Workforce Management Manager $90,000-$110,000
Service manager job in Vallejo, CA
Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability.
Responsibilities:
This position will create value for the company by forecasting and identifying staffing needs alongside working with the recruiting team.
Qualifications:
Outstanding leadership, team motivator to drive results, and a leader of change.
Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas.
Comfortable presenting in a group setting.
Provide guest service according to Six Flags Entertainment Corporation standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintain cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Outstanding leadership, team building and motivational skills.
Excellent Communication skills, able to communicate using different avenues.
Ability to work in a fast-paced environment and adapt to change on a moment's notice.
Recognizing quality employees and develop future leadership.
Auto-ApplyField Service Manager
Service manager job in Livermore, CA
Job title:
Field Service Manager
Reports to:
Senior Field Service Manager
Compensation:
$130,000-$140,000 Base plus variable compensation
The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement.
Duties and responsibilities:
High Level Business Objectives:
Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region.
Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability.
Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals.
Provide training and billable service work as required
Services Leadership:
Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base.
Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company.
Assess performance of service technicians.
Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company.
Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them.
Maintain technician staffing at appropriate levels for business requirements.
Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing.
Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand.
Compliance/Miscellaneous:
Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements.
Maintain a clean, safe, working environment.
Attend training with the Sullair factory to stay current on product offerings and technologies.
Travel as required to drive business activity and attend training. 80% Field / 20% Office
Demonstrate flexibility/teamwork as additional items will be required to help grow the business.
May involve multi-branch location responsibilities
Education:
Associate degree preferred but not required.
Technical Training/Certifications in the compressed air industry is a plus.
High School Diploma Required
Position Requirements:
Five plus years field service experience in the compressed air industry.
Proven leadership experience with strong written and verbal communication.
Strong understanding of Microsoft office suite.
Experience with ERP systems a plus.
Direct reports:
Service Technicians
The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Regional General Manager
Service manager job in Newark, CA
Responsible for all aspects of package gas sales, hard-goods sales, local cylinder production, and local cylinder distribution and regional back office operations. Responsible for small bulk gas sales in collaboration with Region Bulk Sales Manager (as applicable).
Develop and manage the team to operate the business safely and profitably so MTG has zero accidents and above market growth in sales (net market share increase) and profit while building a sustainable business.
Lead customer facing activities to aggressively grow profitable sales across the regional business.
Select, develop and coach key managers as part of the Zone Management team as well as develop potential top-performers as future manager potentials.
Coordinate and collaborate with Marketing, SHE, Supply Chain and Operations teams on safe, efficient, and profitable operations in every aspect of the business. (Includes asset operation and management, identification of cost reduction programs, service improvement opportunities, and participation in key projects for the company and zones).
Experience:
- Ten years or more Direct Management experience in Industrial Gas/Distribution business, either as a manufacturer, distributor and/or supplier to the industry.
- Three years or more of Sales and Operations Management, P & L responsibility of a business/unit, management of large teams of diverse performers.
- Manage of Managers, Budgeting and planning, Sales Coaching and sales negotiations.
- Personnel Management of geographically dispersed field operations and/or significant multi-function operation.
- Training/Certifications/Licensures: Sales and Management training, Product knowledge, coaching and managing large organizations.
Education
- BS Engineering (Chemical preferred) or Business Administration (MBA preferred), or equivalent experience in General Management and Leadership Roles in Industrial Gas Business.
Sr. Field Ops Support Manager
Service manager job in San Jose, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Superintendent, Service & Maintenance
Service manager job in Palo Alto, CA
High-end Residential Construction Superintendent - Service & Maintenance
For over 40 years, Pete Moffat Construction has earned a reputation for building beautifully designed, enduring homes rooted in craftsmanship, integrity, and lasting relationships that continue after build completion and transition to the maintenance of properties, including small projects and renovations. Our success stems from the trust we've cultivated with clients, trade partners, and our dedicated team.
We foster a collaborative and supportive environment where our team members are encouraged to grow professionally while contributing to projects that reflect the highest standards of residential construction. If you're passionate about detail-driven, high-quality work and want to make a meaningful impact on every project, we'd love to hear from you.
We are currently seeking a seasoned Superintendent to join our team of professional, well-rounded, and creative individuals servicing, maintaining, and managing small projects and renovations of high-end, well-crafted homes. As an integral member of our Service and Maintenance team, working with Project Managers, you will oversee small projects and renovations planning, organizing, and managing staff, subcontractors, and schedules. In this highly collaborative role, you will also partner closely with the Project Manager to review work in progress and collaborate to ensure the project stays on schedule and on budget, with a focus on quality, efficiency, and client satisfaction. Our ideal candidate will have a strong interest in craftsmanship and building science.
Role Responsibilities
Leading and managing subcontractors, communicating job expectations, planning, and monitoring performance, while adhering to policies and procedures
Contributing construction information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards
In partnership with Project Manager, defining project scope; scheduling, coordinating staff and sub-contractors; resolving issues/problems as they arise; evaluating and implementing change orders
Qualifications and Skills
A minimum of 7-10 years of experience, preferably in high-end construction
Experience in supervising construction projects and staff
Well-versed in quality management, budget, and profitability management
Solid mechanical and logical thinking, ideally with background strength in engineering and/or construction management, with a natural ability to troubleshoot and problem solve
Strong organizational skills with the ability to work in a fast-paced environment and prioritize multiple assignments while maintaining attention to detail
Excellent interpersonal skills, able to communicate effectively and professionally with owners, public officials, field workers, and subcontractors
Proficiency in communicating via email, and utilizing Google's G Suite, Bluebeam or similar takeoff software, scheduling software, and online construction document management software such as PlanGrid
Physical Requirements
Able to lift up to 50 lbs
Physical ability to work indoors and outdoors; sit, stand, reach, twist, turn, kneel, bend, stoop, squat, crouch, lift, carry, and push tools, equipment, and supplies weighing 25 pounds or more
Climb ladders
Salary and Benefits
Competitive compensation package
Health insurance and dental reimbursement plan
Paid time off plan and additional holidays
401K plan
ESOP (Employee Stock Ownership Plan)
Location
Our office is located in Palo Alto, and our team services homes spanning the peninsula up to San Francisco.
Local candidates only. Please submit your resume with employment history, educational background, and experience, including professional certifications and specialized training.
This position is not eligible for immigration sponsorship.
PMC is not working with third-party recruiters or staffing agencies for this role. Please do not contact PMC employees regarding this position. Unsolicited outreach or resumes will not be considered, and no fees will be paid.
Pete Moffat Construction is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected by applicable law.
Division Manager
Service manager job in San Francisco, CA
Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders.
Essential Duties
Oversee the daily operations of the division.
Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed.
Oversee personnel of sales, technicians, and other administrative employees.
Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees.
Foster a collaborative and high-performing work environment while addressing employee relations issues.
Allocate resources including personnel, equipment, and materials.
Serves as a point of contact for clients, addressing their inquiries, concerns, and needs.
Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards.
Support the training and development of their staff.
Maintain detailed records of projects, resource usage, safety compliance, and other records.
Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges.
Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion.
Ability to foster a collaborative and cohesive team environment.
Ability to travel as needed
Valid Driver's License
Qualifications
Proven experience in a managerial role.
Strong leadership and team management skills.
Excellent communication, problem solving, and decision-making abilities.
Ability to manage multiple projects and teams simultaneously.
In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus.
Proficiency in Microsoft office programs
5+ years of managerial or supervisory experience in a related industry
Bachelor's degree in business administration or related field (Preferred)
Experience budgeting, scheduling, and resource allocation.
Related Experience
5 years in a management role in a similar industry
Safety/Physical Requirements
Ability to lift up to 25 lbs.
Sedentary position with walking and standing required often
Some climbing, lifting, and pulling
Education
Highschool diploma or equivalent
Bachelors Degree preferred
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements
Reports to: Vice President
Pay Rate: $95,000-$150,000 per year
Classification: Exempt, Full-Time, In Person
Supervisory: Yes.
Sr Strategic Analytics and Operations Manager
Service manager job in Santa Clara, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As the Sr. Manager of Strategic Analytics and Operations, you will hold a pivotal, high-visibility role collaborating across Strategy, Post-Sales and Cross functional teams (Services, Product, Engineering, IT, Sales, Operations). You will be a direct thought partner to senior leadership, using data-driven insights to solve the most complex challenges facing the business. You will lead high-impact initiatives that shape our corporate strategy, drive operational excellence, and optimize efficiency at scale. This position is ideal for a leader with a strong analytical background who thrives on structuring complex problems into actionable strategy and is passionate about driving tangible business results.
Your Impact
Strategic Leadership & Problem Solving: Lead high-value strategic initiatives by structuring and breaking down complex business problems. You will develop and test hypotheses, conduct rigorous analysis (e.g., market sizing, competitive assessments, business/financial models), and deliver clear, compelling recommendations to executive-level audiences.
Data-Driven Insights, Analytics, and Visualization: Develop, monitor, and own the critical KPIs and dashboards that guide key business decisions, including , providing actionable insights that empower product, engineering, and finance teams.
Operational Excellence: You will design, develop and manage complex projects and large-scale transformations from end to end, ensuring execution and value realization.
Cross-Functional Partnership: Work collaboratively across a diverse set of stakeholders, including executive leaders and teams in product, engineering, and finance. Build strong relationships and lead through influence to gather information, co-create deliverables, and drive alignment.
Team Leadership & Mentoring: Drive change across the organization by wearing multiple hats (strategy, project management, analytics, and execution). Provide coaching and mentorship to junior members of the team, taking a personal interest in their professional growth.
Qualifications
Your Experience
8+ years of relevant work experience in management consulting, corporate strategy, business operations, strategy & operations, business analytics
3+ years experience with SQL, BigQuery, Tableau
Robust analytical, quantitative, and modeling skills with a proven ability to synthesize complex information and large datasets into actionable executive-level insights
Hands-on AI experimentation and technology experience preferred
Proven record of leading high-impact initiatives, managing projects, and driving change in a cross-functional environment
Exceptional verbal and written communication skills, with the ability to present complex business and technical concepts effectively to senior leadership
A collaborative team player and independent thinker; a self-starter who thrives in fast-paced, high-growth environments with minimal supervision
Experience in the Enterprise Technology sector is a plus
MBA or an advanced degree in a quantitative field (e.g., Math/Statistics, Economics) is strongly preferred
Additional Information
The Team
You will be embedded within our Business Insights team within Support Operations, a highly collaborative and dynamic group that directly influences the performance of the organization. The team works cross-functionally with senior leadership, business stakeholders, and support teams to drive improvements and deliver actionable insights that have a direct impact on the success of the business. By joining this team, you will gain a deep understanding of key business systems and processes while contributing to critical decisions that shape our support operations.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153000 - $247500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Senior Operations Manager
Service manager job in Concord, CA
Senior Manager, Reagent Manufacturing & Planning Operations
Employment Type: Temp to Perm
Compensation: $160,000-$175,000 annually + 10-15% bonus
About the Role
We are seeking a highly skilled Senior Manager to lead and scale Reagent Manufacturing and Planning Operations in a high-growth, highly regulated environment. This role will be responsible for building the manufacturing organization, optimizing production planning, driving operational excellence, and partnering cross-functionally to enable rapid year-over-year growth. The ideal candidate brings strong leadership, a scale-up mindset, and deep experience in GMP/ISO13485 reagent or consumable production.
Essential Functions
Build & Scale Reagent Manufacturing Operations
Develop, expand, and mature reagent production processes to support rapid growth.
Build a high-performing manufacturing team through hiring, onboarding, training, and talent development.
Define long-term manufacturing strategy, including capacity expansion, automation, and facility/equipment scaling.
Lead technology transfers from R&D into Manufacturing, ensuring scalable, validated, and repeatable processes.
Production Planning for Scale
Architect a robust end-to-end planning function, including demand review, capacity modeling, MPS creation, and scheduling.
Implement planning systems (MRP, forecasting models, dashboards) for both short-term execution and long-term scalability.
Strengthen inventory strategy across raw materials, WIP, and finished goods.
Identify capacity constraints and develop mitigation strategies for labor, equipment, materials, and process bottlenecks.
Operational Excellence & Systems Implementation
Drive a Lean/continuous improvement culture to increase throughput and reduce scrap.
Establish SOPs, documentation, training programs, and quality systems that support predictable scale-up.
Lead site readiness for audits, certifications, and regulatory inspections.
Collaborate with Engineering on automation, process control systems, and technology adoption.
Cross-Functional Leadership in a High-Growth Environment
Partner with R&D, Product Development, Quality, Engineering, Supply Chain, and Finance to align operational plans.
Serve as a key contributor to S&OP with forward-looking capacity, inventory risk assessments, and cost insights.
Ensure reagent availability to support commercial launches, new product introductions, and changing field demand.
Other duties as assigned.
Competencies
Scale-up mindset with ability to anticipate future operational needs.
Strong people leadership and team development.
Operational rigor and process-driven thinking.
Effective cross-functional collaboration and influence.
Data-driven decision-making (forecasting, dashboards, planning models).
Continuous improvement orientation.
Proven experience supporting rapid scale-up in volume, product mix, facility capacity, or team size.
Strong understanding of GMP/ISO13485 and reagent manufacturing processes.
Demonstrated success implementing planning systems, MPS, and capacity models.
Ability to thrive in a fast-paced, evolving environment while building structure for long-term stability.
Experience in biotech, diagnostics, MedTech consumables, or related fields preferred.
Experience implementing or redesigning ERP/MRP systems preferred.
Background in Lean Six Sigma, automation, or continuous improvement initiatives preferred.
Success Measures / KPIs
Build a scalable reagent production team and organization structure.
Implement or enhance ERP/MRP planning tools and dashboards.
Expand reagent manufacturing capacity to meet growth projections.
Improve throughput, yield, and batch success rates while reducing scrap and variability.
Establish a stable MPS process with high schedule adherence.
Enable successful new product launches and technology transfers.
Strengthen quality, compliance, and documentation for scale.
Supervisory Responsibility
This position directly manages the Reagent Manufacturing and Supply Chain/Procurement departments, including hiring, training, performance management, promotions, and reviews.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Service Delivery Manager
Service manager job in Menlo Park, CA
Service Delivery Manager is the interface between the offshore team and Client leadership.
Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process
Responsibilities
- Serve as the main point of contact for the Program Manager
- Host a weekly 1:1 meeting with the Client Program Manager
- Serve as the first escalation point of contact for program execution
- Report and mitigate blockages, delays and complications
- Communicate plan/updates/status to Client stakeholders
- Perform postmortem failure analysis and build a process of improvement
- Demonstrate ability for independent problem solving and self-learning
Qualifications
- 20+ years of overall experience with 10+ years in Leading Testing projects
- Experience with a track record of managing large programs involving globally distributed team
- High knowledge of all QA methodologies and standards
- Excellent numerical skills and understanding of data analysis/statistical methods
- Excellent people management skills while managing large globally distributed teams
- Possess qualities like great attention to detail and ability to define, experience in tracking KPIs and SLAs
- Excellent report the same back to client
- Have excellent organizational and leadership abilities in addition to experience of interfacing with third party vendors
- Ability to work in a fast-paced environment involving multiple stakeholders based in different locations
Imaging Services Assistant Manager
Service manager job in Los Gatos, CA
Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care
Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care.
If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply.
Position Summary
The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience.
This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT).
Key Responsibilities
Operational Leadership
• Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow.
• Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance.
• Maintain a culture of safety, service excellence, and team collaboration.
Clinical & Technical Duties
• Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT).
• Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications.
• Ensure equipment functionality, coordinate maintenance, and uphold quality control standards.
• Promote consistent adherence to imaging protocols and established clinical best practices.
Regulatory & Quality Compliance
• Assist with maintaining readiness for regulatory inspections and accreditation reviews.
• Support department documentation, QA audits, safety protocols, and compliance programs.
• Participate in continuous improvement initiatives that enhance patient safety and imaging quality.
Communication & Collaboration
• Work closely with technologists, physicians, radiologists, and administrative personnel.
• Communicate workflow changes, department updates, and performance expectations to staff.
• Provide operational insights to leadership to support planning, budgeting, and departmental goals.
Required Qualifications
• Associate degree in Radiologic Technology or equivalent educational background.
• Active ARRT certification and state Radiologic Technologist license.
• Computed Tomography (CT) certification or documented CT competency is required.
• Current BLS certification.
• Experience performing imaging procedures in a CT environment.
• Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred.
• Proficiency with PACS, RIS, and EMR systems.
• Strong communication, leadership, and problem-solving skills.
Preferred Qualifications
• Experience overseeing or supporting multiple imaging modalities.
• Familiarity with quality control programs, imaging accreditation processes, or regulatory standards.
• Ability to manage multiple priorities in a fast-paced clinical setting.
Schedule & Work Environment
• Full-time position, primarily weekday shifts.
• May require occasional flexibility based on departmental needs.
• Role involves standing, moving equipment, and assisting patients during procedures.
Why Work With Us?
• Competitive pay and opportunity for advancement
• Supportive leadership environment
• Exposure to a wide range of imaging modalities
• Meaningful role contributing to patient care excellence
Operations Manager III
Service manager job in Cupertino, CA
Senior Fraud Operations Specialist Duration: Contract
As a Senior Operations Specialist, candidate will lead initiatives aimed at enhancing customer support processes with cross-functional teams (including client's contact centers) and managing high-priority escalations that standard processes struggle to resolve.
This includes collaborating closely with cross-functional teams to detect, mitigate, and prevent fraud and scam activity impacting client's store credit and gift card products and, while supporting key projects designed to safeguard client's customers.
Responsibilities:
Manage executive escalations related to store credit and gift card fraud, ensuring timely resolution and alignment with Client's fraud mitigation strategies.
Lead special projects to improve fraud detection, mitigation, and prevention measures, specifically for store credit and gift card products.
Oversee and refine customer support processes to handle fraud-related cases efficiently, including managing communications with internal teams and external partners.
Track, analyze, and prioritize fraud-related issues in testing and production environments; coordinate with engineering and partners to resolve issues swiftly.
Conduct end-to-end testing for fraud prevention initiatives, providing regular updates and documentation on testing progress.
Support program management, reporting, and documentation for fraud and risk initiatives, ensuring compliance with evolving industry standards.
Monitor performance metrics related to fraud detection and partner performance, issuing alerts and providing actionable insights to business teams.
Key Qualifications:
Deep understanding of store credit and gift card products, including fraud risks, scam scenarios, and risk management best practices.
Expertise in fraud prevention, compliance, and risk management controls within the payments industry.
Proven experience in designing and optimizing customer support processes to enhance service efficiency and response times.
Strong analytical and critical thinking skills, with a proactive, innovative approach to fraud prevention.
Excellent written and verbal communication skills, able to clearly convey findings and updates to stakeholders at all levels.
Collaborative and adaptable team player, with the ability to thrive in a dynamic, fast-paced environment.
Exceptional attention to detail, with proven project management experience in operational support.
Schedule Notes:
Hybrid schedule (Tues-Thurs onsite, Monday to Friday remote) 6 Infinite Loop Cupertino, CA IL06
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60 - $70
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Environmental Division Manager
Service manager job in San Jose, CA
The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion.
Essential Duties and Responsibilities
· develop and execute a business development plan and strategy
· estimate and manage projects
· build and add to field crews
· Supervise day-to-day field operations for hazardous material abatement projects
· Ensure adherence to safety procedures, regulations, and site-specific plans
· Conduct pre-job planning and daily briefings with crews
· Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed
· Maintain accurate project documentation including logs, permits, and incident reports
· Communicate with project managers, clients, and inspectors throughout project lifecycle
· Monitor crew performance and provide on-the-job guidance and training
· Coordinate logistics related to equipment, materials, and transport of hazardous waste
· Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits
· Respond to emergencies, incidents, and inspections as required
· Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements
Must-Have Qualifications
· At least 10+ years of direct supervisory experience in hazardous material abatement.
· Current certifications (if expired, no more than a year):
· OSHA 30
· HAZWOPER (40-hr)
· Confined Space Entry Training
· NFPA Electrical Safety Training
· First Aid/CPR
· Asbestos Supervisor Certification
· Lead Supervisor Certification
· Residency or willingness to commute within 25 miles of the SF Bay Area
· Strong working knowledge of relevant federal, state, and local abatement regulations
· Demonstrated leadership skills with ability to build, and train and direct field crews
· Valid driver's license with a clean driving record
· Ability to lift 50+ lbs and wear full PPE, including respirator equipment
· Must be able to work fully on-site and in physically demanding conditions
Work Environment and Physical Demands
· Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments
· Requires frequent standing, walking, bending, lifting, and use of protective gear
· Must be able to respond quickly to on-site issues and emergencies
· Travel to job sites within the Bay Area required
Compensation & Benefits
· Salary Range: $90,000 - $125,000/annually
· Health and Dental insurance.
· Company vehicle or mileage reimbursement.
· Paid time off
· Valid driver's license and clean driving record preferred.
General Manager
Service manager job in Fremont, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
Store Manager
Service manager job in San Jose, CA
ABOUT US:
About IICOMBINED
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Assistant Store Manager (Part Time)
Service manager job in San Francisco, CA
About the The New Bar:
Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself.
Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Assistant Store Manager to support the success of our retail store in San Francisco.
What we do:
We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them.
We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone.
The Role:
As The New Bar's Assistant Manager, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail leaders serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for leading the team, driving consultative sales and ensuring our customers have the best experience each time they visit our store. You will also drive our brand through community engagement and campaign activation.
This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed.
Rate of Pay: $24-26/hr +2% sales commission, uncapped
Core Responsibilities:
Drive Results: understand metrics to achieve store sales goals
Train, Develop & Lead: Support and coach team members, uphold store standards, and help maintain a positive, collaborative culture
Build Customer Base: Greet, guide, and walk customers through the sales process
Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect)
Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store
Tasks Behind the Scenes: Receive deliveries, update inventory, open and close store
Stay Up-to-Date: Support monthly team meetings/trainings
Engage the Community: collaborate with internal and external partners to organize and promote events and activations
Qualifications:
Must Have:
Prior Leadership Experience: you've trained and led a team to exceed defined goals
Business Acumen: you understand how to leverage KPIs and measure results
Penchant for Persuasion: you like to sell, be it products, services or ideas
Excellent Communication Skills: you're an active listener with an eagerness to educate
Bias Toward Action: you are excited by challenging work and open to change
Creative Thinking: you bring ideas to the table to elevate the consumer experience
Curiosity Mindset: you have a drive to learn and are always looking for ways to improve
Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes
Nice to Have:
Community Engagement: you've led community events and engaged with vendors
Merchandising: you've set up campaigns and tracked the results of your efforts
Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings
Physical Requirements:
This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include:
Standing and walking for extended periods
Reaching, bending, and general mobility around the sales floor
Lifting, carrying, and moving products up to 30 lbs
Navigating stairs to access back-of-house inventory
TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws.
Benefits and Perks:
20% Employee discount
Be the first to know: sample new products as they come to our store
Welcoming community, open minds, and an environment of trust
Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs.
The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law.
This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
Assistant Store Manager, San Jose
Service manager job in San Jose, CA
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of color and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Job Description
An opportunity exists for an Assistant Store Manager to join our San Jose Valley Fair team. The Assistant Store Manager will partner with the Store Manager in leading a team of passionate brand ambassadors whilst embodying the Zimmermann brand: bringing optimism, creativity, and sophistication in everything they do. Inspire the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Key Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
Qualifications
Proven experience in a similar leadership role or client service environment
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
In addition to the base salary, Assistant Store Managers are also eligible for commission on all sales.
At Zimmermann, we believe in rewarding excellence. Our commission structure is designed to motivate and recognize your contributions to both personal and store sales performance. You'll earn a competitive commission on all personal sales for the month, providing you with the opportunity to significantly enhance your earnings based on your success.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Assistant Manager - Santana Row
Service manager job in San Jose, CA
Makers Market is searching for an entrepreneurial, creative, and experienced Assistant Store Manager for our vibrant location in Santana Row. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you!
Our Assistant Store Manager helps set the tone for the store and our team. As the face and voice of Makers Market, you will bring our brand to life while also creating an inspiring and memorable experience for our customers. As Assistant Manager, you will help manage the day-to-day functions of the store alongside the Store Manager, including achieving sales goals, staff management, education and training, customer service, visual merchandising, and maintaining brand standards.
Makers Market is growing both online and in brick-and-mortar storefronts and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made.
What You'll Need - Job Requirements
Minimum 3 years in Retail, preferably with a specialty or boutique retailer.
Preferably a bachelor's degree in Business, Merchandising, or Art.
Proven track record of achieving sales goals.
Creative.
A good sense of style and aesthetics.
A passion for handmade products, Made in America, and Maker Movement. Appreciation of good craftsmanship and design.
Self-starter. Resourceful and excellent problem solver.
Superior customer service and relationship building skills. A friendly, helpful disposition. Enjoy interacting with people in a genuine and energetic way.
Strong communication skills.
Excellent organizational skills and attention to detail.
Motivated to set and reach goals.
Reliable, dedicated, and loyal.
Can-do attitude, team player, and willing to do what is needed to make the business successful.
Flexible with availability to work evenings, weekends, and holidays when needed.
What You'll Do - Job Responsibilities
Help the store manager ensure sales goals are met, while also meeting own sales objectives. This may involve ongoing staff training, feedback on merchandise needs, partnering with other local businesses, and community outreach.
Maintain a strong and friendly presence on the sales floor. Lead other staff by example.
Assist with merchandising the store to support our hip, stylish aesthetic.
Serve as brand ambassador by engaging customers, sharing company mission and providing product knowledge.
Take the lead sales role in the store daily.
Help train staff and ensure they are achieving their goals, following store procedures, and completing daily responsibilities.
Assist the store manager with running the day-to-day Store Operations (including opening/closing, cash reconciliation, cleaning and light maintenance)
Maintain store environment. Ensure front and back of the store stays organized and clean and merchandising stays fresh and inviting.
Help supervise special events such as Maker Trunk Shows and Outdoor Craft Fairs
Ensure all incoming shipments are reconciled, signed off, and properly priced.
Maintain Inventory accuracy. Assist with product shipments and monitoring back stock levels.
Discuss sales analytics with Manager and contribute ideas for team improvement.
Grow clientele through capturing customer emails, developing customer relationships, and building brand awareness
Coaching and developing a high level of salesmanship and maker knowledge in staff.
Oversee and execute weekly stock counts.
Follow-up on special customer orders.
Process damages.
Communicate with makers when needed.
Division Manager
Service manager job in San Jose, CA
Responsible for overseeing the operations and financials of the division. Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth. Our Division Managers have strong leadership and interpersonal abilities to help their teams' overcome obstacles and grow other strong leaders.
Essential Duties
Oversee the daily operations of the division.
Develop and manage division budgets. Monitor financial performance and profitability, improving efficiency and reducing costs where needed.
Oversee personnel of sales, technicians, and other administrative employees.
Lead, mentor, and manage a team of project managers, supervisors, technicians, and other administrative employees.
Foster a collaborative and high-performing work environment while addressing employee relations issues.
Allocate resources including personnel, equipment, and materials.
Serves as a point of contact for clients, addressing their inquiries, concerns, and needs.
Ensure all work is completed in accordance with local, state, and federal fire protection regulations. Promote and enforce safety protocols and compliance standards.
Support the training and development of their staff.
Maintain detailed records of projects, resource usage, safety compliance, and other records.
Provide regular updates and reports to senior leadership on division performance, key metrics, and operational challenges.
Collaborate with senior management to develop and execute division strategies and business plans. Identify opportunities for growth and expansion.
Ability to foster a collaborative and cohesive team environment.
Ability to travel as needed
Valid Driver's License
Qualifications
Proven experience in a managerial role.
Strong leadership and team management skills.
Excellent communication, problem solving, and decision-making abilities.
Ability to manage multiple projects and teams simultaneously.
In-depth knowledge of alarm codes, alarm design, and installation best practices. Familiarity with California-specific regulations is a plus.
Proficiency in Microsoft office programs
5+ years of managerial or supervisory experience in a related industry
Bachelor's degree in business administration or related field (Preferred)
Experience budgeting, scheduling, and resource allocation.
Related Experience
5 years in a management role in a similar industry
Safety/Physical Requirements
Ability to lift up to 25 lbs.
Sedentary position with walking and standing required often
Some climbing, lifting, and pulling
Education
Highschool diploma or equivalent
Bachelors Degree preferred
A combination of appropriate education and experience may be substituted for the minimum education and experience requirements
Reports to: Vice President
Pay Rate: $95,000-$150,000 per year
Classification: Exempt, Full-Time, In Person
Supervisory: Yes.
Environmental Division Manager
Service manager job in Fremont, CA
The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion.
Essential Duties and Responsibilities
· develop and execute a business development plan and strategy
· estimate and manage projects
· build and add to field crews
· Supervise day-to-day field operations for hazardous material abatement projects
· Ensure adherence to safety procedures, regulations, and site-specific plans
· Conduct pre-job planning and daily briefings with crews
· Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed
· Maintain accurate project documentation including logs, permits, and incident reports
· Communicate with project managers, clients, and inspectors throughout project lifecycle
· Monitor crew performance and provide on-the-job guidance and training
· Coordinate logistics related to equipment, materials, and transport of hazardous waste
· Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits
· Respond to emergencies, incidents, and inspections as required
· Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements
Must-Have Qualifications
· At least 10+ years of direct supervisory experience in hazardous material abatement.
· Current certifications (if expired, no more than a year):
· OSHA 30
· HAZWOPER (40-hr)
· Confined Space Entry Training
· NFPA Electrical Safety Training
· First Aid/CPR
· Asbestos Supervisor Certification
· Lead Supervisor Certification
· Residency or willingness to commute within 25 miles of the SF Bay Area
· Strong working knowledge of relevant federal, state, and local abatement regulations
· Demonstrated leadership skills with ability to build, and train and direct field crews
· Valid driver's license with a clean driving record
· Ability to lift 50+ lbs and wear full PPE, including respirator equipment
· Must be able to work fully on-site and in physically demanding conditions
Work Environment and Physical Demands
· Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments
· Requires frequent standing, walking, bending, lifting, and use of protective gear
· Must be able to respond quickly to on-site issues and emergencies
· Travel to job sites within the Bay Area required
Compensation & Benefits
· Salary Range: $90,000 - $125,000/annually
· Health and Dental insurance.
· Company vehicle or mileage reimbursement.
· Paid time off
· Valid driver's license and clean driving record preferred.
General Manager
Service manager job in San Jose, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.