District Manager
Service manager job in Omaha, NE
AND EXPECTATION:
The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:
Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
Reduce unnecessary costs, through effective rostering - the right people at the right time.
Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise.
Flexibility and desire to travel interstate and/or Internationally based on the needs of the business
Skills, knowledge and personal qualities required:
Personable, approachable and a great coach. Be there for your Team.
Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions.
Plumbing Service Manager
Service manager job in Omaha, NE
Join a company that values growth, teamwork, and respect! We are looking to add a Plumbing Service Manager to join our team. If you have the motivation and the right skill set, we have the right spot for you. With more than 35 years in the business, Burton Plumbing has expanded to not only specialize in plumbing services, but heating and air, and electrical services. With our expansion comes growth potential and we want you!
We are searching for a skilled and motivated Plumbing Service Manager to join our team. This key role would be responsible for doing ride a longs while also working in the field to bring in revenue. Other responsibilities include site safety, plumbing repairs, site field reports and supervision of other plumbers. If you are looking for a long-term, rewarding career with a well-established company, then this is the place for you.
What We Offer:
* Benefits that start on the 1st of the month following hire date
* Great Growth Opportunities
* Fantastically fun work culture
* Medical (three affordable medical plans to choose from), Dental and Vision Insurance
* Company paid Life Insurance and Employee Assistance Program for yourself, spouse, and children.
* Company paid Short-Term and Long-Term Disability
* Optional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
* 401k with company match
* Professional and Personal Development, Including Continued Education Assistance
* Paid vacation and major holidays
* Compensation: $100,000 - $150,000 Salary & Bonus
Key Responsibilities:
* Team Leadership: Manage and lead a team of plumbing service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction.
* Service Operations: Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements.
* Technical Expertise: Utilize your in-depth knowledge of plumbing systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery.
* Customer Service: Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction.
* Inventory and Resource Management: Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime.
* Compliance and Safety: Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers.
Qualifications:
* Must have Journeyman or Master Plumbing license
* Proven experience in plumbing service management or a similar role, demonstrating leadership capabilities and technical proficiency.
* Strong understanding of plumbing systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively.
* Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders.
* Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement.
* Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations.
* Experience with Service Titan preferred
* Valid Driver's License and insurable driving record
* Must be able to pass a background check and drug screen.
Service Desk Manager
Service manager job in Lincoln, NE
The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating with teams, and ensuring compliance with GSA and USACE policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and alignment with program objectives.
**Key Responsibilities**
+ Manage overall service desk operations and team performance
+ Provide leadership and supervision to service desk personnel
+ Establish and maintain service desk processes and workflows
+ Monitor and improve service desk metrics and KPIs
+ Ensure adherence to SLAs and quality standards
+ Implement continuous improvement initiatives
+ Manage service desk staffing, training, and development
+ Report on service desk performance to senior management
**Required Qualifications**
+ Bachelor's degree in IT, Business Administration, or related field
+ 8+ years of experience in service desk or IT support operations
+ Minimum 3-4 years of service desk management or supervisory experience
+ Expert understanding of ITIL frameworks and best practices
+ Proficiency with service desk and ITSM platforms
+ Strong leadership, communication, and interpersonal skills
+ Ability to manage budgets and staffing effectively
+ Experience with federal IT operations and compliance
**Job Specific Skills**
+ Service Desk Management & Operations
+ ITIL Framework & Best Practices
+ Team Leadership & Performance Management
+ Metrics & KPI Analysis
+ Incident & Change Management Processes
**Preferred Skills**
+ ITIL Foundation and Practitioner certifications
+ ServiceNow administration and customization
+ Federal compliance and security requirements knowledge
+ CASTLE-NET environment familiarity
+ Customer satisfaction and quality metrics expertise
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$84,900 - 182,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Director Perioperative Services
Service manager job in Omaha, NE
Where You'll Work
At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.
Job Summary and Responsibilities
Director Periop Services
Location: CUMC-Bergan Medical Center, Omaha, NE
CUMC - Bergan Mercy is searching for a Director of Perioperative Services. The ideal candidate will be a humble servant leader, who is compassionate and visionary. The role requires an experienced leader with a background in perioperative services management, from a large academic center or a tertiary care center. The candidate has strong analytical skills, which involve overseeing a team of 200 staff members and four departments (Main OR, CV, GI, and Sterile Processing).
The facility boasts 16 ORs (12 general, 4 cardiovascular, 5 GI rooms), a sterile processing unit, 2 hybrid interventional rooms, a neuro-interventional suit, and latest equipment for cardiovascular and neurosurgical/spine procedures, including 4 top-of-the-line robots. CUMC - Bergan Mercy is a Level 1 Trauma Center and a Comprehensive Stroke Center with two EDs serving the lower midwest including West IA and Nebraska. We specialize in open and structural heart procedures, complex vascular, neurosurgical and spine surgery, and cancer. Additional services offer a robust robotic program for thoracic, trauma and emergent general surgeries, urology, gynecology, and colorectal procedures.
As a flagship academic institution, CUMC Bergan Mercy trains fellows, residents and students on a daily basis in all procedural areas. We handle a significant volume of transfers being the primary referral center for all CHI facilities in the lower Midwest. We continuously strive for care excellence, patient experience and the highest level of safety culture. Our long-term goals are service optimization and growth, particularly for complex cardiovascular, thoracic and neurovascular disease processes.
Manage performance with the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations; and allocate and direct staffing needs to meet patient, unit and department needs and collaborate with others to ensure overall staffing needs are met.
Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards.
Ensures optimal utilization of department resources through participation in planning capital and operational budgets, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities and in monitoring, analysis and resolution of budget and productivity variances.
Works collaboratively to develop plans, goals, and implementation strategies in support of CHI Health's Mission, Vision, and nursing, campus, and system business objectives. Maintains a department scope of care based on patient population and identified needs.
Develops, coordinates, and manages operating systems, operational standardization, service standards, approaches, communication methods and policies across CHI Health.
Maintains a system of management reporting that provides the system with timely and relevant information on all aspects of areas of responsibility.
Participates in the development of quality indicators and responds to a full range of financial, service and quality indicators in all areas of responsibility.
Maintains a collegial and cooperative relationship with the other Hospital Operations and Service Line Directors, working as a team to search out and implement efficiencies, economies and best practices.
Provides high quality perioperative services at reasonable costs by directing the programs, policies and procedures for all areas of responsibility. Develops, monitors, and ensures implementation of evidence based clinical standards of nursing practice.
Promotes a culture of customer service focused on patients, families, visitors, physicians, other departments and the community. Establishes and maintains cooperative and collaborative relationships with the CHI Health and Independent Medical Staff. Develops and implements programs and processes to support patient and physician satisfaction.
Job Requirements
Required Bachelor's Degree in related discipline; Master's Degree strongly preferred
Current Registered Nurse License in Nebraska or Iowa, Nebraska and Iowa are compact states, so license must be held in the state of your residence.
BLS certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Heart Association: Basic Life Support for Healthcare Providers.
#LI-CHI
#LI-CSH
Auto-ApplySSO Global Service Solutions Product Manager
Service manager job in Lincoln, NE
The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik.
You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty.
This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays.
**Primary Responsibilities:**
Service Portfolio Leadership
+ Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap.
+ Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth.
Business Ownership & Performance
+ Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability).
+ Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement.
Go-to-Market Strategy & Execution
+ Lead the global go-to-market strategy for new and existing service offerings.
+ Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach.
+ Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value.
Value Proposition & Messaging
+ Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities.
+ Ensure consistent, customer-centric messaging across global regions and partner organizations.
Customer Insights & Competitive Strategy
+ Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences.
+ Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies.
Cross-Functional Alignment & Delivery
+ Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs.
+ Drive consistent global execution, ensuring offerings are delivered at high quality and scale.
Pricing & Commercial Strategy
+ Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies.
+ Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements.
Strategic Leadership & Planning
+ Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives.
+ Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas.
Performance Management and Rhythm of the Business
+ Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams.
**Essential Competencies:**
+ Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions.
+ Deliver Results - drives change through others to deliver measurable results.
+ Strategic - converts transformative ideas to practical steps & solutions that deliver real results.
+ Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly.
+ Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results.
+ Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries.
+ Courageous - challenges the status quo and makes difficult decisions0.
+ Adaptable - learns from mistakes and adjusts quickly and accordingly.
+ Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ .
**Qualifications:**
+ Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred.
+ 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle).
+ Proven success marketing products or services globally and growing market share in competitive environments.
+ Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools.
+ Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives.
+ Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings.
+ Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities.
+ Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations.
\#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Pay Range**
The salary range for this position (in local currency) is 101,500.00 - 188,500.00
Retail Customer Service Manager
Service manager job in Lincoln, NE
Store - LINCOLN-48TH ST, NELead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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Auto-ApplyRegional Service Director
Service manager job in Omaha, NE
Benefits:
Short Term & Long-Term Disability Insurance
Health/Dental/Vision insurance
Bonuses based on individual performance
Bonuses based on Company performance
401(k) matching
Employee discounts
Flexible schedule
Paid time off
801 Restaurant Group is hiring for Regional Service Director! This is a full-time, regional management position overseeing front of the house (FOH) operations for multiple restaurants and concepts, including high-end chophouses, seafood, and American cuisine. 801 restaurants are team-oriented, high-volume, fast-paced, and guest-centric environments with the highest quality food.
Date Job Posted: June 6, 2025
Application Deadline: The application window will remain open for a minimum of 7 days from the posting date, after which the Company may move forward with selection and hiring. This posting will be removed promptly after the position is filled.
Regional Service Director - Primary Responsibilities:
Overall management of FOH operations for each restaurant within assigned region, including restaurant cleanliness and organization; service standards and floor etiquette; wine/liquor inventory; team member recruitment, training, performance management and retention; staffing/schedule management and coverage as needed; and audit/analysis of costs (labor, food/pour, AP).
Provide guidance and supervision to restaurant managers and staff, including ensuring employees maintain adequate product knowledge and adhere to SOPs and service standards, opening/closing checklists, etc.
Oversee Pour Program for each restaurant. Ensure best practices for inventory management/levels, wine lists are well-rounded, and cocktail programs are appropriate for each concept.
POS/Back Office Management - ensure pricing updates are implemented, and accurate data is maintained within Restaurant 365 platform.
Ensure restaurant management and staff understand and follow 801's human resources policies and procedures.
Attend pre-shift meetings with restaurant management and staff.
Participate in weekly Executive Team conferences, weekly financial conferences with restaurants, and other meetings as required.
Recruitment and hiring of General Managers / Assistant General Managers for restaurants within assigned region and assist with other regions as requested.
Conduct quarterly audits of each restaurant.
Oversee maintenance and repair of restaurant furnishings and equipment, including following process for approval of quotes/repairs.
Assist with restaurant openings.
Perform other projects and duties as assigned by Chief Operating Officer, Chief Financial Officer, or other Executive Management.
Position Requirements/Desired Experience:
Minimum of 5 years, but preferably at least 8 years of restaurant management experience in full-service, high-end fining dining establishments.
At least 2 years' experience managing overall operations for multiple restaurants is preferred.
Complete understanding / proficiency in R365 accounting & financial system, including opening & closing paperwork, inventory, invoice entry, weekly submittals, etc.
Knowledge/proficiency in OpenTable, TOAST, Triple Seat.
Advanced knowledge of beer/wine/spirits is required, Level 1 Wine Certification is preferred.
Experience managing a beverage/wine program is preferred.
Experience in restaurant marketing/sales/business development is preferred.
Ability to remain calm, professional and use good judgment under pressure.
Ability to communicate clearly and demonstrate hospitality, warmth, and expertise to guests and staff in a busy, sometimes fast-paced / high-stress environment.
Must be available 7 days per week, including evenings, weekends & some holidays.
Regular, predictable and reliable attendance.
Physical requirements include, but are not limited to:
Physical ability to work on your feet, alertly, for extended periods of time
Ability to maintain balance of food and drink service trays
Physical ability to frequently lift up to 50lbs
Ability to bend, reach, squat, kneel, climb and twist
Location: Negotiable - Must reside where at least 1 of assigned restaurants is located.
Travel Required: Yes. The Regional Service Director is required to travel approximately 2 weeks per month between 801 restaurants within assigned region, however, increased travel may occur if operationally required. Occasional travel to restaurants outside of assigned region for coverage and corporate meetings may also be required.
Regional Service Director is generously compensated with salary plus eligibility for quarterly bonuses based on Company performance and semi-annual bonuses tied to individual performance. Compensation: $125,000.00 per year
Quintessential Steak House, timeless yet contemporary. Unique in-house meat program, serving only aged USDA prime cuts, wet and dry-aged products and select Japanese and domestic Wagyu beef. Complimented by a daily fresh sheet, in-house pastry desserts, small-batch bourbons and scotches, and our award winning wine list. We are known for exceeding expectations at the highest level, our professional and personable staff, and our expertise in private dining, including intimate private dining rooms.
Auto-ApplyOperations Manager- Service (Omaha)
Service manager job in Omaha, NE
The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Manager - Service in Omaha, Nebraska. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline
* Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees
* Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and, in a cost, effective manner
* Ensures that NIM job audits are performed within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations
* Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability
* Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs
* Enforces Cancellation Reduction Program
* Works with Branch Manager and service and repair Sales Managers to address customers' needs
* Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
* Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers
* Administer parts program for contract service and repair to meet budget expectations and customer satisfaction
EDUCATION & EXPERIENCE:
* Thorough knowledge of the elevator industry and general management methods within the elevator industry
* Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
* Ability to define problems collect data, establish facts and draw valid conclusions.
* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Field Operations Manager
Service manager job in Omaha, NE
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.
What You'll Do:
Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
Mission driven, motivated by expanding access to transportation and improving how communities move.
Based in Council Bluffs, IA or Omaha, NE area, ready to be onsite 4-5 days a week.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $55,000-$65,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplySr. Service Technician
Service manager job in Omaha, NE
CURRENTLY HIRING SR. SERVICE TECHNICIANS! $28.00-$35.00 PER HOUR, EXPERIENCE REQUIRED.
PAID WEEKLY WITH TIME AND A HALF OVERTIME.
Preferred applicant has 2+ years experience in irrigation and enjoys working outside. Valid Drivers License with clean driving record is required.
Summary: A Sr. Service Technician is an industry expert in residential irrigation systems. A Sr. Service Technician must be able to work independently to inspect, diagnose and repair all sizes of residential irrigation systems, including advanced systems, lake pump systems and small commercial systems. A Sr. Service Technician must be able to effectively communicate with customers regarding diagnosis, repair options and payment collection. A Sr. Service Technician is also responsible for mentoring and training apprentice and Jr. Technicians. Valid driver's license with a clean driving record is required.
Responsibilities and Duties:
Proficient in irrigation system start up and winterization.
Able to install and repair PVC/Polyethylene pipes and numerous types of sprinkler heads and fixtures.
Able to install and repairs irrigation valves, including replacing and rebuilding both standard and advanced manifolds.
Proficient in soldering.
Able to troubleshoot irrigation issues, including wiring issues, pressure and volume issues, part malfunctions and external damage.
Proficient in irrigation system design, including the ability to effectively change system design in the event of tree roots, patio obstruction, ect…
Strong focus on proper care, use and maintenance of equipment and supplies and workplace safety and environmental practices.
Must be proficient with conventional wire systems and a working knowledge of two-wire systems.
Able to maintain assigned truck, supplies, tools, and equipment.
Stock and inventory assigned truck daily ensuring all parts and supplies needed for days work are available.
Effectively communicate with customers, office staff, and management.
Able to install, program and repair timers, clocks, and controls for sprinklers, including wireless (wifi controllers) and pre-wiring for newly installed systems.
Proactively assist in resolving issues with customers to ensure full satisfaction.
Proficient in operating a trencher, pipe puller and wire locator.
Proficient with lake pump systems.
Able to train others in all above listed skills.
Qualifications: Requires 2+ years Sprinkler industry experience. Previous experience operating a trencher, pipe puller and wire locator required. Knowledgeable in all areas of customer service, plumbing, electrical, hydraulic, pumps, motors, and Hunter Industry products. Valid driver's license and clean driving record required.
Education: HS Diploma or Equivalent, An AAS Degree preferred.
Working Environment/Safety Requirements:
This job requires outdoor work for 8 or more hours a day in various environments including but not limited to, freezing temperatures, 100+ degree temperatures, rain, sleet and snow. Daily working conditions include mud, dirt, sand and water. Applicant must be able to lift, push, pull 50lbs for moderate durations of time. Job includes use of power tools and possible use of heavy machinery. Weekends required.
Millard Sprinkler is a drug and alcohol-free workplace.
Millard Sprinkler is consistently named “Best of Omaha,” and recognized by the BBB with their prestigious “Integrity Award," Millard Sprinkler has serviced over 40,000 customers in the Omaha area and has over 500 years of combined experience with their leadership and is known to be one of the largest providers of sprinkler systems in the Midwest.
Millard Sprinkler is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on merit, qualifications, experience, ability, and job performance.
Millard Sprinkler is an Equal Opportunity Employer M/F/V/D
Field Operations Manager
Service manager job in Omaha, NE
Job DescriptionDescription:
Title: Field Operations Manager
Travel: 30-40 %
About Ice Solutions:
Ice Solutions is a nationwide leader in snow and ice management and was founded on nearly three decades of facility maintenance expertise and a mission to raise the bar in winter safety.
Headquartered in Omaha, NE, we deliver smarter, eco-minded de-icing solutions through our flagship product, ARCTIC ARMOR™-engineered for precision, tested in real-world conditions, and trusted to protect people, properties, and the planet. Serving both residential customers and commercial clients nationwide, Ice Solutions provides reliable, consistent, and sustainable ice control designed to reduce winter risk and keep every surface safe and accessible.
We are seeking a motivated Field Operations Manager to oversee operations within our Omaha, NE territory. This role focuses on managing day-to-day field operations, building strong client relationships, and ensuring the consistent production and delivery of our ARCTIC ARMOR™ product. You will be responsible for coordinating equipment upkeep, ordering and managing inventory, and supporting safe, efficient, and reliable service across residential and commercial clients.
The ideal candidate brings experience in operations management or field leadership, with strong organizational skills and a proven ability to balance client needs with operational demands. You thrive in a fast-paced environment, excel at building trusted relationships, and take ownership in ensuring both teams and equipment perform at the highest level to deliver safe, sustainable solutions to our customers.
Key Responsibilities:
Oversee daily field operations within the assigned territory, ensuring efficiency, safety, and alignment with company standards.
Manage client relationships by serving as the primary point of contact, addressing concerns, and ensuring high levels of customer satisfaction.
Coordinate production and delivery of ARCTIC ARMOR™ products to residential and commercial clients, ensuring quality and timeliness.
Maintain equipment and vehicles by scheduling routine upkeep, troubleshooting issues, and coordinating necessary repairs.
Monitor and manage inventory levels, including ordering, receiving, and tracking stock to ensure consistent availability of products.
Support and lead field staff by providing direction, training, and accountability to achieve performance goals.
Ensure compliance with safety protocols, environmental standards, and company policies during all field operations.
Track operational performance and provide regular reporting to leadership on production, service levels, and client satisfaction.
Other Responsibilities:
Perform additional duties as assigned.
Adhering to Ice Solutions' values and professionalism
Weekends/nights may be required
Requirements:
Minimum Qualifications:
3-5 years of experience in operations, field management, or a related leadership role.
Strong organizational and problem-solving skills with the ability to manage multiple priorities.
Proven ability to build and maintain strong client relationships across residential and commercial accounts.
Hands-on experience with equipment maintenance, scheduling, and operational troubleshooting.
Proficiency in inventory management and ordering processes.
Procurement or vendor management experience is a plus.
Excellent communication and interpersonal skills, with the ability to lead and motivate field teams.
Knowledge of safety standards, compliance requirements, and best practices in field operations.
Ability to thrive in a fast-paced environment, adapt to seasonal demands, and deliver results under pressure.
Valid driver's license; willingness to travel within assigned territory as needed.
Resilient, coachable, and open to feedback; eager to grow.
Team-oriented, collaborative, and aligned with Ice Solutions' culture of integrity and relationships.
Preferred Qualifications:
Experience in snow and ice management, landscaping, construction, or a related field in the service industry.
Background in procurement, vendor relations, or supplier negotiations.
Familiarity with eco-minded or environmentally sustainable products and practices.
Proficiency with scheduling, work order, or inventory management software.
Strong analytical skills with the ability to track metrics and identify process improvements.
Bilingual communication skills (English/Spanish) are a plus for client and field staff interactions.
Mechanical aptitude for troubleshooting and training staff on equipment use.
Computer Skills:
Quick learner with the ability to adopt and navigate new software platforms.
Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint), Microsoft Teams, and SharePoint.
Working knowledge of CRM systems, with preferred proficiency in Salesforce.
Benefits:
At Ice Solutions, we strive to provide you with a comprehensive and valuable benefits package as an important part of your overall compensation. Our affordable and competitive benefits include:
Medical, dental, and vision insurance
Life and disability insurance (short and long-term)
Employee Assistance Program (EAP)
401K with company match
Health Savings Account (HSA)
Why Join Ice Solution:
We value leadership, innovation, and attention to detail. As part of our team, you'll have the opportunity to work with a company that cares about its clients and employees, while enjoying the freedom to grow professionally in a dynamic and supportive environment.
EEO/AA/Vets/ADA
Technician, Computing Services Office Manager
Service manager job in Lincoln, NE
The Office Manager is an important position within the Computing Services Department and regularly exercises discretion and independent judgment on matters of business significance. This position is primarily responsible for coordinating vendor engagements, managing department information repositories, developing and implementing department inventory management procedures and working with the management of department communications. This position provides administrative support to the Computing Services Leadership Team and logistical support to their respective teams (Data Services, Ed Tech and Training, Infrastructure Services, Technology Services and Support). Specific tasks include coordinating daily operations including, but not limited to; department payroll, mileage submissions, travel arrangements, student record adjustments, and hardware/software inventory.
Work calendar: 260 days, 8 hours/day
Salary: Starting annual salary is $55,000.00
This position is subject to veterans preference.
Job Description: Computing Services, Office Manager
Laboratory Services Supervisor
Service manager job in Omaha, NE
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.
We are currently looking for a Lab Services Supervisor to join our growing team!
JOB SUMMARY
Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times.
ESSENTIAL RESPONSIBILITIES
* Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines.
* Perform internal audits of processes and ensure accurate performance and interpretation of test results,
* Supervise training of new and current laboratory personnel in procedures and protocols
* Provide feedback for and administer laboratory personnel reviews
* Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
* Process samples and ability to perform all roles that report to supervisor
* Perform analyses in various laboratory areas
* Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
* Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary
* Work closely with the Operations and Technical Managers and assists when needed
* Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
* Responsible for the safety of oneself and others working within their area
* Responsible for the completion of required training
SUPERVISION
* Supervision and oversight of up to 50 incumbents, dependent on Lab volume.
MINIMUM QUALIFICATIONS
* Bachelor's degree in Life Science or 5+ years of Micro Lab Experience
* Two years of analytical laboratory experience
* Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
* Knowledge of LIMS and Microsoft Office Products software.
* Two years of experience managing personnel
* Training in general laboratory practices
PHYSICAL DEMANDS
* Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
* Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
* Noise level varies from quiet to loud
* Temperature varies from hot to cold
* Interactive and fast-paced team oriented tasks
* Overnight Travel is required at the discretion of management
* Regularly lift and/or move up to 25 pounds.
Benefits:
* Progressive 401k Retirement Savings Plan
* Employer Paid Short- Term and Long-Term Disability, and Life Insurance
* Group Medical
* Tuition Reimbursement
* Flexible Spending Accounts
* Dental
* Paid Holidays and Time Off
* Many positions which qualify for the company bonus program
Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
Commercial Business Manager
Service manager job in Omaha, NE
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Omaha branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
Auto-ApplySenior Customer Solutions Engineer - IMS Professional Services
Service manager job in Lincoln, NE
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
Senior Service Technician
Service manager job in Lincoln, NE
Midwest Petroleum Equipment (MPE) is a family-owned and operated leader in petroleum service and sales across the Midwest, boasting over 30 years of experience. We offer a comprehensive range of services, from sales and installation to maintenance, for commercial, industrial, and agricultural clients. Our commitment to superior customer service, transparent solutions, and on-time, on-budget project delivery has built a strong reputation and fostered a close-knit company culture.
MPE is experiencing remarkable growth, which has led us to expand to seven branch office locations and build a team of over 140 exceptional individuals. We are proud to be recognized on the Inc. 5000 list of fastest-growing private companies in the U.S. Our company offers a supportive environment where teamwork, integrity, and respect are core values. We tackle challenging projects and foster innovation, providing opportunities for growth and advancement. If you're looking for a company that values its employees and offers rewarding work, we encourage you to apply!
Position: As a Senior Service Technician, you will be a key player in ensuring the smooth operation of our clients' petroleum equipment.
Compensation: Based on experience and certifications
Hours: This is a full-time position working Monday-Friday
Travel: This position may require occasional travel during the work week.
What We Offer:
Sign-on bonus (up to $7,500!) and relocation assistance for qualified candidates.
Exceptional Compensation & Benefits: Competitive salary, annual bonus potential, paid training & certifications, company vehicle, clothing & cell phone allowance, 401k with company match, comprehensive health, dental, vision, short-term & long-term disability, life insurance, and paid time off & holidays.
Growth & Development: Opportunities for advancement within a rapidly expanding company.
Supportive Culture: A positive work environment that values teamwork, innovation, and respect.
Work-Life Balance: Primarily Monday-Friday schedule with occasional weekday travel.
Responsibilities:
Troubleshooting, repairing, and performing preventative maintenance on fuel dispensers and components (Gilbarco, Veeder-Root, Passport, EVO experience a plus)
Installing, troubleshooting, and upgrading POS software
Managing parts inventory and ensuring accuracy
Analyzing and resolving electronic and mechanical issues
Installing, programming, and testing new equipment
Communicating effectively with clients, explaining technical issues clearly and professionally
Maintaining a professional appearance and adhering to a timely service schedule
Requirements:
Experience as a petroleum service technician preferred
Gilbarco Dispenser certification and Veeder Root Tank Monitor certification, preferred.
Excellent customer service skills
Ability to work independently and as part of a team
Strong problem-solving and analytical abilities
High attention to detail and a sense of urgency
Valid driver's license and clean driving record
Ability to lift 60 lbs., work in various weather conditions, and perform physical tasks (stooping, bending, kneeling, climbing ladders)
Proficiency with internet maps, dispatch software, and PCs
Strong communication and interpersonal skills
Ability to multitask, prioritize, and meet deadlines
Openness to a flexible schedule (occasional after-hours/weekend work)
Why MPE?
MPE is more than just a job; it's a career with growth potential in a thriving industry. We value our employees and offer a supportive, rewarding work environment. We encourage military members and veterans to apply. We are an Equal Opportunity Employer.
Auto-ApplyPlumbing Service Manager
Service manager job in Omaha, NE
Join a company that values growth, teamwork, and respect! We are looking to add a Plumbing Service Manager to join our team. If you have the motivation and the right skill set, we have the right spot for you. With more than 35 years in the business, Burton Plumbing has expanded to not only specialize in plumbing services, but heating and air, and electrical services. With our expansion comes growth potential and we want you! We are searching for a skilled and motivated Plumbing Service Manager to join our team. This key role would be responsible for doing ride a longs while also working in the field to bring in revenue. Other responsibilities include site safety, plumbing repairs, site field reports and supervision of other plumbers. If you are looking for a long-term, rewarding career with a well-established company, then this is the place for you. What We Offer:
Benefits that start on the 1
st
of the month following hire date
Great Growth Opportunities
Fantastically fun work culture
Medical (three affordable medical plans to choose from), Dental and Vision Insurance
Company paid Life Insurance and Employee Assistance Program for yourself, spouse, and children.
Company paid Short-Term and Long-Term Disability
Optional Flexible Spending Accounts, Health Savings Accounts, Supplemental Medical Insurance, Pet Insurance, and ID & Legal Shield
401k with company match
Professional and Personal Development, Including Continued Education Assistance
Paid vacation and major holidays
Compensation: $100,000 - $150,000 Salary & Bonus
Key Responsibilities:
Team Leadership: Manage and lead a team of plumbing service technicians, providing guidance, training, and support to ensure high performance and customer satisfaction.
Service Operations: Oversee day-to-day service operations, including scheduling, dispatching, and monitoring service calls to meet customer expectations and service level agreements.
Technical Expertise: Utilize your in-depth knowledge of plumbing systems to troubleshoot complex issues, provide technical support to technicians, and ensure efficient service delivery.
Customer Service: Maintain a focus on customer satisfaction by addressing customer inquiries, resolving complaints, and ensuring service excellence at every interaction.
Inventory and Resource Management: Manage inventory levels, equipment, and resources to optimize service efficiency and minimize downtime.
Compliance and Safety: Ensure compliance with industry regulations, company policies, and safety standards to maintain a safe working environment for employees and customers.
Qualifications:
Must have Journeyman or Master Plumbing license
Proven experience in plumbing service management or a similar role, demonstrating leadership capabilities and technical proficiency.
Strong understanding of plumbing systems, components, and operations, with the ability to troubleshoot and resolve technical issues effectively.
Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, technicians, and internal stakeholders.
Leadership qualities, including the ability to motivate and inspire a team, foster a collaborative work environment, and drive continuous improvement.
Organizational skills and the ability to prioritize tasks in a fast-paced environment to meet service deadlines and customer expectations.
Experience with Service Titan preferred
Valid Driver's License and insurable driving record
Must be able to pass a background check and drug screen.
Laboratory Services Supervisor
Service manager job in Omaha, NE
Job Description
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.
We are currently looking for a Lab Services Supervisor to join our growing team!
JOB SUMMARY
Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times.
ESSENTIAL RESPONSIBILITIES
Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines.
Perform internal audits of processes and ensure accurate performance and interpretation of test results,
Supervise training of new and current laboratory personnel in procedures and protocols
Provide feedback for and administer laboratory personnel reviews
Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results)
Process samples and ability to perform all roles that report to supervisor
Perform analyses in various laboratory areas
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary
Work closely with the Operations and Technical Managers and assists when needed
Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
Responsible for the safety of oneself and others working within their area
Responsible for the completion of required training
SUPERVISION
Supervision and oversight of up to 50 incumbents, dependent on Lab volume.
MINIMUM QUALIFICATIONS
Bachelor's degree in Life Science or 5+ years of Micro Lab Experience
Two years of analytical laboratory experience
Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure
Knowledge of LIMS and Microsoft Office Products software.
Two years of experience managing personnel
Training in general laboratory practices
PHYSICAL DEMANDS
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Overnight Travel is required at the discretion of management
Regularly lift and/or move up to 25 pounds.
Benefits:
Progressive 401k Retirement Savings Plan
Employer Paid Short- Term and Long-Term Disability, and Life Insurance
Group Medical
Tuition Reimbursement
Flexible Spending Accounts
Dental
Paid Holidays and Time Off
Many positions which qualify for the company bonus program
Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
Field Operations Manager
Service manager job in Council Bluffs, IA
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you'll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.
What You'll Do:
Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
Mission driven, motivated by expanding access to transportation and improving how communities move.
Based in Council Bluffs, IA or Omaha, NE area, ready to be onsite 4-5 days a week.
Compensation and Benefits:
Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $55,000-$65,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Auto-ApplyCommercial Business Manager
Service manager job in Omaha, NE
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Omaha branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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