We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$84k-112k yearly est. 6d ago
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Resident District Manager
Technosphere, Inc.
Service manager job in Salem, OR
Job Role: Resident District Manager
7 Years+
Work Authorization: US Citizenship and Green Card
Functions as the central point of contact for one complex account with multiple locations, and possibly multiple contracts. Oversees performance of unit management including budget development, client relations, sales and profitability performance, conformance with company policies and procedures and staff training and development. Liaison between company resources and unit operating managers.
Minimum Qualifications & Requirements:
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
MUST HAVE:
Bachelor's Degree or equivalent experience.
Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
Have culinary production experience and a strong background in safety and sanitation compliance.
Demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates.
Valid driver's license required.
Minimum Management Experience - 5 years.
Minimum Functional Experience - 5 years.
Please share your resume ASAP.
$75k-117k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Service manager job in Portland, OR
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manageror pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 2d ago
District Manager - Food Cart & Hospitality Operations
The Heist Food Cart Pod
Service manager job in Portland, OR
Reports to: Ownership
About Us
We operate a successful, high-traffic food cart pod and hospitality venue in Portland with strong brand recognition, loyal tenants, and an engaged customer base. We are currently a single location and are expanding to a second location in Q1 2026.
We're looking for a District Manager to take true ownership of operations - someone who treats the business like it's their own and wants to help build something that scales.
The Role
This is a hands-on, high-accountability leadership role for a proven operator who gets an exceptional amount done through organization, delegation, and follow-through.
You will be responsible for the day-to-day success of the business, leading staff, managing food cart tenants, overseeing facilities, hosting events, and maintaining high standards - while also preparing the operation to scale across multiple locations.
This role will initially oversee our flagship location and expand to full district responsibility as our second location opens in early 2026.
Who You Are
You are:
A high-output operator - execution-focused, reliable, and decisive
Extremely organized with strong systems and follow-through
Comfortable being the emergency contact and stepping in when needed
Personable and professional, with the ability to have direct, difficult conversations
Thick-skinned, calm under pressure, and solutions-oriented
Known for high integrity and excellent references
Proven in prior roles as a trusted leader in hospitality or multi-unit operations
You don't wait to be told what to do - you see problems, fix them, and move the business forward.
Key Responsibilities
Operations & Facilities
Own daily operations of the food cart pod and shared spaces
Ensure cleanliness, safety, maintenance, and vendor performance
Anticipate issues and resolve them proactively
Manage scheduling, coverage, and emergency situations
People & Leadership
Hire, train, and lead on-site staff
Set expectations and hold teams accountable
Foster a positive, professional, high-standards culture
Serve as the primary point of contact for food cart tenants
Tenant & Community Management
Build strong, respectful relationships with food cart operators
Enforce rules, agreements, and standards consistently
Balance tenant success with the needs of the overall business
Events & Programming
Plan, execute, and maintain recurring events and initiatives
Oversee special events and community programming
Ensure events align with brand, experience, and financial goals
Financial & Performance Management
Support budgeting, forecasting, and profitability goals
Track performance metrics and identify improvement opportunities
Help prepare systems and teams for multi-location expansion
Experience & Qualifications
3+ years of senior management experience in hospitality, food & beverage, or multi-unit operations
Demonstrated success leading teams and managing complex environments
Experience with events, programming, or community-focused venues preferred
Strong organizational, communication, and delegation skills
A documented track record of reliability, integrity, and execution
Compensation & Benefits
Highly competitive compensation, commensurate with experience
Performance-based bonus structure
Opportunity for profit-sharing and/or equity participation for the right long-term fit
Paid vacation and time off
Supportive ownership and real autonomy in the role
Why This Role Is Different
This is not a placeholder management role. It's an opportunity to step into real ownership-level responsibility, help scale a growing hospitality brand, and participate in the upside as the business expands.
If you're a builder, a leader, and a high-integrity operator who wants to grow with a company - we want to hear from you.
If you'd like next, I can:
Tighten this into a short-form Indeed version
Create a recruiter screening checklist that filters out weak candidates
Draft a profit-sharing explanation for later-stage candidates
Build an interview scorecard aligned to this role
Just tell me what you want to tackle next.
$64k-85k yearly est. 4d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Tualatin, OR
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail orservices industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-VL1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$31k-35k yearly est. Auto-Apply 2d ago
General Manager
Resolute Road Hospitality
Service manager job in Bend, OR
The Hampton Inn & Suites located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career!
Summary
At Resolute Road Hospitality, we're redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values -
Stronger Together
,
Social Intelligence
,
Grit
,
Integrity
, and
Better Every Day
- we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.
Benefits
Travel Perks
Optional Daily Pay
Health/Life Insurance
401k
Paid Time Off
Dental/Vision
Employee Assistance Program
Referral Program
Your Role
As General Manager, you'll lead daily operations with a focus on guest satisfaction, team development, and financial performance. You'll foster a culture of service, accountability, and excellence while ensuring brand standards are upheld. This role is ideal for someone who leads with
Integrity
, thrives on
Grit
, and builds
Stronger Together
teams that deliver exceptional results.
What You'll Do
Oversee operations of housekeeping, front desk, food & beverage, sales, and maintenance
Ensure proper training of all staff, including safety and standard operating procedures
Manage HR functions including hiring, retention, and team development
Conduct regular staff meetings and promote company culture and values
Respond to guest feedback with professionalism and urgency
Monitor and improve brand satisfaction scores and guest experience metrics
Maintain operational efficiency, service quality, and standards compliance
Manage hotel inventories, purchasing, and invoice approvals
Participate in sales and revenue management efforts
Coordinate capital improvement projects and protect hotel assets
Set and achieve realistic operational goals and profitability targets
Perform other duties as assigned
Knowledge, Skills & Abilities
Strong understanding of hospitality operations and financial management
Excellent communication and leadership skills
Proficiency in Microsoft Office and hotel operating systems
Ability to lead in a fast paced, multi-departmental environment
Strategic thinker with hands on execution capabilities
Ability to assess and coach team performance fairly and consistently
Strong organizational and analytical skills
Ability to build rapport with community stakeholders and maintain visibility
Education & Experience
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
5-7 years of experience in full-service hotel operations required; 10+ years preferred
Previous General Manager experience strongly preferred
Experience with branded hotel systems and standards
Additional Information
Consistent attendance and adherence to Resolute Road Hospitality's standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.
E-Verify
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
$48k-91k yearly est. 4d ago
Supervisor, Field Operations I/II - Service
Energize My Career
Service manager job in Bend, OR
Provides effective leadership and supervision for workforce performing natural gas utility service and/or construction, maintenance, and repair work including emergency response and restoration activities; and supervises employees performing project management and coordination duties. Responsible for department and workforce management while focusing on compliance with company policies and federal and state requirements; and providing safe, reliable service to customers. Responsible for placing safety as #1 priority in day-to-day work routine for self and others.
MINIMUM QUALIFICATIONS
Supervisor, Field Operations I: ($84,460 - $105,570)
A working knowledge of energy operations at a level normally acquired through the completion of an Associate's degree with strong technical emphasis, or equivalent experience; and
Three years' experience in natural gas and/or electric utility operations or related experience.
Supervisor, Field Operations II: ($97,110 - $121,390)
A working knowledge of energy operations at a level normally acquired through the completion of a Bachelor's degree in engineering, project or business management, or related field or equivalent experience; and
Five years of progressively responsible experience in natural gas and/or electric utility operations including two years of supervisory or equivalent related leadership experience.
JOB RESPONSIBILITIES
Supervises employees to ensure workplace safety, maximize productivity and teamwork, and ensure compliance within the department to adherence of operational safety and environmental policies, procedures, and practices and all Federal and State requirements.
Provides work direction and resources, manages performance and productivity, ensures employee development, and leads department efficiency and improvement efforts.
Provides training, evaluations, documentation and participates in the testing of department employees to ensure qualifications to perform covered tasks and associated work are up to date.
Ensures excellent customer service with external customers and developers while coordinating projects and resolving requests and complaints.
Performs other tasks and special projects as assigned.
PREFERRED QUALIFICATIONS
Bachelor's degree in related field.
Supervisory experience.
ADDITIONAL INFORMATION
Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.
Must be legally authorized to work in the United States, no sponsorships considered.
Subject to pre-employment drug testing and background checks.
Required to maintain a valid driver's license.
Subject to Company's DOT substance abuse testing program.
Requires travel: Minimal (up to 10%).
APPLICATION DEADLINE - January 19, 2026
Regular full-time employees are offered medical, dental, vision, and life insurance options. We also offer a 401k plan which includes a company match opportunity and an additional retirement contribution. New full-time employees are eligible for eight hours of vacation leave every month and eleven paid holidays throughout the calendar year. To view our comprehensive and competitive benefits package, click here.
$97.1k-121.4k yearly 12d ago
Director of Healthcare Services
Sisters of The Holy Names 4.1
Service manager job in Oregon
We pride ourselves on creating a warm and caring work environment for our employees! We treat one another with dignity, seek understanding and we value differences.
About us:
The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters.
If the SNJM work environment sounds like what you are looking for, we invite you to apply for the position we have in our Lake Oswego office.
What we offer:
A competitive package for our employees, including:
Medical/dental/vision/life insurance - we pay 100% of employee-only premiums for full time employees
401(k) program with employer matching
11 paid holidays per year
Paid time off (PTO) starting at 18 days/year
About This Role:
Using the person-directed care approach, the Director of Healthcare Services has the primary responsibility of overseeing and managing a broad holistic program of health services for Sisters who are living independently, in small communities or in care facilities primarily on the East and West Coast of the United States and in Windsor, Ontario.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides leadership and management to department staff. Participates in hiring Health & Well-Being (HWB) team members and oversees their supervision.
Assesses and evaluates the current state and ongoing needs of HWB operations in each region with the goal of establishing a vision of care into the future.
Works closely with the Province Leadership Team (PLT) and the HWB staff to address the health needs of the Sisters through a network of external health services.
Develops and manages care policies and procedures for decision-making based on Province priorities and evolving realities.
Keeps current regarding trends and best practices in health care delivery and public and community programs.
Gathers information for and develops Province-wide programs (including housing, services and resources) for Sisters requiring HWB assistance.
Provides health and well-being education and support for Sisters' roles, responsibilities, and relationships with one another throughout their life span.
In coordination with the PLT, selects and contracts services with health care facilities and providers across the Province.
Provides education to Sisters on the various systems of care and health care protocols.
Oversees health data management systems, budget development and use of government programs.
Leads the Safe Sister Driving Initiative.
Works collaboratively with other Department Directors in addressing the needs of the Province.
QUALIFICATIONS:
Education / Experience: Minimum of ten years' experience in senior leadership in eldercare system, including experience in home health care, geriatrics, care management and hospice end-of-life care.
Certification: Certified Geriatric Care Manager (CGCM) certification preferred.
SKILLS, KNOWLEDGE, AND ABILITIES:
Supportive of the mission of the Sisters of the Holy Names of Jesus and Mary.
Model SNJM Guiding Values in carrying out work activities and responsibilities.
Ability to respect and maintain confidentiality of sensitive information and respect professional boundaries.
Diplomacy, flexibility, maturity, and professionalism in performance of job responsibilities.
Exceptional interpersonal skills and demonstrated ability to foster respectful, collaborative relationships with HWB team members, SNJM staff and departments, Sisters and external stakeholders.
Thorough knowledge and understanding of the concepts of aging and concerns of the elderly population.
Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss.
Strong management and leadership skills and a demonstrated ability to build, manage, mentor and motivate an effective team in a collaborative and respectful manner.
Understanding of change management and ability to lead and manage change positively and enthusiastically.
Willingness to learn about religious life and the SNJM culture.
Ability to respond to urgent and/or stressful situations appropriately and calmly.
Sensitivity to the needs of the aging and women's health issues.
Understanding of complex issues surrounding medical insurance and benefit coordination.
Strong organizational skills with the ability to prioritize and manage multiple tasks and responsibilities.
High degree of flexibility and adaptability to shifting priorities and time constraints.
Proficient knowledge of Microsoft Office and other computer software programs including, but not limited to Word, Excel, Outlook.
Ability to travel throughout the U.S.-Ontario Province in carrying out job responsibilities and to attend professional conferences and related events.
Valid driver's license and personal vehicle.
DIRECTLY SUPERVISES: Directors of Clinical Care (CA/OR/WA), Director of Community Life (CA), Community Life Enrichment Manager (OR) and the Province Assistant Director of Healthcare Services.
HOURS: Full time. May require evening and weekend work to accomplish the responsibilities of the position.
SALARY: $135,000 - 150,000 depending on experience.
$135k-150k yearly 4d ago
Customer Service Supervisor
Veterinary Referral Center of Central Oregon 3.7
Service manager job in Bend, OR
At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine.
Why Choose VRCCO?
VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. We push to deliver outcomes otherwise not possible by supporting, developing, and having the expertise to perform such things as dialysis, joint replacements, and even pituitary surgery. To improve the experience for our patients and help support our amazing team we have created a purpose built veterinary hospital campus, with an over 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future.
We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us.
Requirements
Job Summary:
We are seeking a Customer Service Supervisor to lead our client-facing operations and call center at one of the largest veterinary hospitals in the region. With over 10,000 pet patients annually and a team of more than 125 employees, this role is critical in ensuring exceptional service experiences for pet owners while supporting the hospital's mission of compassionate, high-quality veterinary care.
The Customer Service Supervisor will oversee the client service team, streamline communication between pet owners and medical staff, and implement service standards that reflect our hospital's values of empathy, professionalism, and excellence. Responsibilities include:
Leadership & Team Management
Supervise, mentor, and develop the customer service team (front desk, call center, client relations).
Manage scheduling, workload distribution, and performance evaluations.
Foster a culture of accountability, collaboration, and continuous improvement.
Client Experience
Ensure pet owners receive timely, empathetic, and accurate communication regarding appointments, procedures, billing, and follow-ups.
Resolve escalated client concerns with professionalism and compassion.
Implement feedback systems to measure and improve client satisfaction.
Operational Excellence
Develop and enforce customer service policies, procedures, and best practices.
Collaborate with medical and administrative teams to optimize patient flow and reduce wait times.
Monitor service metrics (call response times, appointment scheduling efficiency, satisfaction scores).
Strategic Contribution
Partner with leadership to align customer service initiatives with hospital goals.
Contribute to hospital-wide projects such as technology upgrades, workflow improvements, and community outreach.
Benefits Highlights
Medical: Multiple plan options with 70% coverage
Dental/Vision: Multiple plan options with 50% coverage
Profit sharing available for all heroes (employees)
Tenure bonuses
Savings: 401K matching program
Stipends for continuing education
Ready to Make a Difference?
If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day!
Visit *********************************** to learn more!
$30k-39k yearly est. 42d ago
Manager I, Customer Operations
Surveymonkey 4.7
Service manager job in Portland, OR
SurveyMonkey is the world's most popular platform for surveys and forms, built for business-loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips.
Trusted by millions-from startups to Fortune 500 companies-SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we're looking for
The Customer Support Manager is a dynamic role responsible for leading, mentoring, and developing a team of customer support professionals. This position includes a range of activities from day-to-day team management to strategic planning and implementation, executing projects from inception to completion, and contributing significantly to the team's success and organizational impact.
What you'll be working on
Team Leadership and Development: Oversee a team of customer support professionals, providing guidance, mentorship, and performance management to ensure high-quality service delivery.
Operational Management: Manage daily operations, ensuring efficiency, effectiveness, and adherence to company policies and standards.
Customer Experience Enhancement: Continuously seek ways to improve the customer experience, leveraging insights from customer feedback and team performance data.
Execution and Impact: Oversee and coordinate internal team projects to ensure effective implementation and alignment with departmental goals, while managing project communications and resources.
Cross-Functional Collaboration: Work closely with other departments to align support initiatives with company-wide strategies and objectives, ensuring seamless execution and impact.
Process and Quality Improvement: Identify opportunities for process optimization and quality enhancements within the support function, and lead these initiatives from concept to fruition.
Professional Development: Engage in activities and projects that contribute to professional growth, focusing on the practical application of strategic planning and execution skills.
We'd love to hear from people with
Leadership and Strategic Management:
1+ years of experience leading a team, including mentoring and training.
Experience in fostering a collaborative team environment and motivating team members to achieve high performance.
Operational Excellence:
Advanced knowledge of operational metrics and KPIs to gauge and improve team performance.
Ability to design and optimize support workflows and processes for maximum efficiency and effectiveness.
Stakeholder Management:
Strong capabilities in managing stakeholder relationships across various levels of an organization.
Proven record of successfully collaborating with other departments to enhance customer support strategies.
Change Management:
Experience leading change initiatives within customer support, ensuring smooth transitions and adoption of new technologies or processes.
Skills in managing resistance and effectively communicating change benefits to teams and stakeholders.
Problem Solving:
Experience in identifying low to moderately complex problems and developing innovative solutions that enhance customer support delivery.
Project Management:
Ability to manage small projects or components of larger projects, focusing on execution and team coordination.
Skills in organizing team resources effectively to meet project goals and deadlines.
The base pay provided for this position ranges from $71,825.00 / year - $84,500.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.
Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI-Hybrid
Why SurveyMonkey? We're glad you asked
At SurveyMonkey, curiosity powers everything we do. We're a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We've been trusted by organizations for over 25 years, and we're just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values-like championing inclusion and making it happen-by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
$71.8k-84.5k yearly Auto-Apply 18h ago
Office Services Manager Trainee
Administrative Resource Options 4.3
Service manager job in Portland, OR
Welcome to ARO! Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office servicesmanagement. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.
We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.
ARO is not a temp or staffing agency. This is a Full Time opportunity
Job Description
• Basic mail service and or copy/print shop support
• Expected to handle a variety of office services including reception and filing
• Willing to move from site to site to provide coverage for employees who are out sick or have scheduled time off
• Ability to adapt to varying office environments based upon our Customers business
• Provide superior level of customer service to existing and prospective clients
• Must be able to work full time, flexible shift dependent upon our Clients requirements
• Provide assistance and/or solutions to client questions and problems
• Regular and reliable attendance, punctuality and a flexible mind set are a must
• Perform other related duties as assigned
• Willingness to gain the business knowledge that will help lead to be promoted to a Site Lead/Manager as we continue to grow our business
• This position requires travel to all sites within an assigned territory. ARO highly recommends that you have access to reliable transportation in order to meet the travel requirement of the job. Be aware that in some cases, ARO sites may be in locations not accessible by public transportation. If lack of transportation would prevent you from traveling to one or more sites for which you are responsible, please do not apply for this position.
Qualifications
Required Candidate Skills:
Ability to multitask
Working knowledge of email, excel and internet explorer
Independent worker
Impeccable customer service
Ability to lift 50 lbs
Must have reliable transportation
Desirable Candidate Skills:
Willing to obtain the skills required to be promoted to a site lead/manager as our business continues to grow
Previous Management experience preferred, but is not mandatory
Additional Information
Company Overview
Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:
Accessibility:
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our
Engaged Communication Commitment
backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.
Results:
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!
Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.
$58k-81k yearly est. 1d ago
Supervisor - Mailroom Services - IRS - Portland
Tommy Nobis Center 3.4
Service manager job in Portland, OR
Tommy Nobis Center Mission:
Empowering People Through Employment
Vision:
Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.
Tommy Nobis Center is a Veteran Friendly Employer
Under the supervision of the Nobis Enterprises Senior Manager, the Supervisor is responsible for non-personal administrative and mailroom support services. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs.
Essential Job Functions and Responsibilities:
This position will ensure that customer issues are addressed and the management, direction, planning, training and other functions necessary for an effective mail and distribution service operation are performed based on the statement of work.
The supervisor shall be able to fluently communicate in English to ensure the accuracy of the mail processing.
Act as a liaison to the designated COR on a daily basis.
The Supervisor should identify the correct mail stop for "courier delivered" packages for acceptance and signature by the addressee i.e. the IRS customers or the recipient who accepts on behalf of the addressee.
The Supervisor is responsible for sorting mail by mail stop codes and/or organizational symbols for business unit pick-up of mail received within a set period of time detailed in the statement of work.
Maintain security management control over all government-furnished space.
Establish methods to ensure that all keys and electronic media are safeguarded and are not used by unauthorized personnel.
Establish, maintain and follow written procedures for security incidents, such as suspicious packages and mailroom security breaches that include the protocol for proper contacts and notification.
Responsible for coordination of time sheets, accident/injury reports, leave requests, and other reports as required by Nobis Enterprises' policy.
Attend all Nobis Enterprises functions and supervisor training and meetings.
Must schedule work in an efficient and responsive manner, i.e., scheduling pickups, etc.
Supervise work and ensure that all materials and participants are in place to complete tasks.
Maintain inventory of supplies needed to perform all aspects of the job as outlined in the statement of work.
Must maintain an excellent attendance record.
Supervisor will be available during operation hours and will ensure that the facility is staffed daily as required.
The Supervisor will ensure that security procedures are constantly practiced.
The Nobis Supervisor will ensure that surveys and logs are completed on a daily and quarterly basis.
Other duties as assigned.
General Administrative Support:
Receive telephone calls and/or visitors and refer them to the appropriate person or office. Answer telephone by the third ring, correctly route callers, and take messages or forward to voice mail as appropriate.
Make repair calls for facilities and equipment, coordinating with contract office personnel.
Photocopy documents and other material in accordance with established office procedures.
File all documents in a timely and accurate manner, and in accordance with established office procedures.
Inventory Control:
Responsible for inventory control services for all office supplies, which will be conducted in two phases utilizing the start-up and follow-on procedures. Start-up procedures involve the performance of all tasks required to put an office supply stockroom management program into operation. Follow-on procedures include the performance of all tasks required to receive, store, issue, order and maintain inventory accountability for office supplies. Will assist in the completion of the annual inventory and prepare the Annual Inventory Report which will be delivered to the Administrative Officer no later than December 31 each year.
Equipment Maintenance:
Serve as point of contact for troubleshooting office equipment problems and coordinating maintenance/repair for equipment. Attempt to correct equipment performance problems before contacting outside sources for repairs. If unsuccessful in resolving the problems will contact vendor for repairs and problem resolution.
Mail Management:
Provide all services in accordance with Internal Revenue Manual 1.22, Mail and Transportation Handbook. The IRS has a direct accountability system for its outgoing United States Postal Service mail and packages.
Report metering errors as part of the monthly report.
Maintain a current list of locations, addresses, hours of operation, volumes of incoming and outgoing mail, number of mail stops and number of deliveries in the IRS field Mail Centers that are not self-service ONLY.
Receive and sort all incoming USPS mail and packages and count and maintain a log of each piece of mail.
Keep a log with the addressee or the recipient's name accepting the package from the supply vendors for them to sign for the package.
Sort envelopes addressed for delivery within IRS for customer pick up.
Prepare all outgoing mail for dispatch into the USPS mainstream in accordance with USPS Regulations and guidelines and applicable IRS regulations and procedures.
Open and review unidentified returned USPS mail. Research mail as necessary.
Maintain a daily record of mail metering activity as well as recording data on the: Daily Record of Postage Meter Register Readings.
Notify the designated COR in writing of new USPS regulations and postage changes. Provide written recommendations and/or suggestions on how the IRS may save postage costs and procedures necessary to implement such techniques.
Sort, log and notify the addressee for registered, certified, return receipt, numbered, and insured mail within four (4) hours of receipt.
Maintain written procedures for security incidents, such as suspicious packages and mailroom security breaches.
Accountable Mail Handling:
Sign for, log in, date-stamp and notify the addressee of all incoming Federal Express, UPS, Airborne, DHL, and any other overnight mail courier shipments.
This position is responsible for all equipment provided by the current express mail or ground-shipping contractor. The Site Lead may request the required training for all personnel in the operation of the equipment.
This position is responsible for receive, record, safeguard and dispatch all accountable mail which requires signature(s) in accordance with USPS regulations and guidelines and applicable IRS regulations and procedures.
Maintain accountable mail logs which indicate the signature of IRS personnel who receive accountable mail and maintain a record on file in accordance with the USPS regulations.
Mail Stop Database Maintenance:
Maintain a computerized database of mail stops that include mail stop locations, room numbers, name of employee at each mail stop, and mail codes, i.e. organizations codes.
Provide an updated list of all mail stops by mail codes to the couriers and locations each quarter.
Initiate a survey once every four (4) month to be distributed at each mail stop.
Monthly Mail Report:
Prepare a comprehensive Monthly Mail Handling Report to the OFAR or Administrative designee no later than three (3) working days after the end of each month.
Reports:
Provide a monthly "courier delivered" packages report detailing all "courier delivered" packages when received.
Submit a report each quarter which updates the list of all mail stops by mail codes, to the couriers and locations for the previous quarter performance period to the designated COR.
Qualifications:
Mission driven, guided by core values and a pleasure to work with.
A demonstrated knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint
Knowledge of people with special needs and experience with DOL standards.
Experience with mail rooms operations is a plus.
Site Lead should have general understanding of OSHA, Base and State and Federal regulations.
All personal tax returns must be completed within the terms of law.
Must pass drug screen and background check.
Eligibility to work in the United States.
Education:
Associates Degree, or equivalent work experience.
Prior Experience Desirable:
Three to Five years' experience in an office/mailroom and/or inventory control setting.
Special Skills/Abilities:
Interpersonal
:
High level of interpersonal skills required to develop and maintain effective working relationships with contract contacts and professionals.
Written Communications:
Strong written communication skills required maintaining quality documentation and effectively communicating with a broad range of individuals and agencies including individuals who do not process oral communication well.
Analytical:
Strong analytical skills needed to analyze various job tasks and develop strategies to train individuals in these tasks.
Oral Communications:
Strong organization skills needed to prioritize all aspects of contract operations.
Clearly communicates needs of job and advocates for self.
Ability to communicate and present information informally and formally.
Leadership:
Strong leadership qualities required to supervise employees and effectively interact with varying levels of site personnel.
Organizational:
Strong organizational skills needed to prioritize all aspects of contract operations.
Problem-Solving
Strong problem-solving skills required to develop strategies to overcome obstacles and problems.
Equipment
Will identify need for adaptive aids or modifications of equipment at work site. Use of a computer, printer, copier, fax and telephone.
Other Qualifications or Requirements:
Mental Effort:
Ability to work independently, set priorities, and coordinate all aspects of contract operations.
Ability to make judgment decisions in following established guidelines.
Physical Requirements:
Ability to stand and sit for long periods of time; ability to lift and move items up to 25 pounds without assistance.
Have a full range of motion in upper and lower body.
Be able to reach overhead.
Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.
Good hand dexterity.
Good eyesight.
Visual Effort:
Environment is a well-lighted facility requiring average amount of visual effort. Adaptable to driving conditions - vision correctable to 20/20.
Safety:
Follows all prescribed safety regulations to diminish accidents.
Understanding of OSHA safety requirements.
Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers.
Immediately report circumstances you consider may present a hazard to yourself and others.
Report any accident whether minor or major.
Declaration:
This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time.
Work Environment:
The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Please Enter Required Skills here
$58k-86k yearly est. 5d ago
Language Access Services Supervisor
Mosaic Community Health 4.0
Service manager job in Bend, OR
Mosaic is seeking a Language Access Services (LAS) Supervisor to lead the daily operations of our language access program. This role provides direct supervision to staff interpreters and contracted vendors while ensuring high-quality, culturally and linguistically appropriate communication access across all Mosaic locations and service lines.
This is an on-site leadership role that requires regular local travel between Mosaic sites. Due to the supervision, training, and operational responsibilities of the position, remote or hybrid work is not an option.
The LAS Supervisor serves as Mosaic's primary point of contact for interpreting and communication access services and plays a critical role in advancing equitable access to care for patients, families, caregivers, and employees.
Location: On-site, local travel required (not remote, not contract)
Key Responsibilities Include:
Operations & Supervision
* Supervises daily operations of Language Access Services across all locations.
* Supervises Language Access Specialists and ensures adherence to professional standards and the Interpreter Code of Ethics.
* Oversees scheduling of staff and contracted interpreters for Deaf, hard of hearing, and other patients requiring interpretation and communication access, including the prioritization of available resources.
* Provides relief interpreting services as needed (in-person, telephonic, and video).
Quality Assurance & Compliance
* Conducts quality assurance activities, including shadowing interpreters, auditing vendor performance, monitoring compliance with contracts and regulatory requirements and language access services data.
* Reviews Safety Zone reports related to language access and develops corrective action plans.
* Ensures completion of internal and external reporting requirements (e.g., Meaningful Language Access reports, chart audits).
* Stays current with state and federal regulatory requirements and ensures organizational compliance.
Training, Standards & Policy Development
* Develops and maintains standards, systems, procedures, and training materials for stakeholders.
* Coordinates and delivers language access-related training (e.g., interpreter equipment use, healthcare interpreting best practices, VRI/telephonic technology) including New Employee Orientation content.
* Trains interpreters in accordance with the National Standards of Practice for Interpreters in Health Care and assist them in obtaining or maintaining healthcare interpreting credentials.
* Obtains credentials needed to train healthcare interpreters in-house.
* Drafts, updates, and disseminates Language Access policies, procedures, and how-to documents.
Vendor, Budget, & Resource Management
* Maintains vendor relationships, including evaluation of service delivery, contract compliance, and makes recommendations for new or revised agreements.
* Assists in development and oversight of the Language Access budget and resource planning.
* May assist with grant applications or grant oversight.
Translation & Document Support
* Collaborates with stakeholders to ensure vital documents and notifications are available in required languages.
* Oversees and/ormanages translation workflows, including outsourced translation projects in cooperation with Communications team.
* Translates or proofreads materials within skill set.
Strategic Planning & Organizational Collaboration
* Provides guidance on best practices for culturally and linguistically appropriate services.
* Represents the Language Access Services department with external partners, networks, and healthcare organizations.
* Leads special projects and initiatives as assigned.
* Partners with the Director on strategic planning for service expansion, system improvements, and vendor contracting.
People Management
* Supervises performance of direct reports, conducts monthly meetups, and provides real-time and consistent
* Ensures accountability of team, including but not limited to adherence with policies, procedures, guidelines, workflows, etc., addressing attendance, performance, and behavior concerns including corrective action if
* Holds consistent and timely team meetings to communicate organization, site, and/or department information, changes, initiatives, etc.
* Obtains leadership approval and manages all recruitment and hiring for
* Overall management of time off requests and work hours for direct reports or as delegated and monitor to ensure staff takes required breaks and lunches.
* Approves purchase orders and check
* Routine local travel required.
Work Experience
* Minimum of four (4) years of experience in public health and community advocacy, or four (4) years of experience providing interpreting and translation services in a community setting
* Healthcare interpreting experience strongly preferred. Strong preference for candidates who are Spanish/English interpreters.
* People managementor supervisory experience preferred
* An equivalent combination of education, training, and experience that demonstrates the ability to perform the essential functions of the role will be considered
Education, Certification & Licensure
* Must be registered as a Healthcare Interpreter with the Oregon Health Authority (OHA) or able to obtain registration within six (6) months of hire
* Must possess or obtain national healthcare/medical interpreter certification (CHI, CMI, or NBCMI) within twelve (12) months of hire
* Must be able and willing to become a licensed healthcare interpreter trainer recognized by the Oregon Health Authority within eighteen (18) months of hire
* Oregon Health Care Interpreter Certification: **********************************************************
* Demonstrated experience or credentials related to translation services strongly preferred
* Bachelor's degree (BA/BS) in a related field preferred
* Valid Oregon driver's license required
Who We Are
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.
$47k-66k yearly est. 21d ago
Dealer Service Supervisor
Smith Optics 4.1
Service manager job in Portland, OR
Job Title: Dealer Services Supervisor Department: Sales Operations Reports To: Sr Manager, Sales Operations The Dealer Services Supervisor supports the day-to-day execution of dealer service operations for the company's outdoor retail partners. This role focuses on supervising daily workflows, ensuring timely and accurate order support, and coaching a small team to deliver consistent, high-quality service. The Supervisor partners closely with Sales Operations and cross-functional teams to resolve issues, maintain clear communication, and uphold the brand's dealer experience standards. This is a hands-on, execution-focused people leader role.
Key Responsibilities
Team & Daily Operations
* Supervise daily dealer services activities including order processing, order release support, inventory communication, returns coordination, and basic account inquiries.
* Provide daily direction, workload prioritization, and hands-on support to the Dealer Services team.
* Support hiring, onboarding, and training of new team members.
* Conduct regular check-ins, coaching, and performance feedback for direct reports.
Order & Dealer Support
* Ensure orders are processed accurately and on time according to established procedures.
* Act as an escalation point for routine dealer issues and collaborate with Sales, Logistics, and Finance to resolve them.
* Support consistent, professional dealer communication aligned with brand standards.
* Assist in managing seasonal volume increases by coordinating staffing coverage and priorities.
Process & Reporting Support
* Follow and reinforce existing standard operating procedures (SOPs).
* Identify recurring issues and suggest incremental process improvements to the Manager.
* Track and report basic service metrics such as order accuracy, response times, and common issue trends.
* Assist with documentation and updates to training or reference materials as needed.
Systems & Tools
* Use existing ERP, order management, and communication tools to support daily operations.
* Escalate system issues or improvement ideas to management rather than owning system changes.
Qualifications
* 2+ years of experience in dealer services, customer service, sales support, or wholesale operations.
* Some experience leading, mentoring, or informally supervising others (team lead, acting supervisor, or similar).
* Experience in an outdoor, sporting goods, or consumer goods wholesale environment preferred.
* Proficiency of ERP and/or order management systems.
* Proficiency in Excel (filters, lookups, reporting).
* Strong organizational and communication skills.
Personal Attributes
* Hands-on, dependable, and detail-oriented.
* Comfortable balancing individual work with team supervision.
* Clear communicator who supports positive dealer relationships.
* Values teamwork, consistency, and continuous learning.
* Appreciation for the outdoor industry and specialty retail partners.
* This role is based in Portland, OR and a hybrid in office position
$54k-73k yearly est. 6d ago
Financial Services Supervisor II
Fibre Federal Credit Union 3.2
Service manager job in Seaside, OR
←Back to all jobs at Fibre Federal Credit Union Financial Services Supervisor II
Fibre Federal Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status
Financial Services Supervisor II
Located at our Seaside, OR office
TLC Credit Union is seeking a Full-Time Financial Services Supervisor to join our team.
Be a part of Fibre's success and mission to elevate every aspect of the member journey through exceptional in-branch service. This pivotal role makes an impact in the community by helping our members achieve their financial goals.
Wage Range: $28.81 - $45.01
* The range above allows our employees room for growth through annual merit and other pay increases based on performance. The target pay range for this position is typically within the first half of the range. Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications.
Position is located in Seaside, OR with the need at times to support our locations in Warrenton, OR and Astoria, OR. This is not a remote position.
BENEFITS
-Competitive Salary
-Benefits Package including: 100% employer paid health, dental, vision, life, and disability insurance for the employee
-Paid Vacation Time
-Paid Volunteer Hours
-6% 401(k) Plan Contribution
-10 paid holidays
-2 floating holidays
-Opportunities for growth within the company
PRIMARY FUNCTION
Effectively lead the day-to-day operations of a service center(s) without a Financial ServicesManager onsite. Provide guidance, direction, and supervision to staff. Provide coverage for Financial Services Specialists or other areas as needed.
RESPONSIBILITES
· Follow all Credit Union policies, procedures, internal controls, and Federal and State laws as applicable in performance of all duties and responsibilities as the Financial Services Supervisor.
· Communicate effectively with both staff and Management regarding various areas.
· Provide good member service and be aware of the member service being provided by others.
· Provide input to the Financial ServicesManager regarding employee evaluations.
· Provide proper coaching and mentoring of staff in relation to minor human resource related items in the absence of the Financial ServicesManager as needed.
· Provide proper communication with the Financial ServicesManager and VP/Retail Operations regarding developing trends or other human resource related items and policy infractions.
· Assist in teller authority matters when needed and appropriate.
· Maintain schedule and duties for staff.
· Perform audits for the service center and staff as necessary to maintain compliance with policies and procedures related to area of responsibility.
· Work with staff to meet goals set for service center location(s) including new accounts and referrals for products and services.
· Answer a variety of member inquiries and maintain a good working knowledge of Credit Union services.
· Submit loan application information for members to Consumer Lending.
· Complete member loan signings in accordance with Credit Union policies and procedures.
· Determine prospective members' qualifications for membership based upon current fields of membership. Open new share, checking, IRA, and certificate accounts, and maintain existing and closed accounts.
· Perform all Financial Services Representative functions at peak periods in the service center.
· Maintain facilities of the service center(s).
· Maintain the Credit Union's brand and image at the service center(s).
· Train new staff as directed.
· Travel to different service center locations when needed.
· Actively participate in community involvement.
· Must be a self-starter, self-motivated, and use initiative while effectively adapting to change.
POSITION QUALIFICATIONS
· Problem Solving - The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Must have the necessary common sense and judgment to be able to make various decisions.
· Interpersonal Skills - The individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.
· Oral Communication - The individual must be able to communicate effectively with staff, the public, and Management.
· Written Communication - The individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information. The individual must have office work skills.
· Planning/Organizing - The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans.
· Quality Control - The individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
· Dependability - The individual is consistently at work and on time (except for those cases protected by law which are outlined in the Employee Guide), follows instruction, responds to Management direction, and solicits feedback to improve performance.
· Observes Policies/Procedures - The individual sets an example in observing and following Credit Union policy and applicable Standard Operating Procedures, as well as those in the Employee Guide.
· Image - The individual must display a positive and professional image.
APPLICANT REQUIREMENTS
Possess high school diploma or equivalent
Experience - Financial or Credit Union experience helpful, but not required.
Must be bondable
Learn more about Fibre Federal Credit Union and TLC Credit Union at our website: ***************
All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check, credit check, and drug screening.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Please visit our careers page to see more job opportunities.
$28.8-45 hourly 3d ago
Service Supervisor - Lineage at Willow Creek
Education Realty Trust Inc.
Service manager job in Beaverton, OR
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
* Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-EM
The hourly range for this role is $30.00 - $33.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
$30-33 hourly Auto-Apply 14d ago
Dietary Services Supervisor
Trillium Family Services 3.7
Service manager job in Portland, OR
Job DescriptionWe have an exciting opportunity to join our Dietary Services department at our campus in Portland, OR. In the role of
Dietary Services Supervisor,
you will be responsible for managing dietary services of a treatment facility, including centralized menu planning and related purchasing, food preparation, and serving for clients, staff, and special events. Responsible for the day-to-day cleaning and sanitation of the kitchen and commons building.
About the Opportunity:
40/hour week - Schedule to be Determined to meet department needs
Rate of Pay: Starting at $23.56/hour (depending on experience)
About You:
You are mission sensed, seeking meaningful work and career growth.
You have Excellent written and verbal communications.
You have five (5) years' experience as a cook experience helpful, and one (1) year supervisory experience in the planning and preparation of meals for groups of 50 people or more preferable.
You possess the ability to read and understand MSDS.
You possess a valid Food Handler's Certificate
You have a current driver's license for state of residence and a driving record acceptable by the agency.
You have demonstrated ability to be an active team participant with strong interpersonal skills.
You possess a High School diploma or equivalent.
You possess the ability to take on new and varied tasks and assignments.
Benefits:
100% Employer Paid Medical, Vision, and Dental for Full Time Employees
401k retirement plan matches
Growth | Career track, continuing education, and professional development
Generous Vacation and Sick Leave
Free meals while on duty!
And more!
Application Details:
Consideration of candidates will be ongoing, and position may close after 3 days of original posting.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.
Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce.
We are guided by the simple yet crucial mission of building brighter futures with children and families.
Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Application Details:
For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
Consideration of candidates will begin as soon as 12/4 and position may close after this date without notice.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce.
$23.6 hourly 15d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Beaverton, OR
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$84k-112k yearly est. 5d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Bend, OR
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail orservices industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-VL1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$30k-35k yearly est. Auto-Apply 2d ago
Office Services Manager Trainee
Administrative Resource Options 4.3
Service manager job in Portland, OR
Welcome to ARO!
Administrative Resource Options (ARO) is a leading international outsourcing firm specializing in office servicesmanagement. We are a privately held, certified woman owned business and have a presence in 28 states nationwide as well as 4 provinces in Canada. Our services include copy/print, mail and package handling, reception, printer/copier fleet management, and office supply management.
We offer a full complement of employee benefits including medical, dental, life and 401(k) with employer match. We also offer some unique benefits such as paid time off for charity work (Charity Leave) and Donate for Life organ donor recognition. We are celebrating our 25th year in business and planning for continued growth.
ARO is not a temp or staffing agency. This is a Full Time opportunity
Job Description
• Basic mail service and or copy/print shop support
• Expected to handle a variety of office services including reception and filing
• Willing to move from site to site to provide coverage for employees who are out sick or have scheduled time off
• Ability to adapt to varying office environments based upon our Customers business
• Provide superior level of customer service to existing and prospective clients
• Must be able to work full time, flexible shift dependent upon our Clients requirements
• Provide assistance and/or solutions to client questions and problems
• Regular and reliable attendance, punctuality and a flexible mind set are a must
• Perform other related duties as assigned
• Willingness to gain the business knowledge that will help lead to be promoted to a Site Lead/Manager as we continue to grow our business
• This position requires travel to all sites within an assigned territory. ARO highly recommends that you have access to reliable transportation in order to meet the travel requirement of the job. Be aware that in some cases, ARO sites may be in locations not accessible by public transportation. If lack of transportation would prevent you from traveling to one or more sites for which you are responsible, please do not apply for this position.
Qualifications
Required Candidate Skills:
Ability to multitask
Working knowledge of email, excel and internet explorer
Independent worker
Impeccable customer service
Ability to lift 50 lbs
Must have reliable transportation
Desirable Candidate Skills:
Willing to obtain the skills required to be promoted to a site lead/manager as our business continues to grow
Previous Management experience preferred, but is not mandatory
Additional InformationCompany Overview
Every day ARO earns the trust of a diverse and progressive body of clients who recognize our strong commitment to:
Accessibility:
At ARO we believe that true accessibility comes with engagement. We are constantly reaching out and traveling to client sites to make sure all bases are touched on. Our Engaged Communication Commitment backs our work ethic. Constant proactive communication and being readily available for clients and employees across the country is pivotal to our success.
Results:
With ARO your return on investment will not disappoint. As an employee owned company, our resources go into our employees rather than into sprawling campuses or other overhead expenses that may not directly benefit you. ARO's core business is and always has been on-site facilities management and its close monitoring through a comprehensive reporting structure. This assures you will experience palpable results in service quality as well as in ROI. Ask about our No Risk Guarantee!
Objectivity:
Many of our competitors are publicly held software or hardware manufacturers and/or distributors. They are quota-based and are held accountable to their investor's interests. At ARO our primary goal is customer service and relationships: we monitor clients' changing requirements and long-term vision to drive proactive and cooperative solutions. We engage our hardware, software and services partners proactively when a client needs it, not when a financial quarter is ending.