Service manager jobs in Old Bridge, NJ

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Situated next door to each other on 44th Street in the heart of midtown Manhattan, Millennium Premier and Millennium Times Square both offer desirable locations steps from the excitement of Times Square, Broadway, Radio City Music Hall, and Rockefeller Center. Millennium Premier, a Four-Star boutique-style hotel, features 124 well appointed rooms and a private lounge exclusively for guests. Millennium Times Square, an affiliate of Hilton Hotels, features 626 spacious guest rooms and suites, some with views of Times Square, 52,000-sq.-ft. of function space, and a newly-opened Bugis Street Brasserie and Bar serving authentic Pan Asian cuisine. Overview: The Complex Sales & Service Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering. Responsible for follow up of Rooming list, Deposits/ payments, invoice, reservations of the Group Block Ensure inter-departmental coordination within all departments related to Group Block not limited to publishing group resumes and organizing group resume meetings. Create, review and revise rooming lists and VIP lists. Generate, publish, and release Banquet Event Orders to respective department. Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence. Know meeting room setups and capabilities and selling meeting room space. Know sleeping room configurations and types. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Prepare and submit required reports in a timely manner. Review, and close out Master folios with client, adhering to SOPs. Process Commissions adhering to SOPs. Maintain a running log of Commission and status between Sales & Accounting. Respond to requests by Meeting Planners immediately. Managing all inquires and assign the lead to Sales Managers Use the Partnership Agreement to meet client needs. Interact with outside planners, vendors for event setup. Maintain pricing integrity and propose upscale menus for clients. Manage existing accounts and follow up with client re-solicitation to capture future business. Manage the function book, sell and adjust space in order to ensure maximum potential revenue. Be visible on the floor and assist staff as needed during functions. Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.) Plan and execute holiday and special events in conjunction with the Director of Catering. Use feedback from Meeting Planner evaluations to improve service and quality. Participate in required M.O.D. program as scheduled. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Job Description:The Role The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented. The Expertise and Skills You Bring Bachelor's degree required 5+ years of relevant work experience in the financial industry, crypto experience preferred Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services Demonstrated analytical skills with the ability to work with and summarize data from multiple sources Experience working with blockchain technology or related enterprises Executive level presentation skills required Project management experience Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus Experience with common data science tools & languages, a plus CFA and/or FRM certifications a plus Foundational understanding of blockchain technology Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach Natural intellectual curiosity, initiative, and love for learning new skills and capabilities Skilled at operating autonomously to achieve results in a dynamic environment Thrives in a dynamic organization where priorities shift to meet evolving business needs Superb verbal and written communications skills Strong data analysis skills (e.g., tools, strategies) Staying abreast of the latest innovations across industry Problem solver with a blend of creativity and analytical rigor The Value You Deliver Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions. Actively perform proactive and targeted data analysis to identify risks for management. Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials. Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing. Note: Fidelity is not providing immigration sponsorship for this position The Team Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes. The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Risk

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. COMPENSATION: The salary range for this position is $90k to $100k. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ? ? ? BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ? ? ? There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

We're searching for an IT Service Desk Manager who isn't just keeping the lights on but shaping how support feels, functions, and evolves. This leader brings fresh ideas, a people-first mindset, and the technical backbone to run a high-performing support operation. If you thrive in fast-moving environments and love turning chaos into clarity, this role calls your name. Location: Onsite Type: Direct Hire Start Date: January Key Responsibilities Lead and mentor the service desk team, driving excellence in customer service and technical troubleshooting. Manage daily ticket flow, ensuring timely resolution, accurate triage, and proper escalation paths. Introduce and refine innovative support practices that improve speed, quality, and user satisfaction. Partner with IT leadership to develop and implement service strategies, SOPs, and performance metrics. Oversee onboarding/offboarding processes, device provisioning, and common enterprise support needs. Build strong relationships with internal customers, turning feedback into actionable improvements. Track KPIs, analyze trends, and deliver insights that shape staffing, training, and process decisions. Ensure compliance with security standards, IT policies, and change management guidelines. Collaborate cross-functionally with infrastructure, network, and application teams to resolve complex issues. Champion a culture of learning, ownership, and proactive problem-solving. Required Experience & Skills 5+ years of IT service desk or end-user support leadership experience. Strong understanding of Windows/Mac environments, O365, ticketing systems, and common enterprise applications. Proven ability to modernize or scale support operations. Experience with ITSM frameworks and best practices (ITIL a plus). Excellent communication skills, with calm-in-the-storm leadership. Ability to manage multiple priorities and inspire teams in a dynamic environment. Strong analytical skills, with comfort reading dashboards, spotting patterns, and driving decisions.

12 + Months Contract We're looking for a hands-on Tech Lead to guide the technical delivery of a strategic internal application for one of the world's top private equity firms. The project involves rapid design-build sprints to deliver modular dashboards and workflows that scale across asset classes. You'll be responsible for both execution and technical oversight - helping shape a scalable frontend component architecture, and integrating with serverless backend services (AWS Lambda, Fargate). Your Responsibilities Lead the design and implementation of micro-apps using React, backed by Node.js/Python services Architect and own backend logic using serverless functions (Lambda) and containerized services (Fargate) Partner with Product and Design to translate business needs into scalable, high-quality software Establish and enforce code quality, testing, and deployment standards Guide a distributed engineering team, reviewing code and supporting onboarding of new devs Identify reusable frontend/backend components and help establish a design-build library Maintain high development velocity while ensuring robust infrastructure integration Act as the technical point of contact for client engineering teams What We're Looking For 6+ years of fullstack development experience (React, Node.js and/or Python) Experience leading technical delivery across distributed product teams Strong knowledge of AWS serverless architecture: Lambda, Fargate, API Gateway Familiar with containerized development, CI/CD pipelines, and platform-level routing Skilled in translating technical complexity into clear direction and action Comfortable working in a hybrid on-site/remote setting with executive stakeholders Strong communication and mentoring skills Nice to Have Background in enterprise, SaaS, or financial tools Experience setting up design systems or component libraries Familiarity with Kubernetes, SSO, JWT authentication, and platform authorization patterns

The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.

Delivery Orchestrator at West Point, PA or Rahway, NJ (ONSITE)_ Healthcare Mandatory Skills Project Delivery, Project Management, Planning, Leading the project team, stake holder coordination and accountable for end-to-end project execution 5+ years managing deployment of scientific software platforms in pharmaceutical R&D environments. Proven track record leading large-scale software upgrade projects (preferably CDS) in regulated environments. 5+ years supporting Empower 3 platforms, including troubleshooting instrument and software connection issues. Strong understanding of laboratory workflows and analytical instrumentation; chromatography instrumentation experience is a plus. Demonstrated experience supporting CDS environments with 500+ users and 750+ instruments. Direct experience with GxP compliance and validation (IQ/OQ/PQ), audit trails, controlled access, and change control. Hands-on experience with analytical data acquisition software upgrade projects (requirements gathering, data mapping, stakeholder coordination). Demonstrated supervisory experience leading small technical teams. Excellent written and verbal communication skills, able to translate technical configuration decisions for both technical and non-technical audiences. Strong organizational skills with experience managing support channels and prioritizing requests across a large user base. Proficiency with Microsoft 365 (Teams, SharePoint, Excel, PowerPoint, OneNote) for collaboration, reporting, and documentation. Direct experience with Acronis imaging and LAC/e PCs, or equivalent deployment tooling, is strongly preferred. Preferred: Direct experience with Empower CDS software.

IT Service Manager | Howell Township, NJ | $110,000 - $130,000 One of New Jersey's fastest growing technology providers are looking to bring on board an IT Service Manager to join their team as they look to take their IT service organization to the next level. The role provides you with the perfect opportunity to work for a well-established firm who have grown significantly in the past 5 years as a result of sustained strong financial performance. You will be responsible for the ownership of the firms Helpdesk service environment including overseeing service delivery, team leadership. Stakeholder management and process improvement. This is a greenfield hire for the role so you will have the opportunity to shape the strategy of the service organization of the firm in a high impact role. Key requirements for the role: 5-7 years of Service Management Experience Team Leadership Service Delivery Management Stakeholder Management Process Improvement Prior MSP Experience (preferred, not essential) The company are looking to begin conversations and interviews from this week so to secure an interview slot, send in an application send me over a message or send your resume into the details below.

About Us The Nu-Age Group, a nationally recognized Managed Services Provider with 28+ years of excellence, is seeking a highly skilled Service Desk Manager to lead our Service Desk operations. This role is responsible for delivering world-class support, driving best-in-class service delivery practices, maintaining accountability across the team, and ensuring our clients experience exceptional responsiveness, communication, and technical resolution. The ideal candidate brings strong leadership, deep MSP operational knowledge, and expert-level understanding of ConnectWise, RMM technologies, and metrics-driven management Role The Service Desk Manager will oversee the daily operations of Nu-Age's Service Desk team, ensuring timely, high-quality technical support for clients across multiple industries. This role is responsible for managing Service Level Agreements (SLAs), optimizing incident response, mentoring technicians, and continuously improving service delivery through process refinement and data-driven performance insights. The ideal candidate is based in the Tri-State area (NY, NJ, CT), a hands-on leader with strong communication skills, a passion for customer satisfaction, and is experienced in a Managed Services Provider (MSP) environment. This role will serve as the client facing and the primary point of contact when clients are seeking assistance and will act as a liaison between client and Nu-Age. The position requires strong technical troubleshooting abilities, excellent communication, organization, interpersonal skills, and a proactive, service-oriented approach to supporting daily IT needs. The role is a full-time, six-month contract. The position has for career growth for the candidate who delivers success in the role. Responsibilities Leadership & Team Management Lead, mentor, and develop Level 1-3 technicians and dispatchers to uphold Nu-Age's customer service and technical excellence standards. Foster a culture of continuous improvement, accountability, and proactive problem-solving. Provide coaching, performance evaluations, and professional development plans. Oversee scheduling, workload distribution, and escalation processes. Service Desk Operations Own daily Service Desk operations ensuring SLAs, KPIs, and client expectations are consistently met or exceeded. Oversee ticket flow, dispatch, prioritization, and escalation using MSP best practices. Ensure adherence to HDI (Help Desk Institute) standards and ITIL-aligned processes. Participate in client meetings as a service delivery leader and subject-matter expert. ConnectWise & MSP Tooling Expertise Manage and optimize ConnectWise Manage and ConnectWise Automate (RMM) environments. Maintain and enhance monitoring, alerting, patching, scripting, and automation standards. Ensure documentation accuracy within ConnectWise, IT Glue, and operational platforms. Develop and maintain BrightGauge dashboards and metric visualizations. Metrics & Performance Management Build and track KPIs including SLA compliance, CSAT, First Response, MTTR, backlog, and ticket hygiene. Conduct weekly, monthly, and quarterly performance reviews using analytics-driven insights. Identify trends, recurring issues, and opportunities for automation and process improvement. Client Experience & Communication Serve as an escalation point for clients with a calm, clear, and professional communication style. Ensure consistent, timely, and high-quality client updates on requests and incidents. Collaborate with vCISO, Professional Services, and Account Management teams to support client success. Technical Expertise Required: · Strong proficiency with ConnectWise Manage, ConnectWise Automate (RMM), and industry-standard MSP tools. · Strong knowledge of Microsoft technologies: o Windows Server o Active Directory / Azure AD o M365 administration o Endpoint management · Solid understanding of MSP-based ticketing, monitoring, automation, and escalation workflows. · Experience with BrightGauge reporting and dashboard creation. · Understanding of networking fundamentals, system monitoring, patch management, and endpoint security tools. · VMware administration experience · Cisco networking experience (switches, firewalls, Meraki preferred) · ITIL or HDI certification (or equivalent) · Experience working in a fast-paced MSP environment Qualifications: • 5+ years of Service Desk or IT operations experience within an MSP environment. • 2+ years of leadership or supervisory experience. • Proven track record of operational excellence and team performance improvement. • Strong written and verbal communication skills with a customer-focused mindset. • Ability to manage multiple priorities and perform effectively under pressure. Compensation and Benefits • 1099 Consultant - Full Time On-Site • Hourly Rate-$35.00 paid bi-weekly • Candidate will be on a probationary period of approximately six (6) months • Monday through Friday • Candidate will not be entitled to any other company benefits IE-health insurance, 401k, etc. Our Vision Partnership - We believe in the power of long-lasting partnerships, providing our clients with high-quality service and sustainable solutions which help them achieve their objectives. Accountability -We obtain superior results by challenging and proving ourselves every day to deliver on our promise of exceeding the client's high expectations. Integrity - A commitment to honesty, fairness, and trust worthiness. Empowerment - A team that carries out the values and vision of NAG with the authority to be decisive. Thoughtful creativity - Continually examine our people, processes, and technology to provide unique, creative, and efficient solutions that meet evolving challenges. Transparent Communication - A consistent willingness to engage in tough conversations with subordinates, peers, customers, vendors, and business partners through openness and respect. Teamwork - Strive for a sense of comradery while working together to achieve common goals of the team, clients, and NAG. The Nu-Age Group is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Duration: 6 Months Pay Range: $54.19 - $68.00 Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH Responsibilities: • Structure and price Agency Deals in conjunction with Agency Development Leads • Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..) • Track monthly deal pacing and quarterly accruals • Calculate earned incentives and facilitate issuance to agencies • Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance • Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners Basic Qualifications: - 3+ years in Sales Operations, Finance, Pricing, or other similar roles - BA/BS degree -Prior experience with SQL and Tableau - Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs

About Us We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would. As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies. About This Role We are overwhelmed with inbound interest from dental practices and are looking for a Dental Operations Manager who can join us in our New York office to lead our operations as we scale across the country. Our ideal candidate has worked in dental offices as an office manager and has a thorough understanding of dental billing, as well as front office operations. Our ideal candidate is incredibly ambitious, and looking for very fast career growth - and is not afraid to work very hard to achieve it. In this role, you will get to wear many hats: Account Management: become an expert on our AI products and advise existing customers on how to get the best value out of them. Make strategic upsells and cross-sells in the process. Inbound Sales: you will conduct sales demo calls to educate practices about our product. To be clear, you will not have to generate leads yourself. We have hundreds of dental practices waiting to speak with us. Your job will be to educate them after they reach out to us, and to close sales. AI Innovation: you'll have the opportunity to pitch ideas for our engineering team to build, and train our AI's which are used by offices across the country. Pitch in wherever needed: if our AI has an escalation that needs an experienced dental office manager to deal with, you will pitch in to carry out some tasks yourself. Qualifications Strong understanding of dental front office and back office operations, and dental billing. Very tech savvy: familiar with most dental office technologies (PMS's, billing systems, comms software, etc). Has worked in a dental office for at least 2 years. Preferred but not required: prior experience selling software or products to businesses. Exceptional communication skills. Compensation This role will start off as a paid contract position and convert to full time after the first 1-2 months depending on performance. Please note that this role is in office in Manhattan, New York.

Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance

Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team. As the Technology Business Manager, you will be expected to: Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc. Gather reports requirements from stakeholders in business, IT and Finance Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences Implement operational and financial models, metrics, dashboards, and management reports in Apptio Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc) Preferred Skills/Experience: Bachelors-level degree in Finance and Accounting or a related field 3+ years experience in IT Finance or a TBM-related role Strong working knowledge and hands-on experience with IBM Apptio. Strong skills in MS Excel and PowerBI. Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing. Recap: Location: New York City, NY (Hybrid) Type: Long term Contract to Hire W2 Rate: $68/hr - $78/hr dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!

Title - Website Operations Manager Requirements: Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing. Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime . QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans

Healthcare Operations Manager +MEDRITE Urgent Care MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life. We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences. The Center (Practice) Manager will Report to the Regional Operations Team. Core Competencies: Ownership Mentality o Shows personal commitment to organizational mission through action. o Follows through on commitments, takes accountability for actions, and ensures others do the same. o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results. Acts with Urgency o Quickly assesses challenges, counters with solutions, and is confident under pressure. o Quickly adapts to changes in situations and can adjust approaches. o Anticipates obstacles and plans accordingly. Exudes Positivity o Builds rapport with people across all levels and functions in an open, friendly, and accepting way. o Builds strong constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity. Job Description: The Center (Practice) Manager will: · Communicate effectively across all channels of the organization. · Spend 90% of their on the Center Floor, working, coaching, and developing Center Team. · Enter their schedule into the Core scheduler monthly. · Achieve a Network Promoter Score (NPS) of 85% or greater monthly. · Possess cross-functional knowledge of all roles in the center with the ability to support as needed. · Collaborate with providers in the center on an ongoing basis to ensure team alignment. · Foster a culture of collaboration within the center and across the district, enhancing the patient experience. · Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process. · Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle. · Onboarding and training new team members. · Quickly address performance issues with the District Manager and Human Resources Business Partner. · Respect Confidentiality at all levels. · Assessing talent and creating a succession plan for team members using resources and career development plans. · Coach and provide feedback on performance with consistency. · Seek ways to recognize and reward the performance of team members. · Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.) · Address patient concerns and feedback with immediacy. · Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team. · Manage the financial resources for the assigned center in partnership with the Center Manager. · Ensure the Occupational health journey is flawlessly executed. · Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities. · Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center. · Creating schedules and processing payroll for centers. · Ensure compliance with all standard operating procedures within the assigned center. · Ensure the quality of lab processes in partnership with providers and medical assistants. · Assume other duties as assigned and warranted. Functional Competencies: • People o Builds Effective Teams: § Attracts Top Talent. § Drives Engagement of all team members. § Develops Talent. § Patient Focus. • Performance: o Drives Results § Persists in accomplishing goals and objectives despite obstacles and setbacks. § Has a track record of exceeding goals. § Helps others achieve results. • Process: o Operational Excellence § Anticipates and executes changes in policies, practices, and trends. § Leverages knowledge of business drivers to execute strategy and guide the team's actions. § Plans and prioritizes work to meet commitments aligned with organizational goals. § Ability to apply the right resource to the correct process. Salary: $65,000- $75,000 Minimum Qualifications: · Bachelor's degree or equivalent. ( Healthcare Preferred) -Leadership Experience Required. · Ability to lead by example and model the way. · Strong written and verbal communication skills. · Excellent organizational and time management skills. · Minimum of 45 hours per week. · Ability to cover and support staff shifts as necessary. · Ability to adapt to a fast-paced environment. · Keen attention to detail. · Problem-solving and troubleshooting skills. · Comfortable in a fast-paced environment. · Leadership experience required. · Excellent oral and interpersonal skills. · Excellent communication skills. · Proficient with MS Excel, Word, and PowerPoint. *Benefits · Outstanding growth opportunities. · Paid Time Off. · Medical, Dental, and Vision Insurance. · 401k match. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Medical Specialty: Urgent Care Schedule: Monday to Friday Weekends as needed Work Location: In person

Title: Senior Manager, Operations Planning & Analytics Employment Type: Permanent Requirements Education: Bachelor's in Business, Finance, Engineering, Supply Chain, or Analytics; MBA preferred. Experience: 10+ years in operations planning/supply chain analytics. 3+ years in leadership roles. Luxury goods or premium retail experience preferred. Certifications: APICS/ASCM (CPIM, CSCP) strongly preferred; PMP, Lean Six Sigma, or data science certifications valued. Technical Skills: Advanced Excel (VBA), statistical software (R/Python), BI tools (Tableau, Power BI). Planning systems (SAP IBP, Anaplan, o9, JDA). Database (SQL, Snowflake), ERP (SAP/Oracle). Familiarity with AI/ML concepts. Key Responsibilities Strategic Planning & Forecasting Lead demand and inventory planning within S&OP (Sales and Operations Planning). Develop rolling forecasts using statistical and AI/ML models (>85% accuracy). Scenario planning for supply chain disruptions. Align plans with revenue and margin goals. Optimize inventory across global networks. Advanced Analytics & BI Deliver executive-ready insights and dashboards. Implement predictive analytics for demand sensing and customer behavior. Competitive intelligence and pricing effectiveness modeling. Ensure data governance and quality. Digital Transformation Integrate AI/ML into planning workflows. Implement planning systems (SAP IBP, Anaplan, o9, JDA). Automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI). Transition from Excel to cloud-based platforms. Leadership & Stakeholder Management Liaison to executive leadership for planning deliverables. Facilitate S&OP and integrated business planning sessions. Manage vendor relationships and change initiatives. Team Development Lead a team of 2-3 professionals (planners, analysts, data scientists). Build capabilities in AI/ML and advanced planning. Drive OKRs and succession planning. Risk Management & Innovation Develop contingency plans for disruptions. Deploy lean/six sigma initiatives to improve cycle time. Enhance KPIs and performance frameworks. Compensation: $145,000 - $160,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment. Responsibilities: Coordinate costing for high-volume SKUs across multiple internal teams & vendors. Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty. Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies. Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors. Maintain proactive communication with internal teams& vendors regarding costing due date & updates. Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets. Support the cost management process, bringing a strong understanding of material and garment construction. Utilize SAP and Excel to manage and track costing data. Qualifications: 3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing. Knowledge of costing terms, components and apparel manufacturing process. Advanced Excel Skills, including the ability to handle large datasets and create complex formulas. SAP Experience preferred. Strong organizational and time management skills Verbal and written communication skills; proactive and detail oriented Ability to work on-site Annual salary starting at $90,000. The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.

AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are expanding the operational foundation that will support our next chapter of growth. With additional retail and office spaces coming online, we are assembling a best-in-class team to help define and elevate the brand's operational excellence across every touchpoint. Role Overview We are seeking a highly organized, hands-on Operations Manager to build, manage, and continuously improve the core operational infrastructure of the company. This individual will oversee logistics, inventory, warehouse operations, office management, and overall operational workflow across HQ, studio, and retail. The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot a delivery when needed. Key Responsibilities 1. Logistics Management Oversee inbound and outbound logistics, including freight forwarders, customs brokers, carrier relationships, and returns logistics. Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders. Develop systems for freight tracking, documentation, and operational reporting. Support hands-on execution when needed (e.g., shipping boxes, receiving materials). 2. Inventory Management Maintain accurate inventory across warehouse and studio locations. Lead cycle counts, reconciliation, and stock investigations. Build scalable processes for inventory accuracy and stock integrity. Participate in hands-on tasks such as inventory counts and organization. 3. Warehouse & Fulfillment Operations Manage the hourly shipping associate, ensuring strong day-to-day workflow and adherence to packaging and brand standards. Oversee daily order flow, replenishment, returns processing, and general throughput. Monitor and improve efficiency, quality control, and physical organization within warehouse and studio spaces. 4. Retail Operations Support Support operational readiness for new store openings and ongoing retail operations. Oversee store supplies, stock flow, back-of-house processes, packaging, and store-to-studio communication. Collaborate with retail, merchandising, and production teams to ensure clean execution across channels. 5. Facilities Coordination Support the Manager of Construction and Facilities on maintenance needs, vendor Coordination, and small-scale HQ, store, and workshop projects. 6. Office Management & HQ Operations Ensure the HQ environment is organized, functional, and aesthetically aligned with the brand. Oversee supplies, space setup, utilities, mailroom processes, and general office workflows. Implement systems that maintain operational excellence and support team productivity. 7. Customer Service (Escalations) Handle operational escalations from customer service, ensuring quick resolutions related to shipments, returns, and product accuracy. Partner with ecommerce and customer experience teams to refine and improve internal processes. What We're Looking For Experience & Skills 4-7 years of experience in operations, logistics, warehouse management, or supply chain; experience in consumer goods, fashion, or luxury strongly preferred. Strong understanding of logistics workflows (freight, customs, carriers, tracking). Experience managing warehouse operations and small teams. High operational rigor and attention to detail; comfortable in a fast-growth, startup-style environment. Ability to build procedures from scratch and continuously improve existing systems. Strong communication and cross-functional partnership skills. High level of comfort with hands-on work and physical tasks. Attributes Resourceful, proactive, and solution-oriented. Thrives in a dynamic environment with shifting priorities. Balances strategic thinking with willingness to get involved at the ground level. Highly organized, reliable, and committed to operational excellence. Appreciates a well-run, beautiful physical environment and its impact on brand experience. Why Join AFLALO This is a rare opportunity to help build the operational backbone of a new luxury brand from the ground up. You will work directly with leadership, influence key systems and processes, and contribute to an ambitious and creative company in its most formative stage.

About the role The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity. The impact you can have Assists to achieve seasonal IMU aligned to the corporate financial objectives. Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings. Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus. Manages deliverables to ensure purchase orders are released on time Manages deliverables with the cross functional team to ensure samples are on schedule. Prepares and assists with pre-classification process. Manages style time and action calendar and bulk fabric commitments. Requests and tracks development testing and partners with product integrity team on test results Creates and maintains seasonal re-cap charts. Maintains departmental files within the sourcing systems. Builds collaborative relationships with the cross functional team members. Attend weekly fit and cross-functional meetings Daily correspondence with overseas offices You'll bring to the role Bachelor's degree, in a related field of study, or equivalent experience. 2-3 years' experience in Product Development and Production. Detail oriented, with strong organizational capabilities. Strong analytical, verbal and written communication skills. Flexible/adaptable in a fast-paced environment. Team oriented. Proficient in Microsoft Office Applications and Google. Benefits You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. * Medical, dental, vision insurance & 401(K)* Employee Assistance Program (EAP) Time off - paid time off & holidays* Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. The target salary range for this role is: $65K - $72K.