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Service manager jobs in Reno, NV

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  • Field Service Manager - West Coast

    Separators

    Service manager job in Reno, NV

    Separators is North America's leading independent provider specializing in the service, repair, and remanufacturing of Alfa Laval, Tetra Pak and Westfalia centrifuge equipment. We have various offerings, from service and parts to automation technology and consulting, but above all else, Separators is a service company. We serve the needs of our customers and focus on keeping their facilities and their equipment running at optimal levels .We serve our employees by providing the resources and support they need to not only complete their job but to be successful in their work . Throughout Separators there is a commitment to teamwork, which does not always mean working together, but it does mean working in the same direction. As we continue to grow as a company and work with more client, we're on the lookout for individuals to join our team in the Reno, NV are a. Job Summa ry:The Field Service Manager plays a vital role in demonstrating the characteristic of the “Separators Way” by leading the services and solution operations of the field service department in the West Coast region of the U.S. This position, preferably based out of Reno, NV, is directly responsible for assigned field service team personnel and involves overseeing the maintenance and repair of systems, coordinating technical, operational and field service teams to ensure high levels of client satisfaction and operational excellence. The Field Service Manager contributes to identifying continuous improvements opportunities, enhancing the field service department through strategic planning, supporting company objectives, maintaining high service performance and ensuring customer service satisfacti on. The Separators Way:Passionate about the success of our customers and our busin ess.Empowered with high expectations to deliver consistent excellence to our customers, remembering that our customers are both external and inter nal.Committed to “rowing the same direction”, working as a team first to deliver consistent results as individu als.A willingness to consistently work hard, tenacious enough to overcome obstacles and a curiosity to solve problems to make the business better. Willing to fail and try again. Be gri tty.Processes and tools that assist the team by providing the guidance and information needed to positively impact the busin ess.Doing everything the “right way” by adhering to our core values of Customer Ser vi ce, Continuous Improvement, Mutual Respect, Integr ity, and T r ust. Job Responsibili ties:Ensure the highest safety practices are employed. Investigate all safety issues and near misses and adjust safety practices accordi ngly.Monitor and provide team and/or individual feedback to Key Performance Indica tors.Implement and monitor necessary processes to ensure service jobs and BOM's are prepared in adv ance:Parts shipped to and received at the customer plant in time for scheduled se rvice Customer is contacted in advance by the service technician doing th e job Ensure service technician expertise is appropriate for client needs Ensure service technicians are fully supplied with provisions including clothing, PPE, tools, electronics, etc.Ensure all Bill of Material (BOM) for machines is accurate and up to date.Trai ning:Develop, implement and maintain a routine training program for the depart ment.Ensure each service technician is properly trained on the most common separator brand and m odel.Ensure service manuals are available and accessible to all service technic ians.Maintain training records and ensure training is provided to fill gaps.Ensure all safety training is implemented and docume nted.As needed, provide job specific technical and training support to the service technic ians.Manage all warranty disputes with the customer and the appropriate internal parties to best retain customers and maximize return on sales for the com pany.Coordinate with field service scheduler monitoring that all jobs are properly scheduled, maintaining productivity and regional cove rage.Collaborate with other departments as needed for projects and support. Communicate with service technicians during project implementation maintaining control of pre and post work activ ities Implement and actively monitor a process to ensure unused service parts are returned promptly, expense reports are completed timely, and service reports are completed accurately and timely toward the goal of meeting customer expectations and minimizing order bac klog.Review all service reports. Identify opportunities for improved service and customer processes concerns or improvements. Address these specific concerns with the service tech, VP of sales, VP of Ops and/or customer as appropriate. Forward and discuss opportunities to the appropriate department man ager.When appropriate, ensure that after-hours calls are addre ssed.Make a minimum of two (2) site visits per month. Maintain onsite presence for complex proj ects.As needed, work directly with each of the service technicians at a customer location to ensure compliance with internal/customer requirements, evaluate performance, provide coaching, training and feedback on their performance. Establish a minimum of two (2) check-ins with direct reports mon thly.Conduct performance reviews for each team member of the service team. Proactively address performance gaps.Create, review and improve department Standard Operating Proced ures.As opportunities arise, work with the sales team to solicit new and repeat customer service work. Review historical service data looking for trends that should be discussed with the VP of Ops, VP of Sales or President. Coach team members on technical issues as appropr iate.Assist in recruiting new team members by opportunistically looking for talent and engaging with human resources on staffing activ ities Approve team members payroll and expense reports verifying accuracy of time punches, expenses and timely submittal as approp riate Monitor the team's adherence to the company travel po licy.Be prepared to take on new operational responsibilities as business needs ch ange.Build relationships with vendors and contractors for possible future operational requirem ents.Acting in a technician capacity, performing billable work, up to 25% of time.Other duties and tasks as assi gned. Key Performance Mea sures:Work toward achieving 100% answered after hours emergency calls for the servic e team In conjunction with the Customer Success Group, work toward minimizing order b acklog Monitor departmental costs, ensuring that all costs are minimized, remembering that satisfying our customers is our primar y goal Requirements and Qualific ations:High school Diploma r equired Post high school technical/business school not required, but pr eferred10+ years of centrifuge repair, maintenance and or operating exp erience Strong mechanical aptitude; basic welding and electrical kn owledge Extensive experience with han d tools Strong organizational and problem-solving skills for future operational chal lenges.Ability to manage customer interactions and expectations effectively influencing customer satisfaction to develop long-term relati onships Excellent written and verbal communication skills Experience with conflict res olution Strong continuous improvement and collaboration mindset Proficient at O365 applications. Experience with Microsoft Dynamics CRM pr eferred Ability to travel exte nsively Physical ability to safely perform labor and travel Being available after hours, weekend and holidays for emergency work, or perform work if no technicians are ava ilable. Job TypeFull Time; Exempt (Salary) BenefitsHealth Insurance with Health Savings Account (if eligible) Dental/Vision InsuranceLife/Disability Insurance 401(k) with emplo yer match Paid Vacation/ Sick TimePaid HolidaysEmployee Assistanc e ProgramWellnes s Program
    $60k-101k yearly est. 3d ago
  • Construction Operations Manager

    Energytwo LLC

    Service manager job in Sunnyside-Tahoe City, CA

    *If you are a recruiter or staffing firm, please don't reply to this job posting. Thank you.* About the Company E2 is a clean energy tech company providing rapid-installation power solutions for businesses and communities. Our solutions rely on industry-leading, American-made components currently performing in markets throughout the world. EnergyTwo DevCo LLC designs, develops and manages clean energy generation, storage and electric vehicle (EV) charging systems for businesses and streamlines construction by containing all components and digital smarts in one unit, the E2 PowerPad. About the Role We are seeking an Operations Manager with deep experience in both renewable energy and general construction. This role oversees the execution of distributed architecturally relevant solar and energy infrastructure projects, ensuring quality, budget alignment, safety, and timelines from planning to commissioning. Responsibilities Lead and manage construction operations across multiple renewable and general construction projects. Oversee project scheduling, subcontractor coordination, procurement, and site execution. Ensure compliance with all safety, building, and electrical standards. Develop project budgets and monitor progress with financial accountability. Support forecasting, staffing, and scaling of operations. Maintain strong relationships with project owners, permitting agencies, and field teams. Qualifications 5+ years in project management, as well as construction operations. Demonstrated portfolio of solar installations (MW-scale preferred) or comparable infrastructure projects. General Contractor background strongly preferred. C-10 and/or C-48 license required. Strong leadership, communication, and planning abilities. Able to travel to job sites regionally (nationally?)
    $77k-136k yearly est. 1d ago
  • Retail Assistant General Manager

    Pilot Company 4.0company rating

    Service manager job in Fernley, NV

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail Assistant Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail Assistant Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail Assistant Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail Assistant Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $48,700.00 - $70,565.00 / year Qualifications As a Retail Assistant Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail Assistant Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $48.7k-70.6k yearly 15h ago
  • Retail Store Manager

    Rancher Hat Bar

    Service manager job in Truckee, CA

    STORE MANAGER Store Manager - Rancher Hat Bar Employment Type: Full-Time About Us: Rancher Hat Bar is a one-of-a-kind custom hat bar and boutique rooted in western tradition with a modern flair. Located in the heart of Northstar California Resort, we specialize in handcrafted, personalized hats and thoughtfully curated fashion. We take pride in creating a unique and memorable shopping experience for every guest who walks through our doors. Position Overview: We're looking for an enthusiastic and driven Store Manager to lead our team and uphold the high standards of service and style that define Rancher Hat Bar. This is a full-time position with excellent benefits, monthly sales bonuses, tips, and exciting opportunities for growth and travel. Key Responsibilities: Lead day-to-day store operations, ensuring a smooth and welcoming customer experience Motivate and manage team members to meet sales goals and deliver top-tier service Oversee inventory, visual merchandising, and custom hat bar operations Train new staff and foster a culture of excellence, creativity, and teamwork Drive business performance by analyzing sales trends and making data-informed decisions Coordinate with leadership on marketing initiatives, events, and brand collaborations Maintain a clean, organized, and stylish retail environment that reflects our brand values Qualifications: 2+ years of experience in retail, hospitality, or boutique management preferred Passion for western fashion, custom hats, and a personalized customer experience Excellent leadership, communication, and problem-solving skills Energetic, detail-oriented, and hands-on management style Ability to work a flexible schedule, including weekends and occasional travel Knowledge of POS systems and inventory software is a plus Perks & Benefits: Competitive salary Monthly sales bonuses and tips Health, dental, and vision insurance Employee discounts Travel and growth opportunities within a growing western lifestyle brand Join our team and help shape the future of custom western fashion in Lake Tahoe and beyond. Apply today and show us why you're the perfect fit for Rancher Hat Bar at ************************
    $39k-69k yearly est. 1d ago
  • Customer Service Supervisor

    DSV 4.5company rating

    Service manager job in Reno, NV

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - McCarran, Reno 3300 Waltham Way Suite 106 Division: Solutions Job Posting Title: Customer Service Supervisor Time Type: Full Time Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): • Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team • Answer questions about services • Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints • Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues • Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data • Monitor productivity of agents and generates reports. • Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction • Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors • Determine work procedures, prepares work schedules, and expedites workflow • Study and standardize procedures to improve department efficiency • Ensure a safe working environment through consistent practice of safety programs and procedures • Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems. Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks. Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules. Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc. Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience. For this position, the expected base pay is: $65,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. This position is eligible for a performance-based bonus program . DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $65k-75k yearly 60d+ ago
  • Environmental Services / Custodial Operations Manager 3

    Sodexo S A

    Service manager job in Reno, NV

    Role OverviewSodexo is seeking an Environmental Services/ Custodial Operations Manager 3 for Renown Regional Medical Center located in Reno, NV. In this operations manager role, we are looking for a manager who has strong systems experience, and the ability to engage and inspire a diverse environmental services team. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. What You'll Do be responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;have experience effectively managing projects within agreed upon timelines;are results and safety driven; have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services
    $68k-125k yearly est. 16d ago
  • Customer Service Manager

    Polarson

    Service manager job in South Lake Tahoe, CA

    Basic Skills Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understanding the implications of new information for both current and future problem-solving and decision-making. Social Skills Actively looking for ways to help people. Persuading others to change their minds or behavior. Being aware of others' reactions and understanding why they react as they do. Adjusting actions in relation to others' actions. Bringing others together and trying to reconcile differences. Complex Problem Solving Skills Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Technical Skills Watching gauges, dials, or other indicators to make sure a machine is working properly. Analyzing needs and product requirements to create a design. Writing computer programs for various purposes. Generating or adapting equipment and technology to serve user needs. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. System Skills Considering the relative costs and benefits of potential actions to choose the most appropriate one. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Resource Management Skills Managing one's own time and the time of others. Motivating, developing, and directing people as they work, identifying the best people for the job. Determining how money will be spent to get the work done, and accounting for these expenditures. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. Desktop Computer Skills Databases - Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information. Graphics - Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs. Internet - Using a computer application to create, manipulate, edit, and show virtual slide presentations. Navigation - Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest. Presentations - Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail). Spreadsheets - Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs. Word Processing - Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents Task Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Solicit sales of new or additional services or products. Order tests that could determine the causes of product malfunctions. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims. Review insurance policy terms to determine whether a particular loss is covered by insurance. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Work Activities Getting Information obtain information from individuals Interacting With Computers use computers to enter, access or retrieve data Communicating with Persons Outside Organization interview customers write business correspondence Communicating with Supervisors, Peers, or Subordinates Establishing and Maintaining Interpersonal Relationships Making Decisions and Solving Problems make decisions Updating and Using Relevant Knowledge use knowledge of investigation techniques use knowledge of written communication in sales work use telephone communication techniques Processing Information examine financial documents to verify issue calculate rates for organization's products or services detect discrepancies on records or reports Resolving Conflicts and Negotiating with Others resolve customer or public complaints Organizing, Planning, and Prioritizing Work
    $56k-106k yearly est. 60d+ ago
  • Dining Services Manager

    Brookdale 4.0company rating

    Service manager job in Reno, NV

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 25 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Occasionally Vision Brookdale is an equal opportunity employer and a drug-free workplace. Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees. Develops standards for organization and supervision of dining services. Maintains quality dining services within the prescribed budget. Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. Prepares cleaning schedule, production worksheet and staff schedules. Maintains inventory of food and nonfood items. Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. Develops and directs cost control system; prepares and submits department budget to director. Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. Ensures a continuous quality improvement program is in place and appropriate follow-up occurs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $59k-94k yearly est. Auto-Apply 18d ago
  • Service Technician/Lead - Dayton, NV

    Sherman and Reilly 3.8company rating

    Service manager job in Dayton, NV

    Sherman + Reilly is seeking a skilled and hands-on Service Technician/Lead to join our team in Dayton, NV. This role is responsible for repairing and maintaining heavy equipment, providing remote troubleshooting support, and ensuring excellent customer service. The ideal candidate will have strong technical expertise, leadership ability, and a commitment to safety and quality. Requirements Key Responsibilities: • Perform mechanical and electrical repairs on heavy equipment at customer sites and in-house • Troubleshoot hydraulic, electrical, and mechanical systems remotely and on-site • Lead service operations and support a team of technicians • Provide equipment training and technical support to customers • Manage service records, parts inventory, and maintenance schedules using SAP • Travel to customer locations as needed • Ensure compliance with safety policies and DOT requirements Qualifications: • Previous experience as a service technician or mechanic • Strong knowledge of electrical and hydraulic systems • Ability to read schematics and solve technical problems • Excellent customer service and communication skills • Ability to lift up to 50 lbs and pass a DOT physical • Familiarity with SAP and scheduling software is a plus • Willingness to travel and work independently or as part of a team
    $113k-167k yearly est. 60d+ ago
  • Service Desk Manager

    ASM Research, An Accenture Federal Services Company

    Service manager job in Carson City, NV

    The Service Desk Manager is responsible for managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk. This role provides leadership and direction to service desk personnel, manages ticket processes and workflows, ensures quality service delivery, and maintains alignment with ITIL best practices and USACE requirements while driving operational efficiency and customer satisfaction. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership and supervision to service desk personnel + Establish and maintain service desk processes and workflows + Monitor and improve service desk metrics and KPIs + Ensure adherence to SLAs and quality standards + Implement continuous improvement initiatives + Manage service desk staffing, training, and development + Report on service desk performance to senior management **Required Qualifications** + Bachelor's degree in IT, Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service desk management or supervisory experience + Expert understanding of ITIL frameworks and best practices + Proficiency with service desk and ITSM platforms + Strong leadership, communication, and interpersonal skills + Ability to manage budgets and staffing effectively + Experience with federal IT operations and compliance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $84,900 - 154,500 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $84.9k-154.5k yearly 6d ago
  • Culinary Services Director

    Kiley Ranch Senior Living

    Service manager job in Sparks, NV

    Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Integral Senior Living is looking for a Director of Culinary Services - Fine Dining to join our community Kiley Ranch. About the Opportunity: Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? Integral Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity. Responsibilities: Develops and implements food services policies, procedures, and job descriptions. Plans menus and menu cycles according to cultural and regional food preferences, and resident dietary guidelines. Adjusts recipes to appropriate yield. Monitors the quality and consistency of the food to include food temperatures, portion control, palatability and attractiveness of food, and implements changes to ensure quality according to established standards. Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. Cooks and carves meats, and prepares dishes. Orders food and chemical supplies for the kitchen; receives and validates all food deliveries against order form. Inventories food items monthly. Conducts regular Quality Assurance Audits. Practices safe and sanitary food handling. Practices all safety and loss prevention procedures. Negotiates and signs food service agreements with vendors. Selects, schedules, and conducts orientation and in-service educational programs for personnel. Monitors monthly expenditures to include explanation of significant variances to ensure compliance with budget. Qualifications: Bachelor's degree in culinary arts program preferred. Minimum of 5 years of management experience in a food service environment. Must have successfully completed food safety training. Ability to handle multiple priorities and work in a fast paced environment. Proficient organizational skills and ability to meet deadlines. Strong computer skills. Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well. Benefits: In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V JOB CODE: 1006372
    $93k-166k yearly est. 11d ago
  • Senior Refrigeration Service Technician - Commercial & Industrial

    Coolsys

    Service manager job in Reno, NV

    Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: $28-46/hr. Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match. Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices that exceed the customer's expectations. Provides general repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base. Provides department support by processing job tickets, work orders to the necessary department in a timely manner. Provides necessary training to new or less qualified technicians as needed. Maintains proper truck inventory continuously and drives company vehicle in a safe manner. Performs other duties as assigned. Qualifications Education / Training High school diploma or GED, equivalent work experience and trade or technical school classes. Valid EPA certificate. Work Experience & Skills 5+ year's experience in commercial HVAC, refrigeration, and electrical required. Basic knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical. Experience working on refrigeration equipment in convenience stores or supermarkets a strong plus. Knowledge of components of single systems and rack systems along with previous work on display cases and walk-in boxes. Must be able to lift up to 60 lbs. with no assistance and be able to sit and/or stand for several hours at a time. Valid driver's license. Good driving record. Ability to understand and follow all company policies and procedures and all applicable State and Federal laws. Ability to use typical business tools including E-Mail, Word, Excel, etc. Join Us Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and X. CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
    $28-46 hourly Auto-Apply 42d ago
  • Service Manager

    RV Country Careers

    Service manager job in Sparks, NV

    Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey! RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven. Job Responsibilities Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims. Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews. Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards. Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service. Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates. Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals. Qualifications Understand the service process. Analysis/problem solving skills. Team leadership and motivation skills to the service staff. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Requirements Education and Experience Minimum 3-5 years of experience in RV or Auto service operations Experience in a leadership role with demonstrated ability to motivate and manage people. High school diploma or GED required - additional business coursework preferred Benefits Medical, dental, and vision insurance 401K with company match PTO Great company culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
    $60k-101k yearly est. 43d ago
  • Lead and Senior Substation P&C Relay Technician

    Telex 3.8company rating

    Service manager job in Reno, NV

    SUMMARY OF RESPONSIBILITIES: Conduct commissioning, testing, maintenance and repair of complex protective relaying schemes in generation, transmission, and distribution substation environments. Be able to operate various types of electrical test equipment including but not limited to Omicron, Doble, Vanguard, etc. This position requires an intermediate to strong level of understanding of interfacing software such as Test Universe, Protection Suite, AcSELerator, Wireshark, etc. Facilitate the retrofit, upgrade, and replacement projects for electrical controls, SCADA, DCS, and Power System Protection Equipment. ESSENTIAL JOB FUNCTIONS: Test over current/voltage, Directional, Distance, Impedance, Sync Check, Loss of field, reverse power, Multifunction relays etc. Perform function testing of substation control circuits on relay panels, transformers & circuit breaker controls. Perform isolation, setpoint testing, advanced logic testing, and scheme testing (reclosing, breaker failure, etc.) Perform end-to-end relay testing using Doble Protection Suite, RTS, or Test Universe software to verify communication assisted protection schemes. Perform installation, commissioning, testing and maintenance of protective relaying equipment, relaying schemes, DFR equipment, SCADA systems, distribution automation systems and associated communication equipment Assist in developing written standard commissioning, testing and maintenance procedures for protective relaying, DFR's, RTU's, IED's, Distribution Automation and associated communication systems. Generate customer report describing the problem found and correction action taken / proposed. Maintain a professional attitude when representing the company during phone or personal contact with outside vendors, customers or service providers etc. QUALIFICATIONS: Minimum of 5 years of field experience in commissioning, panel and equipment checkout, relay calibration, testing and repairing substation relaying and control schemes Experience is desirable in any of the following related areas: Substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing Have a good understanding of various protocols (DNP3, Modbus, 8979, etc.). Have the ability to troubleshoot SCADA issues using various protocol test sets (Wireshark, ASE 2000, etc.) Experience in three phase power systems, power system protection, and control schemes Strong interpersonal and communication skills Proficient in Microsoft Office (Word, Excel and Outlook) Valid Driver's license and good driving record Must be able to distinguish color coding of wires, fiber optics or other materials required by essential job functions
    $50k-79k yearly est. 60d+ ago
  • SSO Global Service Solutions Product Manager

    Ralliant

    Service manager job in Carson City, NV

    The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00
    $109k-169k yearly est. 12d ago
  • Director of Cancer Care Services- Full Time

    Barton Healthcare System 4.0company rating

    Service manager job in South Lake Tahoe, CA

    ***Actual offered salary will depend on experience of the applicant*** The Director of Cancer Care Services provides strategic and operational leadership for Hematology, Oncology, Infusion, and Cancer Support Services. This role is accountable for service line performance in key areas including volume, access, productivity, financial outcomes, quality, patient experience, and growth strategy. The Director ensures delivery of high-quality, patient-centered care while advancing organizational goals, improving efficiency, and meeting regulatory and accreditation standards (The Joint Commission (TJC) and the American College of Surgeons Commission on Cancer (COC), and applicable local, state, and federal requirements). Qualifications Education: • Bachelor's Degree in Healthcare Administration, Public Health, Business Administration, Science in Nursing, and/or related field required. • Master's Degree in Nursing, Healthcare Administration, or related field preferred. Experience: • 5+ years of Experience as an RN required. • 4+ years of experience in Oncology required. • 3+ years of experience in leadership required. • Experience in the administration of chemotherapy required. Knowledge/Skills/Abilities: • Expertise in the continuum of oncology care, from initial discovery and diagnosis through active treatment, survivorship, palliative care, and end-of-life care • In-depth knowledge of Joint Commission, American Society of Clinical Oncology (ASCO) and Oncology Nursing Society (ONS) standards • Comprehensive knowledge of the clinical integration between back-office operations and medical records, front desk procedures, referrals/authorizations, regulatory requirements, and process optimization. • Demonstrated experience in financial clinical management experience of clinical departments • Ability to lead and conduct Tumor Board conferences. • Proven ability to lead quality improvement initiatives, ensure patient safety, and regulatory compliance in healthcare settings Certifications/Licensure: • Current California RN license required • Nevada RN license required within 6 months • Oncology Certified Nurse (OCN) license • Current CPR/BLS certification by the American Heart Association (BLS for the Healthcare Provider) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. • The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. • The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. • Lifts, positions, pushes and/or transfer patients. • The employee must occasionally lift and/or move up to 50 pounds. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Routine Hospital/Healthcare & Office/Administrative conditions. • Contact with patients and guests under a wide variety of circumstances. • Regularly exposed to the risk of bloodborne diseases. • Exposure to infections and contagious disease. • Exposed to hazardous anesthetic agents, body fluids and waste. • Subject to hazards of flammable and explosive gases. • Subject to varying and unpredictable situations, including the handling of emergency or crisis situations. • Subject to pressure due to irregular hours, frequent interruptions and stressful situations due to multiple demands. • Occasional travel to various health system locations. Essential Functions 1. Provides consistently exceptional care at all times. 2. Collaborates with physician and APP leadership to optimize provider productivity. Responsible for maintaining a productive provider schedule. 3. Ensures the team is following standards for provider templates design, decision tree and provider fill rates. 4. Acts as the subject matter expert for service line financial performance and improvement opportunities. 5. Ensures positive and effective full-service patient care to include patient advocacy. Assures that the unit maintains a patient focus by serving as a role model with consistent focus of customer relations, providing feedback regarding positive and negative patient comments and participating in customer satisfaction initiatives. 6. Develops business and operation plans by preparing, monitoring and controlling budget and ensuring conformity with established budgetary goals. 7. Develops staffing plan to ensure appropriate staff level based on patient volume and activity. Responsible for hiring, maintaining and improving competencies, and staff development to increase their skills, knowledge and experience. 8. Creates policies and procedures and implement performance improvement initiatives and set up data collection processes and reporting systems as necessary. 9. Collaborates and coordinates interdepartmental problem solving which supports and enhances operational flow and department efficiency. 10. Closely partners with Quality, Safety and Patient Experience teams to execute objectives and key results. 11. Assures regulatory requirements (TJC, AHCA, CMS, NFPA, OSHA, etc.) are met. 12. Collaborates with others in planning, promoting and conducting department performance assessments and improvements. 13. Prepares presentations for Tumor Board meetings. 14. Works closely with cancer support groups within Barton and the community. 15. Oversees clinical operations of the Infusion Center to include continuously seeking and implementing best practices in infusion services and implementing new infusion protocols. 16. Maintaining a collaborative work environment between Infusion and Cancer Care Service lines and ensures patient care seamlessly flows between service lines. 17. Responsible for electronic health records (EHR) for setup and changes for all cancer service lines. 18. Responds to the needs of the department by performing other duties, as necessary.
    $69k-123k yearly est. 60d+ ago
  • Regional Rental Operations Manager

    Empire Southwest LLC 4.6company rating

    Service manager job in Reno, NV

    Manage the Rental Operations for the assigned locations. Directly supervise Rental coordinators or other assigned personnel. Provide leadership and vision for the department in alignment with the department and corporate mission and objectives. Ensure that proper standards of service are provided to EMPIRE customers, Branch Rental operations, and the Sales Department. Ensure accurate inventory tracking processes for the Rental Operations. Assume special project responsibility as assigned. ESSENTIAL FUNCTIONS: While performing the duties of this job, the employee is regularly required to talk and hear.Ensure that revenue goals are met or exceeded for the Rental Department. Ensure that proper support is provided to Branch Stores (personnel, technology, processes). Ensure that monthly inventory is conducted in each store to maintain accurate inventory records and decrease lost inventory write offs. Analyze monthly Cognos financial statements to review department expenses and recovery. Manage Rental Coordinators and assigned personnel. Hires, trains, develops, supervises, and motivates employees to meet the requirements set forth by the Rental Manager. Conducts timely performance appraisals on all direct reports. Ensure that customer service standards are delivered to internal and external customers. Maintain a training program for all new hire employees. Maintain allied equipment inventory levels to meet goals. Develops and maintains a sales list for allied machines. Continually look for technology, systems, and processes to improve efficiency. Ensure that customer invoice disputes are resolved promptly, and that they are not elevated to the director level. Work with allied vendors to ensure product quality and pricing discounts are received by EMPIRE.\ Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance ADDITIONAL RESPONSIBILITIES: Maintain outstanding customer relations. Set a proper example of good customer relations, inter-company cooperation and neat personal appearance. Participate in Rental Department Strategic planning sessions to prepare for future operations and growth. Reduce Control Rental Freight expense. Increase tire wear recovery through invoicing accuracy and communicating with tire vendor. Aid in maintaining system accuracy for rental agreements, rental invoicing, and inventory control. Ensure that the proper equipment and support is available to best utilize the systems. Manage Cash Sale Write-offs on Cash Sales for the rental operations. Audit for rental invoicing accuracy and timeliness. Maintain and report Rental Revenue, Book Value information, and Rental Quality graphs monthly to rental and sales department. Update the fallow Excel spreadsheet with the notes for rental inventory. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal skills sufficient to work cooperatively with people, and to effectively motivate and appraise employee performance. Must have in-depth knowledge of products EMPIRE sells and services, and be able to complete Rental agreements, Credit Memos, and all other Rental Department related documents. Must have planning skills sufficient to forecast department requirements and effectively produce department objectives. Working knowledge of all Rental Department procedures and policies including inventory control knowledge. Must be knowledgeable about heavy equipment industry, customers, characteristics, and the requirements of meeting their needs. Must be able to maintain and develop reporting systems to provide management with information. Must have organization skills sufficient to complete work assignments on schedule. Must have mathematical skills sufficient to perform common calculations quickly and accurately. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). College degree preferred but not required. Minimum 5 years' experience with Empire Rental. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; sit; use hands. The employee is occasionally required to reach with hands and arms outward and above shoulder; climb or balance; crawl, bend, stoop, or kneel and to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others, which includes any of the following: operating a motor vehicle, other vehicle, equipment, machinery or manufacturing process, the malfunction or disruption of which could result in injury or property damage; performing duties in the residential or commercial premises of a customer, supplier or vendor; working in any occupation subject to federal safety regulations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to indoor controlled environment. The employee is occasionally exposed to moving mechanical parts; outside weather conditions; wet and/or humid conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
    $52k-76k yearly est. 49d ago
  • Technician/Lead Technician in Emergency Restoration Service Industry

    Paul Davis Emergency Services 4.3company rating

    Service manager job in Sparks, NV

    Growing and fast-paced company looking for a full time, year round Technician/Lead Technician. We are an emergency service company handling water mitigation, fire and mold remediation. Training and additional certifications available for the right individual. We offer a great opportunity to learn a new trade in a growing industry.Job Duties/Responsibilities Respond to emergency calls/be available 24 hours a day, 7 days a week, 365 a year Perform a water, fire or mold damage assignment (Lead Position should have experience) Be familiar with all IICRC S500 Standards (Lead Position - after training) Learn basic aspects of all restoration type assignments Be eligible for "on-call" status as scheduled Learn to communicate details of all assignments such as detailed drawings, moisture mapping, temperature readings, dehumidifier readings, customer concerns and requests, and all other tasks considered customary and standard for this job title Physically fit with no health issues that would interfere with the physical demands and/or conditions with the work environments customary for this type of work Experience in water extraction/carpet cleaning preferred by not required Requirements Minimum education High School Diploma or equivalent Minimum 18 years of age for insurance purposes Valid Nevada Driver's License with clean driving record to drive company vehicles Own basic construction tools Reliable transportation required Ability to respond to 24 hour emergencies on mitigation calls Ability to work in confined spaces OSHA 10 or ability to obtain at time of hire IICRC certification is a plus or be familiar with all IICRC S500 standards after training Qualified candidate can work in a team environment, whether performing duties alone or with others, and follow instructions Must be reliable and able to work overtime and on weekends on occasion Pass a criminal background check Physical Requirements Ability to stand, squat, climb, bend, kneel, stoop, walk, push, pull, crouch and crawl for long periods of time Ability to travel up and down ladders Ability to lift up to 50lbs on a regular basis Ability to work in high places and in tight spaces (crawlspace) Ability to wear a respirator (to be fit tested by employer) Capable of working in fire, smoke and/or water damage environments that have potential for mold and mildew All other duties as assigned 40+ hours a week during busy season - Full Time - Holiday Pay, PTO, Health BenefitsCompensation based on experience - negotiable Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results.Paul Davis is an equal opportunity employer. Compensation: $15.00 - $25.00 per hour Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results
    $15-25 hourly Auto-Apply 60d+ ago
  • Fleet Services Technician or Senior Fleet Services Technicain

    City of Carson City, Nv 4.3company rating

    Service manager job in Carson City, NV

    This is a full-time, FLSA non-exempt position with Public Works, located in beautiful Carson City, NV!Employees receive a generous benefits package, including City-paid medical, dental, vision, and life insurance, and Nevada PERS retirement. Under general supervision, performs technical and troubleshooting work in the maintenance, repair and overhaul of automobiles, heavy and light trucks, construction and fire equipment, other vehicles, small gasoline engines, stationary and similar equipment; operates a variety of eletrical tools, hand tools, power tools, shop tools and diagnostic software. This posting will be used to fill 1 vacancy and depending on your qualifications will be used to fill a Fleet Services Technician or Senior Fleet Services Technician. SALARY RANGES: Fleet Services Technician salary range: Employer-Paid PERS:$26.9797 - $37.7717 hourly / $56,117.88 - $78,565.24 annually Employee/Employer-Paid PERS:$32.5480 - $45.5671 hourly / $67,699.84 - $94,779.62 annually Senior Fleet Services Tecnician salary range: Employer-Paid PERS:$29.6776 - $41.5488 hourly / $61,729.46 - $86,421.40 annually Employee/Employer-Paid PERS:$35.8026 - $50.1239 hourly / $74,469.46 - $104,257.66 annually To learn more about the Nevada Public Employees' Retirement System (PERS),click here(Download PDF reader). In addition to an outstanding retirement plan, this position is afforded the excellent benefits set forth in the Carson City Employees Association labor contract: CCEA Labor Contract This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. Please Note:Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Examples of Duties This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. * Performs troubleshooting and diagnostic work on automobiles, construction equipment and related rolling stock; provides technical assistance to mechanics and service workers. * Diagnoses and performs major repairs and overhauls to engines, involving inspection and replacement of broken or worn parts such as pistons, piston rings, valves, bearings, fittings and gaskets. * Diagnoses and repairs, cleans, adjusts and installs fuel, ignition, electrical and cooling systems involving repair and replacement of such parts as carburetors and fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, and radiators, thermostats and water pumps. * Diagnoses, repairs and overhauls power transmission systems including such parts as clutches, standard transmissions, differential units, front and rear axles, gears, bearings, universal joints and hydraulic units; diagnoses, repairs and adjusts steering mechanisms and other controls. * Road tests vehicles; drives trucks or equipment as required; inspects vehicles in the shop and field; smog checks and certifies vehicles. Installs electrical and radio systems in vehicles as necessary; modifies such systems as required. * Diagnoses and performs electrical, hydraulic and other repairs in the field. * Performs preventive maintenance work on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. * Reads and interprets manuals, drawings, and specifications; estimates labor, material and equipment and orders parts required to complete assignments. * Diagnoses, repairs and maintains vehicle air brakes, hydraulic systems and associated power take-off equipment. * Observes safe work methods and utilizes safety equipment related to the work. * Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team. * Operates heavy equipment and drives City vehicles, trucks and equipment. * Uses and performs minor maintenance on hand, power and shop tools and test equipment related to the work. * Makes oral and written reports of work performed; completes forms and maintains accurate maintenance records using an automated fleet information system. * Instructs and directs the work of seasonal or less experienced staff. * Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment. Typical Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Fleet Services Technician minimum qualifications: Education and Experience: Equivalent to a High School education or GED; AND two (2) years of journey level experience in the maintenance and repair of vehicles and/or heavy construction equipment; OR an equivalent combination of education, training and experience as determined by Human Resources. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: * Must possess a valid Class C driver's license. * Must obtain a valid Class A driver's license within 8 months of employment. * Must obtain Automotive Services Excellence (ASE) Certifications within 12 months of employment. * Must obtain OSHA 10 certification within 15 days of employment. * Must take pre-employment physical examination and Respiratory Fit test. Senior Fleet Services Technician minimum qualifications: Education and Experience: Equivalent to a High School education or GED; AND four (4) years of journey level experience in the maintenance and repair of vehicles and/or heavy construction equipment; OR an equivalent combination of education, training and experience as determined by Human Resources. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: * Must possess a valid Class C driver's license. * Must obtain a valid Class A driver's license within 6 months of employment. * Must obtain Automotive Services Excellence (ASE) Certifications within 12 months of employment. * Must obtain OSHA 10 certification within 15 days of employment. * Must take pre-employment physical examination and Respiratory Fit test. Required Knowledge and Skills for the Fleet Services Technican and the Senior Fleet Services Technician Knowledge of: * Methods, techniques, parts, tools and materials used in the maintenance and repair of gasoline- and diesel-powered automobiles, trucks and construction equipment. * Operation and maintenance of a wide variety of hand, power and shop tools and equipment common to the field. * Computer applications related to the work. * Job estimation techniques and methods. * Safety principles, practices and equipment related to the work. * Shop mathematics. * Basic record keeping practices. * Communicating effectively in oral and written forms. * Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone. Skill in: * Diagnosing and repairing a wide variety of diesel- and gasoline-powered vehicles and equipment. * Operating and maintaining a variety of hand, power and shop tools and equipment used in the work. * Estimating necessary materials and equipment to complete assignments. * Preparing records and reports of work performed. * Reading and interpreting manuals, specifications and drawings. * Using initiative and independent judgment within established procedural guidelines. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. * Establishing and maintaining effective working relationships with those encountered in the course of the work. * Making accurate arithmetic calculations. * Contributing effectively to the accomplishment of team or work unit goals, objectives and activities. SUPERVISION RECEIVED AND EXERCISED: Under General Supervision - Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions. PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a typical shop or related maintenance setting, including operating typical trade test equipment, hand and power tools and standard office equipment; stamina to stand, walk and climb and to work in confined or awkward spaces for an extended period of time; strength to lift and maneuver materials and equipment weighing up to 80 pounds with proper equipment; work at height of up to seventy-five (75) feet; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over a radio or telephone. Work is subject to exposure to hazardous chemicals, fuels, fumes, biohazards, noise and electrical currents under adverse environmental conditions. Employees must maintain an active telephone. Employees must reside within 30 minutes of Carson City. Employees must be willing to work overtime, shifts, weekends and holidays. Required to be on-call. Supplemental Information CONDITIONS OF EMPLOYMENT: 1. All new employees will serve a probationary period of twelve (12) months. Such employees are not subject to the collective bargaining agreement and may be laid off or discharged during this period for any reason. 2. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. 3. Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency. 4. Employees shall be required to complete Incident Command System training as a condition of continuing employment. 5. New employees are required to submit to a fingerprint based background investigation and a drug screen. The fee associated with the background check and drug test must be paid for by the employee prior to beginning employment. Employment is contingent upon passing the background and the drug screen. 6. Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at ************ or go to the U.S. Citizenship and Immigration Services web page at ************* 7. This position is covered under the authority of the Federal Motor Carrier Safety Administration (FMCSA) and/or the Federal Transit Administration (FTA). All employees covered by this are subject to drug and alcohol testing in accordance with the requirements of the FMCSA, as set forth in 49 CFR part 382 as amended; or the FTA, as set forth in 49 CFR part 655 as amended; and the Carson City Anti-Alcohol Misuse Prevention Program; which are hereby referenced and made part of this , that mandate urine testing and breath alcohol testing for safety-sensitive positions, as well as those positions that require a commercial driver's license (CDL); requires termination of employment when there is a positive test result. The US Department of Transportation (DOT) also imposes 49 CFR part 40 as amended, which is hereby referenced and made part of this job description, that establishes standards for collection and testing of urine and breath specimens. Copies of parts 382, 655 and 40 are available in the Alcohol Program Manager's office and on the internet at the Office of Drug and Alcohol Policy an Compliance website ****************************** . 8. Carson City is an Equal Opportunity Employer.
    $74.5k-104.3k yearly 20d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Service manager job in Carson City, NV

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago

Learn more about service manager jobs

How much does a service manager earn in Reno, NV?

The average service manager in Reno, NV earns between $47,000 and $128,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Reno, NV

$78,000

What are the biggest employers of Service Managers in Reno, NV?

The biggest employers of Service Managers in Reno, NV are:
  1. Tesla
  2. Clean Harbors
  3. RV Country Careers
  4. Reno Behavioral Healthcare Hospital
  5. Separators
  6. Orkin
  7. Brookdale Senior Living
  8. Helix Electric
  9. DXP Enterprises
  10. Ford Motor
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