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  • Enablement Manager, AWS Sales Compensation, SMGS Ops - Sales Planning & Compensation (SPC)

    Amazon Web Services, Inc. 4.7company rating

    Service manager job in Seattle, WA

    Are you passionate about joining a dynamic AWS team that drives sales excellence through strategic sales compensation programs? The Sales Planning and Compensation team delivers comprehensive sales compensation design, policy, tooling, and enablement for the AWS sales organization worldwide. We are seeking an experienced Sales Enablement Manager with a proven track record of designing and delivering compelling content for global seller audiences. This role will be responsible for creating high-impact enablement materials that help sellers understand their sales compensation plans and align their activities with AWS's go-to-market strategy. This role will collaborate closely with design and policy teams to create clear, engaging content that helps sellers understand their sales compensation plans and how they align with AWS's business priorities. You will be instrumental in ensuring sales professionals have a thorough understanding of their sales compensation structure and how it rewards their contributions to business objectives. The ideal candidate combines excellent communication skills with strong program management capabilities and the ability to effectively communicate sales compensation concepts to diverse sales audiences, ensuring clarity and comprehension across all levels of the organization. Key job responsibilities • Create and deliver effective content, including PowerPoint presentations, reference guides, video assets, graphics, and e-learning courses • Develop and maintain comprehensive enablement calendars aligned with compensation plan launches and updates • Partner with sales compensation design and policy teams to ensure accurate representation of plan details • Collaborate with stakeholders to create cohesive enablement strategies that support successful plan communication and rollout • Manage end-to-end content development for new sales compensation plan launches, ensuring accuracy, clarity, and compliance with program standards • Monitor and analyze content effectiveness metrics, continuously optimizing approaches to maximize impact • Navigate a fast-paced environment while maintaining high standards of quality and accuracy A day in the life In this role, you will be responsible for developing and managing content and communications initiatives for Sales Planning and Compensation. This includes creating PowerPoint presentations, messaging for presentations, managing communications outputs, and coordinating with program teams. About the team The Sales Planning and Compensation (SPC) team delivers global policy, program management, training & enablement, and customer support services to activate the AWS GTM strategy through sales compensation design, construction of the “annual plan”, and in-year adjustments. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- Experience working in or supporting sales - 5+ years as a learning experience designer, communications lead, or content strategist - 3+ years' experience creating digital and multimedia content - Experience with web publishing and content creation and management systems - Strong analytical, problem-solving, and critical-thinking skills PREFERRED QUALIFICATIONS- Experience working within a high-growth, technology company - 5+ years supporting Sales, Sales Operations, or Sales Compensation topics - Strong project management skills and experience - Ability to prioritize, manage and complete multiple projects with tight deadlines, multiple stakeholders, and minimal oversight Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,600/year in our lowest geographic market up to $219,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $132.6k-219.2k yearly 4d ago
  • Business Operations Manager, ES - OPS

    Amazon Web Services, Inc. 4.7company rating

    Service manager job in Seattle, WA

    Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Would you like join one of the most dynamic organizations within Amazon Web Services (AWS) and help customers of all industries gain the best value and service from AWS? Enterprise Support is hiring! The AWS Enterprise Support team is looking for a driven, enthusiastic, and analytical thinker with strong operational experience to support business operations for our field teams. As a Business Operations builder, you will be responsible for driving operational cadences, business performance and productivity in the field while championing the needs of our internal customers. This role will hold a variety of responsibilities ranging from day-to-day business operations such as maintaining data integrity to contributing to strategic planning activities such as building hiring mechanisms and productivity improvement plans. An effective Business Operations person you will also drive initiatives within the Ops team or among stakeholder teams in the direction of the organizational strategy. Key job responsibilities Manages business planning on behalf of assigned field teams and key stakeholders. Owns the execution of components of Geo/Area planning, productivity improvements, site and level mix planning, headcount planning, goals planning, and operational target setting and budgeting. Deep knowledge of operations tools used on a regular basis including applications such as Quicksight and Excel. Monitors and applies controllership to variable headcount plans to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions. Dives deep to inspect and scrutinize large data sets to mitigate business risk and downstream impacts of related actions. Able to toggle between tactical actions and longer-term initiatives, projects and planning activities. Proactively and independently works with stakeholders to identify business needs and design and implement solutions. Has a working knowledge of the data available or needed by the wider business for more complex or comparative analysis. Draft written and verbal communication with the ability to communicate to management, and at times in a cross-functional setting About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. BASIC QUALIFICATIONS- 5+ years of Microsoft Excel experience - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field - Experience with sales CRM tools such as Salesforce or similar software - Experience defining, refining and implementing sales processes, procedures and policies or equivalent PREFERRED QUALIFICATIONS- 5+ years of finance, business management and sales operations experience - Experience working within a high-growth, technology company Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $79.3k-169.5k yearly 2d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Service manager job in Seattle, WA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 3d ago
  • Director Of Service Operations - HVAC, Plumbing, Refrigeration and Sheet Metal - Industrial and Commercial

    Gryphon Oakwood

    Service manager job in Seattle, WA

    Gryphon Oakwood are currently working on a Director of Service Operations to lead and optimize all aspects of the service business for a leading mechanical contracting and service organization with a strong reputation across the Pacific Northwest. Specializing in HVAC, plumbing, refrigeration, and sheet metal systems for industrial and commercial facilities. The ideal candidate will have experience in driving operational excellence, financial performance, safety, collaboration, and innovation. Qualifications 5+ years of progressive leadership experience in mechanical contracting or building services (HVAC, plumbing, refrigeration, or related fields). Proven track record managing large-scale commercial and industrial service operations. Strong financial acumen with experience overseeing budgets, forecasts, and P&L performance. Excellent leadership, communication, and team development skills. Ability to think strategically while executing tactically in a fast-paced, dynamic environment. Proficiency in service management software and operational technologies. Bachelor's degree in Business, Engineering, or a related field preferred; equivalent experience considered. Key Responsibilities Provide strategic leadership and direction for all service operations across HVAC, plumbing, refrigeration, and sheet metal divisions. Oversee day-to-day service delivery, scheduling, dispatch, maintenance contracts, and emergency response operations. Drive operational efficiency through process improvement, technology integration, and resource optimization. Manage P&L performance, develop annual budgets, and ensure profitability targets are met or exceeded. Lead, mentor, and develop a team of service managers, technicians, and administrative staff. Collaborate with sales and project teams to ensure seamless coordination between service and construction divisions. Foster a safety-first culture and ensure compliance with all regulatory standards and company policies. Build and maintain strong relationships with key clients, vendors, and partners to ensure superior service quality and customer satisfaction. If this role is of interest please reach out to Edward Davey (*******************************)
    $111k-166k yearly est. 2d ago
  • Operations Manager - Strategic Leadership Role with Team Support

    Leader Nexus: Mindshift

    Service manager job in Seattle, WA

    About Us: We operate in the space of personal and leadership development, offering online and in-person developmental courses. We are seeking someone who values autonomy to shape their success while growing as a leader. We empower driven professionals to take charge of their professional career in a manner that values autonomy, strategic impact, and meaningful leadership. This position offers the structure of an established professional community-with mentoring, collaboration, and a powerful support network-while granting you elevated control over results, client engagement, and operational excellence. Responsibilities: Establish and grow a robust client pipeline through targeted outreach and strategic communications. Drive process efficiency, financial performance, and continuous improvement. Serve as a trusted partner to clients-guiding journey mapping, operational planning, and performance management. Support sustainable growth by managing performance metrics and adjusting strategies proactively. Collaborate with a team of leadership professionals to access best-practice insights, tools, and support. Skills and Experience: Demonstrated capacity as a self-motivated leader with a strong sense of ownership. A minimum of 5 years of full-time professional experience in operations, project management, or consulting. Proficient in client relationship-building and operational oversight to drive measurable outcomes. Excellent communication and stakeholder-engagement skills. Confident managing your schedule and performance-with support infrastructure in place. What's in It for You: A high-impact role with significant performance incentives-your results drive your rewards. Flexibility to manage your role with the right tools and connectivity in place. Join an established community for professional growth and collaboration. Access to strategic mentorship and knowledge-sharing across industry-leading peers. Who You Are: You're a seasoned operations or project leader ready to bring structure, clarity, and strategy to client engagements. You thrive when guiding outcomes, enjoy owning your performance, and value being part of a collaborative, high-performing professional community. While this role draws on many strengths commonly found in experienced operations managers, it is not a traditional operations position. We highlight it to operations professionals because your ability to work independently, manage complexity, and drive outcomes end-to-end translates exceptionally well in this environment. If you are seeking a conventional operations management pathway, this will not align with your goals. However, if you're open to applying your capability in a broader, growth-oriented context, we encourage you to consider this opportunity.
    $86k-150k yearly est. 4d ago
  • Operations Manager

    Bowie Electric Service, Inc.

    Service manager job in Seattle, WA

    Operations Manager - Electrical Contracting Company: Bowie Electric Service, Inc. Salary Range: $85,000-$110,000/year (DOE) + Benefits About Us Bowie Electric Service, Inc. is a well-established electrical contractor proudly serving the Seattle area. We specialize in delivering top-tier electrical services to commercial and industrial clients. We're looking for a hands-on, detail-oriented Operations Manager with electrical industry experience to help us scale and strengthen our field and office operations. Why You'll Love This Role Be the bridge between the field and the office in a fast-paced, respected electrical contracting business. Gain exposure to technical, operational, and leadership responsibilities. Work with a tight-knit, supportive team where your input directly impacts the company's success. Enjoy stability, strong benefits, and growth potential in a key leadership role. What You'll Do Procurement & Inventory: Order materials, maintain warehouse stock, and manage supplier relationships. Technical Support: Provide field staff with code clarification, troubleshoot issues, and assist with technical documentation. Safety & Compliance: Implement safety programs, run training, and ensure compliance with OSHA and local electrical codes. Project Coordination: Review electrical plans and coordinate with project managers and estimators to ensure project success. Union & HR Support: Help manage union coordination and internal HR tasks such as onboarding and employee support. Sales & Service Support: Assist with counter sales, field urgent service needs, and back up project managers when needed. Who You Are 10+ years of operations experience in the electrical or construction industry. Strong understanding of electrical codes, materials, and field operations. Organized, communicative, and skilled at multitasking under pressure. Proficient in Microsoft Office, experience with service industry applications a plus (FieldPulse). What We Offer Competitive salary: $85,000-$110,000/year (DOE) Health insurance 401(k) with company match Paid vacation & holidays Stable work with a reputable, family-oriented company
    $85k-110k yearly 1d ago
  • Sr. Embedded SDE, Leo Ground Control Services

    Amazon Kuiper Manufacturing Enterprises LLC

    Service manager job in Redmond, WA

    Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Key job responsibilities In this role, you will participate in all phases of software development from requirements through implementation and test to operations. Our team vision is to automate mission planning and execution to efficiently operate the Leo fleet at scale, while maintaining space safety and maximizing service availability for Leo satellite Internet customers. - Develop embedded software in C, C++, Rust, or other languages in a real-time operating system environment - Write system applications for satellite command and file transfer - Work closely with ground service teams to support satellite operation Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience - 7+ years of programming with at least one software programming language experience - 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS- 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $45k-65k yearly est. 1d ago
  • Steam Plant Manager

    Centrio

    Service manager job in Seattle, WA

    Who is CenTrio? CenTrio is a fully integrated, innovative and sustainable energy services provider to a wide range of industries such as higher education & healthcare campuses, cities, and communities. It serves more with utility infrastructures serving more than 170+ million square feet of space and operations in 10 cities across the United States and growing. In each community, the company operates highly efficient and innovative utility infrastructures that produce and distribute electricity, steam, hot water and/or chilled water to customer buildings and campuses. Customers connected to these systems enjoy multiple benefits including reduced operating costs, lower emissions and unmatched reliability. CenTrio is a wholly owned subsidiary of a global Infrastructure Investment Consortium with unmatched financial wherewithal and manages a portfolio of long-life, high quality infrastructure assets with high barriers to entry that generate stable and growing cash flows. Job Summary The Steam Plant Manager will be a key member of the Seattle team, reporting directly to the General Manager. This position is responsible for all Operations and Maintenance (O&M) activities, ensuring the safe, efficient, and compliant operation of the steam plant. The Steam Plant Manager will maintain adequate staffing, tools, equipment, and spare parts to support continuous operations, while providing effective leadership and strategic planning to achieve business and performance objectives. A successful candidate for this position is a self-starter who thrives in a fast-paced environment, demonstrates a strong commitment to deadlines and teamwork, is process-oriented with a high sense of ownership, possesses a keen intellectual curiosity, and has a solid foundation in plant management. Core Responsibilities Provides first line management and supervision for all plant supervisory and maintenance personnel. Oversee the implementation of strategic plans, programming, and steam plant production strategies, to ensure the reliable and economic delivery of steam to customers. Plan and organize all facets of the day-to-day operations to meet short- and long-range goals and objectives. Ensure compliance with state and federal laws and regulations and company policies and operating procedures. Ensures that operation and maintenance activities generally conform to fiscal, budgetary, planning objectives and assist with the development of budgets and/or capital planning. Supervise plant personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Manage and oversee the operation, maintenance and repairs of associated infrastructure systems, such as water supply, natural gas, electrical, steam and condensate. Assist in the creation of short and long-term operating plans that include projections for fuel, electricity, and water use, maintenance plans, and capital plans. Analyzes department operations, implements and executes optimized economic operating plans, and makes recommendations for significant operational improvements as appropriate. Oversee the implementation of safety and environmental programs, to include training and reporting, to ensure departmental compliance with established safety policies, procedures, and regulations. Responsible for the management of outside vendors and contractors Participates in the development of objectives and policies designed to maximize efficiency and economy in the operation of equipment and production services. Oversee the implementation of major and minor renovation, renewal, and capital projects. May serve on various company planning and policy making committees. Partner with HR to ensure that the CBA is followed. May be required to travel for training and/or other company business. This includes travel by private automobile, commercial airlines, and other public transportation. Will be required to effectively interface with regulatory, business and customer representatives consistent with CenTrio corporate objectives. May be required to operate company equipment (e.g. forklift) May be required to perform other duties and projects as directed. Professional Experience & Knowledge: Experienced in working with district energy systems preferred Experienced in working in a unionized environment preferred Budget preparation and fiscal management knowledge Advanced knowledge and understanding of utility plant engineering and operations Ability to foster a cooperative work environment Experienced with project planning Knowledge of utility business practices, methods, and procedures Knowledge of staff hiring procedures Knowledge of federal, state, and local construction, boiler operation, electrical, potable water, electrical, and safety regulations, protocols, and procedures Knowledge of organizational structure, workflow, and operating procedures Ability to analyze expenditures for compliance with budget provisions Ability to manage and supervise renovation, renewal, and capital projects Technical Skills & Requirements: City of Seattle Steam Engineer's license or the demonstrated ability to obtain one within one year of hire. Bachelor's degree, High School diploma or GED Equivalent, and a minimum of 5-years of full-time supervisory experience within a steam plant Ability to read, understand, follow, and enforce safety procedures. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Skilled in organizing resources and establishing priorities. Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Skilled in capital, operations, and maintenance planning. Employee development and performance management skills. Knowledge of computerized maintenance management systems, with reference to work orders, preventive maintenance, inventory control, and equipment history. Physical Requirements: Must be able to work in tight spaces and elevated positions: twisting, turning, bending, and holding arms at / above the head are all common movements; able to lift up to 100lbs; Must be able to clearly see and differentiate all colors Must be able to maintain standard threshold of hearing to safely perform job duties Must have good eyesight, hearing and manual dexterity Wear all types of PPE including hearing protection, eye protection, all types of hand protection, steel toe footwear, head protection, wear fall-protection, half-face and full-face respirators Why Join CenTrio? CenTrio offers a dynamic and friendly work environment, dedicated to nurturing a top-notch team culture! Additionally, CenTrio offers an array of fabulous benefits and perks. Medical Benefits first day of hire Medical, dental, vision, Life & AD&D benefits Option of supplemental Life & AD&D benefits Company paid High-Deductible Healthcare Benefit Plan 401k plan with 5% match Training Opportunities and career progression Competitive salaries that reflect the value of skills and experience Dynamic and friendly work environment in a rapidly expanding industry with a national presence Remote, Hybrid, and In Office schedules available dependent on job responsibilities 24-hour Employee Assistance Program/Hotline Corporate discounts (Travel, Entertainment, Home, Auto, Apparel, Health and Wellbeing, and other various retail options) Conditions of Employment: Valid Washington State Driver's License Only authorized employees are permitted to use company vehicles, this includes Industrial trucks (forklifts, scissor lifts, etc.) and electric vehicles/golf carts. To be an authorized employee, you must be at least 21 years old, hold a current valid Washington Drivers' license and demonstrate a clean driving record. The driver must be on an approved list for company insurance purposes. Your driving record will be screened as part of the pre-employment process and annually in December. All certifications/licences must be up to date CenTrio strives to create a culture of health and wellness. As of December 1, 2021, and consistent with applicable state law, CenTrio will decline to hire individuals who use nicotine products. (WASHINGTON, COLORDAO, MICHIGAN, and TEXAS) Health, Safety & Environment (HSE) CenTrio maintains a steadfast commitment to a proactive safety culture, with HSE being a collective responsibility throughout the organization. Your HSE accountability also encompasses: Promote, ensure, and maintain a safe and healthy environment for your fellow workers and yourself so that everyone goes home injury-free Work in compliance with the provisions of the Occupational Health and Safety Act, Industrial Regulations, Environmental Protection Act and Regulations and HSE policies, programs, and procedures Responsible for identifying and reporting workplace HSE hazards and concerns to your supervisor immediately and providing solutions (if aware of any) to address these concerns as requested Immediate reporting of all work-related injuries/illness to your supervisor Adhere to various PPE requirements of the position which may include hearing protection, eye protection, hand protection, steel toe footwear, head protection, fall-protection, respirators (half-face and full-face)
    $113k-163k yearly est. 2d ago
  • Assistant Store Manager

    Sephora 4.5company rating

    Service manager job in Seattle, WA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $73.7k-86k yearly 2d ago
  • General Manager, University Village

    Veronica Beard 3.9company rating

    Service manager job in Seattle, WA

    The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $90k-100k yearly 3d ago
  • Assistant Operations Manager

    Altar'd State 3.8company rating

    Service manager job in Lynnwood, WA

    The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. Responsibilities Build effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent 2+ years' of retail or equivalent management experience Strong verbal or written communication skills
    $42k-62k yearly est. 1d ago
  • Assistant Store Manager

    Pop Mart

    Service manager job in Bellevue, WA

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $36k-43k yearly est. 4d ago
  • General Manager

    Hutchinson Consulting

    Service manager job in Seattle, WA

    GENERAL MANAGER - LUXURY SENIOR LIVING in Seattle, WA. Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care. Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care. Please send resumes to ****************************** Candidates MUST have authorization to work in the U.S.
    $68k-128k yearly est. 5d ago
  • TikTok Shop - Product Operations Manager, CRM

    Tiktok 4.4company rating

    Service manager job in Seattle, WA

    About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. About the team The Operations Product team at TikTok Shop builds the internal tools and platforms that empower our employees to perform their daily tasks efficiently. We create solutions like the operation workbench, management tools, and community tools to support our Account Managers, Business Development Team, and client-facing teams. Responsibilities * Become the Product Operations point of contact for the US Operation Product team (CRM), including products such as operation workbench, management tools, analysis tools community tools, etc., supporting our internal operation teams. * Work with our client-operation teams, to improve operational efficiency, reducing the amount of resources and time for product development. * Understand operation methods and workflow; establish mechanisms like building usage analysis of clients, collecting feedback on issues, scoring clients satisfaction; generate useful input for product teams and drive product implementation. * Work with our partner product teams, to improve product tools penetration. * Understand how to use CRM products: establish mechanisms like GTM training, user handbook and best practice; promote CRM products within US operation teams and drive the issues solved during this process.Minimum Qualifications * Bachelor's degree or above and a minimum of 3+ years of experience. * Understanding of business scenarios, processes, and rules, with the ability to distill complex workflows into key roles and actions, and translate them into clear, actionable product requirements. * Proven ability to thrive in a fast-paced environment with strong ownership, problem-solving, and collaboration skills. * Excellent analytical skills, with experience leveraging data to guide decisions and measure results. Preferred Qualification * E-commerce/CRM/SaaS product or operation experience preferred.
    $125k-183k yearly est. 60d+ ago
  • Duty Manager

    Philippine Airlines

    Service manager job in Seattle, WA

    Let your career see new destinations and let it soar to new heights. A top airline company is hiring and providing exciting opportunities. Why Join Us? One of the leading airlines in the Philippines Get a chance to enjoy travel perks for you and your family A collaborative work culture and environment Who Are We Looking For? A holder of any 4-year degree course With at least 10-12 years work experience in airport handling aspects Must have knowledge and skills in Passenger, Baggage & Ramp Handling and Station & Load Control functions Must have knowledge, if not experience, with Cargo Handling What's The Role All About? Assists the Station Manager in overseeing the operations of the Station (Passenger, Baggage, Ramp, Cargo Handling, Lounge Services (if applicable) and Ground Handling and providing leadership & direction in goal setting and efforts to achieve high level of standards Assists the Station Manager in ensuring that both PAL flights comprising departing, arriving and transit passengers to and from the Station are handled in accordance with the agreed service levels In the absence of the Station Manager, provides briefing to top management on the status of operations and daily situation of flights especially during abnormal conditions.
    $28k-37k yearly est. 2d ago
  • Technology Lead - Java/J2EE/Microservices

    Avance Consulting Services 4.4company rating

    Service manager job in Tukwila, WA

    Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Note: Client is willing to Provide the Re-location Assistance. Role: Technology Lead - Java/J2EE/Microservices Duration: Full TIme Location: Tukwila, WA Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience in IT. Preferred At least 2 years of hands-on Software Development experience in Java/J2EE platform • At least 1 year of experience working in Micro Services based architecture. • Knowledge in Pivotal Cloud Foundry (PCF), No SQL (MongoDB) is a plus • Knowledge on at least one Relational Databases and ORM technologies • Experience in designing and developing web/Data Warehouse applications. • Good working knowledge of OO concepts, Design Patterns, UML. • Experience in working in Agile and Iterative Development Methodologies • Experience with continuous integration and build tools such as Ant, Maven, Jenkins, etc. • Experience with Red hat Linux, Unix or Windows operating systems • Experience with application performance tuning, debugging and troubleshooting • Experience in working with Geo-diversified teams • Excellent Oral and Written communication skills, Customer Interfacing Skills and Documentation Skills • Ability to communicate complex ideas to technical and non-technical audience • Participate & drive requirements discussion with end-users/customers • Guide the development team • Document requirements • Develop UI wireframes • Design and Development of system • Create Test Plans • Perform Functional Testing including regression testing • Prepare build and deployments scripts • Deployment, Implementation and Post-production support • At least 2 years of experience in software development life cycle. • Analytical skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $114k-165k yearly est. 1d ago
  • Supervisor Outpatient Support Services

    Valley Medical Center 3.8company rating

    Service manager job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Supervisor, Outpatient Support Services JOB OVERVIEW: Responsible for the supervision of the staff and operations of the front desk support team. Duties include daily personnel oversight, performance tracking and coaching, clinical program support and process management of the front desk operations. Will serve as a liaison between the support services teams and clinical leadership. AREA OF ASSIGNMENT: Rehab Services & Lifestyle Medicine HOURS OF WORK: Typically, Monday - Friday; hours may vary based on department needs. RESPONSIBLE TO: Manager, Rehab Services & Lifestyle Medicine PREREQUISITES: * Bachelor's degree or specialty certification required. Four years of relevant and applicable experience may substitute degree requirement. * Minimum three years relevant customer service experience (including planning, organizing, and personnel issues). Previous experience in a health care facility preferred. * Minimum of two years of leadership experience (including staff and program development experience), and one year of direct supervisory responsibility preferred. * Must be proficient in using a computer keyboard. Familiarity with MS software, computer hardware, and troubleshooting. Experience with Epic electronic health record preferred. * Medical Terminology class completion preferred. QUALIFICATIONS: * Demonstrates ability to act independently. * Effective supervision, human resource, team building, and interpersonal skills required. * Able to work collaboratively with Manager & Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized. * Ability to work effectively in a rapidly changing environment. * Demonstrated flexibility and manageability of multiple demands. * Demonstrate excellent communication skills with patients, staff, and community in all situations. * Demonstrates high level of organization skills, supervising the day to day demands in a fast paced and constantly changing environment. * Excellent customer service skills and a patient focus. * Demonstrated ability to interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. * Knowledge of quality / Process Improvement techniques and philosophies, as appropriate to position. * Knowledge of health care trends and challenges. * Be able to lead or participate in regularly scheduled meetings. * Flexibility in daily schedule to support staffing needs and clinical oversight. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must possess ability to work independently, with a minimum of direction, and take initiative in problem solving. Must be able to interact professionally and effectively with a wide variety of people, including operations staff, providers, the general public and departments in VMC. Attention to detail and excellent organizational skills are essential. Must be able to function effectively in an environment with frequent interruptions and multiple tasks. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Supervisor. * Essential Responsibilities and Competencies: * Able to maintain professionalism at all times and use excellent communication and conflict management skills to meet referral, patient and staff needs. * Supervises support staff in day-to-day operations of the clinic, reflective of VMC mission and goals. * Maintain effective support staffing levels, respond to support staffing and volume fluctuations, manage employee schedules, timecards and adherence to attendance standards. * Maintains and improves Front Office operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs. * Accomplishes Front Office human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures according to employment regulations and VMC process/policy. * Assists in preparing Front Office/Department performance reports by collecting, analyzing, and summarizing data and trends. * Manage the development and maintenance of the support staff department policies and procedure manuals, competency documents, and staff educational tools. * Provide subject matter expertise and coaching to the front office team on the VMC systems, including, but not limited to, Epic and Aspect. * Organizes and coaches support staff members by ability, skills, and knowledge set. * Complete annual staff performance reviews for supervised staff. * Work with an individual employee to monitor or enhance performance related to a Performance Improvement/Action Plan as requested by the Manager. * Identify interpersonal conflicts in the work unit and implement solutions. * Attend management planning meetings, as the Manager feels appropriate or driven by organizational policy. * Coordinates the activities of supervised staff to meet patient needs utilizing appropriate resources and tools. * Assists the Leadership Team in ensuring effective financial planning and economic performance. Assists with budgeting as needed. * Maintains full knowledge of provider schedule templates, scheduling requirements, etc. for clinics the Patient Resource Center supports. * Manages the referral coordination work to include obtaining information needed for authorization and pre-authorization prior to scheduling, communicating with the practice regarding any clinical information needed and coordinating with the patient to schedule the appointment. * Assists in utilizing third party payer/insurance portals; has a detailed knowledge of insurance providers, their portals and their expectations for authorization approval. * Advocates for patients by helping them navigate through the system. * Complete Environment of Care rounding of department areas assigned to support staff at regular intervals and report status and any equipment or maintenance needs. * Manage the volunteer, student, and/or intern instruction and supervision in department tasks as assigned. * Manage the organization of information from quality assurance/process improvement projects and issues as related to support staff needs and create a smooth and efficient workflow. * Assist with the monitoring of the indicators for the department. Make changes as appropriate to meet targets. * Assist in the inventory of marketing/educational materials and activities as assigned. * Lead service recovery activities for the team. * Maintain excellent communication and rapport with referring providers and their medical staff offices. * Assist support staff in time of increased workload or temporarily reduced staff. * Monitors registration and referral work queues for quality, accuracy and timeliness. * Give feedback to Manager on capital and operating budgets, as well as staffing needs, to run a smooth and financially solvent department. * Assists Leadership Team on short- and long-term projects. * Take responsibility for providing the highest quality, safest and most effective service to every patient, every time. * Pursue excellence in service and professional growth. Dedicated to his/her own self-development and learning. * Other duties as assigned. Created: 1/21 Revised: 12/24, 11/25 Grade: NC-06 FLSA: NE Cost Center: 7213 Job Qualifications: PREREQUISITES: * Bachelor's degree or specialty certification required. Four years of relevant and applicable experience may substitute degree requirement. * Minimum three years relevant customer service experience (including planning, organizing, and personnel issues). Previous experience in a health care facility preferred. * Minimum of two years of leadership experience (including staff and program development experience), and one year of direct supervisory responsibility preferred. * Must be proficient in using a computer keyboard. Familiarity with MS software, computer hardware, and troubleshooting. Experience with Epic electronic health record preferred. * Medical Terminology class completion preferred. QUALIFICATIONS: * Demonstrates ability to act independently. * Effective supervision, human resource, team building, and interpersonal skills required. * Able to work collaboratively with Manager & Director to assure patient needs are met and clinic resources are efficiently scheduled and utilized. * Ability to work effectively in a rapidly changing environment. * Demonstrated flexibility and manageability of multiple demands. * Demonstrate excellent communication skills with patients, staff, and community in all situations. * Demonstrates high level of organization skills, supervising the day to day demands in a fast paced and constantly changing environment. * Excellent customer service skills and a patient focus. * Demonstrated ability to interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. * Knowledge of quality / Process Improvement techniques and philosophies, as appropriate to position. * Knowledge of health care trends and challenges. * Be able to lead or participate in regularly scheduled meetings. * Flexibility in daily schedule to support staffing needs and clinical oversight.
    $55k-72k yearly est. 8d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Service manager job in Seattle, WA

    Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Pay range starting at $29/hr+ based on experience Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29 hourly 2d ago
  • HOSPITAL CENTRAL SERVICES - SUPERVISOR

    University of Washington 4.4company rating

    Service manager job in Seattle, WA

    **Harborview Medical Centers Central Distribution** has an outstanding opportunity for a **Supervisor, Materials & Logistics** _WORK SCHEDULE_ Full Time In-Person Mon - Fri 6 am - 2:30pm _DEPARTMENT DESCRIPTION_ UW Medicine Supply Chain Materials & Logistics supports the delivery of high-quality patient care by ensuring the right supplies are available at the right time and place. We are committed to operational excellence, continuous improvement, and fostering a collaborative environment across all entities. _POSITION HIGHLIGHTS_ + Reports to the Manager, Materials & Logistics and leads daily operations at the entity level, including distribution, par management, and point-of-use technology. + Partners with internal stakeholders and peers across UW Medicine to implement and optimize system-wide supply chain strategies and improvement initiatives. + Supervises and develops staff, manages performance reviews, and contributes to budget planning while promoting UW Medicine's Mission and Core Values. _PRIMARY JOB RESPONSIBILITIES_ + Lead and support entity-level Supply Chain operations in alignment with UW Medicine's strategy, including standardized receiving, storage, inventory control, and distribution processes. + Supervise daily operations and staff, including scheduling, performance monitoring, evaluations, and acting on behalf of the Manager when needed. Recruit, hire, train, and mentor staff to support team development and succession planning. + Develop and maintain distribution procedures, systems, and training programs. Coordinate orientation and ongoing education for staff, including system-based training and documentation for the Materials Management Information System. + Monitor department KPIs, labor hours, and budget performance. Use analytics and dashboards to optimize inventory management, reduce obsolete stock, and improve replenishment processes. + Ensure compliance with Joint Commission, OSHA, and procurement separation of function practices. Maintain clean and organized supply areas and enforce inventory controls aligned with GAAP and UCC standards. + Serve as a customer service advocate, responding to requests professionally and efficiently. Conduct rounding of customer units to assess inventory needs and employee performance. + Participate in system-wide initiatives, project teams, and professional development activities to enhance supply chain performance and stay current with industry trends. _REQUIRED QUALIFICATIONS_ + Completion of a recognized Central Supply Technician course AND + Three years of technical experience involving sterilization of surgical trays, medical supplies, equipment and instruments in a hospital or institution central medical supply unit OR + High school graduation or equivalent AND + Four years of experience processing complex trays of surgical instruments and equipment OR + An equivalent of education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $77,112.00 annual **Pay Range Maximum:** $107,124.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $77.1k-107.1k yearly 36d ago
  • Supervisor Rehabilitation Services

    Providence Health & Services 4.2company rating

    Service manager job in Everett, WA

    The Supervisor is responsible for the supervision of Providence Regional Medical Center Everett Rehab, both Outpatient and Acute. The primary role is to develop and lead staff, maximizing the productivity of the department. This position will coordinate and monitor all therapy activities and supplies, supervise staff, lead and participate in therapy programs. Assists in budget and ongoing DOH and Joint Commission surveys. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. _Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row._ Required qualifications: + Bachelor's Degree in Physical Therapy, Occupation Therapy, Speech Language Pathology. + Washington Occupational Therapist License or + Washington Physical Therapist License upon hire or + Washington Recreational Therapist Registration upon hire or Washington Speech Language Pathologist License upon hire. + National Provider BLS - American Heart Association upon hire. + 2 years of Adult rehabilitation in acute and/or outpatient practice setting - combination of clinical and supervisory experience. Preferred qualifications: + Progressive responsibility for and experience with OT, PT and SLP in adult rehabilitation, with supervisory/leadership experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 399405 Company: Providence Jobs Job Category: Rehabilitation Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3002 ACUTE REHAB WA PRMCE COLBY Address: WA Everett 1321 Colby Ave Work Location: Everett Medical Ctr Colby-Everett Workplace Type: On-site Pay Range: $61.73 - $97.45 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $49k-81k yearly est. Auto-Apply 8d ago

Learn more about service manager jobs

How much does a service manager earn in Redmond, WA?

The average service manager in Redmond, WA earns between $51,000 and $143,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Redmond, WA

$86,000

What are the biggest employers of Service Managers in Redmond, WA?

The biggest employers of Service Managers in Redmond, WA are:
  1. Gold's Gym
  2. United Dominion Realty Trust
  3. Direct Staffing
  4. Rivian
  5. College Success Foundation
  6. Plymouth Housing
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