Plant Manager/Director of Operations
Compensation: Up to $250,000 base + bonus
We are recruiting a Director of Operations to lead high-volume tortilla manufacturing operations for a growing food manufacturing organization. This role has full responsibility for safety, quality, production, cost, and people across tortilla production facilities and requires hands-on leadership experience specifically within flour and/or corn tortilla manufacturing.
This is a senior leadership role for an operational leader who understands the unique processes, equipment, formulations, and throughput demands of tortilla production and has successfully led large teams in 24/7 food manufacturing environments.
Key Responsibilities
Provide overall leadership for tortilla manufacturing operations, including flour and/or corn tortilla production
Own plant performance across Safety, Quality, Delivery, Cost, and People (SQDCP)
Lead and develop plant leadership teams (Plant Managers, Operations Managers, Engineering, QA, Maintenance)
Drive continuous improvement initiatives focused on throughput, yield, waste reduction, OEE, and labor efficiency
Ensure compliance with all food safety, regulatory, and customer standards (FDA, USDA, SQF, BRC, AIB, customer audits)
Oversee capital planning and execution, including equipment upgrades, line expansions, and automation specific to tortilla manufacturing
Partner with Supply Chain, R&D, and Commercial teams to support new product launches and capacity planning
Champion a strong safety culture and accountability at all levels of the organization
Required Qualifications
10+ years of food manufacturing leadership experience
Direct, hands-on experience in tortilla manufacturing is REQUIRED
Flour and/or corn tortillas
Flatbread / tortilla-style products considered only if the majority of experience is tortilla-focused
Experience leading large, high-volume, multi-shift manufacturing operations
Strong knowledge of tortilla production processes, equipment, and quality controls
Proven success driving operational improvements using Lean Manufacturing, TPM, or similar systems
Experience managing large hourly workforces and salaried leadership teams
Track record of successfully leading food safety and customer audits
Preferred Qualifications
Experience with national or regional tortilla manufacturers
Multi-site leadership experience
Bilingual Spanish/English (preferred, not required)
Engineering or technical degree preferred
Why This Role
Senior leadership role with full operational ownership
Competitive compensation (up to $250K base + bonus)
Opportunity to lead and scale tortilla manufacturing operations
High visibility with executive leadership
$250k yearly 23h ago
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General Manager, Quick Quack Car Wash, Earn up to $100,000 a Year!
Quick Quack Car Wash 4.4
Service manager job in North Highlands, CA
This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility and most importantly, changing lives for the better! The mission statement at Quick Quack Car Wash is "we change lives for the better" and we are looking for smart, kind and driven people who will get to know their team and help them achieve their personal and professional goals. Our people personify our company values of smart, kind and driven and do things the QQ way: Fast, clean, loved... everywhere!
The Store Leader (General Manager) will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.
Benefits include monthly bonuses, free car washes and health benefits as well as a 401k program with a company match. There are also sales prizes and competitions with fun awards. We love to celebrate the good that our store leaders create.
Essential Duties and Responsibilities:
Hires and retains a great team of smart, kind, and driven people.
Invests time to help each member of their team achieve their personal and professional goals.
Regularly provided feedback regarding performance, providing an opportunity to improve skill.
Constantly learns and becomes better in their leadership skills.
Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
Is relentless in providing a clean and safe environment for their team and guests.
Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment.
Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
Provided customers a positive experience worth talking about.
Ensures compliance with all policies and procedures through regular meetings and training of team members.
Handles discipline and termination of team members as needed and in accordance with policy.
Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
Oversees the productivity, breaks, and daily scheduling of all team members.
Monitors the performance of location financials; contributes towards reaching financial goals.
Prepares and handles daily cash deposits.
Orders, stocks, and maintains merchandise and inventory for the location.
Handles vehicle damage claims with a sense of urgency.
Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
Properly uses membership approach when interacting with new customers.
Performs other duties as assigned.
Qualifications and Requirements:
Strong leadership and communication skills.
Record of developing Team Members and Leaders
Self-motivated, and results driven leader.
Record of driving results (revenue, EBITDA, etc.)
Excellent customer service skills.
Experience leading a membership model (preferred)
Experience managing a preventative maintenance program or something similar (preferred)
Must be able to read, count, and write accurately.
Must be able to work various hours, weekends, and holidays.
Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
2 years or more of being responsible for the results of a high performing store, location, or company.
Hiring the right Team Members
Training and mentoring Team Members
Managing Cost/Expenses/Scheduling
Ensure product and location represent company standards on site at all time (brand, cleanliness, product quality)
Responsible and familiar with Profit and Loss Statements
Retail experience preferred.
High school diploma or equivalent, college degree preferred.
Prolonged periods standing and working on cash register or related equipment.
Must be able to lift up to 15 pounds at times.
Must have a current driver's license and be able to meet company driver eligibility criteria.
Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years.
Must have a current Driver's License (not suspended or expired).
Work Environment and Physical Demands:
Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.
Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Vision insurance
#GM24
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$60k-103k yearly est. 6d ago
Office/Operations Manager
Confidential Company 4.2
Service manager job in Sacramento, CA
Are you passionate about health equity and ready to help power an organization committed to dismantling the systemic forces that endanger the health of people of color? Do you thrive in a role where your organization, leadership, and operational excellence directly support social, racial, and environmental justice?
An inspiring, Sacramento-based nonprofit is searching for a dynamic Office & Operations Manager to take the lead in building smooth, efficient, and mission-aligned operations. In this role, YOU will be the heartbeat of the organization-creating structure, supporting staff, strengthening systems, and ensuring the organization's work has the impact our communities deserve.
If you're a proactive, detail-oriented leader who loves owning your space, solving problems, and helping teams work at their best… this is your opportunity to shine. ✨
(
Note: This role is primarily on-site, and you will often be the primary person in the office.
)
What You'll Lead & Own:
Office & Operational Excellence-
Oversee all day-to-day office operations for a hybrid virtual/in-person environment.
Manage supplies, equipment, vendors, and technology with efficiency and care.
Maintain an organized, welcoming, culturally affirming workspace for staff and partners.
Implement and manage innovative tools, grants, databases, and systems that streamline how we work.
Staff Support & Coordination-
Lead onboarding for new team members-introducing them to our tools, culture, and mission.
Serve as the go-to person for operational needs, troubleshooting, and resource support.
Administrative Leadership-
Manage organizational calendars, communications, and records with precision.
Support the Executive Director and leadership team with presentations, reports, and board materials.
Design procedures that elevate efficiency, clarity, and compliance across the organization.
Financial & Accounting Administration-
Coordinate obligations with vendors, partners, and third-party stakeholders.
Process invoices, deposits, reimbursements, and financial documentation.
Support monthly reconciliations, reporting, and grant-related expense tracking.
Monitor office budgets and maintain accurate financial records (Bill.com experience is a huge plus!).
Communication & Stakeholder Engagement-
Act as the central point of contact for office and administrative inquiries.
Coordinate logistics for meetings, trainings, and events that drive advocacy and community impact.
Policy, Compliance & Best Practices-
Develop and maintain office policies that reflect nonprofit best practices and organizational values.
Ensure compliance with safety, reporting, and operational standards.
What You Bring-
Bachelor's degree preferred + 4 years of experience (internships count!).
Exceptional organization, follow-through, and time management in a fast-moving environment.
Strong, culturally responsive communication-both written and verbal.
Ability to anticipate needs, solve problems, and own your work with independence.
Proficiency in Microsoft Office Suite + cloud collaboration tools (Google Workspace, Zoom, project management platforms).
Experience with nonprofit operations, grants, or financial administration preferred.
A deep commitment to racial and health equity and to serving Black communities with integrity and care.
Quick learners, self-starters, and tech-savvy candidates will rise to the top-especially those familiar with Bill.com or ADP.
Preferred Qualifications:
Leadership experience with the ability to support and motivate staff.
A demonstrated passion for health equity and community impact.
Experience supporting grants, strategic initiatives, or nonprofit programs.
Additional Details-
Primarily in-office role; hybrid flexibility may be considered.
Occasional local travel (up to 10%).
Must be able to lift up to 20 pounds on occasion.
Regular collaboration with the Executive Director and participation in team meetings.
Competitive salary + benefits offered.
$54k-81k yearly est. 1d ago
Assistant Store Manager
Staples, Inc. 4.4
Service manager job in Vacaville, CA
Assistant Manager Bench drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-VLI
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$36k-41k yearly est. Auto-Apply 23h ago
Front Desk Manager/Customer Service Manager
Murieta Matters LLC
Service manager job in Rancho Cordova, CA
Job Description
About the Role:
The Front Desk Manager/Customer ServiceManager plays a pivotal role in ensuring exceptional guest experiences within the accommodation and food services industry. This position is responsible for overseeing the front desk operations, managing customer service teams, and maintaining smooth communication between guests and internal departments. The manager will lead efforts to resolve guest concerns promptly and efficiently, fostering a welcoming and professional environment. By implementing effective service standards and training programs, the role aims to enhance customer satisfaction and loyalty. Ultimately, this position drives operational excellence and contributes to the overall success and reputation of the establishment.
Minimum Qualifications:
High school diploma or equivalent; associate or bachelor's degree in hospitality management or related field preferred.
Minimum of 3 years experience in front desk operations or customer service within the hospitality industry.
Proven leadership experience managing a team in a fast-paced service environment.
Strong knowledge of property management systems and reservation software.
Excellent communication and interpersonal skills.
Preferred Qualifications:
Bachelor's degree in hospitality management, business administration, or a related field.
Experience with customer relationship management (CRM) tools and advanced booking platforms.
Certification in hospitality management or customer service excellence.
Multilingual abilities to assist a diverse guest population.
Demonstrated success in implementing customer service training programs.
Responsibilities:
Supervise and coordinate daily front desk activities to ensure efficient and courteous service delivery.
Manage and train front desk and customer service staff to uphold high standards of guest interaction and problem resolution.
Handle guest inquiries, complaints, and special requests promptly and professionally to maintain guest satisfaction.
Collaborate with housekeeping, maintenance, and food service departments to ensure seamless guest experiences.
Monitor and maintain accurate records of reservations, billing, and guest information using property management systems.
Develop and implement customer service policies and procedures to improve operational efficiency.
Prepare reports on guest feedback, staff performance, and operational issues for senior management review.
Ensure compliance with health, safety, and security regulations at the front desk area.
Skills:
The required skills are utilized daily to manage front desk operations efficiently and to lead the customer service team in delivering outstanding guest experiences. Strong communication skills enable the manager to interact effectively with guests, staff, and other departments, ensuring clear and professional exchanges. Leadership and team management skills are essential for motivating staff, resolving conflicts, and maintaining high service standards. Proficiency with property management and reservation systems allows for accurate handling of bookings, billing, and guest information. Preferred skills such as multilingual abilities and CRM expertise further enhance the manager's capacity to serve a diverse clientele and implement strategic customer service improvements.
$58k-110k yearly est. 9d ago
Regional Soft Services Manager
CBRE Government and Defense Services
Service manager job in Sacramento, CA
**About the Role:** Working as a **Regional Soft ServicesManager (RSM)** you will lead, manage, and inspire a team of custodial services leaders and associates, in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.
**What You'll Do:**
+ Leads, manages, and inspires a diverse team to provide top-notch service.
+ Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
+ Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
+ Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications
+ Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
+ Collaborates with key partners to support regional initiatives
+ Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time
+ Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
+ Ensures consistent and fair administration of all policies and procedures
+ Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
**What You'll Need:**
+ Bachelor's or master's degree from an accredited college or university preferred, or five(5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree
+ Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc.
+ Has a proven track record of growing a business and leading teams, along with strong financial acumen
+ Has ability to think quickly, analytically, strategically, and accurately
+ Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
+ Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
+ Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
+ Proficient in the use of Microsoft Suite
Multi-site travel required in this position (up to 50%).
**We maintain a drug-free workplace and perform pre-employment substance abuse testing.**
J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The minimum pay rate for this position is $96,000 $144,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to medical, well-being, financial planning and short-term incentives benefits.
Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$96k-144k yearly 60d+ ago
Customer Service - Supervisor
Villara 4.0
Service manager job in McClellan Park, CA
The Customer Service Supervisor provides frontline leadership for the Home Services and Warranty customer service teams, ensuring consistent execution of daily operations and a strong customer experience. This role focuses on coaching team members to meet performance expectations, reinforcing standard work, conducting standard work audits, and identifying continuous improvement opportunities within established processes.
The Supervisor plays a key role in translating expectations into daily action, supporting team development, and keeping operations running smoothly during business hours.
Core Responsibilities
People Leadership & Development
• Supervise CSRs and Dispatchers across Home Services and Warranty
• Conduct regular 1:1 coaching sessions tied to KPIs and behaviors
• Provide clear, documented performance feedback
• Reinforce training, scripts, and standard work
• Address attendance, adherence, and conduct issues
• Foster a professional, accountable team culture
Performance Management & KPIs
• Drive performance against assigned KPIs
• Monitor daily and weekly performance reports
• Identify gaps and apply coaching or corrective action
• Support performance reviews and documentation
Operational Execution - Call Center & Dispatch
• Ensure inbound and outbound calls follow standards
• Supervise dispatch execution within defined rules
• Ensure outbound calling is completed as directed
• Handle escalations within guardrails
• Provide backup support during high call volume
Operational Execution - Warranty
• Ensure warranty workflows are followed accurately
• Monitor documentation and timeline adherence
• Coach correct handling of warranty calls
• Escalate recurring issues or edge cases
Staffing, Scheduling & Capacity
• Create and maintain weekly schedules
• Ensure queue coverage from 8:00 a.m. - 5:00 p.m.
• Manage PTO, breaks, and day-of adjustments
• Ensure no overtime is worked
• Adjust availability in ServiceTitan capacity planner to match demand
Standard Work & Continuous Improvement (Lean)
• Maintain and reinforce standard work documentation
• Conduct regular standard work audits
• Coach adherence to standard work
• Update documentation for approved changes
• Identify and escalate continuous improvement opportunities
AI Quality Monitoring
• Monitor AI-supported interactions
• Identify and document AI issues
• Assist with testing approved AI changes
Communication & Collaboration
• Communicate expectations and updates clearly
• Escalate risks and trends with context
• Partner with leadership on continuous improvement
Qualifications
Required:
• 2+ years supervising customer service or call center teams
• Required industry background in HVAC and/or plumbing home services
• Experience coaching to metrics
• Strong communication and documentation skills
Work Environment
• Call center environment with moderate noise
• Prolonged computer and headset use
• Flexibility during peak periods
$36k-48k yearly est. 6d ago
Culinary Services Director
Solstice at Lodi 4.2
Service manager job in Lodi, CA
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents.
We offer rewarding career opportunities that include:
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
401(K) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program
Our community is looking for an Executive Chef to join our team.
Responsibilities:
Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed.
· Assist in planning, preparation, and execution of special events, banquets, and theme meals.
· Uses innovation, imagination, originality, and talent to produce menus and recipes that utilize the highest quality ingredients allowed within the overall food and labor budget of the community.
· Understand and maintain monthly and annual budgets for Food & Beverage department, including documentation of monthly spend on food, supplies, and labor.
· Review and adjust menus to accommodate seasonal ingredients, recipe improvements, supply chain shortages, rebated and contracted products and cost of goods increases.
· Responsible for ensuring that purchasing standards are maintained and that approved vendors are always used. Maintain strong and positive relationships with all vendors.
· Accurately report and submit monthly inventory of food & beverage supplies.
· Interview, hire and train staff for culinary and food and beverage positions.
· Responsibly manage and supervise all culinary and food & beverage staff including scheduling, assignment, direction, performance review, hiring and corrective action consistent with company policy.
· Work with the Executive Director and administrative staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores.
· Ensure preventive maintenance programs are conducted for kitchen equipment and that all staff uses and maintains equipment properly to avoid damage and costly repair.
· Ensures any dietary needs and restrictions are met.
· Confirm food policies and procedures are being practiced by kitchen staff including, personal hygiene, safe food storage and handling procedures.
· Manages control of food preparation with particular attention to potential overproduction and waste.
· Oversee maintenance and production of accurate daily records.
· Provide ongoing training at regular intervals to kitchen staff in the areas of food preparation and quality service and ensure that plating and presentation meet DSL standards for quality and appearance.
· Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectation.
· Work with BOH & FOH staff to ensure that they have a clear understanding of how to provide outstanding customer service.
· Work closely with Marketing and Activities personnel to ensure all resident special needs are met as well as to coordinate planning of unique events.
· Meet regularly with residents and family members to confirm that high satisfaction levels are being met.
· Advise management of any concerns regarding residents.
Supervisory Responsibilities:
Directly supervises employees in the Kitchen. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.
Qualifications:
Bachelor's degree from an accredited college or university in Culinary Arts preferred, or an associate degree and equivalent combination of minimum five years' work experience as an Executive Chef.
· Minimum of five years' experience as an Executive Chef within the hospitality industry.
· Current ServSafe Certification.
Benefits:
In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Morada Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
Role OverviewSodexo is seeking a Environmental Services / Custodial Operations Manager 1 for Adventist Health Lodi Memorial. Adventist Health Lodi Memorial is one of the region's premier healthcare providers, offering a complete range of advanced care.
This not-for-profit, faith-based healthcare services encompass a hospital, cancer care center, imaging center, surgery center, and multiple medical offices.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience
$89k-160k yearly est. 2d ago
Customer Operations Manager
The Hertz Corporation 4.3
Service manager job in Sacramento, CA
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You'll Do:
* Responsible for daily customer operations and revenue generation for their assigned function
* Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
* Resolves customer issues, ensuring a positive customer experience
* Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
* Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
* Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
* Conducts performance evaluations that are timely and constructive, where applicable
* Participates in the recruiting process, as required
* Provides management with various updates and indicators as requested
* Remains current on all administrative duties according to company policy
What We're Looking For:
* 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
* High School Diploma required, Bachelor's Degree preferred
* Moderate proficiency in Microsoft Office Suite
* Ability to collaborate with internal and external stakeholders
* Flexible and adaptable; ability to work effectively in ambiguous situations
* Excellent verbal and written communication skills
* Ability to address and resolve customer service challenges
* Results driven, ability to make decisions and help solve problems
* Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
* Ability to drive process and organizational change
* Ability to influence
* Ability to motivate teams and keep a positive attitude in a fast-paced environment
* Ability to work under minimal supervision with a goal-oriented mindset
* Ability to see the big picture and leverage critical thinking and decision-making skills
* Excellent organization, time management, delegation, and prioritization skills.
* Courageous leadership and accountability
What You'll Get:
* The starting salary for this role is $70,000 annually, commensurate of experience.
* Bonus: Eligible
* Stock: Eligible
* Stock Options: Eligible
* Profit Sharing: Eligible
* Bonus Plans: Eligible
* Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)
* Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)
* Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
* Up to 40% off the base rate of any standard Hertz Rental
* Medical, Dental & Vision plan options
* Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
* Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
* Paid Parental Leave & Adoption Assistance
* Employee Assistance Program for employees & family
* Educational Reimbursement & Discounts
* Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
* Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$70k yearly Auto-Apply 26d ago
Lead Service Technician
Ironsite
Service manager job in Rancho Cordova, CA
Description:
The Service Technician is responsible for providing exceptional service to our customers while performing on-site diagnostic, troubleshooting, preventive and corrective maintenance on a variety of gate and door systems.
Required Education and Experience:
Overhead door, CCTV, gate operator, electrical or welding experience a must at least 2-3 years' experience.
Education and/or experience equivalent to a High School diploma and 3 or more years working with gate operators, electronic controls, or other low-voltage electrical systems, or similar trade-related experience. Associates degree or vocational program with a focus on electro-mechanical systems preferred.
Familiarity with basic welding principles is preferred.
Must have at least 2-3 years of installation/service field-related experience working on-site at customer locations and interacting with customers.
OSHA 10-Hour Certification preferred.
Must hold a valid driver's license and acceptable motor vehicle report
Electrical or Welding experience a PLUS
Essential Duties and Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Provides a positive, collaborative, and informative customer service experience to both residential and commercial customers. Diagnoses the nature of the issue triggering the service call. Confirms authorization to perform the repair, scope, and warranty-related issues are resolved before beginning work.
Performs all necessary preventative and corrective maintenance. Welds, wires, and programs customer equipment as required by the nature of the service call. Ensures all workplace health and safety requirements are met. Maintains housekeeping and security of customer locations and job sites.
Ensures device operates as intended and as desired by the customer. Closes out the call in Service Titan. Documents the scope of work completed and identifies any other malfunctioning customer equipment or opportunities for additional work.
Manages truck inventory and partners with support team to order or purchase specialized equipment, missing parts, and other components and tools.
Perform other duties as assigned.
Other Job Duties
Please note this job description is not designed to over or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.
Requirements:
Additional Qualifications
Communications: Able to communicate effectively in written and oral format with diverse individuals. Able to present information and respond to questions with peers, managers, clients, customers, and the general public on technical subjects. Able to read and comprehend written work instructions, technical documents, blueprints, manufacturer instruction manuals and other materials in English.
Math: Able to perform simple addition, subtraction, multiplication and division using standard units of measure and weight.
Reasoning: Able to apply common sense understanding to carry out complex instructions furnished in written, oral, or diagram form. Ability to develop logical troubleshooting techniques based on an understanding of the product performance and test requirements.
Time Management: Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects/work orders. Able to work with minimal supervision.
Technology: Knowledge of email, texting, and work order systems sufficient for basic communication, reporting, and notes.
Physical Requirements: Able to push/pull/lift up to 50 lbs. frequently throughout the day. Able to stand, climb, walk, kneel, and crouch frequently, as required at a variety of customer locations/work sites.
Driving: Able to operate a motor vehicle for extended periods of time and possess a clean driving record.
Work Environment
The physical environment for this position includes construction sites, warehouses, and outdoor customer locations. Frequently required to use and promote use of personal protective equipment to prevent injury.
Travel Required
Frequent day travel to and from job sites, vendor locations, and offices.
$96k-165k yearly est. 12d ago
District Manager - Utah
The Gap 4.4
Service manager job in Folsom, CA
About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do
Attract, hire, develop and retain the best team to meet both short and long-term business goals.
Monitor performance and consistently followup to ensure results are delivered.
Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
Foster and maintain an inclusive and collaborative work environment.
Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
Identify and solve problems with sustainable solutions
Maintain a keen awareness of the external market and competition
Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
Demonstrated ability to build diverse, high performing teams with an inclusive environment
Demonstrated ability to deliver an exceptional customer experience via all channels
Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
College degree preferred.
3+ year's multi-unit, high volume, complex business leadership preferred.
Flexible to work days, nights, weekends and holidays to meet the needs of the business.
Ability to travel overnight and/or between stores as required.
Ability to lift and carry 30lbs.
$94k-156k yearly est. Auto-Apply 60d+ ago
HVAC Residential Senior Service Technician
Clarke-Rush 4.3
Service manager job in Sacramento, CA
Our company is seeking a highly skilled and experienced Residential HVAC Senior Service Technician to join our team. As a leader in the residential HVAC industry, we pride ourselves on providing exceptional service to our clients. We are looking for a dedicated and knowledgeable technician who can help us continue to provide top-notch service to our customers.
Background Information:
Our company is a reputable and well-established residential HVAC company, providing installation, maintenance, and repair services for heating, ventilation, and air-conditioning systems. Our team is made up of skilled technicians who are committed to delivering excellent service and ensuring customer satisfaction.
Key Responsibilities:
- Provide technical support and expertise to junior technicians and assist with training as needed.
- Diagnose and repair complex HVAC system issues, including electrical, mechanical, and refrigeration components.
- Perform routine maintenance and service tasks on various HVAC systems, including troubleshooting and repairing any malfunctions.
- Accurately document all work performed, including parts used, time spent, and recommendations for future maintenance and repairs.
- Ensure all work is completed in compliance with safety regulations and company standards.
- Communicate effectively with clients to explain recommended repairs, provide pricing estimates, and address any questions or concerns.
- Stay updated on industry developments, new technologies, and best practices to continuously improve and enhance HVAC services.
Qualifications:
- Minimum of 5 years of experience as a Senior HVAC technician.
- EPA Certification card Type 1 / Type 11 minimum required, Universal is preferred
- Extensive knowledge of HVAC systems, including troubleshooting, repairs, and maintenance.
- Strong technical and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- High attention to detail and strong organizational skills.
- Availability to work flexible hours, including weekends and evenings.
- Physical ability to lift and move heavy equipment.
Our company is an equal opportunity employer and values diversity in the workplace. We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, age, or ability.
If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter. We look forward to hearing from you!
$69k-104k yearly est. 60d+ ago
Culinary Services Director
Aegis Living 3.8
Service manager job in Clay, CA
Elevate your career as a Culinary Services Director at Aegis Living. In this integral role, you will spearhead the operation of the culinary department that will set the tone of creating exceptional dining experiences for our residents. Join us in fostering a strong, cohesive team environment that builds confidence, high morale, and staff retention. Make a meaningful impact on the lives of our senior residents by contributing to the success and growth of our community.
Responsibilities
As a Culinary Services Director, your contributions to the team may include:
* Ability to operate a fun and professional department that reflects excellence and "above the line" creative environment
* Visible, proactive leadership in creating and maintaining the highest standards of customer satisfaction relating to food service
* Responsible for working with other departments to provide specialty food offerings and services for special events
* Responsible for executing menu cycles compliant with dietary criteria as required by local regulations. Prepare food and guaranteeing food quality, appearance and presentation standards
* Assist Marketing Director by "showcasing" culinary services in the community to prospective residents, families, and vendors
* Provide weekly and quarterly communications/reports to General Manager regarding staffing, culinary budget, operational issues, and vendor relations
* Foster a strong, cohesive team environment that builds confidence and strong morale among staff and high retention
Qualifications
Qualifications and Requirements:
* 3 or more years of experience as a Chef and Culinary Manager required.
* Knowledge in all areas of menu planning, food preparation, and production
* Experience working on cruise ships, country club and/ or batch cooking a plus.
* Knowledge in all areas of local health department, OSHA, and other regulatory agencies
* Knowledge of management finance
* Knowledge of computers and software applications including Word and Excel
What We Offer:
* Competitive pay, excellent benefits (medical/dental/vision/401k/tuition assistance and more!), and an enjoyable work/life balance. Please feel free to ask us for a benefits summary during your interview process.
* Excellent orientation and communication with management
* Ongoing training programs and a well-defined career path. Ask us about the path to your bright future!
* Employee appreciation days (additional paid time off)
Min Salary
USD $42.00/Hr.
Max Salary
USD $48.00/Hr.
$42-48 hourly Auto-Apply 40d ago
Supervisor, Undocumented and International Support Services
Sierra College 3.9
Service manager job in Rocklin, CA
Sierra College has committed to foundationally re-engineer its programs and services using Guided Pathways to increase student achievement, ensure student equity, and effect timely goal completion. Under administrative direction of the Program Manager, Student Engagement or assigned administrator, the Supervisor of Undocumented and International Support Services serves as a member of the District's management team to provide leadership, facilitate and deliver student engagement and support services, and to coordinate and perform related work as required.
The Supervisor of Undocumented and International Support Services performs a full range of administrative, programmatic, and technical duties and services in support of international, undocumented, and immigration-impacted students who are interested in or are attending Sierra College.
The Supervisor oversees and coordinates assigned functions, activities, and services of the Undocumented Student Center, as well as participates in the daily activities of providing international, undocumented, and immigration-impacted students with specialized information, assistance, support, connections, referrals, and training. The Supervisor also partners with campus stakeholders and community organizations to: provide resources and deliver services for undocumented and immigration-impacted students; effect a student-centered support ecosystem; maximize international, undocumented, and immigration-impacted students' access to all available support services; and, promote student equity, success, retention, and completion by removing structural and systemic barriers to degree and credential attainment. The Supervisor effectively engages in partnership development, grant management, and reporting duties in support of the Undocumented Student Center and international students, and the position requires maintaining currency regarding topical issues, emerging strategies, best practices, legislation, and local, state, and federal policies related to international, undocumented, and immigration-impacted students. As part of a comprehensive Student Services team, the Supervisor also coordinates student engagement or basic needs events, performs related services, and provides oversight for center operations, as needed.
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students, and values the rich diverse backgrounds that make up the campus community. The Supervisor Undocumented and International Support Services must demonstrate a profound understanding of successfully supporting individuals with varying and diverse backgrounds, including persons with disabilities, various gender identities and sexual orientations, individuals from historically underrepresented communities, and other groups. The Supervisor of Undocumented and International Support Services will effectively ensure the District develops and provides strategies for undocumented and immigration-impacted student success, as well as proactive, student-centered practices and policies committed to eliminating equity gaps.
Need Help With Your Online Account?
* Use the online Help Guide or contact the NEOED Applicants Support Line at ************ if you need assistance with your online applicant account.
* Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.
If you have any questions about this position, please contact the Human Resources Department at ********************.
Examples Of Functions and Tasks
REPRESENTATIVE FUNCTIONS:
* Coordinates and provides key resources, essential activities, proactive support, and holistic services associated with the entire student journey for international, undocumented, and immigration-impacted students (including students from mixed status families).
* Assists prospective undocumented students and students from mixed status families through the entire onboarding experience, whether in person or virtually, including the completion of admissions/financial aid applications, the navigation of campus technology platforms, and enrollment processes.
* Collaborates with Admissions and Records and other Student Services areas to assist with the onboarding and continued enrollment and support of international students.
* Manages and facilitates all aspects and daily operations of the Undocumented Student Center; develops, coordinates, and delivers a broad range of culturally-inclusive workshops, programs, and academic and support services specifically designed for undocumented students, students from mixed status families, and international students.
* Develops, implements, supervises and performs the daily functions and programming activities of a "one-stop" Undocumented Student Center; establishes, maintains, and further develops local and regional partnerships with community agencies, especially to improve and offer service delivery; responds to crisis situations related to immigration or customs enforcement in a trauma-informed manner; develops and implements culturally-inclusive communication protocols, services, and programs that support the success of international, undocumented, and immigration-impacted students.
* Builds and supports a trauma-informed and culture of care in service and support of undocumented students, students from mixed status families, and international students.
* Develops, coordinates, and delivers UndocuAlly trainings, professional development activities, and related workshops for District employees, student ambassadors, and external partners to work with undocumented students, students from mixed status families, and international students in a culturally-inclusive manner.
* Coordinates legal advice and support services for undocumented and immigration-impacted students, especially in regard to changes in state and federal level laws and policies.
* Coordinates and procures trauma and culturally informed mental health and basic needs support services for undocumented students and students from mixed status families, including through partnerships on campus or through external agencies.
* Collaborates and coordinates with student services departments, including Financial Aid, Admissions and Records, Special Populations programs, Basic Needs, Outreach, Student Engagement, Career and Transfer Connections, the Library and Learning Resource Center, and the Success Center to best serve and meet the needs of undocumented students, students from mixed status families, and international students.
* Maintains clear, consistent, and effective coordination and communication, as well as cohesive and substantial partnerships, with district faculty, staff, students, and external organizations to successfully coordinate activities and programs, improve services, resolve issues, and exchange information; advises, provides guidance, and prepares and delivers presentations on issues pertaining to undocumented and immigration-impacted students.
* Collaborates and coordinates with the campus career center and regional partners to develop on-campus paid internships, peer to peer mentor programming, on-campus employment, stipends for AB540, DACA, and other undocumented students connected to their career interests.
* Provides proactive, personalized support to undocumented and immigration-impacted students by connecting and meeting with them and their families on a regular basis at all District locations (Rocklin, Roseville, Nevada County and Tahoe-Truckee), as well as off-campus as needed.
* Creates, authors, and develops culturally-inclusive and multi-lingual outreach and recruitment communications in print, electronic, web and social media formats; maintains a virtual presence and online services for international, undocumented, and immigration-impacted students; develops and provides comprehensive recruitment strategies and services, especially in partnership with external educational and nonprofit organizations, for international, undocumented, and immigration-impacted students.
* Provides comprehensive, in-depth program information through individual meetings, group information sessions, admissions workshops, and panel discussions to diverse populations; maintains an equity-minded and intersectional focus, responsiveness, and sensitivity towards disproportionately impacted communities.
* Maintains a current understanding of local, state, and federal policies, laws and regulations regarding serving and supporting undocumented students, students from mixed status families, and international students; provides technical and content expertise, information and assistance to the assigned administrative supervisor and leadership; assists in the formulation and development of district policies, procedures, and programming.
* In consultation with assigned administrative supervisor, manages administrative, compliance, development, and reporting aspects of assigned budgets, grants and subgrants, including procurement and contracting processes; analyzes and reviews assigned budgetary and financial data; authorizes expenditures in accordance with established limitations and institutional timelines.
* Plans, facilitates, and coordinates large events, including relevant conferences, educational summits, and outreach activities with K-12 districts and other on campus and external partners.
* Participates in the development and implementation of equity-informed goals, objectives, policies, and priorities for the Undocumented Student Center; develops and standardizes procedures and methods to improve and continuously monitor and assess the effectiveness of the center; identifies opportunities for improvement and makes recommendations to assigned administrative supervisor; initiates, oversees, and directs the collection of student data to measure and evaluate student success of international, undocumented, and immigration-impacted students; prepares and maintains assigned narrative, financial, and statistical reports.
* Develops, implements, and maintains systems to ensure compliance with program eligibility standards.
* Establishes partnerships and maintains relationships with school district officials, community leaders, various organizations, and public agencies to encourage participation, coordinate campus projects with assigned center activities, and improve service delivery.
* Trains, supervises, and evaluates the performance of assigned staff or student workers; interviews and selects employees and student workers utilizing an equity-minded lens.
* Establishes and maintains confidential and sensitive records (including student records); maintains complex, interrelated filing systems; and ensures confidentiality of information.
* Develops yearly calendar of collaborative events, workshops, and other schedules related to assigned activities and services; reviews, updates, and informs others of essential timelines; coordinates, facilitates, and delivers assigned activities; ensures the timely completion of work in accordance with established policies, procedures, and standards.
* As part of the Student Engagement team, as well as a partner of the Basic Needs Program, collaborates, assists, facilitates, or provides oversight in the development and delivery of student engagement or basic needs events, services, or center operations, as needed.
* Performs other duties and responsibilities as assigned.
Minimum Qualifications
MINIMUM QUALIFICATIONS: The following describes the education, experience, knowledge, skills, and abilities required to enter the job and successfully perform the assigned duties.
Education and Experience Guidelines
Experience: At least one year of experience working in a social service environment, a community service organization, a community college or educational institution, or related position.
Education: A Bachelor's degree from an accredited university, preferably in social work, sociology, education, or other related field, and
License or Certificate:Valid California driver's license and a safe driving record to drive a District or personal vehicle.
Knowledge of:
* Pertinent federal, state, and local laws, codes, policies and regulations related to international, undocumented, and immigration-impacted students.
* Current best practices and trends for providing undocumented student support services, including equity-focused, trauma-informed, and culturally-responsive practices, in a community college or similar setting.
* Strategies, processes, and practices in case management techniques in higher education, especially in facilitating equity-minded services, support of basic needs, and financial aid.
* Role of higher education, and specifically community colleges, in supporting marginalized populations.
* Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, various sexual orientations, individuals from historically underrepresented communities and other groups.
* Personnel management practices and techniques of supervision and staff evaluation.
* Current higher education equity-based retention and success trends.
* Database management, student information systems, statistical data interpretation, and the application of information technology to student success.
* Collaborative problem solving and conflict resolution techniques.
* Accounting and budgeting methods, audit procedures, statistics, and data interpretation.
* Management and leadership concepts and practices, including change management, organizational and motivational techniques.
* Employment processes, collective bargaining processes, data collection, and report writing.
* Safety practices.
Ability to:
* Coordinate, oversee, and facilitate the daily operations and activities of the Undocumented Student Center.
* Envision, develop and maintain short and long-term strategic plans for increasing access and success of international, undocumented, and immigration-impacted students.
* Work directly with international, undocumented, and immigration-impacted students to support their unique needs and educational journey.
* Perform a specialized, technical, and complex programmatic and administrative duties that require independent judgment and personal initiative.
* Understand the organization and operation of the District, the Undocumented Student Center, and outside agencies as necessary to assume assigned responsibilities.
* Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students.
* Learn department and program objectives and goals.
* Understand, interpret, apply, explain, and ensure compliance with administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances.
* Use technical concepts and basic program management tools and techniques to coordinate the Undocumented Student Center and solve complex problems in creative and effective ways.
* Develop recommendations for problematic areas and implement and monitor changes.
* Participate in the development and administration of policies and procedures.
* Provide specialized assistance, training, and information to students, faculty, administrators, staff, and the public concerning international, undocumented, and immigration-impacted students;
* Coordinate and conduct workshops, seminars, special events, class presentations, orientations, and tours in a culturally-inclusive manner.
* Determine best connection, referral and support plan for students.
* Establish and maintain partnerships with local and regional businesses and community organizations.
* Participate in the preparation and administration of assigned budgets.
* Exercise skills that emphasize collaboration, consensus building, conflict resolution, and problem solving.
* Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
* Research, compile, analyze, and interpret data and information.
* Compose and prepare correspondence and written materials related to assigned activities.
* Prepare a variety of clear and concise administrative and financial records.
* Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations.
* Work within the policies, functions, and requirements of area of assignment.
* Train and provide work guidance to others.
* Plan, organize, and assign work to meet schedules and changing deadlines.
* Adapt to changing technologies and learn functionality of new equipment and systems.
* Operate office equipment including computers and supporting word processing, spreadsheet and database applications.
* Work confidentially with discretion.
* Work independently and effectively in the absence of supervision.
* Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
* Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, ability status, sexual orientation, and cultural populations of community college students.
* Communicate effectively orally and in writing to meet the needs of the supported programs.
* Establish and maintain effective working relationships with those contacted in the course of work.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:Work is performed primarily in a standard office setting and requires occasional travel to local high school districts and campuses.
Physical:Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
Supplemental Information
WHY SIERRA?
* One of Aspen Institute's Top 150 Community Colleges in the nation
* The Accrediting Commission recognized Sierra "for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission." This includes providing students and employees with a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our students, etc.
* Public Employee's Retirement System (PERS)
* 18 paid holidays (including extended time off during the winter break)
* 22 accrued paid vacation days per year
* Competitive benefits package
* Currently during summers, some employee groups participate in 4x10 schedules
* Qualifying Employer for Public Service Loan Forgiveness (in most cases)
Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 17,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at two centers located in Grass Valley and Tahoe/Truckee. Our District prides itself on academic excellence.
Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.
As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College's commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 17,800 students per term, where approximately: 23% of Sierra College's students are Latin(o)(a)(x)(e), 3% are African-American/Black, 2% are Filipino, 6% are Asian, 1% are American Indian/Alaskan Native, 8% are Multiethnic and 55% are White.
The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students.
Need Help With Your Online Account?
* Use the online Help Guide or contact the NEOED Applicants Support Line at ************ if you need assistance with your online applicant account.
* Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday.
If you have any questions about this position, please contact the Human Resources Department at ********************.
Helpful Tip:
Please note that as described above a strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds; and therefore, hiring committees assess candidates for these knowledge, skills, and abilities.
Applicants may want to consider incorporating culturally-inclusive/equity-minded strategies practiced and/or evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity of community college student populations throughout their application materials (including application and documents uploaded, if any).
Please see the Sierra College website for additional helpful tips and tools for prospective applicants.
Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews).
Key Information Regarding Our Hiring Process
Hiring Subject to Board of Trustees Approval
Please note that all new hires require approval from our Board of Trustees during one of their public meetings. Official hire dates will follow this approval. More information about the Board of Trustees and their meetings can be found at ****************************************************************
H1B1 Visa Sponsorship Not Available
At this time, we do not offer H1B1 visa sponsorship for new employees.
Terms and Conditions of Employment:
Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department.
* Sierra Community College District currently operates campuses in Rocklin, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time.
EEO/TITLE IX EMPLOYER
Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students.
Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at ************** or via email at ***********************.
Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at **************.
If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider.
TTY/VCO/HCO to Voice
English **************
Spanish **************
Voice to TTY/VCO/HCO
English **************
Spanish **************
From or to Speech-to- Speech
English & Spanish **************
$45k-59k yearly est. Easy Apply 30d ago
Nutrition Supervisor III at Nutrition Services (PC #: 10365) #7201
San Juan Unified 4.2
Service manager job in Carmichael, CA
Nutritional Services/NUTRITION SERVICES SUPV III
Date Available: 01/29/2026
Closing Date:
02/06/2026 @4:00pm
Location/Site: Nutrition Services
Number of Openings: 1
Position Type: Permanent
Salary: $5,396 - $6,848 per month
Supervisor Salary Schedule
Employment Type: Full Time
Benefits Included
Length of Work Year:
Supervisor, Classified, Transportation,
Confidential Calendar 1 (
12 Months/Year, 260 Days/Year, 5 days/Week, Professional Work Day
)
Length of Work Day: 8 hours
Work Hours: Monday - Friday, 6:00 AM - 2:30 PM
Nutrition Supervisor I / II
Nutrition Supervisor III Job Description
Posting Contact: Denine Arndt, Personnel Technician: ***********************
COMMENTS & OTHER INFORMATION:
Applications that are incomplete, that state to "see resume" in place of including requested information on application, or an unsigned application will not be considered.
REMEMBER! Attachments are NOT automatically added to your applications. Make sure you scan and attach all required documents before the job posting deadline. The District is not responsible for district emails that may be delivered into an applicant's junk/spam mailbox.
The San Juan Unified School District Board of Education is committed to equal opportunity for all individuals in district programs and activities. District programs, activities and services shall be free from unlawful discrimination, harassment (including sexual harassment), intimidation, and/or bullying based on actual or perceived characteristics of race; color; ancestry; nationality; national origin; immigration status; ethnic group identification; ethnicity; age; religion; pregnancy, childbirth, termination of pregnancy, or lactation, including related medical conditions and recovery; parental, family, or marital status; reproductive health decision-making; physical or mental disability; medical condition; sex (including sexual harassment); sex stereotypes; sex characteristics; sexual orientation; gender; gender identity; gender expression; veteran or military status; genetic information; affiliation with the Boy Scouts of America; a perception of one or more such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. If you believe you have experienced unlawful discrimination, please contact: Equity Compliance Officer/Title IX Coordinator, Sterling Williams, 3738 Walnut Ave., Carmichael, CA 95608, **************, *************************; Section 504 Coordinator, Dominic Covello, 3700 Garfield Ave., Carmichael, CA 95608, **************, ********************; ADA/Title II Coordinator, Michelle Fischer, 3738 Walnut Ave., Carmichael, CA 95608, **************, ****************************.
$5.4k-6.8k monthly Easy Apply 4d ago
Senior Customer Solutions Engineer - IMS Professional Services
Rocket Software 4.5
Service manager job in Sacramento, CA
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers.
This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence.
**Core Technical Skills:**
+ Install, configure and manage IMS in a parallel sysplex environment
+ IMS systems programming
+ Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization
+ Reviewing new versions of IMS for functionality, advising how they benefit the client
+ Evaluating change requests and determine impact to assigned clients
+ Vendor consultations for problems and questions
+ DR recovery of application objects
+ Troubleshooting and solving production database issues
+ Demonstrated ability to respond quickly and effectively to support requests from multiple clients
+ Supporting multiple customer for after hours on-call
**Database Skills:**
+ Database Administration
+ Knowledge of IMS database organization using access methods of VSAM and OSAM
+ Full function database organization types
+ HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM
+ Definition and use of LOGICAL databases
+ HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc.
+ Fast Path databases (DEDBs)
+ Database Design and related utilities
+ DBD source coding and DBDGEN
+ PSBGEN source coding and PSBGEN
+ How databases are processed using secondary indexes (PROCSEQ=)
+ Correct usage of PROCOPT= to minimize database locking
+ ACBGEN
+ Online Change
+ IMS commands related to ACB and FORMAT changes
+ Database monitoring
+ Space management
+ Database dataset space reporting for proactive outage avoidance.
+ How to immediately fix an out of space condition for a VSAM database dataset
**Integration Skills:**
+ Coding and usage of IMS reorganization utilities (including IBM, BMC, CA)
+ Unload
+ Prefix resolution
+ Reload
+ Prefix update
+ Secondary index build
+ Image copy
+ Pointer checker
+ Support planned (disaster recovery) and unplanned (emergency) database recovery activities
+ Knowledge of log archive and change accumulation utilities
+ How to perform a log archive on demand
+ Knowledge of IMS DB recovery utility
+ How to use DBRC to generate JCL for forward recovery and point-in-time database recovery
+ Identification and resolution of performance issues
+ Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity
+ Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30
+ Use of DFSDDLT0 utility to access data
+ Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus
+ Using DBRC to monitor database activity
**Education and Experience:**
+ Bachelor's Degree, or equivalent experience
+ 8 + years as a Systems Programmer or other similar position
+ 4+ years customer facing consulting experience
+ Development, application lifecycle or change management experience is a plus
**Preferred Qualifications:**
+ Proven critical thinking, analytical and troubleshooting skills
+ Excellent interpersonal, relationship management and communication skills.
+ Excellent time management skills
+ Previous customer facing consulting experience
**Travel Requirements:** Up to 10%
**Information Security:**
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
**Diversity, Inclusion & Equity:**
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
\#LI-MM1
\#LI-Remote
The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.
.
**What Rocket Software can offer you in USA:**
**Unlimited Vacation Time as well as paid holidays and sick time**
**Health and Wellness coverage options for Rocketeers and dependents**
**Life and disability coverage**
**Fidelity 401(k) and Roth Retirement Savings with matching contributions**
**Monthly student debt benefit program**
**Tuition Reimbursement and Certificate Reimbursement Program opportunities**
**Leadership and skills training opportunities**
EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_
Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.
At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.
Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$85.8k-107.3k yearly 60d+ ago
Sales and Service Supervisor
Xcorp Avalonbay Communities
Service manager job in Lodi, CA
Full time
State:
California
City:
Agoura Hills
Zip Code
91301
Total Base Pay Range
$52,500.00 - $74,000.00
Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work.
Additional responsibilities include but are not limited to:
• Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals
• Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information
• Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction
• Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community.
• Support residents during the move-in process, lease renewals, move-out process and resident transfers
• Call or visit competitive market communities to update market survey and keep apprised of changing market conditions
• Plan and execute resident activities and events to foster positive community connections
• Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing
You have...
• 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment.
• 1 or more years of supervisory or training experience required
• High school diploma or equivalency (GED) is required. Bachelor's degree preferred
• Proficiency in using administrative software and Microsoft Office Suite
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
$52.5k-74k yearly Auto-Apply 13d ago
Community Services Supervisor
Colusa Indian Community Council
Service manager job in Colusa, CA
Job DescriptionSalary:
Community Services Supervisor
Department: Community Services
Reports to: Director of Community Services
Classification: Non-Exempt
Position Status: Regular, Full Time
POSITION SUMMARY
Under the direction of the Director of Community Services, the Community Services Supervisor is responsible to ensure the integration of services and/or programs that promote the wellness of the community, children and families. The Community Services Supervisor will assist the education program staff by strengthening relationships between the school and families, while increasing community involvement in support children and youth to encourage growth in ways that support student well-being. The incumbent is expected to work in accordance with themission, purpose, and values of the Colusa Indian Community Council.
ESSENTIAL DUTIES and RESPONSIBILITIES
Implement and monitor academic standards and excellence for Tribal children and the Education Program; Plan and assist large scale community events for Tribal families;
Organize transportation services for tutoring, field trips, and other special events;
Develop and implement an ongoing program of activities that increases the number of assets in the children and youth of the Education Program; Plan and facilitate youth activities within the Tribal Education Program;
Document educational progress and assist with guiding the Education Program staff to achieve program success as well as enhancing the levels of student academic achievement; Manage Academic Incentives Program for students; Plan, implement, and guide/facilitate activities that encourage educational achievement;
Function as a team leader to ensure the standard of work duties and student activities run accordingly; Assist and supervise the Education Liaisons staff to develop a positive, caring and supportive program; Monitor training and provide leadership for the Education Program and staff; guide staff to ensure best practices are followed at all times; Assist with developing, implementing and supporting project timelines with staff;
Provide in and after school tutoring with tribal member students. Which may require: the ability to work with children who have mild to moderate learning disabilities, using general education curriculum, or modify to meet the childs individual needs;
Be a collaborator, communicator, and positive working colleague who provides strength based support and approaches to team members, children, youth and families; Assumes an equal share of the general department tasks;
Assists Education Liaisons as needed in parent communications and check-ins;
Act as a mentor and educational advocate to assist in the students progress and measure level of success of implemented supports;
Act as a liaison between the tribal community and educational agencies on behalf of tribal students and parents; advocate for students and parents with individual teachers, schools and educational agencies;
Develop and maintain records, including student records and confidential information; Develop processes and opportunities to support student and family engagement in the school and community;
Advocate for students and parents with individual teachers, schools and educational agencies; Establish and maintain effective working relationships with school officials, participants and parents;
Assist director with overall success of after school program; Assist director with hiring and managing staff, oversee training of new educational staff, manage the academic program, and monitor the progress of students;
Coordinate/Oversee the Higher Education program; provide higher education academic counseling and assist potential students with college matriculation, financial aid applications and career planning;
Develop and oversee curriculum used during Summer Education Session;
Oversee the Youth Enrichment Program;
17. Review, assist, research and pursue grant opportunities that align with the Community Services Departments goals; Ensure program compliance with current grant(s); report objectives to county administrators;
18. Monitor Tribal Community Resource Program and implementation;
19. Oversee and assist with members travel and entertainment plans;
20. May perform other duties commensurate with the functions and level of the position.
MINIMUM QUALIFICATIONS
Education and Experience:Two (2) years post-secondary education and/or experience in a closely related field to working with children, youth, families and communities
Licensing:
Must be at least 18 years of age
Must maintain compliance with Licensing and clear criminal clearance and child abuse index
Must be fingerprinted and on file with licensing agency pre-employment
Must possess a valid California Drivers License
Must obtain and maintain a current certificate in CPR/First aid and health/safety requirements
SUPERVISORIAL DUTIES: Education Staff
ADDITIONAL KNOWLEDGE, SKILLS, and ABILITIES
Must possess excellent communication skills, positive attitude and have the ability to cooperate with others; A great deal of time will be spent interacting with students, parents, school personnel, and other staff involved with the students;
Knowledge of California academic standards;
Experience working with diverse populations;
Willingness to work with a team of staff and departments to meet the needs of the Tribal community;
Ability to provide input for lesson plans and curriculum;
Partners with parents focusing on each childs individual strengths and abilities;
Promotes positive guidance techniques with a variety of creative and expressive activities;
Dedicated hard worker with ability to report to work on a daily basis;
Team player with good communication skills and positive approaches;
Able to work in a fast-paced environment & able to multi-task;
Flexibility and ability to assist others when needed;
Evaluate students cognitive response to staff (overall well-being).
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
Requires frequent sitting, standing, walking, talking, and hearing in a standard office setting. Specific vision abilities required by this job include close vision to read printed materials and a computer screen with ability to adjust focus;
Must be in good health to meet the requirements of a medical examination and TB clearance.
May occasionally lift and/or move up to (25-50) pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Work is performed in an office setting which is well-lit, ventilated, and temperature controlled. The noise level is usually low to moderate.
The incumbent routinely uses standard office equipment such as computers, telephones, photocopiers, and fax machines.
$51k-87k yearly est. 17d ago
Customer Operations Manager
The Hertz Corporation 4.3
Service manager job in Sacramento, CA
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
Pay: $70,000 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
How much does a service manager earn in Rocklin, CA?
The average service manager in Rocklin, CA earns between $59,000 and $157,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Rocklin, CA
$96,000
What are the biggest employers of Service Managers in Rocklin, CA?
The biggest employers of Service Managers in Rocklin, CA are: