Route Service Supervisor- UniFirst
Service manager job in Meadville, PA
Route Service Supervisor
UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.
What's in it for you?
Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility:
Some companies say they like to promote from within, we just do…constantly!
Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?
Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you'll be doing:
Oversee the training and development of a team of Route Service Representatives
Respond to service requests
Negotiate customer contract renewals
Build strong relationships with your customers and team
Work closely with all other leadership and management team members to provide the best customer service and product programs
Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty.
Qualifications
What we're looking for:
A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer
Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles
An individual ready to learn and work to become a customer service and loyalty expert
High school diploma or GED, some college is a plus
21 years of age
Valid non-commercial driver's license in the state of residence
Reliable transportation
Must meet pre-employment DOT physical requirements
Physically capable of lifting up to 50 pounds
Communication and language skills
Basic computer proficiency
Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred
Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
There's a lot to love about UniFirst, where you come first.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Imaging Services Manager
Service manager job in New Freedom, PA
About Us:
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview:
Primary responsibility includes planning, organizing and directing the overall operation of the diagnostic Imaging Services for the assigned hospitals. Activities included are performance of all diagnostic medical imaging processes in the hospital to obtain data for use in diagnosis and treatment of diseases. Ensure that services are of the best quality, are cost contained and are carried out in an expeditious manner. Additional responsibilities includes recognizing results or problems that require referral to the Radiologist, assuring competency of all personnel, formulating the budget for the department, maintaining performance improvement activities within the department and participating in CQI activities and maintaining efficient and effective departmental operations in compliance with all state, federal, and local regulatory laws, standards and protocols.
Essential Job Functions:
Work with hospital administration and clinical consultant(s) on planning, organizing and directing Imaging Services operations and ensuring compliance with all local, state and federal regulations.
Make rounds in the Imaging Services areas to judge effectiveness of operation, utilization of personnel and supplies, and general ethical and professional atmosphere.
Secure and maintain the physical facilities, equipment and supplies which are required to carry out effective patient care and create an optimum physical environment.
Initiate and actuate improved methods of services and direct their implementation.
Responsible for the fiscal operation of the department.
Communicate appropriately and clearly to physicians, staff and administration.
Interact professionally with patient/family.
Consult other departments, as appropriate, to collaborate in patient care and performance improvement activities.
Establish and maintain standards of performance and ensures competency and appropriate licensure of personnel.
Coordinate the department's in-service training.
Communicate administrative directive to appropriate personnel
Promote effective intradepartmental relationships.
Initiate, interpret and enforce Imaging Services procedures and maintain and interpret hospital policies and procedures in accordance with ACR, DNV, and state radiation control regulations.
Cooperate in planning programs and safety and preparedness for radiation hazards, chemical hazards, biological hazards, fire and disaster.
Attend and participates in hospital committees, as appropriate.
Responsible for the implementation, monitoring and evaluation of performance improvement and CQI activities.
Other Job Functions:
Attend staff meetings or other company sponsored or mandated meetings as required
Travel to all facility locations as required
Perform additional duties as assigned
Basic Qualifications:
Associates' Degree in Radiological/Physical Sciences or equivalent combination of education and experience, required
Bachelor's Degree in Radiological/Physical Sciences or equivalent combination of education and experience, preferred
Maintains Certification as Radiologic Technologist by ARRT (American Registry of Radiologic Technologists) or equivalent, required
ARRT certification in Computed Tomography, preferred
AHRA Certified Radiology Administrator (CRA) certification, preferred
Current state licensure as required by the state in which practicing, required
5+ years' experience working in a medical imaging environment
2+ years supervisory experience in a medical imaging environment with Quality Assurance and medical imaging regulations/accreditation requirements, required
Fluency in English; written and oral communication required
Operations Manager - Geotechnical
Service manager job in Saxonburg, PA
Brayman Construction Corporation' s Foundation Division in Saxonburg, PA is actively seeking an experienced Operations Manager to lead all aspects of our Geotechnical Construction field operations.
The full-time Operations Manager role will require travel to project sites and time spent in the corporate office interfacing will all levels of project stakeholders.
We provide a competitive salary with excellent benefits and perks, including medical, dental, vision, a 401(k) plan, profit sharing, performance bonus, paid time off (PTO), company holidays, and more!
SUMMARY OF OPERATIONS MANAGER - GEOTECHNICAL RESPONSIBILITIES:
Leads the General Superintendents and Senior Superintendents within the Division performing all types of geotechnical construction work, including drilled shafts, caissons, secant/tangent piles, drop shafts, drilled piles, earth retention systems, augercast piles, retaining/sound attenuation walls, driven piles, micropiles, shotcrete, post-tensioned rock anchors, cut-off walls, foundation grouting, grout curtains etc.
Responsible for performance related to Safety, Quality and Productivity within the Division.
Oversees the hiring/training/development of operational employees and coordinates the movement schedules for all company assets and equipment within the Division.
Makes periodic site visits to ensure compliance with safety plans, work plans and project specifications and to monitor the performance of craft employees.
Helps develop schedules/work plans and productions during the bidding process as well as develop and monitor work plans and productions in the field after project award.
Responsible for productivity on all projects including monitoring actual production variance with respect to budget, and developing a plan to mitigate or improve upon any variations in a timely manner.
Works closely with Group Manager & President to develop strategic growth plans, yearly budgets, equipment purchase plans, employee capacity and monitors the results of these overall plans.
QUALIFICATIONS FOR OPERATIONS MANAGER - GEOTECHNICAL:
20+ years of geotechnical construction experience
Experience managing a high volume of geotechnical construction projects annually, including large complex geotechnical projects with multiple trades and numerous craft persons a must
Additional experience with private and public sector work including federal/state/DOT/USACE contracts, specifications, reports and records is required
Experience with trade supervision, including performance assessments is required
OSHA 30 hour certification is required
Experience with hiring and assisting in training of union trades and supervision
ABOUT BRAYMAN CONSTRUCTION CORPORATION
We are a leading heavy civil and geotechnical contractor with office headquarters in suburban Pittsburgh, Pennsylvania, and a satellite office in Wytheville, Virginia, and various project field offices in the Mid-Atlantic and Northeast Regions. Incorporated in 1947 as a family-owned business, we have diversified and evolved our construction services from a small bridge and concrete company. Today, we are a large, nationally recognized provider of complex, heavy civil and geotechnical construction projects servicing both public and private sector clients. Brayman Construction has expertise in a wide variety of projects including large scale complex bridges, deep foundations, marine and dam construction and rehabilitation, complex and heavy steel erection and rehabilitation, and demolition services.
SAFETY
This is a Safety Sensitive Position requiring work on project sites, including federal projects. Project sites contain various safety hazards associated with heavy construction. This position may require working at heights, in confined spaces, around heavy equipment, and under constantly changing circumstances. This position may also entail project site work at night and on weekends on an as needed basis. This position will be subject to more stringent drug testing and compliance policies associated with our status as a Federal Contractor.
CONFIDENTIALITY NOTICE
Some positions with the company will have access to confidential and proprietary information. Successful candidates for those positions will be required to sign our standard confidentiality agreement as a condition of employment.
Location: 16056
Brayman and Affiliate Companies are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, veteran status or on any other basis prohibited by federal, state and local laws.
Director, Dietary Services
Service manager job in Philadelphia, PA
The Director of Dietary oversees the food safety and nutritional care aspects of the Food and Nutrition Services Department to ensure full compliance with federal, state and other regulatory agencies. Ensures the efficiency of food prepared in the department taking into consideration food safety, nutritional adequacy and appropriate patient nutritional care responsible for the development and enforcement of policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement, and staff education and development.
Education and Work Experience
Registered Dietitian (RD) required.
Bachelor's Degree, preferably in Food & Nutrition or related field or relevant experience.
Two (2) years experience in the fields of nutrition and food service management desirable.
Food Safety Certification from an accredited organization and maintain current.
Director of Surgical Services
Service manager job in Hookstown, PA
$15,000 SIGN-ON BONUS!!!
As a member of Prime Healthcare, East Liverpool City Hospital is proud to be part of a system recognized as one of America's Greatest Workplaces for 2024 by Newsweek and Plant-A Insights Group! This prestigious honor is based on over 1.5 million comprehensive company reviews from more than 250,000 employees, highlighting our commitment to creating a positive and supportive work environment. Thank you to all our amazing employees for making this possible!
Now hiring a Director of Surgical Services!
East Liverpool City Hospital is an award-winning community hospital proudly serving residents of the tristate region since 1905. With 152 licensed beds and more than 500 employees, the hospital averages 31,000 Emergency Department visits annually. East Liverpool's medical staff is comprised of more than 160 physicians with an additional 21 resident physicians completing their training in Family Medicine and Internal Medicine. The hospital provides 24/7 emergency services, general surgery, medical stabilization for substance abuse, behavioral health for adults over the age of 55, and remains the ONLY cardiac rehabilitation program in Columbiana County. For more information, visit *************
Responsibilities:
Director of Surgical Services is responsible for direction of patient care in the operative environment. The Director manages the staff members in the Ambulatory Surgery, Surgery and PACU Departments. Consults with staff, physicians and Nurse Executive on nursing issues and interpretation of hospital policies to ensure patient needs are met. Maintains performance improvement activities within the department and participates in PI activities/ formulates budget for the department.
Qualifications:
Current and valid state license as a Registered Nurse.
Current BLS (AHA) certificate upon hire and maintain current.
Current Advanced Cardiac Life Support (ACLS)-(AHA) certificate upon hire and maintain current.
A minimum of two years supervisory/management experience necessary.
At least two (2) years of experience in Surgical Nursing.
Current Certified Nurse OR (CNOR) (AORN) certificate(s) upon hire, preferred.
Bachelor's of Science in Nursing (BSN) required for all new hires after 1/11/2021.
FACILITY SPECIFIC:
Current PALS (AHA) Certificate upon hire and maintain current.
#LI-WM1
#appcast
Employment Status: Full Time Shift: Days Equal Employment Opportunity:
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************
STORE MANAGER IN DERRY, PA
Service manager job in Derry, PA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
Customer Service Supervisor
Service manager job in Malvern, PA
Ainsley Search Group is hiring a Customer Service Supervisor to join a Global Manufacturer located in Chester County. This Customer Service Manager will report to the Head of Supply Chain and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, oversea plants and import/export, maintain and develop customer relations and ensure quality assurance of products, collaborate with finance, supply chain, procurement, logistics to ensure timely process of accounting, PO processing, purchasing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.
Responsibilities:
Report to Head of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff, train and develop the team to deliver supreme customer service and order fulfillment.
Collaborate with oversea manufacturing sites, suppliers, procurement, logistics, and distribution to optimize supply chain process, reduce travel time and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
Resolve customer complaints and supply chain bottleneck in an effective and timely manner, deliver corrective action to reduce recurring issue.
Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, back-ordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors .
Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP system.
Work closely with suppliers, oversea plants, and internal quality team to ensure quality on products, address customer quality issues timely and engage in root causes investigation with cross functional team.
Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.
Qualifications:
Bachelor's Degree in Supply Chain, Logistics, Business or related field.
Recent years of hands-on leadership experience within Logistics, Order fulfillment, Customer Account Management within manufacturing industry
Solid knowledge in ERP and Excel
Experience with global logistics and order fulfillment on regulated materials.
Experience with S&OP preferred, strong in problem solving and analytical skills.
Excellent in customer service skill, strong people and communication skills.
Excellent in relationship building and negotiation skills.
Ambition in advancing to senior level leadership role.
Compensation, bonus and benefit
Competitive Base Compensation
Annual targeted bonus
401k with match
Paid health, dental and vision
Paid life insurance
Paid long-term/short-term disability
PTO and Paid holidays
Operations Manager
Service manager job in Norristown, PA
As Operations Manager for an e-commerce fashion company, your role would involve overseeing and optimizing various operational aspects to ensure the smooth functioning of the business.
As Operations Manager, your responsibilities would include:
1. Warehouse and Inventory Management: Supervising inventory control systems, optimizing storage space, and implementing efficient picking, packing, and shipping processes to maintain accurate stock levels and minimize order fulfillment times. Coordinate with production and warehouse teams to forecast inventory storage needs. Assist with receiving incoming inventory as needed. Ensure successful pick-up of packages with the various carriers.
2. Order Fulfillment: Collaborating with the fulfillment team to ensure accurate and efficient order processing, packaging, and shipping, while meeting quality standards and customer expectations. Assist with order picking/packing as needed.
3. Quality Control: Developing and implementing quality control measures to ensure product excellence, monitoring product returns, and analyzing customer feedback to identify areas for improvement.
4. Process Optimization: Continuously evaluating operational processes and identifying opportunities for streamlining, cost reduction, and efficiency improvement, while maintaining high standards of quality and customer satisfaction.
5. Team Leadership: Managing and motivating a team of operations staff, setting performance goals, providing guidance and training, and fostering a culture of collaboration and excellence.
6. Data Analysis: Utilizing data analytics tools to analyze operational metrics, identify trends, and generate reports for management to make informed business decisions.
7. Compliance and Risk Management: Ensuring compliance with relevant industry regulations, safety standards, and legal requirements, while proactively managing operational risks.
8. Customer Service Management: Reviewing customer service interactions and ensuring the highest level of customer service is provided consistently. Filling in any gaps in customer service coverage including answering phones, emails, and in-person interactions. Taking ownership of interactions that are escalated to management and reaching timely resolutions.
9. Office Management: Oversee the organization and functionality of office and warehouse workspaces, ensuring employees have the resources, equipment, and environment needed to perform effectively and support daily operations.
Additional tasks may be assisgned as business priorities evolve to support business operations.
Qualifications and skills required for this role typically include:
- Bachelor's degree- Operations Management, or a related field (or equivalent experience).
- Previous experience in operations management within the e-commerce or fashion industry.
- Strong knowledge of inventory management, and fulfillment processes.
- Excellent leadership and team management skills.
- Analytical mindset with proficiency in data analysis and reporting.
- Proficiency in using relevant software and systems, such as inventory management tools and order processing platforms.
- Problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
Senior Manager - Eastern Field Service Branch
Service manager job in York, PA
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.Responsibilities / Tasks
Start strong - Medical, dental, and vision coverage begins on your first day
Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster
Keep learning - Take advantage of tuition reimbursement to further your education or skillset
Live well - Our wellness incentive program rewards healthy habits
Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance
Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
GEA Group is searching for a Senior Manager of Field Service for our Eastern Region.
Responsibilities:
Responsible for sales budget and gross margin achievement.
Responsible for the management of field service technicians, coordination staff, and back-office support center personnel (i.e. troubleshooters, vibration analyst, and reliability specialist).
Evaluates field service reports and assures adequate completion, areas for correction, and selling opportunities.
Conduct customer visit to build customer relationship and provide insight on what services GEA can provide.
Participate in the preparation of annual service departmental budget and capital appropriation.
Apprises management of trends in equipment performance or reliability and solutions to warranty situations.
Reviews time sheets, service tickets, and expense reports prior to submission.
Manage schedule of service work.
Assists with budget forecasts and provides staffing recommendations, potential new business, and marketing services.
Assists in compressor research and development.
Assists customer/user in plant system problem solving.
Successfully meet key performance indicators.
Responsible for the adherence of all corporate guidelines and strategic initiatives.
Provides quotes for repair estimates for compressor repairs and rebuilds.
Interfaces with vendors, customers/users on situations requiring supervisory decision making.
Initiates and manages service orders and service agreements.
Provide training, coaching, development, and motivation.
Identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
Aids in the collection of delinquent accounts.
Reviews inspection reports and compressor modification sheets.
Assists in compressor research and development.
Assists customer/user in problem solving via phone conversations.
Develops and maintains pricing for standardized services offered by the company.
Develops and maintains a streamlined system for handling troubleshooting calls.
Manages and oversees all Chem-Skid start-ups (Domestic and International).
Administers service department policies and writes service bulletins for known service issues.
Works closely with warranty department to minimize warranty costs for “chem-skid” start-ups
Apprises management of trends in equipment performance or reliability and solutions to warranty situations.
Performs other duties as assigned
Your Profile / Qualifications
Requirements:
Bachelor's degree in engineering or another technical related field
At least 3 years of experience in industrial refrigeration
At least 3 years of experience in sales and business development.
At least 5 years of business leadership experience.
Experience with remote field service management strongly considered.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
The typical base pay range for this position at the start of employment is expected to be between $100,000.00 - $125,000.00 per year. GEA Group has different base pay ranges for different work locations within the United States.
The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as discretionary bonus (based on eligibility) and/or equity awards.
Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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People Operations Manager
Service manager job in Allentown, PA
Allentown, PA
ISC's team of Manufacturing Recruiters is partnering with a medium-size global Chemical company to identify a driven and innovative People Operations Manager. They are located about 50 miles from Philadelphia city center. This is an onsite role
The People Operations Manager will be responsible for overseeing all HR functions, ensuring smooth operations, legal compliance, employee development, and a positive work culture. They will develop and implement HR policies and initiatives aligned with business goals to improve organizational effectiveness.
Exceptional and fun company to work for with a great culture and exciting products! Tons of growth potential!
MUST HAVE 6+ YEARS' EXPERIENCE LEADING ALL ASPECTS OF HR IN A MANUFACTURING ENVIRONMENT
People Operations Manager Qualifications:
Bachelor's Degree preferred but not required; SHRM or PHR preferred
6+ years of HR experience, including 5+ years leading HR in a manufacturing environment
Proven track record managing all HR functions, fostering culture, and supporting employee growth
Ensure compliance and align HR strategy with business goals
Skilled in developing HR policies to boost efficiency
Designs and implements training programs
Built and led successful HR teams
Experienced with 24/7 shift-based operations
HRIS experience
Approachable, driven, tech savvy, collaborative, hands-on, outgoing, positive, innovative, strategic
People Operations Manager - our client offers:
Truly exciting work environment with extremely low turnover rate and state-of-the-art facilities
Collaborative, innovative, and passionate team
Extensive training and lots of room for growth
$125-140k base salary DOE, bonus, Medical, Dental, Vision, Life, 401k, Vacation, PTO, Gyms, Shower/Locker rooms, Game rooms
People Operations Manager Responsibilities:
Serve as liaison between employees and management, resolving issues and interpreting policies
Oversee core HR functions: hiring, compensation, labor relations, and policy administration
Drive HR strategies to enhance efficiency, culture, and retention
Manage benefits, handle claims, and evaluate competitive offerings
Ensure legal compliance and handle complex employee relations
Lead full-cycle recruitment, onboarding, and process improvements
Address staffing issues, terminations, and performance management
Support training, development, and manager coaching
Maintain accurate reporting and compliance with employment laws
Snow Operations Manager
Service manager job in Exton, PA
The Snow Operations Coordinator works to assist the greater Account Management team with the day-to-day delivery of snow and ice management services to our clients. This role plays an integral part in coordinating with external service partners and overseeing service partner performance to ensure timeliness and quality. The Snow Operations Coordinator supports the Account Coordinator and Account Manager with any functions needed to coordinate, validate, and bill services to our clients. The role is based at our corporate headquarters in Exton, PA. This is a seasonal position with part-time hours available from 11/1-3/31, covering shifts as needed by the business. Hours and shifts are not guaranteed week-to-week due to the nature of regional snowfall.
Responsibilities
Serve as direct support for Account Coordinators and Account Managers, interacting regularly with vendors and clients through telephone and email
Review service reporting and photos provided by our service partners for accuracy and quality
Aid in facilitation of service requests from clients
Refer identified service issues and deficiencies to Account Coordinator for resolution
Professionally represent the company in interactions with our service partner network
Maintain accurate updates and notes in systems of record as directed
Remain current on Company products and services
Skills
Excellent verbal, written and time-management skills
Must be comfortable making follow-ups by phone to our service partners
Hands on knowledge of MS Word, Outlook, and Excel
General comfort and familiarity with a high-paced office environment and computer systems
Must be productive in a deadline driven work environment
Proven ability to adapt and be flexible to change
Excellent critical thinking and problem-solving skills
Qualifications
Bachelor's Degree preferred; High School Diploma/GED required
Industry Experience preferred, and/or comparable experience from call center, retail, restaurant, or fulfillment
Store Manager
Service manager job in King of Prussia, PA
Store Manager (Full-Time)
Reports to: Director of Retail
As a Mavi Store Manager, you are more than just a retail leader-you are a brand ambassador and business driver. You'll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
Team-First Mentality
Leads by example, motivates through coaching-not just direction
Invests in team development and celebrates team wins
Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
Authentic & Positive Communicator
Confident, open communicator who embodies Mavi's friendly and genuine tone
Builds trust and loyalty with customers and team alike
Passionate About the Brand
Wears and loves the product-understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
Maximize store profitability through effective scheduling, payroll, and expense management
Recruit, onboard, and develop store talent aligned with Mavi's values and standards
Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
Drive performance through weekly/monthly business reviews and KPI tracking
Bring Mavi's brand story to life on the sales floor through Fit, Fabric, Foundation
Manage local marketing activations and build community engagement
Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
Proven track record of meeting or exceeding sales targets and KPIs
Strong team management, coaching, and talent development skills
Excellent communication, interpersonal, and organizational abilities
Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
Passion for fashion and a genuine interest in denim
Flexible availability, including evenings, weekends, and holidays
Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Service Supervisor
Service manager job in Phoenixville, PA
Summary Statement:
Service Repair Supervisor /ASC Coordinator responsible for daily supervision of Service Repair Technicians and providing external service support to Customers and Authorized Service Centers. Ensures that the fulfillment of service repair requirements, delivery requirements, warranty repairs and day to day support activities are processed effectively. Essential Job Responsibilities:
Generate, coordinate, and supervise service repair technician daily job assignments, both in house and remote field service.
Provide, coordinate, and supervise provision of service support for domestic and international inquiries associated with Megger Valley Forge products.
Qualify instrument hardware or software problems reported by customers, service repair technicians, and sales representatives that have escalated beyond normal support levels.
Interface with Quality, Design Engineering, Manufacturing, and Sales as required to ensure a complete evaluation and resolution of the customer's product issues.
Interface with Customer Service regarding issues that may arise during product service and/or repair.
Evaluate service repair technician performance and identify areas of improvement and development as well as product training needs required to effectively accomplish assigned tasks.
Contribute in the establishment and implementation of technical support strategies and methodologies for Megger Valley Forge and global ASCs.
Lead the initial and ongoing review and approval of Megger Valley Forge Product ASCs around the world ensuring ASCs have the required capabilities, technical information, equipment, training, and materials to achieve success.
Coordinate and maintain records of all Megger Valley Forge Product ASC approval documentation.
Coordinate the evaluation and processing of instruments returned to the factory via credit return.
Review and identify ongoing service material requirements and identify ongoing material shortage trends to necessitate safety stock opportunities and adjustments.
Provide support in the coordination of product deviation and engineering change implementation and instrument upgrade programs, including hardware and firmware, both internally and with ASCs.
Provide support to the Manager, Quality Assurance/ Service Repair/Production Test regarding departmental budgetary analysis and planning.
Schedule and coordinate training at Valley Forge for and ASC and other Megger site personnel servicing and repairing Valley Forge products.
Perform other duties as assigned.
Minimum Skill Sets and Competencies:
Bachelor degree and 5 plus years working as a service supervisor with an electronics product manufacturer. Alternate formalized education may suffice given directly applicable work experience.
Demonstrated technical competence with repair, test and calibration of electronic products.
Demonstrated experience with product service and support process improvement/engineering.
Experience coordinating the work of others and performing performance evaluations of personnel.
Possess good leadership, oral and written communication, and professional phone communication skills.
Additional Knowledge/Skills/Abilities:
Experience with repair, test and calibration of electronic test equipment seen as a major differentiator.
Demonstrated aptitude for attention to detail and thorough follow through.
Possess a good understanding of current software tools and applications (MS Office Suite, SAP)
Experience working in an ISO 9001 environment is preferred.
External Contacts: Extensive • Customers / Global Authorized Service Centers / Other Megger Site Service Repair Personnel / Regional Sales Managers / Sales Representatives
Travel Requirements:
Up to 20% (some international travel required)
Line Manager
Service manager job in Horsham, PA
Avo Photonics (********************* is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications.
We seek a diligent, dedicated and meticulous leader who will help to further our success and reputation in the industry through world-class customer service. The successful candidate must be able to lead a team, keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership of projects.
Responsibilities:
Shift management of 10-20 Production Technicians and Assembly/Test Operators
Understand area production goals and how they link to meet customer delivery requirements; execute build plans to meet shipment schedules
Continually evaluate and identify staffing needs and excesses to meet goals while minimizing cost; assign the appropriate level of staff for each process step
Evaluate all staff for development potential and performance management
Ensure accurate execution of process steps per authorized work instructions by properly trained personnel; ensure all staff maintain process proficiency with documented training records
Ensure inventory accuracy by timely and accurate recording of materials consumed, scrapped, or quarantined
Manage yield loss scrap promptly so that corrective actions can be implemented quickly
Ensure that equipment and quality issues are resolved timely, whether through production, engineering, or customer resources
Ensure proper housekeeping throughout the department including all work surfaces, equipment, racks and the floor.
Requirements:
4 years of operations experience in a leadership role
B.S. in Operations Management or a technical discipline is preferred
Experience with standard spreadsheet applications is required; experience with ERP systems is preferred
Proven ability to communicate effectively across multiple departments with all levels
Possess a sense of urgency to resolve problems
Demonstrated experience in training or developing personnel in an operations environment
Outstanding verbal and written communication skills
Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package. Qualified candidates are encouraged to apply.
Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
People Operations Manager
Service manager job in Bethel, PA
At Rushtown Poultry, our people are at the heart of everything we do. We're building a workplace where individuals are valued, supported, and empowered to grow-personally and professionally. As we continue to lead with integrity in sustainability, animal welfare, and innovation, we're looking for team members who share our commitment to meaningful work and community. Together, we're shaping a company culture that reflects care, collaboration, and a shared pride in the quality we deliver every day.
We seek a People Operations Manager to hire, train, and keep the right people so every department runs smoother and more profitably.
This role isn't about HR paperwork, it's about finding great people, helping them grow, and keeping them here.
What You'll Do
Recruit & Build Relationships: Create a steady flow of quality candidates by building connections with schools, job centers, and the community. Keep our job postings sharp and visible.
Onboard the Right Way: Make sure every new hire starts strong with clear expectations, good training, and the right manager support.
Develop Leaders: Hold consistent one-on-ones with supervisors and managers to uncover challenges, set goals, and grow leadership skills.
Connect with Employees: Be out among the people. Check in regularly, listen, recognize wins, and bring real feedback to leadership.
Monitor Performance & Attendance: Review simple weekly data to spot trends early and address problems before they grow.
Support Leadership: Keep files current, align with ownership weekly, and help translate company goals into people strategies that work.
Culture & Engagement
Lead efforts that build connection, communication, and pride across the company, including quarterly “State of the Union” meetings, team events, and company-wide recognition.
What Success Looks Like
Strong recruiting pipeline and lower turnover.
Employees who feel valued, informed, and part of something meaningful.
Managers who communicate clearly and develop their teams.
A workplace people are proud to be part of.
Who You Are
Our ideal candidate is someone who naturally builds rapport, earns trust and brings people together-approachable, steady, and grounded. You communicate clearly, follow through on commitments, and bring experience in recruiting and training, or leadership development. You know how to balance empathy with accountability, supporting people while still driving results. And most importantly, you're excited to help a growing, family-run company evolve into one of the best places to work in the industry.
Travel
This role is based in Bethel with regular travel to Danville and farm sites in the surrounding area.
Compensation: Competitive pay, PTO, health insurance, and 401(k) match.
Reports to: COO & leadership team
Operations Manager
Service manager job in East York, PA
Our client, an International Manufacturing Company, is currently seeking an Operations Manager.
Responsibilities:
*Set clear performance expectations for direct and matrixed teams aligned with strategic goals.
*Lead production operations to meet targets in safety, CI / COE, quality, delivery, cost, engagement, and talent growth.
*Drive continuous improvement and standardization across departments to enhance safety, quality, inventory, and waste reduction.
*Make strategic decisions on policies, resource allocation, and execution to meet business objectives.
*Align production and material planning with customer demand, managing the full value stream for quality and cost efficiency.
*Support S&OP processes, manage budgets, allocate resources, and determine staffing to meet operational needs.
*Collaborate with support teams to ensure adequate resources and operational support.
*Monitor performance, provide coaching, and foster a culture of accountability, mentorship, and engagement.
*Lead workforce planning and talent development aligned with business priorities and seasonal needs.
Qualifications:
*Bachelor's degree in Engineering, Manufacturing, or Technology is preferred.
*10 years of experience in industrial manufacturing
*4+ years of management level experience within a manufacturing environment
*Experience with managing salaried level employees
*Proven track record of driving formal process improvements and optimizing production efficiency.
*Experience within a High Mix/ Low Volume environment is required.
*Strong background with industrial processes such as stamping, plating, and experience with tool/die equipment.
Great opportunity to join an amazing company that will offer growth opportunities, annual bonus, solid benefits and relocation assistance (if needed).
General Manager Off Premise Catering
Service manager job in Harrisburg, PA
The Corporate General Manager is responsible for Corporate Catering in its entirety including but not limited to: sales, logistics, event management, staffing, and training. This position will work closely with the Executive Corporate Chef to ensure culinary standards, efficiencies, and client satisfaction. This role will be required to establish professional relationships with clients, vendors, and venue representatives.
ESSENTIAL FUNCTIONS:
• Coordinate with the department heads and managers to ensure all information for events is documented, disseminated to the team, and executed to the highest level.
• Ensure that C&J Catering work areas and departments are clean and organized.
• Manage Sales Consultants, Event Managers, and Logistics personnel by direct oversight of department heads to ensure each event is successfully executed.
• Oversee all event coordination and preparation as well as oversee catering service execution.
• Supervise the operations of events and tending to any incidents or queries.
• Monitor and implement standards to efficiently execute events for each respective area of catering operations.
• Work with COO and CFO to monitor and track the finances of the division including receipts, expenses, and payroll.
• Other duties as needed to ensure successful client relationships and event execution.
REPORTING RELATIONSHIPS:
• Reports directly to: Chief Operating Officer
• Liaise with: Director of Human Resources, Chief Financial Officer, Chief Executive Officer, Director of Facilities
• Directly supervises: Sales Department, Event Managers and Logistics Supervisor
REQUIREMENTS:
• WORK EXPERIENCE: A minimum of 5 years' experience in an event catering leadership role.
• SKILLS:
o Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.
o Ability to multitask and remain calm in stressful situations.
o Sound knowledge of safety measures and risk management strategies.
o Great interpersonal and communication abilities.
o Exceptional organizational and time management skills.
o Strong negotiation skills and leadership abilities.
o Willingness to work long hours and on weekends and holidays.
• WORKING CONDITIONS/ENVIRONMENT: The industry is a fast-paced environment which may require frequent walking, long hours, and the ability to work in high volume environments and lift to 50lbs.
• ATTENDANCE REQUIREMENTS: Varied/flexible schedule. Hours vary due to the demands of the business. Must be available for nights and weekends.
Qualifications
Strong leadership, team management, and decision-making skills
Event planning, logistics coordination, and operational management experience
Exceptional communication, interpersonal, and client relationship-building abilities
Outstanding organizational skills and attention to detail
Knowledge of catering and food service industry standards
Demonstrated ability to handle multiple tasks and high-pressure situations effectively
A proactive approach to problem-solving and conflict resolution
Proficiency in budgeting and financial management
Availability to work flexible hours, including evenings and weekends as required by events
Previous experience in catering, hospitality, or event management
Imaging Services Manager
Service manager job in New Freedom, PA
About Us:
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the carepatients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview:
Primary responsibility includes planning, organizing and directing the overall operation of the diagnostic Imaging Services for the assigned hospitals. Activities included are performance of all diagnostic medical imaging processes in the hospital to obtain data for use in diagnosis and treatment of diseases. Ensure that services are of the best quality, are cost contained and are carried out in an expeditious manner. Additional responsibilities includes recognizing results or problems that require referral to the Radiologist, assuring competency of all personnel, formulating the budget for the department, maintaining performance improvement activities within the department and participating in CQI activities and maintaining efficient and effective departmental operations in compliance with all state, federal, and local regulatory laws, standards and protocols.
Essential Job Functions:
Work with hospital administration and clinical consultant(s) on planning, organizing and directing Imaging Services operations and ensuring compliance with all local, state and federal regulations.
Make rounds in the Imaging Services areas to judge effectiveness of operation, utilization of personnel and supplies, and general ethical and professional atmosphere.
Secure and maintain the physical facilities, equipment and supplies which are required to carry out effective patient care and create an optimum physical environment.
Initiate and actuate improved methods of services and direct their implementation.
Responsible for the fiscal operation of the department.
Communicate appropriately and clearly to physicians, staff and administration.
Interact professionally with patient/family.
Consult other departments, as appropriate, to collaborate in patient care and performance improvement activities.
Establish and maintain standards of performance and ensures competency and appropriate licensure of personnel.
Coordinate the department's in-service training.
Communicate administrative directive to appropriate personnel
Promote effective intradepartmental relationships.
Initiate, interpret and enforce Imaging Services procedures and maintain and interpret hospital policies and procedures in accordance with ACR, DNV, and state radiation control regulations.
Cooperate in planning programs and safety and preparedness for radiation hazards, chemical hazards, biological hazards, fire and disaster.
Attend and participates in hospital committees, as appropriate.
Responsible for the implementation, monitoring and evaluation of performance improvement and CQI activities.
Other Job Functions:
Attend staff meetings or other company sponsored or mandated meetings as required
Travel to all facility locations as required
Perform additional duties as assigned
Basic Qualifications:
Associates' Degree in Radiological/Physical Sciences or equivalent combination of education and experience, required
Bachelor's Degree in Radiological/Physical Sciences or equivalent combination of education and experience, preferred
Maintains Certification as Radiologic Technologist by ARRT (American Registry of Radiologic Technologists) or equivalent, required
ARRT certification in Computed Tomography, preferred
AHRA Certified Radiology Administrator (CRA) certification, preferred
Current state licensure as required by the state in which practicing, required
5+ years' experience working in a medical imaging environment
2+ years supervisory experience in a medical imaging environment with Quality Assurance and medical imaging regulations/accreditation requirements, required
Fluency in English; written and oral communication required
STORE MANAGER IN WEST MIDDLESEX, PA
Service manager job in West Middlesex, PA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
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STORE MANAGER - DGPP IN BUTLER, PA
Service manager job in Butler, PA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Manage all employees and processes in a high sales volume retail store carrying a balanced combination of food and general merchandise. Responsible for ensuring that store functions are timely and efficiently completed including, but not limited to, ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control and customer service. In addition to general merchandise, food categories include produce, dry foods, meats, and dairy/frozen foods.
DUTIES and RESPONSIBILITIES:
While responsible for all employees and total store processes, the Store Manager's specialized areas include:
Review operating statements to identify the store's business trends including sales, profitability expense control opportunities, potential shrink improvement, etc. Maintain positive trends and ensure compliance with company Standard Operating Procedures manual, policies and work processes.
Review Ad/Planner ordering plans.
Review Perishable and Food ordering processes to maximize sales and minimize markdowns.
Ensure store meets or exceeds in-stock targets.
Validate (Find - Fill - Fix) processes and 7 day work flow.
Facilitate efficient staging, stocking and storage of merchandise.
Ensure that all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage.
Control damages and markdowns.
Manages store budget.
Maintain strict cashier accountability, key control, scanning accuracy and adherence to stated company security practices and cash control procedures.
Ensure that qualified and high performing store employees are recruited, interviewed, selected, hired, trained, assigned tasks and retained.
Develop and maintain employee work schedules
Supervise and ensure associates, as well as authorized key carriers are trained in proper store operations and the supervision of store employees.
Evaluate employee performance and address employee performance and/ or conduct issues through coaching, counseling and when necessary the termination process.
Ensure compliance with all federal and state labor laws and company policies.
Recommend pay rates and advancement.
Properly address employee leave requests.
Ensure that staff obtains all required local and state food handling certifications.
Ensure store is appropriately staffed and opened and closed in a timely manner each day based on the store's posted store hours.
Ensure that store regularly meets safety, food handling and sanitation standards. Plan and lead staff meetings and events to encourage safety, security and policies.
Represent store and cooperate with all governmental regulatory agencies.
Communicate and implement corporate and area initiatives relating to human resources, products, pricing and merchandise presentation.
Provide superior customer service leadership. Ensure customers' needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional to perform required tasks. Recommend additional or alternative equipment if needed.
Confirm paperwork and documentation is completed according to guidelines and deadlines.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping, kneeling and reaching to run check out station and stock merchandise.
Frequent handling of merchandise and equipment such as hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
Regularly driving/providing own transportation to make bank deposits, attend meetings and travel to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
May be exposed to extreme cold in freezers.
Occasionally exposed to hazardous cleaning solutions.
Occasionally exposed to slippery floor surfaces.
Qualifications
KNOWLEDGE, SKILLS and ABILITIES:
Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform cash register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with applicable law and company requirements.
Knowledge of all local and state food handling certifications and requirements.
Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food handling, safety and sanitation regulations.
Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
Ability to interface with staff, suppliers and customers in a respectful and effective manner.
Good organizational skills with attention to detail.
Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
Ability to obtain the required local and state food handling management certifications.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE &/or EDUCATION:
High school diploma or equivalent with post-secondary business school training preferred.
Five or more years of retail store experience preferred. Experience to include at least one to two years as a store manager, or similar position in a retail grocery store or equivalent type operation.
Dollar General Corporation is an equal opportunity employer.
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