Service manager jobs in Rhode Island - 642 jobs

The HVAC Service Manager leads daily operations of the HVAC Service Department, ensuring technical excellence, operational efficiency, team performance, and exceptional customer service. This role oversees technicians, manages budgets, supports mission-critical operations, and partners closely with clients, vendors, and internal teams. Position can be located in MA, CT, NH or RI. What Will You Do Lead, schedule, and support HVAC technicians across service, repairs, installations, retrofits, and startups. Recruit, train, develop, and retain high-performing technical teams. Conduct field audits, ride-alongs, performance reviews, coaching, and quality control. Manage dispatch coordination, labor forecasting, and service prioritization. Serve as the primary client contact for key accounts; resolve escalations and deliver status updates. Oversee department budgeting, job costing, invoicing accuracy, and financial performance. Generate proposals for maintenance contracts, replacements, and capital projects. Lead large equipment replacements, commissioning, emergency response, and mission-critical troubleshooting. Ensure full compliance with OSHA, safety programs, and company policies. Oversee service vehicle fleet operations and inspections. Utilize service management systems and generate performance reports. Drive continuous improvement, efficiency, and customer satisfaction. What You Will Need 5+ years of HVAC management experience (mission-critical preferred) HVAC, engineering, or equivalent technical education or military training Master or Journeyman-level licensing preferred Strong expertise in RTUs, VRF, controls, CRAC/Liebert/Vertiv, Bard, and refrigeration systems Advanced troubleshooting across mechanical, electrical, and control systems Expert knowledge of HVAC and refrigeration systems, including controls, VRF, RTUs, and CRAC systems (Liebert/Vertiv, Bard); OptiCool a plus Ability to read and interpret blueprints, schematics, wiring diagrams, and technical manuals Advanced diagnostic and troubleshooting skills across mechanical, electrical, and control systems Expected compensation includes $100,000 to $150,000 as an annual salary and benefits including medical, vision, and dental benefits, and 401k retirement plan available for eligible employees. Compensation offered may vary depending on factors such as an individual's education, training, experience, skills, geographic location, seniority, merit, and other factors that are job-related and consistent with business need. Working Conditions Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face-to-face contact, vision to monitor, and use basic office equipment such as a personal computer, copier and fax machines regularly during the course of work. May be required to operate vehicle for Company business. Work is performed predominately in an office environment but may required to be in the field as needed. AAP/EEO Statement: Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are At Centerline, we design, build, and maintain industry-leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That's why Fortune 500 clients choose Centerline again and again for a wide range of projects. With demand for connectivity at an all-time high, Centerline's opportunities for growth are limitless - and so are yours. We're committed to fostering your professional advancement and supporting your career journey. We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team's success, allowing everyone to reach their full potential. As a member of our winning team, you'll receive comprehensive insurance benefits - medical, dental, and vision - plus a 401(k) plan with employer match, referral bonuses, and generous PTO. Join us today. Together, we're building a better network.

Remote The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy across the Service Solutions Organization (SSO). In this highly visible role, you will define the vision, roadmap, and go-to-market strategy for our full services portfolio-ensuring our solutions deliver measurable customer value, market differentiation, and profitable growth across Tektronix, Keithley, and Elektro-Automatik. You will be the champion of service innovation at the intersection of Product, Sales, Marketing, Operations, and Customer Success. You bring deep customer understanding, commercial acumen, and data-driven decision-making to build offerings that win in the market and accelerate attach, renewals, and long-term customer loyalty. This is a role for a builder: someone who thrives in cross-functional environments, influences without authority, and turns insights into compelling products, pricing strategies, and bold market plays. **Primary Responsibilities:** Service Portfolio Leadership + Own the end-to-end lifecycle of the global service portfolio-defining a clear service vision, strategy, and multi-horizon roadmap. + Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Business Ownership & Performance + Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). + Apply Ralliant Business System (RBS) principles to drive disciplined planning, commercial execution, and continuous improvement. Go-to-Market Strategy & Execution + Lead the global go-to-market strategy for new and existing service offerings. + Partner with Instrument Product Management, Sales, Marketing, and global channel teams to drive adoption, market share, and attach. + Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Value Proposition & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. + Ensure consistent, customer-centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market research, and competitive analysis to deeply understand customer workflows, pain points, and buying preferences. + Identify emerging service trends, pricing shifts, and competitive threats-and translate them into actionable strategies. Cross-Functional Alignment & Delivery + Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. + Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Pricing & Commercial Strategy + Own global pricing strategy for services, warranties, lifecycle programs, and EOL policies. + Partner with regional leaders to maximize price realization, mix enhancements, and profitability improvements. Strategic Leadership & Planning + Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. + Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Performance Management and Rhythm of the Business + Achieve monthly, quarterly & annual business goals and key performance metrics (including but not limited to revenue, attach rate, and profitability) through use of FBS, effective business leadership, execution of commercial strategies, and partnership with Tek instruments & marketing teams. **Essential Competencies:** + Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. + Deliver Results - drives change through others to deliver measurable results. + Strategic - converts transformative ideas to practical steps & solutions that deliver real results. + Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. + Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. + Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. + Courageous - challenges the status quo and makes difficult decisions0. + Adaptable - learns from mistakes and adjusts quickly and accordingly. + Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at _Gemba_ . **Qualifications:** + Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. + 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). + Proven success marketing products or services globally and growing market share in competitive environments. + Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. + Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. + Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. + Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. + Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. \#LI-TD1 **Ralliant Corporation Overview** Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. **About Tektronix** Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. **Pay Range** The salary range for this position (in local currency) is 101,500.00 - 188,500.00

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Role:Technology Lead - Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava Duration: Full TIme Location: Cranston, RI Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education • At least 4 years of experience with Information Technology Preferred • At least 4 years of Java development experience, ideally in a team lead role • Knowledge of architectural design patterns, performance tuning and functional designs. • At least 4 years of experience in Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava • Ability to develop functional, technical and user interface designs for an application that meets the defined requirements (business, system performance and standards) • At least 4 years of experience in specific coding concepts and/or languages, especially around modern application architectures. • At least 2 years experience with web applications that use responsive design to better support mobile browsers. • AT least 2 years of experience in highly-secured online environments that use n-tier designs and extensive firewalling to enhance security. • At least 4 years experience interfacing with back-end applications using MQ, SOAP, RESTful services, and JSON. • At least 2 years of experience in multi data center physical implementation models for scalability and resilience. • Experience with Spring Boot, Netflix OSS, HATEOAS, Gradle/Maven is a plus. ReST/Resource Oriented Design, Wiremock, JUnit/Mockito/Assert4J, AMQP/JMS/MQ, Functional Reactive/ Lambdas/Streams, Agile/Jira,Jenkins/Cobertura/PMD/FindBugs are good to have. • Experience and desire to work in a Global delivery environment • Communication and Analytical skills Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Additional Information All your information will be kept confidential according to EEO guidelines.

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift #INDT3

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor. Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you! Responsibilities: As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed. Specific duties include: Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner Resolves excessive consumption problems Stays abreast of industry technological developments and conveys this knowledge to team members Attends District safety meetings; interfaces effectively with other internal departments Promotes and supports the brand Requirements: As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers. Specific qualifications include: High School Diploma or Equivalent 3+ years related supervisory experience HVAC industry experience preferred; and/or related industry experience a plus Exceptional leadership skills a must Valid driver's license and clean driving record Benefits As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: Medical coverage Dental coverage Retirement Savings Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.

Coastal1 Credit Union is seeking to hire a Loan Servicing Manager! This role will be responsible for assisting the AVP/Loan Servicing in the efficient daily operations of the Loan Servicing Department. Job Duties & Responsibilities: Monitor all staff and operational processes, including the upload of commercial, mortgage, and retail loans from their respective origination systems to the Credit Union's core platform. Oversee the recording and release of liens on motor vehicles, real estate, and all other collateral; insurance tracking; escrow account management; force-placed insurance; credit insurance claims; quality control reviews; investor reporting and review; paid-loan package processing; loan and construction disbursements; and all related account maintenance. Manage servicing staff to ensure consistent coverage at all times, coordinating workflow, training, and other staffing needs as required to support efficient operations. Ensure that data upload from each loan origination system is consistently accurate and collaborate with all applicable vendors to maintain reliable system functionality. Monitor all commercial, mortgage, and retail loan products to ensure they continue to function properly within the core data processing system. Work directly with the AVP Loan Servicing and the IT Department to ensure accurate and comprehensive testing of all applicable enhancements and system upgrades related to the loan servicing functions of commercial, mortgage, and retail loan products. Monitor daily, weekly, monthly, and quarterly reports to ensure the accuracy of account maintenance and overall system functionality. Oversee the daily and monthly reporting and remittance processes for secondary market investors to ensure accuracy and timely delivery. Work with the AVP Loan Servicing and the Compliance Department to ensure all compliance-related loan servicing duties are being performed in accordance with state and federal regulations, and provide staff with clear, up-to-date procedures to support ongoing adherence. Work together with internal & external members to ensure all commercial, mortgage, and retail loan accounts are properly serviced, and member requests are managed promptly, accurately, and professionally. Encourage on-going staff development by coaching and motivating team members through regular monthly one-on-one meetings. Strengthen cross‑training efforts to ensure consistent coverage and maintain operational continuity during personnel shortages. Work with the AVP Loan Servicing to prepare and administer annual performance reviews, ensuring evaluations are thorough, consistent, and aligned with departmental goals. Ensure compliance with Coastal1's Bank Secrecy Act/Anti-Money Laundering Policy (BSA) and related procedures, Member Identification Program, and Office of Foreign Assets Control screening and record keeping requirements. Perform other administrator duties as required. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve. Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more! Education and Experience Requirements Associates degree required. Four-year degree from a college or university preferred. Minimum of 5 years' experience in a credit union/banking environment. Minimum of 2 years management experience. Demonstrated leadership skills and the ability to motivate staff and foster a team atmosphere and positive attitude within the department. Demonstrated ability to manage multiple projects simultaneously with time management/organizational/multi-tasking skills. Excellent written, verbal and telephone communication skills. Must be able to work under pressure and have the ability to meet deadlines. PC Proficiency to include Microsoft Office and assorted banking software. Ability to maintain a positive and upbeat Credit Union image. Ability to handle confidential information securely. Ability to work collaboratively across all levels and functions of Coastal1 to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful. Equal Opportunity Employer

Service Manager duties and responsibilities A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job: * Developing and implementing service standards and procedures for the service delivery department * Setting up and maintaining the service desk * Supervising other members of the service delivery team * Maintaining customer relationships and improving response and delivery times * Updating service methods to improve overall efficiency * Resolving any service problems and customer complaints * Conducting periodic appraisals of team members and identifying areas for improvement * Creating and presenting regular reports to senior management * Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs * Instructing customers on equipment operation, care and maintenance * Inspecting rental equipment on return, looking for any damage and returning deposits

Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $35 - $50 per hour DOE. Sign on Bonus: up to $5,000. 00 DOE Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%. Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and 401(K). Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time. Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner. Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base. Test malfunctioning systems and components using electrical and/or mechanical skills. Maintain legible corporate and personal records of work history. Provides department support by processing job tickets, and work orders to the necessary department promptly. Provide support by picking up, delivering, and installing cases. Perform work on minor construction and remodeling projects including startups of new installations. Drives company vehicle in a safe manner. Performs other related duties and projects as assigned by management. Qualifications High school diploma/GED. EPA certification. Certification from an accredited vocational-technical or trade school is a plus! Minimum 5+ years of commercial refrigeration experience required. Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus. Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful. Must have a good driving record and be able to work independently. Emergency on-call availability is a basic requirement. Must be able to lift to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time. Join Us Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and X. CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. JOB RESPONSIBILITIES Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision. Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties. Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms. Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures. Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit. Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field. Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods. Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans. The ability to safely drive and perform safety checks on all vehicles for which licensed. Project work may require out of town travel for two weeks or more. Must be able to understand and comply with company and client safety standards. Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project. Work outside year round in all types of weather. May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc. May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more. Must be clean shaven at all times to allow immediate donning and seal of respirator. QUALIFICATIONS Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects. Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) is preferred. Qualified employees must possess the 40-hr HAZWOPER certification. A valid Class “D” License is required. Transportation Worker Identification Credential (TWIC) preferred. OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards. BENEFITS Competitive Salary Health, Dental, and Vision Insurance 401k with Company Match PTO Paid Holidays Moran Environmental Recovery is an Equal Opportunity Employer.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Insightful Expertise is a core value at ADP and in Totalsource-HR BPO Solutions we have built the largest Professional Employer Organization (PEO) in the country using that expertise. We provide our clients, small to mid-sized companies, with an integrated suite of HR management solutions - everything from payroll to benefits, HR compliance and HR support. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career? Sales at ADP. It's what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. As a Sales Associate you can expect to: Network in person and over the phone with key decision makers in a designated territory Develop and execute a cold calling strategy to prospect targets for ADP payroll and HR solutions Mine existing and prospective clients for referral business Represent stand-alone products of genuine interest to customers Cross sell business outsourcing solutions to an existing client base As a Sales Associate you can expect to receive: A competitive base salary with performance based annual increases Unique tiered commission structure - the more you sell, the higher percent you take home Monthly bonuses just for meeting your goals Access to award winning 24/7 training Reimbursement for mileage and cell phone Individualized support and career coaching .. plus a highly competitive benefits package including tuition reimbursement, company stock and pension plans QUALIFICATIONS REQUIRED: A relevant Bachelor's degree

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. Insightful Expertise is a core value at ADP and in Totalsource-HR BPO Solutions we have built the largest Professional Employer Organization (PEO) in the country using that expertise. We provide our clients, small to mid-sized companies, with an integrated suite of HR management solutions - everything from payroll to benefits, HR compliance and HR support. Did you know that over 95% of our small business clients are not only satisfied with ADP's services but would recommend ADP to someone else? How would that kind of success impact your career? Sales at ADP. It's what drives our global growth as a world-wide leader of workforce solutions. With us, you can achieve your best within a sales-centric, performance-oriented environment. We give you the tools to succeed, with continuous opportunities to train and advance. And as you develop the relationships that fuel our growth, you can enjoy the rewards and recognition you deserve. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. As a Sales Associate you can expect to: Network in person and over the phone with key decision makers in a designated territory Develop and execute a cold calling strategy to prospect targets for ADP payroll and HR solutions Mine existing and prospective clients for referral business Represent stand-alone products of genuine interest to customers Cross sell business outsourcing solutions to an existing client base As a Sales Associate you can expect to receive: A competitive base salary with performance based annual increases Unique tiered commission structure - the more you sell, the higher percent you take home Monthly bonuses just for meeting your goals Access to award winning 24/7 training Reimbursement for mileage and cell phone Individualized support and career coaching .. plus a highly competitive benefits package including tuition reimbursement, company stock and pension plans QUALIFICATIONS REQUIRED: A relevant Bachelor's degree

The DME Customer Service Supervisor will oversee the daily operations and ensure the overall success of the Customer Service team in a hospital-based Durable Medical Equipment (DME) company. This role is responsible for managing and improving/maintaining the quality and efficiency of customer service interactions, ensuring that patients, caregivers, and healthcare providers receive exceptional service. The Supervisor will also mentor, train, and support the customer service team, handle patient/employee escalated issues, and collaborate with cross-functional departments to meet operational goals and improve customer satisfaction. Key Responsibilities: Supervise, train, and mentor a team of customer service representatives, ensuring that all team members are equipped with the knowledge and skills needed to deliver high-quality service. Foster a positive and productive work environment focused on collaboration, professionalism, and exceptional customer service. Conduct regular performance evaluations, providing feedback and coaching to team members to support their professional development. Manage team schedules to ensure adequate coverage during peak hours and during special events or promotions. Assist in all customer services department duties and responsibilities as needed. Oversee the resolution of escalated customer inquiries, complaints, or concerns, ensuring timely and effective solutions. Monitor and assess team performance to ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met. Implement and enforce standardized processes for handling customer interactions to ensure consistency and high-quality service. Collaborate with other departments (such as sales, billing, and operations) to resolve complex customer issues and improve the overall customer experience. Assist in streamlining processes, identifying areas for improvement, and implementing new systems or technologies to enhance customer service efficiency and productivity. Ensure that customer data is accurately recorded and maintained within the company s systems. Monitor and report on key metrics such as call volume, response time, customer satisfaction scores, and issue resolution rates. Ensure that customer service operations adhere to company policies, industry regulations, and healthcare standards, particularly in relation to patient privacy (HIPAA and PCI compliance). Review customer service interactions for quality assurance and compliance, providing constructive feedback as needed. Ensure the timely and accurate processing of DME orders, returns, and maintenance requests. Identify trends in customer feedback and collaborate with management to develop strategies for improvement. Participate in training and development programs to stay current on DME product knowledge, customer service techniques, and industry regulations. Qualifications: Education: High school diploma or equivalent required. Bachelor s degree in Business Administration, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of experience in customer service, with at least 1-2 years of supervisory experience, preferably in a healthcare or DME setting. Experience with Durable Medical Equipment (DME) products and healthcare operations is highly preferred. Strong knowledge of healthcare regulations (e.g., HIPAA) and DME industry practices. Skills: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proficiency with customer service software and Microsoft Office Suite. Ability to analyze and report on key customer service metrics. Physical Requirements: Ability to sit or stand for extended periods. Job Qualifications and Specifications: A High School diploma or equivalent is required. A valid drivers license is also required. Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Job DescriptionDescription: At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Service Technician Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations. Understand the specifications, products, and service requirements for all accounts. Instruct customers on the proper use of equipment, respond to inquiries from customers about equipment, and communicate customer inquiries to appropriate First Choice staff. Complete all service calls and related paperwork in an accurate and timely manner. Turn in money, checks, receipts, and other documentation generated by customer service calls on a daily basis. Refurbish and repair coffee equipment for use at customer sites. Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver's license. Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed. Maintain and clean the service area. Receive, organize, and maintain parts for equipment. Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures. Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis. Perform detailed diagnostics, repairs, and testing of equipment brought back to the warehouse. Dissemble, clean, and rebuild benched machines. Test repaired equipment to ensure proper functionality. Perform other duties as assigned by First Choice management What's in it for me? - The Benefits Starting hourly rate of $23.00-$25.00 Monthly Bonus Opportunities 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements: What you'll bring - The Person: High school diploma or equivalent Past Experience is a plus Valid Drivers License Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. #INDSTP

At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking a Service Technician Supervisor to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations. Understand the specifications, products, and service requirements for all accounts. Instruct customers on the proper use of equipment, respond to inquiries from customers about equipment, and communicate customer inquiries to appropriate First Choice staff. Complete all service calls and related paperwork in an accurate and timely manner. Turn in money, checks, receipts, and other documentation generated by customer service calls on a daily basis. Refurbish and repair coffee equipment for use at customer sites. Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver's license. Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed. Maintain and clean the service area. Receive, organize, and maintain parts for equipment. Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures. Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis. Perform detailed diagnostics, repairs, and testing of equipment brought back to the warehouse. Dissemble, clean, and rebuild benched machines. Test repaired equipment to ensure proper functionality. Perform other duties as assigned by First Choice management What's in it for me? - The Benefits Starting hourly rate of $23.00-$25.00 Monthly Bonus Opportunities 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements What you'll bring - The Person: High school diploma or equivalent Past Experience is a plus Valid Drivers License Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. #INDSTP Salary Description $23.00-$25.00

The DME Customer Service Supervisor will oversee the daily operations and ensure the overall success of the Customer Service team in a hospital-based Durable Medical Equipment (DME) company. This role is responsible for managing and improving/maintaining the quality and efficiency of customer service interactions, ensuring that patients, caregivers, and healthcare providers receive exceptional service. The Supervisor will also mentor, train, and support the customer service team, handle patient/employee escalated issues, and collaborate with cross-functional departments to meet operational goals and improve customer satisfaction. Key Responsibilities: Supervise, train, and mentor a team of customer service representatives, ensuring that all team members are equipped with the knowledge and skills needed to deliver high-quality service. Foster a positive and productive work environment focused on collaboration, professionalism, and exceptional customer service. Conduct regular performance evaluations, providing feedback and coaching to team members to support their professional development. Manage team schedules to ensure adequate coverage during peak hours and during special events or promotions. Assist in all customer services department duties and responsibilities as needed. Oversee the resolution of escalated customer inquiries, complaints, or concerns, ensuring timely and effective solutions. Monitor and assess team performance to ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met. Implement and enforce standardized processes for handling customer interactions to ensure consistency and high-quality service. Collaborate with other departments (such as sales, billing, and operations) to resolve complex customer issues and improve the overall customer experience. Assist in streamlining processes, identifying areas for improvement, and implementing new systems or technologies to enhance customer service efficiency and productivity. Ensure that customer data is accurately recorded and maintained within the company s systems. Monitor and report on key metrics such as call volume, response time, customer satisfaction scores, and issue resolution rates. Ensure that customer service operations adhere to company policies, industry regulations, and healthcare standards, particularly in relation to patient privacy (HIPAA and PCI compliance). Review customer service interactions for quality assurance and compliance, providing constructive feedback as needed. Ensure the timely and accurate processing of DME orders, returns, and maintenance requests. Identify trends in customer feedback and collaborate with management to develop strategies for improvement. Participate in training and development programs to stay current on DME product knowledge, customer service techniques, and industry regulations. Qualifications: Education: High school diploma or equivalent required. Bachelor s degree in Business Administration, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of experience in customer service, with at least 1-2 years of supervisory experience, preferably in a healthcare or DME setting. Experience with Durable Medical Equipment (DME) products and healthcare operations is highly preferred. Strong knowledge of healthcare regulations (e.g., HIPAA) and DME industry practices. Skills: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proficiency with customer service software and Microsoft Office Suite. Ability to analyze and report on key customer service metrics. Physical Requirements: Ability to sit or stand for extended periods. Job Qualifications and Specifications: A High School diploma or equivalent is required. A valid drivers license is also required. Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Rhode Island Youth Service Director is the driving force behind DREAMs mission in the region, serving initially as the sole staff member on the ground while remaining deeply connected to the broader DREAM team. They will lead a passionate network of volunteers and partners dedicated to closing the opportunity gap through mentoring and transformative out-of-school experiences, and grow their staff team over time. The Director will play a central role in launching and growing the organization in the region. This position requires a visionary leader who can balance strategic planning, program development, staff supervision, fundraising, and on-the-ground implementation to achieve the organizations ambitious goals. This is a highly collaborative role with substantial support from multiple leaders and departments across the organization. Ongoing collaboration and teamwork across all elements of this role is core to the expectations, as is a close working relationship with other senior leaders and program staff who will help to ensure program quality and sustainability. Over the first two years, this role will work to launch two program sites, achieve operational sustainability, and build out key systems, resources and partnerships. If youre a bold leader ready to make a lasting difference, this is your opportunity to drive meaningful change. *The DREAM Program is committed to fostering a welcoming and inclusive environment where all staff, volunteers, youth and families have the opportunity to thrive. We believe in continuous learning and growth, and we encourage members to engage with curiosity, openness, and a commitment to making a meaningful impact. Our mission is to close the Opportunity Gap by providing mentorship and enriching experiences that support youth from a wide range of backgrounds. We seek teammates who bring unique and varied perspectives, experiences, and skills. DREAM values individuals who are dedicated to creating an environment where everyone feels seen, supported, and empowered. Overview of Responsibilities of the Senior Youth Service Director: Expand DREAMs Reach As the Youth Service Director, you will drive the expansion of DREAMs programs, launching and growing sites. This includes cultivating strong partnerships with housing organizations, establishing DREAM as a key volunteer opportunity on local college campuses, and connecting with families in partner housing communities to enroll youth. Deliver Excellent Programming You will ensure the consistent implementation of DREAMs Village Mentoring Model and Elements of Effective Practice in Mentoring across all sites. Additionally, you will collaborate on and lead the strategic onboarding of volunteers, AmeriCorps members, DREAM families, and other regional stakeholders. You will also oversee the execution of Summer Enrichment Programs at each site within your region, including designing and implementing summer member orientation, ensuring safety and supervision, and leading a regional focus on literacy. You will manage the logistics that keep DREAMs programs running smoothly, including enrollment compliance for mentees and mentors through DREAMs data management and background-checking systems. You will oversee regional budgeting, fund allocation, and financial management to ensure sustainable growth. Additionally, you will be responsible for seasonal hiring to ensure that both academic-year and summer programs are fully staffed and well-supported. Provide Supervision and Leadership You will lead a dynamic and growing team, to coordinate local programming, mentor volunteers, and oversee AmeriCorps members. You will provide regular team and one-on-one support while maintaining strong relationships with program sites through consistent visits and partnership management. As part of the All-DREAM Program Leadership team, you will collaborate with leaders across the Northeast in regular virtual meetings. Additionally, you will assess and adapt the regions strategic plan and goals to align with available resources and evolving community needs. Preferred qualifications/experience: 3+ years of experience in managing a group of employees, service members and/or volunteers. Demonstrated practice or education serving and supervising individuals who have a variety of lived experiences in a manner that is respectful and aware of how those experiences impact who they are as individuals and as a community. Experience supervising and leading a strategic visioning and execution process. Demonstrated skills in communication and facilitation with and among teams. Experience supervising and maintaining an organizational property, office, and/or program space. Computer proficiency: comfort with Microsoft Office apps, Google's GSuite and email communication; database experience; accounting software experience. Familiarity with AmeriCorps grant requirements and mentoring program requirements as expressed by CNCS and state and local regulations, respectively. Demonstrated ability to manage time and set priorities while giving consideration to staff, the organization, and the self. Creativity, energy, and an entrepreneurial spirit. A contagious energy for DREAMs work. Comfortable working in an outdoor environment in all seasons. Type of work/expected commitment: This is a full time, salaried, overtime exempt position. The position will average 35-45 hours per week with regular evenings and occasional weekend events over the course of the year. Participation and leadership at regular multi-day retreats is required (typically one each quarter). Compensation: Total compensation value: upwards of $70,000 which includes: Salary range commensurate on experience ($56,023-64,011), overtime exempt. Group Medical Insurance for the employee paid at 100% of cost the plan (no probationary period - plan is based on our current group offering in Vermont - a bronze plan level) five weeks (25 work days) paid time off (PTO) inclusive of vacation, sick and personal days; eight (8) paid holidays (including six (6) single days, a winter break from December 24-January 1 and a November break); free access to Employee Assistance Program and its corresponding benefits; free access to Amazon Prime buying and streaming services; paid membership in position-specific professional organization; access to professional development opportunities; DREAM gear/uniforms; access to 3% employer match retirement plan, and expanded health benefits (dental and vision) with employee contribution. Work environment: This position operates in multiple spaces. The spaces included will often be an indoor environment, in both shared and remote workspaces. You will often travel to other regions, be present on-site with children, families, and volunteers, within the housing communities we serve, or on campus at the colleges we are partnered with. This role routinely uses computers, phones, and a variety of other softwares (design, databases, organization) for communications, systems, and program accountability. Physical demands: The physical demands described here are representative of those that must be met by an employee/member to successfully perform the essential functions of this job: This position requires comfort working in outdoor environments, regardless of the weather. This position can be active and frequently requires standing, walking, and bending. While performing the duties of this job, the employee/member is regularly required to communicate with individuals who talk and hear. The employee/member may occasionally lift and/or move items over 50 pounds. While performing the duties of this job, the employee/member is regularly required to observe and comprehend using vision abilities that include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Travel: Travel includes local travel during the work hours described. Out-of-the-area and overnight travel may be occasionally expected. AAP/EEO Statement: The DREAM Program is an equal opportunity employer and an incorporated 501(c)3 charitable organization. The DREAM Program prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. At will employment: The DREAM Program is an at will employer. Employment with The DREAM Program is voluntary and is subject to termination by you or The DREAM Program at will, with or without cause, and with or without notice, at any time. The policy of employment-at-will may not be modified by any officer or employee.

The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations. JOB RESPONSIBILITIES Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision. Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties. Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms. Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures. Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit. Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field. Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods. Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans. The ability to safely drive and perform safety checks on all vehicles for which licensed. Project work may require out of town travel for two weeks or more. Must be able to understand and comply with company and client safety standards. Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project. Work outside year round in all types of weather. May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc. May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more. Must be clean shaven at all times to allow immediate donning and seal of respirator. QUALIFICATIONS Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects. Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) is preferred. Qualified employees must possess the 40-hr HAZWOPER certification. A valid Class “D” License is required. Transportation Worker Identification Credential (TWIC) preferred. OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment. Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards. BENEFITS Competitive Salary Health, Dental, and Vision Insurance 401k with Company Match PTO Paid Holidays Moran Environmental Recovery is an Equal Opportunity Employer.