Manager, New Clinic Openings & Local Marketing Activation
Service manager job in Irvine, CA
Reports to: Vice President, Marketing
Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western medicine. With 45+ clinics and rapid expansion underway, our mission is to deliver exceptional IV and injection therapies in a supportive, wellness-focused environment. We are a high-growth health and wellness company committed to raising the standard of clinical care and patient experience.
Role Summary
The Manager, New Clinic Openings & Local Marketing Activation drives the success of Hydration Room's new clinics by leading marketing activities from pre-opening through maturity. This role ensures each new location launches with strong community awareness to conversion, early patient trial, and membership momentum , and a repeatable framework for growth.
As part of the Marketing team, this person collaborates across Operations, Finance, and Clinic Staff to bring new clinics to life by building local brand awareness, driving foot traffic, bringing in new patients, aligning execution, and turning insights into real-time, scalable actions.
Welcome to your healthy place.
Core Role Responsibilities:
New Clinic Ramp & Local Activation
Lead all pre-opening and launch marketing initiatives, including digital, grassroots, and in-market activations.
Build and manage local marketing calendars to generate awareness, drive patient volume, and accelerate membership ramp.
Coordinate all local signage and in-clinic collateral, ensuring brand consistency, timely production, and high-quality execution.
Partner with the marketing team to localize creative and messaging for each market while maintaining visual and voice alignment with brand standards.
Create KPIs and analyze market-level performance data (awareness, acquisition, conversion, retention) to identify key drivers of success and opportunities for optimization.
Create market and partnership lists to support targeting, outreach, and promotional planning. Show return on investment.
Paid Media & Performance Collaboration
Work with the marketing and media teams to support budget allocation, campaign setup, and performance reporting for new clinic launches.
Review campaign dashboards, share insights, and recommend adjustments to optimize spend and conversion performance.
Community Partnerships & Outreach
Build relationships with local fitness studios, wellness partners, and community organizations.
Negotiate cross-promotional partnerships and sponsorships to expand Hydration Room's local footprint.
Work with the Social Lead to coordinate local influencer and ambassador activations, leveraging user-generated content (UGC) for authenticity and reach.
Membership Growth
Lead pre-opening membership campaigns, including digital funnels, referral programs, and local outreach.
Collaborate with Wellness Coordinators (WCs) by providing scripts, training, and promotional support for new offers and events.
Partner with the marketing team to deploy email and SMS lifecycle campaigns that drive rebookings, reviews, and memberships.
Use data to guide offer strategies, including when to extend or expire based on conversion performance.
Grand Openings & Events
Plan and execute grand opening events, media coverage, and community activations that drive awareness and early adoption.
Manage signage, collateral, and events.
Serve as the marketing point of contact on-site during opening week to ensure coordinated execution and brand alignment.
Reviews & Reputation
Provide reporting on review quantity and quality for new clinics, tracking progress and trends.
Support Operations and Clinic Staff with review scripts, training, and tactics to encourage positive feedback and increase review volume.
Cross-Functional Collaboration& Leadership
Partner with Operations to align staffing, readiness, and patient experience with marketing activations.
Collaborate with Finance and Marketing Leadership on budget management and ROI analysis.
Act as an internal ambassador for local marketing excellence, influencing clinic teams through consistent communication, training, and hands-on support.
Capture and share best practices and lessons learned to strengthen future openings and drive scalable growth.
What We Offer:
A fun, growing workplace where you can promote health and wellness in your community.
Direct impact on Hydration Room's ability to grow and deliver accessible wellness care.
Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
Career development opportunities.
Free IV/Injection perks program.
Vacation time.
Participation in a 401k program.
Employee Assistance Program.
Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
The salary range for this role is $85,000 - $95,0000 per year. Bonus eligble.
Qualifications & Required Skills:
4+ years of experience in multi-unit wellness, fitness, or retail marketing.
Proven success in pre-opening, local marketing, and community partnership development.
Experience working with paid media, creative, and analytics teams to drive performance.
Strong understanding of marketing tools and platforms, such as Google Ads, Meta Ads Manager, HubSpot, and CRM dashboards.
Excellent project management and organizational skills, able to manage multiple openings simultaneously.
Data-driven mindset with the ability to interpret insights and act on them quickly.
Strong interpersonal and communication skills with both internal teams and external partners.
Willingness to travel up to 40-50% to support openings across California and future markets.
Physical Requirements:
Ability to sit at a desk for prolonged periods
Ability to stand for prolonged periods of time if needed
Must be able to traverse the entire facility
Must be able to lift up to 15 pounds at times
This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all inclusive or specific to any employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any way modify the right of any manager or supervisor to assign, direct, and control the work of employees. An ability to competently perform all the essential functions of the position (the combination of all essential duties and all essential skills and abilities listed above), with or without reasonable accommodation, is a basic requirement of all positions at the Hydration Room. The Hydration Room is an equal opportunity employer and will make reasonable accommodations in accordance with applicable law so that qualified employees can perform the essential functions of the job. Nothing in this changes the at-will employment relationship existing between the Hydration Room and its employees. The Hydration Room reserves the right to amend this job description at any time.
Operations Manager
Service manager job in Laguna Hills, CA
Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment.
This Role Offers:
Opportunity to work with a talented and passionate team.
Engage in challenging and innovative projects.
Competitive compensation and benefits package.
A supportive and collaborative work environment.
Focus:
Oversee daily operations and make adjustments as necessary to ensure the company meets its goals.
Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance.
Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency.
Implement strategic plans and changes to enhance productivity and customer satisfaction.
Manage and track performance metrics and KPIs to assess operational success and areas for improvement.
Skill Set:
A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education.
Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process.
Proven track record in an operations management role or a similar capacity within the industry.
Strong leadership capabilities with a proven ability to manage and motivate diverse teams.
Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Customer Service/Inside Customer Account Manager
Service manager job in Santa Fe Springs, CA
An
Inside Customer Account Manager
is an ambitious primary customer advocate who engages and builds relationships with commercial customers by providing feedback to inquiries by utilizing their strong organizational and process skills. Provides oversight of pricing, lead-times and contractual requirements of quotes and orders. Performs work with limited direct supervision and plays a critical role in providing an interface between Customer and Company and handles themselves in a friendly and professional manner. This position will manage the activities of both AGSE and Westmont.
JOB DUTIES AND RESPONSIBILITIES
Assume the day-to-day commercial customer internal focused activities such as: quote processing, sales order processing, contract review, export compliance, customer returns, customer complaints, requests for information, quote follow up, open order management, scorecard analysis and customer satisfaction surveys
Quote Processing:
o Manage customer request for quote to determine and/or verify requested part numbers by analyzing technical manual parts lists, engineering drawings, bills of materials, and other specifications to understand what needs to be quoted
o Understand customer need and recommend products by utilizing company website to determine and/or verify requested part numbers
o Ensure customer requirements and/or terms and conditions are reviewed, understood, and incorporated into the pricing of the quote
o Gather first-hand information from historical quotes
o Interface with Production Control and Supply Chain to ensure product lead-times
o Create quote in the company business system and use sales market guidelines to determine sell price
o Ensure accuracy of quote output prior to submittal to Customer, Sales Rep or customer portal
Sales Order Processing:
o Manage customer purchase order/contract by conducting a review to identify any gaps between quote/price agreements and customer purchase order and resolve any issues identified with customer
o Verify purchase order/contract requirements are consistent with AGSE standard terms of sale and/or specific customer contractual requirements
o Identify any customer requirements to ensure they were referenced on the quote, otherwise, perform a review to confirm compliance and any cost impact
o Create sales order in the company business system, including customer requirements, special flow downs, and making note of any open issues which require resolution prior to shipment of order
o Ensure accuracy of sales order prior to formal acknowledgement to the Customer via e-mail or portal
Account Management:
o Ensure all customer facing requests have been vetted for compliance to AGSE's Export Compliance policies and/or applicable Government regulations
o Log, monitor, and maintain specific data elements associated with customer equipment returned for repair within the established process, ensuring information is both timely and accurately defined
o Log, monitor, and maintain specific data elements associated with customer complaints and following through on actions required to resolve the issue to ensure customer satisfaction
o Interact with internal departments (Engineering, Supply Chain, Production Control, Manufacturing, Quality, Shipping and Accounting) to obtain feedback to ensure customer needs are met
o Monitor processing time of quotes, sales orders, repair orders, complaints, and on time delivery from inception to closeout by reviewing status dashboards in the company business system
o Ability to maintain and nurture customer relationships by providing excelling Customer Service in an accurate and timely manner, and by coordinating with Regional Sales Directors to resolve customer-related disputes
JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS
Education: Bachelor's degree required
Experience: At least 2 years of Customer Service
Ability to work in a structured, process-oriented environment to meet key performance indicators
Intermediate skill level in Microsoft Office Suite
Ability to work within multiple Outlook e-mail boxes, which are accessible by all Customer Service team members, and using the
Categorize
feature to identify the appropriate action/status of each e-mail request
Proficient in business (formal) e-mail writing skills
Ability to navigate various customer portals for requests for quotes, orders, updates, changes, etc.
Ability to independently resolve routine to relatively complex work-related issues
Dedicated, customer friendly person who provides customer satisfaction, via e-mail, phone, virtual meeting, or face-to-face meeting
Negotiating skills with the ability to influence outcomes
This position may require access to Controlled Data and/or Information, whereby, only a US Person will be considered for this position, as defined by 22 C.F.R 120.15 (US Person includes US Citizen or lawful permanent resident)
Previous aerospace industry work experience
Previous manufacturing industry work experience
Some experience reading and interpreting technical documents
Comprehensive understanding of Enterprise Resource Planning (ERP) System
Basic knowledge of contract language
What We Offer
AGSE offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about AGSE and our products or services, please visit us on the internet at *****************
Pay: Salary $67,000-$85,000 per year PLUS discretionary bonus
This role is considered exempt and an “ONSITE” role only.
AGSE is required by law in certain jurisdictions to include a pay scale in the job posting for this position. "Pay scale" means the salary or hourly range that AGSE reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position considers the wide range of factors that Westmont considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. Please note that it is not typical for AGSE employees to be at or near the top of the pay scale for their role - especially as a new hire - and compensation decisions are dependent on the facts and circumstances of each case.
Benefits
401(k)
401(k) matching 100% up to 5% of compensation
Dental insurance
Employee assistance program
FSA “Flexible Spending Account”
Health insurance
Life insurance
Paid time off.
Tuition reimbursement
Vision insurance
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Employees work under typical office conditions, and the noise level is usually quiet to moderate. However, in certain assignments, an employee may work near moving equipment and be exposed to toxic or caustic chemicals, biological hazards, airborne fumes, outdoor weather conditions, and loud, prolonged noise.
Business Manager
Service manager job in Buena Park, CA
This role reports directly to the CFO and presents an exciting and unique opportunity for someone who is seeking a career in corporate finance or business administration. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
A successful candidate will provide support to administrative departments and management functions. xevrcyc
They will work closely with leadership to oversee current operations and implement strategic initiatives.
Director, Well-Being Services
Service manager job in Los Angeles, CA
We are seeking a highly organized, people-oriented Director, Well-Being Services, to oversee a dynamic, multidisciplinary virtual care team. This individual will manage the operational performance and professional development of a group of clinical and non-clinical providers - including advanced practice providers (APPs), occupational therapists, RDs, LCSWs, and health coaches - who deliver patient care virtually as a part of Blue Zones Health Wellbeing Services.
This role partners closely with the Clinical Supervisor (Chief Clinical Officer) to ensure the team delivers high-quality, efficient, patient-centered care. Significant clinical experiences, strong management, analytical, and communication skills are essential to ensure the team meets productivity, quality, and engagement goals.
The compensation range for this role is $150,000 - $175,000 annually.
Key Responsibilities
Team Performance & Operations
Monitor and manage team performance against defined KPIs including productivity, patient satisfaction, care quality, privacy compliance, scope of practice, protocol alignment, and patient-provider connection rate.
Own team “fill rate” - ensuring patient demand is matched with provider capacity and optimizing schedules for efficiency.
Oversee daily and weekly operations of assigned care team, including staffing levels, scheduling, and resource allocation.
Own the development of, planning, scheduling of Virtual Prescription coaching classes. Collaborate with Marketing team to achieve enrollment goals for Virtual Prescription coaching classes.
Collaborate with Community team to schedule, staff, and optimize community events where provider staff are present.
Identify missing or inefficient protocols. Collaborate with clinical and product leadership to design improvements.
Identify potential deviations from scope or protocol and escalate appropriately to clinical leadership for review or intervention.
Partner with Clinical Supervisor to ensure alignment between operational performance and clinical quality standards. (dashboard)
Host case conferences (or facilitate them with CCO or clinical lead leading them)
Team Development & Leadership
Lead, motivate, and support a distributed team of providers to achieve high engagement and performance.
Conduct regular 1:1s, team meetings, and performance reviews.
Address interpersonal or performance issues or other HR issues (pay, market value, etc,) promptly and constructively.
Design and implement professional development plans and training opportunities for team members. Ensure all staff are performing top of license.
Ensure right credentials and scope of service (all coaches should be NBC-HWC, all LCSWs should be licensed, staff privileges should be made clear (scope of service signed off by CCO)
Quality & Continuous Improvement
Review operational and patient experience data to identify trends and drive improvement initiatives.
Collaborate with cross-functional partners (Clinical Operations, Product, HR, etc.) to streamline workflows and remove barriers to excellent care.
Collaborate with the Clinical Supervisor and Quality team to monitor compliance with scope-of-practice guidelines, standing orders, and clinical workflows.
Ensure adherence to company policies, established protocols, scope of practice, privacy standards (HIPAA), and all applicable regulations.
Collaborate with Product team to define requirements to improve workflows, data gathering, and impact measurement. Collaborate with clinical team on the development of new programs and care pathways
Qualifications and Requirements
RN with NBC-HWC certification preferred
Bachelor's degree required; Master's preferred (e.g., Healthcare Administration, Business, or related field).
Clinical experience either as a clinician or supervising clinicians
7+ years of experience in healthcare operations, clinical administration, or people management, ideally in a virtual care or digital health environment.
Proven ability to manage and motivate remote teams.
Strong analytical skills: ability to interpret performance data and translate insights into action.
Excellent interpersonal, communication, and conflict-resolution skills.
Highly organized with the ability to prioritize and manage multiple projects simultaneously.
This is a hybrid role; must be able to travel when needed
A valid Driver's License with reliable transportation
For more information about Blue Zones Health, check us out at ************************
Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.
Import Manager - Long Beach, CA
Service manager job in Long Beach, CA
As the Import Manager of Customs Brokerage Operations, you will be instrumental and responsible for the growth and development of the Customs Brokerage Operations of our Long Beach Branch Office. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices, while progressively growing a team.
KEY RESPONSIBILITIES:
· Oversee the provision of Customs Brokerage services to our customers
· Develop, implement, and continuously enhance all Customs Brokerage policies and procedures
· Provide guidance on U.S. Customs laws, regulations and other requirements to internal teams and external customers
· Map company process flows and continuously review to identify efficiency gains
· Review and monitor all U.S. Customs rejections, requests for information, and other inquiries
· Resolve customs and import compliance issues
· Lead and develop a team of Customs Brokers and Entry Writers
· Stay current with developments and changes in regulations and other government requirements
· Oversee compliance with applicable regulations, other government requirements and company standards
QUALIFICATIONS:
· U.S. Customs Broker License MUST
· 7+ years' experience in Customs Brokerage Operations
· Strong understanding of US Customs and related laws, regulations and requirements
· Results oriented with the drive to grow a customs brokerage operation
· Demonstrated experience with strategic planning initiatives
· Strong analytical skills with a systematic problem-solving approach
· Managerial experience and team building experience is a plus
· Bachelor's degree is strongly recommended for those applying
Food Service Managers (Accommodation and Food Services)
Service manager job in Riverside, CA
Mercor is recruiting **Food Service Managers who work in Accommodation and Food Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Food Service Managers.
Applicants must: - Have **4+ years full-time work experience** as a Food Service Managers; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Building Services Director
Service manager job in Costa Mesa, CA
Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
Responsibilities:
Supervises the maintenance of the buildings, grounds, security and mechanical assets of the Community.
Responsible for the execution of all housekeeping, laundry and transportation services throughout the community in accordance with established guidelines in community policy and procedures.
Responsible for the total operation and maintenance of the campus. Supervises the maintenance of Community buildings to the high standards of construction.
Develops vendor relationships and negotiates contracts for maintenance services when appropriate.
Conducts inspections on apartments prior to occupancy.
May receive after hours calls for maintenance emergencies.
Develops and implements a comprehensive preventative maintenance program and work order system.
Plans, organizes, develops and leads the overall housekeeping/laundry operations in accordance with federal, state and local laws.
Reviews monthly financial statements and implements plans of action for deficiencies.
Processes and submits monthly expenses and budget data timely.
Completes team member staffing and scheduling according to operational and budgetary guidelines.
Ensures transportation vehicles are maintained in good working condition. Have vehicles regularly inspected to ensure safety and cleanliness.
Oversees that all passengers are safely driven from community area to destination according to schedule.
Qualifications:
High School Diploma or Bachelors/Technical degree in related field.
Four years maintenance supervision experience.
HVAC experience or training.
Working knowledge of machinery, tools, repair techniques, plumbing and related repair.
Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
Proficient in Microsoft Office.
Ability to handle multiple priorities.
Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.
Benefits:
In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401((k) plan with company match our Employee Assistance Program and accident insurance policies.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
Restaurant District Manager - Orange County (CA)
Service manager job in Irvine, CA
🌟 Join Luna Grill as a District Manager - South Orange County CA
💰 Pay: $90,000 - $110.000 + bonus
📈 Reports to: Regional Director of Operations
🚀 Lead with Impact
This is a leadership role - not a maintenance job. At Luna Grill, the right people in place create amazing guest experiences - and the numbers follow. You'll lead multiple restaurants, grow high-performing General Managers, inspire teams, and drive results - all while living our culture and values every day.
🎯 What You'll Do
Lead and mentor up to 6 restaurant General Managers, ensuring operational excellence
Partner with managers to build and execute business plans that drive revenue growth and cost control
Conduct regular restaurant visits, coaching and supporting teams in real time
Ensure quality, safety, and guest service standards are consistently met
Manage financial performance, labor, and inventory, while analyzing trends and reporting to the Regional Director
Utilize Luna Grill training tools to develop your teams, including progressive discipline and personal development plans
Actively recruit and retain restaurant talent
Maintain a calm, tactful demeanor when dealing with difficult situations.
Collaborate with the Regional Director to execute company initiatives and strategic goals
🌟 Luna Grill Core Values
We are Lunatics - and we mean every bit of it. We live our values in every action and decision:
Social: We build authentic connections - with guests, teams, and each other.
Transparent: We communicate openly, honestly, and respectfully.
Positive: We lift each other up and celebrate wins together.
Prideful: We take ownership of our work and our impact.
Integrity: We do what's right - even when no one is watching.
📆 Your 30/60/90 Days
First 30 Days:
Step into our world. Immerse yourself in the Luna Grill culture and build strong relationships with managers and teams. Learn operations hands-on, starting in Prep, moving through the Kitchen Line, then experiencing Front of House, and finally understanding the financials that drive our restaurants. This is your foundation - seeing every role and how it connects to creating raving fans.
60 Days:
Focus on building relationships and understanding your district. Visit each location regularly, get to know your teams, General Managers, and peers, and observe how each restaurant operates within the Luna Grill culture. This is your observation phase - listening, learning, and identifying opportunities to strengthen connections and trust.
90 Days:
It's time to take off. Empower your General Managers and teams, implement strategies, and lead with confidence. Operational standards are being met consistently, teams are engaged and performing at their best, and financial results are improving. Your leadership is now fully driving growth, retention, and guest satisfaction - showing the impact of people-first leadership in action.
💎 Benefits & Perks
Competitive Pay + bonus potential
Health coverage & paid time off & 401K
Mileage reimbursement for district visits
Continuous professional development and leadership growth
Opportunity to shape culture and develop future leaders
✅ Requirements
5+ years multi-unit District Management experience in foodservice
3+ years restaurant supervisory/management experience (FOH + BOH)
Must be able to work with an office, restaurant, and outside environment.
Must have a flexible schedule including weekends.
Strong P&L, operational, and leadership skills
Excellent coaching, communication, and team-building abilities
Proficiency in Microsoft Word, Excel, PowerPoint
Bilingual (Spanish/English) Preferred
Able to manage multiple projects and timelines
🌟 Why Luna Grill?
We are growing, innovating, and leading fast-casual dining. If you thrive on building culture, coaching talent, and delivering results, you'll feel at home here. Join us and be part of something bigger than a job - a team, a movement, a legacy. 👉 Ready to make an impact? Apply today and start leading the future of Luna Grill!
Luna Grill participates in E-Verify for all positions.
E-Verify is an internet-based system operated by the US Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the eligibility of new employees to work in the United States. E-Verify checks information provided on an employee's Form I-9 electronically against records contained in DHS and SSA databases.
Luna Grill is an equal opportunity employer. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. Luna Grill also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law
Regional Operations Manager - Healthcare
Service manager job in Fountain Valley, CA
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.
Why Join Us?
Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
We will help you grow in your leadership experiences while learning the new value-based care world.
Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
Unlimited PTO and 9 company holidays per year.
Company-paid life insurance.
Hybrid schedule: 4 days in-office, 1 day remote.
Mileage reimbursement for travel between assigned clinic locations.
Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven
Our Mission: to consistently deliver superior care -
Balboa Care
- to every patient with kidney disease.
Core Competencies & Key Responsibilities
Execution & Accountability:
- Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness.
- Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals.
- Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.
- Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement.
Data-driven Decision Making:
- Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance.
- Track patient service metrics, resolve complaints, and enhance customer experience.
Critical Thinking & Proactive Problem Solving:
- Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples.
- Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies.
- Implement best practices for workflow optimization and standardization across clinic locations.
Leadership & Team Development:
- Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth.
- Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.
- Establish and reinforce performance standards, ensuring alignment with organizational expectations.
Relationship Building & Influence:
- Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives.
- Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement.
- Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment.
- Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability.
Preferred Qualifications:
· Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
· 5+ years of operations management experience in a multi-site healthcare setting.
· Proven track record of achieving operational goals through data-driven decision making.
· Exceptional leadership and team development skills.
· Strong communication and relationship-building abilities with physicians and cross-functional teams.
· Experience with performance dashboards, metrics tracking, and process improvement initiatives.
· Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.
Required Qualifications:
Bachelor's Degree in Health Administration, Business Administration, or a related field.
5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice.
Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements.
Proficiency in Excel and reporting platforms for tracking and improving performance metrics.
Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units.
Valid driver's license to travel between sites as required.
Preferred Qualifications:
Experience with EPIC or similar electronic medical record systems.
Lean Six Sigma or process improvement certification.
Experience in a fast-growing, multi-clinic healthcare organization.
Bilingual (English/Spanish) is a plus.
Work Environment & Additional Considerations:
Hybrid schedule: 4 days in office, 1 day remote.
Mileage reimbursement for travel between assigned locations.
Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary.
Background check required.
This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!
This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.
Language Skills
While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.
Vision Requirements
Vision requirements include close vision, ability to adjust focus, and see color.
Physical Demands
Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.
Work Environment
Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.
About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).
*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
General Manager(Air Freight/Warehouse) - Fluent in Mandarin
Service manager job in Carson, CA
General Manager - Air Freight Import & E-commerce Logistics
A fast-growing international logistics company specializing in air freight import and cross-border e-commerce parcels. We handle both traditional B2B cargo and high-volume parcel shipments from Asia to the U.S., covering air transport, customs clearance, LAX terminal pickup, warehouse breakdown, sorting, and last-mile distribution.
Key Responsibilities
• Oversee all Los Angeles operations: air import, customs clearance, LAX terminal pickup, warehouse breakdown, and distribution.
• Manage both bulk cargo and small parcel business lines.
• Lead cooperation with airlines, terminals, customs brokers, and trucking partners.
• Supervise warehouse operations including ULD breakdown, sorting, palletizing, and dispatching.
• Implement cost control, efficiency optimization, and compliance processes.
• Build and manage local teams (operations, customs, warehouse, admin).
Qualifications
• 5+ years of air import logistics or cross-border e-commerce experience.
• In-depth understanding of customs clearance, LAX cargo terminal operations, and warehouse breakdown procedures.
• Proven experience in team management and cross-department coordination.
• Strong communication and problem-solving skills; bilingual English/Chinese preferred to work with the cross-border team.
• Resources in LAX terminals, customs brokers, or trucking are a plus.
General Manager
Service manager job in Torrance, CA
Join ClearChoice Dental Implant Centers as a General Manager
Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team.
Job Type: Full-Time
Salary: $90,000-$100,000 base plus annual bonus potential
Why ClearChoice is the best choice for your career:
•Competitive base salary
• Work in a patient-focused environment with a team that empowers you to succeed
• Enjoy a predictable Monday-Friday schedule-no weekends required
• Take advantage of full healthcare benefits including medical, dental, and vision
• Access a 401(k) retirement savings plan with company match
• Paid time off and holidays to ensure you maintain a healthy work-life balance
• Continuous training and professional development to sharpen your skills
• Thrive in a collaborative, supportive, and mission-driven culture
• Be part of a company where your passion for helping others leads directly to success-both for your patients and your career
What You'll Do:
Lead daily operations of the dental center, ensuring clinical and business excellence
Oversee patient experience and workflow from consultation through treatment
Manage and support a multidisciplinary team of doctors, clinicians, and staff
Implement and drive business strategies to meet performance and financial goals
Ensure compliance with operational standards, policies, and regulatory guidelines
Analyze data to identify opportunities for growth and operational improvement
Partner with the doctor to ensure high-quality patient care and service delivery
Manage center financials including budgets, forecasts, and P&L oversight
Champion a positive, inclusive, and accountable team culture
Support ongoing staff training and development to drive success
Skills and Experience We're Looking For:
5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality
Proven success in leading teams and driving financial results
Strong business acumen, including P&L management and strategic planning
Ability to coach and motivate high-performing teams
Excellent communication, organizational, and problem-solving skills
Experience working in a fast-paced, service-oriented environment
Bachelor's degree preferred; MBA or relevant advanced degree a plus
Why Choose ClearChoice?
ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands.
Ready to Join Us?
Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
ERP Business Manager
Service manager job in Santa Ana, CA
We are seeking a detail-oriented and strategic ERP & Business Applications Manager to lead the administration, enhancement, and optimization of our ERP systems and other business-critical applications. This role will be responsible for ensuring that technology solutions align with the company's operational and strategic objectives, while supporting integration, data analytics, and user adoption initiatives.
Key Responsibilities:
Own and manage enterprise resource planning (ERP) systems such as Sage, Navision, or SAP, including system upgrades, customizations, and vendor relationships.
Oversee the performance and reliability of all business-critical applications to ensure they meet operational and strategic goals.
Troubleshoot and resolve complex software and application issues in a timely and effective manner.
Lead integration efforts across applications, driving system enhancements and performance improvements.
Design, develop, and maintain business intelligence tools, dashboards, and reports to support data-driven decision-making.
Partner with department heads and business leaders to assess system needs and optimize technology usage across the organization.
Drive user training, documentation, and change management to promote adoption and maximize ROI on business applications.
Ensure robust system security protocols, access control measures, and compliance with company policies and regulatory standards.
Leadership Attributes: We are seeking a strong people leader who embodies the following values and leadership traits:
High Emotional Intelligence (EI): Approaches challenges and feedback with self-awareness, empathy, and professionalism.
Team Builder: Creates a positive and inclusive team environment that fosters collaboration and respect.
Treats Everyone Equally: Holds all team members to the same standard with fairness and consistency.
Direct & Positive Communicator: Communicates expectations clearly and constructively.
Strategic Thinker: Anticipates long-term needs and aligns sanitation goals with plant priorities.
Caring Leader: Values team well-being and builds trust through genuine support.
Sets Clear Expectations: Defines goals, roles, and responsibilities to ensure accountability.
Holds Self and Others Accountable: Leads by example and follows through on commitments.
Agent of Change: Embraces innovation and drives improvements in sanitation practices and culture.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience).
5+ years of experience managing ERP systems and enterprise applications.
Hands-on experience with ERP platforms such as Sage, Navision, SAP, or similar.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with application integration, system customization, and vendor management.
Excellent communication and collaboration skills across technical and non-technical teams.
Knowledge of IT compliance, security, and governance best practices.
Luxury Brand Store Manager
Service manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
Store Manager
Service manager job in Los Angeles, CA
About the job
Join the House of AMOUAGE
Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage
Your Mission
As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE
Your Impact
Recruit, train, coach and supervise sales team
Meet sales and financial goals
Oversee inventory management and communicate needs/provide feedback to forecast team
Execute brand visual merchandising
Optimize/leverage sales and promotional materials
Build sales and service strategy and executes on customer outreach
Removes roadblocks and generates solutions for wide range of business and team challenges
Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
Reporting discrepancies and problems to the supervisor/manager.
Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives.
Your Journey With Us
The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.
Your Expertise
Successfully managed a stand-alone store
Led mentored and managed a sales team
Built a successful business from the ground up
Maintains a positive outlook; is motivated and motivating
Works well in an ambiguous environment
Seeks to always improve and do better
Growth and ambitious mindset
Serves others and provides excellent service
Entrepreneurial in nature and eager to learn.
Driven to lead team to execute exceptional client experiences.
Agile and comfortable with ambiguity.
Person of integrity, and with reputation for consistency and ethical business practices.
Resilient and tenacious under challenging situations.
The AMOUAGE Advantage
Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.
Assistant Store Manager
Service manager job in Beverly Hills, CA
Location: Beverly Hills, CA (On-site) - Full-Time - New Store Opening
The Assistant Store Manager supports the Store Manager in leading a high-performing team in a new, contemporary retail store in Beverly Hills, ensuring an elevated guest experience and strong commercial results. This role combines people leadership, visual merchandising, and floor management with a hands-on approach to client service and daily operations, with a special focus on building and shaping the store culture from day one.
Key Responsibilities
Leadership & Team Management
Partner with the Store Manager to lead, coach, and motivate the store team to deliver an exceptional client experience in a contemporary fashion environment.
Act as Manager-on-Duty, setting the tone on the sales floor, driving urgency and focus on service, selling, and standards.
Support recruiting, onboarding, and ongoing training of sales associates and key holders, with an emphasis on styling, product knowledge, and clienteling.
Provide regular feedback, recognition, and in-the-moment coaching to build skills and elevate team performance.
Sales & Client Experience
Drive daily, weekly, and monthly sales performance by leading from the floor, setting clear goals, and tracking results.
Model a high-touch, service-first approach with every guest: greeting, needs assessment, styling, fitting room support, and thoughtful add-on recommendations.
Support clienteling initiatives, outreach, and appointments to build loyalty and repeat business.
Ensure service standards are consistently executed, including response time, wait time, and follow-up with clients.
Visual Merchandising & Brand Presentation
Execute and maintain brand visual standards for the contemporary space, including windows, mannequins, fixtures, and fitting rooms.
Partner with the Store Manager and visual partners on floor moves, new collection launches, and seasonal refreshes.
Ensure the selling floor is on-brand, organized, and inviting, with clear size availability and strong outfitting stories.
Provide styling guidance to the team so they can translate trend direction and brand DNA into complete looks for clients.
Operations & Loss Prevention
Support all daily store operations: opening/closing procedures, cash handling, registers, bank deposits, and reporting.
Oversee receiving, processing, and replenishment of merchandise to ensure product is on the floor quickly and accurately.
Maintain stockroom organization and support inventory accuracy through cycle counts and physical inventory preparation.
Ensure adherence to company policies, loss prevention standards, and safety procedures.
People & Culture
Foster a positive, inclusive work environment aligned with the company's values and brand ethos.
Promote a culture of accountability, teamwork, and continuous improvement.
Help create schedules that balance coverage, productivity, and payroll expectations while considering team needs.
Qualifications
1-3 years of retail management or key holder experience, preferably in contemporary fashion, specialty retail, or apparel.
Proven ability to drive sales and deliver an elevated client experience.
Strong leadership, communication, and coaching skills with a hands-on, lead-by-example style.
Experience with visual merchandising and styling within a trend-driven environment.
Comfortable with basic retail math, KPIs, and using POS and scheduling systems.
Ability to work a flexible schedule including evenings, weekends, and holidays based on business needs.
Ability to stand for extended periods and lift up to [X] lbs as needed to handle product and fixtures.
What We Offer
Competitive base pay and performance-based incentives.
Opportunity to grow your career in a contemporary fashion brand environment.
Collaborative, creative culture with a focus on client experience and styling.
To apply, please submit your resume and a brief note highlighting your experience in contemporary or fashion-forward retail, your leadership style, and any experience you have supporting new store openings.
Assistant Store Manager (Fashion Island)
Service manager job in Newport Beach, CA
cinq à sept sank·ah·set sæŋk'e'set n : The time between late afternoon and early evening when streets are awash in the warm glow of the vanishing sun and anything is possible
Sharing its name with the French term for the liminal moment linking late afternoon and early evening, Cinq à Sept brings the intriguing tension between day and night to a new advanced contemporary collection. Inspired by the hours between 5 and 7 p.m., when city streets are awash in the warm glow of the vanishing sun and office desks are abandoned for cocktails and as-yet unknown possibilities, Cinq à Sept embodies a deliberate balance between sophistication and ease, youthful daring and confident allure. The collection's modern feminine aesthetic embraces unexpected details and striking silhouettes, resulting in clothing that draw their romance and sexiness from the woman wearing them.
ROLE OVERVIEW
As the Assistant Store Manager, you will be the Manager's ‘right hand', playing an important role in helping to lead and execute all efforts in the store and acting as store leader when the Manager is not present. This person will support in overseeing all aspects of store operations to ensure a superior customer experience and drive the business forward to achieve sales targets. As a brand we thrive on good energy! We are looking for an energetic and inspiring leader who cultivates an inclusive and fun environment while focusing on the development of each individual.
KEY RESPONSIBILITIES
Supporting the Store Manager in the daily business operations of the retail store
overseeing the team
Store opening and closing procedures
Reporting
Inventory management in partnership with Store Manager
Training & performance management in partnership with Store Manager
Leading and guiding the team in all aspects of the day-to-day running of the store
Motivating the sales team in partnership with Store Manager
Tasking team members
Handling of register and POS
Counting and handling cash deposits
Building a loyal client base
Clienteling
Achieve and exceed individual sales goals
Demonstrating excellent customer service
Overall cleanliness and tidiness of shop floor and stockroom
Maintaining store visual standards in line with brand guidelines
Receiving and putting away shipment
Replenishment of shop floor
Assist with any other ad hoc tasks as requested by store manager
YOUR PROFILE
3 years minimum retail operations and/or management experience with a luxury or contemporary retailer
Ability to work a minimum of 40 hours/ week
A passion for fashion and understanding of industry trends
Entrepreneurial mindset with a hand-on can do approach
Ability to collaborate partners and be a team player
Proven track record of building locale clientele, strong sales generation
Strong talent development and leadership skills
Strong attention to detail and business acumen, proven track record of driving business from analytics and team development
Excellent verbal and written communication skills
Proactive with a high level of ownership, accountability, and initiative
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Ability to thrive in a fast environment and adapt to changing business needs
Store Manager, Cabazon Outlet
Service manager job in Cabazon, CA
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our Cabazon Outlet store in California.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Assistant Store Manager
Service manager job in Los Angeles, CA
Join our team on Abbot Kinney!
The stylist/sales supervisor position is the face of Velvet and represents the brand in attitude and appearance by styling Velvet product on themselves and customers. They assist customers in their shopping experience and provide outstanding service to achieve personal sales goals while lightly assisting with operational tasks as needed by management.
DUTIES:
Essential Duties and Responsibilities include the following:
Sales, Service, and Merchandising Requirements (85%)
Handle customer service issues as needed
Greet each and every customer and courteously answer customer questions
Discuss merchandise with customers and suggest items that fit into each customers' unique style
Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
Complete customer orders via phone and email including follow up on special requests and inter-store transfers
Maintain the appearance standards of the sales floor area by keeping it stocked and organized
Perform point of sales transactions
Help when needed to replenish the sales floor or specific merchandising projects
Maintain personal appearance in accordance with the Company dress code
Other duties at the discretion of store management and/or the Company
Operational Requirements (15%)
Follow correct procedure for opening and closing store
Maintain organization and neatness of the cash wrap and stockroom
Assist with the daily cleaning of the entire store
Respond to inter-company requests such as transfers and returns
Utilize loss prevention procedures in order to minimize shrink
Other duties at the discretion of store management and/or the Company
Qualifications and Other Requirements:
Must be able to work 10 hours per week, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
Previous retail selling experience required
Demonstrated success in building KPI's and client retention
High School graduate or equivalent
Excellent verbal and written communication skills
Excellent customer service and sales skills
Able to work in a fast paced, team-oriented environment
Experience with retail POS/inventory control computer systems
Maintain positive team morale
Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):
Regularly required to stand, walk, talk, and hear
Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move up to 25 pounds
Visions requirements: close vision, distant vision, as well as ability to adjust and focus
Employment Type
Part-time or Full-Time
Assistant Manager, Fashion Island
Service manager job in Newport Beach, CA
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of General Manager.
Strives for sales excellence and results.
Ensures selling standards are met.
Works with customers and models excellent customer service and Clienteling skills.
Maximizes sales through strong floor supervision.
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations.
Provides information and feedback for Sales Associates.
Team sells with Sales Associates to contribute to the development of the selling team.
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours.
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
STORE STANDARDS:
Helps execute floor-set and promotional directives.
Works as a member of the team to insure all store standards are met.
Understands, supports and complies with all company policies and procedures.
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives.
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support the business goals.
Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Understanding of fashion forward styling techniques
Comfortable with being on camera for social media purposes (both stills and video)
MISCELLANEOUS:
Adheres to company guidelines of dependability, including attendance and requirements.
Attends Store Meetings.
Requirements:
Minimum of 2 years retail management position/ experience in women's apparel (or related field).
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base hourly range for this role is between $30- $32. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.