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Service manager jobs in New Mexico - 1,235 jobs

  • Transportation Area Manager

    Amazon.com, Inc. 4.7company rating

    Service manager job in Albuquerque, NM

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include: Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas Streamline logistics in the operation through the implementation of standard work and team leadership Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates Proactively identify and lead process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. Support, mentor, and motivate your hourly workforce. Manage safety, quality, productivity, and customer delivery promises. In addition, one of the most important aspects of your job is to lead change at internet speed because innovation has made us the global company that we are today. Amazon offers competitive packages, growth potential and a challenging and inclusive work environment. Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role. ******************************************************************************************* Basic Qualifications 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications * 1+ years of performance metrics, process improvement or lean techniques experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $70k-100k yearly 7d ago
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  • Plant Manager

    Burnett Specialists Staffing | Recruiting 4.2company rating

    Service manager job in Santa Teresa, NM

    We are seeking an experienced, hands-on Plant Manager to oversee daily operations in our facility. This role ensures production goals are met while maintaining safety, quality, and efficiency standards. Key Responsibilities: Manage all plant operations Lead, train, and supervise production teams Ensure production schedules, quality standards, and OSHA compliance Drive process improvements and lean manufacturing initiatives Oversee equipment usage, maintenance, and downtime reduction Track production metrics, labor, and material usage Qualifications: 7+ years of manufacturing or metal fabrication leadership experience Strong hands-on leadership and technical expertise Knowledge of fabrication, welding, CNC machinery, and blueprints Associate or Bachelor?s degree preferred Bilingual (English/Spanish) a plus Competitive pay and benefits. Apply today. ELPSO70 Interested candidates please send resume in Word format Please reference job code 136355 when responding to this ad.
    $28k-45k yearly est. 1d ago
  • Branch Manager

    Intsel Steel West

    Service manager job in Farmington, NM

    The key role of the Branch Manager is to ensure new business development and sales while leveraging the strengths of the overall company to achieve the highest possible returns. The manager is expected to lead with the highest level of integrity while promoting the Triple-S culture and operating within the company policies. The manager is also expected to foster an environment that allows all employees equal opportunities and regular honest and unbiased feedback on their performance. The Branch Manager will report directly to the Regional Manager. They will work in conjunction with the Regional Manager, Purchasing Manager and the VP Sales to establish and attain to targets in Sales, Gross Profit, Inventory levels and inventory accuracy. Responsibilities: Business Development - Regularly communicates and works with the Regional Manager to identify and capture new accounts in both the geographic area and the area of the branch expertise. The Outside Sales Representative(s) assigned to the branch will report directly to the Branch Manager. The Branch Manager will develop planning and strategy plans to go to the market. Sales -sees top customers periodically as necessary to develop good relationships and to address issues appropriate to his/her responsibilities as Branch Manager. HR and Performance evaluations - coordinates with local managers to ensure every employee in the branch is provided with well-thought-out performance appraisals and goal setting sessions which allow for fair two-way feedback. Manager must sign off on all evaluations. Coordinates with HR manager to ensure compliance within company policies and most relevant HR laws. Raises for employees must be within corporate guideline budgets. Quality - ensures plant and equipment is clean, maintained and organized. Does so by regularly walking the plant and communicating with employees. Coordinates with VP of quality on metrics to improve quality. Productivity - ensures a productive workforce. Uses relevant and consistent metrics to measure (i.e. financials, pick count, OT reports, production reports, etc.) as designed and directed by the Division Controller P&L - manager is responsible for the profitability of the branch and the productive and safe use of the branch assets Credit - Must operate within the AMM for credit approval; including documenting rationale when exercising authority. Coordinates with Credit Manager to nurture team credit decisions. Profit Sharing Meetings - conducts quarterly profit sharing or town hall meetings (when no profit sharing). Communicates branch performance and market conditions with branch employees. Best practices - adopts best practices with other branches when possible to bring about continuity throughout the organization. Hire/Fire - has authority to hire personnel within the budgets adopted and approved by management. Ensures that company hiring policy (reference and background checks) are adhered to. Has authority to terminate within the guidelines of corporate HR department. Should seek guidance from HR Department in performance related issues prior to termination versus egregious violations of company policies. Company interest over branch interest - When making decisions, chooses what is in the best interest of the company ahead of what is best for the branch. Example: if a sister branch is overstocked on an item- transfers that item vs. buying new at cheaper price. Qualifications: A Bachelor's Degree in Business Administration, Marketing, Industrial Distribution, or Operations Management, or five years of progressive management experience in the Metals Distribution Industry. MBA is a plus. Financial management and budgeting skills are required An ability to make sound business decisions based on data and statistics Previous General Management Experience is a plus. Three years of Sales Management Experience, preferably with strong commercial selling experience in the Metals Distribution Industry. Two years of Operations/Operations Management Experience, preferably in the Metals Distribution Industry. Working Knowledge of Non Ferrous Metals is a plus, including Aluminum, Stainless Steels, Nickel Alloys, and Titanium. Experience working in a ‘Supply Chain' capacity is a plus.
    $43k-61k yearly est. 1d ago
  • General Manager

    Corecruitment Ltd.

    Service manager job in Santa Fe, NM

    Hotel General Manager, New Opening - Santa Fe, NM, CA - Up to $120k - $130k + Bonus Our client is preparing to launch a new hotel in late 2025 and is seeking an Opening General Manager to lead the pre-opening and beyond. The property will feature luxurious accommodations, a stylish lobby bar, and exclusive amenities, all designed to blend Santa Fe's rich history with modern artistic influences. The Role Provide strategic leadership and day-to-day oversight of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Banquets, Sales & Marketing, and Engineering. Maintain a strong focus on delivering exceptional guest experiences while driving revenue and profitability. Develop and execute operational strategies that support long-term success and performance goals. Lead, mentor, and inspire a high-performing team through effective communication and ongoing development. Cultivate a positive, service-oriented culture that aligns with the hotel's standards and values. Serve as a visible and engaged representative of the hotel within the local community. What they are looking for: Proven experience in luxury hotel operations, including leadership roles. Previous involvement in hotel openings, with a strong understanding of pre-opening processes. Solid knowledge of NOI, budgeting, and financial performance metrics. Proficient in computer systems; experience with hotel management software preferred. Familiarity with construction or renovation processes is a plus If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com - ************************ Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
    $40k-73k yearly est. 4d ago
  • Manager (RN), Emergency Services

    Memorial Medical Center 3.8company rating

    Service manager job in Las Cruces, NM

    Your experience matters At Memorial Medical Center, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Manager (RN) joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. Department/Unit Summary Join our team in a dynamic 19-bed Emergency Room (ER) located on the 1st floor, with a 1:4 nurse to patient ratio. Our diverse staff includes RNs, Nurse Externs, Paramedics, EMTs, MAs, CNAs, Phlebotomists, Pharmacists, and Providers, creating a collaborative environment to deliver exceptional care. Known for our wide variety of patient care services, including cardiac, abdominal pain, shortness of breath, strokes trauma, bariatric accreditations, and offer the only Pediatric and PICU in Southern New Mexico. With an average daily volume of approximately 108 patients, this role offers the opportunity to contribute to high-quality emergency medical care while working alongside a dedicated team in a fast-paced setting. How you'll contribute Under the direction of the ER Director, manages and coordinates the clinical and other activities on the patient unit in order to provide quality patient care. Establishes goals and priorities in accordance with patient and staff needs and organizational objectives. Services are provided across the life span of an individual and within the spectrum of health care as designated for the department. In addition, provides service to patients throughout the life span including children, adults and geriatric age groups. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: - Relocation assistance - Shift differentials - Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts - Competitive paid time off and extended illness bank package for full-time employees - Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage - Tuition reimbursement, loan assistance, and 401(k) matching - Employee assistance program including mental, physical, and financial wellness - Professional development and growth opportunities Qualifications and requirements Applicants should have a current state RN license and possess an associate's degree from an accredited nursing school. Additional requirements include: - BLS certification is required within 30 days of hire. - ACLS and PALS are required within 6 months of hire. - CCRN preferred. - Five years' experience in an acute care facility preferred. Three years of nursing leadership experience required. About our Health System Memorial Medical Center is a 199 bed acute hospital located in Las Cruces, NM and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. EEOC Statement "Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
    $81k-129k yearly est. 1d ago
  • General Manager

    Club Pilates 3.6company rating

    Service manager job in Santa Fe, NM

    Club Pilates Santa Fe Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and continues to expand internationally. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit ******************* POSITION: The purpose of the General Manager is to manage the studio overall. The primary focus is directing sales representatives with new membership sales by bringing new members to the studio and booking them into Intro classes. The General Manager also has the role of creating a positive welcoming environment, overseeing studio cleanliness/maintenance & retaining current members. Pilates fitness knowledge or background is preferred but not required. The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. REQUIREMENTS: STRONG leadership qualities - this includes personal drive, initiative & organizational skills Strong ability to confidently sell to clients Comfort working with budgets, payroll, revenue and forecasting Effective critical thinking and problem solving skills Successful time management 2+ years of retail/service sales or fitness sales experience Excellent communication and strong customer service skills Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training Solid writing and grammar skills Ability to learn and use the Club Ready software system Social media savvy and knowledge of site maintenance and relevant postings Ability to take quality photographs Ability to stand or sit for up to 8 hours throughout the workday Must be fluent in English and have excellent communication skills via in person, phone and email Highly organized, proficient in data management Must be able to work under pressure and meet tight deadlines Professional, punctual, reliable and neat Strong attention to detail and accuracy Trustworthy and ability to handle confidential information Ability to work harmoniously with co-workers, clients and the general public Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices Must have proficient computer skills Daily and/or occasional travel may be required Career commitment - no outside professional/educational pursuits while holding this position PREFERRED REQUIREMENTS: AED/CPR Certified Associate's Degree or higher education degree RESPONSIBILITIES: Execute sales process of lead generation, follow up, and close Ability to create monthly planning for sales goals and team focus Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants Maintain a high level of personal sales production Assumes responsibility for developing selling skills Mentor, encourage and motivate sales representatives to meet sales goals Book quality appointments to achieve monthly sales quota Emphasize and enforce objectives of the club as a fitness and wellness provider Present available services to current or prospective members Create and maintain the work schedule for sales representatives Flexibility to be the front desk first responder - cover shifts and vacancies from sales representatives Coordinate disciplinary actions of employees with Director Provide weekly data reports Attend & participate in the weekly coaching/training appointments from corporate Maintain & schedule all studio social media postings Take frequent photographs of members and studio activities Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club Oversee and maintain the cleanliness and organization of the studio Other duties as assigned COMPENSATION & PERKS: This position offers a very competitive hourly wage; based on experience. Additional bonuses can be earned for achieving studio goals. Commission paid on sales. Opportunity for bonus based on performance. Free Pilates classes. Opportunities for growth within the studios including additional sales and management positions. Job Type: Full-time Work Location: On-Site Pay: From $18-$24/hr Expected hours: 35 hours per week Benefits: 401(k) matching Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Shift: Evening shift Morning shift Application Question(s): How many years of Sales experience do you have? Education: Associate (Required) Experience: Sales: 2 years (Required) Supervising: 1 year (Required) Customer Service: 3 years (Required) Shift availability: Day Shift (Required) Night Shift (Required)
    $18-24 hourly 5d ago
  • Home Care Branch Manager

    Addus Homecare

    Service manager job in Truth or Consequences, NM

    This position manages the daily operations and administrative functions, including recruitment, orientation, training and retention of branch and office support staff in order to meet and exceed the monthly budgeted census. The Branch Manager also participates in the branch's business development efforts to expand its client base and promote revenue growth. Schedule: Mon - Fri // 8 am to 5pm (1 hr Lunch, rotating on call weekends) Location: Ambercare 908 N Date St. Truth or Consequences, NM 87901-1748 At Ambercare/ Addus We Offer Our Team The Best Medical, Dental, and Vision Benefits Bonus Opportunities Company-Matched 401(k) Daily Pay Option Continued Education Support Paid Time Off (PTO) Retirement Planning Life Insurance Employee Discounts Essential Duties Lead and manage agency operations, ensuring safe and effective home care services. Guide staff in scheduling and delivering client support services. Oversee care plans and ensure compliance with quality standards and regulations. Manage daily administrative functions including payroll, billing, and records. Recruit, train, and retain top talent. Drive business development and build relationships with referral sources. Monitor budget performance and implement corrective actions as needed. Maintain confidentiality and uphold HIPAA, and Medicaid standards. Requirements Minimum education: High school or equivalant, preferred some higher educaiton 2 or more years of healthcare and management experience Home health or community-based services experience preferred Proven ability to grow census and revenue Strong leadership, communication, and team-building skills Proficiency in Microsoft Office P&L and budget management experience Reliable transportation, valid driver's license, and insurance To apply via text, text 9884 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR
    $43k-62k yearly est. 1d ago
  • General Manager in Training - Retail

    Love's Travel Stops 4.2company rating

    Service manager job in Truth or Consequences, NM

    Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Program Hiring Immediately Welcome to Love's! Operations Managers assist/oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and having a supportive team environment, this role is perfect for driven individuals looking to make an impact. Job Functions: Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care. Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks. Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards. Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting. Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities. Collaborate with managers in the efforts of talent acquisition. Experience: 2+ years in retail, travel stop or c-store, big box, grocery, or department store management. 2+ years managing operations with an annual sales volume of $2+million. 2+ years affecting and deciphering budgets and P&L statements. 2+ years supervising and training 5-10+ employees. Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel. Ability to successfully complete a pre-employment drug screen and background check. Skills and Demands: Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays. Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required. Our Culture: Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
    $29k-33k yearly est. 7h ago
  • Call Center Customer Service Manager

    Onemci

    Service manager job in Mesilla, NM

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients. The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred. This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams Coach and develop supervisors on customer service best practices and performance management Monitor and improve call center metrics, productivity, and service quality Foster a culture of accountability, continuous improvement, and excellence Oversee workforce management and set clear performance goals Develop strategies to enhance customer satisfaction across all service interactions Motivate teams to maximize sales opportunities and meet revenue targets Ensure accurate and timely payroll review and submission Track and analyze individual and team performance, addressing both strengths and areas for improvement Communicate process updates and key messages effectively to supervisors Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting Design and audit quality assurance strategies to ensure top-tier service delivery Manage hiring, coaching, and termination processes for call center staff Serve as a subject matter expert on client-specific operations Manage remote employees as needed Perform other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years or older High school diploma or equivalent 2+ years of experience in call center operations management Strong data entry and computer skills Fluent in English (spoken and written) Wired high-speed internet connection (20Mbps+ download speed) Excellent organizational, written, and verbal communication skills Typing speed of 20+ words per minute Availability to work scheduled shifts, including during training Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Ability to learn and navigate complex computer systems Reliable attendance and punctuality Strong conflict resolution, problem-solving, and negotiation skills Customer-focused mindset: empathetic, responsive, and patient Ability to multitask, self-manage, and stay focused in a fast-paced environment Strong interpersonal skills and team orientation COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $37k-68k yearly est. Auto-Apply 60d+ ago
  • Area Service Manager

    Energy Transfer 4.7company rating

    Service manager job in Carlsbad, NM

    USA Compression Partners, LP, (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to customers. Key Business Objectives: The Area Service Manager is responsible for the field management of 8-12 Field Services Technicians and 1-2 Lead Service Technicians and daily management of up to 100,000 hp. This is a front-line manager position responsible for the care and development of the Field Services Techs and Leads. The Area Service Manager prepares the budget, manages expenses to help identify cost savings, and allocates resources in his/her assigned area. Travel is required up to 75% of the time worked to various field locations in order be out with his/her people, customers, and compressors. Duties and Responsibilities: * Accountable for safety adherence and ensuring all service standards are met. * First-line support for troubleshooting issues. * Responsible for hiring, coaching, motivating, compensation, and performance management. * Responsible for following the company policy and procedures. * Responsible for field-level customer relationships. * Provides proactive communication at the field level to both customers and employees. * Monitors the cost of fleet operation and manages to meet the company targets. * Oversees and coordinates Service Technician activities. * Advise the Operations Director of major repairs as needed. * Ensures customer service levels are met by maintaining run time to meet contractual agreements. * Ensures scheduled and non-scheduled maintenance is completed in a timely manner. * Maintain company vehicle per company guidelines. * Make recommendations on capital expenditures for field equipment. * May act as company liaison to other outside vendors. * Works with sales team to identify opportunities. * Any other duties or responsibilities as assigned by the supervisor. * Full-time salary position. Skills/Capabilities and Education: * College degree preferred or requisite job experience in the gas compression industry. * Minimum of 5 years of field experience in gas compression industry. * Ability to configure gas compression equipment. * Ability to work extended hours. * Capable of driving a commercial-size truck. * Valid driver's license with a Motor Vehicle Record history acceptable to USA Compression. * Strong interpersonal skills with strong written and verbal skills. * Ability and interest in further developing people and business management skills. * Excellent customer service skills with customer field personnel, onsite vendors, and other employees. * Ability to teach and communicate both technical and soft skills to FSTs aiding in their training and development. * Working knowledge of Excel, Word, Internet, and inventory tracking software. * High degree of mechanical ability * Ability to understand written and verbal communication from the company and supervisor including training, procedures, instructions, etc. * Applicant must have the ability to legally work in the U.S. * Working Conditions: * Travel is required up to 75% of the time worked. * Periodic lifting requirements in excess of 50 lbs. * Ability to stand and walk on uneven and varied terrain, climb ladders and stairs; and stoop, squat, kneel, crouch and crawl depending on the task requirements. * Exposure to extremes in temperature and weather conditions depending upon assigned location. * Some exposure to high noise levels in excess of 85dBA that require ear protection, as well as exposure to potentially hazardous chemicals and materials. * Working conditions in natural gas compression vary from one job site to another. Some job sites are indoors in compressor stations while other sites are outside, exposed to a variety of weather conditions. * There is a strong emphasis on safety while working with heavy equipment and machinery.
    $46k-66k yearly est. 60d+ ago
  • Operations Manager 1, Multi-Service

    Sodexo S A

    Service manager job in Hobbs, NM

    Role OverviewSodexo Energy & Resource is seeking an Operations Manager I, Multi-Service for an Oil & Gas client in Hobbs, NM to maximize the value of the client's assets and achieve their operational and financial goals. This role is focused on commercial real estate facility management, not oil field services or drilling operations. The successful candidate will bring extensive experience managing complex building systems such as fire/life safety and MEP (Mechanical, Electrical, and Plumbing) infrastructure for a single site. What You'll DoDirect daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines Supervise day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards Establish a safe work environment for employees by providing safety-related training and equipment maintenance Manage the budget by controlling costs (e. g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary Establish operating standards, implement quality improvements and communicate them to employees Promote and support workplace diversity and inclusion initiatives What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringworking knowledge and skills within Facilities Management (custodial and housekeeping; groundskeeping; pest control; mechanical; electrical; plumbing; HVAC; etc. )demonstrated business and financial acumen with an understanding of budgetsexceptional customer service, relationship building and communication skillsstrong Leadership skills with a focus on staff development and team building Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in facilities (e. g. , maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e. g. , food services or operations, concessions, retail sales, store operations, or vending) services
    $57k-110k yearly est. 2d ago
  • Field Operations Manager - Windows Division

    Solar Works Energy 4.4company rating

    Service manager job in Albuquerque, NM

    Are you a pro at managing crews, scheduling jobs, and making sure retrofit window installs go off without a hitch? Solar Works Energy is expanding into energy -efficient window retrofits, and we're looking for a Window Production Manager to help us deliver high -quality installations, on time, and on budget. This role is perfect for someone who knows how to run jobs in the field, support install teams, and maintain high standards with both customers and crews. Manage all retrofit window installation projects Schedule crews, order materials, and ensure site readiness Conduct pre -install and post -install quality checks Work with sales, operations, and warehouse teams to ensure smooth hand -offs Troubleshoot field issues and ensure customer satisfaction Recruit and help train qualified installers and subcontractors Requirements3+ years of experience in window replacement/retrofit installations Experience managing crews or running your own install team Strong knowledge of retrofit techniques, flashing, and sealing best practices Ability to read plans, measure accurately, and identify install challenges before they happen Organized, proactive, and able to lead under pressure Benefits We're a trusted local leader in solar, roofing, and home energy improvements We have thousands of customers and a growing pipeline of retrofit window projects This is your opportunity to build and lead our window install division We're bringing excellence, integrity, and mastery to every trade we touch - and windows are next
    $65k-100k yearly est. 60d+ ago
  • Surgical Services Director in New Mexico

    K.A. Recruiting

    Service manager job in Mimbres, NM

    Surgical Services Director (RN) - Permanent Direct Hire We are seeking an experienced Surgical Services Director (RN) to lead and oversee perioperative services, including the operating room, PACU, and sterile processing. This role provides strategic leadership to ensure high-quality patient care, regulatory compliance, and efficient surgical operations. What We Offer: $30,000 sign-on bonus Competitive salary Full benefits package Leadership growth opportunity in a collaborative environment Requirements: Active RN license (New Mexico or compact) Proven leadership experience in Surgical Services/Perioperative setting Strong knowledge of OR operations, quality, and compliance Apply today by emailing a resume to marissak@ka-recruiting.com for immediate consideration. (REF CODE: MK1154)
    $69k-127k yearly est. 6d ago
  • Service Supervisor

    Air Compressor Solutions, Inc.

    Service manager job in Carlsbad, NM

    Summary : The Service Supervisor is a key leadership role responsible for overseeing all service-related activities within the branch. This position ensures the efficient delivery of high-quality service to customers while promoting a culture of excellence rooted in our core values: Quality, Customer Service, Self-Governance, Growth, Innovation, Engagement, and Accountability. The Service Supervisor provides guidance, support, and supervision to technical staff to maximize performance, adherence to company policies, and compliance with all applicable laws. Essential Functions: Ensure all service work meets OEM standards and company expectations. Review and resolve quality issues, provide feedback to technicians, and continuously improve processes to maintain superior service delivery. Identify and implement new ideas, processes, and technologies to improve ACS and customer experience Build and maintain strong customer relationships. Handle escalations professionally and proactively provides solutions that foster trust and loyalty. Lead by example in promoting personal accountability and adherence to company standards. Encourage technicians to take ownership of their work and demonstrate independence in problem-solving. Identify training needs, develop growth plans, and provide mentorship to support professional development and employee retention. Collaborate with service teams, branch leadership, and other departments to ensure smooth operations, effective communication, and a supportive work environment. Monitor team performance, enforce policies, and maintain compliance with OSHA, company standards, and other regulations. Take responsibility for service outcomes and ensure customer satisfaction. Lead service operations using Daily Management principles, including planning, feedback, and communication with the frontline team. Provide leadership and direction to technical staff to ensure high performance and employee engagement. Ensure technicians have proper tools, equipment, information, and training to deliver top-quality service. Document and evaluate processes for efficiency and quality improvements. Ability to support the technicians with troubleshooting mechanical and electrical issues and communicate solutions effectively, including remotely when needed. Assist planners in scheduling follow-up repairs by proper execution of the Service Monthly forecast/backlog Perform other related duties as assigned. Qualifications and Education Requirements: 3+ years of experience managing technicians or 5+ years of technician work. High school diploma or GED certificate. Experience with generators and compressors a plus. Must have a valid driver's license and clean driving record. Must be able to pass a drug and alcohol test, physical, driving requirement, and background check. Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working on equipment. Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.) Exposure to moving mechanical parts, fumes or airborne particles, and outside weather conditions.
    $37k-61k yearly est. Auto-Apply 13d ago
  • Hotel General Manager

    Ramada Albuquerque 3.7company rating

    Service manager job in Albuquerque, NM

    We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays. Wage: $50,000 to $75,000
    $50k-75k yearly Auto-Apply 60d+ ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Santa Fe, NM

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • slot Services Supervisor

    Santa Clara Development Corporation

    Service manager job in Espanola, NM

    About the Role: The Slot Services Supervisor at Santa Clara Resort LLC (SCR) plays a pivotal role in ensuring the smooth and efficient operation of the slot machine gaming area within the hospitality and tourism environment. This position is responsible for overseeing daily slot floor activities, managing a team of slot attendants and technicians, and maintaining high standards of customer service to enhance guest satisfaction. The supervisor will coordinate with maintenance and security teams to promptly address technical issues and ensure compliance with gaming regulations and safety protocols. Additionally, the role involves analyzing slot performance data to optimize machine placement and maximize revenue generation. Ultimately, the Slot Services Supervisor contributes to creating an engaging and enjoyable gaming experience that supports the resort's reputation and business objectives. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher in hospitality, business, or related field preferred. Minimum of 2 years experience in slot operations or casino gaming environment. Strong knowledge of slot machine technology and gaming regulations. Proven leadership or supervisory experience in a customer-facing role. Ability to work flexible hours including nights, weekends, and holidays as required. Preferred Qualifications: Certification in gaming operations or casino management. Experience with slot machine performance analytics and reporting software. Familiarity with customer relationship management (CRM) systems used in hospitality. Bilingual abilities to effectively communicate with a diverse guest population. Prior experience working in a resort or large-scale hospitality environment. Responsibilities: Supervise and coordinate the activities of slot attendants and technicians to ensure efficient slot machine operations. Monitor slot machine performance and troubleshoot technical issues in collaboration with maintenance staff. Ensure compliance with all gaming regulations, safety standards, and internal policies. Provide exceptional customer service by addressing guest inquiries and resolving complaints promptly and professionally. Prepare and analyze daily reports on slot machine usage, revenue, and maintenance needs to inform management decisions. Train and mentor new and existing staff to maintain high operational standards and promote a positive work environment. Collaborate with security personnel to prevent and investigate any suspicious activities related to slot machines. Assist in planning and implementing promotional events and initiatives to increase slot machine engagement. Skills: The Slot Services Supervisor utilizes strong leadership and communication skills daily to manage and motivate their team, ensuring operational excellence and a positive guest experience. Technical skills are essential for diagnosing and resolving slot machine issues quickly, minimizing downtime and revenue loss. Analytical skills are applied when reviewing performance data to make informed decisions about machine placement and maintenance priorities. Customer service skills are critical for interacting with guests, addressing concerns, and fostering a welcoming atmosphere. Additionally, knowledge of gaming regulations and compliance ensures that all activities meet legal standards, protecting both the resort and its patrons.
    $36k-57k yearly est. Auto-Apply 60d+ ago
  • Director of Surgical Services

    The Staff Pad

    Service manager job in Las Vegas, NM

    The Staff Pad is seeking a highly skilled and experienced Director of Surgical Services to join our client's healthcare team in Las Vegas, New Mexico. Are you a dynamic leader with a passion for delivering exceptional patient care? Join a progressive and patient -centered healthcare organization as the Director of Surgical Services, where you will lead the Surgical Services department in providing clinical excellence, fostering collaboration, and driving operational efficiency. Position Overview As the Director of Surgical Services, you will oversee the strategic, administrative, and clinical operations of the department. You will ensure compliance with federal, state, and regulatory standards while maintaining the highest quality of patient care. This role requires a hands -on leader who can effectively collaborate with internal departments, physicians, and external stakeholders to achieve organizational goals. Key Responsibilities Establish and direct the strategic direction for Surgical Services to align with the organization's mission and goals. Oversee daily operations to ensure safe, effective, and efficient patient care. Collaborate with internal departments to improve service delivery and patient outcomes. Develop and manage operational and capital budgets to ensure fiscal accountability. Implement policies, procedures, and outcome measures to ensure regulatory compliance and operational excellence. Manage staffing levels based on patient needs, ensuring adherence to quality and safety standards. Coordinate the acquisition and maintenance of equipment and instrumentation to support patient care activities. Investigate and resolve patient complaints with a commitment to timely and effective resolution. Actively participate in hospital committees and initiatives to promote organizational objectives. Provide leadership and development opportunities for staff, fostering a culture of accountability and professional growth. Collaborate with physicians to integrate their input into service area planning and operations. Drive quality improvement initiatives to enhance patient care and departmental efficiency. Requirements Qualifications Must have an RN license Proven experience in surgical services management or a related leadership role in healthcare. Strong knowledge of regulatory requirements, patient safety standards, and operational best practices. Demonstrated ability to manage budgets, staffing, and resources effectively. Excellent communication, collaboration, and problem -solving skills. Commitment to maintaining high standards of patient care and clinical excellence. Why Join Us? This is an opportunity to lead a high -performing team within a forward -thinking organization committed to patient -centered care. If you're ready to make a lasting impact in a supportive environment, apply today and help shape the future of surgical services.
    $67k-123k yearly est. 60d+ ago
  • Transportation Area Manager

    Amazon.com, Inc. 4.7company rating

    Service manager job in Albuquerque, NM

    At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the Area Manager, Transportation, Manager, Customer Experience, Transport
    $60k-91k yearly est. 7d ago
  • Service Supervisor

    Air Compressor Solutions

    Service manager job in Carlsbad, NM

    Summary : The Service Supervisor is a key leadership role responsible for overseeing all service-related activities within the branch. This position ensures the efficient delivery of high-quality service to customers while promoting a culture of excellence rooted in our core values: Quality, Customer Service, Self-Governance, Growth, Innovation, Engagement, and Accountability. The Service Supervisor provides guidance, support, and supervision to technical staff to maximize performance, adherence to company policies, and compliance with all applicable laws. Essential Functions: Ensure all service work meets OEM standards and company expectations. Review and resolve quality issues, provide feedback to technicians, and continuously improve processes to maintain superior service delivery. Identify and implement new ideas, processes, and technologies to improve ACS and customer experience Build and maintain strong customer relationships. Handle escalations professionally and proactively provides solutions that foster trust and loyalty. Lead by example in promoting personal accountability and adherence to company standards. Encourage technicians to take ownership of their work and demonstrate independence in problem-solving. Identify training needs, develop growth plans, and provide mentorship to support professional development and employee retention. Collaborate with service teams, branch leadership, and other departments to ensure smooth operations, effective communication, and a supportive work environment. Monitor team performance, enforce policies, and maintain compliance with OSHA, company standards, and other regulations. Take responsibility for service outcomes and ensure customer satisfaction. Lead service operations using Daily Management principles, including planning, feedback, and communication with the frontline team. Provide leadership and direction to technical staff to ensure high performance and employee engagement. Ensure technicians have proper tools, equipment, information, and training to deliver top-quality service. Document and evaluate processes for efficiency and quality improvements. Ability to support the technicians with troubleshooting mechanical and electrical issues and communicate solutions effectively, including remotely when needed. Assist planners in scheduling follow-up repairs by proper execution of the Service Monthly forecast/backlog Perform other related duties as assigned. Qualifications and Education Requirements: 3+ years of experience managing technicians or 5+ years of technician work. High school diploma or GED certificate. Experience with generators and compressors a plus. Must have a valid driver's license and clean driving record. Must be able to pass a drug and alcohol test, physical, driving requirement, and background check. Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working on equipment. Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.) Exposure to moving mechanical parts, fumes or airborne particles, and outside weather conditions.
    $37k-61k yearly est. Auto-Apply 13d ago

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Top 10 Service Manager companies in NM

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