively with all levels of management.
Candidates must successfully complete criminal and motor vehicle background check
Benefits & Perks of working at MobilityWorks:
Competitive salary with monthly Bonus
Medical, Dental & Vision Insurance options.
Flexible Spending Account options.
7 paid holidays, Personal Time Off, Social Responsibility Time.
Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
Employee Wellness Program.
401(k) Retirement Plan options with generous company match.
Future advancement opportunities.
An incredibly rewarding experience in a team centered environment.
$59k-95k yearly est. 10d ago
Regional Player Services Manager
Revo Casino and Social House
Service manager job in Dover, NH
Job Description
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Works in tandem with Director of Cash Operations towards all Player Services goals. Responsible for direct supervision of the player services operations in accordance with Company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, Title 31 Rules and Regulations, and the Company's Responsible Gaming Plan.
Essential Responsibilities:
1. Provides next-level guest service to internal and external guests.
2. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
3. Responsible for creating and fostering an environment of support and motivation for Team Members.
4. Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
5. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations.
6. Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
7. Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
8. Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
9. Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels. Monitors credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws.
10. Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
11. Evaluates and prepares daily cash deposit and electronic check deposits.
12. Ensures procedures and proper controls are strictly enforced to protect assets.
13. Monitors and evaluates overall Company activities in relation to departmental operations to ensure integration of Company needs with the services rendered through credit and collections.
14. Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as Company policies and procedures.
15. Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
16. Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
17. Approves permanent check-cashing limits of guests within designated limits and according to criteria in order to allow qualified customers to have convenient access to funds, with the objective of encouraging greater gaming activities.
18. Responsible for communication within department ensuring information is shared with team members.
19. Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
20. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
21. Monitors the day-to-day activities of the department(s) as subject to established Company policies.
22. Keeps position supervisor informed of relevant activities.
23. Attend required training sessions offered by the Company.
24. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
25. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
26. Have knowledge of the Property's programs to address problem gaming.
27. Report any acts of wrongdoing of which the Team Member may have knowledge.
28. Must maintain primary New Hampshire Lottery Gaming license with all New Hampshire group properties.
29. Must be willing and able to travel to all New Hampshire group properties as needed.
30. Other duties as assigned.
Position Qualifications:
High school diploma or GED, and five years related experience and/or training or equivalent combination of education and experience in high volume cash operations.
Must have a professional demeanor and be able to communicate well with the public.
Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties.
Must be able to formulate and communicate ideas and to make independent decisions.
Strong oral and written skills and a proficiency in Microsoft Office are required. Proficient in using the Ten Key Adding Machine.
Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.
Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.
Availability to work flexible hours, including evenings, weekends, and holidays.
Supervisory Responsibilities:
Manages subordinates who may supervise employees. Responsible for the overall direction, coordination, and evaluation of the unit(s) throughout all of our Revo Casino and Social House properties.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
This is a full-time, in-person position based at our Dover, NH location.
$66k-110k yearly est. 10d ago
Lead Heating Service Technician (Sign-on Bonus)
Irving Oil Corp
Service manager job in Littleton, NH
As a Lead Service Technician and Trainer, you will support the Operations Manager while serving as the technical expert for the field team, oversee service operations, ensure compliance with safety standards and lead technician training and mentoring efforts. Your goal will be to enhance operational efficiency, develop technician expertise, and deliver outstanding customer service in both commercial and residential environments. Your success will be measured by your ability to troubleshoot and resolve service issues, maintain high customer satisfaction, foster technician growth, and ensure adherence to safety and compliance regulations.
What We Offer:
* Work Environment - Stay close to home with local routes, strong safety culture, and get on-the-job training
* Competitive Compensation - Including an annual bonus plan, 401k company matched up to 4%, and a Sign-on Bonus
* Flexible Benefits Plan - In effect on the first day of the month following date of hire and offers three levels of coverage to select from to meet your unique, personal needs
* Paid Vacation - Plus an annual option to purchase additional vacation, too
* Wellness Support - With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
* Opportunity to give back to some amazing causes in our community - You chose when and where to make an impact through an annual paid volunteer day, company volunteer opportunities, and an annual donation matching program
Your Responsibilities:
* Manage time between supporting Operations Manager, working in the field, and covering during absences
* Serve as the primary technical expert and first point of contact for troubleshooting service issues
* Oversee the full scope of projects and monitor daily productivity
* Act as a Safety Champion with our environment, ensuring compliance and conducting site safety inspections in partnership with Environment Health and Safety team
* Facilitate onsite technician training, implementation of company policies, and daily line-ups
* Manage customer interactions, explain repairs, resolve escalations, and ensure smooth service operations
* Build and oversee the on-call schedule, participating in rotation including evenings and weekends
* Perform service technician duties including installing, maintaining, and troubleshooting oil and propane-fired boilers, furnaces, water heaters, and oil tanks
* Conduct final inspections of repaired systems to ensure safe and proper operation
Your Skills:
* Strong leadership and mentoring capabilities
* Excellent communication skills
* Ability to work in a fast-paced environment and meet strict deadlines
* Expertise in troubleshooting and installing various heating equipment
* Excellent decision-making and delegation skills
* Comfortable with frequent driving, working in confined spaces, heavy lifting, and heights up to 50 feet
Your Experience:
* Previous Heating Technician experience with leadership responsibilities
* Valid Propane license and NORA Certification
* CDL with Hazmat and Tanker endorsements
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.
Job Requirements - Work Experience
Operations
Job Requirements - Education
Diploma / Certification
$81k-126k yearly est. Auto-Apply 60d+ ago
Lead Heating Service Technician (Sign-on Bonus)
Irving Oil
Service manager job in Littleton, NH
As a Lead Service Technician and Trainer, you will support the Operations Manager while serving as the technical expert for the field team, oversee service operations, ensure compliance with safety standards and lead technician training and mentoring efforts. Your goal will be to enhance operational efficiency, develop technician expertise, and deliver outstanding customer service in both commercial and residential environments. Your success will be measured by your ability to troubleshoot and resolve service issues, maintain high customer satisfaction, foster technician growth, and ensure adherence to safety and compliance regulations.
What We Offer:
Work Environment - Stay close to home with local routes, strong safety culture, and get on-the-job training
Competitive Compensation - Including an annual bonus plan, 401k company matched up to 4%, and a Sign-on Bonus
Flexible Benefits Plan - In effect on the first day of the month following date of hire and offers three levels of coverage to select from to meet your unique, personal needs
Paid Vacation - Plus an annual option to purchase additional vacation, too
Wellness Support - With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community - You chose when and where to make an impact through an annual paid volunteer day, company volunteer opportunities, and an annual donation matching program
Your Responsibilities:
Manage time between supporting Operations Manager, working in the field, and covering during absences
Serve as the primary technical expert and first point of contact for troubleshooting service issues
Oversee the full scope of projects and monitor daily productivity
Act as a Safety Champion with our environment, ensuring compliance and conducting site safety inspections in partnership with Environment Health and Safety team
Facilitate onsite technician training, implementation of company policies, and daily line-ups
Manage customer interactions, explain repairs, resolve escalations, and ensure smooth service operations
Build and oversee the on-call schedule, participating in rotation including evenings and weekends
Perform service technician duties including installing, maintaining, and troubleshooting oil and propane-fired boilers, furnaces, water heaters, and oil tanks
Conduct final inspections of repaired systems to ensure safe and proper operation
Your Skills:
Strong leadership and mentoring capabilities
Excellent communication skills
Ability to work in a fast-paced environment and meet strict deadlines
Expertise in troubleshooting and installing various heating equipment
Excellent decision-making and delegation skills
Comfortable with frequent driving, working in confined spaces, heavy lifting, and heights up to 50 feet
Your Experience:
Previous Heating Technician experience with leadership responsibilities
Valid Propane license and NORA Certification
CDL with Hazmat and Tanker endorsements
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.
Job Requirements - Work Experience
Operations
Job Requirements - Education
Diploma / Certification
$81k-126k yearly est. Auto-Apply 60d+ ago
Service Technician - Lead Professional
Hussmann Corporation 4.6
Service manager job in Salem, NH
**Are you motivated and eager to grow your career in refrigeration?** Hussmann's team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.
**Why Hussmann?**
+ Bi-annual bonuses based on performance
+ Paid training and access to online training videos
+ Paid drive time (including overtime)
+ 22 days paid off - 10 days of vacation, 12 company holidays
+ Company vehicle provided
+ On-the-job, hands-on training opportunities for Technicians, electric and mechanical theory, and model-based training
+ Sign-on bonus available
**Responsibilities**
Lead a team of service technicians based upon a specified geographic area or project/customer assignment to respond the customer's need for service and maintenance of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning system commonly installed in supermarkets, convenient stores and cold storage facilities.
+ Development and maintenance of excellent customer relations. Fluent in applicable customer systems, business processes, administrative support, etc.
+ Actively pursuing personal development & supporting technician growth and development. Intrinsically involved with screening, interviewing, and hiring new technicians.
+ Under the direction of the ServiceManager perform survey of new customer sites and assist in quoting service and maintenance. Assist with job quoting, staffing, estimating, understanding of project costing & drivers, etc.
+ Implement pertinent training and provide opportunities for ongoing professional development for technicians.
+ Coordinate technical support, guidance, and training to service technicians.
+ Strong skills for conflict resolution, problem solving, and prioritization among technicians, peers, leadership, customers, etc.
+ Champion of change initiatives across the enterprise. Coaching and Mentorship of newer team members to help ensure compliance to systems and processes.
+ Perform prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.
+ Enough system knowledge to match customer needs with potential sales opportunities and ability to complete rapid/accurate diagnosis.
+ Manage truck inventory. Orders, receives, bills out and maintains parts responsibly with a minimum of waste. Manages assigned vehicle within all company guidelines. Maintains a clean vehicle, performs required maintenance on time.
+ Complete necessary documents and electronic communication in a thorough, accurate, professional and timely manner. Demonstrate the ability to utilize hand-held device to complete necessary paperwork and invoicing requirements.
+ Ability to systematically utilize mirror and flashlight to check all joints, install PVC drain pipe with minimal supervision, set and trim cases, install and adjust glass doors and frames, use temperature sensors, use brazing and soldering techniques, and determine proper coil layout in complex boxes.
+ Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions and test oil during conversion and electric weld a variety of metals and joint types.
+ Identify, troubleshoot, and correctly size thermostatic expansion valves.
+ Working knowledge of pressure regulators as they pertain to pressurized gases, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams.
+ Demonstrate understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD's, all system defrost types, recovery setup, torch setup, compressor operating parameters, conventional refrigeration system layout, and parallel rack system layout, and advanced wiring diagrams.
+ Demonstrate a working knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three phase motors, compressor operating parameters, oil differential pressure valves and oil level controls, .
+ Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and replacements, troubleshoot and repair more complex service calls, check/adjust oil management system and compressor oil level control.
+ Serve as a mentor to other technicians and lead HVAC/R PM programs.
+ Additional responsibilities as assigned.
**Qualifications**
**Formal Education Requirement:**
**Required Level:** High School Diploma/GED
**Preferred level:** HVAC-R Technical School Degree
**Minimum Years of Experience Necessary:**
+ External Candidates: 7 years in the field or 5 years with Certification from a Technical School
+ Internal Candidates: 3 years as a Certified Technician w/ completion of OJT & Skills Assessment
**Additional Information:**
+ Must have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy.
+ Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
+ Must have excellent verbal and written communication skills, detail orientated and highly motivated.
+ Must have strong mechanical aptitude.
+ Must be able to work nights and/or weekends as required.
+ Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
+ Must have strong leadership skills, communication skills, and business acumen.
+ EPA 608 Universal Certification.
+ Superior decision-making ability and paperwork skills.
+ Able to schedule work for other technicians.
+ Able to correctly teach all the previously listed items.
**Benefits:**
+ Health, Dental, and Vision Insurance
+ 401k with Company Matching Contribution
+ Discretionary 401k Company Contribution
+ Tuition Reimbursement Program
+ Life/Disability Insurance
+ Maternity and Paternity Leave
+ Panasonic Employee Discounts
+ 10 Days Paid Vacation and 12 Company Holidays
+ Employee Assistance Program
+ And more
The salary range of $46.18 - $69.26 per hour is just one component of Hussmann's total package. Actual compensation varies depending on the individual's knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.
**About Hussmann**
For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment - delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing - a trusted partner, relentlessly driving customer success.
For more information about Hussmann, please visit **************** .
Hussmann is a subsidiary of Panasonic USA.
_Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law._
REQ-153243
$46.2-69.3 hourly 60d+ ago
Service Technician - Lead Equipment Installer
Dead River Company 4.8
Service manager job in Bristol, NH
Join Our Team - Find Your Future!
Up to $3,000 Sign On Bonus Eligible!
Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.
Essential Functions:
Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
Performs efficiency tests, tune-ups, and contract service inspections.
Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
Promotes Dead River company products and services. Advises customers on best options for specific needs.
Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
Participates in night and weekend on-call schedule as necessary.
Reports all accidents, spills, and liability claims.
Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)
Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
Health Insurance - Premiums as low as $6 for full time employees!
Dental insurance and Vision Insurance
Company Provided Life insurance, Short-term and Long-Term disability
401(k) plan with company match
Paid time off and paid holidays
Tuition assistance for employees and scholarships available for employees' children
Discounts on our products and services
Opportunities for growth throughout our footprint.
Other Tasks:
Performs other work-related duties as assigned.
Education:
A high school diploma or equivalent is required. Technical school training is preferred.
Contacts:
Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors.
Experience:
Apprentice - Will have successfully completed oil burner training course or CETP program. Journeyman - Will have at least one year of relevant oil and/or propane service experience. Master - Will have two or more years of relevant oil and/or propane service experience
Certification, Licensing, and Testing:
Apprentice, Journeyman or Master designation licensing is necessary in states where required.
Applicable propane CETP certification is required for propane technicians.
All technicians must be able to pass a pre-employment physical.
All technicians must have a valid motor vehicle drivers' license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.
Equipment Used:
Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters.
Decisions Made:
Technicians make decisions regarding the appropriate steps to take in servicing or installing equipment and heating devices. Complex problems or unusual customer related issues are referred to the ServiceManager or other appropriate party. The apprentice works under the direct supervision of a journeyman or master technician.
Safety Considerations:
Safety considerations relate to safe operation of the service vehicle, wearing appropriate personal protective safety equipment, proper lifting of heavy parts or equipment, and general observation of the surroundings where work is being done.
Other Attributes Required:
This position requires dependability, commitment to exceptional customer service, ability to work independently, the desire to work as part of a team and a thorough understanding of the Dead River Company brand promise, guarantees and pledges.
Work Environment:
Temperatures may vary from below zero to above 90 degrees, depending on the time of year. Since the job involves working with devices that burn petroleum products, there is some exposure to the product and fumes. The work area ranges from the technician van to commercial and consumer sites that are occasionally cramped with little headroom.
Physical Requirements Analysis:
The position requires frequent driving, standing, walking, and sitting
There is occasional to frequent stooping, kneeling, crouching, crawling, climbing
There is frequent use of the hands/arms to reach, feel, handle, lift or pull
There is frequent communication involving both talking and listening
Weight or Force Moved:
Technicians move various sized objects weighing from a few ounces to over 100 pounds. When very heavy objects are moved technicians are expected to seek assistance from other employees. See accompanying Physical Requirements Analysis for more detail.
$119k-159k yearly est. 8d ago
Branch Services Supervisor
The Merrimack 4.1
Service manager job in Henniker, NH
Job Description
The Merrimack has an opportunity for a Branch Services Supervisor at our
Henniker, NH
branch. The successful applicant will be self-sufficient and have the ability to shift gears efficiently in a changing branch environment while providing high energy and a positive demeanor. Must have a strong desire to provide leadership and excellent customer service.
We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team!
Salary negotiable based on level of experience
Branch Services Supervisor: $26.00 - $30.00
PRIMARY RESPONSIBILITIES:
Responsible for the overall day to day operations of a full service branch
Provides supervision, coaching, mentoring and leadership including professional development of staff
Opens and closes the branch on a rotating basis
Creates and sustains growth through the utilization of business development
JOB REQUIREMENTS:
2-5 years of retail banking experience
2-5 years of supervisory experience
Teller or BSR certification required
Thorough knowledge of operating policies, procedures, and regulations governing the operations of the Branch
Must be able to work Saturdays on a rotational schedule with the ability to travel between branches, as needed
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
$45k-69k yearly est. 23d ago
Branch Services Supervisor
New Hampshire Mutual Bancorp
Service manager job in Henniker, NH
The Merrimack has an opportunity for a Branch Services Supervisor at our
Henniker, NH
branch. The successful applicant will be self-sufficient and have the ability to shift gears efficiently in a changing branch environment while providing high energy and a positive demeanor. Must have a strong desire to provide leadership and excellent customer service.
We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team!
Salary negotiable based on level of experience
Branch Services Supervisor: $26.00 - $30.00
PRIMARY RESPONSIBILITIES:
Responsible for the overall day to day operations of a full service branch
Provides supervision, coaching, mentoring and leadership including professional development of staff
Opens and closes the branch on a rotating basis
Creates and sustains growth through the utilization of business development
JOB REQUIREMENTS:
2-5 years of retail banking experience
2-5 years of supervisory experience
Teller or BSR certification required
Thorough knowledge of operating policies, procedures, and regulations governing the operations of the Branch
Must be able to work Saturdays on a rotational schedule with the ability to travel between branches, as needed
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
$40k-65k yearly est. Auto-Apply 52d ago
Supervisor of Laboratory Support Services - Laboratory
Dartmouth Health
Service manager job in Keene, NH
Under the direction of the Medical Director of the Laboratory and the Administrative Director of Laboratory Services, improves and maintains working relationships with Laboratory external and internal customers in relation to obtaining and receiving specimens for in house testing, transmission of specimens to external Reference laboratories for additional testing and access to Laboratory services. Oversees inpatient and outpatient phlebotomy operations, central processing and handles technical inquiries. Acts as a resource and provide team leadership to the staff in the Phlebotomy and Central Processing areas.
High school graduate or equivalent. Three years of appropriate laboratory experience required. 1 year Supervisory or leadership experience preferred.
* COMPENSATION
* Minimum Pay: $23.39
* Maximum Pay: $36.26
* Area of Interest:Allied Health;
* Work Status:Monday- Friday days;
* Employment Type:Full-time 40 hours/week;
* Job ID:16443
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$23.4 hourly 33d ago
Regional Service Manager
Mobilityworks 4.2
Service manager job in Londonderry, NH
MobilityWorks , serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Thousands of individuals and business clients each year benefit from the products and services we provide. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Reach out to see how you can join the team leading this effort!
The Regional ServiceManager will ensure flawless execution of the service playbook with regard to all business drivers consistent with company policy, processes and procedures. This position is responsible for influencing service results within their assigned region. They will:
Oversee all aspects of the business operations within assigned region and deliver results.
Ensure flawless executive of the service playbook as implemented within assigned region.
Effectively support communications regarding developed processes and procedures (ie the playbook) to ensure consistent messaging and understanding of future expectations from the service departments.
Team with the HR Department to support hiring top talent for our service leadership roles.
Embrace change and become a catalyst for continuous improvement and buy-in from the service team.
Maximize employee competencies and maintain excellent work relationships within the organization.
Travel within assigned regions to audit compliance with identified processes, influence business and support any openings to ensure minimal interruption to service operations.
Support safety initiatives and ensure OSHA requirements, audits and safety best practices are followed.
Forecasting and fixed operations budget input for region.
Qualifications
Bachelor's degree in Business Management; Master's degree (MBA) preferred.
Minimum of 10 years of relevant work experience.
Minimum of 5 years of successful supervisory experience.
Strong value system and the highest level of personal and professional integrity.
Ability to operate in high growth, entrepreneurial environment with integration and assimilation of acquired entities.
Ability to organize, prioritize, and be a self-starter in a fast paced environment.
Ability to analyze complex problems, identify solutions and provide decision-making leadership to effectively influence others, champion and implement ideas.
Exceptional leadership skills.
Demonstrated staff mentoring and development skills.
Excellent written and oral communication skills.
Ability to communicate and interact effectively with all levels of management.
Candidates must successfully complete criminal and motor vehicle background check
Benefits & Perks of working at MobilityWorks:
Competitive salary with monthly Bonus
Medical, Dental & Vision Insurance options.
Flexible Spending Account options.
7 paid holidays, Personal Time Off, Social Responsibility Time.
Employer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
Employee Wellness Program.
401(k) Retirement Plan options with generous company match.
Future advancement opportunities.
An incredibly rewarding experience in a team centered environment.
$59k-95k yearly est. Auto-Apply 17d ago
Player Services Supervisor
Revo Casino and Social House
Service manager job in Manchester, NH
Job Description
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We're not stuffy or corporate-we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you'll be part of a team that truly makes a difference.
Position Summary:
Responsible for direct supervision of the player services team members in accordance with company Internal Control Policies and Procedures, state and federal regulations, Bank Securities Act, and the company's Responsible Gaming Plan. Also serves as guest contact and key data entry personnel for Players Card database information. Ensures accuracy on all cash and credit transactions and end of business day.
Essential Responsibilities:
Provides next-level guest service to internal and external guests.
Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance and resources to accomplish established objectives.
Responsible for creating and fostering an environment of support and motivation for Team Members.
Assists in establishing department standards, guidelines and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
Reviews activities in all reporting areas in order to gauge and improve staffing levels, working conditions and other matters which influence quality guest service and profitability.
Reviews the work activities of subordinate employees to ensure that work is being performed within the standards established by management.
May act as a Player ServicesManager in the absence of a full time Player ServicesManager.
Assists in management of regulatory and internal control procedure audits. Researches and documents any findings. Follows-up on corrective action and recommends policy as well as procedural changes to mitigate future deficiencies.
Understands department objectives, standards, guidelines and budget to achieve effective supervision of department; adjusts daily schedule according to business levels.
Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
Evaluates and prepares daily cash deposit and electronic check deposits.
Verifying daily deposits from the count room.
Monitoring the currency levels for the TRU machines on a daily basis to make sure we have adequate levels of currency to dispense.
Handling & maintaining Keno and scratch ticket machine on site where applicable.
Ensures procedures and proper controls are strictly enforced to protect assets.
Monitors and evaluates overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered.
Reviews compliance with relevant gaming regulations to ensure that the department is operating within these parameters, as well as company policies and procedures.
Works with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
Monitors and evaluates the activities of Player Services Representatives to ensure achievement of financial, policy and regulatory objectives.
Responsible for creating and fostering an environment of support and motivation for Team Members.
Increases value of the brand of the company within all programs and execution of those programs.
Identifies and gathers information on valuable guests through observation, analysis, personal contact and service.
Executes guest loyalty, relationships, and direct marketing programs. Provides services to respond to guest requirements.
Accurately and efficiently performs data entry tasks associated with Players Club memberships.
Records and reports database information to management; may assist in updating database files.
Possesses and maintains thorough knowledge of all special events, promotions, advertising campaigns and community events.
Displays superior people skills and project mature presence and confidence.
Conducts informal surveys and queries.
Becomes an expert of the player tracking system software.
Responsible for communication within department ensuring information is shared with team members.
Maintains contact with Security and Surveillance Agents and the bank to locate variances and ensure proper handling of monies.
Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.
Monitors the day-to-day activities of the department(s) as subject to established company policies.
May act as a Main Banker or Cashier/Teller as needed.
Keeps position supervisor informed of relevant activities.
Ensures compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations.
Issues employee discipline and counseling.
Report any monetary or procedural discrepancy to the Manager in a timely manner.
Other duties as assigned.
Position Qualifications:
High school diploma or GED, and one to two years related experience and/or training or equivalent combination of education and experience in high volume cash operations. Proficient in using the Ten Key Adding Machine. Must have a professional demeanor and be able to communicate well with the public. Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform job duties. Proficiency in Excel and word required. Must be able to formulate and communicate ideas and to make independent decisions.
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.