Service manager jobs in Newport Beach, CA

Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255) Salary: Up to $100K annually We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team. We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth. What You'll Do: Lead day-to-day operations of the on-site customer service department Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations Analyze customer feedback and performance metrics to drive continuous improvement Develop, implement, and maintain customer service policies, procedures, and best practices Hire, train, coach, and manage a high-performing team Partner cross-functionally with operations, accounting, sales, and logistics Maintain high standards of professionalism, responsiveness, and accuracy What We're Looking For: Proven experience in Customer Service Management or customer support leadership Strong analytical and problem-solving skills Excellent written and verbal communication Demonstrated ability to lead and motivate a team Ability to thrive in a fast-paced, on-site environment Prior experience with ApparelMagic strongly preferred Bachelor's degree in Business, Communications, or related field preferred Systems & Tools Experience (Preferred): ApparelMagic Shopify Gorgias Amazon Seller Central NU Order GS1 EDI Why Join Us: Leadership role within a fast-growing premium fashion brand Opportunity to build and scale a department with real impact Collaborative, entrepreneurial work environment Competitive compensation based on experience

Reports to: Vice President, Marketing Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience. Role Summary The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth. As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions. Welcome to your healthy place. Core Role Responsibilities: New Clinic Ramp & Local Activation Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations. Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp. Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution. Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards. Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization. Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment. Paid Media & Performance Collaboration Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches. Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance. Community Partnerships & Outreach Build relationships with local fitness studios, wellness partners, and community organizations. Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint. Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach. Membership Growth Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach. Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events. Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships. Use data to guide offer strategies, including when to extend or expire based on conversion performance. Grand Openings & Events Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption. Manage signage, collateral, and events. Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment. Reviews & Reputation Provide reporting on review quantity and quality for new clinics, tracking progress and trends. Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume. Cross-Functional Collaboration& Leadership Partner with Operations to align staffing, readiness, and patient experience with marketing activations. Collaborate with Finance and Marketing Leadership on budget management and ROI analysis. Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support. Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth. What We Offer: A fun, growing workplace where you can promote health and wellness in your community. Direct impact on Hydration Room's ability to grow and deliver accessible wellness care. Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team. Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand. Career development opportunities. Free IV/Injection perks program. Vacation time. Participation in a 401k program. Employee Assistance Program. Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees. The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble. Qualifications & Required Skills: 4+ years of experience in multi-unit wellness, fitness, or retail marketing. Proven success in pre-opening, local marketing, and community partnership development. Experience working with paid media, creative, and analytics teams to drive performance. Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards. Excellent project management and organizational skills, able to manage multiple openings simultaneously. Data-driven mindset with the ability to interpret insights and act on them quickly. Strong interpersonal and communication skills with both internal teams and external partners. Willingness to travel up to 40-50% to support openings across California and future markets. Physical Requirements: Ability to sit at a desk for prolonged periods Ability to stand for prolonged periods of time if needed Must be able to traverse the entire facility Must be able to lift up to 15 pounds at times This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.

Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you? What To Expect We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: Identify training and performance support needs across locations. Coach management teams to facilitate effective training for their staff, including on-the-job development. Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. Support implementation and adoption of new technology tools to enhance operational efficiency. Mentor, coach Field Operations Support Managers. Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. Collaborate cross-functionally with other departments to support training initiatives. Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. Provide feedback to employees and managers to support ongoing development. Support special projects and ongoing operational needs as assigned. Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. Extensive regional travel is required. Office-Based Support Serve as subject matter expert (SME) for all operational company processes. Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Director of Service Operations | North America Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction. Location: California Job Type: Full-time, Senior Leadership Reports To: Vice President of Service What You'll Do as Director of Service Operations Lead Strategic Service Operations As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions. Manage Multi-Department Operations Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams Implement and maintain Standard Operating Procedures (SOPs) across all departments Optimize workforce management including staffing, scheduling, and escalation protocols Drive efficiency improvements and resource utilization across service operations Build and Develop High-Performing Teams Lead, mentor, and develop managers, supervisors, and service agents Create performance management frameworks and conduct regular evaluations Design and implement training and professional development programs Foster employee engagement, retention, and a positive work culture Manage both local and remote team members effectively Drive Data-Driven Performance Improvements Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness Implement business intelligence and analytics strategies using tools like Qlik Identify operational trends and implement continuous improvement initiatives Generate actionable insights from performance data Champion Customer Experience Excellence Build and maintain a customer-centric service culture Develop best practices for customer service interactions and support Handle escalated customer issues and complex service inquiries Implement customer feedback systems to drive service quality improvements Improve customer satisfaction scores and loyalty metrics Optimize Service Technology Stack Evaluate and implement service operations technology solutions Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform Streamline workflows through technology optimization Drive digital transformation initiatives for service operations Manage Service Operations Budget Develop and manage FTE (Full-Time Equivalent) budgets for service teams Create financial forecasts and resource allocation plans Implement cost-control measures while maintaining service quality Maximize ROI on service operations investments Ensure Compliance and Quality Standards Maintain compliance with company policies, industry regulations, and legal requirements Implement quality assurance programs and monitoring systems Establish and enforce service level agreements (SLAs) Director of Service Operations Qualifications Required Experience and Skills Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field Global Programs: Proven track record establishing and leading successful global learning and development programs Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving Change Management: Ability to prioritize effectively and adapt as business priorities shift Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction Technical Skills and Systems Experience Proficiency with Learning Management Systems (LMS) and training software platforms Experience with CRM systems (Salesforce preferred) Knowledge of ERP systems (SAP experience a plus) Familiarity with business intelligence tools (Qlik or similar) Experience with workforce management and service desk software Strong Microsoft Office Suite skills including Excel for data analysis Leadership and Soft Skills Exceptional communication skills, both written and verbal Outstanding facilitation skills for virtual and in-person training/meetings Proven ability developing talent and building organizational capability Experience in fast-paced, growing, global organizations Strong project management and organizational skills Ability to work effectively under pressure and meet deadlines Preferred Qualifications Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field Professional certifications in Training and Development (CPTD, CPLP, or similar) Six Sigma, Lean, or other process improvement certifications ITIL (Information Technology Infrastructure Library) certification Experience in specific industries (if applicable to your company) Why Join Our Service Operations Team As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization. Keywords Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

At Populate, we are building AI-native software that removes operational friction across healthcare practices-for clinicians, staff, and patients. Our platform includes a next-generation EMR as well as Rachel, a voice-AI agent that integrates directly with existing EMRs and practice systems. Rachel handles patient-facing and administrative workflows such as intake, follow-ups, scheduling support, documentation, and other high-volume operational tasks. Together, our products combine voice AI, agentic workflows, and deep healthcare integrations to dramatically improve the day-to-day experience of healthcare teams. Headquartered in Carlsbad, CA, Populate operates in a fast-moving, collaborative environment where ownership is high, customer proximity is constant, and product decisions are driven by real-world usage. Role Overview - Must be already located within 40 minutes of Carlsbad in order to apply We are hiring a Product Operations Manager to be deeply embedded with customers and directly responsible for improving the end-to-end user experience across our products. This is a highly customer-facing, hands-on role ideal for someone with 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent) who wants to move from advising clients to building and iterating on real products used daily in production environments. You will spend significant time with clinicians, staff, and administrators-observing workflows, identifying friction, and partnering with Product and Engineering to design, test, and ship improvements. What You'll Do Customer & User Experience Work directly with customers to understand clinical, administrative, and patient-facing workflows Observe real-world usage of Populate and Rachel to identify breakdowns, friction, and unmet needs Translate customer pain points into concrete product and UX improvements Hands-On Product Improvement Design and iterate on user experience flows across voice AI, agentic workflows, and EMR integrations Partner with Product and Engineering to define requirements, test solutions, and validate outcomes Rapidly prototype and refine workflows based on customer feedback Voice AI & Agentic Workflow Optimization Improve customer-facing voice AI experiences, including conversation flow, accuracy, and trust Help design and refine agentic workflows that automate patient and staff tasks end-to-end Support human-in-the-loop processes to ensure reliability in high-stakes healthcare settings Cross-Functional Execution Act as the bridge between customers and internal teams Ensure customer commitments, product behavior, and implementation reality stay aligned Drive initiatives from problem definition through delivery and adoption Measurement & Outcomes Define what “success” looks like from the customer's perspective Track adoption, satisfaction, and workflow efficiency improvements Close the loop by validating that shipped improvements actually solve customer problems What We're Looking For Required 1-2 years of experience at a top-tier management consulting firm (Bain, McKinsey, BCG, or equivalent Willingness to work ~2 days per week in person in Carlsbad - must be already located within 40 minutes of Carlsbad in order to apply Strong customer-facing experience with the ability to build trust quickly Exceptional problem structuring and synthesis skills Ability to move from qualitative insight to concrete product changes Clear, concise communicator comfortable working across technical and non-technical teams High ownership mindset and willingness to be hands-on Nice to Have (Not Required) Exposure to healthcare workflows, EMRs, or regulated environments Experience working with AI-driven or workflow automation products Interest in UX design, service design, or human-centered design Why This Role Daily interaction with real customers and real workflows Direct influence over product and user experience decisions Opportunity to shape voice AI and agentic workflows used in live healthcare environments Steep learning curve with a clear path into senior product, design, or operations leadership Work directly alongside CEO Compensation & Benefits Competitive salary and meaningful equity Hybrid work environment with flexibility Comprehensive benefits package A culture that values customer empathy, speed, and ownership Final Note This role is not a traditional operations or analytics position. It is for someone who wants to be in the field, in the product, and close to customers, helping turn complex AI capabilities into simple, trusted experiences.

Operations and Business Performance Manager Semiconductor Packaging and Photonics ERP Lead, High Mix Low Volume Environment The Operations and Business Performance Manager owns day to day factory operations within a high mix low volume semiconductor packaging and photonics environment and serves as the commercial and operational heartbeat of the business. This role is responsible for scaling a growing operation, improving operational leverage quarter over quarter, and leading the Epicor ERP 11 implementation to enable data driven decision making. Success is defined by faster execution, right first-time quality, improved throughput, stronger gross margins, and increased customer confidence. Key Responsibilities Operational Leadership and Scale Up Own end to end production across semiconductor packaging, photonics, and optical alignment to meet delivery, quality, and cost targets. Develop and execute scalable capacity plans covering labor, equipment, and suppliers to support demand growth without compromising quality. Establish effective sales and operations planning rhythms and master scheduling to balance product mix and constraints while protecting customer commitments. Commercial and Financial Ownership Apply strong business judgment to daily decisions by rapidly assessing cost, pricing, and margin impacts. Partner closely with Sales and Finance on quoting and value based pricing activities. Validate bills of material, routings, cycle times, and cost rollups to protect and expand margin. Improve operational leverage by increasing contribution margin per labor hour and reducing cost of goods sold through yield improvement, cycle time reduction, and material flow optimization. Own and act on key performance indicators tied to revenue, margin, and cash including on time delivery, gross margin percentage, work in process turns, inventory accuracy, scrap, rework, and labor productivity. ERP and Data Enablement Lead the Epicor ERP 11 deployment, configuration, and adoption across operations and engineering. Establish accurate bills of material, routings, lot genealogy, and real time visibility into work in process and constraints. Build dashboards and reporting to support schedule adherence, yield performance, and operational decision making. Drive strong data governance, data hygiene, and standardized processes to ensure repeatable, fact based execution. Continuous Improvement Implement Lean and continuous improvement practices across scheduling, material flow, and work in process management including Kanban, SMED, SPC, and visual management. Reduce touch time, improve first pass yield, and shorten lead times through structured Kaizen events and standard work. Create a culture of measurement, improvement, and sustainment that delivers compounding gains in operational leverage. Customer and Supplier Interface Own production readiness reviews, schedule commitments, and build status communication with key customers. Partner with Procurement and Supply Chain to ensure supplier readiness, negotiate cost and quality improvements, and develop dual sourcing strategies to manage risk and cost. Team Leadership Lead and develop cross functional teams including technicians and engineers. Set clear priorities, coach structured problem solving, and reinforce behaviors that improve quality, speed, and margin performance. Qualifications and Experience Eight or more years of experience in advanced electronics manufacturing or similar environments with demonstrated success scaling high mix low volume operations. Hands on ERP implementation experience including configuration, adoption, and data governance. Epicor experience strongly preferred, SAP also acceptable. Strong commercial acumen with an intuitive understanding of cost, price, and margin and experience supporting quotes and value-based pricing. Proven track record improving gross margin and operational leverage through continuous improvement, scheduling optimization, and material flow design. Comfortable working with financial and operational metrics including cost of goods sold, contribution margin, overall equipment effectiveness, and work in process turns. Lean or Six Sigma toolkit with the ability to lead Kaizen events and lock in standard work. Strong communicator with customers and suppliers who is decisive, data driven, and hands on in execution.

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Description: Our team is seeking a Streaming Video Operations Transmission Coordinator to ensure audio video metadata continuity of all live event feeds The Transmission Coordinator will be responsible for acquiring and monitoring contribution feeds and troubleshooting issues across multiple internal and external teams including remote production teams teleport facilities and technology vendors Responsibilities: Responsible for transmission coordination and check-in for live events following the broadcast schedule Troubleshooting and monitoring of all contribution feeds video and audio signals to ensure trouble free broadcasts Monitor system tools and dashboards to ensure the health of the stream is maintained throughout scheduled events Maintain working knowledge of the company's transmission networks and their capabilities Maintains working knowledge and can execute transmission triage procedures Prepare backup scenarios as necessary in the event of loss of service to ensure service continuity during a live event Troubleshoot Investigate Document and Communicate a root cause analysis for any service interruption or anomaly on any streams Must know about IP transmission and IP video workflows Works with the Operations and QA departments to ensure the utmost quality for all their transmission and routing needs Interacts with transmission carriers to resolve issues escalations maintenance and overall performance Establishing standard operating procedures for all transmission technologies activities which include audio video and communications check in and QC process for remotes outgoing transmission activity and ingest Provides quality control and support to all departments in need of feeds assistance Partner with engineering teams to troubleshoot higher level problems Assist in equipment testing and configuration as needed Qualifications BS/BA Degree or Knowledge of OTT video distribution contribution technology and architecture A year experience working within the Transmission Master Control Production Control Room or Media Ingest Fulfillment work environment Direct experience working with IP based or fiber based transmission workflows and vendors is preferred Understanding of MVPD based linear ecosystem and working knowledge of OTT video distribution technology architecture including experience with video transport protocols such as RTP RTMP SRT UDP Zixi RIST HLS MPEGDASH Understanding digital audio video fundamentals compression technologies distribution formats and associated technologies such as Multicast and Unicast video distribution MPEG Video 24 HEVC MPEG2 TS Video and Audio Codecs AVC HEVC AAC EAC3 ATMOS HDR SCTE35 ESNI signaling closed captions QAM video distribution and ad splicing Ability to assess and troubleshoot video and audio quality Experience with cloud based infrastructure Demonstrated ability to prioritize under time constraints and work successfully in a fast paced environment independently Operate both independently and as part of a broader team balance multiple tasks and projects simultaneously in a results oriented environment Willingness and open availability to work flexible hours including nights and weekends to meet the 24*7 operational needs Knowledge of leading streaming technologies including UHD 4K HDR and low latency Passion for new technologies sports and entertainment Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

E-Commerce Operations Manager Compensation: Base: $65,000-$85,000 + Performance-Based Bonus tied to operational metrics. *Important* A short online pre-employment assessment conducted by Criteria Corp is required before a candidate is considered. Please copy and paste the link provided at the bottom of this page. SaunaBox is one of the fastest-growing and most innovative brands (per Inc Business) in the health & wellness space, building premium sauna products for modern consumers and businesses. We operate in a fast-paced, dynamic startup environment where speed, accuracy, and operational excellence fuel our growth. We are looking for a process-driven, detail-oriented E-Commerce Operations Manager who thrives in systems, loves clean data, and can confidently own the backbone of our operations, from ERP accuracy to fulfillment performance, inventory management, wholesale operations, and cross-functional execution. If you're energized by building processes, scaling operations, and working in a brand that's expanding quickly, this role is for you. What You'll Do (Key Responsibilities) - ERP Ownership & Inventory Management Own the ERP system and ensure all data is accurate, updated, and a reliable source of truth. Maintain healthy inventory levels and prevent stock-outs through proactive monitoring. Implement & systemize inventory control processes. Place purchase orders (POs) aligned with the company's Operational Plan. Execute demand forecasting, inventory analysis, and provide reporting to leadership. Track, manage, and optimize inventory turn and accuracy across all channels. E-Commerce Operations Coordinate daily with fulfillment partners to ensure accurate shipping windows and delivery expectations. Monitor orders that are delayed or not shipping on time, resolving issues before they escalate. Create and maintain products in Shopify. Audit and oversee invoices and charges from fulfillment vendors - 3PL, freight forwarder, etc. Manage vendor spend reconciliation and ensure accurate monthly reporting. Wholesale Operations Ensure adequate inventory allocation/reservation for wholesale purchase orders. Receive wholesale POs, coordinate with 3PL for reservation, and manage ship windows via EDI. Upload and maintain inventory in OrderStream. Set up new products for wholesale distribution partners. Manage EDI platforms end-to-end, ensuring On-time ship windows Accurate ASNs Correct vendor invoicing Monitor and reduce wholesale chargebacks through operational excellence. Operational Excellence Create, implement & monitor Standard Operating Procedures (SOPs) related to inventory management, ECOM/WS Operations, and logistics. Automate & systematize routine operational tasks through AI. Work closely with COO and provide weekly updates to the executive leadership team. Key Metrics You Will Own Stock-Out Prevention On-Time To Request / On Time Delivery (Direct to Consumer & Wholesale) Wholesale Chargebacks Sell Through Rate / Inventory Turnover Ratio / Carrying Costs Operational Cost Savings Who You Are (Qualifications & Experience) Required Technical 1+ years experience in ERP systems and fulfillment operations Strong process orientation with the proven ability to build clear, effective SOPs. Experience with PO placement, demand planning, inventory forecasting, and vendor coordination. Familiarity with Shopify maintenance and product setup. Ability to conduct data analysis & presentation - and ability to create meaningful actions from data. Non-Technical Flexible working hours to communicate with overseas vendors. Comfortable working in a fast-paced, ever-changing startup environment, and the ability to “wear many hats”. Clear & direct communicator. Preferred Experience in scaling DTC e-commerce or hardware startups. Experience working in fulfillment or logistics. Strong analytical mindset with an eye for data cleanliness and operational efficiency. Experience with EDI, wholesale invoicing, and managing large retail accounts. Understanding of fulfillment workflows (3PLs, cross-dock, freight, etc.). Why Join SaunaBox? Be part of a high-growth wellness brand redefining modern recovery solutions. Direct ownership over critical operations that drive company performance. Opportunity to build the systems and processes that scale our next stage of growth. Opportunity for role & responsibility growth as SaunaBox grows. Competitive salary + bonus tied to meaningful metrics (EBITDA, inventory turn, OTTR). Competitive benefits: Unlimited PTO, paid health insurance, access to SaunaBox product catalog, employer sponsored 401K, opportunities to attend in person health & wellness events. Fast-paced startup culture with autonomy, impact, and cross-functional collaboration. *All applicants must take the pre-employment assessment before being considered for the role. There are two parts to the test which include a general aptitude test accompanied by a personality test. This brief exercise should take approximately 30 minutes. Copy and paste this link to participate in the assessment. *******************************************************************

Join the Pacsun Community: Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: Administers and manages the Company workers compensation, general liability insurance, and safety programs. Responsible for administrative and tactical support for the Company accommodations program. A day in the life, what you'll be doing: Risk Management Administer the Company workers' compensation and liability insurance programs. Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers. Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits. Coordinate with Human Resources and management on injured workers, restrictions, and returning to work. Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates. Promotes prevention and safe working efforts related to injuries on the job. Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders. Partner with Finance for monthly cost and claims analysis Lead HQ Safety Program and efforts. Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution. Ensure accurate records of workers' compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely. Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims. Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims. Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts. Maintain detailed documentation and case files to support recovery and litigation processes. Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues. Support risk mitigation initiatives by providing insights on common causes of subrogated claims. Leave of Absence Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration. Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator. Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments. Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes. Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution. Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment. Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies. Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices. Partner closely with the Third-Party Administrators (TPA's), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits. Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely. Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection. Other duties as assigned. What it takes to Join: Bachelor's degree in business, Human Resources or equivalent or equivalent experience in a related field 5-7 years Risk Management/Workers Compensation experience and; 3 or more years of HR, benefits, or leave of absence administration. Risk Management Certification preferred. Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico. Experience using Ultimate Software, UltiPro Human Capital Management and UltiPro Time & Attendance (UTA) systems, a plus. Comprehensive and current knowledge of state laws governing Workers Compensation. Demonstrated analytical, problem solving, and documentation skills. Demonstrated verbal, written and customer service skills. Developing the Community/ Leadership Qualities: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Salary Range: $78,000 - $90,000 Pac Perks: Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal Mobility Across Brands Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Our client, a luxury Italian footwear brand, is seeking a Store Manager to join the team at their South Coast Plaza location. The role includes driving sales, managing staff, overseeing inventory, and ensuring excellent customer service. Candidates must be able to work a full-time retail schedule, including weekends and holidays as needed. Job Duties Include: Lead by example in delivering exceptional customer service aligned with brand standards, ensuring a premium shopping experience through active floor presence and sales involvement Manage, coach, and develop team performance through ongoing training, feedback, and KPI implementation, fostering a culture of accountability and growth. Develop a strong talent pipeline, own all aspects of staff training (product, systems, selling ceremony, etc.), and support team adaptability to new tools and technologies. Oversee inventory accuracy and product care, partner with stock team to resolve issues, and ensure proper handling of merchandise and assets. Maintain brand VM standards, communicate local market needs, and collaborate with HQ to ensure optimal product mix and presentation. Drive sales results through action plans, budget alignment, and entrepreneurial outreach, maintaining strong revenue focus and cost control. Ensure compliance with all operational, POS, and cash handling procedures, holding team accountable for accuracy and integrity. Additional duties as needed and assigned Job Qualifications Include: 3+ years of experience in high-end or contemporary retail Footwear experience is a plus, strong backgrounds in fashion apparel, jewelry, or accessories are equally valued Proactive in developing creative strategies to grow the client base and drive sales Passionate about delivering exceptional customer experiences while maintaining a strong focus on business performance Demonstrated polished interpersonal skills, with a confident and professional presence aligned with a luxury retail environment Ability to work flexible hours, including evenings, weekends, and holidays, as needed Ability to lift 50lbs and stand for duration of shift Salary: $110K-$130K + bonus The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

Employment Type: Full-Time Compensation: $160,000 - $170,000 + up to 25% incentive Plug is the only wholesale platform built exclusively for used electric vehicles. Designed for dealers and commercial consignors, Plug combines EV-specific data, systems and expertise to bring clarity and confidence to the wholesale buying and selling process. With the addition of Trade Desk™, dealers can quickly receive cash offers or list EV trade-ins directly into the auction, removing friction and maximizing returns. By replacing outdated wholesale methods with tools tailored to EVs, Plug empowers dealers to make faster and more profitable decisions with a partner they can trust. For more information, visit ***************** The Opportunity As Plug expands its marketplace capabilities, we are launching a Retail offering that brings vehicles directly to consumers-leveraging an asset-light model built on strong operating partners rather than owned infrastructure. The GM of Retail will be responsible for launching Plug's first retail location in Los Angeles, proving the operating model, and expanding the program nationwide. This role owns the direction, execution, and performance of Plug's Retail program. While this role does not directly manage a large team, it carries clear authority over Retail strategy, priorities, and operating decisions, and requires close partnership with Plug's functional leaders and external operating partners. What You'll Do... Launch & Market Entry Own the end-to-end launch of Plug's first retail location in Los Angeles. Define launch scope, timelines, and readiness criteria. Coordinate internal teams and external partners to bring the location live quickly and reliably. Ensure regulatory, operational, and customer experience requirements are met at launch. Operating Model Design and refine Plug's asset-light retail operating model. Establish Plug's retail standard, leveraging a data-driven approach to maximize throughput, margins and customer experience Monitor partner performance and continuously improve quality, speed, and cost. Cross Functional Leadership Drive alignment across Product, Ops, Dealer Success, Marketing, Legal, and Finance. Lead weekly cross-functional working groups to unblock issues, make tradeoffs, and keep milestones on track. Define and own core Retail KPIs including conversion, margin, inventory turn, retail mix and customer satisfaction. Expansion & Scale Capture learnings from the LA launch and codify them into a repeatable playbook. Develop a clear framework for selecting and launching new markets. Lead expansion into additional cities once the model is proven. Identify when additional resources or dedicated roles are required to support scale. What You'll Bring... 7+ years of experience in marketplaces, automotive, operations, or consumer businesses. Experience launching or scaling a new product, program, or business line within an existing organization. Proven ability to lead cross-functionally without formal authority. Strong operational judgment and comfort navigating ambiguity. Clear communicator with strong stakeholder management skills. 50%+ travel to support launches in future cities Preferred Requirements Automotive or EV ecosystem experience. Marketplace, logistics, or pricing background. Prior people management experience. Why Plug? Direct ownership of a core growth lever in a rapidly evolving market. Opportunity to shape Plug's external ecosystem from early stages. Work directly with operators who have scaled multi-billion-dollar businesses in automotive, EV, and marketplaces. High impact, high autonomy, and clear line of sight to company-level outcomes. This full-time position is based in Santa Monica, CA. We welcome candidates from all locations to apply, provided they are willing to relocate to Plug HQ for the role. Relocation assistance will not be provided for successful candidates. Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Next Steps: Ready to build something from scratch and lead with impact? We'd love to meet you. Email **************** with your best pitch as to why we should connect with you!

As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Retail Management Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service. Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location. Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations). Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed. Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary. Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores. Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department. Business Performance: Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth. Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback. Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings. Visual Merchandising: Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence. Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs). Team Leadership, Training, and Development: Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences. Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers. Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans. Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values. Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors. Develop and execute, with the help of airport managers, a pool of counter services. Define on-counter activities to sustain sell-out performance outside of animations. Reporting: Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative. Travel Required: Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver 50% Travel Required Experience Requirement: Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity. Bachelor's degree preferred. Skills & Attributes: A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines. Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape. Excellent communication and negotiation skills. Strong leadership and people management capabilities, with proven experience in building and motivating effective teams. Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements. Self-motivated and a team player. Language: Must be fluent in English, Spanish or French is a plus.

Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? • As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! • Insurance Benefit: You only pay a % of the value! • 401(K) Pension Plan • Holidays + Wellness Days • Vacation Days • Commuter Benefits • Bonus and/or Commission paid monthly • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. • Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

Job Title: Store Manager in Training Reports To: District Manager / Regional Manager Job Type: Full-Time Schedule: Open availability, including weekends, early mornings, and evenings We are seeking a driven and experienced Store Manager in Training (SMIT) to join our leadership team. This individual will undergo an accelerated training program designed to prepare them for the role of Store Manager. The ideal candidate has proven experience managing a high-volume retail store with $2M-$5M in annual sales and overseeing operations in large-format stores of 50,000 square feet or more. Key Responsibilities: Participate in a structured training program to learn all aspects of store management Assist in daily operations including opening and closing procedures Lead and motivate store associates to deliver exceptional customer service Oversee and support the recruitment, hiring, and training of new team members Ensure proper staffing levels to meet business needs and customer expectations Monitor and drive sales performance, merchandising standards, and inventory management Maintain store cleanliness, safety standards, and compliance with company policies Foster a positive and inclusive team culture aligned with company values Prepare to transition into the Store Manager role upon successful completion of training Qualifications: Minimum 2-3 years of management experience in a high-volume retail environment ($2M-$5M annual sales) Experience managing or supervising in large format stores (50,000+ sq. ft.) Strong leadership and people management skills Must be comfortable with a flexible schedule, including weekends, holidays, and extended hours Proven ability to recruit, train, and develop high-performing teams Excellent communication, problem-solving, and organizational skills High school diploma or equivalent required; college degree preferred Physical Requirements: Ability to stand or walk for extended periods Ability to lift up to 40 lbs as needed Comfortable working in a fast-paced retail environment What We Offer: Competitive compensation and performance-based bonuses Structured training and career development opportunities Employee discounts and other company benefits Opportunity to grow within a well-established retail organization Join our team and take the next step in your leadership career with a company that values growth, teamwork, and excellence in customer service. Apply today!

Brixton is looking for a Retail Store Manager! The ideal candidate for this role will have the ability to recruit, hire, train, and lead store teams to achieve sales goals, manage expenses, and protect company assets while pursuing growth opportunities. The Retail Store Manager should have a strong understanding of organizational objectives and make decisions that align with both company and channel priorities and values. This position will be required to support business during peak days/hours. This is a full-time, exempt role based out of Oceanside, California. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Experience: Ability to communicate effectively with customers and teams. Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty. Maintains a compelling store experience for customers by engaging and modeling appropriate customer service behaviors. Resolves customer issues in a timely manner while being solution-oriented and forward-thinking; partners with the Area Manager as needed. Develops a symbiotic relationship between Brixton retail store locations to elevate experience and drive loyalty. Operational Excellence: Ensures store policies and procedures are followed and are consistent across locations. Adheres to all retail policies and procedures including POS and Operations. Supervises and manages all aspects of daily store operations. Supervises and manages all aspects of Loss Prevention practices. Plans weekly staffing schedules in compliance with schedules policy. Responsible for accurate sales figures and performs cash management functions such as bank deposits and daily cash reconciliation. Accountable for combined store, individual store and individual staff goals. Executes reductions, price changes, clearance, and transfers. Ensures the store environments comply with health and safety regulations. Provides strong communication, delegation, and follow-up for teams to accomplish operational activities, while maintaining connection to these areas. Interacts and communicates with Area Manager, and other Brixton leadership in a professional manner. Product Expert: Executes store visual standards following visual merchandising direction. Ensures store and brand visual standards are consistently maintained and shoppable for customers. Ensures housekeeping duties are completed to maintain a neat, clean, and professional store environment. Accountable for merchandise processing and replenishment on sales floor. Facilitates fitting and product knowledge sessions to enhance customer experience. Ensures all team members are trained on full customization of headwear. People's Coach: Teaches, trains and develops successful teams. Ensures all staff members are trained on selling skills, customer service and operations. Creates a sense of belonging and teamwork within individual store teams and across locations. Recruits and hires team members who compliment the business needs, the existing staff and the brand. Recognizes talent within teams and develop them for growth within the stores and company. Provides consistent, thorough, and timely feedback, coaching, and accountability to all employees. Analyzes results and behaviors of individuals and actively manage performance. KNOWLEDGE, SKILLS & ABILITIES Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience. and/or training; or equivalent combination of education and experience. Strong business acumen with proficiency in data analysis, metrics-driven reporting, and using data to inform strategic decision-making. Strong communication skills, verbally and electronically, with all levels of the organization. Serves as a respected voice and resource, fostering collaboration across the Retail channel and among peers. Delivers sales results through employee development and mentorship. Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook). Effectively manages through change, pivot comfortably, maintain flexibility, and make decisions based on needs of the business. Receives critical and complimentary feedback with a growth opportunity mindset. Flexibility in working hours, including weekends and holidays. Willingness to travel outside of immediate area if needed. Physical Demands: May require a combination of standing, stooping, sitting, and walking up to 75% of the time, and as needed. Ability to lift up to 25 lbs. Work Environment: Moderate noise (examples: business office with computers and printers, light traffic). SALARY RANGE The base pay for this position is between $70,000 - $71,000 per year. In accordance with applicable state laws, the range provided is Brixton's reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Brixton LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.