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Service manager jobs in New York - 8,994 jobs

  • Operations Manager

    Keurig Dr Pepper 4.5company rating

    Service manager job in Williamson, NY

    Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry! Production Operations Manager The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations. Shifts & Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime. Position Responsibilities Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements. Will be a culture champion and, in a position to support and mentor our leaders. Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods. Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site. Ensures adherence to food safety, regulatory and quality guidelines. Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas. Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service. Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere. Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports. Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget. Guide and support technicians in trouble-shooting production equipment when necessary. Well organized, high energy, data driven, and results oriented. Ensure high performance results of your team by: Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent Embracing diverse perspectives to foster innovation, learning from both successes and failures Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations Total Rewards: Salary Range:$95,000 - $125,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Qualifications Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc. 2 years of experience in an Operations Management role within a manufacturing environment 5 years of experience in a dynamic, fast-paced manufacturing environment required 5 years of supervisory experience required 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events) Experience in SAP preferred Experience with Labor Relations and Union teams preferred Relationships/Interpersonal Be able to interact with all levels of the organization. Be a strong team player with other critical cross functional groups A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals Have a passion to drive continuous improvement Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $95k-125k yearly 3d ago
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  • Customer Service Manager, Airport Workforce Management

    American Airlines Group, Inc. 4.5company rating

    Service manager job in New York, NY

    Customer Service Manager, Service Manager, Customer Service, Management, Workforce, Manager, Retail, Airline
    $56k-82k yearly est. 2d ago
  • Area Manager

    Ashley | The Wellsville Group

    Service manager job in Liverpool, NY

    Here at Ashley | The Wellsville group, we're searching for a leader who believes great cultures don't happen by accident-they're built through clarity, consistency, and coaching. Our ideal Area Manager develops strong leaders, brings out the best in every team, and uses data and observation to shape winning strategies across their market. You'll guide and support General Managers and store leadership to ensure every location delivers strong sales results, exceptional guest experience, and a great place to work for every team member. This position can be based in either the Liverpool NY or Camillus NY showrooms, supporting the stores within those markets. What You'll Do: Lead & Coach Partner closely with GMs and store leaders, spending time on the sales floor observing, coaching, and modeling what great looks like. Build and develop high-performing teams by ensuring strong staffing, engagement, and alignment to our Vision, Mission, and Values. Teach leaders how to work through effective time management, coaching scrimmages, guided learning, and exposure to best practices. Drive Performance Review daily, weekly, and historical performance trends to understand what's driving results-and where gaps exist. Build strategic plans for stores and leaders, using data to highlight growth opportunities, forecast potential, and prevent missed results. Maintain oversight of operational execution to ensure each showroom runs cleanly, efficiently, and profitably. Support & Influence Collaborate regularly with retail leadership and cross-functional teams to align on strategy, share insights, and elevate best practices. Serve as a champion for key company initiatives such as VIP performance, NextGen integration, BI reporting improvements, or new selling techniques. Represent the company's culture and expectations in all interactions-modeling professionalism, consistency, and our VMV in action. What You Bring: Experience leading multiple locations or large teams (preferred, not required). Strong communication skills-comfortable speaking to groups and engaging at all levels. Ability to operate in a fast-paced environment with strong time management and organizational skills. High level of initiative; able to work independently without close supervision. Proficiency in Microsoft Office and comfort with tools like Basecamp or OneNote. Ability to travel within market and occasionally outside market as needed. A passion for developing people and influencing performance in a positive way. Why You'll Love Us: Pay That Pops: $90,000 base with bonus potential up to $120,000/annually! Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings. Growth Galore: Train today, lead tomorrow-we promote from within. Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back. Work Environment You'll work across a mix of environments-showrooms, offices, conference rooms, and occasional remote work based on business needs. Education & Experience Bachelor's degree preferred, but not required. Demonstrated success shaping performance and developing leaders in a retail or similar environment. Compensation details: 90000-120000 Yearly Salary PI64cc3f4ffd2d-37***********2
    $68k-105k yearly est. 2d ago
  • Manager, Accessibility Services

    Accessibe

    Service manager job in New York, NY

    The Mission: Why accessi Be? The internet was designed to be open to everyone, but for people with disabilities, it remains full of barriers. At accessi Be, we are changing that. We are the market leader in AI-powered web accessibility solutions, and we are on a mission to make the internet inclusive, one line of code at a time. We are looking for an experienced and mission-driven Manager, Accessibility Services to lead our team of Accessibility Experts and oversee the delivery of world-class accessibility services across audits, VPATs, consulting, and training. This role is central to accessi Be's commitment to helping organizations achieve and maintain digital accessibility at scale. You will own delivery processes, develop best-in-class auditing methodologies, collaborate closely with Product and R&D, and strengthen accessibility fluency across the entire company. Key Responsibilities: Team Leadership & Operations Lead, mentor, and manage a team of Accessibility Experts and related specialists. Oversee end-to-end delivery of accessibility services including: Accessibility Audits, VPAT / ACR creation, Accessibility consulting engagements and customer and internal training programs Build scalable, efficient delivery processes ensuring quality, consistency, and operational excellence. Establish and continually refine auditing practices, frameworks, and tools. Customer Experience & Vendor Ecosystem Ensure a best-in-class customer experience across all professional services engagements. Manage and collaborate with external vendors, contractors, and ecosystem partners. Work closely with Customer Success, Support, and other customer-facing teams to align service delivery with customer needs. Cross-Functional Collaboration Partner with R&D and Product to bring accessibility insights into product direction and innovation. Support Sales teams with technical expertise, scoping, and accessibility thought leadership. Collaborate with internal stakeholders to develop GTM strategies in existing and new territories. Accessibility Knowledge & Internal Enablement Drive company-wide accessibility knowledge, standards, and practices. Design and deliver accessibility training for internal teams, especially Product and R&D. Promote an accessibility-first culture across accessi Be. Requirements Experience 5+ years of managerial experience leading accessibility teams in either: An in-house accessibility department within an enterprise organization, or a professional accessibility service provider / agency. Strong knowledge of WCAG, Section 508, EAA, ARIA, and accessibility testing methodologies. Proven experience building accessibility processes, methodologies, and scalable service delivery systems. Experience collaborating extensively with Product, R&D, Sales, and customer-facing teams. Skills & Qualifications IAAP WAS or IAAP CPWA certification is required; additional certifications are a plus. Deep understanding of digital accessibility across web, mobile, design, and document formats. Exceptional communication, stakeholder management, and presentation skills. Ability to translate complex accessibility requirements into clear, actionable guidance. Advantages Perks Why You'll Love Working Here Scale & Leverage: In this role, your impact is exponential. Every agency you empower helps hundreds of websites become accessible. Growth: We are scaling fast, and our Partner Program is a massive focus for the company. The Vibe: We work hard, but we don't take ourselves too seriously. Expect a collaborative culture, open doors, and a team that actually likes each other. The Perks: Competitive Salary + Uncapped Commission, Equity, Comprehensive Health Benefits, Generous PTO. Salary Expectations: $120,000 - $140,000 base salary Qualities
    $120k-140k yearly 2d ago
  • Customer Growth Strategist - Financial Services

    Accenture 4.7company rating

    Service manager job in New York, NY

    We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** Role Purpose + Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions. Key Responsibilities + Conduct research and analysis on customer needs, market trends, and competitive activity. + Execute rapid testing protocols with real and synthetic customers to validate concepts. + Synthesize findings into actionable recommendations for prioritization and launch. + Collaborate with design, product, and marketing functions to shape propositions. + Assist in building business cases for high-priority growth opportunities. What Success Looks Like + Producing insight and recommendations that directly shape client growth decisions. + Effectively applying proprietary methods to accelerate and de-risk validation. + Building skills in structured problem-solving and client engagement. Basic Qualifications: + 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry. Preferred Qualifications: + Demonstrated consulting experience with client-facing delivery. + MBA or relevant innovation program experience a plus. + Strong research and analysis skills. + Exposure to concept testing, prototyping, or agile product/service development. + Excellent communication and collaboration skills. + Understanding of AI/ GenAI Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $54k-71k yearly est. 2d ago
  • Senior Manager - US Consumer Services Compliance, Internal Fraud Risk

    American Express 4.8company rating

    Service manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. About the role American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions. Key Responsibilities: Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML). Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams. Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. Assist with delivery of compliance-related training to business staff. Contribute to reporting of compliance metrics and trends to business leadership. Minimum Qualifications: Bachelor's degree in business, finance, law, or a related discipline. 4+ years of experience in compliance, risk management, or control-related roles in financial services. Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending). Experience supporting compliance or operational risk within a business or first line function. Preferred Qualifications: Compliance or risk certification (e.g., CRCM, CAMS, CCEP). Familiarity with issue management, risk assessments, and control testing processes. Experience working in a matrixed environment or with cross-functional teams. Skills & Competencies: Strong attention to detail and critical thinking skills Ability to analyze regulatory requirements and apply them in a business context Effective communication and relationship-building skills Proactive, self-motivated, and comfortable managing multiple priorities Sound judgment and problem-solving capabilities Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $103.8k-174.8k yearly 2d ago
  • Operations Manager- EDI/ Customer Service

    Executive Profiles, Inc.

    Service manager job in New York, NY

    JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail
    $90k yearly 2d ago
  • Director of Export Services

    Bluebird Staffing

    Service manager job in Albany, NY

    Title: Director of Export Services The Director of Export Services will be responsible for creating and executing the export transportation strategy. The ideal candidate will be comfortable splitting time between business development and export service enhancement job functions. Business development activities would include supporting the account executives as a subject matter expert, and driving cross-selling initiatives with our overseas agent partners. Export service enhancement activities could be wide ranging but would likely involve developing new services (E.g. consolidations), reviewing and developing new carrier relationships, and working with IT teams to ensure the client offering cutting edge export tools as demanded by the market. The successful candidate will come from a sales background and bring strong knowledge of US export transportation operations. Responsibilities Include Expand export operations and product offerings Develop and execute export transportation sales strategy in support of broader organizational initiatives Cultivate relationships with and secure business from large national shippers moving air and ocean freight out of the US Ensure export services meet market expectations in terms of technology and scope of service offerings Work closely with compliance leaders to ensure clients are highly compliant with US Export regulations Align the company with carriers and services providers (ocean, dray, terminal, warehouse) necessary to grow our ocean and air export transportation business Build strong US export sales initiatives with our agent partners, ensuring we are a competitive partner on routed freight sales and tracking trends in joint sales success Provide subject matter expertise on export transportation best practices to clients and internal stakeholders Analyze export market conditions and find new opportunities for service development or innovation Prepare and present reports on sales performance and market trends to senior management Travel within the continental United States and occasionally overseas for strategic sales activities will be required
    $102k-167k yearly est. 4d ago
  • General Manager - Luxury Residential Building

    Advice Personnel 3.8company rating

    Service manager job in New York, NY

    An industry-leading, vertically integrated real estate firm is seeking a General Manager to take the helm of a modern 900-unit rental community, encompassing a mix of market-rate and affordable residences. The ideal candidate will bring proven leadership and operational expertise in managing large-scale residential portfolios, with a strong background in mixed-income property management. Responsibilities: Serve as the face of the property, ensuring every resident interaction reflects the highest level of professionalism and hospitality. Lead community engagement initiatives, oversee events, and foster a welcoming environment for all residents. Direct the daily operations of the property, encompassing all residential, amenity, and common areas. Provide strong leadership for the on-site team by setting clear goals, delivering performance reviews, approving time off, and ensuring compliance with company policies. Support hiring, onboarding, and continuous staff training. Supervise all maintenance operations, including vendor procurement, contract negotiation, and ongoing vendor relationships. Conduct regular building inspections and promptly address any maintenance, safety, or compliance concerns. Ensure full adherence to building codes, safety regulations, and city/state housing requirements. Oversee emergency preparedness planning, participate in safety drills, and maintain accurate compliance documentation. Partner with accounting and finance teams to manage annual budgets, track operating expenses, and identify opportunities for cost efficiencies. Support timely and accurate financial reporting and variance analysis. Collaborate with the leasing team to oversee renewals, move-ins, terminations, and negotiations. Manage compliance and reporting for mixed-income and rent-regulated units in accordance with NYC housing programs. Spearhead operations for new property development, including coordination during lease-up, stakeholder communication, vendor onboarding, and transition activities. Act as the point of contact for ownership, legal counsel, and external partners regarding insurance, arrears, and other property-related matters. Requirements: 12+ years managing large residential properties, including ultra-luxury and mixed-income communities, with at least 5 years in a senior management capacity. Experience with NYC affordable housing compliance. Experience leading high-performing teams and overseeing all aspects of property operations. Proficiency in Yardi and strong financial and budget management skills. Excellent resident relations, communication, and vendor management abilities. Commitment to operational excellence, safety, and superior service standards. Salary Range: $175,000 - $200,000 plus bonus and comprehensive benefits. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity, and other non-cash incentives. Please send your resume for immediate consideration to: nlipari@adviceny.com If you are not interested in this specific opportunity, but know of someone who might be, please share this ad with that individual. Referrals are always greatly appreciated. Advice Personnel *Celebrating over 40 years as New York's trusted boutique executive recruiting & staffing firm
    $175k-200k yearly 3d ago
  • Overseas Restaurant Operations Manager

    Comrise 4.3company rating

    Service manager job in New York, NY

    Salary: $100,000 annually We are seeking an experienced Overseas Restaurant Operations Manager to lead and optimize regional operations across overseas markets. This role is responsible for driving operational excellence, profitability, compliance, and partner relationships while aligning regional performance with the company's strategic goals. Key Responsibilities Develop and execute overseas regional operating strategies and annual plans aligned with company objectives, ensuring achievement of performance and growth targets. Translate regional operational goals into actionable plans, setting clear objectives for each assigned market, and providing guidance, oversight, and performance management to regional teams. Drive revenue growth and profitability across overseas restaurant locations through effective cost control, sales optimization, and operational efficiency. Oversee and continuously improve standards related to food safety, operational processes, labor management, and regulatory compliance across all assigned regions. Build and maintain strong working relationships with regional partners, ensuring consistent communication and reinforcement of company culture, values, and brand standards. Ensure compliance with overseas trade regulations and local laws, while leading, managing, and advancing cross-regional projects and initiatives.
    $100k yearly 2d ago
  • Business Operations Manager

    Allium

    Service manager job in New York, NY

    Allium makes blockchain data accurate, simple and fast Blockchain data is hard, messy, and chaotic When we started out in late 2021 our thesis was simple - blockchain data, despite it being public and free, was difficult to understand, clunky to access and troublesome to maintain. Answering a simple question like "Who are the biggest Ethereum token holders over time?" requires an engineering team to run their own RPC nodes, ingest the full history of the blockchain, clean the data, transform the data and finally summon a wizard to cast a complex SQL query. Accessing data is hard because blockchains are optimized for Writes and not Reads Why is it so hard? Blockchains have historically been optimized for Writes (getting data onto the blockchain) and less for Reads (getting data OUT of the blockchain). This is because optimization efforts were focused on increasing transaction throughput and building fault tolerant and scalable consensus algorithms. This neglect makes it hard to get data out efficiently and reliably at scale. Parsing and interpreting blockchain data requires both deep domain expertise and data manipulation To quote Tim Roughgarden, Columbia Professor, "Blockchains are (virtual) computers, not databases." They are Turing machines that support general computations, and anyone can write and deploy their own smart contract for their own use case. This nearly infinite number of use cases leads to the fragmentation of data schemas for different purposes. Standardizing these schemas requires deep domain expertise to turn esoteric technical outputs into clear information for specific concepts like tokens, NFTs, stablecoins and DEXs. Allium abstracts the complexity with a simple way to query blockchain data Allium tames the chaos by ingesting, sanitizing, and standardizing all this data. As of this post, the data we've archived across 100+ blockchains is in the petabytes and growing exponentially. Google and Bloomberg had to organize the world's public financial and webpage data, Allium is on a mission to do the same for blockchain data This is one of the rare times in history where indexing a giant public dataset is sorely needed by all - similar to what Bloomberg did for financial data and what Google organized for public webpage data. With this indexed data, we are fortunate to support trailblazers in this industry and play some role the industry's most exciting trends: About our customers We serve 2 groups of customers today with the same data but different platform. Analysts who need to answer data questions about the blockchain (think BI) and Engineers who need highly reliable data queryable in near realtime (think Application backends). Our customers include the biggest institutions Visa, Stripe, Grayscale and also the biggest crypto companies such as Phantom, Uniswap. Allium is one of the unique companies in the industry that bridge blockchain and non blockchain worlds. The Role We're looking for a Business Operations Manager to help scale Allium's commercial engine - driving clarity and structure across pricing, revenue strategy, and contract operations. You'll partner directly with leadership across Finance, Sales, and Product to bring analytical rigor and operational excellence to how we price, package, and deliver Allium's data products. You should be energized by messy problems, able to translate business context into systems and frameworks, and have the judgment to navigate both commercial and legal nuance (e.g. redistribution rights, data licensing, and usage-based pricing). What You'll Do Pricing & Monetization Build, test, and refine pricing models for Allium's APIs, data shares, and enterprise contracts - balancing revenue growth, customer value, and scalability Analyze usage data and customer segmentation to inform pricing tiers and packaging decisions Partner with Product and Sales to operationalize pricing changes across quote-to-cash systems Commercial Operations Review and standardize commercial terms in customer agreements (data usage rights, redistribution rights, SLAs, renewals, etc.) Drive consistency and compliance across deal structures - ensuring all signed contracts translate cleanly into billing and revenue workflows Own dashboards and reporting around ARR, renewals, and discounting trends to guide GTM decisions Manage tasks and processes required to sustain & grow enterprise relationships (e.g. SOC compliance, compliance reviews by customers, third-party onboarding & contracting, intercompany management) Strategic Projects Partner with leadership to model new revenue lines, self-serve motions, and usage-based pricing experiments Build scalable processes around pricing approvals, MSA/DPA alignment, and legal-finance handoffs Be the connective tissue between sales execution and financial integrity - ensuring decisions ladder up to Allium's business goals About you 4-7 years of experience in BizOps, Strategy, or Finance - ideally with exposure to pricing, deal desk, or commercial operations Prior experience at a data platform, infrastructure, or analytics company is a strong plus Familiarity with data licensing or redistribution rights (bonus if you've worked with SaaS, API, or enterprise data contracts). Comfortable working in ambiguity and iterating quickly - you bias for progress over perfection Analytical, structured thinker with strong spreadsheet and system fluency (Salesforce, Excel/Sheets, and/or SQL) Excellent communicator who can distill complex issues into clear business recommendations Embodies Allium's values - Extreme Ownership, High Agency, and Strong Opinions (Loosely Held) Don't take our word for it, what our customers say about us (******************************** What some ~cool people have to say about us: Mario Gabriele from The Generalist's Future 50 Startup List: *********************************************************************************************** Tomasz Tungus from Theory Ventures: ***************************** Bucky Moore from Kleiner Perkins: ************************************************************ Ok.. now for some tough love, here are the values we strive for at Allium: Pro Athlete Mindset - Consistency. Day in and day out, in pursuit of excellence. A win yesterday does not guarantee (or even imply!) a win tomorrow. I hope anyone who supports a failing sports team will feel the pain (cough Man United fans) of inconsistency Figure It Out & Extreme Ownership - Every day is unexplored territory. There are new engineering frameworks, new legal docs, new compliance, new sales, new regulations, and new operational procedures every single day. If you don't know it, learn it. If you can't learn it, find someone or a product that does it. If you can't find someone, find someone who can find someone. It is never lack of resources, but lack of resourcefulness. High Agency - (One of) the highest commonality between all successful people is their responsiveness, most successful billionaire CEOs still reply to emails within minutes (within working hours). And when you reply, respond fast with effective solutions - and even better, resolutions. If you're looking for a superpower, you can't go wrong with responsiveness. Well of course this doesn't make sense when you're an engineer coding in flow, but in general high agency of problem solving gets one very far in life Leading from the Front - No one is going to listen (and adopt) your suggestion unless you lead by example. It's one thing to say We need to do XYZ this better & it's another thing to build an MVP and say "This is the way we should do things". The proof of work and momentum goes a long way. Strong Opinions On the Future (loosely held) It is okay to be wrong, but what is not okay is not to have an idea of how a better future should be. Alliumites take pride in trying to improving everything about the company all the time. Sense of (allium) business smell - There are number of folks who live to eat at Allium, but the Allium smell we are talking about is that we love folks who naturally want to know why and how the work they are doing builds leverage for their teammates and also relates to the business goals About the team We invite people of all backgrounds (***************************** We have engineers who learnt coding much later in life, who learnt coding on the side, we have engineers who are still in school and we also have engineers who went to the top schools (CMU, Stanford, UIUC, UPenn, Oxford, NUS, Cornell), all are welcome if one comes in with a curious mind and an infectious work ethic. Administrative Benefits Medical, Dental, Vision, Life and AD&D insurance - US folks get 100% coverage for Gold plans, 80% for dependents Note: The sun never sets on Allium - we hire from any geographical location as long as you are willing to overlap 2 hours overlap on NYC mornings Mon-Thurs from 10am-12pm ET. We have people based in New York, Seattle, Singapore and Australia All applicants have to answer this pop quiz: "What is an Allium? What is your favorite Allium?". Bonus points for the right pronunciation.
    $76k-127k yearly est. 2d ago
  • GTM Strategy & Operations Manager

    Anrok, Inc.

    Service manager job in New York, NY

    San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere. Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance. Our customers include: 40% of Forbes Top 50 AI companies 20% of Forbes Top 100 Cloud companies Top companies like Notion, Anthropic, and Cursor We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team. In this role, you will Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization What excites us 4-6 years of experience in GTM/revenue operations, sales operations or a similar role Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required Bonus points for experience in partner/channel sales operations What we offer The equity upside of an early-stage startup with the product-market fit of a later-stage company. Daily lunch and snacks for those working out of our office hubs. Medical, dental, and vision insurance covered 100%. One Medical membership covered, flexible sick benefits, and more. Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with. Annual team off-sites and in-person opportunities around our growing Anrok hubs. Home office setup stipend to ensure you have the equipment you need to thrive at work. At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
    $80k-128k yearly est. 2d ago
  • On-Site General Manager - Property Management

    Douglas Elliman Property Management 4.1company rating

    Service manager job in New York, NY

    The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of 38 five‑story walk‑up buildings, each more than 100 years old and equipped with its own boiler. Key Responsibilities Regulatory & Administrative Management Maintain thorough knowledge of rent‑stabilization laws, DHCR requirements, and local housing regulations. Ensure full compliance with all legal, regulatory, and reporting obligations. Oversee collections, tenant accounts, and arrears management. Manage payroll for all site employees. Utilize Yardi and AvidXchange for financial, operational, and invoicing functions. Operations & Maintenance Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety. Manage ongoing and planned capital improvement projects, including: Gas pipe replacement Roof replacements Facade work Mechanical and structural upgrades Coordinate and supervise 3rd‑party contractors for apartment and building renovations. Leasing & Marketing Oversee the renovation, marketing, and leasing of all vacant units. Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover. Financial Management Prepare and manage annual budgets, track operating expenses, and ensure cost‑effective operations. Negotiate and manage vendor contracts. Support ownership with long‑term capital planning. Staff Leadership & Supervision Supervise and support: 25 handymen and porters 6 office staff members Ensure high performance through training, delegation, and ongoing evaluation. Maintain strong communication across all departments and foster a professional, accountable workplace culture. Qualifications Extensive experience managing rent‑stabilized, multi‑building residential portfolios. Strong knowledge of NYC housing regulations and compliance standards. Demonstrated ability to manage large field and office teams. Proficiency with Yardi and AvidXchange platforms. Strong organizational, communication, and problem‑solving skills.
    $68k-128k yearly est. 5d ago
  • Hotel General Manager - Hampton Inn & Suites Buffalo Airport

    Manga Hotel Group

    Service manager job in Cheektowaga, NY

    Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport. Responsibilities include, but are not limited to, the following: Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Understand P&L statements and react with impactful strategies for property success. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Direct the leadership team in the development and implementation of hotel-wide strategies. Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results. Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction. Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market. Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Responsible for monthly and weekly revenue/expense forecasting. Participate in preparing annual revenue and expense budgets. Follow company policies and procedures at all times. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person This posting is for an existing vacancy.
    $63k-98k yearly est. 1d ago
  • US General Manager (Gourmet Food)

    Accur Recruiting Services

    Service manager job in New York, NY

    Our client is a renowned French Gourmet food brand with a small US operations comprised of the GM and 1 part time assistant. Objective of the Role The General Manager will serve as the brand's principal representative in the United States, directly reporting to the headquarters in France. This individual will be pivotal in enhancing the brand's market share and visibility across the US, with a particular emphasis on luxury hospitality (4 and 5 star hotels. This is their #1 focus), followed by premium retail, and e-commerce sectors. The role is designed for a leader who can drive growth, manage key relationships, and ensure the brand's prestigious reputation is upheld in all endeavors. Ideal Profile The ideal candidate is a seasoned professional with director-level sales experience in the luxury goods industry, preferably with exposure to premium food or beverages. This person should have a robust network within luxury hospitality and premium retail sectors, embodying exceptional communication skills to interact effectively with a diverse range of stakeholders. A strategic thinker with a proven success record in sales management and business development, the candidate should also be a confident leader, equipped with excellent IT skills for comprehensive market analysis and reporting. Responsibilities Sales : Drive growth by retaining and expanding the customer base, focusing on luxury hospitality, premium retail, and e-commerce. Achieve annual sales targets, lead and develop the US team, and gradually increase the brand's presence in the Americas. Marketing : Collaborate with the UK marketing team to maintain brand standards in the US, engage in brand and product advocacy, and participate in trade shows and other promotional activities. Operations : Oversee the development of the operating platform in the US, manage inventory, coordinate finance and logistics operations, and ensure compliance with regulatory requirements. Reporting : Provide comprehensive reports on sales, financial performance, and market insights to the board, ensuring efficient use of CRM systems for sales and account management. Leadership : Develop a long-term vision for the brand in the US, under the guidance of the Board of Directors, focusing on luxury sector growth. Hire, coach, and develop the team, becoming a brand advocate and product expert. Requirements Director-level sales experience in the luxury goods industry, with a preference for those experienced in premium food or beverages. Access to a significant network within the luxury hospitality and premium retail sectors. Exceptional communication and strategic account management skills. A proven track record in sales management and business development. Leadership qualities, with the ability to inspire and develop a team. Proficiency in IT, including spreadsheets and presentation tools.
    $65k-125k yearly est. 2d ago
  • ASSISTANT STORE MANAGER

    618 Main Clothing Corp 4.0company rating

    Service manager job in New York, NY

    Assistant Store Manager About Us For 50 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today's most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships and respect for each other impact the decisions we make every single day. Job Summary The Assistant Store Manager reports to the Store Manager and supports the day-to-day operations of the store including but not limited to operations, training, sales, visual merchandising, inventory management, and customer service. The Assistant Store Manager will help manage Sales Associates and Team Leaders in maintaining and driving sales, customer satisfaction, facilities maintenance, loss prevention audits, staffing goals, safety, and inventory control so that work is actualized in accordance with Company defined practices and processes. The Assistant Store Manager is also responsible for opening and closing the store, securing all assets, and acts as the Store Manager in his/her absence. Responsibilities Work with the Store Manager and other members of management to create processes or programs in the store that will drive sales and bottom-line profitability. Ensures service, merchandising, operational standards, and Company loyalty initiatives are met through Company-defined processes. Partners with Store Manager to ensure that markdowns, signage, and marketing align with merchandise placement. Consistently creates a welcoming environment in the store in addition to when customers enter or exit the store. Introduce sales, promotions, loyalty programs, and other brand initiatives. Complete sales transactions and maintains proper accountability at registers. Demonstrate initiative, teamwork, and ownership in every interaction. Maintains the visual standards for the selling floor, fitting rooms, visual displays, and presentations. Assist with daily store recovery, before, during, and after store hours. Qualifications Energetic with excellent verbal communication skills. Must be able to complete sales transactions in the register system. Adapts to an environment that changes quickly while managing multiple tasks. Available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays. Ability to spend up to 100% of shift standing and walking. Must be able to lift and carry up to 20 lbs. Benefits Medical Insurance Dental Insurance Life Insurance Disability Insurance Personal/ Sick Time Annual vacation MadRag discount 401(k) Plan MadRag provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MadRag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. PAY; 18.00 -20.00 PER HOUR
    $42k-54k yearly est. 2d ago
  • Assistant Manager - NYC

    Alice + Olivia 4.2company rating

    Service manager job in New York, NY

    Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. The Assistant Store Manager is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. The Assistant Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. This role will support the overall store through the development of a personal client book as well as the growth of the team's client book. This individual will partner with the Store Manager to ensure the operations and systems of the store run smoothly, optimizing profitability and efficiency. COMPETENCIES: Customer focus Drive for results Team player Time management Personal credibility Business acumen Communication Managerial courage Managing performance Motivating others THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Remain coachable and open to feedback to continuously develop in your role Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide constant feedback and acknowledgements, with the goal of inspiring and motivating sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader Ensure the integrity of payroll and the payroll process Ensure that the sales floor is maintained and beautifully reflects the brand Maintain an active sales floor presence to assist and coach staff in developing strong client relationships In the absence of the Store Manager, Assistant Manager is responsible to oversee all store operations and maintain store KPI expectations Partner with entire team to execute open + close checklist, shipments, DOR's and overall store standards Actively support Diversity, Equity, and Inclusion initiatives REQUIREMENTS: Ability to wear face mask throughout shift to protect yourself and others around you Previous management experience + sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment SALARY & BENEFITS: $65,000-$75,000/yr plus uncapped commission Clothing allowance and a competitive discount 401(k) with an employer match Medical, dental, and vision Floating holidays
    $65k-75k yearly 2d ago
  • Senior Manager - US Consumer Services Compliance, Internal Fraud Risk

    American Express 4.8company rating

    Service manager job in New York, NY

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. **About the role** American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions. **Key Responsibilities:** + Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. + Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. + Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. + Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML). + Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams. + Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. + Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. + Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. + Assist with delivery of compliance-related training to business staff. + Contribute to reporting of compliance metrics and trends to business leadership. **Minimum Qualifications:** + Bachelor's degree in business, finance, law, or a related discipline. + 4 years of experience in compliance, risk management, or control-related roles in financial services. + Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending). + Experience supporting compliance or operational risk within a business or first line function. **Preferred Qualifications:** + Compliance or risk certification (e.g., CRCM, CAMS, CCEP). + Familiarity with issue management, risk assessments, and control testing processes. + Experience working in a matrixed environment or with cross-functional teams. **Skills & Competencies:** + Strong attention to detail and critical thinking skills + Ability to analyze regulatory requirements and apply them in a business context + Effective communication and relationship-building skills + Proactive, self-motivated, and comfortable managing multiple priorities + Sound judgment and problem-solving capabilities **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-New York-New York **Other Locations:** US-North Carolina-Amex - for internal use only, US-Arizona-Phoenix, US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25019513
    $103.8k-174.8k yearly 2d ago
  • Assistant Executive General Manager

    Douglas Elliman Property Management 4.1company rating

    Service manager job in New York, NY

    Douglas Elliman Property Management is New York's premiere residential management company with over 400 buildings. Our clients include some of the most prestigious buildings in the City. Douglas Elliman has over 100 years' experience in managing cooperative and condominium buildings with expertise in all facets of building management. The Assistant Executive General Manager (AEGM) will support the Executive General Manager in the overall management, operations, and regulatory compliance of a New York State Mitchell-Lama housing development (approximately 15,372 units on 320 acres) . The AEGM will play a critical role in ensuring the property operates efficiently, maintains fiscal soundness, provides a high quality of life for residents/shareholders, and strictly adheres to all New York State Homes and Community Renewal (HCR) and other applicable government regulations. Location: Riverbay Corporation (Co-op City) 2049 Bartow Avenue, Bronx NY 10475 Essential Job Duties and Responsibilities: Ensure strict compliance with all Mitchell-Lama rules and guidelines, including income verification processes, waitlist management, and annual income affidavits. Assist in preparing and submitting all required reports to state and city agencies (e.g., HCR, HPD, HUD), including monthly general manager reports (GMR), monthly vacancy reports, and annual audited financials. Oversee the electronic submission of the annual income affidavits process, ensuring all documentation is submitted accurately and timely. Oversee the Mitchell-Lama waitlist entries and coordinate the logistical aspects of move-ins, move-outs, and unit turnovers. Ensure the development is always “audit ready” for reviews by government agencies and internal auditors. Trains and coaches' management staff and develops performance standards with subordinates to reach, or exceed, standards on a continuous basis. Meets regularly with department heads, building and townhouse associations to determine community needs, concerns, etc. and addresses any pertinent concerns in a timely manner. Assist in the supervision of the following departments: corporate administrative services, automotive services, residential and commercial leasing, parking, and capital construction. Supervise the hiring, training, and performance evaluations for administrative staff. Assist in managing capital improvement projects, including working with vendors, coordinating bidding processes, and ensuring projects are completed within established budgets and standards. Assist the Executive General Manager in the preparation and monitoring of the annual operating and capital budgets. Represent the Executive General Manager at meetings with city, state, and federally elected officials. Monitor expenditures, review invoices, and ensure all spending aligns with budget projections and HCR's approval requirements for large expenditures. Ensure all resident complaints and inquiries are handled in a professional, timely, and diplomatic manner. Enforce House Rules and Regulations, the occupancy agreement, and all relevant regulatory programs. Attend court proceedings for lease violations or evictions when necessary. Ensure understanding and adherence to all Fair Housing/Equal Housing, Section 504, and ADA regulations, including processing requests for reasonable accommodations. Attend building and townhouse association and/or board meetings as required. Performs other duties as assigned.
    $55k-84k yearly est. 5d ago
  • Assistant General Manager

    Ashley | The Wellsville Group

    Service manager job in Orchard Park, NY

    Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant General Manager to dive into sales, guest service, and operations under our General Manager's mentorship. You'll train to lead, inspire, and win big, while providing support to keep the team thriving. If you're eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group! What You'll Do: Learn the Ropes: Shadow management to master sales, operations, and leadership. Wow Guests: Help deliver standout experiences that keep customers raving. Energize the Crew: Join team huddles to align and motivate, learning to set the pace. Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe. Solve Problems: Support smart, quick decisions to keep the showroom humming. Live Our Values: Bring our Vision, Mission, and Values to life every day. Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the manager's PTO to build connections and know-how. Who You Are: A clear communicator who keeps things sharp and on point. Quick, reliable, and organized, even in the retail hustle. A people-person who builds trust and motivates teams. Ready to lift 75 lbs. with help for product demos. Flexible for 8-12-hour shifts, including nights, weekends, and holidays. 2-4 years of retail management experience (commission-based a plus). Associate's or Bachelor's degree preferred, but not required. Why You'll Love Us: Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins. Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings. Growth Galore: Train today, lead tomorrow-we promote from within. Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back. Ready to Lead the Way? If you're ready to train, inspire, and grow with our Avon team-we want you! Compensation details: 60000-65000 Yearly Salary PI94bc2783f4f3-37***********6
    $70k-75k yearly 4d ago

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