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Service manager jobs in Pittsburgh, PA - 1,442 jobs

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  • District Manager - Eastern PA, NJ, Northern DE

    Aldi 4.3company rating

    Service manager job in Center, PA

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Eastern Pennsylvania, New Jersey and Northern Delaware Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.
    $95k yearly 2d ago
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  • Warehouse Service Manager

    McCarl's LLC 4.1company rating

    Service manager job in Beaver, PA

    The Warehouse Services Manager is responsible for overseeing the procurement, maintenance, tracking, and strategic utilization of all construction tools, equipment, rental resources, and owned assets across the company. This role ensures operational efficiency, cost control, and compliance with safety and regulatory standards. Essential Duties and Responsibilities: Equipment Management Oversee inventory, allocation, and lifecycle management of company-owned tools and equipment. Implement and maintain asset tracking systems to monitor usage, location, and condition. Develop preventive maintenance schedules and coordinate repairs to minimize downtime. Rental Coordination Evaluate rental needs based on project requirements and budget constraints. Negotiate rental contracts and manage vendor relationships to ensure cost-effective solutions. Track rental durations and returns to avoid overages and unnecessary expenses. Procurement & Logistics Collaborate with project managers and site supervisors to forecast tooling and equipment needs. Manage procurement of new tools and equipment, ensuring alignment with company standards and project specifications. Coordinate delivery, mobilization, and demobilization of equipment to and from job sites. Compliance & Safety Ensure all equipment meets safety standards and regulatory requirements. Maintain documentation for inspections, certifications, and operator training. Support safety audits and incident investigations related to equipment use. Budgeting & Reporting Monitor and report on equipment-related expenditures, utilization rates, and cost-saving opportunities. Develop annual budgets for tooling and equipment operations. Provide regular updates to leadership on asset performance and capital planning. Qualifications: Bachelor's degree in business administration, or related field preferred. 5-10 years of experience in construction equipment management or related role. Experience with managing P&L. Strong knowledge of construction tools, heavy equipment, and rental practices. Proficiency in asset tracking software, ERP systems, and Microsoft Office Suite. Excellent negotiation, organizational, and communication skills. Preferred Skills: Experience with fleet management systems and GPS tracking technologies. Familiarity with OSHA regulations and construction safety standards. Ability to lead cross-functional teams and manage multiple priorities.
    $54k-77k yearly est. 1d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Pittsburgh, PA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 5d ago
  • Transportation Operations Manager

    All My Sons Moving & Storage 2.8company rating

    Service manager job in Pittsburgh, PA

    All My Sons Moving & Storage is seeking an Operations Manager that has a winning skill set that matches our winning business. All My Sons Moving & Storage has been built on family principles for more than 30 years and has withstood the test of recessions and the pandemic. All My Sons Moving & Storage is the nation's largest, non-franchised, moving company in the nation! As an OM, you will have a critical role in overseeing and managing various aspects of a local market. Utilizing our proprietary operating platform and proven procedures, you will be able to coordinate logistics and manage our local crews. With the help of our systems and “one on one” support, this will ensure that all moves are executed safely, efficiently, and to the highest standards of quality. This is a fast-paced, leadership driven position that allows you to be rewarded for the growth of the business with monthly profit sharing of your branch! If you are a motivated, results-driven individual with a passion for excellence, we want to hear from you today! Apply and join our family at All My Sons Moving & Storage. Responsibilities: · Planning, scheduling, dispatching local crews. · Hiring and retaining top level crews. · Safety, compliance, & DOT. · Growing your online reputation on Google & Facebook (Reputation Management). · Meeting monthly revenue & profit projections. · Controlling operational costs (P&L Management). Our state of the art, proprietary technology allows you to multi-task through these responsibilities seamlessly. Requirements: · Experience leading and managing others. · Ability to become DOT vehicle certified (to drive a 26' box truck, if necessary). · Have a valid Driver License · Willingness to participate in our pre-employment background and drug screening process. · Able to commit to company paid training: (1 week in Dallas, 3 weeks in Atlanta) · Must be able to provide 2 forms of valid ID in accordance with I-9 guidelines and/or DOT regulations. Compensation Structure: · $125,000.00 - $135,000.00+ per year (salary + monthly bonus program - percentage of monthly branch profit) Job Type: Full-time Benefits · 401(k) · Dental insurance · Health insurance · PTO- 10 days year 1, increasing yearly · Vision insurance Schedule · Less than 50 hours a week · Weekends off We are an Equal Opportunity Employer and are a drug-free workplace Job Type: Full-time Pay: $125,000.00 - $135,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 hour shift 8 hour shift Weekends as needed Ability to Commute: Pittsburgh, PA 15201 (Required) Ability to Relocate: Pittsburgh, PA 15201: Relocate before starting work (Required) Work Location: In person
    $125k-135k yearly 3d ago
  • Operations Manager

    Basilone Executive Search

    Service manager job in Cranberry, PA

    The Operations Manager is responsible for leading and optimizing all manufacturing and operational functions within the facility. This role oversees end-to-end manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, finishing, and shipping. In addition, the Operations Manager manages the Purchasing and Planning departments and drives continuous improvement initiatives focused on lean manufacturing, operational excellence, and data-driven decision-making. This role requires strong cross-functional leadership, daily operational discipline, and the ability to scale operations, including the implementation and sustainment of a second shift to support company growth. The Operations Manager will partner closely with other departments and provide regular performance reporting to corporate leadership. Key Responsibilities Manufacturing & Operations Leadership Oversee all manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, painting, and shipping. Ensure safety, quality, delivery, and cost targets are consistently met or exceeded. Lead Visual Daily Management Meetings, including updating boards / PDCA process Establish clear expectations, accountability, and performance standards across all operational functions. Ensure all operations comply with ISO 9001, ISO 14001, and ISO 45001 requirements, including adherence to documented procedures and work instructions. Purchasing & Planning Management Lead the Purchasing and Planning departments to ensure material availability, cost control, and efficient production flow. Align purchasing and production planning with demand forecasts, capacity, and inventory strategies, as well as reducing slow-moving/excess/obsolete inventory. Drive supplier performance, lead-time reduction, and cost optimization initiatives. Take ownership of inventory accuracy and controls, including assisting with planning and leading the annual physical inventory count, an all-hands operational event. Daily Management & Accountability Re-implement and lead daily operational meetings within each functional area. Clearly communicate daily priorities, production targets, and key issues. Drive accountability to ensure planned work is completed as expected. Continuous Improvement & Operational Excellence Champion continuous improvement initiatives using lean manufacturing principles. Identify waste, inefficiencies, and bottlenecks; lead cross-functional teams to implement sustainable improvements. Foster a culture of continuous improvement, problem-solving, and employee engagement. Support and participate in internal and external ISO audits, including preparation, execution, and follow-up activities. Data-Driven Decision Making & Systems Utilize operational data to drive informed decision-making and performance improvements. Ensure accurate and timely data entry within SAP and related systems. Continuously improve data accuracy, system utilization, and reporting effectiveness. Develop and track key performance indicators (KPIs). Cross-Functional Collaboration & Reporting Partner with Engineering, Quality, Finance, Sales, and other departments to align operational goals. Prepare and present a monthly operational report to corporate leadership. Workforce Planning & Growth Lead staffing, training, and development of operations personnel. Implement and maintain a second shift to support business growth. Ensure consistent processes and standards across all shifts. Assist in staffing and workforce planning across operations, including identifying current and future talent needs. Partner with third-party recruiting firms, local trade schools, and workforce development organizations to build and maintain a strong talent pipeline. Support hiring, onboarding, and training efforts to ensure staffing levels and skill sets align with operational demands and growth plans. Qualifications Required Bachelor's degree in Engineering, Operations Management, Business, or related field. Minimum of 3 years of management experience within a manufacturing facility. ERP system experience; SAP strongly preferred. Proven leadership and change management skills. Preferred Strong understanding of lean manufacturing and continuous improvement. Experience in CNC machining and discrete manufacturing environments. Prior experience implementing or scaling second-shift operations. Strong analytical and data-driven decision-making skills. Key Competencies Leadership and people development Operational discipline and execution Data-driven problem solving Continuous improvement mindset Cross-functional collaboration Strong communication and presentation skills
    $62k-101k yearly est. 5d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Service manager job in Pittsburgh, PA

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT #LI-MC1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $35k-41k yearly est. Auto-Apply 2d ago
  • Retail Store Assistant Manager

    Rural King Supply 4.0company rating

    Service manager job in Penn, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $28k-40k yearly est. 4d ago
  • Manager of Sales and Service Support - Wholesale Banking Solutions

    First National Trust Company

    Service manager job in Pittsburgh, PA

    Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. Manager of Sales and Service Support - Wholesale Banking Solutions Business Unit: Commercial Banking Reports to: Manager of Wholesale Banking Solutions Position Overview: This position is primarily responsible for working with the business lines supported by Wholesale Banking Solutions (WBS) including Commercial Banking, Capital Markets, Equipment Finance, Insurance, Private Banking, SBA Lending, Treasury Management, Wealth Management, etc. The incumbent is responsible for developing broad-based Wholesale Banking initiatives with the Manager of Wholesale Banking Solutions and collaboratively executing them with the Manager of Sales and Service Systems - Wholesale Banking Solutions. Primary Responsibilities: Oversees the development, design and ongoing updates to the sales management process of the Wholesale Banking lines of business. Oversees team members responsible for working with the business lines and ensures that work is completed in accordance with Bank procedures and policies. Establishes Wholesale Banking Solutions' processes and procedures where necessary. Manages support of Commercial Banking including communications, sales management process, incentive compensation, merger integration, management reporting, analytics, credit projects, risk management, operational & compliance matters, vendor management, audit, business continuity, data governance, profitability, project management, etc. Oversees the administration of the performance compensation programs supported by Wholesale Banking Solutions. Participates in plan design and change discussions providing feedback and insight. Acts as the primary business analyst to identify how business lines operate and what type of sales management process and/or reporting needs are required to effectively manage business. Provides advisory services to internal business partners on new initiatives (large in scope and complex) and recommends business solutions that satisfy business needs. Explores and assesses options for value-add. Leads or participates in the vendor management process including vendor ownership requirements, contract negotiation, statements of work, invoice tracking, etc. Researches, generates and analyzes data and provides narrative for executive summaries by leveraging the Business Intelligence system. Oversees and coordinates workflow on various projects and special initiatives in support of the Wholesale Banking Function in an efficient, effective manner. Serves as a liaison with other departments such as Finance, Credit, Loan & Deposit Operations, Technology, Information Systems, Human Resources, Legal, Compliance, Marketing, Support Services and other departments / lines of business to complete Wholesale Banking projects. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent management skills Detail-oriented Excellent project management skills Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast paced environment MS Excel - Intermediate Level MS Word - Intermediate Level Front-line sales experience in Commercial Banking or related field. Credit underwriting experience. Understanding bank operations/procedures and overall knowledge of bank operations & lending functions. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $105k-170k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    Arias Agency

    Service manager job in Canonsburg, PA

    International company with over 65 years of service working privately with over 20,000 unions, credit unions and associations in the United States alone. Looking for independent, driven individuals who can organize and manage their own process and workflow. No experience required, all individuals will be trained (Paid Training) before starting the position full-time. This is a great opportunity for anyone interested in advancing their career. Job Description We are HIRING NOW! In the last few months we have developed two new divisions in our offices that need staffed! Positions available include entry level management, and entry to mid level customer service, and sales. We are a leadership development and benefit provision firm based in the Canonsburg area servicing union and veteran, and small business markets locally. Current clients include: IBT, IUOE, CJA, USW, UMWA, VFW, AMVETS, and over 20,000 others. Arias Agencies was originally named Pittsburgh's #1 Small Business Employer by the Pittsburgh Post Gazette in 2012. Since then, Simon Arias Agencies has been continually recognized by the Post Gazette as one of Pittsburgh's Top Workplaces as well as top training! Reasons to apply: >Starting pay between 600-1200 weekly (entry level) and 1200-1500 weekly (mid level)--Higher incomes available for qualified candidates and management candidates! >Insurance after 90 days! >Full training provided >Exciting work environment! >New Management means teams with immediate upward mobility! Qualifications
    $45k-86k yearly est. 21h ago
  • Service Operations Manager

    TUDI

    Service manager job in Pittsburgh, PA

    TUDI Mechanical Systems strives to be the business partner most admired for its people! We have been voted one of Pittsburgh's Top Workplaces for the past 15 years and named one of the best contractors on the East Coast by Air Conditioning, Heating and Refrigeration News. Service Operations Manager Job Summary: The Operations Manager plays a critical leadership role within TUDI's Commercial Service team, driving operational excellence, revenue growth, and an exceptional customer experience. This position is responsible for leading service operations, developing high-performing teams, and ensuring alignment with company goals, safety standards, and best practices. Responsibilities: * Lead and manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus * Motivate, coach, and optimize the service team to consistently deliver a superior customer experience * Execute established business plans to meet and exceed revenue goals * Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability * Work closely and effectively with department managers and cross-functional teams to ensure seamless operations and communication * Maintain high levels of customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff * Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience * Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution * Manage strategic relationships with local trade schools to secure access to students and alumni * Promote open, collaborative communication across all levels of the organization * Reinforce safety standards by continually educating technicians on best practices and field safety * Support employee engagement and job satisfaction through coaching and thorough annual performance evaluations * Participate in management team meetings to help develop corporate growth strategy and address operational challenges * Partner with the Recruiting team on the recruitment, onboarding, and retention of technicians and office support staff * Lead and support in the ongoing training development program for field and office staff utilizing outside training vendors and Tudi University * Oversee annual budgeting, planning, forecasting, and operating plans in collaboration with senior leadership Qualifications: * 5+ years of HVAC industry experience * Experience successfully leading a fast-paced service organization * Bachelor's degree or equivalent experience preferred * Strong interpersonal communication skills * Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets * Demonstrated proficiency with tasking and time management * Ability to self-start and motivate a team toward a common goal Compensation & Benefits: * Competitive compensation package, including bonus incentive program * 100% company paid Family health insurance premiums * Flexible Spending Account (FSA) with employer contribution * 401(k) with company match & profit sharing * Generous vacation policy with paid holidays Other Perks: * Ongoing training and development * Onsite fitness facility * Various Employee and Family activities * Opportunities to give back to the Community Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical, electrical and plumbing service contractor and trusted business partner in our defined market segment. Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15+ years.
    $51k-99k yearly est. 7d ago
  • Supervisor, ICR Field Service

    Genpt

    Service manager job in Pittsburgh, PA

    MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, Field Service Supervisors, CS Representatives, and Clerical/administration. JOB DUTIES • Manages and review all operating expenses at assigned facility. • Manages hiring and firing of all personnel at assigned facility. • Manages all inventory items assigned to facility. • Oversees and review all safety and financial audits. • Makes sure the location has a schedule board and it is updated daily. • Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team. • Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency. • Develops a documented succession plan for their location. • Provides coaching and feedback to all employees. • Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES • Specific knowledge of field service duties required. • Ability to work with the team in the field when the need arises. • Ability to maintain a positive attitude and productive, driven work ethic required. • Strong interpersonal, analytical, and problem-solving skill required. • Ability to remain calm and clear-headed in an emergency required. • Good communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times. LICENSES & CERTIFICATIONS: Excellent driving record required. All company vehicles are subject to continuous video monitoring. SUPERVISORY RESPONSIBILITY: 2-5 Direct Reports BUDGET RESPONSIBILITY: Yes COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $41k-66k yearly est. Auto-Apply 60d+ ago
  • Manager of Sales and Service Support - Wholesale Banking Solutions

    First National Bank (FNB Corp 3.7company rating

    Service manager job in Pittsburgh, PA

    Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Manager of Sales and Service Support - Wholesale Banking Solutions Business Unit: Commercial Banking Reports to: Manager of Wholesale Banking Solutions Position Overview: This position is primarily responsible for working with the business lines supported by Wholesale Banking Solutions (WBS) including Commercial Banking, Capital Markets, Equipment Finance, Insurance, Private Banking, SBA Lending, Treasury Management, Wealth Management, etc. The incumbent is responsible for developing broad-based Wholesale Banking initiatives with the Manager of Wholesale Banking Solutions and collaboratively executing them with the Manager of Sales and Service Systems - Wholesale Banking Solutions. Primary Responsibilities: Oversees the development, design and ongoing updates to the sales management process of the Wholesale Banking lines of business. Oversees team members responsible for working with the business lines and ensures that work is completed in accordance with Bank procedures and policies. Establishes Wholesale Banking Solutions' processes and procedures where necessary. Manages support of Commercial Banking including communications, sales management process, incentive compensation, merger integration, management reporting, analytics, credit projects, risk management, operational & compliance matters, vendor management, audit, business continuity, data governance, profitability, project management, etc. Oversees the administration of the performance compensation programs supported by Wholesale Banking Solutions. Participates in plan design and change discussions providing feedback and insight. Acts as the primary business analyst to identify how business lines operate and what type of sales management process and/or reporting needs are required to effectively manage business. Provides advisory services to internal business partners on new initiatives (large in scope and complex) and recommends business solutions that satisfy business needs. Explores and assesses options for value-add. Leads or participates in the vendor management process including vendor ownership requirements, contract negotiation, statements of work, invoice tracking, etc. Researches, generates and analyzes data and provides narrative for executive summaries by leveraging the Business Intelligence system. Oversees and coordinates workflow on various projects and special initiatives in support of the Wholesale Banking Function in an efficient, effective manner. Serves as a liaison with other departments such as Finance, Credit, Loan & Deposit Operations, Technology, Information Systems, Human Resources, Legal, Compliance, Marketing, Support Services and other departments / lines of business to complete Wholesale Banking projects. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent management skills Detail-oriented Excellent project management skills Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast paced environment MS Excel - Intermediate Level MS Word - Intermediate Level Front-line sales experience in Commercial Banking or related field. Credit underwriting experience. Understanding bank operations/procedures and overall knowledge of bank operations & lending functions. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $65k-73k yearly est. Auto-Apply 60d+ ago
  • Commercial Business Manager

    Roto-Rooter 4.6company rating

    Service manager job in Pittsburgh, PA

    Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Pittsburgh branch located in Murrysville, PA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.
    $85k-95k yearly Auto-Apply 34d ago
  • Outside Services Supervisor

    Invited

    Service manager job in Sewickley, PA

    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary The Outside Services Supervisor is responsible for overseeing the outside services team, ensuring the delivery of exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while ensuring operational efficiency and adherence to club standards. The Supervisor will provide ongoing training, mentorship, and support to the team, fostering a positive work environment and ensuring that every guest enjoys a seamless and high-quality golf experience. Reporting Structure * Reports to the Head Golf Professional or Director of Golf Day to Day * Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training, to ensure consistent delivery of service excellence. * Monitor staff time reporting to ensure accuracy and compliance with club policies, addressing any discrepancies promptly and professionally. * Assist golfers with bag loading, club cleaning, and play preparation while offering etiquette guidance and answering questions. Provide post-round support, including cleaning and transporting clubs to vehicles. * Oversee the cleanliness, organization, and functionality of all outside service areas, including the golf cart fleet, club storage, and practice facilities. Promptly address maintenance needs or equipment issues, ensuring optimal readiness at all times. * Collaborate with other golf operations staff, such as range attendants, marshals, and starters, to ensure smooth and efficient service delivery across the course. * Ensure all outside service areas, including the pro-shop, practice areas, and cart staging zones, are tidy, free of debris, and well-organized. * Monitor and ensure the timely completion of daily assignments in accordance with club standards, including practice facility preparation, pro-shop stocking, and maintaining clean and organized workspaces. Additional Duties * Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management. * Follow all company, club, and department policies, procedures, and instructions. * Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity. * Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff. * Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same. * Take the initiative in personal and professional growth and maintain any required certifications relevant to your role. * Address and resolve challenges using available resources, working with regional and corporate teams to support club operations. * Support the overall efficiency of the team by collaborating and contributing to the club's goals. About You Required * High school diploma, GED, or equivalent. * A minimum of 1 year of experience in a similar role or strong knowledge of golf. Preferred * Strong communication skills, with the ability to interact effectively with members, guests, and staff. * Strong knowledge of golf etiquette, rules, and best practices. * A positive attitude and commitment to providing outstanding service. * High attention to detail and reliability. Physical Requirements * Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity. * Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing. Primary Tools/Equipment • Golf Clubs & Bag 40 - 50 lbs. * Golf Carts Work Schedule * Adherence to attendance requirements as outlined in the weekly schedule. * Flexibility to work additional hours as needed to meet position deadlines. * Availability to work on weekends and/or holidays as required. Want to learn more? Visit *********************** for full details. Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
    $40k-67k yearly est. Auto-Apply 6d ago
  • Service Operations Manager

    TUDI Mechanical Systems

    Service manager job in McKees Rocks, PA

    Job DescriptionTUDI Mechanical Systems strives to be the business partner most admired for its people! We have been voted one of Pittsburgh's Top Workplaces for the past 15 years and named one of the best contractors on the East Coast by Air Conditioning, Heating and Refrigeration News. Service Operations Manager Job Summary: The Operations Manager plays a critical leadership role within TUDI's Commercial Service team, driving operational excellence, revenue growth, and an exceptional customer experience. This position is responsible for leading service operations, developing high-performing teams, and ensuring alignment with company goals, safety standards, and best practices. Responsibilities: Lead and manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus Motivate, coach, and optimize the service team to consistently deliver a superior customer experience Execute established business plans to meet and exceed revenue goals Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability Work closely and effectively with department managers and cross-functional teams to ensure seamless operations and communication Maintain high levels of customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution Manage strategic relationships with local trade schools to secure access to students and alumni Promote open, collaborative communication across all levels of the organization Reinforce safety standards by continually educating technicians on best practices and field safety Support employee engagement and job satisfaction through coaching and thorough annual performance evaluations Participate in management team meetings to help develop corporate growth strategy and address operational challenges Partner with the Recruiting team on the recruitment, onboarding, and retention of technicians and office support staff Lead and support in the ongoing training development program for field and office staff utilizing outside training vendors and Tudi University Oversee annual budgeting, planning, forecasting, and operating plans in collaboration with senior leadership Qualifications: 5+ years of HVAC industry experience Experience successfully leading a fast-paced service organization Bachelor's degree or equivalent experience preferred Strong interpersonal communication skills Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets Demonstrated proficiency with tasking and time management Ability to self-start and motivate a team toward a common goal Compensation & Benefits: Competitive compensation package, including bonus incentive program 100% company paid Family health insurance premiums Flexible Spending Account (FSA) with employer contribution 401(k) with company match & profit sharing Generous vacation policy with paid holidays Other Perks: Ongoing training and development Onsite fitness facility Various Employee and Family activities Opportunities to give back to the Community Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical, electrical and plumbing service contractor and trusted business partner in our defined market segment. Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15+ years. Powered by JazzHR fm J0uTW5hs
    $51k-98k yearly est. 7d ago
  • Supervisor, Records & Document Services

    Energy Harbor, LLC

    Service manager job in Shippingport, PA

    Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000
    $80k-90k yearly Auto-Apply 60d+ ago
  • Supervisor, Records & Document Services

    Energy Harbor Corp

    Service manager job in Shippingport, PA

    Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000
    $80k-90k yearly Auto-Apply 60d+ ago
  • District Manager - PA-NY-OH-WV

    Aldi 4.3company rating

    Service manager job in Saxonburg, PA

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Western Pennsylvania, Southern New York, Eastern Ohio and Northern West Virginia Click here to view our divisional map Position Type: Full-Time Starting Salary: $95,000 Signing Bonus: $5,000 Salary Increases: Year 2 $110,000 | Year 3 - $120,000 | Year 4 - $130,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.
    $95k yearly 3d ago
  • General Manager

    McCarl's LLC 4.1company rating

    Service manager job in Pittsburgh, PA

    General Purpose: Directs and manages all industrial field activity in all facets of the regional operation.Responsible for fiscal, operational, and strategic planning for the division, as well as financial performance. Essential Duties and Responsibilities: Ensure that all activity in area of responsibility is conducted in accordance with the McCarl's Safety Program and Quality Program. Ensure that all employees are trained in safety and quality programs. Lead all aspects of McCarl's safety/quality culture and a commitment to zero incidents / zero defects. Coordinate all operational, administrative, and financial activities of designated areas of the division.Assume direct responsibility for the financial performance of these areas. Develop annual plans and projects, including sales plan, fixed and variable expense plan, and gross and net profit plan. Provides financial oversight and senior management for multiple construction teams through the preconstruction and construction process. Actively participate with the pre-construction department in the bidding process, project execution phase, and scheduling pre- and post-project review meetings. Senior Management responsibility for project performance: financial, schedule, client relations, Labor Relations. Familiarity with all Building trades in Managers division. Have working knowledge of all PLO / CBA / NMA agreements utilized on projects. Review project status reports, work in progress reports, and business plans, to ensure that the division is performing within established budgetary limits and time constraints. Assure compliance of each project with all applicable federal, state, and local laws and regulations, as well as with internal McCarl's operations and personnel policies. Oversight and Collaboration during the Preconstruction, Estimating, and proposal development process for new and existing business opportunities. Leads Contract negotiations, solutions, and development. Provide recommendations and collaborate with Executive Team to support decisions. Provide Strategic plans for new business opportunities and foster new client relationships. Collaborate with Operations Managers to secure new work for the division. Serves as the primary client relationship manager, who builds long-term relationships with new and existing clients to generate new business opportunities. Establish and maintain positive, productive relationships with vendors and suppliers, as well as other McCarl's departments and managers. Establish and maintain strong union relations by working closely with business managers and international union representatives. Involvement in the community and industry as an influential leader through participation in organizations and memberships. Oversee operational and fiscal activities associated with the vehicle fleet in the division.Ensure adherence of vehicles to all required codes. Develop high-performance teams through supervision, training, coaching, and mentoring. Ensure regular feedback is shared with staff including timely completion of employee performance appraisals. Assume ultimate responsibility for recruiting and retaining a qualified, efficient work force throughout the department by assuring that quality employees are hired and that effective employee performance evaluations are conducted on a regular basis. Recommend adjustments in employee compensation levels according to established guidelines. Together with HR, lead strategy for career development, progression and succession of staff. Support and drive utilization of various McCarl's initiatives and new technologies. Develop working knowledge of all disciplines including our scanners/robotics to maintain McCarl's as a technology leader amongst industrial contractors. Become a good corporate citizen in the community and maximize McCarl's-controlled resources to benefit company goals and objectives. Ensure that all activity is conducted in accordance with the Company's Equal Employment Opportunity policies and Affirmative Action obligations. Perform other activities, duties, and responsibilities as assigned. Supervisory Responsibility: This position has direct supervisory responsibility over the work of Operations Managers, Project Managers, Construction Managers, Field Supervisors and Sales/Administrative Staff. This position has functional supervisory responsibility over the work of Operations Leads who perform work within the General Manager's assigned division. Responsible for the evaluation of supervisory staff and oversee the performance of the assigned work force. Qualifications: Values: Integrity, Commitment to Excellence, Customer Focus, Collaboration, and Innovation Core Competencies:Planning, Problem Solving, Results Orientation, Change Leadership, and Business Acumen Bachelor's degree in Engineering, Construction Management, Business, OR similar type experience in a related position that provides knowledge and experience required Minimum of twenty (20) years' experience in multi-craft construction management Thorough understanding of Industrial Construction industry and participating markets Expertise in at least one primary discipline within the construction industry (e.g, process piping, electrical, civil/structural, scaffold/coatings/insulation, etc.) Prior experience serving as Project Manager or Director of construction teams, where responsibilities include construction, engineering, estimating, contracts management, and client relations Ability/knowledge to discuss technical questions with owners concerning constructability, schedule adherence and impacts to construction Ability to navigate client conversations to address change orders and issues related to budget performance, safety, quality and personnel challenges Knowledge of project scheduling including float/adherence to monitor project performance Knowledge of industrial construction standards including scheduling, contracts, coordinating and managing all disciplines and subcontractors Active participation in construction industry professional organizations Demonstrate skills critical for managerial success, including leadership, decisiveness, flexibility, sound business judgment, and highly developed personal, analytical, and communication skills Ability to work effectively with all levels of McCarl's employees, customers, suppliers, and partners Professional verbal and written communication skills, public speaking and customer presentations Self-starter with a strong work ethic; ability to establish and promote good customer relationships Ability to read, analyze, and interpret technical information, financial reports, and legal documents. Comfortable responding to common inquiries or complaints from customers, regulatory agencies, or members of the business community.Ability to develop presentations and effectively communicate information to executive management, public groups, and/or boards of directors. Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Bluebeam and Viewpoint. Travel Requirement: This position requires over-the-road travel with overnight stays to assigned project locations. 50-75% travel (with most day travel and occasional overnight travel). Physical Requirements: Will regularly sit, use of hands/fingers, talk/hear. Will occasionally stand, walk, grasp, reach w/ hands/arms, bend/stoop/kneel/squat/crawl. Lift up to 20lbs. Near vision. Ability to adjust focus. Work Environment: Will regularly be in an office. For the most part, ambient room temperatures, lighting and traditional office equipment as found in typical office environment. Will occasionally be in a job or shop site. Moderate noise level. Employees must use personal protective equipment as deemed necessary by the industry/construction safety standards and/or by McCarl's safety policy and procedures. To perform this job successfully, an individual must be able to perform each activity, duty and responsibility satisfactorily. The requirements listed here are representative of the knowledge, skill and/or ability required, however are not comprehensive. Items may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $57k-110k yearly est. 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Service manager job in Pittsburgh, PA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 6d ago

Learn more about service manager jobs

How much does a service manager earn in Pittsburgh, PA?

The average service manager in Pittsburgh, PA earns between $44,000 and $114,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Pittsburgh, PA

$71,000

What are the biggest employers of Service Managers in Pittsburgh, PA?

The biggest employers of Service Managers in Pittsburgh, PA are:
  1. Pwc
  2. Daniels Health
  3. Deloitte
  4. Ernst & Young
  5. Morgan Engineering
  6. Floor & Decor
  7. Denillo Heating & Cooling, Inc.
  8. WesBanco
  9. Rivian
  10. A.C.Coy
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