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  • Operations Manager for Plasma Center

    Grifols 4.2company rating

    Service manager job in Los Angeles, CA

    table.MiTabla { max-width: 1020px;!important Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. JOB TITLE: OPERATIONS MANAGER ESTIMATED SALARY RANGE: $65,280.00 - $97,920.00 per year, depending on training, education, and experience. This position is eligible to participate in up to 20% of the company bonus pool. SIGN-ON BONUS & RELOCATION ASSISTANCE! This position is eligible for an sign-on bonus of $8K and relocation assistance of up to $20K! The Operations Manager is a key member of the donor center leadership team, responsible for overseeing day-to-day operational performance to ensure donor safety, regulatory compliance, and achievement of production goals. This role provides direct leadership to frontline staff across donor floor operations and ensures all center activities align with company standards, SOPs, and applicable regulatory requirements. Summary: Assists with operational management of a Plasma Collection Center, ensuring compliance with all applicable policies and regulations and overall performance and profitability of the center. Acts on behalf of the Center Manager in his/her absence, may manage the center alone for days at a time. This position will manage employees in centers with over 50,000 liters. Primary Responsibilities: Responsible for all aspects of the donor center when the Center Manager is not present. Collaborates with Training and Quality staff to ensure that training and quality goals are met. Coaches and leads through effective feedback to employees through the Operations Supervisor(s). Monitor and evaluate operations. Works with the Center Manager to develop action plans to maximize center efficiency and supervises the implementation of improvements. Makes critical decisions for the modifications of action plans. Responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records Partners with the Center Manager in budget preparation and oversees facility to achieve production targets and quality goals at the agreed-upon cost structure. Actively delegates, monitors, and holds responsible the operations supervisors for their performance. Direct and supervise employees. This includes creating and managing work schedules. Establishes and maintains the ability to perform all tasks within the center; fulfills the role of production employees when the occasional need arises. Other Responsibilities: Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order. Responsible for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately. Develop and implement active donor recruitment advertising campaigns to improve production levels. Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Directs key personnel in donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Controls center donor funds and ensure that all financial records are accurate and in order. Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies. Minimizes center liability through constant risk management review. Investigates all unsafe situations and Situations/complaints. Develops and implements required corrective actions. Directs and monitors the performance of outside vendors. Reviews and monitor special projects for accuracy and timely completion. Works with the Center Manager in implementing the donor center's mission into the community. This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed. Education: Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field. Experience: Typically requires 3+ years of related experience in clinical or general business experience. Supervisory experience preferred. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred. Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience. Knowledge | Skills | Abilities: Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities. Ability to understand and assess FDA regulations. Ability to maintain adequate levels of plasma collection and adhere to quality standards. Ability to motivate staff to achieve established goals and standards. May be required to relocate. Occupational Demands Form # 6: Work is performed in an office and/or a laboratory/manufacturing environment. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office equipment. Exposure to extreme cold below 32*, miscellaneous production chemicals, moving machinery and production equipment. Exposure to high levels of noise on production floor. Personal protective equipment required such as protective eyewear, garments, and gloves. Frequently sits for 6-8 hours per day. Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Occasionally walks. Occasionally bends and twists neck. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Frequently drives to site locations with occasional travel within the United States. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues. Ability to apply abstract principles to solve complex conceptual issues. Compensation and Benefits: The estimated pay scale for the Operations Manager in Van Nuys, CA is $65,280.00 - $97,920.00 per year. Additionally, the position is eligible to participate in up to 20% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, PTO, up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us! “We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our donors/customers.” #BiomatUSA #CB #GrifolsJobs #app #LI-Onsite Third Party Agency and Recruiter Notice: Agencies that present a candidate MUST have an active, nonexpired Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms, or they will be considered a Grifols candidate. EEO Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability . We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws, including but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Location: NORTH AMERICA : USA : CA-Van Nuys Center Address: 17641 Vanowen St, Van Nuys, CA 91406 Contact: Alex Contreras, Senior Talent Acquisition Specialist - ************** | ********************** Learn more about Grifols Follow us on Facebook: ******************************************* Follow us on LinkedIn: ***************************************** To find more jobs with Grifols: ******************** Or Text GRIFOLS to ************
    $65.3k-97.9k yearly 3d ago
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  • Senior Manager, Research Operations - The Angeles Clinic & Research Institute

    Cedars-Sinai 4.8company rating

    Service manager job in Los Angeles, CA

    Join Cedars-Sinai! Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's “Best Hospitals 2024-2025” rankings. Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why we have been recognized nine years in a row on the “Best Hospital” Honor Roll by U.S. News & World Report. The Angeles Clinic & Research Institute has established an international reputation for developing new cancer therapies, providing the best in experimental and traditional treatments, and expertly guiding and training the next generation of clinicians. Our board-certified fellowship-trained medical oncologists, surgeons, immunotherapists, pathologists, and dermatologists work closely together to advance cancer care. We are committed to bringing innovative therapeutic options to all our patients with cancer. Why work here? Beyond an outstanding benefits package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of care we strive for. Join our team and contribute to groundbreaking research. The Senior Manager, MN Research Operations provides strategic leadership to the clinical, regulatory, and financial units of the assigned CRO. Directs managers/supervisors assigned to these units within the CRO by establishing and implementing operational standards and monitoring progress and compliance. Serves as the subject matter expert on best practices on clinical trial management, regulatory requirements. Responsible for the strategic expansion and ongoing achievements of the CRO, in partnership with the Director of Operations and Medical Director. Primary Duties and Responsibilities: Responsible for the strategic planning, organizing, and oversight of the TACRI CRO including the development of strategies for patient recruitment, compliance, performance and quality improvement, operational efficiency, and employee engagement. Ensures the development of TACRI's clinical research infrastructure that supports the clinical research community and is consistent with expectations of NCI-designated Cancer Centers as outlined in the Cancer Center Support Grant (CCSG) guidelines. Ensures that all institutional, local, state, and Federal Regulations, Good Clinical Practice (GCPs), ICH, and IRB requirements are met and that all research programs within TACRI are structured to continue to meet these expectations. Supervises a team of highly skilled and efficient clinical research staff charged with upholding the same expectations and requirements including continued focus on increasing efficiencies, improving quality control, and providing a robust training and education program. Provides expertise, guidance, and oversight to the operational units within the CRO (clinical, regulatory, finance, quality, training, information systems, etc.). Supports the implementation and/or maintenance of requirements as outlined in the National Cancer Institute's, Cancer Center Support Grant guidelines relative to all clinical research requirements (i.e. Clinical Protocol and Data Management, Accrual of Women and Underrepresented groups to clinical trials and associated Data Tables). Supervises the development, implementation, and updating of standard operating procedures (SOPs) to ensure consistent, safe, and efficient management of clinical trials and continuous improvements in the fiscal integrity of clinical research activities. Administrative management of the electronic systems used to monitor CRO performance and efficiency and participation in the development or the selection of institutional systems that would impact the CRO operations and conduct of clinical research in the TACRI. Provides oversight for generation of monthly reports including but not limited to CRO performance, accrual, monitoring, time to activation, audit visits, and financial performance. Ensure accuracy of clinical trial information in all CTMS, clinical trial databases, and tracking systems. Ensure quality, timely, and accurate data and report submission. Assists in the growth of TACRI clinical research program throughout Cedars-Sinai Cancer Network and Affiliate sites alongside institutional leadership. Integration of Cedars-Sinai and the TACRI central research administration initiatives and serve as a pilot for expanding clinical research support services enterprise-wide as appropriate. Represents the TACRI CRO on Health System committees and task forces. Serves as liaison to advance clinical research interests including participation in community outreach. Oversees financial resources, development, and management of clinical trials budgets; and in conjunction with the Executive Director of the CRO and TACRI Finance Director prepare, monitor, and forecast the CRO annual operations budget. Responsible for the full range of supervisory functions, including assessing staffing needs; interviewing and evaluating candidate qualifications; hiring and onboarding new team members; maintaining and enhancing staff competence through ongoing training and development; assigning and reviewing work; evaluating performance; recommending compensation actions; and administering disciplinary measures up to and including termination of employment, in accordance with organizational policies and procedures. Serves as an effective leader by fostering a positive and supportive work environment that encourages self-directed staff, promotes professional growth and contribution, and applies human resource policies fairly and consistently. Qualifications Educational Requirements: Bachelor's degree in related field. Master's degree in Science or related field preferred. Experience Requirements: 5 years of experience in clinical research required. 4 years of managerial level experience required. Evidence of progressive leadership experience. Knowledge and/or experience with NCI CCSG expectations is preferred. Previous experience coordinating and managing oncology clinical research programs preferred. #Jobs-Indeed #LI Req ID : 13101 Working Title : Senior Manager, Research Operations - The Angeles Clinic & Research Institute Department : Angeles Research Inst Business Entity : Cedars-Sinai Medical Care Foundation Job Category : Academic / Research Job Specialty : Academic/Research Services Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $57.33 - $94.60
    $57.3-94.6 hourly 1d ago
  • Associate Manager, Creative Operations

    Simkhai

    Service manager job in West Hollywood, CA

    We are seeking a Associate Manager, Creative Operations to support our growing creative and marketing team. This role is essential to ensuring seamless content production across photoshoots, campaigns, and social media. The ideal candidate is a proactive problem-solver who thrives in fast-paced creative environments and can balance hands-on production support with thoughtful planning and process optimization. Responsibilities: Photoshoot Production & Coordination Lead end-to-end coordination of photoshoots, including scheduling, location scouting, booking crew and talent, securing equipment, and managing logistics. Develop and manage production timelines, call sheets, shot lists, and creative briefs in partnership with the creative team. Track and manage shoot budgets, vendor contracts, and invoices. Provide on-set production support to ensure shoot days run smoothly and align with creative objectives. Pre- & Post-Production Management Project manage the full creative production pipeline from kickoff through final asset delivery. Coordinate retouching, editing, and delivery timelines with internal teams and external partners. Ensure all assets meet brand standards and are delivered in correct formats and ratios. Oversee digital asset organization, file naming conventions, and archival processes to maintain a well-structured and accessible asset library. Social Media Management & Planning Manage the development and execution of social media content calendars. Collaborate with creative, marketing, and commercial teams to align content with campaigns, launches, and storytelling priorities. Create and edit social media content (photo, video, and captions) in partnership with the creative team, ensuring alignment with brand voice and platform best practices. Schedule and publish content, ensuring accuracy and timely posting. Track performance metrics and assist with reporting to inform future strategy. Qualifications: Must have 2-5+ years of experience in creative operations, production coordination, or a similar role within a creative or marketing environment. Undergraduate degree required. Must have strong project management skills with the ability to manage multiple deadlines simultaneously. Demonstrated experience managing photoshoots or video productions, either in-house or at an agency or production company. Familiarity with digital asset management systems and best practices. Experience creating and publishing social media content with an understanding of platform-specific formats, best practices, and brand voice. Excellent communication, collaboration, and vendor management skills. Proactive, solution-oriented mindset with strong attention to detail. Comfortable working in fast-paced, ambiguous, and highly creative environments. Benefits: We offer a competitive benefits package including medical, dental, vision, FSA, 401(k), and PTO. Additionally, employees receive a generous clothing allowance and a 50% employee discount. About Us: SIMKHAI designs for the elevated everyday, blending innovative techniques with timeless craftsmanship. Founded in 2010 by designer Jonathan Simkhai, the brand draws inspiration from architecture and sculpture, combining progressive construction with intimate hand-detailing. A 2015 recipient of the CFDA/Vogue Fashion Fund, SIMKHAI is recognized for its original silhouettes, quality construction, and timeless elegance. Based in Los Angeles, the studio continues to cultivate a creative community around the brand, sharing its designs with women who live artful, unapologetic lives.
    $81k-110k yearly est. 4d ago
  • Paper Mill Operations Manager

    Korn Ferry 4.9company rating

    Service manager job in Oxnard, CA

    Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations. The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success. Requirements: Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree 7+ years' experience leading power & turbine generator operations Proficient at managing outages, shutdowns and start-ups in a Paper Mill Proficient at managing, scheduling, and training multi-functional teams in a Union Environment SE# 510736747
    $93k-143k yearly est. 5d ago
  • Senior Operations Manager

    Pop Mart

    Service manager job in Los Angeles, CA

    Culver City, CA POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments. This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership. What You Will Achieve Strategic Leadership & Team Development Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results. Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development. Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback. Operational Excellence & Store Standards Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded. Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising. Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives. Anticipate and resolve operational challenges at scale, driving consistent execution across all locations. Policy, Compliance & Efficiency Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet. Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals. Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls. Cross-Functional & Global Alignment Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices. Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives. Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet. New Store Openings & ROBO Operations Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence. Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives. Reporting, Data & Insights Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives. Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level. Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams. Executive Leadership Communication Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy. Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress. What You Will Need Education & Experience Bachelor's degree in Business, Operations Management, Retail Management, or related field. 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment. Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment. Operational Expertise Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards. Proven ability to develop scalable SOPs, policies, and best practices across multiple regions. Analytical & Technical Skills Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred). Strong ability to turn raw data into actionable insights and strategic recommendations. Leadership & Communication Exceptional ability to lead, coach, and inspire teams at multiple levels. Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders. Highly collaborative and skilled at cross-functional influence. Customer & Brand Focus Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity. Balance efficiency, compliance, and customer satisfaction in all decision-making. What We Offer Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave. Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career. Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $114k-169k yearly est. 1d ago
  • Merchandise Business Operations Manager

    HYBE America

    Service manager job in Santa Monica, CA

    Job Title: Business Operations Manager HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America. Key Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions. Qualifications: Bachelor's degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. It's a bonus if you have: Bilingual proficiency in Korean and English. Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range: The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us: At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits: Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.** Salary Range: $100,000-$130,000/year
    $100k-130k yearly 3d ago
  • Hotel General Manager

    Lucky Find Hospitality™ 3.8company rating

    Service manager job in Los Angeles, CA

    Lucky Find Hospitality is seeking a General Manager for our 48-key beachfront, luxury-lifestyle hotel in Venice Beach, CA! Hotel is currently in the final stages of construction 4-star quality of product & caliber of service 48 Rooms & Suites + Guest Restaurant + Rooftop Bar/lounge Role will transition from pre-opening Project Management into a Hotel Operations role Hotel has a direct beachfront / boardwalk location with ocean views Restaurant & Rooftop are guest-only facilities (not open to the public), so predictable demand levels & easy to manage Ideal start date: January 1, 2026 Company Description Lucky Find Hospitality™ is a globally recognized ultra-boutique hospitality development, ownership, and management company. We specialize in acquiring, developing, and operating high-yield sub-60-key hotels, resorts, and glampsites throughout the United States, LATAM, UK, and Europe. Based in San Diego, California, and London, UK, we have a proven track record of successful projects and strong capital partnerships. Our diverse expertise spans traditional and ultra-boutique hospitality sectors, including site selection, conceptual design, construction, pre-opening management, and operations management. Role Description This is a full-time, on-site role for a Hotel General Manager to help with pre-opening efforts, opening operations and full-time management. This hotel is located on the boardwalk in Venice Beach, Los Angeles, CA. The Manager will oversee the pre-opening phases of development and ensure a seamless transition to full operations. Responsibilities include project management, coordinating with various vendors, contractors and teams, procurement, staff recruitment and training, and setting up operational procedures, as well as organizing, tracking, planning and budgeting throughout each phase leading to opening and regular hotel operations. Qualifications Strong Communication and Customer Service skills Experience in Hotel Operations Knowledge of Food & Beverage operations Proven project management experience in hospitality pre-opening projects Proven Hotel General Manager experience at similar-sized/styled properties Hotel Financial Management & Budgeting experience Strong administrative skills & highly organized Ability to work on-site in Venice Beach, CA Excellent problem-solving and organizational skills Bachelor's degree in Hospitality Management, Business Administration, or related field Proven track record in luxury boutique hospitality properties.
    $61k-93k yearly est. 1d ago
  • General Manager - Ventura/Santa Barbara

    Coffee & Tea, LLC

    Service manager job in Santa Barbara, CA

    General Manager Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service driven company? The Coffee Bean & Tea Leaf General Managercurates memorable experiences for our guests and the CBTL team daily. We are seeking friendly, dedicated, and creative Barista's to provide our guests with the world's finest quality coffee and tea experience. As a member of our team, you will have the opportunity to engage with the clients while developing your skills in a variety of areas across the business. Many of our General Managers started off as Baristas! If you are looking for an opportunity where you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining our growing and diverse team. Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the team and guests providing aTotal Quality Experience. Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time. Care about safety. Safe store environment, healthy employees and guests are our number one priority. Contribute. General Manager to manage a profitable store by tracking sales and overseeing the day to day operations and risk management. Help the store with tasks, ideas and support store growth operationally. Be Creative. Visual merchandising and product placement to create memorable experiences for the guests. Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community to attract & retain fresh talent. Be a Mentor. General Manager will mentor an Assistant General Manager as well as other store staff by knowledge sharing and embodying CBTL guiding principles. At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values. Team Member Discount Flexible Uniforms Vision Insurance Life Insurance Retirement Plan with Employer Match Pre-Paid Legal Service Plan Pet Insurance Voluntary Benefits Employee Assistance Program 24 Hour Fitness Discount Working Advantage Discount All the PT Benefits Health Insurance Flexible spending Accounts About Us Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people, the guests and everyone we work with around the world. Passion is contagious, and we've got a serious case of it. Our Products We're known for an unwavering commitment to premium quality coffee and tea and have built direct supplier relationships with the best private coffee farms and tea estates around the world. We select only the top 1% of Arabica beans and the finest hand plucked, whole leaf tea. All our coffee and tea blends are developed at our state-of-the-art facility in Camarillo, CA - giving us total control, for ultimate precision. Once perfected, our beverages are then prepared locally for maximum freshness. We are constantly seeking out new trending flavors, innovative development methodologies and cultural flavor influences. Over the years we have come up with breakthrough beverages like The Original Ice Blended drink, introduced back in 1989, before frozen coffee was a craze, or the Tea Latte. We are always looking to formulate the next fan favorite, making our menu ever-changing and always improving. Social Responsibility We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business. Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program. Our genuine care is evident from seed to cup. It's why our guests feel comfortable to be themselves and why we are serving so much more than a great cup of coffee or tea. #J-18808-Ljbffr
    $66k-132k yearly est. 2d ago
  • Associate Manager Medical Information

    Net2Source (N2S

    Service manager job in Santa Monica, CA

    Title: Associate Manager Medical Information Duration: 11 Months Pay Range- $50- $55 per hour The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes. Key Responsibilities • Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ) • Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests • Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations • Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content • Prepare data-on-file documents to support response documents and complex inquiries • Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials • Understand and anticipate the needs and preferences of internal and external stakeholders • Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development • Prepare customer interaction reports and share insights with internal stakeholders • Oversee and/or evaluate external consultant writers as needed • Provide process and product training to colleagues and vendors as required • Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities • Identify, report, and record adverse events and product complaints in accordance with SOPs • Participate in medical information activities and projects aligned with global and regional strategic plans • Work under the supervision of a manager or senior colleague Knowledge and Skills • Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams • Ability to clearly communicate scientific data to diverse audiences, including members of the public • Knowledge and understanding of Client's marketed and investigational products • Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations • Strong ability to analyze and evaluate clinical, biomedical, and scientific data • Proven ability to build and maintain strong cross-functional relationships • Strong attention to detail, project management, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Awareness of digital solutions for engaging healthcare providers and patients • Prior experience with problem-solving and project management preferred Education and Experience • Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred) • Experience in medical information or a healthcare environment preferred • Experience in the pharmaceutical industry or with a medical information vendor preferred • Experience in Cell Therapy, Hematology, or Oncology preferred
    $50-55 hourly 5d ago
  • Operations Manager

    Don't Be Sour

    Service manager job in Los Angeles, CA

    The Operations Manager is the owner of day-to-day venue performance, combining building operations, event execution, and venue representation into one accountable role. This position ensures the venue is operationally sound, guest-ready, compliant, and professionally represented from the moment a client signs through post-event closeout. This role acts as the primary point of contact for clients, staff, vendors, and ownership, anticipating issues before they arise and ensuring every event runs smoothly, safely, and to brand standards. No task is too small if it impacts guest experience, safety, or operational excellence. Core Responsibilities 1. Building & Facility Operations Oversee all aspects of building maintenance, repairs, and upkeep Coordinate and manage vendors for HVAC, electrical, plumbing, structural, cleaning, pest control, elevators, and waste management Conduct regular facility inspections and preventative maintenance checks Ensure all equipment (elevators, bar equipment, lighting, sound, security systems, fire alarms) is operational and compliant Maintain organized records of repairs, warranties, inspections, service contracts, and logins (1Password) Respond immediately to urgent facility issues and emergencies 2. Venue Representative & Client Management Serve as the Venue Representative / Site Rep for all events Once contract and payment are completed, introduce yourself via: Initial intro call Follow-up intro email Two weeks prior to event: Conduct prep call Complete Event Prep Form in HoneyBook Confirm all logistics, timelines, staffing, and special requests Build rapport with clients, planners, and vendors while protecting venue policies and standards Act as the on-site decision-maker and client-facing authority during events 3. Event & Venue Operations Support Ensure venue is fully operational and event-ready for all bookings Manage and train all Event Hosts / Site Reps Coordinate with hospitality, bar, security, A/V, cleaning, and external vendors Oversee load-ins, load-outs, vendor setup, and breakdown to prevent damage Monitor: Capacity and guest flow Safety and compliance Noise, elevators, restrooms, and common areas Troubleshoot issues in real time during events Each event requires: Site Rep / Venue Manager (Operations Manager or trained delegate) Security / Hosts Cleaning (during & post-event) A/V Engineer (if applicable) (Refer to the specific Venue Manual for staffing ratios.) 4. Staff Management, Scheduling & Conduct Schedule all event staff once event prep is completed (2 weeks prior) Ensure staff are briefed, trained, and aligned with SOPs Dress Code All staff: all black Security & A/V: formal black blazers No hats, scarves, bags, or noticeable accessories Staff Conduct Rules No alcohol consumption before, during, or after events Staff may not consume event food or beverages Staff may bring personal food/water and store in BOH only No guest engagement unless necessary for duties No phone use while on duty No accepting goods, favors, or participation in event activities 5. Standard Operating Procedures (SOPs) Create, document, train, and enforce SOPs for: Opening & closing procedures Event setup and breakdown Emergency protocols Security coordination Cleaning and sanitation standards Vendor and contractor access Staff conduct and escalation procedures Continuously improve SOPs based on feedback and post-event reviews. 6. Compliance, Safety & Risk Management Ensure compliance with building codes, fire safety, and health department regulations Manage permits and inspections as required Work closely with security teams to uphold safety standards Handle incident reporting and post-event operational reviews Take immediate action to mitigate safety risks (spills, overcrowding, equipment issues) 7. Inventory & Asset Management Track all venue assets: furniture, fixtures, tools, equipment Maintain organized storage and BOH areas Ensure toiletries, supplies, and consumables are always stocked Place and manage supply orders proactively Prevent loss, misuse, or damage of venue property 8. Vendor & Budget Oversight Source, negotiate, and manage vendors and contractors Monitor operational spend and stay within approved budgets Submit invoices for approval related to operations and maintenance 9. Tools & Systems Must be proficient in: Trello - task management HoneyBook - CRM & event prep Tripleseat - Lillian venue events Google Workspace - documentation & communication Slack - internal communication Rentman - staffing & scheduling Venue Manuals Qualifications & Skills 3-5+ years experience in venue operations, hospitality, facilities, or event production Strong understanding of building systems and preventative maintenance Highly organized, proactive, and detail-oriented Calm under pressure; decisive and solutions-oriented Strong client-facing communication skills Confident managing staff, vendors, and security teams Comfortable creating systems, checklists, and documentation Flexible schedule including nights, weekends, and event days Success Looks Like Events run smoothly with minimal intervention from ownership Clients feel supported, informed, and confident Issues are solved before guests notice SOPs are clear, followed, and continuously improved Venue is clean, safe, compliant, and always guest-ready Ownership trusts this role to fully "handle it" end-to-end
    $67k-115k yearly est. 5d ago
  • Store Manager, LA

    Lisa Says Gah

    Service manager job in Los Angeles, CA

    Store Manager - Los Angeles (Echo Park) Lisa Says Gah is looking for a charismatic, hands-on Store Manager to lead our Los Angeles store in Echo Park. This role is for a true owner-someone who loves people, product, and community, and who brings energy, accountability, and heart to everything they do. As Store Manager, you will oversee all aspects of daily store operations, team leadership, visual merchandising, and customer experience. You will play a key role in how customers experience Lisa Says Gah in real life-setting the tone, building community, and driving results while staying deeply aligned with our brand values. This role reports to the Chief Merchandising Officer and partners closely with Operations and Customer Experience. What You'll Do Customer Experience & Brand Create a warm, welcoming, and joyful in-store experience and model this standard for your team Act as a brand ambassador, deeply knowledgeable about LSG products, storytelling, and values Build meaningful relationships with customers and foster a strong sense of community Store Operations Own daily store operations including opening/closing, cash handling, scheduling, and floor leadership Ensure all LSG processes, policies, and standards are followed consistently Monitor store performance and KPIs; problem-solve quickly and thoughtfully to drive results Maintain accurate inventory levels and partner with HQ on transfers, replenishment, and counts Visual Merchandising Maintain the highest visual standards and overall store presentation Merchandise and refresh the floor based on seasonality, new launches, sales trends, and customer needs Ensure the store feels inspiring, organized, and unmistakably LSG Team Leadership Recruit, hire, train, and retain a strong, engaged store team Lead with clarity, empathy, and accountability through regular check-ins and feedback Create a positive, inclusive environment where team members feel supported and motivated Community & Events Plan and host in-store events, pop-ins, and activations with local partners Grow store visibility and customer base through thoughtful outreach and community engagement Represent LSG locally and help bring the brand to life beyond the sales floor Who You Are 3+ years of retail experience managing 1-4 people Proven experience hiring, training, and leading teams Strong verbal and written communication skills Merchandising and visual presentation experience preferred Comfortable using POS systems and inventory tools Full-time availability (40 hours/week), Weds-Sun, weekend coverage Able to lift up to 15 lbs, climb ladders, and stand for extended periods You're Also: A true owner-organized, proactive, and driven to do things well Friendly, calm under pressure, and genuinely people-loving Passionate about fashion, creativity, and the Lisa Says Gah brand Solutions-minded and excited by a fast-paced, entrepreneurial environment Flexible, adaptable, and willing to jump in wherever needed Compensation & Benefits Salary Range: $72,000-$80,000 annually, based on experience, plus bonus eligibility PTO & Paid Holidays Health/Dental/Vision Insurance & 401(k) 40% employee discount 1 LSG item gifted per month How to Apply Please submit your resume and a brief cover letter to ********************. Lisa Says Gah is proud to be an Equal Employment Opportunity employer and is committed to creating an inclusive, welcoming environment for all.
    $72k-80k yearly 2d ago
  • Store Manager - Century City

    Topologie

    Service manager job in Los Angeles, CA

    As the Store Manager for Topologie in LA, you will manage both Century City Mall as well as our Larchmont Store. You will lead all aspects of store operations, team leadership, and customer experience. You will set the standard for service excellence and act as a key brand ambassador, driving business performance while cultivating a culture of co-creation, collaboration, and community. We are seeking a leader who thrives in a dynamic environment, brings a hands-on approach to people management, and embraces both retail execution and brand building. Key Responsibilities Leadership & Team Management: Lead, coach, and develop a high-performing team, creating a culture of accountability, collaboration, and service. Recruit, onboard, and train new team members to support store growth and uphold brand standards. Lead by example on the floor, acting as a mentor in both customer service and operational excellence. Conduct regular performance check-ins, coaching sessions, and ensure consistent feedback loops. Ensure consistent communication with the North America leadership team. Customer Experience: Champion Topologie's co-creation concept, ensuring staff are trained to deliver a unique customization experience. Manage and work with local CRM tools, being accountable for all in-store CRM activity and clienteling. Develop local community relationships and partnerships to drive store traffic and enhance brand presence. Handle customer issues with professionalism, empathy, and a solutions-oriented mindset. Sales & Performance: Drive sales performance and deliver on KPIs through daily leadership and business insight. Analyze store performance and proactively implement strategies to grow sales, conversion, and customer retention. Implement local sales strategies and clienteling initiatives to build customer loyalty and repeat business. Support marketing initiatives, including in-store events and promotions, in collaboration with the North America team. Operations: Ensure operational excellence, including inventory management, visual merchandising, and adherence to brand guidelines. Oversee compliance with all company policies and procedures. Ensure compliance with all CA labor laws, health & safety regulations, and company operational standards. Collaborate with the HQ team on reporting, stock management, and retail KPIs. Participate in scheduled global leadership calls at least every other week, to align with Hong Kong Required Experience & Skills: 3+ years of store management experience in premium or lifestyle retail. Proven track record in team leadership, driving sales, and delivering outstanding customer service. Strong communication skills and ability to build rapport with diverse teams and customers. Passionate about customer experience, brand storytelling, and community engagement. Comfortable working in a start-up environment and flexible with evolving responsibilities. Ability to occasionally lift and move up to 30 lbs as part of daily store operations. Compensation & Benefits: Base Salary: $70,000 - $80,000 annually, plus bonus potential. Employee product allowance and discount Health Benefits
    $70k-80k yearly 1d ago
  • Retail Store Manager

    Else Lingerie

    Service manager job in Santa Monica, CA

    ELSE lingerie, swimwear, loungewear, and more is designed to empower the modern, multifaceted woman who wants to look and feel her best in every space and situation, and seeks out style that effortlessly blends luxury with livability. We are seeking a dynamic Store Manager for our beautiful and sunlit Santa Monica boutique. In this role, you'll wear many hats - part sales leader, part community connector, part operations manager - you'll be part of the heart and soul of our store, helping to make it a vibrant, exciting place to shop, work, and connect. Partner with Else's founders and store team to deliver exceptional service, nurture brand relationships, and foster meaningful connections with the local community. You love working with people, have a passion for styling and selling lingerie, and want to create unforgettable experiences - then we want to hear from you. Your Impact Ensure the store achieves and exceeds monthly sales goals and KPIs - as an ASM, you should have the top sales in the store A natural on the sales floor, taking action to open conversations with clients Take ownership of the sales floor and sales team to ensure customer experience is the first priority Think of new and exciting ways to generate sales through customer outreach, events, and social media Coach, mentor, and develop team members to drive results and professional growth Create strategies to enhance customer satisfaction, increase traffic, and optimize profitability Oversee onboarding, training, and scheduling to ensure engaged, high-performing teams Onboard a clienteling platform and train the team to work with it Manage inventory levels, reporting, and bi-monthly reorders to maximize sales potential Oversee store operations, ensuring compliance with company policies and operational efficiency Key Responsibilities Deliver high-touch clienteling and personalized service Lead by example to uphold store standards and visual presentation Collaborate with the team to guarantee elevated customer experiences Plan and execute in-store events, workshops, and community initiatives aligned with Else's values Build partnerships with local businesses and organizations to enhance the store's presence Analyze sales data to inform merchandising, inventory, and reorder strategies Prepare and submit accurate weekly and monthly sales reports Maintain clear communication with leadership and the team regarding performance, opportunities, and challenges Recruit and maintain a network of top talent Assure the store is tidy and maintained - report all issues to the proper channels to assure things are fixed Who You Are Proven retail leadership experience, preferably as an Assistant Manager, Manager or Sales lead with leadership experience Track record of exceeding sales targets and driving team performance Skilled at coaching and inspiring a customer-facing team Strong organizational skills with the ability to coordinate people, resources, and schedules Possesses a positive attitude and feels there is no task too small or too large Problem-solver with the agility to adapt to evolving business needs Excellent written and verbal communication skills Event planning or in-store activation experience is a plus The Role at a Glance Full-time, salary position with sales and KPI bonuses Eligible for insurance benefits after 90 days A sales and management leadership role with both in-store and community engagement responsibilities Job Type: Full-time Salary: $65 - 80K annually Benefits: Health insurance Ability to Commute: Santa Monica, CA 90403 (Required) Ability to Relocate: Santa Monica, CA 90403: Relocate before starting work (Preferred)
    $65k-80k yearly 3d ago
  • Retail Manager, West Coast, Travel Retail

    LVMH Fragrance Brands

    Service manager job in Los Angeles, CA

    As an LVMH Beauty West Coast Retail Manager, you will be a key leader responsible for driving the success of select LVMH beauty brands, including Givenchy, Kenzo, Benefit, Acqua di Parma, and Loewe, within a designated West Coast USA + CANADA territory. Locations are but not limited to Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver. Brand responsibility, retailers and retail network is subject to change based on needs of the business. As Retail Manager, you are in charge of the development of LVMH Beauty Brand business within your portfolio of airports/doors and you drive your retail teams towards collective and individual success. A true business strategist, you analyze and devise multi-faceted action plans to enable your teams to reach their POS objectives. You will manage all sales activities in alignment with the company's vision and values, focusing on achieving ambitious sell-out results and upholding brand image. This role requires a dynamic individual who can lead, inspire, and strategically manage retail operations to deliver outstanding customer experiences and drive sustained growth in an airport environment. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Retail Management Work closely with key retail operators to ensure seamless business operations, including inventory management, sales performance, and superior customer service. Consolidate sell-out objectives for the region and, in collaboration with Area Managers, adjust yearly targets by store and location. Establish and communicate a retail strategy aligned with business ambitions, defining priorities for store visits, team coaching, and optimization levers (training, contests, bonus schemes, animations). Centralize, review, and communicate monthly performance, challenges, local opportunities, competitive landscape, and regional progress, adjusting actions as needed. Ensure optimal stock rotation by working at both store level and with Area Managers, implementing new processes if necessary. Maximize performance through animation processes, managing relationships with Trade Marketing, Retail, and Training teams for proper preparation and execution in stores. Propose and implement processes or tools to maximize retail team performance and resources in collaboration with the Retail department. Business Performance: Define, track, and analyze key performance indicators (KPIs) related to sales, customer experience, and team performance, recommending corrective actions to drive growth. Provide a regional perspective with a specific focus on top doors and selected potential stores, offering insightful feedback. Stay informed about market trends, competitor activities, and customer preferences to inform business strategies and product offerings. Visual Merchandising: Ensure the implementation of in-store visual merchandising aligns with brand guidelines and develops teams' understanding and operational autonomy for maintenance and merchandising intelligence. Control and coach on the execution and adjustment of retail standards (grooming/attitude, BC shifts/planning, merchandising checklist, daily/weekly briefs including target management, challenges/KPIs). Team Leadership, Training, and Development: Lead, coach, and develop store teams (airport/counter managers, Beauty Consultants, generics, promoters) to achieve sales targets and deliver outstanding customer experiences. Recruit, train, and motivate staff to foster retail growth, ensuring a qualitative service is delivered to customers. Develop the retail team at all levels, collaborating closely with training to build short-to-mid-term development plans. Lead and develop the regional retail team, communicating strategically and coaching on necessary aspects, guaranteeing respect for corporate rules and understanding of brand standards and values. Define training needs by Beauty Consultant, ensure correct training, and build a team of specialists in key doors. Develop and execute, with the help of airport managers, a pool of counter services. Define on-counter activities to sustain sell-out performance outside of animations. Reporting: Reporting/Communication Liaison: Provide monthly updates/reports to Area Manager covering all aspects of the business. The monthly report is both quantitative as well as qualitative. Travel Required: Territory includes, but is not limited to: Dallas, Hawaii, Houston, Las Vegas, Los Angeles, San Francisco, Seattle, Vancouver 50% Travel Required Experience Requirement: Minimum of 3 years of experience in a similar retail management role, with at least 2 years in a leadership capacity. Bachelor's degree preferred. Skills & Attributes: A curious, creative, dynamic, and proactive personality, autonomous and able to multitask while respecting deadlines. Strong passion for beauty with in-depth knowledge of current trends and the competitive landscape. Excellent communication and negotiation skills. Strong leadership and people management capabilities, with proven experience in building and motivating effective teams. Service-oriented mindset with an ability to pay attention to every detail and continuously seek improvements. Self-motivated and a team player. Language: Must be fluent in English, Spanish or French is a plus.
    $40k-67k yearly est. 2d ago
  • Luxury Brand Store Manager

    Nana Jacqueline

    Service manager job in Los Angeles, CA

    Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level. This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results. Key Responsibilities: Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs. Oversee all aspects of daily store operations while maintaining exceptional customer service standards. Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships. Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience. Identify and act on sales opportunities, client outreach, and events that enhance store performance. Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling. Manage scheduling, training, and performance evaluations to support a high-performing retail team. Provide consistent feedback and development opportunities for sales associates to reach their full potential. Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives. Maintain accurate reporting, inventory management, and operational compliance. Qualifications: 3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space. Proven track record of leading teams to exceed sales goals and deliver measurable growth. Strong expertise in CRM systems, clienteling, and data-driven sales strategy. Excellent leadership, communication, and people-management skills. Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment. Passion for luxury fashion, styling, and brand storytelling. Professional, polished, and customer-focused demeanor. Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
    $40k-67k yearly est. 3d ago
  • Store Manager

    Mango 3.4company rating

    Service manager job in Los Angeles, CA

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Figat7th in Los Angeles, California this February, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $36k-57k yearly est. 2d ago
  • ASSISTANT STORE MANAGER - BRENTWOOD

    DÔEn

    Service manager job in Santa Monica, CA

    Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities. We are an Equal Opportunity Employer Description of Duties Title: Assistant Store Manager Classification: Non-Exempt Hourly Rate*: $30.00/hour Location: 225 26th St UNIT 4, Santa Monica, CA 90402 Store Hours: Monday - Saturday 10AM-6PM, Sunday 11AM-5PM We are seeking an exceptional Assistant Store Manager to join our Brentwood store located in the Brentwood Country Mart. Our ideal ASM is first and foremost a service minded individual who feels comfortable in a leadership role, while supporting the needs of our customers, employees, and store manager. It's important that our ASM showcase a good balance between creating an exceptional customer experience, while also understanding the operational mechanics of running a store. The responsibilities below show a glimpse into the role's key functions and the impactful contributions this position makes. Essential Duties and Responsibilities Leadership Support the Store Manager in mentoring and leading the sales team, fostering development and implementing training initiatives, and assessing employee performance and productivity. Interface with the store team in a manner that promotes learning, respect and a positive work environment, while addressing personnel concerns fairly and promptly. Delegate responsibilities to the sales staff in support of business needs. Demonstrate advanced knowledge in store operations, including inventory management, visual merchandising, and daily processes, and lead in the absence of the Store Manager. Collaborate with the Stock Associate to manage inventory and oversee product movement. Liaise with Retail Coordinators in partnership with the Store Manager. Operate business profitably and minimize potential for loss. Support and implement new initiatives in line with business strategy and goals. Customer Service Deliver a personalized client experience by leading with extraordinary service on the sales floor, greeting customers in a timely and engaging manner, and providing styling advice that reflects the brand's aesthetic using firsthand product knowledge. Drive business growth and meet sales and productivity goals, as an individual and as part of the store team, by addressing customer needs and preferences. Manage the client book and effectively train the team in building and maintaining client relationships. General Work in partnership with the Store Manager to maintain inventory stock levels on a weekly basis. Oversee and participate in monthly inventory counts to execute verification processes, as needed. Arrive on time and floor ready with a professional presence in line with the Dôen brand, and respond promptly to internal and external communication. Support monthly floorset and maintain visual standards on a daily basis, while supporting a visually enticing store and backstock that is neat, clean, and organized. Ability and understanding of receiving and processing merchandise/inventory management. Perform daily operations and closing procedures including daily paperwork and reconciliation. Take initiative to ensure the store is maintained within brand standards and guidelines, and always running efficiently. Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines. Process sales and returns through the POS systems with accuracy and efficiency. Abide by company policies to maintain a safe environment for customers and team. Qualifications Minimum 2 years' experience managing a fashion retail environment, luxury retail preferred. Must have experience managing a cash drawer, reconciling cash receipts and experience performing all duties associated with end of day closing. Energetic, confident and adaptable personality with leadership, critical thinking, and problem-solving skills Strong communication and organizational skills; detail-oriented. Ability to multi-task in a fast-paced environment, with excellent communication and organization skills. Ability to prioritize between company and individual challenges. Ability to work a flexible schedule including holidays and weekends. Technological competency and computer literacy; experience with NetSuite, Shopify and Gladly desired. Physical Requirements Must be able to perform essential duties satisfactorily with reasonable accommodation. Ability to move through a store for most of a shift to help customers and accomplish assigned task. Efficiently and accurately process sales transactions using the POS register system. Verbal and written communication with others. Able to walk, sit and stand for long periods of time. Able to operate equipment such as computers, copy machines, phones. Must be able to access various areas of a given location and lift/move/push/pull objects up to 25lbs minimum including fixtures and product. Total Rewards Package Paid vacation, sick time, and holidays. 401k plan w/company match. We offer a competitive salary, with additional discretionary bonuses based on store performance. *Compensation will be determined based on experience and other factors permitted by law. Please email your resume to ******************** for consideration. Indicate title of position/role on the subject line #J-18808-Ljbffr
    $30 hourly 3d ago
  • Assistant Store Manager

    MAAP

    Service manager job in Los Angeles, CA

    To continue to propel cycling forward, we at MAAP are committed to innovation and inclusion, building a diverse community on and off the bike. MAAP LaB is an experiential retail store that presents the very best of MAAP products in an elevated environment and provides a space for creative dialogue and collaboration with the local community, extending the cultural influence and audience of the MAAP brand. Our LaB in LA is a meeting place for the MAAP community. Inside you'll find the latest MAAP product range, a coffee hub serving the finest brews, and the space hosts events and weekly shop rides. MAAP continues to blur the space between fashion and sport, and you could be part of this journey, bringing to life our retail experience focused on merging aesthetics and performance. THE ROLE Key responsibilities: - Deliver the MAAP retail experience by engaging, developing, maintaining, and growing relationships with our customers and the wider community. - Champion a sales-driven culture and lead from the front while focusing on the highest customer and brand experience standards. - Assist with the hiring, training, developing and managing of a retail team, ensuring they are motivated and equipped to deliver an excellent customer experience. - Deliver financial results and achieve sales, margin, and inventory targets by optimising retail KPIs. - Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are actioned daily. - Keep up to date with MAAP seasonal launches and product information, ensuring the team stays informed of all technical features and benefits. - Responsible for the rostering of the store, in line with wage budgets and percentage of sales - Assist in managing inventory and accurate levels to ensure products are always in stock and available for customers. - Provide support for LaB rides, community engagement and activations. THE CANDIDATE The Ideal Assistant Retail Store Manager will have the following skills and qualities: - Demonstrated retail experience in a fashion, sportswear or similar environment, with expertise in Store or Team Management - Demonstrable leadership skills - Excellent customer service and selling skills - Excellent merchandising skills & experience - Ability to lead a team in the pursuit of common goals - Self-motivated and self-confident - Ability to think strategically and proactively - In-depth knowledge of retail management and customer service - Proven ability to deliver results, drive sales and motivate your team - A passion for providing a world-class customer experience in retail - A keen interest in cycling, fashion, music and LA culture Benefits - Attractive company discounts on apparel and accessories - Product allowance - Competitive compensation package
    $33k-41k yearly est. 3d ago
  • Assistant Store Manager

    Pronovias Group

    Service manager job in Beverly Hills, CA

    Headquartered in Barcelona and founded in 1922, Pronovias Group is the first global bridal group that is shaping the future of our industry for every bride. Our team is united by a shared passion and drive to make every woman truly happy. We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, Vera Wang Bride, St Patrick's, White One, Nicole and Ladybird. We are currently recruiting Assistant Store Managerfor our LAstore who will be responsible for delivering a unique shopping experience aligned to Pronovias standards, ensuring the achievement of your sales goals. Main responsibilites: Foster the team motivation. Distribute and share the set up objectives with the store team, monitoring them closely. Manage the store team timetable as well as their absences and its corresponding reporting. Coordinate and ensure that the different projects and development plans for the store team are applied. Foster the team growth to guarantee its profitability, acquiring a global business vision. Monitor the results of the store inventories. Organize, coordinate and monitor the store sales team to guarantee a customer service focused to be excellent. Organize, coordinate and monitor the atelier team in order to guarantee that the product is adjusted according to the quality and the established time, always assuring the client satisfaction. Organize and supervise the after sales period (fitting, delivering, ironing and refit) of each dress, assuring that the client satisfaction in the planned fittings. Collaborate with the sales consultants in providing advice to the customer and being professional helping the customer to take a decision. Provide updated information about the status of the store to the Store Manager in order to take appropriate decisions. Manage the daily appointments planning, fittings and tasks to guarantee a correct organization according to human and material resources, assuring the client satisfaction. Control the available stock to carry out activities to minimize it, as well as increasing or adjusting orders according to the customer requests. Inform to the store staff about possible adjustments in products, prices, IT… to develop their activities in a satisfactory manner. Assure a global store image, according to the company internal policy and performing as a PRONOVIAS ambassador. Requirements: Good academic background in business and/or fashion designing At least 5-7 years as Assistant Store Manager in bridal or readytowear luxury brand and used to manage large teams Used to manage a P&L, work with KPI's and good level in excel (analytics, reporting, action plan development…) Fluency in English is mandatory, the knowledge of Spanish is a plus. If you feel this description fits with you and are excited in becoming part of the Pronovias team we will be delighted to meet you! #J-18808-Ljbffr
    $33k-41k yearly est. 1d ago
  • Store Manager | The Grove

    David Yurman 4.6company rating

    Service manager job in Los Angeles, CA

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman The Grove Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $120,000-$150,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $34k-45k yearly est. 2d ago

Learn more about service manager jobs

How much does a service manager earn in Oxnard, CA?

The average service manager in Oxnard, CA earns between $54,000 and $140,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Oxnard, CA

$87,000

What are the biggest employers of Service Managers in Oxnard, CA?

The biggest employers of Service Managers in Oxnard, CA are:
  1. Vocational Rehabilitation
  2. Gulfstream Strategic Placements
  3. Any Hour Group
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