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Sales Director - Financial Services - Payments
Accenture 4.7
Service manager job in Washington, DC
Accenture is a leading global professional services company focused on helping the world's leading businesses, governments and other organizations build their digital core, optimize operations, accelerate revenue growth and enhance citizen services. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
You are a growth-focused sales professional who has successfully created positive impact through year-on-year business expansion. You know and have run all phases of the sales cycle, including qualification, sales pursuit and close, by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies.
Role
Sales Capture Senior Manager - responsible for shaping, selling and closing large deals that are single or multi-service. Close sales opportunities resulting in profitable growth by leading opportunities from qualification to deal close using deep sales process skills and expertise in Accenture's offerings. Senior sales capture professionals originate opportunities in addition to qualification, shaping, selling, negotiating and closing.
The work
Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs.
Interacts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging and relationships, and applies industry-leading Oracle transformation strategies and practices.
Has latitude in decision-making and determining objectives and approaches to critical assignments.
Operates within large teams and directs specific team sales activities.
Travel may be required for this role. The amount of travel will vary from 25 to 100% depending on business need and client requirements.
What you need
Minimum of 8 years of experience in selling banking opportunities (payments).
Minimum of 8 years' Sales Pursuit Management experience.
Minimum of 2 years' experience in direct sales with quota preferably in excess of $10M+.
Minimum of 2 years' recent experience selling financial services opportunities.
Bachelor's degree or equivalent (minimum 12 years) work experience. If associate's degree, must have minimum 6 years of work experience.
Bonus points if you have
Experience working within G2000 customers.
Experience with C-Level client relationship building and relationship management.
Proven ability to operate within a team-oriented environment.
Demonstrated commitment, teamwork and collaboration in a professional setting; either military or civilian.
High energy level, focus and ability to work well in demanding client environments.
Excellent communication (written and oral) and interpersonal skills.
Strong leadership, problem solving, and decision-making abilities.
Unquestionable professional integrity, credibility and character.
What's in it for you
You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies, sharing experiences and lessons learned. Your ideas are valued and your voice matters.
You will work on meaningful and innovative projects powered by the latest technologies and industry best practices.
Accenture will invest in your learning and growth, with opportunities to develop your tech stack, sales skills, and certifications.
You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies.
Compensation and benefits
Compensation varies based on location, role, skills and experience. Accenture provides a reasonable salary range where required by law. The posting indicates this opportunity as of 01/24/2026 and open for at least a few days. Accenture offers a market-competitive benefits package including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
Selected locations: California, Cleveland, Colorado, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, Washington with salary range $136,800 to $237,600.
Accommodation and equal opportunity
Accenture is committed to equal employment opportunities and providing reasonable accommodations for persons with disabilities or religious observances. If you require accommodation to perform essential functions, participate in our recruitment process, or after hire, please contact us as described in our Recruiting and Hiring statements.
We are an EEO and Affirmative Action Employer and do not discriminate on the basis of age, race, creed, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or expression, or any other status protected by law.
#J-18808-Ljbffr
$136.8k-237.6k yearly 5d ago
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Mid-Atlantic Service & Repair Sales Director
Thyssenkrupp Elevator 4.6
Service manager job in Alexandria, VA
A leading elevator solutions provider is looking for an Area Sales Director for the Mid-Atlantic Area. This role involves driving service and repair sales while fostering a culture of safety and compliance. The ideal candidate will enhance sales performance, mentor regional sales teams, and support business development efforts by engaging with key customers. If you have a strong sales background and a commitment to innovation, this opportunity is for you.
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$106k-169k yearly est. 4d ago
Service Superintendent
Lunova Group
Service manager job in Washington, DC
Are you a hands-on leader with a passion for operations and field excellence? Do you want to be part of a global company that's redefining vertical transportation? If so, our client has an opportunity for you.
We're looking for a Service Superintendent to join our client's growing team in Washington, DC. In this role, you'll be instrumental in ensuring efficient, safe, and high-quality service operations while supporting field teams and driving customer satisfaction.
What You'll Do:
You'll oversee day-to-day service operations, supporting field personnel, improving quality, and ensuring that work is completed safely, efficiently, and profitably.
Support & Coach Field Teams: Conduct job site visits, troubleshoot technical issues, and provide on-the-job training to field mechanics. Foster a culture of safety and quality.
Ensure Profitability: Use accounting reports to review route performance and call-back data. Provide insights and recommendations to optimize performance.
Lead with Safety: Support and participate in safety training programs to uphold high safety standards across all job sites.
Collaborate with Sales: Partner with sales teams by providing technical input on repair scopes and material needs for proposals.
Provide Quality Oversight: Perform timely quality checks on newly completed repair or modernization work to ensure reliability, identify potential issues, and share insights to improve future projects.
Procure Materials: Determine and order the necessary parts and materials for repairs, ensuring minimal downtime.
Stay Current: Maintain up-to-date knowledge of elevator codes, company product offerings, and industry developments. Engage with regional field trainers and attend training sessions as needed.
Solve Problems & Adapt: Perform additional duties as needed to support service operations and ensure customer satisfaction.
What You Bring to the Team:
2+ years of management experience in a field service or construction environment, or equivalent combination of education and hands-on leadership experience
Strong knowledge of the construction and elevator industries
Ability to interpret technical documents, blueprints, and diagrams
Excellent communication skills with experience presenting to both teams and management
Strong analytical and problem-solving abilities
Confidence working independently and making decisions in fast-paced environments
Location:
Washington DC- Local travel required to client sites and projects
Salary range: $102,000-$143,000. The role offers a car allowance or company vehicle, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
$102k-143k yearly 2d ago
Automotive Service Director - Lead, Elevate Service & Growth
Malloy Ford Alexandria
Service manager job in Alexandria, VA
A leading automobile dealership is seeking a driven Automotive Service Director to lead service operations. This role is integral for managing day-to-day tasks, mentoring a skilled team, and ensuring customer satisfaction. The ideal candidate must possess a strong leadership background, a high school diploma or equivalent, and a proven track record in an automotive environment. Join a dedicated team committed to excellence and customer service.
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$92k-152k yearly est. 3d ago
Selling Manager
Saks Fifth Avenue 4.1
Service manager job in Tysons Corner, VA
is All About
Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
Possess strong interpersonal and collaboration skills
Able to work in a fast paced environment where no one day is the same
Inspire others through thoughtful leadership
Able to strategically come up with solutions based on research and critical thinking
Drive positive outcomes through objectives and measures & monitors progress & results successfully
Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
Management experience and a proven track record of success managing a selling workforce and achieving results
Management experience within a Customer Service environment
As The Selling Manager, You Will:
Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
Use social media to strengthen existing relationships and drive new client acquisition
Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
Manage on the floor to help resolve client issues and support the general running of the selling floor
Ensure all clients are being helped and provided the highest level of customer service
Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
Ad hoc responsibilities as needed
Your Life and Career at SFA:
Be a part of a team of disruptors focused on stores and redefining the luxury experience
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$98k-122k yearly est. 3d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Service manager job in Washington, DC
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior Operations Management Trainee (Senior OMT)**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IA - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IA - VirtualUSA - IA - Ames, USA - IA - Ankeny, USA - IA - Cedar Falls, USA - IA - Davenport, USA - IA - Sioux City, USA - IA - Waterloo
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 3d ago
Executive Correspondence Manager
Bizfirst LLC
Service manager job in Washington, DC
Job Title: Executive Correspondence Manager Organization: Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) - OUSD(C) About the Role BizFirst is seeking a highly organized and detail-oriented Correspondence Manager to support the Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) [OUSD(C)] at the Pentagon. This role provides critical executive services support to ensure timely, accurate, and compliant processing of high-level correspondence and taskers from across the Department of Defense, OSD Components, Military Departments, and Defense Agencies.
Key Responsibilities
Process incoming correspondence through the Correspondence and Task Management System (CATMS), including flash coordination actions, and route appropriately within OUSD(C), DFAS, and DCAA.
Manage and track Congressional, Stoplight, FOIA, and Issuances taskers, ensuring visibility and timely resolution.
Monitor Executive Services (ES) classified and unclassified distribution mailboxes, delegating actions to the proper offices.
Conduct follow-ups with OSD and DoD components to resolve assignment conflicts, manage extension requests, and provide real-time task status updates.
Reprioritize time-sensitive flash coordination actions as needed with leadership offices.
Maintain telephonic communications, including answering calls, taking messages, and directing inquiries to the proper staff.
Maintain both electronic and hard-copy records in accordance with Records Management directives.
Conduct daily standup meetings with ES government staff, providing updates and recommendations on operational priorities.
Support Comptroller directorates in managing CATMS taskers, with emphasis on late or overdue actions.
Participate in OUSD(C) weekly CATMS reviews, providing guidance on classified and unclassified actions (NIPR/SIPR).
Assist in managing FOIA and Issuances actions, including status updates and reporting.
Assist Action Officers with congressional correspondence, GAO reports, and senior DoD leadership packages.
Required Qualifications
Active Secret Clearance
Bachelor's degree (or equivalent experience)
Experience with correspondence management and federal task management systems (CATMS strongly preferred)
Demonstrated ability to manage sensitive and classified correspondence in a high-tempo environment
Strong organizational, communication, and follow-up skills
Ability to work onsite at the Pentagon and collaborate with senior leaders, action officers, and executive staff.
Location: onsite ability 2-3 days a week (Arlington)
Preferred Qualifications
Prior experience supporting OSD-level organizations or senior DoD leadership offices
Knowledge of DoD correspondence, tasker management, and records management policies
Experience with Congressional, FOIA, or GAO reporting processes
Benefits Include
Family Health, Dental, and Vision (54% cost covered for the entire family)
Flexible Spending Account
Bonuses for lifetime events (e.g., marriage, childbirth) and overutilization on T&M contracts
Profit-sharing on work brought into the company
Unlimited Leave with approval
$1,000 annual training budget
401(k) with 100% employer match on the first 4% invested
$79k-127k yearly est. 8d ago
Operations Manager | Full-Time | CFG Bank Arena
AEG 4.6
Service manager job in Baltimore, MD
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager reports directly to the Director of Operations. The Operations Manager will direct, supervise, and schedule aspects of operations including operations crew and housekeeping while maintaining ADA compliance and working cooperatively with other departments to assure facility readiness and smooth operation of events.
This role pays an annual salary of $75,000-$85,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until April 17, 2026.
Responsibilities
Essential Duties & Responsibilities:
Oversee operating procedures that conform to corporate standards, customized to the specific needs of the facility, and consistent with the goals and objectives of the client, facility, and corporation.
Plans and coordinates a variety of facility set-ups including concerts, family shows, sporting events, ice events, trade shows, conference, and banquet configurations.
Oversee housekeeping contractor in all phases, including scheduling, detail projects, etc.
Assist Director of Operations with facility maintenance program (CMMS).
Manage subordinate supervisors who oversee employees on the changeover team.
Develop and maintain working relationships with all departments, clients, employees, and guests.
Ensure operational activities remain on time and within a defined budget, including recommendations for annual capital budget for long-range repairs and improvements to the facility.
Oversee hiring, scheduling, payroll and training for all changeover employees.
Investigate, analyze, and resolve operational problems and complaints. Conduct periodic staff meetings to discuss procedures, problems, and enhancements.
Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings. Ensure contractual agreements are met and clients' event requirements and changes are made in a timely fashion.
Act as liaison between clients and facility contractors as needed.
Inspect conversions, construction, and installation progress to ensure conformance to established specifications.
Oversee materials and inventory management.
Know and guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.
Other duties as assigned.
Qualifications
Required Experience & Qualifications:
Bachelor's degree from an accredited four-year college or university, and three (3+) years related experience in the public assembly industry (stadiums, arenas, and/or convention centers).
Minimum of 3-5 years' experience managing and training a team.
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service.
Highly trained in conflict management and business negotiation processes.
Strong budget development and oversight skills.
Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, Outlook, etc.
Ability to create and manage a collaborative and diverse workforce.
Strong verbal and written communication skills, with an expert ability to present and
communicate new ideas and concepts.
Must be adaptable with the ability to work under pressure to meet deadlines.
Ability to work non-traditional hours including nights, weekends, and holidays.
Be licensed and insured to operate a motor vehicle in the United States.
Preferred Qualifications
Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, scrubbing machines and/or Zamboni.
Possess a demonstrated knowledge of ice making and maintaining principles.
Ability to read and comprehend blueprints, drawings, and other related materials.
Working Conditions:
Minimal Travel (
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
Working from various heights.
Extensive time spent with moderate to loud noises.
Frequent bending, lifting 75 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
$75k-85k yearly 6d ago
Autonomous Vehicle Operations Manager
Aceolution
Service manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 4d ago
Operations Manager - Personnel & Staffing
Mad Science of Washington Dc
Service manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia
In-Person | Silver Spring, MD
$80,000-$95,000 + Benefits
About Us
Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year.
Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior Operations Manager to own that responsibility end-to-end.
The Role
This is a people-focused, execution-heavy operations role.
As Operations Manager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported.
This role is focused on execution and people leadership, not systems redesign.
What You'll Own
Recruiting and hiring instructors year-round
Maintaining a strong, ready staffing pipeline
Staffing coverage for daily programs and peak seasons
Managing call-outs, substitutions, and last-minute changes
Instructor onboarding and readiness
Performance conversations and people management
Serving as the clear escalation point for instructor-related issues
You will have real authority and ownership in this domain.
What This Role Does Not Include
Program or curriculum design
Setting up after-school programs or summer camps
Warehouse or logistics systems
Redesigning operational workflows
Our systems are intentionally stable. This role exists to run them well.
Who This Role Is For
You are likely someone who:
Has managed staffing or people-heavy operations before
Is comfortable making decisions under pressure
Handles frequent interruptions calmly
Communicates clearly and directly
Values reliability, follow-through, and consistency
Prefers execution over reinvention
Experience in education, camps, childcare, hospitality, or multi-site operations is a plus.
Why You Might Like This Role
Clear ownership and authority
A people-centered role with real responsibility
A stable operating environment
Direct impact on day-to-day success
Long-term potential without pressure to constantly “rebuild” the role
Benefits
Health insurance
Paid time off and paid holidays
Employer-sponsored retirement plan
Professional, supportive in-person team environment
Stable, year-round full-time role in an AI-proof industry
How to Apply
Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.
$80k-95k yearly 2d ago
Senior Store Manager
Millman Search Group
Service manager job in Baltimore, MD
Our client is seeking an exceptional Multi-Store Leader to drive sales and lead operations across their retail locations. This is a unique opportunity for a dynamic leader who combines better apparel retail excellence with hospitality-driven client service to create outstanding experiences across our stores and deliver results. This role will actively participate in the company's growth and multi-channel operation.
Position Overview
Reporting directly to the Director of Sales, and indirectly to the Owner, the Multi-Store Leader will be responsible for the overall performance, culture, and strategic direction of the organization. This role requires a hands-on leader who can balance operational excellence with a genuine passion for creating the client experience.
Key Responsibilities
· Oversee daily operations, drive sales performance, and profitability across store locations
· Lead, mentor, and develop store management teams to achieve excellence
· Drive a client-first culture rooted in hospitality principles and exceptional service
· Develop and implement strategies to meet and exceed sales goals and operational KPIs
· Ensure consistent brand standards, visual merchandising, and store presentation across locations
· Analyze business metrics and market trends to identify opportunities for growth
· Manage inventory, staffing, scheduling, and budgets for both locations
· Build and maintain strong relationships with clients, creating memorable experiences
· Recruit, train, and retain top talent while fostering a positive team environment
· Collaborate with the Director of Sales on strategic initiatives and business development
Qualifications Required:
· Proven experience in retail management with multi-unit oversight preferred
· Background in a high level, (better apparel) customer service environment
· Demonstrated track record of delivering exceptional client service and driving sales results
· Strong leadership skills with the ability to inspire, motivate, and develop teams
· Excellent communication, interpersonal and problem-solving abilities
· Strategic thinker with strong business acumen and analytical skills
Ideal Candidate:
· Combines better apparel retail operations expertise with high level customer service experience
· Natural relationship-builder who thrives on creating connections with customers and teams
· Entrepreneurial mindset with a passion for elevating client experience
· Proven ability to drive results while maintaining a positive, service-oriented culture
For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at *************************, ************. Please submit a current resume for this role.
$94k-150k yearly est. 1d ago
Student Housing GM: Lead Leasing & Brand Growth
512Financial
Service manager job in Washington, DC
A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career.
#J-18808-Ljbffr
$65k-125k yearly est. 1d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Service manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 3d ago
General Manager | Washington DC
Blank Street
Service manager job in Washington, DC
At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Add a Spark to the Ordinary...
As a General Manager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across many verticals. You'll oversee and be held accountable to 2-5 Blank Street locations. You must be able to work independently, while also thriving in a team environment. We're looking for dynamic leaders that will motivate and inspire our teams in the stores to fulfill and represent Blank Street's goals and vision. We want our team to become part of the community's infrastructure, serving customers with passion, care, and precision.
The right person for this role is a proven operator who takes pride in giving amazing hospitality experiences and influencing their team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. You excel in high growth environments, thrive under pressure, are highly organized, and can handle competing priorities.
What you'll own
All schedules and timecards completed according to state law and local laws
Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team
Owning the development and growth of your teams, while also taking care of any performance related to create and maintain a world-class team
Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill
Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve
Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision
Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform
Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System
Ensure all locations under your leadership meet quality audit standards
Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary
Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets
What you'll bring
3-4 years of experience managing and leading operations in high growth hospitality/consumer brands
Experience in multi-unit or multi-department management
Track record scaling and managing hospitality teams
Track record managing inventory and supply chain ordering
Highly effective interpersonal and communication skills
Hands on and highly action-oriented
Excellent organizational skills and ability to perform under pressure and time constraints
Deep knowledge and interest in specialty coffee
Availability Requirements:
Full Time: 45-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)
Benefits
$75,000 - $85,000 / annual salary
Blank Street, in good faith, believes that the posted salary range is accurate for this role in Washington DC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
Bonus program
15 days of paid annual leave (on top of company-observed holidays and sick time)
Three health plan options, with full coverage available for two employee-only tiers
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more!
Regular social outings with the team
Free Blank Street swag
$75k-85k yearly 8d ago
General Manager
Au Bon Pain 3.5
Service manager job in Washington, DC
The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner.
Skills & Requirements Qualifications
$41k-57k yearly est. 8d ago
Retail Store Manager
24 Seven Talent 4.5
Service manager job in Washington, DC
Client is women's contemporary brand.
Client will be disclosed after you are considered for an interview with them.
Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like.
SALARY:
$90-$100k + monthly bonus structure
LOCATION:
Washington DC
OVERVIEW:
The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency.
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Recruit, hire, onboard, and train all new hires
Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader
Ensure the integrity of payroll and the payroll process
Actively support Diversity, Equity, and Inclusion initiatives
Ensure that the sales floor is maintained and beautifully reflects the brand
Cultivate an environment which promotes teamwork and comradery
Remain coachable and open to feedback to continuously develop in your role
Act as a leader in the District and as a partner to fellow Store Managers
REQUIREMENTS:
Previous management experience required
Previous sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
Ability to work a flexible schedule including days, nights, weekends, and holidays
$43k-64k yearly est. 3d ago
Store Manager
Lacoste
Service manager job in Potomac, MD
Summary Description:
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (***********************
Essential Job Responsibilities:
LEADERSHIP:
Lead store team to drive sales through training and coaching.
Exemplify your sporting spirit and create an outstanding service culture.
Provide constant feedback and coaching to improve your team's skills and sales results.
Identify and recruit associates who are passionate about sales and customer service.
Develop team members with leadership and other abilities for succession planning.
Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies.
Set goals for each team member for the achievement of Company KPI's (
Manage team member's performance through regular evaluation
SELLING:
Execute plan to achieve and exceed Lacoste's sales plans and profitability goals.
Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations.
Proactively make suggestions based on analysis that will positively impact the business.
Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement.
Set measurable performance standards and goals based on Company's expectations and metrics.
CUSTOMER SERVICE:
Create an environment focused on the customer experience.
Ensure that each team member is knowledgeable about the Lacoste lifestyle.
Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele.
Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management.
OPERATIONS:
Plan and manage payroll hours and schedule to meet business needs.
Control expenses (including payroll) within planned budget.
Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention.
Protect store assets and inventory.
Manage new receipts, transfers, markdowns, back stock and fill-ins.
Requirements/Qualifications:
At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team.
Tenacious desire to inspire others and lead a culture of customer service champions.
Expertise in store operations.
Training, interviewing, planning, organizational, and performance management skills.
Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
Technically savvy
Audacious attitude
Sporting Spirit - must possess a competitive edge and drive to meet goals
Innovative thinker that will drive our brand forward.
Core Values and Traits:
Play as One Team:
Showing respect towards everyone
Commitment for the team's work and decisions
Play with Elegance:
Striving for excellence
Treating others with fair play and humility
Play by Daring:
Having the courage to speak up, experiment and take initiative
To explore new opportunities
Play with Tenacity:
Constantly seek continuous improvement
Learning from our failures
At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
$39k-68k yearly est. 1d ago
Automotive Service Director
Malloy Ford Alexandria
Service manager job in Alexandria, VA
Malloy Automotive is seeking a driven and experienced Automotive Service Director to lead our high-performing service department. In this role, you'll be responsible for managing day-to-day service operations, mentoring the service team, ensuring customer satisfaction, and maintaining efficient workflows. The ideal candidate will be a strong leader with a customer-first mindset and a solid background in dealership service operations.
About Malloy Auto Group: Malloy Auto Group is a family-owned and operated dealership group that has proudly served the tri-state area for over 30 years. Since 1992, we've been committed to providing friendly, transparent service and exceptional vehicles. We take pride in our team and are dedicated to developing talent, promoting from within, and growing together.
Compensation and Benefits
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Responsibilities
Oversee all service department operations, including scheduling, customer service, technician performance, and workflow efficiency
Supervise and ensure the success of all warranty processes, maintaining compliance with manufacturer standards and maximizing warranty revenue.
Support and oversee the dealership's Mobile Service Team to ensure efficient, high-quality off-site service operations.
Hire, train, and manageservice advisors and technicians
Ensure a high level of customer satisfaction and resolve any escalated issues
Monitor department profitability and manage budgets, labor hours, and parts inventory
Collaborate with parts, sales departments, office, and body shop for optimal dealership performance
Enforce safety protocols and compliance with manufacturer and company policies
Maintain accurate service records, reports, and customer communication
Implement and monitor KPIs to ensure department goals are met or exceeded
Promote a culture of accountability, professionalism, and continuous improvement
Mentor and develop service department staff to promote continuous learning, growth, and overall team performance
Qualifications
High school diploma or equivalent required; post-secondary education preferred
Previous experience as a ServiceManager or in a senior service role required
Proven track record of success in an automotive dealership environment
Excellent leadership, communication, and organizational skills
Proficient in DMS systems and dealership software (CDK, Reynolds & Reynolds, AutoMate, Xtime, GuestXP)
Strong understanding of automotive repairs, service processes, and warranty procedures
Valid U.S. driver\'s license with a clean driving record
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#J-18808-Ljbffr
$92k-152k yearly est. 3d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Service manager job in Arlington, VA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 3d ago
General Manager (Property Management)
512 Financial
Service manager job in Washington, DC
General Manager - Lead with Intention. Build the Brand. Elevate the Experience. Are you a dynamic leader who thrives in fast-paced environments, loves building high-performing teams, and knows how to turn prospects into residents? We're looking for a General Manager to champion sales, marketing, and operations for a thriving student housing community, someone who brings energy, strategy, and a best-in-class customer experience mindset.
If you're motivated by hitting occupancy goals, crafting memorable brand moments, and developing top-tier leasing teams, this is your opportunity to make a major impact.
What You'll Do:
Drive Leasing Success:
Own occupancy and revenue goals with a strategic, data-driven approach
Lead and mentor the on-site team to deliver consistent five-star service
Conduct engaging tours, follow up with prospects, and guide them through the leasing process
Train and coach the leasing team on sales, follow-up, touring standards, and fair housing compliance
Develop daily/weekly/monthly leasing strategies that anticipate objections and maximize conversions
Maintain accurate systems for leads, applications, and lease statuses
Build the Brand + Lead Marketing Initiatives:
Create and execute marketing and leasing campaigns that stand out in the student housing market
Develop annual marketing plans and budgets-and adjust throughout the year based on results
Represent the community at key events and build partnerships with student organizations, Greek life, academic groups, and local businesses
Strengthen brand awareness through outreach, social presence, and relationship building
Operational & Administrative Leadership:
Ensure clean, accurate file management and system audits
Manage operating and marketing budgets
Deliver timely reporting with analysis and recommendations to the leadership team.
Lead & Develop Your Team:
Recruit, train, coach, and motivate on-site staff
Conduct performance reviews, resolve issues, and create a collaborative, high performance culture
Support career development and empower your team to exceed goals
What We're Looking For:
Bachelor's degree or equivalent student housing experience
At least 3 years of successful experience in managing the leasing process for a large property
Previous General Manager experience in student housing preferred
Experience with Entrata or similar property management software
Background in operating or stabilizing student housing communities
Key Strengths for Success:
Exceptional verbal and written communication
Strong relationship-building skills across the student and local business community
Creative marketing instincts and data-driven decision-making
Ability to lead with confidence, clarity, and positive energy
Tech-savvy with proficiency across common office platforms
Why You'll Love This Role:
You'll have the opportunity to grow a brand, develop a winning team, and shape the resident experience from day one. If you're ready to think big, lead boldly, and bring fresh ideas to a high-impact role, we want to meet you.
If building relationships, elevating service, and coaching a passionate team excite you, this role is the perfect next chapter. We invite you to apply and join us in making a difference every day.
Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
How much does a service manager earn in Rockville, MD?
The average service manager in Rockville, MD earns between $43,000 and $111,000 annually. This compares to the national average service manager range of $47,000 to $116,000.
Average service manager salary in Rockville, MD
$69,000
What are the biggest employers of Service Managers in Rockville, MD?
The biggest employers of Service Managers in Rockville, MD are: